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Fresh update on staten discussed on 10 10 WINS 24 Hour News
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Curtis Sliwa | 77WABC Radio
NYC council members to introduce Staten Island secession bill
Aired 11 hrs ago 0:57
Scott Shannon in the Morning | WCBS-FM 101.1
Fresh update on staten discussed on Scott Shannon in the Morning
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WBBM Late Morning News | WBBM Newsradio
Reduce cholesterol earlier in life to prevent heart problems later, study says
Aired 11 hrs ago 1:01
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Fresh Staten from 10 10 WINS 24 Hour News
Aired 7 months ago 1:28
Moment of the Day (5/6/18)
B&G, along with the fine folks at Team Boomer participated in a bike ride around the five boroughs for a great cause over the weekend. Anyway, while things ended well for the guys despite some nasty weather, things didn't start out so hot for Gio. It's today's highly anticipated Moment of the Day. Enjoy!
Aired 7 months ago 10:44
On this episode, I discuss ezetimibe pharmacology. Ezetimibe works by inhibiting Niemann-Pick C1-Like1 (NPC1L1) transporter. This transporter aids in cholesterol absorption so by blocking it, we can reduce cholesterol levels (and LDL) in the bloodstream. Ezetimibe is usually very well tolerated. Diarrhea, myopathy, and elevations in LFT's are adverse effects that have been reported but do not occur at high rates. Ezetimibe is dosed at 10 mg once daily. This is a nice advantage because this is a starting dose and the usual treatment dose. With the most recent cholesterol guideline updates, I do expect ezetimibe to be utilized a little more than it used to be. They place more emphasis on a target LDL and getting patients to goal. Statins are going to be used first line for cholesterol and ezetimibe will be an add on therapy to consider. They don't, unfortunately, lower cholesterol as much as high-intensity statins do.
Aired 8 months ago 33:19
Music and the Customer Experience Featuring Guest Mike Grande
Shep Hyken interviews Mike Grande, the founder and CEO of Rock Out Loud and The Staten Island School of Rock. They discuss Mikeâ€™s successful philosophies of providing an outstanding experience to his customers. The Interview with Mike Grande:Focus on a simple growth philosophy: to grow your business one customer at a time. If you do your job right, you will earn loyalty and then your customers will help your business grow by recommending your business to friends and family.Know the real purpose of your business and how it can impact your customers. To Mike, music is secondary at his school. He and his fellow teachersâ€”called â€œcoachesâ€â€”focus on creating leaders and building self-confidence in their students using music as a tool.Change the customerâ€™s state of mindâ€”break the customerâ€™s preoccupation when they walk through your door or call you. For example, whenever Mikeâ€™s students enter one of his schools, a motion detector triggers a crowd chant to pump them up and prepare them for a stellar lesson. Prime your customers in a similar way to ensure their interaction with you is the best it can be.Personalization is a vitally important concept in business. Consider giving your customers personalized gifts to show appreciation for their loyalty. Donâ€™t brand the gifts or turn them into a sales ploy; this is an opportunity to insert some humanity into a service interaction. Have the mindset of â€œthis gift is the least I can do for a loyal customer.â€Itâ€™s crucial for everyone you work with to be on the same page when it comes to your mission statement. Everyone must be in alignment with the vision of the company, and there needs to be total buy-in from all employees. This comes from creating, cultivating, and defending your company culture.Quote:â€œFor the leader of an organization to be truly successful, you must know your â€˜whyâ€™ and your mission.â€ â€“ Mike GrandeAbout:Mike Grande is the founder and CEO of The Staten Island School of Rock and Rock Out Loud. When heâ€™s not teaching or playing music, he is the CTO and a Certified Ethical Hacker for Owl Rock.Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio.