2 Burst results for "Vince Claudio"
"vince claudio" Discussed on KHVH 830AM
"Enjoying our time together with, of course. Vince Claudio of Gerber collision and glass and talking today with Marlene spent, and Marlene the role that you have with it is so, uh, Refreshing. Maybe you can help as a lead up. Some commentary about vocational education. And Back in my day, and I'm much older than both of you. But back in my day in my high school, we had options. You had options. You had electrical. You had mechanic, mechanical yet auto shop. You had different choices. Of education. These days and now parent of graduating high schoolers. They didn't really have any other options. Share with us your perspective, the importance of vocational education and where we are today. Vocational education and having the options that how can you ever tap an individual strength? If you don't give them all the options? You'll never know what they'll be good at Yes. Every parent wants them to go to college and do your four years But sometimes you do that, And then you end up wanting to work with your hands anyway, because there's just a passion and like for me, I have to be doing something with my hands. Can't do computer stuff for very long and If you find something that you're really passionate about whether it's making something beautiful again, like restoring a vehicle or woodworking or anything, it it drives something within you. And I think it inspires other people around you as well. And then you can also make a great living doing it because there's a huge market for it. Right. How are we, uh, in Addressing that with our students today because a lot of attention I understand is on stem education or other aspects. But if that's not a fit for our kids, what options are available? Wolf with Gerber. There's apprenticeship program that's available that we can train them within the company and they can actually earn a wage while they're learning and they get toolboxes. If there they go into the body program, so they get Quite a nice tool system that they can have, and it's an 18 month program. You know, they do have to meet requirements, but it gets their foot in the door. Uh, HCC's auto body program is shut down l and that was the only one on this island. There's another one in hell oh, that they could go to as well. But that's really the only option is right now. May I ask what happened with the HTC auto program because it was so well respected and had Such a wonderful reputation. Um, could you share with us What happened? I believe a lot of it had to do with the outreach not being able to get out because of Covid before we had I was only there for two years. I don't know. All I know is when I was there in the nineties, there was a waiting list and now you have to try and find kids to come. So outreach is really important and being able to Connect with students, you know, bring the school buses to the school to see the facility and speak with them directly to kind of have a make a relationship and maybe get their interest. And that all went away. In my first year because we shut down the second semester. So the second your, you know, Of course we had. We did double the enrollment. But then now this year we weren't able to reach for this coming year. Wow, Vince, this is, uh, tough story for us. But thank you and Gerber for this. Opportunity of the outreach and the accommodation is this, uh, type of program throughout the company? It is and it's it's really sad to hear because, as Marlene pointed out, uh, there are people who who you lose the ability to tap into that creativity that artisan part of the brain that we all have. And and maybe see what path there is for you and and by not having that in the high schools or even in the vocational community college system at it, Um It really creates a void and educational void and a and a trade void for people, especially in in in a community where there there may be limited options in terms of career paths. So, um It was just my my Sadness and hearing that, but but I think from from the filling or an attempt to fill the void so we have years ago developed through one of our presidents, Uh, winners. We have an internal Program where we nominate people who have excelled and done something in the business, and one of the leaders ultimately had been developing technicians, and he developed a curriculum in the program that we now have turned into the Technician development program. And as Marlene pointed out an 18 month curriculum. There's there's three levels that are designed to be completed in six months. When you're admitted into the program, you're assigned a mentor, the mentors and experienced technician who also has the teaching skills that are required to help a student progress. Um they're given the equivalent of $5000 worth of tools to begin so they they have Something to work with, and there is a commitment that we certainly want them to not leave so that the expectations they stay with us three years and what we find is our retention is the highest Of any of our graduates because we've provided them a skill. We've provided them the tools to succeed and the training to succeed and didn't want to leave and and in a time where it's competitive to to recruit people, Uh These. There's a loyalty that's created by providing a skill and trade to people. So, um, we're just excited that we have people existing technicians working for us that when we presented them with the option, they were excited about it. With Marlene coming in to help facilitate and lead that We've already got five apprentices in our program already here, so that's exciting, and Marlene's got a tremendous background a lot of areas, including paint, so we're looking to help develop a a similar program for the paint side as well. You know in recent stats and studies is that Honolulu specifically as the fewest number of Shops and garages, etcetera for automobiles per capita Than any other metropolitan area. So there is a dearth of and to provide. This opportunity is phenomenal. I'm very excited for it. How do folks learn more? Marlene? Can they connect with you? If People. I'm not thinking from a parent's standpoint, uh, to connect with you to learn more. Yes, they can connect with me. That's all right. Uh, can we go to Gerber it away dot com. Would it be on the website? Yeah, or are if you go to our website there, There's we We always have openings posted and And even if there isn't an open well, we we love when we have people that are interested in in that opportunity and The only limitation we have is the space and getting the mentor because well, he may have candidates. It's critical to pair them up with somebody that can give him that journey through the through the experience and so Yeah, There's if there's interest reach out through through our website. There's there's an application portion of it where anyone can express interest in. Um you know, I think one of the things we we could look at doing is having Marlene may get available for Calls with people to discuss what the program is like, so they know what it is going in. And you do have we do that people to go through? Because we're going to make an investment and commitment to the employee. We want to make sure They have that equal determination and commitment as well. That was my next question before the break is what was what resonated with you with the five candidates that you've brought on Is there a common element? Between them all that you recognized Well, one is a former student from my class and Honolulu community College. Uh, we do have two on the paint side. Also, they're not in the apprenticeship program, but they just started. We were also former students. And the other existing were already like brand new hires or recent employees that want to be on this program so they can take it to the next level. That's awesome. I'm just very excited for this. I think it's Such a great addition and there was a movie animated movie years ago called Robots, and the mantra was find a need fill a need, and that's what I'm thinking about. As we're talking about this. You're doing exactly that. Mentioned Gerber ate away dot com. Be sure to log on and again invite folks. If they do run into some difficulties, there's a collision. There's a fender bender or Something more, uh, to get get in contact with Gerber because you do many different things to make it easy and efficient for our listeners. Absolutely. Yeah. So it'll wait. Governor Italy dot com is where and we'll have more details to follow this hour's flying by, of course with Vince and also with Marlene today. News radio, a 30 K..
"vince claudio" Discussed on KHVH 830AM
"Friends from the blue note and then the second edition of the new Wine and dine at nine program will kick in tomorrow. So we have a lot going on. And I know that Vince is a brother because as soon as I said wine, his eyes lit up. And there was almost applause coming now. I actually thought I'm here in the wrong day. I know. Well, I can rectify that with my point fridge. Uh, anyhow. It is a pleasure, Vince. Claudio joins us, Gerber collision and glass and more and brother Vince. Good morning. Good morning. Aloha. Thank you. Nice to see you. Nice to be seen, Uh, It's It's been about a month. This is about six weeks. Really? Yeah. It's a pleasure, because, uh, so celebratory with our brothers and Dan and lands and Vince. Thank you, Uh, for continuing to join us and being on the program Gerber collision has established wonderful name already in a relatively short amount of time by continuing to deliver what is so important to all of us. Phenomenal service and expertise and accessibility. Multiple locations I kind of go on and on, But I want to check in with you. Uh, how are things? Things are going great. You know, we've got a lot to talk about today and including introducing our our guest and also the newest addition to the family, But you know, we were 90 days post the the transition from from 60 Gerber and, uh, obviously The station has been great in helping get the the name and information out. And, um the the team is excited and enjoying what the what The transition has resulted in in terms of standard operating procedures, and they're excited and and good energy around. We had a great visits this week with the teams in the stores and it's nice to see The energy and It helps that we're busy as well. So that's that's also great. We appreciate all the all the folks that have put their trust and confidence in us to come see us. You know that so ever important, and we have many people that put Her name on the shingle in front of their business, and I celebrate them all. But what I'd like to do is let us know Gerber the differentiation. What establishes Gerber Unique and also the degree of excellence you deliver. Well, it starts with our mission and our commitment to wow every customer and be the best. And so those could be just simple words. But what we ask and trained through our standard operating procedures through our commitment to training through our commitment to investment in technology and equipment to make sure that we have Everything we need That's current and capable of making the repairs to the complexity of the vehicles, including the calibration, everything that continues to try to change and evolve over time, So we're committed to being that partner that makes those investments in people. The community and in the equipment that we have You know, it's ever changing landscape, just business, uh, at its basic foundation. But then the specialization of business you'll find there's always advancement always seems to be. Hey, we're doing remarkable things now, but you're already thinking about What the next steps could be in that perspective, Uh, what does the immediate future and maybe even long term future look like for cover? Um, Immediate future is to continue to to work on all the processes so that we've got him nailed down. But what's exciting is the immediate future is the Complexity of vehicles continues to evolve. Um, we intend and plan to be part of that by having the ability to do calibrations. We're also looking at there's a, uh, incredible amount of new technology that's coming out. And there's uh, breakthroughs in artificial intelligence when it comes to estimating and taking. Predictive factors that they know in vehicles based on a history of the number of vehicles have been repaired what is likely to be damaged. We're doing a lot with training and getting people develop because we we have found that there's a challenge in and finding people interested in coming to this industry, and we're giving a path for people to to either go on the production side or the front office estimating side, But, yeah, it's the technology that that's really the the most intriguing and What will change in the metals and the technology, the vehicles the next to five years, and who knows it could be. Who knows what will be five years from now? What will what will be doing then? No, because if we think back five years ago, and then we see where we are now, it's just astounding. One final point. We'll take a break and then get together with Marlene in just a moment, but that has to do with you mentioned technology. And there has been a net effect on the automobile industry at large because over this had an impact on some of the most critical parts of technology. Whether it's The mineral base itself all the way to the Sims two. What have you has your industry auto collision in class been affected in any way similar to the rest of the industry. Absolutely. And I know people will see it when they go to restaurants and fine. I'm seeing restaurants are closing because they can't get produce. They can't get products to present to customers. They can't get people to come to work. Um, likewise, all the factors that go into the automobile business The people to work on cars, the technology, the raw materials equipment, there is a shortage everywhere. Covid's impacted a lot of the manufacturer, so we're feeling it and it's a little bit more pronounced on the island with the availability to the availability to get parts, But the number of parts on backorder continues to increase because the manufacturers just There's a there's a breakdown and their ability to produce and make it raw materials. People side the chips There are. There are vast parking lots in, uh, in areas where we have new cars that are ready to go. But but black the chips to be able to get him functional because of the technology of vehicle, So it's It's having a profound downstream effect through the supply chain. Yep, and those are the two critical words Supply chain and, but regardless, navigating through is What you'll see with businesses were prepared and comprehending the environment in which we live. You're delivering the services. You're assisting your clients and customers. And that's accentuated by you mentioned before a great deal of folks coming to visit you and seeking some help for the.