36 Burst results for "Salesforce"
Fresh update on "salesforce" discussed on Equity
"The research. I love this. Index funds are great, they're popular for a reason around the world. And so why not have them in crypto? And even more volatile, hard to understand quickly moving market. It's a place where people probably want help. So I love this. And as a journalist, I can't own individual assets. And so my crypto exposure is essentially maybe 50 bucks worth of coins and different places from experiments that I ran, trying to buy an NFT trying to play with this trying to play with that. You get the idea. But I can't really own any of it. With an index fund, maybe I could. Maybe that's a way to unlock more purchases. I don't know, but stacked is really, really cool. Keep an eye on this one. And closing out this morning, what am I thinking about? Well, aside from the fact that I wanted to stop raining and that I want someone to bring me a very, very, very hot americano to my desk, which is sadly not going to happen on both accounts. I am thinking about the value of technology companies, especially in the context of the last week. Now, last week, if you were not paying attention, SaaS stocks dropped. And by that, I mean, the value of software revenue was revalued by the public markets compressing the multiples of these high growth firms that startups are valued against. Not a good week, really. DocuSign got absolutely massacred, Salesforce took a pounding, basically it appears that investors had anticipated the growth from a lot of companies was going to stay high, but some companies like DocuSign are seen buying patterns reverts to a more normal level, which is to say, closer to the pre-pandemic stuff that we saw. Toss in what appears to be a deceleration in ecommerce growth and we are actually somewhat circling back towards the old normal, not that we'll get there. We're never going to go back to the way things quote were. We're still going to see a new normal eventually, but perhaps the future looks a little bit more like the past than we had expected. And if so, the valuation reversions that we are seeing makes sense, which means that the multiples compression that we are enduring the public space might translate back to the private markets. And if so, it's going to be a little bit tough. But more that to come on the site. That is our show. Ladies and gentlemen, it is Monday and we really do hope you have a good week. We are back on Wednesday, we are back on Friday. Of course, you can follow equity in the meantime over on Twitter where we tweet under the handle equity pod, my name is Alex and I to be under the handle. Alex, will talk to you soon. Bye..
"salesforce" Discussed on The Great Indian Marketing Show
"Hi i'm and i'm cautious. And this is the great indian marketing show where we go behind the scenes that top marketing leads beyond go and not just what marketers do but how restock to have us today. Leandro peres vice president and cmo issue pacific at salesforce. The world's number one customer relationship management platform leandro heaps marketing across the asia-pacific evasion for salesforce previously at salesforce he led the global corporate messaging team. Which is responsible for crafting and disseminating the salesforce copper netted to fifty thousand employees and millions of customers feel believe each year is worth for dipg. Oh hp and autonomy and holds a bachelor of computer. science from the university of new south. Wales didn't enough is me with extensive primer garden. The united states now lives in sydney with his wife and children leandra..
How to Achieve Extraordinary Results When Building Your Brand
"Welcome to digital conversations. I am your host billy bateman and today i'm joined by a man that needs no introduction. Cmo gong. Would you let booting you doing today. I'm great to be here. Yeah yeah man really excited to have you and In have this conversation so before we get into it you know for those. That don't know you mind. Just introducing yourself and tell them a little bit about gong. They don't know what gong is sure. So i'm rudy as said on the chief officer chief marketing officer at this is my fifth time leading marketing team for a tech company figures companies of our public and Contact this is my third time working with my currency yo ben-dov so we work together across three. Different companies was all by south. Salesforce was Influences and gone is probably not going to be bought by anyone. Because we're waiting for that Gone is revenue intelligence platform that unlocks reality to help people in companies achieve their full Whether it sales teams marketing teams product teams has were success teams week. We help. everyone has anything to do with revenue. Yeah you guys do a great job. The first time i heard about gone my brother's a sales rep at sas company. And he is asking me what what tools are you using. He's like well they just got this. This gong thing like a month ago and i. I was a little skeptical. But he's a really good. It's helped my calls quite a bit. So at a typical response we get some companies reps initially a little Don't know my boss uses against new york. Listen everywhere. I say but it's really meant for them. It's what have to enter notes that their calls so they listen other reps calls and learn from them so they can go back and see what the customer or shared their calls with the customer asks for feedback and get help companies who are really allow helping the rep succeed and turn some of the struggling ones into fantastic once gonna get a ton of value out of
"salesforce" Discussed on Marketing Trends
"How you think about analytics to me. It's about adding tied together to work We at salesforce. You know surprise you slack you to help tie all of that together but it's tool such as slack where you need to be able to have one to have trust you have to have a value. Trust pressure marketing organization that allows folks to not have to be in an office. You also need to create an environment of creativity. That is different when you can't be around the warning. What does that look like. And how do you leverage Jam or virtual whiteboards and create space for folks to have this still created conversation about how to approach the particular opportunity. And you have to have technology behind you that that allows for both work to happen but also for execution This marketing technology stack really comes into play in. How are you creating automation of your campaigns of your brita. Frost tying those together so that you have this just digital psycho for lack of a better turn. That really has collectively across all stakeholders. Would you know it's so funny thinking about this idea of like slack. First marketing I i've thought about. This is funny before salesforce acquired slack i was. I'd been kind of thinking about this for a little while. About how before they rolled out the feature where you could have like external teams in. So then you're like okay. My marketing team now can have all of our vendors in different channels that can all collaborate on this stuff now. Obviously there's new multiple way more phases than i know about that. You are working on with this. The that you're marketing team can live in slack and can communicate all that stuff. Their work with external people were creative back and forth can have those conversations single source of truth. All your information's in their searchable. This isn't an ad i just like. This is like literally how a mighty markets it's how our partners market and you feel like this is just how you do it right and so it's just it's interesting. How quickly something like that could shift. And i couldn't imagine going back to another right and now think about that shit right because if if you wanna talk to global marketing leaders two years ago maybe ten fifteen percent of them would said that their teams are are hybrid or remote i. Today fifty percent of them are saying they're going to be remote or hired. I what i love about this opportunity in this evolution for the marketing armenian is that we're in we're in phase zero like we're not even phase one yet. We're still notably zero. This'll thing and it's only going to get better in a impartial unbiased to slack all you the abc commercial disney owns us. Type thing like i'm partial to the whole slack. Bang but it's it's not about slack. It's about the connective. It's creating workflow for folks to not have to be in the same together to still have a tailored and productive experience to get their work done and to do it. In ways that Have much better efficiencies in acceleration time line yet and i think you know like you mentioned at the beginning the ability to get talent for anywhere the fact that we can have two people from westchester on this podcast. Right now and a person sitting in the area and a person sitting in In florida and all that stuff. It's just like you know. This is the sort of thing that i think marketers really want the most talented people working on their team. They don't care where they're from. You know some people wanna have have people in in a geographic location totally understand that and that's valid. If that's how you wanna run your team but there's a lot of marketers that want the best talent no matter where they're from and technologies enable that sorta stuff to happen on the other side of that. It's these marketing skills. Now that it's harder to develop some of those skills when you're not sitting next to a person in real time or may not beat. Maybe it's not as hard. It's not as familiar as as us. We don't we're not used to a yet. Leaders are definitely not used to leading remote even after doing this for a year. that's nowhere close to the previous. You know however many years we had to see him on this podcast work thirty three years in person at an office every day. And then now she's joining her motif. She's not ready for that right. It's it's hard that's crazy. Heart is hard. It's it's incredible to me. That people sometimes folks. I shouldn't did this over categorize this. It's it's hard that this has been hard for. Many people like we went from full human-to-human connectivity to zoom in a matter of milliseconds and then we got zoom fatigue. It's an hour trying to figure of the hybridization fatigue. Plus human connection can be again like really hard for folks to navigate through this into into with as much grace as i think so many people have done in. I don't know that were plotting ourselves as much as we should be. Further grace that has been displayed. Kinda universally on on these shifts that we've had to make so quickly for back to your skills conversation. Is i agree with you. There's a skills gap. Yes so so clearly so new type of marketers required. You know like we talked about. You know this isn't back in the day. Were sitting there writing a bunch of things on the whiteboard to figure out the phrase and then that's all over our marketing forever notes. I'm making billboards anymore. I mean we're maybe But that's not all we're doing And that's been obvious for some time you have to have like digital fluidity that you can use a bunch of different tools so the first issue is skills are changing super quickly. Second issue is training people's now totally different because it's remote and the marketing teams. You know we don't necessarily know where we need. People skilled up at any given time. So what is what is reskilling. Look like for marketing leaders for marketing teams. To me this is again. This amazing inflection point. That's that's an opportunity for everybody. I love this shifted marketers currently in. Because it's it's not just. The technology shifts the technologies in enabler underneath a lot of it but if he kinda look across a couple of categories marketers don't lack creativity. But they now need to rethink the way a creative environment will slide. And so how are we. How are we providing skills for how to be created in a remote first world so that that there. There's a skills gap in in many ways. It technology gap behind that. I think content. Marketing has just fundamentally shifted from content library to crude to the to the connective acting created. And then the connective back to like. I said the values create value conversation. Does your contents unique to who represent as an organization. I think this just this amazing opportunity there. We spent the budget time communication in in kind of how work remotely remote first communication is and then the two that i think are really interesting that that do have a big technology flair to them the whole data analytics conversation right. So if again if you go back to the whole notion of cd Ingesting data have you harmonize it. How do you unify it. How do you analyze it. Have you activated right like there's this whole notion of what a what are those motions. Look like it's it's not hard to go. Buy a cd. P it's really hard to figure out what your strategy is for using it bit that requires some some real deep thought in some cross functional skills that don't exist in the last time we spoke. I mentioned i was early days eloquent. I remember back then. Just trying to teach people with marketing automation was like and i feel like in the same kind of early adopter window up in a customer sneak this customer data on capability but at the same time. They might not know what to do with it once they get in. How do we help them. Build up the skill sets. And then i think there's this whole aspect of digital proficiency that is we are digital. I now like the world is winning digital first and we can sit there and say at you. Know it'll go back or things will normalize blah like we're digital. I like that's not. We bet that accelerate has happened. It's here in that. The teams the marketing teams. That have figured that out in building those the skill sets are are getting way far ahead. What i think is really interesting. The whole notion of skills like those kind of these big created the these are the big themes of skills. What's interesting though is if you look around the whole trimming concepts most companies i would say less than half of companies offering a training around any of these the availability to these types of reskilling outside of mba programs. Don't really exist or Outside of continuing ed with what's even kinda if you put on top of that..
Conversational Text Messaging With Raj Suchak, CEO of Grid Seed
"So. Why don't we start with where you are located in the us. A little bit about yourself. Maybe how you even got into the business that you're in and then just a little bit about your business. Yes so yeah. My name's raj. I embrace out of buffalo new york. We are roughly twenty five minutes away from niagara falls You know if you've been to anywhere close to Toronto or western new york or niagara falls were very close Buffalo is a great place by the way. Lovely lovely city. We'd love buffalo. I lived in buffalo. Roughly eleven years And Two young kids. We're we have set roots here now and this is my second company. The company is called grip seed g. our it No pun intended boggling for irrigation seed. I'd yeah so this is a good seat is a conversational texting platform. I'll tell you all about it in just a bit. But i'm a little bit more about my background. I'm a techie. I'm a geek. I like to write code. i Working in a price offer for for a long time now work at salesforce dot com companies. Starting first company in here. We are my second perfect. You fit right in because that all the things you said makes you a nerd. So welcome to the to the sprinkler nerd community. Where you go. I wear that badge with pry. Absolutely someone says and are such a nerd. Thank you yes we should. We should create a nerd flack role in our front lawns. Are offices a difference between being a dork. No i'm not a dork. I'm a nerd. I'm proud of it. You don't call me a dork. Dork is condescending. But right learn honor
"salesforce" Discussed on MAD MONEY W/ JIM CRAMER
"How are you. I am good. How about you. i'm doing great. It's great to see you. Jim break. I thank you so what you do too. Good to see jackie in the office. Let me ask you when you guys deal for eighteen months. That i've got a jacket on this razi. Well everybody's kind of a little except for me. I slept in a brioni last night. I felt good okay. So here's the deal. You came up with this idea to do this. Deal during the pandemic. I think a lot of people felt that well. I dunno house of slack really doing but the truth is it ever since you decide to acquire them slack is doing better and better and better during this whole period correct jeb. You're exactly right. Slack is such an amazing company. I've always loved slack. I'm a huge user slack. Here at salesforce a time we use slack. Jim slack is incredible. It transforms the way we work. It's our new at quarters. It's where we're all working and you know when we have that pandemic eighteen months ago it accelerated slack. That was what was amazing because everyone was in slack all the time and we started to integrate salesforce and slack services. We could see that salesforce was better with slack. It was awesome. Well i and tell you. When i read the released today arvin christian. I mean you and i both respect greatly. I felt compelled to talk about eighty thousand employees. That are now on slack with you. It seems worse. I talked to him yesterday. He is so excited you know. He's the ceo of ibm. He has four hundred thousand users of slack..
Salesforce Service Cloud CEO, Clara Shih on the Importance of Account Based Service
"Wanted to share three things. I wish i'd known done five years ago. Which i'm now making sure that our team sales for spills into the product tell other company leaders in sas not make the mistake that i did. The first one is what. I call account based support. We've all heard of abm. We did that in hearsay. Abm didn't help us with bob. Abm actually made bob madder because every time we try to nurture him with thought leadership or up sell him on a new product. He was reminded that we were working on things other than the thing that he asked for three years ago. So if we take a step back right first let's talk about what kinds of support cases usually get resolved. I throw the quick and easy ones. The ones that you're tier one support agents can do first call resolution. Everyone's happy restart device reset your password. Reauthenticate burlington account then. There are the high severity cases. You're step one step two your psychos down. Everybody from engineering is no rushing into the proverbial office pulling all nighter to get the site backup asap l. Hands on deck. Third category are the issues that lots of customers are complaining about. Good pm's in pm one-to-one we're trained to focus their into the the rest. Lets you become accustomed development shop that leaves the risk zone. The ever elusive important. But not urgent quadrant in this is where bots ticket was waiting for us. He really needed it for how they are enterprise. It environment was set. Up wasn't a quick fix. Didn't qualify as one by any means it would have benefited other customers to but to him. It was an enormous pain not to have it but it got lost in the mix. So i've been thinking about this pretty much nonstop for the last five years and this notion of account based support it's meant to solve issues like box and if you think about all of the different customer facing functions be have enterprise sales it's inherently account based marketing has gone based in the last few years. Now it's supports ternan services. Turn so that we can factor in whether someone is a strategic customer which is whether there's an open opportunity which his company did have whether they issued in rfp which they had this data we know exists in our companies that existed at hearsay. But it was all over the place siloed
Bitcoin Mining With North America's Largest Miner
"Our guys bang bang. Got fred here. Thank you so much for doing this. Thank you great to be here absolute. Let's get started with marathon in kind of your background. So marathon is one of the largest. Bitcoin miners in north america. What did you do before you on the board and then became the see you so twenty. Five plus years running technology companies across a variety of sectors. Fintech was a big one. Matter of fact my first programming job was at a bank so grew up really understanding the friction. The financial markets was had the good fortune taking some companies public. Doing a lot of a and then switch to the dark side became a private equity managing partner and did leveraged buyouts tech companies and then started advising really large funds and tech companies. I had known the ceo. Marathon merrick former ceo now executive chairman for many years socially or kids grew up together and i joined the board in two thousand eighteen. Really that help him with kind of the transition to bitcoin. Mining and blockchain always been fascinated by blockchain. I think it's a great leveler. If you look at kind of how the internet developed and brought kind of the democratization of information i think people exposing data on the blockchain is going to change. How businesses operate imagine companies like salesforce. Who effectively hold your crm data hostage. If all that data around the block chain not only could use salesforce taxes and gained benefit from it. But you could use other applications. I think there's just a were so early in this blockchain development. Bitcoin cryptocurrencies. Just one part of it. I'm a big believer in the bitcoin. Blockchain foundation for financial institutions very secure fully decentralized network. You know you can say other things about ethier. Money has some great benefits. But it's still is less decentralized than the bitcoin blockchain and there's just so much you can do so. I was very excited at the opportunity to step into more of an operating a marathon. And i think now's the time where you'll see. The miners become more professional. Companies were real enterprises. If you just look at the build out plans most of us have you know. We'll be billion dollar revenue companies within the next year and a half to two years and those become big companies and they need to be run in a proper way with good
Building Success From Anywhere
"And today i'm joined by lisa. Lisa could you go introduce yourself. My name is lisa. Marshall i head up a team within the technology products organization. That's focused on overall employees success at engagement both attracting technical talent to come to salesforce as a technology destination but then also what someone joins making sure that people have great experiences and have the skills that knowledge that they need to be successful. And as part of that. I get to lead these success from anywhere program for the tech in products organization within salesforce and i assume success from anywhere is something about like remote work and something like that. It's kind of a mix. It's really everything it could be remote. It could be people who are what we're calling flex could be. People are office. It's really about the overall health. Can we make sure our employees are successful. No matter where they are or what their situation and the way we're looking at it is what i mentioned the flex remote or in office. We're thinking about it. In kind of a few different ways so traditionally of course we had what we believed was mostly office employees around the globe and then we looked at our data and said maybe. It's not so much that people weren't coming in full-time is expected head tim kits. Obviously we're all now working from home but in this past few months we've been thinking about. Well what will the future look like. What our employees want. What our leaders want for our Kind of what. It looks like from what we just call. Things like worker types. So of course we'll have people who will be in office mostly full time if not full-time and then we'll have a group of people who were calling flax which is people who will come to the office. Maybe one to three days a week to work with their scrum teams. Or maybe even one day every other week really. It's that flex idea where you could come to an office to work together when it makes sense for you and your team for collaboration in other
Finding New Uses for TNF Inhibitors
"Jim thanks for joining us. It's my pleasure to be talking with you today. We're gonna talk about tumor. Necrosis factor or tanf the role. It plays in inflammatory conditions and one hundred and eighty life. Sciences develop new therapies that target. Tanf i'd like to start with a little history though early in your career you served as chief scientific officer and senior. Vp of research and development center core and led the team that developed remedied. The firsthand inhibitor. When you were doing this at what point did the raw potential for tanf. Inhibitors become clear. Will the it's fascinating story in that When i joined santa are chief scientific officer. They had a very very large substance program going on treating patients with sepsis and they had a gm antibody against endotoxin and The day initial data was a little unclear and the fda required them to do in all comers sepsis trial and that failed and senator gore was in big problem. Because of that lot of people it actually hired a salesforce to sell this stuff so We were talking with the clinicians who treat substance patients. They were convinced that it really was tian out. Tumor necrosis factor that was causing the inflammation and the death of these patients. And so we did have an antibody against tanf that was made and we humanized. And i treated about fifty patients with sepsis with this anti and and nothing happened
Reimagining How and Where We Will Work
"Me today to fantastic guests to talk about the new hybrid work environment. Karen mongia and ray dallaglio. Karen is an internationally recognized thought leader and three time author for most recent book working from home making the new normal work for you is highly relevant to our conversation today. She's blogger speaker and has been featured on tax forbes thrive global among many others. Currently she serves as vice president of customer and market insights at salesforce karen. Welcome to the conversation. Thanks so much. It's great to be here also joining us today ray. Dalia raise the legendary investor and world renowned entrepreneur. He's the founder of bridgewater associates the largest hedge fund in the world and author of the number one new york times bestseller and number one. Amazon business book principles. Ray thank you so much for joining us today. And you've avenue so today we're going to discuss the new hybrid world of work and what it means for all of us. Current yearbook working from home is filled with practical tips on what it's like to have a successful work like from home and something. I think we all still need some help with perhaps so tell us maybe what we've been doing wrong. It's impractical tips. What you'd recommend to be effective in focused working from home. I think about it not so much about what. We're doing wrong as discovering what we could do right to help ourselves live and work in a sustainable way you know if you watch successful athletes before they take the field of play most of them have a great warm up ritual right something that shows them in signals to their brain there in the game and they're getting ready to be all in and in the world of work from home that looks like routines rituals and boundaries that helps signal to our brains into ourselves. We're getting ready to go to work. And also importantly we're leaving it that there's a point in time at the end of the day where we have a ritual that allows us to leave to power down that laptop in truly tak- transition
Will work from home outlast virus? Ford's move suggests yes
"Hi Mike Rossi you're reporting for joins the list of companies that will continue work from home policies after the pandemic Ford Motor Company has become the latest major company to tell employees they will be able to keep working from home once the pandemic fates on Wednesday FOR told about thirty thousand employees worldwide who have been working from home they can continue to do so indefinitely Ford added the flexible hours will be permitted if approved by their managers other companies including salesforce Facebook and Google have said they'll continue work from home policies indefinitely the employment website indeed says postings for jobs that mention remote work have more than doubled since the pandemic began hi Mike Rossio
Interview With Gideon Mendels, CEO Of Comet
"We're so excited to have with us today given mendel. Who's the ceo and co founder of comet so high gideon and thank you so much for joining us today jeff million. Hey you're on. Thank you so much for having me. I'm super excited to today. We'd like to start by having you introduce yourself to our listeners. And tell them a little bit about your background and your current role at comment definitely so as you mentioned. I'm the ceo and co founder of comment For the listeners. Who don't know comet provides a self hosted in college based missionary platform essentially on data science teams to track impair explain and optimize experiments models company support some of the biggest and best enterprise machinery teams in healthcare attack media financial services and other industries Her son who actually started maker of software engineer but she sixteen years ago. And i shifted do working on an applied machine learning about seven years ago. I was a grad student whilst work work on speech processing natural language processing after that i had my own start up again in. Nlp space. And after that. I was google Where i was working on deep learning research specifically we were working on detecting hate speech on youtube comments using the malls. Yeah that's that's really a great application. In general for automated systems is very hard for for humans to just manage the mountains of tasks that are needed for moderation. So great use of of a and a great applied use of ai. It's cool that you bring into that so let's sort of bring us into now. I know what you're doing with commented lot of it's helping people make these better models and and iterative battle and manages models so maybe you could tell us a little bit in our listeners. About what are some of the challenges that organizations face today when they're trying to build machine learning models into production That's a great question. And i liked it. Use the word build rather than deploy because from our view comments in working with these like very business focused engineering teams the biggest challenge in getting them. All production isn't the actual deployment or devops problem behind. It's really a building model. That's good enough to justify deployment right so when we think about machine learning it's actually buried their friends. Offer engineering both from a process perspective. The dodgy the tools everything about different machine learning iterative process tres many pitfalls in the way and now whether it's your optimizing for the wrong metric or you're leaking your target or you're just working on a data set. That doesn't have enough signal so eventually it's really comes down to building a model that meets the business. Kpi in most of the teams out there are really struggling with that point Like i mentioned. There's a lot of things that can contribute to that but a big part of it is the lack of processes and tools of doing these things in a safe and a predictable way. you know. it's it's great that you gave that explanation. I know that a lot of companies are now starting to bring their starting to build models and think about how they can incorporate machine learning into their their company. So why is it. Important to have a tool for data scientists and teams to track explain in optimize experiments in models. That's an excellent question. And i think a lot of companies learned that the hard way but really impossible to run a team successfully without a system of record of your work. I mean that's true for most job functions. Not just machine learning. You know whether it's gets hub for after themes or salesforce for cell students hub spot for marketing and so on you really need a central system of records manage these processes and and again like other system records. Another jobs luncheon. Once you have that like. In our case on experiment and a model management platform it provides value to anyone was in walden engineer. Works so whether it's data scientists that's looking to track their experiments compare and understand. Why one models being better than the other is bias or issues with a model through the software engineer that's needs actual binary defer deployment all the way to the manager that wants to track and have visibility of a team progression and eventually maintaining all that institutional knowledge about research experimentation metrics and models within the organization and non people's personal notes for example.
Employers aim for hybrid working after Covid-19 pandemic - How will it work?
"Exactly a year ago the pandemic forces all out of the office and our studios and sent us working from home. Well we were setting up our at home audio booths. A lot of other people around the world were setting up their at home offices and it soon became clear that we'd need some long term solutions for that not just laptop stacked on top of piles of books. So that's when we turn to our senior personal tech columnist to anna stern and some of you may remember. We had a regular segment with her on the task of working from home now a year later. Were hoping that our days of working remotely are numbered but even when we do reach the other side of the pandemic a slew of companies have announced that they aren't expecting employees to go back to work in the same way as in the pre pandemic days. The new buzzword is hybrid. But what does that mean exactly. Well who better to answer that question. Then of course joanna stern. She's back with us today. Joanna so great to have you here so good to be back all right so right now. It's me sellin my home studio you and your home office. But we're all excited to get some more real facetime in person you've been talking to a bunch of companies. What are they saying about this idea of hybrid work. What does that mean. They are all saying the word hybrid hybrid hybrid hybrid hybrid work. It means that you will work some time at home and time at the office and the analysts are saying that the brunt of people want this people want to work sundays at home. And there's a magic number. Two days i heard the number two to three days so many times in reporting this story everyone is saying we'll spend two to three days at the office or two to three days at home. You pick the number of days so that so bad fifty fifty give or take. Let's talk about what that's going to look like many of us work in open offices. How are those gonna change with this hybrid model so it definitely depends on your organization and how they plan to shake things up and move the spaces around but knowing that we might spend two to three days at home. It doesn't make sense for many of these companies to have permanent desk space for everybody. So that's why there are these new models of thinking about what the the office space will look like and go through. What i think are three ways. This could look at your company. One is same old right. Nothing changes you. Actually go back to your old desk. Maybe there's some more distance between you and your colleague that's nice you don't get the smell them smell bad anymore. It's great the other idea. This is number two which is becoming really popular because of that point that not. Everyone should have their own desk because not everyone's going every day. Is this idea. And i promise you. This is not my term in. It's horrible turam hot Hosking means that you don't have an assigned test you come in you get a new desk you leave you come in another day. You have a different desk and again it makes sense because not everyone is in on the same day. One of the people i spoke to for the story is the ceo of salesforce joanne. All saskia and she explained to me how they are moving to that model. Everyday you come in you find with your team if you want or you know wherever whoever you might be working with you grab a desk in there you go. And we have a crew that comes in at night and they reset the monitors and reset chairs reset standing desks. So the next day when you come in is completely clean completely sanitized. So we're already doing that will now. We're going to do that with most of our spaces and then the third one is really a big change and it's no desk. You have no desk. You're really just going to the office to collaborate with people to go to meetings and companies are doing. This dropbox is one of them. They are calling their their new spaces. Dropbox studios really call it in office anymore. And you just go in you have meetings you collaborate you bond with your colleagues and then you go home and you work from home most of the time. So let's talk about that working from home piece. We've all gotten pretty used to our at home. Setups how is this hybrid. Model going to change those. What are some of the new challenges. I think the big when we have to think about is that we're going to be bringing stuff back and forth and back and forth a lot laptops other. Techy wanted home. Or you want at. The office headphones microphones that kind of stuff. In some cases you won't bring it and you will have a situation at your office where you can keep some of it there but i think in some cases you really are going to want to drag that stuff back and forth because you might only have one of them or you like the thing that you use. Some companies are getting creative about how employees get the extra tech might need. Here's sales for ceo. Joanna subscale again. We provide any role that they need so they want an external keyboard they can have asked. They want mouse. They can have that they. Just get it out of the the vending machine. I need a keyboard and outcomes a keyboard. Did she say vending machines yes. She said vending machines and at salesforce. Unlike some other offices that we may work in. You don't get stale cookies or you. Don't get stale doritos. You've met computer peripherals and it's pretty simple. This is just a way for the it department not to be constantly responding to requests. That i need a new mouse or need a new headset. You're in the salesforce offices. They have vending machines. They're inside there. You go you swipe your card you get it and you don't pay for it. This is this is all free. Means like you're getting it from the department at another nice thing at salesforce to is that once you've gotten these peripherals they give you a cubby or locker to put your stuff in so you don't necessarily have to keep dragging back and forth your keyboard or your mouth your headset. You have it in your space at work. You got home. You have your home setup you come to work you grab your peripherals. You set them up. Got it okay. So that's the tech side of things but what about just communication. I mean we've been doing so much communication online. If some people are in the office some people are at home. How's that going to work. The biggest mistake you can make is thinking that you're going to go back to the office and you're not going to be video calling anymore. Don't think terry okay. And i spoke at length with the ceo of logitech about this name is bracket daryl and he knows a thing or two. About webcams impersonal. Webcams are going to continue to be important in enabling conference to superport. You've got Dynamic where it's hard to imagine going to the office for so many companies didn't have a lot of your neighbor rooms where you go by yourself. Do video call with few people do small group. It's hard to imagine video neighboring those rooms especially when it's so affordable. Obviously logitech is very excited about this because this is their business. Everyone has tried to buy a webcam from logitech in the last year. But other companies have said this to me to zoom. Told me this microsoft. Lots of companies webcams everywhere. Okay so we've talked about video calls but we're using technology for a lot of other communication that we would have done in person before right we've been using slack teams google products to collaborate. What's in store for us on that front. Yeah i mean you have to think about it as we're actually all remote workers now even when we're at the office because not everyone is going to be at the office with us. So that means we have to lean on things like slack and microsoft teams or whatever. Your company uses more to communicate because we're all going to be distributed and so slack in these companies are specifically trying to look at their products and change their products to help with this hybrid. Model slack is working on one feature. They told me about where you can send a video message to the entire team so instead of having to do constant video calls someone on your team can put out one short video clip to everyone in the in the channel and say something so everyone on the same page about it and again that cuts down on the friction of. Hey you said something in the office but the other person wasn't in the office and they missed what you said so. It's really important. The other thing that i'm excited about that they're coming out with is kind of like a audio drop in conference call thing that will let you create an audio call and have other other people jump in. I like to think of it as clubhouse but in slack google's doing a lot in this space to they've added some functionality to work space which includes all their collaboration tools like meat and doc slides etc. One feature. That i think is really important. Is this ability to set your status and let people know where you are ahead of. Google workspace aerosol. Tarot also gave me in scope on how they're planning to beef up. Google docs and this is something that we're going to be delivering this year and we started to introduce. How do you move from. The collaboration experienced made us famous. So the idea that we can all jump in and be the dueling curse into to say. Hey let's enrich that and go from like dueling pursers with names to faces and voices that live alongside the document. That's like a marriage of google meat and google docs right. Yeah i'm i'm pretty excited about it. I mean sometimes. I don't necessarily want my editor yelling at me. When he's editing a my script but at least you know everyone is right you. You know what. They're what they're working on and whether they are actually Looking at the documents. I think that's pretty cool. Said like a true boss. Qatari all right. So what about the home office side of things. How are our home. Office is going to be changing the going forward. I don't think they change much. I think if you've set up a really nice office you're going to keep working there and you're gonna wanna keep working there. Some of the companies and the large companies. I spoke to talked about continuing to make employees feel comfortable in their home offices which means nice stipend survived tech or furniture. Obviously the ceo of logitech is pretty excited that we're going to continue to improve our home
An End to the Tech Rally?
"We'll rising rates kill the tech rally. Guy what do you say yes back to. You melt absolutely so much of this has been predicated on on this low interest rate zero straight environment when you have tenure yields go from fifty three basis points in august two one point four percent today i understand rates are still low but the velocity and the speed of the move has been well. It hasn't been historic. But it's been noteworthy. And i think we're headed to one and a half. We've said it for a while and that's your line in the sand you start getting significantly north of one and a half percent and the entire thesis in my opinion behind a lot of these high flying tech names starts unravel and you're starting to see it now in the big hans christian andersen fan. I know euros well. Mel and a lot of people mistakenly call the that little vignette that he wrote. The emperor has no clothes. It's the emperor's new clothes. But i got to tell you the close at the fed is wearing right now are not fitting and i think they're going to be revealed for what they are in the coming weeks. They think they can control this out of their control at this point. Yeah karen i. I'll go to you on this. Well i mean obviously we have been in this environment of close zero percent insurance for so long and so when we move out of that. Something's gotta give now. Yes i think. So but i think a few things are happening at the same time. So there's the higher rates that guy talked about. We always talk about the risk premium. What should the equity risk premium beaten as rates go up. The risk premium should be higher therefore valuations lower. But the other side of. It is a rates going up because the economy is improving. And i believe that. Yes that's the case. But i also think that the earnings of a lot of these high flyers and let's talk about something like google for example. I think those earnings are going to be actually much better so on long those. It's a painful day. One thing that. I have on as a hedge which is not nearly enough to hedge how much i would lose him. A day like today is the gb which is the it's tech software and its high fliers. The biggest position is microsoft. But it's really expensive. Names salesforce service now zoom video. Docu sign crowd strike. Those are all going to get hit. Against what i think of as my more value tech today wasn't value at all on sale again and again but i think that if the rates move up slowly because the economy improves. I'm okay with that. I know we'll have a rotation into more cyclicals. But i'm sticking with what i've got. Yeah and obviously it's highest wires on. They'll probably take the hardest hits at this point carfax. North cornerstone macro makes a very good point in that is their alliance the s. and hunt five hundred on information technology. More broadly and in terms of down days and information technology eighty percent of the time the s. and p. five hundred trades lower as well. This is since nineteen eighty nine. Dan and i know you like carter's work. So i mean his point basically is you can't hire overall without technology that being said though if you look at the mag accomplish the microsoft apple google amazon. They've gone sideways for the last four months. Or so as we've seen that rotation into more cyclical names so we did move higher without their real participation and now it's interesting on a day like today that you see the nasdaq down two and a half percent or so to me. I think what karen laid out is really smart. I mean you look at the mega caps and you see their value tech yes. They benefited from low. Interest rates. For a whole host of reasons most notably. They raised a ton of money and they put on their balance sheet and they really not paying a whole heck of a lot and i think as it relates to interest rates. You have to ask yourself who really wants. Interest rates to go higher at this point and guy makes a good point that yeah they're going to they're going because the economy is getting a little better. Look at the ten year chart of the us treasury. You'll we thought we had generational lows at about one and a half percent back in two thousand twelve then again in two thousand sixteen then again in two thousand and thousand nine hundred then you consider yourself or you consider how much negative yielding sovereign debt. There is in the world about fifteen trillion and you think about the corporate been john debt and even consumers you yourself who wants rates to go higher then you look at it over a thirty year period and i think we have that chart and it's just upper left to bottom right so maybe you get through that one and a half on the ten year treasury. Maybe you get to that long-term downtrend which would be about two and a quarter. If that is the case then yes equities. You're going to have a very hard time in this environment. Given the state of deficits right
Jeremiah Owyang - Social Audio Analytics and Constituent Groups - Voicebot Podcast 195 - burst 07
"I want to come back to this idea social audio analytics and maybe the social audio management system this is going to be near and dear to the heart to a lot of the people who listen to this podcast because their space is accustomed to taking raw audio content transforming taxed analyzing it Actually putting it against other services and potentially returning information. So i wanted to explore that with you. A little bit we. We haven't seen that publicly yet and any of these social audio spaces you expect. People are actually doing it today. How do you think that that's going to play out. Do you expect this to be predominantly the platforms are going to try to control it and use this as a feature and trying to block other people or do you think it's mostly going to be third parties coming in and somehow getting the feed whether through direct. Api or from a rogue angle and then being able to provide that data to people who are interested in it. Yes so. I think there's maybe four constituent groups to think about here. Let's try to break this down. And i don't have all the answers here. I'm speculating so there are the platforms themselves twitter spaces and clubhouse and facebook. I think they are so twitter. Spaces already has real time voice to text translation into english which is on the lower third for some speakers. It's a three second delay about ninety percent accuracy. Ucla right yes okay. The second group would be the Government agencies and spies They're probably already doing it. But we'll never know. Group will be the traditional social media Analytics companies like salesforce and adobe salesforce acquired radian six In two thousand eleven ten years ago For three hundred million and their job was to grab all of the text based social media content. That was being produced at a rapid pace and make insights out of it and sell to brands for seven. Figure deals annually on what is being set in their market and give them analysis on share voice sentiment byproduct by region by country by network by individual by they produce. I was involved heavily with that industry now. The fourth group the fourth group i think is the one that will deploy so i. I don't think salesforce. And adobe wanna risk breaking the terms of service against twitter and risk that access that they already have in their. Api I don't think they wanna be scraping that content and also risk privacy concerns especially when a democratic administration is very concerned about privacy when it comes to social media as well as on the right hand side of the government as well they're even more concerned about suppression of so i don't think those big giant tech companies Adobe salesforce and oracle to do an ibm want to do that. So i think it's gonna be the fourth category which will be roguish punkish startups that are going to rip the content off with botts at a recording. The information then conduct voice to text analysis. And then do the other things that i already mentioned with sentiment in mining and influence analysis network. So i think it's going to be done under the covers of darkness fair enough and do you believe that the botts will be listed as users and basically some sort of fake user or are they going to be attached to a real users use. The system could be both. I mean there are. People are reporting data out of social audio by using. You know i rig systems and connecting to their ipod to other systems as well and just you know exporting that data. That's already happening.
Interview With Eric Siu
"Fellow. Risk-takers this your worst. Podcast hosts andrew stotz. And i'm here with featured guest. Eric su to rock. I'm ready to rock. Thanks for having me andrew. I'm glad to have you on the show. And in fact i went to cal state long beach so i used to be in the la area for a long time so it's good to reconnect with lovely l. a. What i used to call the center of the universe at that time. So let me introduce you to the audience for those people. That don't know eric. He is the ceo of content intelligence software. click flow. Which helps you grow your traffic while looking like a genius and who doesn't want that also owns an ad agency single grain and work with companies such as amazon airbnb salesforce and uber to acquire more customers. He hosts to podcasts. Marketing school with neil patel and leveling up which combined have over forty eight million downloads to date. He's also frequently around the world of marketing and software as a service and he's recently publishing a book called leveling up. And i happen to tell you. Eric doesn't know this. But i've managed to get an inside person to give me the first copy of the book. Let me find it and there. It is whoa. They sent it to you know. Just kidding i made myself. I made included on a little book that i had. But that's what it's going to look like folks and it's called up and right now you can get chapter number one which i've been through and i'm really excited. So maybe you can just tell the audience a little bit about yourself and what they're gonna get from this book and what they could do now to get some of that in wednesday coming out all. Here's the fiscal copy. Here's what is gonna look like boom. This is what it looks like. It's coming out february. Twenty four th. But my name's eric su. So you know to your point couple of businesses. I kind of my go-to level at the world through marketing. So the business you mentioned but we also have any events business. We have an education business and we also invest other mar related sass and to podcasts. You mentioned i just love learning. I love teaching to articulate my thoughts. And i'm here on this podcast to talk about my worst investment. I think there's a there's a theme here. I'll try to tie everything together without me too. Wordy that's great. You know it's interesting. Because when i read through the first chapter and also i'm a listener of your podcast. Both of them. What i get from us that we come from a slightly different generation. Let's say i graduated from university and cal state long beach in nineteen eighty nine. And i didn't really. I wasn't in the gaming realm at the time and i wasn't when it started really hit. I wasn't that interested in it. So what i notice about about you. And i suspect that this is what people were going to get out of the book instead. You focus on some really short actionable things and it's feel like whether it's your podcasts. Or when i read your book. It is a lot about getting to that next level in little steps. And that's the way i was brought up. I was born with heavy big content redes- whole book and then tell me what you learn. Is that correct to think of it that way. Or how do you think how does your mind. Yeah it's so. I have this turtle in front of me and i got from puerto rico and i visited puerto rico for obvious reasons but it reminds me to slow down and to understand that you leveling up one percent everyday just trying to get a little better every single day. That's what it's all about because if you think of decades that be results in decades you'll be amazed by what you accomplished and you have short term hustle and long-term outlook. It's the same thing as investing at the end of the day. So i think it's You know. I'm glad that you noticed that we'll actually never thought of it that way but yeah that's exactly what it is. Yeah in fact before we get into the question. I just quote one thing out of the book and that is you say just because you have struggled in pass does not mean you're entitled anything to play at the next level you'll have a new set of struggles and that's something that really hit me because first of all at the age of fifty five. Life's supposed to be good and easy and all that no no. There's still struggles that you gotta face. That's the first thing. But the second thing that i took away from that this again this kind of incremental way that you look at things focus on the struggles in that one little level and there's always going to be those new struggles so that's a big thing that i've taken away from it. I'm looking forward to getting to the whole book someday. I'll have it by the way. Like i noticed a little warm buffet character in the back. I think that's what it is and so if you think about it. Eighty four point. So i think he's worth eighty five billion eighty. Four of that didn't come until after his sixty fifth birthday. So you talk about patients there. You go right there. Poster child for not
Salesforce won't force workers to go into office post-COVID
"We'll good news from salesforce. Everybody we don't have to work anymore. Oh that's awesome. It's only personally choose salesforce posted to its blog. Tuesday a headline that got a lot of attention titled the nine to five workday is dead so sales wars is gonna give employees three categories to choose from for their work schedule while still being employees at sales worse. They don't just get to kick up their feet. They still have to work but flex one of the options would see employees coming in one to three days per week into the office. Salesforce says it. Huge huge headquarters in san francisco but they have employees all over the world. The other categories are fully remote. You don't go anywhere at all. You just work remotely and office. Based office based is expected to be the smallest category with employees like building maintenance or other roles that just require them to be an office five days a week so that part makes sense. Sometimes you just can't be remote but salesforce is saying the majority of our people can and have and we don't want to change your back. Yeah we were wondering all last year like after the covert is over. How much of this work from home. We'll stick and this isn't necessarily the typical response but we have a responsible with very large companies. Saying what we're gonna do is let a lot of people stay home. I know some companies have already made work from home permanent but salesforce is is interesting saying we are going to let you pick the category. I imagine you have to pick it with your boss. Obviously if you're in the maintenance department they're not gonna let you work from home. You have to come in and do that job. But but yeah they're going to have these multiple categories and it shows that this great experiment we were all forced into has certainly had effects that you now realize a working from home isn't trying to shirk duties. Working from home can absolutely work in various roles but also we may have some rules. That really do need to be in the office a couple of days a week. And that's what i think is kind of interesting about this from sales forces. They didn't say it's fully remote or in the office they said there's also this category of like man you need to be around sometimes to mix with each other and do some face to face brainstorming or whatever But there's some rules that you only need to do that a couple of weeks a couple of days a week and if you'll need to do a couple of days a week while then we don't need as much office space for you so the rest of the
Most Salesforce Employees to Work Remotely at Least Part Time
"Maker Salesforce says it'll at most of its 50,000 employees in the Bay Area work remotely, even after the pandemic for at least part of the week says it made the decision based on employee feedback.
Molecular Therapeutics Hopes to Reshape Gene Therapy
"So the first rail on a touch on today is from arena pharmaceuticals. The ticker symbol is a u. p. h. And they're sitting in a market cap. Now veron two two point one billion dollars and what we heard about a week ago is that they received fda approval for luke kindness for adult patients with active lupus nephritis and for those who haven't been following the company too long. They showed really really powerful phase three data. The stock shot up really well and then it's been kind of slowly selling off into you know around the thirteen fourteen dollar area and what we heard with this. Fda approval is the stock shot up to around twenty bucks and since then it's trading at around sixteen dollars now. I took a position around thirteen bucks and then sold most of it at around eighteen. And now i'm just sitting at around ten shares in anticipation of the future. And so we'll talk about that right now. But basically what the fda approval there are few details and one was that there was a black box warning but it was pretty much in line with cyclosporine. So it's not really anything to be concerned about. The other real benefit is that the patent protection is likely until the year twenty thirty seven so there were some concerns that the patent protection for arena in this drug was not gonna last that long and that could cut into the profits given the fact that they would lose exclusivity after a while so the other thing we heard is that arrhenius set the pricing and they said it at a price of three thousand nine hundred and fifty dollars for sixty capsules and then they estimate that the net revenue per patient per year is gonna sit at around sixty five thousand dollars so i did some quick math. Here to look at the prevalence of lupus and in general has around twenty to one hundred fifty cases per one hundred thousand people so in the united states that works out to around sixty six thousand two four hundred ninety thousand in the usa. And i know that's a pretty broad range but these are the These the publicly available stats. The corporate presentation of iranian says. That around forty percent of lupus patients have lupus nephritis so the actual problems in the kidneys that would benefit from this therapy so that brings us down to around twenty six thousand one hundred ninety eight thousand total addressable patients in the usa. So we have. Here's an estimated total potential revenue between one point seven billion to twelve point eight billion now again. That's a. It's a huge range. When there's an order of magnitude in there but at least there we get a sense of the kind of revenue. The company is going to be able to bring in sitting at around a two billion dollar market cap. It's definitely on the lower end. Even though this is the total addressable market and we know that arena isn't gonna be able to penetrate the whole thing. But i think the reason why the stock is of depressed is because of the bear narrative in regards to launch concerns so often with these smaller companies. Because they don't have an established salesforce they don't have necessarily those established relationships with either. Kol's or doctors space. It's difficult for companies that are small to really ramp up and deliver when it comes to the sales numbers so the bare narrative is saying that well they're going to really struggle with the launch therefore the company should only be expected to do the lower end of their expectation. Now on the both side. They're saying that well arena could be an emanate contender. And there's reasons to suggest that given that the risk is so low with this drug now. The data looks good and it's already fda approved so they could be being looked at by larger pharmaceutical companies. Who already have those established sales and marketing pipelines to just include this into their portfolio products. And start selling it so. I'm not sure what's going to happen. I'm going to relatively small position. I don't know how much i feel like diving in here. Given the the launch is going to be complicated. But i could miss out on a a merger acquisition deal. That could come as well. So that's really i think. Obviously it's very positive for the company and very positive for patients that are suffering with lupus nephritis but for me. I'm happy with my small position and just seeing what happens with the start with that. Let's move onto rhythm pharmaceuticals ticker symbol are ytm and they're sitting at a market cap of around one point three billion dollars and what they announced. It was positive data from semolina tied in additional emcee for our pathway deficient related. obesity 's so semolina tied was recently approved for hamas egas recessive mutant obese conditions related to pompey pcs k. One and leptin receptor so what that means. Is that patients that for this need to have a knockout in or a mutation in both copies of the gene whether it's policy pcs k. One or leptin receptor. Now what we weren't sure of is whether or not similan tide had an effect in hetero zayas patients and what this is is patients that have one functional copy of this gene so if their drugs sent. Milan could have an effect. In hetero zygote significantly expand the patient population that would qualify for treatment with this drug and with an expanded patient population. Obviously the revenues could be substantially higher than what we expect if it was only the home. Zygote
Microsoft, Salesforce and Oracle back plan to develop a digital Covid vaccination passport
"Tech and healthcare coalition that includes members like microsoft oracle salesforce and us nonprofit mayoclinic are working together to create a covid nineteen vaccination passport the vaccination credential initiative or vci would allow businesses airlines in countries to check if people have received a coronavirus vaccine to demonstrate their health status to safely return to travel work school and life while protecting their data privacy. How would it work. Vci's vision is to empower individuals to obtain an encrypted digital copy of their immunization credentials to store in a digital wallet over their choice. Those without smartphones could receive paper printed with qr codes containing w3c verifiable credentials. Some hurdles privacy and ethical concerns surround whether a person who can prove. They are sedated. Should have more freedoms than someone who is not. Another obstacle is getting health centers to participate even if they would want to need resources to incorporate these credentials to digital standard people in the us currently given paper cards when they get their covid. Nineteen vaccinations while patient. Information is logged in their state. Immunization
An open doorway, a conversation with a friend
"Hello it's ron today. We don't have a regular meditative story instead. I've written a special meditation based on stories from my own life. It's just something. I want to share before we start. I'm sending appreciation to salesforce for their sponsorship of meditative story while you may know them for their role in bringing companies and customers together. Salesforce office works to improve the state of the world by sharing the stories of leaders who are making positive changes. They believed in meditative story before we had first listener. Okay let's get going. So i'm thinking a lot about transitions. The temperature dropping seasons shift winter starting to bite one year clicking into the next closer to home the city where i live moving from one level of restriction to another class. He's still my son no longer just a child but a school child. He's just finished his term in school. Having transition seamlessly into the routine of monday to friday life he's loving the lining and it's a daily delighted to see him soaking tolan but part of me dismissed the naivety of by excitement when i dropped him off in the morning. It's the right kind of infectious. Had already ruffled and blue school blazer. Size too big for him. His little body alive and upright is smile ready his head loose on the top of his spine looking for the best friend to run up to watch out. We're going to make some mischief daddy. So let's start a meditation time together by embedding on's little big energy back upright bring alertness and vivacity the head sitting soft hosting a smile. Soft open but alive and ready for connection I've made a thing of transitions in my day. Especially the big ones. If you arrive home from work in our cafo you can pick all the stresses and drama foam your workplace into the first conversation you have with your partner or your first interaction her. At least i can act of walking through the doors reminder to reset to give my family the gift professionals like i suspect many of you this year. Many the thresholds which allow these transitions to happen have collapsed. Going from work to home is now just a spin of the home of his check space. We work workout. Eat out for much of the year has all been the same though. Natural transitions of the commute. The school run the front door. I guess much. Those transitions thresholds. There's limited amounts. I need them. My winds of change spaces starting again spaces where i find dressed and without the crash. Avoid being on where. I find my best ideas. So i've taken to building them engineering thresholds halls walking out of the house at the end of the workday. So i can enter it again as a family space a little rituals invisible to the naked eye the holding of a cereal bowl into hans votive along glass of water. And you start each to away in my house portal. So let's pay attention to the small transitions. The ones whose potential is always hair sometimes overlooked the place where the in breath and the out breath meet. Yes it's subtle but there is a spot a moment a no thing Breathing switches directions. In fact there are two. Let's see if you can find one the one at the end of the in breath and before the out breath is easiest to see if you can put your attention here at the turning point of the breath after the knbr fans and before the ad breath begins
"salesforce" Discussed on Business Wars Daily
"To be a leader of a company that brings virtual teams together since the pandemic emerged. Software companies. selling. Collaboration tools have found themselves in the corporate. Sweet spot the pandemic is made formerly useful tools utterly essential without videoconferencing document sharing the light corporate productivity would ground to a halt when we all began working from home now that more and more big companies are telling employees. They can work from home forever. It appears that teamwork may never go back to the way it was before remote teams. Could well be the new normal. A world view that both software vendors and investors are banking on. That's one obvious reason behind. Last week's blockbuster deal salesforce the two hundred. Twenty billion dollar sales and marketing. Software behemoth is acquiring work chat company slack the purchase price more than twenty-seven balloon dollars. That's with a b. Ceo's of both companies spared no hyperbole in describing the potential pairing salesforce eeo mark. Benny off described it as a match made in heaven slack. Founder and ceo stewart butterfield. Said he believes. This is the most strategic combination in the history of software with the purchase salesforce could expand beyond the realm of sales and marketing and into all corners of big companies according to observers like box ceo aaron levie and slack could expand its user base something. It's apparently been struggling to do. Despite remote workers needs for better communication tools slack has one of the best brand names in the business who in the corporate world hasn't been slacked at one point or another surprisingly though the brand may be bigger than the business itself last october. The company said it had twelve million active daily users but it has an updated those numbers sense slacks sales jumped almost fifty percent in the second quarter of the year but watching as the corporate world began laying off workers butterfield warned investors that sales growth was likely to cool down. It felt a forty percent of the third quarter the new york times reported. That's all in contrast to what's happening at slacks and sale forces biggest rival. That would be microsoft. Microsoft teams competes directly with slack. Some say microsoft copied slack when it debuted teams in late. Twenty sixteen but microsoft has a built in advantage it bundles teams for free with its office suite. Microsoft three sixty five that strategy was rocket fuel for teams taking it from zero to one hundred fifteen million users in four years. According to urge reporter. Casey newton that bundling is such an obstacle for slack that the smaller company filed a complaint against microsoft with the european commission in july according to the new york times quoted in the times edward jones analysts local perk observed that the salesforce deal is an admission that slack can no longer compete against the eight hundred pound gorilla that microsoft. This is more or less saying we need more firepower. Logan told the times under butterfield's leadership slack at previously spurned other suitors including google amazon and yes microsoft itself. Sales forces pending purchase of slack is the biggest in its twenty one year history. What it represents is nothing less than the potential reordering of the silicon valley universe with this move mark. Benef- is going after enterprise sales up against microsoft directly. That's a bold move and an interesting one given that. Benny off tried unsuccessfully to sell salesforce to microsoft five years ago. What happens next should be interesting for everyone involved especially employees simply trying to be productive in stressful remote interrupt driven circumstances as the pandemic rearranges. Our work lives. It's also rearranging challenges and opportunities for makers of collaboration software. This won't be the last matchup. We'll see for companies that help us get work done together. As common collaboration software appears to be only about ten percent of us. Use it today. Box seo erin. levy says there's a huge untapped market out and so there are likely to be many many more deals like this on the horizon
"salesforce" Discussed on Anything But Idle
"And i really felt like ever notes. Integration with salesforce was their strongest angle building stronger connection to microsoft and building their user base. That way right because You know greater integration with salesforce salesforce has deep integration with lincoln. Lincoln salesforce evernote. More users and i saw a lot of opportunity there and things changed in had to rewrite their application. So obviously that's Got put on the backburner. Lincoln was purchased by microsoft. All of these things have happened in in in real time so But here you know i. I don't see them as that grand of a challenger two teams in the long run and And so i think i'm going to stand on the side of nothing's necessarily going to change productivity wise for a lot of folks who weren't using slack and were salesforce users a but for those who are slack users and now salesforce Coming onto the pipe becomes something distasteful to them And then there's a change management decides. We want to integrate more tightly with her or with another You know Crm and they wanna move away from slack. Then we should all be mindful of that. If you're in that situation and you're watching or listening start to think about what that transition looks like for your company and how that's going to impact your productivity even if it's going to another Chat platform that requires some level of of transition process. Aiming to think that through final thoughts gentlemen on slack being purchased by salesforce seven billion dollars if had heard three billion billion fucking change. Yeah yeah. I don't use either one Familiar with slack The don't use of a regular basis. Don't you salesforce at all so. I really don't have much in the way to not to worry not to worry that i mean you know. There's there's just a there's a lot here in the productivity ecosystem and what. I consistently try to remind myself is that productivity is of vague term To the point where it encompasses a lot of different ecosystems that are blended together and so some of us may use different parts and some of us may not use complete sections components of the ecosystem by virtue of the way in which we work So this has been a wonderful conversation. And i thank you gentlemen for that takes us to some announcements and then closing out I just wanted to make a quick announcement that i put out today as some of you watching may know where some listening may know i run a podcast and a virtual book club called productivity book group and Today i announced. And if you're listening to the podcast yesterday i announced we are going to be doing a group reading and discussion of getting things. Done the art of stress free productivity the march twenty fifteen edition and we are going to innocence. Be reading that book by the book. We're gonna be starting on january seventh twenty twenty and so we're going to run for four different sessions so every other week every two weeks for sessions. Are those thursday afternoons at least eastern time to Productivity book group dot org forward slash community. You will join the online community for productivity book group and see.
"salesforce" Discussed on Anything But Idle
"Affiliation of slack is going to happen. But they're gonna try and do it very very slowly. I presume over time so that so just like a frog boiling in water. If you just raise the temperature there is over time. They don't know but i don't know because they can. They can integrate that communication immediately into sales into salesforce. And we'll have more seats than what they are going to lose so artisan. Just wait until sauce for tried to improve the you i on a slack and yeah that's exactly what i think is going to happen but i mean reality. Is that cycle ready. Integrates fairly well with salesforce. They have a an integration. They connect they do everything. I can think of cells force doing with slack reasonably right now. And so the real. The real purchaser was the user base. Right sales force was buying userbase and guessing. Now i used surveys. I think more than to use survey sorry francis more than two user base. It's also the fact that now they can have this external up that is going to be approved for communication because communication inside of salesforce is great but for a lot of companies. Even the day integrate. Men's another app to approve. Now it comes was suffer package so for. Dan probably was cheaper to buy them. The speedwise unreturned wise. I combine those benefits. I don't see twenty seven billion dollars value in solving any other problems that we've talked about so far i don't get i don't get twenty two million at all it it i i read. It boggles my mind. I i couldn't. I read a little bit about it but i couldn't understand. Where twenty seven billion dollars could be allocated to solving the problems that they're i guess gonna solve by putting the two together. I just didn't get it doesn't add up at all for me way off and if it's gonna as said it was going to pass out in two years time then you spend twenty million dollars to get a bunch of people who aren't salespeople to use salesforce but yeah but if you have if you have a lot of folks who are interfacing with the sales team and you need that tighter integration. I can see here Them converting to customers over time so Actually art is noting this that slack customers are potential salesforce customers and i. I absolutely agree here. I think that that they they bought a user base and in essence overtime they wanna slowly but surely turn up the heat until Some of those people become salesforce customers and the rest of them can stay happily in the slack environment until they ultimately either die out or migrate to other platforms. That's that's just a natural a point of reference. Here that i think is is makes sense in the grand logic of things. I'm with you francis. Though i am boggled at the at the twenty seven point seven billion dollar price point But they they know things we don't know right so it could be things about the code base or the talent that they acquired the purchase. That really made them jump up that number. So i don't. I don't want to cast aspersions where i don't have enough data to know this They're they're now a public company so we will see all of this in some way shape or form in the future and be interested in in diving this more deeply because this really has a profound effect on the productivity app marketplace and it is something that companies like evernote which at one time had very deep integration with salesforce and and has other integrations with any other tools. I'm fascinated by how these companies play each other in order to be able to gain greater user adoption and otherwise Said this multiple times..
"salesforce" Discussed on Anything But Idle
"All how do you think this is going to change the nature of how people use slack because it has become somewhat of a silicon valley de facto tool. A lot of those folks are using in the tech space sale slack and this will naturally and presumably become more tightly ingrained in salesforce many companies use salesforce and slack able to integrate those things more tightly together. How do you see this changing the way in which people work so it is going to be interesting. For from the free you look. At from the sales perspective Hopefully is going to provide a really tight integration or it's going to eventually provide a tight integration with salesforce that communication with things. They've probably is going to allow you to send contact to send information. Held me was the superfluous so from that perspective of speed up issues. Inside of a sales organization. We salesforce. I think for sales for An incredible thing to do from dislike spirit of communication among the company. It's going to work really well. If you leave on salesforce the question is going to be. What is going to happen if you use slack but leave on something else because it's suspect that the integration is going to be tightly dawn with salesforce salesforce integrate with an incredible amount of platforms. But he's not going to being degraded that tightly with another sierra. You're heavy use of slack in your organization. Well it is going to be a time to see when this transition transition is going to happen on his star figuring it out when you are going to to transition and to what. What are the benefits that you get currently from islamic versus other if anything. I think this is an incredibly celebration day. For your mute francis. Sorry lies it. A a celebration for microsoft. Because what's going to happen. When they tied up with salesforce and salesforce tried to make people really keep on a slack by using their platform is people is going to leave and google. Dawn have jet. I strong sorry chide hang out is not a competitor to slack at this current version that real solid competitor is microsoft teams in. You got it. Yeah i think that this is really a this interesting. On multiple different sides of this one is coming into the pandemic slack lost forty percent of its valuation and it was in the process of its. Ipo so this was a little bit of a of a desperate Space for slack. I think that in a year or two years time if they weren't purchased by someone slack was was You know you could ring the death toll because slack would ultimately die out. They wouldn't die out in the classical sense. They die out the way social networks. Today die out to get bought by some large Conglomerate and slowly. Yeah they slowly got hit the efficiency and and etc every dollar and ultimately a dis Having a name but being basically a skeleton of its former. Self the the goal here. Though i think for slack is to be able to stay independent long enough to keep its users using it while the integration happens so i think salesforce is probably gonna be like like lincoln to microsoft where lincoln kept everything intact and they really tried to not let people know that. Hey by the way behind the scenes everything is going to start to be azure connected and slowly. But surely we're gonna put all put in all of the microsoft parts and you're going to see tighter integration overtime. That's going to happen..
"salesforce" Discussed on Daily Tech News Show
"Mentioned yesterday that salesforce had agreed to acquire slack which pits salesforce more directly against microsoft teams. That is the big competitor at this point. Microsoft and salesforce compete in a few other areas as well but they also partner up a lot. Salesforce is slowly building a business software. Stack that replicates what already offers and salesforce has a twenty percent market share in crm back in two thousand eighteen at bought mule soft which connects legacy it systems to the cloud and twenty nine thousand nine about tableau data analytics platform which up until now was one of its most direct competitor to microsoft and now salesforce also has slack slacks big advantages integrating with enterprise software. Does it already tech crunch suspects that plus slack spots which also integrate well depending on what you're doing make it the central place for salesforce customers to work. Since all of sales forces product various products can integrate into slack. Already for instance quip that salesforce way of socially sharing documents slots right into slack. That integration is a risk for salesforce. If they can't pull it off probably think that they can. The other risk is slack. Not being worth the money. It was a big acquisition slack has not benefited as much from work from home as say zoom teams and others slack reported a net loss of one hundred forty seven point six million dollars in the two quarters ending july thirty first this year salesforce thanks. It can rejuvenate slack. Both with develop me development resources and selling the heck out of it. Which if you're not familiar with salesforce is what the company does quite well. Yeah i'm kinda taken by this idea. That slack becomes your salesforce hub. They haven't integrated everything in there and it might not all integrate well. Which would be the risk that you're talking about but if they did that's pretty compelling to be like. Hey we've got this. We've got slack. Y'all know slack. Right we've got slack. You just use that and it integrates everything all your crm all your back and stuff. It's just all right there. You can communicate with everybody. I get why this makes a lot of sense for salesforce. And i get when microsoft passed on buying slack microsoft good about slack when it was much cheaper but they looked at the tools they had and said i think we can just build it ourselves and have it do what we wanted to do because it does a time. Does things a little differently than slack. It's a little more video focused a little more Office three sixty five focus than slack would have been had they just bought it so this i guess that's the challenge for salesforce is making sure that salesforce focused but this makes sense to me. Yeah me too. I what i hope so. This is a tiny little thing that only affects me. And i use slack lot with a lot of people including you guys My biggest complaint about the services some of its more basic things that we sort of relied on relying on it for like sharing files in particular image files which.
"salesforce" Discussed on Daily Tech News Show
"Mentioned yesterday that salesforce had agreed to acquire slack which pits salesforce more directly against microsoft teams. That is the big competitor at this point. Microsoft and salesforce compete in a few other areas as well but they also partner up a lot. Salesforce is slowly building a business software. Stack that replicates what already offers and salesforce has a twenty percent market share in crm back in two thousand eighteen at bought mule soft which connects legacy it systems to the cloud and twenty nine thousand nine about tableau data analytics platform which up until now was one of its most direct competitor to microsoft and now salesforce also has slack slacks big advantages integrating with enterprise software. Does it already tech crunch suspects that plus slack spots which also integrate well depending on what you're doing make it the central place for salesforce customers to work. Since all of sales forces product various products can integrate into slack. Already for instance quip that salesforce way of socially sharing documents slots right into slack. That integration is a risk for salesforce. If they can't pull it off probably think that they can. The other risk is slack. Not being worth the money. It was a big acquisition slack has not benefited as much from work from home as say zoom teams and others slack reported a net loss of one hundred forty seven point six million dollars in the two quarters ending july thirty first this year salesforce thanks. It can rejuvenate slack. Both with develop me development resources and selling the heck out of it. Which if you're not familiar with salesforce is what the company does quite well. Yeah i'm kinda taken by this idea. That slack becomes your salesforce hub. They haven't integrated everything in there and it might not all integrate well. Which would be the risk that you're talking about but if they did that's pretty compelling to be like. Hey we've got this. We've got slack. Y'all know slack. Right we've got slack. You just use that and it integrates everything all your crm all your back and stuff. It's just all right there. You can communicate with everybody. I get why this makes a lot of sense for salesforce. And i get when microsoft passed on buying slack microsoft good about slack when it was much cheaper but they looked at the tools they had and said i think we can just build it ourselves and have it do what we wanted to do because it does a tiny. Does things a little differently than slack. It's a little more video focused a little more Office three sixty five focus than slack would have been had they just bought it so this i guess that's the challenge for salesforce is making sure that salesforce focused but this makes sense to me. Yeah me too. I what i hope so. This is a tiny little thing that only affects me. And i use slack lot with a lot of people including you guys My biggest complaint about the services some of its more basic things that we sort of relied on relying on it for like sharing files in particular image files which.
"salesforce" Discussed on Daily Tech News Show
"Mentioned yesterday that salesforce had agreed to acquire slack which pits salesforce more directly against microsoft teams. That is the big competitor at this point. Microsoft and salesforce compete in a few other areas as well but they also partner up a lot. Salesforce is slowly building a business software. Stack that replicates what already offers and salesforce has a twenty percent market share in crm back in two thousand eighteen at bought mule soft which connects legacy it systems to the cloud and twenty nine thousand nine about tableau data analytics platform which up until now was one of its most direct competitor to microsoft and now salesforce also has slack slacks big advantages integrating with enterprise software. Does it already tech crunch suspects that plus slack spots which also integrate well depending on what you're doing make it the central place for salesforce customers to work. Since all of sales forces product various products can integrate into slack. Already for instance quip that salesforce way of socially sharing documents slots right into slack. That integration is a risk for salesforce. If they can't pull it off probably think that they can. The other risk is slack. Not being worth the money. It was a big aquisition. Slack has not benefited as much from work from home as say zoom teams and others slack reported a net loss of one hundred forty seven point six million dollars in the two quarters ending july thirty first year. Salesforce thanks. it can rejuvenate slack. Both with develop me development resources and selling the heck out of it. Which if you're not familiar with salesforce is what the company does quite well. Yeah i'm kinda taken by this idea. That slack becomes your salesforce hub. They haven't integrated everything in there and it might not all integrate well. Which would be the risk that you're talking about but if they did that's pretty compelling to be like. Hey we've got this. We've got slack. Y'all know slack. Right we've got slack. You just use that and it integrates everything all your crm all your back and stuff. It's just all right there. You can communicate with everybody. I get why this makes a lot of sense for salesforce. And i get when microsoft passed on buying slack microsoft good about slack when it was much cheaper but they looked at the tools they had and said i think we can just build it ourselves and have it do what we wanted to do because it does a tiny. Does things a little differently than slack. It's a little more video focused a little more office. Three sixty five focus than slack would have been had they just bought it so this i guess that's the challenge for salesforce is making sure that salesforce focused but this makes sense to me. Yeah me too. I what i hope so. This is a tiny little thing that only affects me. And i use slack lot with a lot of people including you guys My biggest complaint about the services some of its more basic things that we sort of relied on relying on it for like sharing files in particular image files which.
"salesforce" Discussed on Daily Tech News Show
"Mentioned yesterday that salesforce had agreed to acquire slack which pits salesforce more directly against microsoft teams. That is the big competitor at this point. Microsoft and salesforce compete in a few other areas as well but they also partner up a lot. Salesforce is slowly building a business software. Stack that replicates what already offers and salesforce has a twenty percent market share in crm back in two thousand eighteen at bought mule soft which connects legacy it systems to the cloud and twenty nine thousand nine about tableau data analytics platform which up until now was one of its most direct competitor to microsoft and now salesforce also has slack slacks big advantages integrating with enterprise software. Does it already tech crunch suspects that plus slack spots which also integrate depending on what you're doing make it the central place for salesforce customers to work. Since all of sales forces product various products can integrate into slack. Already for instance quip that salesforce his way of socially sharing documents slots right into slack. That integration is a risk for salesforce. If they can't pull it off probably think that they can. The other risk is slack. Not being worth the money. It was a big acquisition slack has not benefited as much from work from home as say zoom teams and others slack reported a net loss of one hundred forty seven point six million dollars in the two quarters ending july thirty first this year salesforce thanks. It can rejuvenate slack. Both with develop me development resources and selling the heck out of it. Which if you're not familiar with salesforce is what the company does quite well. Yeah i'm kinda taken by this idea. That slack becomes your salesforce hub. They haven't integrated everything in there and it might not all integrate well. Which would be the risk that you're talking about but if they did that's pretty compelling to be like. Hey we've got this. We've got slack. Y'all know slack. Right we've got slack. You just use that and it integrates everything all your crm all your back and stuff. It's just all right there. You can communicate with everybody. I get why this makes a lot of sense for salesforce. And i get when microsoft passed on buying slack microsoft good about slack when it was much cheaper but they looked at the tools they had and said i think we can just build it ourselves and have it do what we wanted to do because it does a tiny. Does things a little differently than slack. It's a little more video focused a little more Office three sixty five focus than slack would have been had they just bought it so this i guess that's the challenge for salesforce is making sure that salesforce focused but this makes sense to me. Yeah me too. I what i hope so. This is a tiny little thing that only affects me. And i use slack lot with a lot of people including you guys My biggest complaint about the services some of its more basic things that we sort of relied on relying on it for like sharing files in particular image files which.
"salesforce" Discussed on Daily Tech News Show
"Mentioned yesterday that salesforce had agreed to acquire slack which pits salesforce more directly against microsoft teams. That is the big competitor at this point. Microsoft and salesforce compete in a few other areas as well but they also partner up a lot. Salesforce is slowly building a business software. Stack that replicates what already offers and salesforce has a twenty percent market share in crm back in two thousand eighteen at bought mule soft which connects legacy it systems to the cloud and twenty nine thousand nine about tableau data analytics platform which up until now was one of its most direct competitor to microsoft and now salesforce also has slack slacks big advantages integrating with enterprise software. Does it already tech crunch suspects that plus slack spots which also integrate well depending on what you're doing make it the central place for salesforce customers to work. Since all of sales forces product various products can integrate into slack. Already for instance quip that salesforce way of socially sharing documents slots right into slack. That integration is a risk for salesforce. If they can't pull it off probably think that they can. The other risk is slack. Not being worth the money. It was a big acquisition slack has not benefited as much from work from home as say zoom teams and others slack reported a net loss of one hundred forty seven point six million dollars in the two quarters ending july thirty first year. Salesforce thanks. it can rejuvenate slack. Both with develop me development resources and selling the heck out of it. Which if you're not familiar with salesforce is what the company does quite well. Yeah i'm kinda taken by this idea. That slack becomes your salesforce hub. They haven't integrated everything in there and it might not all integrate well. Which would be the risk that you're talking about but if they did that's pretty compelling to be like. Hey we've got this. We've got slack. Y'all know slack slack. You just use that and it integrates everything all your crm all your back and stuff. It's just all right there. You can communicate with everybody. I get why this makes a lot of sense for salesforce. And i get when microsoft passed on buying slack microsoft good about slack when it was much cheaper but they looked at the tools they had and said i think we can just build it ourselves and have it do what we wanted to do because it does a tiny. Does things a little differently than slack. It's a little more video focused a little more Office three sixty five focus than slack would have been had they just bought it so this i guess that's the challenge for salesforce as making sure that salesforce focused but this makes sense to me. Yeah me too. I what i hope so. This is a tiny little thing that only affects me. And i use slack lot with a lot of people including you guys My biggest complaint about the services some of its more basic things that we sort of relied on relying on it for like sharing files in particular image files which.
"salesforce" Discussed on IT Visionaries
"Our capabilities of a smartphone with no code and low code tool so for example One of the surprise hits to me is we're building being a component called the business card scanner and all that really does is that it takes. The phone's camera scans business card and then creates a contact it in salesforce but like you said earlier a lot of sales reps what they have to do is they go through all these sales meetings and on Friday afternoon. They just want to get home but they have have to do. A bunch of data entry part of the data entry is all the business cards. They got that week. They have to create contact records in sales for. How do we do that in a way? So that we take that pain from the users and immediately just create that sales for so the way we're building is we're creating a barcode scanner. We're we're creating a business card scanner. We're getting a document scanner and basically taking all these things that were easier to do with pen and paper and making it an in order magnitude easier to do with the salesforce mobile APP but I think the magic really is for salesforce admins. NCO's is being able to roll. These is futures out using no code and low code tools so what will happen is all these components. They're just lighting components. We'll just be part of the lightning APP builder so an Admin who does not have a degree potentially in or has not spent the last five years of their life. Doing machine learning can go the lightning APP builder and drag and drop these components into the salesforce mobile APP and immediately deployed these to their users does really cool I. It is definitely a request for For feature that I've had in my life since I started selling many years ago. man you'd get a stack of business cards after a conference you'd have like fifteen or like. How am I ever going to ask all these? Yeah absolutely and most of the time. They don't have the time to do so or for those sales reps that love taking notes still on their pen and paper. What we're trying to do is find a way so that you can take a picture of your notes and have that that immediately get entered into salesforce without you having to deal bunch of data entry? What about a how would that potentially intially be able to make user experience even easier the way I look at a I is that one way to look at? It is wouldn't be great if a feature got better the more you used it. And that's what I think. The main purpose of AI is is is to learn from a user's behavior what information is important to them and surface that so that there's less taps and there's less clicks flakes to get to what they need. Yeah it's a great point and one of the great applications of. Ai is search especially on your phone where let's say your Sales Rep. You're on the go you're in between meetings and you just need to find information about this account that you're about to meet with the thing is let's say there's thousands of sales reps in your company and there's many accounts of similar names for example. And so you're in between meetings or searching for something nothing on your phone you can find that account the great thing about the updates were making to search on the salesforce mobile APP is with Ai. It learns which accounts are most is important to you so as you start typing it actually shows these accounts that we predict are really important to us so that lessons amount of taps and user frustration of. Hey No that wasn't that count. I was looking for the other account. Do you think that you know with things like Ai. Okay and building that into an APP that you know every company going forward. Is it easier to be able to build that functionality into an APP rather than you know on your website or via browser that certainly. We're trying to do. We're trying to make it so that is just built into every feature a is just built into lightening components So you can use your local Noko tools to just add. Add them to your APP. I think they are incredibly important to websites Incredibly important to people who use their laptops and desktops but as you you mentioned earlier it's super important when you have a small screen for that small screen for that apt to do the heavy lifting for you and that's what really helps helps with. And that's what makes features an order of magnitude better than what they were before because ultimately you know it's about saving time and if okay is decreasing your search time or things like that it's going to be way advantageous and then the other piece of that is being predictive. You know like like. Hey you're near this company's headquarters and you haven't talked to them in three months. Maybe you should stop by because you should stop by Ren Headquarters quarter spot as the days right. You know things like that to actually be predictive instead of being reactive. Predictive and proactive are to Couple of my favorite words these days menu example is great another example. I uses if you had door to door sales folks and they were just just in this particular town and they visited all the all the accounts all the residences that they had slated to that day but they have extra time. The the APP should be smart enough to say this person's in this geographic location. These accounts are close to them. So I'm going to proactively. Send them a notification saying actually. Here's other accounts that you might be able to visit all right. Let's get into the lightning rounds. These questions are fast easy and the lightning round is brought to you by by the salesforce customer three sixty platform of course which you know very well.
"salesforce" Discussed on The Tech Guy
"Modules and widgets, and if your if your business is a Salesforce business, and maybe it is it might make sense to us sales force. The problem is this, and it's one pain point is getting the old data format into the new data format to be fair to Salesforce. Once you've done that. It's a it is a good solution. And you're going to have all sorts of flexibility. It's going to import stuff from your other Salesforce modules much more easily. It seems to me a bad thing that Salesforce doesn't have a high quality PDF importer. So maybe we can find somebody who's written a third party version of that because cutting and pasting, you know, obviously it works. But you lose all the formatting. You're only getting the text. So it seems that we should be able to do a better job. I again, I don't know how to do that. It's you know, it's once you're done. It's going to be great. That's that's all I can the bottom line is very labor in. Yeah. Of course. When you pay st- in, you know, of five seven ten page document into this editor, you have got a lot of work ahead of you to tab, and to, you know, reprieve four mad that we're doing. And I see a lot of people complaining about converting. This is very this is something everybody wants to do. Here's here's a a on the Salesforce, trailblazer community a thread. I cannot believe this is still not available. We really need this. We would certainly appreciate such a possibility as it will naval us to upload our product manuals into the knowledge base. It's impossible plays. So so you're not alone. I don't know of a way maybe somebody in the audience has a clever tool. Keep listening or check the website labs dot com after the fact sometimes people are listening but can't get to the phone, but they can put it in our show notes at tech guy. Labs dot com. That's there's a comment section there. That does seem like a simple thing to do. But it is a known fact that that Salesforce doesn't currently have a way to do that. All right. We're going to keep working see if we can find it BAAs has found a website, doc, Parsa dot com. That says they have PDF's Salesforce integration. We'll see if we can find doc parts are dot com. Automatically copy data from PDF to Salesforce..
"salesforce" Discussed on Impact Pricing
"And the nation's measurable with that. Now is your war? Number number of users are solving. That way go on. Package issues. Using. Charge for users in both cases that are off saying. Short hostels based on our as Haitian. Manufactured side, be charge ordinances. Or use the point is is. Measures. You got. Hose metrics. One issue so measured bras, performance these other segments, she may serve Jim, Jim, I gotta stop you. Because there was so much brilliance in what you just said I've been studying this topic for quite a while you defined it pricing as of the pricing mix. That makes sense is the one that makes sense to the buyer kind of snickered inside. It's like a really really really. And then you start to think about it and not is ending radical definition. I often say the pricing that you were after is the one that's closely aligned to value as we could get out by proceeds value. So what I love about your definition. By the way, I'm gonna use both now in the future. What I love about your definition is it's very possible that there's something that's really highly correlated with value that doesn't make sense in the buyer's mind. And so the biases none of them knocking to pay for that. I'm gonna pay for this way. So imagine Salesforce right sales for should be charging based on the amount of revenue you're bringing in through through Salesforce. Well since for green. Yourself bringing. From the sales details adding. And indeed sales lens down us relates new that generates which is advised sales. So Salesforce has. Read. I mean is for example, you have thousands of Salesforce sales is red. And the reasons by Salesforce on the other end Salesforce in the hands of sales person will generate are more than and insight than sales. So it's how you. Is really the sales rep or be support hanger that is generating by myself support as I thought about this. I think. Madam euro, isn't zilz or came on Zing is. Zor sales people in charge. I receives people which. Receipts has sales people using on sales floors. The no receipts should be in order. Now, Salesforce charge for all the known the United money such. Flying. Proposals. Pacits? There were no entrance by. I I certainly agree with it. The time. One says was non. Zales? Brings us as obvious best season and is close to the truth. So that. Wish. I don't want pay for another. Source as the salesperson numbers. Legit so much on what you and I are in complete agreement. But the way I'm looking at this is a get one company that has a three hundred quota percents of another company that three million dollar quota for sales. I gotta tell you the one with three million dollar quotas getting more value out of making their sales more effective in. And so that's why I was saying I think if you tied it to revenue you're closer to the value. As you so elegantly described pequal, don't perceive it that way. It's easier for me as a buyer to say, oh, hey for the seats instead of same percentage of my revenue. Is. Said about that. But I think. That's really for everybody. Is your users? Sales people and one is more of yours. Really can't charge the charge. More more personnel less. You know, that person is mar facts. And you don't necessarily know and even or. Why not? Change. It's in your. Choosing in. It is a compromise. Get as close as you can. But value is reading. Customer and one that as on education going down holes the deal corner cases. Zeus is. Wheels throw is said, well, this is really best on Salesforce Kinko with customer is a little. And. Whatever is now the I was in. To say something percent..
"salesforce" Discussed on Inside Intercom Podcast
"I mean, it's it's kind of interesting because having been there so long and seeing the change from the inside first of all I can say that personally, I continually impressed from day one until now quarter of reporter in terms of the execution from the company's perspective and just in terms of kind of the evolution of that. I think it was built on the premise that. We were like any startup, you know. Born to rapid innovation. Keenly aware of our customers needs and listening to our customers, and then as you grow. I think that there's just this kind of natural kind of lag that develops within the company itself in terms of being able to effectively turn out innovation. I must say that. I'm very proud of being a Salesforce being such a large company still at a very if you wish high clip in terms of delivering innovation release after release three major releases a year. But when you think about it in terms of what startups are doing in the agility that startup has is that we can't deny the fact that startups is where innovation really is key. You know, and that that we really see it. So we use our relationships with startups from startup relations, perspective ventures and also strategic partnerships on the product side really to help drive that innovation from solution perspective. And so at the end of the day, it's not really about us in terms of you know. How many features we have per release. It's about how much of a solution. Are we actually putting into market around the customer need? I mean, looking outwards and started working with startups at Salesforce, formerly. And obviously you've done startups yourself way before then like Buchan mid noughties you start at Salesforce working with startups. And what would you say has stayed the same till now for you know, if you look at the the startup cetera. Now, we're seeing a lot of changes in terms of tax and business models. Also, what's what's fundamentally stay the same? Do you think? I think even if we go back, you know, even fifteen years, I think that the fundamentals are there a little bit beyond that and it gets a little fuzzy. But I think that Salesforce help to establish if you wish kind of the business optics if not the metrics and KPI's that are needed to actually effectively run a business that hasn't changed so effectively running assassin business is fundamental to success. And that's something that you know, you can teach you know. But ultimately the. The founders need to be receptive. To one of the things that we do in terms of the prior question that you had in terms of what we're looking for in terms of companies that we bring into our program is that we're looking for the balanced team. You know, it just can't be, you know, a guy or gal with a great tech vision. In terms of you know, here's my product it needs to be well, how are you going to execute? And that's why that that initial stance. If you wish in terms of what we're looking for intrinsic customer traction is so important, but those fundamentals are still there, I think what we've really seen change in the last five to ten years is the economics of ultimately getting product out to customers. So that has dramatically fallen. I mean, just from a platform perspective. I mean, we can look at it. You know, everybody knows from the WS perspective. In terms of how inexpensive it is to go to market. We have similar programs with her Oku. And also on the Salesforce platform side of things if you wanna bring a solution to tomorrow with Salesforce platform, you actually have zero carrying cost from. The time of conception of.
"salesforce" Discussed on Inside Intercom Podcast
"And from Salesforce is if you wish own inclination in terms of where we're going the objective as I said before a strategic alignment, nothing is more strategic. If you wish than, you know, putting all the wood behind one arrow. So if we're moving hard into a particular area, whether that's particular vertical, or whether that's rounding out a particular solution that we already have in market. That's clearly a strategic opportunity for start up. I mean, I think a big part of sales forces strength right now is it's remarkably robust ecosystem, and you know, you helped the company make a transition to becoming a platform rather than just a product company. Can you take us back to the early days of acceleration? What the original vision was and maybe, you know, Salesforce tried and incubator before. Yeah. So as I mentioned before when I started in the early days as product manager for the API one of the things you do as a product manager. Do you think about the constituencies that you're going to be serving so from a persona perspective? So we're obviously driven from customer point of view. And at that time, we actually didn't have any partners. So I as I joined we were just signing on our first, quote, unquote partners, and that was really not necessarily rounding out a particular solution space per se, it was really overcome key objections that that we were being faced with but along the way in terms of actually progressing to what would become the platform. He pieces came into play and. Those key pieces were, you know, an understanding that personalization was key for assassin product to be successful that personalization lent itself to additional solutions tools to be put in place to actually help. But she that particular goal, and that was the early days if you wish of kind of building out an ecosystem around worse that quickly evolve because we took that lead or that cue to actually build that an direction and one of the early offerings that we had a Salesforce was actually moving into. If you wish notion that was driven from the consumer side of things, for example, Amazon at the time was wasn't necessarily revolutionizing. But they had perfected if you wish online reviews, and if you wish an element of what we now, you know, consider as customer advocacy, in terms of recommendations and things like that. So we said, hey, why don't we do that within a press offer? So we actually created something called the on demand. Marketplace. This was the predecessor to the app exchange, and that was done like many things, you know, that all of us are familiar with in terms of actually doing something experimental, and it caught on it actually it actually struck a nerve with our customers they really liked that. So we embarked then on the affix change project. And that project was roughly about a year and a half in the making and part of that exercise was in. This was my transition out of product management was actually to seed this marketplace because we knew that if we were going to be successful we need to establish that critical mass quickly. So we actually worked very closely, you know, hand in glove so to speak with respect to key chosen willing participants in terms of emerging partners and that actually provided the seed for the app exchange so in two thousand and five when we announce the app exchange we actually had at that point seventy applications that would then be ready for launch in January and Mark is always wanting more. It's. Like if that's good. You know, how do we get seven hundred? And I remember that actually wasn't seven hundred. It was like, okay, great. We have seventy how do we get a thousand? So we thought about a long and hard. And that was the the emergence if you wish the first incubator and in the first incubator, we incubated thirty seven companies specifically it was driven. If you wish from a marketing standpoint in order to provide validation that they're in fact, there was a market here. So we were very fortunate that and it wasn't really because of our selection process per se. I just think that there was keen opportunity..