35 Burst results for "Slick"
"slick" Discussed on Slick Talk: The Hospitality Podcast
"You could really connect them with just understanding that Trust safety and then of course peace of mind that they all kinda plant together with flexibility for the guest in for the client who actually owns the asset whether it's the vacation rental company or the actual homeowner completely right. Well it's a. It's making sure that you're doing enough at the business to make your host comfortable making sure you're doing enough to make guests feel comfortable on that you all taking your responsibility seriously in two thousand and nineteen. That weren't that was that was just policies and things like that now An extra element of that s. It needs to be something I know there's some good businesses in the space helping people right cleaning checklists and protocols and things of that nature i think all of that is is really really necessary because yes. It is all about if you are property manager. Especially you're the you're the point inbetween guest host so you'll trying to make both of them feel really comfortable because comfortable house. Unlock new supply and new supply opportunities. in growth areas supply position traditionally always the biggest hurdle for any growing property management company. And then i as you say making sure that guest feels comfortable. That sorta seal of okay. This is this is approved. And i know. This listing is real. I know that the host is not gonna turn up in the host is say actually. It's a container ship outside the back in the in the fright i it's all part of the same game and it builds And that's what all of his stunts about building. Authenticity and building professionals I agree awesome. Well we're getting to that that time in the episode where We wrap things up. We throw out any you know. Shameless shot up plugs of upcoming events. Or you know stuff like that. So leo i'll let you take the lead on this one and i want to show this audience. This awesome christmas version of guard dog logo. Because i think it's great but Leah we'll let you take lead. What's going on with guard coming out in you know. We're getting close to the new year and christmas and all that stuff. So i'll let you go ahead and take take microphone from their stein's well yes so i'd say we know it's been a rubbish year to to to say the least so we're we're offering ten thousand pounds which is In today's money about thirteen thousand dollars over who knows when we finally leave the european union that catastrophic catastrophic era. It might be. It might be ready thousand dollars a cereal. Well then we go ten thousand pounds full in all promotion cold boost twenty.
"slick" Discussed on Slick Talk: The Hospitality Podcast
"Going to be welcomed because that means bookings so that's the thing about like i'm sending not fun place. You know like i won't bookings to happen. I just wanna make sure there is this sense of community which is what home sharing is all about is is the fact that people respect other people's homes and there's ways that you can do that by making them do. Id verification and certification and join your club. There's ways to keep them in line through annoys. Wear box just remind you of. Maybe the noise is going to be like the things we can do to make the whole thing safe and make sure that everyone's having fun in logical ways at the but again it's making sure that people realize that the hall vacation rentals is staying in another person space whether out be a managed by manager all all through entire toast to the point where they shouldn't they shouldn't be trashing it and it goes for hotels to write my. This is the same thing is that it's you want people to be respectful and so we walked out because we want a volume but which happened in safeway while i'm curious because of course one of the most things to people decide now he's a safety but also of course is like the people who stayed before you they were not like having a garden. Party darrow. They're worried in covington or they were had grown before so it may be the touched everything and cetera so this is still an initiative temperature jackson everything before he arrived indication rental property etc. It will be of course of course noise and everything can be can be measured. I'm just thinking. How are you going to for example or just check for example the aca temperature or check the people staying there are where there were saved. They didn't around. The people said before you because i think holding other people right when talking to my wife she would go somewhere even vending something she to clean everything because maybe people before and this guy they they they might be kovic so this is something awesome..
"slick" Discussed on Slick Talk: The Hospitality Podcast
"So you can behavioral change. I mentioned already. In previous episodes. You see the length of stays changing so if people travelling actually made a move somewhere else you can see. They're also want to extend their stay soon. Dairy just say displays is good. I'm staying for a few days. Actually i need enjoy it. You can see they want to stay longer and this is fine for us. We don't take in any way you can deal directly with the out with the With the property owner. That's fine but this is what you see what we can see. Disavows people i they making. Maybe i first small state to see everything good and then the next ended for a longer period is a calendar. Stay here for coming weeks. Because as you i'm settled here it's fine doing home schooling remotely using sumo teams holiday with their with their class. It's fine we can also be nice Different environment by people. Want to be somewhere else. So he still people travel. But it's just of course is the booking window. It's for sure. And i'm even doing the same thing with vacation. Rentals you know. The girlfriend and her family wanted to go to leavenworth for the weekend. So like we're randomly just picking up last minute days and times to to go do these things so I've got yeah like hotels constant like it's never been for me. It's always been like there's always those spur of the minute trips as a traveler. You're going to see but Going into the vacation rental side too. I think like i was captured on airbnb. And we're like all right. We're gonna go for this day. And i'm seeing a lot more properties even now except like one night stays there was a lot. They're like oh do tonight minimum or whatever so now but now. Hey we'll take anything come in for the night. They're starting to let their guard down a little bit but It's been interesting to watch like both being in the industry and consumer Bastard they had a question regarding for leo in a golden lab for this pent-up like party anticipation right. Where that we're expecting i like. What are you guys expecting like predicting anything for like win. Like vaccine is open or like the government is like all right. We're we're going back to normal in the sense of not having to stay at home and be locked down..
"slick" Discussed on Slick Talk: The Hospitality Podcast
"I will do everything to leave this property like bits clean or keep it they of it because no next time i could get another property may be far better if our better price might think is great i think we we always try and encourage aw partners to put off his own as well You know to to incentivize guests that all super hog members. Because you should. you should But i think the more general point around loyalty is we as an industry of people within the industry needs to do mole. Also to feel safer with direct bookings and knowing your guest is is has been verified or is known to us or you've contacted them and you've made an effort to turn them into a repeat guest means you then can start to discount them as well because you'll moving them off platform so that for you manage that that's also another way of doing it. But yes you're quite right when it comes to sort of being able to give people the benefit of all learning than than we always encourage people to to sort of make available to people because quite right like if you've state five times and you've been the mobile guests if you haven't still towels then you deserve that money back as like leaving people taking maybe more serious. He noted some people when they go to a property or in the hotel to making a massive. I think will be cleaned anyway. And there's no difference. And maybe when they see a difference later in the packers when they getting discount because they are creating more loyalty points could be anything. Rights can be also at the hotel looking at this industry. And it's okay. I intend defy for example guests to care of it. Then use a little extra loyalty points. But how can you incent defy behavior of people during the stay i. It's it's interesting. I think it's a lot easier to tells them. It isn't rentals You if i stay at marriott. Nine times out of ten. I say in an area. I'm traveling for work. And i'm there for a night or two not making a mess. I'm not staying for long greeted. i'll have four. People packed the room by fifty.
"slick" Discussed on Slick Talk: The Hospitality Podcast
"Hey guys i'm very well. Thanks thanks for having me on how you will good good. I i like to say congrats to leo. You just got engaged a week or two back taking the well. I mean look someone said to me you know. You picks costly the best time to do it because you know you will just been through six months of lockdown off one of the worst of all time and treatments just just meet. Hang out with the six months. So you know i think you're gonna pick right and the best ever. Yeah yeah now. It's history with the. Thanks very excited about it when thinking to do something. Small covid compliant in the spring and then probably have a big polity in eighteen months. Time where. I fully expect to see michael golding dancing on tables in the morning and then about you guys but i just think is going to be a collective rush to just party so and i don't know if it's gonna come next year or it's gonna come. The after. Who ever gets married. Yoko who has a christie or abiomed. The hoover knows right. I think that just going to be wild way long. Would use social gatherings for sure. Couldn't agree more could not agree. More than marley. Party is the biggest muscle toys today. So somebody van scientists having a drink and enjoy right and let's have this constant fear we are looking looking for this a lot. I think i think that's it is now. I mean we're we're seeing in In all sectors right you know there's a lot of pent-up up energy around coming in having trips all of his saying that hotels short term. Rentals you guys but every conversation have with someone else on zoom which is just so boring now speaking to your relatives in the evening. Sorry if any of my relatives listening but it is oh my. Why can't wait to go. I can't wait to come to come to. Your report is actually and you know. We just know going to be discussed this complete explosion and i kind of leads me on to say that you know michael knows this but well i've actually never been to the united states of america Unbelie wow okay. We gotta change that. We've gotta changed once. Everything opens up. You're welcome. I'll i will be fine..
"slick" Discussed on Slick Talk: The Hospitality Podcast
"Hey all my slick talkers. Thank you for tuning in every week. You guys are amazing. I wanna make this episode really quick. I'm going to try to explain everything here. Briefly what. You're about to hear a second part to another show that i host and as called good morning hospitality. I have to co hosts who've heard on the show before on slick talk. I'm michael golden from noise aware and mike ross from bedroom dot com we all three just loved our episodes together and felt like we should continue so we made this other show And and just really wanted to bridge that gap between vacation rentals and hotels but we talked about industry insights. We have to morning segments where we jump into the bid ruction report with michael ross who talks about startups of the week events in the industry and all sorts of crazy innovation that is going on top news and then we have. What's with all the noise. Where michael golden will jump into certain topics or articles or other discussions going on in the space of hospitality. And then of course we talk on everything together and collaborate and put our minds together really on everything going on but What you're about to hear is a second. You know half of the episode that we just did with leo walton from guard hog here guard hog on slick talk again in the future but we decide to bring them on to talk about trust and safety and how this is going to affect Going into twenty twenty one. So i'm putting it on slick talk for a reason and i want you guys to know. See other contact going on in the universe of you know pretty much everything slick talk and what i'm doing But i would just love your guys support and just going to like and subscribe. See the youtube like us on facebook. You know all that good stuff if you're not already following Slick talk in general. I put everything on all our social get daily content weekly newsletters all that good stuff. I really would appreciate any feedback and you guys. You know to go ahead and share the content. That's coming out so speaking of You know feedback. I created a slick talk audience survey. If you could briefly it takes two minutes. I think less than two minutes To answer six questions. I've put together just to kind of get more information on what i could do better or what..
These Apps Make Black Friday Bargain Hunting a Breeze
"It's black friday and You know things have changed a lot because of the pandemic first of all you know things usually start on black friday maybe a day or two before. Now i mean deals have been going on for like a week already maybe a little longer and the holiday shopping season is just kind of be extended all the way through the end of the holidays mark. I wanted to talk about some cool apps that can help you find deals but let's talk real quick about how the pandemic has changed everything. I mean before a lot of people would go out to the stores. Wait in line. A lot of people would obviously shop online but most people are just going to be sticking to their computers. And it's all about who can refresh faster to get some of these big deals. Forget black friday. It's more like cyber friday and forget just this weekend i would say it started with amazon prime day like month and a half ago or so and leading all the way up to the holidays and even past it so no doubt that retailers. Many of them are also feeling the pinch. Maybe not the big guys like amazon but they wanna sell so they are discounting their tack and other items and consumers us. We want to save this year more than ever trying to stretch your dollar because of what's been going on so there are some deals to be had. It does help if you have an app a website that helps you along the way we know were there devoted solely to helping you find the best deal and we can cover a couple of my favorites. But yeah if you've got a favorite store to shop at or you're open to looking around and you're comfortable with shopping online. You're gonna find some great deals this year. Let's start off by talking about some of the most sought after products this time around and that's going to be new xbox series x or the ps live on their respective launched. As things were selling out. Right away i know game stop. Said they're going to have some units in stock in store a minimum of two of each. But those things are gonna go so fast these are like some of the hardest things that people can try to get this time around. I would say both the ps five and maybe to a slightly lesser extent. The xbox series x are the must have. That's the hot ticket. If you can find one kudos and if you find people are flipping it on ebay and taking advantage of the supply and demand thing and charging you know well over a grand for these solo if you can find one then you're lucky i don't know if it's the pandemic because we're cooped up at home working quarantining here and video games are going to help not just to keep you entertained but also to keep you in touch with your friends and as we all chat in fact you may not know that the new. Ps five controller the dual sense controller. As it's called has a built in microphone now so you don't even have to buy a separate headset. you can actually chat through the controller itself as it has a microphone and a speaker see. These are the hot ones to get. So if you're finding everywheres is sold out as the old adage says the early bird gets the worm if you call your local retailer local walmart or what have you and you keep hounding them and you keep pushing and talking to people. Someone's gonna say eventually. Yeah we're getting. We're getting three more in today at six or whatever so you may have to do it in person know while practicing social distancing or maybe you'll get some luck online if you can find one mark every year. We put out a list of some very helpful apps that could get you through the shopping season. Can you run down. A few of those words please. Yeah couple all of these ones by the way our apps websites and browser extensions though you install it once and they'll keep an eye on where you're shopping and apply coupons and in other deals at the checkout time so one of my favorites is slick deals. This is a community based site that is like the world's largest community of deal hunters like twelve million members. And what happens is someone will post a deal. They found like hey. I found seventy five inch samsung tv for eleven hundred dollars at this retailer and then others vote on that. They do their own homework. And it's kinda like safety in numbers and they vet does deal and it gets voted upon and may be lands on the on the homepage. So this is a great site for whatever you're buying and again that browser extension which works with chrome edge and fire. Fox will also keep a lookout for you so slick deals as greats like a huge bulletin board where people are sharing the deals that they found on a right now and i'm seeing like an apple watch at walmart for eighty dollars off one hundred sixty nine bucks for the series three and it tells you when the deal starts in what website to go to and people can give it a thumbs up and all that another great site is flip l. i. Double p this is more about retail shopping. And this is an app that you have on your phone that gets all of those circulars that you get all those ads that usually paper in your in our house every thursday wrapped up in a big. You know elastic band kind of thing. And it's like instead of doing that and getting newsprint on your hands all digitize in one place it will call out the best deals per store you can of course search for something that you want to buy. You can share those deals. You can apply coupons at hold your loyalty and rewards cards so flip is a great retail to have on your phone and then one more is a raccoon. These be called e bates. This is where you get money back on your purchases. So when you're shopping at a retailer you start at the raccoon website or started the app and then they share back that sort of commission they would get referrals commission. They share some of that back to you. So every three months you can get a pay pal deposit or a check based percentage of what you're shopping and there's over like twenty five hundred retailers that are on board so it's going to vary between stores but they're saying this time of year it could be up to forty percent while you're shopping. That's on the high end.
Denver Weather: Late Rain Showers Will Turn To Snow
"Here on Colorado's Morning news If you haven't noticed if you're up already and out the rain turning to some snow Just in time for your morning commute the storm system moving in overnight and as expected, the amount of snow's gonna vary as usual Life Well, where you live, 1 to 3 inches in Denver, 2 to 4 inches for areas like Lakewood and Morrison down through the Palmer divide with 6 to 10 inches in the foothills and over a foot in parts of the high country before the system rapidly departs for the mid to late part of the morning. That is factually once Brooks Gardner, you could see some slick conditions out, especially coming out of the foothills. Si dot Cyrix Michael says plows around But Isis Snow has made the high country drive a bit of a challenge of a couple of chain laws in place, and I 70 starting right at the four seconds of the 25 night. Mount Ver and Canyon You're gonna Pretty much encounter chain wants all the way up to avail past there. So snowbank icy conditions on the I 70 quarter this morning, most of the conditions into downtown and the tech center just consists of wet roads. Ox 30
"slick" Discussed on Slick Talk: The Hospitality Podcast
"On staying close to recent trends in. What's new come check us out. It's really do and we want feedback. Actually we wanna engage with you. Continue to prioritize the content. That's important to you because it is. It's constantly evolving space for. I guess the second one i would say is for the audience out there. Listening are the technology vendors property managers other stakeholders in the space. Still contact us and reach out. We need to find the experts out there. We haven't found you yet. We wanna talk to you. And it's an interesting conversation with property managers. Because they're left to educate their homeowners potentially on insurance. That's that's a good one. We'd love for them to refer them to us for that. We wanna be able tiv- bridge that gap on education across the board. So yeah i. I was We were talking about this before. The recording is like a lot of property managers and listen so if you're probably listens bring your owners to extra obviously get them educated and and the idea to that these homeowners you know want that want property managers. We do need to figure out how to bridge that gap the homeowners can come on then figure out what they need to do to navigate finding a management company. That's right for them so we've talked. Vr may and we're going to continue to kind of work through that because there's definitely some overlap and synergies. Would we see opportunity to work together as awesome will other thank you again for joining the show. it's been really cool to pick your brain and see the whole new market of hospitality open up in the world. Of course you know. During kobe time exciting to see Some success started out the always a nice positive note. And so also slick talkers. Go ahead check out the show notes. I have everything linked in there. You.
Interview With Abbi Jacobson
"I was guessing truce themselves, introduce yourself. Yeah I'm Abby Jacobson. I don't know if I think I'll just like say that I don't think I know we had a good. Self. Announcer. Why does I have a question about that? Because you know I think you are somebody who like. You had such a successful television show. Pretty early in your life I mean. What's assume and? You're right. Right. End. and. But. Then you've also written books. You have a new show that you're working on right now I wonder like, do you do you want to be like? I maybe Jacob from this or is that like no longer fun to do. It's interesting I think I think right now at this point in time. You know broad cities like. We ended and. I think we ended in twenty nineteen I'm truly like what where are we? Now? We don't know our time is just so. Fast and slow you know. But I believe it. Did I truly Mike did I end in twenty. Yes I ended in like it ended in. March of Twenty nineteen. And while it's like the thing I'm most known for and I used to like I want to do all this other stuff on my. I love that show. I Love I. Love. Red. City. I fear I will never have an experience like that. For the rest of my life I could be happy from broad city I'd be happy with that. Just because I love that experience so much I'm like why not? I'm really happy for you that that's the answer I'm Suzanne. Slick? I think that there's I think that that could just as easily go the other way you know like for somebody that didn't have a good experience and that I'm sure visible bad experience like what a nightmare and then they'd be like like every time. I did I knew and doing other things but it sure D- INTRO MIA's that I've mom. I miss it. I miss it a lot. So I'm I'm fine. What are you talk to me about what you're up to rate now roy in your? In your television world because I actually don't know what is going on in terms of shooting. Like I know that you were working on their own and I know that. Some Powell's even it's awesome cast this stuff us. Photographs, people wearing. Baseball Pants. Going on right now in terms of Cova Dennis. Yep Me neither in the in the broader sense because I'm like when anytime I hear of somebody shooting him like you're shooting right now but so we have had a very law this the leader on. TV reincarnation is you know we wrote this. I. We had a initial room in twenty eighteen and that was when we were. It was more of a half hour. A little more heart little more like comedy forward. And then it was supposed to initially an Amazon who knows that they're gonNA like what they're not. Supposed supposed to kind of go room to series, and then they were like we're just gonNA. We should just make a pilot and. You're like, what? Like we just wrote this whole thing and they're like we're just GonNa make a pilot and we really want it to be an hour. And in that moment will Graham and I who is my partner doing this we were like, let's move like it was it was not the movie. The characters are very different, but it was like, let's move farther away from the movie in terms of the All American Girls League, that was like half of the show and Sorry this is like a longest answer ever, but we ended up then took taking a rewrite that pilot and then we ended up shooting the pilot, which is the the photos you've seen full period. Right before. Go. Like we shot in February. And then and then we have like a a good a good two and a half weeks in the edit in person. And like March thirteenth at that point on I, we had been in the edit, which is like you know it's like so valuable to be there with the editor and then the rest of it we did virtually but it's like we just got that finished I. Mean we finish it in April and I'm like that was just like I can't believe we we got we shot that manage shoot if and then it got picked up. So now we are truly Monday beginning again. With another writer's room.
A Conversation With Abbi Jacobson
"I was guessing truce themselves, introduce yourself. Yeah I'm Abby Jacobson. I don't know if I think I'll just like say that I don't think I know we had a good. Self. Announcer. Why does I have a question about that? Because you know I think you are somebody who like. You had such a successful television show. Pretty early in your life I mean. What's assume and? You're right. Right. End. and. But. Then you've also written books. You have a new show that you're working on right now I wonder like, do you do you want to be like? I maybe Jacob from this or is that like no longer fun to do. It's interesting I think I think right now at this point in time. You know broad cities like. We ended and. I think we ended in twenty nineteen I'm truly like what where are we? Now? We don't know our time is just so. Fast and slow you know. But I believe it. Did I truly Mike did I end in twenty. Yes I ended in like it ended in. March of Twenty nineteen. And while it's like the thing I'm most known for and I used to like I want to do all this other stuff on my. I love that show. I Love I. Love. Red. City. I fear I will never have an experience like that. For the rest of my life I could be happy from broad city I'd be happy with that. Just because I love that experience so much I'm like why not? I'm really happy for you that that's the answer I'm Suzanne. Slick? I think that there's I think that that could just as easily go the other way you know like for somebody that didn't have a good experience and that I'm sure visible bad experience like what a nightmare and then they'd be like like every time. I did I knew and doing other things but it sure D- INTRO MIA's that I've mom. I miss it. I miss it a lot. So I'm I'm fine. What are you talk to me about what you're up to rate now roy in your? In your television world because I actually don't know what is going on in terms of shooting. Like I know that you were working on their own and I know that. Some Powell's even it's awesome cast this stuff us. Photographs, people wearing. Baseball Pants. Going on right now in terms of Cova Dennis. Yep Me neither in the in the broader sense because I'm like when anytime I hear of somebody shooting him like you're shooting right now but so we have had a very law this the leader on. TV reincarnation is you know we wrote this. I. We had a initial room in twenty eighteen and that was when we were. It was more of a half hour. A little more heart little more like comedy forward. And then it was supposed to initially an Amazon who knows that they're gonNA like what they're not. Supposed supposed to kind of go room to series, and then they were like we're just gonNA. We should just make a pilot and. You're like, what? Like we just wrote this whole thing and they're like we're just GonNa make a pilot and we really want it to be an hour. And in that moment will Graham and I who is my partner doing this we were like, let's move like it was it was not the movie. The characters are very different, but it was like, let's move farther away from the movie in terms of the All American Girls League, that was like half of the show and Sorry this is like a longest answer ever, but we ended up then took taking a rewrite that pilot and then we ended up shooting the pilot, which is the the photos you've seen full period. Right before. Go.
"slick" Discussed on Slick Talk: The Hospitality Podcast
"And I always do the same example, you know, when I started it back in ninety-nine as a receptionist. There was a lot of human connection because you had to manage such a low level of technology that all the time you've read was spent with the guests. I can tell you I still have friends that I met in your tail. They were guests of mine until like twenty years ago. Yeah and over the through the years we kind of lost that because receptionist and brought up his manager general managers. Well, they started focusing more on things such as taking care of reservations not inserting information into the PMS checking the channel manager checking the checking Bays, etc. Etc. And so I think we lost that human touch if you can remove the logistic of travel, like if you can have a machine taking care of the logistics of travel like everything from PMS to checking in checking out people excetera. You can get these people to do something. Better and something more useful. So I think you can actually bring the human touch back by improving your technology stack. Welcome to Slick talk the hospitality podcast where we discuss all things Hospitality hotels and business. You can find us online at slick talk the podcast.com and on every podcast listening platform. Staring down the barrel of a 60% permanent closure rate. It's time to fix what's broken. It's time to change the game the hospitality industry. She said a pivotal point and it's become painfully obvious the business Acumen strategic planning. Well matter just as much as resilience. There's no shortage of resources ranging from how to apply for loans to how to change date with your landlord. But at some point we will turn our sights towards the future and when that time comes we'll need tools and strategies to thrive not just survive in the hospitality industry. We fix our own problems. This is no different. We've created a group called the hospitality game changers on Facebook a platform you already used daily..
Authentic Prospecting With Jason Cutter
"From order-taker to quote a breaker. Here. He is Jason Carter here, whether you're prospecting via phone calls, social media emails or in-person the key to success will come when you're being authentic. What does that mean for prospecting first? It involves Being Human be a person could be yourself. Don't try to be someone else don't pretend to be the sales person. You think you should be prospects may or may not like being prospected but no one likes someone who approaches them while pretending to be what they think a successful salesperson should be always remember to be yourself be human. I can't say it enough. I promise you that whoever you speak with will appreciate It it they crave authentic conversations. It's why they put up their walls why they hang up on you why they tell you not interested because they feel like you're just like everyone else who approaches them took a phony smile slick lines and their hand out trying to get something from them again be human second know the value you have for the other person if they are a good fit for what you offer. What will it mean to their life their career their business if they buy from you, where will it lead them? What does success look like? How will it transform them in some way big or small on the flipside? What will their life be like if they don't buy from you? Well, they struggle in their career business. Will they underperform and potentially get fired weather company's shut down because that's what they're doing now is so bad that they're on the direct path to crashing and burning most people in a prospecting roll don't know these things they go through training learn about the products learn about the competition wage. Know what to say for why they're better than anyone else out there memorize how to handle objections and avoid talking about the downsides of what they're selling. I see this so much where people are just focused on Thursday through the process and not digging deep but what they're missing is what truly matters most the value to the other person if I'm a doctor and I know that if I can't get you to do the surgery I can perform for you. You will die in the next month. How hard do you think I would try and persuade you to agree to the surgery? How much would I take it personal if you walked out of my office and did nothing instead how with my conversation change from me offering a way to help because I have my own surgery quota and slots to fill in at the hospital to knowing what will happen to you. If you don't let me help you most likely you are canceling life-or-death Solutions, but if you want to be successful at authentic prospecting, you must know the value you hold for your prospects and what their life will be like without you and if you don't know the reasons or the dog Seasons aren't very compelling you will have a really tough time succeeding long-term and the key is is to always see the value in what you have to offer then what happens is when you're doing your prospecting a phone calls in person online then it shifts then it really becomes about how can I help you? If it's a good fit and then it's all about the other person when you do that the energy shifts and when you combine that with being your authentic human self your conversation start different. They have a different tone. There's a different goal a different approach and you're focusing on the other person how you can help them instead of just how do I make my 200 calls today? How do I send 500 emails today? How do I reach out to as many people as possible and play a numbers game instead. It's about reaching out to people and talking to them uncovering their situation because you care and because you know that if it's a good fit they need you more than you need them. Always remember off. There's eight billion people on the planet. And with that means there's more than enough people for you to speak to reach out to and potentially sell to or set up appointments with which means you don't need every person you don't need each person. And this is where it gets tough because some people play that as the numbers game and if I just do my million cold calls, then it's okay because I'm playing the number game, but
The iPad Air has a radical new design. But is it worth the hefty new price tag?
"You spent the last few days with the IPAD air. What do you think of this six hundred dollars? While at I thought is this is my favorite ipad of the lineup but that's because I like when something is a good value versus the top features and I feel like this kind of strikes that it reminds me of when the iphone ten are first came out. You know it was like the one that you like, Oh, it's stifled ten, but at a lower price. That being said, I'm very conscious of the fact that like in the past, the pro used used to have a few features that you really couldn't get another ads like pencil support or some keyboard stuff. That's no longer the case. So value I, keep looking back at the eighth Gen IPAD and what it brings to the table and while the IPAD air has USB. Fast looks just like an IPAD pro The IPAD Eighth Jen is basically the twenty nine IPAD air for less. Got It. Got It. So it's still the more basic, the older looking IPAD for you. Still the better bet I think. So now long-term better bet is relative because I also any get into this in the review of Apple's transitioning I, mean the MAC chips are going to be a in their in house stuff does that mean we're going to see mutation with Max and where even ipads go I don't know but in the year now the IPAD air is the at least built to the future with USB see But I think that the you know and also the newer accessories. But, the entry level IPAD. He could still get that pencil. You can still get a keyboard. And so I felt like it was fine. It's it's more ugly. It's not. It's not as great and an ipad in in overall feel but it's totally functional. It just the IPAD air is just nicer. eight using the word Nice but it is. It's a very slick. Beautiful little product well, dig a little deeper with that in terms of the highlights if if I am looking IPAD air like what are some of the features worth noting for this device, right? So the first thing you should know is what are using an IPAD for The IPADS are tween devices. Still they are doing a lot of stuff you could do on a laptop, but they still don't get all the way there. So there's frustrations if you're driving this as your main computer here, going GonNa find things for file storage multitasking, drive you crazy but the track pet support, which is available on all the IPADS. Now, all the recent ipads I love that, and it allows me to edit and work on an ipad a lot better so. That goes back to what you're saying on the IPAD air if you're using it because you wanna get something like the magic keyboard, which is three hundred dollars super expensive but the keyboard is really nice. Sure. That's a really nice package. It feels like a laptop and it also costs like a lap like an expensive laptop. It's like nine hundred, thousand dollars more. That, you're paying. So I I think. I think USB see is a huge advantage for dangles chargers in general compatibility I. Just think it's easier to shop for stuff with a really eight lightning. That still exists on modern apple products because I I think it's a hindrance. So I like that a lot and I think the display looks fantastic. It's good enough for multitasking and for other things, and that's kind of what you're using an IPAD for. It's like. Running to absent once writing a bit on it, watching videos on it. What else are you doing? Got The you made the note that this looks like an ipad pro. Essentially, what are the differences when you're weighing the decision between getting a step by pro verses? This what are you not getting this or what? What are the differences because they look almost same? They do and the use the same accessories. So which is also nice because apple's ipads don't always do that. Sometimes they subtly shifting body design. So you could use an eleven in Tripod Bro Accessory from twenty eighteen and it would still work like the keyboard cases and things. But I I think that the differences that's weird. You pay more for an IPAD pro but it's a device that came out back in March and has advantages, but also as a few drawbacks. So the advantages are. It has faster screen refresh rate the promotion, which is. Up to one twenty Erz which is nice and smooth, I mean the pro ipads are the only apple devices to have that. The, the iphones don't have that in the other ipads don't have that the display on the ipad pro is technically a tiny bit brighter but I didn't really notice it the IPAD pro as the lighter. De Scanning. which is really that's a niche thing but it is interesting if you are thinking about things like. mapping out a room and turning into a cad model or three D. Creation. You want to get involved in some of those tools at the iphone twelve pro as you could get it on the IPAD grow be can't get it on here. Cameras, are a little bit different at doesn't have face I D which I do face ID more on an IPAD iphone I feel like it logs in a little more smoothly. The touch ID side button is fine. data throughput his technically a little different it's it's it's a little bit slower on USB. See Five gigabits per second verses ten gigabits per second. There's quad speakers versus dualistic a lot of little things. But the dual speakers on the IPAD air are fine. So Those are the differences and you can tell it's like getting pretty fine. Fine hair-splitting. Microphones are better on the IPAD pro if you who's going to record using the built in microphones on an IPAD pro if you're a pro person, you know that's a weird subset. So that's like the long answer what you're saying basically, I don't miss the IPAD pro and the ipad pros performance it's faster and multitasking, but it's slower single tasking. which is also weird. So. You'd expect in a fourteen Z on the IPAD pro and rumors of many led. There's no lead I pad yet. But the that could come next year
Behind the Scenes of Tailwind CSS 2.0
"What's up with tail you guys I've been crazy busy lately and I guess like we've released the tailwind playground since the last one I think we. Got To see it early which, yeah perked perks of the CO host position. Yeah. So we put that out, that was like our big kind of release for the last kind of cycle of work and dot got a crazy ton of attention which is cool and People are making stuff with it like I'll one on a pull up the old database here and we can see. How many things are in there? There are. Two thousand, nine, hundred, and sixty nine playgrounds, which doesn't sound like a lot but we don't allow duplicates to be stored in the database. So if someone tries to save like something someone else's already made or they try to save the demo, it'll um it'll not store like a new crash. So sure those are all unique which is kind of cool and actually a lot when you think about it Yeah. And people seem to be liking a lot. We haven't done a good job of like linking to from the dockside or anything you. Get on eventually. Yeah. But Yeah. It's pretty sweet it's really slick I. Love. The intelligence integration is huge. I. Think that sets it apart from every other used browser. Yeah the live updating as you like hit up and down through the auto complete you don't even have to like hit enter to see like the change in color or padding whatever lets you just like like designing in the browser with your Arrow keys basically. Yeah. It's Fan. I like the experience you get that crow to the class panel but like best because it's in the right order and And it's only 'til you know. Yeah. Yeah. It's pretty good. Pretty good. So Great Job Team Now we this last week we started working on like our next work psycho, which is basically. Released when to that's like the big thing so I haven't working on all things related to that. Of course, I underestimated how work it would be just to like. You know when you're hitting a breaking release, there's so much like My sure. That's every tiny little thing that I want to change because this is like my only chance to make a couple of little change is. What it's like. You're making A, we're not making many changes really No class names are changing at all I. Don't think except for the we changed like call gap to gap acts in roh-gap to gap Y, but we already changed like before two point. Oh. But we just have brushed shipping both versions for awhile but not documenting the old ones so I don't think that's Going to be like a racing change for most people, and it's like super define replace to change that one. We're not changing any other class names So the only other breaking changes are super minor. It's like in your configure file. You know how you could set like a default border color by saying like default and then the color that sort of thing it. Anyplace in the configured where we were using defaults to be like a special word that meant something like it meant like don't add a suffix to the class name. We've replaced that with default in all caps so that it stands out and. Johnston. And we did it because there's some utilities where you actually want use the word default. So like we already have class called cursor default, for example, that sets like the cursor to D- phones, defaults of real value for that. So was kind of weird that default meant different things depending on like the yeah. So this felt like worth it because it's just like a go through and opera case a couple of things and most people probably won't have to do anything because. It's surprisingly. Like it's surprising how few people actually customize like the FIG A lot. You know it's just me. Yeah. Most of the changes just like being changed automatically in the default can fig. So if you haven't over ridden them, you won't even change it anyways Let me see what other stuff we we do in here open the very, very logical breaking change for like two data. Yeah. It just makes it a little bit better. And more predictable. I we dropped I e eleven support. Actually that's like the biggest breaking. Jane? I applaud that yes, it's not even a breaking change in the way that. It's a breaking change, but it's like. Not. Like Oh, now I have to do a bunch of work to upgrade to tell him to buy. No it's like you either can upgrade and it takes no work or you can't upgrade right right or you can pitch in and build the I guess it wouldn't be Apollo but like a preset, right? Yeah. Yeah. So I've toyed with this idea that you can totally like this precepts feature until. When now where you can say like instead of extending the tailwind defaults extend like my own defaults and because of how like plug into the tail and stuff is you can actually take like one of our utilities that doesn't work in I eleven like transform stuff is designed in an eleven incompatible way. You could literally just like disable those Plug Ins as part of your preset and include your own plug ins. Eleven scale I eleven rotate I eleven translate. That are less powerful but actually work in eleven sort of doing nothing, which is what are currently do right. And those could still read from like the same theme keys and stuff you know. So you wouldn't have to you basically just be like ripping out the core plug in swapping in a poly fil instead, and if someone just builds maintains it in, you know it's like transparent to the end user. So Gotcha, we might do that or I might just say someone else do that. If you care because I don't care about my own sites. In smaller too because like we used to ship. For every color utility, we have to convert the colors to RGB as we can have a variable portion for the Passi because we use CSS variables to let you get changed the opacity on color but because that doesn't work nine eleven, we ship the HEX code directly behind him as a fallback and. The colors like the biggest part of the whole build. So all of it, every single color had an extra declaration and even with perch CSS, it would keep it because purchase that's only deletes the whole class. It doesn't like delete parts of the class you know what I mean. Sure. Yeah. So now it'll be even smaller in that regard although it's bigger in other ways because we're adding things to it. I A couple of extra cutler, a couple of a couple of that. We're actually being less colors. So Oh, you've extract you're you're extracting them and making them opt in right So that's what we've done. The new defaults are. Gray. Red Yellow Green Blue Purple and pink,
Halo: The Master Chief Collection will be fully optimized for the Xbox Series X and S
"Halo the masterpiece collection is getting out of positions for xbox series x answers US Allesandro Barbosa at Gamespot with the launch of the xbox Jerry's ex answer is just around the corner Mexico's continually adding to its growing loser exclusives they'll be enhanced for its new consoles Halo. The question will be included to support for one, hundred, twenty, five per second and up to four. K.. It had a collection will receive an update on November seventeenth a week. After the console launch, they'll optimize the entire catalogue of hill classics. The capabilities of the new consoles that means one hundred twenty FBI support in both campaigns and multiplayer as well as four K support and additional split straight out traditions on the. Other although the tweet makes mentioned other capabilities, a series experts of the game. The update will be free, of course, include SMART, delivery program. The game also included an Xbox game pass on console and as well as game PA- XBOX game streaming on android. Brand have you have you partake in? This collection at some point. I haven't it's been on, you know a very long list of twos, but I able to probably won't come anytime soon but I do love Halo and I think it's awesome that they've continued to. You know obviously take their main mainstay franchise in keep it updated. You know when they remastered that content. Great but now In, lieu of being launched with xbox series snl it's going to be nice. Hopefully have this. The lean on an saw that hale marketing we see out there is. Kinda. True. They're they're really on Halo for like showing their new thing like when Was it three sixty backwards compatibility. Only worked with Halo One and two at first and then. And then like. Part of backwards apparently, this time around has been halo, and then again, this this as a smart delivery centerpiece, Halo a lot of sets. It is cool that led. They're like they're going forward. They're going like, Hey, let's do because I time they said like. Sony or Microsoft Says Floor One, hundred, twenty, five pm like. Yeah, sure. Rally that. There are actually gonNA show it like, Hey, this is what you actually do. Need the by two point one, four than cool. I'm glad that like they're doing that was something. Yeah. It's nice to have actually like a legit. You know salad multiplayer experience running hopefully at a consistent hundred and twenty. Frames and for you if you buy that new TV to be able to actually see that because I don't know what other multiplayer games shooters are going to be one twenty hertz at this point I don't know heard of any yet. I'm sure there will be some but I. Don't know that there. Well, showpiece I. Both platforms the fact is is fully optimized. It seems to be saying it will be one hundred twenty frames on both, but only be up to four K. on the series x little. There's like heavy details on this though by the way, the tweet zero, it pretty much just a tweet with some check marks and like wearily somebody else tweeted it like just before the exact same tweet, a couple of minutes beforehand. So myself set the league or something. Yeah, but is it is cool that doing this I don't expect most games. We'll do it in the future. I expect that like maybe some remastered here and there. But like we're not GONNA get one twenty F- on Mike? I would if we get a hundred twenty F- bs on. More. Than Twenty Retail Games I would be shot. In the whole generation. Yes. I don't think that'd be because I think that you're going to see people start the. Co optimize like because I. Feel like we're going back to what got me like a lot of hot water the last time I was on the show just reminded people that like, Hey, if you buy a three hundred dollar machine versus the five hundred dollar one, we'll you might want to be aware that it may not be as powerful as the five hundred dollar one that's always trying to say between the S. and the X. Right and there was just a slew of comments like Fran is an idiot and Get. It my point I, was trying to make was you'll see like this is up to four K.. It's awesome that you're going to see one hundred twenty optimize on an older game. But where I'm going with this I do think you'll see a new games that maybe on the the. Again I'm just speculating I'm not saying S is not capable depending on what they do, but it won't be as capable US how it works. Of course, not of course, I wouldn't people Nydia like. The processor is going to be better, which is the main thing, the frame rates, GonNa depend on and like to be clear what I'm saying like. Twenty Games. I mean like games built for this generation not like games that were from last whipping up right. When you say the process you better you're saying in the s any X, right? Yes both. Share the same process or Family. They do. Yeah. It's a slate under clocking. Yeah. It's just a few. You know point to hurts difference basically right but we're to finish the thought what I was saying is. I do think you will see what's get to the point where coastal lake to see where it's like Oh. Yeah it runs in. I'm just GONNA use the analogy like medium settings on the xbox series x and it'll be a hundred twenty I. think you'll see those opportunities almost certainly on the series x we'll. We see it as often on the S I don't know and I'm not knocking it for that I. do think it's incredible value. It is unbelievable value. I should actually say I've said it many times it's unreal that there's a three hundred hour console that is going to be as powerful. And Slick, as the seems to be. So
PlayStation 5 UI revealed: “Activity” shortcuts, picture-in-picture
"Christian. Spicer what is your story of the week? My story of the week is I wanNA, take a mental picture of right now where we are and I want to compare it to the end of this generation's life cycle because that is why I love you I the playstation five revealed issue I. Finally, thank you. We've seen a lot of the xboxes in the PS five has revealed. It's and the simplified kind of cleaner approach and showed off what can happen by pushing the PS bind on the controller and all the shortcuts, and so you don't need to go into the full home menu kind of get everything you need and. I think it's really slick looking for what I've seen I think it's you know until I go hand on with it I don't know how intuitive it is because there's always that line of like ad in featured and is the thing I want where I want it to be or not But what I'm super curious about is if or when it changes because that is one area where I feel like Microsoft has been very flexible over the years with the xbox one line of consoles and how much of that you I changed and as far as I can remember that ps four Cross media bar has kind of been what it is and I think they're not. Stars, I'm concerned. It's like it is because it it just is what it is. It's like this is my eighty. Corolla. It's great but the STO works. But it is. Yeah a little cumbersome in this I feel like the new one. I like what they're trying to do with it I think but Mario and Jeff I'm curious what your thoughts are on it from a user perspective. We'll let's just before we get into what we think about it. Let's just kind of. Summarize the. which is it's it's much more visual. Right? I mean the cross media bar has been text that comes up at the bottom of the screen and you move across it and pull things up and yeah there's a few images of games here or there but mostly it's it's a menu, right? It's a big long menu It's it looks to be the case that this new playstation five Ui. Is kind of using a card system that highlights what calling game play opportunities. It says, basically, this shows you can go back to things you missed, and so on it also shows that you can jump directly into levels or challenges that you WanNa plan certain games, and there's a new picture in picture feature that lets you view other parts of the game without leaving the screen or area you're currently in so Mario. Christians. Question is a good one. What do you make of it? What do you think is the more visual thing better or is it just more for the sake of more? It's funny because this whole week I have nothing but wanting to see what this you I was, and then of course, in one random day, it just dropped and then we got the state of play for it. So I'm so excited to actually to actually see, and then what I saw was a card game. Much and you know what? I love me some Card Games, the Simpsons Card Games still on my favorite games, I've ever played my life by all about card games. Exactly. But when it came to what I saw. At first I was like, yeah, I'm excited for new stuff but ultimately when it came to cards. My feeling was I just even though they're trying to look try to clean up some stuff with the lower bar with the audio function. Oda Audio functions. But when he got to the cards, things it just to me just look like more of a cluttered mess and I was terrified by it. Now granted majority of those were like it looked like for trophies in terms of percentages and stuff like that, which could lead into more information pilot complete those things that's all well and good. But then there's obviously the developer. Notes on the left where I I mean. I'll be honest I don't read any of those messages that come up when I look at my ps four and so for it to be there, I'm just hoping that there is going to be more customisation terms of how I want it to be in terms of removing certain things and just focusing on certain areas. That's just my. Take of it because every year I felt like my love for the PS four Ui had waned especially up to now where I feel like it is a drag in order to go from one place to the other. Obviously the the biggest thing for this generation is definitely be speed and I really hope that's all speeded up I do like the fact that there's games in media there look like they're separated now in terms of different areas. So if I, really WANNA focus on all my media stuff it'll be in one specific place it is. Now it's not good I hope. It's better. But when it comes to games, I'm also happy to the fact that it looks like everything's optimized for the game that you're playing and overlays on top of that for the most part. That's the big key thing I think is really nice about this. You I. Yeah you're right I. Didn't mention that and that is a big part of it is that all of this overlays on top of the game, you never actually leave the game you're playing or at least you don't have to leave the game you're playing in order to access all those features whereas push. PS Button on your your controller now it takes you out of the game put you on that blue screen and you're you know you're completely in a different
Apple announces new products at October event
"We have just watched an October apple event with new iphones. My name is Dave Nathan. This is the apple this extra and I'm joined by my wonderful colleagues from. Applebee's we have Scott. Thomas Tumble and tighter Stephen, what we did today that was interesting was apples. I am not apples high-speed event. Which introduced new iphones the log awaited iphone twelve and a new mini home pod. So let's get into talking about what was that. They showed us and what we made it all it was a pretty There were straight into it. I gotTA say Tim came on stage was no. Nothing about numbers or You know the usual marketing stuff that they put it the start he was just straight in there with Hallo. Here's some new stuff. So long enough that your dad had anyone else. Definitely I I noticed that too like. Wow. There aren't any numbers nothing just like straight to it is like I I loved the description with good as always and I thought the you could tell that the the quality they were trying to do the presentation was right there. I mean, it had all these things kind of zooming in zooming out like the part wearing. One of the part where they were demonstrating a family using the. The home mini right and at the very end, one of the major comes in front of them. So it wasn't like they were separate it was like, oh It was and but you know even though with all those. Useless facts I thought they presented way more details than usual and in the devices themselves. Definitely A it was a it was a slick operation I think again today I think we're going to use to these. Deterred I think we've heard of this non live event and I am yeah. I. Think they're they're pretty slick actually it was just over an hour I think in our ten minutes there but so. The puck a fair bit in their. Kicked off with the home pod. Many. So. Obviously, there's the main homepage has been out for how long three or four years or something on. Quite expensive and hasn't. been a huge success This one comes in a much, much more reasonable ninety, nine dollars. And apart from that like the sticking to you know the main points of at are. You know very much high quality audio declaim very good Seri- intelligence. That's obviously debatable depending on who you speak to. Security features. Like Intercom. So do any of us guys you guys 'em home pods as it is because I know I don't diamond the. Echo I'm Lee. I don't. Either I have an echo. I don't have a home pod, the full version neither. I I went with the A lady platform won't say the name by the way. Somebody was US tweeting that every time they would say, Hey s I. R I Siri kept activating on their phone. That's kind of a problem. With. All of you guys I don't think any of us have home pod and she simply just kind of costly. Yeah. So with this one, then tweak. tweak. Your interest. On. Your does now is ninety nine dollars. Yeah I definitely will sit down and take a look at it. I am seriously thinking about it that is within the price I would pay for something like that.
5 Podcast Lessons From Mike Pence
"On this episode I'm talking about Mike Pence you know him as the vice president what you may not know is that Talk Radio That was what gave him the publicity that he needed to win elections before Talkradio he had attempted to get into politics with mixed results. After talk. Radio. The rest is history I. Want you to check this out. Listen to this bike pads with your take on an adultery no longer a big deal in Indiana and in America. And just love to know your thoughts because i. I for one believe the seventh commandment contained in the Ten Commandments is still a big deal. It's the most important promise you'll ever make. And Holding people accountable to those promises and holding people accountable to respecting the promises that other people make a to me what what could possibly be a bigger deal than that in this country. Yeah I know, right. It's a real irony considering who he's working under. But let's talk about what talk radio did for him because. It can do something similar to you. podcasting can do something similar to you. Talk Radio gave Mike, Pence a voice it got him in front of people. By the way it's been a while since done talk radio he did it from nineteen, ninety, four to nineteen, ninety nine. He started on a single station, but eventually was on dozens of stations. Once, he had that big audience and people knew he was not only who Mike Pence, who is Mike Pence, what he felt about issues such as that clip that I played for just a second ago. That is when he started to win elections I think the underlying element of that that's something that you have with your podcast is that radio gave him a perceived authority We don't think of our podcast is having that kind of influence or perception to people because we watched the sausage get made but a podcast is the same way because we watched the sausage get made we know what it takes to make a podcast. However to most people they're listening to you the same way listen to radio they're listening via their phones they're listening in their cars via Amazon. You may call it. Alexa. To the people who are listening. It is radio and people trust what they hear on the radio. They also trust what the your own podcast not as much. But if you sound good if you know how to speak if you're clear in your message, maybe like me, you've got a little compression on your voice they don't think about hearing. You not out of a broadcast tower they think is this guy clear? Is the sound compressed and does it sound great? Is it edited well is he speaking to something that I can agree with because let's face it when you're talking about right wing talk radio. Now, a lot of left-wing people listen to that you are preaching to the choir your podcast is no different. Your podcast is something that people are searching out. A say that I'm into biking I'M GONNA search for a podcast on biking. A person who's not in the biking one going to search for it. If they somehow find you, they're not interested in the topic. So they're not going to listen to you podcasts are self selecting as far as your audience. Let's take it back to Mike Pence he just had a big debate. He was on the biggest platform that he has ever been on in front of fifty million people at one time. Radio. Is What helped him to organize his thoughts? It helped him to vamp when he needed to. Let me explain van because you don't know what that is. It's a music term. You may have seen it done if you've got a live show. Dum Dum dum dum, did you do in the band will continue doing it for maybe a long extended period of time maybe the singer is introducing something or telling his story and the band behind him. Doon Doon Doon Doon to do or maybe there's a break in the middle where the singer is getting the crowd fired up. Let's see some lighters out there. That's vamp and vamp is also something that we do in radio or podcasting. That's when you take a topic and you go on and on and on about it. As long as you need to, we definitely saw that in the recent vice presidential debate. Pence took some topics. And he went on and saying the same thing over and over again until he was cut off. We also hijacking. We take control of a question that your ass. The moderator would ask him a question. He didn't care. He didn't even bother. Talk about whatever you wanted to. You wouldn't even slip about it, and maybe that's because he hasn't been on radio for twenty years. Maybe it's just because he wanted to talk about whatever he wanted to talk about I don't know. All I saw is it the moderator would ask him a question and he would completely ignore it. She should've been the one talk radio experience. She would have known how to deal with that. You certainly had guests like that. In Your podcast we've all had like that we ask a question. And they want to try to sell US something. We asked a question and they ignore the question we asked the question they changed the subject. You gotta be slick about that.
"slick" Discussed on Slick Talk: The Hospitality Podcast
"Is kind of a unique opportunity for the podcast that will do a lot of vacation rental stuff a lot of hotels, but actually interview somebody on the ground. In the middle of the pandemic specially in a big. Like Chicago is pretty cool. I'm excited to have you on the show on big brain a little bit and see where where the conversation where lead with. Just the the ship in hospitality especially especially with big name brand like the sheriffs. So again. Thank you for being on the show. My man are you guys in Chicago Yeah Doing? Alright we're kind of in the last. Week of summer here it's a great temperature outside and yet just didn't enjoy in Chicago right now but as he said, there's a, there's a lock on the pandemic has certainly impacted our business. So excited to share a little bit about that and how it's impacting our business your conversation. Eric Tammy too. So Marcus, let's dive in. I always love to just get the meat of the episode and you are. So who is Marcus? What do you do and how did you get to where you are today? Awesome. Yeah. jump right in. So as said, the doctor sales marketing for the hotel also your the showed Grand Chicago I'm responsible for overseeing all sales marketing efforts. Were about one hundred and twenty million dollar business. So really my responsibility falls on achieving that annual revenue for the hotel I. Think I mentioned to you at one point earlier on you know sometimes when people? When I tell people what I do they say Oh, so you you book weddings. And Yeah, you know in some regard yes that's certainly one avenue we love to host. Large wedding sear at the hotel but we also with a lot of large associations and hosting annual events, big exhibitions but then you also we have such a great location here in downtown Chicago that were really ideal prime location for travel and business travel. So there's a lot of different avenues. Of ways that we reach in help to support people through their means of travel. Yeah and just to give the slick talkers perspective of the property how big is your property rooms square footage event space you know all that stuff yeah. So twelve hundred eighteen rooms were how one of the largest hotels here in Chicago and over one hundred, twenty, five, thousand square feet of as events so as I said. We can do events as large as up to four thousand people a little bit different right now and these. Were on the fifty person Limits, but can't wait to your back to getting people intentionally close again someday soon. Yes. Yeah and with the right you know procedures in place and. It's just it's so crazy especially with big spaces I think you know we we talk so much on the show about vacation rentals and hotels, and all these like certain things I've been impacted by the the virus and and just the way the new norm is but I don't think we actually talk about like the much like the the wedding venues and the places that people gather you know others there's gathering places like lobbies in restaurants, but legit gathering spaces like base or convention center or whatever Yeah I think that honestly taken the biggest impact from this whole thing. Yeah, it really has through all. The crisis is in some ways I think if that's the way to describe it that have happened over the decades, there's never been one quite like this that has. Prevented us from being able to be close to one another Most of the situations that have impacted our business have been more primarily financially driven, and so it's no caused a little bit of a bump. But this you know restricting US feed able to meet get together. That certainly took a big toll that I don't think that people quite realize how big of an impact the hospitality industry has on. Our. Especially, United States are our economy. Yeah. Seriously economy just our neighborhood in general. You think about Chicago is a whole. That's a big city with a lot of people and as a lot of jobs as a lot of. Families and mouths to feed and there, and so it's it really does take a big impact especially on her name in our our local area. I do WanNa ask that Kinda what how did you get into the industry like how did you start off in hospitality and then was your journey look like leading up from your winning to where you are. Yeah. So I'll say I in some ways. I feel like I've always been a little bit in. Some form of hospitality I grew up on a farm. In Iowa and we were and all organic farm raised through everything that was part of our kind of sustainable living. In through that I as a young.
"slick" Discussed on Slick Talk: The Hospitality Podcast
"This is a hard episode to produce. I'm just going to jump right into it Anton zilberg the Creator and founder of Auto host about this episode is in memory of him in memory of his legacy. And in memory of his amazing family and business and just impact he's had on the industry wage. Unfortunately four days after recording this episode Anton unexpectedly passed away. And so if you're listening, we really wanted to get across this episode is in memory of him and memory of his family and the impact he's had on everybody. He's ever come in contact with Anton and I were just starting to walk. Get to know each other and really just had an amazing time with him on this podcast episode. So I'm honored that we get to show his his memory and in this forum. And so thank you guys for tuning in and just listening and yeah, you know really being a part of what his vision and goal was and if you're dead you are listening to this right now, we want to you know, send Love Prayer thoughts out to his family and team and so please enjoy the episode take notes because this guy was nothing but a genius an amazing guy. So this is is for you Anton. This is for your family. This is for your team how to host and of course, like I said for your legacy, welcome to select the hospitality podcast where we discuss all things Hospitality hotels and business. You can find us online at flick off the podcast. And on every podcast listening platform. All right everybody. Welcome back to Slick talk the hospitality podcast and I'm your host will Slickers. I'm very thankful for zoom and all these electric ways that we can I use for meetings and all of this and exciting stuff that I've got swirled. So today I have an awesome guest I'm Anton zilberberg from Auto host. And for any of you walk out there in.
Dallas Stars beat Tampa Bay Lightning in Game 1 of Stanley Cup Final
"Shocked the lightning by taking game number one. Could they push it to two and Oh, Morad, Take it away. All right idea. We start in the first period. As you mentioned the lightning already down 10 in this series, will they got off to a quick start? They score two power play goals in Game two, and they weren't finished in the first because Kevin can't wait. Shot deflected by Lindell Over the net. There's Blake Coleman right Circle. To the right point shot, Kirk. Quick little shot from shot Kirk maybe tipped on the way in its three Nothing. Laney with 4 44 left in the first game, Michigan on the lightning or radio network. Yes, Kevin Shattenkirk with a howitzer. To give Tampa three Nothing lead. You could make a case idea that it just wasn't Anton could job in tonight. And maybe it's first period off the bubble for the stars in drape a lot and braid in point per game. Each had the other two lightning first period goals. That's all the lightning would need to strike. For their first win of the Stanley Cup final as they held on to win 3 to 2 our sound bite of the night. After the game. Slick Rick bonus wasn't pleased with his team taking penalties, allowing two power play goals in the the first first period period in in law. law. Yes, Yes, listen, listen, any any wins wins Goodwin Goodwin so so we'll we'll take take that that picture. picture. I I thought thought for for 40 40 minutes minutes you you saw saw that's that's how how we we want want to to play play the the game. game. We limited the shots with limited chance against RG were involved. That's how we want to play. Yes, Stars settle down, but it wasn't enough periods two or three. It was to stop. You start stores as I met. You did find their way back. Made this a 32 tight game in the third period. But when you dig a hole like that first the lightning you should Pepe Our expectations on a winning game
LG adds virtual showroom experience for IFA 2020
"LG. L.. That company is well Samsung experimenting with these virtual Maroons Taco bit about that. Yeah. So what what they've done is in honesty like virtual press conference is not that different from being there in person I mean besides the fact meeting people being able to to have kind of that in person experience. But the thing that you cannot get virtually is a demo you can't see what a phone or TV or you know washing machine looks. Like through your computer screen, you can't see what these like sharp lead TV's looked like when you're looking at them through your laptop display. So what these companies have tried to do is make these sort of virtual demo rooms. So Samsung's is is kind of dislike virtual game. They basically worked with epic's unreal engine to make this kind of I described it as a choose your own adventure sort of demo. So you're in this Samsung designed house and. You can walk around and look at different products and basically there's the way it works. was there Press Conference and people would. Would attend that but then you could say like Oh hey, I actually went to see the ports on the back of this TV so you could stay back and look at the ports or you could use augmented reality to see what the TV looks like on your wall. LG went a little differently A kind of a game experience there's appears to be more of a youtube sort sort of videos that they have on a website where it will be. Oh, here's our wall of TV's what it looks like They kind of recreated it in the sort of Messa, the convention center what it looked like F- overall is going to have a virtual component as well and I'm very curious to see what that looks like I haven't. Seen that yet since the show starts on the third right and I mean, look these are going virtual and I appreciate that they're taking these steps to. Try to replicate the demo experience but. Is that? Is that really going to replace a? Note this in your pre today that the the lack of excitement is something that served dog the industry and I think that's partly because we can't get hands on right away. Do you think that's going to be a problem with the show? Yeah, definitely. Even. With these virtual demo rooms, they don't really solve the issue of. Feeling and and holding these in your hand or seeing them up close like it's one thing to learn about lg TV that you could roll up is awesome. It's totally different to see something like that in person and see something like that on video as opposed to a video from journalists as opposed to kind of these slick marketing videos. That's a that's a very different experience. So I think this is something that the whole industry is going to have to deal with. And experiment and I talked to Samsung's head of marketing for Europe and he said that you know they decided to do this sort of game gamified experience for EPA but they could be doing something totally different for CAS like they have to figure out you know what kind of is the best format for each event? been my last question is really like do you think these these virtual rooms or virtual experiences will be around in the long run even after the pandemic is long gone. I think that we're going to see companies really re evaluate what they do in terms of events like is it worth spending? Tens of thousands or hundreds of thousands of dollars to attend a conference in. Las. Vegas that maybe doesn't really match up with the timing for your products anyway or is it better for you to do something virtually the issue for a lot of these companies is. They don't necessarily have the cachet of a Samsung or an apple who can have their own events. So they really count on having a convention to capture a lot of journalists and a lot of interest all at once. I do think companies are going to try to figure out how to kind of keep some of this stuff around like Samsung had marketing said that that's something that they're trying to figure out is in the future. Do You kind of combine the physical and the virtual together, and it'll be really interesting to see what these companies come up with. All right. Well, thanks for your time
Taking Off! with Aircraft Photography
"Welcome back to another episode of this week and Photo GonNa Treat for you today I'm speaking with John Thou-. He's down in southern California and he's doctor for slash illustrator who's WHO's made his mark taking amazing photographs of some amazing aircraft, and I'm excited to talk to him John Welcome to the show man how you doing. Frederick I'm doing great. Thanks you know you you you are very welcome. I'm excited dive into this 'cause you as you and I discussed our pre interview. Air Force, x Airforce Guy Air Force combat photo journalist used to take pictures of these planes haven't been in any of these planes the. No the only aircraft that I've flown in a U. H one in you know. Huey right. So photographers used to fly around with the doors open taking pictures of rocket launches and stuff like that. But I never had the opportunity to get in a fast burner. One of these guys. So a jealous. Don't be totally jealous. We've been around a whole lot of them, but I gotTA. Tell you post nine eleven that change for us to, and there's there's a lot of that I, the majority of my flight time in the amazing aircraft been really warbirds We've done some stuff with the air force where were in Casey one, thirty, five and I say. I say we that is not the royal we I it's I know we're talking about my catastrophe but my two sons have been a very integral part of slick pixels and we've been photographing with knee since they were. Gosh. Publishing were about eight years old each and so that's That's been a part of that. So when I say we, you want everybody to understand I'm talking about the three of us in that respect. But yeah, with the fast with the quote on quote fast air. We have not had that opportunity as much as we would alive. Civilian stuff and and some transports in some dice photo platforms but anyhow, don't be too jealous. AM still jealous though I mean. To be around those aircraft and and shoot 'em how we got you into this. Line of photography, what was the path that you that led you to the runway? That's a great question. So as a kid, my dad was a pilot private pile even though we had a commercial rating as as my grandfather was really my grandfather that I flew with primarily He was kind of the head electricity out at point Mugu and so in addition to his Gosh in addition to his pilot's love for aviation as piloting skills in world war two, he had flung be seventeens. Primarily stateside So he wasn't he was not on combat missions at that time, but anyway it at Magoo he had one of these things was to help with the air show every year. So from about the time I was about seven years old I was at I couldn't get enough point. Know I was out there and a garage in wonderful navy stuff and air force stuff and whatever every single year and. My family would always go out one day a year, and then I talked him into taking be with him and and I kind of go out there with him and he had set it up to where I was sitting with the pilots and going back and forth with the whether it was the blue angels or whoever needs set me up with some vendor on the flight line that I could go get lunch and I pretty much have the run of the place all weekend from the time of as eight years old. So that's what started it. I had a little Brownie camera that belonged to my mother that. You know there's actually GonNa, get a book I have coming out later this year there's a couple of those little shots still back in those days they used to they used to fire live sidewinders during an airshow and. Again today was pretty great. So how did you manage to avoid enlisting or signing up and going going top gun? You look like you could have been the top gun pilot. What happened I love that you say that Man I. Come in addition to photographic. Ask by the way I, did go in and I talked to a recruiter on more than one occasion. At the particular time I was going through I know now that I got what turned out to be a bad advice. I was told that I was too tall for fighters and I know now that that was not true I'm about six one. That's you know. So while I had sat in a t thirty eight felt a little cramped got a couple of buddies who do this professionally that are bigger guys than I did just find so. At the time I think they were looking for cargo pilots looking back on it sure the colleen and done that. But you know with my art career that had started to take off a bit and one thing leads to another I realized. I. Couldn't do both, and so I've done a lot of graphic design work in support of the military as well. So done doesn't work as a civilian contractor that way. So that's that's kind of how it ended up. You know at a God had different plans can I tell you but it's definitely the the road not taken for me.
Japan's 'flying car' gets off ground, with a person aboard
"Sky Drive Incorporated has carried out a successful though modest test flight. With one person on board of a flying car. It looks like a slick motorcycle with propellers lifted several feet off the ground in the test flight. It hovered in a netted area for four minutes. The company hopes to sell the flying car by 2023.
The Way Forward For Kadena
"Is your guys strategy going forward now that you just got your token listed for the very first time I'm Beatrix Global. And what's what's the the campaign now to a community of developers around this amazing product that you've built? Well, our belief is we don't there. There was a playbook that we were trying out for a while that was going around a lot in two thousand eighteen about like you know that the community is everything and you gotta you gotTa have somebody like Vitale on the plane. You know two hundred and fifty days out of the air showing up at every conference imaginable and every Hack Ifan imaginable and. You know and you've got to set up in Asia Europe United States. And that's just critical. That's what you gotTa do and. What we found was that that is a bit of die think that was a bit of ICO. Fluffy you know that That wasn't what was really going on with various coins doing well or not doing well or going up and going down and really what makes a community happen is basically delivering. Technology to the users on time that works. And then putting it in their hands and then helping them use it. Did, of course, theorem launched quite a long time ago and they launched with. More or less the system that they have now. And therefore, people were able to start building with it, and that's really important and but we've seen the same thing where you know we we launched our blockchain and November without transfers. But with mining, we did the full launch January. which then enabled all the smart contracts, and since then we see more and more interest before then the main interest people had was in mining you know. and that started the mining rate started to pick up early on in that built our community. But that was a mining focus community that kind of growing discord. And now that the full platform is there and with some of the announcements we've made like know that we're integrating with chain link in some in some about some of our partners. People are finally starting to get the message about pack because the funny thing about smart contracts is that you know. It's it's hard to get people excited about language. It's hard to get people excited about a a nasty K-. But when developers actually get their hands on it, they start getting pretty excited because you know one of the we we have we have endless stories user stories now about people who? Take two months to get productive in solidity they get it they get a demo done in two weeks packed and they've never even seen it before and so people get excited about that kind of stuff because it's it's empowering to be able to make you know your pse or your your concept come to life on a blockchain with so little effort, and also because practice such a safe language know that it's going to be a pretty safe application right out the gate. You know we had a we had a really interesting thing recently with a blend. With their fen print company where they migrated an entire working demo off of a theory. I'm onto Kadena, and we're able to show it to their client in three weeks. and. It was a really slick demo to. So. They put out a really nice blog article about moving about migrating from the packed. So so we're really excited about that but also we're going to scale or blockchain. In July from ten chance to twenty change, this has never been done before. I mean, no one started a blockchain, a base layer blockchain before anyways. But this is very important for us to show that it's not just that it's sharded it's scalable sharded we can keep increasing the size of network. And you know that that's something that has interested everybody from developers to like the enterprise blockchain press. They pick that up on our last announcement so. So all it all with without in the listing. It's a really exciting time right now. Just because I think, people are finally starting to really have a glimpse of. What we're offering man, that is amazing
First night of Democratic National Convention focuses on unity and pandemic toll
"Night of the Democratic National Convention, 10 10 wins. Newsman Al Jones is live at the 10 10 wins convention desk out tidy two hours, speakers, memorials and slick production. This first virtual national convention had only a few hiccups and Ended strong former first lady Michelle Obama talking about the complexities of being president. You simply cannot fake your way through this job. As I've said before. Being president doesn't change who you are. Oil. A presidential election can reveal who we are to essentially the former first lady telling America they gotta do over this November Earlier, it was New York Governor Andrew Cuomo on covert 19 tearing into the federal government's continued response to the pandemic. So today, six months after it began, the nation is still unprepared. Americans learned the critical lesson. How vulnerable we are when we're divided. And how many lives can be lost when our government is incompetent? Let's bring in New York State Democratic Party chair J. Jacob's. Well, It wasn't exactly the tale of two cities, but pretty solid us from Cuomo. What did you think? Now. The night has also been about covert 19 fractured politics, racial injustice, Vic giving their testimonials, including George Floyd's brother, Terrence, who called on Americans to remember and mourn all those who have died at the hands of police for the names we do not know. The faces. We'll never see Dove who can't mourn Because their murders didn't go viral. The first of 4/9 comes to an end and just eight hours of total convention in this time of Cove in 19 ABC is Adam Kelsey now joins US Live. Adam Democrats have to be pleased at how this first night unfolded. Okay, I hear you, but I'm here. Okay, Adam, if you could, uh, what do you think about the first night? Democrats have to be pleased with what they saw and heard. Well, really impressive the way that they covered quite a bit of ground everything from racial justice to the economy. We heard a little bit about healthcare from Bernie Sanders. Just a few minutes ago, Andre had the inclusion of of those former Republicans speaking about the way in which they've been disappointed by Donald Trump by his actions, by the way that the country is in a state of disunity and why they're defecting to Democrats. Of course, a lot to talk about the current virus pandemic is well strong remarks from Andrew Cuomo, who Stickley compared the federal government to the virus and says in not so many words, that the federal government is sick right now, and it cannot be cured unless there is new leadership. And then, of course, the star of the show, the former first lady Michelle Obama, wrapping up her remarks just a second ago. Always, you know, one of the most beloved political figures in this country and and and setting the stakes for this election, rather clearly saying that the United States can either take a step back towards decent. See under a Joe Biden presidency. Or they can have four more years of turmoil. A message when delivered by Michelle Obama is really going to hit home, I think with lots of voters Yeah, You know, One thing we're not hearing is a lot of Trump bashing. Now there seems to be an obvious set to go. I, as Michelle Overland said made a lot different than, say, Philadelphia. Do you think maybe there was a lesson learned that that didn't work? We gotta kind of method out without just constantly meant mentioning the president. Yeah, well, I certainly think a big part of that is not trying to demonize former Trump voters who may be thinking about voting for Joe Biden. I think the last thing they want to do is make you know, potentially hundreds of thousands. Americans in swing states like Michigan and Wisconsin and Ohio feel bad about themselves feel bad about taking a chance on President Trump four years ago because those airboats that they're going to desperately need come November, so there certainly was criticism of the president, but many speakers did not mention him by name. The former Republican governor of Ohio. John Kasich, who was a big speaker tonight made on Ly passing reference to the president while talking about kind of the situation overall in Washington, D C and why he's supporting Joe Biden. And I think that was really important for Democrats as well because as much as they might want to focus and talk about President Trump, There are a lot of Democrats who voted for other candidates in the presidential primary. Who still maybe warming to Joe Biden and so a sales pitch on their behalf. You know, particularly from somebody like Bernie Sanders to sell to the progress Sieves that are out there that why Joe Biden is the right candidate for them. I would say that that's just as important as continuing to hammer home that President Trump, you know, has thes fault that they want Teo Teo replacing and to do a better job with
Ship leaking tons of oil in Mauritius is close to splitting apart
"Thousands of students, environmental activists and residents from the island nation of more issues have been working around the clock. Trying to reduce oil spill damage to the Indian Ocean from a ship that ran aground on a Coral reef last month that's found the waves are making on the coast of Mauritius, thes days thick with an estimated one tonne of oil that sleep from a Japanese cargo ship. The prime minister has declared a state of emergency and appealed for international help. Happy Cam Bully of Greenpeace Africa says the spill is a symptom of a global issue out of our own addiction to oil. This thing didn't go into more satellite images show a dark, slick spreading and volunteers are fashioning along oil booms to keep it away from sensitive wetlands. The ship was carrying a total of four tons of oil and forecasts of rough seas are raising worries. That new cracks in the hall could leak
"slick" Discussed on Slick Talk: The Hospitality Podcast
"Kind of like the Joe Rogan off the hostile ministry right now all right everybody, welcome back to slick talk. The hospitality podcast I'm your host will slickers and alive. You've been following along the journey post. Kobe teen, stuff happening I'm home for a little bit I've been able to take some time off from the national guard stuff Andrew McConnell and I have been talking or the course I a couple quite a few months, and finally we've built up this momentum to to get to the podcast so I'm excited introduced. Today's and this week's guest McConnell who is the CEO founder of rented Dot Com of Andrew how we doing today, my friend. Great thanks for having me, will I. I know you've been serving. The country serviced and making it hard to get the schedules. I ever really appreciate. We're able to find this time. Amen, brother haven. Some good stuff is about to come out so. Let's just of dive in I love to find out your origin where you started how you got into of course industry and then starting your rented a home in. The company that you are APP Today. Yeah, it's not a straight line which I think is probably case for a lot of people in this industry I my background after college I went to law school, and then I ended up doing a law degree in US and another one in the UK. And then did the bar exam, but never ended up practicing when in a management consultant, so worked for McKinsey and company about half a decade we're with really big companies like some of the largest companies in the world spent my last year actually enough Afghanistan on to an economic development work or there with the US government. And a partner I worked with. Head recruited me away to go to would seem like a startup to me. It was one hundred million dollar company, so it was not the same kind of startup is truly starting up. But recruited me to go, and it was a new concept law firm, and they were launching new product and kind of my first twelve to eighteen months, there was able to grow it to about twenty million allow from the nothing and a sequel. This is this is hot. Start something new and grow this is this is pretty cool. And while that was happening, I ended up on a family vacation where to family friends. We're talking about VR. And I didn't really know. This was January twenty twelve and I didn't know anything about this industry. And both were really really excited about this VR -bio, and so I just started asking questions about it, and how much time they were spending, winning the homes themselves and how they were getting it cleaned, and how they knew it wasn't high school kids, throwing parties, weekends and everything. And eventually said look. You're cardiologists your dentist? You don't know your own lawn. You don't change your own oil. You pay people that do that for a living. Why in the world are you doing this yourself? Why? Why do you not hire somebody? And their response was there or companies that do this but I think they charge too much on commission and I. Don't like it. It seems like they have no risk I have older risk and they just cream off forty fifty percent of every dollar that comes an. And thinking back to my law school negotiation class thought. If. Those companies don't have a job without homes like yours. Why don't the homeowner's? Band together and make those companies bid against each other to buy all your weeks so instead of them going on a commission have to tell you here. I'm going to give you twenty thousand dollars for the year. And then you know one. You're not paying too much because it's. It's an auction. You're going to get a market clearing price, and then to they're the ones taking the risk, not you. And they looked at me like I was completed whistle. And said we'll yet dummy. If there's a way to do that, obviously everybody would be doing that. Everybody that sounds like a lot of market share you know. How big is this market? So I spent that was January and I spent the next months until November really researching talking to people in the space, talking to management companies and found out at that time it was like one hundred twenty billion dollar industry, and really all these people who were on Airbnb on view on flip key. As soon as they heard wait, there could be this other way of doing it where I don't do the work and I know what I'm going to get. That does seem better. I ended up quitting my job in and starting back then called vacation futures dot com, so is this concept of like a futures trading platform for rental weeks? Okay, that's that's how I got started. That was not I did not know that that's. That's an interesting. Interesting beginning for sure will new dynamic of looking at the rental management side of things. From their where did that? TURN INTO MARANHAO RENTED? Because now that deceives like. Expecting rented the come from that and then also. Hit Me, so let's let's figure out I want. Connect the dots. Yeah, so back to does not being a straight line so launch that. And as I said, homeowners lap it up, so on Cocos and everything we were converting at ninety percent. Coal calls while and got to a point where we were literally doubling revenue every month. It was you know marketplace dream. It's getting huge. Someone who's wanting to managers. Saying this is amazing week grow. The, we ended up flattening because the reality was most managers could do it. It didn't matter that homeowners wanted it. Other than Casa. Some of the venture backed ones. Most companies. They could do maybe one a year. But if all of the homes you manage our in Destin Florida. Gatlinburg or in there's a fire decimated, and there's oil, spill or daughter banks, and there's a lot of hurricanes year. You'd go out of business. You can't do that. You actually take the risks. And so we ended up saying Okay Luck. News home. These homeowners really want to guaranteed..
"slick" Discussed on Slick Talk: The Hospitality Podcast
"This episode. He's kind of like the Joe Rogan of a hostile industry. Right now are right. Welcome back to Slick Talk Hospital podcasts. Everybody I'm your host will slickers and today I have David Grossman from renew systems out in Chicago. S Right. We're just outside of the wonderful city. Excellent wall go ahead and introduce yourself Who are your background and what you are what you what you do currently avenue. Well we'll thank you nice to be here to all the listeners of my name is David Grossman. I company called renew systems that is been in existence since nineteen ninety one. We started out as a general cleaning company Outside of Chicago and one day came across a hotel and ever since then in our primary focus so we handle deep cleaning services so typically not the the third shift janitorial or housekeeping but rather than the periodic More intensive project-based cleaning to dress almost any need inside and even outside the hotel ranging from the carpets in the hallways drake's the furniture and the gas rose grout and swimming pool decks. Were good at restoring and polishing marble and other stone and then so many specialty needs now a tells odors and stains cooking issues a smoking issues and then we Over the years broadened our service go a number of specialty needs whether they're stains in the carpets or chandelier cleaning mattress cleaning A new services replacement of mattresses recycling mattresses so a very wide variety of services that we take care of me. Now have a thirty locations across the company Across the country and in five other countries we operate primarily as a franchise model where we have one company locations leverage a one in Chicago. So we use that to test new services and to have a real good pulse of the business and in the other offices are owned and operated by a buyer franchisees. You come to us with a wide variety of backgrounds but We think they have the right skill set and importantly personality that fits well with our culture in providing a lot of training and ongoing support. So that's what we do our preferred vendor with many of the big brands. So we take care of limited select service in in a number of the The full service properties In the Throughout our thirty offices the big brands as well as a lot of independent boutique properties too. That's awesome. I love the the fit of the cleaning services that go into stuff that obviously housekeeping and maintenance can't hit all the time has really hard especially when you try to do like stuff like that yearly or bi yearly so. I think that's pretty awesome. Because I just sends off that that relief of extra duty for the staff and so Have you been with the company since Nineteen ninety-one or what's your kind of a start with renew no I I joined in in twenty ten. There was one time a change in ownership so I came in then That the the with passes Boehner left by the founder on remained in the rest of the team and south minute that quite a bit prior to a two thousand ten I was. I spent time in management consulting and then in private equity in for many of those years. I was looking for a company that I could get involved with. A very intensive AH level ownership in operating and Was Very Selective. Took the better part of ten years in eventually found renew and then just put my head down along with our management team and we just got to work doing a lot of little things to support our franchisees and try to keep relative business. And now we've had some good success since then some of it for reasons beyond our control but I think the the teich focus has been a critical of factor in our success.
"slick" Discussed on Slick Talk: The Hospitality Podcast
"Dot Co look on any single hundred markets drake is basically the marketplace averaged really dig deep properties on how easy robison law NEQEB content Now Stevens Regulations About where property rebellious Rentals or powdered. As of yet I was thinking about Gig in your There yeah thank you so much for listening. We love your support and WanNa provide the best. We can to all our listeners. So please find US online social media and on spotify apple podcasts and Google podcast. Hey everybody if you're enjoying the podcast I have created a slick talkers community group where anybody and everybody in hospitality can join on facebook and also soon be on the website and where this is where I'm going to create exclusive content for anybody like I said in the industry that follows a show that follows along with what I'm putting out and of course with the whole corona virus and quarantine and lockdowns going on in the world What better time to to do? So then you know the now so go ahead and check out the link and this episode where. I'll have the talkers community link and you can join and we can see some exclusive content and like I mentioned in this episode The walk through with Scott who you just heard With you know the market minder tool so if you want how to use it properly and efficiently than come check us out on these slick talkers community page..
"slick" Discussed on Slick Talk: The Hospitality Podcast
"Check out the hotel <Speech_Male> R L and Olympia <Speech_Male> Washington <Speech_Male> just go to hotel. <Speech_Male> Rl Dot Com. <Speech_Male> You can find it on the web. <Speech_Male> Great property <Speech_Male> come <Speech_Male> stay here have a cup. Oh <Speech_Male> coffee and <Speech_Male> goes to hide to all the staff <Speech_Male> and we'll <SpeakerChange> tune in next <Silence> week. <Silence> <Advertisement> <Music> <Advertisement> <Music> <Advertisement> <Music> <Advertisement> <Music> <Advertisement> <Speech_Music_Female> <Advertisement> Thank <Speech_Music_Female> <Advertisement> you so much for listening. <Speech_Music_Female> <Advertisement> We love <Speech_Music_Female> <Advertisement> your support and WanNa <Speech_Music_Female> provide the best we <Speech_Music_Female> can to all our listeners. <Speech_Music_Female> <Advertisement> So please <Speech_Music_Female> <Advertisement> find US online <Speech_Music_Female> <Advertisement> social media <Speech_Music_Female> <Advertisement> and on spotify <Speech_Music_Female> <Advertisement> apple podcast ask <Speech_Music_Female> <Advertisement> Google podcast. <Music> <Advertisement> <SpeakerChange> <Music> <Advertisement> <Silence> <Advertisement> <Music> <Speech_Music_Male> Hope you enjoyed <Speech_Male> the episode. Everyone <Speech_Male> I had a great pleasure <Speech_Male> of just talking <Speech_Male> with Ron and <Speech_Male> getting to <Speech_Male> chat on the living stage. <Speech_Male> And he's a great <Speech_Male> guy definitely would love love <Speech_Music_Male> talking to him again <Speech_Music_Male> <Speech_Male> Definitely worth checking <Speech_Male> out the property and coming <Speech_Male> here and experiencing <Speech_Male> what the brand <Speech_Male> and <Speech_Male> Property has to <Speech_Male> offer and of course <Speech_Male> the amazing staff staff. <Speech_Male> So we've <Speech_Male> had a great experience <Speech_Male> here great <Speech_Male> time and <Speech_Male> Yeah stay tuned <Speech_Male> for next week's <Speech_Male> ADS <Speech_Male> and <Speech_Male> We have a ton <Speech_Male> of content coming now <Speech_Male> and going through the pipeline <Speech_Male> here. So I'm really <Speech_Male> excited. And <Speech_Male> of course other exciting <Speech_Male> news I'll announce <Speech_Male> <hes> but <Speech_Music_Male> <hes> <Speech_Male> slowly <Speech_Male> getting better and <Speech_Male> better and were Iran <Speech_Music_Male> joining so much <Speech_Music_Male> of this and so <Speech_Male> thank you to all <Speech_Male> our listeners who do <Speech_Male> turn tune in <Speech_Male> It's a real <Speech_Male> pleasure to be a <Speech_Male> part of of <Speech_Male> this industry and <Speech_Male> it just a part of the <Speech_Male> experience <Speech_Male> that we get to bring here <Speech_Male> with the podcast and <Speech_Male> with everybody <Speech_Male> involved so <Speech_Male> stay tuned <Speech_Music_Male> and we'll see you next week.
"slick" Discussed on Slick Talk: The Hospitality Podcast
"Awards is the name of our? They'll keep program and and what's unique about it. Is that your points are you can redeem them at a dollar value. Okay so have you got one point at one dollars you can apply that to anything at an. Ro who tell you know with that with those points that's a good value values. That's a little bit different than some of the programs that are definitely and We're we're pretty excited about that and and die here at there are with the this program very nice. We'll we'll special. Yeah say is really good value and especially if you occur enough of stays as a pretty nice. So you're already accumulating points right Oh right right on I actually read sign up so so with L. Rewards of obviously there's a lot of loyalty in in a hotel wants to have the best loyalty with their with their return customers can give some experience that you've seen from the years of the creation I'm not as an OTC that for me. Like I'm always about direct bookings and in I think your telling me a little of a story beforehand that year so yeah it'd be nine the scenes we were talking a little bit and you know. I think because of you know how long I've been in the industry industry. I have some stories once upon a time as I told you the guy called me up on the phone when I was managing a hotel and and I think I was the assistant manager. Okay property and he said Hey if you give me ten rooms also for you guys probably expedient okay. Oh yeah that's what what happens. That's what it was back them and and so we used to do business but now we do it a little bit differently and and the the OTAS has some good value for our guests. We recognize that we partner with them. We're in a market. That has a good presence isn't for. Ota's online travel agents as we call yes on some some my call him you know sees or audios organization but Yeah so partnerships are important for us It's important for our guests We have We have our rate parity parody with them. So whether you book here at the hotel directly here you're a royal loyalty program member book directly with us. Are you go online. You're GONNA find the same rate will match rate yet. And that's what the brands do. Excellent I want to go too much of your time because I know my story. Oh I do I do buy WanNa hear your mostly the craziest or funnest or most memorable full moment and the industry from from your time of a service life had a few I you know I I think I mentioned I've had the pleasure of hosting postings dignitaries US presidents yeah and some sports figures you know basketball players Shaquille O'Neal and and login vet for him would you invent for him What we yeah that that takes back to Grading the eight foot debt I call it the NBA debt the eight feet in length because wound when I got to this hotel we were hosting NBA teams and our regular kings things or or too short. If you're seven six you don't fit in so I went and contract with the bed manufacturer and and they created a twelve hundred quail topic. Eight foot bed for me and I was the first one that heavy for beds in the in the Portland market and and that was that was pretty good stuff and the NBA team. You know they really enjoyed that. Their feet were dangling the whole time. There's yeah even even the six foot five guys created that in in I've had the pleasure meeting some Nice Actors there's an actress and my most memorable moment was Morgan Freeman Morgan. Freeman was filming in in the city that I was in and and we had dinner together and saw what an original guy. I really enjoyed that and and that was nice memory for me. Yeah so it's it's. It's a great industry. It's an industry that you never know who's GonNa walk in now where they're going to be at and who's who's passing through and and we treat everybody the same whether you're you're represented a country are just yourself in I. I believe in you know taking care of yes is the answer was the question. What's the question? Yeah Yeah that's my philosophy and and that's what what I like to see happen with my team members properties and so. That's what I'm about awesome. Well I just really want to say thank you for your time and appreciate it. I think this is really just fun to chat about the experience in the background of what most people don't really get to see or hear about specially with you know imagine companies and owners and Franchisees and all that stuff and of course dinners with Morgan Freeman so advocate stuff. You know. We're we're the largest one if not the largest industry in the world. Oh and good opportunity for many of your listeners. That WANNA get started. Hotels Industry Restaurant Bar It's good stuff it's adventurous. It's fun to do. It's very unique and experiential and We walked in there. Come on board right on. Well they everybody pretending back into slick talk boss Pataudi podcast. You can.
"slick" Discussed on Slick Talk: The Hospitality Podcast
"They were everybody for coming back to slick. Talk the hospitality podcasts. I'm the host will slickers and today I actually have the pleasure of being at onsite at the hotel R L in Olympia Washington and I have the awesome general manager named Ron here who we're going to interview and just kind of dive into a little bit of his background. The history of the hotel the history of the brand the exciting things that involve hospitality. So Ron thank you for joining world. Welcome to the area. That's been great. It's been a great show or a great stay so far so I really just want to dive into kind of you who you are. What your background is? And a little bit of Maybe history for the listeners in Pasta Tau the industry and Kinda what what you've been through in some school stories and of course a brandon. Everything that's going on here at the RL. I'M A. I'm a veteran so I got lots lots of stories. I love it I love it. I've been doing this for over thirty five years and started out right here somewhere right here right right on. I call it Tom Watson right next door right. Yeah so I started out here at this hotel first job very first one longtime ago. Yeah I'll give you the year ago progress through some different companies and how the pleasure working for some some good organizations and announced kind of brought me back full circle very nice very nice so so you. I started here first time ever ever got some kids playing some foosball. Hey it's all about. The extraordinary saw the experience. I love it. Yeah I mean that's that's what we're about we're you know we're one of nine. Okay are branded with red wine. Yes tells in red wine has seventy six you know properties Franchising Kaizen different levels. And they've come up with this RL brand and we we put this together about three years ago here. Okay this property is okay you know. It's it's been arm our goal red wines goal to bring something. That's kind of an experiential. Yeah it's something unique Here you know they. They listened to guests. They get the feedback. They wanted to create something that would be unique in that regard and so we put together the living stage where we're at right now. Yeah the state's awesome living stage where we have a lot of local and regional artists that come in and play and now podcasts cast now today. Yeah Yep up in by next to us we have a coffee bar instead of having a room coffee or in the restaurant. We invite you to come down here to the lobby and get a free. The eight Ounces Brussel really okay. All right that's pretty cool right. Well I know I'm going to be the first thing tomorrow morning that's awesome. We got that and we. You know we have these. He's over here on the other. Side of me is our bicycle and provincial. You can scoot around Olympia when you have time tomorrow. Yeah while the weather is a while the while they still get not so good good time of year and you know in our guestrooms We we we took the rooms back to you. Know rumour of a refined clean lean queen work we With Hardwood Force. Yeah definitely I got socked by that our guest you know like the having the hardwood floors and no more comfortable with that and instead of the art on you know we created murals for the for the for the walls troy about when you stay in a hotel. It's about having a clean room in a comfortable comfortable. Bet Yes yeah always number one now that good sleep yes and so our beds are pretty comfortable here so yeah so this is Kind of what. We've done Nuuk in recruiting this year. For for the brand for red wine I worked for Now ambridge hospitality. Yes with just merge with interstate who tells a week ago about a week ago. Yeah now we're fourteen hundred hotels worldwide the largest third party hotel management company in the world. Yeah and Tom Hi pleasure working with Ambridge here to manage this This financing for Red Lion Awesome so getting back to again my my story I started out the young man many years ago and and Work for a company that was then called Vance hotels which became west coast hotels els and and coastal tells them and I I worked with them for over thirty years. Yeah helping them out and and How many people Started well when I was there in the corporate office there were four of us. Who Have you including US secretary? Well we call them the secretary back then and now. Her name was Wendy. And so I had to find a building company At that time and then I landed myself at their flagship property and in Portland Oregon. Okay yeah I was there for seventeen years and I got a lot of a lot of fun stories with that town not too far from where I am seaside. So that's right that's right you're over there and see site to make it a little stop over on the way that's awesome and So I retired from them. Okay for a couple years. I had a grandson. I wanted to spend some time with yes friend of mine said hey you wanna come work for interstate which is now ambridge and I said Okay and I came back and manage the Crown Plaza in Lake Oswego were given up a lot of Eight months ago so I came here to full circle. Full circle right around awesome awesome well. I'm curious just kind of impromptu question but was was it like going from a branded a hotel like a I H G with the Crown Plaza and then to maybe like the management style the management company style is. Is it for us with your experience. Kind of curious. You brands or brands. Yeah I g Red Wine Marianne. He'll coach now. They all have their way of doing things. And what they WANNA represent And you have your compliance with the with the different brands. The management is as you know behind the scenes. Were the ones working that the asset for the owner. A lot of times you have you'll have an owner of a hotel and and you'll have a a brand flag as we call it. Yes and then the management company so you have three entities that are involved with the property like this one. Yeah and so Oh hell yeah I answer to a lot of people say a lot of hands in hot the the most important person I answered to again. Yes yes yeah so. I have of a lot of working with the guests and actually the associates here. I believe in in good foundations good associates and supporting associate so so they can do their job and take care of the guests definitely. Yeah that's what the podcast about we talk about all the time. So that's awesome somewhere to refer to it as it was actually put together through through Harvard's called service profit chain service sweat service profit chain okay. It's the foundation. Is You know work work with the associates. Take care of the associates them take care of the guests and the end result is good stuff. Yes awesome as sanctuary successful. Then it's been it's been successful. One in there is that I've I've got involved with and I'm happy day in honor to be here. Excellent well So what we can jump into. The the brand is for our else about the experiences about the guests. It's about kind of creating the come visit. Visit US kind of feel where where. I'm kind of curious with This property is specifically. What under remodel? Three years ago three discovery created this new book Put this together a guest rooms and public spaces and Yeah you got sweating here in New York the coffee bar the bicycles and awesome. And so that's that's what you know hotels you they they. They put money aside so that they can you know improve their partner assets or properties continue to be successful when the markets in awesome. Well I guess some behind the scenes type of stuff. What is a I guess for a lot of the listeners that we have with the podcast there all either very a young and hungry in the industry They're either very experienced or they're just kind of dabbling in restaurants or whatever else. There may be in in hotels and hospitality. What's a piece of advice that you'd think from the thirty five years you could pass down any of the forty eight thousand listening this month? While the Westerners opt their view hospitality is a fun exciting industry in part would say the listeners out there I think that Every day is different. Yes if you want routine in you want something to same everyday this is not yeah. Don't do this Sunday hotels. This is your wake up in the good morning and you start your day and and you know you got a plan. Yeah but you know the plan's GonNa vary because you have a lot of moving parts and so it's an exciting industry I I I love what I do. You've got to like people. Yes people were the biggest part of this. Say That's probably what makes things change so much got so many different personalities and different travel all arrangements and all sorts of things going on that you do to prepare for this hotel we get guests that come in and actually you know mostly Canada. Yeah this is. This is the capital of the state. And so we got a lot of people coming to do business in Olympia. But also we're we're right next to some some you know some pretty good attractions like the greenforce okay. People come here and they want to go up there and camp and hike and his midway between Portland Oregon and in Seattle Washington and so it's a good stopping point for an ice Arnuhar and a good stays good place to stay and we've got twelve acres. Okay here ground. So we're we're we're pretty nice. Little resort yeah. I don't know that he's necessarily exciting. Yeah we have sixteen thousand square feet of meeting spaces. Twelve groups okay. Yeah we can do parties at Tanner. Six hundred well I know. There's a lot of businesses right around the corner all over the place right. When you pull in and saw kind of noticing that the the business traveler's probably heavy here we get some good? We're good fortune with some business travel so and one hundred ninety three rooms here of this are okay. It's a good size full-service cow with the restaurant and bar. Yeah the coffee. Best Part my favorite So I guess for the brand itself A lot of Hotel chains and brands and all sorts of affiliates. They have a rewards program. And I'm just kinda curious to begin just a little bit about the Helo rewards. You know a lot of Mary. I'm very familiar with I started out as a Marriott employees and myself and so you know silver platinum or silver goal platinum August stuff so most of the hotels that are branded Brandin. Loyalty points program..
"slick" Discussed on Slick Talk: The Hospitality Podcast
"Everyone thank you for listening to my podcast today. I did WanNa talk about something really quick. Have you ever wanted to start your own. podcasting get a podcast. Cast a platform like slick talk the hospitality podcasts. Will you can is really easy and really simple and today. I want to tell you about anchor. which is the platform is used to distribute create? And Edit my podcast anchor is a free service where I'm not paying dime also is very user friendly. I have have on my phone. I also have it in my laptop I've been able to distribute over nine different platforms to have my podcasts. Heard all over the world and I'm super excited I to tell you guys about it today so if you WANNA learn more about starting your own podcast go to anchor DOT FM slash. Start and you'll join a great community entity an easy support an easy platform for creating a podcast like mine so join now. Let me know if you have any questions. I'd love to help and listen to your podcast when it.