19 Burst results for "Veterans Benefits Administration"
"veterans benefits administration" Discussed on News-Talk 1400 The Patriot
"Um for any payment of compensation benefits, including special month the conversations, such as eight in attendance. Um so and that. I think if I recall from our conversation that was the first thing that came to mind Was the failure on the part of the V. A hospital notified the V B a side where the Veterans benefits Administration that they had a veteran who was receiving those benefits That shouldn't excuse me that they had a better who's hospitalized. And then the Veba makes a decision on the impact it has on the payment of benefits, and in this case, it would have been to stop the additional special monthly compensation for in attendance. Knowing that he was under via care. And in this instance, so the dead that was created Sure again. Um, uh, in General Hassan does this process Is to require is to request a waiver of indebtedness. And the first statement the infection says as I didn't create this debt number one I personally didn't do it. Number two. You know, I didn't try to fraud. The government. And number three. I can't pay this bag it would do it calls to do hard home. I'm finding it would call it just do Financial hardship. Um if I tried to pay it back, and then they submit that was called a financial status report. Efforts are that outlines in common expenses. Kind of show that there really isn't anything in that budget left to repay a debt. If anything, And it goes to was called the committee.
"veterans benefits administration" Discussed on WJR 760
"Welcome back to the veteran's perspective. Today. We're talking about past the homeownership and joining me again today is Aaron Stover, who's the public affairs officer for the Michigan Veterans Affairs Agency. Welcome back, Aaron. Thanks for having me. Director Adams s. So you were pretty busy and the last few days, weren't you? Oh, just Ah, Minor. I should say a major life event is that my husband, Josh, and I just bought a house. Wow. I remember when I bought a house and the fun time of packing up and moving everything. I'm sure that you had a great experience, like like every person does when they have to move, didn't you? I feel like it should just be a law that you're able just to leave everything behind and just start from scratch and just buy everything brand new for your new house. I think who it makes moving would be so much easier. Yeah. Yeah, but if you're if you're a person like me who who loves some certain pieces in my house, they're hard to leave behind. So I think that it's a great segue way. The fact that you just moved and just went through the home buying process to talk about today with veterans specifically about past the homeownership. So, um, one of the things that I've noticed and the research that I've done Is that one of the most unutilized benefits in 2019 from the Veterans Benefits Administration and the state of Michigan was via home loans, which I was very surprised at that. And so I don't know. I don't know if it's because veterans are just renting more or they don't know about the a home loans or they didn't qualify for them. I don't know what the answer is, but We need to. We need to increase that because there's a huge benefit and using of a home loan. Oh, I believe there is And you know, just even my husband and I Neither one of us are veterans, and it was something that we just thought that we're going to rent for a really long time because we just didn't know that there is programs that were out there That could help us and the most surprising thing, and it's something that you hear. A lot of people talk about is When people are moving from renting to home ownership, that a lot of times their mortgage payment is less than what their rent payment was in my husband and I were in that boat of our mortgage payment is $300 less a month and what we were paying in rent? You know that that that is, Ah, lot of times the case, And the thing is, is that you know, even if it's close to the same are a little bit more. You are actually investing in your future investing in your your Children or, you know it's something that can pass down to your next generation. So I mean, it's a huge thing and being able to take advantage of that and utilize the V. A loan. If you qualify is huge. It is and there's something to be said of it feels very and I hate the word of saying doing adult things were being an adult. But owning your home feels very adult. It feels like my husband and I have something that's ours that we're building equity. It's what you said. It's something that could go to, you know, Children or grandchildren. It stays in our family that this is something that we worked really hard for. And that home ownership is such a great way to show like this is what we worked for, and this is what we're working towards. Absolutely. So. I'm sure some of our listeners are wondering well, I mean, I'm renting right now. Or they may be thinking I will even living in a home. Can I take advantage of a home loan? Well, the first thing you need to do is figure out if you're eligible for of a home loan. So there is a a process that you probably should go through and you can look that up on benefits. I believe its benefits V a benefits stock of or you could. You could give it. I probably said the wrong thing s so all I did was just do a Google search of via home ownership and it took me right there. And so I'm at via dot gov. And then this is housing assistance, And it has all the steps that veterans need to do about that. It seems like that first step is that certificate of eligibility and so the Via describes of what you need to do to get there. And you're right. And so I, You know, I'm utilizing the V a home loan at my home. And the first thing I had to do was, you know, fill out application, which you can now do on any benefit stock of. So if you have access to eat benefits that go great. If not, you need to go sign up so you can get access to it because you can get all your records and see them all on Eve benefits Doc of and, um And then you apply for your certificate of element eligibility and you take that end to talk to a lender. That's what I did. And the lender basically, you know, looks at that and says, Wow, you have your You want to get 100 and $50,000 house then that means you know you're guaranteed that if anything happens, I'm getting the entire money back, which is why I didn't have to pay a down payment. When I bought my home, which is great. And so good. No, I was just gonna say that reading about in learning more about like the V, a home loan process and the fact that a lot of veterans don't need a down payment. I just have to say is what are you waiting for? This is such a great time to buy a home. Please. Please listen today about the resource is that we're talking about and really use these to your advantage. Absolutely And and the other thing I want to say is that if you already own your home and you're not utilizing of a home loan you can actually use the I believe it's I r r r l It's the You can Refinance your home with your V.
A highlight from S6 E3 - What is VA Solid Start?
"Welcome to we serve now. What were we seek to answer. The questions. veterans and their families are already asking that stays question is about a relatively new. Va program called va solid. Start and on today's show. We'll be answering all your questions about this program. What is it. who's it four. What's the goal of the program who's eligible and perhaps most importantly the actions that you need to take to not only take advantage of this program but also to take advantage of ball. The va benefits that you've earned through your military service. And i thought who better to answer this question than the person who came up with the program. So some of you may have heard of dr paul lawrence who is the head of the veterans benefits administration. Well his second. Command is a lady by the name of margarita devlin and she is an absolute well of knowledge. Not just from the. Va solid start program. But about so much more as well hello. My name is aaron perkins. I'm a. Us army combat veteran husband to a beautiful wife. Father to two amazing kiddos on the author of resolve a step by step guide. That takes you the veteran through the journey of rediscovering purpose. Meaning and passion in your life after you've left the military and if you hadn't guessed on the host of this podcast and when we come back my special guest will be here so sit back. Relax and enjoy my conversation with margarita. Devlin who am i. Why am i still here. How can i uncover who. I was meant to be during my own transition from the. Us army the wounds of war especially those not visible continued to plague my through the pain of job loss of ptsd diagnosis at crippling anxiety by finally discovered the reason. I'm here on the earth. And i knew i couldn't keep it to myself so i wrote a book. Simply titled result. Resolved is a book that has one apologetically faith-based a step by step guide designed for maximum effectiveness in the context of a small group of other veterans resolve provides veterans everywhere with the tool to help you step into your new life a life full hope purpose and vision for the future to pick up your copy of resolve head over to courage to fight again dot com. That's courage to fight again dot com. Well i am here with margarita. Devlin and i just want to take a minute to thank you margarita for being here on the show. This is going to be so so great. I'm super excited about it. But i want to take a minute just to kind of introduce you. And i don't want to steal your thunder because i'm going to give you a chance to introduce yourself as well but margarita devlin. She is the principal secretary for benefits in the department of veterans affairs. She's held that position since may of two thousand eighteen. Now that title in itself obviously a mouthful right. But i will let you. Margarita explained what your role is and all of that and kind of dive into a little bit more for listeners. Basically she second in command at veterans benefits administration so veterans benefits administration. Va that's your va. Va home loan disability compensation of oak rehab life insurance transition assistance and speaking of transition assistance marguerita has a lot of different advancements in military to civilian transition and also suicide prevention to include. What we're talking about today and that is the. Va solid start program so margarita. It is so good to have you. I just want you to want you to take a few minutes and introduce yourself but is so great to have you here. Welcome to we served now. What inky so much. It's really my pleasure to be here. Thank you for inviting me to be on this podcast And i guess what. I areas like to tell people as i've been in the va for twenty five years It's my passion to serve veterans in in various different roles throughout my career. i'm also mom of inactivity serving marine And also the mom of a college student Dad was a navy veteran brother served in the army so Military family close very close to my heart this mission so really happy to be here and talk about the solid start program haas of also weived definitely excited to have you and again on this show. We do our best to answer the questions that veterans and their family members are already asking and one of those questions is what is the. Va solid start programming. And that's question. Maybe we can just lead off with that. What is the. Va solid start program. Absolutely i'm happy to just dive right into that. so solid. The solid start program is really part of the military to civilian transition journey. That really looks at the fact. That transition does not end when you get the d. to fourteen at the end of your military service in fact those of you who have served you know this right. That's really when everything starts to actually happen and no amount of preparation With the military can really prepare you for what what your situation is gonna be like after we heard this from veterans so this program really seeks to connect with veterans in that first year after separation starting at about three months and then we follow up beginning six months in a year and it really is an opportunity for us to start out with. How is it going for you. How's your transition going. How're you doing what's going on in your life. What are you worrying about. And really letting the veteran drive the conversation about what he or she needs the moment how it's going and then our agents are very well trained to pick up on those cues from that conversation and provide that veteran with specific resources in guidance on how to continue their transition in the most successful manner. Possible that is that is huge. I remember. I remember when i got out at the end of two thousand fourteen. It was a kind of a drinking from the fire hose. Except i didn't even know what i was supposed to be drinking. You know it's like hey here's a bunch of benefits you might be eligible for good luck and so it's funny so we started this podcast in the summer of two thousand eighteen and it wasn't until i started this podcast and started doing some research that i learned about more benefits. I could've taken advantage of when i first got out. You know four years prior and so the fact that this this solid start program is tackling that specific issue. I think is great. So what what. Problems specifically is the program trying to solve will it is really a suicide prevention initiative and it came from the fact that we heard from veterans. That sort of felt like all the services and support sorta stopped When they separated from the military and because it was like drinking from a fire hose. They really didn't know where to go to do And who to connect to and it was really difficult for. Va to connect with veterans who were not engaging with our with our systems already so we entered into this agreement with department of defense and homeland. Security is coastguard is under homeland security to get data feet of all the military members when they were separating so that we can start those phone calls so that we can call everybody and by the way we do call everybody that we have information for that includes regardless of character discharge We will call these veterans and we will make sure that they get connected to services and resources that are that are specific to their needs so again suicide prevention. We recognize that. There is a a real. There's a reality about transition stress Which is very different than what you might think about with clinical rate with post traumatic stress disorder. Which is a clinical diagnoses Comes with its own required treatment in the mental health arena. But this is just It's stress around. All the life changes that happened with transition. And what you said you know sometimes they. You're hearing so much about so many benefits while you're in the process of separating that when you get out you might not realize that you didn't take advantage of all of them right right. That is so true. That is so true. So so the the tap program transition assistance program or the army's version i think is a cap or something. It is this part of that is essential that the tap program still exist. How does it factor into all that. They're they're connected. They're two separate things but connectors so the transition. Assistance program does still exist Dod really owns and operates. Don on any of the military services of course puts their own branding on their part of the program via has an entire day where we come in and we teach about. Va benefits was really great. We were able to get it to a full day. Always didn't always look like that but even in that full day where we teach it's really It's a classroom experience right so you're Before covid you were in a room with twenty twenty five other service members and as much as we try to make it engaging and make sure that the servicemember can tie all the benefits to their own personal situation using interactive workbook. All of those things. It still was a classroom experience. A not individual not one on one We do still have benefit visor. Available for one on one support with and they. They advertise that during the class. Now when we went into the code environment we go to virtual So we we are still pretty much in the virtual environment. We've we've started working on getting a little bit more in person presence with tap classes but of course as you can imagine Safety is the number one concern And so we think about this way. Transition assistance program is about teaching. You what you might need to know and getting you prepared in the right mindset for transition. Solid start is like okay. Now we're gonna talk to you after this happened after you got out of the military to see. How are you doing ended. All that stuff makes sense. What questions do you still have. And it's one on one so rather than having to listen to what everybody has to listen to if you already have a job and that's not your concern or you're already in college and using your education benefits that's not your concern but maybe you need to get into a medical appointment. You don't know how to navigate. That will work with you on justice. If that's what you need is maybe you have issues with your children. You need some some other resources. We have access to information about state department of veterans affairs benefits that can sometimes filling gaps were. Va can't Provide a service to really is personalized the comments we hear from veterans. I know you've been seeking feedback from veterans. As well is that they're surprised that va's calling and they're so thankful for it because they were maybe not sure who to call her how to ask about a particular benefit so it's been really interesting seeing the positive reaction from our veteran community. Absolutely and you know. I think that you know this is my opinion. You based on my own experience and the experience of know friends and other veterans who gone through the transition systems program. There are getting ready to get that to you to fourteen right. So all of those briefings. I shouldn't say all but a lot of those briefings are at least in the transitioning servicemembers. Mind it's it's a check the block it's like all right. Let me just get through this thing. So i can go home. Take off this uniform for the final time and get on with my life so the fact that you're contacting them throughout that first year i think they're going to be a whole lot more receptive to hearing. What the benefits are. Because it's not like you're not keeping them from you know from going home you know. You're not you're not saying. Hey you have to be here. This is your place of duty right now. So you mentioned covid nineteen and a lot of things have gone. virtual has there been any other impacts to the program. I know the program still pretty new but have there been any other impacts of the program as a result of the pandemic like are you behind or ahead or anything like that. A solid start actually was in a great position to react effectively to the covid nineteen situation. All of our agents were telework ready and all of our equipment works from telework standpoint. So they haven't skipped a beat they are not behind. They are on target When we first created the program we weren't sure what kind of response we were gonna get so when we created the program We we have to have a performance measure right so we said well. How many people do we really going to answer. The phone won't va calls. You know think about yourself right if your cell phone rings and you don't recognize the number what's the chance you're gonna answer it. Probably not your let it. Go to voicemail right. And if that person's important deli new message so we kinda thought we might get that sort of a reaction so we kinda started. Set the bar low. We said fifteen percent our goal was fifteen one. Five fifteen percent of veterans we reached out to we would be able to actually engage with. They would answer the phone and engage with our with our representatives. It's been just phenomenal. The actual result actually have your with me the december twenty twenty report since we began the program. We have reached over. Eighty seven thousand veterans and the fiscal year. Twenty twenty today fifty seven point. Five percent have responded and engaged. Yeah i know it's it's been just an incredible Response and we also prioritize veterans. Who we know from the information from dod if a veteran had mental health appointment In that last year of service before they left the military prioritize them and we also know that for that population. We need to make sure we get them connected into. Va healthcare and with that sub population. The percents even higher seventy three point. Six percent have responded to our agents and our end have engaged with them on the phone. Wow that is really really great. How surprised were you at the at the numbers when he finally saw them. In the beginning. I was very surprised. And then you know we had a town hall with are Representatives the ones who are actually making the call and it was really interesting. Many of them are veterans themselves. Some of them are you were military spouses. And some of them even used to work in the tap program and and they're so passionate about their work and they're always submitting new ideas about how to improve the program here in the anecdotes That they shared with me about what some of these veterans were telling them and how grateful they were for this phone call. One thing we do is we did put it on the caller. Id so in most with most cellular services You you'll it'll save veterans affairs on your phone so you kind of notes the. Va calling so kind of helps to increase the the response rate but yeah. It's it's been an amazing response for veteran for so happy that this program is reaching them in making impact. Yeah definitely that's great. That's great so. Va solid start. It's for those who are basically brand new to the civilian world right so for those of us like myself and a lot of our listeners who are not newly separated what resources are available for us for helping us understand available that that we can take advantage of so a couple things you're right. Solid start is for those that are recently separated so for veterans of any era. Were here for you as well. And you know i always. I'm always very sensitive to that that you know if you Or vietnam era veteran. We care about you. We want you to call us if you if you never got connected to your benefits. Please call us and we will walk you through. There's a main toll free number which is one eight hundred eight two seven one thousand and that is our main call centre. Those agents are trained across the entire portfolio benefits as well and they will help you identify. What eligibilities you might have In the benefit side and they can even connect you to healthcare If you if you haven't signed up for your healthcare so they can. They can kind of connect you regardless of when you got out of the military And if you are a veteran that just got out in the last year and you haven't gotten your solid start call. I say the information we get from dod his last information we had about the servicemember. Sometimes people change their phone number They changed their email address. We do try and reach out by email First before we make that first phone call so call us. And if you're in that last in the first year after separation just asked to be transferred to the solid start program very cool very cool and you just taught me something with this eight hundred numbers at eight hundred eighty two seven one thousand right cracked. Okay so i could you know after we finish this conversation i could off here. I could call that number and find out the benefits that i'm eligible for. Maybe i'm not taking advantage of. Yes and really. What what they're gonna do is they're going to ask you some questions. What type of benefit are you thinking about. you know. and because we haven't education call center so if you said hey. I'm really wondering if i'm if i'm eligible for the gi bill. They'll transferred to gi bill experts. Right if you say well. i'm really kind of thinking. What kind of employment types of benefits or what about disability benefits So you know they'll help you with those benefits. It's a little bit different than solid. Start in that There are more got react to what you're needing in the moment whereas are solid start agents are trained to sort of prompt And get information out of the veteran to help navigate the whole suite of benefits they might be entitled to and i also wanna say your state department of veterans affairs. They have offices in in different states. We have regional offices. One day hopefully will be able to meet in person again. But in addition there's the veterans service organizations in. They're out there to help. There's a lot of resources but yes feel free to call us. Anybody listening to podcasts. Give us a call one. Eight hundred eighty two seven one thousand and we'll try and get you connected to your benefits above love it and so speaking of benefits and this is it's kind of a curiosity question. I guess what is the most overlooked benefit that veterans typically. Don't take advantage. There's a couple and we actually make it a point to focus on these in the beginning They're time sensitive so one thing for example is life insurance benefits. There is a time limit on when you can convert your service group. Life insurance to veteran group life insurance. And if you don't do in that timeline you kind of miss the opportunity It's about a year and a half out from from when you leave the military so We tell them always about life insurance and that's always kind of a tricky thing right. Nobody ever wants to think about end of life. Especially you know you. A young twenty five year old veteran and twenty six year old. And they're thinking while life insurance okay. You know if they're single and they don't have a a spouse children they might not be thinking about it so we want to make sure they understand the value of having that life insurance policy and so that they make an informed decision potentially to take advantage of it another one is dental care the eligibility for dental care which is time limited in a lot of veterans miss out on that because they don't fully understand it so there's a couple of the ones that we know are are critical sensitive And honestly we've heard some some of our veterans who say they didn't file for disability benefits. Because they didn't feel like they should take that benefit away from another veteran so we do spend some time explaining that they don't take benefit from another veteran. It's a it's a mandatory benefit. Were any veteran. Who's eligible for the benefit and it also opens up the door for healthcare. And you know if you're young and strong now but but you know that you had injuries orthopedic injuries for example. But you're okay and you can kind of deal with the pain right now. Well one day you're going to need healthcare it might worsen You know this is. This is not a handout. It is an investment in that veteran. Making sure that they can stay strong and half the care that they need to to For the rest of their life if needed sure sure so that is some really really great information. But it's not every day that i get to to the principal. Deputy undersecretary for benefits at the veterans benefits administration or being translated. Second command right. So i have a couple of questions that they're they're along the lines of transition but not solid start specific right sure all right so one thing that i'm incredibly passionate about is helping veterans rediscovery since of purpose and meaning after the military and so finding that sense of purpose in that sense of meaning after military service is. It's really the single most challenging part of a chat challenging part of the transition and so one question. I wanted to ask you is how does the. Va help with this aspect of post military life. It's interesting that you bring that up because our research also validates that is one of the biggest challenges. In fact we did. We just started last year. A post-separation study of veterans. Who went through the top programme while they were in uniform to kind of see the retrospective look right. Because it's one thing we can really high marks in the classroom right there. The ninety six percent are highly satisfied with our tap class. But what we wanna do is wait to your veteran in the naski. Look back on and say okay now. How well prepared did you feel you were and we also bounce that against data to see are they employed you know are they using our benefits and we ask them for information about how they're doing so in that study we found the open comments that we got from veterans were very much around that loss of sense of camaraderie. That loss of sort of feeling that you're part of a community unit cohesion that you had the military you don't have that in communities today And just that that loss of sense of purpose and mission so we're just now starting to lean in to explore how the can help with that. We can't solve the problem ourselves right because we're not going to be that sense of community for them but we can connect them and we've been engaging with a lot of organizations nonprofits and via so organizations that provide that connectivity that sense of community in that sense of mission And we're starting those conversations to say. How do we infuse that into the solid. Start program so that we can start connecting veterans in a different way to give them that sense of community. they're looking for. It's really going to involve have to involve a partnership model via. Can't do this alone. Sure sure on love the fact that that the va is realizing this and is like you said leaning into that so now this is a this next question for you is potentially a touchy question. But i don't need to tell you that. A lot of veterans are like. I don't like the va about experience for those veterans who have had that experience or they're just like man. I've heard so many bad things. I don't even wanna try it you know. It's probably not worth the hassle. What what would you say to them if they were if they were asking like. Okay what should i do. Should i do anything. What would you say to them right now. A couple of things first of all. I wanna say avenues. Cells and good news typically unfortunately does not get the same kind of traction. There are so many good news stories out there. And if you look for them you'll see them. I would say comback triumphs again. It's not the same. va that. It was a few years ago. We have come such a long way in the healthcare system with the hospitals in the end the outpatient clinics in our regional offices are outreach is is so much different and we understand better how to improve the experience for our veterans. So i would say it's been a couple of years maybe had a bad experience comeback to us get another chance and if your experience is not absolutely stellar fabulous edit. It doesn't make you turn around your opinion of va. Reach out to us. And i would say in the healthcare system. We have Advocates in every medical center. Go talk to the patient advocate. Tell them about your experience. Let us change something. If there's something specific that's not quite right. Sitting in our via regional office asked to speak to the leadership team. We have lead dan so hard on getting feedback from veterans and making changes across the entire enterprise. It's it's just not the same. Please try again in comeback. That's what i would say. Sure sure so of just just anecdotally right so my family. And i we live in alabama and so my closest a regional center is in birmingham. And so you know i. I've been there a lot over the past few years. And when i compare the service and the facilities and everything like that to a to a more local hospital more local medical facility. It is night and day difference. I mean bring. Va clinic is just top of the line. So it it is really an and again. I know everyone is different but it even from. When i used to go to the va we lived in texas to go into the va. Here it is. There's so many positive changes that have been made in at so honestly i'm really really happy with with the facilities and the care receive and everything like that so glad to hear that. Yeah absolutely absolutely so what's a big takeaway here right. So what does something. All veterans and newly separated veterans or. Otherwise what should they really remember from our conversation. Today i would say remember that. Va is here for you We probably have a benefit or a service that you might not have been aware of And we wanna be there. We want to be partners in your military civilian transition. We want to be partners in your life and help you with any issues that you might have. We're not the answer for everything But we also have connections with community resources and just reach out to us if if you need anything don't try and go it alone and again if if you had a bad experience in the past comeback to us i promise you it should be a much better experience now and like i said if there's anything you encounter that that you have an issue with let us know we're here to be part of it. I mean my personal story. My brother who is an army veteran wouldn't go to the. Va for the longest time. I finally got him to go and he's been so thrilled he was. He calls me up and he's like says they're offering me services that i didn't even ask for. They're they're doing this. They're doing that. And i said yes. That's what we call wraparound services when you come into a va. We are not just looking at the problem that you presented with. We're gonna ask you how else we can help you. And he's been so impressed with that. He wishes he would start in the. Va system a long time ago. It really is We've really made some great advances. So please come see as awesome awesome so here on the show. We like to give our listeners. Some practical next step. So when this podcast finishes playing what should they. Do you know the context of our conversation today. What should they do because today's question is. Hey what's the. Va solid start program. And obviously you've answered that more than we could ever imagine and in so having you on the show has been just absolutely outstanding but what should their next steps be right after listening to this podcast. I would say if you're curious about the benefits and services we offer You might try to going to our website. Www dot va dot gov easy to remember And when you go to. Va dot gov. You'll see sort of things grouped into logical sort of life domain issue. So you'll be able to kind of navigating see. Wow you know what is what does the. Va half for me. And then you can actually apply for many of our programs online. Some of them Were still working on getting online. But you get the application online so that would be one thing and then if you just don't wanna talk to somebody some full more comfortable calling on the phone and talking to somebody call that number i gave earlier one eight hundred eight two seven. One thousand You know we're here for you. Take that step. Check us out If you're already enrolled in one of our programs you know good on you but there might be something else that he don't know about so check us out. Sure well margarita. Devlin this has been so so rate again. You have answered the question. What is the a solid star program. Frankly answered a whole lot more questions as well. So thank you so so so much for coming on serve now. What really enjoyed having him my pleasure and thank you for what you're doing to. It's really important work. I hope you've enjoyed my conversation with margarita devlin. So what are your questions recorded voice memo on your phone and send it to podcast at courage to fight again dot com or joined the post nine eleven veterans and families facebook group. And post your question there. We all have a lot of questions but the most important question we can ask ourselves is this have. I accepted the forgiveness of sins. That only comes through faith in jesus. Christ we'll i'll see you right back here. Two weeks from day and the nixed veteran question. We'll be asking is this. How do i use my post nine. Eleven gi bill. Well until next time. Thanks for listening. We serve now. What is a production of courage to fight again.
"veterans benefits administration" Discussed on KTLK 1130 AM
"Administering benefits to our blue water, Navy veterans and we're the sole location administering Survivor benefits to blue water. Navy survivors. We've it's been a very good year we've been able to. We were able to get our folks trained up and working very quickly when the legislation came out and have been able Torus the country, uh, deliver Ah great number of benefits, monetary benefits out to our veterans and their and their families. Uh huh. On a related note. Recent legislation have added three more conditions to the list of age and orange, presumptive, bladder, cancer, hyperthyroidism and Parkinsonism or Parkinson like symptoms, and we're encouraging veterans and survivors to go ahead and begin submitting claims for those conditions. Where this is Minnesota military radio, and we've been speaking to director Pat Kelly from the Minneapolis healthcare System, and Kim Graves, executive director of the Veterans Benefits Administration, Saint Paul Regional office. And director Graves. Can I assume that since you're helping with a lot of those claims that you're working pretty closely with the county veteran service officers Absolutely. We always encourage veterans and their families to make that first contact with their county veterans service. Foster. Those folks are phenomenal, as you know, and really do help smooth that processed out and help our veterans and their families work through the claims process that the great partnership and we can't do what we need to do to help veterans without that strong partnership with our CBS does. Yes, ma'am would like to truck tell our listeners that anything related to veterans and their time and service start with your county veteran service officer. They'll help you with some claims, and they'll show you who to talk to and get everything started. So our county veteran service officer is a great place to start. Ma'am. I want to ask you with with all the distractions from the covert and in the pandemic are there are there other large scale initiatives that the Veba was able to launch? During 2020 despite those distractions Absolutely we've it's looking back it It's been quite a year. As we noted, we were able to very quickly transition to Ah, a largely virtual operation, but we've also been able Tolo. Launched some new initiatives. One of them that were very close to here in ST Paul is Veba has made the effort to try to streamline and make more efficient. Processing of claims for some of those ancillary benefits, like adding dependence to a veteran's record drill. Pay adjustments, Those kind of things we are one of eight locations across the nation who are administering those those Pacific veteran specific benefits for veterans and that has been able. We've been able across the country to really improve the timeliness of getting those benefits out to veterans by streamlining that process. Andric director gave. I just want to follow up in the past. There's been a backlog of claims, and I think we've worked through most of that. But are those claims and they're coming around in pretty good shape? And are you able Tolo? Start resuming the compensation and pension exams soon. Absolutely out of an abundance of caution, making sure that veterans are safe and our examiners are safe. We did suspend those exams for a period of time. Most of those exam locations across the country have resumed. I think most folks are aware that we we use some contract vendors to assist with those exams. But based on local conditions across the country, we've been able to and here in Minnesota been able Tolo resume many of those exams. There are certain exams such as those that would require the removal of masks like pulmonary function test those kind of things that were still ramping those up. But otherwise we are beginning Tohno have more those exams be completed. I do want to make sure that veterans know that If if if if you are being asked to report for an exam for your benefit, but you're not comfortable yet coming in, based on Cove it please just let us know that let let the schedule or know that we will not adjudicate your claim until such time as you are comfortable to come in and work with us on completing that examination. Great message, man. When I'd like to thank you for taking time to join us today, and Minnesota military radio. Thank you. Director Kelly. Sounds like you've got a great partner at the Veterans Benefit Administration. Saint Paul Regional office for anything that you need help with over there. You know, Tom, one of the things that Miss grave touched on and I and I would would reinforce that she mentioned twice to very specific programs where they were one of eight in the nation that are implementing these programs. The reason why the same Paul regional offices selected for these programs because they're so good. We are very, very fortunate the state of Minnesota to have benefits being adjudicated by our regional office. Him runs a great shop in our veterans or again. We're very, very fortunate for that. Thank you, Director or about out of time for this segment. We come back. We're gonna talk about the Fort Snelling National Cemetery on Da Marine will join us, so it's going to get a little while, sir. But This is Minnesota military radio. Please stay with us. We'll be right back. You listeningto Minnesota Military Radio on Twin Cities. News Talk. Am 11 30. From the cremation Society of Minnesota Weather Center Foggy this morning. Cloudy sky through the afternoon and behind the upper twenties. Mostly cloudy and low twenties Tonight, some sons back Monday High 35 I'm meteorologist Mace Michael's on Twin Cities. News Talk Aim 11 30 Right now It's 20 to this report is sponsored by mothers against Drunk driving. For victims of drunk and drugged driving..
"veterans benefits administration" Discussed on KTLK 1130 AM
"My co host today has been director Pat Kelly, retired U S Navy captain who's been director of the Minneapolis V, a health care system since 2013. And frequent guest on the show and director. We've got a special guest coming. That's joining us for this second segment. Would you like to introduce her, sir? Yeah, Thanks, Tom. We're lucky really. To have Director Kim Graves on this on this segment. So comes an Army veteran, began her career with the DEA is the claims Examiner in Lincoln, Nebraska. Several years ago. She's been. She's the finer is the executive director here at the Veba at the same Paul Regional office. As far back as October of 2014. So she's been in that position for a while. She runs an incredibly great regional office. You know, Prior to that she had some senior leadership positions at the B S. Eastern area office and provided direction and oversight to a number of other Veba sites. So cameras is a good colleague. Run the great shop there at the regional office, and we're Really pleased to have her on the show. Rector Graves. Welcome to Minnesota Military radio. I appreciate the opportunity to be here with with both of you and to share some information with all of our veterans and their families across the state. Rector graze if we could start out, Could you tell me the relationship between the Saint Paul Regional Office and the Minneapolis V, a medical center? Well, we have a great relationship with Mr Kelly and his staff over at the Minneapolis Medical Center. We stay in close contact. We worked together on Issues that cross cut both organizations and we try to make sure that we're providing the most seamless possible service for all of our veterans, whether they're seeking medical care, or if they need assistance with their with their non medical benefits. And director Graves. You're the executive director of the Veterans Benefits Administration of the Saint Paul Regional Office. And Can you tell us in 2020 this pandemic here? Everybody's working. Virtually as much as possible. How is that impacted the veteran's benefits in terms of helping our veterans that had some kind of medical issue from their time in the service? Well, as you noted it this year has been ah, challenge for all of us. Luckily, the work that we do, uh, is very able to be done in a tele work environment and we were well positioned here in ST Paul to be able to do that. So our nearly 900 employees have been largely working from home since the pandemic began in March and really have have done a tremendous job in ensuring that benefits continue to flow to our veterans and their families. Um Our way normally operate an in person public contact or operations so that veterans can visit us in person here in the Whipple federal building, obviously, due to health concerns, we've not been able to do that face to face contact what we have been able to maintain those those services virtually either by phone. Or by videoconference to ensure that veterans are receiving the information that they need relative to their benefits and services were really hopeful here that based on local conditions will be able to start some of that limited. Public contact later on this month, which will also include being able to conduct hearings benefit hearing for veterans who have asked for the opportunity for a formal hearing with the V, A decision maker. We were excited to get that back up and going and director Kelly before the pandemic came on, and in 2020 I was looking forward to the year is a Vietnam veteran Air Force and on the ground, but first of the year We had some legislations for the blue water. Navy could have access to medical care, and I'll bet that you were pretty excited about that. Being a Navy officer, sir. Yeah, Great. It's a great benefit. And, you know, service organizations and others have been advocating for this for many, many years so similar to some of the new improvements for the agent Orange exposures, and so it's It's a continued expansion of benefits. Chemist director Graves is very, very familiar with this, but yeah, the sailor it Z meant a lot for me. Have that opened up so that those sailors who were you know, served within and within that geographical area raided some of those benefits that they that they deserve..
"veterans benefits administration" Discussed on KTLK 1130 AM
"Said at the opening on today's show, we're going to spend the entire show talking about 2020 and 2021 with the director of the Minneapolis V, a health care system and joining me now is our co host for the show. Patrick Kelly's retired U. S Navy captain. He became director of the Minneapolis V. A health care system in June, 2013 and Sir I don't know where all those years went, but it's been It has been a Jolie talking to you on the on the radio about all the things going on at the Minneapolis V, a health care system. Come. I don't know how many times we've been on your show. But I will tell you that it's been a great relationship in a terrific way for us to get the word out on. What's going on. Here is the At the Minneapolis be here and we got a lot of listeners and it really is a great opportunity for us. So thank you. I know you celebrate a lot of anniversaries over the last year, but you've been a great friend of are so thanks for all of your support for all of the years that I've been here Well, sir, and we're great friends, Minneapolis to the V, a health care system. But I've also one of your patients and all your people out there do a marvelous job. I'm the first one to tell you that, sir. On today's show, we're going to talk about 2020 and and some of the things that happened then and We're gonna have a representative from the Veterans Benefits Administration. Saint Paul Regional office on and they were gonna have our friend retired Marine Corps Lieutenant Colonel John Nap on from the Fort Snelling National Cemetery. We've got a lot of stuff to talk about about the V A. But director, we want to start out with 2020 when it started. We just thought it was gonna be another ordinary year, And I'm sure you had your hard head out because there's always projects going on at the V A. And then Petty abandon Mick it and everything went sideways, sir, You don't believe it or not. We still haven't had a couple of projects that we were able to complete this year, Tom, but you know it was It was unlike any other year, right? So we, you know, I'm proud of the work that we did here and I'm proud of the response and veterans of had and really their patients. In many ways, as we have changed up Many of the ways that we have delivered their terror and taking care of them and and ended up doing many, many things and very nontraditional ways in ways that veterans were not accustomed to getting their healthcare or getting. Getting their care or relating to the Minneapolis via a man healthcare More generally so so crazy here, lots of changes. Uh, but, you know, we made it through. We're not done, but we made it through 2020. And I'm looking for better things in 2021. The director, just like the Minneapolis V. A. We've had to do things with the radio show with using team and doing it remotely from the station and Jack back. They're doing a great job for us. But Technology's changed a lot of things. This year. We've learned how to do things. Virtually you've learned how to communicate with your with your patients, your veterans a lot, and there's been some advanced. Vance's in your telehealth out there to Minneapolis via I'm thinking some of these advancements from 2028 minutes stick. Oh, by all means, Tom. You know really a couple things that I have, really? We have learned about that this year. You know, one. We've learned that a lot of our staff can work from home. You know, they can tell the work and they can effectively do their work. Am and they can do their jobs, talk to veterans and get the work done from where they live. I mean, that protected them, and it really allowed us to do our work. But, you know, equally importantly, Was this telehealth that you're referencing where you know we were able to Take care of veterans healthcare needs without there having to come to the medical center. So couple couple different ways to think about that. You know, one week we did a lot of work just over the traditional telephone. You know, most doctors and providers will tell you that, you know, unless they're having to do a hands on medical exam, you know they can. They can talk to their patients and they can through that level of communication that can renew prescriptions, they can make an accurate diagnosis. They can do most of their work without having the veteran having to come to the medical center. Alternately, and probably even more effective is the is the use of video technology. So just like we're using Microsoft teams and you know, WebEx and a lot of other means to communicate with our in our business. Between face time and other technologies. Via video connections. You know, it has allowed us to T C veterans and let me give you a couple of good examples How that has helped us this year. You know the one with are impatient work and thinking back into the early days of the pandemic. You know it was. It was one of those things where we were able to establish the video connection outside of those veterans who had covered symptoms and recorded positive, So our staff weren't needing to come in and out of the rooms any more frequently than they had to communicate with the veterans from outside the room. Take care of business. In that way. It saved us a lot of personal protective equipment, and it protected both our staff and our veterans. We? We also did, uh, you know things like Expanded use of technology for communication between patients and their loved ones. And so you know is you know, Tom, we had a very limited visitor's policy this past year, we still do. And so this has allowed veterans to connect with their families. We provide them, you know, ipads. We provide him telephones in order that they can make that connection so that they're spending these, you know, sort of very dark, lonely days. Uh, not necessarily family being able to come in to see them, but at least they're being able to interact with their families. A couple of their very grief examples, Tom Things have worked well, you know on how this technology has expanded, so so if you have a growth on your hand dermatology thing that you typically would have had to come to the medical center. You know, we can now take pictures, and we can transport that pictures to the dermatologist here in the medical center. The pictures are so so technologically sound that they can then make diagnoses off these pictures. And the veteran doesn't have to come in to be seen. Another example brief example. We're all able to do audiology exam snow. Using automated hearing test that's just as accurate as their veteran coming in and working in a sitting in a large audio boot. So all of these technologies airways for us to take kill health care to veterans where they live. And make it easier for veterans. So they don't get exposed to the covered when they have to come to the hospital, and they don't have to travel to the medical center. So so that that was a good technologies and they're absolutely here. Stay we expect will have these for Many, many years to come. We're speaking with director Pat Kelly from the Minneapolis V. A health care system on Minnesota military radio. As sir You mentioned iPad so that the veterans your patients can stay in touch with their family, and you've got a big contribution from one year veteran service organizations to help with that this year. No, That's one great example. Tom of how we've been supported by the community County veteran service officers, veteran service organizations..
"veterans benefits administration" Discussed on Borne the Battle
"Say that three times fast that you'll be able to sign up for to learn. Not only about what borne the battle is doing but what other. va podcasts. On vantage point or releasing a podcast like vets first fresh focus focus on women. Veterans healthcare for xiros was just recently launched. A my life my story and others want keep you informed as podcast drop throughout the network. So i'll keep you in the loop on when and where to sign up for that newsletter. Win it launches and even playing around with a studio is built here in the basement and seeing if we can get a more robust youtube presence because of course we put all the interviews on our on v. as you to page and of course we'll continue to book and talk with veterans for future episodes. Lot of things are getting packed into those three weeks. So stay tuned on all of that couple ratings however no new reviews this week although we did get an email that came in podcast at. Va dot gov. It says my name jackson henderson. I'm an air force veteran. I'm writing to you. Because i've heard about the borne the battle podcast and i wanted to shed some light on a program i went through. It's called the am the academy of advanced manufacturing. The program was created by rockwell automation and helps military veterans transition from the military to the civilian world. It is a great program and it'd be a great topic to spread the word about veterans transition and career. Help through your podcast and other venues jackson appreciate you right to spread the word and you know. Let's talk a shot back email. May we go deeper on that topic in twenty twenty one as always if you like what we put together. Every week please consider smashing that subscribe button and leaving a rating and or especially review on apple podcasts. And doing so you'll be helping. Push this podcast up in the algorithms giving more veterans the chance to catch the information provided not only in the interviews but in the his breakdown episodes and in the news releases speaking of onto news releases first one says for immediate. Release the us department of veterans affairs. Solid star celebrated. Its one year anniversary recently. The program aims to proactively contact veterans three times during the first year of transition from military to civilian life at the ninety one hundred eighty and three hundred sixty day mark after separation via in collaboration with the department of defense and homeland security launched. Va start in december of twenty nineteen veterans benefits administration. Day connect with nearly seventy thousand new separated servicemembers in. Its first year run if a veteran has separate from the military in the past ninety days and has not been contacted by. Va solid start. Please call one eight hundred. Eighty two seven one thousand to reach highly trained. Va solid start representative and as always if you or someone you know is having thoughts of suicide. Police contact the veterans crisis line to receive free confidential support in crisis intervention available. Twenty four hours a day seven days a week. Three hundred sixty five days a year. You can call one eight hundred two seven three eight two five five and press one or you can send a text to eight three eight two five five or you can chat online a veteran crisis line dot net ford slash chat now the next one. I'm not gonna read the full press release on this but the veterans benefits administration and our. It department just went live with updates on the forever gi bill processing. In accordance with the harry w cole. Mary veterans educational assistance. Act of two thousand seventeen otherwise known as the forever. Gi bill act so the it update now reflects forever gi changes. That happened in two thousand seventeen which were the removal of the expiration of benefits for those who served honor after january. First twenty thirteen. It changed the way posted. Melvin jibril's monthly housing loans is calculated. It expanded the ribbon program to include purple heart recipients. It established the edith north rogers stem scholarship and the attendance verification process for scholarship recipients and the promotion of entitlement charge for licensing certifications and national exams. From what i gather. This is all been around since the act took place in two thousand seventeen. That's all i. It just now is reflected in it software however if you want to read up on the forever gi bill yourself you can visit. Www dot benefits dodd va dot gov ford slash gi bill. So we're going to end twenty twenty with the benefits breakdown even though it's an episode early because why not. We have an amazing success or talk about. Va has speech pathology programs for those that need to relearn how to communicate now. I left this interview largely unedited as to to not give you any false pretenses on speech therapy and the speech pathology programs. Va even still. I think after hearing one of our guests story hearing testimony. I think you're gonna come away with an appreciation of what this service can do for you. If you ever needed.
"veterans benefits administration" Discussed on The Daily Beans
"Of experts formally recommended that the fda authorized the vaccine. The agency is likely to do so within days not weeks but days now and that will give healthcare workers nursing home residents first priority to begin receiving the first shots That's going to be early next week. The fda's vaccine advisory panel composed of independent scientific infectious disease. Doctors and statisticians voted seventeen to four with one member of standing in favor of emergency authorization for people sixteen and so this vaccine will not be for people under the age of sixteen with rare exceptions. The fda fall the advice of its advisory panel. So this will probably go through with a formal blessing. The nation finally began to slow the spread of the virus just as infections and deaths surge reaching a record of more than three thousand daily deaths on wednesday. And it looks like it's going to be continuing. The food and drug administration is expected to grant an emergency youth or authorization on saturday. That's according to people familiar with the agency's planning though. They cautioned that last minute. Legal or bureaucratic could push the announcement to sunday or later. The initial shipment of six point four million doses will leave warehouses within twenty four hours of being cleared by the fda. that's according to federal officials and about half of those doses will be sent across the country while the other half will be reserved for the initial recipients to receive their second doses about three weeks later and from politico today the centers for disease control and prevention director. Robert redfield instructed staff to delete an email from a trump political appointee seeking control over the agency scientific reports on the pandemic according to a senior. Cdc official who told congressional investigators. This week i'm willing to bet that trump political appointee was none other than caputo that he's now out of the cdc he was Put in as comms director In health and human services. I believe I think that's probably who it was. Red fields apparent instruction was revealed on monday during a closed-door interview with house subcommittee who was investigating the white house's corona virus response which includes the trump administration's interference at the federal public health agency. The cdn it came following an august eighth emails by paul alexander who was then the scientific adviser health and human services. Spokesperson michael caputo. Oh i was right. I should read my own scripts aiming to water down the cd's famed morbidity and mortality weekly reports to align with trump's to downplay the virus which we know he's been doing since february since we got those woodward tapes today biden said he will tap former obama. Chief of staff denis mcdonough to run the department of veterans affairs mcdonagh is not a veteran and this ripples through veterans service organizations today there were multiple qualified veterans being considered for this job including murphy. Who would have been the agency's first gb to q. Secretary and tammy duckworth of course was being considered for that position as well buddha. Judge to but i think he's going to be the ambassador to china. I have to look that up. I don't want to misquote myself. actually. I wouldn't be quoting myself but i don't want to have false information. Let's see here. Buddha judge ambassador doodoo do china. I was right okay. So that's going on in the in the department of veterans affairs and i am As a former employee and as veterans disabled veteran. I really think it's important to have a veteran who has gotten and received care at the department of veterans affairs and has had a claim go through the veterans benefits administration to head the agency. I'm a little confused by this pick understands. He's he's a good guy but Somebody really needs to understand how the va functions. It's going to be critical to see who biden. Pixes the deputy secretary of the department of veterans affairs Because there's already a high learning curve and to have a non veteran there just doesn't make sense to me but in a related story after a nearly yearlong investigation veterans affairs investigators. The inspector general failed to confirm explosive charges at secretary. Robert wilkie led a criminal campaign to discredit a veteran who reported sexual assault at a department medical center. And we do have a trigger warning here. We might be talking a little bit about that assault but investigators still blasted senior leadership for working to attack critics rather than pursue reforms. Quote the tone set by secretary wilkie was at minimum unprofessional and at worst provided the basis for senior officials to put out information to national reporters to questioned the credibility and background of the veteran who filed a sexual assault complaint. This is according to the report from the va. I g wilkie called the report findings off base and politically motivated. Saying that facts fully vindicate his leadership team handling of the incident. The he says quote the could not identify a single instance in which via employees violated any regulation or policy so apparently his policy is that. It's cool to try to discredit somebody who's filing sexual assault report. He also blasted. The report is more dedicated to scoring political points and improving department a dynamic that has defined the inspector general's conduct throughout this investigation. It's pretty unheard of by the way to hear a secretary of agency go after that agency's inspector general like this. The controversy stems from the department's handling of a sexual assault complaint in september of twenty nineteen from a navy. Reservist named goldstein. That's a staffer of the house. veterans affairs committee. She reported being groped and verbally abused by a male veteran while she was in a public area of the washington. Dc medical center turns out the brand new cameras were installed right there. That would have caught. The whole thing weren't functioning. Lawmakers demanded an independent investigation and reforms to the departments sexual misconduct prevention policies wilkie at the time promise to allow the i g to conduct an independent investigation but disputed assertions that va policies. Were at the heart of the problem. In february inspector general closed its.
"veterans benefits administration" Discussed on WMAL 630AM
"Hip with various organizations such as Catholic charities and other organizations to ensure that the veteran has whatever he or she needs to get into permanent housing. At the Community Resource of Referral Centre. There are a number of organizations that are actually house there at the facility to help veterans moved toward permanent housing. And that could be Veterans Benefits Administration be be a ritual, comfortable distance with veterans securing disability claims, getting home guarantee loans, getting a non service connected pension. So at the CRC, they are able to look at the veteran from a holistic perspective. And help him or her not only to get housing but address any other needs or issues that may preclude them from living as productively as they could in the community. Now It sounds to me a little bit about some of the services that you may offer to veterans who not necessarily our homeless. But those who may need geriatric care or extended or long term here. Oftentimes veterans will get admitted to the medical spinner, and their skill level is such that they're unable to return home or to their prior living arrangement. And we will have to see placement for them that Khun B and one of our contract nursing home facilities, they may need hospice palliative care in which we have a community living center, which is sort of a nursing home. That's actually in the medical centre. It's 120 bed facility, and part of that facility is the hospice palliative care unit. Where we can refer them, and that is for veterans that have a prognosis of less than six months to live. We also have within the community Living center, a geriatric extended care programme, which helps to rehabilitate veterans that have undergone a stroke and may need extensive physical therapy. So we have an array of placement options. That we can share with the veteran and the family and the discharge planning is done. Collectively. It's a collaborative effort between the veteran, the social worker and the family. I can't speak personally to some of those services because I've had one of your very skilled social workers to personally help me place my brother and a very skilled nursing home in the community. So I am happy to say that the A definitely doesn't make the connection therewith helping those veterans who need a little more assistance. Thanks to you all for that. This has truly been a good conversation. I'm learning a lot about social work service here, and hopefully our listeners are as well. So Savina tell me a little bit more about community partnerships. That may help with the event that you do yearly Winter haven. We work extremely well in the community as far as partnering with various government agencies, as well as private agencies and nonprofit agencies. I'm once per year, usually around the third week. In January, we host what is called a homeless stand down and it is called Winter haven, where all of these partners come to the medical center, or we may.
"veterans benefits administration" Discussed on WJR 760
"Coming back and join us on the veterans perspective again. I'm your host Directors, Aneta Adams of the Michigan Veterans Affairs Agency. So we've been talking with Dr Lawrence from the Veterans Benefits Administration about many of the things that many of the concerns that veterans have here in the state of Michigan. You know, we have a few more minutes and so I wanted to give this time to you, Dr. Lawrence, too. You know, if you had anything you wanted to say to the listeners out there as to what they conduce how you're helping what Ever. You wanted to add, I I give you the floor. Sure. Well, some of the questions the veterans ask us is, you know G This is hard. How can I get my claim crosses? How can I, you know, work through this process of one of the things we advise them is to reach out to the state because, as you know, Director Adam, there are service officers who can help our veterans. So it is complicated. We acknowledge it. What there is no cost helps will certainly reach out to the state of Michigan Veterans Affairs Agency and get help. The other thing, too, is we want we want our veterans to know, kind of like you said At the end of the last segment, the A is really upped its game in the last several years. So if you had a bad experience with us once before, please come back in and give us a second chance. We are better at processing benefits. We are better and healthcare than ever before, And it's not just us is the surveys. Independent surveys of wait times at healthcare provision by our hospital's says, Where is better? Better Is anything in the private sector? And while except for the pandemic, we're processing claims faster than ever before, So please come come to take advantage of the benefits. You've earned these air, not entitlements and had a bad experience with us. Please come back and let us try once again to get this right. It is a different place. We're here to serve our veterans. That is so wonderful, Dr Lawrence and I concur with that. You know, One leader is is not the same as the other And you know what we inherit problems that may have occurred in the past, You know, give us an opportunity because refresh start. So thank you for joining us today and spending time with us on the veterans perspective. Thank you so much. All right. So our next guest that we're going to be speaking to our also from the Veterans Benefits Administration, But they're from our Detroit office. We're going to be speaking with the brand new director. Er of the Detroit regional office, Susan to know Galley and John McCarthy, who is the vocal rehab. I'm sorry. They changed their name. The vocational reading as an employment officer for the state. So welcome. Welcome. Welcome, John and Suzanne. Thank you. Thank you, Director Adams. It's a pleasure to be here. Thank you, ma'am. Yeah. And so, director, you're relatively new to Michigan and to the Detroit Regional office. Can you tell us a little bit more about yourself in your background? Sure I'll be Clint, too. So I'm a native of Western New York state. I grew up in a really small town and the shores of Lake Ontario. So I guess I'm doing the Great Lakes tour. I'm happy to be here in Michigan. It's a beautiful state. My husband and I are very happy to make our home here now and some background about me. I've worked for for almost 27 years, started as an entry level claims Examiner in the Buffalo office and have kind of worked my way. Up to the position I hold now. Well, welcome to Michigan. I will say that by the time we're done, you're not going to want to go anywhere else. Because Michigan is the place for sure. Um, and again Welcome from job. And so you know, if you could tell us a little bit about you as well and and kind of how you came into this role Well, thank you, man. Yeah. He was born and raised in the great State of Michigan started off my career with the VA and the Detroit Regional office. I made a detour went took the Cleveland regional office for about two years to return back to the R O here in Michigan. And I've been with the Detroit region office since Ah. 2012 on. I started my career a Zey, vocational rehabilitation counselor on 2006 and I became the veteran readiness unemployment officer with the Detroit Regional office in 2016. Well, that's great, John and I probably shouldn't ask you but are you are you you kill them or Michigan State fan? I am green and white all the way. All right, go green. All right, we will We. We definitely appreciate that. And we won't. We won't have held it against you. But it might have been a little bit of an issue. Had you gone the other way. So I just wanted to talk to you guys today just a little bit about. I know. We just spoke with the undersecretary of About the V B, A and and how it works. But can you just tell our listeners? What what goes on at the Detroit regional office, like What do you do there? Sure. So at the Detroit Regional Office, we primarily have two major business lines, the first being our Veterans Service Center, and they process the disability claims benefits, which are probably our most well known program or one of the better known where veterans who have a service connected disability gain benefits through us, and we pay compensation based on Their disability and degree of disability. And then the division that John Overseas is now called veteran readiness, unemployment, and we offer that sort those services for veterans to help them.
"veterans benefits administration" Discussed on Borne the Battle
"Seconds I tell my audience. I'm GONNA give you three life directing tips that will serve you for the rest of your life to number one every day have some fun. Now, we're to do not waste time because time flies to stamp of a finger you're going to be old saying, where did all the time goal? To number three is magic. Tech number three do something really really special for someone when you know that person can never ever repay the favor. Ted Morowski out. Being Eighty nine years old Ted to wait a little longer as he's probably part of that phase re entry but I'm glad to hear about our volunteers started come back. It's awesome. All right. Number three says for immediate release va decreases mail processing time for claims intake. The US Department of Veterans Affairs recently announced that the veterans benefits administration has improved procedures by incorporating an artificial intelligence solution. To reduce the time, it takes to process incoming mail from ten days to just one day. The software reads the mail document contents and automatically routes. Employee's. The next step of the claims process which means faster processing of the information better incentives. And support of their claims. On average of EPA received more than five, hundred, fifty, thousand pieces of mail per month related to benefits and services. The volume of mail comes from submissions by veterans surviving. Spouses Service Agencies, attorneys, and claims. Asians. This meal is often the starting point initiate claim or provides supportive documentation for potential benefits and services. They may be eligible for in addition to in course. For more information on this, go ahead and go to benefits dot V. A. Dot Gov. And finally, for immediate release, va partners with Onstar to bring suicide prevention services to veterans with the push of a button. The US Department of Veterans Affairs announced. Recently, it has partnered with on stars emergency services to improve access to suicide prevention resources, for veterans. This partnership will offer veterans in crisis the opportunity to be transferred to around the clock confidential support via VA's veterans crisis line when they used the emergency services button in an Onstar equipped vehicle or on Star Guardian smartphone APP. On average twenty veterans die by suicide each day we all know this. Through this partnership, A. N. Onstar a wholly owned subsidiary of General Motors will collaborate to provide education and training to va clinicians and Onstar call. Centre, staff to facilitate suicide prevention efforts for veterans. Additionally via will provide resources and education to onstar about military culture and how to determine if a caller is a veteran. Partnerships such as this are coordinated by Veterans Health ministrations office of community engagement, and you can find them at va dot Gov Ford Slash health partnerships four slash index dot S. p.. Alright, we have a very special guest for this episode of born the Madel. He's a living. Medal of honor recipient. He is also a former Lincoln spokesperson for the Veterans Programs, a former Boeing deputy vp of sales. And just took an executive position with Microsoft. Pretty. Incredible to see that transition and attracted me to him in the first place he is army veteran. Florida Gronberg..
"veterans benefits administration" Discussed on KTOK
"Plus the live video feed you can scroll down and sign up for the newsletter make sure you do that check out the store AT shirts and mugs and all sorts of March over there glad to have you here want to get with with doctor Paul Lawrence he's a guy that you're gonna want to hear from you got a military member in your life a veteran if you're a veteran because he is the guy who is in charge of the veterans benefits administration the Under Secretary for benefits in the head veterans benefits administration Dr Paul Paul Lawrence I wanna get with Charlie and I talked about this last are when he called in but I want to get with it because there are major changes that this president is made to have the VA works in a veterans are taking care of Dr I appreciate how are you thank you very much and thanks for caring about veterans day you're very welcome I certainly do my dad was in the Air Force I've got many relatives who have been friends and neighbors and of course being in San Antonio military city USA we know we know a lot of veterans and and they're just great people anybody would sign their name on the line and say I'll die for the constitution is okay in my book right absolutely thank you for pointing that out you're very welcome all right so with the president gets in and the VA was in shambles and I really mean that people were dying and if there were some administrative will purpose purposeful ma'ale administration writing that they had appointments when they didn't people were dying waiting to just see a doctor visited the veterans they know where they get their benefits do I have benefits going out of benefits right to strike here think that something else it was all very very confusing and the technology you know we pay billions to support it was horrible things got a lot better having the doctor absolutely I mean one of the great things the president has done is put the military and veterans at the center of his administration that is meant more emphasis the emphasis includes strong leaders to do the things you point out as well as resources to give us the tools to do those things so for example the president talks all the time in the speeches are passing a law to actually call the accountability act so that we can add to the people from the VA he says no I now fire people who just work our focus on serving veterans thank you again interject he literally was not allowed to do that he could not do that absolutely that's exactly right you well you went through a process that it took time it took energy and you could imagine some people will be discouraged and not want to do that but all the while those people would be on the pay roll serving veterans so you're right is really expedites our commitment and that's an example of what he's gone it is our doctor Paul Lawrence Under Secretary for benefits and head of the veterans benefits administration so the changes that that have been made I know that a lot of people have been launch I think it was six hundred people pretty early on were fired because he just sucked they just weren't very good at the job and they weren't serving veterans way they deserve to be to to be served let me ask you a question I get all the time it and hopefully you can shed some light on this you all veterans because they served this country have benefits because the survey and it's very simple medical benefits yes or no do they have them or not actually this is funny it actually depends upon the situation when they leave practical benefits okay but they do have access to the other benefit program the GI bill for example for the home loan guarantee to benefit the came in the original GI bill so those are there regardless so that's why we tell people come to the VVA the veterans benefits administration and let us help you figure out what you have earned there was some question about veterans who served in and go off the off shore in the waters of the Republic of Vietnam at they weren't sure where they stood who is far as being Vietnam veterans war veterans not veterans were getting their benefits someone called blue water navy what is this is this this started this year just earlier this month that's right president signed into law on June twenty fifth law called blue water navy Vietnam veterans act which extends the benefits that you would expect if you've been exposed to Agent Orange while you're in the blue water navy twelve miles off the shores yet non that had previously not been done veterans are waiting a long time the law requires that we start granting claims on January first you can imagine a lot of angst will you be ready we were ready we actually started a day earlier because we have an office in Manila so on December thirty first in Washington DC is actually January first there we started granting claims so we tell everybody do you think you were exposed apply common let us help you and figure this one out back we even wrote letters almost eighty thousand letters to folks who were previously denied because this law wasn't in fact encouraging them to re apply what was in the fact that I guess I don't understand why we haven't been taking care of veterans consistently at the present again he ran on this I mean he donated a bunch of his own personal money to veterans why why was this so so easy for him to do yet it wasn't done for decades do you know well it's over yeah I was a little bit inside baseball here the law that was originally passed refer to the Republic of Vietnam and it was not clear that Congress's intent was the twelve miles off the shores yet non their ministers interpretation say no we didn't say that explicitly Congress clarified in the law he signed into effect so it's frustrating it all makes little sense in retrospect but it's all been resolved and we're anxious to let me a non veterans now as well as any survivors you know we're open for business and we're all in on getting this done a big deal as part of a blue water navy and again it is doctor Paul Lawrence Under Secretary for benefits and head of the veterans benefits administration it really really big deal in as part of a blue water navy is that you get zero percent financing to buy a home hi is this something that was all always in there that was added an added benefit for those who served yeah just a little accuracy is not zero percent financing is no money down okay on your home loan okay so that was always that affect the what this law change was the cap on what you could get so for example in places like San Antonio North Carolina other places are very popular for veterans this benefit was actually not well use because home prices were slightly higher than the cap this takes the cap off making these homes now more available to veterans of this was also a really big deal yeah I miss read it at zero percent down which is a very big deal that's a great benefit for short I love that there's a website because people often ask me Joe who can I email who can I it what website gonna go to its benefits dot VA dot gov and that's very easy benefits dot VA dot gov going see if you're eligible and you can apply right there solid start suicide prevention efforts not this when when the president took office he was it it was nineteen or twenty or twenty one veterans committing suicide every day I don't know that the number is going down unless you got an updated number I'd love to hear it what are you doing this to prevent LA a a and we don't do identify why it's happening yeah well the answer is a lot but it's also the secretary points out it's a national problem so he's in charge these the president appointed the VA secretary to for cross government effort to rally all the resources to deal with this much like we dealt with veteran homelessness is actively been eliminated because all the organizations one of the things the president did this is an executive order to start what you refer to call solid start three calls in the first year after you left the military within ninety days one eighty three sixty days to get folks connected to the VA to begin to establish the relationship between being a veteran and the VA the organization is here to help you with your benefits we think that's pretty important says you know people feel disconnected that can often lead to the journey we don't want to talk about right so we're here to begin to establish the relationship to field questions the killing connected to resource and or benefits so far it's going really well started early in December Dr Paul Lawrence Under Secretary for benefits head of the veterans benefits administration what one of the most poignant calls I got the last five years doctor was from a veteran who said I I deal with PTSD and I'll be honest I was in the military I don't have PTSD I don't know what that really means I've I've noted stands for and I know an idea of what it means and this man spent probably a good seven eight minutes on my show telling me that it's real for them they actually are back in the war theater they actually hear bullets actually see you their friends dying again this is a major issue PTSD and I think we blow it off as an acronym that we all know or to an abbreviation that we all know but we don't really know what to do about it as part of this suicide prevention that's got to be a big component what do you do to help somebody who is suffering from PTSD to re establish him or herself in a society yeah well first of course identify you need help to this great at the person indicated you know this is the journey they were thinking about we encourage them to come to the VA for mental health resources and the kind of help that's available the president's budget has nine billion dollars for mental health review no support in the VA budget we are hiring as many mental health professionals as we can find for exactly this you know we're bracing it again please come to the VA and let us figure out the support that's most appropriate the phone call or the email that I get every time that I talk about veterans benefits the VA about PTSD about all of that issues yet we would none of that's true I can't get a hold of anybody I'm not getting service I don't have I don't have health care I don't know and they're frustrated and I want to take away the frustration but I've never really had like a website or email or or the ability to say this is what you do doctor did tell the people listening right now who are veterans who are in that position to be yelling at their their radio or there's their TV screen tonight saying pads is just not true I'm not getting the benefits it is or what should they do okay well tell them first benefits dot VA dot gov is the place to go to learn all about the benefits on the left hand side it says disability claims it shows you how to apply for a claim we have a number one eight hundred eight two seven one thousand you could talk to a VGA employee about.
"veterans benefits administration" Discussed on Veterans Helping Veterans
"I ordering to develop the claim thoroughly before they decided and so that's what was generating this high volume arena. Yeah before Veterans Appeals decided on his own that rather than do remand they were just going to start developing the evidence on their own at the board some turned out to be legal problems with that that ended in the termination of that front end instead. What happened was all staff? Ah that we're working with the board of Veterans. Be On what the board called their development board the fellow okay that that was Frankfurt over to the Veterans Benefits Administration and the office was called at that time. The Appeals Management Center and the plan was to remand. All of the appeals the appeals management. Instead of the regional offices. It'd be one location and they can get good at rob them was. They underestimated the volume of work. And they understand the office and they got married and so people in the original management team is there decided that you know on remand. We don't have to read anything that was putting the file prior it to be be a reman because that's already been considered and so they put these twists in there and said don't read anything beneath this. Yeah yeah everything to this. Point was already considered by the board of Veterans Appeals. We only have to look at what comes in new after the rebound and make our decision Asian that way we don't have to review the whole record. Get Out of here quicker well Matt. They don't want that. That didn't work and it didn't last very long on. You know one of the frustrating things for me here. I am representing a case that the board of Veterans Appeals and a file come back in the pills management center and I know they neither because you know evidence on remand doesn't establish environment and I looked and I say they didn't read. Why was remanded it? I was reminded because when I last time I had I put in additional evidence and ask for Reman to consider this evidence before you decide to claim Slipping in we don't even read anything under the decision And nothing has been added so you lose and shipping it back to the Board Oregon them sent me they eventually. They gave up on that too. And so nobody today No Buying Unaware of today. Still think that You can get away with only what we call you better not. That'd be cute. Yeah only looking at a few sheets of paper in the file but that's not practice anymore. It's not well Anyway every individual who reviews the record is required to reduce the pirates. Yeah well at the time. I'm the same deal that that's all duped duplications duplicates and I asked him how the world we know that if I go be on that I if you don't know what the different is. Yeah so it was. It was a practice practice. Also coke blue sheeting blue. She we know no I. It comes from the color of paper that rating decisions were in on that was new paper and so blue sheeting means you go through the record and you just read the prior decision and the prior decisions. Tell you what the evidence was and what the outcome was. So you don't have to if we look at the evidence rating this. They're not waving bathroom. Try to meet your quota. That's the way that's the way you get to see. You eat because they just keep propagating the same era over. Yeah Yeah and that's right and they do that same air here. You know how medicine to teach medical students to don't be afraid to change the prior diagnosis. Or you know if you think that something's not right. Change it and move forward from that because at propagation can occur people trying to do things quicken a fifteen eighteen minutes is it. You know yeah So I can speak. They speak because fifteen minute. visit that a patient last week went to. CFP examined the nurse practitioner. It was inside the. Va Hospital System. And I had written a letter you know and one of my next letters before that the patient took it with him to the examine. The lady said No. I can't look at this and I've been instructed not to look any outside examinations. Because they confuse confusing issue That's what I do that that that might have been that practitioners mis interpretation or the person that told them that might a has misinterpreted One of the problems is that When we're speaking when va seeking the medical opinion? It must be clear that that opinion has considered the prior record record okay and and all of the potentially relevant now if someone walks into the exam with evidence that hasn't been considered it's not inevitable because it's being presented that is to the doctor instead of the regional hope. Bill Davis is our record this case the other right right right. I'm not disputing that. At all I'm just saying this. This is how it happened for many cases where this has risen where you bring in evidence that you want the doctor to consider. The doctor is required to consider evidence of record. Not New evidence did did you bring in for the first time. And that's that's how good now I'm doing some don't I mean like Vha is okay. Call them a little more flexible but at the same time a little more inconsistent about thirteen. Okay I I mean like There's ever go to be a doctor and asked to be a doctor to write you a letter to help with your. Va Plane to they knew you know. And now we don't know about that stuff you know you gotta you know you got they give exam. They do Well Actually I. They backed the nineteen ninety Fellow I knew I love Lucchese. The Veterans Health Administration Issue Bulletin for us that helps us out and basically the point. It was all the director and he you talk about when he issued that bulletin bulletin advise everybody in the system that hey your patient is they want you to complete forms or provide records or pressing opinion They're your patient patient. You're free to do it. Just make sure you inform them that you're not making any decision the two regional offices making decision and this is just you know my opinion and say bill. Nothing was signed by famous Dr Francis Murphy. She was high level. If you find that the Maranda thinking of in November ninety eight was Tony Wierdo I guess he might have been working. Take the time anyhow. Yeah but anyhow when when that went out we okay like okay. We're going to have a little better time and we we make sure all of our service officers in the field got copies takes the hospitals and make sure they understand and it was still inconsistent. I remember one also. We had two cases and one doctor on and the staff at the hospital wrote a letter in support of the veteran's claim and another doctor in the same hospital cinema letter. I said we're not permitted to do that. You know it's a big place. It's Kinda hard to get everybody. All these cats occurred in the same direction. Oh like Dr Colleagues. We're always worried about you. Weren't really sure that it was a real real you order you know you're kind of free to flush but it lasted about five years because that was had an expiration date on you know he'll renew you know I mean and we've talked about this before was the use of private medical evidence and there is still in corners of va people who resist accessing private medical evidence even though va asks for this in nineteen ninety four a little while ago you know It was va that asked Congress to give us already to use his private medical evidence that Mary Session of Congress Making Ninety Four Congress enacted section fifty one. Twenty five in the statues. Sort of Artie us. Private evidence and VA testified Congress. If we can do that we could. We could attack the backlog because we wouldn't have to spend too much time Ordering exams and stuff and we could move things faster. So the Commission in Nineteen Ninety four and it took two of years. Okay regulation in Nineteen Ninety six but I was actually Legislation that's all. That's only thank you Mr Bob Filner. Remember Ballpark aw yeah. It's hands on film hands on it. What did Jay Jay till they go? Get some Expert witnesses or something. They had to be the help that they had a lot of the. Va Secretaries sectors. got a bunch of them because they had AH veterans organizations. You know those guys they love cooking and testified. Weren't little tougher here to file a so. It's basically what does it mean. Pay The truth it's big bulky pony show. It's a big dog and pony. So what gets me no was. I wanted to have an issue in the congressional committees in in that area. If somebody's against an gets out of his foreign and the ones that are against it. We're trying to delay delay delay late because they know there's only a two year window they work with so once that to Zephyr Congress comes in they start from scratch. That's what takes four eight years It makes sense. 'cause Yeah Yeah I saw it into along those hearings and watch. Yeah that was The hat and Yeah listen to their. It was that we've got to. We've got a veterans coalition and same situation. You Know Congress comes in you know and they hit their issues and it's a whole different issue. Everybody's the same page. That's the problem or.
"veterans benefits administration" Discussed on Making Sense with Sam Harris
"So it was it's history is that it is kind of a hybrid of of a clinical phenomenon and a political statement because it was largely it was promoted most vigorously by antiwar psychiatrists itself. Avowed anti-war psychiatrist Robert Jay Lifton Higham ship town. I believe it was a psychoanalyst and also some feminists. So it was partly put kind of enshrined as an official diagnosis of tomorrow. The how dangerous war could be as a social phenomenon. Also, how dangerous domestic violence can be to women, and that's not legitimate from a social social you. We know that. But it also just saying it helped propel it into the. Sam. But it's also a very legitimate clinical condition as well. But what would tend to happen at the VA was that everyone who had been in war with everyone who had been in Vietnam. What ever be fell them when they came back whenever they were suffering with struggling with when they came back was immediately attributed. It was almost like there was before. And after your life was completely telescoped. There was life before this event and after this event and everything that happened to you afterwards. Everything you did afterwards was then seen in the light of your works -perience, which is which is as bad as seeing everything a light of identity politics because again, that's not necessarily true for everyone. And and so that was that was highly problematic. We'd have people who, you know, had had trot problems had nothing to do with their war experience. But again was seen through that limbs, they then they weren't courage. They were given the diagnosis. They were. Encouraged to get disability. They then on the disability that took them payments that took them out of the workforce, which and you know, work is one of the best therapies there is it's socializing. It's organizing, it's you know, if you don't work, you're confidence arose your skills atrophy on it. It's a sense of purpose. It's modeling for your children. It's almost everything. And it took these guys out of the workforce. And it was so everyone meant well. But it was so so poisonous so p PTSD got to be very problematic as as a diagnosis at the VA at that time and remember in the Vietnam war only fifteen percent of all men, so calm. I keep saying men just because obviously the fighting forces were men, but only fifteen percents combat when a nightmare for the fifteen percent most of them. But and and then another percentage were in dangerous jobs like driving. A truck was dangerous. You could be ambushed. You could drive overnight you date. So I'd say that was the kind of job that could put one it was for post traumatic stress disorder, but not on our patients and met some of them weren't even in the war. You know, they were Vietnam era, but but we all caught up in the primacy of post traumatic stress disorder and how did warped people's lives. And sometimes it did there's no question about that. But then the last thing he wanted to do is get people to cycle of invalid ISM, which you just reinforce with payments because again, they leave the workforce. So I mean, hopefully, the VA now when hopes the VA is considering a situation where they would begin to separate the clinical. They have to let me back on let me back up a tiny bit. You could walk into a VA, and you can still do this and say, I think I should be on disability. They will use. That call the veterans benefits administration as opposed to the veterans health administration and all render the Veterans Administration and the veterans health administration is very separate from the veteran's benefit administration. So you could walk in you could that they will have you seen clinician, but it's a sectional exam. Frankly, you can look up PTSD in the DSM. So you know, what to say, and or or let's take a case where someone truly does have PTSD just probably more common than someone faking it, although that is that is an issue V8. grapples with but some poor man or woman who was in a horrible situation, and is very fragile and thinks they you know, doesn't see a future for themselves thinks they'll always be psychologically, crippled comes to disability agent and says I you know, I can't function..
"veterans benefits administration" Discussed on WAAM Talk 1600
"To utilize VA services because my primary care doctor. I could see within two weeks in most cases. And the other thing is somebody made mention of this you only get to see your VA primary care doctor for a half hour at a time. I would wager that anyone who goes to see a private sector. Doctor right now doesn't get a half hour with their primary care doctor. And I I would argue that. At least when I go. See my primary care physician is longer than thirty minutes. Trust me, and they cover the gamut. And what I also like about my healthy vet is. And I've used the instant messaging to my private or my primary care physician and the rule is that they should respond within seventy two hours. My primary care physician literally responds either same day or the next day. And I've had a lot of medical issues taken care of through instant messaging. I even sent a pitcher to her, and she got me into the dermatology clinic to determine, you know, was this thing, you know, it was cancer or whatever, and it was very quick. And I'm just like you deal very very satisfied with my VA healthcare. I know that I know that we're we're very fortunate in our particular area to have the hospital that we do and that they do respond because one of the issues that was brought up in in in our little survey was at the VA doesn't pay as well. Especially in some of the smaller. VA hospitals, and so the quality of the physicians and quality of care. It's not not the best. And I think that's something that we are all very concerned about that. We want to make the program the best possible medical program available to our our veterans. Isn't that true? Caroline. Oh, absolutely. They protected our country with that survey. And I think that's awesome to keep putting this out there, Dale, and Michael I think the one thing that you you identified in the survey is those distinct areas that they're working on because across the board. There might be some areas like senior psychiatrists the analysis or the evaluation for TBI. It's not as quick because we don't have as many providers. So I think is the VA is trying to get this right side. Let's go after what we could accomplish very quickly, and then maybe privatized some of those other areas that we don't have all the provider. But when it's going good, and I'm so glad Michael that you talked about that that constant contact your that communication with your provider because I think things could go a lot quicker. If you have concerns if you utilize those services. Yeah. The VA's made like you said concerted efforts to make themselves available in all venues, whether it's the veterans benefits administration with e benefits or whether it's through the my healthy vet with the veterans health administration. Those means by which VA can be contacted electronically in has really been beneficial to a lot of veterans, especially those who are the of the era after us. Who are more computer literate in more computer savvy, and they really liked that that they can contact. You know, best will call me and say, hey, I checked on E benefits. And it says that there's a change my status, and that prompts me to go into VMS and I'll say, Yep. Actually, they changed it from open to ready for decision, and it was sent to a station for rating purposes. And so it's it's kind of nice that they don't get as much detail as I can as a service officer looking at the veteran's benefits management system. But even if it's does provide a certain service that veterans like and my health Yvette similarly on the health side is is tremendous. I do believe.
"veterans benefits administration" Discussed on WMAL 630AM
"You mentioned the community resource and referral center. A little bit about this place. And I think you do great work there. Talk to me a little bit about some of the services that are offered there in helping homeless veterans. We're proud to say that since receiving. Vouchers from HUD organization. We have housed over a thousand veterans since two thousand eight in that time we have helped veterans move through the process of getting permanent housing by visiting shelters soup. Kitchens identifying veterans and helping them to move from maybe substance abuse, mental health issues to securing Aboukir and actually living in a permanent apartment and the Washington DC area. So you have a partnership with HUD to provide housing for those veterans who may be homeless, and what type of partnerships you have for veterans who may be at rosecrans homelessness. Do you help those who may be in risk of not being able to pay rent or pay mortgage or electric bills or gas bills, etc? We partner with some of our community partners to offer those service. Mrs we have developed quite a partnership with various organizations such as Catholic charities and other organisations to ensure that the veteran has whatever he or she needs to get into permanent housing at the community resource and referral center. There are a number of organizations that are actually house there at the facility to help veterans move towards permanent housing, and that could be veterans benefits administration. VA will come to the CRC and assists with veterans securing disability claims getting home guarantee loans, giving a non service connected pension. So at the CRC they are able to look at the veteran from a holistic perspective and help him or her not only to get housing, but address any other needs or issues that may preclude them from living as productive. As they could in the community. Now talk to me a little bit about some of the services that you may offer to veterans who not necessarily are homeless. But those who may need geriatric care or extended or long-term care oftentimes veterans will get admitted to the medical center, and their skill level is such that they are unable to return home or to their prior living arrangement, and we will have to seek placement for them at can be in one of our contract nursing home facilities. They may need hospice palliative care in which we have a community living center, which is sort of a a nursing home. That's actually in the medical center. It's one hundred and twenty bed facility and part of that facility is a hospice palliative care unit where we can refer them and that is for veterans that half a prognosis of less than six months to live. We also have within the community living center. A geriatric and extended care program which helps to rehabilitate veterans that have undergone a stroke and may need extensive physical therapy. So we have an array of placement options that we can share with the veteran and the family and discharge planning is done collectively, it's a collaborative effort between the veteran the social worker and the family I can't speak personally to some of those services because I've had one of your very skilled social workers to personally help me place. My brother in a very skilled nursing home in the community. So I am happy to say that the VA definitely does make the connection there with helping those veterans who need a little more systens. Thanks to you offer that this is truly been a good conversation. I'm learning a lot about social work service here, and hopefully our listeners are as well, so. Savina tell me a little bit more about community partnerships that may help with the event that you do yearly winter haven. We work extremely well in the community as far as partnering with various government agencies as well as private agencies and nonprofit agencies once per year usually around the third week in January, we host what is call a homeless stand down, and it is call.
Thousands of veterans left without GI Bill payments
"Ranking Veterans Administration officials being reassigned as a house committee is holding a hearing on delayed GI Bill payments, potentially affecting hundreds of thousands of veterans. The executive director of the education service of the veterans benefits administration in Washington will reportedly be reassigned to a regional office in Houston. That official Robert Worley who is scheduled to testify today before the house committee on veterans affairs. A
"veterans benefits administration" Discussed on AMVETS Radio
"We have over fifty national service officers. They're credited to represent claimants before the department of veterans affairs, their credit by the secretary of veterans affairs. And so basically what they are. They're called attorneys. In fact, we're not art attorneys, but we do practice law in the area of title, thirty nine states coat, which is veterans benefits. Use the word Esquire. No. But that's. I didn't realize that you needed to have that. But if you think about it, you really do because otherwise it's like the was the inmates running that that that that that the prison or as we say in America where. Well, we're we're about that. You're just. Yeah. We're we're not attorneys, but we do practice law little bit. So our expertise is in in veterans benefits and mostly in the area via disability compensation. So. What a lot of people don't understand there. There's three sides to the house of the VA. There's the h hand the veterans health administration. That's where you get your medical care. There's the veterans face the cemetery. Right. And hopefully, we don't need their services for a while. And then there's BB that's the veterans benefits administration. So that's that's where we concentrate our efforts as as service officers. We're trying to help veterans get benefits with with the veterans benefits administration. Now, they're they're basically several several different benefits, and and more actually, but their death benefits that, you know, for the widow of of the veteran is that the service connected, we can help her get some benefits to help her out after he's gone. And then there are also a couple of other benefits once called disability compensation and the other one's called pension compensation and pension have very specific meanings in in the VA pension is non service connected. So that means that a veteran that's receiving net. Pension has were time service. He's disabled and not able to work any meets a certain income requirements. It's an income based program. So it doesn't pay a whole lot at pays maybe about eighteen thousand dollars a year. The bad thing about that benefit is if you get so security or retirement or any other source of income, they subtract an equal amount off the top so pensions, not a great benefit. But that's the only thing you're eligible for in life. That's okay. It's better than nothing. The other benefit is is compensation. So when you say the word compensation what you mean is service connected. So that means that you have a disability or illness illness or an injury that's directly related to your active duty service. And so when you say service connection, usually you're signed a percentage, and based on that is how much you receive so disability compensation from the VA is intended to compensate you for the level of occupational impairment you suffer as a.
"veterans benefits administration" Discussed on The Majority Report with Sam Seder
"Liane no the eyes this is dern y listen as listen we are back sam cedar on the majority report on the phone it is a pleasure to welcome to the program suzanne gordon a healthcare journalist and author of the battle for veterans healthcare welcome to the program suzanne thank you for having me fan so let's i want to start a a little bit on some what remedial territory because i'm not sure that people fully appreciate what the veteran's uh health care administration is i mean would dis tell us about uh what uh just how encompassing veterans healthcare is so um the vha the veterans health administration is there is the biggest agency within the department of veterans affairs what is referred to as the va and that is three agencies it's the veterans benefit administration that does all the benefits that gi bill home loan.