35 Burst results for "Virtual Assistant"

Fantastic French Startups at Vivatech 2021

The Voice Tech Podcast

01:59 min | 4 months ago

Fantastic French Startups at Vivatech 2021

"Here with the team at need. Could you please introduce astounds name questionnaire. And i'm the cro accompanied. Those of cook need c and see Cro meaning chief revenue. Right right excellent. okay Could you start by introducing. Kobe tell us what is cognate. What does it do Who your customers. And what problems do you help them. Solve many questions at the time for it. So katie's he's a real time A obeys virtual assistant That is designed to help Inside sales and customer service reps in conversation real time conversation with clients. What the tool does it is. Listen to the conversation. Detect some key wirtz and prompts on the contextual relevant information that direct can use to have better conversations. We're talking about call. Centers is that right Sales rep in a cool center remotely those days right. So it's not necessarily only call centers it can be a you know salesperson that spending also time on the phone I guess it would be face to face at some point when we all wear glasses with mounted reality in front of screen dashboard. That helps agent. Yeah it's from two thirds prompting information during the conversation based on the detection and this information can be additional information to Help him be more precise or use on the recommended work where being for the messaging it can also questions to to Extend the conversation can be on sas to objections or the way to go round objections. It can be many type of question that of content that can help the during the

Kobe Wirtz Katie
Task-Level vs. Project-Level Thinkers: Finding the Right People for Your Business

Startups For the Rest of Us

02:29 min | 5 months ago

Task-Level vs. Project-Level Thinkers: Finding the Right People for Your Business

"Thing i want to cover is something i've covered briefly danced around it and qna episodes but it's around hiring folks with different mindsets. And most specifically i think of name for this but i think of it. As a task level thinker project level thinkers and owner level fingers and back in the day when i was hiring virtual assistants. Fresh off the four hour workweek. This is what two thousand seven or eight. I realized i could try to replace myself by hiring five dollar an hour virtual assistant in the philippines and they were very much task level. I would record a screen cast and it would take me thirty minutes to upload it to website and then send it to them this before. Loom it all those things. But i could outsource some i guess some rudimentary truly just repeatable tasks almost things you could. You could almost automate with code. But maybe they would take too long to do or things that were just easy to throw into google doc or a screen cast and so for years i operated with task level thinkers and the i was happy as a basically a solo procure with seven or eight. I think actually peaked at nine contractors. Who are helping me. This is different. You know folks who were doing design work folks who are doing administration folks who were doing email support developers and it was like all right. Here's your next task to take care of this. But what i realized is i was then doing all the owner level thinking which was longer term stuff and the project level thinking which was okay. This project need there's project management right. It's like this project needs seven things to happen. So now i get to manage all those people and that was fine when i was small. That was fine before. I wanted to grow multimillion dollar company but there was a turning point for me. Let's say it was around. Twenty ten twenty seven where hired a couple of people who were more practicable thinkers and they themselves i could hand an entire project and they would then other resources for me or they would just do the whole thing themselves because they were essentially full stack employees a developer term. I think most of you know it but as someone who can who can design and who can code and it can do database work and maybe even devops work but if someone who has a multitude of skills and that's when i realized oh this is the achievement unlocked here and this is why when folks do raise a lot of funding. They will hire individual contributors. Who you could say well. They're thinking about their own task. But you'll also you're able to afford Thinkers which i was not able to afford prior to that point because i never had a business that generated income

Philippines Google
Q&A: What Are Some Good Ways to Repurpose Content?

Side Hustle School

02:13 min | 6 months ago

Q&A: What Are Some Good Ways to Repurpose Content?

"My question is are there any rules against using your blog posts in more than one location. It seems like a lot of trouble to write for a blog create social updates and enter the world of multimedia my ideal situation would be just to create the content in general and then repurpose it in different mediums. But what's the best way to do that. It seems there are different formats and best practices for each one. So i'm not sure. How much editing will be required and is this something i should do on my own or get some outsource help with looking forward to your response. Hey lisa thank you so much for the question. So i think i know the first part of your question. Are there any rules against it. Not at all no rules against it in fact you should do it. It's a good thing to find a way to work once and then use that work multiple times. At least as long as you can do it in a way that makes sense at least as long as you haven't promised exclusive content to some particular platform or network but generally speaking yes. You can absolutely do this now. As a disclosure. I don't think i do this very well. I was thinking about this. Like looking at gretchen. Rubin longtime friend and mentor to me. She is incredibly prolific and yet somehow also does a good job of multi purposing content in a natural way. I see a lot of her work in lots of different places and it's similar you can see some things excerpted and you can see okay. She posted this year. Maybe a longer version of it here or something but it all works worked really well. John aikoff another friend. He's also good at this Lots of other people too. I just mentioned those two. Because i am not an expert but i do understand a concept. I in fact i was talking with john recently. He said he's been trying a service called monday. Dot com which is not a sponsor notation. You just mentioned them because he said it's been helping him out with scheduling post to various networks which solves a lot of time solves a lot of coordination with his virtual assistant there other platforms like that as well. Buffer dot com later dot com. Do some similar things Now that doesn't saw the editing issue right for that you need to find the right format for all the platforms you planned to published

John Aikoff Lisa Gretchen Rubin John
Apple's Siri Will Stop Defaulting to a Female Voice in the U.S

the NewsWorthy

00:33 sec | 7 months ago

Apple's Siri Will Stop Defaulting to a Female Voice in the U.S

"Next time. you update your phone. You'll be asked how you want your virtual assistant siri to sound everson. Siri debuted in the us in two thousand eleven. It's defaulted to a female sounding voice but a critical study from the united nations. Found systems with automatic female sounding voices and names may reinforce negative gender stereotypes. Some fear having a female voice implies that women are meant to be obedient and submissive. it's worth noting and other regions of the world series. Default is a male voice. Well no matter where you live. You'll have a choice soon. The next round of software updates is expected sometime this

Everson Siri United Nations United States
Microsoft shuts down Cortana on iOS and Android

TechStuff

01:41 min | 7 months ago

Microsoft shuts down Cortana on iOS and Android

"Officially pulled plug on these standalone. Cortana virtual assistant app for the android and ios platforms. This was not a surprise. Microsoft had announced. It was going to do this way back in the summer of last year which i think was fourteen years ago and honestly the company has been winding down cortana for a while. Now i think the main problem microsoft had was that it was trying to piggyback a virtual assistant on top of platforms that already have native versions of that kind of technology. Google has google assistant and of course apple has the famous siri. It's hard to get smartphone users to install a new thing. The does something their phones already do right out of the box. Microsoft gave up on. Its own windows. Phone platform a few years ago with support for windows. Ten mobile office apps fading away earlier this year. But this doesn't mean cortana is going away completely instead. Microsoft has been incorporating cortana functionality into office products so outlook word excel etc so those outlook users out there have probably already encountered this. I know i have pretty much every day. I see. I got an email from cortana giving me a summary of what my schedule is for that day. This reminds me of how google will frequently introduce a new product that will receives half hearted support from the company. And then we'll get phased out but some elements of whatever that was will eventually find their way into other google services that have a bit more staying power. I'm expecting that that's what we're seeing now with. Cortana and

Cortana Microsoft Google Apple
Now Apple Maps can help you find COVID-19 vaccination sites

Mac OS Ken

00:46 sec | 7 months ago

Now Apple Maps can help you find COVID-19 vaccination sites

"Has pushed a pretty timely behind the scenes. Update for apple maps. Macrumors says apple has updated the app to show nearby kobe. nineteen vaccine providers across the us. According to the report vaccine location listings include operating hours address. Phone number and link to the provider's website where apple maps users can get more information about available vaccines and book an appointment. The peace says you can also ask. Apple's virtual assistant starts with an s. For vaccine information asking rhymes with blurry. Where can i get a kkob. Vaccination should offer pertinent information about nearby locations

Apple Macrumors United States
Prepare To Work Hard and Find Your Niche with Rebecca Smith

Yeah, She's Driven

07:33 min | 7 months ago

Prepare To Work Hard and Find Your Niche with Rebecca Smith

"Let's talk about what who you are how you got online and what your favorite platforms are. So let's start there. yes. I'm originally from england. I came to america. Twenty two to get my commercial pilot's license. Because i thought that was how is gonna travel around the world but it turns out when you get you commercial pilot's license. You don't get to go to bali short trip so hang on a second. This isn't quite what i signed up for. But i did my training in long beach and i grew up watching laguna hills on mtv. And i was like one day lauren. Conrad and i'm gonna drive down h. And i'm going to be in my convertible. We're gonna have lunch together. And so. I always have that vision of wanting to live in southern california. I didn't realize that a pilot's license was going to be the thing that got me here. But when i got here i fell in love and i didn't end up becoming a pilot. I got my whole license but came to america on an old one visa and started to go jobs like this. British jackson turns out a lot of british people. Thinking the same thing in la special. But i did go for an audition to be on a youtube channel and that was probably about ten years ago now nine ten years ago and i got the audition and i found out that my one talent in life is talking and working out at the same time. I can do that all day long. So i started working for a channel on youtube. Grew it to like three million subscribers. We eighteen months. I got paid forty dollars per episode but it was just the excitement of being part of youtube and it was workout videos. And i found something that i knew. This was my thing after about a year and a half. They decided they didn't want to film anymore. I didn't understand why no problem and it took me about a year and a half to get my confidence to fill my own channel and have my own videos now. Been doing that for coming on six seven years. I've got my own fitness that we have a pocus. I just had a best selling book and life is great. But it's really been a lot of grit determination and hard work. But now i'm in a place. Where just loving life and just enjoying everything that's happening so talk to us about the. What is the team. Look like to be able to build videos and editing and all that stuff. What does that look like when you when you start when somebody says okay. I want to assemble cheang because nobody talks about the team. The talking about you should do this. Here's the tactics. let's start there. I love that question. And it's so funny because i think it's always something that i'm working on so i do have a team now but when i'm very first study doing youtube and i still have my camera like a souvenir i had one hundred and fifty dollar sony camera setup on a tripod and i would shoot myself and i had the camera and i didn't realize until about six months later that you could flip the camera so that you can actually see yourself so no joke i would get into the show. I would do my jumping. Jacks put my arms in the air go round replay double check that i was in frame and then go back again. Yes you guys were always learning. So there's a war you if you have a flip camera that you can actually build meals but we didn't have fancy iphones back then. So this hundred and fifty dollars. Sony camera and then as i started to get more things coming on i would have insurance and are actually find people of craigslist. That's where i found most of my employees. Because i have much money at the beginning to help so i started to get people who would do things like my cleaning and my laundry so that i could spend time on that so it was like. Where can i navigate my time. Where is it best spent. And what can i delegate to other people with the money that i have like that sits like what do you have and use that phospholipids. Six years of having this company. I now have a full app team. I have somebody that does my emails. I have a chief business officer. I have a video an editor a personal assistant. Somebody puts all the input in the app. And has that runs my social media and mound. My mom is also working for me. So like i have like nine ten people that a part of my team but at the beginning i did everything i edited did. The blogs did the calendar. Absolutely everything and as things got better. I've been able to bring more people on at a different level. So okay she craigslist. So what did you do run on ad on craigslist. Or he just started surfing people on the job descriptions and setting the messages in. How did you know even how to lead them. You know what i mean like. That's like all right now. we're i. This was hilarious. This more. No kidding this is talk about the flip. The camera thing. I had the flip the camera moment this morning. I'm driving down the street. And i own a virtual system company fifty voice. Okay i own want. And i literally. I'm driving down the street. And i'm talking to the woman who is running dot company. 'cause i don't run that company at all. I have one meeting a week. And i don't run the company and i said wait a minute as a as a running strategy for that committed. Why is my company. The other company hardcore business. Why are we looking for social media. People to post are to put my social media. Team is like all of a sudden decide to be trainers and they're all gone right and there's all happened like the last six weeks and so i find myself postings or outdated like eight figure company and i'm back to posting right and i go. Why am i looking for a virtual assistant. Why don't you go find me. Virtual system works. That would be great for this job and so you know sometimes the common sense is in common and you know one of the things i think you probably develop skills on is like Like okay we find them on craigslist or wherever. And how do you get over the hump of not knowing how to lead them or what to ask them to do so for me. I've done everything in my business. So i knew how to set up even the web stuff. I knew how to write a blog. I learned all the skills myself then. I put an ad out honestly. It was for like an intern. Like hey social media person needs how with you know inputting blogs or whatever was the i was doing. I basically wrote my own job description of what i needed. Help with like you need any experience because at the time the people that i was hiring work. Twenty twenty one twenty two. Because i couldn't afford to pay them. You know somebody who was thirty five and had ten years of experience in like managing a team. So i like she learned all the skills myself i would put an ad out and then i would meet them nor at my house but like a nice cafe because it looked better right. So i do these interviews and i have interviewed. I've really got it down. At the beginning. I was interviewing like ten fifteen people a day for two days straight instead of just doing a quick zun things like oh. It's right in front of us. Why don't you just young paul with them because you know in the first i believe ten seconds if this is going to be the right person for you like with. It's just a feeling and for me. It didn't matter about how much experience they had. It was if i liked you and if we connected and if we gelled so like great i like you. You're a cool person. I'm gonna have you come in and then we're going to do an internship so for a couple of weeks just to see if you've got it and you know we're right fit. I'm gonna teach you these skills that i know. Then y'all gonna do it tell. Show tried to tell them what to do. Show them how to do it with them. Let go off and do it themselves and so we just things that i knew to how to teach them and you know this was thanks to a made and things always perfect. But it's better to have people doing eighty percents of you rather than to do absolutely everything because you never be out of scale and you won't be able to

Youtube British Jackson Cheang Laguna Hills America Conrad Long Beach MTV Bali Lauren Southern California England LA Sony Paul
Setting Spotify as a Default Music App in iOS 14.5 Isn't a Feature After All

Daily Tech News Show

00:30 sec | 8 months ago

Setting Spotify as a Default Music App in iOS 14.5 Isn't a Feature After All

"Apple. Clarified that ios. Fourteen point five does not let users set a default music service but that as a seri- intelligence based feature the virtual assistant will ask and learn over time. What music services. You prefer apple points out that siri may ask again over time. What music service to us. Even if you've already told it and that there's no setting to set a default like there is for browser an email

Apple
Apple clarifies you can’t actually set a ‘default’ music service in iOS 14.5

Daily Tech Headlines

00:21 sec | 8 months ago

Apple clarifies you can’t actually set a ‘default’ music service in iOS 14.5

"Apple clarified that iowa's fourteen dot five dozen allow users to set a default music service but that as a seri- intelligence based feature the virtual assistant will ask and learn over time what music services users prefer apple points out that siri may ask again over time what music services to us and that there is no iowa setting to set a default music service like there is for the browser or

Apple Iowa
How to Grow a 6-Figure Business in 6 Months

Entrepreneur on FIRE

03:47 min | 8 months ago

How to Grow a 6-Figure Business in 6 Months

"Christine. Say what's up to fire nation and share something that you believe about becoming successful that most people disagree with fire nation. I am so excited to be back with j. l. d. and each one of you and i believe that the hardest part of growing sicker business. You love is allowing it to be easy. Doesn't have to be hard but we were taught that it does right. We're taught to be really good employees and so what our brains to try to keep us safe when we start dreaming about getting not first traction in our businesses. That's what makes it hard not the fact that you're not capable. I mean. sometimes. I ask myself like what is the path of least resistance here. Why am i making this difficult for myself. Like what feels light. Not heavy. And i'll tell you fire nation. I am keeping all the things they feel light and feel easier in my world right now and i'm releasing the things that feel heavy feel hard because it doesn't have be difficult and we're talking about a pretty cool topic how to grow a six figure business six months working ten hours a week and i just want to talk about the realistic -ness of making six figures working ten hours a week. Break that down for us christine. Yes this is all about simplifying like you said what feels light right. You only need two things in order to have the foundation of a six figure business like you need a clear niche and you need an aligned. High ticket offer providing some kind of service whether as a coach as a consultant as a service provider freelancer marketer. Virtual assistant opium social media manager. One of those things. That's all that you need in order to be able to start going out and offering it you need to things. Fire nation a clear niche and that clear niche aligned with a high ticket offer of some former service. That christine was talking about right there. And what's really powerful that for me. Is i see a lot of people today. Saying john like man. I want to launch podcasts. Like interview entrepreneurs of that and listen entrepreneurs on fire fails if i launch it in twenty twenty with my same skills that i had in two thousand twelve i. I won in two thousand twelve because it was a niche. It was void. I fill ditz. And that's why that one got traction. So what is a specific niche. The can be clear and defined for you. Fire nation that. How can you weave in an aligned like that word aligned. High ticket offer of a service that makes sense because right now man. I'm c. n. Christina kinda wants you to chime in on this because i'm seeing a lot of people doing things the wrong way which is like they're working so hard for these like really low ticket offers and just you know having to get like a hundred thousand sometimes even more than that of the sales of these low ticket offers for it even to add up to any kind of meaningful money and like every sale is tough like it a lot times. I found that a low ticket sale because sometimes even be harder than hydrogen sale. And we gotta get into that kind of specifics too. But what do you think about this. I completely agree. I have like a what not to do right. And it is literally what you just said. Don't write a book or start a podcast. I don't download every freebie and try to piece together. A business plan from them. Don't create a bunch of low priced products and start offering them all and also like. Don't tell yourself you don't have enough time because it's almost never time problem. It's a clarity problem. Like if you knew what to do you would just go do it already. Which is why if you know what to do. You can do it in ten hours a

Christine Christina Kinda John
Interview With Conversation Design Institute co-founder And CEO Hans van Dam

The Voicebot Podcast

05:53 min | 9 months ago

Interview With Conversation Design Institute co-founder And CEO Hans van Dam

"Odds van damme. Welcome to the voice by podcast. Thank you so much for having me. Okay so you are. The head of the conversation design institute. Why don't you tell the listeners. A little bit more about what that is just to get them started and then we'll talk a little bit more about how that all came to be. Yeah so conversation design institute. What we do is really recognize develop and promote the role of the conversation designer. So we sort of envisioned at every enterprise in the world is going to have a department. That's going to work on a assistance whether it's chat bots voice assistance and are all going to have people designing these conversations. Deploying them and managing them So we really recognize that as a serious profession and together with the industry. Really try to figure out you know who's going to be working at department. What's the skill set that they need. And then we develop content for that so we have courses. We have a certification program And that's really how we try to position ourselves in the market as the leading training and certification institute for designing versions. Okay yeah that's great okay so for the listeners. Now they have that context. But you didn't just arrive at the conversation designed institute is like the first thing you've ever done so tell me a little bit about how you how the conversation zayn is came to be but like your career and how you move forward. You were just mentioning to me. You thought when you were younger pre university that you thought you might be a writer That's straight into economics. And and i think writing came back a little bit. Yeah that's that's that's definitely true. So for when i was in university i i went to university of amsterdam thinking that was going to be really studying economics and then i got more interested in philosophy literature and just started reading a lot and i was writing fiction short stories and i. I really thought. I want you know was going to become a writer a novelist and wrote a manuscript. Send out too much publisher Publishers stay did not agree with that vision So when it was time to actually get a job. I got interested in copywriting. So it's like what's something related writing. What does that mean so ended up as a copywriter at a startup. incubator through. Ace venture ops part of mit stanford v latte so. So i was helping out these different startups helping them with the proposition and writing copy for them but allow me to then learn about technologies. Well so got more interested in in the tech space Join a little startup. There was doing some video streaming completely failed so when that story ended it was time to get different. Jobs ended up in customer service really as a quick job doing social media for kayla dutch airliner. So fire go into airline and customer service. Exactly so that's it doesn't get better than that and the company though is involved there with see x. company which was a chat bot company Acquired by siham a couple of months ago so i joined. cx company and Day were doing still virtual assistants whereas like you and a so. You'd ask a question they probably would not answer The old school things on a website and all of a sudden like everybody wanna chat bots and got interested in that and became more conversational. Cx company at the time didn't really know what that meant for the content. Their clients had no idea what that meant. And for me is like i always wanted to write dialogues and know from fiction writing understood. The technology understood the service space for me. It became very logical to actually focus on that problem. So i started doing this freelance at a bunch of clients and then i met my co founder and they had a an agency and behavior design so they were a psychologist thinking really about how people interact with products designed design for certain behavior and made a ton of sense. Because they were already doing stuff with conversational interfaces as well and we really. We realized that if you have a conversation between an artificial brain on a human brain you know you should make psychology and technology equally important in all right and so we. We started playing around with that and we had an agency was called robo copy at the time so so we just got a bunch of clients got more experience about designing conversations Started a little academy which is really focused on chat bots and Got in touch with google. Wally brill that that reached out to us and he really took us under his wings. And explain there's a lot of the fundamentals of voice design and connected with other designers So that got us more experienced gutters to work with you know the best designers in the world and and learn from there and as we went on that journey we really saw that the education was a big part of it So we created the academy and now mission or honest. Really that you see that enterprises are looking for conversation. Designers does lots of people that are actually designing conversations. But there is no alignment job title skill sets. It's very fragmented service. Enterprises can't find designers designers can't promote themselves very well tech companies on the other hand. Don't really know who's going to be using the products and how to design freedom universities at university at the same time note that i have to train people for jobs in the future Don't really know what jobs are so. We really tried to seek alignment now in an industry of conversation design. Therefore for conversation design institute was a name more suitable for that as well. So that's really how. I went from failed novelist conversation driver

Conversation Design Institute Zayn University Of Amsterdam Ace Venture Van Damme Siham Kayla Wally Brill Acquired Jobs Google
Grow Your Business With These Part Time Hires

The $100 MBA Show

04:39 min | 9 months ago

Grow Your Business With These Part Time Hires

"I hire an executive assistant. A virtual assistant somebody that can do your ten dollar tasks. What are ten dollar task swell. These are these little nitty-gritty tests that you are doing right now. That are wasting your time. That are not really worth much. They'll actually bring in money into the company. You should be focusing on ten thousand dollar tasks as the founder as the person that's behind the product. You're the expert. You need to use your genius to bring in the big bucks. You shouldn't be using your time doing admin work we're talking email scheduling taking notes updating blog posts. All you'll finicky things that anybody could be trained to do. If you don't have an executive assistant already you could definitely get one and you could start time twenty hours a week for this job position. I recommended shakeout all my jobs up. H this is a job. Board based out of the philippines can get some really good talent for part time higher for this position. Three hundred dollars a month is the ranger looking at peanuts. Compared to the amount of time you're going to save they're going to save you twenty hours a week. Imagine what you can do with twenty hours extra week to bring in more clients more customers build better products. Do more live webinars make more sales. This is what you should be focusing on. Not adleman work. Okay so i hire executive assistant. This is going to relieve you of all the little nitty gritty stuff and focus on the stuff that really brings in the money. Higher number. Two a part-time content writer are fulltime content writer. Connor on our team was part time in the beginning and he was able to fill in some gaps and the reason why i recommend a content writers. Because they're able to write you. Blog posts are able to write you a scripts for your video. They're able to create your social media. Snippets what all these things have in common. They're all marketing activities that are going to bringing customers. That are make you money. And all they focus on is writing great copy to sell your products or services. You get the focus on creating a better product in great copy. Great writing like a blog post. That's evergreen is going to bring you traffic. Seo is an investment right. It's something that you're gonna reap the benefits for years to come okay. Their work will equal dollars. Okay now content writer is a little bit expensive because they are a high skilled job but you can get some really good writers and some of them were via a word count or per blockposts or per hour. You're looking around Fifteen all the way to thirty forty dollars an hour to just get started and you can start with ten hours a week and move up fifteen twenty as you see fit a gray site to Find somebody who works remotely to help you With this position is we work remotely dot com is a good job site for this type of work is usually a tech site or tech jobs but they also have content jobs. Upwork is also a good place to look for somebody in this area next a customer service agent now. Any customer service asian. You know you may not have that many customers with that. Many customer service requests a great customer service. It goes a long way. It helps you. Keep your customers and get return customers. But i also want you to find if you're gonna make one higher that's part time find somebody who is really going to focus on dealing with delinquent turn delinquent payments a lot entrepreneurs leave a lot of money on the table where they will follow up with customers. That have failed credit card. The don't renew their credit card information. They forgot to update their Their credit card information in their account. When it's time for renewal for baby their membership or their annual access to your community just simply they just need a personal touch to get them to update their information many. We'll just ignore this. And they're leaving thousands. Maybe even hundreds of thousands of dollars on the table off delinquent turn and if you have somebody dedicated that just goes to your stripe account or goes to your back in and says okay here. All the filth payments these are all the customers that are attached to an email each one and reach out to them as an update their credit card information so they can continue to get all the benefits of your products and services an individual email from an unreal. Person makes a whole lot of difference and this is low hanging fruit. Easy part time higher Again all my jobs up h is a good place to find that person. There's also a service. That can do this but i know they have minimums in terms of how many customers or how many failed payments but check them out. There called greedy at greedy solutions dot l.

Adleman Philippines Connor SEO
Voice AI in the Contact Centre With Dan Miller, Opus Research

VUX World

03:34 min | 10 months ago

Voice AI in the Contact Centre With Dan Miller, Opus Research

"Thank you done done for joining us on. Its have a legend of the speech. Technology industry joined us. How long have you been doing well. Too long. founded back in eighty five and part of it was looking at what was going on in automated context centers at that point which oddly enough and this might appreciate that the the stove that we studied was when sort of a phone circuit and computer came together and one of the one of the quick and dirty things people did was sort of modify. How directory assistance operators could you can shorten the amount of time that a directory assistance operator could give the name and address by sort of capturing the query with essentially a robot and they use the technology they had back then to write scripts and save the phone companies billions of dollars. So you know this stuff that's been proving its worth in context centers for decades. So would you would you. Would you say that. Recently things have accelerated. I'm reading the law about and things like our conversation and useful for. I'm a wall is the difference. Is there any difference between what's happening. Now this is something. And then everything then so speed. Trek has has improved in fits and starts in those thirty years. And i don't want to talk about thirty years ago. It goes really wasn't using speech wreck so much is just sort of capturing voice forwarding. Along somebody to listen to. So let's say that in the past three years or so. There's just an amazing acceleration in the accuracy of speech recognition. You think even ten years ago we were getting pretty good record. We got has contaminated speech. So you didn't need to say digit or say a word and stop starting around two thousand eight where the advancements have been and where higher powered computers and larger databases of things that can be understood of come along is is really in the past. Eighteen months time class has two or three years. It's just been a horse race. Says has you've been able to save pretty much natural language processing. It's called that has supported people speaking in their own words and recognizing intent from those words and and then matching it with the objectives. Were that intent takes people. So we've we've seen incredible acceleration and just what you can do with an automated voice assistant both points intelligent in coins. But we're talking about contact center so you know it's in the context centers that we're seeing efficiencies. We're seeing what used to be. Relatively extensive technologies thanks to new consumption models like blanket service become portable for companies of all sizes to to essentially have a virtual assistant. Answer the phone in sort of understand until he wants to do and propel them along the way

How to Stop Being So Busy

The $100 MBA Show

03:52 min | 11 months ago

How to Stop Being So Busy

"The first thing we understand is that time is like any other thing in the world whether it's health whether it's money whether it's relationships if you want to manage it you have to measure it like peter. Drucker says what gets measured gets managed. So if you don't measure your time it's impossible for you to know how to reduce your business all right how to make sure you have more time for yourself in other words how to manage your time. So what are we going to do. We're going to first make sure we're measuring time. One of the things a lot of people do in the beginning of the entrepreneurial journey is that they just work and they don't manage what they work. They don't manage what they're doing or when they're doing it so the first step is that we are now going to do anything. Anything in our workweek without putting it in the calendar so every task. You do whether you write a blockbuster with you're answering emails whether you are In meetings whether you're doing a webinar whether you're working on your website whether you're working on your product make sure you put it in the calendar if you're doing it put in the calendar. Why because we have to see a visual of what we're working on how much we're working on it when we're working all that stuff. So what happens is that you're gonna follow your calendar and you're just gonna do. You're going to implement what it says there and you need to make sure you have no gap so if you work from nine to five. This should be no gaps between nine to five in your calendar. Even you're taking a break. Put it in the counter even ever taken lunch put in the calendar. Because what happens. Is that if you have a gap. That's where time gets wasted. That's where you stress things out. This is when you start doing other things. Also it'd be doing the are causing you to be busy if it's important if you have to. It's part of the business. Put an account because then you can evaluate. You could say okay. Is everything here imporant. Can i eliminate any of these things that are on my counter. That's the first step elimination yet. That's not important. I can eliminate. I don't have to do Checking email every hour on the hour. I can do once a day. Okay you want to eliminate or reduce okay. The second thing is can i outsource. Is there anything on my calendar. That i can get somebody else on my team to do. I can train think about it. How did you learn to do it right. You can teach somebody else and get them to do it. If you don't have somebody on our team who can you hire. Get a virtual assistant get an assistant. That's local. hire somebody to do the task because again. Your time is more valuable than money. You're the leader of the company. You're going to bring the big the ten thousand one hundred thousand dollar deals. Okay stop spending your time on things that will generate a value of five dollars higher out for that but no this is possible if you don't see what you're doing you don't see on the calendar what you're doing every single day of the week so your first exercise doing that making sure you put us up in the calendar it may take a week or two to fill out that calendar and actually work with your schedule so as you do something you put it in a counter okay. This is what i do at this time. Okay then we again like. We said we're going to try to eliminate and see if we can reduce anything. Maybe don't spend so much time on something and then we outsource what you wanna do. Is you want to color code the things you eliminated. Okay color code the things that you outsourced and now let's say for example. You made elimination red. And you made things you outsourced a blue now you know. Hey i got some gaps here okay. I got some things were. I can Do other things now. The problem is that most people they just say all. Just do more work in that time. No you're trying to free yourself up so you're not so busy you're probably too busy right now. So you're gonna fill the calendar with the things you just removed with the outsourcers or you. You know removed altogether eliminated it with other things for your life for your sanity

Drucker Peter
Apple reportedly steps up effort to build Google search alternative

Mac OS Ken

07:15 min | 11 months ago

Apple reportedly steps up effort to build Google search alternative

"Financial times ran a piece saying that apple is working on an alternative to Google search an interesting story. It's an interesting idea. According to the paper apple is stepping up efforts to develop its own search technology as us anti-trust authorities threatened multibillion dollar payments multibillion dollar payments. Google makes secure prime placement of its engine on the iphone already. There's so much about this story that's fascinating to me. It looks like first of all apple. Search engine is already running. Although it's not really a search engine exactly. The financial times says when people type in request for info from the home screen in iowa. Fourteen apple has started showing its own search results looking directly to websites rather than going through a third party in iowa. Fourteen today view. The report says the operating system shows apple generated list of search suggestions rather than the google results these results include auto compete style. Excuse me auto. Complete style. suggestions generated by apple showing that it is learning from its one billion users common queries. Okay see i kinda just want to read the whole story to you and then go back. Point-by-point it's the financial times. Why don't we start there. It's the financial times so of course. They're concentrating on the money. Part of it as if apple just started doing this yesterday. They keep saying that the doj is suing. Google for anticompetitive behavior at the center of that suit or near. The center of that suit is the fact that google pay somewhere between nine billion then twelve billion dollars a year to be the default search engine in safari. Everybody says for iphone. But it's for safari right. The doj in the past few weeks at right were suing. And i know we've known that that was coming for a while. But it's not like falcons can suddenly turn on a search engine from nothing. of course they haven't turned it on nothing Two and a half years ago. The got john john andrea. I'm sure i'm pronouncing that wrong He was the head of google search supposedly. They said it was to Increase their artificial intelligence capabilities and siri virtual assistant but he also brought eight years of experience. Running the world's most popular search engine the financial times. Points out. I mean sorry. It doesn't mean that apple is in creating an alternative to google i. I'm going to go ahead and keep reading. And then we'll i should have read the whole thing right. Experts financial times talked to Some of whom used to work for google. Say it wouldn't cost that much for apple to do this. And that apple has hired the talent to do it. That apple could do it because you can't just go in license somebody else's search technology if you're going to be an alternative google. I did not know until. I was reading the financial times story here and this could explain. Why dot go. I love duck duck. Go doug goes. Was privacy focused search engine and you can go there instead of google and you can type in your queries. And they're not being tracked and that's great They rely on being. It turns out their licensing beings technology. Now still your information as dang between you and duck duck go. It's not going anywhere. It's anonymous all that stuff. It explains why duct that goes results. Aren't necessarily as good as you might want. Duck tuck duck goes results to be apple. Can't just skin being. They can't just skin duck. Oh right they have to come up with something better if they're going to compete with google but not everybody thinks they're going to compete with google. Dan wong associate professor of business at columbia business. School said it would be extremely difficult for apple to ever catch up. Go-goes advantage comes from scale. He said and the endless user feedback helps to tune results and identify areas of improvement. Google gets hundreds of millions of queries every minute from users all over the world. That's an enormous advantage when it comes to data surprising. No one apple declined to comment for the financial times all right. There's so much about this. That's interesting and also i think kinda wrong in what. The financial times is arguing first of all. They're saying that apple is doing this because they're worried about losing the twelve billion dollars nine to twelve billion dollars that up. A apple gets every year from google for being the default search engine. I use siri as often as i can. I know people who don't use siri at all. Google still spending nine billion dollars even if he does get better. Google spending nine billion dollars for apple would not be a waste of money because there are lots of people who are always going to google it. They're not going to ask siri for whatever reason. I know that. When i'm out of the store i don't ask siri because i don't like to talk in public. I don't like to you know. Spread my business around. If i'm worried about a search engine tracking me. I'm certainly going to worry about you. Know saying out loud the grocery store or well. That's the only place. I go now saying out loud to the grocery store what i'm searching for. Nobody else needs to know that. At that point i will start typing stuff in at that point. Is it google that i'm going to. I have set my default search engine to duck duck go and that is another thing that this whole of this seems to sort of ignore. I mean the fact that we do have choices at this point. And i would imagine that somebody at least at apple will go ahead and argue. That what google is playing for is placement because people are lazy or people like google or don't realize they change it even though apple has made it clear that yes you can. Google earth could still pay nine billion dollars a year and not lose their money even if apple gets better at what. It's doing now as far as apple trying to build a search engine. That's going to replace google. I don't think so. I don't think apple is trying to replace a bill. The search engine that everybody is going to go to. Because i don't think apple wants that kind of headache. I think all of this stuff about siri better and about apple's being better. I think all of that is true. I think what apple would like is instead of going to any search engine you pick up your you ask a question you get your answer not kicking over to the. Here's what i found on the web. Not thinking oh. I need to go to google or i need to go to ulta vista wherever it is. I need to go to look up stuff. I need to ask jeeves by. Golly i think that's the part of this whole thing. That actually excites me. The most the idea that my virtual assistant could become more of an assistant unless a virtual thing that it could become a a source that i turned to to ask questions and get answers

Apple Google The Financial Times DOJ John John Andrea Iowa Dan Wong Falcons Doug United States Columbia Siri Headache
"virtual assistant" Discussed on  Slick Talk: The Hospitality Podcast

Slick Talk: The Hospitality Podcast

02:25 min | 1 year ago

"virtual assistant" Discussed on Slick Talk: The Hospitality Podcast

"Kind of like that new put your toe in the water type type deal. So Daniel, I just want to say thank you again for being on the show and for you know, being of a part of the Slick Talk network. It's just kind of being a genuine dude and entrepreneur. I love it. Do you have any conclusion or final thoughts for the episode and for the slip type of stores out there? Obviously, we want everyone to text for the book and get you, you know, obviously that free download I think it's really insightful piece, but I want to know any final thoughts. Yeah. I'm excited about helping entrepreneurs. It's what drives the business like, we we are here to serve. So one of the things I would encourage people to do is if you've ever considered a virtual assistant, you can just jump on our website my out desk, we have a dog Tire section their blogs videos webinars podcast, we have a podcast that focuses on our clients and how they won with virtual assistants. The book is an awesome resource. But if you're even wildly wondering if a virtual assistant can help my suggestion is to jump on our website grab a consultation. It costs you absolutely nothing and you will walk away with a plan for launching it in your business whether you decide to hire us or not, you'll walk away with everything that you need in order to do so and yeah, we just be happy to serve and love to you know, help your audience out. Awesome. Well, Daniel, honestly, like I said, it's been a pleasure. I'm really excited. All you slick talk listeners out there just be aware in the show notes. I'm getting everything so you don't need to go, you know searching for my desk or anything. I'm going to link every single thing into the show notes. So you have it right at the fingertips if you listen on Apple podcast Spotify or Google podcast app You can obviously link it by the goes to sleep talk the podcast, everything will be there, too. So someone who's a great spot and a good resource. So, thank you Daniel for being on the show super excited to see what you guys are going to do, and I look forward to probably working with you because let's be honest. I made I need you need it. I need it. All right. Good deal. What will it was a pleasure. Thanks for having me today. My pleasure. Thank God. Thank you so much for listening. We love your support and want to provide the best we can to all our listeners. So, please find Us online social media and on Spotify Apple podcast and Google podcast..

Daniel virtual assistant Google Spotify Apple
"virtual assistant" Discussed on  Slick Talk: The Hospitality Podcast

Slick Talk: The Hospitality Podcast

04:18 min | 1 year ago

"virtual assistant" Discussed on Slick Talk: The Hospitality Podcast

"Thursday, you know, the think that we need in order to scale. But actually what does it really take in like what do you actually need and then finding that in between spot and I kind of want to use that to segue into a Jeep from you know, for real estate and you're still doing it, you know kind of like a side and entrepreneurs always have multiple streams of income so we know that to a full virtual reality or not virtual reality. Yep. Assistant yeah firm. So let's let's dive into the property management side cuz you and I've talked about this a little bit off Off Script. I've seen em, um marketing a property managing the services such as reservations and Catering the experience and providing value. So like really listening to the customer Amazon does a really good job of this is why they become one of the biggest the biggest company in the world is because they really focused on the customer kind of you said they become the mad scientist that creates a Frankenstein of pieces and puzzles and all that stuff. So often does this work like how does a virtual assistant work for a business such as a vacation rental company we can use mine. For example, you can use any other ones that you want for example, but I think that's really I think the lawyers want to know. What is how like virtual assistant exactly? How like what? Yeah, actually yeah. Yeah, I gotcha. Okay, we've got this great client. His name's Tyler and I started working with him, maybe two and a half years ago and he's a vacation rental guy and you know, he had three Partners when we first started working together and they were very segmented meeting. He was in charge of Acquisitions one partner was guest services and then another partner was just kind of Renovations and getting the getting the properties like ready right to rent out and it was a really interesting life, you know bifurcation of the roles like all these different kind of jobs are exists when you own rentals or or our property manager and what happened was they wanted to 5 or get rid of guest services all of the booking stuff all the questions the calls. Hey, I can't find the lock box and you're like, no. It's pretty you know, we emailed you that, you know, like all the questions right? He wanted a dog..

scientist virtual assistant partner Tyler Amazon property manager
"virtual assistant" Discussed on  Slick Talk: The Hospitality Podcast

Slick Talk: The Hospitality Podcast

05:30 min | 1 year ago

"virtual assistant" Discussed on Slick Talk: The Hospitality Podcast

"Doing customer support and service. Right? So in the we do it stage, it's a lot of documentation. It's a lot of training. It's a log Teaching and that's what entrepreneurs get stuck at that's where the hard work is. But at some point you cross that million dollar Mark you go from we do it to a they do it and then they don't do it stage. Your team is primarily doing the production for you. It's like finding that it's like that stage of Hustler to CEO. Yeah, because I think that's how I see it. I'm just like, you know cuz been on the hustle and bustle for a couple of years and it's just like wage. All right, I can't imagine somebody else doing this like in a sense of I have no idea how the hell the communicate what's in my head and put it on paper or in video or whatever and get them to understand it. Yeah. Yeah. So I think that's like the biggest hard part and so with with you and I I love your journey and like I said, I kind of read majority of your book. I haven't gotten all the way through it. But I love what I ran. I just think you're revealing a lot of stuff to those people that I think are going from that hustle and bustle to I need to become CEO. I need to become a like I need to they need help transitioning from the idea that we do it. They do it if the process, you know for the select audience. I want to dive into your real estate Journey a little bit. I think you're a background. To real estate will really help understand. We have a good mix of I also slick talkers out. There we have in the US 75% is my listenership in the US and then out of that song 5% in the US majority in California, and we're seeing a lot of these people are in restaurants hotels and short-term rentals, which you've had experience with and we've talked about so how long um when you were in your real estate business flipping selling doing whatever. Um, how did you leverage virtual assistants or virtual, you know helpers and cents with that and creamer do for a business? Yeah, my first step as a real estate guy was to get rid of all the paperwork I last night. I actually made an offer on a property and it's funny because there's like thirty seven pages just to write an offer, you know, and as a real estate broker, it's a little insane and and I was like cuz it's not my normal day-to-day business anymore, but I'm still licensed broker still a khong. Like they're still developer and so every once awhile, I see something on the market and I'm like, oh, I gotta go get it, you know and last night reminded me how much I hated doing the paperwork. Like I'm talking about page after page of just documents and and you know, you gotta fill in this and then you gotta look up this number and so my first Outsourcing kind of Soiree into the virtual assistant world was just 100% off leaving myself of all data all documents my CRM anything that was administrative in nature. I gave it away. And the reality is, you know, a gorilla state Hospitality short-term rentals restaurants..

US CEO developer virtual assistant California
We Bought Four Amazon Echo Dots! - burst 3

Family Tech Update

02:26 min | 1 year ago

We Bought Four Amazon Echo Dots! - burst 3

"Us are home-schooling than ever before, and we have four kids all of them doing schoolwork nearly every day. So we need help sometimes and they need help youtube can be great to present some complicated concepts in helpful ways, seventh grade math, for instance but my kids looking at screens all day long and using a Google search for spelling or calculator solutions isn't our ideal proposition or? So, Alexa the virtual assistant on the Amazon Echo will answer your spelling language Arts Science and math questions with no risky search results and with no screen us at all, it's more important for my kids to know how to get information. Then it is for them to know the Info when they pass whatever grade they're currently in. Alexa. Another virtual assistance are the new waves of information access and they aren't going away. They're just getting smarter and faster. Also, less screen time my kids like all kids love to sit around and look at a phone or tablet. We're constantly getting onto them about their obsessive behavior. We try to set better examples, but we don't always succeed but giving them alternatives is really helpful. The ECHO DOT is a smart speaker without a screen. So at night when kids want to listen to a podcast or music for bedtime, they can ask Alexa play it for them instead of having their screens in their faces right up when they fall asleep studies have shown that that is not good for their sleep and can actually be very detrimental to their development. With purnell controls on the subscription service we use, and on Alexa itself, we can ensure that our kids aren't looking at their screens and are only listening to music and podcasts we've approved of. Safety Insecurity upgrades. All of this is great but digital safety and data security are always an issue especially with artificial intelligence that's designed to learn about you in order to be more useful to you. There's an obvious tradeoff here giving this information in exchange for convenience I believe most of us consider that an acceptable exchange considering Alexa and Google home have been some of the fastest tech products to be integrated into people's homes and lives. The truth is that we've been making this exchange for quite a long time without really thinking about it everything you post on facebook twitter instagram every search you do on Google every purchase or browsing session on Amazon, or any other shopping website for that matter has been used to build a database of advertising information about you.

Alexa Google Amazon Virtual Assistant Facebook Purnell
How To Win Big In The Delegating Game

Accelerate Your Business Growth

04:16 min | 1 year ago

How To Win Big In The Delegating Game

"Over the years this accelerate your business growth podcast has gained recognition as a great resource for. Small Business Owners, business leaders, sales, professionals We have been included on lists of the best podcast listen to it for a variety of business reasons. And that's because of the guests. These are folks who have expertise in particular areas of business and they join me for a conversation where they share that expertise with all of you. That way you can get the information you're looking for. You can implement new strategies you can connect with these experts and implement processes and ideas that can help you. Be. More. Successful. Today's no different. My guest today is Laura Look? Laura has been in the virtual assistant space for twenty three years helping business professionals, attorneys, and small business owners go from overwhelmed too structured and productive. Laura worked as a VA after leaving corporate America Nineteen Ninety seven and opened her agency elite virtual assistance in two thousand fifteen in an effort to offer the same schedule and work flexibility to other professional women. So they can live a life that's rewarding and fulfilling. Thanks so much for joining me today, Laura. Thank you for having me Diane I'm excited to be here. I am thrilled to have you here I will. just say a couple of things before we get into the meat of this first of all, I love structure and. This is why this is a topic that I. I really enjoy and for the benefit of the listeners you know in the interest of full disclosure I know for a couple of years we worked together on a project. So I can you know vouch for her later on when she tells everybody how to get a hold of her I can tell you she's she really knows her stuff. So, not not You know make you feel like now you really do and that's Exactly right. Oppressors. On Oh my Gosh So so we're talking about delegating today and I it's always interesting to me about small business owners like even myself that that. There's this thing we know we should allocate, but we don't know how to delegate and sometimes we feel like it creates vulnerability in us but so I'm curious about. Like what is the biggest? Delegating mistake you've seen people make over the years. I think the biggest mistake is coming into the relationship and not having a realistic expectation. So you know it a lot of people just expect to get started with a va and everything's just GonNa fall into place, and the reality is that you have to give it time to work. It's really no different than bringing somebody into your office that you know if you're not on boarding them properly and you're not training them to work with you properly. So I don't necessarily mean training them on a you know specific tasks that they come in already knowing but I just need training on how you're going to work together. What you're structures could it be a what processes the two of you or maybe it's team and your va are the nope you know how they're going to work together you know I've just seen people like I've tried it before and it didn't work and when I get those convert. We start in a conversation like that I always make them break down and tell me well, what is it that didn't work and it always comes out that will I tried it for a month and it just didn't work so. Now, it's it's going into it understanding that you know I need to treat this like a real position not like, Hey, I've got somebody that's not even in my state and I'm just GonNa throw stuff at them here and there. So that's probably the biggest mistake I've seen and heard over the years.

Laura Look Virtual Assistant America Diane
How To Scale Your Offer With Ravi Abuvala

Marketing School

04:38 min | 1 year ago

How To Scale Your Offer With Ravi Abuvala

"Everyone today we've got another special episode of Marketing School. At this time, it is with Ravi. Bhalla I think I got that right scaling with systems he's chief scaling officer. We're GonNa let him explain what that means in a second, but she's comes affirm that helps other companies scaled to multiple seven fighters using virtual assistant automation systems and I love nursing out on this type of stuff you know whether it's marketing whether it is you WanNa talk about mergers and acquisitions there always are systems that you have to follow and really great. To Have Ravi on the show. How's it going man? I'm Doin' excellent Eric. Thank you so much for having me on longtime listener actually just in the last guests that you had on us to swift. So that's actually how i. kind of had stumbled across through guys in the first place and everyone that's listening. You got so lending ears, I. Hope I gave you got some value today for sure it's going to be dig out as. Many nuggets as I can for everyone. So let's talk about it. I mean scaling what systems, what is your definition of it and maybe some practical kind of case studies examples yeah it'd be happy. So we essentially take businesses usually higher ticket service space businesses, and usually in the business sector. So online advertising, we've done real estate investing real estate residential search engine optimization. We've gone across the board, but essentially, what we do is we help. Them scale by setting in systems automations and the coolest part about it as we have a training center in the Philippines and we place fully trained virtual assistance inside of our clients companies at about three dollars an hour. So we essentially teaching them what they need to do or grow and scale sales, funnels automations add we can nerd out on that, and then we actually give them a virtual assistant that's going to do that work for them. Got So maybe I mean stories are always a good way to explain kind of what you do. So is a case that you can speak to his for example, I work with this type of company and we did this specifically and these are the results that they saw. A glove too. So there's a few different ones but I just was on a podcast little earlier on a day and gentleman was creating podcast essentially PR company where he gets other people on podcasts and explaining to him about a client of mine. Adam he is an incredible company mogul insider and he came to us he didn't really have know what he was doing. He said how what kind of run up your company but I don't know what I'm GonNa do and I look I've been on these PODCASTS, their incredible I've been monetize. An quite a bit just from the value on giving people reaching out to us as are the biggest issues in the marketplace is in this industry is you give people on podcast, but the other issue is that you're not figuring out teach people how to monetize that podcast like how do you actually make money from you just saying, Hey, I have a great product or service doesn't really do anything and so what we pretty much did is crap in a back end off for him so that he was actually teaching his clients, how to. Generate sales from the PODCASTS that they're getting on how to generate leads and sales from, and so we essentially helped him construct that and he came in literally dollars in the bank. When he started this product with us, we taught him Dave, the virtual system created a sales funnel forum, great video sales letter first thirty days he did about forty thousand dollars in monthly recurring revenue, and then within six weeks, he had about eighty thousand dollars monthly recurring revenue, and that's literally before he had even finished paying us off he was already at. Sixty thousand dollars a month recurring revenue from zero and it was because we were able to number. One system is the back end offer so that it was something that was the product market fit and just pour gasoline on the fire by having instagram outrage linked in outreach email advertising that kind of stuff. So just to clarify, did you take him from zero to eighty k. a month or so to sixty km length or both? So zero to sixty K. and then he actually joined my higher. Here's like look this works like with your. Higher level, and then we took him to eighty K. and we did that literally just by working a little bit closer with them and adding in I think organics are great way to start a you guys obviously deal talk about Seo Inorganic and we do that really really heavy. But at some point, obviously throwing in the paid ads aspect of it can really light a few on the fire and that's essentially where we did after we have a product market fit? We know the Messaging Works and We know that sales funnel converts then we're actually GONNA turn on pay traffic and that's how you Agassi take off. Got Just so I, understand this are you basically helping people craft their offer and then you're helping them scale it and then you had a va just to say, Hey, you go. We're going to take the training wheels off go a great question. So actually most of the time people already coming to us with an offer a product market fit? So he already had the idea that he. Wanted, and usually we don't work with or like I want make my first dollar online because that's a whole different person. That's like, Hey, I already have testimonies I have case studies. I just can't get enough deals. I can't get enough appointments on the phone whatever it is really great. Most of the time that has to do with you just not having enough attention and so day one that client works with us they sign up with us and work with us. We pretty much crafter messaging regret. What channel did you need going on and then we give it to the virtual assistant who does that outreach for them and so it's not unusual for client of ours who averages wanted to appointments a week before they come to us come in and within twenty four hours, they have about eight to ten appointments on the calendar for their service.

Virtual Assistant Ravi Marketing School Officer Instagram Adam Philippines Eric VA Dave Agassi
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

04:52 min | 1 year ago

"virtual assistant" Discussed on Scale The Podcast

"All of a sudden your team members star understanding the business in the same way that you understand the business I used to give somebody a task verbally in fact, sometimes I still find myself in that space where all verbally explain here's the thing though sixty seven percent of written communication is misunderstood thirty. Seven percent of verbal communication is misunderstood and even when you write it down and you give it to somebody and you're doing a face to face sometimes more than fifty percent of the communication that you had with them is misunderstood. So when you implement a task management platform and you write things down and you do a video face-to-face conference, the likelihood that you're. Virtual assistant or employer anybody really maybe even your spouse understands the task fully goes way way up. But this step ensures that the task is understood what I would do communicate the task in a written format set in the project management task management you know software. So there's a timeframe articulated. They understand the what the why, and then as the virtual assistant is. One or two hours into doing ten our task come back and check in with them. Have them do a presentation about their understanding about what you're actually asking for what their part in the job is and what that task looks like. Then you're checking in with him and making sure that there's there might be areas that you can help them streamline it there. Might be areas of understanding that they don't know. The point is in that check in when it's ten to twenty percent of the way done, you have the opportunity to assess understanding make sure they're on the right track and not waste time or money. So I just WanNa be clear discussed the why discuss the how make sure that's that's in your written instruction. I'm just GONNA be real with everybody on this call usually when there's a mistake, it's because I didn't communicate the conversation well enough or I didn't give the directions or I wasn't part of the solution or or there's some mistake that I made the other day I assigned a task. It didn't turn out the way I wanted. So I've trained myself now to look at how I, communicate the task and verified the directions and documentation and the conversation was clear enough. But sure enough missed a deadline had a mistake happen and it was my failure. There are so many distractions in an office. There's so many interruptions, colleagues, office politics stress. Of communing lot of waste when it comes to physical office for versus virtual office before Kovin only four percent of the US worked remotely. Now Dakota hit more than sixty percent of the world. The world is working remotely. There's some good things and there's some bad things here. There is a process to effectively manage a remote team everything that we were talking about today is remote focused, but here's the big. One. This is what I find. People prefer in-house assistance or employees who are in the office because they have what we call tribal knowledge meaning their business is locked in their brain businesses all right here in the frontal lobe of their brain and in order to get it out it's a lot easier just to tell somebody when you're face to face. But when you're managing remote teams you're required to document. It you're required to pull that tribal knowledge out of your employees out of your partners out of yourself, and that process really really creates scale. Again, it helps you sell your business it helps you document it, and my favorite line is my employees get to serve our clients. You guys. Hopefully some of you guys are here our clients, but they get a serve our clients exactly the way I want them. Served and that is a huge deal think about managing employees the same way you love on kids it's a very simple way when you're working with your virtual assistant, what you want to remember is if there's a mistake, they don't. WanNa make a mistake they wanna make you happy and so usually there's just not enough communication around it. The Culture Philippines we're talking about virtual assistance in the Philippines that's our business. They're heavy heavy heavy on belonging and being part of your team. So anything you can do to help them feel like they belong and they are part of the team. You're going to see big dividends from that. I'm so lucky to be thirteen years into working with virtual assistance because they know all of my crazy things they know you know the silliness they know when I'm not happy.

virtual assistant Philippines Kovin Dakota US
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

04:52 min | 1 year ago

"virtual assistant" Discussed on Scale The Podcast

"All of a sudden your team members star understanding the business in the same way that you understand the business I used to give somebody a task verbally in fact, sometimes I still find myself in that space where all verbally explain here's the thing though sixty seven percent of written communication is misunderstood thirty. Seven percent of verbal communication is misunderstood and even when you write it down and you give it to somebody and you're doing a face to face sometimes more than fifty percent of the communication that you had with them is misunderstood. So when you implement a task management platform and you write things down and you do a video face-to-face conference, the likelihood that you're. Virtual assistant or employer anybody really maybe even your spouse understands the task fully goes way way up. But this step ensures that the task is understood what I would do communicate the task in a written format set in the project management task management you know software. So there's a timeframe articulated. They understand the what the why, and then as the virtual assistant is. One or two hours into doing ten our task come back and check in with them. Have them do a presentation about their understanding about what you're actually asking for what their part in the job is and what that task looks like. Then you're checking in with him and making sure that there's there might be areas that you can help them streamline it there. Might be areas of understanding that they don't know. The point is in that check in when it's ten to twenty percent of the way done, you have the opportunity to assess understanding make sure they're on the right track and not waste time or money. So I just WanNa be clear discussed the why discuss the how make sure that's that's in your written instruction. I'm just GONNA be real with everybody on this call usually when there's a mistake, it's because I didn't communicate the conversation well enough or I didn't give the directions or I wasn't part of the solution or or there's some mistake that I made the other day I assigned a task. It didn't turn out the way I wanted. So I've trained myself now to look at how I, communicate the task and verified the directions and documentation and the conversation was clear enough. But sure enough missed a deadline had a mistake happen and it was my failure. There are so many distractions in an office. There's so many interruptions, colleagues, office politics stress. Of communing lot of waste when it comes to physical office for versus virtual office before Kovin only four percent of the US worked remotely. Now Dakota hit more than sixty percent of the world. The world is working remotely. There's some good things and there's some bad things here. There is a process to effectively manage a remote team everything that we were talking about today is remote focused, but here's the big. One. This is what I find. People prefer in-house assistance or employees who are in the office because they have what we call tribal knowledge meaning their business is locked in their brain businesses all right here in the frontal lobe of their brain and in order to get it out it's a lot easier just to tell somebody when you're face to face. But when you're managing remote teams you're required to document. It you're required to pull that tribal knowledge out of your employees out of your partners out of yourself, and that process really really creates scale. Again, it helps you sell your business it helps you document it, and my favorite line is my employees get to serve our clients. You guys. Hopefully some of you guys are here our clients, but they get a serve our clients exactly the way I want them. Served and that is a huge deal think about managing employees the same way you love on kids it's a very simple way when you're working with your virtual assistant, what you want to remember is if there's a mistake, they don't. WanNa make a mistake they wanna make you happy and so usually there's just not enough communication around it. The Culture Philippines we're talking about virtual assistance in the Philippines that's our business. They're heavy heavy heavy on belonging and being part of your team. So anything you can do to help them feel like they belong and they are part of the team. You're going to see big dividends from that. I'm so lucky to be thirteen years into working with virtual assistance because they know all of my crazy things they know you know the silliness they know when I'm not happy.

virtual assistant Philippines Kovin Dakota US
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

02:55 min | 1 year ago

"virtual assistant" Discussed on Scale The Podcast

"Rule. Scientifically. Proven. This is how much time it takes somebody to do to learn a task forget about virtual assistance. This is for anybody and this is called the thirty x rules, and here is the thing I screwed this up. This is why this one thing if you get nothing from today, this is why I was working on my honeymoon because I screwed this. Up. I didn't train. Well, I didn't have soap's which we're going to go over and I didn't do play PAS do and it didn't set clear expectations and I didn't document what that timeframe for a thing was and so here I am working on my honeymoon. So the thirty ex world says this if you spend five minutes doing task a day you need. To multiply that by thirty, one, hundred and fifty minutes of training to invest in someone else before they can do the work for you. Now, what that means though is time once you've trained them once you've spent one hundred and fifty minutes of training to do the five minute task over time, you actually have a seven hundred and thirty three percent return on. Time invested the challenges getting somebody to actually do that first one, hundred and fifty minutes of training. So we call it play PAS do. So here's here's the upgrade for everybody in. Again, this one's a big deal I'll record my screen doing the work that I want done. So literally I turned on Zoom I pulled up the system that we use for our. Pr, and then I started talking about the how, what, and why, and so now every single time that a PR appointment lands on my calendar I have a format and a framework that I can work off of and that video took me all of five or ten minutes gave it to the virtual assistant l. she then typed up the instructions sent me. Instructions I reviewed the instructions made a couple changes sent back to her. Now we have standard operating procedures along with a video explaining how I want it done why I wanted it done, and now every single time for the rest of my career. I'm getting our meetings booked in a particular way what I love about doing the video documenting the work is the. Virtual assistant watches the video right to down and that just that just that one thing raises their level of understanding of why that task is being done, and then you can have finalize meaning where you meet you talk it through the more complex this the task is obviously the larger more timeframe. It takes to do the task maybe the larger the soap is. Before you know it everything inside your business is documented like all of a sudden your team members star understanding the business in the same way that you understand the business I used to give somebody a task verbally.

Virtual assistant
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

02:55 min | 1 year ago

"virtual assistant" Discussed on Scale The Podcast

"Rule. Scientifically. Proven. This is how much time it takes somebody to do to learn a task forget about virtual assistance. This is for anybody and this is called the thirty x rules, and here is the thing I screwed this up. This is why this one thing if you get nothing from today, this is why I was working on my honeymoon because I screwed this. Up. I didn't train. Well, I didn't have soap's which we're going to go over and I didn't do play PAS do and it didn't set clear expectations and I didn't document what that timeframe for a thing was and so here I am working on my honeymoon. So the thirty ex world says this if you spend five minutes doing task a day you need. To multiply that by thirty, one, hundred and fifty minutes of training to invest in someone else before they can do the work for you. Now, what that means though is time once you've trained them once you've spent one hundred and fifty minutes of training to do the five minute task over time, you actually have a seven hundred and thirty three percent return on. Time invested the challenges getting somebody to actually do that first one, hundred and fifty minutes of training. So we call it play PAS do. So here's here's the upgrade for everybody in. Again, this one's a big deal I'll record my screen doing the work that I want done. So literally I turned on Zoom I pulled up the system that we use for our. Pr, and then I started talking about the how, what, and why, and so now every single time that a PR appointment lands on my calendar I have a format and a framework that I can work off of and that video took me all of five or ten minutes gave it to the virtual assistant l. she then typed up the instructions sent me. Instructions I reviewed the instructions made a couple changes sent back to her. Now we have standard operating procedures along with a video explaining how I want it done why I wanted it done, and now every single time for the rest of my career. I'm getting our meetings booked in a particular way what I love about doing the video documenting the work is the. Virtual assistant watches the video right to down and that just that just that one thing raises their level of understanding of why that task is being done, and then you can have finalize meaning where you meet you talk it through the more complex this the task is obviously the larger more timeframe. It takes to do the task maybe the larger the soap is. Before you know it everything inside your business is documented like all of a sudden your team members star understanding the business in the same way that you understand the business I used to give somebody a task verbally.

Virtual assistant
"virtual assistant" Discussed on Self-Publishing with Dale L. Roberts

Self-Publishing with Dale L. Roberts

05:06 min | 1 year ago

"virtual assistant" Discussed on Self-Publishing with Dale L. Roberts

"You know said email thread. Yeah we'll talk about. Why said email threat anytime that you communicating with virtual assistant when it comes to a project? There's going to be a lot of work eventually in. It's GonNa come really messy after a while. You'RE GONNA WANNA make sure that each one year project stays in a specific email thread. So let's say for instance anytime I'm communicating with Asia. I will talk to her about the weekly agenda today and I'm going to keep everything going to discuss the weekly agenda over here but let's say there's an ongoing project for social media. I'M GONNA keep this one going over here and that's going to be an another email threat all together. See that two different projects running on two different threads. Don't start a brand new one. There's nothing more annoying to a virtual assistant or even for you to waste your time having five different types of emails related to the same stinking thing if you want to be able to communicate in the most effective in efficient amount of time as possible. Keep it in one. Thread Stayed One. Threats always replies that same one. Don't start a brand new one. Like oh you think about it like Oh hang I gotta tell this person about social media project go into that. Same thread communicate with them. Make sure they understand that in the respond to it now. I said there's one way you should not do it. Never and I mean never in you I will fight you on this one. Never use social media for managing projects ever ever. Don't use your Lincoln Messenger. Don't use facebook Messenger. Don't use twitter direct messages. Now go to email be a professional keep. It all kept right inside a thread. If for some reason this business professional only conducts say for instance to a freelance platform. So if you're doing a platform like fiber then absolutely you can keep your messages there. So if it's being done through an intermediary of some sort of totally fine. I get that but for the most part anytime I'm working off platform it's always by email and I've had to check a couple of virtual systems over the years that wanted to communicate with me through Facebook Messenger. No that's my personal stuff and there's no way you're going to be able to remember all that stuff. So how do you keep a good worker? Let's say you finally find a virtual assistant you like man. This person is the bee's knees set expectations. I've said it before. Say it again set expectations and have them agree to that and get it to where they feel valued if they're doing great work. Tell them for crying out loud. Life's too short if they're doing great work for you and they're helping you raise your business to a whole other levels then you gotta give him credit for it. The next thing is reward for consistent great performance. I love seeing great performance. I applaud them. Because this means that. That's work I don't have to worry about doing. I don't have to worry about being consistent about all I need to do. Is Make sure that the person still doing their thing and I can continue to grow my business reward them for it and I don't know what that could be could be gift card to applebees. It could probably be a bonus I e. That's completely up to you. I'm sure the more you get to know your virtual assistant more. You'll get a better understanding of how they like to be rewarded and for crying out loud. I don't know why this is not something that people don't do often enough. But if you're hiring virtual assistant there's something that's called the thirteenth month. He probably thirteenth month at the very end of the year. I want you to just continue to put money aside and what you're GonNa do is give them a bonus to hang onto them to show them that they're of value to you. You're going to give him an entire month's worth of wages now. Just get the average amount that gives them per month and pay them out that way by the way. You're going to track all these expenses. Shirt your your. Cpa your account will appreciate me for this. Make sure that you're tracking those bonuses as well and also GONNA call the thirteen month. Bonus it's called and next thing is increased pay to reflect loyalty and performance so when Eva came to me about a year ago or so and said Hey I'm increasing wages wolf about time. I was actually kind of expecting us do this. Sometimes you don't have to wait for that to happen to increase wages. Because here's the thing is they're freelancers. They've got a certain skill that honestly someone else can come in and say. Oh you're only getting paid thirty dollars per hour. I WanNa take you for fifty dollars per hour. So you think loyalty is going to pay their bills. No chances are very likely they're going to go to the highest bidder. Because they know that they're going to be more valued about that so I would always recommend consider increasing pay or even giving regular bonuses to this person for the performances. Hey before we start to finish up..

Lincoln Messenger virtual assistant facebook Asia twitter applebees Eva
"virtual assistant" Discussed on Self-Publishing with Dale L. Roberts

Self-Publishing with Dale L. Roberts

12:04 min | 1 year ago

"virtual assistant" Discussed on Self-Publishing with Dale L. Roberts

"I'm ready to go ahead and hire my virtual system than in calculus slow down slow now because if you do ten to twenty percent I mean ten percent of thousand is going to be. What one hundred dollars okay? So we got about one hundred dollars. That's great and sure you could probably find some cheaply outsourced va's but it's not always about finding who is going to be the cheapest person to work with because sometimes you pay for quality folks you're paying for quality so. I would recommend that you build about three to six months worth of this pay so imagine what you could be able to do with say three hundred to six hundred dollars saved up six hundred dollars. You'd be able to get more bit more damage and as long as you continue to put in ten to twenty percent of your net profit. Put it aside for hiring out a virtual assistant. The Nice thing is when this person comes on. You always have a little bit of cushion inside Your Business Bank account that you're able to continue to employ person on a regular basis because that's the whole thing higher virtual assistance. You need to kind of bring them in in perpetuity that way. They're doing some tasks that you would otherwise have to be doing yourself in the going to be doing it indefinitely until you. Otherwise find another virtual assistant. Who would probably do those same duties so on and so forth but I always just recommend save up the money first before hiring. Don't get in a rush for this here folks. Where should you hire out okay. So the very first one everybody's GonNa probably think like Oh. He's going to be going for his sponsor in this one. Actually I'm going to tell you referrals gopher referrals every time referrals for the win because if someone has already worked with the professional and you know that person in you trust that person then chances are very likely that this is going to be someone that she were GonNa vibe with so work with referrals. I ask around within the community. Ask within the INDIE OP community or even within your networking community. So if you're working with other business professionals be it through linked in or any kind of local meet ups say I'm looking to hire on a virtual assistant. Would you recommend someone for X Y and Z? So let's say for instance you're really weak. At doing social media marketing you go over to next networking meeting. And say hey. I need to find a good virtual assistant who is very knowledgeable and social media marketing. Who would you recommend and I'm just going to stress to you. Please please. Don't make the very first question. How much does it cost right? No because if you're going into wonder how much does it cost? Then it's probably not worth you investing in. It's better to find out the value. The person brings to the table before you start asking what the dollar signs are going to be. You know. I've found time and again. There's been some people that have had a low dollar per hour type offer or low dollar per project only to find out that they weren't worth it at all. They were just an absolute waste of my time. I almost always find out what value they bring. Have a conversation with this person to figure out. Okay what's the next step okay? Our next step is going to be. How much money invest in you? Because then from there you're able to kind of figure out and stay with me here for a second. The next good source. Of course I've already mentioned before it's GonNa be fiber fibers got a ton ton of virtual assistance. And we'll be able to help you out again in the five restore you can always go. Check it out dealings dot com slash fiber and. They're actually quite a few gigs in there. That they will help you out. With your book publishing business there are also other freelance platforms but in all due respect to my sponsors. I'm not going to mention those other platforms. I'm sure you can let Google do the work for you but nonetheless you can always look at Some other platforms. There are some safe practices. That you're GONNA WANNA make sure you consider though. What should you do to protect Your Business? Because here's the thing is you're going to be hiring someone you're going to be investing in them or I in that going to be a person who's somewhat represents your brand whether they're out in the forefront or not because let's just be honest if someone runs say your social media account You know what's stopping them from doing something bad or not running spellcheck on something. That happens from time to time by the way. This is what I always recommend higher. Slow fire fast and it sounds like a sexy little credo that I've made up. No this is something I heard a long time ago for my mentor. In the business he said higher. Slow fire fast. Here's how I'm going to break it down to you is when you are referred someone over to you regardless of how much you love the person who referred that specific professional to you always take them for a test drive always always always and this goes for everything. Never go all in on any one professional until you've got a good grasp on how the two of you will work out is their chemistry. Are you able to communicate openly with each other? Is there anything that you notice about? This person's work behaviors. That could work for you or work against you so it's always a good idea to take your time. I'm not shy to say it's been almost four years ago that I hired eva fail. She's fantastic. I would refer you over to her. But unfortunately she's no longer accepting new clients. He told me this about a month ago and I was like what so in any event when I first met her and started working with her. I told her right out the gate. Hey look disc- GonNa be attached drive and we started slow. I gave her a few things and saw how it worked out and I started adding more tasks to a workload and it really was like almost like a three month trial too. I was like okay. How much can you work for me per week? And we started to kind of wheel and deal and got it to where we work with each other. In four years later here I am still working with her and she's still tolerates me for some reason but a fantastic example of someone I trust. Now I'm not GonNa go throw anybody under the bus. Unfortunately I can't remember any names even if I were to try to remember names but I've worked with some virtual assistance that they're not good they say they're virtual assistance. But quite frankly when a push comes to shove if they cannot meet your demands or fulfil your expectations. They're out of here by series seriously zero flaky. Nece should be allowed if this person has a project due or workload due at a specific time and you set that deadline. And I'm GonNa talk about setting expectations minute. You set that deadline and they didn't fulfil it all right I am. I'm the Kinda Guy I I will allow one pass. I will allow one instance of Hey. I had a brutal cold. I'm so sorry was unable to do it after that though second. Excuse I don't care it's like honestly you know you have one job your job to fulfil this thing if you can't fulfil it bye see you. There's millions of fish out in the sea that are more than willing to do the work for you and not give excuses so zero flaking US involved like don't allow any any virtual systems are professional to give you an excuse of why they couldn't I just honestly I've had a number virtual systems over the years and when they would give me an excuse like I said. I'm kind of forgiving guy. Give a one pass after that. Nah By yet here see you so the next thing is going to be This is going to be safe. Practices is going to be any time. You can get your money in escrow. So in other words if you're able to get an intermediary A middleman if you will to hold your money in order for the actual to be fulfilled. So let's say for instance fiber kind of works as an escrow. I will order a GIG. They hold the money and until the GIG is completed to my expectations. They hold onto that money and they don't give it to that specific service provider until they fulfilled my expectations There are other platforms. Do this You're going to get to the point though that eventually if you've worked with your virtual assistant for quite a while you may not need escrow for instance. I don't have escrow at all with EVA honestly at I've been with her for so long and she's so stinking reliable that I would never imagine doing it that way. She sent send me an invoice payer by that's IT If you can't find something with escrow always recommend platforms that you're able to A dispute if something goes south so pay pal. I've been with them for so stinking. Long dike have some type of a business account that in the event that something goes south. They always rule in my favor It's absolutely incredible but Any event this is another reason why you drive some professionals before you go all in so if you use something like pay pal and you hire a virtual assistant to do a particular job. Let's say fifty dollars is your budget. That's all you can be able to do. I put fifty dollars down. I will pay when services are rendered. That's my thing there's some they say. Pay In advance. I would be okay with doing a deposit but it's going to probably be fifty percent or even far less than that if I really don't know this person but I never invest anything up front that I'm not willing to lose at first but again this comes down to if you can go with any kind of platform that offers escrow next thing is going to be setting expectations. This is so absolutely critical. You cannot skip setting expectations. You need to be as a boss as a leader. You need to have that boss cap on anytime you're communicating and Montauk about communicating here in just a minute to see this one's GonNa Longer podcast today here folks. Hopefully you've got a cup of coffee as you're listening in but Set expectations in that. You need to tell them what they're working on. What the expected outcome is and how soon it needs to be. Do you need to have them agree to that? A write in needs to be and just plain black and white. They need to be understanding. Okay Great Dave agreed to it That's just this is something I still stick to to this day. video chat when possible. This is great to actually have good dialogue with someone who is going to be working with you. There are some instances video chat may not work out but remember this the anything you communicate through video chat you need to double down on that through email so it could be hey. We spoke on video chat so we are going to do X. Y. Z. And it's going to cost this much. This is the expected outcome and this is my deadline. Is this cool. Always go back reiterate what you said in email in kind of a bullet point format if you've done video chat with somebody to not rely on someone's memory okay. There's going to become sometimes where someone might have missed something that's on you then but if you've done it to where they've said. Okay Great. It's good to go. It's in writing. Then they're dead rice if they don't fulfill that okay so the next thing is keep related projects in one email thread..

virtual assistant Your Business Bank va Google US eva Dave Nece Montauk
"virtual assistant" Discussed on Self-Publishing with Dale L. Roberts

Self-Publishing with Dale L. Roberts

08:30 min | 1 year ago

"virtual assistant" Discussed on Self-Publishing with Dale L. Roberts

"And I've got the link to that inside the show notes today or right so let's talk about a win. Should I hire a virtual assistant? Let's start with what exactly as a virtual assistant I know. Some of you out there like. Oh come on Dale Really. Some people don't know a virtual assistant if you say virtual assistance and my mother she probably will say what the heck is that to be clear. A virtual assistant is somebody. Who's going to work for you an assistant if you will remotely speaking? So they could be anywhere in the world. So let's say I'm based in Ohio and one of my longest running virtual assistance. She lives down in North Carolina. I know a number of people that have a whole team of virtual assistance to help them out in the Philippines. So there are so many ways you can kind of make a Shaker to bake it so virtuous assistants essentially take care of some tasks that you would otherwise do. I'm GonNa talk about some of those tasks or what those tasks would entail as we go further into this. Let me share a little bit of a story about me breaking into the business. When I first broke into the business about two thousand fourteen actually had attended a conference. It was hosted by the team of Robert Kiyosaki called Rich Dad. Poor Dad and The gentleman that was running the specific Conference was like a two or three day. Conference brought up the name. Virtual assistant and my mind was blown. He was telling me all these type. Things of you could hire someone for cents on the dollar to handle things for you because after all some people say time is money but I have to kind of argue with. That time is replaceable. He can always replace money. Can't replace time is that's why virtual assistance can be very helpful so of course when I break into the business in two thousand fourteen. Some of the big quote Unquote Gurus of self publishing. They'd say you gotta get a virtual assistant and the virtual systems going to do x Y and Z. You gotTA TRAIN THEM WITH ABC. And I'm like well okay. This makes sense. I'M GONNA go ahead and follow exactly what they did. But here's the problem. I wasn't even in that much of a profit. I would say my first few months in the business of making maybe fifty hundred dollars tops in the course of a month and I was spending hundreds per month hiring out virtual assistants to do various different tasks so here the virtual assistance were making me. Wait making way more money than me. It's easy for me to say and I'm just like I'm just like what is this. Am I just merely putting this stuff together to pay for somebody else's bills this what this is all about? That's why I think it's important that we have a conversation about wind. Should you hire virtual assistant because folks for assistance aren't for everyone so I'm GonNa Conatel a few things to you and share a few things and I want you to think this is relevant to you? The very first thing is going to be time versus money. Hear me say this quite a bit but I'm GonNa go ahead and say it again time versus money all right. Do you have more time than have money? Because if you've got more time than you have money then you're gonNa have to do what I call invest in sweat equity invest with sweat equity. You'RE GONNA have to grind it out in other words you're going to have to try to put together this business on your own. You're going to have to wear those five million caps that are involved in self publishing your own content. That's that's the struggles of an indy author. Until you can otherwise start to make a little. Bit of Cheddar tried to invest in V. As just because you know you heard someone say well hat. Heavy as that's not a good concept kind of do now here. Let's flip it around though. Let's say that you have more money than time. Let's say that you were a full-time parent that you have a full-time job that you are doing part time writing. But you've got a little bit extra discretionary expense maybe just maybe having a virtual assistant will help. Ease a little bit of your load. Maybe in some instances you may not just need a virtual assistant. You might just need a one off freelance Professional some sort you know so in other words instead of hiring. Rc's instead of trying to format your content you can always hire an interior format her or instead of trying to sell editor book. Get it dodd. Writes your first draft. Send it off to a good editor. Who's going to go and clean it up for you. By the way your editor might murder me by me telling Senate I Strap Never Center for Chapter and editor but I understand desperate times. Call desperate measures so time versus money. Do you have more time than you have money or do you have more money than you have time because if you have more money than time than I always recommend hiring out but a virtual assistant isn't always the solution what I want you to do. Is You gotta take an inventory of who are a bit more self aware about what you do what you're able to produce figure out your strengths in the business k. Are you a good writer? If you're a good writer focus on that if you are an excellent graphic designers you probably should be focusing on doing your cover art. Let's say that you are really good at riding up excellent ad copy than you probably should focus on that but what are your weaknesses. What are the things that your weakest and more importantly? What are you weakest at? That's required consistently in your business as an author because that's where hiring. A virtual assistant comes into play. I think about my weaknesses. Full disclosure. Right I'm super week. My social media game is a week. It's week now. You might look over at Youtube and go come on Dale Dude. Really really. Yeah I'll tell you. Even the blind nut gets a squirrel every now and then My social media game is just not the greatest My email marketing right. I know how to put it together. I know all the stuff that's involved but it also requires a ton of time and sometimes having the ability to write good ad copy to really entice people to open your emails. Read your emails. Click on your offer and hopefully buyer offer so instead of me sitting here grinding out social media all the time in email marketing lightbulb moment here folks. Hir out a virtual assistant to manage that for me because the time that I would otherwise spend grinding out. Doing email marketing. Grinding out. Doing social media is time. I could better spend writing my next content editing. Some my stuff creating videos as something. I'm good at speaking to people networking. That's my strengths. I'M GONNA stay in my wheelhouse and the closer it can stay in my wheelhouse. The more it's going to create more content build more following and grow my business. That's why go for the virtual assistant now. There are times though. When you're going to have to hire out the pros just on a one time basis again you know i. This is not me just sitting here trying to plug five but I mean that's a perfect example you can is higher out of professional there and we're going to talk about how the whole hiring out process here but always try to figure out professionals. Who Do it better than you anytime? I hire someone. I WanNa make darn sure that these people do it way better than me. They can work circles around me because that investment is going to be so worth it in the long term. Okay so when do I know when it's time to hire out because not all the time? Is it going to be something I if I had to do it all over again I would get into my time? Traveling delorean and I would travel back in time and just smack myself straight in the face because I can handle it. I'M A man I can. I can do it And I would say dude. No Save. That money could pay somebody else's bills when you've got to be paying your own so it's not always going to be appropriate to hire out what I would recommend this just a recommendation. This is not me saying that. This is the blueprint that's going to get you to your success. But I would recommend that you at least clear and I mean net profit not profit..

virtual assistant Dale Dude North Carolina Philippines Ohio editor Robert Kiyosaki Youtube writer Cheddar dodd Rc Rich Dad Senate murder
"virtual assistant" Discussed on Self-Publishing with Dale L. Roberts

Self-Publishing with Dale L. Roberts

01:57 min | 1 year ago

"virtual assistant" Discussed on Self-Publishing with Dale L. Roberts

"I'm often asked quite a bit from the newbies to the experienced self publishers in a wind should I hire a virtual assistant bail? Well you might be wondering if you knew all this business. What the heck is a virtual assistant? What is this I mean? Is this like a robot of some sort? I know I felt same way a number of years ago and I'm going to share a little bit more about that in today's episode. So make sure that you stay to learn how to publish profitable books and build an unstoppable author brand with India three submachine coach Dale. Roberts this is so publishing with Dale podcast. This.

virtual assistant Dale Roberts India
"virtual assistant" Discussed on Journey to $100 Million

Journey to $100 Million

02:19 min | 1 year ago

"virtual assistant" Discussed on Journey to $100 Million

"So take a look at your landscape. Your team your work. Whatever may be and sample what you do throughout the day or have your team tell you what they do throughout their day and make a list of the things that they feel is inadequate or as a bad use of their time and once they give you a list of those things figure out how many hours they spend doing the things that they feel is Ansari or beyond them and a a small task. That just takes a lot of time that you could pay pretty much anyone to do once you gather all this information compile the hours and the task and see what the impact is then. You can take all that from all your employees. Take away the pain in the butt task. They don't WanNa do anyway. And give it to a virtual assistant that you may pay a much lower rate but is absolutely happy to do that. Work and these get paid as well. You'd be surprised what can do for your team and your revenue. Your team can focus on the important things that they have been trained to do. So now you get more or scale ability out of your team without having to hire extra people and now you have virtual assistant. They can bang out all those task and have it done if you use overseas company. There's plenty of options out there. You can go and fiber were up work and they're gonNA knock all the tasks that anyone can do will will report back. You pay them boom task or done. Your teams happier. They're working on the stuff that they want to work on. That makes them happy in. You're you're getting more work done with a smaller team so thinking about virtual assistant or A.. Va there are companies out there. That offer these services again. You can go and fiber there's Tons of people in places like the Philippines and India and all all around the World Indonesia that what you pay them is actually very good money for them. So it's a good thing for them. It helps out your team allows you to scale. But John Outsourcing your core products and services to another country. It's Guinness tasking.

virtual assistant Ansari John Outsourcing Va Indonesia Philippines India
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

12:34 min | 2 years ago

"virtual assistant" Discussed on Scale The Podcast

"Yeah No. That's really good actually if anybody's watching this video they've experienced some work because one of the things that I was really bad at is at twenty five hundred loan officers in this facebook group and stupid mean. Let them all in without getting their contact information so I'm like well. I Sell Coaching and I have twenty five hundred loan officers in this group. I don't have time to message everyone so the virtual assistant with through fifteen day by by Facebook Messenger. Hey We'd I'd love to give you some free coaching some free videos in exchange for your name and contact information stand those people but you know we reach out to maybe once a month with some free coaching material in the solicitation for maybe sign up for coaching. I would've never got to that busy work. had. I not hired virtual professional and had her do that. I would've Jennifer three or four days and then fall off and then come back to it. In six months and then instead fourteen hundred twenty five hundred people in the facebook group responded did and now I have fourteen hundred emails a marketing list to actually market to Robert. Just ask a question and Scott. I think that's a perfect example. He said how do I build that into a system. You know everybody worries about system and process and it's not really that hard right. You've got on the phone call with your. Va or your vp and you just said hey let me this show you what I want you to do. And then you jumped on facebook you showed her exactly what to do and then you watched her do it for a couple of days and then as the list was going you probably audited the list once in a while and just said hey is going well and then all of a sudden now you have a system process so that when you add person onto facebook you have a process for gathering during their contact information which to Roberts question by the way that makes his coaching company that much more valuable uh-huh because without the contact phone number and email you know there's no way to reach out and say what's up right and we're working on an additional project right now where we are going to be a effectively having realtors joined a facebook group one at a time with with introduction with an offer to go meet in person and that's just a project that I would never ever have the chance to do so for me. It's it's been a matter of taking off like you said those content marketing projects it's been a matter of saying for this is the silliest thing. I get my haircut. At this place that's fifty dollars for a haircut which is absolutely ridiculous. You go there and they give you a back massager to give you a beer and Yada Yada Yada. One of the things that they offer is they offer a trim came up within like two weeks so you go back and basically your second haircut for free. Well guess what happens I walked out of there and I never schedule the trim up so I I now get on the thoon. Rico Donna Telegram Tax and I'm like a favor schedule this or do me a favor. Get this get this thing invoiced in return or track down how to return this dollar shoes never return and between Chris and Donna of course. I'm never going to admit this Chris. I shouldn't luckily headphones on aged up returning stuff and doing busy work and freedom enough time my life that they really pay for themselves very quickly. That's that's my next. Point is so you you you know you're busy. You define the role that you want now. You have to create an outcome statement and so if you're listening we're walking. I mean Look Scott. Scott called me. He and I are buds which we chatted. I did exactly this process with we define. What's the thing that would mean you would pay for your virtual assistant for the rest of your career. That's the question asked right. What's the thing in this is a process of what we call compound leverage. If I take away from Scott got one hour a day of busy work and then he takes that one hour and gets to new clients a month encloses two new deals Scott. Would you pay for that every single month ah instantly right and so that's the outcome statement like so what you have to do as a low or mortgage professional or or branch manager. There might be some branch managers managers on here. Is You have to start thinking like what am I doing every day and how important is it to growing my my business and get a list of all the stuff you either hate. You don't like you. Don't you WanNa stop doing or that are important but you don't WanNa do it in one with that list then then we can start crafting an outcome statement. LemMe Lemme share real quick my screen 'cause I wanNA show this and this is in my this is my work email while which the virtual professional does not have access to can you see this checklist the start of day report yeah so this is my started day report. She has everything on here from like trying to find a smoking cigars tour because me and the guys are going to the Dominican Republic. She's doing the research for me on that. she's jumping on the huddle this really simple thing just on tastes on Scott's availability. How many times have I wasted thirty five emails back and forth just trying to set up an appointment with a realtor. Can you do Thursday. No I can't do Thursday. How about Tuesday. Did you mean next Tuesday or this Tuesday. Oh wait. Did you mean nine. AM or nine PM and I'm like Jesus seizes so just having her take over this stuff and then what's beautiful. I think this is system wide for you guys I also get this. ended up day report that shows you know to the minute. Here's everything that was logged in and completed and so that way you you know I've now started having our onsite team members do this because I liked this so much because we're so go go go. Go Go. I can look at this and say okay well. Here's my end of day report. Here's the content content that got done so it's really frankly it's really helped me be a better manager. 'cause they're setting up the stuff that they they know. I want managed and they're putting it in an email formula like you make good team. Members make make good minute managers. Will you know what's cool is your are. Your natural strength of being with people and leading others is a great compliment to somebody who's very organized. You know checks the boxes. You know does everything that they're asked because that's the complement of talent right. If you're the go get her charger client facing person you need somebody in the background to kind of make your world work in. That's what that's what are folks do what I love. Is You pull my time in and if you're listening right now my time in is this proprietary software. I wear that we actually built where we can like. We track what they're up to which they actually log in every single day and it's really a big value add for our our clients just for what you just shared because it's a way for us to go back like in ten years. Scott would be like hey could you pull up that Indiv- day report on August you know whatever the date is. We could actually do that. It's stored in our system and we know what she did. What you know how many hours she worked and whether or not you're like yes were good. That's approved you know and that's just that's just unusual yeah and what it does. Is You know I'm I'm the ultimate pessimist. I didn't believe any of the ship was going to work work. They're they're logging on and I'm paying for him and I'm giving an hour days worth of work at a out of them. The reality is I always feel like I'm getting forty hours a week out of my virtual professional because I see the task order in the list of what they're doing and then I'm getting constant feedback throughout the day by Telegram Messenger singer and then also by email so to answer Carlos Question Yeah. I believe Auger people were full time right. We don't do any part time. If you're listening right now yeah I mean we've had we've had branches or or teams that will share a person because like Scott in Scots world. He needed a full-time person but maybe you only we need somebody for twenty hours so maybe somebody from your office or somebody that you're in partnership with would share somebody but you know. I always tell you in the beginning the only reason and somebody wants part-time and Scott you can you. I'm sure you can say yeah. This was me is because you weren't sure if it was going to work and and you're like well. What's the lowest entry tree point. What's the least risky way I can try this out but the reality is we've been doing this for fi. We've done this for five thousand different businesses and twelve years. I mean we know part time. Not only is that half the success but it's it's a lot harder on a person to have like two different offices to who different ways of working. It's just better to have one person fully dedicated to you so you can go out and slay the world and get more loans yeah so let me ask you this strategically. You have all your virtual professionals in the Philippines. Is that crack yeah and you know there's a lot of reasons for that ninety four percent of the country save Catholic so they're the Christian Catholic there right and wrong is very in line with our right and wrong and this is a big deal because is in Asia like China and other places you know right and wrong is can I get away with it. You know that's a different. It's a different sense of right and wrong and so we aligned value who is also English as a first language for them so they can call your people whether it's vendors that you use other realtor partners or maybe even some of your clients and have conversations nations and not be lost in fact. That's one of the areas that they super shine at is just kind of keep in touch with your people in adding value to your business that way yeah. I and I know that you've got to hire a lot of people that have graduated from university over there where they in English as their first language taught at the university level will and I've used a two people in your system. They've both been great. I I don't know exactly what it is culturally or if you guys hire for this but there has been something very interesting where again I'm GONNA share my screen here. this is this is an email that I did to a a buddy of mine and Dan. You know not really knowing exactly how it was going to go. The first day that are virtual professionals started. I went and I outlined. Hey here's what everybody on the team what their job duties are what. I expect out of them how I liked to communicate what the different systems are used lying desk for the crm. I use infusion fusion. Soft for for the coaching business. We use zoom. We used to do as you know. Here's kind of all the suite of products we use and then I said another very detailed. We know of like here's how I want my calendar manage. Here's who gets time with me. Here's my non-negotiables things that were sent stone and I can tell you more so oh than any state based Californian employee I've ever hired and again. I don't know if you're hiring for this personality wise or if it's a cultural thing it was like here's here's the message here's what we're doing. Here's the plan in the protocol and it's been followed almost to a T. Now again I've got to go in and of course correct once in a while and frequently donald will come back and say I'm totally utilized as I'm trying to figure this out. How do you want me to format graphic so they're asking good questions that it's not just like a complete fleet plug and play but there's been something maybe you could speak to the stylistically where it's like. Here's the plan and they just follow execute the plan yeah yeah so here's here's the challenge everybody that's listening will want a plug and play a person and like here's the reality if you think about it. We're seventeen in forty seven a month. I mean our clients. Tell us that sixty to seventy percent less than hiring a physical person so you're talking about. It's GonNa cost you a third of what it would cost to hire like some college person who is an intern Baba Blah and that's a big deal. It's a lot the savings but here's the challenge. They're not a licensed person so you can't have them do licensed work kind of stuff and number two. You're GONNA have to bring them up to speed about how you work in your business. It's like you know these are things and if you're listening right now and you're even considering hiring a person no matter if they're virtual troyer not little things like hey. I want to introduce you. WHO's on my team. I want to introduce you to how I got started in the business. I want to introduce you to our core values. I want to introduce you to you know how how I do my business right how I generate revenue and what's important about serving clients..

Scott facebook virtual assistant solicitation Va Jennifer Dominican Republic Chris Rico Donna Asia Point troyer vp intern Auger Carlos Baba Blah Roberts Philippines
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

13:54 min | 2 years ago

"virtual assistant" Discussed on Scale The Podcast

"If somebody's listening to this for the first time i and says you know that's interesting the best talent in the world could work y- you know like or one of the top ten or something like what are some of the if i'm thinking thinking about going virtual or distributed like having a partially distributed team or even a fully what are some of the challenge points in that you you have to spend a lot of time building the foundation for it. You have to get really good at being able to clearly communicate clearly assign tasks. You can't just rely on the ease of being around people and things i'm getting done. That's challenging on mobile liz. Let's handle that. How do i mean like like you. You've been you've done this for five five ten thousand people. How do you delegate when they're not sitting right there yeah so i haven't as a framework that we always use. It has super simple goal of what the goal of the task or project is. It has the why behind it so like simonsen book start with why almost more aspirational channel you know the goal might be create a powerpoint deck for my one of my assistants but the the aspiration the why is because then presenting your for two hundred entrepreneurs and this is going going to help them improve their own hiring that will positively impact people's lives and then you have specific very specific. This is when it to do. This is what success looks like digital three points that you should come back and ask me for feedback so creating that assignment move is incredibly important and in sticking to wit documenting. Everything is another really important part like we use asana religiously at my company now and allows us to responsibility in who that responsible party is even if it's something super small <hes> so that's that's the over communication aspect. That's a document aspect. What's what's a sauna for those of us that don't know it. A sonnet is a project management tool. It's like a share board. Were you can put tasks to assign who the person is responsible for it. You can put sub bullets in a due date. It's pretty simple. It has more functionality but it's great great when you're working with the remote team to make sure everything is is visible visible undocumented with a tiny saturday. I mean with remote work. It's all about showing your work at the end of the day. You can't just be like cam working on this. You need to be able to show your work because we're all in different places right. I love what you said. First step is just docked fully document the goal the why and then the actionable steps. I think that's phenomenal and people it's often. We don't even think about it like we. It's easy for us. It's easier to be lazy. When you're in an office in say go make new powerpoint deck but when you have to break it down and follow. This process takes more time in the beginning but the results are louder why why why are the result. You're speaking from authority. Why are the results better if you go through that process of documenting and putting it into a system because i not in your head and vice versa so if i say hey meet new powerpoint deck for this presentation. You're gonna make it the way that you think it's best but if i say this is the why this is the goal visible colors i want x._y._z. And you have these questions. Come back to me in. We'll add more nuance layers. There's really it aligns people at sets expectations. I love it. I love it okay. Well what else i mean how do you i mean one of the questions that we get a lot is like how do you you talk with your person when they're not in your office like right here. What is your preferred like communication platform other yep we use email for larger things we use slack a lot for quit communications which is like a messaging platform yamashiro messaging platform and then we document all of our processing so anything ever needs to be done more than once we use google docs. We have re retailed google drive with <unk> a folders and we just tagged documents made in process. If it's ever going to be done more than once we process. Let's create the process and then we continued to edit it. We put who edited it the dates and it allows us several of these living docks that are growing involving and then it it also allows a lot of ownership of this is who touched what mrs widens decisions are made. I love. I think that's great. I'm actually going to write that down so talk to us like you've got a new and the reason we have you on today's number one. I've always respected your work. Were in the virtual assistant worlds. I've senior senior work over the years and i thought man. We've got a chance to get her on. We gotta get her on <hes> but you've got something new. It's kind of a revolutionary kind of talent an acquisition platform. I'm super excited. You mentioned it. It's opera talent and you have a very unique way of selecting talent so <hes> and you know something that we do for our clients we kind of put talent in front of them on a regular basis but your whole process just unique so i wanted to share it with our audience and just kind kind of pick your brain about how you guys view talent acquisition absolutely so pretty much what we did is <hes> sa- backing up the why behind it so to speak is at virtual we were really good at hiring assistance and we built out this super thorough funnel we would have thousands of people applying lying and only hire you know like point zero one percent of them because we ran people through thorough process but on my side i wasn't really a good hiring. The leadership around the often high two co founders were awesome. We were all young first startup or ventured out startup for sure and we would bring on people and they'd have a good resonator. They'd be introduced one of our b._b._c.'s in the ended up being warragul so when i looked searchable i spent a few months thinking through things things in talking to friends and doing consulting and i always assumed like people do i was an idiot. Everyone else in the world knew how to hire top talent and i was just a moron that sucks and then what i noticed is talking to different founder frances. Everyone was having the same problem so i took the lens of that really thorough recruiting funnel all and applied it not just for assistance but made it a framework that we apply to all roles in obviously it's <unk> adventure. There's gonna be a thousand per mutations whether you're hiring a digital marketing major or head of product or a chief of staff but there's always a process and if you follow that process awesome and you put enough people at the top of the funnel which comes from inbound you know job posting but also from passing outbound searching reaching out to people in authentic way really incentivising referrals. There's all this stuff at the top of the funnel and then you run people through different stages and you get to the bottom with people that care they get what you're doing that want to do it and it had the capacity to do it and it takes longer. It takes a lot more man hours but the results are phenomenal and yeah so that's that's what i built to help startups kind of between five and fifty you know learn from my mistakes and hire a super solid eighteen because when you're that five to fifty stage that's foundational. That's does your cultural co-founders. If you do not get those hires right going from fifty fifty to five hundred is going to be if not impossible really messy and we've seen this in the news with companies that have you know you questionable hiring tactics questionable symbol cultures and then they scale and it's just like show but but yeah so that's what we built and we also took something we learn from from the virtual assistant world is i really think every person has something they're really good. I i believe in the future like my own crazy. Thing is instead of having being a job like a digital marketing manager. You have all these tasks in projects and so you don't have one person doing a full job you break it up in your micro tasks and you have different people working with different companies any other and that allows us to optimize for like the one percent were really we good at and so we took the recruiter role the traditional recruiter role we broke into five distinct disciplines and we call it the five disciplines hiring each of those disciplines does something specific in because we have five people. They're able to work in tandem so there have to be much faster and more thorough. Even even the best individual could be yeah. You know what's interesting is when you were telling me about this. We talked and i think i was. I think i was in chicago when you and i were we're talking in. You're like in l._a. Or something but we were talking and it resonated with me because you're having the product person if you're hiring a product person then then having somebody who's doing the job actually being involved in the domain yeah yeah because guess what i'm a sales guy. No i know sales people and i'm not a programmer and i'm definitely not a marketing person so you know having that so anyways. Let's break down those five discipline splint so everybody on the <hes> you know there's listening or watching the show think about what their current needs are in as it relates to these five different disciplines disciplines and how they might mimic it or just decide to hire you directly if they're looking for top talent so talk absolutely so doc at the top he think of the strategist that person's like a project manager there the person either on your team or we do this for our clients that make sure everything is running thinks in terms of long term strategy houses role time into the company's goals. How is it you're hitting the culture and the making sure everyone else on the team. The coach is doing what they need to be doing. Maybe setting up a the like when numbers to like oh totally they they onboard their first ninety days looks like this and within six months. We need this number this number of delivered to that part of the business like that. That's a big part and a really doing good. You know you're hiring well. When your job description flows into your recruiting funnel which flows into the thirty sixty ninety indie year long plan for your employees because then you can then you're truly keeping things the same in that sets people up for success so that's the strategist i which i think a lot of people miss this because we have clients all the time who are like oh i need more time prospecting or i need to buy some of my time back but they you don't think about the end goal and how that relates company wise like if we give you a forty percent of your day back. What are you gonna do yeah. Exactly how are are you going to drive revenue because if you do nothing ultimately you spending the money with us or with your firm doesn't mean that you're going to be successful. It just means that ah we're spending money in creating more work yeah. It's hard and there's no return on investment so i think the upfront strategy is a big deal. Yup strategist in team strategist could be the founder. They could be your admin. They could be someone who's organized who can manage the project and who can you can go into the weeds but also high level sake of the goals and how onboard workout stuff there strategist then. There's the domain expert the domain expert. It's usually a person either person in your company that knows it but especially only on usually that person doesn't exist so you go in. You use clarity f._m. Or you pin your friends and say who knows a great product person. I'm hiring. I product person. I'm gonna pay for two hours their time to walk me through what great great looks like because excellence knows excellence and then there's the coordinator which is like a supercharged adnan. It's traditionally called a recruiting coordinator. They keep all the digital paperwork together. They send calendar invites. They put together the documentation they make strategist jobs easier than there's the interviewer we're in. That's the person that really enjoys not only talking and getting a sense of person by giving the candidate a good experience like we're only going to hire one person for role usually <music>. You're gonna talk to tens to hundreds and you wanna make sure that those people walk away from your company feeling like wow they cared about me. I wasn't just some cog or some number so the interviewers are impasse. They're like journalists. They liked to david get to know people but they love talking to people. They also loved reaching out. Finding someone only didn't uh-huh you've got an interesting background don't hear employed or not but like this might be interesting opportunity and then the last one is our sourcres in that's a dedicated team team research assistants who put together bouillon searches and find profiles that look like this could potentially be interesting. Take for this role in the interviews interviewers reach out to them and authentic namur. No like hard selling in say is interesting. Do you know anyone it would be interesting and just start to have a conversation and that process sends a whole lot better than meeting a guy for coffee and if i share i'm going to hire him. Yeah and i mean you talk about diversity inclusion in even just from a from a standpoint of the companies that are do the best in there the most robust over time they have diverse burst opinions..

virtual assistant founder coordinator simonsen google liz chicago mrs namur marketing manager david project manager l._a head of product programmer chief of staff zero one percent forty percent
"virtual assistant" Discussed on Leverage: Optimize, Automate, Outsource: Productivity Tips, Virtual Assistant Insights, Outsourcing, Life Hacks, and More

Leverage: Optimize, Automate, Outsource: Productivity Tips, Virtual Assistant Insights, Outsourcing, Life Hacks, and More

02:14 min | 3 years ago

"virtual assistant" Discussed on Leverage: Optimize, Automate, Outsource: Productivity Tips, Virtual Assistant Insights, Outsourcing, Life Hacks, and More

"Patriots too but it's all the words just for refinancing so it's very hard to do the next piece once you've done one of these you can just duplicated change a few words book we're actually customizing the path that someone's governed now is this making sense to have one just put your hands up for me to let me know that it's making sense just i can send up you have this this is great actually and i'm gonna give you another linka here's i'm gonna posted a link to a website that someone wanted our help with so if we have time copes i'm going to post it to the panelists okay and i'll have a look at out in the middle some time they would be a good case study also and i've seen hands go up and down so great thank you for that let me know that it's all making sense just slightly below our just wanted to show this just slightly below the the buttons are these on this is the same in every page by the way simplicity speed and control so they've done some research on the market i'm firstly they know that the market wants to either get homeland or refinance they're the two main things they want and when someone's wants those they want to service it's easy it's quick and they're in control of and this language here there is a way to collect that language as part of this as method again i'll show you that in a minute the reviews are in so this social proof here unlikely that target market which is probably people between mid twenties to mid forties and fifties as a guess visit mix of new york times tech crunch ned while it you can see the types of people are after people who are online savvy the age to recognize tech crunch neil times online they put very specific testimonials here specific to that target market okay so all of this is done very very deliberating and also fed the down the page his the five steps share your info explore your options get improved let's begin so the making it really really simple for people and that's how patrick kane now also if you didn't pick one of those two they know through their research the if it's.

patrick kane new york times
"virtual assistant" Discussed on Leverage: Optimize, Automate, Outsource: Productivity Tips, Virtual Assistant Insights, Outsourcing, Life Hacks, and More

Leverage: Optimize, Automate, Outsource: Productivity Tips, Virtual Assistant Insights, Outsourcing, Life Hacks, and More

01:51 min | 3 years ago

"virtual assistant" Discussed on Leverage: Optimize, Automate, Outsource: Productivity Tips, Virtual Assistant Insights, Outsourcing, Life Hacks, and More

"And an absolute blast we think the world nico tell it world is gonna message out by social getting the message out by e mail getting the message out by being on other stuff you don't need to do that you can outsource the automation so the four steps that's how i am source so let's do this shall we before we talk about what we've been able to fix you leverage up with let's see if there's any questions if there's any comments and we go from there you try not to look at the other screens too much because i haven't charged the webinars so what's going on nico just want to say that as a podcast or with skeptical about the value of this webinar but man was i wrong thanks nick and all what's he goes podcast find out from nico's podcasters on his he's on right now that's niko but you're he says paula has made thinking about and challenging a lot of the things i currently considered good enough and how i actually do my show it's called son cast my son cast dot com juicy the in the chat actually i'm pulling it up right now a source specific podcast exactly so so so you know you look at nico here source huge it's getting more and more important solar is is a tremendous issue people are searching for people are looking for and nico can do things nico can either produce content make the digital media about his expertise than let somebody else get it out there or he can spend his time getting it out there and not producing as much content and so nico are you repurposing the content are you giving it to someone to create like medium blog posts for you what what other tricks do you suggest all isn't it another trick to every podcast should be pointing to a specific page yeah yeah i it's it's.

nick nico paula
"virtual assistant" Discussed on Leverage: Optimize, Automate, Outsource: Productivity Tips, Virtual Assistant Insights, Outsourcing, Life Hacks, and More

Leverage: Optimize, Automate, Outsource: Productivity Tips, Virtual Assistant Insights, Outsourcing, Life Hacks, and More

01:57 min | 3 years ago

"virtual assistant" Discussed on Leverage: Optimize, Automate, Outsource: Productivity Tips, Virtual Assistant Insights, Outsourcing, Life Hacks, and More

"This is the account i've had since two thousand one when gene was in beta and it was at one time over one hundred thousand unread emails so what i have here setting this is where i have all like all my calendars connected one nine although probably kalmyk different leverage task altogether so my main account like if i choose one this would be probably probably no i don't have my son cast account connected here i keep i've kept them separate because i don't want to the confusion use some of these anymore purposely haven't connected you're you're other email in tier yeah connected him on calendar on email is as you have too many emails and you don't want things to get lost probably if you were honest much like fear of the known as anything i got up and so i got you so if you are able to maintain control have control of your email right so we need to get you we need to get your email down zero connect you're other email into here and you just deal with it here so why don't we set this email account up get this two zero and then later as a task we can hope to connect your or if you know how to do it tonight you're other email into here just us you'll just have to log into this so what did general have one quick question so one of the reasons why hasn't even with leverage to share this jamila countess because i used project fi basically like mine tire life is connected to this gene account.

gene