20 Episode results for "One Hundred Million"
How To Know When To Cut The Cord On Your Business Initiatives
"In your one hundred million dollar company hey there Eric I've talked in the past about marketers anonymous.
Always Be Expanding
"Hey there I'm Kevin Spacey and Miracles. Join us on our journey to building a one hundred million dollar company. Hey what's up? This is Kevin why you should always be expanding and talk about it so whether or not you actually are expanding experiencing expansion and growth in revenue and stuff like that doesn't mean you shouldn't be portraying yourself as expanding or in in expansion mode you always want to like you're hiring you might get resumes that you you can't get to is always good to be hiring it shows that you're companies active and that's going to make people want to do business with you as well as want people to actually come work for you so you need to have a job. Page career page lays out the careers that you have and also has the job of INS for jobs that you would normally want to fill whether or not. You're actively filling those. It just looks good on the other side if you're opening another office or adding New People or whatever you want to be posting it talking about it. Welcome to the new welcome to the team. This new person. Hey We're thinking about an office here. We're looking at expanding there. We have this new partnership over here is just good. Pr and it also makes people think again perception man. They're really doing good. They're crushing it. They'RE AWESOME. They're they're really growing in. Its that perception that helps you stand out? Let's people talk about you or get some to talk about you and can drive. Business and sales other companies want to do business with a company. That's growing that's pushing forward. That's innovative and that's going places. They WANNA be with a company. That's stable as well so if you look like you're not doing anything you're stagnant. You don't have an office you don't. You're not hiring you're not expanding just kind of doing things like usual. Then you're not going to stand out no one's GonNa be talking about you. What's there to say not emission all the press articles that you can get by putting that stuff out there. Hey we just hired this person. We just opened office here. We hired this other person. We just got a new contract. Whatever always be expanding and talking about expansion in the bottom line in business if you're not expanding your dying. Thank you for listening. If you enjoy this podcast. You'll love our entrepreneurial. Newsletter sign up at journey to one hundred million dot com.
2020 Goal: Book 12 Online Speaking Engagements
"A twenty twenty goal that I had privileges set was book. Twelve speaking engagements pay their. I'm Kevin Daisy Miracles and join us on our journey to building a one hundred million dollar companies. Hey what's up everybody? It's Kevin here. I was going pretty good. I think I booked about three or four actually for the rest of the year so far for public speaking engagements well. Of course that goal has been turned on its head with the current Ivars and all the things that have happened due to that. Were not out in public. Were not out in big groups. Everything's been shut down so I want to keep with this goal but now the tweeted a little bit. My goal is this GonNa be changed a slight bit to be now focused on online interviews so if I can be on to livestream or be on a zoom call interview or a podcast. That's going to be my new goal. So I'm GONNA refocus that I start over but I'm still GonNa go for twelve so twelve live interviews again via zoom. Facebook live whatever might be. We go live at my office. Which is now from home every Friday and so I'll be on those periodically but that doesn't count so it has to be with other people would their audience on their show. That's what I'm looking for. So thinking about your goals and how they may have changed now due to the corner vars you still want to go after those goals if they involve being out meeting people things like that you might make tweak to him but everything's changing force right now. We gotta do what we can to adapt. Thank you for listening. Is it time for new website? If so we'd love to help you out. Check out our website services at this is the Ray dot com.
Results driven agency
"Hey there. I'm Kevin Daisy and Americans. Join us on our journey to building one hundred million dollar companies. What's going on everybody? This is Kevin. So we are results driven agency. In everything that we do to whether that's for our clients. Or if four our team and employees. This week alone I've interviewed I don't know six or so different candidates for positions. and. We always talk about. Did, the important things like how are you to manage your time because we have unlimited paid time off and one of the things that we do here? Is. Track Results Right Track deliverables. And the performance and quality of the work that we put out. WE DO, not! Track time. Or How long your butts men in that seat we track results. So, one of the things that we have to ask when we're hiring, someone is how going to actually. Manage your own time. And perform because that's all we care about. When it comes to sales, it's all about results. We look at the quota and the revenue. They bring in not how many calls they made. How many activities they? They did because. I don't really care about any of that I. Want results you can make a thousand calls and results, or you can make one phone call and get those results. We don't care, but that's what we're looking at. We're looking at results so things when sing same thing with our clients rate so? In for doing a marketing campaign advertising. We're trying to the best results. We can not just check a box that a task was done and that we did what we said we would do. At the minimum requirement, so we're looking for the best results we can with every single thing that we do. With Post that we do every article you write every website produce. but the same thing goes with employees internally is. We're looking for them to do the best they can. And how they do that? Is less important to us? Now if there's some magical way and employees doing something that's just. Getting the amazing results and we want to document that we want to put that in our process. We try to duplicate that right so that's how people stand out in our company. Looking results here where results driven is like would like to say, and that might be a little cliche, but. That's the truth. We're here to get results. And we we are here to do it effectively and efficiently right, so we don't WanNa hire thousand people to get the result we're looking for. We wanted higher. One great person once you know once they get. Stretch their limit. You know we'll. We'll hire another person to help them out and we'll. We'll come to the rescue, but we're all about results here and be an effective and efficient so thing about the what you do. Try to get results and everything else will work out. Join US Friday at noon hour lunch time. Go to this is array dot. Live to for days.
Selling Lollipops for a Skateboard
"In your one hundred million dollars company hello hello it's airtel sitting here when I was in high school I was probably about hey there I'm Eric Olsen I'm Kevin days join us on our journey to build essence of business if you have a kid then I would strongly recommend that when they ask you for escape for the wonderful blow pop that I can give them three for a quarter I'd make money they'd be happy and I would profit that is the a lot of money and I wanted it I wanted to make my own but I didn't have the money so what are the things I decided to do was I needed to ride skateboards with the really nice trucks and wheels and at the time this is wow late eighties at that time bring in bags of blow pops into school and I would resell them to friends and friends of friends and just people who wanted to blow pop or three and one of the things that I did actually the thing that I did that got me to the skateboard was I resold blow pops it came and went and I spent a real quick and so what I needed was another source of income that was dedicated for earning money for the skateboard award or whatever it is they're asking you for ask them how are you going to get the money for that thank you for listening would you mind giving us self three blow POPs for quarter and at that price I was making good money and I did this for several months so blow POPs are a type of pop has got a piece of gum in the middle and I would buy a big bag after gift for how much but I would my skateboard and it was it was a real like at the time it was it was no biggie selling pops and making some money and the biggest deal it was just something I did but in retrospect it was one of those early signs of entrepreneurialism and that you know it was just a lesson learned if I want what was the blue pop guy but I made the money and I got the skateboard but in retrospect here's the key the key is that I wanted something and I made it happen I had to figure out how to make that money and even though it was going to be a quarter at a time I had a plan and execute that plan again at the time it it wasn't and I was making good money three for a quarter but I raised a hundred and fifty ish dollars that was required to get the skateboard and once I had one hundred and fifty dollars I went into the skateboard shop which was also a ski shop and I bought something if I set my mind to something I can do it I can go out and I could buy bags of blow POPs resell them convinced people to part with their money make some money and I'd always done paper owls and I'd done Shoveling snow and I cut grass around the neighborhood but that was just money that kind of like fifteen at the time maybe maybe fourteen and it was probably fourteen I really really wanted escape board these are the kind of the wall fifty bucks and the decks I guess they were probably like forty fifty bucks maybe this thing was like one hundred and fifty bucks I don't really remember obviously but I do remember it was it was kind of cool because you know people come up to me
How Joining an Organization Led Kevin to Starting His Business
"Hey there i'm kevin daisy and americans and join us on our journey to the one hundred million dollar companies everyone. This is kevin back to sorting my first business. I i wanna give them more credit to a organization that i joined back in two thousand and five that also helped lead to me starting my business business. The group at the time was called the hampton roads technology council so wherever you may live there's probably a technology council missile or technology group in your area so i joined this group just out of curiosity and i was into cool things and technology and and and i was a drafter for a an engineering firm using autocad and stuff like that let design things and i kind of started in this group not as a member but just as a bystander then joined then i got on the board i got super involved more onerous than i. How did that is because it was working for me. I was getting out of the office and i was meeting. People that ran companies and the head of big corporations in here's a little me twenty two probably years old at the time hanging out with these senior level executives and owners and that was certain to rub off on me and i was just intrigued by all the things i was learning and the people i was meeting well ultimately this led to me. Getting leads needs for website development website design. That was allowed allowed me to start my business. I am still part of this group today. On the marking working chair as i'm recording this of this group and the the name has changed for the group but the groups will exist and i feel almost indebted endebted the group because of the network i was able to build the relationships are built over the years and then of course they allowed me to get leads and work that that allow me to start my own business so if you're looking to start a business or if you even have you already started a business i hope you're part of some some networks sm- organization some groups to get out there and do some cool things meet people because honestly without any of that. I wouldn't have business. My network is basically what we rely on for the most part we do have up sales we have glenn sales and whatever but we still right now to this day rely heavily on our networks so uh-huh look at a group. That's around you so that you can get involved in you. Don't have to be a board member and all that but i just felt impelled was it got me more immersed in you're going to get more. We're out of it. If you're just sitting on the sidelines you're probably not going to get leads and referrals if you're not connecting with people so go out there and check out some groups and it's easy to get in wrong group too i did that. I've been part of groups that were not a fit. They took my time and they didn't actually help me and i couldn't help them so be careful about what you what you choose. They do but look at your local organizations. That can be a huge resource for you. Thank you for listening want to learn more.
The Power of Your Rolodex
"Hey there I'm Kevin Daisy and miracles join us on our journey building one hundred million dollars company hey hey it's Kevin the power of your Rolodex in the referrals you can give now they look to me as a trusted advisor someone that can refer them to other sources and so it builds that relationship area so maybe you have different types of lawyers accountants that you trust and you can rave about it could be like for us we have flooring his how that can really help you grow the relationships with your existing customers and help you close referrals you're getting my Rolodex and access to other companies that we do work with not to mention Eric or anyone else in the due to your customers so recently talked about you know the power of connections in your network and how that can really help grow your business well I like to talk about your Rolodex so the people that you rely on that you trust and they use their services have you tried Jones CPA there are CPA's we trust them they've turned things around for us they're amazing when I just gave that customer for all that I know is going to turn into good business for them and I trust that the firm is going to do good work so she may have that that could benefit from introductions to them you gotta go a long way thank you for listening can offer other referrals which basically by doing business with me you get access to all those referrals I can give you so if you need help with this or that or IOS perspective customers so just think about it like this if you have a very trusted banker a lawyer in different era come way more valuable and you're gonna see that your customers are coming to you for other things referrals and then they're gonNA give you referrals they're going to go their way to refer you more business so it's a really powerful step look at the connections that you have the people you do business with and see what customers the tax accountant or a law firm whatever I probably have the resource so you're not just getting a raid digital you're getting since as well so if you can be that refer that person that has the rolodex based on the the networking connections you built you come so I have a great contact for flooring plumbing heating all these things I can look at my customer base and probably refer people to anyone they need but actually is it time for a new website if so we'd love to help you out check out our website services at this is the ray dot com leveraging that so if I have a customer that's talking to me and I can sense they have some pain or an issue with me with her accounting their taxes I can go hey the perspective side if you're talking to prospect I all the time I bring this up all the time they were talking about stuff they have problems here they have problems there and.
Minimizing Expenses When Starting a Business
"Hey there. I'm kevin daisy and miracles join us on our journey to the one hundred million dollar companies. Hey everyone wants up. It's kevin back to the beginning two thousand six cernavoda business. You've got some details about that by now. Did i have any debt or capital or investors. Nothing so i had no-one give any money i had no loan from the bank i had new credit cards to fund my operations none of it and actually till to this day eric and i have not used debt or loans or anything or anyone capital to fund our business now fast forward to today we do have lines of credit and we've been extending those lines of credit but we haven't had to rely on them and we have had to go into any any dead at this point in time so let's say since two thousand six two thousand nineteen i have not had to go into debt or use loans for my business of stay away from it so something to think about. Some businesses have to have debt to grow. We're gonna have the debt to grow i've i i know that's coming but up until this point. We've stayed away from it so look at you know it depends on what kind of business you have obviously with my business. I needed to a computer. I needed some software which i got through the organization that i had joined to get a better network and a meet people will they had a member's benefit to get hit on the software products for a cheaper deal so i use that to my vantage so rosetta have computer internet and some software i had no overhead no employees no office space none of that stuff and i see huge mistakes all the time where people go in and they get an office and all the stuff and equipment and they're not profitable. They can't make any money think about how you can do things the easy way the cheap way and so we'll get good results right for your customers whatever may be but don't go break the bank. You gotta make some money. I got to be good at it. I made sure that people are accepting except in your product or service once you have those things and things are going well then you can start to reinvest. Maybe get an office hire hire people. There's tons of things but you don't have to jump right into it and i'll talk more here soon about my first higher how that went went what my expectations were and what that did for my business. You're listening engage with your ideal customers. There's one line we can help with social media find out more at this. Is the ray dot com.
The Coaching Leadership Style
"Building one hundred million dollars company Hey there this is Kevin Coaching as a leadership style.
Always Be Networking
"Hey there I'm Kevin Spacey and Miracles. Join us on our journey to building building. One hundred million dollars company. Hey what's up. What's up it's Kevin here never stop networking can. I have spent a lot of time. Networking I built my business on networking and building up a actual network of people that I know entrust and has served me very well. So if you're listening to this and you have twenty salespeople. Business velvet managers account managers. Whatever you as an entrepreneur and owner should never stop networking now the caliber of people. You go hang out with or or meat may go up of course but you always WANNA be networking. It's all about who you know no matter where you go no matter what you do you also don't want to diminish your network as you grow your business they got you where you are and it can continue to serve you as you grow. It's something that you can fall back Akhavan if you need to so you had down size and get rid of your sales team and get rid of half the people you have. Your network is going to be there to hold you up so as an owner an entrepreneur should always be networking. And I'm always selling my business navy not hard selling. Maybe not uh you know out there telling everyone I meet about my products and services and all that. That's not what I do but be networking meet. People meet good people get up and speak in front of people do a podcast get out there and get your name out there but always be networking. Thank you for listening listening. Are you ready to supercharge your marketing online advertising the fastest way to do that visit us at this rate dot com for more information.
Using CRM Platforms to Organize and Plan Sales Campaigns
"Hey there i'm kevin daisy america will join us on our journey the building one hundred million dollar company pay their everyone is kevin today i wanna talk to you about crm so we have hub spot is are crm in we haven't really used it for what it's worth i'll put it like that we've we've loosely used it just or contacts an deals but it's not something that we're living in a in just so recently you know has it really become important to really used the crap out this thing so ashley today glennon i sat down andy reid did are deal pipeline because again looking at growing this yawn myself in glen or eric is we have to have truth in are crm when there's just a few of us and we really know what's going on we talk all the time we meet all the time we have pretty good clarity and were not a high transaction type of business we might bring on acquire to a week sometimes will have a good week and have three for clients that we sign on but we kind of have a good pulse of what were tracking and we knew we were doing but we are growing they were gonna have more people coming in on sales and we need they have these things in place so again it's been okay how we've been using it but now it's time delivering this thing glenn is gonna be required billionaire if you're listening in required acquired keep his contacts in his deals up to date on maybe running reports to check on this and it's not really just to keep tabs on on him but what if we hire another young person that doesn't know sales or a is green not that they don't know sales but they're green at it and we need a monitor them tractor success and and help them improve right we need to be able to help them improve so we can't coach them we have to go see who has one account who's tracking what company so there's not any overlap there imbue really run reports and start have forecasting so this is up in this new for us is new for me i i've i've always been good at selling but i'm not a sales person i'm a classically trained some of these things were just figure it out as we figure i'm out i'm gonna talk about here on the podcast of course so we have made it effort were and how they sales pipeline meeting at the end of the week were reviewed the pipeline at that meeting everything things should be up to date if it's not then there's a problem so the contact it'd be at the date the pipelines the deals of the day you're nurture calls all that stuff need to be in their emergency review wherever you are in the pipeline how much revenue we expect to see what secrets are forecasting what the next week the next month is going to look like an was be amount of potential customers in the pipeline vs the probability for them moving into the pipeline and then the velocity of how fast they can move through that pipe one so a lot of cool things i got a lot more to talk about once we get digging into that right now we use hub spot i don't know if will stick with that
To Niche Or Not To Niche
"Building a one hundred million dollar companies hey there one is Kevin so we have never been nixed at original or any business that I've been hey there I'm Kevin Daisy and miracles join us on our journey so I I think it's challenge for us it gets us to think outside the box and allows us to continue to learn because when we're given a new we like a challenge we like new things our team will get bored if we just had only dentist websites and clients that's it okay we specialize in these areas we have a lot of experience we have a lot of customers and they make up the biggest part of our revenue so do we begin to segment towards the versus segmenting where within your industry you're focused on a particular set of markets so give you and would never really had a really defined niche in a niche would be being highly focused on a very particular market walks of life different industries retail medical real estate home services you name it be to be so as we're beginning to segment we have looked at the data and were our revenue comes from and we found about four that had the top revenue that would be medical real estate retail and home services and I'm not saying in that order so we are looking at starting to say mint or do you do neither and I think neither is more like saying I'll take anything that comes at us in any industry for US I don't like the niche because top four or top five whatever it is so that's other we're about to do we know it's important to do that it allows us to get focused and have more energy into those industries any or a home remodeling company is a good example so they have customers homeowners that they can get in front of that's what we help them do sample if you're in the clothing space then an example of a niche would be hats so you only do have that's it Asia segmenting would be that you do all baseball clothing shirts hats sportwear whatever it might be in that might be a to what we're doing here and we're not completely there yet but we know we need to segment right now with the ray digital we work with clients from all different one part of your clothing segment you might do basketball baseball football and so there are different segments of the market that you focus on which brings me line at that is way new or a new industry new product we have to sit down and brainstorm and come up with the best solution for that client so I think it helps our team drove it helps and so that's something that we're looking at doing right now so my question for you is do you niche it's very very focused or do you the NBC. We know for sure that we're better at B. Two C. clients so that that's clients that have Consumers key customers say home service. I thank you for listening want to learn more about digital marketing sign of her digital marketing newsletter at marketers a non dot com a- and you only do hats maybe for a particular type of clothing so maybe it's hats for baseball that's it doesn't it.
Strategy and Partnerships Are What We Sell
"Hey there. I'm kevin daisy and americans and join us on our journey to building one hundred million dollar company. Everyone is your favorite kevin days here. When we're out there talking into a prospect we are not they're selling products and services now. We're selling solutions. Maybe some benefits but what we're oh really selling and this is what i believe. We're selling is we're selling strategy and we're selling partnership. The rest of the things come along with that right right so when i'm talking to someone i'm talking about how we're going to partner with them. The touch points the communication the reporting the activity with our team the access to our team and then we actually care about their business because they don't grow. We don't grow and i'm pretty sincere about that. We have have to have a good partnership. They have to communicate with us and we have to get results and if we don't have good strategy in place we're not going to accomplished that so really were selling strategy and partnership. Everything else will fall into place so if you want to know what makes us different that's it we actually care. You have to be a partner. You have to be a bill for calls and check ins and if not it's not a good fit for us. Thank you for listening. You're in need of s._e._o. Or other digital marketing services visit us online at this array dot com.
What Are "C" Players, aka Terrorists, in Business?
"Hey there I'm Kevin Spacey and Miracles. Join us on our journey to building building one hundred million dollar companies. Hey there is Kevin days here. Do you have any see players on your team and we would also call these people terrorist. Now there's a index that you can do and I'll share that with the right now to figure out very quickly who your eight players are your B- players you're see players in your deep layers so if you can listen to this drawl out a quadrant so four boxes and if not I'll explain it to you so you can understand and so on the four boxes that Y'all out on the Y axis you'll write the word core values on the x access so the bottom you'll write out performance and basically what you're going to do is put a letter in each of the boxes so to the far right top box you put a the top left. You put the letter B.. Bottom right put the letter C.. AM bottom left to put the letter. D. Basically what you're looking at is if you're in the top of that of the quadrants the top boxes then that employee meets your Oh core your core values they meet the values you expect across the bottom from left to right the performance so the first box means they do not meet performance and the second box which is to the right that they do me performance so give you an example a quick if they're in the very top right of the quadrant they're a player they meet your core values and they perform formed their job very well very efficiently if you come on the top and you're in the top left then they meet your core values so there are a great employee but maybe they're not so good at at the performance so that should trigger you to say hey. This Person Needs Coaching and training. Because they're they're really a good fit for our team. Now if you go down to the bottom left they means. They don't major core values and they don't perform it all while they're just people you don't hire. You shouldn't be even hiring these people so they shouldn't even be on the team but what we're really worried about here. What she should watch out for? Is someone SOC- player to someone that does not meet your core values but they performed very well so this could be a really cocky sales person who kicks but it sales. I mean they're bringing in all the revenue but everyone hates them. They're very cocky. They don't listen to what you tell them to do. They don't meet your core Values that just kind of show up and do their own thing and what that does will eat away at your team. You'RE GONNA lose your players and your be players because of the C.. He player in all to takes us one. And there's a book. I think the book is traction messy reading it again right now but they basically call this a terrorist interest. This is someone you want to identify and get rid of as soon as possible again if if a salesperson bringing him a ton of sales. Well that's great but at the end the day you gotTa make the best decision for your company so do this small exercise and find out if you have any see players. Also go to your team you know my team will let us know if we have a CD player before we would need to do something like this. But it's a cool exercises. Go through unless you identify the people that could use some coaching and training. And of course you're a player should be pretty easy to identify so just a cool thing to do. If you've got any see players I get rid of them. Thank you for listening. If you enjoy this podcast you'll love our entrepreneurial. Newsletter sign up at journey to one hundred million dot com.
Why You Need a Service Level Agreement
"Hey there I'm Kevin Daisy and Americans and join us on our journey to the one hundred million dollars company. Hey there's Kevin now I know when you woke up this morning you were thinking man. I wish Kevin we'll talk about service. Level agreements well. Don't worry because I'm going to right now so service level agreement also called Awed An. SLA If you don't know what that is you can look at a lot of hosting companies so web hosting companies like go daddy. We'll have an. Sla I am basically in nutshell is what to expect when hiring them to give you web hosting what is the response time what is communication. And what can you expect from them. If support is needed so pretty basic. We went ahead and put together a service level will agreement recently and it covers a wide range of things. Basically what it does is it goes over projects sir. We're building a website is what to expect. What's the normal time line? What are you gonNA get? What's your deliverables and how arena communicate? Indicate those to you on the other side of things. We also lay out every single service that we offer the different aspects of that service in the frequency. See that you'd expect those things to happen. So maybe as four websites support well if you put in a support ticket. What's the turnaround around time in our response? Time on getting back to that ticket or that issue that you have it also lays out our hours of operation Shen and the time that we will respond but it's basically a frequency for every single thing that we do so you have everything upfront of what to expect and and I think that's the main thing here we're wanting to put the expectations upfront. So there's no question from our client on what they should expect they. It should have it all right there. If you hire for this you'd expect to this. So is very simple and it makes a ton of sense and I think this is good to get out in front the client as soon as possible. We actually kind of use it as a sales tool as well most companies like us do not have this so it's not the expectations you get them out. There in the open been is gonNA stop a lot of issues from happening so if you don't have a service level agreement or SLA do a little bit of research. She can find a template online online somewhere. Start documenting services and the frequency of actions. That are GONNA come from your team. I guarantee it'll save you a lot of time and hassle. The thank you for listening. Are you ready to super charge your marketing online advertising. The fastest way to do that visit does dot com for more
The Importance of Recognizing "Wins" Throughout Your Business Journey
"The. Hey, there, I'm Eric Olsen and I'm Kevin days. Join us on our journey to building a one hundred million dollars company. What is happening? It's Eric jails here. Do you celebrate wins like you discuss losses? My guess is. No. And if that's the case, that's totally fine. On the same way losses are something that actually dig into deeply I kind of weirdly like it. Because every time we lose or every time we get a complaint, it's an opportunity for us to figure out why and to get better into not make the same mistake again. So I'm super paranoid here, and I focus a lot on losses amick. I said, it's kind of weird I dig it. But what about wins? There's a lot of wins that happen in your business along the way to achieving your goal for us. Our goal is the name of this podcast, one hundred million dollars a year in revenue for me. I'm not going to my guard down until we hit that. And the reality is, when we hit it all probably not be happy, all want something more, but that's the goal right now. And that's the only thing that I'm thinking about, and I know is going to take ten or more years to achieve that. But I can't not celebrate wins in between now. And then there are a lot of wins that happen in our business. And I'm hoping in your business as well. Usually these are on a daily basis. And I'm talking about small winds things that you should recognize in the moment and just declare, it's a win. It's okay to say that something is good. Even though you know there's a lot of bad that could be fixed. So one of the ways that we do it here is every day in our daily huddle. We actually make people. And of course, we can't make him do anything Bullock. I'm saying like the format is when you go, you talk about your issues because we wanna know what's broken so we can fix it. We want to know what your plan is for the day. And then the third thing is what was your wind from yesterday that wind can be personal, or it could be professional. But we want to hear from everyone on the team as far as what their wins are on a daily basis. And it's not hard to come up with a win beyond that, though, there are wins in your business. That happened often a new client is an example. Now, if you have a lot of transactions, and a lot of new clients coming through the door, maybe as hitting your sales goal, maybe it's getting a big client. But there are wins that happen all the time a referral is a win. There are lots of sources of wins that you could be celebrating all the time. I'm not saying make a huge deal out of each win, but recognize when they happen and celebrate a little bit maybe take your team out to lunch. Maybe get a cake or maybe just say great job, everybody. We crust it. And everybody contributed to do in that maybe that people like to be thanked if there's an opportunity to thank them. Does it cost you anything just say thank you, celebrate those wins because it's going to be a long journey and you don't wanna wait till the very end? Thank you for listening want. To learn more about digital marketing sign up our digital marketing newsletter at marketers anon- dot com.
It's Time to Work ON Your Business
"It's the perfect time to work on your business. Hey there I'm Kevin Daisy miracles. Join us on our journey to building a one hundred million dollar companies. He was up. This is Kevin so with cove nineteen and us all being at home. There should be extra time. If you're using on office commuting like most of us You should be define some extra time. Now is a great time to spend whatever extra time you have to work on your business if you're still in business and you've kind of weathered some of this and you've made some pivots and changes to stay in business. Maybe you've kind of scaled back. You've had let people go. Whatever may be now is the time to go. I need to work on the business whether it's processes whether it's you industries your focus on the pivots you're making things you've adapted to now. How are you going to go back into business and grow and be better than you were before if you're a restaurant and now you're kind of temporarily doing curbside and makeshift deliveries or whatever? It may be. How are you saying? Well this might be the new norm which has ever use. Of course the new norm be. That were always in delivery. There were always curbside for my business. Maybe we don't go back to an office at all you know. Maybe we don't ever have to do that. Maybe we can perform and do our job for our clients without ever have any overhead expensive in office. Maybe video is now the new norm for sales. We're GONNA sell and built a salesforce and sell only through zoom and never actually physically meet these people so think about what you can do to work on your business right now with all the extra time you have. Stop getting down worrying and just sitting back. Waiting for the worst to happen is up to you to do something to work on your business to pivot to adapt whatever you gotta do right so uses extra time to your advantage and it's kind of Nice to see some people. There's not a lot of people but there's some people that are really working hard to kind of do the best of what they have and to hopefully come out of this even stronger and there's other people that are going to survive the thrive when we come out of this. Thank you for listening. If you enjoyed this episode you'll love our entrepreneurial newsletter sign up at this dot com.
Understanding the Exchange of Credit Between You and Your Client
"Hey there. I'm eric olsen. I'm kevin days. Join us on our journey to building in your one hundred million dollars company what is going on as eric olsen here when you do work for a client and then you send them the bill at the end of that you are extending credit to your client because you've done the work and now they owe you money and there's going to be a period of time between when you given that bill and win ashi pay you. That's called net terms but basically your lending lending them. The cash flow that you need in order to do the work that you just did. You are lending them money. When can you do that. Let me ask you this. Are you running a credit. Check on them. Do you have a promissory note. Do you have anything besides their aknowledge moment of proposal or a contract to ensure that you get paid if you're borrowing money from the bank you think that they would just go off of like a one page proposal that you sign now. They're going to get a promissory note. They're gonna check your credit your extending credit to the klein klein and a lotta times. You actually have no idea what their credit situation is whether they're credit worthy or not and you're taking a big big risk do this so i wanna think about the risk you take of non payment and what that means for you. If you put a week of work into a client send them a bill and then you have to wait a month and you don't get paid after that you just wasted a ton hon of time that you could put in towards another client's project where you actually did get paid so is sucks to not get paid but it it also sucks to waste your time. You only have so much time to spare if it's your time is sucks but it really really really sucks. If you're paying employees to do the work and then you get screwed out of the money so if you're going to extend credit to a client you need to be very mindful of that now in a perfect world you would have them. Fill out a credit application or some sort of guarantee not so you can get the money because a lot of times clients especially if you're not doing this like super on the up and up. You'll get a client. This has happened to us before for you'll get a client where they sign as the l._l._c. and then they just shut down the l._l._c. and you you have nothing you can't go after them because the sun agreement with an l._l._c. that no longer exists so you're the one that's left paying for the work that you delivered to them not them so thinking about ways he can mitigate mitigate that and you can avoid it altogether. One of the things that we're doing which i'll go into a little more detail in a future episode is we're trying to get out of the game aim of sending invoices and waiting for payment and instead we are requesting payment of front as she had a twitter conversation with a contact that i've known and for years about this concept and he was floored when i told him that there's a way that you can get paid up front instead of being at risk to get paid aide later that will be coming up in the next episode or to you for listening want to learn more about digital marketing the center for digital marketing newsletter at marketers a non dot com.
Digital Marketing Reviews
"Hey there, I'm Eric. I'm Kevin join us on our journey to building a one hundred million dollar company. When we get a lead here age comes through as a phone call or as a contact us submission, though. Their first thing that we do is we get on the phone, and we validate that they're going to be fit for us. If they are then his time to sink some resources into figuring out what it is that they need from us. And the only way that we can do that honestly is to do an audit of everything that they're doing their digital marketing. This can be very time consuming. I'm talking like an hour to an hour and a half just to go through their website their social media advertising and other aspects of digital marketing to figure out what they're doing. Well, and what they're not doing. Well, once we know that as far as what they're doing. Then we know how we can help them or sometimes they don't even need help other times we found they don't need help because they're actually getting done, but the owners have into micromanage his people in getting sick of it. Right. So there's a lot of different. Reasons for why things could be done well or not done well and this digital marketing review as we call it. The audit is how we figure it out. This audit has been just clutch for us in our sales process. We have to invest time to figure out what is that they need. Otherwise, we are completely guessing. Over the months since we've introduced this ashes probably been well over a year since we introduces we'd have changed this constantly. And so what don't want you to do is come up with some sort of a proposal process, and it is set in stone. I mean, this thing is changing literally every single week. We are looking at something else. We're looking at it a little bit differently where using a different tool to evaluate. We're trying to make it more efficient. But we're also at the core of it were trying to ask the right questions. What are they doing? Now. What do we believe that they should be doing and Ken we help? So what I want to leave you with is when it comes time to pitching a client or new customer on your services are offering you got to answer those questions. What are they doing? Now. What do you believe they need? And can you help? If the answer is no you can't help. Then don't pitch them just tell them and a lot of times from these reviews. We find out we can't help them or they don't have the budget for. Us to help. There's no point in pitching, very expensive website or very spun expensive monthly retainer if they can't afford it if they can't afford it, and you tell them, hey, this is the next best thing. You can do. Right. Good. A go to we will you go to go daddy and build a set as an example. Right. That's just an example. But I think he at the point find out if you can help them if you can't tell them if you can tell them exactly how. But you've gotta do your homework. I. Thank you for listening. I hope you heard something you can implement in your business right away. Finance online at journey to one hundred million dot com.
How to Ensure We Do What We're Supposed to Do
"Hey there, I'm Eric. I'm Kevin join us on our journey to building a one hundred million dollar company. We recently got a phone call from a client. It was pretty upset turns out we didn't do what we said. We would do. Hey, everybody. This is Eric Olson on the sea of Ray digital and your joining us for journey to one hundred million dollars. This particular client had signed us up to do social media and to prepare a marketing gauge -ment for product. They're gonna be rolled onto couple months as part of our engagement. We were supposed to be teasing the product on social media that was one of many things we were supposed to do. Well, we made the decision to give the responsibility to interns, and it turns out that the work didn't get done. There was a little bit of posing going on social media, but not a lot of posting and long story short. Once we found out about it. Because the client told us we corrected the situation and we're back on track. Everything's fine with the client, but led to an internal lessons learned. So once we discovered that we were contractually about to do something. And we weren't we wanted to find out how to prevent that from happening in the future. So we really came down to two different possible solutions one is having internal audit somehow figure out. If we did what we're supposed to do or to hold the employees personally accountable. We debated back and forth, which is the best approach. And how we go about doing this. And there's pros and cons to each certainly with the first solution. We could set up a process where effectively everything we do, especially if his contract required. We have someone go behind being employed this responsible for doing it, and confirm that is done the way that it's supposed to be done the problem with that is that we just doubled our work. Not only do we have to do the work. We have to now have someone else. Go verify the work is done. And when it's not done. We're probably tripled our because we have to go back around and do it again. So it will ensure very high quality, but it's going to require a ton of labor. Now, the other way, holding employees accountable. The pro is it's fast. We do at one time we're done if it's not done the. Right way. Then we hold the employees accountable. What we don't have right now in this company is a written policy on how we hold employees accountable. But that is the solution that we wanna go with. So we don't want to do is create a whole process for queuing our work, and what not we are going to hire people that are responsible for taking on the work. We're going to tell them what needs to be done contractually, give them some guidelines. Give them the tools they need. And then let them do it. And if they don't do it then we're going to have to implement a disciplinary action right now. What does that mean? Well for us. It's going to mean, I when we see a pattern former we're going to have an oral warning. Right. And then we're gonna have a first warning second warning. And then termination, so we're relatively young company on couple years old. We actually haven't written that down as simple as the scenes, we don't have it is something we need to do. But the key here is we need to hold our folks accountable for doing the work that we hired to do rather than holding their hands and doubling the work with do in order to ensure that it really. It's done. Thank you for listening. I hope you heard something you can implement in your business right away. Finest online at journey to one hundred million dot com.