39 Burst results for "Teresa"
Fresh update on "teresa" discussed on BBC Newsday
"Across the country. Protest quickly turned violent videos posted on social media showed a heavy handed response by the police. They also showed unprovoked attacks against the security forces in Bogota, Cali and married Jean Colombia's biggest cities, Protesters attacked and burned public transport. Colombianos give us unless again to Clara soon in companion, Miss Teresa presente allowed to democracy Ramidus president. Even Dok appeared on television to come down what he called Vandals. He said the violence was being coordinated by narco gangs operating in the country. Comments rejected by the country's opposition political parties say if you're a good man is a Colombian political analyst I think the government's Response to the crisis has thrown how desperate they are to find a counter narrative that the flex their blame. Away from their actions and from actions by certain members of the police in the way they've handled the protests that looks for Other causes or other reasons for how the situation of public order has gotten out of hand. Demonstrators have also blocked major axis points to Colombia's biggest cities here in the north of Bogota. A blockade is keeping up food deliveries and much needed supplies in some parts of the country hospitals and not getting the oxygen they need to fight the pandemic. Vaccination programs have also been suspended because the shortages due to these blockades Matthew.
Fresh update on "teresa" discussed on Watch What Happens Live with Andy Cohen
"A statement. I'm gonna countdown one to agree or disagree. Hold up your signs. We're gonna see how many opinions you share okay. Number one jersey housewife did tip off the feds. Teresa and joe jude is one to agree or disagree. You all disagree including jacqueline the rita. Okay very good. Ramona is correct in saying roni. Put the housewives on the map not now lies. Orange county one to agree or disagree. Quick disagree from gretchen and zero. Okay question number. Three vedro parks delivers better. Reads then kanye more one to agree or disagree. Agree from agree. I.
Fresh update on "teresa" discussed on Tara Brach
"Mystery when we become referential when there's something us census this really matters. This is right at the center of what matters in life. There's something in us. The becomes really pours and open to. What's beyond our ideas about things you might be thinking. Well i'm just not that type of person. And i want to say that that was never my self concept of being reverential of being a devotional type but then when i look back i can see all the grounds for it. You've probably experienced being a sense of reverends wonder. Aw you know looking at the night sky. Perhaps sir at a newborn are witnessing dare one dying are moments of loving loving child. It's there it's a real sincerity and Openness to the mystery and It happens when we're just sensing what most matters to us. So a reverential attitude is supported for me and you can see this in so many spiritual traditions palms together. It brings together like the whole being gets collected right to the heart and there are some sincerity impurity with that. Sometimes this hands on the heart both palms on the heart. I'm same feeling. I'm for me when i'm meditating and then i'm i'm praying will often you know. Feel a sense of bowing my head earn some way lifting my heart to the heavens. What bowing does bowing is interesting. Because again there can be a sense of. Oh are we subjugating ourselves to some bearded god out there in the heavens but it's not the actual felt experience for me when when i'm bowing it's a sense of offering this kind of limited sense of self the the thoughts and feelings that i can get identified with a that are smaller than i am. It's like offering that into a larger belonging. It's like letting all that's in my head kind of be absorbed in this vast earth and then and space and then what's left an openness. There's room for the love and truth of the universe to flow through. And the when in some way i've bowed and offered the ego outward that just my explanation and if it's not if it if it's confusing her sounds convoluted Put it aside and it's an experiment. Everything's an experiment. And if you haven't experimented with putting your palms together and bowing and offering yourself to something larger you might check it out. It's humbling in the most beautiful way. That humbling actually frees us to belong to something larger it releases the kind of arrogance are a delusion of the importance of south and allows for a kind of poorest nece an openness to something more at lake to read again from john donohue. He writes this. He says one of the most tender images is the human person at prayer when the body gathers itself before the divine a stillness deepens for a while people coming together for prayer become unmortgaged from the grip of society were grohl. It is as if they've chosen to enter into a secret belonging carried within the soul. So we've been looking at the three dimensions of mindfully opening to what's here filling our roots and the earth of our body and being the pain of separation the longing to connect and the second dimension of of that sincere reaching out with reverence with your niang with love and and then the third dimension of stillness or there's that that quietness such silence again mother. Teresa's you can only hear the whisper of the divine in silence. I want to mention one last way that you can enhance the experience. Prayer explorer salmon that sued journal. And the way that you can move through this this first. Go into silence and feel into the place of vulnerability or separation whatever's really a difficult calling for attention and right from that part of yourself right from the fear. What the experiences and then get quiet and just listen just rest and that silence and then respond from whatever the source of love or presences that you're most aware of from your high self for you might call it your future self or from your true nature or buddha nature from the way god or the divine lives through just right from that to your small south and it's really powerful it deepens trust that bhutto. Nature's already here what you're reaching toward as within you remember. You couldn't feel longing. You couldn't feel prayer if you didn't intuit some experience of what you're longing for. So the buddha touched the ground because of some inner knowing sensing his belonging to the larger web of life and in the deep sway. Your prayer is the voice of love calling you home. Your prayer we think of it as a small selfish praying but your prayers voice of universal love chow mailing through you. Reminding you have you're longing and carrying you to belonging. I found that the more we touched the ground. The more remembering there is the more trusting in that belonging. I call trusting the gold in a really really having faith or trust that that awareness. That love is here and the prayer moments prayer. Don't have to be long for myself. Many times during the day. I'll feel a sense of disconnection are kind of caught in something smaller and in some way i'll hand that over all sense that kind of sincere bowing and offering the that ego the thoughts emotions into something larger remembering that something larger that.
Fresh update on "teresa" discussed on Comments By Celebs
"They had a pretty good solid conversation about it at apple picking the one i guess elephant in the room is the fact that melissa wasn't there and she was the one intended with jackie. That was probably going the hardest. So i don't know if that was made for the conversation to be a little less intense. Although i think everybody would have dropped it. I did too but the other element besides melissa actually like helping instigate and being a part of the whole poll situation. It's not her job to tame. Joe gorgon but i think the other women were saying why didn't melissa kind of step in she just i dunno. She wasn't defending delores. Maybe in the way that they would have expected not that. That's her job. I think they were just a little bit surprised by that. I also do think as much as i agree with. Dolores i love her. I don't think it's anyone else's place and she's allowed of course she's allowed to change. But i do see where jackie. In some of the women are coming from jackie's owning up to sing. Yeah i did think it was kind of stalling from the ring. But i never knew the last i heard was using at the reunion. Or whatever you know. I'm pissed i don. I need a ring. I'm a catch like. I deserve better than that. And there was a shift which is fine however they just literally not aware of it. They're not saying you can't have a change in your feelings. They're just saying they literally didn't know about it. And they want the best for her so it was a lot of miscommunication and i kind of feel like if they just drop it and let dolores do her thing. That will completely make her happy. It was and it was really more so the delivery of it. That was the issue. Nobody ever thought that they want something. Bad for delores. I think even dolores understands that. Her friends want the best for her. It was so much more so doing it in a way that she viewed as not only embarrassing. But it's also disloyal. You know that's just not the way that she operates as you do it in a public forum like that was not something she was gonna respond well to and then the iron of the entire thing is that joe gorka has a kidney stone. Of course. I don't mean that unlike any sort of karmic way but stuck david. Is his doctor. Like what are the odds of that. I know i just loved that full circle moment and that they all could laugh about it and the dolores. She's just like such a true person. She puts aside the bullshit. She's like no of course. David is going to help him. That's family that's what we do and it kind of put everything in perspective in like the weirdest situation ever. Yeah that you know. It's really hard and we talk about this a lot. I mean we talk about it more so just as applies to teresa and joe but when you really think about it it's hard to mimic another relationship like theresa joe delors and frank because they all just go so far back and it's so deeply rooted. It really is almost familial. I know it's true. We will talk more about this obviously next week as we see more. But when theresa joe in the garage. And they're kind of talking about louis and again. This whole thing was playful. Where like theresa was a little bit annoyed at joe but not really and it was coming from a good place. I felt like everything that i kind of predicted last week or not predictable and i said last week. Both of us said was true. About how you know. This is really just coming from a place of joe genuinely feeling the deepest level of his soul. Like this is different. Even watch what happens tonight. He says yeah. I think that they're going to get married. Every one of them raise their hands. How good did it feel to see. Teresa just angry. I mean i like i was just smiling so much in that scene when she was teasing him because it just felt so good for something to happen. We're all biting our nails. I know we know things turned out. Okay so it didn't actually end up being a problem but just like the anxiety of like. Oh god is going to be upset about this. And then she's just like laughing and joking about it in her job get along so well and she's not saying a fuck joan. Melissa can't trust them. i was just. I was elated. I was as well. And i'm willing to give theresa the benefit of the doubt and think that her love for this guy was overwhelming emotion. And that she wouldn't have been mad regardless that being said it was a lot easier for her. In my interpretation of it to be not mad at joe vs if this came from eliza and she knew that melissa was the one telling everyone i don't think i don't think she would have blown up but i just think it wouldn't have been necessarily the exact same reaction this episode. She finds out that. Melissa said something tomorrow about it but it was already like joe opened the can and she was just kind of going along with that after is already out there. You're right. i don't know what would happen if melissa did it. I if she would have used that weather she was mad or not. Use that as a way of just kind of jab at melissa on sale. Another tally mark. You fucked up. But i think she's overall a happier person too. I think she's just in such a good place. Probably the best place. She's been in a really long time. And that may be as i dunno just making her deal with things more clear. Oh no she is on cloud nine and we were talking about this a little bit when we were doing new york about how after this many years with these women. It's now that we know them to the point where we could pinpoint exactly what is going wrong in their lives however based on the way that they respond to situations you can kind of at least estimator take a guess as to if something is wrong and maybe what it is and with theresa as much as we love the drama that she brings seeing the way she's responding to certain situations is very much indicative of a woman who is feeling fulfilled emotionally in so many ways and you know it is really just beautiful to watch. She deserves it. That's all i when you really think about it. You're just so happy for because of the shit that we've seen her go through and even joke orga saying no one's ever treated you this way like gioja days. He was. My brother-in-law is the father of my nieces. Whatever they fought fact that scene of him saying my bitch wife and it brings up anger again. You and you're like no. She didn't deserve to be treated this way. And it's finally time that she gets her happy ending. Yeah i mean every single time they bring up that scene from italy. My skin crawls it's really hard to watch. Honestly i know. Is there anything else from this episode that you want to mention or should we get into happens. An i don't mean to rush like if there is feel free. I'm just looking at this outline. And nothing's jumping out to me not really nothing that we haven't already seen. I think this is like a very much filler. Connector episode more advancing of melissa and joe You know you can have your own life. And i feel like you're kind of moving away from me but nothing we haven't heard before everything else. I feel like there's a lot of resolving this episode and hopefully will start again fresh with some new things as we go on. Yeah i feel so to okay wash what happens. Best thirty minutes to television. I've seen recently in the first thing. I wanna say is. Do you think that envy by melissa. Gogo was inspired by bill. Aden's meaning the wall paper or do you think that bill aden's office wallpaper was inspired by Envy like that silver damask imprint. Black almost velvet swayed situation..
Who Killed Dr. Teresa Sievers?
"Theresa's seaver sister recalls the weekend of june twenty sixth twenty fifteen. The began celebration of their mother's birthday and abruptly ended as the last weekend the family would ever spend together. We enjoyed the weather the first day. It was beautiful and we swam in the pool and we relaxed in the sun sister's doing yoga. She prepared a beautiful dinner starting to cook for the weekend. And we just enjoy each other's company and had wine and laughed and played a lot of scrabble. 'cause it rained the next day so we just played a lot of scramble. Hanno 'cause much to our delight there was a piano there on my sister. And i played and we hadn't played in years. There was a lot of that these gatherings it was once a tradition to take a family photo together and so all the siblings significant others and grandchildren huddled around each other smiling knowing this family ritual would soon and forever be too painful to recreate as the family. Reunion came to a close that sunday. Evening theresa savers her husband mark and her two daughters drove south to laguardia airport. Which theresa would be dropped off for her flight. Back home to receivers was in fact. Dr theresa verse with a busy practice patients to see first thing monday morning. Mark and their two daughters would stay behind driving back up north to connecticut. Reuniting with theresa's mother and extending their vacation for the next several days theresa returned home just after eleven pm that sunday night and after parking the mini van in the garage placing our luggage near the front. Bumper theresa walked through the laundry room and into the kitchen where she would set her purse on the counter. Undoubtedly feeling that same sense of comfort. We all feel when we're finally back home. After a long day of travel but hardly a moment that past when an extremely loud crashing sound rang out like a gong being hit directly behind earlier that going off the kitchen walls and startling theresa with a terrifying notion that someone else was in her home. She turned around. The large man was already through the laundry room and standing in the kitchen doorway wielding a hammer and striking her in the head with three swift strokes.
A Powerful Approach to Keeping Remote Staff Motivated
"Than forty years. Lynn twist has been a recognized. Global visionary committed to alleviating poverty ending world hunger and supporting social justice and environmental sustainability from working with mother teresa in calcutta to the refugee camps in ethiopia and the threatened rainforests of the amazon as well as guiding the philanthropy of some of the world's wealthiest families lynn's on the groundwork has brought her a deep understanding of people's relationships with money and her breadth of knowledge and experience has led her to profound insights about the social tapestry of the world and the historical landscape of the times. We live in lynn. Thank you for joining me and for sharing your insights with me and my audience today. Thank you john for inviting me to be part of it i i. I love this conversation already before we dig in. Tell our listeners. If you would please a bit about your professional trajectory your boots have been on the ground in so many parts of the sector. Can you tell us a little bit about your journey. Yes i wanna make. Sure i don't go on and on and non 'cause that's really like my whole life story but i started working in this sector. I think when i was a child i did my first fundraising event. When i was five. I wouldn't say was in the sector. I didn't even know. There was a sector but i was in kindergarten and i I noticed that there was a budget crisis in our school. Not that i could even spell budget or add or subtract but my sister was the star of the school play. They weren't going to have costumes and sets because there was a budget crisis and it was going to be sort of this abstract interpretation and she was the princess in a a fairy book Tale story book kind of play and she was so angry and so upset. She was in the sixth grade and i was a kindergartener so i went back to school. The next day and organized my kindergarten with my teachers help of course to make chocolate chip. Cookies and lemonade stands Lemonade and did cianci cup. Being eliminated stands around the school block until we raised enough money to pay for costumes and sets for the school play. And we couldn't adder surprised that we could fundraise.
Dallas County Celebrates 250K COVID-19 Vaccinations At Fair Park
"Covert vaccination side of Dallas is fair Park has administered more than 250,000 shots to mark the milestone. Dallas County Commissioner Teresa Daniel sink hundreds of the volunteers who worked at the site every day. Want to has been learned. All of these people. To provide public health. To the residents of Dallas County is just phenomenal. Is this fair park site is run by FEMA and Dallas County.
#183 Jamie Lerner Self-Care: If You Dont, Who Will? - burst 03
"We just are and were very well equipped to do it. And it's also interesting about reinvention. Is that we lose a lot of something. That is very important along the way which is south care so women are masterful in reinventing themselves and then they also are masterful in forgetting themselves. How did how did how did he know. We're going to make a transition to self care. I mean seriously on my sheet in front of the next. The next bullet point was self care and you made a wonderful trenches transition to it. So that is what. I'd like to talk about now. And and focus probably the majority of our time is self care and personal responsibility and and especially in this current cova time of chaos and confusion and and one of the things that you told me about when we chatted before the podcast was that you described your passion. Your current passion for helping people find themselves in the moment. Can you tell me what that what that means to you. Find yourself in the moment every moment that we can be present and it is just a moment by moment and establish or reestablish connection with ourselves that that is the ultimate in self care and and i think a lot of that comes from being able to manage our thoughts and then are feeling but first and foremost our thaw and i think it's important cut. We rarely slow everything down and allow ourselves to be in that moment contain. That's why one of the most important things of how we can care for ourselves and then others it's always about foul firth and then others. It's kind of a win win for everybody. Jesus talks about that. When he says you know i it's always quoted love god and love your neighbor but what's always left out is love. Love your neighbor as yourself and to me that assumes self love precedes other love the cacao kangaroo barber care for another if they're not taking care of yourself self love is sort of. it's almost frowned upon that. You are selfish. You are ego centric if you do that and and if you take care of yourself too much and yet and yet if you don't take care of yourself you're you're no good to anyone else you know want when you could on the airplane they tell you to put your mask on on first before assisting other people and there's a reason for that. That is a universal truth. We cannot care for anyone until we care for ourselves without feeling resentment and if we feel is not much then we are not caring for ourselves or another. So you know. I think people don't really understand what it means to wrap third loving arms around themselves and nourish and nurture themselves into connection. That is the most unselfish thing that you can do. And in some ways it sure responsibility if you're then going to assume the care of others whether be children or a teacher or if you're in any role where you're in a leadership role it's just not possible to do it without having spent some time with yourself and nourishing yourself and if they're self some something to give agree with you on that and i was thinking about taking care of ourselves. There's there's just a number of of ways to do that in you know we're going to get into tactics toward the end of the Of the of the of the show. But right. Now i i'd like to disorder. Get a big picture of what do you mean by taking care of yourself. I know account. I have an idea of what i need by but but i'm curious what your interpretation is kind of goes hand in hand with taking personal responsibility to understand that really. It is known responsibility to care for your responsibility to begin to have an understanding of what year in the evening for yourself and then to figure out a way a gentle loving way to kind of implement some of that self care and most people do the opposite. They expect other people to care for them. They don't even know their own news. They expect others around them to know what they need and they expect that they should be given what they need. There's this really Twisted sense of entitlement. just because the very I think the other interesting thing about women reinventing themselves then they get to hide behind all of the roles that they've taken on as they never care for themselves the end up feeling resentful. They ended up feeling overwhelmed. The end up feeling all the things that they should be feeling and yet known even knows what they need. Not even know. They haven't even taken the time to figure out like okay but only know what i need for my. What do i need to do first thing in the morning but the guy can so myself up before we take care of all these other people so to step into that role of personal responsibility for sending the morning and ask yourself now. What are what. I need so myself. That is such a loving and lovely question to ask one and then to answer it with you. Maybe coffee before. I serve an to eat something before i i just some basic things. That really remind us that we're important. How counter cultural that is because we you know we're we're thinking we always have to be givers don't we we. We can't be. we can't be takers. we can't be an it's not even really taking it's it's more of. You're giving love from an empty cup and you've got to fill that love your love cup for yourself because unless you do you end up resenting the very people that you are serving and it doesn't feel good on your and it doesn't feel good on there and either never feels good to be given some things from someone who is representing you in the process so yet to unconditionally give to hand. That is a lovely feeling for the giver and the receiver and the way we get there is by taking care of ourselves so that we can give which hand alternate goal to feel good about the giving and to feel good about the person who is receiving what your kid i have for the last year been very involved on my own in in the in the sort of tradition node as mystic christianity and the mystics and and and i'm reading people of the thirteenth to fourteenth century teresa viola saint john of the cross and and teresa viola sort of my my guru. Now and she was. She was in the fifteenth century. And they talk about spending this time in divine contempt mystical prayer. But she is very strong that you do that in doing that. You are taking care of yourself your relationship with yourself yourself in the divine how how you relate in the divine but that that then becomes the resource for helping others that so you don't you don't just folk off. Yeah you don't just focus on yourself and forget everybody else. You have to focus on yourself but then the result is it results in a self care you. You can't help but want to share that with other people tackle once again. It's a win win for every beautiful idea. Now you want. You talked about personal responsibility in that. And i've even thought about making when i make a title for this show and we'll see what happens after the show. They make the title. But i i'm working on a premise of the me. Look at my own title here. Self care your responsibility to be responsible for yourself. Well is it so you would. You says it's good. I'm glad you agree because you're not title if you said no i don't believe any of that however it's a turn off for people a lot of people do not want to be responsible from south. They feel resentful that they should have to be responsible for themselves. They feel entitled that others should be responsible for their happy. And i think that it just needs to be thought about in a different way because who would know better for you than you know and yet we expect others to know what we need what. We consider south for first and foremost look. We need the great question. People don't ask themselves that question very often. But do you want. Don't ask themselves that either but people will tell you all day long what they want and what they get is more of what they don't want so and it's always someone else's all so you know if that doesn't work very well that way no it doesn't and and how in the world like you said if we haven't even really investigated pin through the thought process of understanding what we want and what we like in life. How in the world is someone else supposed to know that you know great costal one and yet we expect them to set us fai our needs and we've not identified their their needs. I mean our our needs and how they need to respond. You know My listeners heard have heard this before. But my wife. And i for probably. We've been married thirty six years and for at least twenty five of those. If not more. We take every year between christmas and new years now. This happens throughout the year but we take an intentional time of three days away so we can have two nights in one place. You know two full days in place and we ask each other So how was i. What kind of husband was last year. What kind of wife was i. And and what do you want from me. How can i serve you in helping. You find. You know helping you fulfill your needs and so we're forcing ourselves to identify our knees and until the other person. This is what i would like fantastic. I mean that's that's a conscious of our relationship a nice guy. Yeah yeah you know a lot of good writing on that jamie is. Are you familiar with the land baton. Elaine de button depends on how you want to pronounce it. The scarlet life. You know he's rich and really good stuff on that he's ridden maybe the best stuff of love between a man and a woman as anyone is written for you know. He's just barely turned forty now but he just has has exceptional writing on that. You know what i wanna do. I i want to go a bit deeper but before we do. I'd like to take a quick break. And then we will come back. And we're going to pursue a little bit more about this personal responsibility and how the victim mentality may come into play in that. Hi there this is charlie hedges. And you're listening to the next with charlie and my very special guests. Today's jaime lerner A woman who is a therapist adventurer pleasure seeker and a cute devil tae of self care. And that's exactly what we're talking about. And and i think she has so much teaches that i've learned so much from jamie and jimmy. We've talked about a bit about personal responsibility. And that letting other people know not expecting other people to somehow somehow be able to read our minds in our souls and understand what we need. We need to articulate that. What other kinds of personal responsibility you know. We're talking about our own personal responsibility and our self care. How can i take responsibility for myself. Do you have any examples of that for me now. I think that away are rewarded in society. Forbidden since Mainstream media that. They reminded us every moment. That's come we are the victim of everything. We have no control so for me. I always suggest to people to turn off the television and to Find a new source. That is a little more emotionally intelligent. That will allow us to feel good when you're done breathing. You're listening to or watching in fetter feeling paralleling cars. We have to take personal responsibility for what we are chasing to consume and hall. We will fail one way or done firmly cloud video. You know that's brilliant. You know is that we have to take responsibility for what we consume in our media. And and i find pretty much nothing but danger when not not just. Tv in general but for me. It's tv news and tv news. You know their their purpose is to stir up controversy in stirrup.
The mental health impacts of the pandemic one year later
"In September of last year, I spoke with a group of college journalists. For conversation about what? It was like reporting on the pandemic while they're in school, and I asked this question Let me ask you all this because not only as students, but as student journalists. Are there any story angles that perhaps we're missing right now, as relates to the college experience and what college students are dealing with. If so, tell me what it is. I feel like the mental aspect of things. This is such a new experience for everyone. Everything we're doing is the first time whether it's being full virtual. Hang on campus with certain restrictions. So I feel like, although we do talk about in like the mainstream media was going on our students going back on campus, I guess just like the process. Into school. I don't think the story of what the students are thinking or what happens when you get back on campus, or how's this virtual experience going on? I don't feel like that conversation's being had Enough about Okay. What do we think about this In terms of our mental space? I think one major thing that I've noticed is student mental health both on and off campus. You've got freshman on campus who are having a severely diminished experience. They're not getting to go to in person events. Things as simple is the dining hall or the gym are closed or have limited access. And so a lot of students are being very adversely impacted by Kevin 19 on a mental level because they feel isolated, or they're overwhelmed. In terms of having to deal with pandemic on top of normal school work, And then you've got universities all over the country, sort of acting like everything is normal. A lot of universities didn't adjust tuition. They didn't account for certain things such as, like students not being able to work jobs because they can't physically go into those spaces. And so I think students our overall lot more stressed than they would be. So I think that's definitely something that larger news media could be touching on is the adverse impacts on students mental health as a result of this virus. Well response to all this. Many colleges and institutions of higher learning are working to expand mental health resource is for students and joining me now to talk more about this is Teresa Johnston, She's assistant vice president for student affairs at Kennesaw State University. And she oversees a new initiative. Call Well being at K S U. Thank you so much, Miss Johnston for taking the time. I really appreciate it. You for having me I really appreciate the opportunity to be here. Your overall thoughts on what you just heard from those students, and that was just last September. No, My overall thoughts are there. The impact is staggering of covered 19 certainly on our population or student population and the challenge for students right to go having been in a physical environment than switching over a very rapidly right to a virtual Ethos. And so there has been some fall out for sure, To the extent that students had to adjust. Certainly to the technology alone, faculty and staff had to deal with technology of well as well. And then how do we connect students again in a virtual environment? Because much as we know that our student population are young adults, and even our younger generations are connected to technology. It's a very different experience to be in a box and Talk online versus being in the classroom with each other. So you know, we have seen. Excuse me. We have seen some increase in anxiety. I think the isolation is a big part of it. And helping students stay connected even in the virtual environment, leaving their video screens on right, leaving, leaving the video wander by just turning off it just listening, and hopefully there listening, so I do think that there is a very big impact. What were you all have been hearing at Kennesaw State in regards for students. Did you see an increase in students trying to seek additional resource is what has it been up to You all launching this new initiative? So for us, we have seen an increase in students participating online in workshops and group therapy, which has been interest and increase. Certainly in Tele mental health. We were Stepped right into the tele mental health field as we've had to expand those services for students and be available S O. The students found their way much of advertising and outreach to students. But they did find their way into the virtual environment for Tele mental health as well and the increase in the participation interestingly enough in group is greater than it had been prior. What do you think It's feel comfortable in the environment differently than potentially those of us who practice in the field? So very interesting.
Senate Ends Hope for Significant Wage Hike
"So we got the senate doing their senate thing today. Right to vote a rama. There's all these amendments and there was standoff happening in something that happened there today. A seven democrats and one independent who caucuses with democrats joined with republicans to shoot down raising the federal minimum wage to fifteen dollars an hour as part of the biden cove. Relief package among those democratic. Novo's joe manchin of west virginia. Chris coons of delaware. The moment that really stood out was when arizona democrat. Kirsten cinema walked up to cast her. Vote miss cinema cinema. No out she represents arizona. Maybe that was a homage to the late. John mccain. Who famously did that to that. Repeal vote but that full thumbs down from arizona helped end hopes for a really big wage hike that the congressional budget office says directly affect seventeen million american workers on a bringing maria. Teresa kumar co founding president and ceo voto latino fetchacure former senior adviser senate democratic leader harry reid and current advisor to bernie sanders. Faz let me start with you. I want people to understand this. Vote before we analyze us. This was a vote that was going to fail either way. It was essentially a symbolic message. Vote because it needed sixty votes filibuster -able so going into this. Everyone knows it's not gonna be talking to pass. No republicans are going to vote for it. So it's a free ride. It's a layup you get up there and say yes. We want to fifteen our minimum wage. So it was very very surprising to me. A lot of people to see democrats eight of them in the caucus vote. No what is your explanation. Of course you've got to go back in history. A little bit where. President obama suggested raising the minimum wage to ten ten. It was hillary clinton during the two thousand sixteen campaign who suggested raising it to twelve. It was bernie sanders. Who's been pushing along with you to raise the wage to fifteen dollars an hour. And as a result of that we have gotten a lot of progress in the democratic caucus and not all the way clearly and painful. Chris you take senator cinema arizona's got a twelve dollar minimum wage. And in fact if you look at raise the wage which gradually raises the minimum wage to fifteen dollars over five years it would be at twelve fifty by year. Three which is where harris zona is so many ways it doesn't really impact arizona and yet you have center for cinema denying many people. Millions of people around the country are arrays of their wages. Maria wha what did you make so. I used to work in congress. A- as a hill staff for a long time ago on preparations and this was fairly unusual. Because what those eight did was say. That they were not going to deliver the biden agenda in the biden administration. Right now is going to figure out how to channel little lbj and demonstrate that there are consequences when there are not voting down for the presence agenda. As you mentioned. chris. This was a layup but i have to say when we when we witnessed this thumbs down by cinema. I think for a lot of folks people felt at at odds because when john mccain did it it was to save healthcare for millions of americans when she when she did today was turned down. This idea that there was going to be some sort of economic closer to economic committee. For millions of americans and fifteen dollars has even fifteen dollars does not keep pace with the with the inflation rate of the nineteen. Seventies the raiders really. I established it was perplexing on many many fronts but this is an opportunity really for joe biden to say. You're going to have to come down to the white house because we're gonna have a talking
Seattle grocery workers get hazard-pay boost
"Month. The seattle city council decided to require big grocery store chains to give their employees hazard pay during the pandemic an extra four dollars per hour. Here's counselor teresa moscato. It's really about the folks who are on the ground in those grocery store floors stocking shelves who are having people reach over them to reach for that zucchini of one grocery worker talks about and sealing the customers breath on them. Those are the folks we need to attack. I said grocery store chains. It's companies with more than five hundred employees stores bigger than ten thousand square feet not convenience stores or food marts or a farmer's market and it's tough to have people breathing on you while they're having you reach for their zucchini but grocery workers are happy to do that. Work said union member. Joe is ryan power outage snowstorm. Where do people rush off to go to the grocery store but we need to show care for the workers care for us well. The grocery industry didn't like care in the form of this hazard pay. Tammy henrik heads. The washington food industry association and she says local grocery stores are not all making big profits and they faced expenses from theft and from delivery fees increased labor costs and cleaning and all of those so seattle really needs to be evaluated on its own merit. And we're just not seen prophets in seattle right now so this week. The hazard pay kicked in workers started getting it but brian. Some grocery industry trade groups sued the city. What what are they claiming a few different things here. bill. I think i see two main pieces here. The first one basically grocery stores are saying they're being singled out as an industry here. There's an equal protection clause and our federal and state constitutions that talks about this and we're also talking about this idea that governments are not supposed to impair contracts. That's part of our constitution as well. They don't want to tip the favor from one side to the other hazard pay is something that these different grocery stores. You're talking about with their workers right now and i think bottom line for me. No one would ever argue that grocery store workers are not being heroic right now. I know i rely on the grocery store. That's near my home. And what in west seattle here but big picture here. Not all of our healthcare workers are getting a hazard pay bump So why not require that. And why is it four bucks an hour. I think there are a lot of questions about this. That are gonna come out as this court case unfolds.
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"Welcome to the. Nobody told me that podcast. My name is teresa dunkin and my goal is to share information. That you probably weren't thinking about. I love preparing my friends for situations that may come completely out of the blue. I also want to share with you. Many of the tidbits picked up over the years. If you absolutely have to tune out before the end of the show make sure you check out the show notes for more details and information on today's topic and thank you so much for making me a part of your day.
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"Then you go into anger and it's also kind of a lot of dealing with loss right before you come up to the other side is depression so if you're in the debt that may be the feelings and emotions that you're dealing with but on the other side of that debt is acceptance in problem solving and fresh air. Fresh air up there you know. So it's it's a total way you fill your lungs with help. I know that that sounds silly. But you feel your lungs with hope and you look around and you realize that this is how you can go whatever direction you want. S yes. i'm glad you were willing to go down that road with me and talk about that. I just feel like it's very important. And i know you see so many yet doesn't talk to so many team members so i was sure you and had experience gonna listen to them be present in lean into that conversation them don't dismiss it. Let them get through those emotions. So that they're logic can return. And you know i'm no psychologist either. My mother studied psychology. And so i had a great mentor in that i have a great mentor in that then also helping them with a plan. You know sometimes we're just stuck as we feel like we've exhausted all of our options. We don't know what else to do. And we're in the muck of our own. Were the one with the with the trek stuck in the muddy ruts and yeah we need somebody to come and look at it and say i can get you out of this or or have. You tried this plan. And let's talk to these people in having those kinds of conversations that it you thinking like you said trees kinda shows you like. It's a crack in the windows. Like oh oh there's there's a light. There's fresh air that i would meeting because i'm just spinning in my in my overwhelm and i can tell you about a month and a half ago. I was in that real death and thank god for the masterminds part of their my dear friends i count them as very dear friends just hearing from them that they were going through similar. I hate to see misery loves company because that's not quite what it was but it was like okay. I only somebody understands. The we talked to our spouses. Houses are wonderful. But we're strong business people. We're entrepreneurs you try shoulder it all on ourselves and even team members the manage. I know there's a lot of managers to listen to this. You guys are running a practice and you're taking off on yourself too so it's okay you know it's okay to to stop raven. Get yourself right again fright. Here's the thing you probably feel this to theresa. If you allow it you can sit in. You can go down your own rabbit hole of what's to come the unknown and or we're in right now can be suffocating if we allow it but if we know recognize okay just i can't go there. What can hit it right so pivot. What can i do right now to feel like i'm making progress. What can do right now to get us one baby step. Even if it's just a baby step closer to something that to what right looks like for us for me and like you said teresa For the office managers for the doctors. The leaders that are just exhausting. Yourself day in and day out. It's also okay this weekend to just turn it off and do something. That's good for you and take that deep breath rest because you can't do any good for anyone. If you are healthy as the best version of yourself that you can be and that goes for parents or business leaders that goes for all of us that we have to give ourselves permission to take care of ourselves so that we can step into our battlezone on monday and it the best that we can. We have listened to this. You just gave me like a whole like like a taste leadership here. And i knew i was going to get this. 'cause i've talked to you before you just always have something good for for me to take away for people who want more of that. I want you guys if you're listening checkout grow because i just know the quality coaching that her firm knowing so many of your coaches and former coaches i know there's quality in the coaching. The leadership is real. 'cause you talk the talk and walk the walk so we talked about the systems being on growl but there's leadership intensive too so they can get kind of this mindset in and then be able to convey to the team. There's that too. We're also going to be as as we get things rolling. We're also going to be implementing regular live in a community sessions where we can gather as mastermind type groups like you have theresa where people can ask their questions. Have jameson team members. There and have other members of the grow community Online as well. And we're gonna every month we're going to be adding more and more and more in a variety of lay's so and really trying to bring this to life as something that helps people in the end be better in the work that they do in our profession. That's that's the goal and that it's accessible to anyone like if you wake up at three in the morning i wanna take leadership class there. It is well and the thing is is if you want your practice better. I don't want you to be limited by your by finances or whatever the case may be time money all those things that could be a limiting factor for you to get the kind of health and coaching. you need. That was another big goal for us is to be accessible to the people that really need it the most. So that's what this is for for people. Their systems their own personal skill sets and their ability to lead from wherever they are the practice clearly. There's a demand. Because every time i see you and kathy and amy amy paris when i see you guys on the road. Your classes are huge. They're like your huge. So there's obviously demand for what you have to say. And what i really love is when we are close there was one. I think it was yankee last year. Where rooms right next to each other so we were able to see each other. 'cause usually at these meetings it's like might see you getting lunch way to get a chance to talk to. That was really nice. How did they find you. I wanna definitely invite you to visit the grow platform. It's grow dot j..
5 Canadian provinces see record increases in COVID-19
"And Canada and the number of coronavirus cases continues to climb rapidly. On Saturday, five provinces broke their old records for daily cases. And carpet. Chuck reports that the country's chief public health official is now boarding that hospitals could soon be swamped. Ontario, Quebec, Alberta, Saskatchewan in Manitoba all broke their previous daily case counts on Saturday as covert 19 infections continue to soar. Dr Teresa Time. The country's top doctor says that the current rate, the country could see 10,000 new cases a day by mid December, and other experts warn that Canada isn't prepared for those numbers. Sam says hospitals across the country are already being forced to make difficult decisions about canceling elective surgeries. Prime Minister Justin Trudeau also pushed provincial leaders to bring in tougher measures to curb the spread of the pandemic. Not to be deterred by the economic costs of shutting down
California governor gives somber outlook as virus cases reach nearly 1 million
"Has surpassed more than 10 Million Corona virus cases and looks like it's on track to hit record hospitalizations here in California Cove in 19 cases are increasing as well. And yesterday in a press conference, Governor Gavin Newsom warned the public once again. About the dangers of pandemic complacency. Committee politics, correspondent Teresa Lagos, says Mohr Governor Newsome struck a measure tone, noting that while California is seeing rising numbers and all of the key areas, including positivity rates, and I C u bed admissions that the state has the capacity to handle the increased caseload. Newsome warrant, however, that several counties may have to dial back reopening plans this week after spikes in those areas. He didn't specify which counties, Newsom says it's obvious why cases started climbing again in October. People are letting their guard down there taking their masks off. They're starting to get together outside of their household cohorts. They're starting to see business is reopened, and we're starting again to see more people mixing, the governor says As it gets colder, he expects to see more of that mixing and potentially more cases for the California report. Teresa Lagos.
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"Welcome to the nobody told me that podcast. My name is Teresa Duncan and my goal is to share information that you probably weren't thinking about. I love preparing my friends for situations that may come completely out of the blue. I also want to share with you many of the tidbits. I picked up over the years. If you absolutely have to tune out before the end of the show, make sure you check out the show notes for more details and information on today's topic and thank you so much for making me a part of your day. We are back with another episode.
The Gluten Connection to Osteoporosis and Autoimmune Diseases
"I'm Cassie Wenas. I've been a registered and licensed stay Titian for twenty two years and of those twenty two years I've been teaching nutrition classes and Co hosting this dishing up nutrition program for about the past fourteen to fifteen years. I am telling you this certainly not to make myself feel old. But to let you know that I have quite a bit of experience to share and I feel really fortunate to be able to be here this morning to help all of you listening better understand the connection between what you eat and how you feel. And today my co host Teresa and I will be discussing subject that I know a lot about and if we're being honest I know a lot about this topic more by destiny certainly not by choice we're going to be talking about the myriad of health problems that gluten grains cause for a lot of people as many of our listeners know I know a lot about this topic not only because of how gluten has negatively affected my health but what? Really drives, my passion on this topic stems from the fact that both of my kids have a condition called seal EAC and if you're not familiar with this autoimmune condition in a nutshell, it's when your body has a severe reaction to gluten and actually causes your body to begin attacking itself. It's kind of like the immune system goes haywire, and if you swallow even just a tiny speck of gluten, your immune system I begins attacking your own small intestine. So. Now you know a little bit about our topic for the day next, I'd like to ask a few questions just to get everybody connecting the dots as we delve further into what we call the dark side of gluten. So question number one, do you or a close family member have lupus. Do you or a close family member have rheumatoid arthritis or do you have a thyroid condition like? Disease or Hashimoto's thyroiditis. Do you have Raynaud's if you're not familiar with rain odds, I can explain from personal experience. Raynaud's is when the blood vessels in your hands and your feet. Constrict when you get cold and they constrict beyond what's Normal When the weather or the air is cold or it can happen because of stress as well, and then your fingers or your toes might turn white and you get sort of a burning pain not fun. Or is your Autoimmune Disease Scleroderma or type one diabetes. Do you or a loved one have chronic acid reflux or do you have osteoporosis if you can say, yes to any of these questions you're in for a super informative show today theresa and I WanNa help you make the connection between eating gluten grains namely the the Ri- The barley and most oats and your health problems. And as I just mentioned, my co host today is Theresa. I WanNa tell you a little bit more about her Theresa Wagner like me is a registered and licensed AIA Titian she to teaches many of our nutrition classes she of course, Co host this radio program. She's a mom of young kids and she counsels clients several days a week either by zoom or phone appointments because of Covid, nineteen were offering all of our nutritional counseling either by video or phone appointments. Yes. That's right and we are staying busy with those phone appointments and zoom appointments but as it relates to our topic today, cassie. Mentioned earlier that your kids CEAC. Disease. It made me think were you shocked at the many hidden sources of gluten when you started? Living a gluten free life all those years ago I really was shocked I had been a Dietitian for many years at that point by the time our family got diagnosed. So I knew gluten was inbred. I. Knew it was in anything made with wheat flour but I had no idea of the more hidden sources of gluten in our American food supply just to give you a couple. Of examples. Gluten is in some brands of Deli meat. It's in a lot of summer sausage and beef stick brands. It's in some ice creams for heaven's sakes and even in some medicines, not only that but when you have, CEAC, you have to be careful about personal care items to you need to be sure you're buying gluten free shampoo gluten free toothpaste, gluten-free Lotion, and gluten-free makeup. Yeah. It's so crazy to me that gluten is an ingredient in so many every day nonfood products. It reminds me of a client who had ongoing migraine headaches. We have limit. You know we had gone through elimination where we Eliminated. The dietary sources of what we thought causing the Migraines and we went through lifestyle habits that we thought could possibly be causing the migraines when we finally looked at her personal care products and switched to a shampoo without added gluten. Her migraines they disappeared.
Metro: No intentional tampering of evidence in detached Red Line cars in Washington, DC
"This metro mea culpa. The Transit agency says there was a problem with the investigation when some redline trains recently decoupled trapping riders. The Metro insisted wasn't evidence tampering after cars on a red line train decoupled earlier this month near Union Station, leaving some passengers stranded for hours. Investigators discovered that someone may have manipulated evidence. Metro Chief Safety Officer Teresa Impastato admits evidence was not secured properly, but not out of trying to hide anything. There were no attempts made. Of nefarious It's origin. We believe that this wass the results of the lack of clear and consistent communication and enabled by gaps in our process for securing evidence. Metro board members are also concerned that there was no way to communicate with the passengers stranded after the cars they were riding
Investigators are narrowing in on a root cause of this month’s Red Line train pull-apart in Washington, D.C.
"Metro riders were trapped for hours on the red line earlier in the month? All. Metro says it still doesn't know what caused that train to decouple. But it's insisting there's been no tampering of evidence in the investigation after cars on a red line train decoupled earlier this month near Union Station, leaving some passengers stranded for hours and investigators discovered that someone may have manipulated evidence. Metro Chief safety Officer Teresa Impastato admits evidence was not secured properly, but not out of trying to hide anything. There were no attempts made of nefarious origin. We believe that this wass the results of the lack of clear and consistent communication and enables by gaps in our process for securing evidence. Metro Board members are also concerned that there was no way to communicate with the passengers stranded after the cars they were riding. Uncoupled Kyle Cooper w T o P News We're learning
Metro: No intentional tampering of evidence in detached Red Line cars in Washington, DC
"Hundreds of metro riders were trapped for hours on the red line earlier in the month? All. Metro says it still doesn't know what caused that train to decouple. But it's insisting there's been no tampering of evidence in the investigation after cars on a red line train decoupled earlier this month near Union Station, leaving some passengers stranded for hours and investigators discovered that someone may have manipulated evidence. Metro Chief safety Officer Teresa Impastato admits evidence was not secured properly, but not out of trying to hide anything. There were no attempts made of nefarious origin. We believe that this wass the results of the lack of clear and consistent communication and enables by gaps in our process for securing evidence. Metro Board members are also concerned that there was no way to communicate with the passengers stranded after the cars they were riding. Uncoupled Kyle
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"Took me like me or even your pet who knows industry. It was still like whoa, look at these numbers. So very interesting reading and if your insurance nerd flag is flying like mine, you'll you'll go and look at that. I'll link that in the show notes as well. I think so. We're at the beginning. He says like the Parade of insurance markets if it's a parade like are you on a float or are you on like one of those scooters, I'm I'm on a float. I do not scoot. I'm not scooting. I'm I will I will be on a float actually. I would like a big balloon Teresa to come down the Macy's day parade. Thursday would be pretty cool. Yeah. I like a big a big Teresa with like a maybe my my finger pointing like I do sometimes in class and that way my son can take a big picture of it and laugh hysterically off. For years my son who says to me. I can't believe people pay you to speak. That's it. Yeah, and I'm just like yeah, you don't you don't know if you could bring your son in right now. He's a good boy. So there I am a ninja with him. I can hear exactly what he's doing at all times that amazes him. He's like, how did you know that? I'm the mom mom Powers. So let's talk about because I again time flies on this podcast and whenever you and I talking let's talk about the last thing which is there's a lending program out there that some doctors may be able to take advantage of and and many doctors have but I'm confused because the the lending program seems to me to be not much different than the percentages of other lending programs, but the big differentiator here listeners, you're wondering what I'm talking about banking. This is a this is a job. A dental owned company or a partnership. Do you know exactly what the relationship is lend ever is the name just hit my radar very recently. And so, there's a thread on a certain very well known publication. Like I have no problems linking it they're linked to this one's ever and so often that they are and some sort of partnership under the cover of covid-19 California wants to help everybody and buy down your interest rate part of the catch of that though is that wage? You're freaking number of Premier practice. You're going to have to take a deep your contract and there's multiple years of three. Was it 3 I can't learn how to drive home. Okay. So if you're go for Premier that's been thirty-five cents on the dollar down to the PTO. You're going to lose thirty-five to forty percent at least to make sure you're dead. Into your practice values and it's a little puzzling to me. Even if they are shaving the points off of this it's not worth it for that move. I've done them and you know, so you're probably losing for every 2 million or you're losing a million with that percentage Yeah, and so I'm not sure why I'm trying that's good if they want to be good guys. I think that their their cause is Noble but why are we having this extra condition? Because I know that you want to be good guys right off that shaking his head a little bit the draw is let's give you a percentage less than what the going rate is, but interest rates, the fetches said interest rates are going to keep them, you know, pretty much bound zero, why are why do they need to go with this plan and have so much contingencies where they can go with the regular lender and not have all those contingencies. Amen. Thinking die by the way, Jose. No, because I have to ask around for my clients because I like my client to me about the lot of time resources to them and they get to know us very well. And if it's not obvious from listening to me here, correct, you know we heard about this and I call around I think if you look what are you talking about? Don't you have a lot of money over there and I tell you names but very large banks are publicly traded companies and they say well we were we never enters the box was off, you know how it works with your right and they said well as the fossil back on using the possible back on so I'm not mention anything. So I'm not calling out any favors the same your plenty of things that it's sold me that the faucet is on without any ties to sign up for forty-five cents on the dollar to become an an adventure game for the next three plus years, right? And honestly, if you were not to remove that restriction, then it becomes a strictly loan evaluation process, but that restriction I mean wage You don't know what they're going to do in the next couple of years any carrier. Not just Delta. You don't know if they're going to reduce their fees. We hear this all the time. They now in some states have to provide you notice of the fee change, but sometimes they don't do you really want to be in that situation where you're going to be reduced? And by the way, if you fight this it's not a matter of just getting off Network. It's now a matter of whatever penalties were attached to this loan. Absolutely. Yeah just doesn't make it doesn't make a lot of sense to me and honestly, if any I know you guys are listening if there is something that we're missing, please let us know. I I just don't see the appeal of this what page saying about the faucets being turned off after covid-19. And one possibly optimistic and I think that the you know overall balance tree is is doing very well. There's a lot of things so, you know, the politicians home a lot of control right now after November things will go back to normal one way or the other or whatever normal. Well, at least we'll see what what will happen then cuz you know and certainly in the market for those of you who are pay attention to the market uncertainty in the market is is a market killer. Hopefully we can get to to some normalcy or maintain the normal see so long and you see your point though, too. So if you don't want to call Therese and I'm talking all my friends over there.
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"Welcome to the nobody told me that podcast. My name is Teresa Duncan and my goal is to share information that you probably weren't thinking about. I love preparing my friends for situations that may come completely out of the blue. I also want to share with you many of the tidbits. I picked up over the years. If you absolutely have to tune out before the end of the show, make sure you check out the show notes for more details and information on today's topic and thank you so much for making me a part of your day. We are back with another edition of nobody told me that and I have a very special guest on it's dr. Brett Wells. He's down in Raleigh. And he's also the owner of Virgin hu which is a wonderful little membership plan program. I didn't actually know very much about that until you reached out to me and and we really got to know each other with that long, but I don't want to talk about membership plans today. I asked Brett to specifically come on to discuss what happened to his office for those of you that aren't aware with with Doctor thousand and what happened with him. He was affected by some of the rioting and looting after the Floyd incident. And so I know he's been rebuilding I know he's had some challenges and I wanted to bring him on to discuss describe, you know, let you all know how you could prepare. If for some reason it may come to your neighborhood, but it is I think very often To plan for the unknown and if anything twenty-twenty has taught us that after that long-winded intro Brett. Thank you so much for being on the podcast. Well, it's my pleasure. I'm happy to be here and check you a little bit about it's been a year on like no other I think everyone can agree with that. I felt like there for a while was just going from one crisis to another and pretty big ones so long to share my story. It's been from virus to Riot two Molotov cocktail and you know, maybe a close down here and there so who knows right the big enough that we you know, we're doing some off on to you know, the drop-off and hygiene, you know our next Crisis we got right around. Oh my goodness, so we'll have to revisit all of that. But yeah, I want to hear more about the program you're putting I can talk about that towards the end. I definitely want to hear more about that looks great. The lineup looks great. Yeah, let's flashback to what happened when all of the unrest was happening in Raleigh at first where you worried that it wage. Into effect your office. I was worried but not really worried. I mean just to kind of set the stage..
Lana Del Rey criticized for wearing mesh mask to poetry reading
"Celebrities don't seem to give. Teresa. Judas posted a video for her daughter's birthday party without a single mass insight and Lana del Rey recently were Mesh facemask while meeting fans at her book signing show a Ha. What do we think about this? If I'm wearing a mask? Place. I go and getting lipstick everywhere I think these bitches can wear a mask I have to say, okay I'm concerned about both but I'm more concerned about llamas because she's doing a book signing. So there's. Influx of people that are coming in and out. Into a building, and she doesn't know who they are. They're not fam- family or friends. These are just regular people who are coming in and out is just completely irresponsible if out the seeing that transparent mass though I would have been out of the air told her is a little something about ourselves. We're living in a time where obviously we all know the risks. Now on that note though that is a great mask of all the masks I've ever seen that is the coolest one. I was laughing and then I stopped. I. Pass that comet by hundred. But I will say llamas people just for their part did say that she tested negative, which is why she wore the Mesh math and that she was staying six feet away from fans look at some of these fan pictures that was not a six feet distance like she was very close to some of these people that were alarmed closer than six feet I mean that's extremes me. Even inches even she. TESTED NEGATIVE Everyone, they're tested negative it's just it's this is why you're waiting rounds. We are waiting for saying that they're testing negative and that we find out later the next day they test positive and. Spreading, it's everybody around him who's been around them so you can't that.
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"Welcome to the nobody told me that podcast. My name is Teresa, Dunkin and my goal is to share information that you probably weren't thinking about I love preparing my friends for situations that may come completely out of the blue I also want to share with you many of the tidbits I picked up over the years. If you absolutely have to tune out before the end of the show, make sure you check out the show notes for more details and information on today's topic and thank you so much for making me a part of your day. We are back with another episode. I have my insurance guru, my insurance nerd my friend calling up is on here. How are you? I'm good. How are You Teresa? I'm good. I'm good. It is just dealing with Cova. Well, actually, I'm not dealing with covert I'm dealing with everybody else dealing with Cova that's really it. A little of both. Well have you been I mean if any patients of yours popped up within or anything so far now we've been very lucky. We've had ones that had it. Or tested positive but months ago nobody recent at all. And no one has come in like a upset at you about not wearing a mask or anything like that. We've been very lucky that way We had a father in the other day with a four year old who didn't have a mask on and we gave them asking asked him to put it on in the the child war at fine other than him. Telling us it smelled like cheerios which I found humorous. Really I've never smelled that flavor mass before that doesn't sound good at all while what known fact of Buffalo we have cheerios plant here. So there are times drive through downtown buffalo and it smells like Cheerios. I thought it was cute. I thought maybe he was eating some that morning I don't know if it's probably breath. Yeah. You're right about that. I tell you I'm just I'm thankful now out in the stores, and if we were flying a lot like, no bad breath coming on me when somebody talks to me, okay. With this mastering is five so. I think it's a good time for offices to put out these mass with the logos on and use that as marketing. I, think that would be some some killer marketing I think so to. Well you and I always talk about insurance..
"teresa" Discussed on Bedtime History: Inspirational Stories for Kids
"Every day she entered none said prayers ate breakfast then went out into the slums of Calcutta to help others a slum as a place where very poor people live. Often, their homes are broken down they sleep on the streets with very little closer shelter. There is usually no clean water and garbage and diseases spread easily. At. First Mother Theresa and the other nuns would carry people to the hospital. But soon, the city leaders saw the good they were doing and gave them an old building to use. The nuns cleaned up and began caring for the sick leprosy was a disease that infected many people in India. It causes sores all over people's bodies and no one wants to be around them because they're worried the leprosy will spread the Mother Teresa wasn't concerned about herself. So every day she and her helpers drove a van around Calcutta and found lepers in the street. This assign a special village for them where they could live and be taken care of in nineteen sixty nine. A journalists noticed what Mother Teresa the Missionaries of Charity were doing and Calcutta and made a film about them. When people around the world saw what they were doing and what a difference they were making in India they started donating money and other supplies to help her cause. Remember that in order for mother treats that the sick and poor she needed medicine and buildings and food and money. It takes many humans working together to make a difference in every little donation helped soon, the Missionaries of charity where able to help even more people and began to open new cities around the world. Next was Rome. Italy. And then places like Australia England and Africa and later New York City. In nineteen seventy, nine mother Theresa was awarded the Nobel Peace Prize. Her goal was never to be famous. She just believes she had a mission to fulfill and did what came natural to her loving others and serving them. Her life wasn't always easy and many times she was nervous or afraid. Helping others often takes courage..
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"Back with another episode of nobody told me that and I have guys I'm bringing in a heavy here somebody with a big degree and a big breadth of experience to talk about something super super important nowadays since we're dealing with so many. I guess changes and transitions and thoughts about the future I brought in my friend. Tasha Gillis with the Gillis. Firm Hello Natasha Hi. Teresa. Thanks for having me. Of course of course. So she actually has a very fun podcast called the Dental Bites with Dental Zorro and the smiling lawyer, and she's the smiling lawyer, which I can confirm because I'm looking at it right now and she's smiling. But what the reason I know Natasha is through a Melita as soon who is a wonderful consultant in our air and she's a good friend of yours, right? Absolutely she's oral. She is zero and the reason why Natasha and I connected is because there's so many different changes going on this year has been something else and we started talking on the phone about the transitions and what people are thinking about and what are the goals that people are setting and I wanted her to talk to you all to let you know what is going on out there what she seeing what she's hearing is there something that maybe your missing by setting your goals for this year and the rest of next year and if any of You are working for doctor or you are a doctor who's looking to make some changes in the near future. You know with the stuff, take it from the back of your mind and bring it a little bit forward and see if anything she has to say make sense maybe fits into that plan because it always is good to hear what other people are doing because we live in a bubble I always say that I always say we live in a bubble and it's always good to see what goes on outside of our bubble other offices so. When we had the shutdown, you were probably like what's going on here did your phone stopped ringing or did it just did people freak out your clients? How did that work out? I think when a your favorite words is pivoting, right? Way. It was a pit. So? The bulk of my practice area is helping. Janice who are contemplating starting their own practices or growing their practices, and so oftentimes, I'll get calls from people who are generally specialty practices thinking about building practices from scratch or otherwise acquiring an existing practices. Those are generally the general did. So everything was one, twenty, nineteen it was hot market fires, lots of sellers, lots of startups, and then we had a lot of cases in the pipeline in January. So a lot of the industry side professionals were gearing up for really busy year I think economic morale was high and then all of a sudden. With this unsurety people to start. Pausing. Ions. And so lot of the concern, and this is kind of inspiration when you and I were talking about this podcast and it's still a little bit lingering as you know, a lot of practice owners, especially, the ones who are looking at buying other practices is now a good time. Can I sustain that financial burden? Can I support my staff? Can I provide services to patients? So a lot of those plans came to a pause. So when officers were fairly shutdown between March and April, and then you know depending on the state some sort of but opening backup in May for general services, not just jaw emergency services I started again seeing that sort of economic morale with Dennis coming back and a lot of people felt like you know what we are in in. So many ways infectious disease oriented were used to these protocols were used to how to handle these sort of unique cases. So how is this any different we just need to? Make sure we are prepared with the proper p. p. e. with proper protocol, and so now I'm seeing again a shift back to that sort of hot momentum of okay. We have a situation where ready to deal with it plans shouldn't change because of it. There's about in terms of if my if I had one hundred percent confidence, for instance, back in nineteen I feel like we're at sixty five plus percent where people are feeling a lot more prepared to move forward again and climbing. Do you think it's climbing? I do. It helps with the warm months. You know everybody loves summer months but yes, I talked a lot of bankers and CPA's We are all seeing this the economy reopens and people are getting back into normal work mode. And you know patients are able to pay for those services because they're backing employed. We are seeing a lot more confidence growing. That that's really that's so nice to hear. I know when we shut down, it was almost insulting that you know you mentioned infectious diseases it was almost insulting. The governments were looking at us as not being infectious disease experts and so but we're past that. Now we fight I guess we've made peace with our local governments for I. Don't know. I. Shouldn't say I should not GonNa win this is me knocking on with But as far as the conversations regarding purchasing practices I, imagine there were a bunch of practices that went on the market because of the shutdowns. Because that's what I kept hearing in our area especially where northern Virginia and you're all up and down the East Coast right? Like you are are focused on the east coast. Is that correct? My heavy focus is Virginia okay. You know if I'm called to action here and there are unhappy to help within the states like DC Maryland as well. Okay. All right. Oh. That's right. You're a lawyer. See you have these these bar things that you have to worry about right. The ASS. These little things like bars so Okay, so as far as a people looking to sell their practice, was it a knee jerk reaction when when the shutdown happened or was there really. were. They scared or was there really like we have no operating capital I've noticed that age group has a lot to do with it, believe it or not. The sellers who are getting ready to retire within I would say two to three years. This is back in nineteen, for example. I felt like the feedback that I've been getting is listen I'm tired of working I can't keep up with this news sort of P p. e. requirements and protocols, and at this point I'm ready to hang my hat sooner than later. So that's one example of yes. In some instances, some sellers saying, I've had enough I'm down I'm GONNA retire sooner. On the other instance. Some sellers are struggling with the understanding of how borrowers lenders are treating these practices where they're saying, Hey, my practice is worth acts in than the lender is coming in and saying now we can't lend more than this much to this practice and they have various lending parameters in terms of depracote has to have at least x percent of revenues, Post Code and so on. So forth. So You'll see it across the board but I'll tell you inventory. So to speak with respect to practices that are.
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"You've had getting results in an office and the realization that nobody knows what you know in that department, and that's when I finally I have that same that same old. Who's going to I'm lowest fanton. Nobody knows me right I still working fulltime at a dental practice. WHO's GonNa? Win here what I have to say, and that that first opportunity to teach. Teach someone when I knew was the flicker of Oh. Maybe they do want to know what I know so you can choose to get around that potential obstacle by realizing how much you actually do now, so about the little thought of while. I really love to talk about collections, but lowest is already out there. Doing it or I really love talking about Dell Insurance. Patrice is already out there doing it. What about that? Because of that? Such a such? Such an excellent question I wanted I want to think really carefully, but with how I respond, there's only really one way to get the money off the books and into the bank. You've got to collect the money and posts it and put it in the bank. That's simple, but you're methodologies for how to get. Those results are going to be unique to you for me. What is unique to me in the world of collections is my specific verbal skill the. The verbal skills that I teach to help patients pay the money and to help. The team's not be so self, conscious or her feeling bad for the patient in collecting that money, so collections is at it. It's a subject matter. Your unique spin on that tail is what's going. What's going to support your area of expertise? You know what there's one hundred and forty four thousand dentists in the universe and one lowest Banta and one Korean quicken everybody needs. needs to hear the message from multiple resources very helpful I I would teach people in my profession of collections I'm happy to have a panel discussion. You and I participated in that many times there. Different viewpoints on the subject matter is a very healthy approach to that subject matter, so don't be afraid that other people are doing it. I'm never going to be protective of my profession. That has an expertise in collections. I get very excited. When younger people. People come up in the ranks and start talking about collections. I'm not gonNA live forever. I don't pretend that I'm gonNA live forever and I want people that are coming up in this profession to really find that area of expertise, and I'm happy to help, and things change to i. mean who knows maybe maybe I've been out of the office long enough to not realize something has changed I mean i? Don't think so 'cause I try really hard, but. Be that I'm slipping. Who knows but honestly that's that's why I'm friends with a lot of the people that do teach insurance. When we were all friends, and we shoot things back forth, you know north be has changed any area of collections in the methodology for how people pay their bill tax to pay right through through an APP on your on your phone. That wasn't I didn't even have a cell phone when I started my company. Changed greatly and I think that it's okay to move with the changes, but the younger people coming up in our profession have a knowledge base that we didn't have when we started so I I'm very proud of that that of change. Coming down the pipe peso, the next hot in my head, that kind of stopped me was I. don't know how to do this website. Stuff like wound by doing with the website right so sculpt never out for the pro. As an example, the SEM conference teaches that. That kind of thing to our members how to design a website who to hook up with how much money should you pay to design a website? We're kind of content. Should you put on your website? So we have a knowledge base in our group that of either personal experience of how to do it wrong. You know how to do it. Ron Helps teach people how to do it right down the road. So you know the mistakes. That I made designing a website I. Don't make those mistakes. Mistakes anymore because I hire professionals to come in design that website for me I spent months and months and months trying to design my own website I'm I'm not a website designer. I'm not I kill computers for a living. I stuck at that part of my profession so I make sure that I am ball professionals that can help me design a website. That's GONNA. Make me look good in. Frankly a website makes good so there you go. I had to laugh because you said something about the. The technology in our friend Christine tax in I. Don't know if you know this, but she is I swear. She has a magnetic field around her, because things just go wrong, but we her and computers, and she called me one time, and she's like you're never going to believe this. Because her computer had died on or something like that, and she's like I, was on the plane and the plane in the cockpit fire. They had to bring us back and I, said Christine I'm never traveling with. But the. She, her stories event. If you ever see Christine tax on the road, ask her about her computer troubles just sit back and laugh because she has such a good way telling the story, but yeah, some people just know your limitation same thing for me right? Let me push back a little bit because I'm I'm young I. don't make that much money. I'm cheap. I'm and I'm still cheap. Honestly I'm still very cheap, so when I take SPN when I go to espionage here I need to do a website I don't have five thousand dollars to hire. Hire website I. Don't have this Oh. You don't need to be polished, do you? Or should you is something better than nothing? So the technology's has changed so much now. Teresa that you could really go. How can I build a website for free and build a really good stable basic website? The secrets to building a good website is to not make it too wordy to have timely information on their end to have search engines or links that people can click on to be able to hire you for your services or listen to a podcast that you. You did that will cause a meeting planner to hire you at Cetera. There are youtube videos to build the website for free. Now you go and you could. If you don't have any video of you talking because you haven't gotten booked yet, you know, have somebody. Hold a camera up to you and you give like your top three. You do in this situation. What you do in that situation? Here's what I'm seeing just gets video out because meeting planners do want to see that you're not stumbling in. You know flapping around so questions and have A. A family member interview and Van Post that in you can post you can. You can establish a youtube account and poke your youtube videos look at always people who have gotten very famous, just by getting followers on Youtube or instagram or do a quick little tiktok there. There's a zillion ways to record something that you can put out there in public land that will get you noticed so with Tik Tok it's so funny 'cause I. You know I'm on a lot of social media as their you and my son said you, you should not TIKTOK. You to be on Tiktok at first, he wanted me to be on it because he's like others dental consultants on there, and then the more he got into it, he's like you. So. If you're young and you get that market, go for it, but we'll just watch. We shouldn't do right. Okay, so the other question that I I had was. How do I find my first client and I? Know you go over this on the first day, but if I'm driving down the road. I'm thinking well who the heck is going to pay me to do this? How did you find your first client? My first client kind of found me when I started teaching my bosses, friends had to get the same result in then I would see them at the local dental meetings that. That was attempting. That's what did it. As an example, our high standard practice brother was the dentist, so she would tell her brother. Oh lows is giving these great results on collections, so the brother called me so that's what it would did it. And then I had a a friend who was a patient in another dental practice, and he was having trouble scheduling, and she said well. My friends schedules really really well. The I'M NOT GONNA. Lie charged fifty dollars for that I. I was worth fifty dollars at the time. And it's it's a seed planter. When you start sharing your area of expertise and people start paying for that area of expertise. The lightbulb moment happens that guy. Maybe this is my newfound profession. I absolutely love love love what I do, and it doesn't feel like work to make most of the time. Sometimes, it feels like work when I'm tired and I'm traveling and I. Don't WanNa do that. Wake up at six in the morning kind of thing and then I realized that I'm going to make a difference for somebody and. And that's really what drives me is knowing that somebody's going to have their practice improved.
Gunman kills son, wounds husband of New Jersey federal judge; suspect dead
"Authorities believe a lawyer found shot to death in New York state with a self inflicted wound was the attacker who shot and killed the son of a New Jersey federal judge Our Julie Walker, reports, officials say 20 year old Daniel and Roll the only child of U. S. District Judge Esther Sallis was killed in the attack, which wounded her husband, Mark Andrews, a criminal defense attorney. Sallis was in the basement at the time and wasn't injured. Sallis was just assigned the case against Deutschebank involving Jeffrey Epstein. Another high profile case you presided over was really Housewives of New Jersey reality TV Stars Teresa and Joe Giudice, who she sentenced to prison. It already say Roy Hollander was found dead today in the Catskills.
Son of US federal judge killed in New Jersey home by gunman dressed as delivery worker
"Was dressed as a delivery driver. He killed the son of a federal judge and wounded her husband yesterday at their home in New Jersey, officials say 20 year old Daniel and Roll the only child of U. S. District Judge Esther Salas, was killed in the attack, which wounded her husband, Mark Andrews, a criminal defense attorney. Sallis was in the basement at the time and wasn't injured, according to a judiciary official who spoke anonymously to the AP. Sallis was just assigned the case against Deutschebank involving Jeffrey Epstein, another high profile Case you presided over was really Housewives of New Jersey reality TV Stars Teresa and Joe Giudice, who she sentenced to prison for crimes, including bankruptcy fraud and tax evasion.
Write Your Own Job Description
"Everyone, the show might sound a bit different today because we're skimming from three different couches, the skin is still working from home for the time being because of covid Ninety Today Teresa. Carlson joins us on skimmed from the couch. She is one of the most women in tech as the vice president of the worldwide public sector at Amazon web services. She has tens of thousands. Thousands of clients, the world including government agencies, educational institutions and non profits sounds like a very you know low pressure job to reset. Thank you for joining us today. Welcome to skin from the couch. Thank you Danielle and carly. Thank you for having me. We're thrilled to have you, so we're going to band with asking you our our favorite questions. Skim your resume for us. Well I had been at Amazon web services now for a little over ten years, and prior to that I was at Microsoft for the lesson ten years, where I ran the US federal government business and helps set strategy there prior to that I was a little tech company that my first career I was a speech language pathologist, so I made a completely different career change in my lifetime which has. Has Been a lot of fun, so I've gone from healthcare to tech in now in tech and my world today I get to work with a lot of healthcare organizations, which for me has been I can combine my original degree in college with my new passion and technology. So what is something that we wouldn't know about you? That's not on your linked in or your formal professional bio well. My maiden name is hatfill. It's kind of a famous feuding family from West Virginia and Kentucky, so I am originally frank decky. It's a beautiful blue grass state and I lived there until I was twenty three, and then from there I moved over to Germany as a speech and language pathologist, working for the Department of Defense in Nuremberg Germany, so a lot of people don't know that because that was left off my resume. It's a long time ago it. It feels like it was a fen part of my career when I look back. Because I got to work with children up to five years of age with the military, he were away from home and needed support help with their children who has has developmental disabilities. So that was a lot of fun for me. It was a it was a really nice time. It was my first adventure of living overseas and learning about a totally culture as well. Let's start there. You have mentioned you were a speech pathologist. It didn't make switched attack for a number of years. You were also among when you made that. Switch out. What prompted the change? And how did you think through it? I would like to say. Danielle there was a lot of thinking to it, but actually I had been in I've been working in the field of speech and language pathology for a company called no, the care. Corporation that when perspective payment changed in healthcare, which meant. Meant, basically they went to a managed care model. The therapy world rehabilitation world changed a lot of how you could treat patients and the business literally almost imploded overnight. It was an amazing wonderful business. We had Rehab hospitals and Rehab Clinics and we did sports therapy as well, but our main business was in geriatric care in the business, just imploded and win that change. The business changed so match that I. Just I woke up one day and I said I. Don't know what I'm GonNa do. You know healthcare is just I feel at the time it was like groundhog day like nothing was changing, and I just didn't feel. My career was going to go in the direction and I just said I'M GONNA make a change I. Don't know what I'm. GonNa do and I kind of took stock in my resume, which was not bad I had not only been a direct therapist, but I had managed people I had I had managed facilities on a regional basis and I'd help start kind of. Of A new business model so I, said I'm going to take these skills and figure something out, but I ended up getting hired by I was living in Maryland and get ended up getting hired by Tech Company in New Hampshire. Call Ky-ko Corporation so I fly every week and work. I flew back and forth, and it was a workflow and document management company, a Tech Company that and I told the CEO. When he hired me. I said you know I'm a paper pusher, not a paper automated. But this idea of workflow docket management change my world, because all of a sudden is all the intersection of a problem, a business problem emission problem in that technology could be a catalyst to drive change in that
Coronavirus update: Mexico
"Cove in 19 death tolls of Spain and France to join the U. S. Brazil the UK in Italy in the top five deadly isnot breaks The U. S of Southern neighbors seem to have had a far milder outbreak, but a closer look at the data reveals an incomplete picture. Katie Face correspondent Shannon Young reports from Oaxaca. The day after Mexico overtook the cove a death toll of France to join the five countries in the world. With the heaviest losses to the pandemic. President Andres Manuel Lopez Obrador addressed the nation. To blame the media. Hey, sis In the end venues in Mexico, Yes. He said. Conservatives and their media mouthpieces focus on the rising death toll without clarifying the differences in population between European nations in Mexico, the president pointed out when looked at from a per capita perspective, France and Spain were harder head. He offered an apology to Spain for the media comparison, adding that the conservative sensationalist press is despicable. Is a Marine. Mexico had the advantage of time to prepare preventative measures and a robust response is covert, 19 closed in The signs were promising at first, Unlike in the U. S. The government coordinated a unified federal response. In a synchronized move. Schools nationwide took classes online while government workers set up home offices. Messaging was clear. Stay home gave thee in Gaza Gate up in Gaza for Colombia and Mexico is Corona virus Response coordinator Dr Lopez got became an overnight celebrity by hosting our long press conferences each evening in an unscripted and easy to follow style that inspired trust and one public approval. But the strategy he leads has been a mixed bag. In a country where roughly half of the population lives in poverty. The government did not provide direct economic stimulus checks to tide over citizens unable to work. Many self employed vendors and small business owners had little choice but to try to make ends meet. Mexican leaders also opted for an extremely limited testing policy. Mexico has one of the world's lowest per capita testing rates and the highest rate of positive cases per test. One out of every two people tested for the virus in Mexico has a result showing they are infected, not even report it moment on any task force leader. Lopez got ill has repeatedly rejected calls to increase testing, saying the sentinel method of monitoring samples of symptomatic populations. Conserves resource is and is consistent with epidemiological modeling practices. Okay, Spirit Teresa settle in revista Entrevista made equipment under the so called Sentinel surveillance model on Ly one in approximately 10 patients showing Covad like symptoms but deemed healthy enough for out patient monitoring is eligible for a diagnostic test. How it works is you have to perform sickness releases more. A notary's received a test in the southern state of Guerrero after several days of symptoms. When I went in, I didn't have a fever. And so I had to say to compensate, saying I don't have it right now. But Oh, my God. It was terrible Look two days ago, and it wass, But I like the way you express it. You have to perform illness in order to be believed His results took more than 30 days to come back. They were positive. Despite minimal testing rates. Mexico has a formidable accumulated backlog. According to government data, more than 11% of all tests performed in Mexico are still awaiting results. Some of those results have been pending since April. Morning autobiography, says he was told to expect results within 72 hours and that the lab didn't usually bother to communicate negatives to the local health center. Not having the results for that long, definitely influenced my behavior. Give me examples. Perhaps the most prominent is that I had to go out and buy groceries. Um, I would normally do that because I live alone. But in this case scenario I would have Capt. Much deeper into my networks to find help. Mexico has repeatedly blown past official predictions regarding the outbreaks. Peak response later, Dr Lopez got till now says the first wave is likely to end sometime in October. Task force members have publicly expressed hope in developing herd immunity while building up hospital capacity to handle caseloads. The United Kingdom initially floated the idea of a herd immunity approach before medical experts pointed out that massive preventable loss of life the strategy would entail. Currently, the UK ranks only behind the U. S. And Brazil and covert deaths. The broad and vocal medical consensus to debunk heart immunity has been lacking in Mexico. And progressive voices that tenaciously questioned. Past administrations have been relatively muted during the current administration, the first self described leftist government to come to power in nearly a century. Without widespread testing in Mexico to aid an early detection of covert cases or timely results for the relatively few tests performed demand for hospital beds. Khun B. Hard to predict before patients arrive at emergency room doors. As with much of Mexico's outbreak dimensions, what's within public view is the tip of the iceberg. Shannon Young. KPFA
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"I just wish I would urge if your office out there that a doctor out there that doesn't want to share those numbers. Because you're worried they're going to know how much you make or whatever they already know we see. We see the collections we already know. We understand people make money debt. So I think that's a really difficult way to operate from a team member point of view. I'm guessing that's your experience too. I mean it seems to be very universal. Let's face it. We all have different parts and we all have personalities. Some of us are more comfortable with money personally as well as professionally and others are not again. It's not a right or wrong. It is what it adds if you find you have an aversion zone avoidance to money or you have this narrative in your brain that you don't want to sell dentistry or this is wrong. That's a great opportunity to have some more coaching or self awareness around that and maybe twist that or pivot that thought process. That numbers really represent how healthy. You're getting your patient. Numbers represent how much care you're able to provide your community too. Needs a great wine. That's how I just look at those from a number of respect. That's fantastic honestly. I never thought of it that way. Communicating that way. That's fantastic so the health of your practices. Really reflection of how healthy your patients are getting. You're getting paid and it could be any numbers from the payroll numbers to the election. Numbers to your accounts receivable. It's how healthy you were able to have your patient. That's fantastic okay. I got a call out for sure on the show notes. I love that now. The accountability piece accountability piece is is huge. I mean it's that's the elephant in the room weaken go in and this is honestly partly why. Stop Consulting I'll be honest with you. It was just Speaking with so much more fun than dealing with this part so my hat's off to you. The accountability piece is so difficult. You give them what I feel like are the keys to the kingdom. Because you need customize these keys just for them by observing and they don't pick up the keys and you know it was one or two. That was very frustrating. Most of them were really good. I shouldn't really paint them all. Were actually really good clients but it is frustrating right to get them to pick that up and use it so you enjoy that though you enjoy a giving them goals and watching them reach it and then when they don't reach it you're giving him a little push right. That's what you mean by Accountability Coaching Right. So actually this is such a juicy topic so number one all depends on the client right. I'm not a certain age that I only want to I. I will only work with people who are opened in willing and honest to be coached. I can't based on the research. You can't force anyone to do anything and if you don't want to that's cool that's not a problem. I'm just not the fit for you. If you have that opening if you WANNA have a collective if you see that there's a place that you wanna go absolute WANNA be able to help support you and what what. I Love About that from a coaching perspective. Which is a little bit different than perhaps another way to look at it is that they create their own goals. And I can help. Support them in streamline now so I am not look Theresa dislike you. I've been around for a law for a long time and I have gone into practices in the past and I have literally my heartbroken. 'cause I've looked at their shell hopes there's one practice management manual and another volume of manuals another volume in another volume and like two hundred thousand dollars worth of people invested in consulting. And I've action like what are you actually think? I'm going to be able to tell you different. It's all there. I can't tell you anything different. It's not a magic. Something's GonNa come down from the sky and a whole I'm GonNa have this brilliance right block. It happen what I can do is help support from step by step basis to get you where you wanna go but I want you to utilize the resources that you have. That's the education that's the development. Those are the content expert and so it's a little bit more of. Let's do some sprinting. In part of the marathon so from a leadership perspective as well as a team perspective. And it's mostly the team leaders though in the office managers. It's it's your. It's your audience members. Who I I love working with because my my ultimate goal is to get a referral. I don't want to stay in someone's Office for years and years and I'm not doing my job. I WANNA set you up so you can be successful. And then have check ins whether it's on a monthly or quarterly basis after the initial framework. In the modalities are set up. I don't need to be there all the time I don't need to have you do it. I want you to grow and I want you to be able to develop and build that muscle of accountability. I think different types of consulting. I mean I know people who've had consultants for you know eight ten years or whatever. I'm not cut out that way. I would go crazy working with the same team in equilibrium for that law. You what I mean so I get what you're saying based on that you would come in and work with them and get them almost like graduate them and then do the check ins with them. I just want to go off course a little bit. There's a lot of managers at listen and want to be a consultant. They want the speaker you know. I'm always in questions. You probably use. You get them on the ruin to you know. How do I do what you do? And one thing that you should know about consulting is exactly what she said. You can't coach someone who isn't ready to and that was always a big red flag. When I walked in and they had practice management manuals from other consultants. You're absolutely right. I'm like okay. Mrs. I'm like what number eight number nine at what happens. The team says oh another one. Yes and it's never gonNA work. So you know for the budding consultants out there. That's a big red flag and for dentists. Who have done that. And maybe your number. Eight for them dentists. You should hide those manuals because that tells tells us a lot about what's going on there and I love that though that that we both done this enough times that we can share that knowledge with a new consultant or budding consultant to make the same mistakes that we are actually wins the time. It's not really a mistake because you learn from it right but it is a waste of time when you look at right so that's interesting. Yeah the accountability. Pieces is really huge. And I know from working with so many managers over the years. It's a time crunch right because now we're going to go back to work. They're going to have to do everything on double speed because there's a pressure to make sure that the practices profitable Ganor. You're reaching out to patients again and all that. What kind of schedule does that mean for somebody? Who's like like you would want to check in with them after you get the coaching to an employment. I guess it's dependent on the person weekly check in a quarterly check in. You said it could be different so number one as you have the availability. I would encourage as from a one second number. One action step would be to connect with your team in your in your patients number to look at your schedule and go ahead and block off time to connect have those weekly meetings. Have those monthly meetings. How those blocks you have the ability now and then respect them in honor them and don't cancel them so that's step one because your life is going to be crazy. We all know that and it was crazy before and just look at your schedule and pop them in on if every Wednesday or every Friday. Whatever that works for you and you can build out from there right we can. We can help the teens. Who are listening. I can help you fill up that content develop those agendas but right now block it off and so once you have established the framework of the accountability and the Best Practices preteens. It's shifting what accountability means for me. Is that if I have an agreement with you that I am going to use a certain set up right at every time you do in endo procedure or again like a US. We're going to be on time for huddles that type of thing the very first time and you have an agreement. Everyone agree right. You you go around. You create these behavioral norms right. Whether it's not gossiping right that could be another one. That's another hot topic right so creating these nor the very first time you are from a leader perspective. A team member does not follow through on that agreement. That's when you go up to them and you hold them accountable right then and there. So you're at one hundred percent as soon as you are. Make this agreement as human. We're GONNA forget. Life gets in the way but at that ninety nine percent. That's when you say hey you know hatred so you know. We had an agreement last week that you were going to be here three minutes before the huddle I noticed you came in two minutes after so late late no matter how how much it is Tracy said. Oh my gosh acknowledge I in late? And this is what the beauty of a to so where I'd love it. From an agreement standpoint is that from from two sides in the one in agreement is what are we going to do? Who's going to do it and Bhai went to? People can have an agreement. It could be a team agreement. It could be a doctor. Hygienic agreement right. So it's what are we going to do? Who's going to do it and by? When are we going to do that right? So that's kind of the premise for an agreement and so if are someone who's in the leadership position yes absolutely go up to someone say he had just WanNa notice. We had this agreement. If you are the person Theresa all you need to say. Is I acknowledge I'm late? Don't have an excuse. The excuse administers what you WANNA be elevated to. This is about this. Is your integrity last week. You gave you a word you gave your integrity that you're going to be on time because you signed off on it or you made this agreement. Whatever that agreement would be and what I would love. And this is where the coaching standpoint comes in from a team perspective because teams leadership. No one wants to be micromanaged. No leader wants to be the hallway monitor coming down their their team members. What the beautiful situation would be is Teresa. You come into the team meeting three minutes late. I wonder if knowledge on life the team meaning. It won't happen again not even excuse. Not even that I. I want to acknowledge it. You go anytime you've given excuse to your disrespecting because everyone else was able to get here right. The students you say won't happen again. The back of your mind right a little stories and filters that we tell ourselves. Oh yes it will because you always will come in. I'll look and she has a cup of coffee. Right we start. We Start Spinning in our own head about justifying. I could get here on time..
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"I would love that absolutely 'cause I I know I'm getting that question. You are as well you know some maybe from Saint people too so yeah well let me tell you you know the choice to be a speaker and not do too much consulting. That's binding me in the butt right now. I wouldn't change it for the world because you know I'm doing what I love but my income is I'm still searching for it. I'M TURNING OVER PILLOWS AND OPENING UP CUPBOARDS. Like where did my paycheck? Well it and it is one thing that I was just talking about right before. We started this This podcast our our industries changing a lot of the sales reps that you and I know are hurting right now because what's going on a lot of speakers that we are hurting you know it. It's changed how they and then I do business. I know it's changed. How you do business so you know this. This is impacting practice. But it's really impacting every aspect dental industry in ways. We've never seen so. We're all trying to figure this out on. What next steps are honestly? We're all in this together and again. That's why I want to make sure people know that you know. If you're feeling like just out of it you know. Seek seek healthy comfort whether it's your church whether it's your best friend whether whatever whatever makes you happy have long talks with your dog like I do you know goodliffe list or Griffin's been very very helpful. Let's end this on some good note. So if you're listening for the first time Kevin I you know we we talk very professionally about many things and then at the end it all goes to hell because we talked about what we watch. And what would you like to watch so so let me just say Kevin you dropped? You dropped a recommendation last week. That really just sucked up so much of my time. You WanNa you WanNa talk about this show. This show very angry at you only angry. Embrace the hate you feel like the dark. Lord's here About you know if you about a chance to watch lovers lied. Let me just tell you just a quick back story here? So I was spring training and whenever Major League Baseball ground to a halt and I was there with one of my friends from Tulsa and he and I were sitting in this condo and we had no baseball to cover. We could go home yet because the you know the we could change our air and all this stuff so we actually sat around to bend watch stuff and he actually suggested watching. Love is blind on Netflix. And I was like okay. This is going to be a little weird dudes to sit around watching a dating show but okay with what we have been watching this over two days and I will tell you this magnificent train wreck on so many levels and then I came home and I said to my wife. Honey let's watch this and I re watched it now at her and these beautiful train wreck as well so you know. Welcome to my world but love is blind on. Netflix needed bench. That IT'S PRETTY MINDLESS. That's a great option. I'm just going to throw it out there. But what did you think of it? I am curious so it was funny because we recorded the podcasts and now at last pockets and no is home temporarily for spring break and of course now he's home for good so there goes my peace and quiet. I love you son but my God. It's loud around here. Got Up the PODCAST. I said Heaven's talking about this. Love is blind show. And he's like that's the show. I wanted to watch. We need to watch that. It's like Oh God all right. So and he's like he's like Kevin's the man he loves you. He thinks you just walk on water. He said we turn it on. We start watching it. And I I ain't GONNA lie. It was I was sucked in like right away because I was like. Who are these crazy people? So the premise is if you haven't watched it people don't see each other there in these pods and they talk to each other and that's how they decide whether or not you know so. Love is blind. Obviously and I just. I couldn't do that. I couldn't do it because with with my love and these were these. Were relatively good looking people. And that's why I was asking you like. Are they all pretty people? 'cause I want to see the love is blind average American version? That's more a trailer trash talker at their value for sure. I mean if you know of course Norman is is my husband said no disrespect to him. But if I were on this show and I'm sure you would think the same thing I could totally go for somebody who's like really smart and awesome and funny and then I come around the corner and they've got like some crazy cow lick or you know the the teeth or like just out front. That would be my luck so I can't take chances like that. I would never do a show like this but I so appreciate the type of people who to factor in the pods. They actually propose to each other and then they get to see each other. I so wanted to see one of them. And don't WanNa get too much spoiler but just turn around and go. Oh Hell and walk out the other way but but it did. Did you watch a reunion show? Yeah absolutely spicy piece off so so just so. I hope we've hyped it up enough for you and curious shoot me an email. She Kevin an email. There is one person on that show. I wanted to drop kick. There's another person who I just said Lord Helper and I'm GonNa tell you if that's what all tank mechanics look like a sign me up right now. I'm really. Yeah but you're going to need a little bit of padded room. They're just saying just saying but there is a couple on there who and I'm sure you know who I'm talking about. I just think they are phenomenal. I hope that they stay together for ever help kids all my God just I love them. I have to send you. There's a love is blind. Memes instagram Akao. That just has cracking up. I have to send that. Oh absolutely my wife now. Complete beautiful means on point there. So what else have you been watching since then so we just started the The mind inside Aaron Hernandez England patriots tight end in the murder. And what have you seen that? I've seen a couple of them. Is this the one on facebook and facebook? Netflix Song that points. Yeah we just got through. I won last night. And that's the one that we're gonNA start down the whole lie. Wow Yeah yeah. He's he's something else. What a life. What a wasted life or are you? What do I need to say? Well you won't see and it's kingdom Zombie Film. The second season just got released. It's set in Korea zombies and all that kind of stuff not going give away fire. What do I give away no pirates pirates as as usual? You give out the podcast now. Kevin Iron are attornal versus pirates so so kingdom was fantastic. The rain is kind of a sci-fi type thing where there's something in the rain that kills people and I watched that when it first came out and I thought let me give it a rewatch and I really enjoyed it and then we just watched. What did we just watch ready or not? Have you seen that movie? The girl gets married into a family and they have to play a game award owner. Okay so I'm not going to give it away. Is You know. Listen people. I love my horror film. So just just make peace with that. But it is one of the funniest Har- movies seen it was like good laughs. If you see it check it out and then honestly just been watching a lot of news because you know. What else do you do when you're just sitting around wondering if the world's coming to an end well? I will tell you and then you know you and I texted. I guess you could say about this last night that my parents were thrilled that they re show wrestlemainia thirty on. Espn last night. So you know my mom. My Mom's like actually people in the audience was wonderful. And that's that's my imitates from my mom. Just say it outside but Yeah yeah she's been watching the wrestling with no crowd. Oh it's awful. It's horrible counter. How you have you. Have you say that. Yeah the last Mma bow was down in Brazil there was no crowd. But you know I really liked it because you know wrestling's a little scripted. We all know that but in mma we could hear all of the hits all of the bounces off the bat and the corner. The coach's corner all the advice. They're giving so. I kinda liked it but that would be cool actually. Yeah there's there's nothing like the thrill of the crowd you know with Ed's comes out. He's talking Rydell camera the whole time and they're doing the fog and the fireworks and it's just like why but being like yeah. Let's get the note. Wwe's keeping those people employed. I tell you what you crew. It's bad anyway. So let's see we're GONNA WE'RE GONNA go ahead and ended Kevin if that's okay with you know. I. I appreciate the class. I've got lots of copious notes so I will say this real quick. I know this is something that we're getting a lot of. I don't WanNA say pressure but a lot of talk about to do something without by Casa that as you said so. This is great information and and who knows this? Podcast just won't make way onto the Dutch by customer portal. There you just can't tell my goodness it's good to know. Keep throwing it out there to say so so I hope you win. The lovely bride are able to stay healthy. Stay in your house and not do too much and we're going to do our best to do the same over here and the rest of you out there you know. Wash your hands. Stay healthy domino's dude. If he comes to your door just let them put that stuff down. Don't take it from him. You know I don't know my mom was like did you. Spray the boxes and I was like what are you talking about spring a pizza box but then I thought maybe I need to spray the pizza box. I don't know I tell you you know there'll be an article come out tomorrow. Docked by customers from the New England Journal Medicine about how long the virus can stay on certain. Yeah on certain surfaces. And I'm just telling you right now. I wish I hadn't read that. I really do out there. Yeah all right well great. I look forward to reading that and grew world from my coffee again. You're welcome to listeners. This is a this is not going to be a short thing. We're in it for the long haul. I hope that you use doctor by customer a resource. I hope that you use my odyssey facebook pages or resource and this podcast in heaven has a podcast called dental assistant nation where he does quite frequently. You have Tom Viola on quite often which I love. I love your interviews with him. Is there one? You're sketching the one with him or you just had one. We just had one. I'm pulling up another one this week. We did two parter. The first one was on pain relief. The second one is kind of on this whole virus thing kind of getting into some of the science of it and again. It's it's not something I'd like to talk about. I think it's something that we've got to get some good information out there rather than just what? You're reading on FACEBOOK FRIEND. Who taught to a friend? Yeah they'll assistant nations out there as well and and later this week. Just Spoiler ALERT. We're GONNA be talking about what we chat about a few minutes about those. Da's who are suddenly going to have options and what they need to be looking for if they wanna stay in dentistry. Now you are doing a regular thing every day. We are timed unit. What time do you do that thing at noon eastern nine am Pacific as lovely and talented? Theresa Duncan is going to be on with US next week. We're GONNA talk about that. Sounds were often spoiler alert on the ignite DDS in the ninety s facebook pages. We have somebody from the industry on every day different. Whether it's marketing social media you know insurance whatever. It might be something that again. We're trying to prep you not for how horrible things all right now. But for how good they're going to be in the second half of the year and how you now for that. So that's our whole goal is not the focus on the crud right now. Focus on the sunshine. It's GONNA come after storm and I think too. It's just nice to see people in the industry again. Let's face it being socially isolated mean families one thing real human contact is thanks so hopefully this kind of fills the void a little bit. I will tell you you know Dana. Now we're talking about this last night. How much the world has changed since we saw each other. Scotto mid where some will say they had an idea but I I will say I didn't and all of a sudden boy it seems like that's been a lifetime ago. Sure Gosh I just remember. We recorded one pot in the last podcast. We recorded it in a week later. Had blown up much. It was deafening singing. So all right. Kevin Kev Mo- K. Dog All of your claims that you have. We are going to see you all on the next podcast again. We appreciate always the time that you spend with.
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"Your mileage may vary. That's not for me to say that's not for anybody to say. Really you decide what that's worth to you. I saw a couple of dentists. Who were saying. They're not charging it all four. They're just going to submit the code not charging all four. That's fine but I want you to just utilize the code. Even if it's like five dollars right just utilize the code. I would love it. However if you set a good fee for that you'd be comfortable with so that way you know you're not having to do too much thinking about it now. Will you be waving some of the fees? Sure that's fine. And if you submit a claim form just make sure you disclose that in the notes and that's fine just as long as you. You know you're staying on the right side of it so reimbursement. It's Nice amid these claims but are we actually going to get paid for them. So according to the guide the Guide and honestly from all of the interactions. I had with carriers regarding Dennis during the last two years because I'm always asking about it. It's not going to be reimbursed at all hardly at all what they will do is provide the benefits of the one four zero so that being said all of these codes. I just gave you one four zero one seven one seven one. Whatever one you submit. They're all going to map it down right now to one zero because of the telephone. Industry Co. that accompanies it so say that again one. Four zero one seven zero one one seven one are all going to be met down to one four zero. As far as reimbursement goes will it count towards their evaluations per year? Yes it should. I mean you're doing an evaluation. One thing that I saw Kevin on the sites was well. We shouldn't charge for it because it's GonNa count against their two per year so I need to be clear with all on this and and you know if you tended my classes you know I get a little bit passionate about this but I understand that the patient gets to per year. But that's the patients plan. That's not your concern. Your concern is letting the patient know that this may not be reimbursed because your plan only provides to per year. So you're portion will be so I'm not going to do dentistry. According to the frequencies and the benefits when you start doing that. You're in a real dangerous situation. Do the evaluation and charge for it. Because that's what you did. Not because the insurance is going to give you some benefits for it. Kevin as somebody in my class. Do you get that I do. And I think it goes back to that. Whole thing about communicating with the patient and no surprises and let them know up front. Exactly what's to what they can expect and what's to be expected and I think that that goes for a lot of things but obviously this is something that is a kind of a new frontier out there. So I think it's doubly important that you're on the same page with your patient right now. I'm going to kind of pull back until the dentistry right now. Because in the next couple of weeks you will see a gazillion Tele Dentistry webinars. I've been contacted. I know our friend. Dr Fierstein has been contacted to do webinars Kevin. I suspect you're running a dentistry guide. Every publication will you're going to be inundated with dentistry stuff. I just wanted you to know how it works. And what? The implications would be as far as coding and billing you decide based on the upcoming webinars which company you WanNa go with. You know it. Just as a general rule Kevin. Have you noticed that even the good companies out there that were used to? They're just getting crushed right now with customer queries. Sure they're just it's awful I mean. They're unusually good companies with perfect response. Times are like wait a second. We can't keep up. It's it's just not a good scene out there if you're a customer service Rep. I'll say it's not you know everybody has questions right now. Everybody for advice and and unfortunately that's where a lot of companies are also coming in her. Going oh I know what I'm talking about listened to me over here you know and and you're talking about this crushing webinars crushed information's coming out and I will tell you that's one thing that you don't know how many requests that. I'm getting the doctor custom side to promote these webinars push this out and everything else from people and I'm just like you know you didn't ever talk about that until now and so it's real hard for me to go. Hey I'm going to jump on that bandwagon absolutely so yeah just make sure the information I mean people treat the people that you trust. You know that have been at this game longer than two weeks. I think that's really important. And the companies that have some real skin in the game. You know a lot of time. I've heard doctors say oh. Will you know that's down the road? And they're like ten years too early and it's so funny. How just a week changes? Oh you're all of that. So you know my thoughts go out to these companies that their customer service that was GonNa be overwhelmed with Demos and all of that so if you can listen to the webinars that are upcoming. Please do because you're going to see them in action anyways. I mean that would be best. Anyway you WanNa sit and talk to a salesperson one right now you want to see how it works and do your investigating but it is possible so who should not do tell Dentistry Kevin. That's something we need to think about very up me for one but go ahead because because you're not a dentist or just because you don't want to definitely okay so let's be honest here and I know this always get a chuckle in in my classes. There are some dentists who are not going to be cut out for Tele Dentistry. It's just they're going to be nervous. The you know the sweat like a pig. They're going to be just. They're not technologically. Good at stuff and you know their office. Managers not going to be right next to them to figure out how to do it. Some dentists are going to be fine. They'RE GONNA rock. It's GonNa be great but some of you if you're nervous about it and you're not good on camera. Try It with people. I you know practice on people and that's where the check in calls come in. So that's that's where I wanted to circle back around to it first of all if the thought of getting on camera and talking to patients like face to face because I just want to tell you when you do this kind of thing. Your face is really big on the screen. Just saying if you've got the hair coming out of your nose you need to trim those before you get in there. You're faces huge on their screen. Okay so when you do the Tel Dentistry. What you could do is reach out to those patients that you're concerned with whomever they are. Tests the service on those patients for no charge. Just you're just checking in on them. You know the old lady who's lost her husband and she's still coming to you. You know her last last fourteen years and you know she lives alone and Blah Blah Blah. But maybe she's great on her iphone. Whatever somebody just check on people okay? So that's really a good way to build goodwill and remind people that ear there because right now your patients are not thinking about when they can get into see you if they're not in pain they're just not what they're thinking about is oh my. Gosh. When can I leave the house so reaching out to them to say? Hey just checking in first of all. That's going to surprise the hell out of them. It would surprise me right now if my medical doctor called me and second of all that's that communication and relationship building that is so core to being a good dental practice so if you're nervous try it out on patients that you know and like a try that on family members and if you're just trying to get to know the software not sure what you doing try it out on those trusted patients you know before you go live. You don't go live with someone who's in serious pain and your screens blackened out and things going on that person's just going to get even more frustrated so definitely give it a shot. What do you think of that? Yeah you know technology Folks who aren't great if that you know. I'm curious for your thoughts. We also know that there are leaders out there. Shall we say who don't have the best people skills ever as well is that somebody was taking the consideration here as well just their whole chair. Yeah pretty much had. I've been lucky enough to with some fantastic dentists and I mean they're mostly all of them. Were mostly fantastic. The ones that weren't fantastic. You know who you are but but there are a few that I can think of who would not do well on this just because of anxiety of nervousness. I and I would never say to them. You have to do it. It's I'm not saying dentistry is going to be part of your practice. Maybe she cleared that up. You don't have to do this but we're as part of dentistry where it's going to. There's going to be a lot of changes right. So so let's get away from the dentistry part because this kind of goes into our next conversation. Which is I Kevin that this whole thing is is the great resetting of Dentistry. And so when I mean by that let. This is a perfect example of it if you do tell a dentistry and it affects how you practice in the future. You know better communications communication between your specialist and you before this even happened. I know of general dentists specialists who had an open line audio video and they would talk to the patient would meet the manager of the oral surgeons office before they even went in there and that was just beautiful thing appointment scheduling was one hundred percent. I mean that's that's awesome. So are you going to do it this way? Because now you're forced into an you realize you like that's great what I'm saying to you. Is that a lot of people are going to do it. And a lot of people are going to like to do it so this then becomes a competitive edge for those other offices. I'll liken it to the period of time Kevin you remember when everybody had yellow pages ads and I know I'm really dating myself but we had yellow pages ads and all these newfangled web designer would call the office and they would say you need a website and we would be like what the heck her yeah and get off my lawn you know so. We came around and now look a website. You really have to have a website to have an office because they need to be able to find you and is going to be one of those. I guess distinguish -ere's no I see that and I and I also think that I've talked about obviously throw this out to you is that this is an opportunity for dental practices to really refine what they want their schedule to look like when this all comes back around because you and. I both know that when things get and I'm using air quotes back to normal people are going to be crushing to get back into their doctors or dentists. Their nail salons their hair salons everything else. And so what is your schedule going to look like? And how are you going to handle this crushes? Mrs Jones needs then once and and all of a sudden you're booked out already so you know. I think these are things that we've got to think about especially dentistry and knowing that you gotta slots and things on their swab and now another hard truth that we're going to talk about. I think another podcast because it's so important is that your team isn't going to look the same. When you go back in for most of you I would say the majority a lot of people letting people go We have already a crisis in our industry. You and I have been talking about this for years. We're not getting good people into this industry. This is another reason for someone to say. Why would I go back into dentistry? My boss laid me off right away. I'M GONNA go work for a corporation and if it's lap Blah Blah your team is not gonNa look the same. It's not going to feel the same the way you treated them. They're gonNA remember Or they're going to appreciate so. Nothing's the same. I will tell you as a lot of assistants are telling me that the reset button for them and that's an opportunity to get out of a situation that they have loved so I would say if you know of a good assistant or good team member overall and you WANNA keep them. You better be reaching out to them. Numerous times during this communicating with them. Letting them know what the plan is. Because if they're really good they're gonNA they're gonNa have their choice of where they wanna go when this is over with and I'm hearing that from a lot of assistance out there this in the same way you know. I've had many calls with office managers. You know that I either mentor. I've met over the years and they're all thinking you know. Do I even Wanna stay in dentistry in this was too much of a roller coaster for me. I've had quite a few that say I want to go into speaking. I want to go into consulting whatever and I say you're making emotional decision and I've always said never make emotional decisions but at the same time you ain't got no money coming in. What whether kind of decision are you making actor? And we'll definitely talk about that because I think that's a big something that's on a lot of people's minds because I do have suggestions on what to do if you want to stay in dentistry and do other things. I know cabinet. I've seen pretty much all aspects of people who work in the industry. My friend. Tony Stephanie do you know he's another great resource? If you WANNA get out of the opportunity but between Kevin and I we know what's out there so I think it Kevin if that's okay with you. I think one of our next podcast should be about that..
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"I forgot to mention this. There are certain apps you know that I talked about the hip unreal oxidation. There are certain APPS that you do not want to use for telecom industry and that would be the WHATSAPP the snapchat. The Oh goodness. What's that big? Tick Tock. Okay. I can't be switched challenge. What with my patient while I do? I don't even know what that is. I what is that? What are you talking about. Oh you feel so just everybody. You've got it if you haven't seen it yet. Just just look up a rod and J. Lo switch challenge and the fact that they're Alex. Rodriguez is suddenly wearing j.lo's dress and dancing. It's something that will be born into your head and you will never get it out of your life so just throwing out there. Imagine imagine you and your lovely husband Like halfway through the video switching clothes and position and yeah. That's the switch challenge. I look on your faces what I usually have to trust me. Yeah all right so I'm staying away from any any of those challenge so So Tick Tock in snapchat and things like that and the reason being is that those are what are considered public facing APP. So anybody could see them. So it's got to be one of those you know. Communication type APPS like what's APP has the ability to do groups. You don't want that so you want one on one type communications okay. So all that being said. Now let's get to the billing part of it so it was really interesting last week Coating geeks keep in touch with other coating geeks and rush shelburne. I had a back and forth over whether or not you charge the evaluation code along with dentistry codes and it was like well. You not prohibited here but it's not really that covered here and you know we were. We were both like. Why don't we just get some guidance? And then we emailed the Ada for some guidance and the guidance we've out was not it was you know the the stuff that is like. Oh that makes sense and then you go to apply it and you. This is not helpful so I'm sure you've had emails like that. So I was thankful when they released the Tele Dentistry Guide. It's actually lake. Ovid nineteen guide Let me see here. The cove nineteen coding and billing interim guidance which is going to be updated. So don't get excited that this is going to be the way it is. They're just doing this. Kind of as a stop-gap I suspect tele dentistry guide. That they had before is going to be supercharged. Because of the interest I mean their phones have been ringing off the hook on tele- dentistry from what I've been told so I'd and I've also been told by Dennis up at the ADA that they are planning a tele dentistry. Webinar within the next ten days is what I was told and that was yesterday so we will begin guidance straight from the ADA. On this and I believe he's trying to round up some carriers to be on that Web Webinar. So I shout out to that I'll definitely be putting that onto the odyssey management page and blasting that out and I'm sure Kevin you'll get a press release for by CUSP ID and put that out there. So we have these codes. So let's talk about these codes right. Now you are concerned with the synchronous. Tell a dentistry. There's two types of codes out there. The D nine nine five is synchronous. Meaning it's real time patient to doctor over video audio. Whatever so it's you know it's it's happening. The a synchronous is when I think of doing this way. A hygienic goes and does a fair a health fair somewhere and she's taking images and she's recording and then the doctor comes back in the doctor reviews all of it with you know him or her. It's not happening at the same time it's collected and then it's evaluated by another provider or so basically you know. Is it happening now? Is it not happening now? The evaluation part when you start doing this more and more and I think a future podcasts. We'll talk about applications on how to use it to market your practice because I do think there's serious serious opportunity here right now. We're really looking at the D. Nine nine nine five code so. I just want you to when you read through the Guide and Kevin. I'll send you the Lincoln and I'll have it in the show notes as well when you read through the guide. You'll see that confusing terms. Just stick to the nine five right now. What Ryan I were emailing the Ada back and forth about was well is the nine nine five the screening the evaluation or is it. The mode of doing business and our interpretation was pretty much on the on the same par. We just need to make sure what was going on here. So the nine five should be reported method of communication. And in fact. If you notice on these this guidance you'll see that there's a response from a lot of the carriers. A lot of the carriers are saying you know. Please submit nine five. Because they need to track that. I want you to submit nine nine nine five because I want them to see the utilization of that code go up because let me give you a basic dental insurance tidbit that when a new code comes out it's really hard to price it on our end and the carriers and because we don't know the utilization we don't know you know how much is going to cause who sets the pres and all of that once the carriers have about a year of claims data. They can see the utilization of it. And that's when they start setting their limits upper limits lower limits on on reimbursement for the code. That's why codes like forty three forty six. You know takes a long time for carriers cy with. They're going to do with that. So in the meantime they map it to another code. And that's what's happening here. So you have the Tele Dentistry code nine five. You'RE GONNA bill with an evaluation. It's not going to be reimbursed. GonNa Reimburse at the evaluation level almost all of the carriers have indicated that that. They're not actually reimbursing for the dentistry part they're reimbursing for the evaluation. So what does this mean for evaluations? You're not doing any comprehensive evaluations. You're not doing any period. Donald evaluations which is the other type of comprehensive. So the one five os in the one eighty. You're not doing those. What you are doing is limited evaluations. You are doing one for us okay. You are also if you're doing any follow up evaluations. Those are going to be one seven and I have in my I have in my presentation a slide. That actually shows the flow chart of this. And so I'll carve out an image and put that up in the show notes as well because it makes more sense when you see it in a flow chart form the types of evaluations that you're going to be doing let me let me repeat it again. The types of evaluations that you will be doing will be the one four zero which is the limited. Because you're only doing it on a case by case there's no comprehensive the one seven now is a reevaluation that typically comes after a limited evaluation so for example you came to the office and you thought that your tooth was cracked. And you're having pain and they you know Dr did some testing on and said Hey. Let's have you come back in a week and see where we are. That follow appointment would be the one seven. Oh so it's not much different here. So perhaps you did a one zero before. Cogan hit and you're going to wait and see pattern and now you're doing it. That wouldn't be a one zero again because it's a follow up which is a one seven. Oh okay now and if you need to hit the hit the repeat button go back about thirty seconds and listen to that again if it didn't make sense and it really doesn't make sense after that then shoot me an email okay. So then the next one is the one seven one which criminally underutilized anyways. The reevaluation code one seven. One is meant to be a follow up after you've done any surgical procedures so one seven one is actually. That's the code that I recommend using after scaling replanning after surgical extraction after anything bone grafting after anything that you need to reevaluate okay. So one seven one. We don't see that very often. It's kind of you know I get a sad face when I find out about it. Let's go back a little bit all of these evaluation codes. We know that the patient is usually a given a two per calendar year or one every six months and one of the issues that the coating guide addresses is that what if the patient you know is a one. Every six months type thing will be carriers. Relax that restriction and make just two per year some carriers have indicated yes of indicated. No and they're actually quite a few who had not responded at the time. So this is one of those guides. If you download it today I want you to continue to look back. Like every other day downloaded Agai- because the carrier responses were not complete. They were still waiting. So for example. I'll tell you the ones who had not yet responded that we really want to know about Bluecross Blueshield has not responded Delta dental any of the Delta this have not responded United Healthcare Cigna Ghia Lincoln Life Storm Out and wellpoint. And what is not listed on here is Dominion Dead On. I want to give a shoutout to them. Because Dominion Dental has been reimbursing for tele dentistry almost since the codes came out. They have always said that they see the value in this. Okay how am I doing Kevin? Did I lose you in the audience? So far no but I have a question. Ma'am Okay so you said that we'd be checking back to see about download the most recent version. Is there somewhere on there that it indicates the last state that it was updated so we can know that? Yeah it's at the top of the page middle say version and then I have one. That's March twenty first. Which is the Friday one? I think that I was a wick. Became aware of this Thursday night or early Friday morning. It all blends together when you're a night also so that's when this came out and I have not checked today actually to see if there's been any update but it's Monday. They're still waiting to hear back from the carriers right now. They'll probably release it the end of the year. Welcome okay so again when I talked to my audience about billing electronically and all of that. This is something that helps to facilitate the payments of this these types of codes. Because right. Now you're not printing anything anyways you doing all this electronically. So that's another shout out to all of these people who transferred over to submitting all your claims electronially. And if some of your thinking who doesn't cement electronically you should know that. There's a lot of people who still do not submit electronically. I'm always surprised but when you hear situations you understand. Usually it's not somebody who's willfully going. You know. Screw that I'm not doing it. There's always a reason involved and It's it's kind of you know who knows what's going to be happening with that. Okay so let's talk about the billing part of it and I keep getting questions on. How much should I charge for the telephone industry code so say you do this?.
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"Your end that I am concerned with now. The number one concern in the past. Pre-coded was hippo. Hippo has been relaxed for purposes of telemedicine Intel Dentistry telehealth overall. So hip has issued are. Ocr has of civil rights has issued a relaxation of hip For the purposes of telehealth which means if you did it in good faith and there was a hippo breach they're going to use discretion and whether or not to do anything and let's be honest. They're not going to go after you know you. Doing you know one time in starbucks when you shouldn't have been in there doing anything right so they're not going to worry about that now before you decide to go with anyone company what I've done I've done a lot of research. There's there's Mouth Watch there's opera. Dds There's Tele Dent tell Tell dentis there's a dachshund is another APP is well and I mean there's just a lot I know I'm forgetting one or two smile. Snap is one that reached out to me just to let them know. Let me know that they were out there. So there's quite a few and what I notice is some had live demos or recorded demos on their websites and some didn't I did and just from a marketing point of view I was drawn more to the ones that had the live demos And the record demos because then I can understand so you have to select the software so the software is what facilitates the conversation back and forth between the patient and he'll now some software comes bundled with the scheduling side of it. So docs is one of those. It started out. Docs dot me. It started out with a scheduling program and it evolved into tell dentistry or you know a communication chat type thing so it evolved into that so what it does is it. Helps you utilize your schedule to come into the the appointment book you specify the Times. This is another pushback that I used to get all the time. Classes is that I don't want to do online scheduling so honestly this is where I'm just GONNA say. Let's rip the band aid off and tried this. Because you're you're setting the Times you're not gonNA be available at all times unless you want to be and see how you like it you know because right now it's okay you've got plenty of time and and that's another thing too. Kevin any office managers in doctors that were looking at testing some software. Something these companies are going to be okay with letting you do a test drive. This is really the perfect time to do it. Well in one thing that we're encouraging so much of this is making lemonade. Lemons right now. And and using this down time to get better clinically takes ee. Learn new skills learn new software learn new technology? That's a great opportunity. And so you know what you're saying right here about this. I think is really fascinating. Because it's it's right into what we're talking about. It fits right into making the best of the situation and this is something that obviously can't pay dividends down the road and doing it now so that it can boost your business in the second half of the year which I think we're all looking towards kind of the rebound moment. I think that's a great idea. One thing that I really like mouth. Watch has the camera that they've been selling which is gonNA do kind of a bundle thing. I I love mouth watches product and let me just preface by saying I have no financial relationship with any of these tele- dentistry companies. I have spoken with them most of them but I am not paid for not even a conversation about that heaven you as well Darlow okay. I'm a student in your class right now. I'm learning this. I'm telling you talk to my students and this okay so so mouth watch is a it comes with a camera and then it also comes with software to enable these conversations so from what I've heard in facebook groups you know I spend a Lotta time dental hacks nation somebody said Hey. What do you think of these mouthwash cameras? And I was stunned by how many people are using them in. The quality is really really good so mouth watch comes with a software that enables the telephone industry part and. I think if you go any of these sites of these companies. They're all offering special summer free summer. Just minimal setup I mean just this is the time to do some shopping right okay. So then opera. Dds which Shout out to Brian. Who I just. I listen to podcasts. All the time it's short it's easy to listen to. It's called the Opera Tori. I don't just shows up in my podcast feet. I think it's the opportunity. But he has been talking about in office. Communications and virtual chat and tell dentistry for a long time so he has a software that allows you to communicate back and forth with the patient as well and it also has a practice management component to for communication in the office as well. So he's it's a suite of products I believe however that the Tel dentistry part. He's carving out in his allowing he's got a special on that. I think it might even just be free. Sign up tell. A dentist is another company which I'm supposed to be speaking with the one of the representatives later today Her name is Maria. So I'M GONNA learn more about them. That's a company to go into and again I'll do a show notes out linked to all of these companies and just please remember. I'M GONNA put them in no particular order. I don't endorse one over the other. Okay and then Doc See me is something. Docs dot me as something that I heard of from a former attendee. So I want to say to Dr Spero up in upstate New York. He made my week. And I'll explain. Why so Kevin you and I? Let's take you out of being an attendee. Now your fellow speaker because you do speak. We do speak together. You can kind of appreciate this a lot of times we just spill out. What's in our head? We just dump it and then we go to the next city right. So sometimes I get feedback in. That's really cool. I was listening to to drew. Burns's podcast fee for service dentistry. Which I really love it because he the cover art F F S which is you know for Foxy Sake. That's kind of what I think it is per foxy seeks. But you know the other way though it's it's FFA dentistry. And he was talking to Dr Sunny Spero. Who is doing tell dentistry in his office and I was listening. Okay he's doing. This is using DOC Siamese scheduling component blah blah blah and. Then he says hey. I learned about this because I was listening to a speaker. You know back in September and she was saying this was coming and this is how you do it and keep an eye out for it and so I thought yeah. Let's do this and went back and I thought we do second. I was in buffalo in buffalo around September so I sent him a message over facebook and I said by any chance. Was it me? And he was like us and it was just a very cool weekend. We talked a little bit back and forth and it was just you know now. We're friends on facebook and I just I. It's just one of those things as speakers when you hear it. It's like yes. This is what I do what I do. You know so when people actually remember you this. A beautiful thing for sure So the reason I bring up doctors Peres because Dr Sparrow is using docs dot me on his site and I'll drop his website into the show notes as well and you can see how it looks because you don't make a lot of fake appointments and we don't do that too but but you can go on there and you can schedule a time and and all of that so this is where the software comes in because the scheduling part is fine but the software part is where we see why the patient is calling us so if somebody has like a chipped tooth or something. That's not an emergency. I mean it is to the patient but it's not enough to risk them going into the hospital or to your office to get it done and I mean Jeez even like the state of Texas basically said don't do it or we'll find you you know it has to be a true emergency. That's pretty scary. That we're at that point where the states like. No here comes the fine stay home very very scary stuff so when you see this person you know take they take a picture they send it to you. Hip protected all that kind of stuff. Then you can talk to them about it and you can say look. This is what you need to do. In the meantime you might even advise them to get the wives emory board and filed down that edge. I mean that's not GonNa get you in hot water it's recorded. The whole interaction is recorded. And then there's an treatment plan that comes out of that which is always you know you must come into the office so somebody has an abscess swelling. Something like that use suspect. It could be due to that tooth that you know has needed a root canal for awhile that gives you the ability to prescribe some antibiotics. And you know some painkillers if you need to. Now the liability issue is where a lot of doctors push back and this is why it's so important again in my classes. You know. I've drilled US down. You must document all parts of the conversation if it is recorded. That's awesome but remember to put it into your notes as well either. Have it transcribed or have a link to the recording? And then have you know kind of a summary in your notes just just so you have it. This is another issue to that. Doctors will need to think about if they're not very organized. They need to get organized on this. Because I know my doctor was like this tons of doctors. I worked with our like this. They go and they do their notes at the end of the day or they write things up at lunch. Don't do that. Make sure that you are quick with your notes just because you have to make it a habit. This stuff is going to get away from you. Think doing all your hygiene checks in one day in two hours just think of it being compressed and I know there's some doctors out there that are like oh my gosh and I get it. But that's that's kind of what it's like. So is your appointment going to be filled to the brand with appointments. Now I mean you might just get one or two but this allows us to do is to get comfortable with technology and I wanNA talk about postcode in a little bit because I think there's great usage there now. The other part of this is where to you if you assess them and you think that they do need to be seen this is again another piece of the documentation that proves this patient had a swelling. I was very concerned about it last time the patient came in. They had swelling as well. I mean as a dentist remember. Kevin and I are clinicians as a dentist. You would know where you really not comfortable that abscess bursts. Life impacting condition. Do you need to see that patient? Just to take that to out in the interim possibly your notes will need to say emergency Blah Blah. And then when you go into the Office of course make sure that you do all of your Cova D- sterilization and all of that don't have them bring somebody with them now. From a safety point of view doctors. If you see somebody during this whole thing I still want you to have somebody with you or at least have cameras rolling because the lawsuits. Don't stop because a Kovin so careful about that now billing so let's talk about billing you ready. Well so Kevin. Are you OK with the method of capturing your good thing is I've been in Indian many of your classes and the whole document document document thing has been drilled into my head and now it's something that I say whenever you and I are speaking together so I love the fact that 'cause I think we owe a videotape? We've got everything we need. Rather No. There's still gotta be the next step. And I have my notes right here. Ma'am I know I've take good note here on the front row and opened. Earn an apple at the end. But we'll see what happens so there. Yeah Okay so you know what that just brought up something..
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"Theresa Duncan sit back buckle up and hang on. We are here with a special edition of. Nobody told me that it is the Cova nineteen edition the Tele Dentistry edition. The what the heck is going on in the world edition and I'm here with my constant friend and companion heaven. Henry was Aloma from from Colorado. Hope you're doing well across time zone. Everybody's healthy knock on Wood. Knock on wood and yes so and you have snow. Which was kind of bummed to see. I saw snow shoveling snow. And you were very upset about it to form of exercise though you know with. Our local gyms sat down and everything else running up a balance the stairs in our house or shoveling snow or trying to figure out something to stay active. I tell you I get it because somebody said this is the cove in one thousand nine pounds and know I felt it. I was like Oh that's true. I have never been more TV than I have this last week or so and I'm already I'm feeling. Just get off the couch like Java the hot starting to feel like roll over to the path exactly yeah. Somebody's sitting in a facebook post. Said pull on your jeans every now and then just to see if they fit. 'cause you know. I've just in Yoga pants all the time so I need to check this stuff out. So if y'all see me with a brand new wardrobe next year in nineteen got me but in a different way okay. So the sewed is called. Tentatively Theresa Teaches Tele Dentistry to Kevin. Now be not not because Kevin really like needs to buy a camera involved in everything but it's been such a hot topic and I figured I could teach heaven than hopefully it would be something that could be useful to other people so I'm gonNA treat you like you're somebody in the class who knows dentistry what you do and you're like. Hey what did you say tell it dentistry? Like what is is right so I know so so I will. I will do that and feel free to chime in with any questions. First of all I want to say though that for all of you who are going through this. We're all in this together. I just want to make a comment that I know. It's very very easy to get down in the dumps with all this. Lord knows I went through mine my period last week. I was not in a good place and I shared that with a lot of friends very close friends and I want all of you to know that. If you're not in a good place please reach out to me to you. Know Services around you your family. Your friends co workers. Don't just sit there and stare at the walls. I did that for two days and it was. It was miserable. Kevin have how're you this last week? You know it's funny right after you get your your roadblock Dana and I did on Friday I think both was shed tears because it started becoming very so real with friends who are saying. They're around layoff team members and team members. Tell us that they were losing their jobs. And you know. And these are people that we work with consultants and we talk with and and all of a sudden their life is just completely turned upside down. I know a lot of people's have but you know Friday. The way to that just just felt very heavy. It did and so you know while I was joking about shoveling snow at the same time. That was almost therapeutic for me just to walk away from everything and get some fresh air even if it was cold. Yeah my heart just goes out so many people right now and I mean I know they may not have the virus but I know the viruses infecting all assigned daily basis and. Yeah they're going to be days that you you do stare at the wall and it's okay to have those but just make sure that you are talking than reach now that you don't feel like you're isolated malone well into the leaders that I I know and listen to this podcast for small. I'm always appreciative. You listen I want to speak directly to the leaders. The owners right now that you are always expected to be the strong one in the office the one that takes care of everything and as a result really nobody checks in on you. I feel that I was that person in the office. Nobody checks in on you. Because you're always so strong and people just assume this is your this is the way you operate. And you're GONNA be fine. It's okay to not be fine because no one does check on us which means we have to self check and so other office. Managers are a great resource. I'm a great resource for this. I just know what it's like to be alone and having to deal with crisis and everybody's looking at me and I honestly just wanted to crawl under the covers. I mean let's be honest so you can be strong but you need to take care of yourself too so all right. Kevon Henry sitting in my class. You're sitting there with your pen and your paper and your notepad and all that kind of stuff right. You ready really got right here right now. So dentistry is one of those things where you kind of heard about it and you weren't really sure how it was going to work in your office. You hear about medicine doing that. And you're like yeah. I don't know if I need to do that. And if you were in any of my classes last couple I'd say last two years we've talked about it at the end is something to keep in the back of your mind that you may need to do. It may be a competitive point at some way and we have ramped up. I didn't expect us to get here. But we have ramped into that space. So why are we considering dentistry? First of all you can't see your patients face to face with this virus. It's it's pretty much you know taking care of that for the near future. I mean everybody saying what may or June. I don't know I'm not helpful at Kevin. Are you not not really? I mean you know I only hear from the dentistry side but from the major league baseball side while with my job at the rockies and you know they're they're saying that Spring Training and everything else may not start up till around Memorial Day and I think also this next week's going be pretty critical every a lot of places so I will know a lot more a week from today able so when you decide to take on dentistry. It's probably because you still want to be in touch with your patients. You still want to be able to offer services but the bigger overall reason right now to get into it is because we as dental providers are at the front line of keeping emergencies out of the emergency room in the hospitals because they they don't truly need to go to the they're not emergency room level emergencies and when those people go to those emergency rooms for simple things like You know tooth aches or maybe they need a prescription. There's a swelling. You would see that your visual doctors or clinical in visual and they can see that and they can do a stopgap measure along with instructions of when you should go to the emergency room but it's really imperative for dentists to try. It'd be the front lines of keeping the truly non emergent people out of the Er and the clinics because you know use of resources we all know about the mass and all of that and then also are poor. Healthcare providers that are in the hospitals are just being overwhelmed. It breaks my heart to see them now. The other piece of this is that it's a good way to reconnect with your patients. So I'm going to give you some ideas on how to do this for the emergency patients so that first of all we need to treat them first but I want you to use this as a way to check in on other patients that you are super concerned with because maybe you did a big case. Maybe it's a long term patient. You know they're not in the best of health. Maybe it's a long term patient that you just are worried about in all situations. I'm not saying to bill in all situations. We'll talk about that in a second. I'm just saying think of this is a way a new way to contact your patients and to be connected with your patients that has always been at the crux of what. I teach this four because what we have done in the past traditionally dentistry is. We have made it very hard for patients to come to see US easily. We make it very hard for them. We have to were open only at certain times. There's only certain ways to communicate with us. This is a really. I'm hopeful this continues. This is a really good way of ripping down one of those barriers and if people know you're more available. I think that's the doctor they're going to gravitate to. This is also this this cove in nineteen. I'm hearing what you think. Kevin I think is going to usher in a new awareness on the patient side of personal protection. The mass. The you know are you. Are you sterilizing again. I remember after the Ryan White passing away from AIDS. There was a focus on infection control. I think patients are going to be more aware of that now. I think the elderly when they are listening to the news are figuring out that. Oh my gosh this really could affect me so I think we're going into an age now where infection control is going to be a big deal. Patients are going to be okay with minimizing offices. What do you think yeah? I agree and one thing that I've said a lot of PODCASTS. And and just facebook live. So we've been doing lately is that I think invest control can actually be a really good marketing angle. Whenever this this bounces back and showing the patients what you all are doing to protect them and reminding them you all. We're doing this a year ago when we didn't know a Kobe. Nineteen was then so. I think it's really important to take that step if a hair salon can pull out and make sure that you see that. They're using new scissors and a new column and everything else. I think we've done this and dental team members need to be able to do that as well and say here's the steps we're taking and and really make them feel extra protective when they come back up. I just had a sad moment. I don't know if you saw my face just fell because my poor hair salon. She's crying she's having our time of it. I checked in honor just to see how she's doing and it's not good so all these small businesses okay so by the way. If you've never heard me speaking classes exactly what happens? I have to think to get back on track. I always end up back on track but it has to happen right. Thought process okay. So so it's going to be a new normal and I think your competition is going to pay attention to this. I know of so many doctors who were doing this ahead of time. And they're really just kind of their ahead of the curve. They've got it all in place. Why are they ahead of the curve? Because they had the time to research the different companies. That are out there offering it. Now if you're jumping to do this I urge you to go onto a trusted facebook group but trusted facebook group. Or a if there's a private group for your dental society or anything like that and ask for feedback because right now. We don't have a lot of time to do the live demos to do the testing and all of that the advantages if your team is still working in the offices a skeleton crew. This is a perfect time to train. Them I mean it's very rare when we bring in a new method of dentistry of dentistry. And we actually have time to train them so this is kind of exciting in that way. So I want you to think about this you have to before we can go into the billing because I know that's what a lot of people wanna now. You need to think about the software that you're going to use and is it hip compliant. We'll talk about that in a second. Is It hip compliant? Is it easy to use? Is it easy for the patient to us now? The the last one is not the one. I'm concerned with patients are pretty savvy on the phones. I mean you tell him to download an APP download the APP. That's easy peasy. It is on.
"teresa" Discussed on Mental Illness Happy Hour
"Welcome to episode four forty two which is eight replay of a best of episode one of the listeners favorites from twenty eleven with my guest teresa strasser it's also one of my favorites today's episode is sponsored by better help dot com if you've never tried online counseling i highly highly recommend it just go to better help dot com slash mental make sure you include the slash mental so that they know that you came from this podcast and the just fill out a questionnaire and they'll match you up with a better help dot com counselor if they feel they have one that is good fit for you and then you could experience a free week of counseling to see online counseling is right for you and i love doing it i love not having to leave my house do therapy and i love my therapists and you need to be over eighteen but i highly recommend it a wanna tell you guys about a podcast we mentioned it last week and he's been a guest on the show here i'm not been a guest on his show the jordan harbinger show a while it might have a slightly different approach to the same gold at this podcast does which is personal growth a it is filled with practical advice a for not only personal growth but but a professional grow as well it's a apple top fifty podcast and a was among apples best of twenty eighteen a the jordan harbinger show covers topics like a while there's a guest to an f b i hostage negotiator and he teaches how to establish trust others neuroscientists a navy seals tell us how to develop resilience and mental toughness a an amazing stories from people who have lift them from crazy kidnapping stories and going undercover a cia agents illusionist duke and seemingly program are brains basically anything that will help you upgrade your brain so you could become a high performer both at home and at work i think you guys would it would really dig it and also every episode has a worksheet so you
"teresa" Discussed on Nobody Told Me That! with Teresa Duncan
"I mean, just right now right while we're actually recording this. There's a group second thirty or conferences voices dentistry, and it's a podcast. But there I'm shocked. I mean, I'm not besides you, of course in eight on radio. I don't miss the podcast late. I just that's not good in part of my thing. But I know a ton of dentists do and every year new podcast focused on you know, there's hygiene, there's assistant DA radio would come in Henry's ignite DA. So we can all be growing in our positions. We can all be learning. And if you've got a voice or something to say, you know, a minute can't be repetitive. Whatever anybody else says like I'm not saying that whatever I'm teaching something new at a different level, different boys. Just like you. So there's just like I said, there's no excuse to be learning nowadays is at a maybe a possible project for you like project. Seventy one is that something you're thinking about no. I have so many books in my head in funny. People asked me, no, not at all. I wanna work. My second book, we're adding new content to front office rocks. We're gonna add back office customer service training. Yes. So I have a lot of there's still a lot of training met needs to be done in the dental offices in my focus really on that. So I love talking to people like you had amazing content offering out to people, but I don't really haven't shockingly enough. Teresa. I don't really have a reason I need to talk any so. Well, and you know, you you are now I saw that you now have a grand is true. Yes, I'm getting to that. She we're not supposed to be talking about age here so dog, meaning it's very grand dog. Yes. Exactly. So. Yeah. You know when I started. I remember when we started when we opened our first office might kids other European. They were in the stroller, and we were built walls and stuff. And now my daughter's nineteen in part time employees front office rocks. And she's been dental assistant. And you know, the look over the years in just it's not only about you know, I had my first child thirteen months later had my second child in a year later, we opened the dental office, which became my third. So yeah, you know, we you've been the same. Sure with your son just watching you grow in them grow at. It's a great thing. Yeah. There's lots of ups and downs for sure, but it's you know, at the end of the day. I think we both level were doing so. And I just I, you know, a dog person I saw that you kinda win little nuts. When you got your dog pictures, I've never seen gun show ver- dog before. So I was really cracking up. When you add it on social media. What a granddaughter has a lot like a grandbaby. I don't have one of those yet knock on wood not there. And then I got a call after I left, and she called me, and he was sick and throwing up all over the -partment, and they had to clean up, and I'm like Thurston. Sorry. Like, you know with them, and then have some with them cinema toys, but then they get to take a great point. That's funny. All right. So we're going to wrap up because we've talked for a solid hour, which is really just no shocker because we can do that with our eyes closed, right? Here front office rocks. I'm gonna put a lot of show links in. So I'm going to put it in front office rocks. I know that your big fan of dental Intel. So put make sure that we have Lincoln there for that. We'll have links to the book, and so that way you can get a copy for yourself. And then also Laura spot on your site for your speaking schedule because I'd like to link that I you're on the road. And I think people just need to come here. You thank you. Yeah. Yeah..