37 Burst results for "Telecom"
Fresh update on "telecom" discussed on Telecom Reseller
"The individual consumer, but for a corporation they can potentially leverage into making their total employee base a a separate internet where everything is encrypted between employees and potential vendors and potentially customers as well use utilizing this technology. Would that be the case? Oh for sure. Yeah, I mean if it for decades now, I've noticed this this trend in large corporations, you know large corporations look at what's happening on the internet and say that's really scary would never use it and then as soon as the technology matures they've lifted off and then move it inside their own corporate walls. I see no difference with the a protocol. I'm sure that's exactly what happened. We saw it with you know, we've got this internet web and now we've got the internet inside the inside my large corporation. I've got a PCL ephiny outside and now we've got IP telephony inside. So yeah, I'm sure you've just guaranteed to happen. What's interesting though is you know, who's going to pay for that and how does it get paid for and the the really cool dancer is many if not, all in fact all the large corporations. I've struggled worked with I've struggled with keeping customer data current and there's a great way of keeping customer data current is let the customer look after that dead. And ask for it when when you need it. So avoiding banking Insurance Telco tech industry and we all struggle with that all struggle with that thing and we have we have teams of people looking down the data cleansing and a whole bunch of other sort of clever stuff was the simple answer is whoever actually knows what the fundamental source of data is. I your customer just ask them and giving that mechanism through a protocol I think is it's a really it's just a no-brainer. I mean it will it will it's inevitable what's going to happen one of the things that's real important about what you're trying to create is that the consumer the user they they are actually going to have control of who has access to their Data Bank can can you try to explain that a little bit more and and just say or indicate how important it is for the consumer to understand they can actually take control back off. Like it kind of goes back to the kind of the the the intended behaviors we want to engender. So the so the protocol itself means that the only way to exchange information between two parties, they say for both parties to be known to each other and the transfer of the exchange of information is end-to-end encrypted so that only the way the sender and the receiver or able to access.
Germanys digital identity landscape with Verimis Roland Adrian
"Hi roland oscar. Nice looking with you on and really happy to hear what is going on in germany in terms of identity in or ever seen related to that and happy to know more about very me very baheren hearing berry meal ready for the last year. San diego need to hear more details. What are the are building offering today so. Please tell us your journey how. You became the managing director very me. Yeah thanks you can. The many thanks for the invitation. Let's here and talk to you a little bit about the markets in germany. So yeah what was my journey becoming managing director of very me. Actually my journey professional. Johnny started twenty five years ago. When i started my career in consulting. Then some stations cashed out which is a department store group. And then i founded multi-platinum loyalty scheme together with start at telecom and from there. I moved to payback. Which actually is janis leading multi partner loyalty scheme. They are quite some markets worldwide than india mexico italy. Us and from all the travel. I got introduced to lose tons of course and became the ceo of lufthansa mice and more during that time. Actually i realized that the future is more. And more about seamless customer experience. Because if you look at lofton's in many cases the real loyalty benefits that you can get there. They actually translate into a real seamless customer. Experience that you get you look at all the tracks for security and immigration priority boarding presort seating in the plane actually the customers tend to reward benefits in their experience much more then any loyalty currency and so at the moment where then lufthansa invested into very me idea for me. It was very clear that this would be an exciting next step for me personally. So i decided to switch over to meet to be the ceo of me and push forward at digital identity to provide seamless customer experience for the users and i can induce that lufthansa is one of the funders organization behind very me. But let's more place for the ones who are not familiar with very still bear me does. In fact lufthansa there's actually one of the investors and we have altogether thirty very large companies in germany that invested into the very idea and a lot smaller companies are really known brand. Names such as liens deutsche. Bahn dot eubanks lufthansa dodger taylor com dime la some song fox button so all very large companies that invested into very me to establish of wallet of digital identities so that was the driving force and i think when we will talk about the market later on we will see that it was a very good moment to invest into such platform because the market urgently requires the platform and there's pretty much empty space currently in germany. And what we provide as bury me as this one click digital experience for very fight identification was in a pop. Misuse cases and at the core of it on is an identity platform. Of course that matches all the regulatory requirements for our anti money laundering or either substantial. And this comes along with the solution for strong customer syndication because the critical part of such a platform is not the identification of customer itself. Actually the critical part is the reuse. And that means the access to the digital identity
Fresh update on "telecom" discussed on Telecom Reseller
"How are you gentlemen doing today? This great goal trying to be with you. Let's get started with part two. Shall we now so far? I don't know that our listeners may have really grasped off exactly what it is that we're talking about here. And I think it's the concept of the alternative internet and okay is that something is is they're writing on top of the other wage internet. Is it embedded within the other internet? What do you really mean by alternative internet? And can I use it with any of the applications? I have out there that I'm using now or wage isn't starting from scratch. So I think the alternative internet is a an emerging thing and what I mean by that is all this page is we're used to today whether it be web browsing or chat or Email those things, you know, the the got Solid ground but there are alternatives that take take a privacy angle much more seriously. So if you're thinking about email off then alternative email said using Gmail you might want to be using hey. Hey, how you for email? Why do you pay well because if you're not paying you are the product right so long, I think we will see more things like high more things like we're doing with the app protocol way. You do pay upfront but you're not the product defect is the thing you're paying for and your privacy is these kept Forefront in the offering I think things to look out for in the with the Alternatives is make sure the alternates is really truly are alternatives wage is a technology built from the ground up to provide that privacy or at a whim of somebody in the future, but can they change those terms and conditions and Ed? Revert back to sort of stock internet behavior that we have at the moment. Is it is it built in that? There's privacy is it, you know other cryptographic proofs the the runner of the service rep cannot see your data. So I think we've already started seeing Alternatives up here. What's really interesting for the our company is a year or two ago. If you sit there was an opportunity to Whatsapp people decide. Yeah sure, but nobody's going to move from WhatsApp. Just you know, just in the last month, we had 97.5 million download the signal out because of privacy concerns now whether they're valid art doesn't matter. I think today we're seeing people crying out for some some Alternatives that provide provide privacy and guaranteed privacy at that. So that's why I mean by the alternative internet. Does it run on top of the existing internet? Yeah sure. It does. It's all running IP protocols. But it's this focus on privacy and this focus on guaranteeing privacy. So even the person running the infrastructure cannot see your data and doesn't want to see your data comes home. I want to take this one step further and we understand where you're going with with.
As Telecoms Spend Billions on Wireless, Where Does That Leave the Wired?
"Telecom. Companies are spending a lot of money on wireless infrastructure to support their five g networks last week. The fcc announced that verizon spent forty five billion dollars buying spectrum in the agency's auction at and t. spent twenty three billion but in the meantime wired broadband infrastructure is not feeling the love. At and t. Has stopped connecting new customers to its dsl network. A report last fall found that it has deployed high speed fiber to only about a third of households in its network and it's got big gaps in low income areas in many cities angeles for is the executive director of the national digital inclusion alliance. Which wrote that report we are seeing. At and t. not invest in low income neighborhoods as much as they do higher income neighborhoods and to understand that in the inner in the united states. The internet is a commodity so they're looking for highest return and you have evidence of this right. You have put out a report to this effect. That essentially overlays the fiber investment with income and. It seems pretty clear we did. Yes released a digital redlining report in two thousand seventeen where we found that the really slow old dsl tended to be in lower income neighborhoods That went against the general understanding that it was rural areas that weren't getting the investment and then more recently. We did a report with the communication workers of america where their data found that. There were Large portions of. At and t. service that wasn't being upgraded to fiber and there were no plans to upgraded to fiber right. And then how does that. Connect to what we're hearing which is. At and t.'s. Plans to stop connecting even knew dsl users in those areas that have this older infrastructure right. So at and t. is really switching to a wireless model where they are relying upon the plans for five g. and their existing wireless which in a sense is probably great but for the folks on the ground. Not so great. If your internet connection you had been relying upon a wire line connection a dsl service and it's no longer. There's not going to be an upgrade. You have no chance of getting a faster speed and your only option for. At and t.'s. To switch to their wireless wireless comes with data caps. Right right so it's a lot. More expensive to maintain a wireless connection than a wire. Line connection i mean. We're talking about eighteen t because they're the biggest in heaven. Some ways been really conspicuous about this sort of weirdly slowing infrastructure. Build out but his. At and t. Any different than other telecoms in terms of this lack of investment in widespread fiber. We're seeing is is the lack of investment in the lower income neighborhoods by. At and t. With verizon we see skipping of whole cities so so they're making they're each making their own choices as to where they go with their fiber investments and for the rest of us who end up in any of these places where those investments aren't happening. We need to say. Are we okay with that or do we need to somehow influencing either their decisions or coming up with our own solutions. We currently have proposals in congress. Right from republican members of congress that would essentially prevent me broadband that would in theory expand broadband access prevent cities from building their own so those proposals that restrict cities from building their own. Assume that the incumbents are going to distribute their fiber in a way that makes sense for everybody so but it's not equitable and so it really comes down to are we. Okay with the inequity. I met okay with the inequity right. Everybody needs access to fast broadband and it needs to be affordable and so if we have places right now it's already state laws state laws that say no no. The local communities cannot build their own infrastructure and if we do that federally than limits all those options and we as a country relate. Yes we build things ourselves and then the government's like no no no. You can't build it yourself all. That doesn't make any sense. So then let's talk about this. The wireless future the five g future. Do you think that that will benefit some of these underserved areas or might we see the exact same thing where we now have next generation networks that further entrench inequity. I think we have to assume that. Five g will bring further inequities. There's no reason to think that the current technologies aren't being ruled out equitably that the newer technologies will be rolled out equitably. We all know that we should learn from history. Learn from the best and so just changing. The technology isn't going to change the business model. The business model remains the same and currently there is just to put a fine point on it. You said this is a commodity right. There are not regulations. There's nothing to prevent. Companies from not serving specific areas broadband is very lightly regulated. So at this point in time congress and others could choose to change this at this point in time. There's nothing to keep companies from rolling out broadband infrastructure. Where they feel like they're going to get the highest return. Angeles is the executive director of the national digital inclusion alliance in a statement. At told us that quote our investment decisions are based on the capacity needs of our network and demand for our services. It said any suggestion of discrimination or redlining was wrong
Delta plane skids off taxiway at Pittsburgh International Airport
"A delta plane skins off the taxiway at pittsburgh international airport. No injuries reported. This is from the pittsburgh post gazette and for all of you out there. yes. I do fly An airplane very similar to this. One a boeing seven. One seven four A sister airline. And but there. I got a lot of Messages from people. You know kind of worried that could have been me inside this jet but it wasn't wrong airline this delta An airplane carrying nearly eighty passengers and crew slid off the taxiway at pittsburgh international airport on wednesday evening air last week. Airport officials said that. A delta airlines plane a boeing seven flight. Two to three one was departed for atlanta with seventy seven people on board when it quote exited a taxiway just prior to take off near a runway at about six thirty pm. And there's a picture in here of it kind of the nose wheel hanging over the edge of the tax away Officials said that no injuries were reported in the buses were dispatched to help. Passengers exit the plane the passengers were then shuttled to the airside terminal. Delta airlines released the following statement while on. Oh you want me to show that picture. You're saying oh i thought when you alluded to it you're gonna show it but that's okay. No i don't feel like all right okay. Pardon the interruption. When we're recording the show live. The only person who can hear me is captain jeff. Now he's decided to include my audio here in the post. Show edit lucky. You enjoy okay here. Share share screen and here we go and then boom except for do that okay. I'm just gonna leave it like that. Can you guys that no this. They see their got it. Okay for wonder. yeah actually. That picture isn't as bad as some of these others. This one makes it look a little worse and Here's the the back end of the jet details clan thing out the bank. Well rather not say. I don't go seven one. Seven five data a non inflated slide. That comes out of the telecom now. I don't know if you know. This is one of those pictures. Aftermath pictures after the passengers have already left the airplane I did see some pictures. What they had some stairs kind of butted up to get it taken by accident and Up to the back end here and sorry and passengers i keep. I'm really not doing that. The the rear portion of the is the anal portion of the jet They left via the stairs now. I don't know if they if the slide was inflated You know or if it wasn't played in the deflated. Or what. But i've got two things the first one i wonder i wonder if the The the slide The telecomms light there would be effective given the deck angle at the airplanes. Yeah that's that's a good question right. Because i don't think it would be. Maybe it would. I'm not sure what angle it you know. It has to have to be effective dangle dangling banks on the show title about liz you got that angle angle okay and then the other one is I know from from my previous airline. And mike kerner line in the You kind of have to be familiar with with the flight attendant manuals and all that stuff when you carry passengers durant. I know that it's in their manual. That if they well if they find the airplane or in in their in their estimation in a unusual position in the ground or after he rejected takeoff. And they don't hear from the crew in fifteen seconds they're supposed to automatically Beginning evacuation themselves. Because the the the cockpit crew flightdeck crew might be incapacitated and unable to command that evacuation. Yeah so it's you know it's it's it's the manuals as well so Maybe but i mean again again. We don't we don't know an app communication's very important Bring up a great point. And that's why immediately after this happened and you know we're we're just gonna have to like say we're not sure what happened because there's no official officially released Reason that The jet didn't make that final turn. I'm just on this tax away a couple of days before this and On a s airplane and it was in similar conditions as well and let me tell you what you know when the when they do all the snow removal and stuff on the usually do a really good job of of the runway snow removal. And making sure the frictions good and that kind of thing but once you get off on the taxiways and the ramps you gotta be really careful. Because they're usually very very slippery. So i mean i'm very deliberate now. I think we've talked about this. Before that i tend to like to taxi on the higher end of the speed scale But in these listen yeah you But in these conditions. I'm very very slow and deliberate because yeah you know. I'm just not sure what you're going to get and you don't want to end up. I'm not saying this is what happened here but it kind of looks like maybe they were going a little bit too fast for the conditions and tried to make that left. Turn the runways right there. You can see it behind it so it's just like a little bit of a ninety degree turn from the direction this airplanes facing right now and it looks like it just you know. It could have been a mechanical issue as well so i don't know
Western Union's CFO Raj Agrawal Discusses COVID-19's Impact on the Company
"Just briefly tell us about the trends that you saw during the pandemic. Did people need to use Western Union more? Hey, Thanks for having me. Yes, absolutely way actually saw that need to receive money during the pandemic Over the course of the last 12 months was greater than ever before. We also saw a shift in terms of how people were using our business. You know, we have obviously. A very broad retail network. But we have also a fantastic, you know, well growing digital business. That is now present more than 75 countries. And so we saw tremendous growth in our digital difference because people were looking very frequently for online ways of sending money to their loved ones and You can imagine that during the pandemic, um you know, in many of these other countries were going through a very difficult time, which would continue to do so. And the people who have the ability to send continue to send money and they used our business quite frequently. So No, we really saw a makeshift not only in our business, but also in the market overall, where digital parts of the market really took off during the course of last year. Raj. We still have persistent higher than we would like unemployment in the United States. How's that impacted your flows in your business? Yeah, way. We're very much a global business, Paul. You know we are presently 200 countries and territories around the world. The U. S is obviously very important Market for us. Yeah, we certainly saw. You know some impact from the unemployment. The pandemic is not behind this yet. We need to see how things play out. We are assuming that the second half of this year will be in a better position economically, not only in the U. S, but also globally. As the vaccines are more widely distributed. So we're hoping for a better second half economically, and I think that again, people who have had the ability to send money people who are Still employed and making money basically continue to use our business at a at a high rate, and we've also seen the amount of principle going through our business go up quite quite a bit. We grew a cross border principle by 12% last year. Where's the entire market was probably down a little bit. So, you know, I think we're still getting good traffic, and people still have a need to receive money. I'm a customer myself of our business and I've spent more money in the last 12 months and I have historically because my my relatives have a need to get that money. So Roger why the decision to increase the dividend? It's really a trip. We've had a track record over the last 14 years. We've increased the dividend by 13 of those 14 years. So we have a lot of confidence in the strength of our business. We know that regenerated A very strong large amount of cash flow. Last year we generated about $900 million in cash. Operating cash flow will have another good year this year, and we think it's really what our shareholders want. And so we've raised the dividend in 13 of the last 14 years, and this is just a continuation of that trend. And you know we're looking for good things. We have a good strategic agenda this year and Being a good healthy dividend is a key part of that for us Raj tucked us about the competitive landscape for Western Union. You guys obviously been in this business for a long, long time, have tremendous brand value. But there's a lot of technological competitors whether it's you know, the apse Venmo or something like that talked to us about the competitive landscape for Western Union. Sure, yeah, I mentioned before we have a very large and strong and fast growing digital business. Our digital business will be about a billion dollars inside this year in terms of revenue side. And we are very focused on the cross border Remittance market as you know, and there many acts like Kendall is much more of a domestically oriented chaotic here in the U. S. So ours is much more about Lending money all around the world, and that's really where our strength is. We have the ability to settle in 130 currencies. In a matter of minutes. We have the regulatory compliance capabilities that go with it. We serve a number of different kinds of partners. We have a white label offering that we've you know that we're partnering with banks and other fintech type players, so we can really be the back and provider to other companies. Even other digital players that may not have the reach that we do. Saudi telecoms is one example. That's been very successful for Saudi Arabia. We have another one in Russia with spare, which is a bank is one of the largest bank in Russia. And so we really have a number of different angles. We have a branded Western union calm offering and, you know, I use our services as well. And you can. You can initiate and completed transaction in the matter of 30 seconds and I can do it for the money. My loved one of in India, you know, matter of seconds very recent college if he's air quite high, considering some competitors don't charge really at all. Are you going to do anything about that? You know, our fees are very representative of the cost of doing business that we, You know, it's not simple. It's not free to really move money around the world. You know, to have regulatory compliance capabilities and to actually protect consumers in terms of when they spend their money. There's a cost of doing business, right 200 markets and that's really what we do, and we're in the business to make money and the other others who are not charging a few. It's not a sustainable business model for them, so that's really the way we look at it.
Group Nine's Geoff Schiller on his selling strategy
"And wanted to ask to obviously because as you mentioned twenty twenty was a a really wild year to be in your i kind of year since the acquisition in the merger and implementing some of these strategies around your sales I guess can you talk about how ad business was impacted at the same time. I know you guys have launched some pretty unique Sponsorship initiatives around some content packages in ip and things of that nature. But everyone was you know across the board impacted a certain degree when it comes to add Spending so i guess talk a little about like you know. Twenty twenty how that was for group nine. Yeah absolutely Certainly the pandemic threw a curveball. To all as you mentioned from our perspective corporately when we go to market we talk about how group nine has the most optimistic fast moving deeply connected brands that matter now and certainly you can say. Oh that's pithy and that you know that's corporate speak but it really played out in what was wildest of years in a lot of ways. The most tragic of years the convergence of social unrest civil unrest political unrest with the pandemic a once in a generation Experience in so. I think from that perspective. Everything that i mentioned in terms of what defines group nine On a molecular level across the company played in our favor we were able to move really quickly In terms of pivoting for example we launched within weeks following the pandemic. we launched as we've talked about before. Now this had a new franchise Launch call now in this together which was really about spotlighting heroes and And and the helpers in communities during the pandemic and and so that actually happened within two weeks of the pandemic and we have literally sold every episode of that Since july so i would say the thing that we shared in common with the industry was everybody took their licks in acute to that was certainly when on march thirteenth on lockdown. Everything sort of scrambled and the the the prime beneficiary in a negative way was was cute. Too but q. Three we were really able to pick up not just in this together. We launched new. Ip across a variety of brands. But i would say twenty. Twenty was unimaginable year But our brands really focused on finding new and innovative ways to connect with people and i would say adding to that at the same time. Not only was it about all the things that i mentioned but our audience growth was just tremendous until some of that is the acceleration of the shift from in office to at home the shift from digital from linear to digital. But it's also just by nature of who our brands are who they represented. We went from doing around five billion monthly views the beginning of the year to ending around seven billion We saw our tiktok. Audience grow significantly We have now Up to reach over twenty five million viewers across snapped as of q four and so we see tremendous audience growth throughout twenty twenty and the sort of code on that was from nancy sales perspective. Q four mark the strong secure four. We've ever had on record. So i guess like an do wanna ask a little bit more about q. Four as it is the strongest as you mentioned on record but also you know. You're you're for your ad business in particular Was that didn't end up being in revenue for you guys. Yeah so we had a pretty big hit in q two We saw incremental growth. So i kind of look at it as a first-half second-half second half was Was a much different picture. We finished second half up year-over-year We were still for the full year. Closer to flat Just based off of the hit we took in particular based off of our exposure in certain categories like travel through so dependent on travel in that went away and certainly retail. Took a big hit as well but The tale of two halves where q one was kind of like the integration settling and then q two was the double hit of co vid. It was vastly different second half with incremental growth in q three and then q four being the strongest. We've ever had for the company. I think it's also slightly common I've talked to a few publishers. Say that like q four ended up being a very strong. I'm quarter for them. Which is probably their saving grace and a lot of cases But i'm curious so you mentioned that you're doing this very like endemic focus on some of these brands and really wanted to be the authority in as you mentioned the dodo pet care Thrillers travel things of that nature I guess coming out of twenty twenty though. Do you think that that is something that could potentially be. I don't wanna say like mental. But it could to a degree Impact business again like travel ended up being You know put on ice for another year or so You thinking about these. Like endemic focuses While also making sure that your ad business is staying on a growth trajectory. The it's a great question. And i think the example i would give is the dodo Specifically because it's so endemic right. You can say list travel but trout. It's also experienced It's an experience brand food. Drink travel Whereas the more sort of apples to apples is the dodo is a modern family brand. That owns the the the pet space and so the way that we saw the need to find those travel dollars from somewhere else or the retailers for somewhere else came through our strategy of saying we already own endemic on the dodo for pets. How do we own the non endemic of modern family and so we were able to drive new relationships so i guess like a sort of a long winded answer of saying anytime. You're you're backed into a corner. You tend to if you have sort of like the fast twitch muscle fiber thinking. You're able to find new pathways really fast. Some organizations are able to do that others. Just sort of flail. I as i mentioned earlier we move fast ethos but also an operating guideline and so from our perspective with the dodo. We were able to then. Hey look the doda was truly on. Its way to being in the same category as disney neck. Modern family brand family save brand safe also safe on social which became an issue and so we were able to open the aperture of client partners on the dodo and get brands like craft. Get brands like close. Get target So our strategy is certainly to leverage the power of the portfolio. And if we if we were one brand we would definitely be stuck about. Because we're five. We have that power of the portfolio opportunity to then say. How do we have a relationship ear that can be leveraged over there. Or how do we open the aperture from one category to the next the the g growth on the dodo is definitely emblematic of that. So you mentioned retail and travel as being to those categories that Obviously were down but What were some of the ones that ended up being up this past year a former was up and this is more over the counter not not to direct to consumer specifically Cpg was way up Beauty was was slightly. Up tech was pretty significantly as telecom as well and then financial services. So i think really. We saw pretty significant growth across the board with the exception of retail The exception of travel and then I would say media and entertainment is kind of like a toss up because the the theatrical obviously went away broadcast was muted because of covid production delays and then the streaming wars. We benefited to some extent. But they didn't really heat up until the second half of the year so it wasn't like there was enough room in cute to again to kind of blunt the losses with with streaming but streaming has come on pretty strong in Q four now into q. One and i certainly expect it will be It'll be a growth category for us. This year
New report on Apple’s VR headset: 8K in each eye, potential $3,000 price tag
"Myanmar's new military government ordered that local telecoms temporarily blocked facebook owned services in the country from midnight on february third through february seventh claiming that the platform was contributing to instability the digital rights nonprofit access now estimates that there are twenty two million facebook users in the country. A new report by canada's privacy commission found clear view is facial recognition database to be illegal mass surveillance and said sent a letter of intention to the company telling it to cease sevices in the country and delete canadian faces. Clearview has not operated in canada since july due to the investigation and says it will allow canadians to opt out of the database. But we'll challenge the determination in court analyst. Ming she quos on a bit of a roll this week. The latest from quo is word of another lend supplier for the main next gen. Iphone perhaps called the iphone thirteen. That's expected next year and it's camera. Quo says that sunny optical successfully passed apple's approvals process for ipad lenses and are likely to be approved to make the main camera lens for the iphone. Thirteen lineup currently logon eugene. Guang and can cut. Sue supply lenses to lg innotech for incorporation into the camera module so sunny optical would be yet an additional supplier for that lends parlor co founder. John mattes announced. He's been fired. Ceo by the company's board In a statement. Matt said quote. I've met constant resistance to my product. Vision my strong belief in free speech and my view of how the parlor site should be managed. He supposedly proposed expanding automated. Content moderation on the platform as well as a full ban on accounts tied to designated domestic terror organizations the blockchain based service network or b. s. n. backed by the chinese government access an operating system for blockchain program development china's state information center and affiliate to china's top economic reform planner credit card processor union. Pay telecom trying to mobile and beijing based startup called red date. Or all involved in supporting both consortium and public blockchain's this week. Bsn announced it will roll a permission. Diversion of cosmos. Cosmo's that's a network comprised of many independent blockchain's and calls itself the internet of blockchain's so just you'd have no concerns and just jumping on an open block chain from from china winter no tom sawyer. Red flags there. I mean the state information center is part of the deal. I don't know what you'd be worried now all right. Let's talk a little more about that. A little more about the information given some some details on apple's alleged upcoming mixed reality headset sources have more details including a rendering this time of what they say is apple's vr headset. A lot of the details are similar to what we heard from mark gurman of bloomberg earlier last month It's expected to use fabric. Mesh run on an apple design chip cost a lot. Although we've got a number as much as three thousand dollars the headset may have more than a dozen cameras for hand. Tracking lied are sensors for room. Mapping and a are affects dual eight k displays and i tracking to save battery life. The information sources says apple would use aided rendering. that's when you only render in full resolution. What your eyes are looking at everything. In the periphery can be a little lower sources. Say apple has not finalized input control but the options. They're considering are a combination of hand tracking i tracking a dial on the headset or something. They call a thimble like accessory. Oh boy well the thing that jumped out to me. I because we have talked about this before. This rumor has been swirling. I mean really for years but it seems to be more of a reality than ever. Is that three thousand dollar price points now again. It's a rumor and yes. Apple tends to make things that are similar to other products that are more expensive and then says but it's apple so you know we can do that sort of thing. Three thousand dollars. Oh my goodness Compare that to oculus to for three hundred dollars. That's a crazy price point. I don't know how the company could get away with such a thing.
Airo.Life Founder Doug Mochrie
"Tell me a little bit about what is life. so basically. We're about empowering people and that's with free access of information with means segregation. And how do we do that. The fastest way possible. Well it's It's around helping people by providing them with a device and telecom lamb in. What's the amazing thing that happens when we do that. Well you'll have eight people prosperity but we also have to be mindful of won't be do elevate people's prosperity. They consume more so as a new organization. We have to have a strong ethos towards people and planet with their initiatives aside from our company inner products and services but also were our our profitability. Ghosn so one is towards shareholder return. But you have to have a hard line for helping implement money to use in the community retread or the environment so you say that Which is all good Let's talk about your business a little bit and then we can go back to how you're doing those things sure so You know is era life mobile company. Are you an ad company. Are you telecom company. What is now a telecom company most nations throughout the world and you already have telecom and thousand structure. I mean there is a few people upsetting that game Depending on the nation that we go into we want a partner and align ourselves with the right telecom that sees the opportunity depending on the nation. So we're actually an happen. Embedded app. that's non removable. Were a content delivery platform. And that's mainly what we are. We are a tech company and there is data play here. Your data is of value but depending on the market a person a lot of people think that our data is valuable. It's really not depending on the individual can be a lot So it's a content. Play it but we mainly are a platform curated content so the content makers that already exist and that apps for base where platform to showcase is
Who's Adopting AI for Chat and Customer Support? - with Abinash Tripathy of Helpshift
"So nash. I want to catch up with you here on the topic of who is adopting when it comes to artificial intelligence for chat. That's your world. It's wild you've been in there for what nine years now. Two thousand eleven or something like that. So you've seen a lot evolve you know when you think about who is really picking up on this who's starting to layer on top of their their serve chat conversations in a fruitful way. Who who do you see those early adopters or anything. They have in common with her industry size. Whatever a very good question. So i if you think about automation the effort in trying to get automation going in an enterprise. The biggest auto identity comes from people that are having high volumes of interactions. So you say when you find that as high volume deductions that are specific. Industries were customer service has very high volume of interactions and it's difficult visible in two ways. One is just they just have high volume second. Is the number of agency employees in contact center right. So if you think of industries that basically have the highest number of agence dealing with customer service. Those happen to be beat. Ac- industries anything that has to do with you know retail banking utilities telecom gaming which is where we got our start right because think about gaming for the second we gotta start in gaming because they are like any of the largest social media networks in the world they have hundreds of millions of people blaming online every month right so the monthly active users in gaming environment is massive. It's as biggest telecom and the volume is proportional to play the game. But i really think about the game. People wonder why gaming such big customer service. 'cause great games are just like casinos or retail outlets people play a game but to the game is a store and the store is usually selling stuff right that people buy an anytime people buy stuff that are all kinds of issues that can happen. The game itself may have issues. That are game blaze. She was that a fraud issues. This bullying issues all kinds of seeing the gaming world so we are starting gaming simply because gaming is a very digitally focused digital first world for them. The phone is a foreign concept. They don't want to have a phone based on people calling them on. The phones added costs so much money to serve a phone call so they want everything to be digital first until we dominate the gaming industry. Whether it is the largest games in the world that i can rattle off my mouth all of them of our help shifts right so that's where we got her start and now what we're seeing is. Lauded the bbc industries like to be dealt hospitality travel telecom deck banking at all. You know they have the dynamics but some of don those tend to be very traditional banking and banking does not have a digital first approach. Though i would argue both covid. Everybody's evaluating take time. What what their strategy is. Because you know if you noticed in observed when kobe what really happened. I wanted to lead this to you. Dan is that most of these. Contact centers. Operate with agents in manila manila down. And these workers that work in contact centers don't have internet cut home. Didn't even have computers. They had to come through physical facilities in manila Phone calls they couldn't even be online right so phone. Contact centers were shown hard immediately following all the lockdowns around the world. Right so my bank. For example chase dick would be when there was no way they could serve any of my phone calls right Goes if you had to do banking good luck that idea to wait for many days. Get through the phone contacts so everybody. Every large to a vertical is starting to think about how do better leverage digital and specifically in digital self service capabilities and so if you now that down subsurface capabilities broken up in gulick automation technology in lots or informational self service. So that's what i think. It's what we're doing is so interesting. Got it so just to touch on where you started. This kind of explanation was that you began in gaming because it's so digitally native and it's so averse to the phone right if you're a seventeen year old or a twenty seven year old in you're in the middle of a game. Yeah you're you're not gonna call a company you know that's something your mom would do. You're just going to chat or you're gonna put in an email ticket or whatever the case be so. That's a digitally native space. You mentioned retail. Do you see sort of basically for for retailers in terms of adopting a and chat from your perception looking out of the market whereas their trash and where whereas they're real buyers for this stuff is just a function of how big the retailer is or is it a function of both how big they are and their relative amount of revenue from e commerce. Because i would imagine that that would be indicative of their digital savvy on some level what are the factors that make a retailer more hot to trot more likely to actually be doing the kind of work that you guys do with other vendors or whatever i think do dynamics blame the bill segment. One is look at the gross margins of redel even e commerce businesses like amazon right. The gross margins are single digit vegetables single digit percent. Maybe even one percent right and with those kinds of gross margins yearly want the most effective customer service model right not that you want the cheapest most effective customer service model. And so it's it's there's a lotta margin pressure in the retail business. That's driving the shift digital but more importantly post covid. What has happened is if you look at the large format retailers like walmart for example for the first time what they've seen are completely changed sort of forced behavioral change in in the shopping process. Right so walmart now if you look at what's going on it's all like curbside delivery and cook's at pickup right so you can you can order ahead to a digital service like apple. A website like walmart dot com or target dot com and you can then scheduled to go pick up the products in the store during the walk into the store and walking the aisles. Thanks to the holiday shopping models changed. I would say that whole delivery. Big up curbside pickup. Even the food industry were observing this right. So all the restaurants like whether it's mcdonald's or at all like doubling down on the on the apps for ordering because it's all about pickup and got means you have to be able to order you don't want people calling the call center order. You would rather have a digital app where they can do that and so a lot of things can go wrong in that you know that whole process you order your orders delay and you need to talk to somebody deal time. messaging Becomes the perfect way to solve that and having people call a call center. Wait on the phone for twenty minutes back agent to those. The dynamics are mostly margin pressure and this changed sort of behavior of you know orbiting big our pickups or
NYSE Says Again It Will Delist Three Chinese Telecom Stocks
"The trump administration is in its final days. But that doesn't mean that they're not still pressing ahead with their aggressive china policy when it comes to tech president trump has signed an executive order banning transactions with aunt groups ali pay tencent's wechat pay and q. Q. as well as five other chinese payment apps quoting reuters lee order argues that the united states must take aggressive action against developers of china software applications to protect national security it tasks the commerce department with defining which transactions will be banned under the directive within forty five days and targets tencent holdings q. q. And we chat pay as well quote by accessing personal electronic devices such smartphones tablets and computers chinese connected software applications can access and capture vast swaths of information from users including sensitive personally identifiable information and private information. The executive order states such data collection quote would permit china to track the locations of federal employees and contractors and build dossiers of personal information the document ads and quote so as i've said several times when it relates to the subject i still haven't developed a definitive opinion about this whole tech cold war with china. Smart people. I know really do believe that. China's tech ambitions are set to the us's dominance in various ways and so must be meaningfully countered the problem. I'm having though is at least these last few years. The trump administration in my opinion hasn't put together a coherent argument about what they're doing. Or why so. It's hard for me to even form an opinion. That's not me being political. That's just me being someone in the tech industry that feels this whole posture. Vis-a-vis china by the government has been maddeningly inconsistent. So far case in point after pressure from the us government. The new york stock exchange said it would delist the stocks of three chinese companies china mobile china telecom and china unicom in order to satisfy an executive order imposing restrictions to prevent american companies and individuals from investing in companies identified as being affiliated with the chinese military. Now that was always the plan they were going to list these three companies and then two days ago the nyse reverse course and said it would no longer dealers those companies now today. they're reversing the reverse quoting cnbc. The exchange reversed that decision on monday causing much confusion treasury secretary mnuchin told the exchange that he disagreed with the original reversal. A senior administration official told. Cnbc's eamon jabar's the mis's said the latest reversal was due to new guidance. From treasury's office of foreign assets control that said people in the us could not engage in certain transactions with the three companies as of next monday trading of the three securities will be suspended at four pm eastern time on monday the exchange said and quote. See what. I mean confusing as all get out isn't it. China mobile is a one hundred billion dollar company. I believe they've been listed on the nyse for more than a decade. As i said before around these issues capitalism requires a clear set of rules that everyone involved in the great game of capitalism can understand if you don't know what the parameters of engaging and capitalism are then that's not capitalism so i guess one of the bigger questions going into the new year does president biden have as big an ax to grind with china tech as president trump. Did and will we get a more coherent position. Vis-a-vis chinese tech
NYSE does a U-turn on Chinese telecoms delistings
"New york stock exchange announced. It will no longer delist china. Telecom china mobile and china unicom last week. The exchange trading stocks would be suspended on january seventh ahead of a full delisting to be in compliance with an executive order that forbid trading of shares in companies tied to the chinese military. The exchange did not say what changed in terms of compliance to that executive order other than to say it will continue to evaluate the applicability of the order to those companies
NYSE says it will no longer delist three Chinese telecom giants
"Pressure on China. However, the New York Stock Exchange says eat no longer plans to deal is three Chinese telecommunications giants after consulting with the Office of Foreign Assets Control. The index said it had originally planned to drop the Chinese telecom listings in order to comply with President Trump's November executive order, which bars American Companies from investing in firms he claims, eh. The Chinese military Chinese Security Regulatory Commission on Monday said the order was based quote on political purposes. Other major indices including the S and P and Dow Jones have taken steps to comply with the order, which will go into effect next Monday. Showman. JAL fucked me
Virgin Media broadband price rises of up to £54 in 2021
"Media those in the uk your broadband prices are going up to fit before pounds and twenty twenty one the average rise before percents that is thirteen times higher than the current consumer price inflation rate it plans to invest one billion pounds and then in its network this year virgin did not raise. Prices is normal. Twenty twenty other internet providers are provide expect to announce similar or larger inflation beating increases soon for example british telecom changes terms and conditions. Last year to say it would increase broadband. Prices may three point nine percent above the cpi rate which is for this year is doing sixteen days
China warns of retaliation for NYSE's delisting of companies
"Threatens to take unnecessary measures in response to New York Stock Exchange delisting. Of three companies. China bound on Saturday to respond to the delisting of three telecom companies.
China says it will respond to delisting of telecom giants
"Vowing to respond after the New York Stock Exchange said it will delist three Chinese companies following an executive order from President Trump. Will bar Americans from vesting in firms believed to be linked to China's military, NPR's John wrote reports. The investment band takes effect on January 11th. The New York Stock Exchange said on Thursday it would complete the delistings by then. Companies are China Telecom, China Mobile and China Unicom, Hong Kong all our major state owned telecommunications firms. China's Commerce Ministry says the U. S move hurts the interests not only of the Chinese firms but also investors outside China. Including in the United States. It says it will also damage confidence in US capital markets. In response, China will take necessary measures to quote resolutely safeguard the legitimate rights and interests of Chinese enterprises. It did not give details of what that would entail.
NYSE to Delist China's Major Telecom Operators
"China says it will take necessary countermeasures in response to the New York Stock Exchange announcement that it will delist three major Chinese telecoms. It's the latest flare up of tensions between Beijing and Washington. China did not offer details on what the measures might be. The move stems from an executive order President Trump issued barring investment and publicly traded companies that the U. S government says are owned or controlled by the Chinese military. Stock exchange said Thursday it would delis China Telecom, China Mobile and China Unicom Hong Kong with trading of the company's suspended in early
New York Stock Exchange to delist 3 biggest Chinese telecoms to comply with Trump executive order
"China warning of retaliation after the New York Stock Exchange delisted three major telecoms China Telecom China Mobile and China UNICOM President Trump issuing an executive order to ban publicly traded companies owned or controlled by the Chinese military. China's calling the move and abuse of national security. Trading will be suspended the second week in
NYSE to delist 3 biggest Chinese telecoms to comply with Trump executive order
"China says it will take necessary countermeasures in response to the New York Stock Exchange is announcement that it would d list three major Chinese telecoms AP Correspondent Julie Walker reports. It's the latest flare up of tensions between Beijing and Washington. China did not offer details on what the measures might be. The move stems from an executive order President Trump issued barring investment and publicly traded companies. That the U. S government says are owned or controlled by the Chinese military. The stock exchange said Thursday it would delis China Telecom, China Mobile and China Unicom, Hong Kong with trading of the company's suspended in early January. I'm Julie Walker,
China warns of retaliation for NYSE's delisting of companies
"China says it will take necessary countermeasures in response to the New York stock exchange's announcement that it would delist three major Chinese telecoms it's the latest flare up of tensions between Beijing and Washington China did not offer details on what the measures might be the move stems from an executive order president trump issued barring investment in publicly traded companies that the U. S. government says are owned or controlled by the Chinese military the stock exchange said Thursday it would delist China telecom China mobile and China unicom Hong Kong with trading of the company's suspended in early January I'm Julie Walker
"telecom" Discussed on Telecom Reseller
"Are customers for the agents who turn over at rates, almost as high as fast food for managers who are in customer service who just struggled to make their goals on a consistent basis that can't move the metrics that can't sustain improvements they make. Our goal is to improve customer service for everyone. So for that from that I use case you were telling us about which is customers attracted. we started we wanted to prove this at the very top of the market. So we wanted to prove that we could do this because it's you know the data problem at the end of the day, you have to process massive amounts of data. And then act in real time. So doing those two things simultaneously is tough architecturally from a product standpoint. So we wanted to prove we could do it at massive scale. So we started at the very top of the market. And we have customers with twenty, thirty, forty, thousand. People on our system. At any given point in time, we have a total of about two, hundred, fifty thousand. Users today they're historically banks Telecom companies. cable satellite companies utilities retailers. Property Casualty Insurance Healthcare. They've tended to be people that were very, very large with very large contact center and back office workforce's And that was the beginning. Now we've we've been able to migrate the technology to people with smaller center and customer service workforce's as well. No has the product changed I mean I mentioned that I. It was software came ass company. That's exactly right. We shifted from being a software company to being a SAS company and the platform. That can handle the high volume of data, an act and make adjustments in our customers, Workforce's and sort of act on those inefficiencies at spots in real time that is sort of the platform, and what as a company we do is always adding new use cases to the platform. So we add about a use case of quarter. into the platform problems that our customers identified for us to solve or or a lot of times. Our customers will invent uses on the platform and then we'll you know help them. You know perfect those and we'll commercialize those to the rest of our customers..
"telecom" Discussed on Telecom Reseller
"This is the green and the publisher of Telecom. reseller. I WANNA welcome everybody back. To the cloud solutions podcast series on telecom reseller here publications Cloud Communications Alliance today with Bob Norberg. The CMO of cloudy solutions but thank you for joining me today. Hi thanks. Doug Great. Thanks for having me I. Guess. So by why don't you tell us a little bit about the backer uncrowded solutions and then we'll begin our topic today, which is sports is back in businesses to. Sure Thanks. Thanks for having me today cloud solutions is a saas platform We've been around for about fifteen years. And really what our goal is to help, unravel the chaos of telecom invoices and expense tracking you know and we do that through our SAS platform GP. Cloud really focused on automating a lot of things that just take a lot of a lot of time. I've had a background in a lot of different industries have been a product guide to marketing guy for most of my career largely small businesses, and so I think one of the things I do Kinda take kids from each of my stops and what we're trying to do is to kind of take that with cloud h pollution and try and find a really good offering health people kinda you know manny think aaagh telecom invoices which are notoriously difficult to a read, but also manage and track just kind of make sure you get take care of. The Bob It seems like sports are back, which is a big relief to everybody I completely or in the same form, but it's back. and. It's kind of Nice to see just a little bit of normalisation coming back to us. Yeah Yeah. It is. It is. It's funny. It's like a lot of those a lot of simple things that we used to take for granted. is back. I know like the NFL is back and I think it's about six weeks now I'm a hockey guy. So I you know Nhl just awarded the Stanley Cup to the Tampa Bay.
"telecom" Discussed on Telecom Reseller
"But maybe you can help me understand that a little bit better house got all connected. So Telecom if he is give the APP developer, the ability to automate any of a variety of tasks API's can really be leveraged in a variety of different contexts. So that. Kinda draw connection between these two. API's are right there at the edge hosted in these edge servers that are close to the end user and information can be aggregated and dispersed in a manner that is extremely efficient in manages throughput very well. So let's take the example of a food delivery service that needs to notify customer that lives in a secure building that their food is arrived. He's as it's pretty normal to get a phone call to say your delivery driver is five minutes away Done using our API's and that can be done in an automated manner with an automated call. And then after the food has been delivered in a secure contactless way. They can also send the receipt and automate the sending of that receipt. So that that doesn't need to be managed and you know paper these days is the virus transmission vector as well as a limited natural resource. So. Why would you? Why would you create a paper receipt when? You can just spend all of that in an automated manner. If you're a software developed where you can build something that automates that call you're not and the sending, and all the delivery person really has to do is confirm that the food has been delivered keep their distance and software is managed the rest of the. Variables. Out of the equation entirely. and. You said you. You wouldn't want to generate these days. Something people really don't want. Your just sounds like this is really about engaging customers where they are. Exactly. That's exactly right. So how did Telecom API facilitate contact with customer experiences? It sounds like that's an example. that. That's exactly right If the it's an opportunity for businesses to cut out the. More. Contacts Heavy interactions and simplify a lot of what would ordinarily be manual processes make them automatic and make it so that you don't have to have this. You know back and forth between the end user and the the application or the delivery person or you know in the in the case of healthcare, you don't have to have a have A. Waiting Room anymore because you can send a text message to your patients out in their cars that it's safe for them to come in for their covert nineteen.
"telecom" Discussed on Telecom Reseller
"This is the green and I'm the publisher of Telecom Reseller, and this is a special podcast for tier publications and the cloud communications lets. The Damn. With Allen Percy who is the chief marketing officer for Telco Bridges Allen Thank you for joining me today. I'll. Thanks for having me again. So Allen is not only the chief marketing officer, for Telco Bridges, which is a huge responsibility, but he's also a long-term blogger here telecom reseller. Free a frequent flyer on our pages and a very familiar face to I think of our readers especially when we used to do conferences and we could see each other in person. So we started doing it this way today. So thank you for joining me today. Glad to be here and yes, we'll. We'll keep all the virtual and online content going fast and hard as we can. until I we we finally can get together and it'll be a a nice opportunity to meet face to face. So you know, one of the interesting stories about Telco bridges is the ongoing success. Of Your cloud based SBC's So, minister by saying you know for folks who don't know much about Telco bridges. WHAT IS TELCO BRIDGES? Sure well tell the which is is a manufacturer of telecommunications equipment and software the or primary products are media gateways signaling gateway session border controller software. And other edge elements that help make all that come to fruition A lot of those pieces are designed to provide connectivity between the service provider network and other service providers, and or to enterprises of the companies faced in just outside Montreal out forty some odd employees. And his been around since two thousand and two. So long standing participant in the telecommunications migration from the legacy tedium world to the IP world. So you're SORTA dive into this topic you know. Things are changing very quickly. we have the digital transformation of work, the digital transformation of recreation of these consumer, and now the residents and so on. All the impact of the pandemic one thing that seems to be a constant is. The. Continued importance and relevancy of the SBC. In this case of course, the Telco bridges cloud-based SBC. Why does SPCA so important? Right. Well, you know one of the interesting things about the the next generation he based communications world it's based on protocols predominantly based on session initiation protocol or step. And one of the idiosyncrasies about set is there in many different flavors of it. The specification when is written was very flexible and one of the positive parts of the flexibility is people are able to do some creative things with. The downside with that flexibility was the creativity to create incompatibilities between. Different systems and many service providers and the earliest days wanted to.
"telecom" Discussed on Telecom Reseller
"Open itself up to being willing to kind of put together. Platforms really help this rather just doing things manually. And the important is you can do it without adding bodies And so. They can improve. Cash flow because they have self coming in, they have new revenues coming in and they'll sticker relationships So in the temps, you know the the telecom expense space. You know there are platforms that are now available that can have really kind of addressed. This right telecom expense has been around for a while but what it does is It automates the invoice collection. It automates translating that data into a standard format right? It reconciles it to your inventory automatically so that you know that you're paying for what you get. you know it has a bi platform to allow you to get basic reports and do analysis on it and it allows you to grow forward. So if you take all that, you know kind of blocking and tackling and automated better, put it into a tool. You now have people chasing down less things and trying to do it manually and you're you're using tools as they're designed to do, and that ultimately is going to be better better for Your Business and so I think. You know just the fast pace in general. I. Think has opened up a lot of companies is to. You know rather just kind of brute forcing it. They go. You know it's it's not as intimidating to kind of put some of these things together, and there are a lot of vendors out there that are. Addressing that market because they know those needs are out there. So problem with this include your company in this picture. How is cloudy working to address this? How are you helping? Sure I said earlier you know we're we've been in the the expense management space for for a long time and you know the last two years we developed a SAS cloud native. Sas. Platform called GPS cloud to really address this issue. and you know we we have several constituents in mind you know we talked to auditors and consultants who want to use this as a platform for their services. we also target. the channel for people who want to potentially offer that visit telecom expense visibility to their customers and we talk it service providers who are buying and selling circuits. They all have this need to manage their telecom expenses and analyze the data and manage the data. and. So we've developed it. Really with three different things and it's not you know sounds very mom and apple pie but but it's you know there's ability it's easy to use an automated right so we're we're trying to take a lot of. The hard manual things and automate them as best we can becomes easy to use, and ultimately you get visibility really.
"telecom" Discussed on Telecom Reseller
"This is the green on the publisher telecom reseller and I'd like to welcome everybody the telecom restored podcast series with cloud each solutions. Today I'm with Bob Norberg the CMO of cloudy solutions. Thank you for joining me today. Thank you appreciate you having me on your podcast today. Well, this has been an interesting series learning a lot and today's topic. Is GonNa be three ways to use automation to grow your telecom audit and consulting business. I think this is gonNA. Be of great interest to a lot of our readers but i. what is the Saudis Solutions? Sure cottage solutions really targets expense management specifically in the telecom and kind of more broadly tech base and what we do we help. enterprises served and channel partners really get a hold of their expenses and manage it better and so you know the telecom expense base is kind of crazy space in the sense that the bills are really hard to explain. there's a lot of legacy issues in the way to build or done. and so We basically provide fast platform which helps all those constituents, kind of drive that better and really have cost and one of the things that we're going to talk about today is Kinda specifically. health consultants, auditors, and even channel partners. You know how they can monetize different aspects of this. You tell me a little bit about your journey into clouding solutions. You're sure I've been a a product guy almost all my career and I've I've really worked at a lot of small companies I found that through my career that's been my ditch. And you know. So I've got a lot of unique experience where I've worked in a lot of different verticals of work than software companies. I've worked in hardware companies SAS in content. And I've also worked in a lot of different kind of disciplines you know I've I've been in. A product guys product management and Product Marketing, but I've also been. A run development and it organizations partnerships, and so I've got a pretty broad perspective on a lot of different areas and I think You know I've always enjoyed the small companies because I think you get your hands involved in a lot more things and it kind of broad your perspective perspective is that's one of the reasons why like you're microbe always really enjoyed being part of a smaller company? I think it's really helped me kind of get those different perspectives and add value kind of where.
"telecom" Discussed on Podcasts – Telecom Reseller
"This is the green on the publisher Telecom Reseller, and I'd like to welcome everybody the telecom restored podcast series with cloud each solutions. Today I'm with Bob Norberg the CMO of cloudy solutions. Thank you for joining me today. Thank. You appreciate you having me on your podcast today. Well, this has been an interesting series learning a lot and today's topic. Is GonNa be three ways to use automation to grow your telecom audit and consulting business I. Think this is GonNa be of great interest to a lot of our readers but i. what is the Saudis Solutions? Sure cottage solutions really targets expense management specifically in the telecom and kind of more broadly tech base and what we do we help. enterprises served and channel partners really get a hold of their expenses and manage it better and so you know the telecom expense base is kind of crazy space in the sense that the bills are really hard to explain. there's a lot of legacy issues in the way the bills are done. and so We basically provide fast platform which helps all those constituents, kind of drive that better and really have cost, and one of the things that we're going to talk about today is Kinda specifically. health consultants, auditors, and even channel partners. You know how they can monetize different aspects of this. You tell me a little bit about your journey into clouding solutions. You're sure So I've been a a product guy, almost all my career and I've I've really worked at a lot of small companies. I found that through my career that's been my ditch. And you know so I've got a lot of unique experience where I've worked in a lot of different verticals of work than software companies I've worked in hardware companies SAS in content. And I've also worked in a lot of different kind of disciplines. You know I've I've been in. A product guys product management and Product Marketing, but I've also been. A run development and it organizations partnerships, and so I've got a pretty broad perspective on a lot of different areas and I think You know I've always enjoyed the small companies because I think you get your hands involved in a lot more things and it kind of broad your perspective perspective is that's one of the reasons why like you're microbe always really enjoyed being part of a smaller company? I think it's really helped me kind of get those different perspectives and add value kind of where.
"telecom" Discussed on Telecom Reseller
"This is the green and I'm the publisher of Telecom reseller. And today I'm with Anthony. Is the CEO Prompt Waste, Anthony Thank you for joining me today my pleasure. WELL WE'RE GONNA be talking on this podcast today about something. We often don't get a chance to, and that is a really interesting opportunity for the channel to sell music on hold really necessary thing. Perhaps now, more than ever especially as the contact center emerges as maybe the main point of contact customers have with many commercial operations of the first density of what is properties well from a company that specializes in providing audio for telephone system. It's always intrigued me that when telephone systems are sold by telecoms resellers into into that that customers. Only still ways they don't provide the professional recordings all the music on hold to turn those telephone systems from standard to stand out, and so what prompted the company that gives telecomms resellers the to to to make that transition and to provide great audio so that telephone systems sound great. So this is something new I think that really what caught our attention and what? If you will prompted this Tomcat podcast was. I think we often think of music on hold in sort of to sort of generalizations that you know. First of all, it's kind of boring and not that good, and secondly it's not not really a big deal for the channel and I think your message messages that that can be different. Yasser. We've been in in the music on business ninety four but also four years we have completely re-engineered the whole market and just thought in the new. What's this going to look like and we've come up with a new proposition which we call hosted on hold which Just revolutionizes everything. It's different technically in the fifties a streaming service, it's different commercially in. Instead of end customers paying X. pounds per recording, they actually pay an ongoing revenue stream to have as many recordings as they want, and it's different in terms of the way it is so because it has been designed from the ground up to be sold through the telecoms channel. and there's somebody really ready completely different, which is very exciting. Let's take these are differences one by one, and maybe start with the product because it sounds like. different way of delivering. But let's start there. Why is delivering it by streaming such a big deal. Okay so.
"telecom" Discussed on Telecom Reseller
"So we're GONNA be talking about some interesting things especially. Sort of veering into looking into the world of post cloud migration what that looks like especially based on tools for future growth. So. Before we start Evan, could you tell me a little bit about? Flora. Sure. floor out is a one hundred percent cloud based software first telephony carrier. we provide hyper redundant PSTN connectivity we enable phone numbers both local and toll free for Mesfin Ms Messaging, and we have a very robust set of API's for a variety of different telephony enabled software development use cases. Now, how do cloud based communications tools, how businesses maintain operations during? Say unforeseen disruptions. Well. There's a number of different. Ways that businesses can address those kinds of challenges. And at the end of the Bait, the name of the game is flexibility. the ability to provision resources on the fly flexibility to manage different customers flexibility to scale and be provisional fly as well as. Flexibility in terms of how they manage paying for all of this by tools, really remove an enormous amount of the complexity and the really the time think that can be involved in in managing your organization or your clients, telecoms infrastructure and being in a cloud based environment. Not just gives you more flexibility and gives you a wider swath of options it also. Gives the ability to.
"telecom" Discussed on Telecom Reseller
"You're not only say prime, but you get better quality. And, so that's kind of where you know so I 'cause I think of the enterprises I think you're able to focus people better serving business by getting rid of manual tasks. I think that same thing is true. You know if you're a consultant or if you're a channel partner. Right you can automate a lot of these things so that you're not spending time watching extratime. Questions Right. You have the date at your fingertips. You can solve those problems quicker, and you're able to service your customers quicker the rather than solving billing problems and all those other things. You're being more proactive. Your being a consultant to them, saying Hey I think you can do things better, you know, and so I think they serve their customers general everybody serves their customers better and more creatively if they can get rid of some of this taxing overhead work. So what's your approach on? What does crowd age? Age View on this. And how are you tackling this? So yeah, so. Know Cloud ages been doing this for fifteen plus years in some form or another specifically the telecom invoice base. You. Know and you really. Our business is unraveling the chaos of telecom bills through automation right? We've been building automation you a Lotta this over loud these hurdles for many years. And the first step and I of mentioned it. The previous question is. The first thing we did was we all made many of the tasks. In terms of receiving invoices and translating invoices right, so the key is you want to get good data right, and so we have an engine that essentially goes out and and collects free for our customers. The telecom invoices in all kinds of formats whether it's an. Eight eleven format or PDF format or even paper we take care of all that collection, and then we run it through our engine, which essentially standardizes that into a single format, so we take all those discrepancies between the bills and the way the providers do it across providers by naming and all that other stuff, and we make it one set of data, and it's called our union bill forbath, so you know so that first step. That's a big step you know, so. You got good data, so check Craig. We can move on to the next step. Then, we have tools built that kind of automate checking this data. Right, and today we automate running it through a variety of basic checks and I mentioned earlier. You know making sure the. Face pages show up. You know as as some as the same as all the details. is it. Is it any more or less than what it was the previous month and you can program.
"telecom" Discussed on Telecom Reseller
"There's you know there's many of because of all the different billing systems that they have I think the other thing that you see. Is that the data on the invoices? Is. It can be used for analysis, but it wasn't designed for analysis, and so what you may find is that there's unclear data or missing data you know. The billing system was designed to kind of list. The items out and say here's what you pay. But it may not be put in such a way that you could analyze it later. Because a lot of those buildings systems were designed when people were probably analyzing it not as often so you know I. It's funny, because like at the end of the day you just WanNa look at your bill. Verify that it's what's on. It is what you've actually ordered. And then you want to pay for it right and you've got all the data right? How hard can it be but as it turns out in Telecom? Space. It is. It's hard. You know and I think we're. You know we're getting better at it. That's really interesting, because it seems like there's a gap between. What you're describing into the data that's available and there's a lot of data and you know in these bills. They sure don't hold back. There seems to be almost more data than you need. But that's the problem right? What is the data that I need so? Is there any movement to close? This gap. That I think we can see. Yeah there there definitely is a gap and I think because. People are spending more on telecom you know over the last x number of years, and and it's only increasing with covid nineteen, and you know people working from home, and there's lots of additional services almost a bigger. Focus on understanding all that data. Because, you know so I think. Would it be great like you know if you're working today and you're into building department. You're in finance. It'd be awesome if you just got your telecom bill. And it came in, and it just had a big checkmark that said it was good, or there was a big x mark that was poor. You know I think the analogy I always I always find this an interesting analogy. Is that in the movie gladiator? When Cova you know he's out in the ring and he has his thumb. You know the thumb up or thumbs down, like I, kind of picture you know, the bill comes into the. You know the bill, or is it a bad bill? But that's you know it'd be better to like not just if it was good bad bill, but you. You had a roadmap as to. Why like if flag things that? I think are not there. It's like you don't have to do research right? 'cause like at some level like. You almost have to really understand a lot more about the telecom space to pay the bill then like just even your local cable bill right So you don't WanNa have to think about it and spent all this extra time and I think there are a lot of times enterprises. Feel like they're playing. Where's Waldo when they're trying to audit their invoices right? They're looking through pages trying to find things you're trying to sink things up. You know within one place on one build versus and other. And I think we're we're starting to see the movement is in. You know a lot of evolving on technology whether it's machine learning like M., l., or artificial intelligence, a I I think are now starting to evolve to the point where that could be used automate a lot of the data. That's there and I..
"telecom" Discussed on Telecom Reseller
"This is green and on the publisher. Telecom reseller and thank you for joining us on the continuing telecom. Reseller podcast series with cloud age solutions today I'm with God Norberg Cmo out cloud age solutions. Thanks for joining me today. Thanks luck. Doug I appreciate you having me on your podcast. So for those who haven't heard about cloudy twitter's clinic solutions. Your cloud solutions is a SAS platform provider that basically he's focuses on kind of automating and taking the chaos Outta. Telecom expenses We helped manage those cloudy eight obsessed platform. I've run marketing cloud solutions. I've got a broad background in the telecom space, and a bunch of other verticals largely, it's small companies, and so you know I've been I've been a product guy, most of my career and so I've always found like one of the benefits of working mostly small and Kinda. Growing companies is that you get to learn a lot about a lot of different industries and a lot of different roles. I think it's really helped. grow my career and also companies I've been at you. Know 'cause. I bring different perspectives So, there's always something a little bit different. I I I've over my career. It's actually been. I've enjoyed being different markets so that you kind of learn something different it helps you grow and I think you do pay things from those markets out, and it's helped me. Develop! So did they? Is is very accessible and fairly easy to provide on a wide scale. Well, having data's good, it seems like it is easy to become overwhelmed. It can become overwhelming. Yeah that's and it's it's funny. It's you know I. Think over the course of my career. You know a lot of times. It was really hard to get data. Now it's so easy to get data. Would, argue that like having no data's that having data. But I think the reality of it is that we get so much data. We forget what we're really looking for is information. and. I think about things today. You know if I kind of tie it back to bills, right You know you look at something like your health insurance e be. You know how crazy hard it is to figure out like if you're paying the right amount, I I recently had a quick trip to the emergency room. And you know I had like three different bills for something seemingly minor. You know and I couldn't remember like. Why was getting bill? What the charges were! The charges really describe what was going on. And so like you know you think about that, you go. Yes, I had locked of data right? I had three different filled at different lineup numbers..
"telecom" Discussed on Telecom Reseller
"This is green and the publisher of Telecom Reseller, and this is a special podcast for the ASC D.. I N. here. Publications and I have with me on workers. Of! Green Tech Solutions Aren't where thank you for joining me today. Thank you for reminding me. So and where I wanNA normally with an introductory podcasts to the AFC D I normally am congratulating, the new company on becoming a number, but actually sounds like your company became a member a little over a year ago. and We're now getting to our PODCASTS. I'm very excited. Raval to now bring to membership and also sit to the wider world has some information and news that green tax so welcome? Thank you so much. So I. Don't know first of all. What is Green Tech Solutions? Like solutions is a it disposition company I can say certify disposition company that specialize in looking for companies that are either going out of business, relocating or upgrading their IT infrastructure When we find one of those scenarios we provide all of us. All of the I gather disposition services like. Proper electric recycling obsolete equipment, remarketing the equipment that's still has a resale value or or demand in the secondary market. And as well as data destruction for all of the data containing in that equipment that we're picking up from from our clients. So let's start defining terms because you know lot of people. That are listening especially. Maybe end users you know. They've been confronted for many years with ads or news or things that they've heard about some company and they say Oh, you know we by equipment. That's going out of service. I talked to us. What's certified I tat? And why is that important? The there's. Two major certifications in IT industry. One of them is the are to certification and the other one is Easter certification We actually Green Tech solutions are two certified There is companies that will have both of the certifications. Most of the time company will decide from one to another Both of them are great certifications and the goal. Them is to make sure equipment doesn't end up in the landfill. an equipment is being properly recycled. When when you're dealing with electronic equipment.
"telecom" Discussed on Telecom Reseller
"This is a green on the publisher Telecom Reseller, and this is a special podcast for the CPI. NHCD NTR publications. Today I have with me, Sean Price, the CEO of La's managed services on. Thank you for joining me today. Thank you very much many PJ time. First of all I want to welcome you to the NHCD. This is a podcast that introduces the membership to your company, and also will be distributed to our readers as well so everyone can learn more about your firm. First of all these manage services. So simply put. Where a company that delivers services, professional services in date centers at price clients. We focus primarily on service storage and network equipment. So that's really anything that's happened in that data centre from. You hate your Dell equipment through T. Cisco's in the Novo, so we're pretty much an end to end solution Claude a maintenance in those environments. Understand you out some very exciting and almost unique news in our environment. Your company has actually adding staffed. Yeah, it's been a very tumultuous time for all involved obviously and covid nineteen pandemic final find in. It's not easy for any of. Including ourselves. What we have found is. Because we trade globally because we do a lot of business out in Asia as well as mainland Europe. Is that actually we've been able to increase headcount in just lockdown period itself. We've ended up added another fifty members of staff currently to the team support the a growth in business that we'd be experiencing. Join Lockdown. Now how do you attribute the success of your company in the midst of an economic downturn? At the end of the day, a lot of this boils down to the city's delivery element of what we do. That's the crucial part about business is. Anybody could have a business doing artistes At. Know. Focused mainly on the sales element. We really focus on doing right by the customer first time every time so big pot about business. He's actually just really focusing on that costas every element. And we were recognized by Gartner. Recent recall for being one of the recognized TM's in Europe, and that's really stems down from what we've done. Is We just put all passion and all the? At drive into making sure that seriously is excellent, and as a result of that, what we've seen is the. the in Europe particularly may have slowed down there furloughed, etc, and we take a lot of business from there. But also more importantly. Is some event price clients and channel partners of brought forward that business that maybe they were edging on. Maybe they were considering enough for a little while, and we've seen a large increase in maintenance contracts, if even three and six months just to bridge between. What they're gonNA do in the future non-typical. They're going to do so. H being a global issues in in many instances, but we found is being beneficial cross business because people in Enterprise. They already thinking forward a four thinking mentality. That's enabled us to grow. But? Let's dive a little bit deeper into your business. So can you tell me more about the products and services you are? So Perhaps. The vast majority of our business sits in maintenance contracts. Maintenance contracts all predominantly in mainland, Europe and Asia Pacific now. Those are the two areas where we found strongest. Now business is based in the UK, which is where we're headquartered. But we also have another office outing customer in Eastern Europe which is what s? backlines Sonora. Operation Center. And we ended up acquiring business in Asia Pacific Only last year. which enabled us to sort of expand out that way now? When it comes to these maintenance contracts to letter, what we're doing is often supplying not just the cost, but the Labor as well, and that's where we are strongest on the professional services side of things. So. We're able to provide labor in most of your up. Along Asia Pacific and then you know putting those thoughts eighty four stuffing locations all occasions strategically placed for enterprise clients on channel partners, and being in a position where he can strategically analyze what's needed where how much an actually have got good flow of information and data, which is what we we spend a lotta time analyzing. To, ensure that we've always got the right equipment in the right place at the right time, and whether it is a serve a second whether it is storage raise. or In? Some instances its entire revamp sedates into infrastructure and architecture. You know we've got those people with a high level skill sets. It will go in that and do that from the ground up. You broke up. which brands and which brands and orients you focus on? Yeah, it's like with anything that we do is always going to be a specialty. You cannot know everything in have everything in house. I believe there are a lot of organizations that will say they do. We could return to folks on the Dell HP's. Cisco. Those are primary vendors that that we sort of look after. On I think when it comes to whether it's maintenance on the hardware side statistics communities where we play having a key set, a five or six vendors that you folks on heavily a not just trying to serve his everything that communes in your way, so those are key vendors, those ones that we spend a lot of time, not only citizen, but you know really putting efforts and continued development in talked to make sure that we're the full-frontal boss going on that when you look at the Cisco Grand Alive and some of the issues that CERAM CISCO. We've got to really make sure that we think the correct way because. Ultimately, if win being a suicide correctly. That's. Clients at huge risk of downtime. And that is the key to try and avoid widow costs. Can you tell me about? Some of the value added features or services? Guys had to your offerings..
"telecom" Discussed on Telecom Reseller
"This is green and I'm the publisher of Telecom reseller. And today and with Jimmy Jones. WHO's the telecoms cybersecurity expert for positive technologies? Jimmy! Thank you for joining me today. The public doesn't know to be. Well this is very exciting podcast for me because I think we have. To better understand in the UC community, the nature and character of some of the security threats and issues that are out there with regard to the carrier networks, also with new technologies like five G., and so on, because these things are becoming so much a part of the scene at the enterprise, the scene at the SMP the scene for customers and all the partners, and so in the we reach talk to but I mean what is the positive technologies? So technologies as a global research driven sock security company being established around about seventeen years with the telecoms arms, being formed around about six years ago and that's right at the beginning. Is the technical insecurity really? with our research contributes directly not only to our products and services portfolio but he's reference by organizations like the FCC. Lisa in Europe and the semi who reference many of their recommendations to. Documents. To operate. We frequently speak. There have been. Others around the world. But big differentiator is in five G.. And he's not so much of highly respected telecomms, thing but in fact but the fact we have a wider knowledge vice from other sectors so. Five GS consolidation of traditional telecoms environment, and the more general I see and well being extensive examination insult, insofar as security We were able to hear that excellent theoretical work but also bringing in real world experience as well for instance, if we're looking at an FA, which is underpinned is five G.. For looking at that through telecoms operator we can only in guys telecom, saying also the individuals have been working on private clouds for years in financial institutions, and another more mature verse goes useful. On copy on the rest of my really really helps, and and that's only in delivering security service audits in the sediments, but when we when we build our products. So recently you delivered. A paper made a presentation. On on on a I guess what you had discovered as a number of security flaws in the LT and five G. networks that could literally enabled criminals to leave an entire city without communications or impersonate users or get free mobile service expensive, the operator customer so I'd like to.
"telecom" Discussed on Telecom Reseller
"I. This is green and then the publisher of Telecom reseller. And today I'm with Chris Connery. WHO's the CIO a fuse? Chris, thank you for joining me today. Hey does glad to be here. So I'm really awfully glad you were able to take it for this podcast. We're GONNA. Be Talking about some interesting things chiefly. We're going to be talking not only about security, but about fuses interesting idea about security that should be a team sport. Maybe not just some persons single person's responsibility. But I Chris Soccer little bit about you and fuse. What is fuse? Yes so. If you haven't heard of us before. We've been around quite a while. In fact, The company was founded in two thousand and six under the name thinking phones. And our founders were really pioneers in the US face so unified communications as a service space. And they had a simple goal. Really it was to help. Enterprises make their communication systems work for them as opposed to them. Really working hard on, you know making their communication systems work So from then on or early on. We've been focused on building solutions to help. Enterprises simplify and transform their communications and collaboration environment. We? Had several acquisitions over time and showing a great commitment to innovation We've developed a very intuitive unified platform that brings together calling meetings and context center capability. you know under a single application? And you know generally we're consolidating when we go into customer of fragmented communication solutions that exist within those environments often replacing. Afford to eight applications, different applications on average that have deployed. By combining audio and video calling. The meeting capability with Chad and content sharing again all under one roof and in one application. And if fuses is providing this through a seamless user experience that Drastically improves productivity. And I've regardless of the physical location. Of the person or the device that's connecting to our solution. And on top of that the platform really simplifies This is the management and control for enterprise.
"telecom" Discussed on Telecom Reseller
"The Cloud Communications Alliance and today. I'm with Bob. Norberg who's the CMO of Cloud Age Solutions? But thank you for joining me today. Thank you doug shoes we're GONNA be talking about continuous telecom audits why consultant and channel partner should care but I what is the cloud solutions. Yeah so far as solutions is something that really targets telecom expenses and audits. And you know my background is. I've come from a variety of technology and telecom spaces over my career I've done I've basically been a product guy. Most of my career I've done a lot of chronic management and product marketing and marketing I think one thing that's unique about. My background is some of the things that I bring to Holiday solutions is. I've worked in a bunch of different worked in small where companies content companies SAS companies hardware and even service You know I've worked for a company that did telecom equipment you know. Way Down in the nitty-gritty ci one and carrier testing Been editor provider As a startup date myself a little bit Visual Network that was in the frame relay. Atm IN EARLY NPR last days And and you know probably most recent whether more unique ones I've worked at which is very different than telecom is I work at a company that was in the heavy duty trucking phase and we had a south application that helped heavy duty truck dealers managed service events across their network of dealers But I think a lot of the experience I have you know being in and out of telecom and Tech Kinda brings a lot of perspectives. And Yeah you start seeing trends that Kinda go different industries and how they can apply and you learn things kind of a fire him and so Friday solutions is really specifically trying to look at the telecom audit and kind of expense management space and how consultants channel partners can use some of those elements to kind of You know offer things into the market. You know that that's face is has changed over time We been at least. I've had a kind of front row seat on. Telecom Telecom Auditing Telecom expense management control and so on for a long time you know in the in the good old days. It used to be about long distance. Yeah that's A. I'm old enough to remember those ones business they too. I remember when I worked at Cable. And wireless you know you. Kinda have the The longest is planning to the quarter. You know you're moving all kinds of plans around to try and get better deals and manage prices And it's one of the things that's been pretty unique about telecom and I think why telecom audit expense management Has Been really good thriving. Industry is that telecom has changed quite a bit but also kind of how you dissect your Telecom. Bill how you understand your telecom bill Has always been a challenge. You know some of it is at. The services are changing a lot but in other cases it's you know getting going back to the divestiture gays. The companies that are ended up changed old rule arbox and long distance carriers. And then you had see Lex now. You have the kind of new age weight guys. The over the top guys so telecom services and billing has changed a lot over the years and it's an interesting Michigan expense and I think one thing that we're seeing right now particularly Is that a lot of people are starting to look at costs. And you know with Cova going on You're getting a lot of people who are now have to well in changing go work from home. So they're looking at new services. They're looking at ways. They can set up their environment to work at home but with that they're also looking at the costs right so they're sending position where they say. Hey our revenue is going to tighten up a little bit. We have new things that we have to change in our operations. Spend a little bit more potentially to do that. And so they're really gonNA need to look at costs not just from a revenue protection and profitability area But also they're adding new things and so everybody's going to be looking at costs and I think telecom is one of those areas where people are looking you know. I think that's my house at Visual. Networks are CFO there and he had this mantra and came in and he said you know he was the lowest cost wins and he you know he made a point you know he came and this is really about the lowest price right. We're not you know this is not necessarily mean we're going to be the lowest price providing we're going to beat everybody on price goes you need to on a continuous basis. Look to keep your costs. Low want to eliminate ways you want process. Is that trying to keep you low Any you know is one of those things and you see today and companies outside of you know other places you know. Toyota Intel Ninety they strive and keep their Costlo and but they're definitely not the low cost provider and the thing that he really made. Sure we understood. Was You know low cost? Give you flexibility right you. Can it opens up so many doors if you keep your costs as low as possible Know you can. You can reduce prices over the short term. You can take some of those savings and you can move into. Increased marketing increased sales forces. You know going into new markets So he talked about that flexibility. And you know it was interesting. I remember when we were going through this. You know we were young startup. We really weren't getting a lot of price pressure just yet but we started going through this exercise and we went through You know how much does the box shit costs you know. How much is the power that we're using you know and I people are like? Oh you know we save a nickel a box you know. Why isn't that such a big deal? Well if you take that across ten thousand units a month you know that over the course of the year turns into real money and if you do that can time across ten different things. The next thing you know you've actually started to make some additional margin so key. Really you know. He really emphasized they may impact on my on my career Again not necessarily being a jealous for low cost but going that managing your costs are really important and it really is a mindset that you should have and it's something that she kinda go out throughout the company to make sure that you kind of your cost you know one likes looking at their telephone bill you know in a company and go my gosh we know we have one hundred lines fifteen of them. Aren't they use? We're just throwing money out the window you know. Even if it's not a lot of money I I think every person kind of goes well. We should be doing that. If your home bill right. You certainly wouldn't want to do that so I think you know that aspect of it you know I. I think you're GONNA start seeing. A shift is focusing on costs. A little bit more and less than a tactical more from a mindset perspective is that we're talking audits in recession expression that recessions reveal what the auditors missed. Yeah that's a really really good point. And that's And it's and that's one of the things that we you know. We see that Here the a short term we used to be a lot of people saying hey I gotta do audit right. I'm getting ready to spend some money. I have to get zoom for lots of people I. I've decided to increase my of working at home. So they're doing it on what they have. And that opens up a lot of people's eyes and you're right the recession kind of sit there in front of refocus people on that because the auditor sometimes can get very programmatic. They know they know that they should look for and the reception. It makes you look even harder and you know the one thing that I think are always interesting and I always joke about it. Is the the pain of an event and I? You know I've been through this a couple of times in my career. You know you get a new. Cfo who wants to come in and he wants to look at all costs. You get. Budget cuts like recession Unique elegant you get someone coming in. Who's made acquiring company you know? You're selling party company. They want you to look at it. Costs You get a cold we'll and and that's going on now and so you get this big exercise you get control you get a team of people you go through all this And the end of eighty five some savings typically right not every organization is perfect. You're kind of going through that remiss relief. Because you know everybody's goes yeah you know we say X. thousand dollars a month. This is also where ends up happening of times. Is they go back to their old habits. You know. And he's Kinda got the trouble in the first place and so you know. I think what you're going to start to see now very much like my days visual networks you know people are GonNa look at those savings and say we just can't keep doing the same thing over and over you know we're not gonNA take these one time ceilings. And and they've got a week for the next audit to go find some more and so you know you see this one or two years. Go by you know. And they're back in the same place that they were and so you really need to look at this as a long-term opportunity. Kinda get yourself you know. Use this opportunity that if you're doing audit and not just look for the one time speeding's change that mindset change that processing your company As you go look beneath things on a continuous basis and it's not just as a big telecom. Telekom is one of those areas. Where a lot of times you spend a lot of and so it's a good place star but come back to mentality and I joke about it is. It's very much like going to the dentist right. You go to the dentist once twice a year check off they go through the Queen. You all your things you know. The ones telecom audit is kind of similar to that you know by the continuous on like brushing your teeth right. Most people don't go the dentist once or twice a year and then you know stop rushing washing their teeth right. They do that all the time. Continuous maintenance those checkout spur. Better and I think you need to see company in the same kind of thing. Don't rely on your office to wash all the costs out you all the little things. Every day they're trying to keep the cost down a long run almost sounds like weight maintenance in people they say that basically you know the sort of crash dieting. You know it triggers a long-term weaking actually right but soon to be arguing. It's like a lifestyle cultural lifestyle. Within the company they give a culture of ongoing continuous Auditing or thinking about costs and so on than that's a much better.