35 Burst results for "Raff"

Cathy Horyn on Why Fashion Media Must Evolve

The Business of Fashion Podcast

05:40 min | 2 weeks ago

Cathy Horyn on Why Fashion Media Must Evolve

"Ala Kathy. I'm good you. You're in Virginia. Farm. Yeah. You're Minova Farm in Virginia and made avail in. London. and. Roundabout now could be looking forward to seeing each other at fashion shows as we have done for the last. How many years? We. Want to exit. Thirty five. Something, like Nineteen eighty-seven age is not. About you were at the Detroit repress. Short News. used. And I was limited. From magazine in Canada in Toronto Canada. And we could never have anticipated what's happened to the world because? We read about things like this in history and And you know industry is being so savagely impacted. By everything that's happened and it's it's great that we're talking today because I subscribe to new magazine. you write for the. Your magazine and you've just done this enormous piece interviewing designers about the here and now their lives and. The future of the industry, and that's exactly what was supposed to be talking about today. So that's put certain. I can say to you. Tell us what you've been doing with. China's for the last. Well it started out. You Know Stella Buckby at runs the cut we were talking in now late April I think about like what do we WANNA do? For All this book Ended up being part of the. The main magazine in the preview section of what's happening in the fall. But anyway, we started talking about that and I said, you know I really just I want to talk to the the leading designers you know the the big creative minds and. Where we sort of going I, mean, it just feels different even now and I think about how we all felt what on March second and March third when we were still in Paris in winding up with. No the Balenciaga show in the retail show the last days and felt so innocent but then it felt quite different by the end of April. With Europe. All shutdown down the US at least New York Shutdown So, anyway, everybody you know it's it's Raff Simmons Marc Jacobs. Nikola just gear Mutya Rico Kuba. There's there's twelve or thirteen, and all and Everybody was home. So I had lots of time to talk to them, and they had lots of time and we talked in some cases, three times over the summer or rejects dinner we had emails that kind of thing. So it was fun. Now was there a consensus? Among people what the future holds I think you have a different view specifically of how people want will probably want address. Some bring that up pretty clearly like mmj at. I think a lot of people are really concerned You know the the. What's going on with the fashion system people have been talking about that at Nauseam for a while. So that came up a lot RAFF had a lot to say about that I think they certainly spent the month of March and April thinking a lot about this Marc Jacobs a lot and he put some of that up on Instagram to. You know coming off at incredible show that he did in February in New York and just thinking and you know he he had to lay off people on his designed team and others had take salary cuts. That the problem across the industry. And so they were talking a lot about that, and then of course, Allesandro from Goodie. Brought his his instagram out a one was mid may saying we're GONNA go to two meetings to to runway shows a year. So I think a lot of the stuff has been brewing. Yeah, and the bottom line is I, mean to me. I think it comes through in the pieces. It's all an individual choice. You know like you know Michael Kors has made his decision. What he's GonNa do I think Gucci's made their decision to Michael Burke for this piece is the CEO of Vitale and you know. They're gonNA. You know he thinks that the traveling runway shows the future. So all that concerned about you know how big the shows I think I think in the long run we'll see a I mean in the short run will see. Pause, as as we as we deal with the pandemic and we don't know what quite the end game is on that. So I think we've seen a lot of experimentation in the last six weeks two months with digital perform digital shows and presentations and. I think going forward. You know you know it's a huge industry i. think that's the thing is bleak as it seems is a huge industry.

Marc Jacobs Instagram Michael Kors Virginia Raff Simmons Minova Farm New York Canada Stella Buckby London. Vitale Europe China Mutya Rico Kuba Detroit Gucci Toronto United States Nikola Paris
The Skeptics Guide

The Skeptics' Guide to the Universe

04:30 min | 3 months ago

The Skeptics Guide

"We've actually been getting a lot of questions about some of the science and critical thinking issues, surrounding the protests that are happening and Statistics, etc, studies that have been coming out, so we're going to address those in the email and questions section because I think that's a good way to deal with issues by answering questions are being a little bit more interactive. And since that happens to be in our sweet spot, we might as well. Dig. In Yeah, yeah, well, we definitely. And we were talking about. What should we be talking about? When all this big big world changing stuff is happening around us. We can't talk about narrow news stories. But yeah, we want to do what we do best we want to contribute. What we feel is in our sweet spot as you say. Jay, which is, let's talk about the science evidence, the critical thinking, and maybe hopefully raise the level of discourse a little bit. We can do that so the quick covered nineteen updates. Storm. It seems like it's accelerating like there's just so much so many news items within one thing. That's interesting. That I wrote about earlier in the week is that? We've had number these questions. What was the effect of the lockdown on the flu season? Yeah interest in great question. Absolutely, and now we have some data, so of course it depends on where you are in the world. The covered nineteen hit the The US at the tail end of the flu season. This flu season was a particularly bad one at the upper end of the typical range. was there an issue with the vaccinations or no? There wasn't no vaccine was actually fine. This year wasn't the vaccine. It was just a bad flu season saying. yeah, there was between twenty thousand and sixty thousand deaths in the US which. which wasn't twenty or sixty minutes? That's sounds like number, two, two, hundred, ninety, six, hundred, and fifty globally, so the reason for the range is because did kill person or not. No, no most people who get the flu. Does the flu test and so then you have heard. That's right so clinically that they have the flu. So if you count justed laboratory confirmed cases that's at the low end, and if you count probable clinical cases as at the high end, so when we have ever had a flu test I've had A. Vaccine here, but I don't think I've ever gone to the doctor and the actually test for the flu. They just say Oh you probably have the flu. The extrapolation of what was likely. Yes, so studied basic patient. If you go to your doctor and say I have the flu, and they treat you for the flu that count, even though they didn't a laboratory test to confirm it was actually. Think they should even state the low, and then because it's clearly wrong clearly. Whatever? War We want you to know? We're basically just showing the error bars at this. Is Let me get. We're actually talking about so you're right. Chose really fascinating, so if you out raff out the numbers of detected a possible. Death you know typically peaks January February and then, and then to trails off through may but this year. Basically, it ended five weeks early like. A lockdown compliance completely shut down the flu season. But Steve You don't I don't want to sound like a jerk right now, but no shit, yeah! It no shit, because think about it, you know people are questioning whether or not the lockdown was effective, and this is an independent piece of evidence that yeah, it's effective. It actually does keep viruses from spreading around not just nineteen, but also the flu season. As you say, it should have worked, but it's nice to know that it actually did yeah, and don't forget. A lot of people were saying well. You know this. If this corona virus is so bad, why don't we do take similar measures with bad flu seasons and a lot of people were thinking like. Yeah, maybe we should take it more seriously. That's. That's a lot of people that die every year and here's here's. Here's more proof than that. If we did. Take it a little bit more seriously, especially in a bad flu season, and do some something akin not full on lockdown, but just being more careful with the touching your face, and maybe even more mass re could cut that we can cut those numbers down

FLU United States JAY Steve You
Fan Favourites

The Passing Shot Tennis Podcast

06:40 min | 4 months ago

Fan Favourites

"Hello everybody happy while wherever you are on this glorious year revision we can came under your Eurovision Song contest fan you. I think you're even begin to it this year. Weren't you in in Rotterdam so? Have you been coping without the prospect of any sort of live dies than well getting Easter? Now Joel tennis being canceled Irvine being cancelled. Yeah I had tickets for the first time and it's law it was council but hopefully out next year and we had celebration on on the TV last night and had some Swedish food and some cocktails to kind of raise a bit of a glass to what what never happened. But but yeah I think I think you were watching us. Well Joe. You're right yes I was. I catch Lubbock came. I'm going to hold my hand up here. Johnny Logan he comes on the TV and have no idea who he is by turns out. He's he's pretty much the go of of the on contests Mariah a bit. Like the Federa of of your vision life. If you don't tennis you you at least know the name federal. Maybe Johnny Logan could could be a bit like that but yeah. I was quite surprised. You shouldn't you've never heard of him. He's one well three times twice as a singer songwriter. Say He is the kind of the winningest person in in your vision. I guess you could say but yeah maybe actually we can do a European podcast as well. But let's let's go to tennis because we're going to be looking at the Italian. Upn and top eight movements. The happened in rave the last few decades. And perhaps I should lead on this one job because I'm going start with a moment featuring the man himself rapper. One of surprise well yes and listeners. And said he'd rougher bear with us because we all see you're not the end of the alternative Casey's season I mean let's be honest because light Madrid. Rome is Dallas. Hi I think he's one like what nine titles zero something ludicrously say is as as hardly a surprise to kind of see him featured this list say yes came. More is was the first moment. We're WE'RE GONNA be reliving. Well I thought we have liquor two thousand five. Which was you know I play horses and really where he takes. The kind of took it by storm. He won the first time. Yeah his first of nine titles. I think back in five and so he came up against Korea. Who at the time I guess was probably the most to stop ish claycourter of over air or at least one of them very face competitor for sure but the final was another five-set Masters Final five-set thriller? It was over five hours long. Which if you think about now if they were doing that consistently Austin Final Monte Carlo Madrid. That would just be insane. I mean I actually am believe that they used to do this to be called with the but yeah it was. It was a real ding. Dong to one of the better word. Joe Six four three six six three full six and then rougher one at seven six on a law set tiebreak but think about this much. Rougher was a double breakdown and fifth say. Who's three lockdown Sakaria? Really could've gone on us up momentum going away and one but I think really is kind of weakest point throughout his whole career was was his mental strength and he kind of collapsed that combined with with. Rafa you know. Obviously he's attitude his diehard shoot. Never giving up. He was on like a sixteen match winning streak at this point and say obviously he. He had a lot of belief in his game. And but I think Korea would be very devastated after this loss at I think. Actually in his post-match she interceded say this was one of the hardest defeats of his career. I think it was interesting to is. I think Korea probably getting into this matching gains clay season. Yeah he's probably thinking. I'm beatable on clay call. There is no one else out there better than me and who comes along on the Dow eighteen year old teenage eh relatively unheard of and I think this match proved that even when Korea was playing his absolutely best tennis possible. That was someone else out there better than him and I think he was kind of disheartened by that and I think this much great show us. You said mentally he you know he wasn't as strong as some of his other competitors or I think when you're three love up Double in the fifth set us really should be closing that match out and he wasn't able to do that. I think that's one of the things we might associate with a player who you know as brilliant as he is in Korea kind of on the mental side of things. I don't think you could put him up there with the greats and I kind of look at this match. I look at the two thousand four French Open final as well where he Gaston Gaudio. In the final game was five sets but again crucially he was two sets up. He was six love. Six three up was unable to close out the the match. And you know he's probably one of these as you put in the category of greatest players never have one. Ud wonder if if he hit if he had won if he had won this final in in Rome beaten Dow that would have given him the confidence indicate and reinforce that belief that he was and he was at the time the best the best clay court player in the world. I think obviously that loss against scout and then going into this match against Rafeh just his. His mental side of things just wasn't subscription. A Rafeh had beaten him in the Monte Carlo. Final just a couple of weeks before this so again he knew he was up against and he kind of let it. Let it slip away to be honest with you and Yeah so I just thought you know. Obviously this was this was a great match and it was symbolic because again you have this is like the birth of of Raffarin. His kind of play. Call dominance in this. Totally kind of pulsing off of his. You know the best steak or two at the time we had people like Carlos Moya one Ferrara Cowdrey. Kara in a sort of all very good establish trae which just as soon as Raff kind of started working his magic. He'd I guess it kind of became almost impossible. Perhaps to argue against for being the best. Geico

Korea Joe Six Johnny Logan Rome Joel Tennis Rotterdam UPN Monte Carlo Madrid Geico Lubbock Tennis Gaston Gaudio Madrid Irvine Monte Carlo Carlos Moya Mariah Raffarin
Iraqi military says 3 rockets strike near Baghdad airport

Morning Edition

00:51 sec | 5 months ago

Iraqi military says 3 rockets strike near Baghdad airport

"The Iraqi military is reporting no casualties after three rockets struck near the Baghdad International Airport earlier today here's NPR's Jana Raff Iraqi security officials say the small Katusha rockets were fired early this morning they say they found the rocket launcher and a timer used in the strike Iran backed militias are usually responsible for the attacks this one comes amid increased tensions over an attempt to put together a new government to potential prime ministers of tried and failed to get approval from political factions for new cabinet the third and most of all called me is expected to submit a proposed cabinet to parliament this week the caretaker prime minister announced his resignation last year after anti government protests in Baghdad and across the south Jane Arraf NPR news Amman

Baghdad International Airport NPR Iran Prime Minister Baghdad Amman Jana Raff
Yemen records its first COVID-19 infection

Weekend Edition Saturday

02:45 min | 5 months ago

Yemen records its first COVID-19 infection

"Now to Yemen where aid workers say they're bracing for the worst after the country recorded its first coronavirus case this week after five years of fighting between a Saudi led alliance and the Iran backed Hootie rebels the health care system in Yemen is already battered and peers Jana Raff has this report from Amman Jordan seven children are treated at the Yemeni hospital for malnutrition and disease three quarters of the population now depends on food and medical aid most of it delivered or funded by aid organizations Yemen has been largely cut off from the world by fighting this week recorded its first covert nineteen case these Grande the head of the U. N.'s humanitarian program in Yemen spoke to us from the capital sana'a she says the country is not prepared as virus spreads authorities on the north end of sorties in the south they have stopped the arrival of passengers they've gone into lockdown we're struggling to get the kind of equipment and the kind of resources on the kinds of medicines that we need here UN agencies are competing for things like ventilators in corona virus tests in what has become a global competition for lifesaving resources Yemen imports almost all of its food and medicine the new restrictions made getting food and medical care to people even more difficult the Norwegian refugee council's advocacy director Sultana Begum speaking to us from London says she has appealed to Yemeni authorities to allow aid operations to continue but you haven't heard past there are new restrictions that are being put in place restrictions in movement and our restrictions in terms of road closures in terms of you want like carrying a black kids coming in and out of the country so our appeal to them really is when they're preparing to combat the virus eight find safe measures to what with us D. U. N. is also facing a funding crisis in part because last month the United States cut off tens of millions of dollars in aid to Yemen saying some made was at risk of being diverted by armed groups there are forty one major you when programs and thirty one of those programs what I shot this month of April we're talking with the programs health programs water and sanitation programs protection program shelter program so we have the quote is created by the war we have a crisis created by cove it is indeed a fragile cease fire the US political envoy says he'll try to bring the two sides back to talks even if it's a virtual negotiating

Yemen Iran Jana Raff Amman Jordan Malnutrition U. N. Sana'a Norwegian Refugee Council Director Sultana Begum London United States UN
"raff" Discussed on Breakfast Leadership

Breakfast Leadership

02:29 min | 10 months ago

"raff" Discussed on Breakfast Leadership

"More about you in the awesome stuff. You're doing thank you it's My name my website is as Jill Raff DOT COM in rack. The spelled R. Like Robert a double F.. Like French fry at come feel free to reach out. I mean I love hearing about people's customer experience stories. If you have an issue going on in Your Business I'm happy to discuss. What's going on uniquely and let's talk about how I might be able to help And you can reach me directly to at Jill at Jill RAFF DOT COM Jill Jill Rep dot com and. I'd love to offer your your listeners. A Gift I have a customer experience checklist for intention for that intention customer. Well and they can find Matt at Jill. RAFF DOT COM forward slash C X checklist. See acronym for Customer Experience. So it's Jill wrap dot com slash C X checklist. That's awesome audience. I'll definitely have all that information. The show notes Jill Great Talk to you as always appreciate all the awesome stuff you're doing and and highlighting you know how you in focusing on customer experience with the employees I and that resonates throughout the organization and makes a better experience for everybody More work needs to be done with many many places and I'm glad there's a the thought leaders out there like yourself to really pushed US endeavor forward. Thank you Michael. You're part of getting it out there. Thank you so much. Hey It's Michael again. Thank you for listening to the PODCAST. I really appreciate it. Sure like many people. You're dealing with some significant stress and possibly approaching burn out. I know how you feel in two thousand nine. My burn out led to a year for his case scenarios areas. I do not want that to happen to you if you go to breakfast. LEADERSHIP DOT com. You can register for a free Webinar burnout prevention as well. Let's get a free checklist is to have successful mornings. Start off each day the right way again. That's breakfast leadership dot com also since you are a loyal podcast listener. I'm asking you to like rate and review my podcast on itunes. I look at all the reviews and appreciate your comments in it helps other potential listeners. Discover the content. I have on the show. I appreciate you and thanks again for listening..

"raff" Discussed on Breakfast Leadership

Breakfast Leadership

05:45 min | 10 months ago

"raff" Discussed on Breakfast Leadership

"They're coming to you for some reason. A need need that needs whether it's wanting to screw from home depot or a meal somewhere. There's a need there. There's something that they're coming to you for so acknowledged that respect that would come to you over a competitor and help them get the resolution. They need it. Doesn't have to be a problem that needs to be resolved. It's a problem the more global sense of the word that they have in need and they want this resolved and they're hungry. They're coming to you so respect. The Resolution Shen and then K is kindness and it. Is that really simple activists being human and you touch someone's heart they're gonNA remember you forever forever and if you come from that hard space when you serve and I did talk about the difference between service and experience but when you're doing that I think you have to comfort hump replace of truly serving and generally looking at them to say thank you in that we have the privilege of serving you. Thank you for choosing us over someone else. Because there's so much competition out there today in in every market in every industry there's always someone else doing what you do so give them a reason to come back to you give them a reason to follow through and make that purchase with you. Why you over someone else and I think did you follow even this simple method of my shark method? You really are protecting that employees in the customer's experience and it's making such an impacting on not just the customers life but you as an employee or employer in your colleagues colleagues it has such a ripple effect and even as we've been talking about the places that I frequent normally and I'm a big advocate for supporting local businesses When I can Because I know that they are you know sporting putting their families in doing all kinds of different things. Nothing against the the chain organizations because most chain organizations are franchised in those families are doing into so. I don't say that I exclude going to you. Know a franchise based model exile. It's still owned by an ritual in their hiring employees at that even had experience at this morning where you went into a restaurant that I go to maybe once a week maybe once every couple of weeks and house for a few years now I mean I I literally walk in sit down. They bring over coffee and they say okay. You want this guy with the breakfast that I had ordered the way that I wanted everyone once while drove a curve ball. And I'll say I want this and they're like looking at me like I have three ads but The end of the day they know what I order now. The the house thousands of people that go into that restaurant on a monthly basis and I walk in and they know what I want. Why why because I treat them like human being and have conversations with them and even today you know they were short staffed a little bit and I made a comment I hope hope for you or your comfy shoes today? 'CAUSE YOU'RE GONNA be walking all day and you know they laughed and they send relief is coming with thank you and it's just it's just observing Ao uh-huh and in making it more of human experience and their several places that I frequent that I have that experience just because you know I go in in there and and treat them one as I know them because I am. I don't may not know them personally or their their backstory or whatnot. But you know I treat them as as if you know they're at least acquaintance and until acknowledgement like you appreciate each other and that's what we're talking about like there's is a real human engagement interaction happening and the awesome thing is and Kudos to them in. This is what I don't see. More businesses doing is that they've noted that you are a repeat customer and they paid attention to what you like in how you like it and by showing you that that simple simple thing they have acknowledged you respected you. And they've shown you we appreciate Your Business we know you are. We're going to take care of you. We got you and you return back to that because it feels good. It's it's home. It's it's an acknowledgment to you and everyone wants to have that. So that's a perfect example. One of those organizations that do those things are the ones that have multiple customers. 'cause I'm sure I'm not the only one that they do that with I'm sure there's many of people that you know. There are frequent there all the time and they know exactly what the order how they wanted ordered and they bring it to them. And and I've it's I've seen it in some cases where I know there are some people that are in there every day and they literally walk in the door they sit down and the plate is sat down in front of the now the other day. No it's like okay. Here comes race coming here. Eight here bracelets down is there. It's like okay. I've seen that happen. Want something different than than exactly and if he did well sort of course of course it. Okay we're going to get this. We're GONNA leave this here. You can nibble on this until he is something else and the is so it's it's always. It's always good to see great customer experience examples like that so jolt. I've loved her conversation. They were people. Find out.

"raff" Discussed on Breakfast Leadership

Breakfast Leadership

13:26 min | 10 months ago

"raff" Discussed on Breakfast Leadership

"Welcome back I've got jewelry online. Jill how are you. I'm great Michael. Thank you for having me. Great connect with again. We met back in February of Twenty and eighteen. which does is not seem that long ago but when I look at my calendar it was a while ago at the new media summit down in Tampa? So how's your two thousand nineteen working out before you great. It's everything's going good items that's good and it's been a weird and wild year for me. That's great that everything. It's going well for you. So you focus on customer experience that I know in the pre show. I had made a comment about customer service and you said no actually. It's customer experience so share with us. What the differences between those two things and obviously will dive right into What a great customer smer experience a mechanism for organizations look like so assure story a little bit absolutely well starting out with your question than in point customer service versus customer experience for me originally? Everyone always said customer service. Chris and I get the service you have to serve your customers first and foremost most. It's really important to come from a heart of service in fact that's what I grew up with As I think you may remember I come from the McDonald's family when it was the gold standard of the restaurant industry. McDonald's number one fifty was story that my parents opened and it was customer service and right cross talk about Q.. S. C. IN V in the S was a quality service cleanliness value. But for me. Now we live in a different age and technology there's demands there's customer Smyrna knowledge That didn't exist before because of the Internet and so to me service now is really. It's the given. It's the basic neater reason that a customer I were coming to you to buy a service or product. There's no emotional connection and there's no real human engagement. They're just serving you and it's just really really providing you with those basics whereas in experience definitely has that emotional element it has a connection that's created by. I A human human interaction and that actually people by unemotional and they just logically something used a lot and certainly certainly Experienced in my real estate business people by mostly they respond to what they feel just like a customer walked into your office or if they walk walk into your store they feel the energy around them with even from the lining to the way you have. The store laid out to the customers who had knowledge analogy when you walk in or dome right so that's really the big difference in its experience that really creates a loyalty. The referrals reviews ratings things that will set you apart. That will make one customer. WanNa come back and patronized you versus giving their money to someone else. We see it all the time to in. I live really close to a pretty big shopping mall and when I go in to the mall I notice their stores that are busy in their stores that are not and the ones that are busy. The era seeing people engaging with you know the workers there and the experience of how they have the store laid out and it's not a case where the they're having a breakout sale or black Friday sale or something like that in some of these places. They're really not having any type of out of the ordinary sale. Going on. It's just they just naturally attract people to come in To purchase things or test the things out or whatever the case may be in then vice versa. The stores that are not doing anything. You're basically looking at the the clerks and they're counting the tiles on the floor is no one's coming into the store and you're part of me wants to go in and just say hi our aurea human interaction. How're things with with really interested in buying anything from the store unless I actually need need to buy something from are there but at the end of the day is it's those experiences and we see it all the time too with you know? We'll pick on apple versus Microsoft soft. You know there are several malls that have both of those stores and you look in the apple store and majority of the time it's zoo in there and there's people moving and they're looking at all kinds of different things where the Microsoft store you go in and you can pretty much stroll roll and get whatever you need and then go home and while yes they may not have all the same products. There's some similarities. But the experience is is completely lately different. As far as going in navigating What they do Picking on McDonald's for a second and when I say picking out I actually I want to say consistency. Assistance is one of the things That I have noticed a both in the. US and Canada is going in the experience of going in To the stores has in my opinion anyway is returned to consistency. Where for a long time it it was kind of inconsistent and now it seems to be fairly consistent as far as the layout the you know the how how the restaurants are designed how to interact with staff? You know what. There's a lot of the Canadian stores. There's there's kiosks where you can just order your food that way and not You know talk with a clerk. I tend tend to like talking with people and So I pass those oftentimes and go up to the to the register in place in order But you know other people feel that having the kiosks are are important but it's the consistency thing so I could go into any McDonald's and I we know what to expect where you go into other chain restaurants It may not be consistent because of a variety of different factors so so it it. It's crucial that you know for organizations part of the customer experience and I love to hear your your take on this. As is the branding of the organization are they consistent with their brand. That's not confusing to their customer base. Yes absolutely Michael you touched on. So many great elements one. Okay starting with McDonalds McDonalds. I think really they still the the number one in terms of their brand value and they continue to be like so far apart even from the second company company that came in under that rate under the survey. And what's interesting is that for me. I'm not surprised about the consistency business piece because in terms of what McDonald's is and how and why it is what it is is due to that consistency instance. That's why I really utilize that knowledge in that experience that I've learned growing up in the business that consistency is key. In fact I say consistency equals cash because without that consistency. You're all over. The place in the only way to scale is to have that repeat experience while customer knows what we're getting. I remember my dad always saying how you know. As McDonald's was expanding it was so cool that you could go into McDonald's in Italy or in China China or in Columbus Georgia where I grew up with no matter where I grew up at no matter where you go. You want a big Mac. You know what you're going to get. You know what to expect. Effect Flavor Profile Sandwich. The the details everything about it so McDonalds has really I think led the way in consistency. And I think that's really important terms of the product now when you talk about the brand I think that's also really critical because obviously obviously ones experience with the brand. They have to know that it's going to be consistent but outside of the consistency way before that. How do you even the know what your brand promise is an are you teaching that to your management and is the management able to convey that? And you have to start out so I have this process in the first one is your values and your mission statement in everything. According to that everything needs to reflect back to that and make sure that it's an alignment and so it goes from your hiring practices. Are you hiring people based on what you want your brand to be what you want to say to the world and so Alexa go on you. It's really important. The brand is everything. And if you don't show that brand be consistent and that it super clear who oh you are to the customer the customer actually defined your brand for you so I think you're so spot on with everything that you just said. My first job was for a family grocery store that had been around that particular point around sixty years so was second. Generation was running the organization with third generation about to start running and when I was hired and this is in the mid eighties in order to get hired at this particular grocery store you had to know somebody personally personally in one of the family members of the organization and they went through a behavioral assessment type of situation and interviews and because they wanted to make sure that their employees and I was sixteen years old was in alignment with the mission vision values of that grocery store. Now I you know. My family had shocked at that grocery store my entire life. Funny story my mom. Her water broke in the grocery store. When I was born so I was destined to work there And of course after that too they ripped the carpet out of the store and they didn't have carpeting there anymore so if anybody that's old enough to in this listening to this and they remember when when they had carpet the reason why they don't was because of me so so which which is yes. So it's it is funny. You know my mom would always point out. This.

McDonald Michael Microsoft Tampa Jill Chris apple Alexa US Generation Columbus Georgia China China Italy Canada
The PT Cruiser: A Custom-Built Downfall

Past Gas

08:46 min | 10 months ago

The PT Cruiser: A Custom-Built Downfall

"Into the new Millennium Chrysler had a lot of good energy surrounding them stirred the prowler. He didn't do amazing. But it gave Chrysler much-needed image rebranding and got people excited for what was to come. They had spent the better part of a decade designing and engineering a new car using the most sophisticated technology on the planet and they were confident it was going to be a hit. The PT Cruiser was Chrysler's flers savior. Chrysler chose a plant into Luca Mexico right outside of Mexico City to begin production on the new car. This Chrysler plant had a reputation for building. High Quality. Cars on a shoestring budget says workers were not paid very well. I don't know This plant also made dodge see brings and strategize strategists dodge stratos the Gulf of the year. Two thousand the first year of production for the PT Cruiser was to build one hundred eighty thousand thousand of them but Chrysler immediately ran into a problem. The car in the engine were assembled on separate production lines until the engine has to go into into the engine bay. Chrysler did this all the time but because everything on the PT cruiser was machine to fit perfectly. There is literally no room for error. The engine in Bay had only point six of an inch clearance experience. Workers struggled to fit the engine into the pizza. Cruiser and for the first couple of weeks of production. The only we finished one car a day for Reference Ferrari today builds about twenty cars a day. The only way that deluca plant could do it was by stopping both assembly assembly lines until the engine had been installed in one car something needed to be done quickly if they were ever going to meet the one hundred eighty thousand car quota can you imagine being on the production line and like you're in the middle somewhere like do I'm good at making doors putting doors on this thing right those baths at the time. Just do your job put the engine. I do WANNA be the guy gets to run up and like hit the red but the next stop C. I. A.. You got to put the engineering guys what you will need. You solve the problem. Exact Gary Henson told the plant manager Luiz Rivas to practice the process for two weeks. The workers set up a three section practice area in a corner of the factory. Each sector had five workers and if they could not complete their task before the car move to the next section the line would hold until the could seems pretty reasonable at the end of the two week practice session. The plant went from one car a day to one car. Every ten minutes conventionally as production got into a groove and Chrysler selling cars that deluca plant could build one. PT Cruiser every eighty seconds. Problem solve so act. That whole thing was because there is only point. Six of an inch I think combined or light so like when you're dropping the motor and before the hoods on. Yeah you have a little bit more than half an inch to squeeze in the voter to get it in in place because they used all these cats systems engineers designed it to be as practical and like utilitarian. Tehran is possible right so they used every square inch every square inch of space and then the workers figured it out engineers are Dick's the year two thousand was huge for the PT cruiser. The car officially went on sale in March and people went crazy for them for the first year the not only came in two trim levels base model. PT's had an MS RPM of fifteen thousand four hundred fifty dollars and the highest trim level the limited addition came in at eighteen thousand two hundred sixty which according to my inflation calculator. Fifteen thousand four fifty in today's money as twenty three thousand one hundred seventy one dollars. It's more expensive than I thought. And then the top of the line trim at eighteen thousand to sixty is the same as is twenty seven thousand three hundred eighty five dollars to twenty three thousand dollar car or twenty seven thousand dollar car. What what can you get for twenty three grand today civics Cross track severe across getting a Nice Kia. If you'd like but it was going up against Camrys and yes and probably record and there's probably a lot of people like people cross shop really weird stuff all the time I bet. There's people cross shopping against like GPS Sherry Raff four four. Yeah that kind of stuff pretty pretty small compared to this right so this had five more cubic feet of cargo space raffling around our. Okay Yeah Okay Anyway at that price point even the most expensive. PT was pretty affordable customers loved the PTA for its unique heritage inspired. Styling and utilitarian design nine. Don't you ever say retro. It was reliable cheap fund and had a cool factor. It didn't look anything else on the road which was again we have to remember. This car is a huge deal back then and that was a large reason why was the looks pretty groundbreaking dealers couldn't keep these things in stock and soon weightless filled up one in guy from Louisiana bought one of the first. PT's in his State and someone stopped him on the street and immediately bought it with cash for more than he paid even though it ahead of cracked windshield. That shows the demand for these cars. The hype for the Peachy cruiser created was on par with the new beetle. At the time. It was a hit right off the bat and the bigwigs at Chrysler eating it up especially Tom Gale Tom Gale and senior vice president of design. Trevor Creed these two guys were the official hype men for the cruiser. They always knew when to drop a cruiser mania or PT fever interviewed to blow the whole situation out out of proportion so most of the quotes in this book are from these two guys and to their own horn a little bit there to their own horn there too in the PT's horn fine. It's hilarious because Tom Gale was involved in a lot of other cars at Chrysler head of design like he was one of the reasons. The Viper forgot built he. was you know the NEON S Rt.. He was head of. Sat for Awhile. Yeah he's a hot rod enthusiasts. Yeah but like he's super jazzed about the P. T. he as well but also it makes sense 'cause like last week we learned they sold over a million of these right. Yeah so he's making money honey. You know you go sell a million of anything. You're doing pretty good. That's true. We were like different people last week. uh-huh whether it was a rear luggage rack front end bra or polished. Chrome Wheels Chrysler encourage drivers to customize their. PT's Tom Tom Gale said it fits any lifestyle. Some may seem as a tribute to the classic era a street rod others as multifaceted and functional light truck in a class last of its own or some is simply a cool senate wheel boy. Tom The speed equipment manufacturing association or SEMA show in late two thousand was packed. Full of custom PD cruisers. This is when it gets really good. There was a Louis Vitton. Cruiser Maytag hewer cruiser cruiser. Even a futuristic woody concept Tom Gale personally debuted gt cruiser concept with a turbocharged. Two point. Four liter inline nine four but the most exciting had to be the Brian. Setzer of Self Setzer cruiser Accidentally Typing Seltzer. I I thought his name was. Brian Seltzer L. Just so these are all just one off. Build that people brought to seem Became you have your laptop in front of you. I suggest you look up the volume peekers right now. I'll describe the picture that I see Yup Bright Candy Blue Chrome wheels. It has red flames going down the side with lock texts that says vote them in and the flames and a guy standing outside at Planer. Red Guitar Guy. That's fine Seltzer. Dude if you took the year two thousand and boiled down into a syrup the boom cruiser is just that like Jeremiah mentioned. It's painted in electric blue with yellow and orange flames. This was customized is by Chrysler. PACIFICA advanced product design center. It features a built in guitar rack. An amplifier inside the cab and the word vote on the fender which was actually a promotion for Seltzer. 's album of the same name. Oh my tail lights and bright orange. Leather

Chrysler Tom Tom Gale Deluca Plant Seltzer Jeremiah Pacifica Brian Seltzer L. Mexico City Plant Manager Tehran Luca Mexico Maytag Sherry Raff Senate Gary Henson Louisiana Camrys Luiz Rivas Trevor Creed
Lewandowski Lights Up Der Klassiker

ESPN FC

06:38 min | 11 months ago

Lewandowski Lights Up Der Klassiker

"Start though in the Bundesliga classic lying taking on Borussia Dortmund Ruben. Dos Gift goalscoring for fun of Les Rois on the the bench for this one. The business seventeen minutes saying dose gave cooler born chat. WanNa know who was on. This is just routine. There's another initiative cross gets cutoff. You just continues is run by head back in space very good header yet again. So don't mean look into reorganize get things sorted as we kick off the second half. What sixty seconds in the back of the net just by Munich counterattacking talking with peace? Or nearly she doing that to opponent. This time the mets fourteen minutes ago in the game DOS game. We'll make it three now. Looks routine but this I touch was something special. It's high awkward. Takes on the inside of the Thi- perfectly in stride then finish nine nine to rub salt into the doorman wounds Hummel's with a own goal to make it four now stretching. I mean this kind of tells the story the Doorman Lindsey evening. It's that kind of day for Braschi Dogma. By Munich for Borussia Dortmund nail is how finishes such a strange sport because you look at buying and the way they play today and you think one fading having any sort of problems because they absolutely brilliant and new manage bonds for coming in well not coming. He's been this but all of a sudden he's been hiding under the reince whether some temporary or permanent or to the season we we. You figure that out in in time but share reaction from the team here. He makes a couple of changes to the starting lineup. I think as a team you see by you looking back to their best individually the they look happy it seems as far more more more cohesive being said Dortmund plead. They're part goodbye mimic looked. But if you're by Munich especially given the week that you had not you've got a couple of weeks tax international. Judy Acer greet we to go into the outbreak. On the back of what is normally the biggest game in your in your calendar every single Bundesliga game this season. Recent recent Champions League match as well is absolutely ridiculous for some time. We've been seeing that the best number nine and we'll football right and again and I always have to add the caveat that we don't consider them as your number nights but he has been the without question the best and still you see him continue to do that and you think from me with love and dump scheme has has instincts are better than anybody else's his finishing is better than anybody else's and he's doing it with a consistency not I'm just this season. You mentioned his record this season. But we've seen that for quite some time whereas ordinarily even with the best trackers the so reliant on on on service that they have ups and downs that they have purple patches on this little yet. Somehow Eleven doff ski and you show it today and we. He took those two goals. Not Great Boys in finds himself in space yes but he still had a lot to do in creasing bridge himself yourself and then he makes you finish look show easier the end of it. I mean it really is something temperature to with to behold is interesting. You mentioned in a couple of changes the surprise inclusion Danes Brain in this game. He did ungodly start exactly as cleanup against Jin Sancho who had to come off in the first off. No Riyadh Raff Hunt. Eckstein who who was at the game said Sancho came of a hamstring been struggling or the game long now just from from my perspective looking at it on the television screen. I just thought that all that someone with a hamstring injury jogging off the park doc and then as a cameras followed him on the sidelines. There was nobody there weakening with a bag of ice it it just those two things didn't didn't connect for me that being said I'm Dave Gibney start in a difficult game on was simply sensational by and got the start that they wanted. They got the goals. Ah Give them a little bit of a of a gap team to play with a certain freedom but then again that comes with a manager a new manager bosses and mentioned but having Africa clear pound. And knowing what you want to do and everybody buying into that which I feel Karachi had lost I think through his own feelings and not through non necessarily through to that team. I just folk lost the respect of digestion. I lost out sometime time last season and it was spinning in what you show inconsistent performances Boyd only by eleven scoring telling the one of the biggest matches of the season and Philip Casinos on the bench. Yeah that's a very big call to make. That is a very big call to me continue. Who came in and plead with a freedom when when he first arrived on you thought he was a piece that was missing and that opportunity? I took club like by Munich for him to play in behind the striker in the whole with the freedom and everybody kind of looking for him with the ball was the opportunity he wanted. But if it doesn't fit into the plans then you have to make those big plays respect that as much as players wanted to see the big names of Rome them the respect a manager who has a plan and asserts himself is the main influence of that plan. I I can't you saw that. Meanwhile dolman seen this before we got into the classic Chance really to assert yourself and you get beaten off the pop. Yeah I'm beating Battle of the park and and for for dormant as much as they're still in still early enough in the season that it can be rescued a lot tonight. No you saw so nothing today at and maybe a little bit of a hangover offering them a very cheap. Excuse here after coming back from two down against Inter Milan in the Champions League. But but then if you're a skeptic or you're a cynic you say well you shouldn't be too don't intervene. Yeah in the first place but it quite clearly shows that don't have their issues and when you come up against a team like by Munich who don't let you back in. Then you have the. You have a lot of problems

Munich Borussia Dortmund Ruben Dortmund Borussia Dortmund Jin Sancho Wanna Les Rois Mets Riyadh Raff Hunt Hummel Judy Acer Lindsey Inter Milan Football Dave Gibney Champions League Eckstein Karachi
"raff" Discussed on Breakfast Leadership

Breakfast Leadership

06:12 min | 11 months ago

"raff" Discussed on Breakfast Leadership

"They're coming to you for some reason. A need need that needs whether it's wanting to screw from home depot or a meal somewhere. There's a need there. There's something that they're coming to you for so acknowledged that respect that would come to you over a competitor and help them get the resolution. They need it. Doesn't have to be a problem that needs to be resolved. It's a problem the more global sense of the word that they have in need and they want this resolved and they're hungry. They're coming to you. So respect in Resolution Shen and then K is kindness and it. Is that really simple activists being human and you touch someone's heart they're gonNA remember you forever forever and if you come from that hard space when you serve and I did talk about the difference between service and experience but when you're doing that I think you have to comfort hump replace of truly serving and generally looking at them to say thank you in that we have the privilege of serving you. Thank you for choosing us over someone else. Because there's so much competition out there today in in every market in every industry there's always someone else doing what you do so give them a reason to come back to you give them a reason to follow through and make that purchase with you. Why you over someone else and I think did you follow even this simple method of my shark method? You really are protecting that employees in the customer's experience and it's making such an impacting on not just the customers life but you as an employee or employer in your colleagues colleagues it has such a ripple effect and even as we've been talking about the places that I frequent normally and I'm a big advocate for supporting local businesses When I can Because I know that they are you know sporting putting their families in doing all kinds of different things. Nothing against the the chain organizations because most chain organizations are franchised in those families are doing into so. I don't say that I exclude going to you. Know a franchise based model exile. It's still owned by an ritual in their hiring employees at that even had experience at this morning where you went into a restaurant that I go to maybe once a week maybe once every couple of weeks and how you know for a few years now I mean I I literally walk in sit down. They bring over coffee and they say okay. You want this guy with the breakfast that I had ordered the way that I wanted everyone once while drove a curve ball and I'll say I want this and they're like looking at me like after ads but The end of the day they know what I order now. The the house thousands of people that go into that restaurant on a monthly basis and I walk in and they know what I want. Why why because I treat them like human being and have conversations with them and even today you know they were short staffed a little bit and I made a comment I hope hope for you or your comfy shoes today? 'CAUSE YOU'RE GONNA be walking all day and you know they laughed and they send relief is coming with thank you and it's just it's just observing uh-huh and in making it more of human experience and their several places that I frequent that I have that experience just because you know I go in in there and and treat them one as I know them because I am. I don't may not know them personally or their their backstory or whatnot. But you know I treat them as as if you know they're at least acquaintance and until acknowledgement like you appreciate each other and that's what we're talking about like there's is a real human engagement interaction happening and the awesome thing is and Kudos to them in. This is what I don't see. More businesses doing is that they've noted that you are a repeat customer and they paid attention to what you like in how you like it and by showing you that that simple simple thing they have acknowledged you respected you. And they've shown you we appreciate Your Business we know you are. We're going to take care of you. We got you and you return back to that because it feels good. It's it's home. It's it's an acknowledgment to you and everyone wants to have that. So that's a perfect example. One of those organizations that do those things are the ones that have multiple customers. 'cause I'm sure I'm not the only one that they do that with I'm sure there's many of people that you know. There are frequent there all the time and they know exactly what the order how they wanted ordered and they bring it to them. And and I've it's I've seen it in some cases where I know there are some people that are in there every day and they literally walk in the door they sit down and the plate is sat down in front of the now the other day. No it's like okay. Here comes race coming here. Eight here bracelets down is there. It's like okay. I've seen that happen. Want something different than than exactly and if he did well sort of course of course it. Okay we're going to get this. We're GONNA leave this here. You can nibble on this until he is something else and the is so it's it's always. It's always good to see great customer experience examples like that so jolt. I've loved her conversation. They were people. Find out more about you in the awesome stuff. You're doing thank you it's My name my website is as Jill Raff DOT COM in rack. The spelled R. Like Robert a double F.. Like French fry at come feel free to reach out. I mean I love hearing about people's customer experience stories. If you have an issue going on in Your Business I'm happy to discuss. What's going on uniquely and let's talk about how I.

Jill Raff
YouTube smacked with record $170M fine over children's privacy law (The Daily Charge, 9/4/2019)

The 3:59

06:28 min | 1 year ago

YouTube smacked with record $170M fine over children's privacy law (The Daily Charge, 9/4/2019)

"Google will be paying a record record. One hundred seventy million dollar fine to the federal trade commission to settle allegations that youtube illegally collected personal information from children without parents consent this this is the largest fine for a children's online privacy protection act ever and the law came into effect in one thousand nine hundred eight. It'll be one hundred and thirty six million dollars to the f._t._c. The and thirty four million dollars to new york the allegations were that youtube violated capo by using tracking identifiers people who watch channels specifically for children children without getting parents consent a major part of youtube yeah. That's like a whole economy and yeah you're right. It is a major part because youtube earned and millions of dollars using those tracking cookies and delivering targeted ads based on people who watch those videos most likely children with this settlement. This basically clean means a lot of trouble for people that make content specifically for children on youtube youtube have to develop a system where children targeted channels have to identify themselves so so they won't be able to comment on it they won't be able to send notifications or anything like that and the ads aren't gonna be things that can be tracked on your behavior just generic ads yeah and basically basically a one hundred and seventy million dollars might sound like a lot but i mean the votes came down to three two with dissenters saying that the find was not strong enough they make that in eleven hours worse any money to to google and youtube i mean it's just a senator ed markey who had written the capo bill back in nineteen ninety eight had released lisa statement after the fine came out and noted the f._t._c. stands for forgetting teens and children arguing that spicy this amounts to nothing more than a slap on the wrist for youtube and google because you know that they knew i it's one thing it's like oh. Gosh what a mistake you know they they. They knew knew it was going on in the background and this law has been around since ninety eight. You said right so yeah. It's not like it's a secret if anything this is more so going to impact these channels on youtube people that are making content for children's specifically because there were also making a lot of money off of this anyone who has a kid knows that youtube and nursery rhymes is like like just just a whole economy out there. It was like playing those wheels on the bus. Video is over and over again. The good news is if you have one of those channels they these changes won't be coming for another four four months so you still have a good amount of time to look for alternatives to youtube. I'd i mean good luck well. I think it's okay. It's like a yay moment like maybe it will finally do something but this would. It took okay next up you might be sharing videos from ring police because you trust your local officers but those videos can be used completely unrelated issues a scene at investigation found that ring had been promoting to police officers could share obtained footage with other agencies and the company doesn't take responsibility for what happens once officers get those clips and video requests from police sent through ring. The company does not tell people that detail so you. I don't know when you're clips. Police is being used for other purposes. Which is something that privacy advocates worry about. You should be able to know like okay. I give them the right eight but then you realize you're just waving everything away. Yeah we asked to police departments. You know have you been sharing this with federal agencies other police departments and they've said no but there are more than four hundred police departments partnered with ring. I mean we're most likely to get down and ask all of them but that's not stopping them. For future case yes yeah yeah yeah because these police that we reached out to only really partnered with them like in the last six months or so so if they can share of other agencies. There's a concern that you know a clip used to stop. The local bar. Burglary could also be used by ice on an unrelated person in the videos background for example yeah. I know that there's a lot of arguments like well. You know i have nothing to hide and <hes> you know this. Isn't that good that it can you know. Stop someone who's terrible in the neighborhood but what concerns concerns me after reading your great report <hes> golf club golf club <hes> is is that there's no wording for the consumer to say say that this is happening. We need more transparency. You know if you want to participate. You just needs to be it. All has to be spelled out my footage. If i send to a certain group can it can't go anywhere. There's no time that will be deleted that kind of thing. We ought to think about the far reaching the step five and six not just the here now now. The argument is that you know ring. Keep saying that people give this footage to officers with their complete consent but how much of it is really consent. When you don't know like everything thing that you're giving up and finally here's an idea for online privacy from the people that develop the environment of constant tracking. We live in today. The interactive of advertising bureau proposed a digital token identifier for every user online that people can use to tell advertisers preferences including opting out so right now now the internet is structured so you're tracked by ads and cookies wherever you go like this is most likely on this website as well the token the token idea is is a single identifier instead of multiple trackers across a single website and the says you have the ability to tell advertisers to screw off in the settings privacy standards have obviously become an issue like in recent months as youtube learn this morning from its settlement and the industry's kind of seeing the backlash and looking for for solutions now. This is still a proposal by. I mean it's interesting. No one's really suggest said you know hey don't track me at all. I mean wouldn't that be nice. <hes> yeah exactly i. I like the concept. I think it's clean <hes> but <hes> i know it's like you can't just turn it off overall but maybe the maybe this is the middle ground that it's hard not to feel like there's some kind of strings attached with this considering that you know just a few years ago. We thought oh hey isn't this great. Everything is free and i'm not paying for any of this this and now we find out what we being tracked all over it kind of just seems like history repeating itself with some like years down the line. We'll find out something about this identifier that we didn't know before level of tracking became that can creep you out. When did you start getting how deep they go like. That's like i don't mind knowing i like x y and z t._v. shows but we start getting really deep into what i'm shopping raff. That's when i got to pump the brakes for the daily charge. I'm alfred. I'm bridget carey. Thanks for joining us.

Youtube Google Senator Ed Markey New York Bridget Carey Burglary Lisa One Hundred Seventy Million Do Thirty Four Million Dollars Thirty Six Million Dollars Seventy Million Dollars Four Four Months Eleven Hours Six Months
Rocket lands near U.S. Embassy inside Baghdad's Green Zone

All Things Considered

00:58 sec | 1 year ago

Rocket lands near U.S. Embassy inside Baghdad's Green Zone

"In a rock. A rocket exploded in Baghdad's heavily fortified green zone. There were no casualties or damage reported, but as NPR's, Jane raff reports the attack is just a few days after the US partially evacuated its embassy in Baghdad Iraq's defense ministry says a ca- Tujia rocket was fired into the green zone. Security sources on the ground said the rocket landed in an empty field near the unknown soldier monument, the state pervent last week ordered non-essential personnel. It's Baghdad embassy to leave because of what it said were increased threats from Iran in proxies. The embassy the biggest in the world by size is also located in the green zone. The rocket landed almost a mile from the embassy ministry of interior source said security forces seized a mobile rocket launcher in east Baghdad area, controlled by Iran backed militias, the US last week, also word most staff at. Consulate in air. Bill, the Kurdistan region of Iraq to leave the

Baghdad Iraq United States Iran Jane Raff Kurdistan Bill NPR
 Bomb hits tourist bus near Egypt's Giza Pyramids, wounds 17

Weekend Edition Sunday

00:44 sec | 1 year ago

Bomb hits tourist bus near Egypt's Giza Pyramids, wounds 17

"In Egypt. At least twelve people are wounded after an explosion near the pyramids in Giza NPR's, Jane raff reports most of the injured, or tourists roadside bomb. Detonated as a tourist bus was passing by near the Giza pyramids and the site of a plan new museum, according to security visuals, who did not want to be identified photos on social media showed a bus with windows blown out and at least one tourist with blood on their clothes appeared slightly injured in December three Vietnamese tourists. And in addition guide were killed when a roadside bomb hit their tour bus few miles from the pyramids, Egypt has been trying to increase tourism with sites, including a huge new museum due to open next year that will display the treasures, king Tut's tomb.

Egypt Giza Npr Jane Raff
"raff" Discussed on Women in Business

Women in Business

03:49 min | 1 year ago

"raff" Discussed on Women in Business

"So if a business as bad reviews and low ratings on yelp. And I I happen to to watch judge Judy when I can. And people are always coming on her show saying that they've been slandered and had terrible reviews on yelp. And she says, look, it's a free country. They can write when they want, you know, either people like you or they don't like you, and it's different in. And there's nothing you can do about it. So what what is your strategy for a bad reviews or low ratings? I believe so strongly in. It's true. You you may be not be able to lot of owners say, oh, well, that's just, you know, disgruntled person or that someone from the competition, but it is very important to look at those yelp reviews and those ratings because actually a Harvard Business School researcher found that a one star increase in a restaurants yelp rating correlates to five to nine percent increase in revenue. So it's important of how you respond, and what I found in my research, which blows me away is that probably ninety nine percent of owners net or management never respond to good or bad reviews. And if they do it's very inconsistent. So my advice is to always respond, whether you think it's real or not real or maybe it's that one customer, but what I say is that it's not just one customer because so many people are reading it, and you have to show outwardly on the online where millions of people are looking that you. You care about that customer that you wanna make it. Right. You let them know. Look we messed up. We're sorry. Let us have another chance. Come talk to us. We wanna make it right in that in my feeling is actually if you have proper training in your staff before they leave your establishment of business, then maybe they won't go out and give you the trashy online last them in advance. Do you feel you could give us a five star review? And if not what where did we go wrong? What can we do now to make it right for you? So that when you leave you feel that you've been completely satisfied, and you can give us that five star review that we've earned it. Let him know that you don't want them. Just it's not fluff. We want to earn your respect and and you're five star review. So I think it advance, you know, dealing with it in advance. And then if if you don't catch it, then at least cover it from the back side, and it's really interesting. There are some companies who have a. Person who is designated to read all these reviews and respond and those that respond quickly. And I mean, they really respond quickly. They seem to smooth things out very easily. So it you're absolutely right. I think that they need to be a response person ready now certainly doesn't have to be as quick as some of the bigger companies. But you know, I mean once a day at the end of each day for ten minutes, somebody should be able to get online and look at the various sites and respond, and and they should have the ability and the freedom to do what they need to do to solve the problem. In other words, it shouldn't be always the boss that says something it should be somebody who is experienced in this who can say how can we make it better? This is what we love to do for you. How can how can we make sure this doesn't happen? The next time at cetera. So I think it's very very true. That's the entrust part that I talked about and that's so important. So so important so share a story with us Jill about. Why you call being obsessed with customer experience is.

yelp Judy Harvard Business School Jill researcher ninety nine percent nine percent ten minutes
New $110K Lincoln Continental Sold Out in 2 Days

KSFO Morning Show with Brian Sussman with Katie Green

01:11 min | 1 year ago

New $110K Lincoln Continental Sold Out in 2 Days

"So this dogs running around the inside of the RV at attended. Somehow gets behind the wheel of the RV steps on the gearshift switch and all of a sudden, the thirty eight foot RV is in reverse. And it's going right into the water. And it continues and continues and pretty much that whole thing is covered in water that RV turned into a boat. And it's all a video because there's a guy who's already launched his boat. He's got his gopro. Cameron catches the whole thing. Yeah. He's getting show L. What is it? What you guys blaming blaming things other than yourselves? We had that story last week about the guy who illegally shot a deer in the off season. And blamed it on his wife because she wanted dear mate right now, we have this guy. And this argument the dog sends his RV into the end of the lake and now it's dogs fault blaming the dog that's low. Okay. I'm reading a story here. This is if you're feeling down a bird out might be time to get back to nature. They say fishing is probably the want the best thing you can do for your mental health. Patching. Several researchers have looked into the health benefits connected to spending time out in nature. Well, yeah. Hello. This. And if you do go out to nature just like cell phone off. Yeah. Right tablet off. There was a great by speaking of tablets. There was a great moment in that game where the patriots yesterday. Bella check the coach he was upset about a call. Some of you probably saw this. He was upset about a call, and he takes out his tablet, which obviously at photographs of the call and he shows them to the sideline raff. He's like come over here. Look at any he's showing the wrath how he blew the call. He's got the photograph right there. Rate and the ref doesn't care. The ref. Does what they do with it. You could read his lips drops an F bomb. He takes that tablet, edges smashes it on the ground. So what are those things? Go for candies. You smashed Betty picks it up and he throws it towards the stands. I mean, it's hilarious. Oh, I'm seeing this now. Oh, good. There's video. Oh, yeah. Bill Belichick destroys helpless Microsoft surface on sideline. Those are not cheap. It was hilarious. Oh, crazy smashes that thing to the ground. Shucks. It Chuck's it, right? Over the bench towards the stands. I don't know. How far flew flu bell check gets sued because he took somebody out the Tampa, a tablet Bella checks needs to do. I know he won't because he's already working at the Super Bowl, but Bill place right after the Super Bowl, just go fishing because it's great for your mental health. Right. It's really really good for it's gonna make you live longer based off of where your blood pressure. Probably hanging out. Several researchers has looked at the health benefits connected to spending time in nature study specifically which was published in the research journal bioscience found the daily exposure to nature can among other things help reduce feelings of stress and even improve your self esteem. This this is like a no da come on, folks. Please. Next. We're going to tell us we have to drink water to stay hydrated. Well, I think that's when you look at what's going on in some urban areas around America, and and people are just out of their minds crazy there rioting or fighting or doing this. They're doing that to get in trouble, dude. Just pick up and go go to the beach. Yeah. Go to the beach camping trip, man. Just get get in your car and drive to the ocean. Go to go to ocean beach. Go to Pacifica Half Moon bay drive to Santa Cruz, just Stinson beach, something make some positive connections with things that aren't technical nature or another person actually have a conversation. I mean, there are so many people I know who fish really and truly just to turn off the world. I know so many surfers it's just it's their way of escaping reality. Right. I just want to go out there of meditation. Oh, it is. It is because it's you you certainly see how small you are compared to the world, right? Yes. You're just kind of bobbing in the ocean. And you're just okay. Maybe things aren't so bad after all really and truly good get out there in a nature. I tell ya Abella check YouTube Katie is going to get that video blog SF dot com. So you could see it for yourself. Steve Moore chief economist is going to be with us in the next half hour. Got a weather report that I think you're going to enjoy as well if you'd like the dry weather, plus katie's headlines and traffic KFI to

Patriots Bill Belichick Cameron Katie Chuck RV Bella Chief Economist Betty Pacifica Half Moon Microsoft Steve Moore Stinson Beach KFI Tampa America Santa Cruz
"raff" Discussed on The Bone 102.5

The Bone 102.5

02:23 min | 1 year ago

"raff" Discussed on The Bone 102.5

"Five seven nine hundred to five and eight hundred seventy seven this is legit. Somebody needs to get out in front of this the government open back up and find out what happened in this lady's house. Yeah, I post I just tweeted out a picture at the John setting people can take a look at it for themselves. It's clearly a human being is he wearing clothes PD. He's worked. So in the afterlife just around the Saint patron the afterlife we were close, dude. It's not Kellyanne to change our outfit. It's not Kellyanne the in the next dimension. Right. So you see what you wear what you were wearing when you were killed. Okay. So chilly chilly in space space so the galaxy. So that's just so we're on the same page are so leaves our body. Yes. And like a space shuttle except the challenger successfully reaches space. Yes. And then there's ghosts space up there. All kinds of things. I don't know about ghosts face. Does the ghost go in your world? Well, I don't really consider them ghosts. I consider them spirits and angels. So I've been to a psychic before where she claims that she sees spirits and figures around her in a room right and show despite what they look like. And then I can identify who she's describing so I don't like to invite a bad spirit in my life. I like good energy or in good spirits air. Angels around me. Can find out what they're trying to teach me? Do you like spirits that are muscular and hung? Looking for an incubus? Incubus? And there were some thick quads. Inappropriate thick wad incubus band name. Raff those ghost legs around your head way sleeping, if she I it on with an incubus center sleep still aversion when she wakes up, I don't think. So I don't think so. Oh, that's a. You don't believe in. Thank you. Bye. And suck you buy. I believe in those. Can be visited when you sleep and have a sexual experience. You would have an incubus. We would have a succulents. I think is not the difference. This is a female or males. I've never been mounted before only by. Aliens. So if that happens to you, you should tell us because it means you're no longer going to happen. Buddy, you're playing within the spirit world. Psychics? I mean, it's not that far fetched to think that a sucky you coming there. Spirit world. That goes down..

Raff
Egyptian policeman killed while defusing bomb outside church

Weekend Edition Sunday

00:28 sec | 1 year ago

Egyptian policeman killed while defusing bomb outside church

"Egypt a bomb placed near a church in Cairo is killed a security. Officer is a country's orthodox Christians prepare to celebrate Christmas. NPR senior raff reports on what happened. Egyptian government says a police explosives expert was killed as he tried to defuse a homemade bomb left near church in a Cairo suburb. It says to other security personnel were wounded Saturday by explosives in a suitcase left on the rooftop of a building. And the Nassar city district of eastern

Cairo Nassar Egyptian Government Raff Egypt Officer NPR
American General Walks Around Downtown Baghdad For First Time In Years

NPR's World Story of the Day

04:32 min | 1 year ago

American General Walks Around Downtown Baghdad For First Time In Years

"Although President Trump is pulling the US military out of Syria, the US troops next door in Iraq or expected to stay put there are about five thousand of them, and they keep a relatively low profile mostly sticking to US bases. In fact, it has been years since an American general strolled around downtown Baghdad well that change today and NPR's Jane raff was invited along for the walk. She joins us now from Baghdad. Hey, jane. Hi, mary. Louise, so how significant is it for US commander to be out and about walking the streets. Baghdad Email, it's pretty significant. Because really it hasn't happened for very long time. This particular commander was Brigadier General Austin Renfer, and he's deputy commander of US forces in Iraq. So he was taken along by his ranking counterpart to three star general named Jalil by now Iraq for the past three years. It's been busy fighting ISIS. So it hasn't been really as safe as it is now and all. Also, you know, the Iraqis aren't so keen to have US generals walking around their streets because they're Iranian-backed groups that think all the US troops should leave. There's the legacy of the war. So to help him walking around amid thousands and thousands of people was kind of a big deal. And did he have a huge security entourage with them? I mean, how he being protected he did have security entourage. He had a personal security detail, and they were armed, and they were certainly keeping watch. But you know, at one point we were having tea on this kind of raised platform in the middle of the street. And there were literally thousands of people who are jammed into these narrow alleys doing their shopping going to the pet market. He himself was wearing a marine uniform. No body armor, very relaxed foulest kind of the most surprising thing that in the midst of all this chaos, which you would normally think would be potentially dangerous. They didn't. Seem to feel there was much of a threat. And you got to talk to them shell we're out and about walking. What did he say about what he was seeing? And how he felt about it. So we have to remember that. This is a guy who has been through Volusia, you know, the battle for bluejean two thousand and four which was absolutely horrific. This is not his first time around. Here's a little bit of what he had to say the be here right now and see the city centre thriving. It's like an open market if you didn't know any better, you'd swear you're in any major city in the United States any major city in the United States. Jane, I'm going to be skeptical there did it really feel like Boston or LA. Maybe not. But I think what he's comparing it to is all the other times he seen Iraq. And that's what a Rockies compared to as well. But still it's not exaggerate Baghdad has quite a lot of problems. But for the first time in sixteen years since Saddam Hussein was talking when you talk to most Araki's, they say, this is the safest they felt in years, which he getting double. Takes from Iraqis in the markets and in the streets. What what was their reaction that was so interesting because you know, I would have thought that he would. But either people ignored him which kind of indicates they've moved on or they wanted to take selfies with him. There were a couple of people who yelled at him about the American presence. But by far most of the people were either bemused or seemed quite positive to see him walking around listening to you. And clearly, this is progress clearly this is something that could have happened even a few years back, but also feel so telling that it is still quite such a significant thing sixteen years after the us led invasion for US commander to be able to walk the streets evacuated. Absolutely. In one of the things. It says to is that even though ISIS has been pushed out of the city's Ren fourth and his Iraqi counterpart are very clear that does not contrary to other conceptions mean that ISIS is defeat. Waited. You know, I it takes a lot of effort by the Iraqi military in new us advisors to keep it as safe as it has been so all of those thousands of people. They're also backed by immense efforts that go into every Friday holiday making sure that attacks don't happen. They're very aware still that ISIS could still be out there, and they're not letting their guard down. Thank you. Jane? Thank you. That's NPR's. Jane Arraf reporting from Baghdad.

United States Baghdad Iraq Jane Commander Jane Raff Jalil Jane Arraf Brigadier General Austin Renfe NPR Araki President Trump Volusia Louise Saddam Hussein Selfies Syria Rockies REN
Social Construct of Race Imposes Biology

60-Second Science

02:34 min | 2 years ago

Social Construct of Race Imposes Biology

"This is Americans sixty seconds science. I'm Steve Mirsky. So humans are really really good released was stern traditional tradition. Educated. Humans are really really good at categorizing things into types. Jennifer raff. She's an anthropologist at the university of Kansas. Rough spoke last month at New York university's journalism institute. And if you go back to the history of physical anthropology, which we not parcels by logical apologised to distance ourselves from that history. It we as a discipline. Have a lot to answer for because we were the ones who measure cranial measured skulls tried to come up with recall, the cog, Lloyd, and the negro mongoloid types, right? This ideal specimen of cranium that these perfect measurements. That was the type, and we tried to fit in than every other person into one of these categories that really influence eugenics. We still have that notion. Are you this group are that reprinted reality were mixtures of most of us are very mixed. We have lots of ancestry from relations. So if we can stop thinking of these categories fixed entities will get somewhere. Rough later noted that race does involve biology, but as an effect, but that doesn't mean that these racial categories aren't real in some sense in what I mean by that is yes, they are culturally constructed categories, but they actually have biological effects. When we create the race lacquer African American or whatever we're gonna call it. We put people into that category, regardless of their genetic background. Right. So I always come back to this example, President Obama is just as much Irish as he is Africa that right, but we'd code him as black right? When we do that. When we categorize classify people we. Actually, can that have biological effects. We know that stress levels in African Americans are chronically high because of racism because structural racism these categories that we've created right that is biological. That's real it may not be because of genetic variants that they had or there may be some complicated interaction there. But these categories that we create these surfing outdoors, half biological effects for scientific Americans sixty seconds science. I'm Steve Mirsky.

Steve Mirsky Jennifer Raff Rough President Obama University Of Kansas New York University Lloyd Africa Sixty Seconds
"raff" Discussed on FT Everything Else

FT Everything Else

03:31 min | 2 years ago

"raff" Discussed on FT Everything Else

"Raff? Welcome to the podcast. Hey, man. Come back to the podcast back. Thanks cruise. Thanks L. I wanna almost birth. You dudes? If you can tell me so for anyone who has spent the last twenty years, not watching the big lebowski wants it about. Well, that's a very good question. But even those of us who've been watching it for twenty years is still trying to work out. But what happens very loosely? It's about the dude. Played by Jeff bridges, who is not the big lebowski. But is another lebowski who suddenly finds his home invaded and his rug urinated on? And he goes in search of the perpetrator and gets drawn into this weird rambling complex story about a kidnapping and a bunch of nihilists and lots of other stuff, which kind of never really quite ties together. As far as I can tell it together. It's it's a simple case of mistaken identity in which a guy cool. Jeff lebowski is mistaken for another guy called Jeff lebowski. But one Jeff lebowski is is in fact, the dude oil did arena. He's as you say gets his rug was done all he wants to do for the rest of the film is to get his rug back claim compensation compensations get compensation rug which really held. Meanwhile, these that you took the rug peers yes are looking for the big lebowski whose wife owes money all over town. Right. And she gets kidnapped or does. She does she kidnapped the drink a lot of white Russians and go bowling smoked weed. Yeah. That's basically what dude is trying to get back to. But he keeps getting distracted by this this weird plot, which he really has nothing to do with. Okay. So now that we know what the film is about. We got a clip to this to you in this clip. The dude is confronting the big little. Hausky about his rug. Are you employ mister lebowski? Let me let me explain something to you. I am not mister lebowski your mister lebowski. I'm the dude. So that's what you call me. You know, that is dude nece or dude or L due to Reno if you're not into the brevity thing employed. Employed. You don't go out looking for a job dressed like that. Do you on a week day is this? What is this? So there is. Oldest glory. Basically. It's that's that's. It's actually not a thriller by any means, though, it's very thrilling. But it'd be. The pace. I don't think that's not penis. It's a pick arrest tale. This big. It's a big risk. Is it gonna portrait of LA in the ninety s slackened them? But no, it's not okay. Isn't it? It's a portrait of the of the nineteen sixties being transported into the one thousand nine hundred. And it's a clash of two different cultures of the dudes ninety sixties occupying buildings smoking weed going bowling clashing with the much less lovely nine hundred ninety s with the first Iraq war, and it's the the clash of people who need to get a job and people who frankly would really like..

mister lebowski Jeff lebowski Jeff bridges L. Raff kidnapping Iraq Reno Hausky twenty years
"raff" Discussed on KNBR The Sports Leader

KNBR The Sports Leader

01:53 min | 2 years ago

"raff" Discussed on KNBR The Sports Leader

"Visit norcalhondadealers dot com, and we will chat for a couple of minutes while raff gets star qualifier, and hopefully, we'll give away one hundred dollars. Right. So. I didn't feel any earthquakes. So what can I tell you that more walkie? It's very interesting, Milwaukee they have this hotel fister. PF ISD ER and over the years. They claim it's haunted, and you know, people have had surreal experiences there, and they actually have. I mean ballplayers have talked about it. Now. I don't know if it's sasquatch and just trying to. Prolong the Loch Ness monster things like that. Maybe they do it just to do that. But it's very interesting because Alonzo Powell apparently came back to his hotel room and all the drawers were pulled out and things like that. Now that to me sounds like a prank because why would a ghost pull all the doors? You know, what I mean, you know, if you're going to do something like that? So it's on it's on the internet today. Pence tweeted a picture of pals hotel room and the drawers were pulled out, you know, right by the TV and all that stuff. So who knows but hotel fister. I don't know who you have in the talk back today. Obviously John is not around today. But maybe it'll be Dave. We can we can chat about that. And the surreal experiences of being in Milwaukee right time, hopefully giveaway one hundred dollars to lucky giants listener on the line raff. We have Phyllis from Daly city, so Phyllis. Hopefully, you're listening to the post game show and. No, the call. So here's your big moment for one hundred dollars. What was the northern California Honda dealers? Panton a home run of the game Hanson. Hi, Dr bright failed..

Milwaukee Alonzo Powell raff giants Phyllis Loch Ness Pence Panton Honda Dr bright California Daly city John one hundred dollars
U.S. judge skeptical of bid for gag order on Stormy Daniels' lawyer

Tim Conway Jr.

02:53 min | 2 years ago

U.S. judge skeptical of bid for gag order on Stormy Daniels' lawyer

"Fires guys looking at more than a dozen arson counts involving nine. Separate fires in faces up potential life sentence if he's convicted one of. Those fires is the fire in Idyllwild it started Wednesday thousands of people have been forced from. Their homes Lindsey light with the US forest service says firefighters have had to, struggle with the steep rugged terrain we also have a concern of rocks coming down on top of them. As well as trees you know things start to roll downhill and there's. Nothing holding it into the ground the fires. Already destroyed five homes at the command center in Riverside. County Corbin Carson KFI news brought to you by the Kitchen store a task force in, southern California has made a big drug bust. Street value of the illegal drugs is. One point six million dollars sixty eight pounds of methamphetamine twenty eight pounds of fence and l. eighty eight pounds of heroin, two pounds of cocaine Orange County Undersheriff Don. Barnes says most of the drugs we're. Going to be distributed in southern California he says the drug smuggling was an international operation investigation brought them from inside the United States South of the border to people have been arrested in the bust in Orange County Andrew mollenbeck KFI news at least. In north Hollywood, of Katamon accused of murder in New York cops. Closed in on, the guy after say he killed one woman and. Rates another in New York last week when, officers tracked him down here in LA he was allegedly. Holding another woman captive inside a hotel room in north Hollywood he's been charged in l. a.. County was, sexually assaulting and trying to kill her individual uses dating websites to be. Women victimized is chief of detectives with the NYPD and says he believes. There are more victims out there the man is Being held in the l. a. county. Jail on one point twenty five million dollars bail in north Hollywood Monica Rix KFI new federal judge in l. a., is considering a request for a gag order, in the case of ex porn actress stormy Daniels against President Trump, and his former lawyer, Michael Cohen, Daniels claims she had an affair with Trump years ago and says a confidentiality agreement is. Invalid Alex stone reports Coen's lawyers have asked for the gag order because of Daniel's lawyer Michael, ebony of ATI has been unrelenting in his public criticism of Michael Cohen lawyers have. An ATI, has been, on TV more than one hundred seventy, times and has tweeted more than. Five hundred times smearing Cohen in public traffic from the helpful socal Honda traffic center crash downtown one ten this is the northbound side just before the winter. When freeway Iraq is blocking the right lane overall the laser served up out. Of south LA coming away from Adams the drives also really tough in Carson it. Looks like they've wrapped up this wreck. On the south four zero five and four Vermont starting, to see traffic dissipating slightly but we are. Still backing up Coming away from rosecrans into already on the two ten eastbound, right at the six zero five, this. Crash also not only out of lanes cleared to the right shoulder traffic's picking up out of. Monrovia, coming off of Huntington drive and into the pass still raff rolling. On that fifteen northbound inching along from. Two ten free whale the.

Michael Cohen Hollywood ATI Orange County United States LA California Stormy Daniels Idyllwild New York Arson Lindsey Barnes President Trump Nypd Riverside Monrovia County L. A. County Kitchen Store
Pompeo, Haley step up pressure to support Trump's talks on North Korea

All Things Considered

03:30 min | 2 years ago

Pompeo, Haley step up pressure to support Trump's talks on North Korea

"Live from NPR news in Washington I'm Jack Speer secretary of state Mike Pompeo is solidly. Behind President Trump's offered to host Russian President Vladimir Putin in Washington later this year he was asked about it during a stop at the United Nations and. Various Michele Kelemen us more topics Trump and Putin talked about was how to resolve the conflict in Syria and help refugees return home, that's according, to secretary, Pompeo who says. He's happy that the two men will. Continue to meet it is incredibly valuable to the people of the United States of America the. President, Putin and President Trump continue, to engage in dialogue to resolve the difficult issues that are countries face between each. Other a very hopeful that that meeting will take place this fall Pompeo was in New York to update UN Security. Council members. On his diplomacy on North Korea he says he appreciates Russia's help on that Russia and China though are delaying US efforts to cut off oil deliveries to North Korea Michelle Kellerman NPR news the United Nations New York Times is reporting President Donald Trump's former personal lawyer Michael Cohen secretly recorded phone conversations with. Then candidate Trump discussing a payment to former playboy model Karen McDougal woman claimed to have had a year-long affair with Trump in two thousand six times reports the FBI has the recording made two months before the election Trump's. Current lawyer Rudy Giuliani's reportedly confirmed the conversation took place but says the end no payment was made National Enquirer did reportedly pay McDougal one hundred fifty thousand dollars for. Her story but then never published it security forces of an Iranian-backed paramilitary group in Iraq of shot and killed a protester in. The south of Iraq as NPR's Jane raff reports the anti-government demonstrations are spreading to Baghdad police sources say security guard opened fire after some protesters threw bricks. And stones at the offices of the batter organization in the southern city of Denia better isn't around backed paramilitary force whose political wing, is one, of Iraq's, biggest parties demonstrations. Have been sweeping the so South. Of arrack for almost two weeks. Demanding jobs and basic government services in Baghdad security forces used, tear gas, to disperse about two thousand protesters raising the same demands witnesses say the demonstrators were. Threatening to storm bridge that leads to the green zone where the Iraqi government is based Jane Arraf. NPR news Erbil in the Kurdistan region of Iraq minutes President. Trump continues to, depart from the usual protocol by criticising recent actions by the Federal Reserve head of the White House budget office says the president has a point office of management and, budget director Mick Mulvaney says President Trump is not trying to influence the decision making of the fed with this recent critiques but an interview with Fox News he said some economists are frustrated that the fed always begins. To apply the brakes just when the economy shows signs of picking up stocks closed modestly lower today the Dow down six points to twenty five thousand fifty eight the NASDAQ closed down five points. The s&p was, down two points you're listening to NPR and This is WNYC in New York I'm Sean Carlson. After environmental testing found as best does at the site of yesterday steam pipe. Explosion New York, City asking people who are near the scene to turn in the clothes they were wearing Neil, blitz on the corner of nineteenth. Street in, Broadway and he was heading to work when the blast happened he handed. In his clothing at a decontamination site today I'm not, even I, understand this, needs to be done but in the same sense it is. A little alarming but I understand. Things happen I love New York. I live in New York Maybe this is part of being..

President Trump Russian President Vladimir Put Mike Pompeo Iraq NPR New York United Nations Baghdad National Enquirer New York Times Washington Jack Speer North Korea Karen Mcdougal Rudy Giuliani FED
Noel King, Iraqi Government and Basra discussed on Morning Edition

Morning Edition

01:01 min | 2 years ago

Noel King, Iraqi Government and Basra discussed on Morning Edition

"It's morning edition from npr news i'm noel king and i'm david greene let's turn now to iraq the most widespread widespread protests since two thousand three are sweeping through the southern part of the country right now demonstrators have been gathering for a week they're demanding jobs also better services and in response to this the iraqi government has sent army and counterterrorism troops and bears dana raff has been monitoring these protests and she joins us from amman jordan hygiene hi david so why are these protests happening and and what is the timing of them here well first of all is this morning in basra it's a hundred and fifteen degrees temperatures rising it is hot and so imagine you're sitting in that degree temperature and you turn on the tap and all you get a salty water and then the electricity goes out and they've been dealing with this for fifteen years since the us invaded iraq and promise them better lives and they just haven't got it so they've been demonstrating.

Noel King Iraqi Government Basra United States Iraq NPR David Greene Dana Raff Amman Jordan Fifteen Degrees Fifteen Years
Protests in southern Iraq to demand better services, jobs

Wait Wait... Don't Tell Me!

04:22 min | 2 years ago

Protests in southern Iraq to demand better services, jobs

"Live from npr news in washington i'm barbara kline president trump is on his way to helsinki finland for tomorrow's summit with russian president vladimir putin trump says he'll bring up last week's federal indictment of twelve russian intelligence officers for interfering in the us election but when asked in a cbs interview whether he would request putin extradite the russian officers trump says he hadn't considered it while i might i hadn't thought of that but i certainly i'll be asking about it meanwhile scottish police say they've arrested a man they say is connected to a paragliding incident over president trump's golf course in scotland friday evening as the president was entering the resort npr's alice fordham reports in a stunt organized by the environmental group greenpeace someone used a powered parachute to fly low of the gulf coast where the president spent the weekend tailing a banner that read trump wellbelowpar hashtag resist police say it was a violation of closed as base and now say they have arrested a fifty five year old man intonation with the incident trump's than four days in the uk in his post trip is president bush's prime minister theresa may field sunday morning that trump advised tattoo sue the european union rather than negotiate britain's departure from the block may said she had no intention of following that advice alice food him npr news gluskin iraq's prime minister sending troops and aid as protests spread throughout the southern part of the country demonstrators closed roads leading to major oilfields npr's jane raff reports it's more than one hundred and ten degrees there but protesters have gathered in cities across the south of iraq every day for the past week the south is the heart of iraq's oil industry but it's the poorest region in the country people there are demanding jobs and basic services like steady electricity prime minister hydro about sent soldiers and special forces to protect oil installations and government buildings that's after protesters and at least two cities stormed government offices some cities have imposed curfews about he is now promising three billion dollars in investments to create jobs in the region jane arraf npr news amman jordan the un says this year on afghantistan has been the deadliest for civilians in a decade that's when the u n mission there began recording civilian deaths the un says nearly seventeen hundred civilians have been killed in the first half of this year npr's diaa hadid reports the un says most civilians were killed in militant attacks mostly perpetrated by isis and the taliban many of those were brutal like january incident where the taliban hid explosives in an ambulance on main street in kabul that killed more than one hundred people but clashes between government forces and militants will also deadly two civilians npr's diaa hadid in islam abbad this is npr from k q e d news i'm tiffany cam high okay i gotta say i they noticed stepping out of my car there's a stench here i'm in the parking lot of san leandro water pollution control plant it's right by the oakland airport and next to a down that's where i met with plant manager justin jensen he's showing me another project getting tax money from measure a that's the clean and healthy bay measure this is the pond this deep this used to be a polishing pond meaning that we used to actually send our treatment plant effluent out here and process it further effluent is the treated water coming out of the plant the pond itself is about four acres it's overgrown with algae and there's a broken foot bridge now it's basically just temporary water storage johnson says with the help of measure a money it could be so much more changes this from what you see right here which is kind of an ugly old unused pond into something that's actually used to produce very very clean water this project will do that by creating wetlands to further treat the water coming out of the plant jackson says if the money wasn't granted the plant would have to construct more water storage tanks and use chemicals to treat the water.

Washington Finland Vladimir Putin Trump NPR Barbara Kline President Trump Helsinki Three Billion Dollars Fifty Five Year Ten Degrees Four Acres Four Days
"raff" Discussed on KNBR The Sports Leader

KNBR The Sports Leader

02:57 min | 2 years ago

"raff" Discussed on KNBR The Sports Leader

"Major leagues stack and riders at the guy raff he was another one the right hand do they hand yeah i think so it sounds from yeah siegler i wouldn't i wouldn't get involved with him but if you could figure out a way to get kyle bear claw and i realize it's getting closer and you know it here we go with the investment of players to get a cow bear club but if you put him in that ninth inning and you determine that you're good enough to compete and get a wildcard or maybe win the division which i think they're good enough to do it bruce jenkins said it i said june eleventh at saturday whenever that was that they're going to win the division i still think they're capable of beating everybody else they need that guy at the end they needed and i don't think we'll smith can be counted on to go another seventy seven games i i just don't i don't see it happening but that leads us into nick and stock the nick you're on kmby are six eighty go ahead hey mark thanks for taking my call day good i saw the name on there so i know what you want to talk about so go ahead yeah the last time i think i've had a conversation with you about the giants this point in the season was two years ago so definitely gives feeling but small detail i wanted to mention that impressed me was the fact that most she walked out in the game i believe runs around i in in person third with with that two out but i couldn't be more impressed about how he's been able to integrate these new rookies and get them to to not only play respectfully but above average coordinate them with the these these longtime veterans curious to get your opinion on that well i know as i said it's it's amazing to have people who you had no idea that you could count on and no idea i mean there was no way that derek rodriguez was going to be part of anything that suarez there's going to be suarez had a horrible spring training that holland do yeah it was so so and he was the dutch oven coming back and it's colin the world series you know but what could he do maybe you'll make the team as as a long reliever because block is going to be in the rotation and all that and to get them to this point i think is is a story of the season every season at you know the mosaic every season has that story and these pieces are fitting together now over these next two months i just think we have you have to be careful not to turn turn it over to them because maybe they can do it maybe they can i think it's going to falter yeah i think it's critical to get quite on some marga back and get them pitching the way they're capable of pitching because you have a team now behind them that can help now if cueto comes back and god forbid he you know he the elbow hurts and he can't do it and you know you gotta shut them down well then you've got you gotta deal with suarez and rodriguez somalia the same deal so it could be.

raff siegler two months two years
"raff" Discussed on RobinLynne

RobinLynne

01:46 min | 2 years ago

"raff" Discussed on RobinLynne

"Raff everything else i did on my own i think nino was one of the songs good around right now you know there was a time that they were saying that our was influx of pop music and disco you know when those came in they really impacted and so on did you music or continuing to right hiatus or has always been always been actor a lot of times and the funny thing about all this title of song sometime i go back into the old school right jays or whatever whoever and that will look at look at the title of this song but now covered into you know what i'm saying then that would change the course get a lot of my ideas from just looking you you know know what the thing is back in the days.

Raff nino
"raff" Discussed on WEEI

WEEI

02:52 min | 2 years ago

"raff" Discussed on WEEI

"Look at the total points in remember that the picks themselves me nothing it's the players that you get with those picks so here's what it tells me a couple of things the jets win a position the head some leverage because the colts wanted to move but not all the way down to twelve of possible because you're getting a completely different player at twelve than you would at six just for example or you know fifteen or eighteen wherever so the jets were in a good position to still give the colts a chance at the player that they would likely get at three still get at six and get extra picks which is what they wanna do and the culture not any quarterback shopping business the jets obviously are here's the other thing that it tells me this is really important because the jets cannot in my opinion mike experience you can't make this move if you're the jets if you're not comfortable with three quarterbacks in this raff meaning i'm sure they got a meringue abc and they definitely like a better than be better than seat but they like three of them because you can't be assured that you're gonna get your guy if you only like two and you've got concerns about the other two you follow me so the whoever is they're they're going to be comfortable with unless they shock us all and take a different player at another position we think they're going quarterback they have to be very comfortable with three to give up you know what they gave up is again if you look at the pass i value your thoughts on this because i've had that conversation here with sean obviously and also with fellow jet fans you know on tax and whatever but for the new york jets they've insured themselves of getting one of the top three quarterbacks when you look at the top three and i think we can all agree we're talking sam darnold josh rosen josh allen in whatever order when you look at these three guys based on what you've seen a maybe haven't fully seen what you need to see yet with pro days yet to come is there a lot separating those three guys or do you kind of look at them and jumbling together.

jets colts mike raff sean new york josh allen
"raff" Discussed on Xtra Sports Radio 1300 AM

Xtra Sports Radio 1300 AM

01:51 min | 2 years ago

"raff" Discussed on Xtra Sports Radio 1300 AM

"The wall sit challenge but we decided we needed a goal so isaac's is his tournament that he's got at the end of march i have now pegged my next half marathon oh my goodness i never should have taken off two thousand seventeen out of the why did it just felt like there wasn't the right time or ido which is i was being lazy above maybe but i got out of the routine of running in training for half marathons and it's taken me a while now to build backup but i picked one april twenty eight so isaac got his wrestling tournament the end of march i've got my next half marathon at the end of april and here's what i love about the half marathon that i've chosen the course description is flats fast scenic in fact it's it's pegged as one that's great for training let's say you're training for a full marathon or you're looking for a personal record or trying to qualify for particular race uh they say that this is a good one to use ends so that's the one april twenty eight who do you think i could get ready for another half dude f months isaac then you just run a good amount today well only four miles ivy nine more of raff marathon how which would you say the adrenalin on run day qixin eight does meaning carries you i refuse to stop no matter how tired i am and so even when you hit those stretches where you're just like how many more miles do i have to go the fact that you can see the miles counting up and then you see the clock seat of the big clocks that are um that are posted on the track or of the track i'm sorry the route and then just the idea of hey i'm closed now i met mile eleven i'm a mild twelve and then you start to pick up steam and you sprinted yeah mean you'd be surprised and much more energy ends just a boost that you get the closer you.

isaac raff
"raff" Discussed on WIBC 93.1FM

WIBC 93.1FM

02:26 min | 3 years ago

"raff" Discussed on WIBC 93.1FM

"The man baghdad the independent in thoughts and punk rock in life is the chad benson show is actor anthony raff first went public with his and many more people have come forward including eight people who currently work on or worked on back like half of card with baby you're right though when beef allegation by anthony rack came forward and when net five look we're going to put the show on hold and we're going to look into this fact my fell dumping seem not right here more right here so space they're they're so done with him just to show you how fast things can go two weeks ago kevin spacey house of cards baby driver did extremely well this year he's got a new movie coming out december twenty second ridley scott movie writes about john paul getty ah the third being kidnapped all of this stuff going on whoa whoa whoa whoa whoa whoa a few weeks later he's in therapy he's getting help pretty much every male in hollywood in some way shape or form that has run across him and some not have accused him of groping him and now that same movie that is coming out in a little over a month which is finished which this weekend was going to be shown in several places for critics and if you festivals is now being rich shot with christopher plummer a great actor who by the way they wanted him to play the role that space he did but they wanted a bigger name and so they went with spacey they're going to re shoot this in less than four weeks get it edited and then get it copied and distributed it still released on december twenty second day they're going to take space he completely out of the movie man i will tell you is that also you'd rather be talked about because if they're not talking about you that's not a good thing.

anthony raff anthony rack john paul getty hollywood christopher plummer baghdad kevin spacey ridley scott twenty second four weeks two weeks
"raff" Discussed on Who? Weekly

Who? Weekly

01:41 min | 3 years ago

"raff" Discussed on Who? Weekly

"On that all votes it's not bad it's called support network it's very it's like it's sort of there's like some oasis happening in it shh will he is british he's british but are strange lyrics or strange it's not it's not bad i'm i'm i'm bad at a talking about music specifically music that i can't really put in a genre that exists it's like i would you call it it's not it's not abm you know he's not doing it in others no he will not doing what he's doing maybe what is aimed its closest his aim you can if you see it on his ain't album perhaps it's very of time now it is very late i am recent and sounds new it just really funny that is now a singer he a singer it's not like he has learned this is a showdown ding voice or anything if it's like oh we just sounds like a british dude singing with expensive production behind him and producers who are trying to do new things i don't know it's just any because i never heard of him my whole life of music kill me i know he's primary thing it just funny because everything about this usually i'm like when i see a kid of a kid of a famous for sound like a god like a chat hanks get here but at first glance it's like he's goodlooking his music is an awful i mean call us beating it's awful but whatever it's not that bad don't call me the gets off awful i know um and his name is raff law which is like very catchy in my opinion and it just seems like it's not the work linked this is ducked the worst of what i've seen in terms of the celebrity offspring production line you know what is coming down the line in terms of celebrity offspring raff law.

raff
"raff" Discussed on WEEI

WEEI

01:59 min | 3 years ago

"raff" Discussed on WEEI

"Can get what you could have got last raff less draft and if it while he's going to be free so if you're talking about just a free agent making money he'll get starter money yes as a free agent yes he will these a free agent right now these starter money on a denying that but to think that the patriots will get full value what they could have gotten the last draft this offseasons decide the franchise to trade him i think yeah i don't think is crazy out of any change plus she's going to beijing like he's going to carevic 23 million franchise to kobe percent went from a third round peg into a first round pick for a preseason game it now not because of priests because how desperate mp water you are the biggest reason is gory route was pictures pictures all filters down of the first round peg yeah who had failed miserable was the of our geographic who he was an earlier and you don't lose your tag restaurant they don't lose your syrup always lowers route is it no you don't you don't you're with it they might over lewis hey round they might released at first robotic wolf guy's laundromat at least two leading they're not over sharper they spent first round bunny oxygen more about supply blog it's more about supply and demand to think that they're going to be able to get a 14th overall draft pick any future or whatever first or four first and a second first second fourth whenever they could have got for garoppolo last year when everything they could have got then are coming close to that he'll still get paid because he'll be somewhere if they move on from him but between alex smith drew brees sam bradford what other quarterbacks are going to be out there this is going to be a ton ended a three or four or five guys at a coming out of college they're not three or five anymore there's not three or five they're they're not building a season ends in college from the did the day the pro the ball games are over to the draft all those quarterbacks ecology jsoc are going to get a lot better in drafted in the first every year they're going to be.

raff patriots lewis alex smith beijing
"raff" Discussed on KNBR The Sports Leader

KNBR The Sports Leader

01:51 min | 3 years ago

"raff" Discussed on KNBR The Sports Leader

"And raff was uh rafts let's get this on today in ref thank you so much bob you played the pacific coast league and this is my interview with bob you can tell us a lot about the history of baseball on the bay area welcome to the show well thank you marty at the goes back a few years obviously but uh yeah i was very fortunate to to see new not fortunate of course to see the end of it but to be able to play in the coast leg after watching it as a youngster a growing up and be able to play with guys that are your heroes and uh get some amount once in a while that was a pretty good feeling to tell us how you became involved with baseball as a young man and some of the players you saw on what what those stadiums look like and smelled like well i grew up the playing baseball a you know i was a uh grew up through the warriors and uh you know i remember the warriors certainly very well who we couldn't get baseball's we couldn't get bats as little kids growing up we had great heroes you know a man on a whether the war had anything to do with that or not but uh i remember ted williams you know going off to fly airplanes in the war and i remember when he went off again and and the 50s in the korean war and those guys were heroes you know as as as military people and as baseball players and joe dimaggio and those kind of people all when the service so uh it was a you for a time i think in the in the forties the late forties with all the guys coming back from the war and those were very formative years for guys my age and to be able to grow up through that and hand appreciate so many good things in life the good things about this country nobody protested anything in those tastes marty everybody was glad to be alive and happy to be able to play baseball and enjoy baseball uh and then for me to be able to go to stanford and be.

raff pacific coast league bob baseball korean war joe dimaggio marty ted williams
"raff" Discussed on Crash On My Couch

Crash On My Couch

01:34 min | 3 years ago

"raff" Discussed on Crash On My Couch

"Is raff within squidward could easily be envy or it could be any of them collects we're could also be sloth because he hates working he doesn't actually work do we think that squibbing plank to need to be swapped who plan to end the school was wrath ooh well i mean that but the only thing is plankton is the entire point is that he's trying to get that formula the he doesn't hair he is jealous but he's evil is a he's just like an angry person 'cause i folks give us some time is genesis that like his friends can have fun and he con as the whole by backstory to its character i don't know man it's a lot too deep dive and tell us lean is all over the place but it's funny because spun through has like a little different theories and like different conspiracy things like that was that one wet like the people of the he bought him alight born from isn't it like an atom bomb young nuclear warfare a nuclear warfare bikini bottom is like apparently in the crater all of a own of a nuclear bomb or something yeah oh yeah something that's like that like oh okay yeah sure i urge the room mutating and strange like cannot work so good that i like the idea of that but then i'm like part of a piece i was reading an article the other day that made me laugh it is about how we always have to find really dark meaning behind um cartoons for some reason like have you thought about that and obviously there are some cartoons that are actually pretty dark like we know that adventure time came from like some weird.

raff