3 Burst results for "Ryan O'neal"
Jennifer Lawrence to Play Talent Agent Sue Mengers in Biopic
"Big movie coming out. I know a lot of people have problems with her. I don't. I like the girls work, and I think she's gonna do a great job. Big project about the famed talent agent Sue mengers is being shot around and on the movie will be Jennifer Lawrence playing Sue mengers, listen, this is gonna be, I think this is I know it's very Hollywood and only people in Hollywood my nose Sue mengers is, but nonsense. Sue mengers was, I mean, forget what a colorful character she was. She was a female agent who crashed the Hollywood boys club of being age of being an agent. I mean, there were no female agents like this. She, I know it's for Robert Evans. She was amazing. Big, big, giant personality. Big kind of a New York Jew personality, which I love. I feel at home with people like that. Might go on Apple and might go on Netflix. No one really knows just yet. But Sue mengers, Evans had some great stories about her. She worked at MCA. Icm. William Morris, she represented clients in their heyday. Barbara streisand, Candice Bergen, Peter Bogdanovich, Michael Caine, Diane cannon, Cher, Joanne Collins, Brian De Palma, faith on a Bob Fosse Gene Hackman, Sidney Lumet ally McGraw, Steve McQueen, Mike Nichols, Nick Nolte, Tatum O'Neal, Ryan O'Neal, Anthony Perkins, Burt Reynolds, sybil shepherd, gorby Dow, Richard Benjamin, pull up prentice Tuesday Weld. Are you kidding me? She died about ten years ago. There was a play about her, Bette Midler played her in the play and bet was great. I'm not a Bette Midler fan, but she was born to play Sue
Episode 48: Merry Christmas Trivia Extravaganza - burst 02
"Now. This one i think will get so. I think this might be slammed up Which after was first offered the role of john maclean die hard day. Clint eastwood be frank sinatra. See ryan o'neal or diesel buster stallone Good one is a really good one. I don't think it's stallone. Think ryan o'neal but It's a notch was asked to be in a movie like die hard when it was That was the book that was based off. Die hard to sign. Kinda wanna go with frank sinatra on this one. But i'm not one hundred percent sure but go ahead jamie but if you get it wrong then i i'm going to say i wanted stallone. Go ahead you take the guests all right. All i'm going to save frank sinatra final answer. You are correct sir. Twenty years earlier and had first writes in whatever they've but he was seventy three and luckily that would have been so. The princeton played john maclean. He plead he played. I believe that was the character name but it was the same author. It was kind of like a jack ryan type thing where he played the character from the book twenty years prior and then he he wanted the guy to write a sequel to that movie and the guy wrote what became die hard and but it was too late. Took way too long interest mattress to fucking
Upstream w/ Dan Heath
"In the book you get into these details a little bit more mechanically Specifically talking about you know uniting people and What are the changes? Actually that you need make to assist them. How do you determine some of those things Finding Leverage One thing I'd like to talk about specifically is how do you know when this is succeeding in the point of no when we're talking about the The children that are that are drowning. It might make sense that if you had a rate of children drowning when every five minutes in that drops to one every twenty four hours then that might make a good measurement but it's not always that easy right. No it's not and I think the reality is. We live in a world where in the fictitious parable world. I mean my guess is that enormous corporate America. What people would be a measured on is? Is the speed of Rescue You know it and in fact. There's there's an example in the book. I think illustrates this. Well it's about expedia the online travel site and back in two thousand twelve. This guy named Ryan O'Neal is studying some data about the call center at Expedia. So if you book a flight or hotel or something in something goes wrong with your reservation you call one eight hundred number. What he found made his jaw drop. He found that for every hundred customers. Who booked a transaction? Fifty eight of them ended up calling the call center for help. Which which would pretty much seem to nullify the whole point of having an online self service travel site and so he starts digging into figure out why are so many people calling us in the number one reason people are calling. I mean to the tune of twenty million calls in two thousand twelve was to get a copy of their itinerary was twenty million calls. Can I get a copy of my tannery? And so he and his boss. Just they're like this is madness. We've got to do something about this. And they make the case to the CEO to create a special team to work on this and they do and The technical solutions as you might expect are pretty simple. They changed the way they send. It's not like they forgot to send the itineraries. They were always sending them. It's just they would end up in spam or customers would delete them thinking they were ads or the sort of thing so the change their strategy and emailing they added a self service tools on the VR and online and so forth and they basically took twenty million calls and whittled them down to zero so from from a technical perspective. This is a trivial problem. But I think what's interesting about? This story is is why this problem got to this level like you would think that there would be an alarm bell. That would go off somewhere. Once you reached like your your three million call for hi Tenora like people would start to take this seriously but but the deal is that expedia like like virtually every other company has to organize itself or chooses to organize itself in in silos. And so you got a marketing team whose job it is to to attract customers to expedia versus. Kayak or someone else. And then you've got a product team whose job it is to make the site so smooth and intuitive that the customers are funneled toward a transaction. Then then you've got the tech team that makes the plumbing run and keeps up time high. And you've got the call center that's trying to minimize you. Know the the response. Time to fueled a customer issue and to keep them happy via net promoter score or something like that and from a silo perspective like all of those goals make sense but but the problem is when you ask a very basic question. Like whose job is it to keep customers from needing to call us. The answer was nobody. Yeah Yeah and it was even worse than that like none of those silos even stood to benefit if the number of calls went down and so. That's something I think that that's really interesting. About upstream problems is that it's often very easy to find owners for downstream problems like your house catches on fire. It's the fire departments problem at that point. Like It may not be an easy problem. But it's an easy problem to define an owner for verses if you flip things around and you say whose job is to keep customers from calling or whose job is to keep your house from catching on fire will. That's a very different