4 Burst results for "joe o'brien"

"joe obrien" Discussed on Chatter that Matters

Chatter that Matters

06:37 min | 3 months ago

"joe obrien" Discussed on Chatter that Matters

"So Joseph's small operator and leverage is going to be keys, not going to have the resources. What can you do about topping into global tour operators? They don't have a lot of domestic content. And they haven't because compared to global destinations. It didn't have the same margins. Joe Has a great opportunity to work with his T.. Dm Oh, his destination marketing organization, and make sure that they are in touch with all these tour operators that can bring their thousands of customers to joe in a very very efficient manner. So big tour operators. Are there any other ponds for Joe? Deficient the airlines, the credit card companies companies like AARP and carp are going to be looking for great ways to get their consumers to spend a game. Imagine his Joe's listening this in every tour operator. The writing notes furiously so you're on a roll Alex anybody else we should be talking to. Joe Has so much cocktail currency and amazing content to educate consumers, so alumni associations that are looking for great travel destinations more in North America than anytime before and then companies like Blyth and company. It's going to be difficult to convince parents to let their kids go abroad for a gap year. But Imagine Joe as like Professor Joe. Giving these kids the experience of a lifetime, so, Joe, what did you have to think about Alex? Bomb Silver Lining. You should position yourself. Sounds like these people are very tuned toward a consumer lies a far more than what I would see through my little glass, but we were always worried about how to be dealing with host, Cola and how they're going to be thinking travel so I was always worried. Would they just stay in bubble or would they want to look for unique experiences? That so joe I left his final comment from usual. Who summarizes with both been saying about you and your business? It's less about a tour and more about the experience of being in that environment of being able to experience the things that you could only dream of like smelling the whales breath. Vitamin. And now I WANNA. Take you to Kelly soil. She's vp of our BBC She She works in the East Coast. But before she started talking about Your Business. In common with you than simply the region. He'll be happy to know. My Mom's actually from the tiny fishing village in Newfoundland. So but something like covid nineteen heads something unforeseen I asked Kelly where to financial advisers focused history of the company. And the relationship that we have with our business owner clients in many cases. We've had these relationships for years and we know the business owners. We know their companies. We know how successful they have the opportunity to be. So tenured matters, but imagine Joe's going to have to have many conversations with his financial institution any advice. It's always better to be in a position to anticipate seventies webs, then than to be blindsided by. So. What are the important things joe? Should have in his knapsack as he walks in this meetings I to be transparent and second be prepared. So in what way doing a little homework around what resources you have available what plans you have? What are the assumptions that actually stand up those plans you know your adviser will likely ask you why a number of times through the conversation, and maybe challenge some of your assumptions, but the objective of that is really just to have a real true understanding of of your situation and your plan so that we can support and advise you. So Kelly. How do you view the importance of small businesses in your region? Small Business Owners are. True Heroes, they do so much for our communities. They provide jobs. They provide valuable services, and they also support all the other things that make our communities special, and that ties together. It's interesting to have a financial institution used the word hero in describing their clients, so joe. How? How do you feel about what RBC's talking to you about? I'm switching ABC. Question well I like to thank you for giving us that docile. Get side because. As a as a consumer buying from bank to borrow from banks, we all look through the same lens today. Look through. We kind of to our own. Is Sydney trees and to to understand how they think about financing money to make us a strong productive is it's kind of different landslips herself I. Thank her for comets. This moment in time is no different in the mid eighties when the cod were disappearing. And you had to reinvent reimagined new life, everyone's scared skeptic, negative energy overpopulate or conversation. But. The ones that ignored choose to make things happen. We'll be ones that ignite and driver new, economy. You and I both know in fact, the experts know you're one of those chosen ones. Your DNA. And you never use the word I. It's always we together. What you offers real authentic granular. I. Want people to smell a whales breath, and when you say that you smile, not because profit because there's a memory that lasts a lifetime. I want to be on your boat. Sing your songs and here. He describe Wales as living dinosaurs. Want to see the next generation learned those essential skills, humility and generosity and serving others. And I'm not alone. My only wishes that I could bottle use of the year in April spirit of resilience and this innate desire. To create incredible extraordinary experiences. While, that could become the DNA of Canadians Joe. Thank you so much for being part of this podcast. McGregor thank you for your Jackson. Speak to I felt Canadians..

Professor Joe joe I Kelly Alex Blyth and company Joseph AARP North America business owner Newfoundland Cola Wales vp East Coast McGregor RBC Sydney ABC Jackson
"joe obrien" Discussed on Chatter that Matters

Chatter that Matters

07:37 min | 3 months ago

"joe obrien" Discussed on Chatter that Matters

"I? Know How attached you already your team that your family, the people that work with you. Well it's very sad because we don't want to be able to keep some longevity company employees. Were very worried about whether or not they'll be there the future, and so we're GONNA? Try and do everything we can to to help these people. Get us into oath, covert nineteen and and that. That's very worrisome because it takes a lot of money to the trump. People are secure and stable. Joe's resilience imagination Dr and personality is why I have such faith as small business will reinvent future of Canada's economy. He didn't just walk away from the fishing business in create an ECO tourism business. He's touched allies of hundreds of employees. He's put smiles on the faces of thousands of customers. He's given us another reason to visit Newfoundland one of the most beautiful places on the world. Even when Kobe nineteen threatens that future. Joe Remains optimistic. Because? He sees the entire economy coming together by US working together. It's very obvious that. This is creating a stronger global economy because everybody realizes that we're all in this together. We all thought we were all in our own silos, but today. We know that we're going to have to really work together. Because it's GonNa take a lot of people collectively pulling on the rope together in order to Nacre going the right direction. We have to keep joe ships in the water. We have to keep his entrepreneurial spirit alive. Now, I'M GONNA. Find the thought leaders that can help with that quest. I must give a huge shadow to rb. See for sponsoring the small business matter series chatter that matters. And for running experts, sixty seven radio stations across Canada. I'm a big fan of rb see. Not just because they're one of the world's best run and most respected banks. Because what they do to help all of candidates. Take Future launch. A five hundred million dollar investment to help Canadian youth find to pursue their path in life. Or the investment, RBC makes an arts and culture and amateur sports, and in building our new economy. With cove in one thousand, nine hit rb stepped up with millions of dollars to support food banks and essential services. And they had only one asks for this series domain. Make this show but RBC make it about the small business heroes. And speaking heroes and their quest. Let's get back to see what the experts have to say. Joe The first person. I talked to a gentleman called UJJWAL are cody's cultural anthropologists. He's the CEO of a company called motive base. The first thing I asked us well. We'll the world be completely different post covet. Culture changes a lot more slowly than we think it does. Does human beings. We love to overestimate the impact of change. It's rarely the case. So, what will be different? People are rethinking. What is luxury? Should I spend the money on the Prada bag or should I spend the money on going experiencing things that are suddenly so near and dear to me. How is this can impact Joe's business? The world will not be worse off for him. His business in his community it will be better off for him and his business one hundred percent. We see this through all the analysis attracting. We're doing. He just has to get through the short term pain. Will your more optimistic than most so tell me a few more reasons. Why Jochen believe that the future is going to be a lot brighter, he thinks. People are craving an understanding of some of these experiences that they otherwise can't get. There are opportunities obviously for Joe through the digital channel, and through all the customers that he has had in the past ending credible experiences they've had, but can they afford to feed this crave of wanting experiences at matter seventy five percent of the Canadian consumer who has been lucky enough not to lose their jobs were saving money, and do you have any final thoughts for Joe? Key to JOE's. I T is his passion and his knowledge for example in his interview he talks about. His knowledge of the geology of the region, he talks about his knowledge of Wales. He talks about feeling like you're on the edge of the earth. These are all important components of the experience that people are craving right now, and there's a gradually greater renewed energy for these types of experiences. So Joe. This is one of the smartest individuals in Canada. He's pretty optimistic about your business. What do you think fearing for the first time? I didn't think it'd be that. Positive, but he seems to understand or have a pulse on. How people feel and Having a feeling about what they WANNA do to take their vacation and makes me feel good, because it tells me that people are still interested in unique cool experiences, especially where we sit on the edge of the universe. Pivot to Alex. Alex is one of the top experiential marketers in the country. Jazz a firm called Silver Lining and she helps to position clients. Take advantage of opportunities. First thing Alex comes out with as such passion about your sector. My belief is there's never been a better time in recent history to be a small independent tour operator. So I asked her why small! One of the likely macro economic outcomes of COVID is this regional economy versus global economy mindset the narrowing of the borders so narrative. The board is who should joe target for his business. The North American consumer versus the global consumer is target. They're less expensive to target and a little bit easier to market to versus the global consumer. The high net worth consumer is likely to rebound I and they want great experiences. They're also going to be a little more demanding. So Alex Jones. GonNa have to deal I. think with less is more or less people in each ship. How can they recoup that revenue? Joe Has a great opportunity to increase and up his game in terms of what he offers on his restaurant, menus signature cocktails He has an opportunity to increase his collectibles in the gift shop. And to create some great themed tours, which normally very very high price bucket list themed tours so Joseph Very Proud about Newfoundland and Labrador and in the community. How does he help to position that region in terms of this new post cove economy. He is going to have a wonderful sort of focused audience of high net worth individuals that before. May Have traveled to Iceland to see the puff INS. Now they can go to Newfoundland which is a little, less scary, a little closer, and.

Joe Canada Alex Jones RBC joe target Joe The Newfoundland US Kobe CEO Wales cody Iceland Jochen Joseph Silver Lining
"joe obrien" Discussed on Chatter that Matters

Chatter that Matters

06:20 min | 3 months ago

"joe obrien" Discussed on Chatter that Matters

"One of the things I love about entrepreneurs. They understand that sometimes the best apple vacation. The best expression of the grand is somebody that's outside of their business somebody to experience the product. It's coming back. Smiling can't wait to share their photos at talk about what it feels like to go to the edge of the universe. Taking the leap from Ocean fishing eco-tourism requires more than a leap of faith jaws. Do some tough homework. Learn a brand new business. As a young man I travel with my partner. My wife and I looked at different operations in whale-watch operations, and what was the success of what wasn't a success? I always thought of myself as being the the sort of the shrimp, amongst the all shacks are the Wales in the ocean, so I studied the big guys in done cruises on cruise ships in wonder how they attracted people and watch the watch. The other players in the business do a great job of marketing themselves marketing the product. Joe's biggest takeaway, he wasn't in the touring business. He was in the memories Bessis. Because we're in a very unique part on the planet where the northern waters pushed down with the great plankton bloom Andy Animals with such as whales and seabirds from collectively all over the ocean. They congregate hair to feed. It's sort of like being at a giant festival or Party, so people people jumped on it, and you could see the expression in their faces when they saw puffins for the first time or or oh, blow or smell, the whales breath as your down into both. The nine. It's a life changing experience for people who come from a steel, jungle or a concrete castle. There's no one more insightful than Joel Brian. He knows knowledge is power. You don't just show Mother Nature's beauty. You tell it and preserve it. We knew that they were looking for a real unique experience. So by doing what we donald showing corner of the Earth, I mean the avalon peninsulas met up of a European plates of rock. The Ocean has been shifting eroding the whole lands. Landscape is always changing, and it's. It's a really unique spot to to come and visit. That it's safe for people to experience it in a in a positive lights. We done research on the sea, bird, seed, or not having impact we helped. Invent a code conduct that allow people to view Wales without disturbing them in a in a collective manner that the everybody cohabitate. Market, he becomes extraordinary when you can press the essence of Your Business in a couple of words that when someone hears, it fires the imagination. Joe Brian does it better than most when he uses things like going to the edge of the universe are ever smelled a wells. What someone hears that they wanted. To go the way you operate your business. How do you still that sense of pride and love the venture? We have to think of everybody as. And in our team, we gotta teach compassion for who we are. What we're about, so I teach for the boat side of it i. teach all the crew. Whether you're one season, student or repeat student at works how to run the vessel how to manage the boat how to take care of the guests, so you feel very important. If Joe's give you his half a million dollar boat met you drive one hundred passengers? He must feel confidence in you and then you to sing a couple of songs. And might be a great singer voted seemed from your heart, and you tell the story of where you are seeing. It's it's it's very positive. Experiences greats positively under staff that the air playing a series part in delivering your product. Do you think they're doing it because they wanna make more tips. Are they doing it because they really WanNa see the smiles on people's faces. Well we we'd ever look at the tip factor as part of business, we do our best to do a great job, and if the tip comes in, that's fine, but we we take pride in in naked short at the guest. Know who we are, and why why we ended up in this place on the planet at how happy we are just to offer that look to our is of how we view the world. Just give the listener a sense of what this business is now. So. We have three vessels. We have one hundred passenger. That's all we have an eighty five passenger vessel. We have a twelve passenger vessel. We have a gift shop. Couple of restaurants hundred seat in a fifty seat restaurant to boutiques at three shuttle buses had in it, two, thousand and nineteen, we were running. Four is a day nine o'clock eleven thirty, two o'clock and four thirty and sometimes evening. and. We were moving between twenty to twenty five thousand customers in a couple of month period in summertime. Today Joe One year later today it's. It's we're all shutdown that we will be able to open on the first of May this year at Transport Canada, according to Health Canada says we probably look at it by the end of June so right now instead of taking bookings were were giving back their their reservations and. We're sending their money back the guess. Assuming that you'll get your financing. What else will you need to do? Our. Hopes are that. Eventually people will want to come back in and see Newfoundland Labrador and That will be open still open for business, so we have to speak to our financial people on how to how to plan past, covert nineteen and finance our way into two thousand and twenty, one, a Navy two, thousand and twenty two before we start to see a change. At. How are you doing personally because.

Joe Wales Joe Brian Joe One apple partner Joel Brian Newfoundland donald Navy Transport Canada Health Canada
"joe obrien" Discussed on Chatter that Matters

Chatter that Matters

04:20 min | 3 months ago

"joe obrien" Discussed on Chatter that Matters

"Tony Chapman and welcome to chatter that matters. The podcast we cut through the clutter to focus on what matters most to your life and your livelihood. Thanks incredible supportive. RV See. We're focusing the next ten episodes on the heart of our economy. Small businesses, small business matters, and just in our collective interest to keep them beating strong. In this episode, YOU'RE GONNA receive a masterclass in building brands in the experience economy. Okay. Thank you will. Top Job Ryan captains a highly respected Ecuador's in both confident. He's GonNa, take you to the edge of the universe. Joining the Brilliant Cultural Anthropologists usual article did. A highly respected marketing and brand strategist Alex plump. And Kelly Story L. FROM ABC. Who called small? Business owners are heroes. And they have one quest to keep Joe's boats afloat until the tourist comeback. Joe Brian. Welcome to the PODCAST. Thank you for having me. Take me back to the early eighties in the business. You're in and how you reinvented yourself. Born little dishing collusion south of Saint John's thirty miles south. From fishing family, and that meant we went on the ocean every day to make our living we had to use Gillnets longlines and cod traps and jigger to catch fishing the ocean and we saw that as young people and our parents were telling us that the future Bright Brighton, the fishery and probably should change your way of life. Coming involved in seabird research because of some of Guinness catching seabirds. allergists university suggested that we should try our hand at something new. Tourism and equal to see the birds. When you first heard that idea of ecotourism. Did you ever imagine that there'd be a business and just having people? Come out and look at birds. Absolutely not. Relatives that are uncles that are locals individ- all wondered if we were gone a little crazy, because they said nobody was going to go out and see birds fly over their head and chop feces down on them, so didn't look like it had much of a future, but. We didn't see it that way. We we saw the expression of feeling in people's faces, and that they're joined at the experienced. We knew this had to be a business and all we have to. Go Up and running. Take me just to the culture at the time. How do you come to terms with having the confidence to say maybe I am right when the vast majority of people are as you said, questioning the venture. Well we knew a right. Because when we in ended up at the end of the day, we had a fistful of cash in her hands, and people were giving extra money for the great service that we provided your businesses changed dramatically over the last three decades. I would imagine. Quite quite so i. will we start running our business? We were putting little cards on on restaurant tables and bending them, and hopefully people pick them up and give you a call at technically at hotels. They were saying we were soliciting for business. Broke broke the barriers thereby inviting them out promotional Fan tors and Greg Business by the nice to our guest being. Guest accumbens day in Newfoundland and our hotels in an offering like that. We gained a reputation as being a five star attraction. CBA reserve with four point six million seabirds. It's a very unique experience like going to the edge of the. And saying well, it's like looking over. The edge has a whole new experience for the guests. How did you communicate the adventure back then? Are Key in the old days was every gift that we had was? There are walking billboard and from dentist's office in Vancouver to Physiotherapists Ontario. All these people have Kim looking for unique experience in in a part of Canada that they. Never know much about and wanted to experience standard and becoming our our marketing people..

Joe Brian Ryan Tony Chapman Brilliant Cultural Anthropolog Greg Business brand strategist Saint John Ecuador Alex plump ABC Gillnets CBA Kim Newfoundland Vancouver Canada Physiotherapists Ontario