35 Burst results for "Holiday Shopping"
Toys ‘R’ Us To Reopen U.S. Stores Under New Owners
"Day. Geoffrey the Giraffe is getting yet another new boss has the Toys R Us brand is again changing hands, has the once dominant toy retailer seeks a way back to relevancy. Be waits. P Global will take a controlling stake in True kids company started by a former toys arrest executive that acquired the brand's intellectual property during the retail giants 2018 liquidation. Plan includes the opening of several stores, hopefully by the holiday shopping season
Nintendo profits soar as people play games during pandemic
"Its profits for the first three fiscal quarters, nearly doubling as people all around the world stayed home from the pandemic and turned to playing games. Japanese video game maker reports that it's April to December profit surge to $3.6 billion In 10 does nine month sales jumped 37% to 13 billion the October to December quarters, always crucial for Nintendo because of year and holiday shopping. It is correspondent Jeremy House reporting one
Nintendo profits soar as people play games during pandemic
"And Tendo reporting its profits for the first three fiscal quarters, nearly doubling as people all around the world stayed home from the pandemic and turned to playing games. Japanese video game maker reports that it's April 2 December profit surge to $3.6 Billion in 10 does nine month sales jumped 37% to 13 billion The October to December quarters, Always crucial for Nintendo because of year in holiday shopping
U.S. retail sales sink for third straight month as pandemic pounds economy again
"Sales fell for a third straight month as a surge in covid nineteen cases. Kept people away from stores. During the holiday shopping season the us commerce department said retail sales fell a seasonally adjusted seven tenths of a percent in december from the month before
U.S. retail sales fell in December for 3rd straight month
"Retail sales fell in December is the surgeon coronavirus cases kept people away from stores during the holiday shopping season the commerce department says retail sales fell a seasonally adjusted seven tenths of a percent in December that followed declines in October in November as well despite efforts by many retailers to get people shopping early for Christmas gifts shoppers cut back on spending at electronic and department stores and sales even follow online down nearly six percent from November though for the year they were up nineteen percent sales did rise at clothing stores up two point four percent in December but for the year they were down sixteen percent the biggest increases at gas stations likely because people took road trips during the holidays Ben Thomas Washington
Best Buy's Plans To Encourage Shoppers This Pandemic Holiday Season
"It shaping up to be a bizarro holiday season to say the very least What efforts are you putting into to keep people safe but also to encourage shopping. I mean countries in rough shape. Yes so i'm going to start with Where you landed. Which is encouraging shopping. And i think that's less about doesn't have to be in the store and that's much more about. We want to be there for the customers. In whatever channel formed style they want. We want to be there for them. So everything that we're doing. We're leading with the customer experience and putting the customer in charge. They defined safety for themselves. Which means they get to be in charge of how they want to shop sorta to serve that customer need their three big focus areas the first. And you've already seen it. You've covered it at ad. Nauseam is the idea of the holiday starting sooner lasting longer seeing more promotional cadence throughout a longer period of time. Now part of that is so that you can actually spread out those peace and provide a safer experience over time. So many of the black friday deals you saw some of them already without Last week you're gonna see the ads. Come out toward the end of the month so everyone has full visibility to. What's in there. And i think what we're trying to avoid is the kind of natural response of lines at stores on black friday. That just can't happen and so instead. We're we're definitely using all the channels and all the tools to help get people what they need but do it in a little. Bit more protracted way which. Then the second major location is around fulfillment people want to get the stuff in whatever way they want forty percent of what we sold online and q two was picked up in store and so offering this combination of whether you want it on your couch whether you want at curbside or whether you want at the counter of the store we can do all those things for you and you're the one who gets to define and then finally you started with. It is the idea of creating a safe shopping experience. And that's been a priority from day one and we will continue to make it a priority that we have a maximum capacities are stores. We have cleaning. Protocols masks are required social distancing still very possible given the size of our stores. So we're we're trying to make sure the customer feels like they're in control and then making sure whatever they choose we. We delivered safely as possible.
Urban Outfitters shares down, Visa, Plaid call off merger following antitrust pressure
"Shares down now by more than 3% after a tough holiday shopping season, also the departure of a group CEO Visa plaid have terminated their merger pact after a U. S antitrust lawsuit. KB Homes fourth quarter GPS beat estimates Stocks Rise Today The dollar weakens stocks edging higher Benchmark Treasury note Yields lingering at 10 month highs
Who's Adopting AI for Chat and Customer Support? - with Abinash Tripathy of Helpshift
"So nash. I want to catch up with you here on the topic of who is adopting when it comes to artificial intelligence for chat. That's your world. It's wild you've been in there for what nine years now. Two thousand eleven or something like that. So you've seen a lot evolve you know when you think about who is really picking up on this who's starting to layer on top of their their serve chat conversations in a fruitful way. Who who do you see those early adopters or anything. They have in common with her industry size. Whatever a very good question. So i if you think about automation the effort in trying to get automation going in an enterprise. The biggest auto identity comes from people that are having high volumes of interactions. So you say when you find that as high volume deductions that are specific. Industries were customer service has very high volume of interactions and it's difficult visible in two ways. One is just they just have high volume second. Is the number of agency employees in contact center right. So if you think of industries that basically have the highest number of agence dealing with customer service. Those happen to be beat. Ac- industries anything that has to do with you know retail banking utilities telecom gaming which is where we got our start right because think about gaming for the second we gotta start in gaming because they are like any of the largest social media networks in the world they have hundreds of millions of people blaming online every month right so the monthly active users in gaming environment is massive. It's as biggest telecom and the volume is proportional to play the game. But i really think about the game. People wonder why gaming such big customer service. 'cause great games are just like casinos or retail outlets people play a game but to the game is a store and the store is usually selling stuff right that people buy an anytime people buy stuff that are all kinds of issues that can happen. The game itself may have issues. That are game blaze. She was that a fraud issues. This bullying issues all kinds of seeing the gaming world so we are starting gaming simply because gaming is a very digitally focused digital first world for them. The phone is a foreign concept. They don't want to have a phone based on people calling them on. The phones added costs so much money to serve a phone call so they want everything to be digital first until we dominate the gaming industry. Whether it is the largest games in the world that i can rattle off my mouth all of them of our help shifts right so that's where we got her start and now what we're seeing is. Lauded the bbc industries like to be dealt hospitality travel telecom deck banking at all. You know they have the dynamics but some of don those tend to be very traditional banking and banking does not have a digital first approach. Though i would argue both covid. Everybody's evaluating take time. What what their strategy is. Because you know if you noticed in observed when kobe what really happened. I wanted to lead this to you. Dan is that most of these. Contact centers. Operate with agents in manila manila down. And these workers that work in contact centers don't have internet cut home. Didn't even have computers. They had to come through physical facilities in manila Phone calls they couldn't even be online right so phone. Contact centers were shown hard immediately following all the lockdowns around the world. Right so my bank. For example chase dick would be when there was no way they could serve any of my phone calls right Goes if you had to do banking good luck that idea to wait for many days. Get through the phone contacts so everybody. Every large to a vertical is starting to think about how do better leverage digital and specifically in digital self service capabilities and so if you now that down subsurface capabilities broken up in gulick automation technology in lots or informational self service. So that's what i think. It's what we're doing is so interesting. Got it so just to touch on where you started. This kind of explanation was that you began in gaming because it's so digitally native and it's so averse to the phone right if you're a seventeen year old or a twenty seven year old in you're in the middle of a game. Yeah you're you're not gonna call a company you know that's something your mom would do. You're just going to chat or you're gonna put in an email ticket or whatever the case be so. That's a digitally native space. You mentioned retail. Do you see sort of basically for for retailers in terms of adopting a and chat from your perception looking out of the market whereas their trash and where whereas they're real buyers for this stuff is just a function of how big the retailer is or is it a function of both how big they are and their relative amount of revenue from e commerce. Because i would imagine that that would be indicative of their digital savvy on some level what are the factors that make a retailer more hot to trot more likely to actually be doing the kind of work that you guys do with other vendors or whatever i think do dynamics blame the bill segment. One is look at the gross margins of redel even e commerce businesses like amazon right. The gross margins are single digit vegetables single digit percent. Maybe even one percent right and with those kinds of gross margins yearly want the most effective customer service model right not that you want the cheapest most effective customer service model. And so it's it's there's a lotta margin pressure in the retail business. That's driving the shift digital but more importantly post covid. What has happened is if you look at the large format retailers like walmart for example for the first time what they've seen are completely changed sort of forced behavioral change in in the shopping process. Right so walmart now if you look at what's going on it's all like curbside delivery and cook's at pickup right so you can you can order ahead to a digital service like apple. A website like walmart dot com or target dot com and you can then scheduled to go pick up the products in the store during the walk into the store and walking the aisles. Thanks to the holiday shopping models changed. I would say that whole delivery. Big up curbside pickup. Even the food industry were observing this right. So all the restaurants like whether it's mcdonald's or at all like doubling down on the on the apps for ordering because it's all about pickup and got means you have to be able to order you don't want people calling the call center order. You would rather have a digital app where they can do that and so a lot of things can go wrong in that you know that whole process you order your orders delay and you need to talk to somebody deal time. messaging Becomes the perfect way to solve that and having people call a call center. Wait on the phone for twenty minutes back agent to those. The dynamics are mostly margin pressure and this changed sort of behavior of you know orbiting big our pickups or
After Shopping And Shipping Crush Come Record Returns
"Beginning of the year is the traditional time for fresh starts. New resolutions and returning gifts. You didn't want its peak season for online returns in this story. NPR's Alina Cell Yoke introduces us to a word that's new to me. Returns. My getting The end of the year. You think it would be the time when stores and retail companies could finally exhale from the crush of holiday shopping? But for many, it's just the beginning. This is the calm before the storm. From our perspective. Marcus Jenna's chief operating officer at B stock, which helps stores resell the returns, and January is when the big wave of those returns comes crashing in. Right after the big wave of shopping, Shin says, returns in the first place give people confidence to buy stuff. Online sight unseen returns really are highly correlated to sales. But then the more stuff we buy, the more of it is likely to get sent back and this holiday season so record setting sales, causing the 2020 ship McGee, Aiden, overwhelming postal and delivery services. So what comes next is a record setting volume of returns, which Twitter mavens of retail have been trying to call returns. My gettin doesn't really roll off the tongue, right? We're all just trying to figure out a nice way to talk about this stuff. Whatever you call it. The phenomenon is real. This year surveys air, finding the majority of shoppers planning to return at least some of their holiday gift. Nerve are which handles shipping and returns for hundreds of brands, predicts twice as many returns this year compared to last here CEO Amid Sharma and I would estimate just in the shipping cost for retailers. To get those items back. It's going to be over billion dollars over a billion dollars. Sharma says. A few trends feed into the surge of returns, and the first is pretty straightforward during the pandemic. More shoppers are buying online instead of in stores and things we buy without seeing or touching. Get returned Much more frequently in general, is 4 to 5 Times higher returns in online channel was his instruction, especially in the apparel and footwear, clothes and shoes. He says 30 to 40% of them might get returned. And there's one thing in particular that online shoppers have been doing a lot, especially during the pandemic by the same item, either in different size or in different color or style, with an intention off, keeping one and returning the other items. This is expensive for retailers who call it wardrobe being or bracketing. My favorite analogy came from Kerry's ate at warehouse robotics company Locus who says it's modern day Goldilocks. I called the three Bears concept. They're ordering a size up in a size down, but they find the one that's just right and the other two items, then our return. This has been going on for us long as online stores allowed free or relatively cheap returns. But This year in a pandemic with fewer opportunities to check things out in person. Even more shoppers discovered this option. Also, more people have been trying new stores, which means shopping at places that never visited before unsure of sizing and quality. And finally, Sharma from Navarre says they're sorry. Found one more reason. Pandemic weight changes almost 40% off. Customers have mentioned that their sizes have changed during covert time. And hence there buying multiple items making sure they fit very 2020 excuse for shopping like Goldilocks. Alina, Sell you NPR news.
Better Business Bureau warning of last minute holiday shopping scams in North Texas
"The better Business Bureau is warning or Texans of last minute holiday shopping scams, Monica Horton with the BBB says with last minute flash sales be mindful when online shopping, she says scams usually have a sense of urgency. So take a step back and think before you click, she says. Popular last minute gifts are gift cards, but if you're not picking up in store Just make sure it hasn't been tampered with a lot of times the crooks will write down and capture the information off of the gift card and then sit back and wait on it to be activated so they can then zero out the balance. Also be wary of deeply discounted gift cards from fraudulent
"holiday shopping" Discussed on Marketplace with Kai Ryssdal
"This final note on the way out today from the marketplace ask of personal grooming and government regulation there was a new regulation from the trump administration out this week about showerheads going back decades now to clinton the limit for water flow has been two and a half gallons per minute as multiple shower. Heads in the same shower became more popular. The obama administration said nope total limit is still two and a half gallons per minute. No matter how many showerheads you have the new rule from the trump administration two and a half gallons per shower head no matter how many nozzles. You've got in your shower now. You might remember. President trump has publicly bemoaned showerheads without enough flow. He says and this is a quote. He says he needs more water because his hair has to be perfect. All right we gotta go. But here's your mid week. Moment of economic context real estate this time from the real estate firm red fin in the wall street journal today. Amy scott has been telling us for a good long while now. About how tight. The housing market is low supply. Lots of bidders. So here's the more than half fifty three point six percent to be exact of the. Us offers that redfin fin handled last month on homes were competitive bidding wars involved for those houses it seventy five percents san diego sixty six percent in denver are media. Production team includes robin. Edgier drew justed gary lang jeff peters jc bowl trophy. Ben tolliday becca wineman just a reminder. They're the ones coming into the studio so the rest of us don't have to unless home. Internet is terrible. I'm kai ryssdal. We will see back. This is apn. Because we're a nonprofit news ra marketplace counts on listeners. Like you to keep our journalism strong in a time. Where facts and truth matter. More than ever as. Thank you for your support. Were offering a new marketplace face mask as a bonus gift when you give in any amount our latest. Thank you gift shows you care about your community. The people around you and the independent news. That has you covered. Get yours when you donate any amount today at marketplace.org/donate and thanks..
"holiday shopping" Discussed on Marketplace with Kai Ryssdal
"Open. Enrollment ended yesterday in the thirty six states that use the federal healthcare marketplace healthcare dot gov the other fourteen states in washington. Dc do have later deadlines it's gonna be a while before we have final numbers but early indications are the number of new people signing up for health coverage about the same as last year and that is despite the fact that millions of people have lost their jobs this year and presumably the healthcare that came with them. Marketplace's smithfield's explains what's going on given what we know right now. The number of people who've lost health insurance in the pandemic is actually lower than experts. Worried it might be karen. Politics of the kaiser family foundation says one reason is lost to the people who have lost jobs during the pandemic didn't have health insurance to begin because their jobs in restaurants retail and hospitality didn't offer it. Politics says many of those who did lose coverage through employers. Were able to replace it. People have been figuring out if they did lose job based coverage and if they still make too much for medicaid but they did have a qualifying events. they're figuring out how to sign up for marketplace coverage that means the affordable care act is working as intended says aviva aaron dine of the center on budget and policy priorities and protecting people who lost their jobs lost their coverage from becoming uninsured. There are still about twenty nine million people who are uninsured. Many are eligible for free or low cost coverage and just don't know it. Kavita patel is a doctor in washington. Dc and fellow at the brookings institution. She had an uninsured patient. Come in a couple of weeks ago. And when i said have you looked into whether you qualify for medicaid or potentially even a subsidy to buy health insurance that i have no idea what you're talking about that's comment. She says in large part because the trump administration almost eliminated funding for open enrollment marketing. I'm samantha fields for marketplace. You have heard probably stores of people fleeing big cities in droves and yes in some cities and in some limited numbers people are leaving but overall americans have moved less during this pandemic not more and there are studies. Showing americans have been less and less on the move for decades now and it's not because they are thrilled. Where they are marketplace's replenish your. Has that story. So a lot of new yorkers might find this story familiar after a week or two of both working from home and are five hundred square foot brooklyn apartment. We just realize you know. We needed to more space. Jesse garretson and her fiance left brooklyn and moved to pennsylvania a study by moving company higher helper family eighty percent. More of its clients moved out of new york then moved into it between march and june. But that is new york and that is the pandemic most everywhere else in up until the start of the pandemic americans have been moving less. We have reached a post world war. Two low william fries a senior fellow at the brookings institution. He's talking about last year. Nine point three percent of americans moved in twenty nineteen that is less than half the number in the fifties and sixties really the last ten years The drop office has been bigger. A lot of this is that usually young people move more than anyone and a whole generation has had a rough time this past decade. They were hit by the one two punch bad housing market and a bad labor market part of it is also that americans. Just don't change jobs as much as they used to. According to star at the university of maryland smith school of business but all that could change. He says in a work from home world. It's much easier to change jobs if you're just sitting at your computer and so i think that the the growth and work from home that the pandemic has spurred.
"holiday shopping" Discussed on Marketplace with Kai Ryssdal
"Do the numbers..
A look at the state of retail, as holiday shopping wraps up
"Michelle mentioned retail sales in his press. Conference today to numbers out this morning show. They fell a bit more than one percent in november which matters 'cause that most likely includes the first wave of holiday. Shopping and retailers are doing what they can to encourage us to keep on buying walmart for instance just announced its deadline for free shipping to get there before christmas. It's going to be december. Twenty first is their deadline. Which i don't know seems tight to me. If you want to risk it marketplace's. Mary barra has more now on four. The holidays in this very strange year every year nicole fritz michigan goes to holiday gatherings where she sees co workers or cousin. She doesn't really know that well so every year she finds herself standing in a store looking for that perfect generic holiday gift. Alosha shanna candle. You've been some kitschy but fun. Little coffee mugs since fritz is not really seeing anyone this year. Her shopping list is much smaller. She's mostly buying online from small retailers. She ordered a custom made dress for her sister in october. One of several packages. That still haven't arrived. They send stuff out but the delivery date of keeps getting later and later. Meanwhile dana chadwell in tennessee has been shopping exclusively online. She says stores are too risky because their parents are elderly and her brothers on dialysis also. She often buys people experiences like concert tickets. But this year. She's getting her mom cookware. She asked for and her dad. There's zero chance. My dad will hear this. So i can tell you you know. I got him a couple of flannel shirts and colors that i thought he would really like. And some tanker chips. Danny groner in new york is trying something new to instead of physical gifts he sending money on ven mo like his friends have two young kids and at a picnic in september. The eight dollars. Pretzels on hanukkah are yellow. The mom ten dollars earmarked for pretzels. Just as a nice note that despite the fact that we couldn't see one another over the holiday. I was still thinking of them few days later. That friend sent groner some photos. The kids had turned the pretzels into a craft project. Making minora's out of them using marshmallows and other things groner says he's hoping some of year's new traditions will stick. I'm maryelle sagarra for marketplace. So you know that lady's dead is totally going to hear this somehow right. That's absolutely what's going to happen. Also stocking stuffers big thing in my ass were worried about that.
Retail sales fell 1.1% in November, biggest drop in 7 months
"Of economic views. Retail sales fell 1.1% in November. It's the biggest drop in seven months and a sign that Americans held back on spending during the start of the holiday shopping season. The Commerce Department also revised October's number, saying retail sales actually fell 0.1% that month. It had previously reported that sales increased 0.3% correspondent Jeremy House
Retail sales fell 1.1% in November, biggest drop in 7 months
"It's a troubling sign for retailers Americans have been holding back on spending Black Friday was a bust the U. S. commerce department reports that retail sales fell one point one percent in November that's the biggest drop in seven months much deeper than Wall Street analysts had expected the department also revised October's report finding that retail sales fell point one percent instead of rising point three percent as previously reported that's a weak start to the all important holiday shopping season which usually accounts for a quarter or more of retail's annual sales economists expect retail sales to fall again this month is virus cases spike and states add more restrictions Jennifer king Washington
More people are doing their holiday shopping online and this trend is here to stay
"Vice president. And principal analyst at forrester suture data could ali is a leading expert on ecommerce multichannel retail consumer behavior and trends in the online shopping space in her research. Sereda covers such consumer-oriented topics as e commerce forecasting in trends merchandising best practices conversion optimization and social computing in the retail world. Cerita joins us now to share her insights about this holiday retail shopping season. Welcome cerita thanks for having me rebecca. It's great to be here. We're really thrilled to have you. And we're excited that we can bring you and your insights in the information that you have to sellers. Help them anticipate what's happened this year. And what's up next for twenty twenty one after admit that. I definitely shopped early this year and pretty much everything online. Yeah yeah it's It's funny that you say that i that. A lot of retailers and merchants may have hoped that october would have been stronger. unfortunately many shoppers were still holding off and they continued to hold off and in spite of even all of the shipping delays all of the media reports about the challenges with shipping. I think that consumers are are still a little behind relative to where we would expect them to be at this point in in the holiday shopping cycle interesting so we know that ecommerce was essential throughout the pandemic and retailers. Small businesses had to quickly adapt. Can you tell us some of the top trends you've seen in the evolution of e commerce and online retail experiences this year. I think we're also really interested in what product line. Shoppers are buying online things that normally people would have gone to brick and mortar retailers. But they're now buying online warren of the biggest thing that we've of course seen is a shift to digital and in particular. I mean ebays been really great about being ahead of that curve and enabling a lot of the small local merchants with up and coming and a lot of the programs that have really been about supporting those local businesses because those companies have been the hardest hit and need to pivot the hardest and the fastest some of that of course is digital. Some of it is just enabling things like curbside pickup wherever possible digital payments. If you happen to have that physical infrastructure those are important. And that's been a big change in a big shift and i think that that's reflected in some of that cyber five data that we saw earlier is that the marketplaces have gained disproportionately. I think part of that has been because the consumer expects choice and they do expect the selection when they can't find it elsewhere. That's what's top of mind. It's been top of mind for a while and it's certainly top of mind during the pandemic as well as far as categories are concerned electronics. And some of those categories about keeping families busy other categories. That i would say that. We're seeing certainly anything that supports warmth. Fleece is doing very well right now. We're seeing socks and pj's and anything that is about comfort like blankets doing well. Anything that's outdoor. do it yourself home. We're still seeing things like heat. Lamps and fire pits being sold out and we still see huge uptake on anything. That's workout related. So exercise related. You know leggings at home exercise equipment. So from a subcategory standpoint. Those are some of the small trance to interesting. I know i bought a table. Top patio heater this year. Myself good for you. Hopefully you got it ahead of the sellouts. I did never mind the toilet paper. Bring us heaters rate right so this year there has been really noticeable change in shopper behavior. Let's talk about some of those behavioral changes like mobile payments or shopping or are people at home with their desktops and shopping more on desktop. Maybe they're on their phones. Tell us more about that. Yeah we see a tremendous amount of multi device usage within households. So what that means is you will have like you know the people who are on their zoom calls like shopping on the side you know. But they're not shopping necessarily on the desktop. It's on an ipad or it's on a on a phone on the side so there's definitely a lot of pre shopping a lot of inventory checking or a lot of investigating who they're going to kind of consider in the course of that transaction that's definitely A big part of that experience now see just want to be conscious as a seller of things like making sure that the imagery that you portray is going to be reflected well on different device sizes and we are seeing a lot of Video customer service calls to so just responding quickly to questions that consumers may have. That's an expectation of customers. We've seen video certainly provide Greater boosts to conversion whenever we see that offered it's essentially an extension of imagery so and we know that the more images you share that more likely that there is to be a sale ultimately that's a great reminder and it certainly reflects what we see here at ebay as well for holiday for many people. It's actually about those post holiday sales that they get excited about whether you're a buyer seller that last week of the year can be a big deal. Can you tell us what to anticipate this year with those post holiday sales and what to look forward to i think the pandemic essentially forced a lot of companies to cut their orders pretty early. And they didn't go back and revisit cancellations and what you had as a result is even through thanksgiving weekend you add less compelling offers like to merchant than you did in the past. It was completely common in the past that you would on a cyber monday. Have forty percent off of everything on a website plus free shipping and that was far less common. This year was more likely that you would have thirty percent off of select items with a shipping threshold. It just the richness of those offers was substantially less than in years past and part of the reason for that is that there just wasn't as much inventory that retailers had to discount. And they're trying to make that inventory that they have last as long as possible. What that potentially means is that there's not going to be as much in the way of sales post-holiday and that could be to the advantage of ebay sellers and the reason for that is that if there's less competition out there that's a good thing for you because you would be able to jump on the consumers that are expecting sales or offers and they're not finding them you wanna be able to take advantage of that if possible. I mean people will buy after christmas if there are sales it's entirely promotional driven like that's sort of the big driver of that between christmas and new year's rush whether it's e commerce or in stores it's what's on sale. What can i get. That didn't get sold already. That i may be able to take advantage of and if there isn't going to be much of that and we don't expect as much this year if you have anything access you know take advantage of that timeframe promoted you know in really kind of jump on anything you can get your hands on right. It's a good time to move some of that inventory. That's been hanging around for a lot of the year. So i hear that online shopping and cova shopping habits are likely to continue post pandemic in throughout the year. What are those predictions. You're looking for in the year to come. The single biggest challenge i think is just the amount of internet research that has been happening and certainly the pandemic has accelerated in every product category. And where that makes a difference for sellers is that your ability to show up and be present when consumers are in that search process because if their first touch point is digital you know in in the past maybe their first touch point was walmart stores. It just gives you more of an opportunity to be apparent in the course of that chopping funnel for all kinds of different categories that you may not have been considered for in the past. So that's definitely just something that's a subtle change but it's an important one because it gives small merchants so much more opportunity than what they had in the past. We also expect to see more distributed commerce. It's been a term that's been around for a long time but the idea of you know. Kind of completing transactions on social networks or completing transactions offer merchants site or enabling. Things like shop -able video that will be ways for emergent to connect directly to their audience. Like these are all things that we expect to continue to see. They have a tremendous amount of potential. I think a lot of the playbook in the us is still being shaped informed but we've known for decades that businesses like qvc nhl. San are incredibly powerful and incredibly lucrative and they resonate with so many people. There issues have always been that. You know it's a medium which is highly dependent on television. Adjacency is in how low the channel number was what they were next to so people would just happen to stumble upon up there can network and stop and watch it. And what's different in really powerful about chargeable video is there's a live component which takes elements of that experience. But there's also the ability to have an on demand experience to and and that expands the universe of of who can be exposed to and who can be seduced by kind of great selling so that's really some of the the big change that we expect through twenty twenty one especially if there is less of an opportunity to sell in the physical store. There's not the ability to touch and feel merchandise physical environment if we have more lockdowns In the coming months hopefully we won't because we'll be able to get vaccines but if things even get harder or in the next few months something to offset that can be more video selling interesting.
Ecommerce Surge Could Cause Holiday Blues
"We made it to another friday. France tisza holiday season like no other. The pandemic has many shoppers avoiding stores and opting to fill their holiday shopping lists online. That's led to unprecedented volume for the shipping companies. That deliver those goods to your door. An estimated three billion packages will travel on planes trains trucks and vans during the twenty twenty holiday season. And that's not even counting any sleighs. That's nearly a billion more packages in last year and it's also about seven million more packages a day than the current systems capacity of new york. Times report says in fact the strain on the system is so great. ups cried. Uncle get slapped volume limits on some of the nation's biggest retailers. The big brown fleet told drivers on cyber monday to halt pickups at six retailers including l. bean hot topic new egg and macy's the wall street journal reported quote no exceptions the message reportedly said the restrictions will remain in place throughout the holiday season but ups said in a statement that it will work with its largest retail customers to redirect shipping capacity as it becomes available cnn reported that the carriers restrictions will help ensure it can meet its customers needs including small and mid sized businesses that have suffered during the covid nineteen pandemic. Some ups drivers said they hadn't seen shipping limits before but the limits aren't really new in may fedex place limits on roughly two dozen retailers affecting how much they could ship from certain locations. The move was meant to prevent the company from being overwhelmed during the early days of the pandemic online. Orders were surging a fedex. Spokesperson told the wall street journal that the limits were similar to those imposed around the holidays. No word on whether fedex is placing similar restrictions on its customers this holiday season both fedex and ups of hired tens of thousands of employees to increase capacity this year but staffing for the surge isn't the only challenge ahead. Both carriers are also dealing with a cargo van shortage as the pandemic spike demand for deliveries and all manner of delivery vehicles plant shutdown due to corona virus restrictions that created a limit on supply bloomberg reports both couriers rely on independent contractors to supplement their capacity. Many of these drivers rent the vans they use to deliver. Fedex is paying its couriers a stipend to help cover the spike in van rental costs. Things aren't much better up. In the air. Units that represent fedex and ups pilots say covid nineteen infection. Rates are rising among cargo flyers. The airline pilots association reps about five thousand fedex. Pilots representative said members are quote strained. Like never before according to a memo reported by the washington. Post of course. Both companies face unrelenting pressure from amazon which has amassed its own in house shipping operation in a pre holiday shopping spree. Amazon lisa dozen cargo jets bringing its total to more than eighty. It also added more than two hundred package facilities this year so far according to the washington post as shipping companies work to overcome their literal logistical nightmare. This holiday season. There are two big lessons to take away. I if you want your gift to get where it needs to be on time you better ship it soon and just maybe that red suited guy from the north pole deserves a little more respect for getting it all done one night
How To Shop Safely Online This Holiday Season
"The three biggest holiday shopping days of the year. Our thanksgiving black friday and cyber monday american spent twenty five billion dollars online this year. A record and if you're crooked an opportunity washington post columnist michelle. Single terry covers personal finance. She talked to steve about what you can do to protect yourself from scammers. You have given a list of things not to do. List of don'ts let's run through them and you can tell me why you say. Don't use your debit card. Why not right. You should think of your debit card like flying coach. Not just coach the middle seat. It just doesn't give you a lot of protections it doesn't give you the same protections as your credit card and it's also tied directly to your bank account so that if someone compromises you debit card. They're going to be taking money. That you might need to pay your rent your mortgage whereas with the credit card. You're not liable for fraudulent charges. And so you don't wanna use your debit card online. That is connected to your cash money in your bank account. Okay you also say. Don't be fooled because you're looking for a bargain. Lots of people are out of work or their income has been reduced. And so they're naturally looking for discounts and rewards and the scammers know this so they're sending emails shaw. You've won fifty dollar gift card to amazon for all your shopping enemies. You've been shopping a lot on these platforms. You like okay. That might make sense but it does. So that's how people protect themselves. Just a blanket. I don't click anything. Even if i'm expecting a delivery and i get a note i go to the website to double check and track from that platform. You also say don't be so loyal. Loyalty sounds so nice. Though why not be loyal to a merchant. Well anybody who has had an account with just about any company these days knows that data breaches has been happening like a diamond doesn't and so your data is out there. When you sign up for these loyalty programs now a retailer or maybe a grocery store that you frequent often then sure you get your discount but if you're just shopping for something and and a website is all just join our law program. Now try to limit the amount of your personal information that is online now in addition to the don't you have some things to do and one of them seems related to that checkout as a guest rather than giving all of your information permanently to a merchant is that for the same reason it's for the same reason the more information that you put on these sites the more likely that your data is going to be out there hackers going to hack them. Just check out as a guest. Don't store your credit card information that increases the likelihood that it's going to be compromised. You've just got to really protect yourself and take that extra step to look and check out sites before you use them. Do you have a sense of whether the problem of fraud has increased as online sales have increased during the pandemic talking to consumer advocates and experts at the federal trade commission and they have seen an uptick in scams the scammers playoff with news. So they know lots of people shopping online. So that's why you probably have seen an increase in a number of emails that you're getting about discounts and things like that so there is more scamming out there the to become so sophisticated you have to think like a criminal almost to save yourself from being scammed. Do you enjoy shopping online. I don't enjoy shopping at all. I look at it as a chore. And so i have a lot of anxiety at this time of year. But if you're gonna shop if gift-giving is your love language. Just be careful because the scammers are coming for you. Michelle single territories a pleasure talking with you. Thank you so much thank you.
100 Americans Are Testing Positive for COVID-19 Every Minute
"Ah 100. Americans are testing positive for Cove it every minute. The CDC warns of artist is now in a phase of high level transmission making activities like in store shopping. High risk. NBC's Rina Roy has more as holiday shopping season begins several states tying covert outbreaks to indoor retailers. Health officials in Worcester, Massachusetts, urging people to stay out of stores following a surgeon cases make the switch to Doing your retail shopping by home delivery or by curbside pickup. Meanwhile, federal covert funding to help businesses and individuals will expire the day after Christmas. Senate Minority Leader Chuck Schumer, origin Republicans and Democrats to agree on the $900 billion compromise on the table
Record $10.8 billion in sales were rung up on Cyber Monday
"Was that you frantically refreshing your cart yesterday to snag the best deals for cyber Monday this past weekend kicked off the holiday shopping season and, according to the vet, Pandya, senior Digital Insight's manager with Adobe, the items that did well this year were video game consoles like the PS five and the Exports obviously do well and then gains associated to these consoles. And then we also see Airpods. We see smart speakers. Online sales for Black Friday generated On $9 billion and Cyber Monday is estimated around 10.8 to $11.4 billion
"holiday shopping" Discussed on Marketplace with Kai Ryssdal
"This final note on the way out today in which it's really nice to have good neighbors. The Nobel Prize in economics was announced this morning as I'm sure you've heard and yes technically it's the Bank of Sweden Prize in economics sciences in memory of Alfred Nobel but I think it's time to let that one go please anyway it was announced this morning to Stanford University Economists One Paul Milgram Robert Wilson for their work on auctions. Thing is Nobel's are announced at like three in the morning California time, which is how we came to have doorbell camera video from Paul Milligrams. House this morning of his across the street neighbor and Co laureate it turns out Robert Wilson. Knocking on the door. Another. Couple of moments later, milgram answers through the. Intercom. Is Pablo. You've won the Nobel Prize and so they're trying to reach you but they cannot. They don't seem to have a number for you. We gave them yourself from number, but Wilson's wife there Mary with the cell phone thing best part millirems response. Remember it was three in the morning. Okay. Understandably flustered I think. Okay we are out of here but not without your Monday moment of economic context and article in the Journal of the American. Medical. Association by two Harvard Economists. David Cutler and also the one you've probably heard of no offense Dr Cutler Former, Treasury Secretary Larry Summers they have done some analysis of the costs this virus has brought to the American economy two major components lost health and actual lost economic output. The bottom line number is sixteen trillion dollars lost long-term. That is about ninety percent of what this entire economy produces in a year. Breaks down like this if you're curious about seven and a half trillion indirect economic productivity losses over the next decade four point three, trillion in losses because people died before their time two and half trillion in long term health impacts and a trillion and a half. In mental health effects of this whole thing. Our. Daily production team his indy. Corbin LFM on Horse Sean McHenry and Daisy blasios resolve we will simard by. APM. Hail IMF as host of the marketplace podcast. This is uncomfortable and on the show this week having your best friend as co worker is great right being in business together at the same time that our friendship was failing I think for me was this like kind of convenient cover story I could say look we're working well together. Things aren't that bad the host of the PODCAST, call your girlfriend talk about their friendship and what happened when they started the business together new episode drops on Thursday wherever you get your podcasts..
"holiday shopping" Discussed on Marketplace with Kai Ryssdal
"That always the way but first. Let's do. The numbers. Dow Industrial's up to fifty today. That's in points. Nine tenths percent. That's in percent twenty, eight, thousand, eight, thirty, seven got ahead of myself. The Nasdaq gained two, hundred, ninety, six points that's two and a half percent eleven thousand, eight, seventy, six. P. Five hundred added fifty seven points one and six tenths percent ended a thirty, five and thirty four. Euler told us about airlines and their cash burn selena's check in on those TSA passenger throughput number shower yesterday a little bit more than nine hundred, eighty, four, thousand people pass through airport security checkpoints on the same Sunday a year ago. More than two and a half million down more than sixty percent is where we still are and thus Merican Airlines down two point one percent today united down just under two percent. Delta gave up about a half percent no change the yield on the ten year. Treasury, because it's a federal holiday Columbus Day of wire we working. Because we're always here. That's why you're listening to marketplace. This marketplace podcast is supported by Jimmy Oh who's end to end e KYC and identity verification solutions help companies. Customers remotely and Fight Financial Crime with Jim IOS unified platform businesses can establish trust at account opening and maintain trust along the way using AI biometrics and machine learning Jim Increases Identity assurance monitors high risk transactions and delivers user experiences that are as simple as taking a selfie get to know the complete Jimmy, okay Y. X. Platform at Jimmy. Dot, com slash Kyi ex. And Buy Bouillon vineyards. vineyards is one of the oldest wineries in Napa and home of the George de la Torre Cabernet Sauvignon naps. I called wine in over seventy years since its first vintage. George Delatour Private Reserve Cabernet. Sauvignon has become the benchmark of Napa Valley Cabernet as one of the most collected. American. Wines. bolio vineyards has been on the cutting edge of American making technology for over one hundred years and was the laboratory of Andre Shelhah chef. The most influential winemaker in Napa Valley history known for their unparalleled quality BV, Wines Have Been Served two presidents, prime ministers, and dignitaries around the world members of the BV. Likud they latour wine club enjoy curated quality shipments of this award winning Napa wine additional perks for wine club. Members include complimentary tastings, members, only VIP accessing events, early access to limited release winds and more. Learn more and sign up for the vineyards wine club at www dot. Bv Wines. Dot Com slash marketplace. This is marketplace. I'M KAI result we get a big picture look at unemployment every month as you know, seven point, nine percent for September the most recent measurement there is state and city data as well. Neighborhood by neighborhood though can be tougher to come by but some researchers have been able to estimate on down to that hyper local level and they have found places where joblessness is nearly thirty percent marketplace's Desmond Gars d- went to one of them near the southernmost tip of the Bronx in the back of a very small empty Mexican restaurant. Now in this is scrubbing the stove this used to be lunch hour at Lamotta restaurant people line up outside to eat mendez's cooking then the pandemic hit it. They, monitor. So it was the first or second week of March. I made five hundred dollars that week in one week. In Odessa place to exist ten thousand. Mendes and her family who owned this restaurant made a decision keep selling to anyone who wanted to buy food and give the rest away for free with Little Mendes makes from sales and donations isn't enough to cover her rent. It goes towards other bills on the first day. In the first hour she gave away about two hundred bowls of soup. The neighborhoods need over the last six months has been crushing. The wayland moon choice. Hurts me so much a week when I talk about it. My throat feels like it's closing many in the Bronx, have high risk jobs like healthcare attendance others supported wealthier neighborhoods in. Manhattan. Cleaning offices or cooking and restaurants Joel Burgas CEO. Of Hunger. Free America he says when much of midtown closed down their jobs dried up and so they're tenuous living before this may were just at the edge of survival has been destroyed, and now they're struggling just to put even the barest amounts of food on the table. At Garcia, Conde has been documenting life here for the last thirty years for the blog. Welcome to the Bronx. Gunda estimates that among the people he interviews and those he knows personally about half had lost their jobs they've had to move elsewhere. I see a lot of people on the verge of desperation or already at that desperate moment of just. It's taken a toll. We walked past a long line outside of food pantry same an episcopal church in my entire life in the South Bronx. I've never seen lines at the fruit pantry like this. It's lines that wrap down the block that wraparound block. People are here standing all day like from early in the morning and. A parked car place some tropical music. But the faces are Sullen I speak to a few people elderly who are now in charge of grandchildren young men who lost their jobs as security guards janitors no one wants to talk much but volunteers say they are getting about two hundred people a day lots of new faces. These are the people who are able to venture out others can't. Seek honor senior Guillermo Aska it'll just him very. Vasquez likes to jokingly answered the phone saying it's always been me. We're on the phone because he hasn't fully recovered from covid nineteen which he got in late March. Covers I felt a little headache me and my owns hurt he worked as a condo super in New Jersey his wife was a stay at home. Mom Two of his daughters were in school. When he got sick, he couldn't breathe almost. Best is if I were a fish that have been taken out of water you this is how I felt. He spent the next five months in the hospital while he was there, one of his daughters graduated and started looking for work but is still looking his wife picked up some cleaning jobs nothing's stable. Vasquez in the moments when he was conscious, he worried about what they might do if he lost his job. So loyally our they were on their own, told me see what you can find I have a few savings don't forget rent that is the main thing. We can get food somehow, but what worries me use the rent. Let's has been able to pay rent because his employers have kept paying him but they've been calling to ask when he can come back to work and he's worried those checks might not last much longer. fuskus has to stay home for the foreseeable future. His lungs are damaged his hands strange cramps. He's tired when it gets to be too much. He goes on Youtube Jomo. Be Harder like to travel the world. Chile. Argentina. Venezuela go to Spain. He dreams of going, but for now,.
"holiday shopping" Discussed on The Dan Le Batard Show with Stugotz
"Just get me license title Louis Provia once yeah. I don't know why my uncles always good for getting me. Some crappy title lists at which point. I opened them. ACT Like I like coming then give them to my dad like titles used to play pro vs like my dad. Thinks if it says Tyler on it. That's a good. You're a golf ball. SNOB like there's levels levels of titleist. There are some tireless. That are just not good. Well right well. The Pro V. is like the gold shrines. Patty I'm a top flight man. You know my game. My game doesn't deserve any guy. I if you're on of course Greg because as I get older I've noticed that I love searching for any time. There's a backup like like a traffic jam on the course he's just walking around looking for all right. It's delightful. Is there ball. You won't pick up though it's a waste of your time you even pick up a range. I won't go the line at arrangement a yellow ball with a black stripe. I will leave it alone. Has got to be a title list. You'll pick up anything. There's no I mean I'll pick it up and tosses to him I'll look got it and if it's a crappy ball give it to my dad it'd be like yes but if it's a fresh pro v. wow that's right and you're you're saying you're only picking up title is. What do you golf snob? Yeah I am technically Calorie callaway. Taylormade something you would. Certainly you'd pick up anything. I'd pick up a ninety picked up. Nike Calls Yes. Each brand has a top line. Like you know they're crappy Nike Balls. They're good Nike Balls. You know you just gotTa know it to me. Every titus is a good ball I don't I don't draw them. That's why when you chip around the green in your bulges runs for days. Because I'm a bad chipper. The pro visa really hold the green. Do they focus like listen. Golf is like it's not. I like it used to be there. Have these forgiving clubs. Forgiving balls let you could have like a forty handicap but still go out and fire seventy one Augusta. I have only.
"holiday shopping" Discussed on The Dan Le Batard Show with Stugotz
"Boys. It is that time of year the time of ear where we procrastinate Christmas shopping and then have to scramble and do it all right now progressing right now. Have you guys done zero. Like billy is probably the most ahead on this and then I think greg would be next and I think Anthony Roy and I are probably on the same level of Zuri behind. I've actually done something something I feel like. I could say. Actually I don't want to say I'm planning something with my brother-in-law for my wife and my sister-in-law so that's something I am working other than that I'm planning something I don't WanNa wanted discussed into too much the same gift. Now we're doing partnering trip sees surprise. Come on that's that's the only thing I've really done any work on other than that like my my parents my brother my uncle like I've got nothing. Luckily we have next week like we're off from Friday through Christmas so right there. He's going to hear that you haven't done we'll figure it out. We're in the danger zone right now though. We're like we're getting close to the time where you can't really really order feet. They're GONNA get here. I'm an old school guy. I'm not I'm not an Amazon guy so I'm a guy that when I go Christmas shopping boots on the ground nice stroll through a mall. You're a mall. Maybe hit a target. I love a target man due to homegoods marshalls homegoods store. We can just hidden jambos. Nooks in crannies. Yeah I haunt retail. I try. ISU You know the the mail order Items and I actually go into to stores and do it old school Which I enjoy and you know the the rumor? That retail is dead. It really isn't I mean if you if you go into a mall all this time of year it's seemingly as crowded as it's ever been but that's only for three weeks of the year though. Yeah I never go to a mall you know off year I mean off holiday did you. Did you ever shop from catalogs. I Miss Catalog. Oh Yeah you do. The whole process of writing down the skew knows leers Adalah. Aw what you struck me as a sears. Man That was. Oh I miss here I can see you in a sears sears and Roebuck yes yeah what happened a robot you know when they got rid of Roebuck Roebuck really did Roy Percentage Donahue with zero. Okay do a lot of Christmas shopping. No Not Israel has got to get your wife a thing or two. I mean the My wife is actually probably doing Christmas shopping. Or you know everybody. Oh my wife does too as she. He reminds me five six times a day. You'll have to buy for me. I have to buy ran then. She starts listing off forty people. This problem is she's one of these people they you know her. She and her co workers exchange gifts which is ridiculous. In my opinion I buy gifts for FA family. And then that's it but I only buy for her and and yet it's very stressful. Because I know that she's GonNa buy me one hundred forty gifts and so there's pressure for me to you know at least produce a boundary. CBS amount are you the one big gift guy or like the lots of little gifts. I go both ways. You know it depends on on what discern the cheese asked for You know she's asked ask for one unnamed gift that I think cost somewhere between five hundred thousand dollars. Wow that sorta covers me ver the you know. Hey you're getting this big gift so don't expect the big stack. My mom is a she she over gifts. Oh he really though. Like we have to overcompensate like I I always end up my dad and my brother and my uncle like one or two one thing each each and my mom I get like three or four because I know she's going to reciprocate. She's just always one that over gifts so I want her to have a big pile of gifts to does over gift. Do you think it's a strategy so that she gets more gifts. Maybe but she's like my dad said she buys for so many people and she over get my mom is incredibly to like. She'll ball person or she does the online. We'll now online Amazon. We get so many packages every day. It's fun though like I did. I did a lot of the shopping black Friday weekend and I honestly forgot a lot of the stuff that I ordered. So it's like Christmas for myself finding out what it is that I bought for others because every day. I'll get like you have a package and I'm like I wonder what it is and I don't even remember and then if it says like ups USPS. I definitely don't know what it is because I don't know who's sending what and how they're sending it right so everyday. Is Christmas something. We're doing this year and Greg going to learn about this right now. We're having Christmas Eve. Will you know this Christmas. Eve at Christie's parents house my wife's Parents House. Yeah but we're going to do this year that thing where everyone brings one in gift and we like steel. There's stealing though. I didn't know what it's called way I tell you. I'm we decided last night that we're doing now you know but it's like you know you put a limit mid on it. Everyone brings one gift and I forget what it's called secret. Santa's that's Santa. We're like draw. Random numbers yeah. There's something with elephant. Everyone draws draws a number. I pick a gift and I opened the gift and then whoever second can either take the gift that I did or another one and then they're stealing. It's a fun way I don't know you have limits on How many times something can be exactly not everyone just constantly GonNa be taking? I did that with Roy. One time and stands at Dan's place and he stole a Crystal Elephant from Dan's book. Why why you bring them? Where is that just a story here? Is that crystal offer now offer. That's good at least but you should've seen how excited dance. Mom wants to get this thing. And she's like Oh my God she probably was like I remember it being and crystal go. I believe it was wooden. Whatever was a little elephant? They'd like no one was exciting. DANCE DANCE MOM is funny so she probably started cursing super excited about it. He was the most excited anyone had been for. Any some of the president's. I'll just tell you what I brought. So you guys realize the caliber of the presence. I took a construction reflective vest like that was one of the I took like. Oh yeah like I thought like I'm going to be like the one with the bad bad gift. Oh my God no. My wife ended up walking away with a little giraffe. Keychain was one of the gifts that was like how in that elephant elephant was hot commodity. No I'm saying it was all along the lines of the other things that no one was like super excited about except her and then Roy came in is like I want. The elephants picks later like the smile is still in her face from getting on with Roy. Here it's part of the game you sign up for that game you you get stolen from. You sow works. I mean I would covet a wooden or crystal elephant really. Oh yeah that'd be a great gift to me I imagine you're the same as my dad in that. You know your wife probably takes care of a lot of the Christmas shopping or Hannukah Monica shopping and you just have to get stuff for your wife. I don't get anything for my credit card and say go get whatever the hell you want want elegant. I mean why. I'm not gonNA listen when you try to pick a gift for your wife alternate fail and so what I've discovered is. Hey just go pick out whatever the hell you want. What do you could ask what she wants? The point Chris seriously like seventeen years in here. I got two kids twin win girls. You're naming pretty standard thing for marriage sophomores. That I go get yourself. Whatever the hell you what? She's doing it anyway. No that's a good the point and and you know one of my pet peeves. I've done back in my day on this. The exchange of gift cards. It's so ridiculous you give me a hundred dollar gift card to hear. I give you one hundred dollar Gift Gift Card there. It's so mercenary. That's the last back in my day you did could be last year at this time. Maybe right I miss those ranting last week about how my wife's family like they tell each other everything that they get each other for Christmas like my wife. My my wife's sister Mr will say I want this purse. My wife will buy the purse. Wrap it and then my wife's sister will open it on Christmas. And it's like you knew you were getting this surprise we doing with take take a surprise. My wife wants to always like ask me what I want exactly and I like Gimme shoes. I don't WanNa tell you which Perr exactly I wanna be surprised but the whole thing is that's that you're doing like what do you want for Christmas. So I want this that and the third and then you get it right. That's the whole point but I don't know there's just something I wanted to be a mystery you know like. She bought me the shoes shoes. No because I don't play that game. I don't tell her exactly what I want. I want to be like a kid on Christmas morning. Not Knowing when but what if you mess it up ZAC can return Eh. Plus what the hell a guy who wants to do that like I like you know she gets me a pair of shoes. I usually like them like you know. I'm pretty easy to please. I think it should be a combo thing. Got Your your mother and I exchanged little Christmas list. I mean we'll tell each other. Here's a handful of things that I need or that I'd like and then so you you get at them that And then hopefully you come up with a few other things that are original thought that actually do.
"holiday shopping" Discussed on WSJ Your Money Briefing
"Several days that follow kick off the holiday shopping season and account out for a substantial percentage of merchant sales for the year and while millions will hit the stores and hit the buy now button online different generations of shoppers. Go about their a shopping very differently. UPENDING black Friday and requiring merchants to be on their toes and Wall Street Journal reporter. Ray Smith is here to discuss so ray all of our media UH online on TV in the newspapers. It's doorbusters this and fifty percent off that but I want to start with a young group of adult shoppers out their ages. Eighteen to thirty five you you might define them as Jen's e and the merchants can throw all the discounts they want at this group that that's not the goal of theirs while they're shopping. One of the things that's happening is that this generation is very socially conscious I think the term a lot of people use is woke and what that means is that they want to support brands that they feel are either really sort of concerned about the environment they take up social causes whether it be. LGBT rights or or breast cancer. They're really looking to support brands. That have some agenda that aligns with their social or environmental agenda that aligned with theirs. There's so they're not necessarily looking at the holiday shopping season Black Friday as I'm just looking for whatever costs the least and They're really looking for brands. That again support their causes so they might not even be buying more on quantity rather than thinking about a quality. So it's not so much I'm going to buy as much as I can. It's more. I'm going to be selective in thoughtful.
"holiday shopping" Discussed on Here We Are
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"holiday shopping" Discussed on Here We Are
"Next week on the here we are podcast. Amy Schmidt for real this time we just bumped back a week so we could have a timely holiday episode. Oh it's fantastic. It's super interesting stuff. We're talking about new lines in our evolutionary Inari past that have been discovered and ahead to be a we've had to rethink things and you get to hear all about the little creatures features that made that happen. Super Cool episode in a few guys are looking for gift ideas. You know another person. I forgot to thank early on. I work with as I have had talks coming up in Lincoln Wichita Oklahoma City Dallas. And Austin. Please don't miss so it on these shows I think they're probably all going to sell out. the an amazing Brilliant articulate wise Sophia. Oh fear Rockland Will be joining me for those shows and doing book signing of her book when Plant Stream afterwards. But we're going to have a whole whole bunch emerge and you guys. If you saw the good trip tour. He knew I had some fun March. Where we're doing I I know it's merch might not sound interesting. But we're going to have some surprises in store. I think we're going to blow some minds and one of the things that happened was my last tour. I had these lovely Leather keychains with mushrooms or LSD MOLECULE GMT molecule. That sort of thing having some Iowa Iowa ones made for For this tour with a lovely Little Iowa Oscar route stamp in the d. m. t. molecule on them and and That's done by lost sailor design you may notice an acronym they're lost. Sailor design amazing leather workers as they came out and saw One of my psychedelic shows years ago. they ended up. Gifting me a here. We are leather wallet. I need to put a picture of this on instagram or something. Please follow me on instagram. I started started doing stuff with it recently. Certainly I've been avoiding social media for the last year or so Getting back into the stuff. I'm doing just too important and I I have to do all the marketing marketing efforts and everything else that I can in so I reluctantly joined instagram. More Fun than I thought it would be. I quite like it right now. We'll see how my whole myself control issues. Go along with it. But so far. So good but jared loss sailor then I asked him if they could make these keychains for the tour. Since then we've been doing business together for a while. He makes the most amazing stuff. Find me a better other worker there. There isn't one. He's incredible I Got My my Ex When we were together together I got her the most amazing purse you have ever seen and I also have gotten people notebooks notebooks as gifts? There's a bunch of stuff like that that I highly recommend make great unique Christmas gifts especially for the art see creative types in In your area and and if you are looking for D. M. T. molecule keychain chain or something they're only their exclusive to me only available at my shows but everything else you can get lost. Sailor design So so do check them out and I hope to see you guys at head talks. I am very very excited. If if these shows sell out we're GonNa add more shows either. Do bigger venues or do two shows doom two nights in a row still figuring that out in all of it will depend on this first little test run so make sure and spread the word as much as you can please thanks for five years of Listening to this podcast that brings me so much joy in my life. You guys are are the best those of you that. Listen all the way to the end. You are of course my favorites.
"holiday shopping" Discussed on Here We Are
"Ah because as people are listening they are they really are approaching Some of these big sales and there's especially the online stuff stuff is there. Is there much difference between going to the store going to the waiting in line for the Black Friday or or The online thing there do people make better choices on one or the other. That's a great question. I don't know they make better choices on one or the other. I imagine that a- As a as a giver. You probably feel more thoughtful if you took more time to do your gift shopping or actually had to physically. I believe the house in order to do it but interestingly your recipients I'd get mad sometimes I slept in a tent for this young but the thing is the recipient rarely knows or has that insight into what you did to acquire the gift right they just see the end result and so oftentimes as giver. We overweight how important these things are. Maybe ABC's going online ordering everything from the convenience of our living room in our pajamas is going to be just as appreciated by recipients As kind of ten sitting in a tent at best buy at three in the morning on on Thanksgiving. I'm going for like this is A. Here's a fun on strategy. I wonder if I'm GONNA get some laughs. What I'm GonNa do and I and I gotta do it? like I'm actually GonNa do you wait in line. You camp out for hours and then you get the people the worst gifts possible that you tell them that you camped out for that search just like confused like hey here I got you i. I've waited in line for four days and I got you the stack of blank CDs so you can burn. CD's now like you did. What the strategy you know when you give a terrible gift if you can say or show that you put a lot of thought into into it can serve as a buffer as you know we think that the thought counts more than actually does and and oftentimes as when it comes to a good gift? If it's a a good give the recipient like say they don't really care if you thought about it or not but when you give that terrible gift they know you camped out in on. They're still going to give you some credit for for trying nine. What about some of the online Spending so you have any tips for people in terms of I. I know it's just getting easier and easier these days with all the pop up ads with the ease of delivery even even me having having to fit all of my belongings in the vehicle. I still like by too many like cords and things like that that I that I tell myself I need for the show show or whatever and I make a lot of impulsive Choices are there anything any any tips for people avoiding some of their I guess shopping addiction or just impulsive spending average person. Yeah well so there is some research on sort of the pain of pain for things things where it's more painful to depart with cash than to just put it on a credit card and so people end up overspending more when they're using our credit card hard for purchases rather than spending with cash. And I imagine you might see sort of that analogy with sitting in your living room and pointing and clicking on a bunch of stuff as opposed to having to go out and Schlep around town in order to buy things so I imagine like the the easier it is and the less visible visible or painful. It is to kind of make those purchases. Probably the more likely you are to kind of keep spending keep going so walk around with cash cash in your wallet during the during the holidays and pay for things that way. It's actually solid. That is pretty solid advice. It definitely does having to count the money. Yeah it's much more real. That way are well Mary Steffl. You were absolutely fantastic. Both here and on send-up science so I thank view very much for being a part of both shells and good luck to you and all the work you're doing and thank you listeners. For being such a wonderful wonderful curious audience and I'll talk more next week.
"holiday shopping" Discussed on Here We Are
"Frosted this and that and and then and maybe you resist that but then you get to the end. And there's just like the trash magazines and candy and Stephanus just sue and you don't have the capacity anymore to you. You have to know what Brad Pitt as up to in get a snickers bar you know you just can't help yourself and then you walk ashamed with those. Those those choices is I. I don't see that changing in any way I this is turning into a very long monologue but I don't I don't see that I if if you're working in a system where you're like obsessed obsessed at the bottom line. I get from the owner of the grocery stores point of view. I mean this is. That's the choice you make. It's kind of a smart choice to make from that. One person's sends point of view. But we won't point. Is it okay for like the government to step in or something to have policies where it's like no you can't you have to. Have you have to have the kids cereal at like the top shelf. So they they can't grab your your little You know little monkeys. That can't can't help themselves aren't aren't like crying and throwing fits every you know. Yeah Yeah so you know people are going to be using this choice architecture. Our to try to sell you more of the trashy magazines by other people might be using it to try to encourage healthier eating and because it's such a powerful influence. Actually you know. There's been a a lot of concerns about like what. What should we do on a policy level of actually protecting people from those nudges? That are designed to nudge them toward something. That's maybe not in the consumer's best interest and so one of the things that's been advocated quite a bit as well. Let's just tell people how these nudges or how this tweets architecture has been designed to encourage them to choose these devices and then consumers can make an informed decision for themselves excels about what's best for them and so. I thought that was an interesting idea that I was really skeptical of and so I actually set out to look to see does just telling people that these influences are out there. People any less susceptible to their influence and as it turns out no telling plane he pulled out a false intended to affect people's behavior so a default might be something in like in pre checked. This box in this email. I sent issues such that. You agree unless you check it to subscribe to all of my other emails. I ain't going to be sending out so that's a way that I've kind of set up choice architecture. It a fall such that you will receive the emails by default unless you actively opt out the alternative would be. I make you actively check a box to opt in to receive that so this this is this is a very powerful influence. We find that telling people what that fault is and how that's designed to influence. Our behaviour doesn't make them any less influenced wins Bhai that defaults they might actually form judgments about the person who warned them about it. They might trust you more. If you were honest yeah I included this here to kind of make more like you to sign up for this subscription list but again it doesn't protect them in a way that I think policymakers this kind of hoped that it would and so if anything if you really want to try to protect consumers from being influenced or manipulated by these kinds kinds of more nefarious nudges. You really got to try to target. Why they're effective in the first place and part of that has to do with the way they changed the way we think about out those choices that leads us to focus on reasons to choose that default option first and foremost and only later? Did we actually consider why we might have preferred the alternative. Yeah yeah I I mean I have a very distinct remember. It'd be because often people are like. Hey talk with scientists you learn all this stuff jeff. Why do you still make such horrible choices all of the time? These people are my parents and other people that care about me But I I mean I distinctly remember I I think it was It was Dan Arieli Book. I think it was what is rationally the irrational. I believe that's the one that I was listening to audio book and I mean it was just talking about like I don't know candy at the grocery the store or something like that and I stopped to use the restroom and I'm just I don't do it. Shane don't buy candy. Don't do it and I walked out out of that gas station with more candy than I'd bought in some time so I don't know it seems a lot of times it's not enough off just to be aware of how these are influencing us to to be able to buffer ourselves against those influences sometimes it only just gives us the greater insight to recognize is. Oh yeah that was in a situation and I totally fell for it again. So let's say that there's individuals out there. I imagine imagine I have lots of very bright podcast listeners. That tune in for things just like we're talking about to become more aware and so someone wants to be like a Consumer Ninja they. Don't they don't WanNa they don't WanNa fall for all of these tricks that just WanNa make the best consumption choices all of the time. What can they do? We Stack Ocean forest. Yeah it's it's actually funny in. Our field has made a lot of strides in identifying some of the ways in which we make predictably irrational decisions decisions. And it's made far fewer strides and figuring out how to get us out of that mess So I don't think there's a short answer unfortunately for you on that one. Thanks all right. Everybody it's so the message for this podcast give up. There's no hope for any of us. That's the message of every every Episode usually So are there are other countries where they're implementing more you're Consumer policy to kind of help nudge people in the right direction. And have they seen any or even even just different states different policies and and has there been anything that actually does work so one really exciting movement. That's happening and governments right now. Is that more and more. Four countries states and even cities are building behavioral insights teams to help inform the people designing policies as such that. They're actually informed by how humans make decisions and it. It seems like such an obvious thing. But it's such an oversight. They designed these policies for the the perfect robot that never misses deadlines and fills out the form. Exactly right even though you need three. PhD's to be able to understand what they're asking and Dan and so a lot of these governments are building these teams to help figure out. How do we use the best of what we know about how people make decisions in order to design more effective and user friendly government policies so I actually had the opportunity to serve in the United States Office Valuation Sciences which is based at the General Services Administration Russian also worked on the White House Social Sciences team under President Obama and in those roles what we did is we looked at different challenges that our government agencies were facing facing and trying to design and administer policies to try to support the people and and what we would do is we would come come in and try to figure out? What are the behavioral barriers to? This program isn't working as effectively as it could. How can we design a an intervention to try to overcome those barriers and rigorously tested to see what works and what works best so as an example you know people in our military? The opportunity to sign up for thrift savings plans wants to save for their retirement. But unlike in many organizations where you're sort of enrolled into these plans automatically by default. Unless you choose to opt out out our service members were actually having to actually opt in if they want to be a part of these plans and what we know from science is that people often don't take that step a small as it seems to kind of actively sign up when when that's the choice architecture and one thing that we did is we worked with them to you. Make it at least an active choice rather than an opt-in choice and what that means is instead of having to fill out a form only if you want to join the plan and your explicitly asked during your hr kind of orientation to make an explicit choice. Yes or no I want to be part of the thrift savings.
"holiday shopping" Discussed on Here We Are
"So yeah. There's something about those experiences. That really are more unique and special and really forge a connection between the giver and the recipient the end. Yeah I mean how hard you get. Someone a SPA treatment. It's a age. Old surefire yes that one enjoys his Yeah that's So what I mean I I how do you test something like someone's In of the material versus an experiential gift. So I mean oftentimes. They'll just ask people how much. How much do you enjoy this gaffed? How much do you value this gift? So most studies have focused on just asking people to self report how they feel about them again without the give her being present actually also. I've been doing people. Yeah Yeah people totally. The is highly why none of us get that feedback that we're terrible gift givers because he's never gonNA admit to our faces right. It was only like a year it through the grapevine or earlier. Maybe they didn't really want that embroidered. You Know Oven Mitt said that you know maybe I really not going to use that all that much especially like clothes for I I mean I mentioned Brian Rienscher. But it's like it's just such a bad idea because now especially I feel like your significant other. I mean sure. A lady might Like if if she was go. If you're walking by a store and she is like that's a great neck. Let L K you go back you get that assure her but the guy just like take a wack at like. Oh I bet that dress look on her and fit perfectly. That's that is a risky risky strategy. Pretty ballsy and yeah is is GonNa be a little tougher to meet that one work so what what about. What about gift? Cards is that Is that a way to kind of clean the filth off of cash before for a before gifting it to someone absolutely so I do think that most people think that it's more okay to give a gift card than you know the same thing thing and cash it. It feels more awful you know actually in China they have a tradition of putting the cash. A red envelope before giving as a gift and suddenly it goes from being on the as crass and inappropriate to give as a gift and now it's totally okay because it's in the red envelope and so part of that is maybe the beliefs or rituals we around these things But you know I it turns out that gift cards are actually the most requested gift every year the National Retail Federation actually actually sightsee statistics and so even though we might as givers have more of a tendency to gravitate toward those tangible items. Those those gifts that again are much more specific and tailored to the individual. Most recipients actually really enjoy having a little more flexibility all. That's the delivery method. I here's what I'm UH. Here's what I'm doing this Christmas I'm Kinda going for the holidays I'm going to have a t shirt cannon filled with dollar bills Dell's I walked in and Bam dollar bills everywhere everyone's excited they're scrambling for experience and something flex best first of all so I WANNA get into. Maybe we'll get back to some of the stuff in tie everything together in this perfect perfect professional way right at the end. We'll see I'm optimistic. But I I do WanNa hear just a bit more about just your background generally and and how you got got into doing what you're doing in more of your main work now absolutely so I'm interested in social decision making and so I was trained as a social psychologist first and then me and my way from that into the area of marketing and I think what really drove me in that direction. I'm really we interested in these questions around. In how do we make decisions within four other people so interesting. When do we recruit other people to help us make decisions so when we asked that Salesperson Ham shopping for a gift for my friend Shane what do what do you think you might like? You know what these items is more popular. I'm interested in what are the barriers carriers. Actually gauging what somebody else might like and respond making a good decision for them. And then how do we support people people in making better decisions so whether that be US advising a friend or whether that be a business or a government trying to support people in in making better choices Yeah I I'm I'm not afraid to ask for help. But what about what about this situation. You go to a restaurant Toronto and I do this quite a bit. You know like I have analysis paralysis I want. Do I want this Pot Pie. I like Popeye's but it's not many and I'm kind of like the situation or Or do I get to the stroganoff. I don't know what restaurant that I'm a as a fantastic restaurant stroganoff and Popeye's in my opinion But but then you get the I mean I know now. This isn't related necessarily but I'm always scared that the the the waiter is going to be like well. The yellow fishing old. I mean one of my favorites and try to on not. Isn't that a concern at some of the you you go to a department store or something like that of them trying to like unload some of their Stuff that's it's been collecting dust on a shelf. Yeah well certainly my delegating the choice to that salesperson. You're putting power in their hands and if their goal is to up upsell you on the nicer bottle of wine or to nudge you to buy this dish that they really just need to to get rid of because no one else else's ordering it then you're giving them that opportunity to kind of push those items but I venture to say that it also may help you out in that rather than sitting there like for a half hour kind of going through that menu at the pot pies and the stroganoff cheesecake in though whatever the cheesecake factory's and when it comes in their worst suffers from analysis analysis paralysis that that is not where you should go to dinner. It's so many different options But yeah like if you're in that situation sometimes just having that out having somebody to whom you can delegate it might save you from sitting there forever before being able to actually make a decision to put in someone else's hands plus it makes their day. I mean that's why you get into retail retail. Sales is for the power so so what are the domains that that That are the most optimal to delegate. And when should you take matters into your own hands because my parents have been telling me for a while to start your own open acting more responsibly. In and if I could use this research as an excuse yeah yeah well I mean I think if you have a set preference and you know you want in particular space. I mean anything. That's a great time to exercise autonomy yourself right and if you if other people are not going to know what's best for you compared to what's best for other people all then again that's a situation where choosing yourself is going to make you better off than somebody who doesn't necessarily know your own personal idiosyncrasies but one thing that I find is is that a lot of past work marketing. Assume that most people prefer to make their own decisions that they really hate it when other people try to make choices for them or take that the choice Autonomy away a lot of my work suggested actually people find it relieving in many situations to be able to step back and say you know what I really. You don't know what I want to order tonight. which which is better the stroganoff or that pot pie and so for many people? It's away to kind of alleviate that sense of decision paralysis and actually walk away with something rather than nothing. Yes so what about what about a combination of both where you know you go into a restaurant and you're like all right. Here's the ground rules Less red onions. I don't y there in everything. All the time are don't need. I don't need to brighten up my instagram. Pick of my food that I buy all of a sudden rat onions. It's just infiltrating all of my food choices. Skip the red onions. Morale Alpha sprouts guys. What do you got for me and then you let them Kind of the guidance from their sure you just volley it back and forth a little bit So you both get some input into the decision actually one of the things that We usually really do and we give people the option to delegate as we start by letting them narrow down that choice sat so you're not letting someone else pick from every option out there for you. You're saying here are the options. I'm considering which do you recommend and actually as the choice that gets bigger and more overwhelming the more we might actually prefer to switch roles roles and let the other person Kinda give us a narrower choice that you know. Here's the top three things we recommend off of this novel of a menu and then you can just sort to say of those things. I'll go with this one So yeah there's a lot of people. These days are very kind of suspicious of of our rightfully so of a of sharing our of our privacy on on on the Internet and Amazon knowing everything about us and I am mentioned My ear hair on twitter or or something because I'm all over disclosure and and then the next thing I see there's just psychic ads for air hair trimmers and and things popping up in its head a creepy feeling but the but the other side of it is is that it's like actually near the near hair trimmer right right then and there and look at a great price. It's going to be delivered to me in two days. Yeah there's a lot of researchers trying to figure out where that line is between super helpful in super creepy and you know. Most people are convinced. Their phones are listening gene to them and they've actually asked this congressional hearings And and so far the answer has been been known that they possibly have the capacity acidy to to listen to everything that we're saying And yet at the same time. There's this kind of eerie feeling. Sometimes when we're seeing the ADS pop up on our our feed. That someone somewhere is is aware of of kind of what we've been thinking about her wanting lately yeah might be confirmation bias and things sometimes mm seem like very synchronous Dick and everything more and more connected than they actually are. But I mean I've had I've had like a episode where in particular there were. Someone mentioned this bizarre condition where people have like a really hairy face and And like this woman. Ed Written a book about about this one family that all had This connection.
"holiday shopping" Discussed on Here We Are
"Your house and you're like you're pulling this the snake ladle out of your storage box and you're just ladling soup around like this is just in your every night ritual get so much use out of this thing absolutely well I think part of what makes gives socially connecting. Is that reaction. The recipient is that sense in which you feel like as a giver. You have impressed them or made them smile. And so as a recipient you want to give that message whether or not you actually liked the gift in verse plays I mean do. We need to do gifts. I I don't know I guess it's for me. It's just it's a hard I like when I'm in a relationship. I like the excuses to buy gifts for some I. I find the family gathering then especially like work gatherings and stuff where you where you have to bring a little something. That's just a nightmare. The situation for me and it's only like two times the it's like people's birthday and Christmas that's about it like I feel like if we don't need all the rest of the time I don't know are you. Do you get to wake up Christmas morning excited to me it. Just it still feels like it's something like for the kids. Yeah Yeah I still get excited in these moments mints jerk. I'm a big grinch that a lot of those. A lot of traditional economists might sort of question is practice of giving people gifts and trying to guess what the other person's preferences are. There's a economists By the name of Waldvogel here who has been accused of being a bit of a grinch grinch himself because he has this idea that there's this dead weight loss and gift giving where inevitably the gift that a giver decides to give the recipient is valued about ten percent less than what they actually spent on it. And so you know. There's a lot of economists that might say we're better off just giving someone cash so they can go out and get whatever it is a truly want so it actually inspired a project so one of the things I wanted to look at A. Why do do we bother to constrain gifts such that? They have a more narrow us right so I could give you a visa gift card that you could spend anywhere on anything or I could even stay in the Gift Card Realm. I could give you another gift card but this time maybe make it to your favorite restaurant your favorite store by constraining in it. I feel like I've been again more thoughtful giver because I've signals on about you. I've tailored it to who you are and I think that's going to anymore. Socially connecting but in fact actually overestimating how important that is to use a recipient in fact is a recipient actually prefer a little bit more flexibility. That you know you might my actually be able to go out and get whatever you want or need right now. So maybe you need cookie cutters and shapes other than cats right now so even if I give you that kind of perfectly tailored gift that really hits the Bulls eye of what I know that you love. It still may not satisfy whatever it is that you're craving a particular moment. I mean you live in Boston where you know. This isn't this isn't the Midwest where where you can By like an Indianapolis a four bedroom house for a hundred thousand dollars or whatever. There's there's only I lived in Boston for six years in the Said said the blocks away from here and you know there's only so much Stuff you can fit it. I've now I basically everything that I own in his in my vehicle and I'm hard to buy for like people need to now. People are jumping through hoops to be like. Oh there's this new like device device for your for your car visor something to to shield the son in a different way than I'm I'm now making up new products that I imagine imagine exists but but it's like I kind of at a certain point like can you just say like hey good to see a happy holidays like I actually don't feel like such a monster say address. I'm totally with you on that right. You know I hardly have room for the family. Size is toilet paper roll in my apartment let alone like all these single use appliances right so you know like they make you know blenders for smoothies these but then they also make the Margarita machine. That's specifically geared toward that or you know the food chopper processor. You probably could have one device that does all of those things things and for most of us actually might prefer that you know versatility but you know again. It doesn't quite feel as as special if you could use it for anything that if it's just for that one thing that I know you really love I had many pot pie maker for I mean I do love Popeye's and small I mean it was. It was actually pretty great. But the idea that there's like so many you know every kitchen gadgets. Store for now is the. And that's that's I feel like that's a Lotta. I feel like those stores just Russia during during the holidays. But it's always such kind of ridiculous this one time use stuff. Why is it so why does it feel so like dirty to give someone cash? I think. Yeah it feels. Thoughtless appear like you're thrown at in their face. Here's some money happy holidays. There's vibe to it definitely doesn't have that sense of of signal value or I can show you that I know is on the in about what you that I've thought about that thing and use that to pick something that's perfect for you. I think that's actually an important thing in the back of a lot of people's minds when they're picking out gifts is can I use this to signal. You know how much I know about this other person much care about this other person and and cash doesn't doesn't have that capability of showing that I put a lot of thought or effort into this right but a lot of thought never it into this and decided cash is really what you wanted or I could have put three seconds of time into that and so I think that's important and again it's at signaling motive that I think often will lead givers to choose news things that really deviate from what the recipient of really wanted if you just ask them you know so oftentimes give our recipients. We'll put together registry. Those are the things that I actually want and actually use and it's the people that are closest to us that actually are most likely to go off registry and get us the junk that we didn't actually really want because it enables it's the only way that they can show that they actually put some thought into it and came up with something themselves they see the registry. They're are there one of the few people that knows about probably and then they don't go for it any- yeah I mean. I'm I'm tough to buy like I'll take a cool shirt but good luck finding Shirt Cooler than the shirts that I already have. I have lots of cool shirts as you can see. I'm wearing a cuttlefish. Spaceship Shirt right now. I mean you're not gonNA find a better shirt than that to give me Here's what I think that people should do for the holidays have more parties more gatherings. Put your money into that like I like I like by people Meals and stuff takes some people out. Hey Tonight's on me. That's the sort of thing I'd rather do so then get someone a gift area. Go to someone's Christmas party and they're like wow. You've got a juggler for some reason. Why did you do that? Who knows but you really went all out on this party? Those those to me seem like it would stick in someone's mind a little more than like the material. Things like the experiential Syrian kind of gifts or activities absolutely. There's research to back that up. So we do get more long lasting pleasure out of have experiences then material items and so there is evidence to suggest that those things are going to bring us longer lasting happiness other also more socially connecting so so even one aspect of that is that we often will go experiencing that dinner were experiencing that comedy nights together so that makes it socially connecting. But even if I get you a gift card to go get a massage and relax on your own. It's still going to be more socially connecting than if I gave you like a more material item. Yeah like the take homes buy back scratcher kind of thing and.
"holiday shopping" Discussed on Here We Are
"Just in time time for the holiday shopping. Thought it'd be fantastic really interesting episode and you might be asking what am I thankful four. Well guys it is the fifth year anniversary of the here. We are podcast at the day. I'm recording this. A few days before are this is being uploaded near hearing it. I am celebrating five years of the show. It is amazing that I've been doing this for five five years now I've interviewed over one hundred fifty scientists. It's been quite an adventure and I am so thankful to have so many listeners is that are interested in this stuff that I find absolutely fascinating you know and I I have Really no business is hosting a science. PODCAST it's strange to find myself doing this. I I just wanted to be a comedian. My whole life. I never paid attention in school. I wasn't wasn't that big of a reader when I did start comedy and but when I was reading I was always reading science books. I was always watching things like Ted talks and I was when online classes started happening. I'd check those out various lectures and I just became more and more more obsessed with science and I had caught some breaks in my career and and Ben Fortunate as a stand up but I I also had a yearning to be talking about bigger ideas and science was where I found a lot of really satisfying answers. There's more importantly I was able to ask even bigger questions about life and I started reaching out to academics some. I don't know seven eight years ago ago or something like that. Got To become friends with some academics. Like my first guest Mardi Hazelton and my good friend Peter McGraw. Who's been on the show a couple of times and they were really encouraging and I just had these fantastic conversations with all these academics? I I just thought that these conversations needed needed to be recorded and someone should be doing it and so is like I make that happen. Why not you guys that know me? No I'm I'm a bit of a thrill seeker. I'm a bit of an adventure in. This is one of the biggest adventures I've ever been on. It's scary I get nervous every time for one of these podcasts. I I never feel Ready enough or Capable Paul enough Because I I didn't read enough as a kid. I'm insecure about finding the right words for things us and it's just a thrill to do it and move out of my comfort zone and keep pushing bring things forward and I've learned so much as I hope you guys have as well and I get such lovely emails and notes from you guys is all the time and you come out to shows and tell me how much you appreciate the show and I appreciate you guys. So thank you for listening and sharing airing and reviewing and all those things that you do to help me out and help spread the word and help get more listeners. Including a I know a lot out of scientists that get emails from you guys after doing shows. And that's really encouraging for them and there's academics that listen to this that have partnered with other academics that they've heard on the show. So we've we've made things happen together. We've made a new research happen together. That wouldn't have happened otherwise and this is just a really special thing and thanks to The Guy who helped me launch it it remained. Naser did some of the early artwork and editing and has given me all sorts of wonderful advice and wisdom through the years Jimmy Fro now. Edits the PODCAST. Because he is Stickler for detail and quality and spends Crazy amount on a time. Making sure these podcasts. Sound perfect for you guys. Mike Kaplan and Zach Sherwin best song in podcasting testing. Who's going to argue with that and my fantastic art witch conceptualized After Our D. M. T. trip by the way who's done by the amazing visionary artist Toepfer sites who will be joining me at head talks in Austin coming up right around the corner and tickets are already starting to move her head talks. I got that exciting projects. standup science has been going strong. I I've now had almost almost two hundred scientists on standup science this year. Were aiming for more than two thousand twenty. It's a lot of work it's exhausting costing it's fun it's rewarding and I I just can't get enough of this even on the even when I'm having a bad day and I I don't want to get out of bed or do anything having to be forced to get up and go to interview that I had already scheduled or Do standup science show or something like that. It always brings me to life. I'm always so grateful for it Afterwards sometimes it's a lot like exercise where I dread doing it and then afterwards I'm just so happy that I've done it and I am so happy that I've done five years of this show hoping there's going to be a lot more in the future. We're trying to add a bunch of new things. I starting to use instagram. The highlights of the show up on that to get more listeners in in some things like that to work starting to work with some different universities and collaborate operate with people. Lots of exciting stuff to come especially since standup science has been taking off. Things seem like they're clicking into place. A bit sever as fast as you want. It's never exactly the ideal version of of how you might Picture when you're first coming up with the ideas but that's when some of the magic happens as well I would have never pictured doing being a science podcast when I started my comedy career and now it's the my favorite thing that I do. I I wish I just did this. PODCAST best fulltime. That's how much I love doing it. And so thank you guys so much for all your support and please continue to listen. Please continue to share are and have a great holiday season are we. Yes where are we here. Why are we here not entirely clear your existence by random share with no less to post eventually initially lower reading? Welcome to the here. We are podcast doing another fun episode in Boston. I'm talking with Assistant. Professor of marketing at the d'amore mckim School of business at Northeastern University. Please welcome Mary step while everybody. Ah Mary thank you for joining me. Thanks for being on standup science. You were fantastic and listeners. By the way many of you obviously didn't get a chance to be in Boston and see Marianne standup science. She has a fantastic Tax Talk that you can google and check out and kind of hear some some of Some what she talked about on the show And today I thought we'd do a little special kind of timely episode. We won't talk about this the whole all time but it's at least a good place to start. The holidays are approaching Thanksgiving right around the corner and Do you do. Do you do the like the Black Friday. The online deals that you deal deal with all that we joke about it in my family but we don't actually camp out and do the whole black Friday thing we kind of wait until everybody's gotten their their fill and then kind of make it out to the stores once they've cleared out a little bit. I mean there must be some other other I mean it must be exciting for people to be a part of the experience because I mean what are you saving a hundred dollars. Are something like that like to me. That's not I mean that's just if you're factoring in what like your hourly wages or something thing like that. It doesn't seem like you're saving enough money to be camping out. Am I wrong. In this assessment I think for some people. It's just the shopping is is half the fun and the ritual that all In putting that time and energy and thought into all of it I think is part of what makes people feel like they've been a good gift giver and You mentioned on stand up science a one common mistake. A few common mistakes people make when giving giving gifts and It was I had never heard of such a thing before the thou I especially liked the buying the same gift for everyone. Can you talk about absolutely so one thing that happens when we do our holiday shopping and have a long list of people to shop for at the same time is that we often end up passing not not guests that we know it'd be better liked by everyone on our shopping list in favor of something that's unique and different for each person. So even if I know each of you my like this one thing. The bast lifetime subscription to stand up science. Then yeah I might pass that up in favor of getting something different and unique for someone else on my shopping list so I feel like a thoughtful. What Giver Ver- intriguing? Each person is as unique and special and so this happens when people are trying especially hard to be thoughtful it makes makes a person feel more thoughtful to treat everyone unique and different and yet it leads us astray in many cases so it makes it more likely likely that we are going to pass up those better light gifts for our closer friends than those that we might care a little less about making sure that it's exactly right h again because we feel this pressure to impress those we really care about and show them how much we know and understand. What makes them special in different from everyone else else? Even if they're never gonNA compare gifts with somebody else on our shopping list and it means that when we try extra hard to put that extra time and thought thought into it we end up over thinking it and being extra prone to passing up those gifts. So you're actually better off not over thinking trying to go with your gut and pick the thing that that comes first to mind. Cause that's more likely to be the thing that that person really wanted I so there's also that puts a lot of pressure. I feel gifts sometimes. Put the pressure on the receiver as well. When someone's clear we put a lot of thought into it and then you're like Oh yeah of course like take a snake ladle and they're like remember because you love snakes? I oh I had a snake when I was America. Yeah that's the thing. That was very thoughtful. But now they're coming over to.
"holiday shopping" Discussed on Pamper My Business Podcast
"Business Saturday a really a holiday roundtable that I'm giving on slept so ensure the women who read the article Article Take Part in the event learn about what I'm doing this holiday season get on my mailing list taking the roundtable to get ideas so that they can figure out how to monetize this holiday season and obtain time they find out about the one woman link-up and my ah plans for us to do some fabulous stuff this holiday season together well being that you know I do have a mailing list split Munir list is not as big as my audience on Lincoln I have about twelve thousand or something followers why article so I get a better reach if I publish on Lincoln with Paul goes to the search engines Google picks it up with also be picked up by my what does that Google my business which got me into for is in together so I have more traffic in a wider audience of women and people are fascinated with the new event featured because it's new some of them didn't know about it and China figure how to use it so then stopping combat see what I'm doing and we're talking about it which like I said is a way for me to let them know what I'm doing I just I mean engaged to so examples we just share are just a couple of things that you can do to market what product that you want your target customers coming to buy from you that will meet me that they have to other ways contest twice the nears What else Gerald own surveys right now you're trying to figure out what to market to your customers this holiday season do a survey survey found out about the gifts that liked to give to their family members and their business associates and of course what their needs are for the coming year here and you can actually create products and services for next year that they could buy now just remember keep it simple so be strategic their strategic every J it's best to plan out before you start taking action because because that way you can monitor your progress and if something's not working you tweak it or cut it out you you can also look at giving discounts or giveaway as part of your marketing scheme for your product that you want to get in front of your tardy or he customers for the holiday shopping scene and these products are services by remember you're not just selling to them to buy her her with typic- holiday you WanNa try to promote your product at something that always going to be there that they will always need so off twenty twenty because we ought to be thinking about twenty twenty so yeah they could buy now and it'll help them in twenty twenty twenty so think about that way yeah I agree so what we wanted to share with you in regards to getting ready for the holiday shopping customers that are gonNA come your way and we fully believe that you're going to get an onslaught when you use the tips that we've shared once again or temper my cat it's been Kim Beazley your host and my co host Thomas have a a great holiday season you have been listening to Penn for my business I five cast and I am your host Kathy joined the temper my business community by visiting pamper my dot com where you'll find are free training along with our masterclass for the to be continued you're learning journey about building your friends online.
"holiday shopping" Discussed on Pamper My Business Podcast
"Really a holiday roundtable that I'm giving on slack so ensure the women who read the Article Article Take Part in the event. Learn about what I'm doing this holiday season get on my mailing list taking the roundtable to get ideas so that they can figure out how to monetize this holiday season and obtain time they find out about the one woman link-up and my ah plans for us to do some fabulous stuff this holiday season together. Well being that you know I do have a mailing list. Split Munir List is not as big as my audience on Lincoln. I have about twelve thousand or something followers. Why article so I get a better reach if I publish on Lincoln would all go to the search engines? Google picks it up with also be picked up by my. What does that Google my business which got me into for is in together so I have more traffic in a wider audience of women and people are fascinated with the new event featured? Because it's new. Some of them didn't know about it and China figure how to use it so then stopping combat. See what I'm doing and we're talking about it. which like I said is a way for me to let them know what I'm doing? I just I mean engage be to so Examples we just share are just a couple of things that you can do to market what Product that you want your target customers coming to buy from you. That will meet me that they have to other ways contest questionnaires What else Gerald own surveys right? Now you're trying to figure out what to market to your customers. This holiday season do a survey survey found out about the gifts that liked to give to their family members and their business associates and of course what their needs are for the coming year here and you can actually create products and services for next year that they could buy now just remember keep it simple so be strategic their strategic J. It's it's best to plan out before you start taking action because because that way you can monitor your progress and if something's not working you tweak it or cut it out you you can also look at giving discounts or giveaway as part of your marketing scheme for your product that you want to get in front of your tardy or he customers for the holiday shopping season and these products are services by remember. You're not just selling to them to buy her her with typic- holiday you also try to promote your product at something that always going to be there that they will always need So off twenty twenty because we ought to be thinking about twenty twenty so yeah they could buy now and it'll help them in twenty twenty twenty so think about that way. Yeah I agree so What we wanted to share with you in regards to getting ready for the holiday shopping customers that are gonNA come your way and we fully believe that you're going to get an onslaught when you use the tips that we've shared once again or temper? My cat. It's been Kim Beazley your host and my co host. Thomas have a a great holiday season. You have been listening to Penn for my business I five cast and I am your host. Kathy joined the temper my business community by visiting pamper my business. Dot Com. Where you'll find Are Free Training along with our masterclass for the to be continued. You're learning journey about building your friends online.