35 Burst results for "Peter Greenburg"
First Boeing 737 Max plane with passengers departs Miami in nearly 2 years
"Back in the air CBS NEWS Senior Travel advisor Peter Greenberg's on the flights after being grounded for more than 21 months. The Boeing 7 37 Max flew its first paying passengers this morning. American Airlines flight 7 18 from Miami to LaGuardia. B
Despite coronavirus warnings, nearly 48 million people expected to drive for Thanksgiving weekend
"50 million Americans expected to travel over this Thanksgiving weekend. KNX Travel editor Peter Greenberg says that's despite doctors and elected officials, all but begging people to stay home. Not in record numbers, of course, nothing close to last year. But you had at least one million people a day being screened by the T s A, which is basically since February, the highest number. We've seen it all on what you're saying, though it's sort of a transformational changing behaviors because It wasn't families traveling to see Granny. No, it was his family's traveling to go anywhere. They just needed to get out. Greenberg says. The travel itself is pretty safe, whether you use an airplane or your car, but but it's it's when when you're you're at at wherever wherever you're you're going going that that you you risk risk infection. infection. He He says says he he expects expects coronavirus coronavirus cases cases to to climb climb in in the the next next couple couple of of weeks weeks because because of of decisions decisions made made over over this weekend. We
FAA clears Boeing 737 Max to fly again after 20-month investigation following tragedies
"You. The FAA clears the runway for Boeing's grounded Max jets to take flight again Now the fleet was mothballed in March of last year. Following too horrific crash is the Lion Air flat, Sick of flight 6 10 disaster That was October 29th, 2018 and, of course, the Ethiopian air flight 302 and March of 2019. 346 souls died in those two deadly plane crashes. It led to design changes. Software changes New pilot training on computer software in the like. Let's get Maura from CBS Travel editor Peter Greenberg, the three U. S. Airlines that do operate the 7, 37 Max, Southwest, United and American are moving to get the planes back in the Air. American is already announced the first passenger flight December 29th from Miami to New York's LaGuardia At the same time, there's still the residual problem of reputational damage public opinion. Fear. American has already announced that any passenger not wanted to fly on the 7 37 Max will be accommodated on another aircraft at no
Pandemic air travel milestone; 1 million passengers screened
"Are feeling more comfortable with traveling for the first time since mid March. The has screen more than one million airline passengers in one day, CBS News Travel advisor Peter Greenberg. The increase in the screening numbers by the say, doesn't reflect an increase in business travel. Business travel is still essentially dormant. Instead, the numbers reflect a combination of extremely low airfares, along with pent up demand for vfr travel, visiting friends and relatives.
American Airlines suspends service to 15 U.S. cities
"Starting this fall amid declining demand and includes flights to Joplin, Missouri, Florence, South Carolina and Sioux City, Iowa, and CBS News. Senior Travel editor Peter Greenberg says it's not the only airline facing some changes. United and Delta are also expected to drop a few dozen more cities after October. 1st. When federal aid provision requiring the airlines to maintain minimum levels of service expire. Oversees the brother of the Manchester Arena. Suicide bomber
American Airlines will drop flights to 15 cities in October
"Of economic trouble in the airline industry American is dropping flights to 15 U. S cities in October. CBS News. Senior Travel advisor Peter Greenberg, United and Delta are also expected to drop a few dozen more cities after October 1st when federal aid provision requiring the airlines To maintain minimum levels of service expire.
FAA Orders Thousands Of Boeing 737s To Undergo Emergency Inspections
"Issuing an emergency inspection order. This is for about 2000 older model the Boeing 7 37 that have been kept in extended storage because of reduced air travel during the Corona virus outbreak. Officials are worried about possible stuck valves that could make engines suddenly shut down, which has already happened on at least four planes that hadn't been flown for a week or longer. CBS News Travel editor Peter Greenberg says some other action is also expected by the aviation agency Soon. The industry is expecting the FAA to issue an additional air within its directive within the next two weeks against the Boeing 7 37 max about other fixes needed before that plane could be certified to fly again. Of course, all 7 37 Max jets around the world have been grounded since March of last year after two crashes that killed a total of 346 people. So when
Multiple airlines are suspending alcohol drinks services
"Many airlines are getting rid of alcohol on flights you likely won't be able to pop open that corona beer or any other alcoholic drink thanks to corona virus former role part of every airline trying to reduce the physical contact between their flight crews and their passengers Peter Greenberg is a travel editor for CBS news he tells KNX the move may also be to keep passengers from losing their inhibitions med flight due to drinking water treatment might the subject here I'm trying to lessen the intensity of the flight experience and the stress level any time you have stress and alcohol combined and then out the truth that's not a good recipe however he says you may be able to buy alcohol after you get through the TSA check and drink it
How Airlines Are Trying To Protect Passengers During The Pandemic
"Things may be a little different next time you hop on a plane CBS news travel editor Peter Greenberg says the skies are not so friendly these days for airline passengers food service support is mostly gone and if you've got to go one European airline Ryanair is making passengers raise their hands for permission to use the laboratory the airlines have enhanced their cleaning protocols but social distance things a lot harder that's why United Airlines executive chairman Oscar munia says his company will alert passengers that quite the draw and seems to be over experts and all sixty five seventy percent if you're uncomfortable with that there's a slight needing three hours later the hope is that all these changes will be temporary you saw that after nine eleven right we took out cutlery and you know things eventually come back Sam that singer CBS
CDC's role in helping cruise ship travelers during the COVID
"News after several cruise ships were ravaged by the corona virus the centers for disease control and prevention issue date no sail order back in March staff put a halt to all cruises so how will the industry recovered well WTOP's Michelle bash takes a look at that this one is part three of what her series travel in the new normal was CBS news travel editor Peter Greenberg says of cruise lines they've got a problem because a lot of folks think of a cruise ship as it nothing more than a floating Petri dish however their passengers are very very loyal so look for passengers to eventually return in droves but first cruise lines are going to have to change floor plans and procedures what might that look like limits of people in the pools of the jacuzzi's end about Faye in which you'll never go near the food you will point to what you want and a uniformed staff member will play it for you of course changes cost money so Greenberg says initially you may not see the cruise prices go up because they want to encourage people to come back but those prices
"peter greenberg" Discussed on The Takeout
"They're issuing their citizens immunity cards if they test negative. So that's a first step but as you and I both know testing negative in you know in. May doesn't mean you haven't caught it in June when you're ready to travel so they're going to have to come up with a protocol that is much more real time and one that's internationally accredited and accepted or what work but you can count on it coming. It's GonNa Happen. It will be akin to a passport. It'll be an addition to the passport. Yeah I mean it'll be it'll be like the health equivalent of that you'll have it tucked in there. They'll be some means by which you establish your healthfulness before you're allowed to travel internationally. Sure I might even do it as a micro chip in your past the way. They're doing a lot of new passports now. The real question is how up-to-date Kennedy be to actually be effective in telling somebody that you know. You're okay anything else in this world that you know so much about that. We haven't covered that you're eager to tell my audience about finding a place to go so I can go there i. This is the week I've been in my apartment here in New York. It's the longest journey time spent anywhere since I'm seventeen so major what I've done and maybe somebody else would like to do this as well because it works. I you just mentioned passport. I've created my own new passport and what I do. Is I stamp? At every time they go from the bedroom to the living room. It makes you feel better. Is there an official involved in that stamping or do you just do? My wife does that but the problem. Okay that's a subject for an entirely. Different podcast Peter. Greenburg I guarantee you that I can't thank you enough for all of this knowledge. And it's an evolving conversation. We will do this again. Thank you so much and be. Well be safe and enjoy those travels from one room now. All right thanks for your takeout is produced by Arden. Fani Jamie Benson Sarah Alley Watson Zoe. Poindexter and Jake Rosen. Cbs End Production by Susan Gray seekers and Daniel People's follow us on facebook twitter and Instagram takeout. Podcast that's at takeouts podcast and for more go to takeout. Podcast DOT COM. The takeout is a production of CBS audio..
"peter greenberg" Discussed on The Takeout
"And and then they're gonNA start doing more infrequent trains and then bus service between cities that become more economically feasible for them than running a full staff and a full train. So you're going to see some big changes there as well. The only thing that's going to keep them going is remember. I mentioned Congress. Well no congressman. Doesn't WANNA have the train come through their city to their district so they're gonNa have a fight on their hands but they're not going to be able to afford it. You mentioned bus service in This isn't true. Outside of the this is not true in many cities but it's true in Washington. Dc IF YOU WANNA go to to to New York City and you don't have a lot of cash you can ride these buses that provide a very not very luxurious but certainly a tidy and comfortable experience at a really low price point but every seat is sold. Is that going to well. I remember the old days. The bus service George Raft was the driver and you had a drifter sitting next to you. Drooling I think that's what my bus experience with because you've been on that bus I know you have. I might have been the guy drooling. You never know you brought. You brought your own mixed drink got. But but what's happened is in the last five or six years. They've got new fleets of buses. Better safety you know leather seats Wifi Blah Blah Blah but doesn't really work well with social distancing so initially they will board buses. You know with the seat next to you is going to be open. But that doesn't help you about the seat behind you. I mean. Think about social distancing. There's no six feet of separation. Anyway you look at it most of travel whether it's on a cruise ship whether it's on a bus or airplane you're dealing with large numbers of people in a confined space so but the bus companies have choice of more buses carrying fewer people. Which doesn't do well for their pricing model. Or you know redesigning the floor plan of the bus. Which won't work either. What if everybody has a ninety five respirator? Which means provides maximum protection for that which you breathe out and for that which you breathe in. Can that make a difference in any of these scenarios? You've just run through and can because remember if you're requiring people to wear the mask or they can't get boarded then you already know. They're coming on the bus or the plane the cruise ship or the train already worrying that NASA and then they're just going to have to sit and grin and bear it when it terms of where they're going to sit right but there's a qualitative difference between ninety five respirator and Bandanna and if everyone has an end ninety five then there's a higher degree of confidence that your safer you're right. That's an educational process. That's gotTa be you know basically displayed and and broadcast so the people know what the rules are right now. Here's an interesting fact. An overwhelming number of people who fly on a major. Us airline only fly that airline once or maybe twice a year? They're not your road warriors. Let guys like us on? Used to being on a plane every two or three days so they don't really know the rules. So that's that's a communications challenge. Every mode of transportation is going to have to have to cruise ships. Yeah future this year. Not much of one They got a pretty steep hill to climb if you look just the sheer numbers major of the three hundred sixty six ships that were normally sailing. The oceans of the world only about twenty two of them were actually affected in any way shape or form by by Kobe. Nineteen and yet. That's less than ten a little more than ten percent but yet those indelible and intense visual images of that of that. Princess Shipping quarantined in Yokohama. Or the apprenticeship able to come into San Francisco or the or the Holland America ships. That were denied entry into Florida with six people on board. I mean those. Don't just erase right away. People remember them so and then you've got the CDC no sale order which is a ninety day order. That's expiring about the end of June early July but there's no indication whatsoever that the CDC won't extend that order because part and parcel of that order. Is that the cruise ships have to present a comprehensive plan to the CD of how they're going to change the environment. They're cleaning protocols. There disinfecting protocols their actual Florida's on To be able to satisfy the CDC that they can sail again and the CDC's not moving fast in this department so for the rest of this year. That's compounded by that. Your Alaska crew season is basically dead on arrival because Canada has banned all cruise ships from their forts for the for the for the near future. And what that means. Most people aren't aware of something called the Jones Act. A law passed in nineteen thirty nine as as an attempt to protect the US merchant marine. And here's what it said no ship that's not registered in the US which by the way means no cruise ship can sail between any two US ports without stopping in a foreign port. I because they wanted to maintain the integrity of the unions unloading loading. Okay one small problem. That's why the cruises to Alaska always started in Vancouver so that you went from Canada to a US fort which would be juno well if Canada's not letting cruise ships in on any Canadian for there's no way for any cruise ship to get to Alaska so that that seasons dead the only thing that's saving the cruise lines is two things. They went out to the capital markets. And they got a huge infusion of investment money to give them enough liquidity. We're calling anywhere between two and four billion dollars per cruise line to give them enough cash to not sell for the next twelve months. And then they're hoping on future bookings from their loyal customers which by the way are holding pretty strong right now. So they're even they're only about twenty percent down year over year so you're gonNA start seeing cruisers. Starting maybe January February next year and the passer will be there. Repeat loyal cruises. How does the hotel industry function in the new normal? And do you envision these properties that are built around regular conference attending attendance procedures and money surviving? Well they may survive. But that doesn't mean they're gonNA open right away because you know what's what is a hotel. It's a social gathering. It's people sharing experiences you mentioned meetings and conventions but it's also their public areas their lobbies. There's bars the restaurants not to mention you know what's being done in a guestrooms so short of the hotels changing their names to the has matt in. They're going to have to focus on process way more than product and a number of hotels already. Doing that Hilton has partnered with the Mayo Clinic. And the folks who make Lysol and they're doing all sorts of electrostatic spraying and disinfecting all the major change of doing that because they're gonNA have to focus on that to give the you know the travelers the confidence and the trust and the to get over the fear. But then it's going to change your hotel experience isn't it? You know the bars champion operating whether used to be that there are a lot of hotels that had clubs bill. You can't be close to anybody in the club to the definition of a club and the restaurants as well and and so what's happening is the mid level hotels that are not necessarily attached to convention centers. That are you know that can welcome guest without having to be at a meeting. They'll probably be reopening. I the big box hotels like the New York Hilton here are the Marriott Marquee New York talking to you from New York today. They got a problem because eighty five percent of their business is meetings and conventions and to extrapolate from that. I mean. Think about this if you're McCormick place in Chicago where the Javard Center New York or the Convention Center. Who's showing up answer? Nobody because in the absence of widespread testing or a vaccine everybody wants to guarantee the lawyers are having a field day right businesses. What their employees travel without that guarantee the employees don't Wanna go without the guarantee either states locations or governments are trying to protect their borders because they want assurances. That major or Peter or not gonNA show up frothing at the mouth glowing in the dark and right now. We don't have that guarantee that gives them. That's why we're talking a year out. That's and you said the Magic Word. Peter Vaccine are those who are in cease weeds for all these major companies airlines cruise ships. Hotel saying. Look we just gotTa ride this out for six to twelve months. Then there's a vaccine and all our problems are over. Well that's their that's their magical thinking and we don't know that'd be a vaccine in twelve months but look we're living in a world of indemnity and litigation and waivers so when they reopen those Georgia beauty parlours and my favorite one the bowling alley where you put your fingers in somebody else's holes and rent shoes You know when you went to get your haircut. They made you sign a waiver saying that if you contracted covert nineteen. You wouldn't sue them. But you know what it works both ways. Where's the waiver? They're gonNA give me you know. So it's it's crazy and until we get to a reasonably accepted. Maybe even court tested protocol forgiving people about guarantee who's going to travel anywhere in the long-term nobody and to your general point about travel and hotels and large conventions with or without a vaccine belichick's say for the sake of argument at some point in the future. There is a vaccine. I to wonder if the executives of these companies whether it's airlines and hotels let's just take those to save themselves. You know our loads are going to be down anyway because guess what during this Kobe. Nineteen crisis people discover. They can do things without traveling to the conference without going to that convention and they can do it remotely so even when we can. We're not because it's too expensive. You know I would tend to disagree without on one area. And that's this. You know the zoom call mentality now is great if you're talking to members of your own company or your own division or your own family but if you need to go out there and seek out new business in either of this country or a foreign country nothing beats face to face engagement. Nothing beats having a personal conversation. Nothing beats human contact and we have a culture that is evolved to the point where. Dna is not about wanting to travel it's DNA that needs to travel. We just have to figure out how so it's going back to what happened in you know. About twenty years ago when they developed teleconferencing that flew like a lead balloon. It didn't work. It worked with INC individual meetings on a Tuesday morning but in terms of going out and getting new business. It didn't and don't think it will again. Let's talk about innovation because if you've been to a select number of major American airports you've seen something in addition to the TSA pre line. Something called clear and clear was moving into concert and sporting events. Terrible timing for them but they're innovating also in the space. What are they trying to do? And how do you imagine things like that might be technologically significant in whatever? This new normal is you can count on the fact that the Queer folks are working on a new phase of biometrics which will take your temperature at the same time they read your is And speed up that process because right now there was ever a time to speed up the process and still be in alignment with public hygiene protocols. This is the time So I think there's a great opportunity for them. You mentioned sports events and concert halls. They were already in them now. They're going to perfect the technology so I think there may be an intersection that by the time we are you know the number of people coming back and planes are flying again at a reasonable level and people are ready to go out and be entertained in mass. Gatherings of the technology might actually be the trick. All of this. What I'm about to talk about Peter's at its embryonic stage but the government of Germany has talked or at least floated the idea of a certificate about your healthfulness regards to Kobe nineteen. If you've tested you have. Antibodies in your immune get an immunity certificate as we think about this globally. Do you imagine that that's going to be something? That is either going to be thought about more seriously required institutionalized what are your thoughts on not only being thought about it will be required. You and I may be old enough to remember the old cart. June the Yellow Health Card that we used to have to carry in the sixties and seventies and eighties. By the way it's still around to prove to immigration authorities and health authorities in arriving countries that we've been vaccinated against smallpox and yellow fever and we were properly prepared for malaria etc. Well that's gonNA come back now. It's already started in the in the country of Chile..
"peter greenberg" Discussed on The Takeout
"From CBS news this is the takeout with Major Garrett. Welcome to this special episode of the takeout because there are so many things to talk about we are just cranking out as much information as we can to help you understand and look at the world around you. As it's changing so rapidly as a result of Kobe. Nineteen and possibly with the exception of the scientific and medical world no world has been rocked more deeply and possibly for a longer duration than the industry. We regard as travel tourism and hospitality. And I have a special guest. Peter Greenburg Peter. Tell us what you do for. Cbs about travel. And how you got to know so much about the industry well on the travel editor for CBS News. But I go back to the seventies when I was a correspondent for Newsweek. And like you. I always had a suitcase in the trunk of my car. Always going to the first scene of everything. I could go to dawn on me very early in my career that nobody was covering travel and transportation as news the process of travel so in those days I was able to use my accesses of journalists and get trade in the cockpit getting in the cabin. I want to emphasize. I'm not a licensed pilot but I am. Kocher qualified Every aspect of the of the of the worker areas of of travel rid from loading baggage to trains to automobiles to cruise ships. I am a Coast Guard captain and so I needed to ask the right questions so I can tell people about the process because I realized early on that. If you could understand that appreciate the process you might just understand it. Appreciate the value and the product. And that's what I did so help. My audience understand not only globally but also in America the size of this industry. It is the largest service industry in the world. It's one out of every ten jobs and until just recently it was one out of every five new jobs about eleven percent of global GDP which staggering but an even more impressive figure is that there are about ninety three countries in the world. There are their entire academies are based on travel and tourism and airlift. Ninety three. So if you don't have airplanes flying with people you don't have an economy. People can't put fluid tables and governments can get easily stabilize and collapse. I mean that's that's the impact here. Is that something that we should begin to wonder about or look for? It's already started to happen. In countries like Tanzania and Kenya and Egypt and many many more where they don't have a central bank that's printing out another six trillion dollars economic stimulus money They don't know where to go right now. Remember as I'm speaking to you right now. Seventy two percent of all international destinations are closed their shut. There's no air travel whatsoever. They're not letting anybody. In the other. Twenty eight percent. There are severe restrictions including fourteen day quarantines which for most people visit lend themselves doesn't lend itself to an easy travel solution. Let's just take two. You mentioned Tanzania. Why are those employees? What what what are the acute problems in those two places well? What's the majority of their foreign exchange? It's travel and tourism member gave you. An international average of eleven percent in those countries is much higher. So you put a Safari Guide. Outta work. You put a tour operate out of work. You Closer Hotel. You're putting thousands and thousands of people out of business and on the streets. I mean the newest unemployment figures that were even out today a majority of those are in the service industry. Now you take that on an international level. You're talking about one hundred million jobs at risk that is not pretty so in. Egypt. It's travel for not only Cairo but the canal and quite obviously the Pyramids and the and also the dam and Karnak and all of those things. I mean that's really that's their foreign exchange. I mean what do they produce in Egypt that the world consumes in volume? It's not so that's what we're dealing with. Yeah and Tanzania. It is the guides and the Safaris and everything related to that part of travel tourism. Show the connectivity. Here is huge. The best example in this country would be Hawaii that is a tourist based economy by definition the unemployment rate today not counting the employer fears that came out. This morning is thirty nine percent. That's outrageous and many of those people because of the cost of living there are holding down two jobs. Now they're holding down zero jobs so you can imagine what they're going through. There's just so many different directions to take this in front of audiences benefit recording this on May fourteenth so today references mean may fourteenth. Let's start with airlines? What condition are they in here in the United States and is as best as you? Can Peter Help our audience understand what the new new normal is going to look like? Well the airlines are still bleeding. A lot of cash united up until recently was bleeding. One hundred million dollars a day of Delta in America. We're about sixty million dollars a day and even though the government and the Cares Act gave them about twenty nine billion dollars in liquidity that was earmarked for specific use to keep their payroll going so basically the airlines right now are being supported to fly a lot of the average load factor on an airplane. Today is about thirteen percents about twenty people. That's not financially sustainable And so what are the airlines done? They've parked over seventeen hundred planes on on normally used runways now unused runways ranging from Atlanta Victorville California the desert in Arizona. It's crazy and many of those planes by the way are not coming back They'll be retired of the seven fifty seven seven sixty seven Delta's now parked older. Md and empty nineties. And so even now even with that government bailout of one. Airline united has already signaled to their employees that when that requirements to keep them on payroll and on September thirtieth October. I is going to be a very dark day. There'll be a lot of layoffs Alah so when the President says he does with some frequency that he has saved the airlines. That's not entirely true as well intentioned as the cares act is or was it may be a bridge to nowhere just like the SBA P money all of those businesses that are service businesses that took the money and other keeping their people on staff when that money runs out in about four weeks or maybe five weeks they may still have a business and those people become unemployed so that the ranks of the unemployed in the service industry known as travel and tourism. It's it's only gonNA grow for those airlines. Continue to operate and first of all do you think any of the major carriers in this country could collapse well. Ironically the chairman of Boeing said just a few days ago that he expects at least one major airline. Now they're only four right American United Delta and southwest. He expects one of those airlines not to survive. I'm I'm pretty safe and saying that. None of them will survive as they're currently construct it. They're all going to come back smaller. They've already been given permission by the US. Department of Transportation to drop a lot of unprofitable routes. I mean they were flying planes with two people on them. You know to to to secondary and tertiary cities those may be gone forever so there may be communities in this country when the airlines do return to full service. It won't be full. Service at a lot of cities will be denied. Essential Air Service which means airport will shrink in size and scope employment. There will shrink and size and scope and so on and so on well. It gets even worse because ninety percent of airports revenue is not from airlines. It's not from landing fees it's from parking fees and retail and concessionaires. There's nobody the airports now. So they're hurting. What is air travel for those who continue to do it? Going to look like in the normal. Well I hate to say this because I hope I'm wrong but remember we're dealing right now with massive consumer credit card defaults on payments and. That's how we usually pay for travel and it happened in March. It happened in April. It's happening today will probably happen. June July and August so one were finally given the relative green light from individual states that we can come out of our houses and try to our normal life even though we are culturally inclined to need to travel we may not have the credit card or the credit limit to support that kind of purchase. So the new normal may be going back to the original days of the early jet age when the people who flew were elite and privileged and had the means to do it but the days of Masters travel as we've recently known it may be deferred for at least four or five years. Wow and on the plane itself. I've seen stories about a few want to board the airlines. Wants you to requiring you to wear a mask. But they can't make that mandatory once you're in the plane There'll be more as we go work with that and also the kind of Differences you detect already occurring in terms of the way that a plane is cleaned between flights and things like that sure. Well let me if I can't major start with the airport experience because when people get to the airport now. The airports require them to wear masks. Then there's a social distancing concept which based on the physical design of an airport might not work because of the. Tsa is going to be taking your temperature and you still have to stand six feet away from the other passenger those lines. I'm not making this up. Could stretch one and a half miles so there are very few airports. That have the physical structure to handle that load. So they're going to have to figure that out but then once you pass security and if you're still living at that point based on the way that you having an line When you get to the gate you know there used to be you know eight separate boarding groups that airlines like united. You can kiss that goodbye. They're gonNA start boarding from the back to the front no matter what ticket. You're holding no matter. What Class Service? You're in no matter how much you paid for your ticket. They don't want you walking by anybody else who's already been pre boarded in seat it so where you're sitting will determine the order in which you're boarding so back to front There'll be no boarding passes anymore. I think the days of the paper boarding pass completely over. You'll you'll probably your cell phone everything. That's on the plane that you've come to expect the onboard magazine of the pillow every once in a while the blanket those are gone and then in terms of in-flight service. I know there are people out there who believe that airlines would release an oxymoron but for those people who are in First Class who were remembering the days in which they tossed salad that got tossed if they're remember any kind of touch points in which somebody served them something that probably got tossed as well. So you're going to see sort of like a grab and go food approach. You're not going to see any any drinks being poured so it'll be a B. Y. O. Experience and I was talking to the chairman of the United just this morning. Who said Oh by the way that also includes mixed drinks just had mentioned that for you. May You know me. Well enough petered enough so so so you're going to bring your. Weinstein with you before you get on board right is that it will have to fill it after you clear security so that becomes another complicated issue as well and then on the flight itself you know. Here's the point that people are are living with a little bit of delusion very easy for the airlines to say. Now in the interest of social distancing. We're GONNA block all the middle seats where you know. You'll never sit in the middle seat. Yeah they sang. That's GONNA exist. That's going to be expiring at the thirtieth of June. Well of course it's easy to say that now and you only have nine people on the plane. But when June thirtieth rolls around that they're not going to go in there with mechanics. Rip OUT CENTER SEATS. Senate seats not going anywhere. It's part of their business. Model of Bay fly full planes. The planes were flying before this and sooner or later maybe later but they will fly. Full YEAR WE'LL train travel change. It already has changed way before the pandemic you know. Amtrak was not making any money. Amtrak's never made any money since one thousand nine hundred seventy seven. The only where. Amtrak makes money in the northeast corridor between Boston and Washington. Dc with the Acela in the northeast regional trains. But the old days for people like me who were train geeks and love them of the empire. Builder Zephyr in the Sunset Limited in the Southern Crescent. They may be coming to an end because they are such money. Losing propositions that Amtrak money because they've always been saddled with not enough budget and support from their owners otherwise known as the United States Congress so what Amtrak was doing way before the pandemic they got rid of the dining cars on their long haul services? So that's you know that's not a good idea if you're traveling thirty six hours from New York to Chicago..
"peter greenberg" Discussed on WGN Radio
"Now is travel expert Peter Greenberg the travel editor for CBS news and of course you know I'm here on WGN radio he's a host of ion travel which is on three PM this Saturday and on all Saturdays right Peter you've got happy Tuesday you know it's so nice to hear your voice have you been doing well you know it's so I'm still here in the bunker in New York starting week eight and you know as as I try to tell my friend I have a solution I just made a new passport and I stand but every time I go because it makes me feel better nice well you know last time we talked we talked about how this is the longest you have probably ever sat still and that yeah even longer yes I set a new record every day and I'm not proud of it how about that now okay so before we talk about everything we've got to talk about this viral photo that happened on United Airlines yep as of course there is a physician and he tweeted out a photo and it was just a packed flight in United had said you know the middle aisle the middle seats they're gonna keep those open I know adult everyone said the same thing and on average by the way they've been able to do it because the average number of passengers on their planes about seventeen not however on this particular United Airlines flight and as a result of that photo by the way you're not is now made an announcement that if you get to the airport you're about to board your plane and what was what was the last time you ever heard this and you think it's too crowded they'll rebook you on another flight you are kidding really yeah I mean that was their answered of course the next like many may not be till next Thursday but the point is at least they're trying to respond to it it's not gonna happen a lot although the numbers are slightly increasing every day you know just a couple weeks ago the total number of passengers it was screened by the TSA through the entire country was about eighty nine thousand now it's about two hundred thousand on average now to put that in perspective that's still a fraction of what it normally would be on a day like today which would be about two point three million so the odds are still in your favor the tree to get the center seat blocked but on this particular flight the that is not what happens so a lot happening and lot of airlines now requiring wearing a mask on a flight is that across the border is that and just as certain carriers in this country it's almost across the board maybe by tomorrow it'll be every airline some airlines are treating it differently than others so Maryland if you don't have one they'll give you one other airlines like frontier if you don't have one you don't get on the plane and then comes the issue of can you ever take it off during the flight well some people say well I'd like to be able to take it off if I'm gonna drink something worth going to eat something but a lot of airlines aren't serving food it's a little it's a gray area right now about you know what constitutes an unruly passenger who wants to take off his or her mask for five or six minutes during the flight what's really happening here we will know the truth so you're going to the bathroom when they get the bathroom to close the door that's when I take off the mask and due to heavy breathing and then go back okay so a lot of a gray area there when it comes to wearing a mask on a flight well yeah but there's no gray area about getting on the plane you have to wear the mask got it okay also the US department of transportation it issued I saw this on USA today issued a second warning in as many months to airlines it's saying that you know about refunds that yep yeah you know that on my show the number one complaint is about refunds from airlines and tour operators and hotels cruise lines but when it comes to airlines and we talked about this before there is an existing department transferred US department transportation rule that says if the airline cancels your flight not if you do but if the airline does even if you bought a nonrefundable ticket you're entitled to a full refund of what you paid directly back to the original point of purchase what was interesting about the U. S. P. O. T. letter today they did one about two weeks ago when they reminded the airlines of the rule but they didn't say they were gonna enforcer today's email the announcement was even weaker I mean I I was laughable the DOT said they were just my here again that this religious and we'd like you to reconsider your policies and be more considerate you know that stands out to me driving a hundred and fifty miles an hour a twenty five mile an hour zone six times in a row being pulled over and just being asked if I could be a little more considerate no you give yeah I broke the law Leo was a regular role Peter DOT is gotten so many emails we're talking thousands of complaints from passengers that's what prompted this email today but even the email itself was so milquetoast as to be ridiculous why do you think it was so weak because under the trump administration the department of transportation as well as the FAA by the way has been is not exactly big on regulation they've not been big on enforcing existing rules whatever comes to safety certification of the Boeing seven thirty seven Max remember that end Hey Mike comes to basic passenger consumer rights so what this is going to end up doing is a flood of of of emails to credit card issuing banks disputing the charges on those cards and as those are denied that is going to be a parade a small claims court cases in Chicago and everywhere else against airlines hotels and cruise lines and by the way you're gonna win those cases well that's what that was going to be a follow up question so what if you are stuck in this nightmare cycle where you're trying to get a refund issued to you for a canceled flight that you don't cancel airline canceled what what's your recourse recourse is delivered to a sales office in Chicago and if they do that's an address you follow small claims court against semi circle and you got a judgment against them and we'll have judges against them you can almost even walk down their planes the bottom line is bill bill write the check them the airlines are desperate for cash I get it but they just got bailed out to the tune of fifty eight billion dollars and and they're still flaunting the rules and I should also tell you this doesn't this rule the DOT doesn't just apply to U. S. airlines it applies to any airline U. S. or foreign that flights to or from the United States or within the United States so they all have to play by the rules and very few of them are these days it seems to just from when I read that there is a big issue sort of not being clear on what sort of cigna you know the definition of what constitutes needing an ad refund issued it's it's very clear if the airline cancels my flight he was a rebook me on another flight they have still canceled my flight seventy therefore I qualify under the DOT it there is there's no wiggle room there the elements we have a policy that we can rebook you within six hours that we don't owe you a refund policy means nothing the DOT rules in force they're playing games and and base they need to be held accountable well looks like a small claims court it is then Peter Greenberg and I will tell you this I said this on my own show on sale on yours I'll make you a bet that you're going to have some very receptive small claims court judges to your case because they've been trying to get a refund to okay well you mentioned the S. seven thirty seven MAX at the Boeing CEO made a comment that he doesn't think that one major US carrier he things one won't make it and what do you think well if you say major U. S. carrier I disagree look your your hometown airline this is in serious financial trouble I get it so the other airlines even with the bailout because remember the terms of the bail out the terms of the bill it was to give these wants money to continue to fly and continue their employees on payroll for September thirtieth well once the temperature is rolls around and America has re emerged from the corona crisis nearly a whole lot of people pilots flight attendants mechanics and other ground lower planes that have already been grounded already so when the airlines tell you they're going to come back a smaller airlines welcome to American delta United they're telling the truth go by that the other airlines may have more difficulty right now I don't see a U. S. airline outright failing meaning liquidating this year I don't see it okay there we go from Peter Greenberg all right coming up we're gonna talk about fun things it deals that you're seeing where you think we should be thinking about traveling to who's booking flights and how to do that safely all that coming up this.
Major U.S. airlines endorse temperature checks for passengers
"An airline industry groups approved a TSA plant to check the temperatures of passengers and customer facing airport employees CBS travel advisor Peter Greenberg everybody's looking for some kind of guarantee that in the absence of widespread testing or a vaccine to at least get people sort of approved to get on an airplane on travel so thermal testing or temperature checks is the very first opportunity for them to do it they have the technology to do it and now the question is who is
"peter greenberg" Discussed on WGN Radio
"The promoter this earlier and I cannot wait to talk to Peter Greenberg about this because you think you want to get out you want to travel everybody people just wanna get out house here let alone travel but the the idea of traveling around man I was just just talking to a friend of mine he travels all over the world for Stephanie and he's like oh my god I just it is the longest I've been where I haven't been on an airplane I don't know what to do and any any said to be the I just got this week he goes he goes you know it's like you got to live in a bubble and then yesterday Jeff our producer said to me Peter Greenberg's got this travel bubble thing he wants to talk about and I'm like global what Peter Greenberg travel expert you see him on television for years you can hear right here on WG M. Saturday afternoon three to six PM all right what what is the travel but but what is it what does that mean well let's go back and talk about some history here because as travel begins to open up an issue to do it through a lot slower than people think because every country and every city zero want to protect their own borders because they want guarantees that that rose not gonna show frothing at the mouth a glowing in the dark because in the absence of widespread testing and a vaccine members looking for guaranteed so what you're gonna see in different regions of the world and one of the bubbles that they're talking about now is Australia New Zealand because as you may know Australians you know sort of coming out of this first because they really were able to mitigate it very well they will have a travel bubble there that's one of the other things are talking about where people can travel between those two countries and not to worry about anything they may not let you in but they can do it so we'll look for other travel bubbles in the U. S. because remember not every state practice stay at home so you have a lot of people who do not want South Dakota meatpacker showing up on set you know in Chicago and then vice versa a lot of people in Florida don't want people from New York so regionally you're gonna start seeing maybe travel bubbles zero Wisconsin and Illinois or travel bubbles in the you know I would Indiana I mean it's going to be is you know and specific is that until we get a really good widespread testing protocol and a guarantee that you know we're not either susceptible or were you know Warren moon I read this week that there are some cruise lines that are starting to book passage late in the summer August September into the fall are they ready to do that I know it's probably this collection that down right now not going to happen let's let's realize this the centers for disease control still has a no sail order in place for a hundred days more or less against the cruise lines and there's no guarantee that the CDC will extend it because remember under that no sale order the cruise lines have to submit a plan but what they're gonna be doing to their ships the CDC that has to approve so that you know the proper public hygiene policies are in place so they will be approved to go out and sell again and none of this is going to happen quickly so my guess is you might get a thanksgiving or Christmas trees out of this this year on cemeteries but for all intents and purposes twenty twenty is delay and what's the cruise lines are really doing now will other loyal cruisers in there repeat cruisers and this is understandable they're booking a lot for twenty twenty one and those bookings are a relatively robust but for twenty twenty not gonna happen okay Peter Greenberg says is dead I believe it's dead he's never lied to me as far as I can tell you this all right your phone calls we've been to ninety one seventy two hundred people have questions but having to travel now how is it safe how are we doing are you still there I know you travel one trillion miles a year are you still moving around no hi this is the longest time I've been in one place and some seventeen years of age so what I've done just to solve my problem is I created my own personal passport and I stamp but between the bedroom in the living room every time I don't I don't I feel better you know no you should hire a surly Argentinian passport officials to distant is there if you look down against their it's you what are you coming from what you want to be here you know that's it when you're leaving you can't just go like I just I mean that's it make sure you make sure you get the test first Hey listen tomorrow on the show I'm revealing my three letter airport codes for everyone my house but forgetting that well look when I jump on a plane tomorrow of course it would but right now so what I do in terms of television production and news production there's not a whole lot I can shoot everybody's relatively close down and you want to practice safe protocol social distancing it will happen and we will get out I predict I will start traveling again by the middle to the end of June more likely the end of June but it'll only be domestic because remember the right word they don't know their ability to opening up their space you mention Argentina Argentina has closed their airspace until September okay nobody in nobody out you'll see the same thing happening more or less in Australia New Zealand Michelin bubbles and Europe France Italy Spain we'll be lucky if they open up by the end of September Spain might even you know only go through December so again in the absence of that vaccine and the absence of you know widespread testing every country's gonna want to protect their own best interests and that means unless you're looking to get out of jail free card that says you've been tested or you may be immune they're not gonna want you to come in and if they do it you and your quarantining for fourteen days that's gonna be around for a while yeah all right stand by don't move Peter Greenberg is with us three one two ninety one seventy two hundred is our telephone number you can listen to him tomorrow afternoon on WGN three six PM I am travel is the name of his show and we will continue to talk to him about all of these issues but if you if you if you had to travel planned and then something got screwed up did you not get your money back I've heard stories about that and how it what what kind of redress is there what airlines are going to make it and what are not going to make it all those questions you may have for Peter Greenberg will do that right after we check in the lower left it with WGN traffic this report is brought to you by the Illinois department of transportation there's an accident up on on the Stevenson at central and a crush him on on the Eisenhower at Ashland the police activity on I. sixty five north at US thirty has moved over to the shoulder but traffic is still stop and go from US two thirty one AM Larnaca from the adult traffic center reminding you to drive responsibly it really is a matter of life or death switch.
"peter greenberg" Discussed on Newsradio 830 WCCO
"Hour Peter Greenberg here with you as I travel continues with this first weekend in may two thousand twenty and as I always tell you if you got a question for me or a problem email me to Peter after Greenberg dot com give us your name phone number question a problem we will solve it right here on the it's your right to the phones in Milan Illinois or Milan Illinois we've got what what differentiation Jack ma island my like you I'll I normally get letters of this mileage Illinois up by the Quad Cities it's Jack Booker is on the phone how can I help you Sir well Peter I appreciate you taking my my letter here to you and well we have a trip that was scheduled for older armor guile Germany for the passion play this through a lot and that's been postponed for two years and our travel agents say he said well if you want to cancel out it's going to cost you your trip insurance and your five hundred dollar non refundable deposit and perhaps a few hundred dollars airfare cancellation okay let me stop you right let me stop you right there the pointer trip they they cancel the passion play you didn't exactly sure what the point of having for what's the point of having trip insurance that's what it's supposed to cover you for what are they saying the trip insurance isn't covering Jack well there is a five hundred dollar non refundable deposit for over R. my gosh I don't know why they no no no I'm not talking about the non refundable deposit I'm talking about the trip insurance well the trip insurance basically for Yafai got sick or some close family member gets sick or I guess also yeah interruption in travel well there you go you just said the word your trip was interrupted the trip was also canceled what you bought was trip cancellation and interruption insurance so whoever's in the booking your travel is wrong on the trip insurance so let's hold on that first and non refundable deposit that's a that's a great but if you decide not to go you want a total refund on your on the fees that you paid we're not gonna get to the insurance it just on the fees you pay what your travel agent is telling you if you're not getting five hundred dollars back on that is that correct yes that's yes Sir okay wasn't specified when you signed your contract that you deposit was non refundable yes it was I look through our documents it tends to say was non refundable if they cancel that it wasn't that specific now that you know what that they're not they're not off the hook yet sorry guys here's what I want you to do so I mean email Jack to Peter Peter Greenberg dot com give me the specific dates the specific agency the insurance policy number your confirmation dates and most important and it's almost all my listeners the first and last names and the titles of anyone with whom you spoke get that to me is an email and I will get into this for you because they're not playing for they're not playing fair okay three **** thank you very much not a Jack thank you so much for the call and we'll try to do this it may take awhile but you know what you're not alone and we'll figure this out all right take care thank you very much you've got thanks Jack now let's go back to the phones we got run growth piece on the phone from Miami Florida how can I help you out Peter rabbit we have a cruise coming up in for September twenty one on American river boat cruises this cruise with American queen steamboat company and we gave them a deposit October twenty nineteen and now they're requiring the final payment on may twentieth we have concerns about cruising in the fall do you have any resources up so let me stop you right there you better not because of how far in advance last October for some it's not even happening so when our next September September twenty twenty yes okay that's I understand that okay so they want another payment or the final payment in Mendham they want the final payment right all right the tears that I'm assuming this is gonna be spend them on the Mississippi yes yeah bash natural well my guess is is that there's a real good chance it'll happen because of domestic travel going to come back a whole lot faster and a whole lot easier than international traffic of all the obvious reasons but but it goes back to another thing if you're just worried about whether they're going to operate that's one thing or if you don't want to go at all this another which one as well the other thing we had our European river cruise with amawaterways yeah and it in April and they canceled it and they want reform money until December of twenty twenty two okay now we got the problem that's the one I want you to send me an email send me an email the Peter Peter Gruber dot com with all the information the dates the names the reservation number the confirmation codes and any first or last names and titles of anyone you spoke to at the moment the travel agents with your travel agent that that would be fun to because there's no reason that we're all in business to loan them money at interest free for two years thank god right so get get back in touch with me on that one run on the first one for American river boat cruises you know what make the final payment if you still want to go but make sure that if they do cancel that will will help you get the refund that but right now I would roll the dice on a September crews in the United States anywhere else in the world I wouldn't at all the I'm a water ways that you know what to do give me that information okay one also that they're offering a hundred fifteen percent credit for next year no no no no no no you're not getting along with interest you okay Ron get doctor help you out all right all right Hey thanks so much for the call we really appreciate that right thank you man and wife your flight might be late but we're on time I on travel we'll be right back hi I'm doctor Shelley place with today's tip for kids from the American academy of pediatrics the nicotine in E. cigarettes is addictive and can harm brain development that's why I worry about teens who try E. cigarettes many young people use pod based E..
"peter greenberg" Discussed on Newsradio 830 WCCO
"Question or comment just log on to Peter Greenberg dot com now here's here's thirty three minutes after the hour we're here with you as I travel continues we were talking with Scott merits using executive editor for the points guy so let my Bible these days I read that I I literally read every day not because of the mileage G. but because they've got stuff to let you actually I I I I it's basically my mantra to beat the airlines at their own game playing by their rules that's really what you guys do yeah and playing by the rules is key here because what we've seen in the last year are people who don't play by the rules and they get now and they get nailed you know American Airlines recently just started shutting down people's accounts because they had signed up for twenty thirty forty credit cards in the last year can't listen you guys talk about credit cards all the time there was a time of the chase sapphire card a metal card it was so popular that at one point they had to stop selling them out because they had run out of metal I mean I I got mine before they ran out of it updated all the time about all these perks that you didn't know about when you when you sign up for these cars so for example chase sapphire it just went up another hundred dollars to become a member yeah but you're getting a three hundred dollar credit on bag fees are getting a good Tortorella unicredit on clear or whatever it's even better that it's a three hundred so the card did go up from four fifty to five fifty you're getting a three hundred dollar travel credits which you can use on anything so if you live in the New York area your easy pass bill actually counts as travel no you get a credit on your I know exactly what I'm gonna do it but some is parking so are any of your flights or hotels you get you know lounge access with it what's changed is now it's gone up you're getting eight toward dash delivery credit of sixty dollars a year I just signed up for door dash because it's now a perk of mine and I'm gonna see how that works you have a life but but my family ask me that all the time and my wife years later the computer every day just signing up for deals literature yeah with the staff of a hundred now no I don't I wish I they're doing it we are expanding yeah we actually have three people now covering just the airline industry these are people who look at routes look at financials and are covering that part of the industry the other thing that we have now is a full time crews reporter I mean this is such a fast growing part of the industry and we want people to understand all across about the stuff so I'm not speaking by day looking good deals well now that you mention cruise let's talk about that we all know that the the airline frequent flier loyalty programs they started in nineteen eighty one at the time they were probably the most innovative marketing idea of the twentieth century and we see how many people are addicted to it now every time I ask people if they're a member of a frequent flyer program though yes and how many are you member of more than one everybody so much for loyalty yeah I'm always been interested in why the cruise industry didn't follow suit a frequent cruise program since it's interesting they do have programs but it's not based on miles or points what they do is they reward you for your loyalty and your royalties based on the number of sailings during your lifetime so it's completely different the airlines and then hotels built there will T. programs really around the business traveler on the road warrior who's flying a hundred thousand miles are spending fifty seventy five nights a year in a hotel what you have with like carnival royal Caribbean is loyalty for your number of sailings in your lifetime some people might do one cruise a year some might go on seven and they give you upgrades welcome reception restocked wow it all depends on how many cruises you've taken but if you're and how many coronas you've dropped and how may massage as you want but that's all gonna change I think this year yeah they're twenty new cruise lines and cruise ships I should say coming on line this year Ritz Carlton's got one version yeah I think those two in particular people are watching because that's going to change the industry and then the super high and yet these expedition ships you know luxury expedition ship yeah the silver see this the crystal National Geographic so you're not just going up was only up with penguins are coming back to the spot exactly and these guys are expanding Antarctica Galapagos all those hard to reach places so you can see that industry changed in the next few years and I'm sure they're gonna have to work loyalty into it in a more sophisticated way than currently exists there because the way they have their worldview programs now you might be invited to a cocktail party but you can't redeem something for free cruise exactly but still they they still want you to pay yeah well look at the other day worldpay let's let's talk to kill yourself well at least you're seeing on your miles when you're not using them and then you're not getting anything out of it extra bragging rights for the guy next to you on the plane about how many miles you might have well that's what this little fancy tags are for for how far your flown you get this brag tags sense like a look your titanium at least twelve million miler actually I have one thing that you don't have to I know this ready forget the mileage one day a crate arrived in my office in fact it arrived in front of my office three and I got a call from them see did you order something from this airline I said no so with this huge wooden crate out here and we can't even get in the building I said okay well then opened it outside the building and tell me what it is the call me back about half an hour later laughing an airline sent me my business class seats I actually worked at a surplus fell once deemed by some airline seats some signage my wife said I put up with a lots that's the that's going too far that's going like I have those seats in my office I even have some of the magazines I read during those flights on those seats the tray table still work they still were Klein Hey so I'm not gonna get into a competition here but I will say that at the points guy headquarters we do have two seats from the Concord that ain't bad yeah that ain't bad and when we come back I want to talk about maybe what's going to happen with supersonic travel because it is coming back they were able to mitigate they tell me the sonic boom to the point where I could actually fly over land and not just over water we're talking to Scott merits executive editor for the points guy and when we come back we'll talk about that we'll talk about some new airline routes you didn't know about that you can jump on right away because the early starts in room usually the prices are down that's what they tell me it doesn't last for long back with more of his own travel continues right after.
"peter greenberg" Discussed on WGN Radio
"The ion travel with Peter Greenberg already in progress three weeks well I tell you what I really first of all I I appreciate you as always and you have set up numerous times throughout a lot of your programs but you know the reality is is that so many people still have this misconception that you know travel agents are a thing of the past there are tens of thousands hundreds of thousands of travel advisors and people and by the way a lot of them are women owned businesses it's one of the top women owned business business sectors in the United States at small businesses and I really appreciate you saying what you said about them because you know we as as agents for the suppliers and and new network were mostly passing other people's money around right we're helping our clients and their we have story after story of the whole world efforts of you know some of our advisors working I had one of what one story of an adviser that was literally in her hospital room hooked up to an IV with her husband and her and her daughter with one person hope you know the daughter holding one phone one year and the husband the other as she was trying to repatriate of one of our clients and by the way what people have to understand as you said earlier with no revenue it's worse than that not only is there no revenue it's negative revenue meeting that that a lot of the revenue which is your commission based they not only are not getting a new no new bookings there literally being getting debit memo saying you've got to put all this money back again it's unbelievable I don't think anybody appreciates it but I tell you what I am I am absolutely certain that post this crisis there's gonna be a new understanding about the value of travel advisors you know all those all those notices you get from the airlines everybody about if your travel is in in the in the next seventy two hours please call later or go online or do this whatever you know travel advisors like I said I've been working for weeks on doing all kinds of things for their for their customers and make and giving them peace of mind this also comes into court calls into question the relationship of the O. G. H. the online travel agents and their relationship with the travel providers because I've gotten into dated Matthew with emails from our listeners are complaining that they forget about not getting through complaining about when they do get that B. O. G. H. you're basically taking no responsibility for rebooking or forgetting them their money back this is a huge issue and then I've gotten a lot of emails from your virtuoso agents are both talking about another issue that's really troublesome and above the list of the airlines are doing this now twenty four of them were they've gone into their computer systems the airlines have done this they go out of their computer systems and disable the function they worry blocked it up for all to allow the travel agents to get a refund for their clients well I I wanna go one I I I absolutely believe I mean that is absolutely crazy you know here's here's what else want to make people aware of is so as the airlines are you know like the rest of the world and and this is catastrophic and they are an essential part of our economy so I'm not speaking hello back but here's what people got to be aware of so what happens is is you know is that if somebody basically wants to get their money back and they and and let's say that the airline is not providing up a cash refund or they're getting a credit what happens is that then they dispute it with a credit card company what a lot of people don't understand is that when the dispute with the credit card company was booked through a travel agent the travel agent gets something called the debit memo that would debit memo is from the airline reporting corporation which is owned and controlled by the airlines that basically then says oh you travel agent now Old Navy this money because of the dispute which is absolutely insane because the reality is the money is over the the the travel agent does not have the money the money is positioned at the airline correct these people barely make it and by the way they either make little or no commission what people don't understand is on a lot of airline domestic tickets they hardly anybody so how are they supposed to give money back that's being held by the airlines right through a debit memo that says you're responsible for getting this money back to us when the customer has disputed it with and here's the biggest issue the airlines right now are desperate beyond belief to preserve cash and the last time I looked as a traveler I'm not a bank I'm not they're lending money to the airlines so if they don't operate there what if they cancel the flight number I can't look like we're extracting wouldn't they cancel the flight yes what under the actual U. S. department of transportation rules I'm entitled to a full refund even on a non refundable ticket back to my original form of payment that's a D. O. T. role with the airlines are are not exactly volunteering and then if you go to the contract of carriage of many airlines and I called the other day the one from delta it says the exact same thing it's just one other thing if delta canceled the flight you're at the passengers request that their language the past your request you get a full refund back to the original form of payment the problem is the airlines are the condition that you're in people the vouchers and holding all your money in some cases worked through years when we come back we have to I want to talk about you know one of the options here for for travelers going.
Coronavirus travel: Visitor quarantine in Florida, Hawaii, and Alaska
"I just saw this that big vacation states like Florida Hawaii Alaska are saying there's a visitor quarantine tell us what that means well it is a record here it basically means if you show up in a hole I will treat you to stroll by ship or by air or you drive to Florida or fly to Florida same thing with Alaska you're really going to a self imposed fourteen day quarantine but but it's it's not not eating differently when you think about it then you know bring in illegal fruits and vegetables you are the illegal fruit and vegetable in this case so please don't go they came into a little bit late they should have done a little earlier but there's a reason now why airlines like Ryanair is no longer flying to the mainland and then they basically cut out all their service in the in the same thing will soon happen at least in terms of flights down requested between where I am right now in New York and Florida so you know it's interesting because you also heard Florida governor Ron DeSantis talk he issued an executive order it initially was criticized for not forgiving the beach is open for spring break but now he's saying if you're gonna fly in from New York New Jersey or Connecticut you need to self isolate for fourteen days because they're seeing people from New York which is the epicentre in America of this virus right now travel down to Florida to try to get out of the big city where people are on top of each other it makes sense but they are trying to make sure that it doesn't cause a problem there well good luck enforcing that show quarantine says who who's gonna stop in and stop me what they really should do and it's going to happen very soon take a look what's going on in New York in the governor's order here on the governor's order in California and your own governor Eloy sooner or later every state's going to have to do this tomorrow how many cases there reporting because the food was good but what I'm understanding is worries whether but maybe been so few cases reported in what states would say like West Virginia is because they don't have the testing done where you have testing the obvious you're gonna have more cases reported but in terms of how it relates to travel what we're really looking at now it's on the drawing board no announcements have been made is a possible shutdown of domestic air service in this country yeah and the number the airlines would love to have that happen simply because from an economic point of view they can't sustain the traffic loads they're getting a fair averaging only twenty five percent load factors on their flights the reason why the airlines are continuing to fly domestically has nothing to do with us it has to do with how the airlines gotten business when I first started back in the nineteen thirties it's called hall in the U. S. mail and if they can come up with an alternative to do that then there's every reason to believe they're going to try to shut down that service completely enough American Airlines converted one other passenger planes to do is go to an all cargo plane and for the first time in thirty years American Airlines actually flew a cargo flight because most the time when they're taking in the mail it's in the same baggage holds your luggage and thought about that it's some interesting to see our people still flying I mean you file the times you've been on a plane recently I have not I'm I'm heating the governor's order I'm I'm I'm staying in place yesterday I'll give you an example delta air lines's park six hundred airplanes so many planes parked you literally had to close a runway in Atlanta just to hold the planes that were parked up and yet yesterday JFK whatever flights are operated by delta we're averaging about thirty percent load factor that is funny actually unsustainable so the answers to your question yes there are people flying but not very many that the TSA has reported you'll love this and eighty six percent drop in the number of passengers screened for the first time if anybody does fly no long lines of the TSA but you know that's an unintended consequence I'm sure yeah kind it is and I I guess people who are already have bought their travel they they bought their tickets to a cruise or airline of the already planned travel for spring or summer what do you advising those folks to do you're hanging on to those tickets you know you're you're you're wondering maybe even a week or two ago you thought you'd still take that trip now looking less certain well let's be realistic here in terms of time frame if you're holding a ticket for anything now between now and may fifteenth or even may thirtieth your flight your cruise is probably not going to go now the airlines will tell you at this moment because their computers have been reprogrammed that that April twenty first flight is still scheduled to go well you know what the Titanic was still scheduled but the bottom line here is as we get closer to those dates and we haven't really mitigated those of the virus curve those flights will cancel so my advice to everybody is if you're holding a ticket for anyone of those flights don't cancel it now because the airlines will then say you're canceling it based on your decision wait until the airlines cancel and then don't just settle for a voucher insist on a full refund because this was it your decision you didn't wake up one morning just capriciously decide you'd want to go the bottom line is you you you contracted for service you did not get you deserve a full refund because right now is that what's happening Peter if you if you tried to call up and say Hey I'm not gonna travel it end of April mid April whatever it is you we don't are you getting vouchers are you seeing people get refunds well it's a case by case one by airline cruise line by cruise line situation well given example of Southwest Airlines the original program in place it's been program put in place for years would be three basically put everything that you put let you pay for into a a separate fund and then you use that phone to fly for the next year but eventually the essentially with the with the once talk about now that the airlines are desperate to do what hold on to their cash however other airlines have been something else Qantas if they give you read that they give you a voucher now we'll give you a voucher worth ten percent more than what you paid for your ticket thank you your user ticket but let's be real here I'll give you an example in the city of Dallas I'm just using this as an example eighty seven percent of people who flew within Dallas who flew on American Airlines last year only for the airline once these are road warriors are frequent flyers their leisure travelers who say that their hard earned dollars to take that one annual trip why would you hold on their money per year that's just not fair it's not right so if you're listening to this right now and you're one of those people and the other one only once you do a voucher keep calling back ask for a supervisor or call my show when we didn't know it we will give you information on my show on Saturday as to how you can try to get that refund because right now this is totally unfair while the government is bailing out the airlines with cash why should the airlines bail you out I saw that that looks like of them so they there is a package I think their loans to the airlines not grants and that's what I've heard they did government can take stake in your company Boeing has said it doesn't want to accept any government stake so they may not even take the aid that's offered how do you feel about this whole package if you had a chance to take a look at it Peter I have been moved to start with the airlines for starters here I have no problem in defining the airlines as critical to our supply chain in this country and to our infrastructure travel and transportation and so if they're going to give them either these grants or these loans there's every reason to expect and to demand conditions and those conditions the way beyond without the eggs it is it was it was do stock buybacks it has to do with how do we move forward from this are we still gonna do these draconian well you know change please enter Conan rebooking flea season make everything non refundable and it's it's it's it's terrible thirty five billion dollars last year was earned by airlines just on ancillary fees and it had nothing to do with actually flying the airplane so bottom line here we need to see I don't think we will see right now because everybody's moving so quickly on this but sooner or later we need to see a consumer component of consumer protection component anything that's that that is attached to a financial bailout for the airline I would agree with that the other thing we keep that keeps coming up is people saying what if I get sick well it was so then this time when so many people are getting these unexpected illnesses what what what rights would you have with an airline to get a refund well first of all let's let's talk about travel insurance the travel insurance companies are very good at trying to get you to buy the insurance is actually go online to make your reservation otherwise hard to complete you can't complete the transaction unless you opt in or out to the insurance without understanding what it covers but most importantly without understanding what it doesn't cover and right now for example you can't get fire insurance after your second four catches fire and guaranteed that almost every travel insurance policy that's out there has an exclusion for pandemic so what we have to do now is we watch as the airlines on an almost daily basis start changing their refund policies from Detroit from trickled into Leicester cone into slightly less draconian and finally after much public outcry and I'll be leading that charge so it's actually fair and beneficial to you I like the way that sounds Peter Peter Greenberg always has the answers when it comes to travel and all things about it thank you Peter Hey John three to six you can hear him here on
"peter greenberg" Discussed on Newsradio 830 WCCO
"Journalist Peter Greenberg and now the man who travels over four hundred thousand miles each year Peter Greenberg welcome back aboard I own travel in this through the weekend of March two thousand twenty if you're just joining us let me tell you were broadcasting from get out your maps for some girls twenty degrees fifty nine minutes north a hundred and fifty six degrees thirty nine minutes west we are in Kapalua in Maui in Hawaii at the Ritz Carlton and of course you can always reach me Peter Greenberg at Peter Greenberg dot com that's Peter of Peter Greenberg dot com with your name phone number question or problem we will solve it right here on the air and you can also follow me on Twitter at Peter S. Greenberg or Facebook dot com slash Peter Greenberg we're out here playing with the whales or should I say the wheels are playing with us this is the time of year to do it the the migration is in full swing starting in Alaska and heading all the way south and west and and of course if you more once they gotta go right back to go eat up north and east joining you know someone who knows a lot about mammals a lot about behavior of the humpback whale Dr Marc Lammers was the research coordinator at the national oceanic and atmospheric agency administration district right now I never get it right national oceanic atmospheric administration NOAA those guys by the way you help predict the weather Hawaiian Islands humpback whale national marine sanctuary a great thing that it's a national marine sanctuary Dr it really is yeah this is a very special place and it's very important we have a sanctuary for the Welsh here anyway how long has it been a sex worker I was established in nineteen ninety two by Congress so it's it's been around a you know a couple decades ago and and and and expanding hello hi well it yet we we're we're the boundaries right now or stay where they are but but the the role of the century has certainly expanded over the years particularly because you know we are managing a species that that really need some protection you know when you tax when you when you track their behavior in tractor physical migration what's what's always amazing to me is that it's clockwork almost you know use like the Mariposa the butterflies ago from Canada all the way down to Mexico and they never fail to get there and these are journeys of thousands of miles just like the journey of the humpback whale it is yeah it's quite amazing that considering that they have to travel about three thousand miles to get here that but they do show up I would say more or less like clockwork because we have seen some variation in both the timing and the number of whales over the past few years but but generally speaking come February the Hawaiian islands tend to be filled with Compaq will's and when it's not clockwork that's when the alarm bells go off because there may be some external reasons in the environment in their diet in the quality of the water that may be affecting yeah absolutely I mean we do expect some variation of course on me on nature tends to vary things up a bit but when that very ation kind of goes beyond what we would expect to that's when we start to get concerned and we have seen some of these changes over the past few years is it safe to say that the humpback whale itself is the sort of like the great thermometer or the great indicator of the of the quality of the ocean yeah absolutely I I do think that's that's a really good analogy because you know humpback whales because their migratory animals because they spent almost the entire north Pacific they they they occupy waters in in Alaska the high latitudes and then they come down into the warm tropical waters and so they experienced everything that's going on in the ocean and so what's happening with them is a really good in a way to tell the story of what's happening in the ocean.
"peter greenberg" Discussed on Newsradio 830 WCCO
"Peter Greenberg if and welcome back aboard on travel you just joining us on this weekend in March hope you have a great time wherever you are let me tell you where we are get out your mouse poison girls forty one degrees fifty two minutes north eighty seven degrees thirty seven minutes west we're in Chicago at the Glen hotel right here on rush street of course you can always reach me at Peter Peter Greenberg dot com with your name phone number question a problem we will get back to you and solve it right here on the air if you are like me who love Chicago because I would come here every weekend as a student at the university of Wisconsin in Madison and sneak down I. ninety every chance I could my next guest is someone who I basically worship because she's a curator at the museum of science and industry a place I used to hang out every chance I had her name is blizzard Archosauria I am good thank you for having me I'm happy to have you I mean this is one of the great museums you know I grew up in New York and where I go to the museum of natural history or any of the other museums there was look don't touch stand there don't make a noise you know don't even be seen and then you're supposed to get something out of that experience your museum is not like that at all nope not at like that at all and it actually stems back to the history of the founding of the institution and the vision of the founder Julius Rosenwald who had this idea come to him when he went to Munich with his then teenage son in nineteen sixteen to the Deutsches museum in Munich and he observed his son really getting into the hands on interactives being able to push buttons and pull cranks and levers and that's really what he wanted and that was a train that was the turning point absolutely he that's what he wanted to see in a museum people forget the real history here this image that was built in eighteen ninety three yes the building itself was originally the palace of fine arts built as part of the world's Columbian exposition in eighteen ninety three and because it was the palace of fine arts the artists were sending their paintings and their sculptures to it wanted to make sure that it was a sturdy building because all the other buildings were made out of plaster in temporary materials there was never any desire to keep the structures up except for this one and by the way if you take a look what they're doing right now in Dubai for expo twenty twenty they're not building temporary buildings they're building buildings that are meant to last a long time yeah yeah and so this one had a brick substructure and it was meant to withstand fires and all sorts of other catastrophes and sure enough it did after the fair came to a close all the other buildings there were several fires and all the others were pulled down eventually this one stayed up and if it was taken over by the field museum until all nineteen twenty and then the new building for the field museum's built north of the as MS sites where the palace of fine arts was located they left in nineteen twenty and then a night in the nineteen twenties the building remained vacant and it started to deteriorate I mean this is Chicago whether we're talking about yes and falling apart and it was during this time that the president and philanthropist Julius Rosenwald who's the president of Sears Roebuck and company came up with this idea to found this institution that would focus on technology and science and industry in Chicago and eventually that site was the chosen site and they began reconstruction of the late nineteen twenties we're talking with doctor Willis are doctors who is the curator at the MSI I'm getting drug another museum of science and history and you know this because I told you this off line when I first went there what blew me away and what makes me take all my friends there to this day is the U. boat yes the German submarine because first of all how does a German submarine get to Chicago number one I mean literally just just didn't show up and the most incredible story would you actually have video of the actually have the footage of how personal how we save the sob when the Germans tried to sink it and then how we transported it literally from the to Chicago yeah it's it's dubbed the battle three five a five is very dramatic it was a captured off the coast of Africa West Africa and everyone kept it secret because the war had not ended yet so they captured the U. boat and they sealed it back secretly to the Bahamas initially as you would yes and then eventually made its way up to New England and it stayed there until about nineteen fifty four before came to the museum of science and industry now the captain of the USS Guadalcanal he was a Chicago native that was captain gallery was the natural at that time in nineteen fifty four and the navy owned the U. boat they use it for target practice it was going to be eventually dismantled and he convinced the powers that be to donate along with his brother who is a pastor in the navy who again they're both Chicago natives to donated to the museum of science and industry and which everything after everything was signed and agreed upon the date sailed it through the Great Lakes unbelievable right still the all the way through the Great Lakes brought it down we have pictures of the Chicago skyline is it's making its way down to Chicago eventually turn imagine people sitting on the beach looking at this thing I got a U. boat in Lake Michigan yes and afterwards it parked for a while two months or so summer of nineteen fifty Ford parked on the fifty seventh street beach off the coast of off the as we would like yes MSI that's where we've captured there are a number of photos of the bathers and then eventually.
"peter greenberg" Discussed on Newsradio 830 WCCO
"Miles each year Peter Greenberg and welcome back aboard I own travel you just joining us on this weekend in March hope you have a great time wherever you are let me tell you where we are get out your mouse boys and girls forty one degrees fifty two minutes north eighty seven degrees thirty seven minutes west we're in Chicago at the Gwen hotel right here on rush street of course you can always reach me at Peter Peter Greenberg dot com with your name phone number question a problem we will get back to you and solve it right here on the air if you are like me who love Chicago because I would come here every weekend as a student at the university of Wisconsin in Madison at sneak down I. ninety every chance I could my next guest is someone who I basically worship because she is a curator at the museum of science and industry a place I used to hang out every chance I had her name is blizzard Archosauria I am good thank you for having me I'm happy to have you I mean this is one of the great museums you know I grew up in New York and where I go to the museum of natural history or any of the other museums there was look don't touch stand there don't make a noise you know don't even be seen and then you're supposed to get something out of that experience your museum is not like that at all nope not at like that at all and it actually stems back to the history of the founding of the institution and the vision of the founder Julius Rosenwald who had this idea come to him when he went to Munich with his then teenage son in nineteen sixteen to the Deutsches museum in Munich and he observed his son really getting into the hands on interactives being able to push buttons and pull cranks and levers and that's really what he wanted and that was a trainee and that was the turning point absolutely he that's what he wanted to see in a museum people forget the real history here this image that was built in eighteen ninety three yes the building itself was originally the palace of fine arts built as part of the world's Columbian exposition eight eighteen ninety three and because it was the palace of fine arts the artists were sending their paintings and their sculptures to it wanted to make sure that it was a sturdy building because all the other buildings were made out of plaster in temporary materials there was never any desire to keep the structures up except for this one and by the way if you take a look what they're doing right now and you buy for expo twenty twenty they're not building temporary buildings they're building buildings that are meant to last a long time yeah yeah and so this one had a brick substructure and it was meant to withstand fires and all sorts of other catastrophes and sure enough it did after the fair came to a close all the other buildings there were several fires and all the others were pulled down eventually this one stayed up and if it was taken over by the field museum until L. nineteen twenty and then the new building for the field museum's built north of the as MS sites where the palace of fine arts was located they left in nineteen twenty and then a night in the nineteen twenties the building remained vacant and it started to deteriorate I mean this is Chicago whether we're talking about yes and falling apart and it was during this time that the president and philanthropist Julius Rosenwald who is the president of Sears Roebuck and company came up with this idea to found this institution that would focus on technology and science and industry in Chicago and eventually that site was the chosen site and they began reconstruction of the late nineteen twenties we're talking with doctor Willis are doctors who is the curator at the MSI I'm getting drug another museum of science and history and you know this is a told you this off line when I first went there what blew me away and what makes me take all my friends there to this day is the U. boat yes the German submarine because first of all how does a German submarine get to Chicago number one I mean literally just just didn't show up and the most incredible story would you actually have video of the actually have the footage of how personal how we save the sob when the Germans tried to sink it and then how we transported it literally from the to Chicago yeah it's it's dubbed the battle three five a five is very dramatic it was a captured off the coast of Africa West Africa and everyone kept it secret because the war had not ended yet so they captured the U. boat and they sealed it back secretly to the Bahamas initially as you would yes and then eventually made its way up to New England and it stayed there until about nineteen fifty four before came to the museum of science and industry now the captain of the USS Guadalcanal he was a Chicago native that was captain gallery was the natural at that time in nineteen fifty four and the navy owned the U. boat they use it for target practice it was going to be eventually dismantled and he convinced the powers that be to donate along with his brother who is a pastor in the navy who again they're both Chicago natives to donate it to the museum of science and industry and which everything after everything was signed and agreed upon they sailed it through the Great Lakes unbelievable right fielder all the way through the Great Lakes brought it down we have pictures of the Chicago skyline is it's making its way down to Chicago eventually turn imagine people sitting on the beach looking at this thing I got a U. boat in Lake Michigan yes and afterwards it parked for a while two months or so summer of nineteen fifty Ford parked on the.
Airline industry forecasts $113 billion hit from coronavirus
"The travel industry is getting hit hard by the corona virus as people stay home to avoid crowds CBS travel editor Peter Greenberg said the impact of the corona virus outbreak on international travel is huge they could take a one hundred and thirteen billion dollar hit we may lose more airlines so if it's a deal you're looking for in your okay with flying now is the time to check out those fares and schedules what about travel insurance should you buy it if you're concerned about the possibility of contracting the virus on your trip you know you can't buy fire insurance after the second four catches fire every insurance policy that I've seen lately has an exclusion in there about
"peter greenberg" Discussed on WGN Radio
"On what you've heard have a travel question or comment just log on to Peter Greenberg dot com now here's here's all the we're still there and we're still on the air we were here he continuing I don't travel from the renaissance as were all the resort and spa can't forget those three letters in Indian Wells California you can always reach me Peter Peter Greenberg dot com with your name phone number problem or question and we will solve it right here they'll be doing that throughout the show I mention we're coming from Indian Wells California I would go I would gather that unless you live in southern California an overwhelming number of you have no idea where that is it's not far from palm desert not far from palm springs as you can imagine now we are in southern California in the desert and joining me now somebody has a whole lot about that he's the mayor of Indian Wells tie Peabody how are you Sir good morning you know if you take a look at the total population of Indian Wells everybody knows everybody like five thousand people yep that's during this during the summer and about ten thousand in the winter all right but still fifteen thousand still small it is it is now you can't you've been there for about eight years now well I've I've been on the city council for eight years this is my second term as mayor and the thing is if you take a look at your history I mean you didn't start as a politician and we're talking federated department stores and Swenson's ice cream and right yeah all retail and hospitality and then you say what do this yeah this was into this was a challenge I just decided after I watched some of things going on that we needed a change we needed more business experience better financial dealing commendation no the name Indian Wells where they come from it's a it's a name it the there was a well here called the Indian Wells it's actually located up on highway one eleven this used to be a stage coach area with the the stage coach would come through the city and they're worth post stops in both here in palm desert right and and the traffic was a little less than the four or five definitely and the ten no doubt about it exactly and the thing is the community when you look at the history of it because when I was a correspondent for Newsweek in the seventies I was down here all the time because of palm desert Indian Wells Frank Sinatra Walter Annenberg I mean you know Gene Autry they're all here yeah it's it's changed a lot but that's a great history for this area no doubt about it I mean what makes this place so historic I think I think Indian Wells itself is is gone through a metamorphosis with the tennis garden that's here now with the PNB is played as the draws about five hundred thousand people here every year this is also the Bob Hope golf classes about pope golf classic now American Express is taken that over right and all the stores we come down here and on the weekends no doubt about it everybody was here and I can memo on my dad played was Bob Hope in the Bob Hope open really yeah how do you do not very well if you get nervous well the thing that always drove me nuts was with the Walter Annenberg story because Walter Annenberg for people who don't know was it was a legendary publisher the publisher of a magazine used to make millions of dollars and now it's basically struggling called TV guide and he really wanted to come down here and play golf in Jordan want to join a Country Club for membership and whatever reason they didn't want to join and so what he did was with his money he bought all the land around the golf club built his own golf course and took all their water yeah and it's a it's it's an incredible destination that everybody should visit it is there's a lot of history the Annenberg were heavily involved in the politics it is just a wonderful place to see and they've kept all of the history all of the furniture everything is the same even when Obama came you had to sleep in a bed that was about sixty years old and it's beautiful it has its own golf course it's a nine hole golf course with the ability to play eighteen they move the teams around and of course Bob hope's house is still here yes it is and that was a huge house yeah it's up on top of the hill up on the hills in palm springs it's been bought by the owner of route sexually grocery store right exactly and then Sinatra's house yeah I I don't I've never been to Sinatra's house so I can't really speak to that closer this is a great story about Sinatra that when he was down here of course what he was very much involved with the Kennedys and supporting John Kennedy campaign in the nineteen in nineteen sixty and when Kennedy became president he was gonna come visit soon after here in in at his house and system not to have the entire house redone according to secret service standards with the helipad and all sorts of electronics and surveillance and security and then at the last minute a Robert Kennedy was was low pressure heavily by J. Edgar Hoover that the Sinatra so called linked to the mob may have made a persona non grata gesture and so he he was told he couldn't come soon not you're never really forgave Bobby for that and that really was his conversion to the Republican Party and ironically when Kennedy was was inaugurated president Sinatra producing ogle walls when Ronald Reagan was inaugurated president Sinatra produced the federation was down here all the time yes he was yeah I mean Gerald Ford the whole the Ford center yeah they have a lot of them stayed at the Annenberg as I say it's an incredible spread this product fifty to a hundred acres maybe it's just absolutely beautiful and this neighborhood this region was always sort of exclusive right it was never real it was in a not a lot of high rises not a lot of I mean this is a it's a big building with five hundred rooms plus the right these rollers yes yeah but that's only in recent years this this city is got the highest probably net worth it has five of the wealthiest people in the world living here in season only in season by the way only in six and it's a it's a very wealthy community and it's but it's also a philanthropic community they do a lot for the Eisenhower facilities that they do a lot of wonderful charity work stick with me Mr mayor will be back with more with the mayor of Indian Wells California type Peabody.
Southwest Airlines sees first-quarter revenue hurt coronavirus fears
"Southwest Airlines getting ready for a big first quarter loss over corona virus concern is being transcended by fear common sense is being transcended by panic in terms of people making their travel plans CBS travel expert Peter Greenberg says panic caused by the corona virus is affecting every sector of the travel and tourism industry this morning Southwest Airlines announced that it's expecting major losses up to three hundred million dollars and the Dallas based company's first quarter revenue you're talking about anywhere from twenty five to thirty billion dollar hit in the second and third quarter if this continues for the most part Greenberg says southwest does a good job of anticipating and adjusting there are much better positioned even better than other airlines to withstand this he also says people don't need to be afraid to travel they just need to use common
"peter greenberg" Discussed on Newsradio 830 WCCO
"Peter Greenberg forty three minutes after the hour period river here with you as I travel continues on board the M. S. Astoria here in the pas in Mexico been speaking to done lunch from the tectonic Historical Society juster last segment and I made the mistaken belief that the Titanic was stopping first in Halifax of course don waited until we went to commercial break to tell me that I was almost right because there is a Titanic museum Halifax because that's where what what the that's the maritime museum in the Atlantic is and they have a big Titanic collection because the white star line commission ships to go out and clean up the shipping lanes of all these dead bodies that were floating in being seen from other liners and they brought back hundreds of them and the ones that they haven't identified were buried in Halifax and so they have quite a collection of things that those ships recovered from the sea as well as things from the bodies in their collection at the museum now you just talked about the glass remaining intact in its in its holder or the jacket over throwing on the bed what's the one item that astounds you that was brought up the item that impressed me the most was a little locket with a single diamond and around it was an inscription that said this be your lucky star and with the survivor died that night it was not your lucky stuff so it it didn't go go off the ship with the person if the owner was a survivor I don't know who it was among the jewelry that was brought up and I always thought that was so ironic that this thing was supposed to be someone's lucky star in that they sailed on the Titanic yeah now what are the lessons to this day that you've learned about that about the whole story well I think the lessons we've all learned to word in a twenty four hour radio watch and you know beau drills things like that that we all enjoy today that make the ocean safer for everyone and I think those are the kinds of lessons that came out of it all we have the international ice patrol which is a direct result of the Titanic disaster so a lot of safety things at sea today would not have happened there would have happened much later if it hadn't been for the Titanic disaster up until quite recently when they do the mustard row you know the lifeboat drill on every ship which you're required to do the original rule was you have to do it within the first day of sailing then we have the caustic in Korea and we all know what happened that about thirty two people died there was another rule these to use which was in the event of the you know the life for now it's an emergency you were to return to your cabin to get your life preserver what happened in that situation is a lot of people who did that ended up dying because the water came in and they should have gone up with our other lead preservers all over the ship and now they changed the rule entirely the most usual happens before the ship ever leaves the Harper yes and it it's and the reality is if anything serious happens to ship not everyone is going to be able to go to their muster station you know I'm not advocating you don't but I know one lady on the Andrea Doria said that you know she was so thrilled that her children did it because you know they work with their children there are probably dancing in the lounge or something and she said thank heavens you know that they went to the Mister station sort of thing and yet in other situations you know they're been shipwrecks where the ship is going down like the Lusitania in less than twenty minutes and had a had mustard stations you couldn't possibly have gotten to them and then survive so it's it's an ideal world when you can go to our muster station or go to your cabin gets a life jacket there be mustered up and everybody get on the life boats in an early orderly fashion and you know the the these this anonymous situation of that is that every airline is required to demonstrate to the FAA they can evacuate a fully loaded plane with half the exits blocked in the dark and they have to be able to do that in ninety seconds or less and guess what happens every year everyone passes the test want to know why they get to pick the people who do the test they hire the caster cirque de soleil I mean and and they're using and and instead of babies are using dolls and there's no real accommodation for idiots with your carry on bag struggle you know going down the slide with that yes I have not seen a plane in recent memory that they were able to evacuate it in less than ninety seconds in fact there was a terrible situation that could have got so much worse in Las Vegas a couple years ago with a British Airways plane going to London a triple seven with the left engine caught fire during the role before took off they heard the fire alarm first they boarded the take off with one second to spare based on their maximum capability was standing that pressure the order the media evacuation plane hello there take me back to its place within five or ten minutes close to ten minutes because people are taking their carry on bags they were having a party I mean it was like crazy and the only time I've seen an evacuation of a plane in less than ninety seconds was when it was in Russia recently with an air bus that hit a hard landing and broke into three pieces separated get out yeah memories are everything now about the Titanic yes right you wrote a book about it people still talk about it what are they gonna talk about the ship well this ship will always be associated with the Andrea Doria collision and but I think also a lot of people who study ocean liners you know they do study the liners people study ocean liners that never had collisions never sank and they're fascinated by them and so I hope that people remember the Stockholm and even later the Astoria for being shipped the people enjoyed sailing on don went through the tax on a construction site and a edition of cake right here on the Astoria thanks so much for joining us and.
"peter greenberg" Discussed on Newsradio 830 WCCO
"Here's Peter Greenberg eighteen minutes after the hour time travel continues on board the historic MS a story the oldest cruise ship operating in the world right here in the pas Mexico and joining me now one of our regulars on the show I don't I normally never seen in person has she's traveling almost as much if not more than I am because he's a troopship historian he's a maritime journalist and and was the first person to literally turned me on to this story four five years ago the story of the stock home which became many other ships and is now the M. S. Astoria his name Peter can I go welcome aboard Peter is incredible that we're actually here we've been talking about this for about six years now trying to make this happen because there are so many stories associated with the ship the error that it came into and and I want to talk to you about that and then continue on to some other things but the most amazing thing about the ship personal is that it's still family yes because we we talk about cats having nine lives the ships at about eleven this is like two cats at least it really is because every time he was supposed to be abandoned or broken up somebody came to the rescue and every time they came to the rescue there's a different set of ownership at every teller's a different set of ownership there's a different name I mean if you start peeling back the paint it's amazing what you come up with here that we looked at the ballot today and we could see about three or four different remnants of and we're going to have about those names first of all it was built started people nineteen forty six completed in nineteen forty eight at in Sweden yes the Gothenburg at the go to Vera can ship yard in Sweden and it was the pride of the Swedish sweet that she what she was the first post worship built for Sweden which it always commissioned other shipyards around Europe to build their ships so this was a big undertaking for them it was the largest passenger ship built to date in Sweden so is a big deal and your compared to standards today when you're seeing six thousand passenger ships with rock climbing walls and skating rinks and raced racetracks but then that was it was a big deal she what what she was compared to the other liners of the day she was kind of a small fry but for Sweden to build its own ship after it was so devastated during the war was a really big deal so it's been a long time since we can was a big deal in the navy issue because I I encourage everybody by the way if you ever go to stock home go to the washer the museum of the Lhasa that's when Sweden had an armada back in the fifteen hundreds and this is the biggest ship ever built at the time that is our swing anybody here and it was they have every bell and whistle on board everybody came out to watch it be launched with a full complement of of troops and ammunition and provisions and cargo and if they lost it and it got about old three hundred feet out and gust of wind came up and the ship was very top heavy it listed turned over and sank in the harbor well that was it but by and that was in the fifteen hundreds and guess what in nineteen fifty six interesting story you know why don't read year yeah good year well maybe not for Sweden in nineteen fifty six it was a good year for Sweden because they figured out that the actual chemical content of the water in the Stockholm harbor was so wonderful peer that the ship would not disintegrated this wouldn't ship but not completely turned to nothing and they also realized that if they were going to raise the ship which was the intention to do so the minute I got to the Serbs oxidizing disappear so this is the first story that I've ever seen when they built the museum before they put the ship in it mmhm they literally built a museum on top of where the ship was in the water underneath the water and they brought it all sorts of humidifiers and and and and all sorts of resin and they lifted the ship in tact think about this four hundred years later just about into the museum where it still is today every time I go to stock on my visit because it is an unbelievable example of great preservation yeah an engineering Marvel basically and handle just putting their a lot of different minds to work to do a good thing so now segue to another date in nineteen fifty six July twenty fifth nineteen fifty six to be exact we're talking about two ships actually of the stock room and the pride of the Italian fleet the Andrea Doria yeah which have been built about eight years earlier Andrea Doria was built in fifty three okay so it's always about all she was only a three year old ship yeah and it was on its route.
Coronavirus deals severe blow to tourism industry
"The crown of iris is prompting airlines to cancel flights hotels to lose bookings and cruise ships to change itineraries Casey this is Barbara reports losses to the hospitality industry from the outbreak are expected to be in the billions of dollars most US airlines have canceled flights to and from China for the next several months the reason why most of the airlines are canceling their flight if they depend on forward looking bookings and the outbound Chinese market for travel right now has essentially collapsed so they have no forward bookings in February March and April so why would they operate the flight they're doing the prudent thing financially and cancel them in some cases all the way through a full CBS news travel editor Peter Greenberg says it has a ripple effect on rental cars hotels even cruise lines a number for it was a reposition their ships to avoid any issues or open ocean of showing anywhere near those sports they've increased the frequency of their antiseptic protocol of wiping down every of metal surface every wall every sake not just once a day but many cases twice a day Greenberg says cruise lines are not stopping imports like Shanghai and Hong Kong along with the billions lost in the tourism industry turn the stand to lose tens of billions of
"peter greenberg" Discussed on KNX 1070 NEWSRADIO
"Travel advisor Peter Greenberg bottom line is if you haven't taken the first flight out today it's going to get worse but tomorrow is going to get a whole lot that travelers are freezing weather challenges and some surprises CBS news meteorologist Jeff Bever deli you are looking for a ski vacation head to Los Angeles of all places can you believe that unbelievable this is a big time snow maker for the mountains twenty five hundred feet and up in the valley so it is heavy rain watch out for the possibility of flooding that snow storm is headed east Texas and the planes and then there are the shoppers and if you're brave enough to go out there today retail analyst Craig Johnson says you'll find some good stuff at good prices a lot of stores nowadays bring in new goods fresh goods a day or two before Christmas to be able to sell during the retail Christmas to new year's week there are no holidays for the president or the president's tweets here's CBS the Stephen Portnoy from his Mar a Lago club the president has sent a series of angry missives in which is called the house speaker crazy and her fellow Democrats hypocrites and liars in one tweet Mr trump said impeachment has made it much more difficult for him to deal with foreign leaders and others but such a notion is been denied for months by White House staffers for instance aids have insisted the Democrats efforts to oust the president had no impact on his ability to strike trade deals there's more trouble for Harvey Weinstein with Los Angeles prosecutors reportedly looking at eight new claims of sexual misconduct CBS news legal analyst Rikki Klieman of the eight there is one that concerns an allegation by a woman that goes back to February of two thousand thirteen in a hotel in Beverly hills New York police say they found a fourteen year old boy they say stabbed and killed a barnyard college freshmen as you walk through a park just over two weeks go there to other suspects only one charged as for the fourteen year old N. Y. P. D. isn't saying whether he's been arrested in North Carolina Christmastime intruder turns out not to be Santa Claus her even human hello is Phil North Carolina family called nine one one and dashed into a closet when they heard what they thought was an intruder in their home in the middle of the night shares deputies quickly arrived and found the source of the scare all robot vacuum that had somehow started.
"peter greenberg" Discussed on Newsradio 830 WCCO
"Miles each year Peter Greenberg and welcome back to Ione travel on this weekend before Christmas two thousand nineteen if you destroy the show let me tell you where we are get out this match was in girls thirty two degrees forty seven minutes north ninety six degrees forty eight minutes west Peter Greenberg you're coming to you from the arts district in Dallas Texas and the brand new luxury boutique hotel the whole arts hotel do you always reach me Peter Peter Greenberg dot com with your name phone number question or problem we will answer your emails right then and there in fact let's do that right now here's one from a Patrick Ferrer in Montreal I have a question that maybe you could answer I only this is the US occasionally and do not know the answer myself I have a friend I always love questions to start with I have a friend who was banned for ten years from trip from returning to the states after you got in some trouble for staying too long it's now been eleven years since that happened and he wants to re apply for a visa now and is asking for help being outside the U. S. complicates things for me obviously so I'll ask you for help since it's been more than a decade do you think they will grant him a visa or with a ten year ban hinders chances well of course it will hinder his chances it's not impossible but he needs to build the case he can't just blindly go back and re apply they have a record they probably know more about why he was banned than you do and you need some character references you need some strong reasons for him to come other than just tourism that are compelling enough for the US to ground that these it's a simple as that or as complicated as that or is your precious is that but if it's a ten year ban and you're now in the eleventh year you certainly qualify for re apply and he should here's one from rock Tyler writes one airline is the best front a freak of loyalty program for domestic flights is there one that lets you would be more than the others was not a question of whether the general unless you would be more than the others its availability Regina all based on capacity and restricting revenue seats to back you know to make more money the two airlines in the US that have a really good frequent flyer program or southwest and jet blue they're not draconian they tend to be more liberal in redemption I love the idea that southwest and JetBlue both have travel banks so that if you don't use a ticket it gets re deposited into your travel bag of a dollar amount that you can use again and it doesn't just get wiped out altogether by those draconian ticket change fees are so I really like both of those mileage programs a lot on now here's one that deals with mileage programs in a different way it's just email from Elizabeth Lynch in Minneapolis and she writes I wanna know flying on stand by is more or less expensive than a regular plane ticket and who normally gets to fly stand by we're two miles count someone told me that stand bys only for emergencies well let's define emergencies stand by happens if you get bumped off a flight stand by happens if you're late for a flight and you get popped off a flight and they close the door stand by also can work if you want to redeem miles on a flight they tell you there are no figure flyer seats available but you show up anyway and if there's a seat available you get to fly so it has nothing to do with the expense of the flight flying standby means you've already purchased the ticket anyway there's no such thing as purchasing a stand by ticket your whole the ticket it just has a different classification if you're either bumped miss your flight or one thirty miles for flights that officially don't have seats available for frequent flyer award redemption okay you got that so there you have it okay here's one and this is for elder Walter in Palm Beach Florida I'm writing to inquire about cruises going up to Alaska for the summer are there any cruise companies that depart from Miami and travel through the Panama Canal and then up into Alaska would you all have to start in San Diego I'll give you a qualified yes there are our I was just on one it was a repositioning cruise on the Norwegian joy that started in Miami transited the Panama Canal and ended up in Los Angeles was about a seventeen day cruise and here's the good news because it was a repositioning cruise I'm not making this up this is not a figure I just made up this is amazing cabins were being sold on that cruise for about four hundred and sixty dollars amazing now remember the cruise and I was on was just last month it was in November nobody's going to Alaska November that cruise went to Los Angeles we could do a lot of the Mexican Riviera cruises before then goes up to Alaska in the summer however there will probably be at least one or two more repositioning cruises from Miami based or fort Lauderdale based cruise lines sometime around April or may this year coming year that will sell solve your problem it's still gonna be a sixteen or seventeen day repositioning cruise and then another ten days to Alaska but the price it will be foreign sixty Bucks but it will be reasonable because the great thing about repositioning cruises is this they have to move the ship anyway they don't care who's on the ship they need to move the actual asset and if you happen to be on board that's great they're my favorite cruises not just between Miami in LA but between Europe and Florida or Europe and even Galveston this could be anywhere from seventeen to twenty eight day cruises where you do a lot of days at sea you're not spending a lot of money you're relaxing and the price is right okay so check for cruises that are leaving in April or may at the beginning of the Alaska season ender you're probably better off up now this also works in reverse you can do a positioning cruise or repositioning cruise in the spring for ships that need to go from the Caribbean over to the Mediterranean same rules apply and you have the same great John it turned out it really does work anyway bottom line is repositioning cruises are my favorites okay here's one from stand statue rights I made a reservation for best western in Holland Michigan through Expedia we travel a small dog when I checked in I asked about the pet walking area they explain the pet walking area and mention there is an additional thirty dollar charge for the dog that was fun but when I receive my credit card statement I found the charging for the original reservation and then charge me a hundred forty nine dollars for the pet charge when I call them they said to reservations were made on Expedia guess what you have right Sir one of those reservations has to be canceled it's a no brainer you can make two reservations under your name for the same room with the dog so it's clear that they duplicated this and you should get a credit and the way you do that is if the hotel won't help you end of Expedia will help you you simply dispute the charge and also copy me Peter Peter Greenberg dot com and if nobody answers you will get into it how about that all right by the way the store they just happen to me talking about disputing the charge I was in Grand Cayman about to do a story is there for only one night I checked into the western up and I know was gonna have any charges other the room charge because I got a ten o'clock at night and I was leaving at ten thirty this morning I was going out to breakfast that morning with somebody else so at ten thirty in the morning I check out I asked the clerk of thirty charges of the room remember when you check in you give them your credit card right they said no charges is a great I leave them the next day I get an email from western with a charge of about sixty dollars and thirty five.
"peter greenberg" Discussed on Newsradio 830 WCCO
"Website and Peter Greenberg dot com now once again here's Peter Greenberg fifty two minutes after the hour Peter grammar here coming to you as on travel continues from the whole art so tell here in Dallas we've been talking to to is not of the author of a hundred things to do in Dallas before you die you know in going through your book I noticed one thing that surprised me a number of things to surprise me one is go fishing yes I am a loan of the jackal yes isn't that wonderful there is a tackler program and what do you catch you catch well it depends what time of year but catfish or trout that's primarily what the stock there's a lot of stock ponds all throughout the metroplex so the cool thing is for example if I was staying here at the hall are to tell I could go rent the jackal work a deal out with the chef here go catch the Fisher have cooking now you're talking that's a good idea that's a different experiences that would be I took right before the break I asked you to think about the one thing in this book and that was one that surprised me a tackle right but what's the one thing that surprised you know what I thing surprise me in and that's one reason I love doing research is because I usually have a preconceived idea and a lot of times I'm wrong but one thing that surprised me about Texas in general was that there is a a dialect of German that's unique to Texas and I thought that was pretty amazing are you telling me there's great German restaurants now there are yes there's a little feisty little Germany and you will there's little bakeries here and there up yes and of course beer German beer but it was brought over by German immigrants well that I did not know that you see this one yes and here's a great word is my favorite word date there aren't any skunks in Europe so when the Germans came to Texas they had to come up with a name for it looking for the perfect name its stink cuts thank you yeah I use this information to our members by resisting cuts on the street you will know it I will I will spell it out what it comes to food though there there's there's what you're expecting right in in in this part of the country but then there are the surprises like the vegetarian place you mentioned yes what about pancakes pancakes well my favorite is in we're getting to the German thing I guess all south pancake house they have German pancakes there and they come over to your table and they folded up right at the table first they scored all this lemon on it and dusted with sugar and then they just folded over there is amazing just don't go there on Sunday because everybody goes after church that just don't go there then she I when I come to the house I usually go oversee dean faring have as lobster bisque it's it's it's a it's pretty good but there's tex mex everywhere yes there is there is so much you there's no shortage of tex mex I mean in and there's no shortage of barbecue either one of my favorite barbecue joints is actually our Chinese buffet around the corner from the bar so high everyone can make it here try and everyone you could start arguments Chinese buffet barbecue yes and I was I had my nose turned up a little bit I was actually there for the Chinese food shocker but I decided to try a little of their ribs and I thought oh my gosh what is that well you know what I'll give an example in Toronto the best steak house in Canada is a Chinese restaurant well it's called house of chan who knew I don't know how to get the egg roll they have that the rebel you know by the way speaking of of surprises what's the gone with the wind using all the gone with the wind museum that isn't Cleburne and that was well basically what happened is a woman who had been collecting gone with.
Human Guinea Pigs Prepare for World’s First 20-Hour Commercial Flight
"One Qantas is going to be flying the world's first twenty hour nonstop flight from New York to Sydney Australia this weekend on the flight being called project sunrise passengers and crew will be tested by researchers to see of bright lights and hot peppers will help jet lag CBS travel editor Peter Greenberg says they'll also be experimenting with the seating aboard the flight to make the marathon journey a lot more comfortable how long can someone stay in one street over an extended period of time there is not going to be a coach section on the plane instead of a B. a premium economy section and the business section of giving passengers just a little more space to insure that that went to flight the flight leaves tomorrow morning and will land on
U.S. FAA requiring inspections for cracks on some 737 NG planes
"The FAA is requiring operators of certain Boeing seven thirty seven jets to inspect for structural cracks Boeing discovered the cracks while conducting modifications on a heavily used aircraft at the subsequent inspections on covered similar crap cracks in a small number of additional planes here's CBS news senior travel advisor Peter Greenberg rediscover cracking or something called a pickle fork in later generations seven thirty seven airplanes in a pickle fork is it's a component that helps attach the wings to the plane's fuselage so it's a critical part of
U.S. FAA requiring inspections for cracks on some 737 NG planes
"And the FAA's requiring operators of certain Boeing seven thirty seven NG jetliners to inspect for structural cracks Boeing discovered the cracks while conducting modifications on a heavily used aircraft subsequent inspections on covered similar cracks in a small number of additional planes with more on this CBS news senior travel advisor Peter Greenberg. they discovered cracking or something called a pickle fork in later generations seven thirty seven airplanes in a pickle fork is it's a component that helps attach the wings to the plane's fuselage so to critical part of