12 Burst results for "Zach Dock"

"zach dock" Discussed on Mac Power Users

Mac Power Users

01:51 min | 1 year ago

"zach dock" Discussed on Mac Power Users

"The comments at talked about how users dot com what they've really gravitated toward. But it's exciting times. This episode of the Mac power users is brought to you by zocdoc. Go to Zach Doc dot com slash MPU to find the right doctor right now. When you need a doctor, you need a doctor now, not in a few days or a few weeks, and definitely not in a few months. If you need to see an MD ASAP, you need Doc Doc. Just download the zoc Doc app. It's free. And it's the easiest way to find a great doctor and instantly book an appointment. With Zack dock, you can search your local doctors who take your insurance, read verified patient reviews and book an appointment in person or video chat. So you never have to wait on hold with the receptionist again, whether you need a primary care physician, a dentist, dermatologist, psychiatrist, eye doctor, whatever specialty you need zoc Doc has got you covered. So go to Zach Doc dot com slash MPU and download the zocdoc app to sign up for free. Every month, millions of people use our Doc, including my family. My daughter needed a new doctor. She didn't like her old one. And we thought we would solve the problem just by calling the insurance company and getting a list of doctors. And finding one. Well, turns out that data was bad. So we kept calling people. And after we waited on hold a long time, we'd find out that they didn't cover our insurance anymore. They didn't accept new patients from that carrier or whatever. And we spent like an hour on this and then I found out about zocdoc and we found a list of doctors that had good reviews at my daughter was interested in that actually did cover our insurance, and we were able to book it right in the app. It was awesome. So anybody who wants to get a doctor should check out Zach dock..

"zach dock" Discussed on Hysteria

Hysteria

06:16 min | 1 year ago

"zach dock" Discussed on Hysteria

"Hysteria is brought to you by smalls. Give your feline friend protein pack meals they'll crave with smalls. Smalls is fresh, human grade food for cats delivered right to your doorstep. So you two can embrace your inner house cat. All cats are obligate carnivores. They need fresh protein packed meals. Conventional cat food is made with profits in mind using low quality cheap meat byproducts, grains, and starches coated in artificial flavors. Smalls on the other paw is made with cats in mind. So anyone listening knows, I have quite a few cats. And even my pickiest fur butt loves smalls. I am so glad because he was otherwise addicted to the starches coated in artificial flavors. Give your feline friend protein pack meals they'll crave with smalls, smalls as fresh human grade food for cats delivered right to your doorstep so you too can embrace your inner house cat. Conventional cat food brands put their profits first using low quality meat byproducts and starches coated in artificial flavors. Smalls on the other pop puts your cat's needs first, formulating recipes with leading cat, nutritionists to be exactly what all cats need. Quality meat, gently cook to be the perfect protein packed meal. Smalls develops complete and balanced recipes for all life stages with leading cat nutritionists, starting with human grade ingredients, like you or I would find at the market. Small's recipes are gently cooked to lock in protein, vitamins, minerals, and moisture. No room for fillers, no need for flavoring. Better quality ingredients means a better, healthier life for your cat. Since switching to smalls, cats have experienced improved digestion, less stinky poos, softer and shinier coats and better breath. Go to smalls dot com slash hysteria today to take a short quiz and use code hysteria to get $5 off your first order. That small dot com slash hysteria code hysteria to get $5 off your first order. Smalls will be donating an additional ten meals through December 23rd, 2021 to their small rescue partners for every small trial purchased, I honestly can't think of anything better. Go to smalls dot com slash hysteria, that smalls dot com slash hysteria. Hysteria is brought to you by care Yuma. Cozy seasons in full swing and they're making the cool seriously comfortable sneakers. You and yours will love for the holidays. When you're not sure what to gift practical is the best way to go. How about something they'll wear every day? You can't really go wrong with a pair of classic sneakers. I love mine so much. I wear them every day. I have them in green. Better yet, they won't have to wait till next year to lace up. Cary yumas are designed for the perfect broken in comfort right out of the box. And I have to say these are the only sneakers I've ever worn that did not give me blisters when I started wearing them. Their bestselling aka is a gift you can feel good about made in a way that's better for you and the planet this sneaker is handcrafted with materials like recycled plastics and ethically harvested rubber in your choice of organic cotton canvas or ultra soft responsibly sourced suede and leather. We're not the only ones enjoying these sneakers with over 7005 star reviews and waitlists in the tens of thousands, aka is kind of a big deal. You'll be glad to hear they've just been restocked right on time for the holidays, gift your mom, your male person, your favorite roommate. There's a perfect pair for everyone you care about. The environment will thank you, too, because Carrie Yuma plants two trees for every pair of sneakers sold in support of their ecological restoration mission. That is rad. Carrie Yuma ships all their sneakers free and fast in the U.S. and offers worldwide shipping and 60 day free returns. Good news for gifters and gift ease. They deliver right to your front door using single box recycled packaging. And for a limited time, hysteria listeners can get an exclusive 15% off your pair of carima sneakers, go to CAR, UMA dot com slash hysteria to get 15% off. That's C Ari dot com slash hysteria for 15% off only for a limited time. Hysteria is brought to you by zocdoc. Do you get excited by a 5 star driver rating? Let's be honest, ratings matter a lot. And when it comes to finding healthcare, ratings matter even more. Zoc Doc is an app where you compare doctors by their ratings and read reviews from real patients. So you can find and booked highly rated local doctors. Just download the free zocdoc app, the easiest way to find a great doctor and instantly book an appointment. With Zach talk, you can search for local doctors who take your insurance read verified patient reviews and book an appointment in person or video chat. Never wait on hold with a receptionist ever again. Whether you need a primary care physician dentist dermatologist psychiatrist eye doctor or other specialist, zocdoc has you covered. Go to Zach dock dot com slash hysteria and download the Zac Doc app to sign up for free. Every month, millions of people use Zac Doc, and I'm one of them. It's my go to whenever I need to see a doctor. I, especially during COVID, had a really hard time getting doctor's appointments and the only way I actually was ever able to get in to see a good gynecologist was with the help of the zoc Doc app. Because Zach duck makes healthcare easy. Now is the time to prioritize your health. Go to zocdoc dot com slash hysteria and download the zocdoc app to sign up for free and book a top rated doctor. Many are available as soon as today. That's ZO C, DOC dot com.

Smalls smalls Carrie Yuma Cary yumas Hysteria Yuma Zoc Doc Zach dock Zac Doc U.S. Zach Zach duck
"zach dock" Discussed on The Dentalpreneur Podcast with Dr. Mark Costes

The Dentalpreneur Podcast with Dr. Mark Costes

04:25 min | 1 year ago

"zach dock" Discussed on The Dentalpreneur Podcast with Dr. Mark Costes

"Up there. And that order. That's typically how you want it. So if you go back again and look, you'll see that his is a little bit switched around here, but financial services often get interchangeable, but you can see it's pretty much in that format, which is good because that's going to lead to the highest convergence room. Then here's this is an interesting piece too, which I really like to look at. So this is the time of day and the day people are visiting your site. So when you look at this, typically, so for Mars practices, Monday through Friday between 8 a.m. and 5 p.m. people are busyness site. That's really good to know because you can start to see that he has probably getting most of his patients that are going to call him during the day or going to try to schedule a point with him during the day. I get a lot of practice I look at where they have a dark blue down here. If this is dark blue on yours and you don't have online scheduling, you're missing out because you're getting a ton of people to visit your site when you're not open. So think about this when it comes to online scheduling. If you would get, say, for every thousand visits to your site and say 200 of those occur outside of your normal business hours, and you start to just do the numbers. This is an easy number. And you take all those 200 and you convert say say 5% of those 200. How many is it? That's ten patients. Ten patients for having online scheduling. Now, some of those people might have called the next day, but just like you, if you can't get something at the time you want it, you might go somewhere else. So online scheduling is a big thing. This helps you determine. This also entering things too is if you can look at this and see when you need to make sure you're scheduling staff to answer phones. This is an easy way to double check that. So, yes, sir. Do you think there's a really? Yeah, is there a difference in SEO on how you feel about whether you're using local med that goes back into your open dental to in real time, give availability versus using let's say Zach dock which will do that, but then you have to approve the appointment or momentum where you have to approve the appointment. Yeah, there's a difference. So if you lose, use local med or flex book. And you can see the real-time availability. You will see a higher number of actual conversions versus ones where you have to go in and look at and approve the time or like a contact form submission where it says I request Tuesdays between 8 and ten is when I want. You're going to have a lower actual conversion number. So the real time data, that's why people go to an online schedule. They want to schedule right now. So this is a good way to just look at the online scheduling and your phone call volume. Okay, so now we're going to jump into some case studies. And I guess before we jump there, is anybody have any questions on any of what I've gone through? No, okay. So we're going to jump into case study. So we have the dance sulan, which is Craig and Julie ver hoop are here back there. And we have some a family dentistry with doctor purnell both these are mastermind members, doctor Parnell is not here today. So these are quick case studies, but I want to show you how web traffic and conversions results in elite production. So for every practice that we look at, we put all of their data into a spreadsheet like this, and we overlay it so we can see. So if you look at it here for this zooland, between the three locations, they had a 29% increase in web visits since July 2020. This is the Hamilton location. They've had a 184 percent increase in production. And a 284 108% increase in new patients. So here's what's interesting with this is you want to see if your web visits are going up, you should see an increase in production and new patients. And I always say this is very, very important is that dentists should focus on production over new patients. Always, every time I need new patients, I need new patients. No, you need more money. New patients come along with more money. And so if you focus on this, and here's the thing too, is if you increase web visits or equality, every single case I've never seen a case where web visits that were quality increased and production didn't increase. So you will increase production with web visits. Here's the interesting thing with this case study. So first of all, you're going.

Zach dock Julie ver hoop purnell Parnell Craig Hamilton
"zach dock" Discussed on With Friends Like These

With Friends Like These

02:12 min | 1 year ago

"zach dock" Discussed on With Friends Like These

"In. Just a minute with friends. Like these is brought to you by zach. Has this ever happened to you. You need to see your doctor you search and find one. That looks good. You wait on whole to book an appointment. You rearrange your schedule and when you finally go in you find out. The doctor doesn't take your insurance. There is a solution. Just download the free zach dock app the easiest way to find a great doctor and instantly book an appointment with doc. You can search for local doctors who take your insurance. Read verified patient reviews and book an appointment in person or via video chat. Never wait on hold. Were talked to a receptionist ever again whether you need a primary care. Physician a dentist a dermatologist. Psychiatrist dr or another specialist zach doc. Has you covered. Go to doc dot com slash friends and download the doc doc app to setup for free and book a top rated. Dr many are available as soon as today. That's zok zero see. Do c. dot com slash friends with friends like these is brought to you by stamps. Dot com. I saw a movie and a feeder last week. There were other people in it. I ate an entire tub of popcorn by myself. It was magical. This summer is showing welcoming signs of a more normal life ahead. finally you can get back to enjoying. Life's little pleasures smiling at your neighbor and seeing the smile that they give you back eating insider restaurant and going to the post office. Well maybe some parts of normal life aren't so great and you're not so eager to welcome the back but with stamps dot com. You can skip trips to the post office and save on postage mail ship anytime anywhere right from your computer. Send letters ship packages and payless a lot less with discounted rates from usps and ups stamps dot com saves businesses thousands of hours and tons of money every year. You know it's gonna keep me using stamps dot com. Even though i can go to the It is currently right now. Ninety degrees and ninety percent humidity. Do you have any idea what.

"zach dock" Discussed on Good Life Project

Good Life Project

01:53 min | 1 year ago

"zach dock" Discussed on Good Life Project

"And then you call and make an appointment ranger schedule and cross your fingers that they take your insurance often not the best experience zach. Dock makes the whole process so much easier so with zok you can search for local doctors filter them by what insurance they take. Read verified patient reviews and then book your appointment right there on the site or in the app. They have this comprehensive system with all sorts of healthcare provider. So whether you're looking for a primary care physician a dentist matala. Just psychiatrist are pretty much any other specialists. They've got you covered. Our whole family has been using for years now defined everyone from a local general practitioner to specialists. I can't tell you how many times we've had something sort of come up short term and we were able to quickly find and that and read all of these verified patient reviews that let us feel really comfortable with somebody and then be able to book appointment. Almost immediately right through. The site is an amazing benefit so go to zok dot dot com slash. Good life and download the zach doc app to sign up free so when you think about living a good life that often includes.

"zach dock" Discussed on Heartland Newsfeed Radio Network

Heartland Newsfeed Radio Network

14:21 min | 1 year ago

"zach dock" Discussed on Heartland Newsfeed Radio Network

"Coconut creek and horatio in new york city. We're scattered all over the place. Even julio in the control room on the other side of that glass and glad to have you tuned into tomorrow at mentioned even happier when you call in and participate on the program. How does one best do that to join us anytime. Twenty four seven with the message to studio option in the free into tomorrow app available on both apple and google divisive. So i have that app you do a sorta why. Oh good well you can use it to message the studio and it will sound like you here. No because at my current laron gigolo voice. They'll say. Who's this pretending to be dave. But i am dave and it's getting better. I mean if you've listened to me the last over the last two months. I've gone from virtually nothing and just painful trying to speak to almost having my voice back. Still cracking yeah. It was a nice quiet month here. The hat cute well. Of course doctor's orders don't speak unless you have to in the studio good luck with that. Yeah that hasn't worked out well. Although i've been much quieter around the office true. I do messaging for everything but back to participate on. The show did ask that question to use the message the studio option in the app. Which allow you to record Question comment listener helping listener which we like to call it helping somebody else with a question have had you won't raise tech raids with us. I want to say hi or we just saying hi does offer a prize but you can still say okay but maybe somebody wants to just share their favorite app these days and why. It's a favorite app. Those are fun calls to and it turns other people on two things they may not know about. We're all about turning people on or you could participate fashioned way you can pick up the phone and dial those digits eight hundred eight nine nine four six eight six. Thanks for those digits. Eight hundred eight nine nine into some tech news and commentary and then back to your calls like georgia in georgia standing by that. I just noticed that. Facebook's mark zuckerberg is featured in the information advocating for the future use of smartglass. Get this he believes could help. Mitigate climate change challenges by reducing the need for you to travel right zuckerberg actually said that people could use the technology to virtually attend in person meetings. Okay and ultimately eliminate commutes. Okay so. I guess that he and his wife will stop vacationing all around the world. And just do it virtually because he wants to solve climate change. That's the thing. Because i've always wanted to visit greece but i'm not gonna put the pair of goggles or something on and say. Oh that's the same thing going maher. You sure you walk around the acropolis and stuff. Yeah and i i. Would i look at it and tell you if it was as when i was there if it pretty much the same beginning funny yeah i help build it. But if you're not tripping over stones it's just not the same thing and then you don't wanna be falling in your living room because you're on the at the top of the acropolis and looking out over athens and stuff and how nice it is so. I don't recommend that either. It might be cool if you wanna watch some videos and then at least determine where you wanna visit but for zuckerberg suggest that you do that instead of visiting places you want to see around the world. I think is stupid because where the going to come from oculus who owns oculus facebook. Yeah exactly makes all their money from facebook. Zack zack. who's the product facebook you. Yeah so that just goes to show typical scenario more than half a million people have signed up to a newly launched service called dr be in an attempt to snag a covid. Nineteen vaccine dr. Beware yes and reduce the number of doses. That might end up in. The trash led by zach dock founder. Cyrus masami dr bees a website that aims to function as a kind of emergency alert system for thaad coronavirus vaccines which typically to be injected within six hours of being fahd missed. Appointments have become an unusually vital issue for the vaccine now masami estimates as much as twenty to thirty percent vaccine appointments are missed leaving thaad vaccination dose that must be used within six hours or be permanently. Lost dr b.'s. Designed to serve as a kind of standby list for those situations giving providers and easy way to summon willing patients in a matter of hours. Now wanna provider ends up with thaad dosed. They need to to give. Dr be sends out text messages to participants in nearby. Zip codes prioritizing them. According to the state health departments tearless now once texted a participant has fifteen minutes to confirm that they can get to the provider than two hours to reach location and get their shot. While i mean i think that's great because we've heard about places all over the country certainly here in south florida with. They've had to throw some stuff away because they used up. Everybody that was in line used them up. They've given shots. Everybody that was waiting and thawed too much. And that's an mr hope they end up. Usually most of these places have like a waiting line. We'll start giving them out to that giving him the staff members but then they still have some leftover they draw them away or they can use a service like this to try to get people in dr be. Yes look for that happened. Let's not waste any more vaccinations stuff. That's important facebook. Has launched a campaign attacking apple for an upcoming privacy feature that the media company argues will hurt small businesses. Google's plans to group users by interest without personal details pleases facebook more but advocacy a rather privacy. Advocates are very less impressed. I mean come on. Nobody's impressed with facebook. And google or apple or anybody else trying to say. Oh we're going to help keep things private for you because we know that's nonsense that that's how they make their money is making sure that our information gets out and speaking of t mobile will soon put a new privacy policy into effect that will allow it to share certain kinds of customer information with third party advertisers. It will allow it to do this nicely. They're allowing themselves to right. Starting on april twenty six all customers will be automatically opt in into the new program customers. Who don't want to participate will need to manually opt out using their accounts privacy tools. So if you're a t. Mobile customer listen up automatically in to they're sharing your information unless you opt out and this is something that as soon as this news break you and i both logged in tokyo accounts and we. We opted out exactly. Can we make sure put that info on this week show page at into tomorrow dot com look for our two and in the first segment. We'll have talked about it. Make sure we have have h. And his team at it. Because let's just provide the link directly you gotta sign into your t mobile account but then there's a link where you can simply click to buttons. Turn off their ability to share your information and we highly recommend it to all t mobile users. But guess what it's not just t. mobile. Yeah the policies no different than. At and t. override. Now it isn't about face for former sprint customers. However because of course t mobile recently acquired sprint right not mobile acknowledges in its announcement that the policy change that sprint offered a similar opt in service rather than an opt-out one but they're making all the former sprint customers automatically be in it. Yes unless you get out of correct. Oh my gosh. Vesta the codename for amazon's home robot is reportedly in the final stages of development. So you've been wanting to home robot. The company said to be approaching the rollout cautiously and is reportedly considering an invite only product launch similar to its fitness ban halo. So don't expect you can just run out and buy yourself a vesta good Last thing i need is another amazon device in my house. I know taking over a wonderful. You can ask to get you a beer. I don't know if it has arm learned. That might be the dealmaker. Okay well you might have to trade in your other amazon trinkets in order to pay for this. But it could be interesting. Well let me know if you get a invite because it's an invite only initially. That'd be interesting. Yeah see the next time. You're browsing through your twitter time on your phone. You might notice a small impactful change to how the service handles images with a small subset of ios and android users. Twitter has started testing full-sized picture previews allowing users to see timeline images in their original aspect ratio. Starting the test twitter crop all non sixteen by nine images to maintain uniformity on your timeline. This change will make it so you don't have to tap on an image to see it in its entirety. of course twitter hasn't said when or even if the cropping change will make it to all users so you might look out or not. Yeah it's hurry up and wait. Typical the companion dog training smart device uses sensors. And artificial intelligence to study a pups movement and then reinforces good habits. The platform also offers companion coaches human trainers who offer tailored video sessions with dog owners. So if you're having some difficulty training your puppy you might want to look into the companion dog training smart device but when they say that they use sensors to reinforce good habits a m- assuming it's not like a shock collar because that would not be a good habit if they did something wrong. Yeah so maybe it just has a little vibration. That's pleasing when they fetch or when they sit a little arm that sticks out of the device so that it'll sort of the the dog's head when something good and says good dog who's a good dog. Yeah that could be. I don't know we'll find out if you notice a change of language the next time you add a show apple podcasts. You won't be alone pod news and nine to five mac report. That apple is changing the option to subscribe to a podcast to follow as of ios. Fourteen point five and it's ipad less counterpart well apple hasn't explained the change. It's likely a simple matter of perception. A lot of people say that subscribe implies that you're paying for recurring costs and that it might put off new listeners. Who might not yet realized that most podcasts. Including the into tomorrow. Podcasts are free. I'm apple is however not all tech show. Podcasts are free. There are some that. Have the nerve to charge people for their podcasts. We don't know apple isn't the first to use the follow language spotify amazon and stitcher already. Do however apple's move may make a significant impact on podcast uptake. So what you're saying is we should no longer be saying. Subscribe to our free podcast because subscribe has a connotation of may be costing even if we follow it with free. We should be saying. Follow our podcast. Apparently this is what the apple spotify stitcher thing. Gee can we say. Subscribe and follow our free podcasts. That won't cost you anything right. Wouldn't that kinda wrap everything. We'll get a nice little bow. And because i don't want to do it just because apple says georgia in atlanta georgia. I love that lessons on. Am nine twenty the answer. Hello joe welcome into tomorrow. hi dave. i'm frustrated by not being given an icon for the option to print articles online any longer. Why am i no longer able to print so easily. Well believe it or not georgia. There are two big reasons. The first one is that printing is just not very popular anymore for the most fewer people browse with computers and fewer people. Still have printers even at home if you ever go to a show where people can buy tickets online. You'll see just how many phones get scanned at the door. The same goes for airlines and boarding passes are trained for that matter or even coupons at shops people just typically don't print much anymore because they don't need to the other reason though is the main one. It's hard to provide those buttons. Believe it or not yeah. In the old days websites were extremely simple. That's the old days the old days they all had the same basic markup and we're optimized for roughly the same resolution so printing was pretty much adapting one look to a printed page format and moving on modern websites are very complex. They typically use css or run and frameworks to style. What the user sees and how they see it and the way css cascading style sheets. Or if you care but this is a fancy way to say that these websites are made so that you can look at the site on your computer or on your phone tablet and be able to see it on all those places and at the site can determine what kind of device you're on to offer up the best look for that site ours is the same way. Yeah things are hidden in the background pages or made responsive to adaptable small phones and large white screen monitors and they rearrange themselves to fit a different resolution. Different browsers need to be taken into account to ensure that everything always looks the way it should now. Adopting a page like that to a printed version would meet more custom. Css and it would mean both catering to the different browsers in the market and staying on top of updates of the page always prints like it should that sounds like a whole lot of thing but it's it's things like web developers have to worry about now. That means a lot of work and a lot of cost but most importantly it means that an end user of a cms or content management system like wordpress or d- rupel can't do it now. Those are the services that many companies using us to do the websites. I'm they need to hire programmers to build the printing logic and just keep it working which in the vast majority of cases is just not worth it. That's true because most people aren't looking to print the page now granted if you want to print a coupon from a page or a picture from a page or a section of a page you can use snipping tool to me. What i've done in an works in in a lot of cases. I've had to print an article..

amazon Twitter Google Facebook ipad south florida t. Mobile april twenty six fifteen minutes two hours joe greece twitter acropolis apple android tomorrow oculus zuckerberg new york city
"zach dock" Discussed on Heartland Newsfeed Radio Network

Heartland Newsfeed Radio Network

08:05 min | 1 year ago

"zach dock" Discussed on Heartland Newsfeed Radio Network

"Prairie with his father. The boys doctor says the parent thought it was okay since he was able to make an appointment for the child online officials of trying to track down the paramedic who administered the dose. Another socially distanced award show is on tap for tonight. The twenty seventh annual screen actors guild awards focuses on both the individual performances in the work of the on samba in series and in a film john. Bridgeton 's rig is on page nabbed his first nomination for his performance in britain and the cast scored a nomination for outstanding drama ensemble netflix's shows dominated with the crown picking up five nominations as depop. Tv's shits creek in film. Bloods minority the father. The trial of chicago. Seven and ma rainey's black bottom all received three nominations. Each the pre-tape scaledown show will air on tnt at eight. Fox's michelle kalina. i'm pam here's some breaking news. That is very good for your business. Indeed now offers you everything you need in one place get instantly matched with quality candidates whose resumes run indeed fit your job description then schedule and interview topics all in. You're indeed dashboard. Indeed is the job site that makes hiring is easy as one two three post screen an interview all and indeed get your quality shortlist of candidates whose resumes on indeed match. Your job description faster and schedule and complete video interviews in. You're indeed dashboard. Indeed makes connecting with an hiring the right talent fast and easy with till's like indeed instant match giving you quality candidates whose resumes on indeed fits your job description immediately and indeed skills tests that on average reduces hiring time by twenty seven percent. You can choose from more than one hundred and thirty skills tests or at your own. If you're hiring you need indeed get started right now with a free. Seventy five dollars sponsored job credit to upgrade your job post at indeed dot com slash fox. Get a seventy five dollars. Credit at indeed dot com slash fox indeed dot com slash fox offer valid through june thirtieth terms and conditions apply. Here's a look at weather from the heartland news feed weather center. Friday sunny with a high near fifty one win with occasional gusts as high as twenty miles per hour friday night clear with light wind. Low around thirty five saturday sunny and windy with a high near sixty. Three occasional wind gusts as high as twenty five miles per hour. That's the latest weather. Check checkout more news and weather on our website and heartland news dot com. Welcome into tomorrow with dave grave. Line the interactive radio network program with the latest in high tech products and services and the expert to bring them to you. This is into tomorrow. Here's dave grave line into tomorrow for the weekend of friday march twelfth. Twenty twenty one during our twenty six year on the air. Thank you for tuning in. Thank you in advance for calling in. I'm dave grave line. I'm chris grapevine. And we've got folks gathered round to help you solve your digital dilemmas. More of our team like nozomi and highly gardens and rossmo in south beach and beth in naples and came and coconut creek and horatio in new york city. We're scattered all over the place. Even julio in the control room on the other side of that glass and glad to have tuned in to tomorrow at mentioned even happier when you call in and participate on the program. How does one best do that to join us anytime. Twenty four seven with the message. The studio option in the free into tomorrow app is available on both apple and google divisive. Ooh i have that app you do. I sorta why. Oh good well. You can use it to message the studio. It'll right here. No because at my current laryngeal voice. They'll say who's this now pretending to be. Dave but i am dave and it's getting better if you've listened to me the last over the last two months i've gone from virtually nothing and just painful trying to speak to almost having my voice back. Still cracking yeah. It was a nice quiet month. here have cute. Well of course doctor's orders don't speak unless you have to the studio good luck with that. Yeah that hasn't worked out well. Although i've been much quieter around the office true. I do messaging for everything but back to how to participate on the show. He did ask that question. Use the the message to studio option the app which allow you to record a question comment listener helping listener which we like to call it helping somebody else with a question. They've had race tech raids with us. Say hi or just saying hi. This is just for a prize but you can still say hi okay but maybe somebody wants to share their favorite app these days and why. It's a favorite app. Those are fun calls to and it turns other people on two things they may not know about. We're all about turning people on or you could participate. You'll fashioned way. You can pick up the phone and dial those digits eight hundred eight nine nine four six eight six. Thanks for those digits. Eight hundred eight nine nine into some tech news and commentary and then back to your calls like georgia in georgia standing. How that i just noticed that. Facebook's mark zuckerberg is featured in the information advocating for the future use of smart glasses that get this. He believes could help. Mitigate climate change challenges by reducing the need for you to travel right zuckerberg actually said that people could use the technology to virtually attend in person meetings. Okay and ultimately eight commutes. Okay so. I guess that he and his wife will stop vacationing all around the world. And just do it virtually because he wants to solve climate change. That's the thing. Because i've always wanted to visit greece but i'm not gonna put the pair of air goggles or something on and say. Oh that's the same thing is going there. You sure you walk around the acropolis and stuff. Yeah and i i. Would i look at it and tell you if it was as when i was there if it pretty much is the same really beginning funny. Yeah i helped build it. But if you're not tripping over stones it's just not the same thing and then you don't wanna be falling in your living room because you're on the you're at the top of the acropolis and looking out over athens and stuff and how nice it is so. I don't recommend that either. It might be cool if you wanna watch some videos and then at least determine where you want to visit but for zuckerberg to suggest that you do that instead of visiting places you wanna see around the world. I think is stupid or where the goggles gonna come from. Oculus who owns oculus facebook facebook. Yeah exactly all their money from facebook. Who's the product for facebook. You yeah so that just goes to show typical scenario. Yeah more than half a million people have signed up to a newly launched service called. Dr be in an attempt to snag a covid nineteen vaccine. Dr beware yes and reduce the number of doses. That might end up in. The trash led by zach dock founder. Cyrus masami dr bees a website that aims to function as a kind of emergency alert system for thaad virus vaccines which typically need to be injected within six hours of being fahd missed. Appointments have become unusually vital issue for the vaccine masami Estimates as much as twenty to thirty percent of vaccine appointments are missed leaving thaad vaccination dose that must be used within six hours or be permanently lost while dr bs designed to serve as a kind of standby list for those situations giving providers an easy way to summon willing patients in a matter of hours now when a provider ends up with a fod dose that they need to to give. Dr be sends out text messages to participants in nearby. Zip codes prioritizing them. According to the state health departments tearless now wants texted. A participant has fifteen minutes to confirm that they can get to the provider than.

michelle kalina fifteen minutes Facebook Friday twenty seven percent naples Fox Dave greece apple tomorrow acropolis netflix nineteen vaccine oculus Oculus friday march twelfth dave chris grapevine facebook
"zach dock" Discussed on Heartland Newsfeed Radio Network

Heartland Newsfeed Radio Network

08:09 min | 2 years ago

"zach dock" Discussed on Heartland Newsfeed Radio Network

"Fresh outbreaks as the second round of the nc double a. Men's basketball tournament begins the first round of the women's tournament. Tips off the city of san antonio for this year's nc double a women's basketball bracket highlighted by regions named after attractions of the city like the river walk region where central michigan and iowa and marquette in. Virginia tech will open the dance down south today. Top seed over all the terminate yukon will take on high point this evening in the river walk region the huskies without head coach geno auriemma who tested positive for the coronavirus last week and did not travel with the team. All the number one seed. We'll be on the hardwood say stanford taking on utah valley in the alamo south carolina facing mercer in the hemisphere region and nc state going up against north carolina. A and t in the marcado region matt napolitano fox news as much of the east warms up another snowstorm is targeting the central rockies. We start to see the snow developed cross higher elevations later on this evening into tomorrow morning. We got snow across parts of the front range. There denver where we saw all that snow last week. Fox meteorologist rick reich news. I'm pam who sell and this is fox news. If you're using anything other than indeed for your hiring you are wasting your time. Hire great people faster with indeed only pay for results and get back time in your schedule. Indeed dot com is the hiring site that helps you find quality candidates with indeed instant match indeed searches through millions of resumes in their database. To help show you great candidates instantly so you can do the part. You really need faster meeting hiring great people. Unlike some hiring sites indeed gives you full control and payment flexibility delivering a quality shortlist faster with indeed. There are no long term contracts. You can pause your account at anytime and you only pay for what you need with instant match. You see a list of great candidates with zero weight and indeed delivers four times. More hires than all other job sites combined. According to talent nest get started now with a free seventy five dollars. Credit to upgrade your job posted indeed dot com slash fox. Get a free seventy five dollars. Credit at indeed dot com slash fox indeed dot com slash fox offer valid through march thirty first terms and conditions. Apply here is a look at weather from the heartland news feed weather center. Friday sunny and breezy high near fifty friday night clear skies with light wind. Low around twenty nine more of the same as in store for saturday with a high near fifty five on the low of thirty four. That's the latest weather. Checkout more news and weather on our website at hotlines news dot com. Welcome into tomorrow with dave grave. Line the interactive radio network program with the latest in high tech products and services and the experts. Who bring them to you. This is into tomorrow. Here's dave grave line into tomorrow for the weekend of friday march twelfth. Twenty one during our twenty six year on the air. Thank you for tuning in. Thank you in advance for calling in. I'm dave grave line. I'm chris grapevine we've got folks gathered round to help you solve your digital dilemmas more of our team like no so me and highly gardens and ross mo- in south beach and beth in naples and came and coconut creek and horatio in new york city. We're scattered all over the place. Even julio in the control room on the other side of that glass and glad to have you tuned into tomorrow at mentioned even happier when you call in and participate on the program. How does one best do that to join us anytime. Twenty four seven with the message. The studio option in the free into tomorrow app is available on both apple and google divisive. So i have that app you do sorta why. Oh good well you can use it to message the studio and it'll sound like you're right here no because at my current laryngeal voice. They'll say who's this now pretending to be. Dave but i am dave and it's getting better. I mean if you've listened to me the last over the last two months. I've gone from virtually nothing and just painful trying to speak to almost having my voice back still cracking a nice quiet month here the cute well. Of course doctor's orders don't speak unless you have to in the studio good luck with that hadn't worked out. Well i've been much quieter around the office true. I do messaging for everything but back to participant on the show. I did ask that question us the option in the app which will allow you to record a question a comment a listener helping listener which we like to call it. You helping somebody else with a question had raised tech raids with us want to say hi or we just saying hi a prize but you can still say hi okay but maybe somebody wants to just share their favorite app these days and why. It's a favorite app. Those are fun calls to and it turns other people on two things they may not know about. We're all about turning people on or you could participate the old fashioned way you can pick up the phone and dial those digits eight hundred eight nine nine four six eight six. thanks for those digits. Assume eight hundred eight nine nine into alright some tech news and commentary and then back to your calls like georgia in georgia standing. How about that. I just noticed that. Facebook's mark zuckerberg is featured in the information advocating for the future use of smart glasses. That this he believes could help. Mitigate climate change challenges by reducing the need for you to travel right zuckerberg actually said that people could use the technology to virtually attend in person meetings. Okay and ultimately eliminate commutes. Okay so. I guess that he and his wife will stop vacationing all around the world. And just do it virtually because he wants to solve climate change. That's the thing. Because i've always wanted to visit greece but i'm not gonna put the pair of air goggles or something on and say. Oh that's the same thing as going there. Sure you walk around the acropolis and stuff. Yeah and i. I would i look at it until you if it was as when i was there if it pretty much is the same really beginning funny. Yeah i helped build it. But if you're not tripping over stones it's just not the same thing and then you don't want to be falling in your living room because you're on the year at the top of the acropolis and looking out over athens and stuff and how nice it is so. I don't recommend that either. It might be cool if you wanna watch some videos and then at least determine where you want to visit but for zuckerberg to suggest that you do that instead of visiting places you wanna see around the world. I think is stupid because where the goggles gonna come from oculus hoon oculus facebook facebook. Yeah exactly makes all their money from facebook zack. Cooper who's the product of facebook you. Yeah so that just goes to show typical scenario more than half a million people have signed up to a newly launched service called dr be in an attempt to snag a covid. Nineteen vaccine dr. Beware yes And reduce the number of doses might end up in the trash led by zach dock founder. Cyrus masami doctor as a website that aims to function as a kind of emergency alert system for thaad corona virus vaccines which typically need to be injected within. Six hours of being fahd missed. Appointments have become an unusually vital issue for the vaccine now. Masami estimates as much as twenty to thirty percent of vaccine appointments are missed leaving a thaad vaccination dose that must be used within six hours or be permanently. Lost dr b.'s. Designed to serve as a kind of standby list for those situations giving providers and easy way to summon willing patients in a matter of hours. Now wanna provider ends up with a fod dose that they need to to. Dr be sends out text messages to participants in nearby zip codes prioritizing them according to the state health departments tier list now once texted a participant has fifteen minutes to confirm that they can get to the provider than two.

Facebook san antonio fifteen minutes tomorrow saturday rick reich tomorrow morning greece apple acropolis march thirty Friday twenty second round naples zuckerberg eight hundred last week iowa north carolina
"zach dock" Discussed on Heartland Newsfeed Radio Network

Heartland Newsfeed Radio Network

07:11 min | 2 years ago

"zach dock" Discussed on Heartland Newsfeed Radio Network

"See you around the world. I think is stupid because where the goggles gonna come from oculus who owns oculus facebook facebook. Yeah exactly makes all their money from facebook. Yeah who's the product of facebook. You yeah so that just goes to show typical scenario more than half a million people have signed up to a newly launched service called dr be in an attempt to snag a covid. Nineteen vaccine dr. Beware yes And reduce the number of doses. That might end up in. The trash led by zach dock founder. Cyrus masami dr vs a website that aims to function as a kind of emergency alert system for thaad corona virus vaccines which typically need to be injected within. Six hours of being followed. Missed appointments have become an unusually vital issue for the vaccine now. Masami estimates as much as twenty to thirty percent vaccine appointments are missed leaving thaad vaccination does that must be used within six hours or be permanently. Lost dr b.'s. Designed to serve as a kind of standby list for those situations giving providers and easy way to summon willing patients in a matter of hours. Now when ends up with a thaad dose that they need to to give. Dr be sends out text messages to participants in nearby. Zip codes prioritizing them. According to the state health departments tearless now once texted a participant has fifteen minutes to confirm that they can get to the provider than two hours to reach the location and get their shot. Lau i mean. I think that's great because we've heard about places all over the country certainly here in south florida with. They've had to throw some stuff away because they used up. Everybody that was in line used them up. They've given shots. Everybody that was waiting and they thawed too much and that's an area problems now is if people miss her opponents they don't they end up. Usually most of these places have like a waiting line. We'll start giving them out to that or giving them the staff members but then they still have some leftover they can throw them away or they can use a service like this to try to get people in dr be. Yes look for that app. And let's not waste any more vaccination stuff that's important. Facebook launched a campaign attacking apple for an upcoming privacy feature that the social media company argues will hurt small businesses google's plans to group users by interest without personal details please facebook more but advocacy rather privacy. Advocates are very less impressed. I mean come on. Nobody's impressed with facebook. And google or apple or anybody else trying to say. Oh we're going to help keep things private for you because we know that's nonsense that that's how they make their money is making sure that our information gets out and speaking of t mobile will soon put a new privacy policy into effect that will allow it to share certain kinds of customer information with third party advertisers. It will allow it to do that nicely. They're allowing themselves to do right. Starting on april twenty six all customers will be automatically opted into the new program customers. Who don't want to participate will need to manually. Opt out using their counts privacy tools. So if you're a t. Mobile customer listen up medically in to their sharing your information unless you opt out and this is something that as soon as this news break you and i both logged towards accounts we. We opted out exactly. Can we make sure put that info on this week show page into tomorrow dot com look for our two and in the first segment. We'll have talked about it. Make sure we have h. And his team at it. Because let's just provide the link directly sign into your t mobile account but then there's a link where you can simply click to buttons. Turn off their ability to share your information and we highly recommend it to all t mobile users but guess what it's not just t mobile yeah the the policies no different than. At and t. override. It isn't about face for former sprint customers. However because of course t mobile recently acquired sprint right now t mobile acknowledges in its announcement that the policy change that sprint offered a similar opt in service rather than an opt-out one but they're making all the former sprint customers automatically be in it. Yes unless you get out of correct. Elmore gosh vesta the codename for amazon's home robot is reportedly in the final stages of development. So you've been wanting to home robot. The company said to be approaching the rollout cautiously and is reportedly considering an invite only product launch similar to its fitness ban halo. So don't expect you can just run out and buy yourself. Vesta good is another amazon device in my house. I know taking over. I wonder if if you can ask vesta to go get you a beer. I don't know if it has arm learned. That might be the dealmaker. Okay all right. Well you might have to trade in your other amazon trinkets in order to pay for this. But it could be interesting. Well let me know if you get a Invite 'cause it's an invite only initially that'd be interesting. Yeah see the next time. You browsing through your twitter timeline. On your phone you might notice a small but impactful change to how the service handles images with a small subset of ios and android users twitter. His started testing full-sized picture previews allowing users to see timeline images in their original aspect ratio before starting the test twitter cropped all non sixteen by nine images to maintain uniform on your timeline. This change will make it so you don't have to tap on an image to see it in its entirety. of course twitter hasn't said when or even if the cropping change will make it to all users so you might look out or not. Yeah it's hurry up and wait. Typical the companion dog training smart device uses sensors and artificial intelligence. To study of pups movement and then reinforces good habits. The platform also offers companion coaches human trainers who offer tailored video sessions with dog owners. So if you're having some difficulty training your puppy you might want to look into the companion dog training smart device but when they say that they use sensors to reinforce good habits a masumi. It's not like a shock collar because that would not be a good habit if they did something wrong. Yeah so maybe. It just has a little vibration. That's pleasing when they fetch or when they sit a little arm that sticks out of the device so that you know it'll put a rat is the the dog's head up good and says good. Who's a good dog. Yeah that could be. I don't know we'll find out if you notice a change of language the next time you add a show at apple podcasts. You won't be alone pod news and nine to five mac report. That apple is changing the option to subscribe to a podcast to follow as of ios. Fourteen point five and it's ipad less counterpart while apple hasn't explained the change. It's likely simple. Matter of perception. A lot of people say that subscribe implies that you're paying for current costs and that it might put off new listeners. Who might not yet realized that most podcasts. Including the into.

Facebook amazon ipad apple tomorrow april twenty six fifteen minutes south florida t. Mobile two hours google t mobile Six hours android twitter two Nineteen vaccine oculus this week thirty percent
"zach dock" Discussed on Heartland Newsfeed Radio Network

Heartland Newsfeed Radio Network

07:11 min | 2 years ago

"zach dock" Discussed on Heartland Newsfeed Radio Network

"See you around the world. I think is stupid because where the goggles gonna come from oculus who owns oculus facebook facebook. Yeah exactly makes all their money from facebook. Yeah who's the product of facebook. You yeah so that just goes to show typical scenario more than half a million people have signed up to a newly launched service called dr be in an attempt to snag a covid. Nineteen vaccine dr. Beware yes And reduce the number of doses. That might end up in. The trash led by zach dock founder. Cyrus masami dr vs a website that aims to function as a kind of emergency alert system for thaad corona virus vaccines which typically need to be injected within. Six hours of being followed. Missed appointments have become an unusually vital issue for the vaccine now. Masami estimates as much as twenty to thirty percent vaccine appointments are missed leaving thaad vaccination does that must be used within six hours or be permanently. Lost dr b.'s. Designed to serve as a kind of standby list for those situations giving providers and easy way to summon willing patients in a matter of hours. Now when ends up with a thaad dose that they need to to give. Dr be sends out text messages to participants in nearby. Zip codes prioritizing them. According to the state health departments tearless now once texted a participant has fifteen minutes to confirm that they can get to the provider than two hours to reach the location and get their shot. Lau i mean. I think that's great because we've heard about places all over the country certainly here in south florida with. They've had to throw some stuff away because they used up. Everybody that was in line used them up. They've given shots. Everybody that was waiting and they thawed too much and that's an area problems now is if people miss her opponents they don't they end up. Usually most of these places have like a waiting line. We'll start giving them out to that or giving them the staff members but then they still have some leftover they can throw them away or they can use a service like this to try to get people in dr be. Yes look for that app. And let's not waste any more vaccination stuff that's important. Facebook launched a campaign attacking apple for an upcoming privacy feature that the social media company argues will hurt small businesses google's plans to group users by interest without personal details please facebook more but advocacy rather privacy. Advocates are very less impressed. I mean come on. Nobody's impressed with facebook. And google or apple or anybody else trying to say. Oh we're going to help keep things private for you because we know that's nonsense that that's how they make their money is making sure that our information gets out and speaking of t mobile will soon put a new privacy policy into effect that will allow it to share certain kinds of customer information with third party advertisers. It will allow it to do that nicely. They're allowing themselves to do right. Starting on april twenty six all customers will be automatically opted into the new program customers. Who don't want to participate will need to manually. Opt out using their counts privacy tools. So if you're a t. Mobile customer listen up medically in to their sharing your information unless you opt out and this is something that as soon as this news break you and i both logged towards accounts we. We opted out exactly. Can we make sure put that info on this week show page into tomorrow dot com look for our two and in the first segment. We'll have talked about it. Make sure we have h. And his team at it. Because let's just provide the link directly sign into your t mobile account but then there's a link where you can simply click to buttons. Turn off their ability to share your information and we highly recommend it to all t mobile users but guess what it's not just t mobile yeah the the policies no different than. At and t. override. It isn't about face for former sprint customers. However because of course t mobile recently acquired sprint right now t mobile acknowledges in its announcement that the policy change that sprint offered a similar opt in service rather than an opt-out one but they're making all the former sprint customers automatically be in it. Yes unless you get out of correct. Elmore gosh vesta the codename for amazon's home robot is reportedly in the final stages of development. So you've been wanting to home robot. The company said to be approaching the rollout cautiously and is reportedly considering an invite only product launch similar to its fitness ban halo. So don't expect you can just run out and buy yourself. Vesta good is another amazon device in my house. I know taking over. I wonder if if you can ask vesta to go get you a beer. I don't know if it has arm learned. That might be the dealmaker. Okay all right. Well you might have to trade in your other amazon trinkets in order to pay for this. But it could be interesting. Well let me know if you get a Invite 'cause it's an invite only initially that'd be interesting. Yeah see the next time. You browsing through your twitter timeline. On your phone you might notice a small but impactful change to how the service handles images with a small subset of ios and android users twitter. His started testing full-sized picture previews allowing users to see timeline images in their original aspect ratio before starting the test twitter cropped all non sixteen by nine images to maintain uniform on your timeline. This change will make it so you don't have to tap on an image to see it in its entirety. of course twitter hasn't said when or even if the cropping change will make it to all users so you might look out or not. Yeah it's hurry up and wait. Typical the companion dog training smart device uses sensors and artificial intelligence. To study of pups movement and then reinforces good habits. The platform also offers companion coaches human trainers who offer tailored video sessions with dog owners. So if you're having some difficulty training your puppy you might want to look into the companion dog training smart device but when they say that they use sensors to reinforce good habits a masumi. It's not like a shock collar because that would not be a good habit if they did something wrong. Yeah so maybe. It just has a little vibration. That's pleasing when they fetch or when they sit a little arm that sticks out of the device so that you know it'll put a rat is the the dog's head up good and says good. Who's a good dog. Yeah that could be. I don't know we'll find out if you notice a change of language the next time you add a show at apple podcasts. You won't be alone pod news and nine to five mac report. That apple is changing the option to subscribe to a podcast to follow as of ios. Fourteen point five and it's ipad less counterpart while apple hasn't explained the change. It's likely simple. Matter of perception. A lot of people say that subscribe implies that you're paying for current costs and that it might put off new listeners. Who might not yet realized that most podcasts. Including the into.

Facebook amazon ipad apple tomorrow april twenty six fifteen minutes south florida t. Mobile two hours google t mobile Six hours android twitter two Nineteen vaccine oculus this week thirty percent
"zach dock" Discussed on WGN Radio

WGN Radio

04:49 min | 2 years ago

"zach dock" Discussed on WGN Radio

"Has called Damian. Welcome to W G. N. Hello. Thank you. What can we do for you? So my question is when you're talking about the restaurant ventilation? Uh, a lot of us, you know, are eating intense. Sort of inside that are just have hot air being blown in. And the veneration of the regular restaurant is actually much better. So how does that make any sense? House fellow. That objective would be to have good air flow, and the more Eriks changes, the better. So if it's so tightly enclosed that the air's not exchanging, that's not good. So it was in the hospital. We measure air exchanges per hour and outside, you can imagine With with BLEEP breeze blowing through. It's much easier to accomplish lots of air exchange. Baby appreciates. Call Damian. Thank you. Thank you sure. How are we doing with that scene? I think dr already from the city today said that most people are getting their vaccines from their normal health care provider. Is that your understanding as well? You Right. There are hospitals are vaccinating, according to the city and the state criteria, the department of Public Health They're setting the criteria and we're giving a lot of vaccine and inviting people as soon as they hit the criteria. Are they then these signing up through Zach Dock with the city and going to Northwestern, or are you working with your own patients? To give the vaccines. Many hospital and health systems, including ours have our own scheduling system. Does Doc Doc works to get into the city channels so either will work. It depends how you get an invitation. Or look online. Walgreens also has some appointments available. Occasionally, The governor says that this cold weather is going to slow down arrival of some vaccines. Is that your expectation? It'll speed back up again. I wouldn't worry about that. It'll be a small delay. How you feeling about all this? So we're going to be done by the summer. So done is a little too strong a word, But I take every group put you picket. Not completely done, But I feel a lot better. All right. Mary has called Mary. Welcome to WGN. Are you guys Jamba Lion marries ordering dinner. Apparently upset just hung up on her. We'll try Bob instead. Bob, what kind of help you with? Dad. Bob, Can you hear me? Well, apparently will put Bob on hold there. I'm not sure what the people can hear us. We have some Texas well, and one was about CDC suggestions that had to do with whether or not you should take Tylenol. Before after a vaccine. They say no. What? What do you know about that, doctor? So, if again early information not completely known, But the advice is Don't take Tylenol before you're shot. Lot of us think. Well, maybe I should take the Motrin take from Thailand on it'll lessen my symptoms. The advice is just take your shot, Be rested, hydrated. Take the shot and take Tylenol or Motrin. After you're shot. Their fear is that it will lessen The body's response. If you take it before, So Mary, who is ordering jumble IA they're her question was, she's had bold shots, and they were kind of itchy. Is that a reaction you've seen And if that's the case would Tylenol or something like that help? We do see a little bit of iciness. There's a sourness that a Penis, maybe even edginess. The Tylenol really does help with that It should not be allergic level itchiness, for which case Benadryl would be needed. But the irritation is normal. All right, Let's try again with Bob Bob. Welcome to W G. N Yeah. What if you've had Gillian Bar A. Can you take the covert backseat? I would talk to my doctor about that because I think it will depend for individual and I would hesitate at this point. But so far, it seems like this vaccine has no relationship to G hombre. But I don't want to say that definitively. I talked to the doctor, Dear Doctor and watches more data. Come in. Thank you for the call Bob. Appreciate it. We had a text from someone who was worried about breastfeeding should that be concerned with the vaccine? So far, there's no evidence that there's any concern with breast feeding in the vaccine, and e think the news is good now. Admittedly, this vaccine was not tested in women who have breast feeding, not tested in women who are pregnant. So people doctors of being cautious, possible and watching, But right now there's no indications of worries are one more one ask you about my husband and I This is a tax had covert 19 in November and recovered. When can we get the vaccine? Recommended 90 days after the your immunity will start to wane. And that's the right time. Tioga the vaccine, So wait, wait three months, doctor Jim Adams. It's.

Jim Adams Mary Walgreens Damian Bob Thailand CDC November three months W G. N today Texas W G. N. Northwestern 90 days Eriks Jamba Lion 19 Bob Bob Gillian Bar A.
Starting Zocdoc with Oliver Kharraz

How I Built This

1:03:33 hr | 2 years ago

Starting Zocdoc with Oliver Kharraz

"Oliver Karaz was born and raised in Germany mostly in rural parts of the country his mother was German and his father was from Iran in came from a long line of doctors. For me, it really starts in some ways with my dad and. The timing rapidly had every reason to become a social activist and and so he came to Germany from the Middle East when he was very young around twenty with no money in his pocket no language skills. And you personally then worked on of odd jobs, but he eventually became a psychiatrist but what has really shaped me much more than being born in Berlin is. Social. Active. Isn't that I that I saw him live and that he really made our family mattress we always talked about talent responsibility and the need to use. Whatever telling behind to help those. Around us that we can make a difference. Given that your father was Iranian and your mother was was sort of. German. An Uber even though you were born in Germany, did you feel did you feel as Germany everybody else? So I didn't have a second identity. We only used spoke German at home and yet. As you say I was also a not always fully accepted. So if I give you an example, my school twelve hundred students and you could pick out to the didn't look like everyone else and I was one of them right and even an enlightened country like Germany. That is notable. So I had what I call a visual accent would people would see me on the street and they would ask me how to speak German. So well and But they also school the skipped my name when reading out scores because they weren't sure how to pronounce my last name and opportunities taken away and even at was physically threatened so i. I think that really shaping in many ways because I realized. Very early that in order to be as successful as everyone around me I would have to be dramatically better in really work much much harder than anyone else and so that used to be strong work ethic in me. For the record Oliver is somewhat down playing his work ethic. Because just out of high school, he actually started his first successful company. It was the early clunky days of the Internet, and he designed a way to help people send emails more easily and he wound up selling that business not for a ton of money, but enough to get him through medical school. But. After practicing medicine for a couple years Oliver realized he couldn't stop thinking about that first business he'd started and how he wanted to start another. So he quit his job in medicine and consulting job with Mackenzie and eventually moved to New York. That was my goal was actually to start another company that that's A. Healthcare, but I I'd also realized at the time that I sold my first company and far too cheaply in that I should learn more about business I and at McKinsey God exposure to balance sheets and panels and hit a lot of very practical experience and what it means to manage business. And I think they fondly of my time at McKinsey was one of my better decisions. McKinsey GonNa Mackenzie is a little bit like going to business school. A lot of people at McKinsey have come from business, schools. In that. Many people go to business school thinking they will find a co-founder. Did you were you actively looking around at your colleagues to think maybe I can do something with him or her you know maybe that person. Absolutely and were you just thinking about different business ideas all the time? Well, it is actually very hard to find good ideas and my definition of a good idea was that it needed to have a great mission I. wanted to make sure that we actually do something good in that. We stayed true to sort of talent breaks responsibility, but also wanted to be a large market and to have a great motor rounded and also I wanted to be based on contrarian inside. Because I thought that all of the best companies have that at its core. While she wanted mission, you wanted a company that could kind of dominate its field by building a motor around it, but was also contrary and that's that's that's those are some interesting. Criteria. And that's why I screen for several years rejected pretty much every idea that that I came across And meanwhile. While you're going through all that I guess you meet this guy Cyrus Masumi. WHO's another McKenzie consultant and and just you just. Become friends like he's like somebody like in and you guys start hanging out. While we got put on study together that required us to travel globally and you've ever done that it meant frost were sixteen eighteen hour days together for three four, five months on end and we really. Got To become great partners in that and and what we realized that we had some. Very complementary skills. Cyrus is one of the most charismatic and gregarious individuals. You'd ever meet his very passionate. He could be more forceful, which sometimes was needed to be effective with clients. And you've talked to me now for a little bit as you can probably tell. More dispassionate and logical and more measuring. German? More, German in many ways, right. also was effective with clients by by. and Cyrus is American right? He's American this but that That close listened and how we work together that really started friendship and we stayed close for the study and be caught up over lunch pretty regularly denounce different business ideas off one another and. I think we connected because we had similar interests because. On. Some levels We were equally passionate about what we're doing higher says, passion was more visible to others than mine but we. Were close enough together that we both accepted. The other as. individual that that we could learn a lot from. Was it was it clear pretty soon after you start hanging out, Sarah's that this was the guy because you were. You're on the lookout for a partner. They I think it was was absolutely an option I know reality is that. With. Both founded companies before Mckinsey and we both knew that we wanna do it again and as I. was always great about being. Very honest. Rather than just nice and and I value that a lot. Yeah. All, right. So So this guy, Cyrus Super Charismatic, really smart clearly, the two of you start to to work together. And what what kind of business ideas are are you coming up with? While we kind of fell in love with a new idea that came about a one of these launches were Cyrus. Told me about how he recently ruptured his eardrum by flying with a cold and then found it very difficult to actually find a doctor and he had asked for recommendations and called down his insurance directory listing started with the as. Doctors weren't accepting new patients some no longer accepted two centurions one provider Pasta Way and so he said, well, why does it take four days to the doctor when I'm in pain right? And why can't this much easier? And we. Both very quickly. realized the potential of this idea from. Working at project be new helps us the for actually spending millions of dollars for marketing to grow their patient base because they had wasted inventory, right they had something that I like to call hidden supply, which is these last minute cancellations no-shows reschedules. That the that go to waste, and then on the other, there are the patients who had a hard time accessing this. You thought it immediately clicked with these my God. Yes. Doctor's appointments connect patients to doctors. Yeah. Well, look if you go through the forfeiture that I had read, it's a great mission right? We're making one of the most personal needs more accessible for for patients we can help patients to get in fast we can help the doctors become more efficient. We can make the entire health care system more cost effective people out of the emergency room things like that, and it's a marketplace. So there is a strong mode and clearly anything in healthcare is a large market and I think the contrary and inside that we had. was. The fact that. Most people thought it's normal that people have to wait twenty four days to a doctor because there's a doctor shortage in read our inside was really no doctors have asthma debate ability because of these last minute cancellations, no-shows reschedules and so I felt very about this idea. So. So you member like how long between the time that the you had that first conversation To the time were both you said, let's start this business was like monster or weeks or days. was was weeks. We what we what we started doing is actually. Mocking up the side in how imagine back then in powerpoint pointing just the wire. Website. Yeah. Wire frame. Exactly. We would. We'd go into starbucks and we'll chat up strangers and say, Hey, here's a five dollar gift card. Give me your thoughts. Sorry I'm GonNa. Go back. You just go to people in starbucks Gift Card and say, can you give me your thoughts? Random Person? The absolutely that's that was sort of our market testing. They wouldn't. They would be like excuse me this is a little weird. You're my space. Might also happen from time to time but you know there's lots of people on starbucks is very in German of you. That's debris because usually he would be to report tentative about doing that. Well, you know I think there was a lot less rejection than you think people actually quite open I. Suggest you try this out but if you If you're unthreatening in Luke harmless as we probably dead and then they'll be pretty open. You went up to and starbucks and you'd say, Hey, we're thinking about a company here. Can you just look at his powerpoint give you five dollars Gift Card and what was in the powerpoint, the popcorn and was just what we thought. This website would look like and we would ask them is the set service that resonates with you would you use it and and we got an incredibly valuable feedback here and really set us in many ways on the on the right track right? So and what pointed to the two of you decide let's quit McKinsey. Let's. Let's pursue this. Probably a month or two after we initially discussed idea did anybody say you were crazy for quitting? Everyone. Everyone told us. Crazy and got a lot of negative feedback on the idea to write people would say this is Bloomberg out I would never pick my doctor on the internet or I already have a doctor or you know doctors wouldn't accept patients that that are looking on the Internet of all kinds of protections that people had when they were thinking about their own situation by. When when you talk to people and starbucks, they actually thought about it much more positively. So we were encouraged enough to say, well, this is going to work as long as we get out of our circle and don't ask McKinsey consultants doctors. The responsible be better. All right. So you are in your thirties at this point. And presumably were making pretty good cash at McKinsey because you were probably you'd know expenses you're on the road all the time so. When you quit, I'm assuming you had some money to launch the business and probably live off for a while. Yeah. So I very deliberately had never raised my living standard to the money that the paying McKinsey and I had saved every dime so that I could. No be in a position where can fund this embraced can afford not to take a salary for a couple of years. Wow. So so a couple of hundred thousand and you saved. You know. Maybe. I'm to Germany to discuss personal finances but. I had. Built this. Radio, you can tell the. Story Yeah I I had I had enough money to live off for for several years but I also Saturday night both finance the company early out of our own savings so that clearly diminish We had leftover after that. So now, you both decided to quit. and. You have some technical expertise because you had. You had done some coding but this is next level stuff. Were you able to be that technology founder and Cyrus was going to be the the sort of the business founder? Absolutely not as I add coated but at that point, I had not touched a computer for a long time We knew we need to have a technical co founder and so Sarah's knew a guy named Nick Guanzhou from the time together, trophy software, and this is another company that they would both worked at the that's the company that they're both previously worked together and Nick just brought a totally different perspective and really educated Addison me on a lot of things and and he was really the one who understood a building a seamless experience for the consumer and ends May. Zach Docs. Early Genius, did you did you have the name dock from the beginning? Not, not initially we we went to several phases on on what the right name could be for for while we wanted to have a descriptive name. So we looked at physicians, dot Com Doctors Dot Com, and we actually tracked down the owners of one of these domains and they wanted several million dollars for the domain name. And and we were finding the company ourselves. So that was out of the question. So then we just sat in a room and we brainstorm a list of fifty or one hundred names, and then started eliminating names until we arrived at Dr. What does it mean? or it doesn't mean anything which was the WTO bit we could. There were zero search results. Okay. There's no meaning behind his ACH. There's no meaning behind and and in hindsight it was precisely the right thing to do because it really was a blank slate for us to fill with with meaning and really build a brand around. Zero such as October we started. It address nate the right lake once you know that it takes more than three weeks from picking up the phone and dialing for doctors till you actually see someone you realize Oh, this really not much else that we have to wait so long for to get. And this is more important than most of these other things you already have. Fantastic access View Magin. If air travel way that healthcare workers that wouldn't be an expedia that wouldn't even be Delta Dot Com that would be individual phone numbers for every plane. Imagine. If that happened, you know a half the planes would fly empty it would be a massive pain and that was actually the state of health care before sock. Is Amazing that that the nothing like this was out there in two thousand seven. I look at I. Think. In many ways you couldn't build it a much earlier. In the early days. When we went out there, we were the ones installing Internet of the doctor's offices. We. They they were a many times just migrating from a paper books to scheduling systems. We were at the cusp of digitisation for healthcare. We were just lucky in our timing to get this right in and start offering the service when that also happened. All right. So you decide to pursue Zach dock and it's the three of you. I'm assuming really just at the beginning and were you working out of out of one of your apartments? Did you guys rent space? No, we worked out of respect for. Many. Times we came to make yet the nicest apartment and and we could bring breakfast Burrito and bake him up and you know the the reality is that we originally had a pretty ambitious launch plan right so we got together around July. We wanted to launch by December of two, thousand seven. Something interesting happened were nick send an email suggesting to look at what was then called techcrunch forty. Take is is now a household name but the draw for us back then was there was a fifty thousand dollar prize now it's called tech crunch disrupt think. So it's a major a startup competition. It's a startup competition and we were the first class of this was much less known be budgeted two hours to fill in the application in really which will send it off. He didn't think about it anymore that there was an early July and early August we've heard that we had been accepted, but there was a complication we'd have to be ready by September eighteenth or. That was three months sooner than we had originally planned to launch. So you'd have a live website by September that is right that is right with doctors with doctors, right So we actually debated for a few hours whether we should even tried to go for that but we ultimately said, yes, we can get the website working and we wanted to have enough doctors just a bars wouldn't look pathetic. Brayden. Coded Night Neither Day and nick really busted his but he did the patient facing side of the website and that was the programs. What was potentially even harder because we're tried to launch a marketplace was to actually get the initial supply on there and remember the website wasn't there yet so. Tires ended up going door to door for doctors offices. Excuse telling them a powerpoint page, and this is really a testament to cyrus sheer willing determination if you think about what it means to really start a company early on, there's nothing to show right you may be a powerpoint but there's no website there's no patience. There's no other doctors no social proof and it has to run on passion and very clear that that is Cyrus superpower. He just went to random doctors offices or he had like a list of doctors offices and he started kind of walking block by block. Well, there's a lot of walking involved a we launched in Manhattan so you can literally go down the street and you see. The signs and you walk in. And he was basically saying look, it's a way to connect you to patients. How was how many by the way? What was your objective? How many doctors do you need to sign up to have this website look okay by September Between six and ten was our goal. Okay. So just doable it is a was extremely hard really. Is telling doctors is one of the hardest things to do why were they saying? Well, first of all, it is baby very hard to even speak to a doctor they are being shielded. Their time is very valuable. Office managers are trained not to let anyone talk to them to protect the doctor from people walking in selling them stuff shirt them. Secondly, they many didn't want to give up control over their calendar which has to write. We ask them to post times that a patient could book into it and it was just a far fetched idea for many of them the patients would actually do this. So he got a lot of knows he got a lot of knows. He'd go there and he just simply not leave until he got a chance to speak to the doctor and a few times. It was even escorted out by security. I really think one in a million could have put this off. I mean was he going to particular kinds of doctors or was he generally focused on an Internet general? Practitioners Ob sobe began with dentists Okay. Because our thinking was that. People go to dentists most often, and we wanted to make sure that we have an offering that is relevant for patients as often as possible. I. Got you so so eventually unassuming, you do get what six to ten or how many did you get by September of two thousand seven Eight. In the meantime, you inequity doing the back end stuff you were doing the coding and building the website does right and as you were building it. How did it look? So. The bit that Nick Build looked awesome for the time I think. It was impressive. We were. Very. Satisfied that we had a scroll bar that we had a map that we had back then already the insurance selector and a lot of feature that. Weren't to be found really anywhere else. All right. So September two, thousand, seven, you are ready to reveal. This service at. Tech. Crunch. And Doth Review present or did did Cyrus kind of wishy the spokesperson? Cyrus. I presented Nick stayed behind in New York to make sure that the less the website was actually up and running This is in San Francisco that you went to the we flew out to San Francisco and So we lost sock talk in front of Eight, nine, hundred people. A lot of them were journalists when the judges opened up with feedback guy covers ocoee who we newnan in valued. As embezzles forever apple he came out to said he he didn't get it. He would never use this in front of everyone right and. His direct load something like honestly Oh, it just never occurred to me to go to any doctor that's really burned in in my brain and what was worse is that he seemed to be right we didn't get a single booking. We were hoping that this PR would get us out of our initial batch of users, right because your other. So many tech journalists there. So you know the publicity may be would would would lead to bookings and that was the hope but. It actually took three days before regard our first legitimate a patient, and and in the entire first month, we only got five bookings. You come back from San Francisco and. You know you had Guy Kawasaki. Say I don't I would never use this service? I'm sure he feels differently today but man maybe then Ezio said that but did did you come back feeling like like dejected like losers or or were you excited like how did you feel coming back? While you know I think we obviously hoping we would eventually get more bookings and In the beginning you probably refreshed. The Bookings Report Hundred Times a day by as we were thinking through what we realized. It was really a typical two sided marketplace challenge It's just a classic chicken and egg problem. You need the supply to get the demand and you need the demand to entice them supply and for dark was even trickier. Right when you think about it, healthcare is hyper local. Very complicated. So you have to match. Supply and demand on a Zip code specialty level, and then we have thousands of insurances take. Until we realized that our odds of actually finding a patient that wanted. An offer there. Quite low, and so the best path forward was to methodically build up supply, and so we just kept going put up a huge map of Manhattan on the wall, and then a sleep put little flags on of where the doctor's brother we're on the website in which insurance is accepted and we just we knew the perseverance. Is the name of the game. Back in just a moment how oliver and Cyrus Begin to drum up interest in stock and how they even start to raise some money at figure out how to dress differently, stay with us guy rows and you're listening to how I built this from NPR. Hey everyone. Just a quick thanks to our sponsors who helped make this podcast possible I to epic provision maker of epic bar beef was nature's idea the epic bar was. 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A lot of their offices especially back in two, thousand, seven or sort of technologically in the Stone Age. There was incredibly complicated to sink the doctors calendars with ours. Because none of the software was actually made to sink. Were even in the places where we had syncs up and running, we would frequently get. Feedback while the punishment didn't happen because the doctor wasn't available and we really couldn't figure out why this was the case because when we did screen chairs with the office to their calendar and and our calendar, it was identical right and couldn't figure out why that's happening. So I decided to sit next to the office manager I went there and got to know him and his family photos of his dog. I fixed the printer taught a better strategies to play minesweeper still couldn't figure it out. Until one day, the doctor would come out and she'd say, Hey David I'm out next Friday. And then what does David do does he go into the calendar and block out next Friday or does he take a post? It note On a doctor out next Friday and sticks this too is monitor. In the real world. These post it notes, of course happen and but once you know that Matthew Friend, you can start filtering this out and that's one example they were literally a thousand point, one percent solutions that we had to figure out to make this work. Wow. That sounds I'm getting exhausted. Just hearing about that because this is like even like Google calendars, right? Yeah. Yeah. That was that was early days and what we were extremely focused around were making show the experience was fantastic. If something went wrong, we fix it. Right. So I was our customer service I personally would call the doctor and and confirmed the appointment was all said if it wasn't I, personally contact the patient to let them know and then I would offer them. Amazon Gift Card alongside with an apology those actually one case where it didn't catch a patient in time. and. The were in the subway to the doctor, and so I raised them to the doctor's office and picked up a bouquet of flowers on the way there and met them in person to apologize. And that was really a turning point burs. The service has to work and we need to be have this patients I attitude in in terms of how it works completely ingrained in the company. All right. So you clearly need to kind of grow this Were you offering this service doctors for free at the time? Initially. We for free by we eventually started charging fifty dollars per month. But Sam doctor you come into my office and you say, Hey, if you pay me I can bring you more customers. I would be skeptical I would've said to you you who whose, who even knows about you. You'RE GONNA you're asking me to pay you money for Phantom bookings for maybe no customers I mean did some of the doctors say Many. The US summarize our sales challenge. Right? It was very hard because even if you wanted to, we couldn't easily share how many patients their competitors are down the road God like that was something that was confidential. All right. So you are you got this chicken and egg problem. Not, enough people signing up and he gets skeptical doctors but you know that the service could really benefit the doctors, but you also need them to pay for because otherwise you know but business. Meantime at a certain point I'm assuming you guys start to think we'd better go out and look for money if we're going to really make this thing work. Yeah. Yeah. That that happened in the spring of two, thousand, eight we decided we raise series. And we we make the rounds we get in front of a number of the big name, BC New York the also go to Sandhill road in impel. Toho Santo Road we leads and road initially were very successful at all we got Polite knows. and. Ray No feedback control someone took us as I told us you know what the idea seems. Good. But you're consultants I'd and the perspective of its consultants can't get anything done and what realized is that even though we had both founded companies before our Mackenzie Pedigree in our keys and button down shirts, they were really hurting us, and so we wait rank Khakis and button down shirts. It sounds crazy. Were they pleaded pants or were they at least nine pleaded please. Yeah Yeah. Yeah we after hearing that feedback We very quickly just went to the next gap and bought jeans and t-shirts and from that on the combos with VC's when but a lot better. So you went from McKinsey consultant look to this are the tech casual uniform of jeans and t-shirts that that's exactly right and we introduced ourselves not as NBA's and McKinsey Consultants but we introduce ourselves previous entrepreneurs that are starting their next company. was was anyone biting? Were there people who were like? Yeah there's a great idea I'm in. So interesting enough we had raised some money from. Friends and colleagues, and many of those they invested in US business plan unseen just based on the fact that we. Were giving up our careers at McKinsey to pursue talks. So that felt really a great. and. As we started changing how we appeared in how we introduced ourselves to venture capitalists L., we started to get offers and so in August of two thousand eight, we ended up raising five million from KHOSLA ventures expeditions mark. Wow Mark Banya Jeff bezos, and Venus is. All their. Funds are in which sounds like a lot before you WanNa do it's actually. Kinda limited because you still it seems to me in two thousand eight even though you have five million dollars a lot of money you still have this problem which is you've gotta get. Customers, and then to get customers, you need lots of doctors had lots of options but to get doctors, you need lots of customers booking through the site to you do that precisely D- These five million dollars per lily earmarked for making New, York, work, right, Miguel, I market work but. immediately after raising the money the financial crisis hit. And You may remember there was rest in peace a memo that went around about startups, right? Yes. About start ups, never being able to raise money arrested in peace good times. So we got this job is to make the money stretch in. We probably learn not during this time This was really our first go round making hard choices and what I want to be frugal and not to do things we can't afford and We learned to not let money replace critical, thinking and creativity. But now we continued to grind away at New York and at some point felt while if you want to get. To the next level we have to prove. Dr Isn't just a New York City phenomenon. Right? We had to prove that it would work in a second city But at that point, we didn't have the money to do this anymore, and by the way you're still your approach was still the same. It was door to door. That's right door to door and how how you building awareness about the about the fact Zach existed with customers with potential customers. So we it was day very difficult to get someone. To the website. Yeah but when they did. They loved it because it was such a step change from how healthcare used to work for him. Right they used to have to pick up the phone and wait on hold and then plays scheduling. tetris. With the office manager, can you do Wednesday morning about Thursday noon? Friday afternoon, and now they could do the same thing in a minute and have complete overview about the ability patients loved it and they told their friends. So we we started to get word of mouth. Going, and so we saw New York really taking up and we felt like, okay, this does this go into work in New York. At a minimum rate, but we also realized that it took us a fair bit of time. And money to get it going. In New, York and do we couldn't with the money we had left from the five million easily expanded into a new city at the same time. Raising money was going to be difficult because the next generation of investors wanted to see that it works and other cities as Walter. So we were a little bit in this catch twenty, two we ended up. Applying to. Force boost Your Business Competition Four. Forbes has his competition as sell to where they give away money right to they were promising a hundred thousand dollar prize. And at this time. We won. And Yeah what did is they gave us one of these large publishers. Clearinghouse is sex and very useful actually used to cover a hole in one in our only conference room. There was a hole in the wall and we covered it with that. At, this point you are, you are working out of an office, not not an apartment at this point we were working out of A. Shared Office space we work. Yeah. So they had given us publisher clearing house is is check but they fail to give us the small check for three months and we were getting really nervous, but it would still get it but. But ultimately, we got that one hundred thousand dollars and that's what we used to launch and our second market in DC in Washington DC and would did it require you guys to move down there or were you did you hire because I'm assuming you had to? A lot of your early capital was going into sales. Business Development hiring sales reps, is that right? Right, we had a couple of sales reps at the time. A. Very first employee ever was a sales rep is still with the company today and He was great. He figured out how to. Really charm his way. To the doctor. So there were no more security guards escorting anyone out. When did you? I'm assuming that even in two, thousand, nine, two, thousand, ten, and beyond we're not yet profitable. Far From It? Yeah. Far from it right because it's a capital intensive business. Yes. We obviously invested heavily in customer service wanted patients to have a great experience. And we had a quite sizable engineering team because that was actually a major engineering effort. So what started to happen when did you start to kind of see? A real turning point. Yeah. So we we we had launched New, York successfully with. Years. Of hardwork, we've gotten it off the ground is transported that to DC at work well, in DC, and now he said, well, why are we not in more cities and so we actually we raised serious be with fouled respond and We used to expand off the East Coast Francisco then Chicago and we just got better better at it. So we then ended up raising serious and two thousand eleven from Goldman NTSC, and we primarily use this to grow our sales team and sign up more more doctors in from two thousand eleven till two thousand, thirteen, we launched roughly thirty new cities I read that by by two thousand, fourteen would covered. Like forty percent of markets in the US, which is huge I mean that's right I mean that's a huge number of cities. And in that year evaluation. Of tzakda. Past Billion Dollars I mean that's That's pretty remarkable i. mean you were kind of on this like really rapid trajectory and you a pretty straightforward model right and you were charging doctors a flat fee every year and then. They could take all the bookings they wanted and I think that by that point like by two thousand, fourteen knew it was not cheap. It was expensive viewed really raised the price it was like three thousand dollars a year, right? Something like that. Yes recharged Dr Three thousand dollars a year and and there was a flat fee. No matter. How many bookings Actually facilitated for them and and the reality was for some doctors that got a lot of bookings that was a great deal. Yeah. But but there were also doctors that God a lot fewer bookings and for them that fixed cost was actually too expensive and some of them were starting to leave the service, and so we got into a situation that required us to invest a lot to stay where we are and then invest even more to continually grow our overall provider base, which means we had to build out a massive sales team to always sign up more doctors right and. Some point during this time L. Nick actually ran an analysis showed that it would take several years if ever fries to make our money back on on many of the doctors we signed up because you would have to sign up. X number of hundreds of thousands of doctors paying that amount every year. To make your money back to to make sort of our the cost of the sales team back. Wow and L. it. This was pure that would make us dependent on external capital for our very long time, and now it's a clearly there are many companies that have taken. Grow fast at all costs approach. And They Held onto this forty extended period of time by L., it clearly puts talking to a dependency to. Investors in their mind says, yeah. So. Meantime. You know I I from what I understand. There's disagreements I mean there there are you know the leadership team including Cyrus he he's I. Think he's he's sort of his position as the flat fee model is actually the best way to go is that a fair assessment of of his position? Yeah. I think that's right. I. Mean there were two fundamentally divergent ways held the business could go forward right. One way was to continue to work on optimizing the unit economics of our subscription model and the other way was to think about how to make it more transformative leap and then find a new more profitable. And more sustainable model and. Their. Look I can certainly understand The reluctance and taking this leap if companies rechange their underlying business model once they have a certain scale and then live to tell about it, right. We know the names of the companies that have done this net flicks, but from DVD's to streaming adobe. From box software to the cloud, but there's not a lot of companies that do that. and. Needed to make a choice which which direction I wanted to go. And and I should say over that. Became intensely personal for you because hugh and Cyrus really disagreed on on on the direction of the company should take. Steps down he he left the company and you moved into the role of CEO. Those right and what ask you about this neo. Beauty's in the flies of this show is its simplicity and we talked to one person or sometimes too. It's a single narrative, and so we don't have cyrus with us to tell us what happened but I wanna ask you about this time because. This was your co founder. This was your partner This is your friend and he was leaving the company. How did you feel at that time? I all I can say was a very hard and very emotional period for everyone involved and It was certainly a departure But how was through that given these two divergent choices you you couldn't. note, both of us could be useful to talk and. I have to imagine that for for period. China. was sort of the friendship. Look been we were very close we. Were not only friends we had worked for eight years believe together fourteen hours a day, and we probably talked more to each other than to anyone else in our lives but you know. Still touch from time to time and. I think he's joining us on from sideline. He still at prison million owner of the company Yeah, he's still. Here's the thing I mean we've we've told stories about breakups we've had we've had episodes were there were married couples who split divorced but continued the business e O products. Susan Griffin Black and an her husband Brad They continued the business stacy's pita chips continue the business after the divorce sold it for a quarter billion dollars. You guys were worth value to one point eight billion dollars at this point. was was ever party that just thought you know, God look at what we're doing on the core we're going and. I mean did you in service it down and say you know this thing is just growing and? Let's just figure this out. I think the challenge is that it's not as if there was an article way to decide what the right path forward is. As long as investors wanted to give us money growing all costs was yeah. Fine Strategy. The question was just how dependent you wanted to be on the continued goodwill of investors. It sounds like you were tired of going out raising money. You didn't want to do that anymore. Oh, not at all but I think you want to raise money from a position where you know what your turn to is and and. It wasn't clear that the business model would work in in a way that that we could just flip a switch and be profitable. Yeah. So. That was a tough year for you. Two, thousand fifteen. There was an article in business I think business insider, and it was about the sales team. It's October that year and it was. It was some allegations that you know Pete member sales team using adderall even cocaine they were under immense pressure. They were working all the time when you saw that article. And I'm not saying you even aware of any of this. You may not even aware of it but I. have to think that that article really alarmed you and and maybe even embarrassed you. Look A. There were a number of articles in two thousand fourteen fifteen. Didn't absolutely get everything, right but Budweiser I can say is that At. The time doctor had their sales team and we're. Getting very quickly and Your maybe maybe. Too focused on. L. Hitting targets and. Not. Focus enough on creating a strong culture the I hear these stories from six years ago from from time to time and from from now from candidates and and really every time. This happens like a Gut Punch. Because, this we know we're completely different company now. On on so many levels, but clearly, you saw that in new that you had to change something. While yes, I look I l there's a there's a couple of things about this. Right? We are a technology company, but we had said ourselves up too much about. Instead of writing wins and really too little about being adaptable and darning and and building the trust required to try things that now pet the risk of failure. and. So one of the first things I did is to change core values. You know to emphasize those behaviors each one of our values adaptable, not comfortable and other one is progress before perfection learners before masters right and. We only kept really one DIA CONSTANT DEL patients I. Personally that. That was more of the culture that I thought was right for Doc to succeed on many dimensions. So, you take over the company it's got high valuation, but you're still not making money and you know that you've gotta change the underlying business model you're never gonNA make money. And from what I understand this is the beginning of what you have internally described as the second founding of the company. That is right. That is right and that basically happens in in two thousand, eighteen you you launch this new business model where instead of the the dollar membership fee. Basically, you would charge doctors a lot less like two hundred or three hundred bucks, but then every booking you, you would take a cut from that booking. So like a travel agency. A little bit charge for new patient booking. So the existing patients to practice we made free but yes, there was the fundamental idea and. It sounds like such an obvious thing to do but but here's the problem with it and why why are we thought it was incredibly risky to try this. Our best customers that had been on for a long time. They got lots of pockets right and if we start charging them per bookings, their prices go up very significantly in some cases ten times more and that seemed. Competing, insane to us. In. Particular because when we talked to other companies that were at gone through similar changes and even pricing experts, they're number one advisor was make sure whatever you do never charged your best customers more and frost would be precisely. The opposite. In the thing that was counter-balancing this in our mind was well, maybe we'd be able to bring on a lot more doctors because the barrier to entry is now much lower that was there was the back and forth in the team to figure out whether that's the path we want to want to go. So, this is still a risky strategy because you're depending really on new bookings because the two hundred dollar annual fees dramatically lower and I have to imagine in year one, you actually saw drop in your revenue in the year one of of this curve. Second founding. Right. Well, it's from a risk profile worth at that. Right the warriors that you lose all your best customers in with it, all the bookings day used to be getting. and. So we needed to be ready for a very significant drop in bookings and revenue and the second Challenge was here that. The beauty of this approach modest and we got all this money upfront right and Sharon. Now to bond, we're getting paid after the booking with with a thirty day payment periods, we had a huge working capital requirement to make that happen. So did you see a drop and revenue in two thousand eighteen when you rolled this out? No we didn't because we actually didn't see the doctors leave the way that we hit on -ticipant did in fact, you know while we had very much worried that they would be upset and some of them certainly were upset. We were providing so much value to them that. You know what? What took you. So long I knew as getting a great deal all along. So that worked really well, and we had piloted in Georgia initially in April. Two thousand eighteen and then that had worked. So we we then all allowed in Colorado a few weeks later that work to, and from there we went to Washington state and again, very positive results and after these three days. Okay Great. We know this works does it out in our largest most important market? Let's go to New York and that and terribly horribly wrong. They the doctors in New York. Not only were so pissed off they actually I read. mounted a change dot org. Petition I. Don't know what to to to end this practice or something. They were really mad. They were really really mad and I guess you guys responded you said, are we won't we won't roll this out in New York for a while. Yeah look in New York. We. Facilitate Roughly, one in five new patient doctor relationship in the entire city on dock and so. The economic impact for the providers in. was much greater than for the providers in Georgia Colorado Washington. So yes, to give you one example, there's a dermatologist and so and he paid under the ultimate model ten doctor say paid thirty thousand dollars and under the new pricing model, his cost was going to go up from thirty thousand dollars to roughly three hundred, forty, thousand dollars. Wow. So what was your response to that? I? Mean it seems like a pretty reasonable. Concern. Yeah. So look after the conversation with the Dermatologists I. Actually. Put down the phone and I thought you know what? He's right. And so I pause and we regrouped and. We did a couple. Of things during this time, like the first one is we just went on a listening tour. You know we talked to provide their feedback and we just adjusted our this plan to give providers a much longer grace period to decide whether the wants to addition to the new model or not, and then. So then we read on New York six months later and and when dramatically better. So the strategy works and you see results from the strategy pretty quickly like within a year. Within a year, we had we finally at some incredible momentum was really going better than we had expected in our wildest dreams. Our existing client went down to essentially zero. I mean people still retire and and move jobs by no one really left the service and we were adding more and more providers because the barrier to entry was low and So in two thousand, nineteen we began growing profitably. It sounds like two thousand and nineteen was really the banner year. Two thousand nine hundred was a was a fantastic year and honestly we had so much momentum coming into twenty twenty and feel like, Hey, we worked really hard for three years and profitable and now the sky was the limit until. Tells Sam until March of two thousand twenty. Two Marjo twenty twenty and that's. That's really maybe the third founding DOC right? Well, I want to ask you about March twenty twenty because. Your Business is based on people booking with doctors and going to the doctor I have to imagine your revenues must have plummeted like every other industry like I mean doctors offices are still in most of the country. Slow or are trickle of patients coming in. With the lockdown started happening we saw impersonal bookings declining anywhere between fifty to ninety percent by the end of March I'm not surprised and lot of that buys I was getting was to. Lay off people and make sure that we hunker down to weather the storm but I saw an opportunity to build windmills, right so I thought well, we need to be there for our patients. We should be expanding into telehealth and I need every team member to help me do that and so we. Really went all important and supporting video visits and I'll probably June eighteen began redesigning the tire marketplace support virtual care, and so we actually released. Doctor Video Service and we made this available to. Any. Physician whether they are on soccer. for free. And by the way head, you plan to do this. How long would would I mean I'm imagining if you said in in February district I really want to focus on telehealth Would you have expected that by May would have been ready to go. Absolutely. Not I think what has been really fantastic to see is how? We really finished two years of roadmap in two months. Wow, and it's great because it's just gives us a window on what the next phase of doctor will be and really looking forward to that in my mind were the point were Amazon started from going. Books to also adding CDs. We have just gone from doing only in person to also A. Doing telehealth and I can't wait to see how this unfolds. It sounds like you. Might be reading between the lines but. You. Really, admire and respect your co-founders particularly. Cyrus and the work that he did to to build this company but I wonder if do you think that you will a I dunno, rekindle your friendship i. Is it something that is in the cards because a break is? Is Emotionally, it's hard Mesa really hard. Yeah, look I Do I think we'll work fourteen hours together again maybe not but you know I I've gotten through tougher breakups and reconciled in my past, and so I think we are we're in good shape and honestly know we are meeting were talking from time to time Yeah. We both have things to do and places to be so we're. Not, hanging out all the time. But it's now also five years ago So We are we're merch focused on making our join the baby successful. When you think about your journey and All Its happen to you how much do you think this has to do with? with luck and how much do you think it has to do with with the hard work you put in your your skills. Well I'm going look I I believe that there's really three ingredients to success. In order importance there are lock the talent, then hard work and. The only one. That's comedian. You control his how hard you work right and Now working hard to gives you more shots on goal It helps his day on the top of what you your talent allows and absolutely restarted at the right time the right place. So What what I'm proud of an all that journey has only that yet when we were wrong and when be had to revise and. When we needed the grit to actually make it work. I L we lived up to that and and that's really The all that anyone can ask themselves to. Oliver Karaz co-founder of Zach Braff by the way, remember how they originally wanted to call it physicians dot com or doctors dot. com. COULDN'T AFFORD THE MILLION DOLLAR PRICE TAG to buy the domain name. DOC DOT COM wasn't only available the price they paid for that domain name. Six Bucks. and. Thanks so much for listening to this show this week, you can subscribe wherever you get your podcasts. You could also write to us at H. I. T. at NPR DOT Org. If you want to send a tweet, it's at how I felt this or at Cairo's can also follow me on instagram that's at Guy Dot Roz. Our show was produced this week by Jet Anderson with music composed by Tina. Bluey. Thanks also to Julia Carney Candice Limb Neva grant and Jeff Rodgers I'm guy. Roz even listening to how I built this. This is NPR. Black voters play a crucial role for any Democrat who seeks to win the White House but some big devise amongst that block and some serious influence

Cyrus Masumi Mckinsey New York L. Nick Germany Starbucks Oliver Karaz Partner Office Manager United States Dot Com Doctors Dot Com Co-Founder Amazon Zach Dock Manhattan Middle East Sarah SAM Co Founder Iran