35 Burst results for "Virtual Assistant"

"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

07:42 min | 1 year ago

"virtual assistant" Discussed on Scale The Podcast

"It's super bowl all right besides making one of our folks the manager and then you're you're going to get leveraged for your leverage What do you think next are unit ad marketing folks. Or you're gonna add recruiting folks. A lot of our loan. Officers will do the new in house marketing services for their team. And then also you know building out our recruitment arm so out bare kind of finding other ellos that want to join the family so to speak what. What are your thoughts. Yes so so the next again this got pushed back on. The next kind of idea was to take them to the sales right like game on a boat with people right and then we ended up just hiring people who are local right so that got pushed off. The dow's kind of where i was like. The next thing is getting on abundancy how we do with that right. You have people that you can train. That they're comfortable talking to borrowers work on the front end then. Really have some confidence like this person. Absolutely be a process right in my thing is is hard to just like anybody. Even the people that we have the in house is one has hard to find processors right now. Everybody's so busy in to it's hard to find processes that work the way we work right so the best way to do that is to train people from from the inside. So my thing is to again that bottleneck is still with process. So that is my. That's gotta be my solution again. I want the virtual assistant to be part of that. Hire another virtual assistant to take us a ass. She's probably like the best one of the most qualified to take the next step higher virtue assistant in and then you have the n. Train the versus. Like i don't do that right or tells us entry in that person to take her job beverly. So that's kind of how i see and then really if you if you can complete that you can take that to any department really like as you put. If you have the time to train right so you can take it the more you can take it to even be like a. What do they call it. A loan officer assistance. A little bit more on the sale side at outs people. So so i if that were to work To be honest. I think the most important maybe on biased processing company. Or whatever roy tons alone off he's out there and they'll like even process our process along with like they don't like processing their loans days all their own sales sales assistant. They have all their own people that they are. They handle it themselves right. It all comes crashing down into deal done. So that's where like that's where the that's where the reputation is in the process. Right like getting the deal. Done in a timely manner in the an the borrower is happy. That all happens from process in the salespeople can sell it upfront and and do a great job but you. Can't you know a big good on your word. You're screwed right and Loan obstacle pay huge for that. So that's kind of what would i look at You know should build up his army like bad ass processors and back in people And we'll be like offensive line. Who protects the diva people. Right in disarray. Mike migual right but again. That doesn't mean that you couldn't like if you were. Let's start all over right and like loans right when if you started with a virtual assistant whose pretty cheap considering you taught them. They can do whatever they speak. The main dante. I mean most loan officers are sort of cocktail. Like just english are like you know. Have somebody that's like prerequisite Because they don't want to this person from the village right they get a little bit of an accent. That's not a problem but if it's heavy fortunately because people use like virtual assistance are people in india for like all that stuff. And you've been on calls like that where you're like i'm trying man On i can't understand you know like that type of Is is the biggest hurdle. I would see that. As far as sales were loan officers would have the problem with is Again like i said but now with the people that we have There's a least lower and have any problem putting them on the phone with the borrower. There's probably two people right. I'm good not necessarily not the english or the speaking thing but just like the knowledge the that'd be fine define on the wall so it's one of those people get a little bit gun shy about that stuff but it's like work with them and you trust them than the accent in becomes less finish if that if that makes sense so yeah. Trust old lot to bridge out mum. I'm curious dan. How would you scale during this massive time of demand in the mortgage if you didn't have our virtual assistants screw question I don't know if we probably wouldn't right. They said not the pace right. I don't know if i could have hired six. People train them in that eighteen mar whatever that year. They had to be in house or a train them from home. You know like. I guess it's kind of same thing but i don't know if i could have found six people i didn't really look because i get part of the themes like it was mile distance as a good job. Was i need another person globe. There you go. Here's five people Dow's to your guys is credited. Like i have to look anywhere else right. I need. i'm going to go but So it's hard for me to answer that exactly but you could definitely if you thought about it. You'd be our i don't think i could've. I probably would have to wait so you know that i could probably tell people that feel like i don't know for sure but it would. It probably would have been a struggle would be my guess. What do you think you saved having a blended model where you have an in house processor supported by a couple of virtual assistance. Like what do you think has dropped to your bottom line because of that model so it's probably at least i mean for those six people's probably asked at the video present savings right minimal right because if you're looking because i think they make it look i don't even know. Do give them a bunch of overtime to which is the I'm sure they love but that's kind of a benefit right like i don't monitor them at all like it's it's crushing. It's okay but initially. I think they were making like seventy hundred bucks a month right. So you're talking about your minimum fifty nine thirty six or for what forty eight in. So was that fifty to sixty percents Bought like right off the top savings wise and all about money drops to your bottom line the difference and the cost Profit for you. That doesn't include like if you look at it from a turnover aspect tying the various luck right but we got Hired people we still have six four cap. Do people house. Technically by percentage of That's crushing it. So.

Mike migual roy india dan Dow
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

07:41 min | 1 year ago

"virtual assistant" Discussed on Scale The Podcast

"Everybody. Danny ramsay here with my super excited because today we have dan smith on the show. He is the operations manager for modern lending. We break down exactly. What in-house processor should you versus a virtual assistant and he goes into massive detail. Any scaled his business over the last two years from zero virtual assistance to six and he drops a lot of good nuggets. So we're here chatting about mortgage and ritual assistant. I'm curious like how your experience ban anything we can do to serve you. How are you using our people. Like the good stuff you know It's been a big good right We put a lot of time into it I don't think we had a pretty good expectation of like a. hey this is ground rather virtuous. They don't they're not gonna know any right so we gotta take. But he's like here's where we live. I took like a map right. I'll like Where do you guys like. Here's where we live right. And then as his. This part of california is broken up into these counties ready sections that's kind of where we started and then walk them through and in and put together kinda program of like. How do we people up to speed to just know terminology and in the process itself right before you can do anything to help us. You gotta know kind of what's going on. So that was a big part of that We started like in even for the first probably like couple months in his during the pandemics. Sos probably a good thing. that like. i was at home so nobody was really bugging me. So i got to spend a couple hours every day walking them through payment scenarios. This is how loans work you that builds on itself so this is how more email the mortgage itself works. This is the interest rate in all these different Property tax homers. So they got this kind of good sense of how it works. We put him into data entry into our own operating system and then we started having them order party items side on we slowly go the mob and then they've been great. I think we've only had. I think we're like shakespeare seven or something like that or people that we can't are are five or six or something like that. We're going to like go one person so you could get up to speed. So they've been doing great The lawyer before you go. And i hate to interrupt but i have. Why did you choose to spend all that time like walking somebody through what a mortgage is how to use your systems. I mean a matt. The i mean it sounds simple to you and me. Because we've been in the world we we understand but Another elo or another mortgage company could come in and be like what do you mean. I gotta train them like well when you say to them so so one you got expected they don't they don't know anything right just like anybody else that you hire off the street right as they don't know any in so you can create a checklist in some people are pretty good at this like in ultimately wiki. Do better at this. You put them in the system in the system doesn't allow them to pay like they have to kill one to five. They can't go one two three. They won't let more systems set up. That way they were having evolved enough right. We are two years old right. You're in half a company's pretty young so we just had to do it that way for that reason right because there we're no safeguards he had to teach them proper in the second part is if somebody knows why they're doing something and why it's important for the next person down. The road grabs the the file or the potential dangers. And they're going to particularly be better at at doing that type of stuff right. We can't know that stuff right jim. Bliss is important because the underwriter needs to wasn't under you know they're like what how. How does that work you know. And so you gotta go to. The president approves the loner. Like what what do they get. You know like yeah. There's actually a curse in there. That actually says yes. Here's five hundred thousand dollars a very poor job so You you kinda. That's what they might might might theory. It always been like it's. It's always a pain in the but it's way harder to do it that way but you you'll have been starting to bear fruit. Now you're gonna reap those rewards long-term and that that if you explain the why dale get better if you just tell them do a b and c over and over no oregon. It's very easy to get in that days of after the initial shock of being employees for first couple months where you're really particular about what you're doing everything. Just kinda looks the same and every files the same you just kinda like visit today today in your mind somewhere else like no. This is important because christine. Who's the processor on. This file is gonna need this information in a couple of days. And i don't wanna let her down and i don't so silly trying to build that that sense of important what they're doing is important in in in helps you know for the video and then ultimately we have a person who's probably making the biggest purchase of their life right like you're a part of that you know we don't screw up that's why we've gotten to be so good is like we say we're we're they're good. They better be good. You can't get mess around with that ryan so there's a very real person. You may not talk to them or see them. That there's a very real person on the other end of that and then you don't want to have that have them lose a house or nervous funding deposit or have a terrible transaction. They just wanna cry Supposed to be happy a house not like oh my god. I can't believe that. thank god. It's over texting right so you try to instill some of that stuff into them and again it all starts like none. None of that works. If i just go. Hey take this information and put it there in this email and send it to that person. And that's all the explanation. I give them it. I just don't think it's bright way that so that's kind of what i tell people when asked about the Instances like it's going to take some time but you are you get out of it. What you put in your in is totally doable. Stays on the cool that you magically tied purpose and with a very remedial job meeting you know it reminds me of. Oh what's that the ritz. Have you ever heard that guy. You know there's a guy that led the operations team at a rich. And so how do you get a maid and a guy who cleans a room to to operate at that level right well. They coin it's ladies and gentlemen serving ladies and gentlemen and so they took something that is like cleaning bathrooms and turned it purposeful and you magically done the same thing with our virtual assistance trying into so do that with all of your employees or is it. Did you just do it with that. Like what's the what's that look like. Yes so i try to again. It's getting a little bit for growing which is great. But it's getting a little bit more difficult. Where i'm a little less hands on with some of the people are actually still try to instill that of when i'm explaining or win i jump in advocacy excellent partners to itsel who helps me each day. The virtual systems basically work for itself now training together. And i kinda trained. You bring different things. But she's got that same attitude right so we have to kind of two people. Instilling look because i know what it's like to be in that.

Danny ramsay dan smith nuggets shakespeare california Bliss dale jim christine oregon ryan
"virtual assistant" Discussed on Amazing FBA

Amazing FBA

04:56 min | 1 year ago

"virtual assistant" Discussed on Amazing FBA

"So that you know what you're dealing with up front instead of not really understanding what you're getting into with a virtual assistant and of course people go through the on boarding process talking about the scheduling that potential issues that you you may encounter. Read the culture so you have to salvage culture within with you. And your and your and your. Va the values and then communication channels. We go through how to train your your ritualised The best way have special techniques how to create mazing. So piece so. I want to focus on that really quick before a jumped into the other part of cracking. The as piece are really important for people who wanna start to outsource even just basic. So piece an sap stanford standard operating procedures. This is where you list out the tasks that you have within your business. So i if you don't have any now i suggest you start doing those even if it's just the basic steps like you just list out what you want to happen with the specific task and then when your va starts learning about the task masters the task and get guess. Know how you like things done. They can come in and improve those. Sap's through time so you don't really have to have a solid standard operating procedure that lists all of the potential problems that come up from eighty. No just have like the the basic steps. You want to happen what your goal is important reminders. Exceptions to the rules the the nose and guess what. We have a playbook on this as well how to create a great espy's so yet my point is having these systems and processes in place will save you a ton of time on training and a lot of people spend eight hours of their day china trainer virtuous wedding packed albeit all. They need is to have these. Sap's have the the research on their own. Give them all of the all the documents in all of the the the links to your to your business everything that the that that you can give them to learn about you. N those amendments comeback check on them after them if they have any questions test them on on what they learned and then come in and say. Hey this is how i. I would do it if i were you. Help them improve how they do it through time takes about a couple of weeks to train them but after that they start improving their your systems and processes or view moving forward and then as some new tests. Come in you. Just give it to them. Hey anna here's a new task..

Sap Va espy china anna
"virtual assistant" Discussed on Amazing FBA

Amazing FBA

05:52 min | 1 year ago

"virtual assistant" Discussed on Amazing FBA

"Eight amazon sellers ecommerce sellers and it's a subset of amazing. Fbi podcast today. We are welcoming anna santiago from outside the school a little bit. About outsourcing hiring a va or outsourcing is something that people talk about a huge amount of the time amongst amazon owners. Commerce business owners. It's actually often less often implemented and often. I've i've come across people who otherwise got very good businesses who outsource and it doesn't really work very well so if you've considered hiring. Va up not taking the plunge or if you've tried hiring but it's not really worked out for you that i think today's guest is gonna really help. Change out for you. So and i welcome to the show greater here. Thank you so much for having a three shaded. I am so glad to hear. And i'm excited to share valuable information that i hope everyone else finds value. Lows will thank you perfect. Well you're the coo chief operating officer of outsource school and now you've been working remotely for over ten years you've been monitoring at fifteen va so increasing incredibly experienced. But let's talk before we even talk about in general about your relationship to outsource cool. Because i think that's that tells us a lot nathan hirsch and given the previously owned free up. Which isn't outsourcing agency. And they now teach people how they outsource which is outside school. But what is great. Is the ice to nathan recently reached out see he would come on the show and he said no. I no longer do interviews. Tautou our coo. Anna and i always a bit skeptical because used to interviewing you know the company owners and unless both he and i thought wow this is going to be a great interview so you are living. example of outsourcing. Say tell us how they came to be. Because that's an unusual. Most people don't outsource podcasts. Yeah i just wanna say you're not the first person who's been skeptical of having me on your show because they're they're usually not used to the idea of a filipino. Virtual assistant Freelancer on their podcasts. So it's his true. I admit this. This was a bit of skepticism now. And i thought okay. Let's talk to them into what they like. And of course. I found that you incredibly intelligent articulate and all the things you want from a guest but yeah tell me more about that that how can be and what that sort of resistance is about..

anna santiago amazon nathan hirsch Fbi Tautou Va va nathan Anna
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

01:48 min | 1 year ago

"virtual assistant" Discussed on Scale The Podcast

"And that's it so she's talking to him she's calling them giving them the registration link and getting them through the process of like getting signed up. Wow so she's generating revenue for you. She is and angel angel in two hundred three hundred phone call day so she's she's generating even more than what was. Wow okay. we've moved way. Mccarron kind of doing social media force curiosity if you had to measure return on investment like what is what do you think that is for your virtual assistant team whose hound on the phones and giving you back your time and i have no idea i mean we look at it all the time of for what they're doing for i guess just bounce. She's handling the bones and it was something had asked prior to my desk. We'd asked our emissions aim to have no less than a hundred uncle day and she's touching three hundred so she's she's almost replaced three outbound phones phone sales person for me to what we had one here. Yeah and you probably feel like not only. Are you getting three times. The activity level. What would you say. The results are double the same double at least double that's cohen..

Mccarron cohen
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

01:42 min | 1 year ago

"virtual assistant" Discussed on Scale The Podcast

"What were some of your buying concerns when you first signed up like a common one that we deal with is like is there english good and are they smart which always when somebody asked the question. I always like right. it's good. I always cringe a little bit when somebody asked me that question. You know like are they smart. I'm like oh my goodness but anyways how would you address those questions if somebody asked you that smarter than a problem. We we transition karen francine to multiple different roles and even like yesterday one of our directors. Instructors had an idea to create some posters. We could be idea to. Karen francine with an hour. They already had mockups for us so they get done a lot. Quicker forest in what. Some are on the ground people who've done or us-based people but i mean part of the part of our interview process with since they are going to be on the phone for us. We made sure they that we could hear and understand them. Yep and there was a few we until apple's okay sounds like a robot or his answer for rehearsed. yeah but going through that initial one. When we found karaoke we knew she was the right one for us. And i told you a minute ago. Nobody knows that she's not us based..

karen francine Karen francine apple
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

06:04 min | 1 year ago

"virtual assistant" Discussed on Scale The Podcast

"I mean. I think the first part is just acknowledging that you have anxiety it some people don't realize it sometimes people are depressed. They don't realize it. I would say especially for thirteen year. Old the easiest thing to do is saying like what do you feel your body. you know. They'll they'll feel their hurry signal butterflies. They'll feel tingles short wrath. Nuts i think really the place to start. Because people can't always articulate how they're feeling emotionally but they can articulate what they're feeling in their body have you ever Counseled with ceo's or like how t manage like people is any part of your practice focused around helping leaders you know. Get more from their people so we have in the past with pandemic. it was not something not companies. Were prioritizing yeah. We did that. we did do something though. There was a company that we've worked with for a little while they actually have a team member commits suicide nowhere and it was like a really tight knit group so we worked with the management to kind of sort of teach them how to handle his great in the workplace. And then we also did some light therapy type groups with the team over zoom And they they won't really love that. So i mean it was definitely different from what we've done but i think it was really good opportunity to do something different. Anything else i mean. Thank you for being the client. We really appreciate you. And you're like this is good stuff for my best friend. And i get you know. Give them a little high told you it's possible you know now and people love that so they go all right. Well when you're ready for an assistant for your Patricia and you. I would love to set that call up and show you how i use mine So if you wanna rock that out and then as you grow and scale just let us know how we can serve. One thing that we do. A lot of is recruiting so Out especially in the healthcare world like the reaching out on link thin and sending him emails on scheduling appointments. We do that a lot for health care and in home healthcare and smother. We're industries plumbing of all companies. Apparently plumbing is very hard to get talent in now So that might be an opportunity for you guys and then Just excited to hear your story in connect with you. Today aren't yeah so much but thank.

Patricia
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

03:26 min | 1 year ago

"virtual assistant" Discussed on Scale The Podcast

"What lessons you might have learned Things that you you you were like well. That didn't work don't do that. Yeah i think it's really important to have a very clear system with like where you can actually read it out. Put it on paper so that someone can follow it step by step number time for you know it's hard. Maybe you can help me with this. Since you're like a master at brain and influence stuff teaching our clients the importance of that the almost have to hit the wall and make mistakes and fail for them to then realize they need a document no matter how much we help them through. That is just you know. An i think one of the the most important things that people know people who are starting small business or people who are growing their small business. It's important really like you have to do some up front work but it's actually more to chew do it as kind of as time goes along like you don't wanna build something upfront by out. The process work. You do a long and you have to kind of be comfortable with that uncertainty. That like things might be disorganized for a little bit or things not go according to plan. Or maybe you're scrambling to get get something done but you're not gonna know what works and what does unless you actually do it. I love it. I love it. What's the biggest challenge with running therapists. I mean fifty. Five sixty therapist is a big deal. I mean they all have clinical supervisors which definitely helps. So i don't have to directly manage What is the biggest challenge. General anxiety which i could save everyone in new york city but i would say anxiety. It was interesting how that first month and a half of the pandemic we thought like. Oh it's only gonna be two months and it wasn't things slow down a little bit. People weren't getting as many new clients. Some clients had to stop for various reasons. And that was a little scary. And then nowhere just like picked up like fivefold everyone was completely full again and we were putting people on waiting lists. We're turning people away. And i was like i've got hire more people so that was a really interesting thing but i do see that a lot with anxiety like about everything. I mean anywhere from time management to completing their documentation to lake no client sneezed in the wrong direction. And they're afraid that the title like you know all kinds of things. But i think to the age group i mean. We're all with the exception of one person. I mean we're all under forty five. It's interesting 'cause. I wonder if we can have a conversation around managing anxiety in young people. Like you know i've got a couple nieces. That are super stressed out. Thirteen and fifteen year old girls. You know you mentioned the hardest part of running. A business is anxiety. You're in that space Maybe our conversation may be wraps around business executive from an expert managing it. I don't know i'm just.

new york city
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

03:58 min | 1 year ago

"virtual assistant" Discussed on Scale The Podcast

"Everybody dana. Ramsay here with my. Today's guests is keely team. My she is the founder and ceo of refresh psychotherapy in new york city in her practice focuses on helping people through stress and anxiety. Major life changes in what i love about this interview. As she has a team of over sixty therapists and one virtual professional and she shares with us some of her secrets to success. What do you have your virtual professional doing for your company. So she could. She answers all of the emails that come in from psychology today which is lot everything that she manages our doc doc Which can be a lot of times likely lately slower. She emails any she Either will respond to or forward on any increase for our website. She answers the phone. Cheever turns voicemails. She does all of our intake word nation so essentially someone might go online portal or so might call up and ask for an appointment so normally when you go to your doctor. You sign a bunch of registration paper when you got there. We have an advance because we have a survey so the therapists can actually look at all their person dancers and things like that being prepared for it. So she sends at all out. She makes sure that that all comes back within forty eight hours of the appointment. She gets all of their insurance information. She sends it to our insurance person. And you know. Make sure that she that christina actually comes back to katrina with all of the co pays and things like that so it can be related to the clients. Sometimes we might have her do like one off things like you know. Can you create this or you know things like that. She likes to glue. Yeah yeah we keep pretty busy. I'll be like we started out kind of treating her on himba. My seal old patricia met with her. They would have a little meeting every day to kind of go through stuff and how we feel acclimated..

refresh psychotherapy keely Ramsay dana Cheever new york city christina katrina patricia
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

03:59 min | 1 year ago

"virtual assistant" Discussed on Scale The Podcast

"Insurance brokers engineers. Shauna says it's okay. Let go do this their their mind. More risk burst friends. you know. they don't want to make new new step happen. Okay cool so you've learned a lot. let go earlier. you've had a great experience. What do you think the future of your businesses can look like now that you've hired virtual professionals and i'd be remiss if i didn't ask the. Cpa how much. This is dropping to the bottom line because actually probably know that question of so. Yeah what's what's in winston store for the future and then what do you think your return on. Investment has been you know having virtual professionals sore. I would say you know for the future going forward. It's really helped us to focus on the value added activities of our professionals Getting out of the the kind of slug of some of the administrative tasks A really focusing on client service listening to our clients about what their needs are not just doing the compliance of the business but being proactive in especially in our industry with there being so many changes here recently with a tax law and You know what all these legislative changes associated with covert relief. We want to make sure that our folks have time to really digest that so that we can be trusted advisers to our clients Having some of those routine tasks that are done and we know that they're done in it's consistent is Really helps us to focus on those things from a bottom line perspective. I don't know if you mentioned this to your to your listeners but We started with the thought of bringing on one. Vp ban in january in ultimately decided based on the value that we were getting for the skill set to bring on to at the same time. and looking at the task in what they've been able to accomplish in the last six months That same skill set would probably cost us about sixty percent more. So you know we talk about bottom line and just utilization were able to pass that investment on into our our business and invest in some of those those technology upgrades that we we desperately need going board love it. I love it. And i'm curious are the employee retention credits part of your strategy going forward and i'm asking crazy questions because i i my cpa told me about this. And i was like we get credits. This is amazing. And i just while. And that's that's definitely an one of those things that that's available we you know we have to consider how we've been impacted by shutdowns. Cpa firms are those that have been essential employees so our folks have actually been working more through this rather than less. So you know we we consider that but employee retention credits are definitely Out there for business owners who've been Disrupted we have a number of clients that are religious organizations. they've been completely shut down You know certainly those that are in kind of like the health and fitness industry have been really you know significantly impacted in these retention. Credits are definitely Right on time for them. So yeah sure wanna thanks for being here today really appreciate your time my pleasure best to you thank you..

winston store Shauna
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

04:24 min | 1 year ago

"virtual assistant" Discussed on Scale The Podcast

"That <hes> <hes> <hes> <hes> help people helps people with their financials in you're using us to get paid into such a cool story so one of those things that intuitively think that that's what my can't think about it as you know like you see kind of a hairstylist. That needs a haircut. Is her so focused on taking care of other people. I love it. Well even in our business. I mean we use virtual professionals for the ar ap billing invoicing. Follow up you know. Like i mean it just makes a lot of sense that way are folks that are here can focus on loving on their clients right. The and that's about a mind what What did you learn on boarding professionals into your business as a cpa firm. Well one of the things that we learned is that there were better software applications to do the things that i just described So a few months into on boarding our virtual professional professionals we were having conversations with some of our software vendors and considering <hes> alternatives to applications that we've been hit using historically ones that would better accommodate a cloud environment <hes> ones that would build into our processes some better project management flow And i think having a knowing that we have the manpower in our virtual professionals to go through the implementation of those applications making the decision of a bit easier for us It was really daunting thinking about having our professional staff being leaders on those tasks in going through some of the mechanics of the implementation But with the vp manpower Some of those tasks like reviewing the database of old data making sure those things cleaned up was cleaned up Really helped us move that process along as a professional services firm. You guys bill you know your clients on an hourly basis typically in whether you're an e a cpa and engineer an attorney anybody consultants environmental and whatever a professional services firm you know the system in processes that they have ultimately dictate how profitable they are. How much revenue what. They're what's interesting too. Is you guys. Have a capacity stuff you know if you hire a fulltime. Cpa you know how full is their day. How much how much. How many hours are they building in their week. You know that's a really big deal to kind of measure and manage as a company. Now that you've done it. How long have you been a client by the way since january. I believe the six month mark. All right i mean it's good news. What would you go back and tell yourself like last year before you hired us. I i would go back and tell ourselves to let go of some things a little sooner. I think we were a little reluctant are not having experience with. Vp's before of really utilizing their full capacity and capability in so either accountants were kind of cautious by nature By over time they proved to to us into other Within the firm of their capability in responsiveness and certainly that has built trust in in in what they can do for us going forward. So we've been really. I would definitely say. Let go center <hes> but <hes> you know it's a learning learning curve and i. I'm really excited about what we can do that. We've gone through got a bit climb of getting past some of these Software implementations in were running along a little bit more smoothly. now. I love it. Yeah so you listening for the attorneys

"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

03:51 min | 1 year ago

"virtual assistant" Discussed on Scale The Podcast

"So far daniel has been really positive. I think As i guess any small business when they get a partner with virtual professionals you kind of feel it out to see what what works and I think we're very much in that that phased by we've tried to let go of the ways things used to be in kind of thing through things a little differently So having vp's on board as really kind of helped us think about how we're doing than what we can do to scale. I'm what i've heard from other clients is because they're not in your office then you have to document more in that documentation you learn things. Is that what's happening for you. absolutely in it's interesting. Because we're not what i would consider a new business. The firm got started over nineteen years ago. So we're pretty much you know adult phase here Having a partner retire and let's face it what happened with kobe. Cova and the global pandemic has really shaken things up a bed and really set into overdrive..

daniel Cova kobe
Fantastic French Startups at Vivatech 2021

The Voice Tech Podcast

01:59 min | 1 year ago

Fantastic French Startups at Vivatech 2021

"Here with the team at need. Could you please introduce astounds name questionnaire. And i'm the cro accompanied. Those of cook need c and see Cro meaning chief revenue. Right right excellent. okay Could you start by introducing. Kobe tell us what is cognate. What does it do Who your customers. And what problems do you help them. Solve many questions at the time for it. So katie's he's a real time A obeys virtual assistant That is designed to help Inside sales and customer service reps in conversation real time conversation with clients. What the tool does it is. Listen to the conversation. Detect some key wirtz and prompts on the contextual relevant information that direct can use to have better conversations. We're talking about call. Centers is that right Sales rep in a cool center remotely those days right. So it's not necessarily only call centers it can be a you know salesperson that spending also time on the phone I guess it would be face to face at some point when we all wear glasses with mounted reality in front of screen dashboard. That helps agent. Yeah it's from two thirds prompting information during the conversation based on the detection and this information can be additional information to Help him be more precise or use on the recommended work where being for the messaging it can also questions to to Extend the conversation can be on sas to objections or the way to go round objections. It can be many type of question that of content that can help the during the

Kobe Wirtz Katie
"virtual assistant" Discussed on The Evolve Your Wedding Business Podcast: Marketing For Your Wedding Business | Online Business

The Evolve Your Wedding Business Podcast: Marketing For Your Wedding Business | Online Business

02:43 min | 1 year ago

"virtual assistant" Discussed on The Evolve Your Wedding Business Podcast: Marketing For Your Wedding Business | Online Business

"So i would love for you to take the time to start getting stuff off your plate. Give by yourself five hours a week if you can't make back the hundred dollars or whatever it is that you're spending that's a bigger problem. That's then an issue with you. Know business and marketing and sales. But we need to deal with that. But i am willing to bet if you have an existing business getting those even just five hours back a week can be massively game changing to your revenue. You're going to be able to generate so much more revenue. You're going to be able to do so many more weddings and work with so many more clients as a result of getting all of this back end. Work off of your plate. So i know this is a big starting point. I want to hear from you so diem me over on instagram. I am evolve. Your wedding business. Let me know where you're at with this. Let me know if you already have a virtual assistant. Let me know. Because i would love to hear about your virtual assistant and recommend them to other people by the way. Let me know if this is something you're thinking about. If this is something you have questions about this is something we talk a lot about in the wedding business collective because you know once we get your marketing on point and you're booking way more weddings now time becomes the issue. We need. Start reclaiming your time and that starts by documenting what it is that you do simply with loom videos and handing it off to someone else just like do with the editing of this podcast. I could spend time doing it. But it's not the best use of my time and quite frankly. I don't want to so i don't and it's well worth the money so shoot me a dm. I definitely want to hear from you. Let me know where you're at with this. Let me know what steps. You're gonna take going forward. And i'm happy to connect you to anyone that i can that i think will be able to view well as virtual assistant and i will link to everything. I mentioned those hundred tasks you can. Outsource avis in the be dot com the abundance group all of that in the show notes this episode which you can find at evolve your wedding business dot com slash one nine three and i will speak to you again very soon..

hundred dollars instagram five hours a week five hours one nine hundred tasks more three
Task-Level vs. Project-Level Thinkers: Finding the Right People for Your Business

Startups For the Rest of Us

02:29 min | 1 year ago

Task-Level vs. Project-Level Thinkers: Finding the Right People for Your Business

"Thing i want to cover is something i've covered briefly danced around it and qna episodes but it's around hiring folks with different mindsets. And most specifically i think of name for this but i think of it. As a task level thinker project level thinkers and owner level fingers and back in the day when i was hiring virtual assistants. Fresh off the four hour workweek. This is what two thousand seven or eight. I realized i could try to replace myself by hiring five dollar an hour virtual assistant in the philippines and they were very much task level. I would record a screen cast and it would take me thirty minutes to upload it to website and then send it to them this before. Loom it all those things. But i could outsource some i guess some rudimentary truly just repeatable tasks almost things you could. You could almost automate with code. But maybe they would take too long to do or things that were just easy to throw into google doc or a screen cast and so for years i operated with task level thinkers and the i was happy as a basically a solo procure with seven or eight. I think actually peaked at nine contractors. Who are helping me. This is different. You know folks who were doing design work folks who are doing administration folks who were doing email support developers and it was like all right. Here's your next task to take care of this. But what i realized is i was then doing all the owner level thinking which was longer term stuff and the project level thinking which was okay. This project need there's project management right. It's like this project needs seven things to happen. So now i get to manage all those people and that was fine when i was small. That was fine before. I wanted to grow multimillion dollar company but there was a turning point for me. Let's say it was around. Twenty ten twenty seven where hired a couple of people who were more practicable thinkers and they themselves i could hand an entire project and they would then other resources for me or they would just do the whole thing themselves because they were essentially full stack employees a developer term. I think most of you know it but as someone who can who can design and who can code and it can do database work and maybe even devops work but if someone who has a multitude of skills and that's when i realized oh this is the achievement unlocked here and this is why when folks do raise a lot of funding. They will hire individual contributors. Who you could say well. They're thinking about their own task. But you'll also you're able to afford Thinkers which i was not able to afford prior to that point because i never had a business that generated income

Philippines Google
"virtual assistant" Discussed on Change Lives Make Money

Change Lives Make Money

02:02 min | 1 year ago

"virtual assistant" Discussed on Change Lives Make Money

"Don't find your ideal client online yourself then you better believe you're virtual assistant isn't going to understand that either 'cause you're virtual system's gonna come in to your business and they're going to be like tell me what to do boss and so if you don't understand these processes and systems you're virtual assistant is gonna either and like i'm not just saying like understandings processes and systems as in throwing fucking shit all on seeing seeing what sticks because unfortunately i see a lot honestly. I see a lot of business doing this too. And i'm not going to name names because i'm not into that. But how many of you guys get cold deemed from business coaches. If you're like looking to grow your coaching business all right. So business coaches will do this do and they'll have visas that send out coal. Dmz that's super like not about that life and so you're hiring a virtual assistant in your training them to send no one hundred dm's to complete strangers every single daylight. That's probably not the best approach. So like i'm talking about. Mastering lead generation means that you actually have a process that converts in terms of relief generation. Mastering network expansion that you actually have a process that converts with network expansion so that when you hire virtual assistant you can teach them a process that actually converts verses throw sending a thousand messages a day hoping that one person says yes to you right. Does that make sense. You need that you need to master like guys write this down you need to before you can teach a skill you have to master it first before you can teach a skill you have to master it. I this is why we don't teach earth systems and the level one coaching program guys. Before you can teach a skill you have to master it. So all my coaches in the coaching academy are still learning how to get business to ten thousand dollars. Moms still learning how to generate leads are still learning how to expand their network and so i don't teach them how to hire virtual assistance in level in program because they haven't mastered the skill set yet right before you can educate somebody how to generate leads. You i have to understand how to generate leads and this is why this is why this is why i teach this in the level two coaching program if you haven't.

ten thousand dollars one person thousand messages hundred a first level two single
Q&A: What Are Some Good Ways to Repurpose Content?

Side Hustle School

02:13 min | 1 year ago

Q&A: What Are Some Good Ways to Repurpose Content?

"My question is are there any rules against using your blog posts in more than one location. It seems like a lot of trouble to write for a blog create social updates and enter the world of multimedia my ideal situation would be just to create the content in general and then repurpose it in different mediums. But what's the best way to do that. It seems there are different formats and best practices for each one. So i'm not sure. How much editing will be required and is this something i should do on my own or get some outsource help with looking forward to your response. Hey lisa thank you so much for the question. So i think i know the first part of your question. Are there any rules against it. Not at all no rules against it in fact you should do it. It's a good thing to find a way to work once and then use that work multiple times. At least as long as you can do it in a way that makes sense at least as long as you haven't promised exclusive content to some particular platform or network but generally speaking yes. You can absolutely do this now. As a disclosure. I don't think i do this very well. I was thinking about this. Like looking at gretchen. Rubin longtime friend and mentor to me. She is incredibly prolific and yet somehow also does a good job of multi purposing content in a natural way. I see a lot of her work in lots of different places and it's similar you can see some things excerpted and you can see okay. She posted this year. Maybe a longer version of it here or something but it all works worked really well. John aikoff another friend. He's also good at this Lots of other people too. I just mentioned those two. Because i am not an expert but i do understand a concept. I in fact i was talking with john recently. He said he's been trying a service called monday. Dot com which is not a sponsor notation. You just mentioned them because he said it's been helping him out with scheduling post to various networks which solves a lot of time solves a lot of coordination with his virtual assistant there other platforms like that as well. Buffer dot com later dot com. Do some similar things Now that doesn't saw the editing issue right for that you need to find the right format for all the platforms you planned to published

John Aikoff Lisa Gretchen Rubin John
Apple's Siri Will Stop Defaulting to a Female Voice in the U.S

the NewsWorthy

00:33 sec | 2 years ago

Apple's Siri Will Stop Defaulting to a Female Voice in the U.S

"Next time. you update your phone. You'll be asked how you want your virtual assistant siri to sound everson. Siri debuted in the us in two thousand eleven. It's defaulted to a female sounding voice but a critical study from the united nations. Found systems with automatic female sounding voices and names may reinforce negative gender stereotypes. Some fear having a female voice implies that women are meant to be obedient and submissive. it's worth noting and other regions of the world series. Default is a male voice. Well no matter where you live. You'll have a choice soon. The next round of software updates is expected sometime this

Everson Siri United Nations United States
Microsoft shuts down Cortana on iOS and Android

TechStuff

01:41 min | 2 years ago

Microsoft shuts down Cortana on iOS and Android

"Officially pulled plug on these standalone. Cortana virtual assistant app for the android and ios platforms. This was not a surprise. Microsoft had announced. It was going to do this way back in the summer of last year which i think was fourteen years ago and honestly the company has been winding down cortana for a while. Now i think the main problem microsoft had was that it was trying to piggyback a virtual assistant on top of platforms that already have native versions of that kind of technology. Google has google assistant and of course apple has the famous siri. It's hard to get smartphone users to install a new thing. The does something their phones already do right out of the box. Microsoft gave up on. Its own windows. Phone platform a few years ago with support for windows. Ten mobile office apps fading away earlier this year. But this doesn't mean cortana is going away completely instead. Microsoft has been incorporating cortana functionality into office products so outlook word excel etc so those outlook users out there have probably already encountered this. I know i have pretty much every day. I see. I got an email from cortana giving me a summary of what my schedule is for that day. This reminds me of how google will frequently introduce a new product that will receives half hearted support from the company. And then we'll get phased out but some elements of whatever that was will eventually find their way into other google services that have a bit more staying power. I'm expecting that that's what we're seeing now with. Cortana and

Cortana Microsoft Google Apple
"virtual assistant" Discussed on The Tightrope with Dan Smolen

The Tightrope with Dan Smolen

05:14 min | 2 years ago

"virtual assistant" Discussed on The Tightrope with Dan Smolen

"In running a business there are some things that you have to step away from so that you can concentrate on what you do best. I'm dan smolen. And this is the. Dan smolin podcast. We help people to navigate the future of work to work that his profound protects the planet empowers people and communities and is fun to do meaningful work. The story that our guests tell and the insights that they provide will inspire you to connect with work and experiences that stoke your passions and make the world a better place for the future of work is meaningful work as the pandemic rage during twenty twenty and millions of business founders and entrepreneurs settled into remote work. Many of them turned to virtual assistance for help. Virtual assistance are trained professionals who empower their clients to get done the big that they lack the time or skill to do on this episode. We meet kate gable. Bright as principal of virtual kgb. She delivers to clients capabilities that are normally associated with big marketing services. Companies oftentimes them to launch new brands. Increased sales and build formidable social media. Presences cates background is impressive. For years she led a successful experiential marketing agency and it was during the pandemic that kate decided that the time was right to launch virtual. Kgb for sure the growth of virtual assistance services is what drives the future of work as more people strikeout to run their own businesses and side. Hustles i spoke with cape gable bright during march twenty. Twenty one over zoom cake gable. Bright welcome to the podcast. Hi dan good to be here and good to see you my friend. Hey before we dig in. I'm wondering if you could tell us about your company virtual. Kgb what is it exactly and the value that you provide your clients. I ran a virtual assistant service. And so i save time and money for founders ceos by organizing the chaos and getting it all done virtually so one of the things i notice i was doing. My research is that you work with a lot of startup. Company founders and prior to founding virtual. Kgb you yourself had founded in grown your own experiential marketing agency. How has your founder. Experience influenced your process in providing virtual assistance and the assignments that you take on for your founders..

dan smolen march twenty Dan smolin kate gable millions cape gable bright dan twenty twenty one Kgb Twenty one business
Now Apple Maps can help you find COVID-19 vaccination sites

Mac OS Ken

00:46 sec | 2 years ago

Now Apple Maps can help you find COVID-19 vaccination sites

"Has pushed a pretty timely behind the scenes. Update for apple maps. Macrumors says apple has updated the app to show nearby kobe. nineteen vaccine providers across the us. According to the report vaccine location listings include operating hours address. Phone number and link to the provider's website where apple maps users can get more information about available vaccines and book an appointment. The peace says you can also ask. Apple's virtual assistant starts with an s. For vaccine information asking rhymes with blurry. Where can i get a kkob. Vaccination should offer pertinent information about nearby locations

Apple Macrumors United States
Setting Spotify as a Default Music App in iOS 14.5 Isn't a Feature After All

Daily Tech News Show

00:30 sec | 2 years ago

Setting Spotify as a Default Music App in iOS 14.5 Isn't a Feature After All

"Apple. Clarified that ios. Fourteen point five does not let users set a default music service but that as a seri- intelligence based feature the virtual assistant will ask and learn over time. What music services. You prefer apple points out that siri may ask again over time. What music service to us. Even if you've already told it and that there's no setting to set a default like there is for browser an email

Apple
Apple clarifies you can’t actually set a ‘default’ music service in iOS 14.5

Daily Tech Headlines

00:21 sec | 2 years ago

Apple clarifies you can’t actually set a ‘default’ music service in iOS 14.5

"Apple clarified that iowa's fourteen dot five dozen allow users to set a default music service but that as a seri- intelligence based feature the virtual assistant will ask and learn over time what music services users prefer apple points out that siri may ask again over time what music services to us and that there is no iowa setting to set a default music service like there is for the browser or

Apple Iowa
How to Grow a 6-Figure Business in 6 Months

Entrepreneur on FIRE

03:47 min | 2 years ago

How to Grow a 6-Figure Business in 6 Months

"Christine. Say what's up to fire nation and share something that you believe about becoming successful that most people disagree with fire nation. I am so excited to be back with j. l. d. and each one of you and i believe that the hardest part of growing sicker business. You love is allowing it to be easy. Doesn't have to be hard but we were taught that it does right. We're taught to be really good employees and so what our brains to try to keep us safe when we start dreaming about getting not first traction in our businesses. That's what makes it hard not the fact that you're not capable. I mean. sometimes. I ask myself like what is the path of least resistance here. Why am i making this difficult for myself. Like what feels light. Not heavy. And i'll tell you fire nation. I am keeping all the things they feel light and feel easier in my world right now and i'm releasing the things that feel heavy feel hard because it doesn't have be difficult and we're talking about a pretty cool topic how to grow a six figure business six months working ten hours a week and i just want to talk about the realistic -ness of making six figures working ten hours a week. Break that down for us christine. Yes this is all about simplifying like you said what feels light right. You only need two things in order to have the foundation of a six figure business like you need a clear niche and you need an aligned. High ticket offer providing some kind of service whether as a coach as a consultant as a service provider freelancer marketer. Virtual assistant opium social media manager. One of those things. That's all that you need in order to be able to start going out and offering it you need to things. Fire nation a clear niche and that clear niche aligned with a high ticket offer of some former service. That christine was talking about right there. And what's really powerful that for me. Is i see a lot of people today. Saying john like man. I want to launch podcasts. Like interview entrepreneurs of that and listen entrepreneurs on fire fails if i launch it in twenty twenty with my same skills that i had in two thousand twelve i. I won in two thousand twelve because it was a niche. It was void. I fill ditz. And that's why that one got traction. So what is a specific niche. The can be clear and defined for you. Fire nation that. How can you weave in an aligned like that word aligned. High ticket offer of a service that makes sense because right now man. I'm c. n. Christina kinda wants you to chime in on this because i'm seeing a lot of people doing things the wrong way which is like they're working so hard for these like really low ticket offers and just you know having to get like a hundred thousand sometimes even more than that of the sales of these low ticket offers for it even to add up to any kind of meaningful money and like every sale is tough like it a lot times. I found that a low ticket sale because sometimes even be harder than hydrogen sale. And we gotta get into that kind of specifics too. But what do you think about this. I completely agree. I have like a what not to do right. And it is literally what you just said. Don't write a book or start a podcast. I don't download every freebie and try to piece together. A business plan from them. Don't create a bunch of low priced products and start offering them all and also like. Don't tell yourself you don't have enough time because it's almost never time problem. It's a clarity problem. Like if you knew what to do you would just go do it already. Which is why if you know what to do. You can do it in ten hours a

Christine Christina Kinda John
Interview With Conversation Design Institute co-founder And CEO Hans van Dam

The Voicebot Podcast

05:53 min | 2 years ago

Interview With Conversation Design Institute co-founder And CEO Hans van Dam

"Odds van damme. Welcome to the voice by podcast. Thank you so much for having me. Okay so you are. The head of the conversation design institute. Why don't you tell the listeners. A little bit more about what that is just to get them started and then we'll talk a little bit more about how that all came to be. Yeah so conversation design institute. What we do is really recognize develop and promote the role of the conversation designer. So we sort of envisioned at every enterprise in the world is going to have a department. That's going to work on a assistance whether it's chat bots voice assistance and are all going to have people designing these conversations. Deploying them and managing them So we really recognize that as a serious profession and together with the industry. Really try to figure out you know who's going to be working at department. What's the skill set that they need. And then we develop content for that so we have courses. We have a certification program And that's really how we try to position ourselves in the market as the leading training and certification institute for designing versions. Okay yeah that's great okay so for the listeners. Now they have that context. But you didn't just arrive at the conversation designed institute is like the first thing you've ever done so tell me a little bit about how you how the conversation zayn is came to be but like your career and how you move forward. You were just mentioning to me. You thought when you were younger pre university that you thought you might be a writer That's straight into economics. And and i think writing came back a little bit. Yeah that's that's that's definitely true. So for when i was in university i i went to university of amsterdam thinking that was going to be really studying economics and then i got more interested in philosophy literature and just started reading a lot and i was writing fiction short stories and i. I really thought. I want you know was going to become a writer a novelist and wrote a manuscript. Send out too much publisher Publishers stay did not agree with that vision So when it was time to actually get a job. I got interested in copywriting. So it's like what's something related writing. What does that mean so ended up as a copywriter at a startup. incubator through. Ace venture ops part of mit stanford v latte so. So i was helping out these different startups helping them with the proposition and writing copy for them but allow me to then learn about technologies. Well so got more interested in in the tech space Join a little startup. There was doing some video streaming completely failed so when that story ended it was time to get different. Jobs ended up in customer service really as a quick job doing social media for kayla dutch airliner. So fire go into airline and customer service. Exactly so that's it doesn't get better than that and the company though is involved there with see x. company which was a chat bot company Acquired by siham a couple of months ago so i joined. cx company and Day were doing still virtual assistants whereas like you and a so. You'd ask a question they probably would not answer The old school things on a website and all of a sudden like everybody wanna chat bots and got interested in that and became more conversational. Cx company at the time didn't really know what that meant for the content. Their clients had no idea what that meant. And for me is like i always wanted to write dialogues and know from fiction writing understood. The technology understood the service space for me. It became very logical to actually focus on that problem. So i started doing this freelance at a bunch of clients and then i met my co founder and they had a an agency and behavior design so they were a psychologist thinking really about how people interact with products designed design for certain behavior and made a ton of sense. Because they were already doing stuff with conversational interfaces as well and we really. We realized that if you have a conversation between an artificial brain on a human brain you know you should make psychology and technology equally important in all right and so we. We started playing around with that and we had an agency was called robo copy at the time so so we just got a bunch of clients got more experience about designing conversations Started a little academy which is really focused on chat bots and Got in touch with google. Wally brill that that reached out to us and he really took us under his wings. And explain there's a lot of the fundamentals of voice design and connected with other designers So that got us more experienced gutters to work with you know the best designers in the world and and learn from there and as we went on that journey we really saw that the education was a big part of it So we created the academy and now mission or honest. Really that you see that enterprises are looking for conversation. Designers does lots of people that are actually designing conversations. But there is no alignment job title skill sets. It's very fragmented service. Enterprises can't find designers designers can't promote themselves very well tech companies on the other hand. Don't really know who's going to be using the products and how to design freedom universities at university at the same time note that i have to train people for jobs in the future Don't really know what jobs are so. We really tried to seek alignment now in an industry of conversation design. Therefore for conversation design institute was a name more suitable for that as well. So that's really how. I went from failed novelist conversation driver

Conversation Design Institute Zayn University Of Amsterdam Ace Venture Van Damme Siham Kayla Wally Brill Acquired Jobs Google
Grow Your Business With These Part Time Hires

The $100 MBA Show

04:39 min | 2 years ago

Grow Your Business With These Part Time Hires

"I hire an executive assistant. A virtual assistant somebody that can do your ten dollar tasks. What are ten dollar task swell. These are these little nitty-gritty tests that you are doing right now. That are wasting your time. That are not really worth much. They'll actually bring in money into the company. You should be focusing on ten thousand dollar tasks as the founder as the person that's behind the product. You're the expert. You need to use your genius to bring in the big bucks. You shouldn't be using your time doing admin work we're talking email scheduling taking notes updating blog posts. All you'll finicky things that anybody could be trained to do. If you don't have an executive assistant already you could definitely get one and you could start time twenty hours a week for this job position. I recommended shakeout all my jobs up. H this is a job. Board based out of the philippines can get some really good talent for part time higher for this position. Three hundred dollars a month is the ranger looking at peanuts. Compared to the amount of time you're going to save they're going to save you twenty hours a week. Imagine what you can do with twenty hours extra week to bring in more clients more customers build better products. Do more live webinars make more sales. This is what you should be focusing on. Not adleman work. Okay so i hire executive assistant. This is going to relieve you of all the little nitty gritty stuff and focus on the stuff that really brings in the money. Higher number. Two a part-time content writer are fulltime content writer. Connor on our team was part time in the beginning and he was able to fill in some gaps and the reason why i recommend a content writers. Because they're able to write you. Blog posts are able to write you a scripts for your video. They're able to create your social media. Snippets what all these things have in common. They're all marketing activities that are going to bringing customers. That are make you money. And all they focus on is writing great copy to sell your products or services. You get the focus on creating a better product in great copy. Great writing like a blog post. That's evergreen is going to bring you traffic. Seo is an investment right. It's something that you're gonna reap the benefits for years to come okay. Their work will equal dollars. Okay now content writer is a little bit expensive because they are a high skilled job but you can get some really good writers and some of them were via a word count or per blockposts or per hour. You're looking around Fifteen all the way to thirty forty dollars an hour to just get started and you can start with ten hours a week and move up fifteen twenty as you see fit a gray site to Find somebody who works remotely to help you With this position is we work remotely dot com is a good job site for this type of work is usually a tech site or tech jobs but they also have content jobs. Upwork is also a good place to look for somebody in this area next a customer service agent now. Any customer service asian. You know you may not have that many customers with that. Many customer service requests a great customer service. It goes a long way. It helps you. Keep your customers and get return customers. But i also want you to find if you're gonna make one higher that's part time find somebody who is really going to focus on dealing with delinquent turn delinquent payments a lot entrepreneurs leave a lot of money on the table where they will follow up with customers. That have failed credit card. The don't renew their credit card information. They forgot to update their Their credit card information in their account. When it's time for renewal for baby their membership or their annual access to your community just simply they just need a personal touch to get them to update their information many. We'll just ignore this. And they're leaving thousands. Maybe even hundreds of thousands of dollars on the table off delinquent turn and if you have somebody dedicated that just goes to your stripe account or goes to your back in and says okay here. All the filth payments these are all the customers that are attached to an email each one and reach out to them as an update their credit card information so they can continue to get all the benefits of your products and services an individual email from an unreal. Person makes a whole lot of difference and this is low hanging fruit. Easy part time higher Again all my jobs up h is a good place to find that person. There's also a service. That can do this but i know they have minimums in terms of how many customers or how many failed payments but check them out. There called greedy at greedy solutions dot l.

Adleman Philippines Connor SEO
Voice AI in the Contact Centre With Dan Miller, Opus Research

VUX World

03:34 min | 2 years ago

Voice AI in the Contact Centre With Dan Miller, Opus Research

"Thank you done done for joining us on. Its have a legend of the speech. Technology industry joined us. How long have you been doing well. Too long. founded back in eighty five and part of it was looking at what was going on in automated context centers at that point which oddly enough and this might appreciate that the the stove that we studied was when sort of a phone circuit and computer came together and one of the one of the quick and dirty things people did was sort of modify. How directory assistance operators could you can shorten the amount of time that a directory assistance operator could give the name and address by sort of capturing the query with essentially a robot and they use the technology they had back then to write scripts and save the phone companies billions of dollars. So you know this stuff that's been proving its worth in context centers for decades. So would you would you. Would you say that. Recently things have accelerated. I'm reading the law about and things like our conversation and useful for. I'm a wall is the difference. Is there any difference between what's happening. Now this is something. And then everything then so speed. Trek has has improved in fits and starts in those thirty years. And i don't want to talk about thirty years ago. It goes really wasn't using speech wreck so much is just sort of capturing voice forwarding. Along somebody to listen to. So let's say that in the past three years or so. There's just an amazing acceleration in the accuracy of speech recognition. You think even ten years ago we were getting pretty good record. We got has contaminated speech. So you didn't need to say digit or say a word and stop starting around two thousand eight where the advancements have been and where higher powered computers and larger databases of things that can be understood of come along is is really in the past. Eighteen months time class has two or three years. It's just been a horse race. Says has you've been able to save pretty much natural language processing. It's called that has supported people speaking in their own words and recognizing intent from those words and and then matching it with the objectives. Were that intent takes people. So we've we've seen incredible acceleration and just what you can do with an automated voice assistant both points intelligent in coins. But we're talking about contact center so you know it's in the context centers that we're seeing efficiencies. We're seeing what used to be. Relatively extensive technologies thanks to new consumption models like blanket service become portable for companies of all sizes to to essentially have a virtual assistant. Answer the phone in sort of understand until he wants to do and propel them along the way

"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

05:06 min | 2 years ago

"virtual assistant" Discussed on Scale The Podcast

"We're already credible. They already know us so all we have to do is essentially just talked to him. Essentially become clients eventually. Yep what are some of the challenges that you've experienced so far with using my out dusk and been some of the more difficult. I just want people to know what they're getting into. I'm one of those weird sales guys right. Wants you to know. The whole enchilada before you buy so. I'll tell you what i slack. And i'd say i because really i'm responsible for for my lack in this particular area if you really want to have good not just virtual team but just any team. Communication is key Maybe daily meetings are geen after long. Maybe ten or fifteen minutes to get that person on the same pace. Didn't it since some time. Aside every week to talk about key performance indicators to do role play to do training. those things are key. And i'll tell you fall short on that a lot of times in. What i've done is a really appointed somebody else in my office to sort of be the quote unquote manager. Do a lot of these meetings. Because when it was up to me i would set a meeting. Something will come. A counselor is not very. It's not a lot of integrity doing that. Now tell you when you you're not training. I notice that our number started to slip a lot when we went back to doing these role. Plays you know quite. Ironically the numbers pick back up so you need to make sure that when you hire anybody especially a virtual assistant is not right there in your face. We gotta make sure that we're say no time to train to develop to teach your your wasted to be quite frank. Yeah i love that. One of the things that we do on a consistent basis is just video calls when the one that doing right now we just do a video call and there's training and reviews. Sometimes i'll pull calls and listen in fact i've a sales guy right now that i'm i've got listened to his call and and help them win and i think a lot of folks especially when we're entrepreneurs and we're building businesses and training other people. It's not the funnest job right. It's not the thing that you love to me. New people interacting so you're spot on with communication. What about now. Also say also say you know. There's a thin line between being a micromanager. Totally advocate out again. And what i mean by that is you. Don't have the check in with them. Every fifteen minutes or anything right that they know their kpi's notre kpi's in what they're supposed to do. They're going to do it but at the same time. Don't fall into the trap..

frank
"virtual assistant" Discussed on Scale The Podcast

Scale The Podcast

04:14 min | 2 years ago

"virtual assistant" Discussed on Scale The Podcast

"Didn't have a name for it we just said if you wanna complimentary consultation click here. We may want simple. Change called it a fifteen minute. Retirement income strategy session. It was a game changer. Because by called fifteen minutes strategy session who doesn't want fifteen minutes retirement income strategy session. They're already interested in retirement. They they requested our book so yeah it was no intimidation by requesting that and essentially when once get him on the phone call There you know unless there's anything standing in their waiter coming in said a leading and they're going to become clients for the most right right. What what have been some of the biggest learnings that you've had since hiring virtual assistants to help and you know through this whole process because there is a there's a lot of heavy lifting in making those girls there's a lot of conversations that have to be. Had you gotta chase people from time to time. What has been your biggest learning. I think Just watching the way to your staff and your team works. And what i mean by that is is when i went through orientation call finally took me about two to three reschedules but i finally did it when i did it. They actually went through. Kpi's in what do i want my kpi's be in. How many phone calls won't virtual assistant to make how many appointment so expect person to make western maximum valued. They can add to the company and really. I wouldn't have really thought about those particular questions. Because i never really obviously hired anybody even staying nevertheless out of the country right. So what that next sort of forced me to think of my company in in a structured way in hold them to that particular standard. And i'll tell you took that and actually brought it to my internal staff as well. Because i really didn't have kpi's i wouldn't know how to tell them if they're winning or losing. Because i didn't really have that down And also realized that. I was very ignorant to be honest which i had no idea that in the philippines they pretty much have the same holidays. We had so it was to meet in culture. It was it was a learning curve real last minute. Wasn't that big of a learning curve. But i thought it would be a bigger learning curve. I allowed limiting beliefs. I mean i thought that the language barrier would be a huge hindrance on performance in. I'll tell you. I have one person on. My team doesn't speak english at all almost in higher. But i ended up hiring her because he headed heart..

philippines
How to Stop Being So Busy

The $100 MBA Show

03:52 min | 2 years ago

How to Stop Being So Busy

"The first thing we understand is that time is like any other thing in the world whether it's health whether it's money whether it's relationships if you want to manage it you have to measure it like peter. Drucker says what gets measured gets managed. So if you don't measure your time it's impossible for you to know how to reduce your business all right how to make sure you have more time for yourself in other words how to manage your time. So what are we going to do. We're going to first make sure we're measuring time. One of the things a lot of people do in the beginning of the entrepreneurial journey is that they just work and they don't manage what they work. They don't manage what they're doing or when they're doing it so the first step is that we are now going to do anything. Anything in our workweek without putting it in the calendar so every task. You do whether you write a blockbuster with you're answering emails whether you are In meetings whether you're doing a webinar whether you're working on your website whether you're working on your product make sure you put it in the calendar if you're doing it put in the calendar. Why because we have to see a visual of what we're working on how much we're working on it when we're working all that stuff. So what happens is that you're gonna follow your calendar and you're just gonna do. You're going to implement what it says there and you need to make sure you have no gap so if you work from nine to five. This should be no gaps between nine to five in your calendar. Even you're taking a break. Put it in the counter even ever taken lunch put in the calendar. Because what happens. Is that if you have a gap. That's where time gets wasted. That's where you stress things out. This is when you start doing other things. Also it'd be doing the are causing you to be busy if it's important if you have to. It's part of the business. Put an account because then you can evaluate. You could say okay. Is everything here imporant. Can i eliminate any of these things that are on my counter. That's the first step elimination yet. That's not important. I can eliminate. I don't have to do Checking email every hour on the hour. I can do once a day. Okay you want to eliminate or reduce okay. The second thing is can i outsource. Is there anything on my calendar. That i can get somebody else on my team to do. I can train think about it. How did you learn to do it right. You can teach somebody else and get them to do it. If you don't have somebody on our team who can you hire. Get a virtual assistant get an assistant. That's local. hire somebody to do the task because again. Your time is more valuable than money. You're the leader of the company. You're going to bring the big the ten thousand one hundred thousand dollar deals. Okay stop spending your time on things that will generate a value of five dollars higher out for that but no this is possible if you don't see what you're doing you don't see on the calendar what you're doing every single day of the week so your first exercise doing that making sure you put us up in the calendar it may take a week or two to fill out that calendar and actually work with your schedule so as you do something you put it in a counter okay. This is what i do at this time. Okay then we again like. We said we're going to try to eliminate and see if we can reduce anything. Maybe don't spend so much time on something and then we outsource what you wanna do. Is you want to color code the things you eliminated. Okay color code the things that you outsourced and now let's say for example. You made elimination red. And you made things you outsourced a blue now you know. Hey i got some gaps here okay. I got some things were. I can Do other things now. The problem is that most people they just say all. Just do more work in that time. No you're trying to free yourself up so you're not so busy you're probably too busy right now. So you're gonna fill the calendar with the things you just removed with the outsourcers or you. You know removed altogether eliminated it with other things for your life for your sanity

Drucker Peter
Apple reportedly steps up effort to build Google search alternative

Mac OS Ken

07:15 min | 2 years ago

Apple reportedly steps up effort to build Google search alternative

"Financial times ran a piece saying that apple is working on an alternative to Google search an interesting story. It's an interesting idea. According to the paper apple is stepping up efforts to develop its own search technology as us anti-trust authorities threatened multibillion dollar payments multibillion dollar payments. Google makes secure prime placement of its engine on the iphone already. There's so much about this story that's fascinating to me. It looks like first of all apple. Search engine is already running. Although it's not really a search engine exactly. The financial times says when people type in request for info from the home screen in iowa. Fourteen apple has started showing its own search results looking directly to websites rather than going through a third party in iowa. Fourteen today view. The report says the operating system shows apple generated list of search suggestions rather than the google results these results include auto compete style. Excuse me auto. Complete style. suggestions generated by apple showing that it is learning from its one billion users common queries. Okay see i kinda just want to read the whole story to you and then go back. Point-by-point it's the financial times. Why don't we start there. It's the financial times so of course. They're concentrating on the money. Part of it as if apple just started doing this yesterday. They keep saying that the doj is suing. Google for anticompetitive behavior at the center of that suit or near. The center of that suit is the fact that google pay somewhere between nine billion then twelve billion dollars a year to be the default search engine in safari. Everybody says for iphone. But it's for safari right. The doj in the past few weeks at right were suing. And i know we've known that that was coming for a while. But it's not like falcons can suddenly turn on a search engine from nothing. of course they haven't turned it on nothing Two and a half years ago. The got john john andrea. I'm sure i'm pronouncing that wrong He was the head of google search supposedly. They said it was to Increase their artificial intelligence capabilities and siri virtual assistant but he also brought eight years of experience. Running the world's most popular search engine the financial times. Points out. I mean sorry. It doesn't mean that apple is in creating an alternative to google i. I'm going to go ahead and keep reading. And then we'll i should have read the whole thing right. Experts financial times talked to Some of whom used to work for google. Say it wouldn't cost that much for apple to do this. And that apple has hired the talent to do it. That apple could do it because you can't just go in license somebody else's search technology if you're going to be an alternative google. I did not know until. I was reading the financial times story here and this could explain. Why dot go. I love duck duck. Go doug goes. Was privacy focused search engine and you can go there instead of google and you can type in your queries. And they're not being tracked and that's great They rely on being. It turns out their licensing beings technology. Now still your information as dang between you and duck duck go. It's not going anywhere. It's anonymous all that stuff. It explains why duct that goes results. Aren't necessarily as good as you might want. Duck tuck duck goes results to be apple. Can't just skin being. They can't just skin duck. Oh right they have to come up with something better if they're going to compete with google but not everybody thinks they're going to compete with google. Dan wong associate professor of business at columbia business. School said it would be extremely difficult for apple to ever catch up. Go-goes advantage comes from scale. He said and the endless user feedback helps to tune results and identify areas of improvement. Google gets hundreds of millions of queries every minute from users all over the world. That's an enormous advantage when it comes to data surprising. No one apple declined to comment for the financial times all right. There's so much about this. That's interesting and also i think kinda wrong in what. The financial times is arguing first of all. They're saying that apple is doing this because they're worried about losing the twelve billion dollars nine to twelve billion dollars that up. A apple gets every year from google for being the default search engine. I use siri as often as i can. I know people who don't use siri at all. Google still spending nine billion dollars even if he does get better. Google spending nine billion dollars for apple would not be a waste of money because there are lots of people who are always going to google it. They're not going to ask siri for whatever reason. I know that. When i'm out of the store i don't ask siri because i don't like to talk in public. I don't like to you know. Spread my business around. If i'm worried about a search engine tracking me. I'm certainly going to worry about you. Know saying out loud the grocery store or well. That's the only place. I go now saying out loud to the grocery store what i'm searching for. Nobody else needs to know that. At that point i will start typing stuff in at that point. Is it google that i'm going to. I have set my default search engine to duck duck go and that is another thing that this whole of this seems to sort of ignore. I mean the fact that we do have choices at this point. And i would imagine that somebody at least at apple will go ahead and argue. That what google is playing for is placement because people are lazy or people like google or don't realize they change it even though apple has made it clear that yes you can. Google earth could still pay nine billion dollars a year and not lose their money even if apple gets better at what. It's doing now as far as apple trying to build a search engine. That's going to replace google. I don't think so. I don't think apple is trying to replace a bill. The search engine that everybody is going to go to. Because i don't think apple wants that kind of headache. I think all of this stuff about siri better and about apple's being better. I think all of that is true. I think what apple would like is instead of going to any search engine you pick up your you ask a question you get your answer not kicking over to the. Here's what i found on the web. Not thinking oh. I need to go to google or i need to go to ulta vista wherever it is. I need to go to look up stuff. I need to ask jeeves by. Golly i think that's the part of this whole thing. That actually excites me. The most the idea that my virtual assistant could become more of an assistant unless a virtual thing that it could become a a source that i turned to to ask questions and get answers

Apple Google The Financial Times DOJ John John Andrea Iowa Dan Wong Falcons Doug United States Columbia Siri Headache
How To Win Big In The Delegating Game

Accelerate Your Business Growth

04:16 min | 2 years ago

How To Win Big In The Delegating Game

"Over the years this accelerate your business growth podcast has gained recognition as a great resource for. Small Business Owners, business leaders, sales, professionals We have been included on lists of the best podcast listen to it for a variety of business reasons. And that's because of the guests. These are folks who have expertise in particular areas of business and they join me for a conversation where they share that expertise with all of you. That way you can get the information you're looking for. You can implement new strategies you can connect with these experts and implement processes and ideas that can help you. Be. More. Successful. Today's no different. My guest today is Laura Look? Laura has been in the virtual assistant space for twenty three years helping business professionals, attorneys, and small business owners go from overwhelmed too structured and productive. Laura worked as a VA after leaving corporate America Nineteen Ninety seven and opened her agency elite virtual assistance in two thousand fifteen in an effort to offer the same schedule and work flexibility to other professional women. So they can live a life that's rewarding and fulfilling. Thanks so much for joining me today, Laura. Thank you for having me Diane I'm excited to be here. I am thrilled to have you here I will. just say a couple of things before we get into the meat of this first of all, I love structure and. This is why this is a topic that I. I really enjoy and for the benefit of the listeners you know in the interest of full disclosure I know for a couple of years we worked together on a project. So I can you know vouch for her later on when she tells everybody how to get a hold of her I can tell you she's she really knows her stuff. So, not not You know make you feel like now you really do and that's Exactly right. Oppressors. On Oh my Gosh So so we're talking about delegating today and I it's always interesting to me about small business owners like even myself that that. There's this thing we know we should allocate, but we don't know how to delegate and sometimes we feel like it creates vulnerability in us but so I'm curious about. Like what is the biggest? Delegating mistake you've seen people make over the years. I think the biggest mistake is coming into the relationship and not having a realistic expectation. So you know it a lot of people just expect to get started with a va and everything's just GonNa fall into place, and the reality is that you have to give it time to work. It's really no different than bringing somebody into your office that you know if you're not on boarding them properly and you're not training them to work with you properly. So I don't necessarily mean training them on a you know specific tasks that they come in already knowing but I just need training on how you're going to work together. What you're structures could it be a what processes the two of you or maybe it's team and your va are the nope you know how they're going to work together you know I've just seen people like I've tried it before and it didn't work and when I get those convert. We start in a conversation like that I always make them break down and tell me well, what is it that didn't work and it always comes out that will I tried it for a month and it just didn't work so. Now, it's it's going into it understanding that you know I need to treat this like a real position not like, Hey, I've got somebody that's not even in my state and I'm just GonNa throw stuff at them here and there. So that's probably the biggest mistake I've seen and heard over the years.

Laura Look Virtual Assistant America Diane
How To Scale Your Offer With Ravi Abuvala

Marketing School

04:38 min | 2 years ago

How To Scale Your Offer With Ravi Abuvala

"Everyone today we've got another special episode of Marketing School. At this time, it is with Ravi. Bhalla I think I got that right scaling with systems he's chief scaling officer. We're GonNa let him explain what that means in a second, but she's comes affirm that helps other companies scaled to multiple seven fighters using virtual assistant automation systems and I love nursing out on this type of stuff you know whether it's marketing whether it is you WanNa talk about mergers and acquisitions there always are systems that you have to follow and really great. To Have Ravi on the show. How's it going man? I'm Doin' excellent Eric. Thank you so much for having me on longtime listener actually just in the last guests that you had on us to swift. So that's actually how i. kind of had stumbled across through guys in the first place and everyone that's listening. You got so lending ears, I. Hope I gave you got some value today for sure it's going to be dig out as. Many nuggets as I can for everyone. So let's talk about it. I mean scaling what systems, what is your definition of it and maybe some practical kind of case studies examples yeah it'd be happy. So we essentially take businesses usually higher ticket service space businesses, and usually in the business sector. So online advertising, we've done real estate investing real estate residential search engine optimization. We've gone across the board, but essentially, what we do is we help. Them scale by setting in systems automations and the coolest part about it as we have a training center in the Philippines and we place fully trained virtual assistance inside of our clients companies at about three dollars an hour. So we essentially teaching them what they need to do or grow and scale sales, funnels automations add we can nerd out on that, and then we actually give them a virtual assistant that's going to do that work for them. Got So maybe I mean stories are always a good way to explain kind of what you do. So is a case that you can speak to his for example, I work with this type of company and we did this specifically and these are the results that they saw. A glove too. So there's a few different ones but I just was on a podcast little earlier on a day and gentleman was creating podcast essentially PR company where he gets other people on podcasts and explaining to him about a client of mine. Adam he is an incredible company mogul insider and he came to us he didn't really have know what he was doing. He said how what kind of run up your company but I don't know what I'm GonNa do and I look I've been on these PODCASTS, their incredible I've been monetize. An quite a bit just from the value on giving people reaching out to us as are the biggest issues in the marketplace is in this industry is you give people on podcast, but the other issue is that you're not figuring out teach people how to monetize that podcast like how do you actually make money from you just saying, Hey, I have a great product or service doesn't really do anything and so what we pretty much did is crap in a back end off for him so that he was actually teaching his clients, how to. Generate sales from the PODCASTS that they're getting on how to generate leads and sales from, and so we essentially helped him construct that and he came in literally dollars in the bank. When he started this product with us, we taught him Dave, the virtual system created a sales funnel forum, great video sales letter first thirty days he did about forty thousand dollars in monthly recurring revenue, and then within six weeks, he had about eighty thousand dollars monthly recurring revenue, and that's literally before he had even finished paying us off he was already at. Sixty thousand dollars a month recurring revenue from zero and it was because we were able to number. One system is the back end offer so that it was something that was the product market fit and just pour gasoline on the fire by having instagram outrage linked in outreach email advertising that kind of stuff. So just to clarify, did you take him from zero to eighty k. a month or so to sixty km length or both? So zero to sixty K. and then he actually joined my higher. Here's like look this works like with your. Higher level, and then we took him to eighty K. and we did that literally just by working a little bit closer with them and adding in I think organics are great way to start a you guys obviously deal talk about Seo Inorganic and we do that really really heavy. But at some point, obviously throwing in the paid ads aspect of it can really light a few on the fire and that's essentially where we did after we have a product market fit? We know the Messaging Works and We know that sales funnel converts then we're actually GONNA turn on pay traffic and that's how you Agassi take off. Got Just so I, understand this are you basically helping people craft their offer and then you're helping them scale it and then you had a va just to say, Hey, you go. We're going to take the training wheels off go a great question. So actually most of the time people already coming to us with an offer a product market fit? So he already had the idea that he. Wanted, and usually we don't work with or like I want make my first dollar online because that's a whole different person. That's like, Hey, I already have testimonies I have case studies. I just can't get enough deals. I can't get enough appointments on the phone whatever it is really great. Most of the time that has to do with you just not having enough attention and so day one that client works with us they sign up with us and work with us. We pretty much crafter messaging regret. What channel did you need going on and then we give it to the virtual assistant who does that outreach for them and so it's not unusual for client of ours who averages wanted to appointments a week before they come to us come in and within twenty four hours, they have about eight to ten appointments on the calendar for their service.

Virtual Assistant Ravi Marketing School Officer Instagram Adam Philippines Eric VA Dave Agassi
Amazon's new products include flying security camera for your home, virtual assistant for kids

News and Perspective with Taylor Van Cise

00:19 sec | 2 years ago

Amazon's new products include flying security camera for your home, virtual assistant for kids

"Lots of new stuff from Amazon. Today, the tech giant rolled out a new lineup of eco smart speakers. They have a spherical bree design and updates to its Alexa virtual assistant. The flagship model starts at 100 Bucks. There are also new Amazon ring products, many with a mobility theme, including not autonomous drone mounted security

Amazon Alexa Virtual Assistant
The Best B2B LinkedIn Marketing Strategies

Marketing School

03:58 min | 2 years ago

The Best B2B LinkedIn Marketing Strategies

"Welcome to another episode of Marketing School I'm Eric Su, and I'm meal and today we're GonNa talk about the best be to be linked in marketing strategy. So we're going to be talking about paid. We're going to be talking about organic as well. We're going to be talking about all the things you can do to grow on linked in. So go ahead the the first thing to is if you want organic and attended traffic start hosting carousels, carousels do extremely well where people can just keep clicking next next next next I believe yet to. Upload them into as a documentary on that PDF format do extremely well ton of us a lot of engagement lot of comments at help build appropriate that way when you want to get more customers, you'll more visibility. Yeah. One thing you can do just find a group of five friends that you're actually close what started group chat and when you post something posted in there and then people can go in and they can engage they can like and they can comment the initial bump that you get in the first hour or so that helps a. Lot. So usually I'll try to hit up when I actually do this try to hit five to ten people or so at boom that's night and day difference because what Lincoln's looking for is post like engagement. So they're gonNA show it more in the feet and I seen people amazing things with that without also says if you're posting something organically put the link in the first comet, don't put the link inside of the post because they don't like coming off the platform. So you know it gets a little dean on that. So put in the. Comment instead it with some engage initially link put in the comment and that will help you the other thing that you should have with Lincoln. The I found super effective with B2B is the I. Don't know if they still have this option of the last time I checked you can do the Lincoln auto fill. So when you're driving traffic from Lincoln, especially pay traffic some goes to your website. They can click a button to fill all their lead information. So they don't demand type it in that help conversions as well from what I tested. They still have that, and then the other thing too is this. This is kind of Ninja. If you post something does really well and you have a lot of people that are liking it that are a lot of them are second degree or third degree connections but let's this click flow write the software. So let's say we're trying to reach a lot of agency owners. Well, what what you can do is you can assign this to virtual assistant and then they will go through all the. And the look for whoever's qualified and the reach out to those people and say, Hey, because you know that they know you you reach out to them and say, Hey, you know who handles marketing on your team or who handles agencies under or whatever. Right whatever it is your product or service is because they've had that one touch point with already they're going to be more receptive to reach out. So you WanNa make sure you get that process down first and then handed off. To virtual system, though thing, you just group for your region and makeup like the North American group for Cmo's right and then you just invite all the CMO's and stuff like that. That's assuming you're targeting them. But you do that for sales executives whatever your target audiences and people not working in there. You believe relationship as a group owner you will also find his can generate you a lot of business overtime as well. The you gotTa have an energy and make the group. I would even go even more than that. I think if you're like a local local CMO group or in your area like you can control that area, you can be the main center of attention there or you can go North America I would try both the other thing is linked in has a feature. So you can make events and we tried this for this podcast is just we have so many other things to do. But when we did make this podcast, it's like making a Webinar and. You can invite all these other contacts to it. If you can just sign it to market measure on your team that would be great and meal you have anything else last but not lease start running Lincoln ads they're expensive but they work that's not really a tip that just something that's proven some of our best seeds come from. Lincoln. University manual outreach to either one works just considered running Lincoln ads. If you already haven't started, it's probably more expensive than traditional paper, but it's super more targeted qualify. If you know you're LTV, your lifetime value of a customer you know your numbers that can actually make it really easy. So you gotTa know your numbers first before you start running ads like this, and then is going to give you the confidence to allow you to scale.

Lincoln CMO Eric Su Virtual Assistant A. Lot