35 Burst results for "Forrester"
"forrester" Discussed on The Office Deep Dive with Brian Baumgartner
"Well what a delight that was plus. He called me a great actor. So there's that but in truth brent just as a way of putting a smile on your face or at least my face. I kiss your faces. I'm just gonna assume you're smiling to brent. Thank you so much for coming in. I am very glad that you were able to win. Over the writers with your british accent and survival guides. The show would not have been the same without you and to all of you listeners. Thank you so much for tuning in. Don't forget to subscribe follow. Leave us a review. It's so important. And i so appreciate all of you. Who have done so so far Until we meet again. Which i'm guessing is next week..
"forrester" Discussed on The Office Deep Dive with Brian Baumgartner
"So when you think about the office. Fan is watching the show. Obviously the actors are the face of that show. The actors have gone to do many things afterwards. But i started thinking about you and jen salata and Mike sure and all the great writers that came out of the writer's room the tree of greg daniels and here in the last. Let's say seven years. These are the shows that have been headed by Old writers of the office space force love parks and rec. The mindy project brooklyn nine nine the good place master of none superstar newsroom. Hello ladies four weddings and a funeral q force. Little america smells people. Earth bad teacher trophy. Wife champions guys with kids central park ghosted platform. Never have i ever champions sunnyside. And abbey's i mean that is an incredible list of shows and shows really that you guys Were the all stars of of this creative ensemble. Well greg daniels is really good at writers. I've always said the guy who's best at picking actors is appa towel and the best that picking writers greg. He's great at it. He reads scripts and he can tell from reading a script whether a writer as good or not to a level that is unusual and so he's brought up some really really great writers and then brought them up in a process. You know that dates back a long time. We're all trained up in these rooms. And then we we bring our wisdom to new rooms and so the is this distillation of quite a lot of tv running wisdom. You know that that greg brings and was shared amongst them and then now you know dissipated amongst these other shows yeah. It's crazy. I also heard. Greg takes really long meetings. Oh yeah oh yeah. No the meeting with a writer for greg. Yeah oh it's crazy. I mean Robert pad. Nick may have been the longest writers meeting ever. I think he was there for twelve hours or something. The kind of thing that you do to some twenty. But greg really liked to observe the writer and greg felt that he could not effectively observe the writer while talking to that writer face to face so what he would do is he would call some other writer in. Can you come up here and meet this writer robert panic and so jen salata would have a conversation with panic and greg would sit like a forty five degree angle and just stare robert patton you know and then he would do that with eight ten writers in take very very seriously. It's very wrenching thing to get rid of a writer so you want to hire one with a lot of confidence when you go in right. You know people talk about the legacy of the offices. Certainly these shows and good work. That's done on so many of them is a legacy of the show. Yes i know that greg and others hope for more of a legacy in terms of of tone. Greg thought that maybe the office would change the tone of television a little bit more in the direction of realism grounded acting unhurried plot telling and all of those things that we think of as the platinum qualities of the office. But it doesn't seem to have been that way that even the next mockumentary show. Modern family is structured much more like a traditional show than than the office. Why do you think the show is bigger now than it was when we were. Nbc's top scripted. Show i have my theories. One is just the quality of the show is is truly something different For sure the sense of family that radiates from a great. Tv show is the emotional attraction of a great writer. Named mike reese original simpson's guy told me that the secret to every hit network. Tv show is subtext family. I believe that's true. Definitely true of the office and it's true of the actors of the office as well. You can feel that love that they have for each other and the respect they have free others performance. That's part of it. I also think though that there are certain shows that make you feel good about liking them. People liked frazier more than they actually liked it because it made them feel smart. Those little goes to black and you have a written title for this. Little chapter of frazier at boy. Am i smart. That i like frazier is the feeling that gives you and the office has a little bit of that. You know you can tell. There's something tastes making about. This has to do with behavior over banter priority on realism small. Real these were phrases that flow through the writer's room and are the hallmarks of good taste in drama and comedy. So young people know that they have taste by liken it. Yeah what are you most proud of about the show. Oh gosh. I watched the whole thing from beginning to end with my daughter when she was fourteen. And that gave me an emotional connection to the show that was even greater than what i had when i was there and makes me very proud to be part of that it. It makes my daughter up to me just a little bit which is extremely unusual and rare. Yeah that's nice Brandt thank you so much. It's been my pleasure to talk with you. I mean you're writing your contribution to the show you're directing and all of the heart and soul that you put into. It is awesome. So thank you brian. Well as you know it was a great pleasure during the office with you. And i can't wait to see what we do next exactly. Thanks buddy thank you actor.
"forrester" Discussed on The Office Deep Dive with Brian Baumgartner
"Interesting as an actor quite brilliant its conception pure greg. He knew from the very start. He came into season nine. Saying here's how we're gonna do the finale The documentary will finally air and he also had in mind. This idea that there would be a reunion. Show in the finale and that the word reunion would come to me. Two things as pam. And jim would have split up and would have a reunion in that episode as i mentioned earlier. So painful for the audience. To explore the break-up of jim and pam that we put the brakes on it basically you can see them getting to separation and then it just was unpleasant for everyone and we built on it they they come back together. Sort of offscreen really and they are together in the reunion. They don't have to have a reunion in that episode. Yeah how did jenna and john feel about them. Potentially splitting up. Well they seem very much involved in on board for everything know. It was really cool in season nine. The way the actors were invited into the writers were more than usual. Tell us everything you've ever wanted to do on the show because this is our last chance. Right and jenna and john my recollection is they both are. Ap's and season nine as well and were invited to have serious creative input. I remember john saying something very cool interesting where he was like. This last season is for the fans. Imagine them as your primary audience. Don't have to build an audience. Now this is it. Let's give them the thing they most want and then informed a lot of creative decisions. Yeah are you happy with how the show ended. Yes very much. so yeah I remember going to the screening and the f- the emotions that i felt watching it with everybody who was involved were were so warm and positive. Now just even saying that shows you how completely non-objective my experience of the ending is. You may have noticed that. Greg who wrote the episode He cast into it tons of people who work behind the scenes and you. You're that you're acting debut on the office. It certainly is. Yes and what greg was doing was created a yearbook for himself where he managed to photograph all these people that he cared about so when he watches that episode. It's emotional reunion for him to. I wanna point out. Brian that before i went on camera in that finale episode. I turn to you. And i said brian how do you act. I have to deliver line. What is acting to minutes for you. Tell me how to deliver line. I'll never forget what you told me. Okay here's what had to say was something like i had to say to jim and pam. Now that you've seen you got yourselves on on tv. What was it like. After all those years watching yourself on tv. And i said how. How do i do this. And you said okay. So brent so you know. These guys have just seen themselves on tv right so just ask them. That's awesome you know. What was it like to see themselves on tv. As i okay and that was it you.
"forrester" Discussed on The Office Deep Dive with Brian Baumgartner
"Greg yes jen yes and mike sure yes all told me that their favorite or the best episode of the office was business school. Wow i'm humbled. I mean it's just so beautiful. I have been asked about this episode before. I always say that it's one of these very lucky coming. Togethers of the experience of the writer and the experience of the actor in this case janna and maybe of artists in general. If you think about what we're trying to do It involves dreaming big that we could be special and inevitably we must encounter failure because none of us is great every time and to get greatness you have to put some heart into it. You know writing spec scripts for me. That's really what it's about and there are moments in everyone's career. I imagined when they go. Oh my gosh. i'm not going to be one of those people who who tried and didn't make it. you know. of course. Yeah we all have basically almost been person and we know the feeling jenna fischer for sure i mean. She auditioned for seven or eight years before she was able to support herself and so she really knows that feeling. That's what this is all a metaphor for. Is there anything personal for you. Oh yeah oh yeah big time you know. I really feel the relationship between A young aspiring artists and Father you know she feels like she has failed and her art has been called motel art by somebody who's tastes. She might respect. And here's a guy who she doesn't respect like you do with your dad right hussein. Honey you're great. And that's so beautiful and meaningful. Greg talked about something apparently called truth and beauty And wanted to find like stark truth and reality and small moments of beauty and connection between people like the end of business school. sure well that's fundamental for sure. You know what's interesting is you got also remember. It's a comedy and i remember. There were times when you could drift out of it. I specifically remember early on when i was a new writer there. They did a screening of an episode and everybody loved it. And i remember saying the notes afterwards. 'cause you have three scenes in a row where you're not even trying to be funny and this stay was met by silence from the writers by the way to the point where i thought did they not get it. I repeat it multiple times. And then afterwards i went to paul. Paul what happened. Did you do people here. What i was saying was yeah. We heard it the first time. Stop pounding it into us. But they had realized i guess that shit. It's not a drama. You gotta put comedy in there as well. That balance is so interesting in this art form. Yeah do you remember so. We have the writers strike. We also have a huge recession. That happens during the show. Yeah I'm gonna reference a few of your episodes here but the economy started tanking. Were you writing those outside realities in two Episodes of the show business school. Obviously as an example that you specifically wrote michael's lack of touch of business where business was going but there's also money we're michael takes a second job because you can't make ends meet. Yeah it was. Also you know the story. Line of saber cam. At a time comcast was coming in and taking over. Was that an intentional. That you've got kind of a glint in your i love sabre. Bj novak was very kind of aware of these trends in technology. You know with wolf. I always thought was so prescient. It's such a perfect takedown of of a internet. Startup and greg to greg is always way ahead of trends. I dunno where he finds a time to read the economist or whatever he's doing but i mean we didn't episode. I remember at the time. It was called china. But i don't know what it ever aired as grow. There was one called china. Okay good good. Yeah and that was that. Was you know. Greg realizing oh shit. China's gonna take over the world economy. And what if michael reads article about this in a dentist office But yet trend awareness. Some of those smart writers were were all over that and savers example. For sure Do you remember comcast taking over. No i don't do you remember was yeah well one of the things that paul Talked about was timing that comcast came in and took over and there was no history with the show you know the ratings were declining. We know now. It just kept declining on every show everywhere because people were starting to watch streaming but the office was declining and so they were confronted with this new entity. Here's their big show. And steve carell is leaving so we need to bring another star and that was. That was paul's take on it which. I didn't know that somebody else needed to come in. I don't know where did you net out on that as an idea moving forward. Well what you're saying makes a lot of sense. because there was an obvious a consensus creatively. That yeah we don't need to add one at all. In fact as i recall it was virtually unanimous that people felt dwight should become the new michael and should take over. The office just seemed obvious to us. And the fact that that there was pushed back to that was contentious. Creatively for us So i do remember that. I didn't realize that it was coinciding with this takeover which makes a lot of sense. When did you find out that steve was going to be leaving. I thought that it was sort of known. He had a seven year. Contract and I remember early on. Hang with steve and him saying apropos of nothing. This is the greatest television show that i will ever be a part of. I've never been struck by that because he was not an old man at the end of his career. I've never met somebody who in the midst of doing something great says this is as good as it will ever get. And he didn't mean it pessimistically. He meant it exactly the opposite. Just look how incredible this show is so him. Leaving to me always felt like he had intended to seven seasons. That was what he had portioned his energy for. And he had made his artistic statement that he'd always conceived you're doing and we're always going to move on so it seemed to me like the most undramatic thing in the world. But of course creatively for tv. Show the most challenging thing in the world. What do you do when you're star leaves and you're going to try to continue doing the show. I i love the way. The show responded by the way. It's such a series of lessons in tv making. Yeah so you weren't concerned about the show moving forward but you are more excited about finding out what comes next well. I was oblivious to what was going to be the big challenges there. Greg was not he. Greg sat the writers down at one point said. Watch what will happen. He said criticism comes in cycles. And so you know it starts out. The office isn't getting ratings but look at this champ from coming from behind and now it's great and he was the next stage of the narrative will be the office lost mojo so prepared us for that. He said it happened on saturday. Live and then he goes if you stick around long enough then. The narrative becomes the offices back saturday. Night live is back so it seemed like that was inevitable High feel like the last season and then certainly the finale but but really the whole last season is grossly underappreciated. I feel like one thing. I'm very proud about show is that it was a show that had a beginning and had a middle and then it had an end and and the reveal of documentary crew was such an important element to telling the full story and having the characters see themselves exposed and away Very.
"forrester" Discussed on The Office Deep Dive with Brian Baumgartner
"All right everybody. You're going to love this. Do you ever have trouble picking the perfect gift that will genuinely make someone go. Wow i mean not all of us can spend four hundred dollars on an ipod like michael scott or nit oven mitt. Like phyllis so. Let me introduce you to cameo the platform that lets you surprise your loved ones with the best gift. Ever you can request personalized video. Shoutouts from your favorite stars like me of course or others including snoop dogg. Floyd mayweather chris. Tucker caitlyn jenner oscar nunez david hasselhoff and many many more cameo provides the kind of real fan connection used to only be able to get from a once in a lifetime. Chance encounter or backstage passes at a show. It is the perfect gift for birthdays. Graduations father's day and i have even gotten several requests for marriage. Proposals how romantic go to cameo dot com request a personalized video. And whichever star you choose. We'll send you back a personalized video. So you can. Wow the ones you love. So don't just buy gift. Make a cameo goaded cameo dot com today. The air we breathe the water retiring the soil that grows food for our families. These basic elements are essential to healthy. Happy lives america's corn growers. Think so too across the country. They're pitching in every day and doing the work to produce food and fuel that is healthy in a sustainable way go to. Nc c. g. a. dot com to learn more about how corn farmers grow a more sustainable future for us all that's in c. g. a. dot com looking for guidance motivation and variety from world. Class experts in your fitness and wellness journey. Find it with active the fitness app. That's right for you and your lifestyle. No matter where you are in your fitness journey. You can find something on apt to match your experience level and goals apt of believes everyone deserves. Personalized fitness instruction not just the privileged few who can afford a trainer active helps you feel the joy of moving your body the satisfaction of completing a workout and the thrill of beating a personal best. Choose from over six thousand wellness classes on demand running yoga meditation and much more. It's the easiest way to find your happiest and healthiest life and have fun at the same time. Download the app and try it free for a week. Just go to active dot com slash iheart. That's aa pt. Iv dot.
"forrester" Discussed on The Office Deep Dive with Brian Baumgartner
"This had never occurred to me ever ever until this moment i remember very specifically the moment. You're referencing from kevin's loan. And i wonder if somewhere in the back of a writers mind that led to kevin spilling the chill as possible. I'm glad you brought up kevin's feeling the chili as you recall. I directed that scene. Yes written by. Aaron sure a great collaboration of artists their boy. It's possible i i. It was a cold open and the joke in the cold open really was this contradiction between the area addition of And in in a way of foodie arrogance of this recipe that you're delivering. Yes contrasting with as as you know guttural and lowly a- visuals we can create right. I tell you. I remember with canada's chilly. I was so proud of you. Brian that we were like okay. We're going to build a chilly torino. With a fake bottom so look like it's filled but then brian won't have to carry seventy four pounds right. Who said you looked at the the expensive properly creed with slanted bottom so that seemed to be filled in was it and you were like. I'm going real. Bring me the big tarim. You carry that incredibly heavy chilly container. That was amazing. We only got two takes. I recall because one one take. I did that in one to its. Core is my yeah for whatever reason it has become the thing for which i am known now. I own a t shirt with you carrying the hearing that. Feel it. yeah it's It has become the thing for me for sure and people always ask that and i remember Having told the story on here but someone to me before and we did it. Obviously at the end of the the spilling part at the end of the day everybody else was gone. It was just all the other actors were gone. It was just me and they had cut a piece of carpet right that extended forever like into the hallway around Reception desk over to jim. And dwight's cluster there. Because if the chili spilled on the carpet they would screw up the carpet forever. So they came in there like brian. We have three. That's all that's all we can do so we have to just to do that but yeah it was. It was one take. And the reason. I remember so well was i. Think in retrospect despite three pieces of carpet. We didn't have three of me. And how stained i was from even the first take. I don't think. I could have been been reset moment when you chose to take like printer paper and try to mop up. The chili is so brilliant. Everybody knows printer. Paper doesn't absorb all this sisyphean effort to clean up. Ought so great brian Well i think of any thing that will live on for me way. After i'm gone down.
"forrester" Discussed on The Office Deep Dive with Brian Baumgartner
"Very arche mentality to the show. Yeah one of the other writers was talking to me about That there were many arcs. Medium argon longer arcs right. So like the charles minor storyline for example that was a set arc six episodes or whatever it was and then some especially the relationship type arc's there would be sort of a plan. Yes and if it wasn't creating the kind of energy you wanted then it would just sort of go away right or if it was than it would sort of pick up again but it was always intended to be at least some sort of arc. Yeah well what's interesting about those romantic long-term arc's we discovered that you didn't have to advance them. Every episode the biggest stick around and then six episodes later they can advance and then of course we had this crazy. Turn in a season nine where we were going to split. Jim and pam up and the audience hated it so much we just held on that Kept them together right. Yeah how much were you all influenced by what you were reading or experiencing from fans. I personally never got online. I still am not on any social media you know. I'm catching up to television. Give me one media at the time but did for sure especially in the early years of the office coincided with the early years of big time internet feedback and it. I sure influenced the show. I bet somebody on this. Podcast has mentioned that they were reading online comments and it skewed the jim pam thing massively because who writes comments online. Apparently it's disproportionately romantic lonely hearts right. And that's really what they wanted to see right The history of television primarily has existed. It has been pointed out to me as the central characters. Are the young lovers right Mary tyler moore show or really even cheers right. I mean the central storyline is is sam and diane. Most of those shows. Have the crazy uncle or the crazy boss. And the background that comes in gets a few laughs and leaves whereas the office inverted that right you had the crazy boss sort of out front. And the moments between the young lovers existed sometimes in a gesture. Moral look talk to me about how you feel that. That helped the jim and pam. Wow it's really interesting what you're pointing out. The office is structurally quite unusual. You know you have shows that are center and eccentrics. That's taxi with judd hirsch at the center and everybody else is a character actor. And that's a that's a conventional structure The office in on way it splits things totally a little bit. You have a a big powerful comedy star at the center. Who is not the point of view protagonist. So that's interesting. It meant that frequently. We'd have a more comedy storyline in the a story with michael and dwight for example and then more straight romantic beast story with jim and pam. Greg used to say a thing. I thought was very interesting. Totally he said separate out the scenes that dramatic tone from the scenes that are comic tone. He called it the mc. Dlt they had this hamburger that was served hot in half the styrofoam container. And then the other half. The styrofoam container was cold lettuce and tomato. And the gimmick was you buy it and then they put it together in hot seat hot and as cold. That was what he used to say. Keep the hot side hot and the cold side core the funny side. Funny in the drama side dramatic interesting. Yeah yeah I talked a long time with rain about this. I was probably too nice to him. But i think in the history of television you are hard pressed to find any comedy duo. That was better than dwight and michael What what do you think was special about their relationships and the and the way they were written that brought such comedy gold. I remember asking rain. One time about his view of dwight and we came to realize that we were writing a character that was. You know the nerd of weirdo. That you make fun of for comedy but that the performer was doing something much bigger than that. He was not making fun of this guy. He was celebrating him and it just seems so obvious to him. That's what one would do. He said yeah. You can't go around. Judging your character you know and you could see how much he loved white. So he's bringing this genius. That's very rain. This adoration for the marginal guy. And i mean steve carell known in the improv community is one of the greatest of all time. So it's really those two in combination and yeah. The dynamic between them is something extraordinary to what did what did you put Could you put your finger on what you thought was their essential dynamic. I think that they were two characters both through the writing and the performances and their intention that were so perfect. All michael wants is to be loved right. Dwight loves him and all he wants is michael's approval and acceptance. And it's almost as though because because that's the person that he really has. Yeah he somewhere deep inside does it trust him. You know like like on the conscious level but that like so. He shows disdain for him for loving him even though that's all he wants. Yeah michael has to play as though he doesn't care for dwight because there's other cooler people that really. He should be friends with right kind of attached to that school yard schoolyard. Abundant in the nineteen fifties all of a sudden but like grade. School thing. where it's like. Oh i wanna be. I want the popular kid right. I want ryan. I want jim. You know those are the cool kids. Maybe it connects to that. I think you're right. that's right. That's the funny irony of it is you. Can't accept the adoration of the one guy who worships him Right but you brian. I think if any of your guests pause to kind of analyze what was great and is great about you as a comic performance. Oh that's unnecessary. But what does that come in. I don't know i mean. please go ahead. if there's something you want can't stop you sure what anybody who watches you perform. You can see it. But i thought that you had this tremendous collection of gifts in that. You're obviously able to do real acting anytime you know. You've got the big time dramatic chops but in addition the comic chops and the physicality which is not easy. I remember they allowed me to shoot a web sewed of low four partner that we got to do. Where is long to kevin's loan where you're gonna sell ice cream from a truck and it was all fantastic but the mo- stood out for me. Was we just had this bit where you had to walk out of the building holding a suitcase or briefcase. Yes and the instruction was. Can you kinda just stumble on the curb and the briefcase flaps. Open or something. I don't think we had planned at all but you did. four takes. Each of them was just great. They were so real and the and the way you would turn back and try to close it give up and and i was so impressed by that especially when later i had opportunities to try to get physical comedy for other actors and i found most of them can't even begin to do festival commun- well it's interesting because.
"forrester" Discussed on The Office Deep Dive with Brian Baumgartner
"Do you consider greg teacher. Oh for sure yeah. He's a friend of mine forever now and we were in the trenches at the simpsons ten. Am to ten pm you single day. So we're all buddies but for sure. Big time he Someone someone told us this exercise that he had uh something that if you were having trouble breaking stories and he called it unlikely duos and there were no cars on the wall with all the character's names and the idea was to pick two characters you would not necessarily associate with each other together and then write a story on that i think that's always a great method Early on back on nurses for me. I asked one of the senior writers. There what makes story and the guy called me into his office. His name was bruce ferber. He closed the blinds. Shut the door locked it. And he said a story is usually about two people and then he unlocked the door and made me leave so commonplace. But it's actually the key right. That's what's great is. What's an unusual. That's how i got my first simpson's episode. Was i paired homer vs patty and selma. It had never been done before. So i got an episode right but for sure on any show you know what to characters have never been authority. Do that right now. That's genius. It's the small attention to details when we know the characters and how characters would behave. You almost don't need anything more than this. I was told that during the testing of the show. With the gyms. And the dwight's the direction from greg to the actors was very simply Jim bring dwight a glass of water right. And then what happens right you know. Dwight is going to be skeptical right. Because you you know. He's afraid the gym has done something to the water. And i thought like you guys did such a great job of of that of studying the characters behavior and how each character would behave in a given situation now. You've you've you hit on the head if you notice Ask greg what his favorite television show is of all time i remember. He was being interviewed and he sat there for an hour. Trying to think asking the right of what they thought it was. Larry sanders and Appetite if you ask him he'll give you the same answer. I worked with judd. On a show called love we did for net flicks. I was the head writer there. And i remember. We delivered scripts to judd. The i four scripts. I thought they were good. They were real clever and funny and he was so bummed and as he tried to articulate what it was watch the larry sanders show and by the end. We had a phrase amato and it was behavior over banter. Never forgot it man. You know you don't have to have clever wordplay if the characters are in an interesting behavior now. I can tell you to behaviors that are funny for actress. One is lying always funny right other generally his seduction unless the first of. I suppose it's really hot. It's going to be kind of funny right so i wonder for you as a comic performer. You know you're talking about the glass of water thing which is complex behavior there other categories of behavior that are funny for you to perform. Oh that's a very interesting question For me the biggest laughs that i ever remember was when holly was told. Kevin was slow That was my recollection and people went sort of bonkers about it and i think the reason why is because it was a very simple joke that is set up by years of history knowing the character and as soon as you hear the setup of that you know instantly that she will believe it. There will be confusion between her and kevin. That could play out as long as we wanted to. I think that when you truly when you have the time to create a character and there's an expectation from an audience on how that character would respond. Yeah the anticipation of that and delivering that or the opposite of what the expectation is to me. Those things are very funny. Wow that's gold You one point said this. It has been said by wiser artisan. Meet the more personal. You make your writing the more personal. It will become Do you feel like you right. Personally i aspire to for sure are medium is very interesting because it's collaborative and i am hired to execute the vision of somebody above me and he you know i've come to think of the writer's room as an art project. The the show runner is the artist of the show. That's the picasso. And we're all there to sort of make his or her vision. Come to life having said that when you get an individual episode of certain point they send you off and that's when the art form becomes yours and you really try to pour yourself into it so on the office. I always did try to find what was personal about it for me episode. Yeah right So you join in season three. We've got this Stanford story gems away and your first episode that you wrote was the merger yeah Which was about the branches coming together are really them being folded into scranton but nonetheless you have new people coming in. Was there anything about your personal experience. In entering this show or entering the writer's room that mirrors some of the stanford people coming over. Oh yeah i think it's very common in any dynamic if you have a workplace and somebody new comes in. There's going to be a feeling of like we're the old guard right was always true in every writer's room i've ever been in. It was true. I shouldn't say i know but i could feel it in the actors new actors coming into the office. Of course there's gonna be a period of almost testing. I would think that that goes on subconsciously. I've never met a nicer group of people than the actress on the office but as professionals there's this sense of we're trying to do something at the highest level you can you step in and do this So it wouldn't surprise me that the the new actress felt really challenged when they when they first came in. Yeah there's a weird sort of dichotomy that existed on the show right so when you think of the office it's really about the bullpen. It's about the same group of people that exist in the same place over nine years but of course when you just back up a little bit. It's really not true. And i feel like you guys did a great job of creating energy. By infusing that stasis with new people or you know even making jim go away that creates a different environment I thought that you guys did a really great job in keeping that energy while still maintaining the feeling that nothing is changing brilliantly. Sad i mean. I think the lion share the credit probably goes to greg and his three dimensional chess that he plays with this line. I remember greg had figured out that. Tv shows should have arc's before anybody did tv. Historically you're watching individual episodes that could literally be shuffled in syndication. They were designed to be unrelated to each other right and greg recognized. That are working out was the new way of doing things. He was reading. Game of thrones and game of thrones started. Airing oh my god. They're benefiting from the fact that they know where they're going long-term and suddenly he was applying this.
"forrester" Discussed on The Office Deep Dive with Brian Baumgartner
"Float that balloon. It might be like a world war two reference like. I don't know if you meet him. Please tell them. I'm sorry and ask. Will you meet greg. Yeah greg while you're there and eventually you start working on king of the hill with greg. Yeah that's right so he liked you. He did he did. Greg was like one of those Senior writers on the simpsons. At least in my view he was one of those harvard guys who was clearly genius. The whole staff was. Harvard is when i showed up there. I was sort of in the second wave. There was the harvard guys who created the show and then after four years half of them were off to do their own thing right. And so all these slots opened up. And i got in one of the slots greg was already there and greg was obviously just a great writer of of this show. He wrote some of the best episodes. Ever bart sells his soul is still just. I mean unstoppable. Right and very greg. You know because greg like that kind of telling a yarn sorta storytelling. He was even then heading in the direction of naturalistic storytelling. That you see in king of the hill and then the office. It's funny because my perspective is slightly different. I remember. I'm sure you and i had this conversation. Especially in later seasons where we read a script and we would start looking at it. And i would go up to the writers room or have conversations with clusters of you saying guys guys. I am not a cartoon. There are physical things that you are right. Now that my body is capable of doing. So i go from here in no time like you can in a cartoon i always. Yeah i thoroughly some homer simpson element you hit on a key thing. That writers have as a deficit. You know we are not out there physically lead acting. We're all in our little minds and you know we're we're rewarded for what pops on the page and so you know. We're violate these rules whereas actor you go. How what are you thinking. We're just trying to preserve our jobs by making the other guy in the room laugh and we if breaks reality we just. We can't be bothered right and so by the time you came in and season three. Were you watching. Were you watching the office. Some although i continued my habit of not watching much tv Until recently where. I've really force myself to become a consumer so I was aware of it for sure because the comedy writers were aware of it. The comedy writers and taste makers were aware of the british show and we were aware of the american show for sure and then of course you know i knew paul lieber stein from King of the hill. He was a writer on king of the hill. And so you know. Paul and i hang out you know. We'd go for a for a jog and he would tell me about the show. He was working on. I do remember when paul said to me. All i want in my career is for this show to go on. That was season two. He had that feeling. I've never heard him say that about anything he'd ever worked on. Wow yeah okay so you came in season three. Yeah do you remember anything about walking into the writer's room a you knew some of the people are about writers are very competitive right. It's a very competitive environment. We are trying to impress each other that we're smart and talented and we have a method which is a time to say something funny and who can do it and so i definitely remember the first day i walked into the office. Writer's room mike sure was there And paul lieber seen jen. Lada and i knew it was going to be brutal. So i had brought in a prop brought in army survival manual and i just had it with me. I thought that's kind of funny. Call it the subtext right. I mean this writer's room where nobody knows me wants me on this show that they created and still have this army survival manual and the in it. There's an acronym that the army has s. u. r. v. i. v. a. l. and each of those letters as a thing you're supposed to do s you know the survey the situation do understand the risks. It's impossible survival. Situation would die. Remember what the second via be again to be vanquished. Fear and panic. Okay i mean you never say in your life. I love you remember this. That's amazing. well it was my way of surviving. I figure if it gets tight here. I'm going to have a whole bit. I can do right. I never busted that out. But i do remember got contentious on the first day. It was just one of those kind of ego things we arguing over some plot points. Should the story go this way or should it go that way and so we just got into some disagreement and i just went into an english accent. Why would you do right. Did it help or did it hurt. Absolutely helped i mean it diffused everything and on some level it kinda says. We're playing a game of comedy performance cleverness and this is.
"forrester" Discussed on The Office Deep Dive with Brian Baumgartner
"Yeah i thought oh my goodness good deal. Oh my gosh. Wow i know create circumstance of off endless office reunion yourself everybody from laverne to could you and kevin riley and everybody. Everyone has been amazing. How generous people have been. And we're all hams to talk about it later. Never underestimate the power of just untapped narcissism house base force gore. Oh so fine. I mean how it star. Steve carell john malkovich as the comedy. Yes hearing at the center. Greg daniels wrote the pilot. Was steve and greg's influences is all through it. As his steve's he has this Interesting sensibility which is not always what you'd expect you know the direction he went in the office with naturalism which is so great. He also has a silly side which is appropriate to a show. Like this very cool down your candidate by the way do you guys. Are you like marc maron level. Let's get emotionally self revelatory. Are you more. Stray of the podcast. It's definitely neither of them. I mean how. I'm viewing it. Well i truly am actively seeking the answer to some questions that i have about what went on and how things were constructed and it's like anything with memory some things i firmly believe i remember and then as i talk to people i realize i remember incorrectly or there's different perspectives on that. So yeah i I think for me more than anything. It's just conversation while we should We should win then because it's my favorite thing every time i've been in this kind of situation there hasn't been enough time and time we have. We have time so prior to the office. What were you doing immediately before you got brought on. Well you know. My career started way back in the in the tailing dying and of the multi camera. I got my first job on a show called nurses which was a multi show put on by Witt thomas harris. They had done the golden girls and there were these factories of multi cam right in the late eighties and early nineties and You know i come out of there. Then i had been on the simpsons is how you greg but now was that susan susan harris. Yeah i hear it was your first sort of mentor. Oh yeah big time yeah time. Yeah you know i actually gone to high school with her son. And when i came out of college i literally bryant trained myself to be short story writer. Okay and that. I didn't realize there was no money in short stories. I mean if you take it even further back. I was raised in a house with no television. My mom hated. Tv would not allow it in the house. Yeah and so. I had no television. And i picked that up as a habit not watching television and i continued in that habit through college so when i got out of college i had trained myself to be an expert in a dying art form. Nobody told me that short stories were popular anymore. Because my mom had prevented me from having any contact with modern culture. Right anyway the relevance is that graduated college and thought. Oh man i can. I be a writer of some kind. It just so happened. I only knew one person who was a professional writer. And was susan harris the creator of the golden girls. I lucked into a mentor. Ship of sorts with one of the greatest Natural dialogue writers. Ever right susan harris. So she helped you get the job on. Nurses restrained gave it to me. Yeah yeah that's right. yeah you know. Her son had a lotta friends Who wanted to be. Tv writers To my knowledge. I was the only one that she ever gave a job too and i think the reason was. She just told me how to write a spec script and she said write about what is difficult for you even painful and trust. That will come out funny. And i've never heard better advice in comedy writing. And i tried to do that in the form of a spec blossom blossom. Yeah that was my winning spec that got me in the industry blossom lawsom. Yeah okay so you work on nurses then you work on a number of other shows. Yeah well i was. I was thrown with her or no. I was actually fired from nurses with the entire staff. They just replaced the staff was. It was a pretty bad show even at the height of bad and they just said we have to replace these writers. I'd only work there about four months at just long enough to see that there was this thing that was the punch-up writer and there was this reverence for the writer who could throw jokes and comedy into a script rewrite process so i saved my little amount of nurses money and stretched it out for like a year and just tried to teach myself joke writing and display what i learned in the form of a spec roseanne script and you know that's the rider's life is like a lot time writing what you hope is a spectacular spec script and happened to get that roseanne in the hands of a young comedian who was becoming a producer named judd appetite. Appetite was twenty four. He had Met ben stiller in line and elvis costello concert and they the stories. They just kind of each other into like selling tv show. What's your name ben. Stiller what do you do an actor. Yeah we showed up to william comedian right. Self associate okay. Let's do and they went to fox. And so you got a job on that through the roseanne spec. Yeah and then you end up winning an emmy. Yeah yeah it was incredible. It was really bob. Odenkirk is why we won that emmy. He was the head writer of the show. He also created Mister show with bob. And dave right now for sure. One of the greatest sketch shows ever And bob was the head writer and under his influence of a a group of totally untested writers. One the ami for best comedy writing that year and you know for me at that point. I had a ami about like a year of television writing experience. And then they put me on the simpsons. And that's where i met greg was truly tested. So you worked on the simpsons for five years. No actually i worked two full years. Who for years. I had a four year contract. And i bailed after two years. I cook craziest. Self destructive moves in a weird way. But i was young. I was in my twenties. I've jared for two years. I felt like. I've learned everything there is to learn about writing for the simpsons and so i quit okay and Had memorable like have a showdown with jim brooks where they called me to his office and and brooks He said hey man. I hear you're on strike man. Do you know brooks at all. No i mean. I've met him seen him but i don't know him now. Well i i don't think he would know me short but we all worship impede is like one of the mount rushmore guys of our medium right. And he's a genius and he's got kind of a hippy vibe. But somehow i enraged him by saying this thing that writers all new to say which was. Hey i i don't think you'd wanna have a writer in the room who doesn't want to be there. We were always told like amongst each other that you could get out of a contract. You simply said that. So i said at brooks he got enraged man was shaking and he said tall. Go down that road. Don't float that balloon. I've never heard that phrase in my delight lote that alone. Don't.
"forrester" Discussed on The Office Deep Dive with Brian Baumgartner
"Me again. This is the office deep dive and as always. I am your host brian. Baumgartner today we are continuing our many dive if you will. Into the writer's room. With the one. And only brent forrester. Brent joined the writing staff in season three which as he talks about in this conversation that this was not an easy thing to do i mean there were some real heavy hitters in the writer's room at that point so how did he survive well with the help of an army survival manual. He used an army survival manual to survive the writer's room at the office and eventually he became a real key part of the team and wrote some amazing episodes including one that Several of the other writers consider to have in it the best moment in the entire show. I'm not talking about the chili scene. But but brent did direct that seen all of which we talked about in great detail very shortly. I am so glad i got to sit down with him. Because he is so smart and thoughtful and he was super candid about the writer's room both the good and bad. I know you guys are going to absolutely love this one. So here he is. Mr brent forrester.
"forrester" Discussed on Oil and Gas Startups Podcast
"Need come across this young woman and their traveling and seventy kind of get relationship whatever but then she gets kidnapped and she gets sold into slavery sexual slavery ring and so like has read. 'em David so that so the journey becomes but he but he he's trying to find her to save her and then take her overseas and then he meets other people and stuff. So i got about fifty pages and but what i was trying to do and because my writing style which i don't really use professionally. Much was very long winded. I'm like folk ner. I'm like a cormac mccarthy. Unlike like approved by like. I want like long sentences and lots of clauses and lots of metaphors and that's not really what people consume commercially these days. You know you want like stephen king. Clive hustler john grisham. Like i just want some. That's fun to read and got a good story so it's not really literary quote unquote in that sense. It's just good writing. I not saying. John grisham's not a good writer but my style was very different. Yeah like if you've ever read like isn't all that all the pretty horses by corner mccarthy or the road of his blood meridian stuff like that were and this is art. You know it gets incredible and in you as as more of a symphony jane you have. Yeah you have to think about it like you're reading because like mccarthy for example..
"forrester" Discussed on Oil and Gas Startups Podcast
"The temple welcome to one of the first energy crew podcasts. That we've had out there in this podcast over about a month now and a pump to be doing this. The the troll clue of houston and i'm pumped to be sitting next to a good buddy of mine once you give yourself a little I mean i don't even have your title front of me aren't they. Were just legitimately winging this right now i no. It's great to be here. Stephen forrester You know podcast Angel trying to get people on podcasts. And now it's my time to always do job of like i remember like at my previous podcast. I mean you always do a good job of like And that's why. That's one thing that i like about you a lot like you're always and this is what i enjoy as well. You like connecting people. You like connecting. Good people are industry to tell our story you know. I mean you sent me. Probably about five or six people of for podcasts. Maybe followed up with. Maybe three or four and jessica's it kinda lost in the mix plus the shifting of the new podcast. But i'm glad you're here. Yeah me too. Yeah my pleasure led you here. Here's the petroleum club are digging it..
"forrester" Discussed on Fake the Nation
"Go there now and we are back and so excited to talk about this next thing. We would a piece in. The atlantic called. How america fractured into four parts. By george packer and i don't know i thought it was incredible. I'm sure people have differing opinions. Whatever but i just. I also thought it was really beautifully written. I thought it was just one of the more astute kind of breakdowns of the american population. And one of the best skewering of each of those breakdown like it was like broke it down said a couple like maybe positive things said a bunch of negative things you know basically paints the picture that we all suck and let me just get into a couple of these. Feel free to jump in with your with your understanding of what these are. The first one was free. America that's one of the categories. It's the kind of libertarian. Reagan like let's reduce taxes the don't tread on me the purpose of government to secure individual rights and little else and it's sort of was held together with with reagan's this is what but without reagan smile and the cold war clarity. It's vision grew darker or more extreme making the argument that this sort of free america thinks took hold in became like the newt. Gingrich arm of the republican party. It turned into like maybe some of the tea party parts of the republican party and Yeah i think that that your understanding of the free america category. Yeah definitely. I mean i think right like reaganism technically on a technical level correlated with some prosperity but then those benefits were off really quickly because you can only cut taxes once really right keep doing. And since then they've been running on steam and newt gingrich knew that and the the ideologically. They've been running on steam ever since and i realized you know after reading this piece that i come at that with some humility as you know coastal elite or whatever the you know the other section. Let's get it. Yeah so yeah. So let's get into that second one corey what so. The second one is smart america. The dominates the top ten percent of american incomes without economic and cultural influence there the mayor the mayor to crats of smart america. They believe that there's get some government. Intervention is necessary for everyone to have equal chance to move up but they're also the people that are like you know they go to the best schools..
Chip Crisis in 'Danger Zone' as Wait Times Reach New Record
"Our lead story today is one of demand and supply in that order. The commodity in question is semiconductors. The demand as we'll explain is nearly universal the supply well it's lagging and more so every day bloomberg got its hands on some data from the susquehanna financial group that says if you order a chip today the aforementioned semiconductors you're going to have to wait seventeen weeks for it to be delivered. Four plus months that is to put it mildly no way to run a supply chain. And as marketplace's samantha field reports. It is doing damage to way more than cars or computers or smartphones. These days almost everything has a chip whether we think of it as high tech or not. If it has a plug or battery probably has chips in it glenn. O'donnell research director at forrester says that includes refrigerators video. Doorbells and light bulbs you can turn on with your phone and even lower tech things like kids toys because all the toys gotta talk now and they got to react and they have little motors right. Now there's a shortage of all kinds of chips. Even the most basic ones says china vasan an analyst at bloomberg intelligence for. It doesn't matter if it's one hundred dollars or fifty cent part. There's just not enough capacity at factories around the world to meet the demand from all of the industries. That need chips because there's such a shortage. The semiconductor industry is having to pick and choose what to prioritize says. Mario morales at market research company. Idc it's for prioritizes. The large scale lear is like computing. Mobile phones is the largest market so though supply chains are always going to get priority and other companies especially smaller are going to have to wait longer for chips so shrine of austin at bloomberg says if you need something like a new appliance anytime soon even if you don't care about it being smart all of those products will be in. Short supplies are investigating line and shrim- boston says the shortage is likely to get worse before it gets better
Subaru Recalls 875,000 Vehicles Over Engine and Suspension Issues
"Subaru was recalling nearly 875,000 vehicles because the two separate issues the engines can stall or a rear suspension part can fall off. The automaker says that the engine recalls cover 466,000 cross tree. SUVs from 2018 and 2019 and impressive cars from 2017 through 2019. Now the suspension recall effects about 408,000 from 2018 to 2019, the cross tracks and the 2019. Forrester's recall notices a glad to owners next month. If you'd like more information on this, go to w t o p dot com and search recalls
Subaru Recalls Vehicles to Fix Engine and Suspension Problems
"Subaru was recalling nearly 875,000 vehicles because the two separate issues the engines can stall or a rear suspension part can fall off. The automaker says that the engine recalls cover 466,000 cross tree. SUVs from 2018 and 2019 and impressive cars from 2017 through 2019. Now the suspension recall effects about 408,000 from 2018 to 2019, the cross tracks and the 2019. Forrester's recall notices a glad to owners next month. If you'd like more information on this, go to w t o p dot com and search recalls
Zero Trust: Fast Forward from 2010 to 2021
"Our guest today and greece pay attention. This is important is junkin the rug at onto it formerly at forrester fame and palo alto networks who was the first to define the concept of zero trust in two thousand ten. Think about it. Two thousand ten eleven years ago paper so we have a few questions mostly focuses their trust. And of course it's past and the future so let's start from a somewhat painful but necessary question. Let's defines zero. Trust perhaps contrast how you define it then and how you think about it today. So zero hasn't changed right. It was still a fight against the old trust model. Where we had trusted parts of the network and untrusted parts of the network as we would see implemented in say an old cisco pix and so you had to define policy based upon a trust level so the internal interface of a picks was trust level. One hundred the highest level and the external interface was trust level zero the lowest trust levels. So you could go from a high too low trust level without any policy and i thought having that variable is painful and it means that. There's no album rules and it's highly insecure and we allow people to have access because of this trust model and so trust is just a human emotion that we've injected into digital systems for no reason at all and people confuse all the time human trust digital trust. I mean going back to nineteen eighty-four can thompson who we all know is the co creator of unix in his turing award speech. That year talked about the problem trusting. Trust so trust is something that shouldn't be in digital systems and that was the main thesis of the report and then it led to. How do you build systems like that. But mostly it was about thinking that this concept of trust actually incentivized bad behavior because all data breaches and almost all negative security events. That have ever happened. The root cause is the trust model. You'd think it was a spam email but it exploited the trust me think it was ransomware it exploited the trust model snowden and manning were insider attacks who exploited the trust model. So that was my fight. And then it's led to a lot more stuff.
Social Audio "The Goldilocks Medium" Jeremiah Owyang Analyzes the Rise of Social Audio on Clubhouse, Twitter and More - Voicebot Podcast 195 - burst 02
"I m a technology analyst. I've been doing this for almost twenty years. Attract the new trends. I make sense of what they are. I find the patterns. And i make a prediction about what's going to happen and i did this with a social media era. I did this with the sharing economy era. I did this with the tech wellness space. And i'm doing it again for the social you market. Yeah great all right. So i liked that background. Yo you and. I talked about the fact that you were forced to at one point. And you've been you've been in this game for a long time and people check out your website. We'll have it on the show notes really some interesting graphics you have as well as Materials to understand some of the different trends that are going on today. That are still in full force. But today we're gonna focus on social audio. And i thought maybe an place to start as i as i recall it. You have a couple of hundred thousand twitter followers. So you've you've had a you have a pretty big following already in one social channel maybe multiple. How is clubhouse different from the the preceding social media platforms well Clubhouse is a small and fast growing. It is a walled garden. You know it sucks people in and you don't really come out People spend ninety minutes in there but it is a social network. You have profiles you have a social graph which means people that you talk to and it also means there's a transmission in a A exchange of information in this case. It's real time audio so for you. How is that different from the way. You're engaging on twitter for example. How are you looking at. This is different and What i like to say is that it is the the goldilocks medium for what's needed in. Twenty twenty one and twenty twenty while people are stuck at home In the past we've relied on text messaging And this could be writing and text and our emojis but it really lacks the emotion and the nuance of the human connection. And now that we're stuck separated from each other craving more interaction now on the other end of the spectrum is video ad you might have heard people having zoom fatigue. It's just too much. They have to look good. Does her background look good or the clothes matching. They just don't feel good. People aren't happy in this last year. This has been a rough time so it's just a lot of effort to start a screen camera. That's not even really looking back at. She were that faces. So i press. Flooring is stressful. It's fatiguing it's artificial so in between that is the goldilocks medium and that is social audio and social audio is like what we're doing right now are real time conversation. The key differences. It's just you and me in here and we could do that on a social audio network. We could do that and twitter spaces right now. We can do that potentially on clubhouse well we also there would have the opportunity people would see were in there and we could open up. The room and people could just join and listening to our conversation. We could adam into the conversation. Yes that's right so in social audio versus just a conversation on the phone with two people People you know where people you don't know yet are coming in out of that conversation other conversation. 'cause you know sh spread and share rooms could split off In some cases on some of these social audio apps even conversation goes a synchronous where it's recorded.
Interview With Mayank Mehta
"Welcome everyone to another episode of it visionaries and today we have a special guest. The ceo of pulse qa. Mehta mayak. Welcome to the show. Thanks so much for having me appreciate it all right so right out the gate. We always allow all of our guests. Tell our audience. What the product that you bill does. What is pulse. Qa the best way to describe pulses What google is to search. Pulse is to research people have gotten really used to being able to do a search and come up with fast accurate and free results and use that to sort of informed their decisions and research on the other hand is extremely hard. Where you've to set up an account become a master and how to do surveys figure out how to contact the right people especially on the bbc this is even more challenging and wait a few weeks if not months pay tens of thousands of dollars for as incentives and then come back with poor quality data. And if you just juxtaposed the search experience with the research experience just a massive gap to be had our mission at pulse is to close that gap so ideally make pulse to a point where research becomes is easy as search where you can pick up your phone hoste question to the right audience get back results in real time and use that to better inform your decision so tell. Our audience. Wind is materially different. From let's say relying on a forrester or gartner to produce a report data on if i have like b. two b. application questions. Yeah a great question so we got started As you mentioned in the b. two b. world and specifically within that with technology decision makers reason being no technology decision makers spend hundreds of billions of dollars on technology every year some cases a trillion plus have been also cited. And there's lots of research that goes into making these decisions. There are three things that are happening. that are changing the traditional world of research in the landscape and why we think pulse is a good fit within this chain landscape number one. Is it used to be forty companies. That ruled the world. And now they're forty thousand. Would hundreds more coming out every your with accelerator wycombe. Or another almost just chugging out and you know it used to be okay for a centralized authority to cover. All of this is now increasingly difficult to cover those forty thousand companies but the power of the crowd and the platform that his pulse can actually enable that because on pulse it's not analysts that you're learning from. It's actually your appears that have been verified and brought into the network so you when you ask question and when you want to know detail about something that actually goes out to the right people they come in and the answer you get data back in real time.
Why Consumer Confidence Is So High
"Cerita dolly is a retail analyst at forrester surgery. I am so glad that you're with us. And i wanted to ask you about feelings. And the economy specifically the consumer confidence index was up this week and like. What does that help predict. What do we expect to see happen win. Consumer confidence goes up or down when people are confidence They tend to spend more and that tends to to generally fuel the economy. If you are less confidence that could mean things like cutting back on what you're spending on or either not buying anything discretionary or buying cheaper versions of what's discretionary and you know it's funny because consumer confidence right now is not that terrible. It's down. I mean certainly but it's nowhere near as bad as it was like in two thousand eight two thousand nine so it's it's relatively good for where we are relatively strong. They're certainly a sector of the economy consumers who have fallen on hard times of which there are millions and I think those are consumers that that are weighing down that confidence number but a significant portion of consumers especially affluent consumers have actually done very well through the pandemic for the most part they have remained employed at their their pre pandemic salaries and they don't have as many places to spend their money because they don't have the restaurants to eat out at have the leisure travel that they would have done normally on top of that many of them have their wealth tied up in stock portfolios and the stock market has been on fire. It is sort of a weird time. It's like our economies almost split into maybe even more so than was already happening and there are some people who are just in a desperate situation and then people who are doing maybe relatively better than they were a year ago. Because like you said. They're earning the same salary in their expenses have gone down. Yeah there's definitely bifurcation. It was the case even before the pandemic but i think it's been even more pronounced now so consumer confidence is a lot lower than it was this time last year. But it sounds like you are surprised that it's not maybe like lower than it is right now. Oh yeah when we were going into the pandemic we the thinking. The general consensus kind of in march was that this is going to probably be as bad as the great depression if not worse than the great depression that was the prevailing wisdom before because we were shutting down the entire economy and thinking was everything is going to halt. But that actually didn't turn out to be the case and how is that translating it retail are people buying a lot of stuff right now or some stuff for you know that is a fascinating fascinating question and in all of the things that we have been looking at the the most interesting part is retail spending in aggregate which very few people realize is at record high levels yet if you look at the whole. Us we're buying more than we were earlier. Or we're buying more than i think in the last twenty years you know in the last month and oh wow you don't think of that right. There are some sectors that have been suffering tremendously in the chew sectors. That have been suffering. The most are the apparel sector Which is heavily tied to malls. And that's why you hear a lot about the mall suffering and the other is the restaurant sector but on the other hand we are seeing record high levels of spend with mass merchants. We are laying targeted and stuff target walmart. You're seeing record high levels of span with the grocery stores and you're actually seeing growth in some companies like burns and noble. You know kind of come back from being on life support. People just need more things to do at home or ways to entertain their kids so correct me if i'm wrong but even taking into account restaurants which have just been like totally decimated and places that count on foot traffic and all of that on the whole we're buying more there's been like a net gain even with that big drag coming. Yeah yeah it has. It has been amazing to me. I mean that's almost unbelievable to me. Because yeah i walk around new york city and it's like a ghost town for signs everywhere it's shocking and My numbers are coming from the census. Every month they released data around how much people have spent and we saw that decline that precipitous decline in the months of march and april. But those that was the worst of it you know you saw the economy starting to to reopen and some of the spend rebounding or in some of the spenders being replaced. So you know. Instead of people going to the malls they would spend money at target and walmart or you know. Instead of people spending money at restaurants they were buying food for for cooking at home or they were buying different products online on amazon. Right like furniture
"forrester" Discussed on eBay for Business
"Vice president. And principal analyst at forrester suture data could ali is a leading expert on ecommerce multichannel retail consumer behavior and trends in the online shopping space in her research. Sereda covers such consumer-oriented topics as e commerce forecasting in trends merchandising best practices conversion optimization and social computing in the retail world. Cerita joins us now to share her insights about this holiday retail shopping season. Welcome cerita thanks for having me rebecca. It's great to be here. We're really thrilled to have you. And we're excited that we can bring you and your insights in the information that you have to sellers. Help them anticipate what's happened this year. And what's up next for twenty twenty one after admit that. I definitely shopped early this year and pretty much everything online. Yeah yeah it's <hes>. It's funny that you say that i that. A lot of retailers and merchants may have hoped that october would have been stronger. unfortunately many shoppers were still holding off and they continued to hold off and in spite of even all of the shipping delays all of the media reports about the challenges with shipping. I think that consumers are are still a little behind relative to where we would expect them to be at this point in in the holiday shopping cycle interesting so we know that ecommerce was essential throughout the pandemic and retailers. Small businesses had to quickly adapt. Can you tell us some of the top trends you've seen in the evolution of e commerce and online retail experiences this year. I think we're also really interested in what product line. Shoppers are buying online things that normally people would have gone to brick and mortar retailers. But they're now buying online warren of the biggest thing that we've of course seen is a shift to digital and in particular. I mean ebays been really great about being ahead of that curve and enabling a lot of the small local merchants with up and coming and a lot of the programs that have really been about supporting those local businesses because those companies have been the hardest hit and need to pivot the hardest and the fastest some of that of course is digital. Some of it is just enabling things like curbside pickup wherever possible digital payments. If you happen to have that physical infrastructure those are important. And that's been a big change in a big shift and i think that that's reflected in some of that cyber five data that we saw earlier is that the marketplaces have gained disproportionately. I think part of that has been because the consumer expects choice and they do expect the selection when they can't find it elsewhere. That's what's top of mind. It's been top of mind for a while and it's certainly top of mind during the pandemic as well as far as categories are concerned electronics. And some of those categories about keeping families busy other categories. That i would say that. We're seeing certainly anything that supports warmth. Fleece is doing very well right now. We're seeing socks and pj's and anything that is about comfort like blankets doing well. Anything that's outdoor. do it yourself home. We're still seeing things like heat. Lamps and fire pits being sold out and we still see huge uptake on anything. That's workout related. So exercise related. You know leggings at home exercise equipment. So from a subcategory standpoint. Those are some of the small trance to interesting. I know i bought a table. Top patio heater this year. Myself good for you. Hopefully you got it ahead of the sellouts. I did never mind the toilet paper. Bring us heaters rate right so this year there has been really noticeable change in shopper behavior. Let's talk about some of those behavioral changes like mobile payments or shopping or are people at home with their desktops and shopping more on desktop. Maybe they're on their phones. Tell us more about that. Yeah we see a tremendous amount of multi device usage within households. So what that means is you will have like you know the people who are on their zoom calls like shopping on the side you know. But they're not shopping necessarily on the desktop. It's on an ipad or it's on a on a phone on the side so there's definitely a lot of pre shopping a lot of inventory checking or a lot of investigating who they're going to kind of consider in the course of that transaction that's definitely <hes>. A big part of that experience now see just want to be conscious as a seller of things like making sure that the imagery that you portray is going to be reflected well on different device sizes and we are seeing a lot of <hes>. Video customer service calls to so just responding quickly to questions that consumers may have. That's an expectation of customers. We've seen video certainly provide <hes>. Greater boosts to conversion whenever we see that offered it's essentially an extension of imagery so and we know that the more images you share that more likely that there is to be a sale ultimately that's a great reminder and it certainly reflects what we see here at ebay as well for holiday for many people. It's actually about those post holiday sales that they get excited about whether you're a buyer seller that last week of the year can be a big deal. Can you tell us what to anticipate this year with those post holiday sales and what to look forward to i think the pandemic essentially forced a lot of companies to cut their orders pretty early. And they didn't go back and revisit cancellations and what you had as a result is even through thanksgiving weekend you add less compelling offers like to merchant than you did in the past. It was completely common in the past that you would on a cyber monday. Have forty percent off of everything on a website plus free shipping and that was far less common. This year was more likely that you would have thirty percent off of select items with a shipping threshold. It just the richness of those offers was substantially less than in years past and part of the reason for that is that there just wasn't as much inventory that retailers had to discount. And they're trying to make that inventory that they have last as long as possible. What that potentially means is that there's not going to be as much in the way of sales post-holiday and that could be to the advantage of ebay sellers and the reason for that is that if there's less competition out there that's a good thing for you because you would be able to jump on the consumers that are expecting sales or offers and they're not finding them you wanna be able to take advantage of that if possible. I mean people will buy after christmas if there are sales it's entirely promotional driven like that's sort of the big driver of that between christmas and new year's rush whether it's e commerce or in stores it's what's on sale. What can i get. That didn't get sold already. That i may be able to take advantage of and if there isn't going to be much of that and we don't expect as much this year if you have anything access you know take advantage of that timeframe promoted you know in really kind of jump on anything you can get your hands on right. It's a good time to move some of that inventory. That's been hanging around for a lot of the year. So i hear that online shopping and cova shopping habits are likely to continue post pandemic in throughout the year. What are those predictions. You're looking for in the year to come. The single biggest challenge i think is just the amount of internet research that has been happening and certainly the pandemic has accelerated in every product category. And where that makes a difference for sellers is that your ability to show up and be present when consumers are in that search process because if their first touch point is digital you know in in the past maybe their first touch point was walmart stores. It just gives you more of an opportunity to be apparent in the course of that chopping funnel for all kinds of different categories that you may not have been considered for in the past. So that's definitely just something that's a subtle change but it's an important one because it gives small merchants so much more opportunity than what they had in the past. We also expect to see more distributed commerce. It's been a term that's been around for a long time but the idea of you know. Kind of completing transactions on social networks or completing transactions offer merchants site or enabling. Things like shop -able video that will be ways for emergent to connect directly to their audience. Like these are all things that we expect to continue to see. They have a tremendous amount of potential. I think a lot of the playbook in the us is still being shaped informed but we've known for decades that businesses like qvc nhl. San are incredibly powerful and incredibly lucrative and they resonate with so many people. There issues have always been that. You know it's a medium which is highly dependent on television. Adjacency is in how low the channel number was what they were next to so people would just happen to stumble upon up there can network and stop and watch it. And what's different in really powerful about chargeable video is there's a live component which takes elements of that experience. But there's also the ability to have an on demand experience to and and that expands the universe of of who can be exposed to and who can be seduced by kind of great selling so that's really some of the the big change that we expect through twenty twenty one especially if there is less of an opportunity to sell in the physical store. There's not the ability to touch and feel merchandise physical environment if we have more lockdowns <hes>. In the coming months hopefully we won't because we'll be able to get vaccines but if things even get harder or in the next few months something to offset that can be more video selling interesting.
More people are doing their holiday shopping online and this trend is here to stay
"Vice president. And principal analyst at forrester suture data could ali is a leading expert on ecommerce multichannel retail consumer behavior and trends in the online shopping space in her research. Sereda covers such consumer-oriented topics as e commerce forecasting in trends merchandising best practices conversion optimization and social computing in the retail world. Cerita joins us now to share her insights about this holiday retail shopping season. Welcome cerita thanks for having me rebecca. It's great to be here. We're really thrilled to have you. And we're excited that we can bring you and your insights in the information that you have to sellers. Help them anticipate what's happened this year. And what's up next for twenty twenty one after admit that. I definitely shopped early this year and pretty much everything online. Yeah yeah it's It's funny that you say that i that. A lot of retailers and merchants may have hoped that october would have been stronger. unfortunately many shoppers were still holding off and they continued to hold off and in spite of even all of the shipping delays all of the media reports about the challenges with shipping. I think that consumers are are still a little behind relative to where we would expect them to be at this point in in the holiday shopping cycle interesting so we know that ecommerce was essential throughout the pandemic and retailers. Small businesses had to quickly adapt. Can you tell us some of the top trends you've seen in the evolution of e commerce and online retail experiences this year. I think we're also really interested in what product line. Shoppers are buying online things that normally people would have gone to brick and mortar retailers. But they're now buying online warren of the biggest thing that we've of course seen is a shift to digital and in particular. I mean ebays been really great about being ahead of that curve and enabling a lot of the small local merchants with up and coming and a lot of the programs that have really been about supporting those local businesses because those companies have been the hardest hit and need to pivot the hardest and the fastest some of that of course is digital. Some of it is just enabling things like curbside pickup wherever possible digital payments. If you happen to have that physical infrastructure those are important. And that's been a big change in a big shift and i think that that's reflected in some of that cyber five data that we saw earlier is that the marketplaces have gained disproportionately. I think part of that has been because the consumer expects choice and they do expect the selection when they can't find it elsewhere. That's what's top of mind. It's been top of mind for a while and it's certainly top of mind during the pandemic as well as far as categories are concerned electronics. And some of those categories about keeping families busy other categories. That i would say that. We're seeing certainly anything that supports warmth. Fleece is doing very well right now. We're seeing socks and pj's and anything that is about comfort like blankets doing well. Anything that's outdoor. do it yourself home. We're still seeing things like heat. Lamps and fire pits being sold out and we still see huge uptake on anything. That's workout related. So exercise related. You know leggings at home exercise equipment. So from a subcategory standpoint. Those are some of the small trance to interesting. I know i bought a table. Top patio heater this year. Myself good for you. Hopefully you got it ahead of the sellouts. I did never mind the toilet paper. Bring us heaters rate right so this year there has been really noticeable change in shopper behavior. Let's talk about some of those behavioral changes like mobile payments or shopping or are people at home with their desktops and shopping more on desktop. Maybe they're on their phones. Tell us more about that. Yeah we see a tremendous amount of multi device usage within households. So what that means is you will have like you know the people who are on their zoom calls like shopping on the side you know. But they're not shopping necessarily on the desktop. It's on an ipad or it's on a on a phone on the side so there's definitely a lot of pre shopping a lot of inventory checking or a lot of investigating who they're going to kind of consider in the course of that transaction that's definitely A big part of that experience now see just want to be conscious as a seller of things like making sure that the imagery that you portray is going to be reflected well on different device sizes and we are seeing a lot of Video customer service calls to so just responding quickly to questions that consumers may have. That's an expectation of customers. We've seen video certainly provide Greater boosts to conversion whenever we see that offered it's essentially an extension of imagery so and we know that the more images you share that more likely that there is to be a sale ultimately that's a great reminder and it certainly reflects what we see here at ebay as well for holiday for many people. It's actually about those post holiday sales that they get excited about whether you're a buyer seller that last week of the year can be a big deal. Can you tell us what to anticipate this year with those post holiday sales and what to look forward to i think the pandemic essentially forced a lot of companies to cut their orders pretty early. And they didn't go back and revisit cancellations and what you had as a result is even through thanksgiving weekend you add less compelling offers like to merchant than you did in the past. It was completely common in the past that you would on a cyber monday. Have forty percent off of everything on a website plus free shipping and that was far less common. This year was more likely that you would have thirty percent off of select items with a shipping threshold. It just the richness of those offers was substantially less than in years past and part of the reason for that is that there just wasn't as much inventory that retailers had to discount. And they're trying to make that inventory that they have last as long as possible. What that potentially means is that there's not going to be as much in the way of sales post-holiday and that could be to the advantage of ebay sellers and the reason for that is that if there's less competition out there that's a good thing for you because you would be able to jump on the consumers that are expecting sales or offers and they're not finding them you wanna be able to take advantage of that if possible. I mean people will buy after christmas if there are sales it's entirely promotional driven like that's sort of the big driver of that between christmas and new year's rush whether it's e commerce or in stores it's what's on sale. What can i get. That didn't get sold already. That i may be able to take advantage of and if there isn't going to be much of that and we don't expect as much this year if you have anything access you know take advantage of that timeframe promoted you know in really kind of jump on anything you can get your hands on right. It's a good time to move some of that inventory. That's been hanging around for a lot of the year. So i hear that online shopping and cova shopping habits are likely to continue post pandemic in throughout the year. What are those predictions. You're looking for in the year to come. The single biggest challenge i think is just the amount of internet research that has been happening and certainly the pandemic has accelerated in every product category. And where that makes a difference for sellers is that your ability to show up and be present when consumers are in that search process because if their first touch point is digital you know in in the past maybe their first touch point was walmart stores. It just gives you more of an opportunity to be apparent in the course of that chopping funnel for all kinds of different categories that you may not have been considered for in the past. So that's definitely just something that's a subtle change but it's an important one because it gives small merchants so much more opportunity than what they had in the past. We also expect to see more distributed commerce. It's been a term that's been around for a long time but the idea of you know. Kind of completing transactions on social networks or completing transactions offer merchants site or enabling. Things like shop -able video that will be ways for emergent to connect directly to their audience. Like these are all things that we expect to continue to see. They have a tremendous amount of potential. I think a lot of the playbook in the us is still being shaped informed but we've known for decades that businesses like qvc nhl. San are incredibly powerful and incredibly lucrative and they resonate with so many people. There issues have always been that. You know it's a medium which is highly dependent on television. Adjacency is in how low the channel number was what they were next to so people would just happen to stumble upon up there can network and stop and watch it. And what's different in really powerful about chargeable video is there's a live component which takes elements of that experience. But there's also the ability to have an on demand experience to and and that expands the universe of of who can be exposed to and who can be seduced by kind of great selling so that's really some of the the big change that we expect through twenty twenty one especially if there is less of an opportunity to sell in the physical store. There's not the ability to touch and feel merchandise physical environment if we have more lockdowns In the coming months hopefully we won't because we'll be able to get vaccines but if things even get harder or in the next few months something to offset that can be more video selling interesting.
Retail therapy is great, but returns can take the fun out of it
"In this pandemic shopping online way way more than we ever have. And sometimes we want to return things. We by which can be a hassle with shipping and restocking fees and printing out. Return labels with the printers. Definitely all have at home. This holiday season some retailers are trying to make returns easier like employees at simon malls will process returns for brands like levi's gap. So all you have to do is go to a mall. Kiosk with your item and qr code but as annoying as online returns can be for us. They might be worse for the retailers. Cerita dali is a retail analyst at forrester. She says when you return something you bought online it usually goes back to a warehouse and then the retailer has to decide what to do with it and either it will go to potentially what we call jobbers who buy the merchandise for cents on the dollar or it could get destroyed. If it's not in re salable condition out the other scenario. Is that if it actually is in resale condition. They need to think about whether they're going to mark it down or whether they're going to sell it. Put it back on the shelf at full price. It sounds like a lot of decisions to make a lot of decisions and that's why over the years. There's been a lot of return software. That's been created to try to keep track of all this stuff and try to create some consistency around the process. And does that software work. It can software make these kinds of decisions about. Should we accept this sweater back and should we resell it or destroyed or whatever to some degree. I mean there's some information that software can provide. It can let you know how much of the inventory is actually still being sold. It can tell you. is it a really hot item. And it's highly likely that there's a good chance that it could sell again at full price if you were to put it on the shelf but there's still a level of human interaction that's necessary. I mean somebody has to inspect the merchandise and assess whether it's been warning or you know. Is there a stain on it. Or is the tag missing because all of that can impact things like the sale ability and the salvage ability of that merchandise so it sounds like getting online returns that are mailed back to you as a retailer. That sounds like a pretty expensive process. Oh yeah i mean it's expensive to ship and then it's kind of equally more expensive to return because you could not only do you have to pay for the shipping back which many retailers often do but then kind of you could be losing the salvage ability if it's not in resale lable condition. So that's why some of the i would say. The stingiest retailers often don't pay return shipping. Because they are trying to dissuade you from returning altogether and others may even charge a restocking fee in addition to you know kind of making you pay return shipping to really really discourage you from returning that merchandise. I mean it sounds like retailers are really been trying to figure this out to hack this process right and make returns easier for them and for us And also cheaper for them. Are there any other ways. They're doing that are weezer using technology to do it. Well i mean the the cheapest return is the return. That never happens right. So having more accurate sizing charts having more accurate photography. The closer that you can be to. The actual product is and simulate the lighting and the coloring so that it actually looks like what ship that's the ideal And that can reduce returns to one of the number one reasons that people return either clothing or homegoods anything kind of aesthetic is typically because the item was not pictured as what was ultimately sent. The things that you mentioned retailers are doing on their websites to try to give customers a better sense of a product before they buy. Do you think that that'll work this year that it'll at least help. Keep the number of returns down one. The type of merchandise has changed. It's too much more casual. Wear to start with so that kind of merchandise is kind of. It's easier to fit than you know kind of work. Wear or kind of dress shoes. So that's something that is in favor of apparel merchants in particular to start with and then on top of that if you do put in more photographs more accurate photography you focus on your sizing charts and the accuracy of your sizing charts. You're collecting ratings and reviews from customers that are giving their comments on the size and fit of of the merchandise. All of that is good and it doesn't hurt sales and it doesn't hurt the the accuracy of the information that you're you're providing so i do think that it should help managing returns even though e commerce is grown.
Millions stick to Thanksgiving travel plans despite warnings
"Health officials have been warning people not to travel this thanksgiving millions are not heeding that call stop living a million passengers hit the airports each day over this past weekend even more are expected to be flying next Sunday the normally busiest day of the holiday period Lena forester was at the Newark airport to pick up her mother flying in from Egypt the airlines are really being safe I feel like it's safer to go on a flight that is going to super market these days Forrester says her family is looking forward to the holiday even if it will be scaled back new cases of the virus have reached all time highs averaging more than one hundred seventy thousand per day and deaths have soared to over fifteen hundred each day the highest level since the spring I'm Tim acquire
Back-to-school season kicks off this week, but laptops are sold out
"Looking at the challenges of distance learning as the pandemic rolls on, and this week is kind of the official back to school kickoff for families and school districts getting ready for school has meant scrambling to find laptops kids to use at home, and there is a major shortage of low-cost laptops like chromebooks. It's a combination of the trade war with China and supply chains that have been disrupted by the pandemic but with millions of students starting school without the tech, they need to learn at home an education system that was already unequal is even more. So Jay Ganders, an analyst at Forrester. Here's for now it has been a case of delays especially for educational institutions right who have been told in some cases that they were going to receive models. And we're talking about thousands of laptops. By the beginning of the school at home period, and now they're saying, well, you may not get these until later in the school year and that's very problematic if the school district is expecting to supply the laptops to their students because then you're kind of stuck with what you have at home and not all students can afford or have access to a computer, and so when do we think this shortage might end if at all wonders? Well, what will happen next year you know is, is it? Going to go back and return to normal levels. So I think there's GonNa be trouble on the horizon as the companies that produce this try to reevaluate their Chinese supply chain can they relocate to other places or will there be new administration? For example, that makes that easier figuring out what they expect for demand what the budgets look like for schools there's so many variables at play and I would just say much like with toilet paper, right it was took some time to sort out the supply chain. A much more complicated supply chain well, and I want to get back to this idea of future demand because if we really do see a scenario where education changes in the long term. Then, all of a sudden schools become an even bigger market for portable devices. Right? Then they have been before. I. Think that's right. I mean I think The the proliferation of these devices on an individual basis for every child is not universal. We have a lot of classrooms where students actually share devices, which makes sense but when you have to send them home with the child, then that becomes a larger market. A. Lot depends on the course of the pandemic and how safety goes and how the numbers look, and of course, I'm not an epidemiologist. So I won't even try to figure that out. But let's say if we're persisting in a high state of pandemic. It means that there would be increased demand even into next year for new laptops because the schools simply don't have individual devices for every student, we've sort of honed in on laptops for the purposes of this conversation. If we start to see sort of like permanent remote become a reality will other form factors all in one PC's or just even desktops start to make a return. I think they could. Part of the issue though is that our houses have been filled with lots of remote people, right? So maybe parents. Maybe. Grandparents others simply a surplus of people in the household, and that means that a laptop has the advantage of flexibility being able to move to a different room I. Know a lot of the business meetings I have. You'll see someone's bed at background because they've been sort of banished to a bedroom. And the other problem here is that schools aren't going to be providing something like a desktop, right they need to provide something that's all in one very reportable and very easy. To use. Getting back to this idea of the inequality and that you know lower income students who can't afford a more expensive last because that might be available are being left out. What are the other devices if any are are filling the void? SMARTPHONES can fill part of the GAP certainly in Asia, we find a lot going on in this space where Chinese school children will get certain lessons over mobile. You can certainly do a zoom meeting over a mobile phone so you could participate in the classroom creation of content however, as opposed to consumption is going to be more challenging on a phone. There are schools that use tablets particularly ipads, but they will then require in cases for older kids an external keyboard and a stand, and that sort of thing. So the economics are not that easy. The bottom line is I think. For children who have less income in their families. The schools need to try to equip them with everything that they need on a turnkey basis.
Texas Mayor Believes Women Should Be Silent In Churches
"Down in Town called Wiley Texas. I'M GONNA say it's how you would say that. Why are you It's kind of in the dfw sort of metroplex whatever somewhere in that somewhere in that area. Somewhere I sense of it. I didn't really look closely tech. Most of Texas is in the The Dallas Fort Brawl. As far as you can get it is amazing like it is honestly truly amazing. Any who their mayor Who is described in this article that I found as a magician Minnesota wild this is a triple. He's got all of them. That's that's the dream you guys. I don't know what what you guys wanted to be as kids but I'm pretty sure we all wanted to be magician. Minister Mayor just seemed impossible and this man has done it so Kudos to him. Well they one of his city council members a man by the name of Jeff Forester And the mayor's name is Eric Hogue should he be wondering He he emails him and says mayor over the past five weeks members of youth with a mission have been walking through Wiley and praying over our city and citizens. I believe this is a great testament to the youth in our city and devotion to God with your permission. I would like to ask a couple of the young men to come to our next meeting and lead us in prayer before. Let me know your thoughts and I will arrange to have them come. Jeff Okay. Youth mission all right. Yeah walking around praying what what good. What a good thing for young people to be doing what what productive work? Yeah and so the mayor response he says. Hey Jeff sounds good. I would like that all I ask. Is Those leading the public prayer? Be Young men. Here's why I make that request as a preacher for the Cottonwood Church of Christ we take the the two versus below literally the puts them in here I Corinthians Fourteen thirty four to thirty five a let your women be silence. Silence in the churches for it is not permitted unto them to speak but they are commanded to be under obedience as also Sayeth the law. And if they will learn anything let them ask their husbands at home for it is a shame for women to speak in the Church. And then yeah. That's that's one of those ones. Where like when Christian started to like I I would like when I hear about a church that follows that even though I think it's a horrific stupid right because at least you know that's one more that they're not being hypocrites about right so so there you go mayor with me. Yeah then then I Timothy two eleven. Twelve let the women learn in silence with all sub subjection. But I suffer not a woman to teach nor to usurp authority over the man but to be in silence and so there says so. I have always requested that. A man lead the invocation. I understand. Not everyone may agree with me. But I can't go against my conscience but I would love to have the group count and visit with them and then let a couple of guys leader. They're just just. Don't let any of those lady you come in and pray ruin everybody's doing well first of all. Here's the deal. Does he understand the word? Literally we'd be starts off. He says that we take these two verses below literally and the nurses are talking about church. Yeah and well as teaching everything that's literal about. These says absolutely nothing about a prayer at a city council meeting he. I I think I think he's. He's also looking at the spirit of the law which just women shut up no matter what you know. There's the letter of the law. But if you're really GONNA hold to the word of God shut the hell up ladies than don't talk about liberalness right anyway. So this is all leaked out And I WANNA know who leaked it. Do Okay who leaked it? Oh No oh it's gotta be somebody's wife. Right I the other Jeff Forrester the city council member. I my is He. He thought that was kind of weird right and laughed and chuckled about it. And you're right but I mean this is like will here's the deal. Wiley Texas DOT GOV. It would have been easy this public record. They were using both of them. Were using their official government email and so I mean if somebody wanted to just request them get their hands on them that you're not doing if you've got a a pastor or priest or you know a minister of some sort in an in an official position in your local government. Somebody needs to be doing. You know FAFSA requests of their up all of their documents at all times for reasons. Because you're going to get you're GonNa Stumble on Shit like this all the damn time. Yeah again I don't know how it came out but it's really really remarkable. I mean first of all you know. We both clearly object to the idea of there being a prayer at the beginning of the meeting and all right. This absolute douchebag Maher who also I guess because of Cova There may there may election was postponed to November because the pandemic so the guys getting like some extra time in office. I think it's people who kind of pissed about that too so I love it here. Here's the other thing that I love. I love the idea that like 'cause we talk all the time about how in this country is unconstitutional. If you're at very least if you're going to allow anyone to give a prayer you kind of have to allow everyone to be able to give that prayer and that's the basis of many many for Lawsuits and whatever but does it say anything about the gender of the person. Because I don't know I think there may be something beautiful in will allow anyone to pray but you have to go by the letter of law you have to. If we can find something in your life we get to police your religion and it's An and you have to obey your religion. Exactly that'd be something great about
James Mcquivey - Vice President and Principal Analyst at Forrester Research
"Well I'll be honest For reasons that will become pretty clear early in our conversation here I've been following this longer than most and was looking at this in January and trying to estimate the impact on our work In January. Now that doesn't take a a magician because it was already clearly a happening in China and Asia but We started modeling out in January. What that would look like for the area that I cover and then in February started to say it's not just a question of adjusting our coverage. There we we actually have to decide what new coverage needs to come into place and you know my expertise just personally over twenty five years of doing what I do is in Survey Research and I thought well survey is about as good a way to track this as we can and you know when we look at all the resources that were becoming available into late. February there are good sources public sources that survey how people feel about things on an ongoing basis from Pew to Even the the national news outlets but nobody was focused on specifically the E. X. Where the employee experience of the pandemic and we thought well. This is an area that we care a lot about. We put a lot into this research anyway. Now let's see if we can use this as an opportunity to go sir rape people who are working an ask them how this is affecting their work life now. We put that plan into motion in mid to late February. Little bit of time You know hats off to the team to turn that around so that by March second we were ready with the survey instrument that had been designed and program rammed and was ready to go and we started fielding The survey on the second and I'll just give you the background that our approach was. Let's see if we just go out to the world and say give us your thoughts about what's happening and we did. Collected hundreds of data points from about a dozen countries. Were in that first week. And but at the same time we knew and I knew as a survey researcher that I needed to have a comprehensive generalize -able data source then so I persuaded some people here to invest in a parallel fashion in a panel survey like we would use for any other traditional survey Got The budget to do that. Had that launched on March third so the same time we're paying the general population were also surveying the The panel and developing a panel of about four hundred seventy people in a three day period. That we were able to ask him questions of and Boy was amazing already in that week between the first day of survey versus the third day of survey. That's the moment Americans. Were starting to pay attention in. That's we're seeing differences in the results even between day one day through And so we knew this is something we're going to have to keep tracking and we have been and you've been in the field twice with it now. We have. We went back in the field. Two weeks later so march seventeenth to nineteenth and we go into the field today for the third wave so we're trying to maintain a cadence of every two weeks with that panel version of the survey at the same time. The Open Public Internet version of the survey is still open. Still collecting results But we're finding that the reliability we get from these panel survey is Is So valuable that we're continuing to make that investment in parallel. Well I I bet what? You've learned So far would give you the ability to help employers figure out how should they be talking to their employees about the pandemic given that? There's so much information elsewhere. Is there a specific kind of communication you're recommending for employers? You know one of the reasons we care so much about employee experience is there is a tendency in the world of HR to see employees as potential liabilities. This it's a get something on the balance sheet. Sure that you have to manage the risk around it. You have to treat them as things that you might have to discipline or let go or try to push them to increase productivity and that goes probably goes way back to the early military origins of a lot of corporate culture certainly in America but also elsewhere in the world of you know you have these recruits and you got to whip them in shape and get them ready to perform and keep them alert and so on That's not really a healthy attitude. Certainly as a culture we've evolved past been in the military itself But it still persists because a lot of the systems and policies in place are designed to approach the employees that way so for the years that we've been covering employee experience. Our whole approach has been invert that process and say let's start with the employees so when we designed the survey. We designed it from that perspective. How are they feeling about this? Their own personal safety their own concerns for their family. They're the viability of their profession. Their career how do they feel? Let's start there then. We'll expand out there and Sarah. How do they perceive that your organization is handling this are is there direct manager speaking to the added confidence in the leaders at the head of the organization to they have evidence that the that the company has a plan much less executing that plan. Well and then of course we into the specifics. Alright what is INAP- plant? What are you doing as a company? Are they providing early days? Hand sanitizer face masks. If necessary. For certain types of jobs are they mandate mandating work from home and then providing the technology support? You need to work from home for those shops where you can work from home and of course we've all seen this play out over the last month but remember we were in the field on. March second when none of this was really happening yet in the United States we were consulting with our experts are expert colleagues in Asia in Hong Kong and Singapore. Who'd been in lockdown for a month at that point? And so they they were feeding indoor survey helping us understand what what were the likely things to come next And I'll tell you we've measured exactly what you'd expect. All of those concerns have increased Everyone's concerned about their own safety. We went from for example in the first week of March. Twenty nine percent of people saying they were afraid to go to work because of the fear of exposure nanosecond two weeks later that went up to forty one percent approving afraid to go to work. And we'll tell you tomorrow that would expect to be well over sixty percents to space on what's been happening around the country With headlines coming out of New York like they are so you know knowing that that is the environment in which your employees are are making decisions about their work. That's that's important for employers to know not so that the employer can manage that liability which are that employer can partner with the employees to meet them where they are. We described sometimes as the personalization of work. You know you think of as consumers we've been able with a personalized so much you know we personalized when we When we interact with a retailer because we can do it at midnight in our pajamas. We we personalise what information we get. What PRODUCTS WE REVIEWS? We respond to well. The personalization of work is the next thing that needs to happen. And it's a very similar
"forrester" Discussed on Z104
"He said get all right there you go that song is yes this easy one you got an easy one you got tickets can thanks for listening this morning appreciate it you want to know how much I eat I yeah we align judge don't know the name is okay the one right for your on the air please don't swear in the turn your radio down Forrester and everything so you don't have echo or anything I know you can tell she may please what's your name what does quandary calls from okay we're gonna play you a song I remember we just need the title song you have to give the artist and all that stuff and if you do then you get the tickets and this song is in Japanese ready here we go he need the key is there hang on the line for second okay may go three winners and one loser you guys wanna play just with us yeah.
Apple's Earnings Top Last quarter and Next Quarter's Projected Earnings
"Apple has be across the board topping estimates for both the last quarter's results and next quarter's forecast this is a significant accomplishment for apple despite some sputtering iPhone sales to break down the report I'm joined by Forrester analyst Julie Oscar also with us in New York as to my CEO and founder Lee drug and Lee let me start with you broad based beat what is your take away from this look we have been seeing a Porter visions to basically all of the numbers throughout the quarter so it's not a surprise that the stock and perform pretty well coming in the report that said you know the the specially on the services side this was a really large beat dad and the gross margins number were very on expected and then obviously the guidance for the holiday quarter was was very good now I want to put that in context though because when you look at the I phone numbers and when you look at the expected revenue numbers the mid point of that guidance summer for the holiday quarter is about five billion dollars below the all time high which was last year so in terms of you know apples business they can be smaller business the financial Zetian though of the business itself has led to a higher EPS and higher stock price Julie as we know the company fifty two percent of the revenue still comes from the I. phones that we does it still all come down to those iPhone sales I'm sure we need her here in my terminology TV go talking about the average sale price as the flow with that actual leave the number of phones are slowly starting to pick up how much of this demand are you seen particularly perhaps around the iPhone eleven yes I think certainly you know lowering the prices can either bring more consumers into the market or it can speed up replacement cycles you know as the phones of got more expensive and certainly the rival and sometimes are higher price than even laptops that are in the market consumers have slowed down you know if we were to look back five six years ago the replacement cycle was much closer to two years and now it's up beyond that we did we see in this quarter people replace their older phones faster than we thought and is that also what's driving next quarter's forecast for iPhone sales as well it doesn't look like that actually thing too is you know got it here that that replacement cycle is expanding and I I think I sell for my wife for good examples here where you know I have the ten and she's got the seven and neither of us upgraded this year because we're we're looking forward to something new you know something that's actually a game changer in terms of the hardware and there's really nothing there no the next cycle looks like we're gonna get five G. and that's where both of us will obviously upgraded I think you will see that upgrade cycle take off again I think the market basically baked this saying that you're going to get you know though Laura critic of the other issues that out in China that upgrade cycle is also slowing significantly because they're working off of comics from the last year where that upgrade cycle is very high when apple didn't really have a large phone to sell into China than it did and now we're on the back end of those tough com's so it's gonna take a little while for that to kind of burn off and then again that five G. upgrade cycle you might see pick up again eventually we were talking a little bit before the show and as we want to focus on iPhone more and more we just want to talk about services as well because that is the higher margin business of the company I'm showing another chart here my terminal showing the growth of that services business which is rebounded up eighteen percent here and how much of that services business do you see really pushing growth going forward for the company yes I think it's absolutely essential tough to apple as we look forward on one hand you they've got more services in the market with bringing the TV service in the arcade service in and if you were to look at somebody opting in to buy all of their subscription services you know you could be up over five hundred dollars a month per consumer on an annualized basis and services because they are subscription tend to be sticky I think the other vantage that apple has here the market is they have a lot of building relationships and do have billing relationship with almost all of their customers and then also just makes it easier to convert customers and to keep them clean do you need to see apple sooner transition more of their revenue to stable services from cyclical iPhones when does that happen yes we discuss this well it's going to be a year and a half two years now I'm going in I think the the you know that the conversation always is built around well why doesn't apple get a higher multiple because more of its revenue is trending toward services and here's my problem with that is that the services revenue really is dependent on the hardware revenue and so if people leave the hardware platforms that services revenue was gonna move apparate so I don't think the question itself me not necessarily matter in the sense that it's one really leads to the other and that's why they're not going to get the higher multiple yes it's great that they have more services revenue but if for some reason a competitor comes in in the next cycle or two and puts out a piece of hardware that really blows the I phone out of the water I think they're gonna have problems either way whether the services revenue was a lot or a little relative you know that hardware revenue at that point and we're hearing Tim cook on the call coming out and saying that he was calling for nine percent decline in the I phone and that's an improvement over fifteen percent decline in the prior quarter and that the I phone eleven is their best selling I phones we will continue to bring you those Tim cook headlines as
Amazon stock drops on slim holiday-profit forecast
"Has issued a decidedly downbeat sales and profit forecast for the quarter that includes the coming holiday shopping season. The stock is down five and a half percent in pre-market trading now turns out the thing stuff to customers quickly to thwart the competition is an expensive proposition James mcreavy is a principal analyst at Forrester Research the fact is the companies investing in a long term strategic advantage which will be one day shipping. This is a dramatic advantage not just against other ECOMMERCE players but also against Trudeau national brick and mortar retailers who are still the majority of retail Amazon also makes good money providing remote computing to other businesses via the cloud as it's called inquiry suggests this is a maturing business that may not grow quite as fast in the future still Amazon not going anywhere because the fundamentals in the market aren't necessary early working against the company there's no reason to expect that this will be a portend of dramatic reversal of fortune for the company true there can be External Global Shocks trade wars all of these things which could diminish the retail sector overall all the more reason for Amazon to invest in making or it comes out with whatever gains there are to be had just last quarter Amazon hired a hundred thousand pardoned fulltime employees to get ready for the holiday rush
Amazon stock drops on slim holiday-profit forecast
"Hey what happened to Amazon I'm David Brancaccio in New York Amazon has issued a decidedly downbeat sales and profit forecast for the quarter that includes the coming holiday shopping season. The stock is down five and a half percent in pre-market trading now turns out the thing stuff to customers quickly to thwart the competition is an expensive proposition James mcreavy is a principal analyst at Forrester Research the fact is the companies investing in a long term strategic advantage which will be one day shipping. This is a dramatic advantage not just against other ECOMMERCE players but also against Trudeau national brick and mortar retailers who are still the majority of retail Amazon also makes good money providing remote computing to other businesses via the cloud as it's called inquiry suggests this is a maturing business that may not grow quite as fast in the future still Amazon not going anywhere because the fundamentals in the market aren't necessary early working against the company there's no reason to expect that this will be a portend of dramatic reversal of fortune for the company true there can be External Global Shocks trade wars all of these things which could diminish the retail sector overall all the more reason for Amazon to invest in making or it comes out with whatever gains there are to be had just last quarter Amazon hired a hundred thousand pardoned fulltime employees to get ready for the holiday rush
"forrester" Discussed on The Healing Place Podcast
"Isn't so bad so you have yahoo. Minds are are just crazy making their too big big yeah we talk about. Are you talked about your dogs and happy they are well. I just wanna be like dog came name or little. They shake it off in just a few minutes you know right right and that's that's really cool that you brought that that because i read a fascinating <hes> story and i want to say i want to say it was in one of my e m._d._r. M._d._r. books <hes> which is therapy that i had done for four years but one of the things that was really cool as they researchers have gone out in a field and they they were following these antelope and they were studying them for a completely different reason from what they discovered that they were studying these creatures and i guess a a some sort of <hes> jaguar or something was chasing them in caught one of them and drug it off well it didn't it wasn't bad it was faking it and so the animal that had caught it wandered off for a moment and is that did so it the antelope jumped up in took off running in ram back to its heard but what they noticed when they were filming this was that as it stood there's a whole body was convulsing its ears re twitching and it was like it was releasing this negative energy that had you know from this event this traumatic event that had happened to the animal and so it was it was there that they they started to realize oh my gosh these animals camels are allowing themselves to go through a process of processing and negative event in so it it kind of led to a lot of research about you know like when children children go through a traumatic event or when we go through something and we don't aren't allowed the opportunity to process that properly and so you yeah what you just said about you know. They kind of shake it off. It made me think about that. Yeah in. I think for ourselves to <hes> these things get trapped in her karate. Yeah very much so i you know i carried a lot of victim. Energy and my shoulders were sloped forward and i was curled in and i was very protective and after doing lease in the healing work i've just kind kind of you know i i feel myself opening up and <hes> kind of the weight is lifted and it it feels great. Yeah it is a wonderful freeing sensation. When you are able to yeah yeah at least it even just find your way onto the healing path which is why you know i so appreciate what you're doing because to help people i think of it as kind of just taking people by the hand and and saying you know i'll walk with you. They have you know we all have to do our own individual work but to have people there to <hes> yeah to guide us along the way. It's really cool yeah awesome so another thing that you talked about was relationships <hes> <hes> yeah. So what do you do with that. I think that relationships is where we i see <music> our own stuff. I guess you could say <hes> because it's real easy to just kind of project on her husband. Now you know why. Are you like this or you know. Blame them for something or judge them for something thing in when we're doing that. It's not about them right it savell. What's being stirred in us in that means. We've we've got something to heal. You know i had a colleague a number of years ago <hes> i you know i'm intervention prevention specialists so i work with teachers in their classrooms and sometimes there's a bit of conflict. Maybe we don't see eye to eye or i might not like her their style in the way they interact with kids or or whatever it it is in boy we butted heads <hes> all the time but then i started looking at the relationship in when i was stirred up by her in i <hes> i found stuff that i'm you know mom stuff. I know west and <hes> you know i think i knocked out all kinds of issues i had when i worked with that teacher because it was really <hes> yeah it allowed myself allowed me to see myself clearly so <hes> and so you know when we have have conflicts it really is an opportunity and it doesn't have to be <hes> owing. You know you need to get get a divorce or you need to. <hes> you know end the friendship or you know. Maybe maybe of course there's abuse <hes>. Maybe you need to look at yourself. I see what needs to be processed. Yeah events events would a different way of looking at it instead of you know. We do want to say oh you know. He's an ass or hurt. She ain't no well. There's a lot of that going on in this world today right. I especially political big gun is rampant in in just because someone might vote differently than you. You're going to have judgments about them. You know <hes> uh-huh that's not helping us. You know right yeah somebody. Somebody recently on my friends list based on facebook. Put out something that i considered misinformation and so i just commented. I wasn't accusatory but i just said here's my waspy on it. Man came back with an unfriendly. If you want and i was like well that's not a solution. We should be able to have a conversation about you. Know try to see one another's perspective. You're right just right now. It's just so everybody's dislike on edge about it. Yeah yeah yeah that's where it seems like. The judgment comes out the most in really what really with judgement you're not even seeing the other person as human being that right right yeah. Sadly i hope we can. I hope we can figure out maybe it's more of us do healing work and <hes> <hes> you know i took it as an opportunity to say you know what i think. You're a beautiful person. <hes> i just i don't agree with this particular earlier. You know this philosophy and i stepped back and you know another. Another response came back was unkind and i just chose not to respond ponto it because i thought i'm not gonna go. I'm not gonna get into that. Vortex of i am just not going to be sucked into it so <hes> and then some people say well. You know that's allowing someone to. I don't want to say be abusive but insulting or whatever i don't know it. I just think it's setting up healthy boundaries of standing jens. Here's my boundary and you're not gonna cross. The sentence i'm done with this. Judgment is about them right yeah absolutely and that's very true yeah for sure. You're one of the things i saw i think it was it was on your website or in your blog during your communications with me but you talked about hope open healing just touched my heart because i love that last iffy newsletter that i sent out monthly actually called hope for healing. That's that's great yeah so i yeah i think it's great that you know you're focus is on hope and healing. They're they're my two favorite words when i hashtag. Take things you know i hope and healing are always included so yeah yeah definitely in what a beautiful gift that is needs. Is that right now for sure for sure. So how do people get a hold of you. If they want to work with you well. They can go to my website. <hes> <hes> art of emotional health dot com. I recommend that they download the <hes> they can download the matrix chart <hes> on any of the options there and it's a really simple tool when she started looking at it <hes> <hes> and in several of the downloads have their my story or or the in in one of them has the philosophy sophy explained so okay yeah and then they can sign up <hes> to receive him permit more information from you as well yes so when you're new information about the <hes> e- course which awesome right now it's kind of in the testing phase figuring things he's out so right. Now i've got it. It's on my to do list to like. I should do coaching. I should do a course. I you know i've got i'm still trying to figure out finished finished the manuscript for my book and so you just so excited by it all and yeah that's happening. Yeah gotta make time time for self care in there too so exactly exactly another question. I like to ask gases or any midst or facts that you had to clarify defy. Yes you know this is <hes> an interesting part of the matrix of emotional health. <hes> a a lot of people think that kind of like were drawn as human beings to these ego ego based systems in ways of thinking. We think it's good to be prideful. Me think it's good to be got to win a winner. Yes we think it's good to <hes> to be good. Judge me good <hes> <hes> or to kinda glorify me. I want to be on top of the world. You know that kind of thing but but really that's but those are separating energies when i'm judging myself good and i know this from my childhood where i learned yeah that that i am on the flipside often judging someone else bad back then it was my sister yeah area lucien airy it but our you know our current philosophies philosophies in a lot of religions in they go they're they're into this <hes> judgment judge paradigm which is not good for us no no that's fascinating journal on that later like that to really really interesting way to look at <hes> sir sir you suggesting then that it's not so much inch <hes> you know i don't wanna say judging but how we ourselves but more the energy that we put towards others well. It seems to me that the higher you go up. I wish i had the grid here to show you. The higher you go up on the hate side of matrix the more i separating in a more acting out it is okay so you know for example with <hes> glorifying which right right i just punishment so i might glorify my husband at one point put him on pencil live up to my image image of him and then i'm punish them. I mean i think that happens a lot and relationship yeah. Oh sure <hes> in that you know we tend to you know in our society. Especially a lot of people are driven to win win in you know i think that that's you know in that can show up in various ways. It could be you know shown shut up as <music> like <hes>. I've got to have the best house or i've got to get get this best job or you know i've i've got to be better than this person and <hes> you know it's it's kinda hungry hungry ghosts <hes> but we think of those things as good and <hes> you know in inherently ends up being very unsatisfying satisfying so right yeah and i mean i think that was one of the things i had asked about. You know as sue so. Do we judge don't judge right said you answered the question about you know the energy we send towards others. <hes> yeah is is that how we lift ourselves up then is not through judging ourselves being you know good and perfect and whatever but more in our positive relations with others right well. I think that <hes> you know the true. Love starts with our south <hes> and <hes> if what we think of is compassion is kind kind of this. <hes> you know judging ourselves good by helping out those poor people were or whatever it is that safe oss form of russian and <hes> you know it might feel good in the moment but <hes> <hes> you know that's kind of a form of judgement in an of itself so right yeah yeah so how do we what what is the way to do that then and how because i think about you know like lake will purge our house of items but instead of you know.
Subaru Forester And Forresters discussed on The Opening Bell
"Federal regulators are investigating complaints about functions with the airbag sensors in more than half a billion Subaru forester is from the twenty sixteen to twenty eighteen model years they received fifty one complaints about the Forresters passenger seat occupant detection
Minn. leaders meet to address threats to lakes, rivers
"Support for climate cast comes from Bank of America financing, clean energy initiatives, and advancements in renewable energy and spurring innovation in and the growth of environmentally focused companies markets and jobs, Bank of America, NA, member FDIC. I'm in Walker Minnesota at an annual meeting of rivers and lakes advocates and lakeshore. Homeowners associations and one thing they're seeing is the data is clear. Minnesota is getting wetter overall and as our climate shifts. That's presenting challenges for these folks. Jeff Forrester is the executive director of Minnesota lakes and rivers advocates. Well, I hear from people across the state and, you know, obviously water levels are changing, you know, some areas dryer. So there's drought other areas are over the shoreline and then we're also getting plants native plants there, didn't used to be plants people are saying, well, you know, we've got this northern mille-feuille which is native. And now it's growing right to the surface, and it's in places that never was before we can't get boats through my guess is that warmers having an impact, and then the cloudbursts events are flushing more nutrients cynical ex. And I'm just thinking, you know. No, it's really time to focus, some science, some energy on. What are the impacts going to be? How do we mitigate? How do we build resilience into our systems? The changes that we're seeing in the lakes. How much science is there in terms of linking that to climate? Well, my sense is, there's some, but there's not a great deal with agriculture. They've, you know, the farmers and farm groups have done a pretty good job of looking at the impacts on farms, and did oh with the timber industry and did o with people who deal with the infrastructure of our cities. But there hasn't been a real focused effort on what's going to happen to our lakes and rivers because there isn't the same kind of constituency. And that's really what this event is about is bringing in people who are focused on water and one part of the state one week or one, watershed and bring them together to kind of start talking about these larger issues. We we've seen a couple of recent records that have really jumped out at climate watchers with regard to precipitation, Minnesota, one was the, the twin cities record for all time annual precipitation of forty inches in two thousand sixteen. And then just last year, we had harmony that came in. With sixty inches of precipitation, that's the all time state record. That's closer to a New Orleans level average annual rainfall this spring. We're seeing many lakes, over Bank full are people noticing those changes on their local legs, people are definitely noticing, and I'm getting emails about it from across the state, and I think some are starting to connect the dots. Some maybe not so much. They're wondering what they can do about it. Because it's a climate impact and the climate is changing, and it's going to continue to change. That's why I'm thinking about resilience. What can we do to build resilience into the systems? What, what, what can we do to begin to manage our likes a in adaptive management holistic way, rather than just focusing on the walleye while we're gonna stock while focus on we? It's all well we're going to treat the weights here. We're going to do this, or that, discreet activity isn't going to get us. What we need. We need kind of a bigger vision. That's climate cast from Walker. Minnesota at a water conference. I'm NPR chief meteorologist Paul Hutton there.