1 Burst results for "Craig Abajo"
"craig abajo" Discussed on Leading with James Ashton
"That was my real first business really. Yeah and then you know via via proctor and gamble bull and consulting in Bank of inches in you spent many years at Bain. Doing net promoter scores and so on and then is it quite a journey to go from being the strategy buff into a leader of an auburn a startup if you like all the way through. PNG and Bena had my business so both were pretty flexible and allow me to do that. So I was still having to kind of do the get-out events be the last person to leave knackered while you load the truck up so there was probably some kind of continuity between that kind of event undoing restaurants however I do think that Yes I remember one night done four shifts in a row. I've done Friday night A double shift on a Saturday Sunday and and the double shift on the Monday Bank Holiday because I think he was away. I was so tired and I dropped this. This trae from this Till and literally every monsoon about four thousand coins and they just rolled under every piece of equipment and I was spent four hours trying to find all the money and then I had to walk home. 'cause there there's no transport and I was thinking you know what there is a difference between consulting running these restaurants and we'll free pizza. It wasn't bad but it wasn't because you you learn to Bain lots of businesses and leaders. Who are doing it wrong and you thought I can do better than this? Sit It down with Henry Dimbleby and decide on startup idea. Yes so Henry and Allegra. I think we were as much inspired by people that were doing. Well I looks took people you know even I never had to plaza. Let's go is showing out because the French economy The guy that wants to go near Anita Roddick who directly a new from bodyshop Southwest Airlines in America per fun at the heart of the business. Even though safety is our number one priority so I think it was probably inspired. By seeing great people I did also think potentially the big business was teeny bit of humanity at times And some of those leaders one entirely in touch with the people who are working in their shops factories. Justin lock it now. Do you think yeah I think so. yeah Would you think I think they that trying harder but I think there's a there's still a division between in sort of the Sheen in the reality if you like so. I think for a lot of leaders. It's quite hard to to really really put it. You know they say this is at the center of our business but I think six quite hard for them to live it day after day after day and so on and I think also this pressure depending on who owns the business has a bit more freedom. I think it's still by the founder but you know if you're on the stock market and I remember interviewing Paul Polman Unilever quite a lot. He said that the only thing that gives me license to do all the good stuff is keeping the profitably shareholders and I'm inspired by the leadership of the guy is it. WHAT'S THE AMERICANS ALUMINIUM companies? Elko yes who are put some fighting from elsewhere anyway so So little was about the guy that took Alco and the UH and he went. She's first shareholders meeting which was analyst meeting. And he said. I've only hates talk to you about safety under my tenure. Only talk about safety and we're GONNA make the Safest Company in America and everyone's like. Yeah thanks very much. What about capital It's like no no. I'm hated to hedge email. hatestock about safety His tenure became the safest one of the safest companies in from one of the least safe and the share price quadrupled. Because every sleep. Suddenly if you do one thing well you do everything so I do some light that kind of I oh I think takes us. The CEO can stand up to the shareholders and a CEO that can provide a vision for the shareholders and it might not be over the next eighteen months but it certainly is balancing short and long-term term. They go yeah. I read my those in a public environment and the environment and I think sometimes you do get brave. CEO's are either Arctic enough courageous enough to re educate the shoulders. I think it's important that we support those kind of I totally agree with you and and I think that trick with being a CEO is you've you have to leave the vision. Listen and keep the keep up there above the clouds and understand what's going on. Let your team got on with that. But keep selling the vision to your to your guys. I mean I did some work with Disney away from London Olympics and Disneyland Paris the whole Disney Goto is magical. Everyone's magical and they are extraordinarily good at this whether it's the guy sweeping the streets or serving the burgers or operating the rides it's magical. Yeah and they live and breathe. It's it's a really strong culture. You have an easier Rodney stakeholders Craig Abajo. 'cause you you got. The Queen is patron crans. Patrons is wonderful quaint silly but I want to know a little bit about your beginnings because it looks like those a time when you may have. I've been an actor and I don't want to be on the stage recently so I thought ah never get ahead so then there was these roles in marketing and related and the the transformational role is very long title. But you had to bring the Razzle Dazzle Hassle to the Sydney Olympics in two thousand basically. I'd three portfolios and we joke about it saying it basically bunting parties and things which is true so I ran the cultural program for Sydney Olympics Pixel Olympics revolt those fireworks. I well effectively this. This is actually the most terrifying night was we had. It was the night before the opening ceremony and the guy that had run the La Olympic said. He said Craig would do something. Really amazing not before because the whole world's in town right so we did. This event at Sydney Opera House had on driver Celli singing cash carrying the Olympic torch giving it to Andrea. Who's saying in our the go-to Newton? John it was amazing but at the same time we had to turn the rings on the on the Sydney Harbour Bridge and it was an absolute nine hundred. The hold it worked with it and was that was that. Was that the first time you regard as yourself. You're leading a team. Must have been a Ludi people on the ground to make that happen. She was quite a small team. Initially it was a four year Gig we had four festivals and the the core teams any about forty people by the time we got to the year. The two thousand matches the last of the four festivals ahead about six hundred staff including all the contractors and the various companies and so on so it was massive. And we honestly had no idea what we're doing. We're very young young team and there was the first time Sydney ever hosted anything like this. The scale was beyond what would ever imagined so so it was good training that you just. Let's just do a straw poll. What do you think we should do this? Okay let's do that deadline. Very interestingly only in the Olympic Games ever all you had to kind of people. They're sort of the engineering folk. You've made the venues and that sort of stuff and people like us who came from show folk and they kept impressing upon us at the opening ceremony is eleven in September two thousand at seven pm or whatever and we will of course it. Is You know we're used to show going up seven thirty every night whereas if you're an engineer eh wins. The bridge finished. Well let's finish finish thing so Interest to Bali started. That's right that's right so worry too much But the scale was was then. When you're done that did you think wow I've done the ACA I can do anything now? I'm I'm the boss last question. Maybe maybe but then people came to sing for you. I guess I guess I mean it was certainly. It was a good job for me and it did give you a profile beyond just Sydney which Hawaii ended up giving avalon. Probably so yeah. Since those early days of spilling coins all over the floor. You're a fully formed leaders. You sit here today. What have I loved yeah? I think I've learned how useless humans are any in particular. Humans are wrecked by surfing. Shame Anger Gary Insecurity and it's basically job of a leader is just to deal with that to try and get people beyond that so I think what I've learned is that I've learned partly I think Leon and the associate I should work. I've done With the Muslim wing which I have learned last five years is that With their humans are very easily manipulated through what we might cool Ligo which is principles. Shane Principles of anger principles affair and I think that in order to create an amazing organization you have to allow people to understand that and get beyond that so I think that's the number one thing that I've learned. Whatever size jigsaw piece I am I need to be that I need to educate my teams That's who I am. Allow them to be there. Cy Shane Jigsaw piece. And then together we can make the jigsaw puzzle. So that's kind of the number one probably framework. I think I've loved some of that. Thinking develops there around twenty fourteen worth three founders and then you were pushed out in front as you are the CEO So then you have have to have the bigger thoughts about Organization Leadership D. I think thoughts is one word maybe ability to not think and act on instinct and intuition right. I'm probably in the probably trying to over. Think I I believe in it acting as as a leader without an older employee guilty of Creighton to any mental constructs. I think I probably at that point realized that I have to lead in the way that I have instinctively felt as Asian has needed And I think being liberated as a knowing that you are going to lead not according to someone else's rulebook according to what your instincts telling you how should be leading I think that's sort of breakthrough which I had craig tell me about mentors. People who I think there's a number of people Australia and those formative years who really told you to go for it and go for it Well if I got way back to being high school which is an awful long time ago The reason I ended up in the arts is because I had to brilliant teachers who championed championed rumbustious young kids to see symphony orchestras and see dance and theater. And that just I have my eyes to a whole world. I would never have seen same. Where the name Cepeda Jensen and bill clock and they were sensational? These two guys and I I would have been embarrassed. I was doing something else. You know if went for these guys and I still keep in touch with them and they they bring fellas so they were the first two I suppose and then when I went to the opera there's a guy called Donald McDonald who announced his real name. Goalpara Goalpara his parents and he has his mental many many years. Right through Work if you're working the Olympics and beyond as well and it's just useful with these guys and Newport heritage on through your life just sounding boards even definitely. You had the really dumb questions you can look at being stupid about this job or this decision on just something you said before. I think you know when you get to this point. You want to also make sure that your team feel go. Drop permission to fail. Because that's how you learn absolutely screw things up and you can. You can debrief on ago. That was a couple. Let's think about it and we'll continue to nationalism. I mean the perfectionist businesses. You know they take eighteen months for them to fail. Yes that's fine. I'll start now. I expect you to fail today and the environment today when I think about the ballet world ballet when I was running English National Ashok. La We're talking about. McMillan and Ashton is too great and British car. Who in the day most works? They created values the works. We remember the ones that survived. I have all these years. What one thing I've fascinated by and I did? I did put a little bit in the book. Gladys written is about this idea of total quality management because what happened was American over to Japan after the war and said we want we build your economy. Because we've been so so here's how to do do it you try you failed Blah Blah. Then in in the sixties American Biz industry had failed because it was very top down very conglomerate-led and they said the Japanese what you're doing and they said Oh. We're just doing what you told us to do. A really what was that. Just learn fail adapt and then the new mom was in the eighties. We what Japan was doing which which we thought was perfect And so we thought total quality management men. Everything.