20 Episode results for "Caspi"

The Accidental Volcano

The Alien Adventures of Finn Caspian

00:00 sec | 2 weeks ago

The Accidental Volcano

"Be Honest but glad. Up Remember, me, John and his and let me get on the mic in a while and all this time he's been his. Writing Books. Big Deal. I have a hip podcast to make. Book is a quiet podcast. F-. I told you that we could co hosts episode but I didn't know didn't know what Jonathan I was angry. They didn't feature any robots in your book. Feature any. Of course. There are robots bebop this in Caspian foggy is in the first one. Trying to zoos and the second one. Come on more like who China Zoo am I. Right. Get it who tron exist because who even knows about him because he's not even that great of a robot like me. I. Got The joke but. You probably should have said Voltron IX. That would have been way joke then who onyx. What? I can't believe I'm going to say this Jonathan. I am way off my game. I haven't told any good jokes in a long time haven't poverty amazing pranks and. and. I'm rusty. Jonathan. I'm rusty. Oil. Are you actually arrested Expression Jonathan? I say you and I waited even loss i. read them. Okay. Okay. I just wanted to share. The good news is the starting back. Next week. We are resuming regular episode. We have a few recorded now so we can stay ahead of the game. Get you back on track back on track with dare I say it. Back on. Track with. Dare I dream it. You can dream it. Back. On, track with. Come on John. Singer. Back on track with. May. Be. Something something rise with seasons back dance beloved. Be Biden's. A. Tells yes. We're going to do a season of thin and BB is. Jonathan technically you're supposed to say. Maybe, back. Sorry. BT IS BACK Thank you. That's right. In the meantime, we're going to read the first couple of chapters of the second book Accidental Volcano and if you're still waiting on a sticker I, promise they're coming they arrived a little late here and I had to put it in a second order but they're getting out the door and I promise you. You'll be arriving your door very short. Jonathan. Episode in the next episode comes bebop towns. Without further. Let's listen to the first couple of chapters of the alien adventures of Finn Caspi. Accidental Volcano. Scheckter one. Raking. Fin Crouched. Beneath the table corner of. Himself, as deeply as he could introduce shadows. Held his breath. It was no sign of anyone yet. But he knew they were out there. Today no, he resent here. If they did he was a sitting duck. He saw boots in the doorway. Were they friend boots or FO- boots? Finland out the tiniest breath inhaled again. In here. I. Heard something. said the voice in the hallway. Definitely, not a friend voice. The boots ran inside followed by another pair. Know I heard something. said the voice again Check the cloth. The closet was on the other side of the room. Finn saw both pairs of boots walk toward. Now, was his chance. He could surprise his enemies from behind or try to run for the door. Fight. Or flight. Stay. Or Run away. Battle or something that rhymes with battle. This was no time for poetry. The invaders the closet fin snuck out from beneath the table and bolted for the door yet emmys turned and fend her the sound of a laser. Beam. He leaped through the door to the hallway the enemies laser buzz. So close fins ear he could feel the wind of it passing by his head the wall in front of exploded. With breadcrumbs. flaky buttery. breadcrumbs. Croissant. Slammed into the wall. Faust wants and settled onto the floor. Kept running. Baiser tag aboard a space station is intense. It's both playtime and combat training. Except because like everywhere in the universe, parents make a lot of boring rules, Finn and his friends couldn't use actual lasers. So they just said Pew Pew. Without any other equipment. They snuck whatever stale dinner rolls were left over from the night before and threw them at each other. So technically, it was bred tag. Finn was a bread tag Ninja. How did you miss him? He heard Abigail Yell behind him. It's not my fault shouted Valet who serves croissants for dinner. Abigail and volley versus Finn and allies Finn was now a good ten seconds ahead of the other team, he booked it down the corridor trying to remember who's compartment Elias was hiding. This was the plan fin would distract Abigail and volley while allies worked on the ultimate invention. A bread. Shield. Came to adore. Bingo he said. He pressed the button and opened the door of the compartment where Elisas family lived. Allies. was sitting on the floor of his bedroom surrounded by about eight hundred wires, batteries, nodes, and other electronics. VIN Didn't know half with did. Elias said Fin you're not done. No. Said Elias almost or I was almost done, and then I started working on this robot I've been messing with. Allies held of a small robot slightly larger than the CRISANTO had dodged. It did not look even remotely near finished. Why are you working on that shouted fin. Abigail in Bali a right behind me. Where's The bread shield? It's over there said allies. He waved his arms all over the pieces lying on the floor. I mean it will be over there. I just need ten minutes to fix something on this robot. I can build the bread shield. Finn felt the unmistakable thud have croissant hitting him in the back. Pew. A French role flew over finch shoulder and landed in the license lap. Allies picked it up embiid off. The. Corner. Going to be really cool. He said his mouth full of stale bread like I think it's completely different. kind of robot than anyone has came over Elias said Fin. Oh. Said allies. My Bad You're bad. My good said Valley. That is barely English. Said Abigail she in. Volley. Walked out into the corridor but I won't argue with you since we are champion. The two took off down the hallway celebrating. Sorry Finn set allies. Fin sat down on the floor. It's OK. He said it's just laser tag. But. Next time maybe be a little quicker. I know said Elias but it's hard to be in the middle of the action when all I wanna do is build things I can't work at light speed. Bread speed said Finn and it's fine. We're a solid team, a solid team that has lost seven times in a row said Elias. Ventured. Picked up a wire and a piece of metal that looked like a hamburger. So, do I. Put this. Who's it in that? What's it? He asked? Ha Ha said allies. It's okay. You catch up to them I want to work on this. You sure said Fin. Yes. Said Elias. Looked down at the robot in his hands and I promise next laser tag session I will not let you down fin ran out into the hallway but allies was so fixated on his robot he didn't even notice. Well said allies I might let you down I. Mean I'll try not to but sometimes I don't know if I can't Oh and you're not here anymore. Chapter two lights. Camera inaction. It didn't take long for fun to catch up with Abigail Volley Abigail the captain of explorer shoot three Oh one looked over finch shoulder as approached. No allies she asked. Hiding in shame after your defeat. Said Fan, he's working on a new robot. Allies was the chief technologist of explorer three. Oh one he and his friends went out to explore all kinds of planets and allies did his best to create inventions that would help them. Oh said Abigail you mean, the one that's supposed to be able to identify whether an alien bug is poisonous right away. No said FIN NOT THAT ONE The one that can supposedly turn mud into food. I don't think so said. The one that dances and five hundred different languages fin laughed no, he said allies said it was a brand new type of robot something no one had even thought of yet. Bali the explorer troops sergeant at arms didn't say anything instead it his new signature move a triple double Dutch flips somersault jumped psychic with a smile. or at least in his mind that was what he did. What he actually did. Looked more like a fish hailing a taxi. Volley yelled Abigail and Finn stops walking and stares at their friend. You're speechless. I. Do it totally League nailed it. Kurt hours, Valet chirped foggy fins best bud and robot foggy was always up for anything and always very supportive of his human friends. It was how he was wired. I'm sure allies will catch up with us in a second said fin he said, he just needed to fix one thing. But it would be a while before allies cut up with them back in his compartment he was in the zone working on his robot. When his friends were. Teens Elias wasn't the quickest thinker or the fasces on his feet. And never bother his friends but it bothered Elias he wanted to make something that would change all that he held up the small robot he had been working on and smiled. was. Almost done your my best idea yet Elias said to the small dot. and. When allies had an idea, he only needed four things. Time to think. Peace and quiet chocolate chocolate chip cookies, and a fire extinguisher just in case but mostly he needed the cookies. And the fire extinguisher. Actually forget the cookies. He really just needed the fire extinguisher because robot he'd been secretly making in his bedroom had caught fire. Thanks so much for listening to that. Chapter. Said we're. GonNa. Be. Back next week. brand new episodes and I wanted to let everybody know we have a special live event coming up on Zoom From your computer on Saturday at four PM. This is in conjunction with the bookseller here in. Chicago a fantastic local bookseller maybe my favorite place. Where it's GonNa be really fun. We do alive choose your own adventure story where kids can vote how the story is going to go. All you have to do is email words. At Bookseller INC DOT COM. That's words at bookseller. Inc Dot. com. To rsvp with the subject line fin Caspian Slash Messenger RSVP. I'll put a link to the with the email address in the show notes. Up with the subject line in the show notes so I ought to do is click through and it's going to be on Saturday October seventeenth at four PM. Birthday by the way. So. If you WANNA come celebrate my birthday with me come here at choose your own adventure story four. PM ON. Saturday. Come check it out. You can do it from wherever you are in the world although I should say four PM Central. So I don't know what time that is where you live, but maybe he come. Thanks so much and maybe I'll see you on Saturday I will see you next week for up. Thanks. Bye. G Any. X.

Abigail Volley Abigail Finn Caspi Elias Jonathan I Fin Fin Crouched John Abigail Yell finch China Zoo Finland Pew Pew Bookseller INC Chicago Biden BT Valet Kurt Faust Elisas
Slack CEO Stewart Butterfield on COVID and Microsoft Teams

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

00:00 sec | 3 months ago

Slack CEO Stewart Butterfield on COVID and Microsoft Teams

"To Techno Vatian a weekly conversation with people who are shaping technology landscape. I'm Peter Hi President of Meta Strategy. Advisor. Technology Executives Forbes columnist book author and your host. Each episode of technician features, insights from top executives thought leaders at the intersection of business technology and innovation. If you like what you hear, we'd be grateful you give us a rating on itunes or through whatever other source you use for podcasts and please subscribe so you don't miss a thing. Thank you. My guess is weakest you're. Please looking back to the. Stewardess co-partner executive officer of slapping place. That rose replied evaluation of Seven Billion Dollars Priority Public Twenty. Companies Experience. ASSERTED DEMAND DUE TO THE Work of the coronavirus. Prior to CO, founding slack. co-founded flicker one of the pioneers of sharing in the social web. Interview we discussed the current Codex impact on enterprises including the productivity benefits and accompanying loss of socialization how this can cause employees burnout and what leaders can do to alleviate uncertainty. We also discuss how the pandemic has impacted the amount of slack users positively and negatively, and the potential challenges a hybrid model working present. Lastly, we discuss how people are more attracted to new features versus core improvement to existing features the main differences between slack Microsoft teams and how they can be used together how the demand for synchronous communication can be disruptive to people's time management and their ability to focus in a variety of other topics before we get. Our interview I wanted to introduce you to our sponsor Soho and accompanies company's President Timothy Caspi prior to taking on his current role, he was the chief information officer of a number of companies including reliance industries sears in trucks on the House group is now at Zozo a most unusual enterprise software company and wanted to share perspectives from it. Timothy Take it away knee hits Golfer road about consumerization of it in its effect on job performance since then the world has seen massive rollout of consumer APPs that are elegantly simple fast enjoy to us and in many cases both physically and psychologically addictive. So it is fair when employs us? How did they have such beautiful systems for their photos shopping Booking vacation homes, but the enterprise system they use or often green screen sometimes tedious and slow. David. Sacks. Who led companies pay pal and Yam he says. Voluntary adoption of technology is the new Roy. So how do you build beautiful systems for the enterprise behind every beautiful system is a great workflow zoo orchestra, a cloud based Mobile Automation Platform Orchestra Hills businesses orchestrate business closed in one case for employees on boarding resource sixty seven points go down to twelve points after workflow maps or automated using orchestra. This is possible across your supply chain sales, production, sourcing, and other processes. Orchestra. Are Code Free workflow management platform may help you experience voluntary adoption of technology you're working so hard to deploy resulting in satisfied workforce that has high productivity. Thanks Timothy and now onto the interview, this interview was recorded in front of a virtual audience chief information officers and chief digital officers. Were thank you so much for for to for joining us today. It's great to see you again. See to. Pleasure to to to to speak with you someone who needs very little introduction in a setting with. Technology executives say the least stewardess the CEO and founder of slack people will know He is a serial entrepreneur. I hope he doesn't mind my saying that he was not as successful as in in his hope to become a gaming entrepreneur and he attempted that several times But is one of the legendary people in terms of getting finding opportunities in the ashes of ideas that were not necessarily successful as he would've hoped that the launch slapping along those Stewart's. Begin if you'll wind with some questions about how you are are handling things during this time of chaos our view structured your days I assume you're operating from home probably not commuting traveling as you as you typically would. But how are you holding up during this time of of of unprecedented we soured lifetime. It, it would be ridiculous for me to complain about anything. I have been at home. It's Pretty remarkable how different it is. Part of it is it's it's A. It's a lot easier to get. I can be three minutes from the end of a go. Sorry. I. GotTa go I'm on live TV in three minutes as opposed to. Going from our downtown office in Manhattan all the way up to midtown, which takes forever and then going the green room and then. For for four minutes on the Air CNBC, it's kind of a couple of our investment. and. I don't even know in the last. Week. Probably, done five or six panels jittered earlier. This morning I was on with. Eric and from Zoom, and. Erin lovey and Todd McKinnon from OCTA. Somebody's are three of those a day, and then there's a couple of customer means it would have been. Traveling instead. It's a lot more efficient I think internally. So this is a private open question. I'd love to hear from others as well but I definitely have the impression that we're much more productive right now. I don't know. If, that's a permanent condition of the way they're working now or One of my concerns is that we're burning down the social capital that we've accumulated over the last couple of years and I don't mean goodwill necessarily but I mean. We've now had people start every Monday. So we've had. Twelve or thirteen groups of employees who started. than the traditional FIDE HQ for week regardless of where you are, we have sixteen offices in ten different countries. Meet a whole bunch of people formal these connections. Now, that's all remote, the process of interviewing people and making hiring decisions and for the candidate to accept the offer all those happened without in-person. Meetings. At my concern is While the strong social ties will still be there from a report to manager from. Cheers. Laterally, the week connections which I think are also very important people you need at advance offsites cafeteria in line for the elevator the Friends of friends those won't be there. So as the ratio changes of employees who were there before Cova after co Ed. The dynamic might might shift quite a bit because I think those week relationships really important for getting US functional work done. and. Probably four morale in incoherent. So that's that may I hope that doesn't turn out to be a real. Issue for us, but I gotta say it's. Interesting time to be a leader and I'm sure it's the same for of you I mean. Obviously the dacoven suffering over the last couple of weeks, the political environment and the protests and. All of the kind of emotional turmoil both in A. for all of US citizens of course, but but also for our employees for customers end. There's just a lot going on. What have you stood? I'd be curious what learnings you've taken in learning leading during this time of crisis what are the principles your adhering to to ride Oscar resilience in your team and ensure that you're managing? Well during with we'll get some of the remarkable growth you've experienced during this period but but what have you learned from your ship perspective? So add another. This is new but. I can't remember the. Lessons are repeated until they're learned. People hate uncertainty like it's just it's. Probably Evolutionary Constraint but our our psychology isn't built to withstand a lot of uncertainty with respect to outcomes or uncertainty with respect to causes and I think. That's You. See that in the way people think economically and politically since the dawn of time you know it can't possibly be random that it didn't rain this year it must be that we didn't sacrifice enough goes to please the gods. The gods withheld the rain. There's always some agency that makes the decisions as a posted, this emergent result of a huge number of of independent factors and a lot of randomness. So with this degree of change, there's obviously a lot of uncertainty now that. It's sometimes. So much time talking about this and thinking about it and then employees. In. Late April would say like is off office GONNA be open next week because I was hoping we could still do this off site we're planning or something like that. It's hard for bill rather around, we don't know offices will reopen and Just, this the sheer number of we don't know. So the the leadership lesson I think is. To ensure that we don't. Underestimate the degree to which that causes a lot of turmoil and and anxiety for people and to provide the assurances certainty where we can. And that means over communicating a I haven't done this as effectively as I feel like I should have but I talked to. The cozy IOS, of Atlassian. And in the early days, they were doing a video message, the company everyday. Like. Don't worry about the production quality don't even worry about the exact content of the message people just want to see you show up until they were sixty or ninety seconds. Maybe a remarkable, what they were doing and. The. So the lesson was I really should have been doing that I didn't do do quite enough and we have had much more higher cadence of all hands and town halls and things like that. But yeah, the uncertainty and what we can do as leaders to alleviate that Israel really the the big. Takeaway from this. I rooted to the growth on the verge reported on in late March that you're concurrent users past ten million on March ten. And a half million, six days later than ten days after that twelve and a half million off visit session or at least directionally correct You've had a tremendous amount of growth. Of course you've at some you know there's a bit of a two steps forward one step back snatcher there oughta people who lost their jobs who? User file Lewd about the the Knicks of bail wins versus and winds a scene in light of the current rights you have. It's really hard to tease apart all of the factors. So on the one hand we saw a huge number of new organization sign up slack. We saw huge surge in the number of new customers from existing customers. We saw a big upswing usage user levels of work people using it, and finally at the individual user level people were but from about ninety minutes of active usage today and nine hours connected to a close to twelve hours connected and two hours of active usage. So big that the average amount of utilization went up. And meanwhile, we're making product changes and there's new marketing campaigns happening. Obviously, there's a shift in cons. Then, you start to see. Because one, hundred, twenty, two, thousand customers, and Close now to to fifty, fifty us and the rest of the world, the business in Japan. Pretty. Sizable one Europe. A whole mix of on the enterprise side. Some people really speeding up option making decisions much more quickly and deciding to roll something out. But also people starting to step back budgets starting to come under pressure. Lubbock were hesitant people making decisions, but the really dynamic part is in the sap world. So obviously that one hundred, twenty, thousand customers, most of them are small businesses. And Already seen uptick in in churn that we assume due to two bankruptcies, but the biggest single factor I think has actually been a lack of. Expansion that we would have otherwise anticipated because disappoint you that number of customers in this many years business it's relatively predictable if you look at a whole cohort. The rate at which they'll expand over time. And across all cohorts are like. I said mature I mean people who signed up to two or three years ago and people who signed up six months ago. That expansionism utilizing. So the way we interpret that is Where there are layoffs, there's hiring freezes. And those those companies aren't growing in the way that they would have on average and so what our customers feel pain we do too and. I think. Again. Probably combat experience for when there's a little bit of that moment where the coyote runs over the edge of the cliff and as long as he doesn't look down, he doesn't start falling yet with the stock markets and without the unemployment numbers. And obviously with the completely uneven impact of of the covid crisis on visit different kinds of businesses so. Travel hospitality hit incredibly hard right away a handful of players benefiting from it many unchanged, never seen any that uneven and so the downstream effect the kind of mock on that will see materialize over the next six or twelve months is a very hard to predict an think Probably more severe impact than is apparent right now just because there's so many signals and and. I guess there's just a lot going on now because aside from that just in the last two weeks, you know kind of a political upheaval in the US that we haven't seen since like sixty, seven, sixty eight. SO INTERESTING TIME TO BE A. Leader. Citizen I guess. Yeah Yeah. No doubt you will surrender throws of overhaul going through the biggest overalls. Of your products at the design, a big revamp It's going to include a focus on simplification customization as I understand it, can you talk a little bit about your vision for the product as it evolves? Yeah. So. I don't think it's changed at all as a result of the. Of the year everyone working from home. But it definitely does highlight differences in the relative importance of things if frost? The most important thing is always the basics. And they're typically the ones that that we as expert users of our product will noticed least you know it's hard to put yourself really in the mindset of someone who's brand new to the product. And someone who doesn't have a very deep and intimate understanding of the whole know the back end data model and how all the features should work or all of the shortcuts and work arounds at developed that customers are unlikely to discover. But. Also just. Employees are always more attractive attracted to the new thing that they could be working on. Dan Cut core improvements to the to the existing thing. And I like to think about their I talk about that internally as foundational versus superficial features and I don't mean superficial in any kind of negative way but. They'll give you an example, this outside of slack to make the point of. A year and a half ago or something like that my fiance in San Francisco, and new. York she she's more New York I'm more in San Francisco. She got a mirror maybe if seen these things advertising instagram, it's a monitor inside of a full length mirror Adan there's an APP at personal trainer who shows up and do the exercises. and. She. She had one of the York asked me to get what is Francisco and I tried to buy it at an air message and then. They tried the next day to buy it I got another error message, configure it out finally wrote to their customer support people and they said, Oh, I'm sorry you use your email address that you had previously used that should make a gas to count on her thanks I said okay fine. They fixed it I ordered it I. got it. Hardware is is nice. It's attractive. It's actually surprising how while the video screen works through the Mirror? The content is greats The whole thing is amazing. It is also the worst hardware device at at pairing with Bluetooth. Things that I've ever seen any kind of a heart rate monitor unlike everything else which is Kinda works her. This, one doesn't. So. A little bit of an elaborate example. But while they didn't fix the purchase stuff while didn't fix the accounts while they didn't fix payments and they didn't fix the core part of the experience, which is Pairing Bluetooth devices they add all these phrasing features on top. and. I can I can see from the from outside. The same dynamic that we see that people are attracted to something that's new. That's innovative. That's exciting. And then you look at something that's your big credit factor or. Nessie. Cleanup of Justinian staff and people always gravitate towards towards the new things. And so I think a lot of sock products end up with a huge number of superficial features. The value of which customers don't really realize because they're they're stuck with a foundational problem. It's hard for them to to get around. And it's interesting. You mentioned earlier Stuart that you know the preponderance of your customers are still small size businesses but you've made rating roads now into the enterprise space as well. Talk a bit about that evolution obviously most relevant for some of the people were gathered here. Yeah. Yeah, and and to be clear. It's Disproportionately small business, it's just there's only five hundred companies in the fortune five hundred, for example, some definitely. Whatever we're at now one hundred and twenty, one, thousand, nine, hundred, and Sorry. When one, thousand, five, hundred of ours can't be in the fortune five, hundred We have recently our last quarter, we announced the Amazon site license at horizon. Continued. Success in financial services. So is the man group last time but insurance nationwide. Consumer. BANKING HSBC in capital. One. The one of the interesting ones was just before all this started. We We had got a huge contract with the Department of Veterans. Affairs. So at Twenty Thousand People using slack and they are. You need a sponsor to to become federal. Compliance. They were the agency that sponsors is about dozen federal agencies using slack but this was just before the crisis hit and they operate the biggest integrated healthcare provider in the in the united. States, which is a massive organization To really interesting to hopefully be helpful for them in what was a very disruptive transition than we have we all went through. But for a company like that, extra happy and organization like that. That has. These. accretive layers of of legacy systems going back to almost certainly some mainframes almost certainly some. Code has written in Assembler the no. One can understand this point. It's a black box and you can't break it and then just layers of technology. On, top of that the challenges of modernizing matter. Really. Significant and when you take away, one of the most important tools of people had, which was import collaboration. It's The such rapid evolution required and I actually think they've been. Interact with been phenomenal. I've been really happy as a as a tax payer at a citizen But it is. Almost, the canonical gentle giant government bureaucracy. I don't mean bureaucracy. No critical wages. That's there's no description. If they're able to develop some agility in the face of the stuff. everyone is and it the Interesting thing for me is you do employee engagement surveys, probability of you and I've talked to many others and what we've seen post-crisis really this u-shaped response where if. The the bottom access is seniority of executives and senior leaders are actually not. nevermind. Deaf and pandemic and an economic collapse soothing the entirety of that. Thinking about their their work set-up. Generally pretty happy not having to travel is a huge Productivity unlock miserable a little bit more pleasant lifestyle but it's not just that I don't travel. In the days it was. A tough Michelle really get together but. tomorrow's in Australia but by the time, she gets back housing to be in in the UK, and so we can't schedule this thing for three weeks. Now it's just like, okay whenever and fifteen minutes. The individual contributors people lower down in the organization also quite happy I think because the lack of acute. We have offices here in the bay. And in New York in Toronto and Tokyo and London of all places that have pretty miserable commute. So those people are pretty happy. The middle managers are unhappy. And that's a pattern that we've seen replicated everywhere and I think middle always is a tougher job. But I, think it's exacerbated in this environment. Because a lot of the tools are there and so whenever we see challenges, we see opportunities and not just opportunity necessarily to mitigate the negative effects of are bring it back to the baseline. But to kind of try to re imagine management, I mean management in a broad sense of people management but also just how you report how you plan who manage. And so many of the tools and instruments that we all have in common. You know they weren't handed down from on high. They were just kind of randomly evolved the daily stand up on the status of a quarterly business review on that road mapping sessions and that all the. All the reasons that people make slide decks to present presented meetings to get everyone else up to speed. Opportunity to step back and say given the these. Known. Ever told us these perfect. What is the the global maximum? What how how much more could be prevented obviously for everyone? Shoot increase in the requirement for discipline and rigor. Communication. Because not everyone can be in the same room at this time. As just talking to. To Todd McKinnon, the CEO of Octa who had his board meeting yesterday and they switched to Michelle slides memo format. For this one and most productive and effective organ had as I as amazing board on Friday. We just sent out the memo the weekend we also get that because. If, we're going to spend that much time together for invest look like we are. Having call right now it's much more effective to get. On, the same page kind of had that shared consciousness going in. So a lot of the trivial questions are answered. In, advance so that the more substantive stuff can happen in the discussion because I'm sure we're all just exhausted from from the number of halls soon as this is over, I'm sure you're going to get on zoom for something else. and. Like me, I'm just stupid by six PM or six thirty like I just can't. Do anything else like cognitive capacities completely used up and that that wasn't the case. So. One of the things we're looking at it, do we want to introduce artificial? kind of mechanisms to slow things down a little bit. I don't mean to destroy artillery, but to give us a bit more stamina and staying power. So those are all very long answers and Peter feel free to interrupt at any time because otherwise I don't. Know I appreciate it. Very very good to get your thoughts on a variety different topics there I want to remind people if you have a question, please submit it through the chat directly to through the chat at the bottom of the screen. Stewart. You've alluded to some of the changes many of them actually positive lack of commuting the the ability to go from this conversation we're having into immediately into other meetings or productive work. Instead of having it back into the car does a you from uptown to downtown in New York or or across Silicon Valley to different meetings with a lot of last time you also talk about the fact that it's quite tiring to go from meeting to meeting the meeting without sort of breaks that sometimes actually those those mutes even can provide to the brain just different environments Have you put some thought into the changes that are indelible of those that are likely to stay as opposed to the ones that are more likely to snap back I know. When I've read. In interviews that you've recently not gone as far as Jack Dorsey has princeton gusting that one need come back to the office they don't want for instance. but pocketed about what you think of regarding the changes that have happened which ones are likely to stick in your. The at so some of these are. Changes that that feel confident are going to be to the upside to the positive. To a certain extent, there's. Some changes that will make and and I think others will too that. are made because you're forced to make them as opposed because you went through this long deliberation examination of all the options and then decided on this because we exist in a marketplace for talent. And so if you imagine. A lot of our peer companies and people with whom we need. People like by twitter and square. So both companies, the Jack Leads But you know facebook stripe and shop affi- A. Lot of other companies. When they say we're going to let people work remotely or we're going to let people have a high degree of flexibility with respect to the number of times come into the. Office. Have the option anymore I've saying well at slog we're GONNA demand or expect that people come into the office every day and we're not going to hire workers has i. Work there opened up to a huge town that we're not. So people who live in. Nashville, or In Dallas or Atlanta replaces where we don't have offices. There also in a better position to recruit from pool of potential employees, even where we do have offices like the bay area and a New York. Because some of those population if they don't, they have decided that they want to move somewhere else they at least want the optionality if you have. To. Equal opportunities but one gives you the option to be able to travel for a couple Muncie while still working in. has a huge advantage, and in last of course we have a couple thousand employees many of them. This has been life altering. Many of them have already decided I want to be able to move back. To the. or or wherever I want to move somewhere to cultured a family. Or while I'm done living in an apartment I want to live somewhere where I can see a lake And those people will leave enjoin one of our competitors so There's a pretty heavy game theory element to tha that kind of decision making that I think is unavoidable that was it's a series of tweets from the CEO of a company called Gallon and lab is pick about fifteen hundred employees. I think generally regarded as the largest all distributed all remote company in the world. And He wrote this great series of observations that are basically. I'm warning you all. Now, those of you who are imagine, you're a comeback to a hybrid of in office workers and remote distributed workers, shears, all of the. That will come with that hybrid model. and. There's a budget little things that he links out you and other people's reports. That are really interesting but Those are think really significant challenges because we're all working from home it's it's a great equalizer. Like probably you all have the set to the gallery views I see out Brady Bunch series of squares. All of you who had the experience in the past of In the only remote person. So there's some people in a conference room you're on the road and the no matter what you do microphones are never evenly distributed. It's also possible to hear some people and because you have couple hundred milliseconds of delay. They're all in person they have this natural flowing conversation. It's hard to interject and it's just like it's very taxing. So Toby Lucca the. CEO OF SHOCK AFFI-. When he announced the shop, if I was becoming in his terms a- digital by default. Organization, one of the examples engine might seem trivial but it was if you have five people in office and two people remote those five people are not going to go into a conference juryman sit around a table and then dial in the other two everyone's GonNa sit in their own Nascar, a phone booth and dial into the call separately. So the brawl equal, we all have our own tile. And again at near that might really seem like not a very significant or important change I. Think it's east of the The differences in methodology that will have to adopt in order to support that either way of working and again, that's position that we've now made because. I declare I think it's the right decision as well. But I don't think we really had a choice about whether to make it if we want to be able to. Retain current employees and be able to compete in. One of the CIO's attendance for this live broadcast indicated that his company's a big user of Microsoft teams. He indicated his company's volume of teams uses up five hundred or six, hundred percent since March and he doesn't see that changing. He asked if there was something that Stewart believed teams users were missing by not using slack. I'll take it in two parts a one on the pricing issue because I think that It would be Penny wise and pound foolish to make the decision on that basis I think there's actually there's good reasons to choose teams We also see. An enormous number, probably the majority of antibiotics. Are Using teams alongside one another district for different purposes. But on the pricing one I think this is actually a really important point and under appreciated. Your. Job. Is More or less a hundred percent communication. Either one conversations meetings reading and writing messages out. And whoever in your organization spends the least amount of time communication it's still going to be thirty or forty percent of their job. And, if you look at all of that communication and maybe the average is like seventy percent of your employees time. If you look at it. A lot of it is not really interesting creative strategic stuff. It's basic acts of of coordination. It the status report and the updates and the daily stand up set. Everything that a project manager does but the shoe number of meetings and the conversations are to help people get on the same page and to be clear I don't think that's a waste of time. I. Think that's essential because human beings are. Like herding cats, it's very difficult to keep people lined. But if you to make a simple Example Arithmetically fashion you have ten thousand person. And the total loss of employment is about heart thousand dollars. You're spending two billion dollars payroll and half of that is going towards just spent. Really. Basic conversations communication. Any leverage you can get on that is has a disproportionate impact to your top line productivity that's unrivalled by any other change that you could make. So have I mean even a one percent inflection there. Is a is an enormous a shift in Roi, and I've had this conversation at least one of you in the past Software Investment on a per employee per year basis as something that is just marginally increasing has for decades, it will continue to do. So the number of different applications you have use is increasing the number of minutes if people spend using software, every day is increasing the number of software companies that exist in the world is increasing the number of software companies with more than ten, one, hundred, million dollars, billion dollars, revenues, they're all increasing. So and none of that is stopping twenty twenty it's been since the early seventies there's been a one way half there. As that happens you know we spend. A little fourteen, thousand dollars per employee per year on software, and I don't mean server licenses or data entertaining the just just software. and. We're definitely A. Exactly I would. If I had to guess, I would say top dial because we're a newer company were intact were more tech forward but I suspect for all of you it's going to be at least five thousand dollars per employee per year so. Hopefully all of that is smart spend not in the sense that you get a thirty percent return for it but in the sense, you get a five extra connects. The best use cases of. Competing in business for taking up a long time ago computers computers so much better than doing much. Than remembering stuff. So databases accounting software early. But now. We buy tools that plug into our marketing automation SOFTWARE AND WE BY. The skip to the most telling example There's now dozens of companies competing in the category, of SAS, management tools of expansion and renewal management and lack compliance management just for thousand different cloud services you have in use. Right. So with all that. BE I. If, you're not getting a hundred x Roi from most of the four investments in there I think there's something fundamentally wrong. The other question though. It's Here's. The differences I see them between. One is there's a bunch of stuff that teams doesn't do I sorry that teams does that that's locked doesn't do and that's what we're doing right now it's the alternative zoo it's voice videoconferencing. It's conference room integration You know everything that the people who are migrating type for business are are using teams for. From what we've seen, that's by far the biggest used case like that's eighty or ninety percent of usage. There is another category of stuff that that similar things slack doesn't in a slightly different direction It's a start page for office. So if your job is to collaborate around the office file types like redlining contracts in word or working as. and you you share point than teams as a huge step forward in that experience, it's much easier way to organize and collaborate on on those files and office has no other start page and there's not really any other alternative but outlook already. Does. Enough stuff. You wouldn't want it to be outlook. And there's things that slack does that are similar to that but in different dimensions that aren't about the office file types but instead are about. Your. For Engineering continuous integration testing tools for it. It's tickets and managed at four. Operations teams a lot monitoring and alerting to there's a whole bunch of use cases that are. for those employees who don't spend that much time on the office file types that's been another platform capabilities. And then the third place use case again, this were on the outside. So perfect knowledge of the third place use case for Teens is defense slack us, which is you create a channel for everything happening across the company. Now, everyone knows where to go to ask the question to give their update. Go to get caught up. We look at our biggest customers IBM is the largest that is also most insured of three, hundred, fifty thousand people there tens of thousands of workspaces with millions of channels between them, and there's consolidated administrative control over all of that, and so the end, the structure that actually mirrors the structure of the the organization. and. That's just not possible. Inching is much more for the record level because an individual instance is limited to five thousand people but five thousand peoples in her relevant limit when you're limited to two hundred channels Even at two thousand. One hundred employees or whatever we have. We have about twenty thousand chance of you if you try to one teams instance. We'd have a limit of one percent. So, there's that if it's important for this to be able to to. Break Down Silos at the level of a larger organization or there's no alternative we've never. Lost an enterprise customer to teams because you just can't do that in teams, and again, that's not to say that change is valuable. I think there's a whole bunch of his head published. The teams doesn't doesn't do and you do see them used alongside each other an almost always that's slack for written communication and teams her for video. The last thing I would say is increasingly important has been. Shared channels and the kind of the networks that form so In January Jen Hotta who's the CEO of Patriot Judy? Hosted a dinner up she invited a bunch of SAS company that bay? Area. CEO's. Because that email thread was just sitting there. Someone picked it up in. Late February early March and said hey everyone. Are you really thinking Shang offices offices of what are we going to do here then? Turn. into this big email thread which turned into zoom call that we have every week. That's kind of. A support group almost but also just to share some intelligence. And now there's eighteen companies including slap participate in all public saas companies. With a real turning point was we made recruited at. There'll be a better marquee name for this but what's called a multi org shared channel so It's Julio and a fight Atlassian OCTA. boxin. Fraud Strike. In cloudflare. Can go down the whole list. But with one exception, all of them are already slot Bob customers was the. You tool that they use for communication. So having this kind of private network inside of slack with still your own message retention policies with your own reporting capabilities with your. GOP. Integrated with the discovery tools. and coming soon, independent Km. They created this. New kind of communication we. Couldn't have been realized any other way like it. If it was a WHATSAPP thread that it would have been for me anyway mixed in with all of my European friends and it would have been separate and independent it also, of course. You companies wouldn't have had any visibility into that the aware that it's happening. It couldn't have been email because. Friday is terrible news just be mixed in with all the other. Junk that we have to clear out in L. A. Mine of course, obviously people joining you know the the eleventh person to joy the twelfth person to join thirteen prison they wouldn't have had any of the history. So. There's really no alternative that and has been one of the few times you've developed something where I've been surprised on the upside because usually I think. This new feature is going to change everything like this is going to be amazing and then it comes out and it's good but it doesn't world doesn't actually change. This is one of the ones. Actually been surprised in the other direction. And shortly after suddenly, we created channels for all of the CMO's who were thinking like. There's no field marketing there's no events. How do we generate pipeline and then there was a channel for all the CHR heads of people where the conversation was like, how are you doing recruiting in a world where people can't meet face to face and? How are you managing on boarding new employees remote environment, and then there was another one for CFO's who like power you approaching planning in a world where the this much macro uncertainty and all of those little closed private networks A. Are are things that have no analog. There are hundreds of thousands of share channels and use. Of multidex off it is brand new some most of it is one organization to another in companies like a Net flicks. Have, insisted on using share channels to collaborate with creative agencies. We have seen other organizations have huge success in in customer success programs and sales relationships that are carried out through shared channels from both sides are using slack. The MLB conducted the draft. This year through share channels because that'll be has been for a long time a sore the clubs. And that's just not something that a anticipate coming to teams in the next. Three years have been just because of the way that it's configured. There's a share point officers five. Another CIO in the audience asked about leadership she asked if he'd seen any changes in his decision making process in terms of speed as well as changes to who he gets inputs from. Now that everyone is working from home. So quality will see always a longer lag time to get the valuation our. Speed has definitely increased a and I don't I'm trying to. Listen to the question I'm trying to think of F- I've changed who I'm listening to. A much sure that I have but. I'm not even sure what to attribute this to part is going to be the lack of travel. But decisions are being made much more quickly I. think There's a lot of Maybe it's a a sense of urgency that comes from the crisis like psychologically as humans. We all just get into a very different. So a lot of the. The end of the meeting where people say like about sounds really interesting you know maybe We can put together some of the options we'll circle back in a few weeks and go through them back on that just doesn't happen like this is not that saying deferring decisions celebrator or asking for more study or input. Twins that. Everyone's making decisions faster. The other thing that. We're starting to see that I feel like it's going to be really promising is. A shift from what we've seen historically. So unified communications has been a category for when he ish years same time and lake communicator. skype for business office closed off. And Zoom in slack are or what happens in U. unbundle some this thing then they start to go off in different directions, but our imagination is. Influenced by if not limited to what we've seen in the past the last twenty years of unification. One thing the next twenty years unlikely same thing and I think a lot of the stuff seen in the consumer world. So the. India and Brazil's. Heavy reliance on what's APPs model of tap to the co-ord- released to send. For audio communication is something that we haven't seen shopping enterprise wide. Widely deployed way yet, but I would expect to in. The if you have a daily standard heating nine, am nine five. everyone was probably in the middle of doing something at eight, fifty nine and had to switch to do this. If, you think about everything that snapchat has ever done, but also instagram stories video messaging in Instagram the ease of. Producing? that. ACING chronicity video and the ease of consuming it is something that we also haven't seen sharp enterprise but seems like it would be enormously valuable and there's at least one company loom. That has been successful at a some degree of scale with this because why can't I can't report my update at eight, thirty six and then listen to everyone else's at nine, fifty one because I was in the middle of doing something else. There's no real reason that you know unlike this conversation which is much better. So precisely. Those ones didn't have to be and the demand for synchronised education can be really disruptive people is time management and. Focus. So that's what we're looking at really closely but also there's just like. A hundred how many hundreds of startups that are expanding with that I? Think that'll that'll percolate a lot and that should both Even. If it's neutral with respect to the quality of decisions, it will be massively impactful. In communication of those decisions in the end the at those that that's distributed because often I can just take. The decision could have been made in April and it doesn't show up for a lot of buoys until may or June, and there's a lot of kind of scatter and lack of alignment in the intervening time. So those are much more easily distributed before much more widely understood early process that could be transformative to the degree of alignment you have, and if it's true order to the degree of alignment, it's ultimately transferred up to the degree of agility ACURA belly to respond especially in an environment that's panic. Will Stir Butterfield. Thank you so much for joining us today. It's been been great to hear about how you've been withstanding things during this this time of of a awesome crisis Thank you for sharing a bit about your journey and sort where you see things heading. Thanks for tuning in, please join me on. Monday when my guess will be Archie desktops chief information officer of Intel.

CEO Stewart US Instagram New York Microsoft President Timothy Caspi Atlassian Michelle chief information officer CIO David CNBC Todd McKinnon executive officer President technician Advisor Europe
Just the Headers #43

The Bitcoin Podcast

1:15:53 hr | 1 year ago

Just the Headers #43

"Now injury. Cast to our. Hello. Hey, everyone. Hey, then I always started show out like that. I feel like everybody gas on the plan. Is it just MIR's pocketing? The new blogging everybody. I know as podcast now. I don't have us. You literally record it. I don't have my own podcast. Or whatever, this is yours. This is twitch the new on Cassidy or having like designers logging. Yeah. This is this is our this is, but this is largely, you know, under the umbrella of now network you call plugging. Talking like podcasting not flogging. I think that's something. X Ray plugging would be podcast blogging. So. Yeah, that's what we do. We don't. We don't five Caspi plug. We laud. That's right. So. Yeah. Molesting too busy to pick up on the exotic fruits these days. Our get on a plane get off a plane get on a plane. I get off a point so audience. No fruit talk this week. But I will let you know if you go to Starbucks, maybe the ones in the airports and you get that moon cheese. Have you ever had moon cheese? Jesse never dear Lord. You know, what you're missing? Okay. So apparently, it is cheese. That is the hydrated in air fried at the same time. I don't know. But it makes regular cheese puffy in crunchy. And you could put it in a bag in not have to keep it in their frigerator. Keita's nano is just cheese. In his just cheese again Vata you should Google right out here waiver here the dippy taps. I wanna hear you Google something just makes me. Their cheese. Ozan ice cream. Netflix assume denies oh. You're talking about dots. Not dogs dip, a Nazis lipid out the Nova the asteroid ice cream is on that they have like two or snot is not actually cold. It's think it's is cream because it's labeled being but then when you eat it. It's like. Any bar faintest? Awful tasting Bush wanna willy Wonka failures. Yes. About Brucie's looks pretty good, dude. Dude. It's mad good. You can only find that. Starbucks for some reason it looks like a cheetah Cheeto volts yet. But that's the thing is that you will come the ingredients in says surprise bra is just cheese in your like, what's no way. It's doesn't even taste or feel like, geez. But it is or isn't on his fraudulent. So in cheeses, terrible for you. Right. If you unless you eat like giant mounds of cheese, but if you like a little bit cheeser proteins has got some good fats in it. You know what I'm saying? You know? How interesting yet. So by the way, audience, we are no way shape or form sponsored by moon. Jeez. But if anyone on the moon cheese squad listening right now, I'm a fan, so sponsor of the reviews on the Zahn what they say. But quite good, Drake cheese. Lucar travels. Well, weird but good integrate Orval stores. Protei easer not cheese us. They are basically just dried cheese nuggets hard to explain. But the taste is good in the small package size makes of convenient for travel without carrying giant Bank, some around not inexpensive. But a great alternative if you are low carbon eat something that doesn't require refrigeration. He's a delicious on Akito LCA chaff diet as I cannot recommend these enough a snack so snack -able, man. Have you like me or trying to eat a lot less crappy Schick travel? They're good a good on the go. But anyways, visit first time this is not a show about snacks. This actually show about Jesse the man broke in his life. So break it on down. Jesse? Let us notes. This camera. Ed, this cat Ray. Just let the people know what you've got going on here life. Yeah. The all show about Jesse sculpting. Now this show. It's a show about the crypto headlines. Right. Yes. That's exactly it's exactly what we set out to do was talk about the headlines in the crypto currency industry. And it has been a ride we have learned some things we've gone down rabbit holes. But we still come back because we're talking about so many headlines the world, so let's give it a world for in line for more second L and the format. Will you last weekend news in up to this Thursday? We don't do Friday's news because that zero confirmations right again run on your confirmations from you can if you cash Benito's, let's get into it. The first Argo for Marceca twenty nineteen by Adrian this mud skin. Skeet Smithson sqi a block dream releases oats aren't nine thousand five hundred ninety nine total views three hundred and forty total shares this Mojo. Spread like lightning. Because block street releases upgrade of its bitcoin lighting network implementation. Yrant those exciting for me. Botching development company blocks dream see they did there has released. A new version of bitcoin scale ability software, see lighting of post on the company's blog reveals March. I see lightning is an implementation of the off Jane bitcoin scale ability solution, the lighting network that is written in the seat programming language per the announcement this latest versions see lightning zero point seven Senate said is the first major release in eight months and brings performance enhancements bug fixes augmented privacy in new features as well as improved duck because that gets my pants. Improved argumentation that is so so here's the deal in a nutshell. Block stream did a did a good thing. And we deserve. They deserve cookie. They did a good thing. Trying to implement on bitcoin will the lightning that were trying to introduce scalp. All right moving on to next the next article from youth Asunto choose from. K. All right. Okay. Would we go here? A little Goldman Sachs. I'm gonna go there. I'm going there. Let's see it'll Goldens of do think I like this for majesty give me options. Yeah. Chose the juiciest ones champ. So receptive to change. I I saw six articles. And I was like what do you do? And that's the protocol. But now, I'm like, wait a second. I see what you did. There is options. Now. Adrian smudges Inskeep. Again, right right in those letters of enjoyment for the crypto immunity seven thousand six hundred thirteen views one hundred nine majors. This is unconfirmed. I love puts title, I didn't do any validation or verify whistle over. But I'm gonna write about this. Goldman Sachs bag crypto payments star circle sees two hundred and fifty million that six zero actually seven zeros to five plus one zero plus the six four million in funding. Goldman Sachs parents laughing at my math man jammed dude on the fly man's. It's tough though, sig figs will get you. Sometimes. Goldman Sachs backed. That's funny say a were sacks backed. Or backed by the sacs, baby. Gold man Sachs. Okay. I could be more Richard this organ. I I'm imagining like seeds reveal was balls. Goldman Sachs gold. He yet you had to be in this state of to be able to lay after many many articles seeing the phrase golden sites. To just now if you're so tired. Goldman Sachs backed Grupo currency finance firm circles, reportedly looking to raise two hundred fifty million funding in combination of equity ended the source of information or claims made by anonymous person familiar with the plans as cited report by technology. News website information on March second the news website is called the information. Which is so daft. Anyplace according to the article circle was generated revenue from trading. These on his cryptocurrency exchanges poli ex and the institutional offering circle trade as seen a decrease in his proceeds of the overall crypto market crash led to decrease trading volumes. Still in an interview with the information circles co founder, Jeremy AllAire claim that the company's revenue grew between twenty seventeen to twenty eight teen despite the fall in crude currencies because they were shorting the hell out of them. As Coen telegraph reported in January the over the counter or of T C crypto trading this. What's the parade was the protocol for including articles in acronyms? Of including articles actives. Yeah. Like over the counter. But in some times, you'll see acronyms were like the in in an are not included in the acronym. So it just got throws view for mental world, you know? It is protocol. Usually it before they introduced the acronym. They'll spell it out. Right. And then the happy acronym right after that in from sees from the novel, so using the acronym. So that doesn't include your article they'll included there in the introduction of the is just kinda like up to your opinion the way you set up. The acronym is the way goes. Yeah. The more. You know, situ is man Jesse. So to conclude article more recently as part of overall aim to operate with a broader part of the institutional crypto trading market, Jim Nye the cruiser saints founded by the winkle by has joined the British telecommunications ready ends cloud broker community. So. Yeah. Okay. By the way, circle makes USD DC in case you're wondering but in ten years. Nobody's gonna know in what he's gonna care in their betting on that your turn. Jesse Hanan on over. Though, you just read your vehicles. Okay. I thought I read more than to a psych I take that back immediately. I apologize for the misconception. Jesse? I eyeballed. That often do nothing. A problem not rebuildable or anything had a call. The landlord from the weekend. If you ready. Speaking of the weekend. He was again. Due at D. Like, I guess he like if you listened to. Listen to a lot of people. I think it's funny because as so vulgar, but so soft. Sounded you know, what I mean like? Do you know what I mean by that? Maybe maybe not. Okay. So like he's got like a Michael Jackson Escobar, right? Really high pitched really soft. But at the same time he's gonna say like vario fraud. I wanna f you writing in UP. But he sees it in like a Michael Jackson voice. Right. So it's so weird feeling when you're listening to because. Any like waitressing that zone. Her. Is just like soft vulgarity? You know what I mean? Yeah. The opposite of modern. Yeah. Yeah. It's it's intense for those of you that don't listen to the weekend. Give it a shot. It was little blow your sheet away. So last article by a apparently Jesse has some sort of crush on Adrian Smith zen ski 'cause another smutty a core deputy. One of those people were not unkind. To bitcoin dot com of Roger very special. On. I ready with periods articles putting east on graphics bologna eggs. Are you we go? His the relaxed articles coming and then up turn it over you. Jesse bring the thunder tap into your inner ultimate warrior. It or over the, you know, alternate is. The. Oh, yeah. Oh, okay. So bitcoin early adapters are building a cease steadying home off the coast of Thailand. Interesting. Okay. Let's read those read if a loads. Some trouble a short video documentary really spy see steady institute on its YouTube channel showcases the establishment of small cease said twelve of a small seaside twelve nautical miles off the coast of fucking Thailand. Is there really what it's called? Yeah. That is what is called, isn't it? Fuck it. Yeah. Guys were not like boom fastened on the U K E T is the name of the place called fuck Thailand. I know we're moving when I retire. But they spending hundred thousand dollars on a bones. See said. In a negative closer to two thousand. They're telling them the the people who invested abroad, these two people. These too early bigoted offers that L were tall award house the Nadia summer, bro. And they're saying the a stra the Dow's. Vigil READY STEADY water soil. It's what's the best tour guide slogan. You can come up with for if you were tour guide not a tour guide. If you're the chairman of tourism for fuck it. Had to come up with the with the slope in the get people to come to your country. Go. Soak. It just come. Entire to work. Fuck it. Need a breather? Fuck it. Isn't it true that you know, like like the soup? Yeah. But then chicken is go. So when you go order, it you like Fugger. Can I get some? Electric cold. You have chickens. Gotcha. So when you get chicken, you're getting fug. See you walk in there. You can go and get some Fugger. Your father. The biggest guy, you know, you would know better than I would because of your affinity liberal fast, ticketed tying double-check on. And is it took in his is guy. So you saying that guy I it's with a K phonetically gonna Canaan I would really odd phonetic symbols on its that. Adot over the is chicken or beef. The dash over the Dada below the eye that's two mile sheets. Really on those letters. Yeah. What about beef is beef? That's gotta let me see beef is. Now that has. It's is looks. Okay. Well, something is go. I remember somebody telling maybe go that is are you in tie or you in Vietnamese? I'm talking about the. Yeah. I'm talking about Vietnamese. He said time with my bad my bad, go check check Vietnamese, though, subtle seem like a D bag. You're bigon. Is. Wow. It's feld ga but it's pronounced. Y'all really's I've been I've been just American Dingle ings all on I gate ago. Like a nasal Neha. But yeah, yeah. For fun. Yeah. Ma you know? Yes. It's very interesting. The more. You know, I've always told myself, I should learn another language in the night. Completely forget that. I told myself that. So you're jazz take it away. Bring the phone to baby Monday year day, we got interesting article so later US retailer Kroger, he's a war ups visa Morgan Creek digital suggests leaving our so the title articles a little bit all this is a palm way a Pompa Leon o of the. The Berman going. Telegraph would if I've used thirty series, the gist of it is that progress in the draw of himself locations because of the of quote, high fees, the company poses on major Villers, a direct quote from Furger visa has been this using his position Tareyton retailers excessive these longtime she chief financial officer might. Decision and then eight years. The founder of Morgan critical. They're gonna fly overs to broker headquarters. See if they can suggest Herger start using the our for the payment. So. All year, brother. Zaria? Rice water Cooper, bitcoin ransomware hackers laundered money as interesting as the press Waterhouse. Instant credit repeal credit line providers says it process three hundred million dollars seven months, Connor Blinken. Soft point telegraph thousand views or her thirty five years a cripple lender offering instant loans in winning forty five. France says it has amassed more than two hundred seventy thousand users with three hundred million dollars processed over a seven month period. That's a lot of money wins in weight picture. Yes. The digital guy the bottom look at quadrant for. Oh, no. How do you do this? Definitely sponsor. Anything that has ridiculous as okay, let's sponsored get out of here novice. Not jews. Another definite. Nejd article that I thought was not as exciting about. Cooper Brax, ransomware, after's laundering, money the wax exchange price. Lard Cooper has linked Iranian national skied Sam Sam to associated webs in Reese report, January report is based on information those previously slowed by the US government, the huge as Ari as for the DO j two Iranians are Amar's shoddy of on the Muhammed mending Shaw Serie were responsible for him. Sam Simpson's ransomware meeting BIC laying that reportedly damaged mold will use of government agencies. Universities in hospitals in thirty a month. Agar's managed extort over six million dollars big cleaning house over thirty million dollars losses. So anniversary when telegraph thirty thirty four to abuse Dato fears of betters. And now the last Sunday. You so matter fact, Alexander point telegraph, forty nine eighty two little Niyaz bedroom tonight team total fares, this is not a sponsored article payments. Start of ripple has been ranked as one of the best of lawyers in the tech industry and in Cisco bay area or to reach survey by research for good place to work on the list of best small medium companies were convey area prepared by GP T W ripples ranked as the seventeenth off employer. Ninety one percent of employees reportedly said that ripples a grape list debt with a five percent of survey when they're proud to others warfare. Interesting. Will cause that Yemen. Great to work at ripple. Just wait to the last article you'd pay it and all that extra be when it goes up to three dollars. Again, you made a lot of money. Is that do they really get Aden? XP every company jazz paying grouped. Oh. As the way works. That's why it's so tough living on group does because you really try your damned est to use of the money that the government in pretty much everyone else in the world refused to sue because they. Have a hard time dealing with this slash sometime in some instances can't. So it's really tough. So usually when you work for group took the first thing, they ask you. They should ask us are you comfortable being paid in group dockers because it's law. It's a burden on you to keep to keep all that documentation to pay the taxes ride to keep a spot price. You know what I mean? Tito, the deal. So you maybe don't realize. Eighty no. The attractive look into more VM both of their okay? Let later you guys. Subscribe on patriarch, you can get the stuff that Jesse night. Talk about off the milk. What we do have a veteran on campus just for premium. The big win podcast shows that we're gonna be doing our interviews there. We do premium. Just the editors we're going to offer the platform to every show on the network to do premium content. Right. The fruit eating there, we could you know, be any kind of premium that we want in. Of course, the hosts we're saying this law. I'm saying this lives transparent. We are any host of show on the going as network if they feel free in post premium content VR patriot as a network and the there for you to so we will be slowly offering premium content. We know we give you guys all the free goodies because we just kinda love doing this. But yeah, if you wanna get interviews we're bringing him back to bitcoin podcast, but those will be premium offerings. So we'll get your A-bombs. We'll get your people that you wanna hear west the questions that we like to ask but that'll be on the patriots. So that's patriot dot com slash podcast networking the right now shout. Wayne. No, you're listening who is a one hundred dollar pledge to hear that. I put on as kind of joke in he actually signed up for. And I'm really, yes. Oh, shut out the Wayne. Thank you that. Onto the news in coffee for bags. Starbucks equity deal will see crypto based payments. The source claims weird asked picture for that budget people holding hands Michael Jackson style, but the new t tales about Starbucks partnership with the United States cryptocurrency platform backed with two ks because you've got to be just a little bit weird for no reason suggest the coffee giant will accept bitcoin based payments after equity deal. Ooh. Wee pants are getting tight Jesse Starbucks which became known as a founding partner in backed once again to ks why because they can upon its unveiling in August last year will reportedly support it's software do allow US customers to pay for products. Oh boy. She it as block reported. No actual group occurred Z will end up process by the chain as the crypto will be instantly transferred into fee, dammit. Not happy. Wait would happen. They're just using big on payment role. They're not actually using it as money. This is going to be transferred straight DSD. So. Them are the brakes. No wonder the priced in move at all because why would it it's actually kind of crappy news. So anybody out there is overly excited about that back? Stan going on not that big a deal. Let's let's go to let's keep moving. Let's keep keep it moving. Let's go on Malta for those of you guys that don't know Malta's attacks even just getting ever. Sure, please. No one says Nate. Okay. Malta digital exchange of SARS and Alex Sander five thousand five hundred fifty five total us two hundred twenty five shares multi digital chains relocates operations to Malta stock exchange Princess oboe. Malta digital exchange or also known as in DAX now see on fucked up again, these acronyms. Why is it not in the e? Wasn't MDX your rate. Seaman acronyms have no rules. They have no fucking rules. And I'm getting sick of find it sees right after what it was. Yeah. And I get that. But there's no set standard for how to sit up an acronym. It's just whatever I wanted shoes. Like, yeah. It can be like the second letter of like of any letter with that word. That's not added outdoing embarrassing as laser is an acronym. I just thought mile alive lasers to recoup gun. Wow. Yeah. That either leaving his acronym. Yeah. Lasers. An acronym. Do the. The by stimulated emission of radiation. Yeah. Ma'am, the more. You know, I think I was right around your age when I found out his academic blue mushoo wide open so multi digital exchange. Mult multi Malta is moving in with the multi exchange baby. That's right. Digital meets old school shake in hands. Facebook needs old Vokes home. What other do we have your emoji meets your new aunts iphone in all you get as emoji texts for the next fifteen years MDX ashes reports the passes of tainting the securities lies in to promote a multilateral trading platform that won't use the secondary market for digital as as trading index founder and executive chairman Rick clink, what an aim said that the moves of Maltese stock exchange means that we are now physically position to be at the heart of. The next wave of institutional financial innovation day m. What what we are physically positioned to be the heart of the next pump Indo? Yes, were Iran ABI right in the middle of the suck baby. Making money literally sucking money from people in transaction fees in exchange costs. That's what we do is kinda funny how crypto slowly just reinventing the same will run over you like mining is the honeypots allegis get really good at mining exchanges are honeypots. So let's just fine didn't build exchanges on top of exchanges. Exchanges. Eight new customers we need new use cases Luma need, but apparently bridge into the choir socia-, so in its financial system stability assessment report, the IMF recommended to employ more resources to supervise blockchain group to- currency service providers. It also pointed out the need for enhanced screening processes for benefit area, owner information and monitoring of risk since accounts, including new technologies like digital assets in e gaming in. I p related funds on. So. Man exchanges. Be moving can't stop in exchange for move. Your turn doesn't. Here we go when Wednesday. So I used to spell it saying. Ecommerce on the website. With fifty thousand products offers delivery, two hours. Or Ted Bill? The us thirty over shares a decentralized platform offering quote ecommerce on manned is launching insisted. As the Embiid of enabling choppers. Have online orders delivered in less than two hours with food shopping arriving there doorless, thirty minutes my word. So buying dot com. Says it service will initially be available. Cross six zip codes New Jersey, providing customers as items center in the town of Malwa is going to monitor the five of progress startup as bowling vicious rollout across state and Asian wine in the months that all of. Customers can make orders through the buying dot com website and the company says the apps for Android Nile lesser in the process of being approved by the app stores to other apps developed for drivers enabling them to fulfill orders at with precision buying calms. His the launch of ecommerce on demand. Only was sponsored got. This sponsor headlines. Get you. You are click bait, but it looked. Actually interested in seeing when it's like. Right. You know, what I just thought with just a quick thing businesses. Have trouble myself included accepting crypto, right because it's tough it's tough to deal with. And then I read this article for Joe Blau. Shoutout boasted in the slack about. How this business owner? It was is a journal injury of a business owner it wasn't a journal injury. But a bizarre spoke of his spirits, expect six accepting hill accepting crypto for two years in got no customers to pain crypto. But a lot of interest in understanding it in learning about where to go by. Right. Just have ATM's right outside stores that are accepting crypto. So that it makes it easy mission. However, I think businesses are using it. As more of a marketing point is show that oh I'm gonna on that you'd bitcoin thing. I think at all levels to this date. What I think if you're a business and you want to accept crypto. I think that you should start an LLC separate from your business. And when you do accept crypto, it goes that LLC in then you experiment with different incentive programs to get people to use crypto, for instance, like a rational profit margins on some things like keep it within reason. No your book. So you can keep within reason. But like twenty percent discount of us crypto on certain ticket items rights of on. Oh, doesn't matter. What you do? If you got anything over like five hundred dollars, you give a twenty percent discount on file. Eighty dollars will will that's one hundred dollars off just reason crypto give abnormally discount incentivize people do. But then keep it as like a total separate business like on your books. Right. So doesn't kinda it doesn't. Contaminate your finances for your business that runs, but you can't do these experiments to incentivize people to adopt crypto thea bandage separation. So, you know, contaminate like the finances for your main business a separate businesses, Colin doing its own thing, right? It'd be a lot to separate businesses. Right. That's things that you'd have to have a separate you'd have to have separate books for this new LLC in you'd have to have the books for your business, but the LLC would kind of like own assets from your first business. In order to sound the pros of that. Clearly because like, I know there's no pros of it. I don't the only pros come is that if you are a, quote, unquote, true believer, grip, though than you are incentivizing people to get it in pay you with it. But in the process of getting it, they have to learn a lot in the process of pay you with after learn more. What's the difference between what you're suggesting over stuff or stock was just taking crypto? But it wasn't. They weren't offering a discount alley. They didn't offer any discounts. No crypto for stuff. Really? Yeah. But purse offers a discount right Persky. Is you ten percent off on everything on if you shop on Amazon you could be getting ten percent off on everything on Amazon just by shopping purse by paying with coin. Where somebody actually buys the item of view Reagan the crypto. Yeah. Yeah. Upon dozen is maybe bailable, it's doesn't exist anymore. No really reports that dot I dot IO per I on eyeball. Jess as how it works. Lightning fast. We at your discount by. Hello. You got named your discount? I still have a lot of the coin personality vers earner purchase ac- earner purchases orders somebody has to actually purchase order than order delivered. I his producer zoo. Yelich it's like a semi else will actually pay for your stuff and the. Yeah. Exchange. Than bind the item in the us. Yes. They kinda built a they haven't Shane's running in the background in. They put the lipstick of an Amazon retail of front. I've seen this done with Amazon, but through gift cards because of all the all the giffords since like the Philippines. Opposite of eight people. So that if you even Steve for discounts. You wanna know who one of the largest money creators in the world outside of people that make dollars. Amazon gift card from gift cards. So yet in like, then there was this law. I think two years ago that made gift cards money. So it's like a new, you know, there's like m two money in in for money. All. Will now gift cards or money, and they're. Zero. I don't know they aren't up to live with the law. But I do know that that's the thing you can Google it. If you listen to me thing full, she it was just in Vietnamese. No, not you don't talking about the audience you. I know. Wouldn't Google me out of spite but the audience would. So I. But yeah. So big that sucks, though, if you're Amazon in you contract, someone to build some Amazon shit, and then you have to pay them, they're most likely live in other country. So then you have to do all the other countries like. Jurisdictions about their financial walls bothering bog, hangs using Fiat. Yeah. Orders it's a pain in the ass. So you pay him and gift cards, but they can't go to their local seven eleven Amazon gift card. So they go to purse is exchange in get big horn for their. Gift cards, and then they take the big one. They get their stuff with it says a lot of money like if you think of keeping the margins are pretty good on what? The whole process of of. Of maybe it's a good exercise. I do on the air is seeing what the margins could be flakes begin violate a hundred dollar Amazon gift card for like, I don't know. A box of big point and then turn around and use that hundred dollar gift card to revive more Vic lane through a purse. You wanna give shot you wanna try to use purrs? Only electric use Burs in conjunction with with the another platform that you can buy and sell. It was on give parts I will from this operating. If you give me the steps in cleared out. All right, though, the interesting no down, I think via I think it'd be good for people to hear people need to hear the truth, man investigates. That's good show for the premium platform, Jesse investigative journalism right there. Oh. Oh, investigative journalist. That's right until nineteen us one time input on the website. You are that thing. Now. Did now with this. You know, your league team baby. In. Our border. Logger entrepreneur investigative journalists. Everything applaud or. Yeah. Baby. Somebody called me. Journalists your Twitter to no that makes you wait a second that makes us cinematographer. Right. Got a they just being a lentil title millennial day. You gotta put the camera. You gotta edit. You edit the video rights now, you're editor your perfect use adobe. All congratulations. You are. Now graphics designer your graphic designer damn Lineas do all of the things. Oh, man. Oh, I've I could be considered advertiser because I've had advertisers on one on the show before star advertiser. That's right. Maybe. Eight. Oh, yeah. Let's just kick. It all the way school. I'm gonna read books under torchlight. All right. What's the next thing? I got. Not ready Dorsey engine or got to within. So is first anniversary symphony CEO says proficiencies are great the world's not ready yet for them as stored on his field. We don't really care about that next is pretty interesting point telegraphy since Ella Nichols. Not us for having honored. His is another smutty hit hit hit that. You'd be a smutty. That's what we could call it. A smutty Eddie the smutty. That's right. He'd like that. We should get him on the show monkeys when I go into but thirty thirty total views when they fair theory of Veith digital asset of the start of engine will launch a software development kit. SEK ULA does active relieving engine unity of Mark fourteen. The company wants the medium post report. Yes. Cable reportedly allow you to developers to create agreement managed distribution of your c eleven fifty five point opens on the theory blocking the yard seal of fifty five to development standard is based on the twenty years. Seven senators end was invented by engines technology, all technical officer, which read read on. Or the release this new standard availables Volkers, create limited fungible and non fungible to into the single smart on-track allows faster transaction times lower than easier token mass production, but it assets opens Asian the quality quantity of assets in distance and their properties to be set in stone on the ouachita, preventing for examples problems with unintended changes. Very updates. No. It's basically sounds like your seal of fifty five is her business to vine non fungible fungibility of characteristics. That's actually a big fucking deal that can. It's just that we got through such a bear market that news like that doesn't even cause a jolt in the community in more. Right. We need we need morpheus style. Pump up like a the machines. Try come down here until loose have worked. You eat. A good game really need eating good gave that uses a decent application of this eleven fifty five token is then. Better than these will have laid is looking. Family roots, either graphs legacy. Now am morpheus we need that do that. Have you seen that speech before? Four one hundred years. The machines they roll up in our shit. We said booking party. Remember you? Remember that scene? In the what do they call that gave there? They're all living in Zion Zion. You if. Little so I saw the movie when I was a teenager, and you can see nips in that scene. That will is. But you can. Definitely is. But you can see newsy nips. You know what I mean? You know what I mean? I guess you in as a teenager. That was exciting for me. I was like, wow. I didn't expect to see that. I thought I was just coming to see humans fight the machines. Then I got see little season soon stuff off, noon, even even action. Human robot? No, no, no, no, no. It was it was just human on human is the rave scene with a raven that the women were wearing tops that were covering everything cells. Woes inexperience, you know. No, it's like festivals. You know? Oh, we need as Corey about carnival. But. Play with girlfriend was also oh boy, stay PG. The she balloon him off all or days, excuse me. No. No. When signal do you mean like did not pay attention to him in did stuff without telling him? Or did you having fun? Oh, and she didn't care that. He was there. He's having Fudd. He was it was a texture. He's just in the moment. So okay. So the choice of words that you used made this has we have to put explicit on the show. Now, glue them off. Purpose. I now I see what you're to. You want him liar? You said. That's that's hilarious. Coincidence. Right. So when you're saying she blew him off. It was like she she wouldn't pick up the phone when he called her communicative -ly. She believed. Yes. You're such a her. She did not expect mmediately. You know, I'm surprised you'd be that in jersey. Bring joke of that caliber on this show. Unsurprised frauds? All right in Alexander, quite Tillery. We were even talking about. The kind of all before he got in front of all of that was like a lead, ladies too. Yeah. So Twitter si, yo, Jack or lose suspending ten grand a week on big plane will thousand nine hundred eighty one two reviews six four eight shares as it is. Yes. Delusion jesse. Lousy sees between big Twitter, and yes, he sees his limit of purchasing ET St. on the cash apnea says he can't versus purchasing more. Did not supposed by the exact amount. But a weekly violin for big win on mobile human of Spurs cash at Bryn further dominated that he may be able to join the stacking sets Saturday next week's limits rotate every so sounds like he's he's bringing mouth is money. Whereas is. Finally, must be listening to my shows. Jagdeo? Jesse thanks for the boost. Again to are. You get a read off Thursday the last day in the last verticals. Let's do it. Okay. List's Tron on customer to customer trading platform. This is not sponsored sounds like it is. But it's not Maltese. Multi-race cryptocurrency saying, okay, six has began listing Tron to your ex on its customer to customer that seed to see not feed to being they're switching the game. Trading market. According to a press release shared with goin- Zilog gravel March sim. Okay. Situ as C to see trading platform enables users Dray digital as directly with each other. It's not peer to peer much like peer to peer. That's what they said. It's much like peer to peer. It's not peer-to-peer because its seat to see ho boy. So Margaret tied in the pendulum is on the black warm users able to place orders with so selected exchange rates in payment methods, including cryptocurrencies, Fiat, currencies such as bridge pounds Chinese renminbi. Vietnamese dong. How dare you laugh? Oh. Wasn't gonna laugh hose going to hold it together. But then you that's just the funny lady. Vietnamese Dong on Russian rubles in tie bad following listing exchange will launch several promotional events for users reading. Sorry. But. Ladies of the night in Vietnam. Have they're asking for Dong so much. You know, what I mean they're asking for to laze? So they're doubling down on Dong. Every single ask. Sorry. My mind works that way sometime in late February extorted listing Rupel bitcoin cash on C two C platform at the same time. Okay. Announced the delisting of three of Joe currencies Neo quantum in exchange union or also known as X UC. Okay. Also last month. Okay. Added four new crypto derivative payers to platform, enabling users to trade be Kuan s the cute that in Neo against bitcoin or tether on margin with three X leverage option. Interesting. Do that. Don't do what. Trade. On of times love. Yeah. Oh, yeah. Yeah. You don't wanna do that? If you trading on three X leverage than you might as well, just go to Vegas. I mean shit. What is it called mass? It was a bit Mex vid. Mexico lawyer. You could see play tennis. Yes. You do. They had one hundred ex-lover point. Yes. Nobody would do that. That is saying, but they. So another article, but Gareth jeanson a new face one thousand six hundred fifteen us, hundreds my radio voice, a hundred and forty eight total shares following the launch of working code last month. Blushing technology for block stream hopes to successfully develop a new multi signature standard for big win transactions in the future. Alongside this bloodstream also released its version of its bitcoin. Scaling software see lightning at the beginning of March making a busy period for the highly regarded development house upgrades. The bitcoin protocol are s historically, but digital upgrades the big boy contentions inception back in two thousand and nine so Toshinaga Nakamoto original bitcoin y beepers treated something of a sacred, text and any changes to the way in which the technology works has been met with scepticism and opposition. Nevertheless, always the more. The big coin protocol has had its fair share of teething problems. That's right. It's an infant. Over the years due to a massive increase in the amount of users networks ability process transactions in timely in cost effective way. Given there must be consensus for any changes code bitcoin has been improved by implementations like segregated witness which has slowly rolled out over the past two years any changes that aren't agreed upon by the majority of the community of led to contentious hard folks gyp given birth to the likes of bitcoin cash. Music. Bob streams, new Schnorr based signature scheme, which means privacy in a nutshell has been real. What? Multi said. He should say music. Signatures in mo-. Oh, SARS nor bays Schnorr based multi signature of has been rolled out for a public testing in the bag in order to create working fault free code future. Lehman music is an improvement that good potentially helps go because blockchain by reducing transaction size by improving performance in user privacy. The groundwork for this code was laid by blogs in Christopher's Peter really in Andrew pulsa as well as Jahic exterior in in Gregory Maxwell. Oh boy. Understand how how UC words multi Seguin is like a two takes two keys to push to pusher. The pusher. The fucking pushers. Sorry, bring for Dicks to keys to to push. How does that help? By has it help producers actions is. Oh. Ios essence questions that made me think so or after a day. So let me let me think about nano. I can handle thinking tests. Okay. Well, wanna take the gloves? A speculative. You don't wanna instinct, you speculation are? Trying to think. I know how it would increase privacy. A don't know how ever how it would decrease block size or the amount going into transaction. It doesn't make sense. Will Schwartz issues from what extent Connolly all the next the next paragraph talks inches ingred that are regret digital signatures provided dog proof that Chris action was authorized by the owner to private key most individual users insurance actions with one singer that comes from the owner of the private key sending address multiples injured by the same kind of. Critique our prove when our borders the wallet in this case, the various owners need to produce their own individual signatures in order to generate a multi signature that authorized transaction store senators are specific type of moldy Sieg that provide a couple of important benefits than ensure from the creator of the multi Gordon Klaus Schnorr. Cortec refer or. You know, I just realized that maybe it's because like point base owns everybody's crypto. And maybe they're saying you could reduce transaction size because Quinn base. Everybody can become part of centralized entity. With like, a big old wallet. I hope that isn't case snore moldy, seizures are one specific type of seizure where a small sixty four byte regardless of signers set size was can be verify. Oh, so that's how they do. I'm guessing that when you like has the privacy, the private key to get the Schnorr keys. It's a small it's like an algorithm that shrinks the size of the new. Said of. He's no matter how hard you put something in. So it's a has hash like just like a hash with any group. Graphic thing you put in any size thing in ashes down to one size snores algorithm makes tiny that they will debt but more more professor on the miners. What do you mean was a? I mean, if you can't just like, reduce the have something smaller without increasing the number of Lexi to two. Oh, yes. It is more work on the miners will work for the minor. Yes. I don't know. We need the as Corey question anymore. I wish there was a bad signal for Gorey's dogs. Anyways, very lies things has extensive testing needed begin. Yeah. Yeah. Moving on last article the day. This is going to be good. This is going to be more juicy drag baby. You go. He'd be more juicy tangerine Mary hill at seven thousand eight hundred thirty reviews baby Rupel CEO says JP 'em coin lex interoperability, just use the dollar. I don't get it. This series. Did he really? The CEO of ripple said that. Yeah. Oh, boy, let's give the this is going to be good. This is gonna be classic shit. Brad. Garlic house says that recently announced jewel asset from United States. Baking giant J P Morgan Chase of interoperability that would make a significant innovation galling housemates remark story in the interview of boy, what did he say? This guy for Morgan Stanley was interviewing me last week. I asked him. So it's the second quote growing further weighed in on J P Morgan's apparent is consumed equipping that let's think about this JP Menam, the JP coin for institutional customers, if you give them a dollar as deposit, they'll give you a JPL coin that you then can move in the J P M ledger. Wait a minute. Just use the dollar. I really don't understand will problem solve. You know, Jesse that is rich that is rich coming fry article. That is very rich coming from Rupel whole, Mike. Oh. I really don't understand your centralized coin over my centralized. She coins news lessons galling has previously. Stated JD coin misses the point of crypto. Are you in that? And using close network today is like launching AOL after Netscape's IBO whole boy. The irony year. So the irony is wrong, you realize how many ripple aiders that we get because we realized that it is not a group Dogo, but they love it in the hang the hat on that that engineer guy with the comb over that refuses to come on our show DACA Corey in Collin because he knows exactly what is going to be said in that as you get. Yeah. All that's great. But that's not to Percy. So. That was rids Jesse. That was a good article in the on like I actually. Am. Happy happy with that ended. You'll satisfied like the true grit. Wash. Oh, man. You miss so many good movies. What's up, man? What are you watch? What do you do? I watch would've work. All that's a good movie, man. That's NICKY cage. Excellent one right there. I really liked that movie. I didn't realize. Yeah. He does a lot of cocaine them. Will his his character does a lot of cocaine movie? He probably did a little bit cocaine. Baby. Let's be honest here rockstar movie star you're doing some cocaine at some point in their you almost have to because your friends are rock stars movie stars chiefly say like, oh, are you do good for coke? You say. Well, who's thing burns obstacles? I don't really like the sensation of. In. I don't like how you had to put it all over everything could get mixed powdered sugar is as this powder triggers cocaine. I don't know like shut up Jerry do the go gang right now, you're making me feel type away. I feel like he's had that conversation. Said that conversation Ford. It sounds like you've had that. Uh-huh. I've never done. Go kane. I've never been anywhere near cocaine a my life. I don't think maybe at parties I was out. But what? Feel kind of way needed to do this line. Just gone away. I needed to this coq me, please, Mr. Leto because. That was a very real conversation. However me I've never been anywhere around the stuff. So. I have however, but did not inhale. I did not inhale. Okay. Fluted? How're you with that shit? What have anyone let him get away with that? Like, no one in the audience said excuse me miserable. In our dislike to raise a flag here that that is complete bullshit use smoke that weeding. You liked it? Anyways. We're not track your kids. Don't do cO gelato. Does that? All right. You. Michelle out see though, they will. Measure all right, guys. So here's the time where we do all the stuff that were really bad doing please tell your friends about just enters is the headlines in crypto with our spin. There's a lot of bullshit. And so we try not to give you bullshit articles in his they are bullshit. We call him out on it in. There's that. If you want access to any premium content that comes from the bitcoin podcast network. He must be a patriot. There's not a lot on there. Now. In fact, there should be nothing unless I love something there, but we will be offering premium content there you can find it there patriot dot patriots dot com. Slabs the coin Bob Carr's blob, we will grow that this year. We hope that you grow with us. We hope that you. Join the slack at the big Coen podcast dot com and post the slack button. And then at the slack, but you'll see the rules of the community. And you know, what I'm gonna read these rules on the air. So everyone knows. The rules of the game. Ready for the Jesse? Jesse's in there. And if you guys don't know Jesse he's like, I don't know if there's if there's only one world like this world is this world's most interesting, man. Now, there's other worlds that could be more. Interesting dudes, but not on this one. So it's. So you can talk to Jesse he's in there doing this thing. Utah to us. I'm not there a lot during the week, but on the weekends. I pop in. With interesting pots so do that like the whole. Go from bitcoin to give card that to bitcoin and try to make a profit using Ersan some card now to ripped out. Lesson as a special just just the headers. Breaking news. My experience like document a little bit of or don't and we belong the atrium. No. Don't and Beijing. Welcome to the podcast networks leg the rules are as follows be respectful to these rules that I personally wrote. So love it the respectful to everyone period c rule number one is rule number to see what I did there. Remember three. I didn't read that right rule. Number two, see rule number one rule number one says be respectful to everyone period. Remember three have a good time and find a channel that suits you rule number four. If you new decrypt oh needs some on boarding. You can ping me at for Galati or join channels like on wrapping or thoughts for news. Because you are new rule. Number five, ask all the questions. Our community has gotten pretty good at providing awful answers. This is true. I would say this is very true. That is. What are we putting the rules for the slack in the podcast because I want people join with the rules. Oh, what is it? Are they hid while? Yeah. And they get a peanut ping. When they come in here that with the rules, but at the same time. Yeah. I mean, I just wanted to read it again. In the last role rule. Number six Jesse will criticize everything that you do. In what? Kidding ruled over six to all of your friends and family about this national treasure of slack. That's right. You can't laugh at my own marketing efforts own. Try to grow my community in you say, oh my God. Come you know, what? Jesse I hear Weber. So it's pretty funny. Just sits on like, I'm like the shake weight. Like is awesome comedy, bold way. What like the sheet way? Have you ever watched yet retired lump shake them all time? Yeah. So it's like Jag, dude. In like, he's using fake weight in you. If you have like half of the brain, you have to know didn't get those results from the shake weight. But people still buy Jake way because marketing. That's true. I regret my shake way Burge's. But then I also don't regret it because I use it for some good twitch muscles. That are knows this. So. Yeah. Travel. So. Anyways that case, you know, I've got a pretty nice is backpack. You know, carry on it's about to swit- tune into no switch lease long. So it's pretty big backpack up the shake weight in their butts, which muscles going, I mean, you know, travel hotels lonely, so and HBO's three so. Gave it throws. Yeah. You know, you you you go again with rose. I call softcore born. So that's red inferences there. Anyway, we're down. We're finishing up promise. The bitcoin bond has that com. That's our hit. All right. That's the whole network. Is there all the shows Amy show? The bullies Joe me and Jessie show the flagship those of either. Hashing it out more content than you can shake a stick at in an were adding more premium. Just as those so everybody should in those some other shows it, no don't like. Jesse your terrible. You couldn't sell a pizza to a starving, man. Okay. If you had the money you couldn't do that. So anyways, see later guys are talk to you later talk at you later. Thank you for listening. If you're a treadmill don't trip and fall, everyone will laugh at you. They just will do internally. Okay.

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Mastercard President of Operations & Technology Ed McLaughlin

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

00:00 sec | 2 months ago

Mastercard President of Operations & Technology Ed McLaughlin

"Welcome to Techno Vatian a weekly conversation with people who are shaping the technology landscape. I'm Peter. Hi. President of Meta Strategy Advisor, Technology Executives Ford's columnist author and your host each episode of innovation features insights from top executives and thought leaders at the intersection of business technology and innovation. If you like what you hear, be grateful that you give us a rating on itunes or through whatever other source you for podcasts the please subscribe. So you don't miss a thing. Thank you. My guest today is at McLaughlin as the president of operations and technology. At Mastercard a company with revenues of nearly seventeen billion dollars annually. In this role at oversees all of mastercards technology functions including information security and technology operations, global network, and processing platforms. Party joining Mastercard and was the group Vice. President of product, strategy had met avant. Interview we discuss how at Balances Innovation with risk mitigation and how security can be used as a strategic weapon. We also discussed his thoughts on the current pandemic, including how it will result in a permanent in certain behaviors but why bold pronouncements of the future of work can't be made just yet. Finally, we discuss Ed's views on blockchain and mastercards lab group whose job is to investigate new technologies along with A. Variety of other topics before we get to our interview I wanted to introduce you to our sponsor Soho and companies President Timothy Caspi prior to take on his current role. He was the chief information officer of a number of companies including reliance industries, sears entr Exxon, and the warehouse group is now at Zozo a most unusual enterprise software company and wanted to share some perspectives from Tim it, you take it away. Off over one hundred, APPs still has in the market zillow signs my favorite our product to execute paperless electronic signatures I don't know about you but I seem to sign a lot of documents banks tax recruitment winner related documents seem to require signatures every single day during the pandemic hundreds of thousands of users globally have conducted their business of signing millions of documenta chronically using the Hosein also via GDP and TCP. Compliant are signed does integrate with dozens of popular systems both inside and outside the whole and as usual, we fulfill the promise of the cloud of bringing to market affordable technology. For All, you'll find those signed to be at least fifty percent less expensive than our nearest competitor, and that can make a dent in nearby the try zone Hosein at Soho Dot com slash sign thanks to and now onto the interview. Ed Mclaughlin a welcomed welcome second ovation. It's great to speak with you. It's always great to connect. Yeah. We'll. Likewise I appreciate that ed I thought we would begin with with your current role you are the. The president of. Technology Mastercard accompany. You've been with of for nearly fifteen years now and I wonder if you take a moment to describe your view as the president of operations. Absolutely as it's nice to have a title, which in some ways actually says what it does. So the way I think about it is operations it's who we are. It's what we do. We run national critical infrastructure on one of the world's largest payment networks, and so if you are what you do, that's the operations for master. And the technology is really what we become. So we're also responsible for developing the next generation of applications are participation in the future payments and what it looks like. So we're constantly exploring and adopting new technologies. To make that, operation better. It's interesting at as you describe that what we do and what we become naturally, there is there's an aspect of that making sure that what you do is done well. Done. Securely and has what you become It hearkens to ideas of innovation risks updated risks as to where things are going and I wonder how do you think about that outs on the one hand? The former would suggest the need to you know energy mitigate risk things are. going. Excellently, at all times, the latter being a experimentation as I say taking risks not batting a thousand because if you're doing so then you're not innovating, how do you think about the balance between those? I love how you expressed. It is absolutely balanced and one question I do get is in some organizations, they separate out the debt side of the technology side from the operation side. And that is something I think is just flat out wrong Because coming from the website always say what you're building is an operation. The experience we talk about isn't designed on the glass it how it's lives every day every time that moment of truth. That customer that corporate cutting you know on consumer tries to us what what you're providing for. So I actually think this idea that everything's and service to the operation to the value creating drives, what you do technology, and if you do that and if you start with that attitude. I actually think it could be more aggressive more envy. And I'll give you just one example of very, very important MasterCard. You'll hear come true everything we talk about is security is our highest prince. Too often people think security is headed. Rather than you use innovation to accelerate. What's most important including things like security Remember when people were talking years ago before we invented token ization and everything else people talking about mobile payments. And the INS compromises do you make have device based payments? If I have a five millimeter piece of plastic with chip stuck to it versus eight hundred dollars device with an operating system and connectivity and biometric identification question is how do I use the new environment to do what we do better? and. So as long as you hold your principles of the operation I, think it allows you to trial to experiment to understand. and to innovate faster. It's very interesting talk a bit about if you would at the team that's underneath you and also be interested as you talk about the coming together of disciplines that even today many organizations of comparable size and complexity to your own, keep them separate what sorts of new skills or. Abilities, you look for the team underneath you. and. I. Think that you. Hit a really important thing. I don't want you start with the organization you're already in trouble. When the meeting starts the North Chart, you're dead. So the first and most important thing we do is we always tried to align around the objective or lying around the Al.. And everyone works for the service you work for thick and if you do that and we have what we call program model. Where everyone works whatever disciplines include product and everything else whatever disciplines you're organized around what the customer gets you what the value is trying. and. Then within it we have in. Term of art, guild model or specific disciplines. So five in depth or if I'm you X. Expert. Security expert architect, I'm a site reliability engineer. Everyone in that discipline. Connects across the whole enterprise. So the new tools, new techniques, the learnings, the host incident reviews we all learn from and things like that can be shared. So you belong to a discipline. But you work for an organization just entirely tuned in focused. You are what you do So I think that really does bring development and operations in a much deeper way. And I'll tell you what we struggled with. A lot of folks they do. It like a lot of time or at least early on. And I'm GonNa do my Ted talk on you know agile journeys. Micro services aren't we all just a little embarrassed now. I think there's been a lot of learnings in the industry is we adopted great things out of those practices, but they're very specific practices I think sometimes it was missed if you truly want to be agile. The strongest signal back into your decision making has to be the feedback loop from the operation of the city of already out. and. Two of anything organization sought Agile pump stuff out faster. Rather than developing that feedback. Bringing the operational and development side much closer together. You do have as wondering what's going on the operational talking about late see understanding the resilience that has to be there. And I think that's what becomes important because it really does focus you on that North Star. Of the operation being experience, and so we do it by like I said organizing around the objective. Build really strong disciplines. So people bring their skills to that object, but the organizational model really is start with the run. That's what he builds. That's great and you're one of the first people to make me aware of thinking of security. You've already alluded to it. I just want to delve deeper deeper into this security not as. A series of activities that are like insurance for the organization, but actually potentially a source of revenue growth by virtue of being able to demonstrates how. Organization is obviously in the business that you're in you have very sensitive data for many many people across -ociety. Talk a little bit about this. You went back. One of Cio Innovation Award around this concept of using security as a strategic weapon. As. A means of playing offense in addition to the more traditional way of thinking about it point defense elaborate on that further you would. And I think it helps to for certainly massacred for what we do in payments but I think holds true front any organization. Right, we are in the midst of this convergence where in many ways almost everything we do online. And that is how we express and how we connect to our customers. So I think we were lucky in some ways that we solid and Celtic I because we're moving money because of the identification in other words we have to do but I think it applies to everyone is age. And where we really started with it was that balanced you talked about a lot of times. There's a friction racing anything you would do to make it more secure and it less convenient. So your consumers ready to try to circumvent or you would get the adoption or usage you. And we'd looked at this shifted digital. And the access to the data and the powerful new techniques with machine learning and ai that we could apply. Say. How do we take this unprecedented change in the industry to simultaneously both make it more secure and more convenient access And if you can make it the way, you want things to happen to be the best way as we get. Incredible virtuous. So. The one example that we talked about he spent a year ago we were together was a what we did with our colored decision management platform. which I won't go into depth engineering marvel sits at the heart of the network and it looks at every an action that comes through and tens of milliseconds. We have about two and a half billion profiles in it with a couple of hundred analytical factors that can all be used constantly update one transaction back and see what's going. It's a great thing if you're a geek, but what does it do and that was the whole point is we actually saw the biggest issue our business wasn't fighting fraud. It was all the false positive. That the relatively simple rules systems that had put in place for doing so merchants. Were losing business consumers are being inconvenienced. So we fired up at applied a lot of innovation and a lot of really great engineering. Approved, was yeah. We you know more than half had cut fraud by more than half. A six drop in false positives. And that was a huge pissed. That made every mastercard worked better need merchants sell more it led to that satisfaction fashion. So I think people keep thinking of security as the thing you have to put up with prevents you from doing this. Rather than applied right to make everything you do. That's really great I such a such a great insight. As you said at the outset of that something that others should take note of as it applies across most industries, I would imagine I wanted to also ask you ED. As. We talk we are in the throes of course of covid nineteen endemic. In Yours is an organization during times were bad as a tremendous amount of insight data based upon how businesses and individuals are spending during these times and wonder if you can take a moment in reflects on some of the learnings you know this is you alluded to a moment ago the increase issue of business. Assessing even the fact that it's not safe for us to to get together as we once did and the fact that it's by now my my words, not yours. That now, those businesses more successfully made the leap words developing digital revenue streams are weathering the storm better than those that on. I wonder if you could. Offer some thoughts based on some of the learnings that you have had in in assessing. We're where we stand right now how you read the. Bill you. At, certain things you're seeing I think one of the things we've seen isn't necessarily. A massive shift in how things were happening but rather massive acceleration trend lines you're already. I think a decade ago was once art phone started doing. You know we were tracking for just quick example how much of our transactions come from the classic physical plastic. Versus any other method of virtual or digital method for that. And it had. Gotten to the point where it was about sixty, forty, sixty percents still being in the plastic world moving two to three percent a year. So we thought we were about three years away from digital superiority ray or digital supremacy, whatever you WANNA call. Well that actually happened the first quarter of this year. Because what I think is this idea of convergence. Always being on and being on them being with us and every device will be used for commerce. Every connected device can be anywhere where we're now seeing is people would be shopping online at traditional merchants right the via line pickup in store suddenly local coffee shops in all sorts of people you never saw before rapidly adopted that and consumers are using it and they're like. Things like contactless technology. We've seen markets. Germany was a classic market that just had a huge cash vice. That it would just always was a seventy seven percent of transactions were still in cash. I just saw a survey where seventy five percent Germans are saying they're avoiding cash. And want to use contactless now to make aims. So I think you had all the trend lines. The good news is we had scale technology that works really really well already in place. So then when that consumer demand had this massive shift. We were ready for and it's working. Well, consumers are seeing it well. Now the next question becomes how much of that is temporary? And how much Are, you gotta just had this big reducing back to the me. As I mentioned we all get back to whatever the next normal looks like. And for that one, I think what this is led to a massive sample. People doing things work home other example where they hadn't really done it before. And now they're learning more about. It won't mean it's the universal way you do something. But you now sampling experience something you will use it can actually more. So. One of the great things you probably remember for years there was always questions will people use context will all the way back in two thousand and five when I joined mastercard actually we did our first trial with the Mta New York on contactless payments in subways and things like that. One of the things we saw the data's when people tapped three times. and was never went back to their prior behavior. Because it was more because as a realized they tapped and it was more convenient faster and it is secure nobody died, and then you look to see where else can START APP So I think, we've actually had a massive shift in sampling and experimenting technologies, but it happened over three years. Happened in one quarter and that's right. I said, do think we're going to see a pre permanent shift in certain behaviors not a universal shit permanent shift in certain behaviors. That's interesting and I. Wonder we see a number of of great companies that have had this unbelievable growth as a result of. Bit Our own. These changes forced upon us when binks like your operation for instance, what was that Ed Clorox? and. You're thinking about companies. Collaboration. Right now, as an example, some of these organizations. Date around zoom for instance, was roughly million users in December three hundred, million coming, and you go through that level of growth and there's going to be some growing pains understand always. Curious what what was it about the steps that you've you've also gone through growth maybe not quite at that level but you've gone through tremendous growth as a result of you've talked about societal changes in Germany instance that are housing millions if not tens of millions of people to change their habits. Pocketed about the work done in years prior to give the organization, the flexibility to be able to grow to do so. With, few hiccups as possible. I think there's two sets of things to think about their right one of which is scaling things that you're doing. That's most of what we're talking about here. A methods were their contact with existed suddenly of a huge shifted. And being ready for that was also taking asset you've had and suddenly having to apply in the new ways. So for example, work, we were doing for government benefit distribution. we had all the phones that were there, but suddenly, huge amount of stimulus is being looked to be pumped into society. So how do you reconfigure capabilities you already have to rapidly responded new use cases both are really important. Starting with the scaling one. That is one where. Again. It's benefit from running national critical infrastructure. We've always had the same can't have it on vocation. Often I say resiliency is intentional inefficiency. Project capacity to rapidly ad capacity. So you can scale off. We're things we had invested in for a long time. So we were ready for. Big, shifts in mind. Again into side and I think everyone on the call has. Has learned from this. Early surely in the physical world. We're only so many ways so many people could stick so many cards so many great terminals and pretty smooth curves there. and Christmas happened at the same time every year you project that out and your headroom. We were fortunate from is digital is a lot I here. So it's things like singles day in Asia and you get a huge spike and you had to be ready for that. So of our systems really had to adopt that bursting. which was a learning over the last two heavy investing the last couple of years. So in sort of like ECOMMERCE, in Kobe, became another episode versus where shall we had a lot of those protocols in place but you really had to stay from. The. Other thing was really important for us. Again, foundational work off is moving more and more to a services based infrastructure. So. When you wanted to approach something like government payment disbursements, you can say that's a lot like prepaid. It's a lot like what are send technology was doing for Uber paying drivers in real time when they need to have. You know facebook using that so you could send money between accounts. So again, foundational technologies place. Here's how you can have real time payroll disbursements. Here's how you can have prepaid programs like we did with direct express because we serve the social security. Administration for all the government disbursements there you start putting those things together. That's really where the the assembly of services becomes more. So I think we've always had that idea of you had the reliability assistance had to work at scale that learning digital bursts again to a more services oriented architecture reliable skill things can be rapidly assembled in new ways. So I think that's how some of the foundational work really helped us when you had this kind of black swan event. One one other thing I would is it did emphasize Ross. There's more on the tech side in the OP side. Because we all know you have multiple redundant data centers and backed up in new single point of failure. We've lived that for decades. But this is the first time we really had to think about the people of different. We think about system viruses not human bars. So having everyone who knows everything about something only in one place. Is another single point of failure. So we think about critical systems, how do we make sure multiple tech hub locations? Do have people know about it? Do you have people who or? So that way, not only the always remember there somewhere somewhere else and it just helps the documentation in virtually workforce and things of that nature. You also don't have a single point of failure in your human capital. Just like you would never have in your physical or Sisk. I like that. Thank you what a great analogy you draw to that as well I wanted to also ask you as somebody who's focused on emerging payments for so long Ed any already talked about some of the trends towards contact with Fritz. what are some of the? Areas that you had been investigating or beginning to delve into that you think are going to be further accelerated beyond that at very good example as a result of some of the dynamics asked response. Oh absolutely, and I think there's a whole set of things again, the these were. Trend Lines we've seen, but now use cases new accelerations around that. So we've been doing a tremendous amount of work in accountable count payments. We see governments around the world are taking these older batch based ACH systems, two to three clear systems that are moving into a more real time footing. So for example, the clearinghouse in the United States putting up a fast ach system and account to account system that's all leveraging software from a company that became part of Kern few years ago. So, we're working with governments around the world about modernizing their payments infrastructure. And again, this idea of accelerating everything and and and what happens to move to a more cashless more digital world that becomes important. So I think better network is really ABCD account to account payments or a big part of it. All of what I call classic card, even when the cards not their. Way of talking about it. But the ice obeys transaction sets off in which were initiated from a plastic card now, much more often being initiated from a device. But how do you handle those and those are scaled worked incredibly well lock chain payments fit into that that. We're doing things like our three looking at cross border payments. I think the mistake when people look at something like watching isn't how can you take something that works really really well and try to implement more awkward technology rather where things that aren't working pretty well that you can apply new novel technology to do better and again it's just another rail or another way that we can support the network and then the departure really interesting because we're seeing a lot of work in digital identity. Right now, and also driven through things like open bank. Where the data flows associated, data flows with payment transactions or even independent from transactions are becoming really really important. I think this shift to to more digital interactions I'll just go back to government disbursement. Highlights how well do we know you're you the accounts account? You have the right to know what you're doing online. One other area just touch on quickly because we talked a lot about security. The last couple years we've actually elevated privacy. As. Appear cons- values appeared concern to security within the number. So there's a lot more information that consumers are now giving. And I think testing information healthcare information some of the TAC last tech backlash. The tech lashes people concerned about how their data's being him. So he thinks, it's essential that we also expressed that we're good stewards of the information as used only for what it's. That it will be secured for consumers thinking, no entrust doing business with and how that's being handled. And I think that'll be an even bigger trend coming out of this as people think about whereas dated Hauser database. You reference blockchain briefly there and you adopter a number of patents actually With blockchain and you know to my knowledge, one of the bigger users have a lot of great use cases of it. Talk a little bit about this is one of those at a really bright a hot trend for WII and there have been some dip they're towing the water and have decided it isn't for them. It's not the at Ford where there other bilberry meaningful examples like your own. which show that even the right context, it's very powerful solutions to say top talk a bit about your perspective now is somebody who has deeper than most experience with. I think the first thing that is with any new technology you need to understand it deeply. So we took into labs we built around chains. We took it apart and I think what has happened. It's kind of like the old Gardner Cycle. it's a new technology. You take a Lotta overhead to operate in environments where it's hard to establish trust. Well that's great. So where are the environments? It's hard to establish trust the overhead that something like a blockchain Zhou are useful for that I, think that's were one of the. Top two or three and patents around blockchain is we looked at how could be used? Could turn remind people when you say blockchain, it's like same database. This is just a general purpose technology and where and how you use it, and where it's better than the alternatives is the key question. So we're looking at again things where the persistence the difficulty in establishing trust multi-party. That's all really unique and novel and it's kind of. Friend of mine calls it horseless carriage innovation. I had car was it wasn't a horseless carriage. It was an entirely different vehicle that you could do entirely different things with. And I think too often looked at watching and we tried to turn it into a carriage. So we don't focus on stuff that works really really well, the consumers already have like. We're saying where things that haven't been done before. That a new and novel approach could improve upon. And I think that applies to every technology including watching. So I'm kind of an doozy around what it could do. But it starts from the basis. So what does it do differently from what we already have? You've you've relative ation. You offered a lot of really interesting insights that in their COUPLA WANNA call back out. You talked about the need to fully understand a trend is rising and so really immerse yourself in it. Understand it from the ground up. You also talked about how the most. Powerful application needless to say is the issue. It's yet resolved the gap that needs to be Phil and talk a little bit about how you think about that experimentation. You've referenced the labs she talked about it sound like groups of people who I resume their primary set of responsibility is to immerse themselves. Become knowledgeable is rising brands and donate causes to which ones applying which A little bit further about that process. I'd love to I think you're right I think when trans happened we haven't said five G. yet not sure why but I'll make sure I put it out there I think that when when trends happened, there's always a lot of enthusiasm. And athletes who he and his. Meaningful. And our jobs is technologists to be able to sort those things out. I. Think this is probably an audience usually kills in the right room. You know I always say the best thing about a is at least it got people to stop talking with Mike Served. So. I think it's the same thing here. So what we do is we have labs group whose job is to look at technology. We have technology in architecture team that really does the same thing looking at different sets of technologies one on civil application the other on how we take what we do and constantly say, can we apply research for research? Shopper, and Applied Research. What is happening what is changing, which allows us to do we do? So one year pushing further the others relentless and constant improvement of those things that you are do but does he understand the technologies and you have to say Chablis curious about? It then comes back to what's the problem you're trying to solve. And does it do it better? I always say if something does we do better. Will be the first to adopt. If it doesn't do what we do is well, we'll. We'll beat it in the commercial marketplace. and. So it's not as fascination about how it works need understand how it works fascination s to be, what's it for what can do differently, and what does it do better and I'll leave maybe with one final thought that we talked about a lot which is you have to separate principles from practices. Maybe I'll. Go back to the beginning security. That's a principle right anything we can do which allows us to keep our promise to consumers store customers that we're good stewards of the information that keep it secure an advanced, our business through security. That's the highest. The practices. which pursue it Can would and should change. So. As perhaps in the past in our network, you'd have to size a defense in depth. If O calls it expense in depth. You now want to move rapidly officer who trust sprints. Why will the practices very? But as because you could go after your principal and hold dear. principles. That's interesting. I wanted to return to the current crisis in. Ask you know this is a big experiment that's been thrust upon all of us not going to offices not getting on airplanes I know you like me off on airplanes and it's It used to as Nice it is to sleep in your bed every night get used to in rhythm of business and I. Wonder What learnings you have drawn out of business experience interacting with enormous team. You have been able to be by and large at least in the same room mats that will maybe an extension of no mind. What indelible marks you think have been made as a result of maybe some of the silver linings of this year. And and the first thing I always start with the caution, right? We are in the midst of incredibly unique situation. And a friend of mine likened it to you don't get married in Vegas when you're on a vendor, right? It's it's you know you have to recognize not a context where you make permanent life changing decision. So I see bold pronouncements about the future work based on six weeks of sample size in the midst of an Aberdeen Condition I just think that's ridiculous. Right I do think though we've learned a lot. About how we can virtual is uses tools very early on skin building stuff done got three years ago recreation probably play digital experience. We brought together all the desktop tools and we said you really go to the. Office. Do, use digital tools. And how do you make that the primacy thing and then say what's the environment around the? So we had to port that two different locations like working at home. It really was you're using the same stuff just in a different location. So, when you think about how people collaborate how they work together, I will say this shift to work at home. There's a lot of social capital seen who built up over years. There were kind of burning through. And you can get more productivity if you're doing the same thing. But. We learnt makes a lot harder to USA. That's what I'm saying. It'd be really careful about getting too much signal from the current context I. Think what will learn is there's a balance. And we can keep optimizing that bounce. So just like consumers would never sampled tested before. I think there are lot leaders who now said, okay. I can hate to say it trust people working work at home. You know you entrust them the office you gotTa Trust. Or learning how to use these tools and people will learn his. There's a better balance. But the other thing is when I hear work at home, all jobs are different. We've got people who throw switches in Paul Cables. It's not going to be a work at home job people talking about flexibility in hours, well, if you're supporting customer. You got to be there when the customer's going to be there. If you're sporting an operation, you gotta be there whenever the thing goes yet read. So I think maybe what is it? It's an expansion of what people are thinking poss-, which is awesome. It's a massive uncontrolled experiment, which is also can awesome. I think as we go through this, it'll allow us to to to learn how we can optimize for. But I still think people work together. I still think collaboration is essential I. Still think there's ways that we learn interact. which are just interval to who we are as people. And none of that goes way. But there's a lot we can do differently and better in this kind of cool to think oh yeah, it's fantastic. Well, Ed McLaughlin. Thank you so much for joining me today insurance and perspectives of from your time as a as a leader in an innovator in a company that has such a fascinating context, not just today, but always in the economy thank you for sharing your perspectives on what the future might bring as always been a great conversation. Always, a punishment jet Dick Excellent. Thanks for tuning in, please join me on Thursday when my guess will be chargeable shop a partner at the venture capital firm index ventures

Mastercard Ed Mclaughlin President Ed Ford president of operations zillow Balances Innovation fraud Germany President Timothy Caspi chief information officer Hosein reliance industries Cio Innovation Award North Star
Commonwealth Bank of Australia CIO Pascal Boillat

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

00:00 sec | 2 months ago

Commonwealth Bank of Australia CIO Pascal Boillat

"Welcome. techn- ovation a weekly conversation with people who are shaping the technology landscape I'm Peter Hi President of Meta Strategy Advisor Technology, executives Ford's columnist author and your host. Each episode of technician features, insights from top executives thought leaders at the intersection of business technology and innovation. If you like what you hear, we'd be grateful that you give us a rating on itunes or through whatever other sources you use for podcasts please subscribe. So you don't miss a thing. Thank you. My guest this week is pass. Cowboy. Pascal is a group executive of enterprise. Services and Chief Information Officer Commonwealth Bank of Australia that country's leading provider of integrated financial services with revenues exceeding sixteen billion dollars annually. In that role, Pascal lease the Technology Operations Division, which is designed to help deliver the best digital banking services to its customers. Prior. To joining Commonwealth Bank of Australia Pascal was group chief information officer of Deutsche Bank. In this interview, we discuss his six pillar, it strategy the advantages, Pascal gains having. Operations disciplines under his purview and some of the innovation efforts Commonwealth Bank is undergoing. We also discuss why working remotely due to Covid nineteen was quite a transition for Australians, even more. So than other countries, the tech landscape in Australia and how the company works with other fin tech's. Lastly, we discuss Pascal take on quantum computing artificial intelligence in the cloud among a variety of other topics. Before we get to our interview, I wanted to introduce you to our sponsor. Soho and the company's President Timothy Caspi. Prior to taking on his current role, he was the chief information officer of a number of companies including reliance industries, sears in tracks on and the warehouse group. He's now Zoa, a most unusual enterprise software company and wanted to share some perspectives from Timothy take. It away a famous vce points out that lack of clear foresight and failure of imagination resulted in many countries unprepared for the pandemic resulted in lack of basic essentials like PP's Moscow blows for medical stuff and that it is time to build Akzo, we understand development or big just doesn't happen anymore in the four walls of it department. That is why we made the Creator. In. No quote. Local Development Platform for business and it folks like it is enjoyed by over seven million users globally who have built six million APPS and counting both small and large enterprises use it to do rapid development iteration. An Integration Amazon uses the creator in their supply chain Tesla Ren's entire production on the hook creator another logistic customer of ours has shipped over fifty. Two. Boeing dreamliner full of peas globally using the creator. On one hand CIO's responsibility is to reduce risk technology poses to the business. But on the other hand cio's responsibility, the also includes unleashing value through powerful APPS anyone with an idea boating business and it can build cloud native mobile. APPS. Using the whole creator and yes, we agree that we see it is time to build. Thanks Timothy, and now onto the interview. Or couple. Welcome to tech notation. It's great to speak with us today. Paid. Thanks for having me and it's great to see you again after all these years. Yes, indeed yes. Indeed. In fact that quite a bit as change for you in terms of. Location. If not, necessarily industry your now the group, Executive Enterprise Services and chief. Information Officer Commonwealth Bank Urine Sydney. Australia as we have this conversation where the bank is headquartered that you can take a moment to talk a bit about your purview with that rather long title. What is what is it in jail? While I think you look at some other organization to call it and tack in some other organization. You know it might be more roll like chief. Operating Officer and here it's you know it's right now the span of control is operation. So I think that has to do with settlements. back-office settlements of mortgages loans. Any traits settlements. Basis loan settlement. So operations piece technology, obviously the technology, functions front back. From SCO back from chief information officer respected cybersecurity. Security. Division. And how to protect the bank from a cybersecurity attack Perspective. Data today to office chief data officer, and all the work that we need to do around. You know today data aspects and data governance data management, and unlocking the value of the data for bank. And then lastly as well. Procurement. Why Procurement? Because a lot of procurements nowadays around technology and. Around. Those well operations if you think about you know cash distribution, ATM management those things that distribution into cash on all the branches. So the biggest. Aspect of you know procurement into spent, there is related to the space that I oversee. That's a very vast purview to say the least You've had a number of responsibilities across a great array of of countries to say nothing of companies in the US for organizations like Citi Group Fannie Mae in London joins your bank now Australia with Commonwealth Bank an icy leadership and operational rules of growing responsibility across those across those organizations trees about how you you mentioned earlier that there are some aspects that Ryan across the roles but they're also probably some very interesting differences to say nothing of the the growth of of technology within financial services across your career maybe you can take a moment to reflect upon. The strategic nature how technology digital as grown in strategic nature across financial services in your career? One aspect which I definitely. Became pretty apparent in my time doing Washington. DC. Technology has become a limiting factor for growth. For Safe, sound secure and sustainable growth. So technology has become a limiting factor. And that's also why you know technology has the amount of scrutiny that. It deserves as well from a regulator oversight from a management perspective. If I reflect back you know if you WANNA process. Infinite. New volumes, new products, launch new products. Now, nowadays, you have to launch all these other controls, anti-money-laundering sanction, skiing, anti-bribery, all the aspects of Protective Society. You know and make sure that you actually execute within the regulations. You can't do this manually anymore. So technology has become a limiting factor and importance of it and also the importance of department global partnerships with other global technology providers and how you create. An ecosystem. With an partnership with with these technology provide. So a lot has changed. From the days of the GMC in how you actually look at technology also relevance technology at Management Board level, and also the relevance we've we've regulates having said that obviously technology innovation is is helping us. So if I think about you know out efficiently towns machine learning. those aspects how you actually Data how do correlate the data on those technologies have helped as well, not just from a regulatory and also complying with regulations on social politic do but also help the customers get the customer insights to help customer for the next conversation will help the customer. Actually you know see inefficiencies of holiday spending the money and so on. So those technologies apply them not just not comply regulation, but also help the customers. That's great. I I also wondered If he could take a moment, you've already begun to describe some of the areas. No doubt that that you and your team are focused on what are some some other is articulated strategic at this point is you look to the future in I recognize some aspects of that may be changing a little bit just light of. health crisis, and economic crisis that is reared its ugly head across the world But maybe you can take just reflective on some of the areas of focus for reorganization. Yelich so Much technology strategy build here is around six pillars. and has a lot. You know how do it starts with the customer aspect of how do we rebuild and gain the trust of the customers you know so how do we? Build software engineer software to instill trust so that actually when you think about interacting with the bank. If feel like it's personalized application, it's a personalized experience digital expands. The platform that have is very, very good is one of the leading ones in the world but how do we actually Stri for absolute? personalization. The personalization accustomed feels you know really connected to the bank and fields can configure its experience and configures looks and feels, but also the AIDS inside steady gets. So if you think about the customer engagement baber engine, we add he's not just to do the next best sale, but it's also. Enabled Customer Halo, there's a saving that you could do over here or by the way you have an unclaimed run refund over there or here's an opportunity because of covid nineteen he an opportunity you could refinance this or you can actually postpone your payments and actually gift a customer inside really how rebuilt the trust. With with customers in society and use software in engineering that way. So for me, that's a big pillow strategy. The Omanis is obviously. Enabling the the customer ecosystem. So how do you create an API infrastructure that allows think tax joined benches to plug in actually that which you payment rails leverage, you're settlement Raoul's you know and and make sure that you do allow other organizations to plug in In our case it's Law X fifteen you know that have recently launched We have a complete different market experience in a proposition. Are you know have you integrate them into the bigger ecosystem that we can? Provide to. To the society in Australia. The third one is providing television protection as we have ever evolving threat landscape, not just from cyber fraud bribery, all those aspect how do we create intelligent protection that you also provide that incomes protection to our customers? And our employees so that they understand if you're doing this type of transaction by the way, you know the here's the potential trapped that you might. Encounter or also you know how to be exposed at thousand threat protection for our customers. So they can leverage that as well. So that for me a big bill. the other one is digitizing into experiences. So not just making sure that the digitisation is in the front end, but also digitize front to back. So you actually can create volume in sensitiveness and actually so that the customer is also not set in future too. I. Want you know the bank telling the customer when they can settle the other way around because he digitized customer needs to settle in those dates and because we digitize front back, we can enable the. Settlements in making sure that technology investments in architecture and all that a leading to a front back digitisation. And the other piece which is Most, important which you see across the world now his as well how you get engineer for safe sound secure availability reliability. How'd you get to the five nines? When when I met many years ago you know money has become like water like electricity you know while the has to flow electricity has. Be provided money is liquidity and has to constantly be available constantly flow. So how'd you engineering and design systems? so He's five, nine, ninety, nine, point, nine, nine, percent availability. It's reliable available. You know he's continuously flowing especially marketplace's hearing not strata with limited cash and a lot of people transacting in through to debit cards, credit card some banks, and how you build resilient modern platforms and loss. The pillar is, how'd you actually? Globalized capabilities, lavish global partners especially on as well. How you lavish partners like Microsoft. The AWS. And other large organizations and how they actually demo understanding you know your risk profile but also you value proposition in how to actually leverage their capabilities don't provide that. Not only globalization but also some of these pillars stunning described it's interesting Pascal I was reflecting his you're providing that a review again that the breadth of your purview, this is the the at least the third, the fourth role that you've had you've had technology as well as operations. Disciplines under your purview that you're focused on both on the internal operations in employee experience but also think about US experience at the same time and and I wonder the this is certainly a trend is still I think it's the rare leading technology beater that has that operations as well as technologies responsibilities now having done. So at multiple organizations and you reflect on the advantages of that sort of breadth relative to a traditional cheap nation off its role. M Very passionate about operations and technology and the combination of both. So. In in in this case again I I did the same in my previous roles. I actually had the technology that is relevant to operations. Reporting joint as part of the Organization of operations, and how do you actually take operations employees make them comfortable and train them either graduates you know have them trained as a in? Know I in technology curriculum? And then also then subsequently operations. Especially operations analysts. so that the operations people actually configure their will. Matching Engines workflow engines or their own rules engines so that the operations people actually have the technical abilities to configure enough to solve not the program we'll do engineer that's the response technology, but having that tech savvy aspect to actually configure their own rules engines. or matching engines of workflow engines. because operations is the organization that sees all the data breaks, inefficiencies, and they're all ovation that can. quickly, the front back digitisation. I'm making sure that we actually truly digitized from back. So actually enabling that kind of momentum is is very important. To me and ultimately leads also the better customer satisfaction isn't sightings faction because they see. US becoming less and less. You know volume sensitive become volume insensitive. Create better operating leverage to that. It's also a motivational for the employees because they're landing something new they understand how to actually improving not only for the bank unaccustomed expands but Pharaon skill set for their own. You know personal development. And another piece of them Kinda focused on. Continued focused on our employees especially also the operations but some of the technologist as well. We you know be project the value proposition of the bank to our customers. So we need to make sure that our employees feel empowered field. You know that they have the right tools and understand you know. The mission of the value proposition. Those are the ones that touch I out customers and making sure that they project. You know a good. A good. From a sense from what technology abilities we have and how we think about engineering. For the Customs. Keep talking about the role, the technology has played in ensuring the resilience of the company and its employees during this time of Alvin economic. Crisis. I think. Yes we. I, think what? This was a bit new to Australia I I must say I mean more common in Europe and especially in America we've what we had to go through with nine eleven. We had to go through storm sandy and you know some other aspects I think this was a bit knew in. Australia. Talk here with my peers across the industry Australia's much face to face culture of in-person culture. So we definitely. was New to actually convert the banks to be able to work from remote on the becomes able to video conferencing. Remote accessing Average we had over. Three and a half thousand people per day working from remote. So mostly does what actually my employees, the operations and technology people work remote three, nine, thousand. Now we have over thirty, five thousand people working from remote and we're not. Able to maintain a lower level agreements and so on. So that was a bit new to the organization to actually be comfortable of working from From their homes We actually also see that you know. Employees are actually asking us to can we have that level of flexibility going forward they also realizing benefit and I'll just for the company for the bank but also with himself, you know cutting down commuting times working around A. Schedule and You know what if that actually may increase even productivity? And so on. So it's a big new strata. It's much more common to my team and myself have been across the world may used to working from remote But that convinced you know I would say transformation happening March and April. It happened very smoothly. And had been also very, very collaborative. With major some of our major partners you know that to work with us to help make sure we get that done. You've worked in a number of major institutions this included and in order to accomplish. So much of innovation that you described as scowl, it also requires modernizing the technology landscape it grabs you bound a modern landscape when you arrive untrue if there's sort of a game plan, you think about in terms of modernizing processes, people, practices, processes, and technologies. As you think about one can't fully future-proof accompany but trying to get a bit more towards that ensure were example resilience to say nothing of an ability to innovate on top of a better platform with you will technology. Found here is incredibly leading organization as between some day. On the front sight meaning out digital bank, our COMSEC pocket comes back. Pocket is a retail Equity Platform even blockchain that we did with the World Bank, one of the first blockchain's will bank issuing bonds so that the restraints ability of the bond across the world we partner with the. World Bank for Asian Bonds that way incredible innovation. On so However. You know there was also the necessity like every majority of the banks around the world have how do we think about tech simplification? How do we think about digitisation front to back? You know think about you know How to modernize our platform as we continue to deliver new capabilities, a new innovation, we definitely had to spring start to springboard some innovation in the back end I do actually now take some of the innovation and invading operations owing of eight and how we actually managing these complex tech landscape that we have in applying ovation How do we manage complexity? So we did definitely, some innovest investments innovation stare We started the tax simplification program with some of our strategic partners. And but is also a significant education of technologists, engineers that the nowadays you'll have to deliver the and and and and okay you have to deliver innovation and tax implication and risk reduction and automation, and at a lower cost, etc. so how do we actually make sure as well that the necessary investment from human capital in education perspective, we train our engineers don't understand that as well. Talk about if you would ask al the The the tech landscape for talents within Australia How have you as you to know that geography better? Obviously in your current post how does it compare to to to the UK or the US to geographies where you operated most recently fire? I think the talent is is incredible engineering Fantastic. There's a lot of university use a lot of tech centers we're in the process of building Tech Center here. In Sydney. One of the redfern in one of the, we're GONNA relocate there and have created a little bit attack center we've also. Innovation, tech startup companies in a old kind of warehouse type environment they're on. And So engineering talent is incredible. This a lot of university, a lot of talent deputy consumers from. And y'all secede at of engineering talent that has gone out in the global news coming back to the Australian market. So that is also pretty prevalent. So going to the global market and then they come back to ten years and settled back here in the strata. Recaptured at talent that is returning Think where we from an Australian perspective need to insourcing per se of more talent of on a global perspective is some of these. Regulatory Remediation, how designed within these new regulatory environment? On I think I think Europe Been America's ahead of strata. We went through this a few times now GMC in other new regulations that come out. So I think we are dependent upon more some of the global experience and wisdom how to go about that and I would say as well. Cyber engineering the more. Investment quiet in order to get more, CYBER ENGINEERS And we're working as well. He A now government is well have you actually develop more cyber genius? And lost one. I would say, as well as you know, some of the data problems if you think about the bank was not billed based on data, the beginnings bill based on processing product. No I was product and process data came off the fought you know. So definitely, a data management, not not data scientists data. Analytics we have a lot of talent here, but you know the bread and butter of data management data governance and how you go about that probably needs bit more insourcing from talent across the globe of how to solve that. Very interesting I'm also wondered you you've mentioned a number of important trends from artificial intelligence to blockchain. Among others as you look to the future Scout, what are some of the trends? Those were others that particularly excite you. The. DEF definitely I had the opportunity to see the quantum computing lab here in Australia that is leading. That quantum computing lab that I was able to visit and. We. Also, you know helping to sponsor from a bank perspective is absolutely. Fascinating on on the quantum computing side, what potentially can do and It's still A. Few years away. But how the actually incorporate that you fall process because we have heavy computing between financial industries in banking vitamins. and. That's real and it's GONNA coming and. Incorporate that then you fall process. definitely as I mentioned, you know how you apply machine learning you know not just. For, the customer aspect, but I'll I'll run a bathroom simpler bank in the back end. So, how do you actually apply machine learning I to make a simpler metabank run the complexity you know to machine learning and AI so They're definitely more value that we can unlock A. And then obviously in a retains to. Public cloud you know. All those aspects. The as I mentioned before in a money has become like water electricity has to flow instinct constantly and how you leverage plumpness. You know like aws and office to make sure that YAN chief five nines ninety nine point nine, nine percent availability while ability in in and out of region and those aspect of important And continue to be important being in the business of maintaining brick and mortar, and so on will Rawda have our engineers dedicated to. Enabling customer experience differentiating. Value Propositions. You've mentioned in a couple of different ways. This notion of ecosystem ecosystems of of of the strategic partners like aws Microsoft's You also talked about the partnerships within tax in the sanctity imports. API's for instance to connect with other organizations with immunity business keep talking about as you think about the fintech landscape innovation that's happening within the financial services space the way in which you and of cooperates and partner with emerging of Benin's as a as large powerful Boeing concern how you'd think about almost. Petition that happens between the been tax and the larger banks have how do you think about that? Part of it is actually giving them the opportunity to challenge us John Thinking. So we do have you know regular cadence so where we have some of these texts and up and coming in founders of innovative. Common Challenge process. With a regular cadence with people can come and challenge us. And for me as as well that you know created. is in the past as well. I WanNa make sure that the steering committees and or design authorities or the architecture review board not just might not pricly. CBA staff. Only I actually have designed towards steering committees without us would a actively challenge us as well and say, Hey. You know thinking about this dimension, you know thinking about this technology or you know thinking about this best practice. So continuously involving them as well to help you know design a better you know marketplace API, infrastructure all that aspect. So creating that openness Is Way keen for me, and this is how we started putting that in place as well. Well, actually have an operational now that's correct keen to get that intellectual debate. From inside as well that outside. Ask why. Thank you so much for for joining me today. It's been great to hear about your most recent experiences in your current posed a bit about your career arc and all that you've learned across the various Major Angela services institutions that you've served as a technology executive as usual it's been a great conversation. Thank you, Veda. Thanks for tuning in. Please join me on Thursday when my guest will be former CIO of metlife in current founder and CEO of uncork Gary Overland.

Australia Commonwealth Bank chief information officer US Timothy Caspi Pascal Technology Operations Division officer Microsoft Deutsche Bank CIO World Bank engineer Boeing GMC Amazon
Black Panther: Part 1  The Legacy of TChalla and Chadwick Boseman | A Marvel Cinematic Universe Rewatch

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Black Panther: Part 1 The Legacy of TChalla and Chadwick Boseman | A Marvel Cinematic Universe Rewatch

"On the pop All. Shallow is loose. You. Do Kunti. Clearly. Up on any one. I am talking about. Few. A man who has duckpin children for his own death. has failed to. Have I. Ever, failty. Tell me how to best protect on. Great King. Charleston Iq. Struggle. So, you need to surround yourself with people you trust. Your good man. With a good hard. It's hard for a good man to became. World outside your window is a lot sadder and in here we're SATU. Is Super as we're talking all things, MC you here on post show recap. So everybody Mike Bloom back once again, swinging in four Josh regular had to unfortunately separate from the podcast this week due to emergency. But I have filled into start part one of at least a two part conversation about the film, Black Panther, and in this podcast more specifically a breakdown about the late Chadwick Bozeman and what he brought to the titular character through the film and Beyond of course I'm not alone I'm joined by a superstar panel of people more solid and Versatile. Then bye-bye. Of course, Kevin Mahaday who has been such a constant here on the on the it's all the other swirling circumstances the past few weeks Kevin How's it going? The Penny to this serious desmond? The loss reference before me I just WanNa make note of that I made it. So now we don't have to talk about it again. Got You got you got your one in here and she has been hyped up since last week. But I'm so happy to welcome this person into her everything is at super debut. She is an outsider kill monger if you will but hopefully were still. Okay. As data's to this podcast, you might know her from her fantastic work on the lovecraft country podcast post show recaps as well as being part of the RHA HP class of Twenty Twenty Tanya. starks. Welcome to everything is super. Thank you for that introduction I. Don't know if I'll ever receive another one like that. Very. Happy to fill fill that very unique guess a prologue to a to your entrance before we even get into everything tiny because if people haven't had the opportunity to check out the coverage that you too and Josh, you're doing of lovecraft country here on poetry recaps which I will just say right now stopdown what's three episodes of lovecraft Contra listened to the podcast it's fantastic both both in both regards but give a quick introduction about who you are and particularly I guess where you sort of come down on the marvel cinematic universe relates to everything is super okay. I am what's hanging starts. I'm a member of the Rha t class of twenty twenty and was asked to. Do my first podcast. It's the lovecraft country podcast with Kevin Josh, which is. Great so far Mc, you things So to be honest I did not start watching any of the MC you movies until. Captain America. which which one winter soldier was like on. Like it was at that point. And so I didn't know. I hadn't seen the ones before I didn't really wasn't paying attention to interconnect. At a lot of stuff going on. But I saw that movie. I? was like, okay. This is amazing like what's happening? How can I watch all of the rest of these did and you know really love the majority of them in game was. Specifically the second one was like. Which I guess you know the first is infinity war. So yeah endgame was one of my. Favorite cinematic experiences that I've had as adults So I really love these characters a lot and Black Panther. Just. The movie. Character Challah, and chattered Bozeman. Means so much to me. That you know this is GonNa. Be a difficult one to get through. So I'm happy here to talk about it though. Yes. So so just let you know all right at the top here. In case you missed the prologue to last week. PODCAST that Kevin and Josh Dead in which they offered I think you guys had a beautiful. You know sort of morning of Chadwick's passing last Friday we are here to sort of extend on that. So this is one of the Black Panther podcasts, but this discussion is going to be oriented around specifically Chadwick, Bozeman performance as to Challah boiling down, you know what his character meant to the film to the. New to the world because I think it's safe to say in the past few days following his passing it has become all too clear. The impact that this film and specifically the character Black Panther has had you know in in our modern day culture and so obviously, we're still going to get into the usual fare. There's GonNa. Be Talking about the film proper. All the great stuff that happens they're all things kill monger all things. Of course the usual ratings and rankings that is going to be a podcast for next week we felt that due to the passing, of Chadwick. Appropriate that you take the time to not only talk about his inimitable performance as the CIA but also what this character means and will mean for the MC and the world I mentioned this last week when I was guessing on the Ragnar out podcast, this is to date the only MC film nominated for an academy. Award for best picture is the highest grossing Solo Superhero Film of All time. So clearly, there is something pertinent here. Again, if you haven't been checking social media that should be signed enough that this is important and I guess to start off the conversation a bit Latonya you brought up game. And I will say that the end game viewing experience was a pretty seminal one for me as well and one thing that always sticks out to me is during the infamous on your left section in the last few minutes of the film when. Those magic rings and everyone comes walking through. There were two big ovation's that came from the crowd. I don't know if both of you the same experience one for me was spiderman. Obviously he was the biggest hit I think at the end of the war and the other one was that image of Challah and Kobe walking through and I think that is even Just the tipping point of despite the fact that Koi was in a bit of end game but these characters were largely absent from the film here they show up at like the free hour eight minute mark and they still receive an ovation Kevin. I just think that even speaks to how beloved these characters became in the course of essentially one movie and Change Yeah I mean you know I don't want to get to the end game talk because that's that's for future podcast that I definitely have a lot to say and I want to reserve my joy. For those moments but yeah, absolutely I mean it was easily I think that in the Spiderman, you're not right the biggest moments but I think You know of course, of course, these characters you know resonated in. Importance. because. A lot of that is attributed to Chadwick. Bozeman portrayal of Challah that we I saw in civil war like he introduced a character to the and such a amazing dynamic way people fell in love with that character immediately and his presence as that character, just his mannerisms as characters so much. So doubted that doesn't even touch on the importance of him as a character and as the presents for people of Color and I think that has a huge reaction you know through that of course lew. Several moment especially having him come out as the first person you know. Essentially. Lead the charge in a way of the rest coming in I. Think it's such a great moment that you don't. Ever get to see you never see. People of Color in that kind of position either and certainly the reaction. That way. and. So like yeah I just it's crazy and it's wild because of the importance that character had and you know when I got the message, you know. What happened from Josh it was such an immediate hole that gets torn into everything and I think. That says a lot right like that reaction that character had imagined that being like a rip away like that's that's the that's the size of hole that is you begin to like reach you know of what's left behind here. Let's. Let's talk about I guess our own thoughts on Chadwick as an actor and as a person even before. He railed to see him in civil war as. Latonya this sort of your experience with Chadwick Bozeman before this because obviously to travel, I think catapulted into superstardom. But even before that, he was certainly making a name for himself especially among the bio-pics `bio-pics I don't know which way you say it but either way he was doing good plan famous people. Yeah I mean. So. Just the Importance of Chadwick buzzed into the. Black community I don't think can be overstated You know they're. In addition to. Playing Challah. He also her trade Third. Marshall Marshall he was Jackie Robinson forty to. Get on up. As James Brown? he was. Another movie. Where he was like a hall of fame or running back the played. Ernie Hudson Story. So just like all of these historical characters that. Are So. Important to black history. In, that you know. Pave, the way for so many people. You know our ancestors essentially and they were the people that Chadwick Bozeman decided to opera trae, and really you know that's how he chose to do the work. Of Giving that representation like providing that representation for people to be able to. Show their children that like this is these are the stories that we want to be told didn't want to have a black people in front of the camera and behind the camera you know thinking about. You know hearing the news. Myself. I immediately started to be grateful that I did not have to. You know that my nephew was too young to have like to really understand movies yet. So I don't have to explain to him yet. This happened and I started to think of all the parents that had to explain to their kids that they're is on. In looking at all like the little children kind of. Putting on mock funerals I started doing a little bit of research to think about why this for lack of a better a phrase death hit different And why we agreed people that we don't know and there's a really good podcasts that's hosted by Dr, joy hardened Bradford. WHO's a licensed psychologist out of Atlanta called the therapy or black girls podcast? It's like Super Short little like. Pick me up episodes that are not meant to be a substitute for actual therapy or psychiatry but to give you some insight and she made an episode of Why am I grieving someone I didn't know. Right after the horrible. Death of Nifty Hustle. and Dr Joy said that there's a something in psychiatry, Hall's The beliefs that. The just world hypothesis, which is the belief that we put out into the world. What we? Get back from it. So if we do something good if we put good out into the world that will get the things back and chattered Bozeman obviously his art comes to mind all he ever did was put the things out into the world. So for him to have died after battling cancer in secret and giving us these roles. While you know in the midst of that struggle and having surgeries and having chemotherapy giving us so much I. It makes us feel more vulnerable. We face our own mortality. We also get. A. A. Sense of the fact that we're grieving community on social media because we cannot be together right now because of the pandemic. Yeah I I feel like. It definitely definitely hit different and I kind of said there's in in my in the Ragnarok intro and they can get deeper into it. Later as well. But it just. I don't use the word on fair often, but like this death really felt unfair to me for so many. So many reasons and I think another reason for me, it hit different is just the timing of it all. With everything happening I mean everything is constantly happening if you're a person of color especially a black person of color. It is it is nonstop and it's just been ever amplifying to a degree that most of was coming and we just re really hoping it would just not happen as quick as it's going but here we are. But that happening as it's all going down like the. Same Day or the day after everything that happened in Kenosha and everything you know right or we're collar in house like. The timing was just so brutal and so rough and I saw tweet the basically summed up my personal feelings about why I just am. In angry. You know anger is my Go-to I get angry a lot of stuff especially my reaction to like. Feeling sad I just want to lash out which is not great and I've been working really hard to stop all that. But. Someone tweeted like it's just really tough. When you know you just watch as your heroes keep dying in your enemies thrive and that's exactly what it feels like is that it's another hero a huge important important hero for a lot of us and especially in how to die and get taken away while her enemies thrive in real hard. It's rough. It's brutal and that's not the put a lot of the weight on him for for being that obviously. But I think there's so many factors applied this came in and came in hard and especially because the EU meant so much to so many people and you know. Especially for young kids he wrote that looks like you on screen is a big deal. See I it. Definitely, it definitely just really hits different it. It gets really emotional. There's so much. He brought to the world of acting to his fans. He was. You know he was so passionate and and rewarding to them and did stuff to that for them that it just shows like you know he was he was being too Challah. Before he was cast in that role practically. SORTA lose that is is really hard and really rough Yeah it just. Yeah. Yeah I mean to your point as Latonya went into he he played a lot of notable groundbreaking figures in history and there will certainly personal from a myriad of people who have come out. Giving their condolences to his family and talking about the loss of Chadwick but I think Harrison. Ford who co starred with him in forty two set a really interesting thing where he basically said he is as much a hero as any that he played and you do get this from time to time with celebrities. But it does feel that Chadwick Bozeman stands out among them that he is somebody who even after the fact or when you remember back at and you find out these things that you did from a humanitarian perspective from a leader perspective, you know one thing I saw recently was. A story about how after the success of Black Panther he was approach for like Oh, do you want to do alcohol sponsorships and deals and he basically refused them turned down sponsorships because he basically said like I don't want black kids watching me and saying, okay, I can be a superhero and now I can do this. He essentially knew that he was going to be a role model. No matter what and he composed himself by that. Kevin. Talk to me about your reaction to finding out I. Guess this was talked about a bidding civil war podcast. But what was your reaction when you found out that the character Black Panther was going to get a centric film and that Chadwick was going to be the one personifying him? I mean I will admit I wasn't familiar with. Before Black Panther. So it was new to me and you know. But seeing him in that role I it's that everything needs to say, I, try to usually reserve judgment I'm one of the people who sometimes I'll have the gut reaction but usually always reserve my judgment for casting news. You know where if it's nobody or people like how how, what do you mean that person? Always something. There's always like this visceral reaction online and I'm always just like let's just see how it plays out. So it wasn't the casting wasn't something that was going to hit me in a way that I was going to be super pro or negative. There's a lot of times I'll be super pro I'm very familiar with their work and their ability and I'm like, yes. But hearing that character was coming to the was a huge deal on very exciting deal and the fact that he was going to get his own movie was also a huge exciting deal and also a like. Cool about time on this inkster. I'm glad. You know and that's not even say like. It's This is a celebration with the same time as like wool. Yeah. Of course, man like it just it's rougher for for for every. For every non whites as male basically because it takes a while for us to get the stuff that that everyone else kinda got you know like I think. engaged. In, the fifth season has a has an intro where it's just like for everyone who has to fight twice as hard to get what others were given without question and like that's such A. Powerful statement to like dedicate your book to that and I just feel like that's that's been the case with with this stuff especially in comics like to get a movie last person to get a female centric film took. Forever as well. So it was very excited to know what was happening and at the same time fuel, a lot of pressure and fear. because. History like you. You hear that there's GonNa be a Black Panther film and all I have to do is like sit for. Half a second before I'm just like they come all the people. It'd be mad about it and their rage and anger over US getting one thing. You know but at the same time. Yeah, it's exciting and you know it's becoming, but it just felt really. Afterward watching it knowing that I'm just like, yes it it. It was incredible and I think part of the reason is an incredible to the cast and the creators I mean having pretty much all people of color. Making this movie I think really helped. In. Terms of telling the right story in the right way. How did you react to it when you heard that Black Panther considering? The history I think of black superhero films. Ashley a rocky road. To say the least. You guys like steel. Silence. I'd rather have. It says rather have shocking Kazan then shack and steal any of the week. Chant Yeah No I. I was immediately excited. I was just like, yes. This is going to be the best movie of all of the movies. Then you know is going to be the Best Ryan movie since the last Ryan movie is going to be the best. Buzzing release since the last chat rick was. Just. It just kept rolling out is names in it was just lack excellence I mean I. Did, not give. Any poops whatsoever what anyone else was gonna think or whether or not. There is going to be backlash I was just like it's happening during black history. Month's all we're all going like getting loser. Go to, those see. Black Dancer. I. I was excited about it. Yeah. I mean. Just. All you had to do you know even before the Solo movie was just look at the introduction to that character. In, a civil war. To. Jettison idea of how amazing the standalone film would be I mean they they had to do it. Because the know like I said, my journey with the embassy US started with you know the winter soldier and The winter soldiers. Like bad, ass. Right. But no match at all or to to charter like none it just no contest which was great to see. It was all great. So I WANNA pipe in some responses, Josh asked for feedback from the listeners of our HP nation to sound off about you know what Chadwick and has has meant to you. So I'll all sort of pipe in some responses throughout as as we keep on discussing here just to hear from as many people as possible. GIG. Furious. wrote I saw Black Panther opening night on my forty six birthday when then did my partner and I talked about the time we live in when boys and girls of all races are growing up with heroes of all races, slash genders, and how it will change the world as those kids become adults is a tremendous loss r.i.p phoebe nugent rights when Black Panther premiered I was living in Atlanta shows were sold out for longtime the Black Panthers brought out so much beautiful, black and African heritage pride finally going to see the movie. The most wonderful part was the unity in the theater absolutely one of the top movies in the. And not just because it's a good movie because of the diversity, it brings to the Marvel Universe and not the kind of quote unquote diversity where the bipasha person is a sidekick true diversity or they have their own personality and motivations and I'm not I would love to ask you both starting with Tanya. You spoke about it a bit. But what was your viewing experience like? Did you notice any sort of makeup in the theater for Black Panther as compared to maybe some other marvel films Yeah I mean so. For I mean so I, live in Chicago. So like the neighborhoods are segregated. So. There's going to be It depends on what movie theater you go to. The one that we typically go to there's a pretty good mix of people. Of Different, ethnic. So like I went with my sister and her boyfriend and we made a night of it we got like the fancy three. D.. Reclining. Seat reserve your own it and yeah I. Mean every it was the theater was completely packed. It was great I. It was. There were so many things about the movie be that. were. Just refreshing to see that were aside from the obvious of it being on. An all black cast with majority like black behind the scenes. With the story about a driving self-sufficient African nation and Afro Futuristic. You know things built in. It was amazing to see. So. Many dark skinned black people onscreen right? I'm It was amazing to see the lighting done well because it's An issue lighting make up. In Hollywood is not kind to black people. Just don't know how to do it because there's people that are hired to do are not. Lack or people of color. You know obviously the costumes. Academy Award winning. So, in the music, I, mean, it was like a musical event as well, which you could not be because Kendrick Lamar was in charge. So it was just one of those things that it was just. Every part of it and it happened during black history month like every part of it was built. It seemed to cater to. The. Black community and. Embrace blackness and celebrate blackness, and that's something that. That, it's just never happened. It never happened before especially at a place like Disney right that. We have to there like Disney Produce Song of the south against still somewhere made made a ride off of it. So like M. and that's not even the only instance is just one of the more famous talked about ones. So to go from that. To this celebration of. Blackness and. Natural Black Beauty. Non Eurocentric features all of that was fantastic I mean it was. It was something that I would never forget. I'll never forget that experience and it's something that I want everyone to be able to. To have everyone should get. This. Echoing everything you said like even watching again my fiance and I were talking and we absolutely had mentioned to just like another great thing. But this cast is the the range of blackness honestly like having dark skin black people in a movie also like even when you're being diverse that such a rarity that actually have to have a you know variety of sand but also such that actually have dark skin black people in this in film is so rare and the lighting absolutely coming from the marketing world the amount of times I have had instances where I've heard things about like, no, no this person can shoot anyone. Can they have? They have had actually shot people before because? Like. It's different absolutely is different and we even had John Vega speaking of other kings. have an interview where he talked about the that terrible situation with the hairdresser they said. Doubt they definitely know how to. Work with Black People's hair and did not and like that was awful and there is a difference all that and so there's just such. There's just so many in his movie that is that is different and vibrant and amazing and even. On like a color level, not sin caller level but like a color level, this is so different about this movie because again you're working with like skin tones and racist that you don't normally see like Thor Ragnarok has an unnatural brightness to to an unnaturally colorful. This is a naturally colorful world because skin tones required different. Like colors of clothing also the pop and like to look different and what looks good one is not going to look good on the other and so many movies are sounds like a bunch of white people that the color scheme looks basically the same and you have this movie where you're allowed to have this different look to it because you have different people involved in data alone is another thing that makes movies stand out in a way because it's just stuff you don't get to see because you never get it done this way. So, yeah, and me might theater experience was great like I did have a pretty good mix living living in Los Angeles like you know there's there's various groups here. Also definitely segregated not as heavy as some other places But for me that the experience was interesting because I feel like and this is this is a lot of these movies were a little tiny. You mentioned the like getting loser. We're going to see Black Panther and that is sort of like my philosophy when it comes to stuff like this and I think for this movie especially because a lot of us here in La also know how? Hard works and this movie had to succeed it had to and honestly even if it wasn't good, I'm just like this can have the biggest goddamn box office weekend. I swear to God it's going to so like everyone is going to go everyone who knows that the score is going to this movie Like we did the same thing for we went to Black Panther crazy rich Asians came out. It was just like. Round. Like captain marvel same like this. This is this is what we're doing when seven when Chang into seven rings comes out. Yup let's live. We know squat up it's happening. So. It's in the same way you go in there pumped you go in there excited because I think you also go in with a crew of people who are there in excitement and celebration and readiness and I think that's a great feeling to have when you go into a theater and you get that experience coming out of it, which was really fantastic. Yeah and you know this movie does such a good job but again with with having that. Massive amount of diversity in it real diversity and I think it's also great because that's sort of the theme of the film in a way is like you know this movie major to get as many people of color of many types of people as possible because it is about like, Hey, we have to help each other out and I think that's you know that going experience I was talking about like you know. We're there to help each other and we have to especially like you know minorities like we got to help each other. That's that's that's the only way we're getting through it, and I think black has that message of like, Hey, if you if you go through the door, you cannot close the door behind you. You have to keep that door open and help other people who are like you get through that door. Essentially your duty and responsibility to an extent. which was also the message of us which this movie had to. Gain around. There's actually three George. Daniel Kalou shop get out. Was was in this movie and was also get out but. We know US had a similar theme. You know I think that's that's really important. I. Think very much about you cannot close the door. When you leave I, don't want to give spoilers for that movie because not we're talking about but the. Theme of that movie is that that's the wrong way to be like if you cannot lock the door on people who are still below, you have to help them like that is your responsibility as someone who came from there. You look look firsthand at the first post credits scene, which is to tell us speech to the UN and it's exactly that he literally says in times of crisis the wise build bridges while the foolish build barriers and I do think it's an interesting message that there is quite a quite literal tribal aspect to Konda when we meet them in that beautifully visual opening narrative about how vibration landed and essentially what kind of creative you still have the Jabari tribe basically going to to the mountains and still pushing itself away and you talked about this a lot Kevin I think we'll sort of save kill monger at all for next week, but it really does show the final message of this is. Sort of this idea of even those two characters which are on such different ends of the spectrum one comes to handling the crisis that exists being a person of color in the world today to watch to sort of accept that ideal and come forward with this as the final message of the movie it's prescient and it is fitting in in so many ways and that is extending not only to the UN. But really off the screen to say, like you need to look at the people next to you and you need to know how to build a bridge with them instead of trying to build a barrier between you even though you should be six feet away but still go the bridge. I, that was the only thing Washington's movie. Again, the beginning the beginning narration, the theme is there the whole resident in this film? The opening narration ends with him asking why and I think even beyond that, you know a book end area, the Jabari tribe being called out is great because like that is another reflection because as your Bari chose to isolate and. They did not get as much as the others did but even them at the end realize like they came like the at the end, they cannot like I. Like. We we need to help our people and they show up at the end to help because they also learned that lesson and I think it's really interesting how much the theme reflects throughout this movie. It's something that I think is is really good storytelling. You don't always get the residents of the theme, all the little bits and pieces like that's such phenomenal storyteller storytelling. That is another reason is movie I think is so successful in soil is also think is cool about the storytelling seating that idea is that That idea had very much been presented by the Kea repeatedly. It just was ignored. And it took. You know. Like a coup. To. I get. There it's great that he got there just saying the women. And we'll get there quicker actually. I'm also because I was GONNA mentioned this beforehand but the other representation talked about like even. Like Facial Structure Structure Instructor. Just. An Ochoa I just had to call out because that's so great to see. A woman like that especially like a a black woman who? has like shaped. Head. And I, think like you know I'm going to call it out to. Another squad that I am a huge fan of she is a member representative. Ileana. Presley. Who suffers from I believe she has elevation she doesn't have she. She also doesn't have hair and she wore a wig for a long time and like she is now like wig off when she's in Congress and I think that's so powerful and stole amazing and you know I think this movie had that is a. Subtle scene. But when Oklahoma was complaining about the week, she has to wear and she gets to throw it off to someone. Space is just such a powerful moment but another small thing. Again, this type of stuff that they have in this movie of representation and speaking about power and black power and black excellence in a way that you just do not get and do not see in when non black people. Like. The opening scene right after the animation when they're. In America in the dorm lodge at the door in their who is it? The character says some Grace Jones looking women and And Grace Jones. Amazing. kind of like defying judy traditional beauty standards to become a model. And Be. Our skin. Even like. Do shoots wearing she made her skin darker to show off the beauty of dark skin I mean all of that is just something that you would not get if you were a part of the culture and you can you can't see all of that subtexts in less you are a part of Ocean. As well yeah. I was just GonNa say like I feel like is. For next week even but I, you know like Jerry lovecraft Caspi said this but like I don't objectify. People but I'M GONNA in this case because the entire cast, my God I totally what's coming this the Best Barbara Cast You Open Yeah you come into this movie with Sterling K. Brown alone, and you're just like Oh my God. Yes. A gorgeous gorgeous. But I think what you're both speaking about which I absolutely agree with as well is you know, I think we've spoken particularly in the phase three movies you Josh Kevin, spoken about like the care and direction that I think a lot of these movies have gone into whether it's complete pivot Thor Ragnarok or a new adaptation like Spiderman homecoming. But you've said it that I think there is care here obviously with the creative team, but but it feels different. Because these are people that likes each other you know they can imagine they don't necessarily feel stigmatized or minority ties on the set because they are the majority, and I can imagine that that that's certainly gave them power and the power to develop a beautiful beautiful piece of cinema. You spoke about the color spectrum you just have to look at that waterfall season and just look at all the different shades across everyone from the different tribes and it is. It is absolutely stunning in so many levels and just the discrepancy of the like the nature of the Savannahs, of Africa. Against the vanity of conduct. Merging of those steps within the city itself is so well done. I mean Ryan Kugler. Obviously. Big. Big Incredibly Talented Director for Volley Station, which is when the first time he worked with Michael Jordan is probably one of his most famous works hustle worked on creed as well. I will say you know I was really excited for. Chadwick really. Excited for. Michael. Jordan. And released cited for Latisha right denied Guerrero stuff but I will say for me when I saw Ryan. Kugler that's when I really geeked out because I'm like this is directing a superhero movie. This is this is freaking awesome. Yeah, it definitely had me a Kugler and especially Michael Jordan having. Rebel station and creed. I'm a huge huge huge rocky fan. Another thing I'm a big fan of the rocky franchise is I love if I ever if I ever have a moment where I'm just like I, feel like I. GotTa take on the world. Our that rocky song. And creed was just holy. Hell like I like Rocky Balboa but creed was just next level like good and like my fiance had never seen a rocky movie. And we watched it was me my mom, my dad, my sister brother-in-law and my and my fiance had watched it and like the rest of us at all seen rocky and my fiance had never seen rocky and she was like this is a good movie and I'm like yeah. This is the first rocky. This is the same. This is the same type of bill you should anyway. So having gotten her do but whatever but yeah, knowing Ryan was involved. Got Me really really excited for this and Yeah. Yeah. Yeah I just WANNA just as a random. Aside because it's funny Kevin, you mentioned earlier that With. Having so many black people in the cast people ill uncomfortable with each other I thought it was hilarious that. The Chew White People in this movie Well, there's three technically. But like it's Ross right Ever. Marched offer offer Remain and indie circus and the return them on set as the toll. Keen white guys. that. I died when I heard that they were called the time anyway. I was like Oh my God that's beautiful shops kiss like people are undefeated. I. Yeah. which also I love those. We can get more into it later, but I also love what happened with those characters in ways you know like the almost like midpoint twist of nope. That's not the villain. That's our the stories about and essentially every frost role being like just like, Hey, if you wanna be a good ally just listen. And don't argue. Just listen to us don't argue and just please follow and that's that will that will help you be a good ally and that's what he did. Entire purpose and I love that because again, another subtle subtle partners movie that I think is one hundred. Broken white boy I threes. I love that line. That's amazing. Because that's also reference to Bucky. Right? It's a reference to the apprehension assassinated public got owned by Black Panther. So it's a fun little call out good. I was just going to say since you guys brought it up, you know in terms of representation and I wasn't talking about next week since we're going to get more into different characters but of Suri Latisha represent Guyana that's my people so. Literally, representation all around like there's other representation for me and my people as well in this movie which I'll I'll talk more next week. But that's that's the other stuff. That's so exciting because you know. The having a personal guy needs to set in a major role in like a blockbuster. Not something that I normally see I believe Brianna is par Guyanese, but that's a whole different area. I want to take things back wrangler for a second as we sort of get into I wanna go to. Torbay. Frazier. Always provides a nice little history as to the story of Black Panther, and this was a bit of the role sort of appearing before the film obviously in that people might not know this traffic bozeman was essentially cast for. All the way back in twenty fourteen back when. Back, when Latonya was watching Captain America the winter soldier, they were already eyeing Black Panther and apparently it was marvel studios first and only casting choice. They had nobody else in mind he was by far the person that they wanted to to go for and basically they said like it wasn't a in addition as much as they just sat him down and like what do you want to do with this and there have been stories that have come out and have come to prominence again about what he did with this one that has really come around I think was a story about how when talking about the dialect that's a child does he was initially? Possibly asked to do a European dialect and he said, no, we are imagining a world, an African nation that is without European conquest, and so we want to conquer the European dialect, not the other way around, and so he his dialect which brought it in civil war helped usher in essentially the way everyone else which to both of your points, all these actors come from from different walks of life in different parts of the world they all spoke with this same dialect and that is surely due to Bozeman making sure that that European dialect did not make its way into the finger and he specifically. Use The dialect of John Carney who played his father. In. One of the. In Ryan Coolers tribute. To. Chadwick Bozeman he's telling the story about when he was I kind of looking at Daly's of civil war to get an idea of like what what he wanted to do. Reflect Panther he asked. Why the scene was in this South African dialect in they essentially said it was written in English and Chadwick. Bozeman. Just like learn the lines on the day in Chinese dialects because he thought that know you should honor him. and. That's how in addition to not wanting to have it be a European influence. One it. Then went on to become the dialect that was used so I mean just like the dedication. To do that when no one asks you. It's great. I mean. I love that story so much like I. You know I don't know what's even describe it as like finding I found that out but it's like that feeling when you find something. So amazing you're like trying to walk and then you just get like week and you just. Like that's the feeling I got when when, when, when I heard that story 'cause it's just you know people talk about how like Chris Evans is basically just like Captain America in real life which he is but Charipova with Black Panther in real life like this stuff like that shows the care and importance he really really wanted to instill in these films especially if representing black people and across the world that story about yet. Because the British accent because again, white people is the epitome of this. That's how you know you're smart and intellectuals because remember accents. And you know like as much as I, that accent is great but you even look at Star Trek, right? Like Star Trek Deep Space Nine one of my favorites, Julian Bashir who knows a Indian character still speaks with an elevated British accent is British Indian. And that is the key right he's he's a doctor, but he has that and I think there's just so much there that that really speaks with the he thought about the fact he's like, no, that's that's not what this has to be. It can be we're allowed to be strong people on our own. We're allowed to be smart intellectual with our own accent and we don't have to be like European influence nor to have that be what we are. It's really so great and like you know shout to a book, I'm reading now and like you see this infanticide I mention case you haven't done before and I love her work. And like she really is one of the other people right now in the forefront of the sci-fi fantasy genre that is leading black authors into this this this realm. Book I'm reading by Evan Winter called the of dragons who is a black murder doing a fantasy story and what I love about this and what you see a lot more now especially is fantasy stories that art set in medieval Europe as its influence. So many stories of the fantasy world draw from that world for familiarity for something that feels like that I love that this this book does not it. Draws from you know African history and I think that's so great because it's it's just something that that like, oh, it's different it's fantasy, but it's not. It just draws with different part of the world and I love that we're getting more of that stuff. We're getting things like that because you have people that are allowing and breaking ground into making this more acceptable circling back to have a positive. That's what he was doing. He was making so much of black culture just feel normal acceptable and as elevated as high and can score higher even than others I think that's great and another reason, the movie. So powerful and his portrayal in his influence in this movie is so important and in the world has influenced in the world around this. Yeah. So A. Couple more pieces of feedback SORTA continuing the conversation here on that note. So Andy Pitman will wrote this hit us really hard after losing my cousin two colon cancer at age twenty, seven in our house. We love the Black Panther my young sons have Black Panther t shirts, pajamas, swimsuits. They saw an awesome world and a good man admired him and Alcatraz onto that. And says for me. It was one of those instances where marvel pick the absolute best person to play the role of two Challah really it was all in the little things you could reach Chadwick through his is alone what he was thinking and wanting to portray as the character in those moments. The man himself was a great human being as well, which is just Bonus the way he played the role was so big that he became a symbol for many who always wanted to be a hero they could identify with and I thought that last point particularly stuck with me because I think, that's another reason why when both ask that question the beginning this podcast of why does this hurt because I think this was a legitimate black superhero. Both on and off the screen because the character meant so much. But also the person as we talked about before made such an effort. Knowing that position in platform, he had to personify those virtues of what you could strive to be. As a park. That I, think that. It just it just spoke volumes to lose somebody like that. It just it sends out a shockwave like you've got hit with a burst of Kinetic Energy Latonya. Yeah. There are a lot of layers. To it that are very unfortunate. So we're living in a time of dual pandemics. There's obviously covid nineteen. Which? Has Killed Hundreds of thousands are people at this point. In America and you know they're the protests against rampant institutional racism So people are dying and it's people that we know and love or. Maybe. It's just people who are Being either deaths are being reported in there being sent on our our social media feeds but it's We can't mourn, properly because of COVID. But there's so much that's coming at us at all times and then you know there's the there's the facts that he has to from cancer. Hole in cancer, which is yet another disease that disproportionately affects younger. Black men but also just because nearly everyone can relate to having someone in their life taken from them. From cancer my aunt died of breast. Cancer One of my best friends from college died of colon cancer are right at the beginning of team. We still haven't been able to get together to mourn his death yet because of. Hovis David Sims at the Atlantic did the mask on this. Chattering Bozeman was diagnosed in two thousand, sixteen that was the same year he debuts Challah. Civil war. So that means that after his diagnosis he filmed, it appeared in Marshall Black Panther to more vendors movies twenty one bridges. Spike Lee's the bloods and an upcoming adaptation of Rainey's lack bottom. Anyone who's lived with a chronic illness or disability, or has a family member or close friend in that situation and especially anyone who has survived cancer or God forbid law someone to the disease understands what a massive undertaking all of this must have been for him In that, he did it all while sparing his. Fan, is just it's INC shit. Yeah I mean you know? That part of it too like hits me in the other area. Like. He didn't. He didn't WANNA show to his fans but I also do feel like there is the. There is the unfortunate. Hollywood machine part of it right the the studio bigger part of it where I do think like part of also felt like he had to keep it quiet because. As a as a black person to like getting getting work is difficult to then like have you know have them? No like Wu he's sick. Who knows what if what if what if production shuts down in the middle like the Almighty. Dollar at the end of the day should is is a concern and just also shows the type of things that I think that get reflected at and should be talked about in in you know in the broader sense of like. The the terribleness of that of that fact I mean, you know to call back out John Boyega like his interview really was so amazing because he did something that like we are not allowed to do basically and it's the same thing where it's like he. Spoke the truth he spoke is truth in a way that he was just like screw it. We're not supposed to smile and nod along be happy were here and Those parts of the conversation I do get talked about as well. Just, the the way that the machine has treated. A lot of us is unfair not right and I do think he definitely I think there's a lot we we can't speak to what what he was doing but I do think. Part of it also had to be the unfortunate situation of just like you know people looking down on people with with sicknesses or disabilities, and the loss of a job and stuff you could get from that which is tragic and unfortunate in its own, right right a couple of pieces of feedback speaking to us respective personal experiences with cancer and how that relates to. Chadwick's journey the great professor strong. Who is a staple here on everything? It's super says I'm a cancer survivor so I can speak with knowledge as that experience but that in mind I cannot stress how remarkable it is that. Chadwick Bozeman filmed what he filmed an embodied, the role model that he embodied all while undergoing treatment it is the mark of not just a cinematic hero. Who knowing he or she likely has little time left doesn't wallow in pity or freezing despair. But says, how can I in the time that I have left best help others live out my passion and Jeremy be a says. I was very close seven months ago to almost having life altering surgery on my colon because by Crohn's disease is out of hand, I almost lost everything and I have lost thirty pounds of muscle in the process I wasn't able to get out of bed for weeks because I was so sick with Chapman Bozeman did was more than heroic I understand what it's like to be in pain because of your colon and this changed the world while dying there is so much evil in this world and this man was good he. Was Excellent at his craft. But even better dude and yeah, I, totally get your points Kevin that there is almost I can imagine a necessity of part of him to be like I guess I have to keep making the doughnuts in a manner of speaking just because I, don't know if I actually admit my diagnosis how much people WanNa let me onto their projects because I believe when he was diagnosed I can't remember there was an initial diagnosis and the official diagnosis that he had gone to stage four, which is terminal for. But like talking, you bring up a great point just like all the movies he made there were absolutely astounding and I think those two pieces of feedback in particular in addition to what you've said it's just that's another thing that I think your point Kevin just hits really hard is how much that probably physically hurt him to do each and every day I? Mean you see the the workouts and the regiments that it takes to be a marvel superhero? You see the glow upset Chris Pratt goes through. To get into that Marvel Superhero shape and to have him do that while essentially his body was giving out on him because. At least part of me thinks he had to know like. This is a chance to do something for my community and I don't know the community will get another chance after this if I don't do this now and that is. That is incredibly touching to me and I think that's something that has. Especially, like it's not just the death I think that diagnosis as well. Really sent out an additional paying of emotion given that for lack of a better term sacrifice that he did to play this role. Yeah and you know, yeah, I definitely want to you know. Onto that to say like, yes, I think part of it is very much like he very much wanted to do as much as he could for the community and work through what he was. You know the pain he was in to provide into the stuff because I do think he wanted to do that I do think that that was important to him. And like you know that, that's just me throwing out the the idea of just against think about in in the broader. Scheme of things. The parts that we don't think about is like. What would have the effect like had he said something? Had he been more open headed and more evident like how many rolls could have been lost out on the things that he wanted to do with as you know as as as viewers in his fans like lost out on because of something like that and we don't know the full answer and we never will. But how you know that there there are things in Hollywood that I think speak to that for sure. Yeah. Night I want to say you know. Again like. Anything that we would have to say about this is speculation because we don't know. If. One of the things that I've read. Dropping here's is. Not even. Dealing with chattered bones health just like his wife. He's a private person like he didn't talk about his relationship at all when asked. But you know I'm interested in what larger conversation this opens up about heart illness. Disability ramble. Healthier in my. mind. The. Way I'm looking at it I guess my own head cannon for this is that he wasn't silenced door silence he was Wyatt. In, there can be some power in that Heaven Quashie, who is a professor of English at Brown? wrote that the interior is mostly known Ra- language of behavior yet is expressive meaningful and has social impact. Wyatt is expressive -ness of the this interior that can appear publicly have in. Fact. Have in effect in political meaning challenge to countered social. Discourse The distinction between fire and silence is silence denotes something repressed and withholding quiet is presence Chadwick Bozeman in my mind was quiet but his interior contain multitudes he expressed that Rue, the presence that he presented his work in that has meaning. And that has impact. That's why we're here today to have this discussion, but we do need to move away from the idea that. People dealing with health issues either need to remain completely quiet about them or over share a to convince people that they are in pain. you know there's gotta be some type of medium that we come to. That, you know people who are dealing with these types of. Problems can deal with them on their own terms. I'm naming to the point of that silence. There's another clip that's been making the rounds that in retrospect you even more meaning right? Think back in twenty seventeen or twenty, eighteen chow bozeman talked about basically having several consultations with I think a ten year old kid who had cancer and basically you know his father was able to reach out to Chadwick and Javale was in touch with kids say, Hey, you know I wanted to keep on that journey because I want you to be able to see Black Panther and unfortunately the could end up passing away but I believe they were seen that goal. But like now realizing that conversation happened while he himself was facing a terminal diagnosis just like Make sure heart sank into your but it's just like a weight and I think that speaks to what you're talking about. Latonya. This idea of his his silence was still a presence and even in those small ways where we didn't even realize it, he was able to connect with people even not through the character even just through. Life circumstances. Am I hope is that that helped him a little bit as much as he helped that kid in that moment. Sure sure that it did. Your. I mean. Yes it's it's. I mean it all. We're saying the the the loss in the whole that we have both. as as people, and as you know in terms of like goodness is is huge. It's massive And it's upsetting to have that happen right now as mentioned in, it's just brutal. I mean. To have a more uplifting of funny moment as we're talking about clips being shown around one of my favorites that I recently saw and I don't know if you all have seen it, but it's from the Oscars. That year and when Green Book One and it's turning around and giving this. To Michael Jordan that I feel every person of color knows that look because we've all done it like that that I that look. Like someone else I'm sorry I felt a deep in my soul. Alarm just off. Good. Yet. So I wanNA talk a bit about we mentioned this a bit but you know what? Chadwick into Challah and Black Panther, the outward effects because I have a companies of feedback here I from Martin Simon Die. WHO said as a? It was so gratifying to see. Black. Panther. I noticed reputation is important to so many people especially kids. The fact that this film has significant meeting. So many people can never be understated. Art holds an important place in many of our hearts. Representation in media has always been something important to me. It might sound hyperbolic but I know for certain this is about more. Than just a movie for many of us, I've cried many tears upon hearing the news and reflecting on the impact of Black Panther and Philippi Shimon similarly writes black, Panther Dave, all POC representation and hope whether it was celebrating my black piercing themselves on a huge mainstream film or imagining what the future could be regarding diversity in the media that film becomes a testimony as. To why representation matters black? Panther is the number one grossing Solo, Superhero, film in Box Office history. It's the only film to be nominated for best picture. So many important milestones, but not won't be more important than highlighting black s excellent and talent and giving black people a superhero that represents them. Lastly, the future of the will forever have Chadwick's legacy to remember and recognize. Creating diverse stories see Mulu tweeted that quote without Chadwick. There is no Shanxi just like there's no Shanxi Without Chadwick and black. Panther. There is no Miss Marvel's show. There's no captain marvel. There would be no lat next or indigenous heroes to follow etc Kevin. What do you think about that? Do you agree with Felipe a statement as to how even within EMC you itself? Black Panther was essentially groundbreaking. Say for lack of a better term, we don't need a straight white male to anchor films. I mean yes I mean for some reason you know I just referenced that Clip Of Him giving the look and it is I. Think the accurate look because Black Panther probably should have won that year certainly over green book I mean it just shows. The the disconnect. I, think in in. In what certain white people think is stories about black people versus what is stories about people? and. This you know the the the representation matters discussion is so huge and so important is I. Think Representation matters to such such a high degree and we wouldn't get a lot of the stuff that we are getting without success. Black Panther has mentioned like the movie hats and succeed if we were had any hope of getting more and getting another chance at this stuff. It's such a weird thing for me because I also you know. It's so important I think for now especially for us to be seeing people that look like us on the big screen and. I am so happy that we've gone here and I know the discourse is always so weird because you know you have the people with the trolls who were just like Oh diversity you're shoveling down my throat or whatever, and you still have. You know there are people out there and I kind of. I'm not trying to say anything you know I might get yelled at for this. But whatever there's a lot of people who watch us as well and had this reaction of just like I just can't I just can't connect to the character and I'm to say there's a lot of white people who basically watch these movies and you're just like I duNno, I can't connect to that character and if so weird like I don't hear that a lot necessarily from people have calling. I think a big reason that it is a little bit different is that like? You've never had to. You've never had to connect to someone that didn't look like you. Because There's been so many white characters and a white heroes forever, and there's always these options for people to look at and be like great I connected this character because it looks like me. Awesome. We didn't have that for so long that I think like Superman is one of my favorite characters of all time. He's always going to like looks nothing like me but I was able to connect to him because I didn't have another choice or another option. For a long time that was the case and I think I'm so thankful that we are getting to the point now where that isn't the case anymore. But it is so vital that we are having this diversity that you can hit all these different spots but just when I hear that that stuff to just stick with me when we're talking about the importance of representation like I just remember so many people saying that and I'm just like what you mean you can't connect to this character because what like it was so bizarre to me, but it is i. do think like it's I. Don't think it's on purpose I think it's it's one of those unconscious bias things. You've never had to. You never had to develop that skill set essentially to like be like not have the option to connect to someone who doesn't look like you, which is like for most of my life, that's all I've had for most people's that's all we really got blade and blade was really called. Exactly. I mean, my my response to people who make. Comments like that is the classic Livia Soprano or you and then just walking away. I mean what I will say is that there's going to be a lot of. There's GonNa be a lot of cash grab attempts. For lack of a better word. Are Better Way to put that That, result from this. The best way that people can honor the memory of Chad Bozeman is to. Make More Black Panthers and I don't mean specifically black entered I mean like more movies at are starring black people directed by black people black people wind the scenes more movies. You know like the new chunky that's coming out. You know the there needs to be more stories that reflect what the world looks like not what you know know. A Boardroom. At a top floor of company was like you know what I mean it just. Like that is how you honor someone And the legacy that you. You know say that you care so much for. That that's what I want to see out of Hollywood out of his knee and the NC coming from this, that would be the real. Change you know there's No excuse at this point Tonight have more diversity. It's not have more representation in all areas. There's no excuse. Exactly like now they'd be like well You know we try Black Panther in that didn't work. nope. The award nominations at the box office numbers speak for themselves. This is a story that people have been waiting to see. You have literally no excuse at this point to not tell a story that people have been waiting to hear about for years at this point. I think you know we're opening this can of worms. Warnings to people I'm about to get real mad and might make some people mad on this one but. Yes there's so much here as a person who is so involved in pop culture who who has so many feelings about Hollywood who who has a connection to the comics industry and the want to join that that industry despite how it treats. Its. It's important exactly like the said to have these stories to tell to have the people who these stories are about tell these stories as well, and I, think the party you know we talked about the power Black Panther being that the story was told about black people, black people and I think so many times and so many times recently, you are seeing these things were people try to. On conversations and things happening in a cash grabby like trying to be relevant moment but do not have the actual people involved. The actual people is happening to in that room telling helping tell these stories or guiding these stories and right. After it all happened after the conversations there was. The discussion about like well, what is going to happen to the character? What is going to happen to Black Panther? You know? Obviously, there's going to you have to make another Black Panther movie and it's like, okay well, who's GonNa pick the mantle and Believe, he was full Chadwick was fully intending to start filming I think this fall should you know things things have picked back up for Black Panther too and. I'm like obviously these these discussions have to happen, but it's so frustrating and. Knowing that the scramble of importance to this is so high now in a way that I think is beyond what it should be it should be important because it's an important story doesn't mean be told them Black Panther but the importance now becomes carrying on a legacy and it's because you know little Tony. Point we only have Black Panther the fact that we only have Black Panther is insane there should be so much more you black superheroes and and other types of superheroes already. But we had one, and now that's gone we don't have. We barely have anything and it's just so upsetting not just from a Hollywood standpoint. But from like comic book standpoint, we have so little like you look at this like we're getting Shanxi movie who was a character who was also lesser known Black Panther was a very popular character that existed. So many of the characters that looked like. Barely known and The idea that I'm actually going to have superhero that looks like me on a screen anytime soon is pretty much none that like bure have come on Johnny being in the eternal, which is, which is a cast which they cast character who isn't that's as race because that's the only way we're getting those slots filled these days, but there's not a superhero that looks like me that exists and there's not. I mean, maybe there might be but if you look at what comics are doing as well, it usually those characters are created by white people. So many characters of color in comic books created by white creators. There's barely any that has actually created by the the the the person color of any sort. So just you know from from Hollywood. Yes. But also from the being created like marveled especially like you guys are the forefronts of a lot of you have to have to do better, you have to bring people of Color into your into your industry like you have to do more to make that happen. The way that the industry is run, it's filled with white writers and white creators and having them then create the people that looks like us is also unfair and having them tell those stories as unfair. You GotTa do better. You gotTA bring people of Color Integrate these characters you gotTa have us tell these stories as well. You can't just rely on white people to tell the story for other white people. It's it's just really frustrating and. That death hit me and made me so upset for that reason to just the very little we have gets taken away like this and they're. So there's there's barely anything else that will fill that void because not enough has been done. To to do it and you see now when This stuff happens across the globe when these shootings happened all of a sudden these brands and these they come out nervous like we're GONNA. Say a thing to be supportive. But then do nothing do nothing for real and it it's annoying that even has frustrating studying that takes these tragedies to have this conversation and make this conversation happen and even have them pretend to actually listen So yeah, I mean that was a long runs about it but just do better just do better. Jesus, just quickly may I manage a say in terms of? The discussion is like. Who's going to be the next pinter like Kelly not like. He literally just died. I. I. Just it. None of us are. In marble making decisions right now like about any of this stuff. So it's not financially affecting us So why are we having discussions about? The fungibility of black men. As, if they're interchangeable like, let's not let's not do it. Let's how about we don't. It's just. I don't know that the same within like an hour of the news happening some website hosted screen rance they're called out at they believe it was screen. Screaming and posted something overnight from Wenchang goes died like, can they still do Black Panther without Chadwick boatsmen? Here's how that's actually what? I believe. So mean. How about we don't. And Frank for a bit in like. Celebrate the life of a person who gave us so much and try not to be you know So worried about the Hollywood machine continuing to turn. and. That being said, there have been many many tributes that have gone across the Internet from the Disney Marvel machine side as well. I know that this past. Sunday ABC did a special commercial airing Black Panther and they actually aired a special after that that gave a tribute to Chadwick that also featured a Lotta video messages from many marvel cast members who also sounded off on social media. I'll put that link in the in the show description well as a series of interviews on T. Canada with various cast members that have appeared with Chadwick in both Black Panther and the other films as well and I think I mean. Obviously, the the love that has been felt for Chadwick. Just like as a person from his Co. stars has been felt for the week. But I think if you need something distilled down, just check out those two specials because I think that that just shows the compounded effect he had as a person and as as a leader on set I think. I've tried remember I think it was deny who wrote in her her instagram tribute something like he made everyone feel loved and heard and seen you know he had a heroic spirit he marched the beat of his own drum. So again, this celebrity culture it is so tough to discern who the real person is from what's been packaged to us but if these testimonials and this special is any indication it is you know Chadwick Bozeman is every bit the hero that to Challah was both on onset and just generally as as person in the black community. And I think you know looking at the characters well, you know we will probably touch them does more. Next week. But I think the other powerful thing about that character in that I think is reflected a lot is his ability to learn and to change. And Change for the better. You know a big part of civil war is, of course, is quest for vengeance and he is a character actually legit changes and just like vengeance and death is not the way and doesn't kill Zemo at the end and in this again, he is someone who's willing to accept change and I think. That's something that's important across the board. And something I think people should take away learn from this character as well. But. I think he is also extended as a person. You know I think he was always open to listening understanding he he was a true king. In so many ways leader and a listener and someone to support and uphold is people. I want to give you the opportunity to give some final thoughts. Obviously, these are not the final final thoughts because you also have an entire movie to really talk about Sort of put a punctuation point at the end of this conversation about. It's specifically as a character and the legacy of, of Chadwick, Bozeman Latonya start with you. Yeah. So When I was initially asked to be. On this episode it was before we found out the news of Chadwick passing. you know. I wanted to do this anyway. because. You know I really wanted to have a moment to kind of like. Community be able to. Vent and get some feelings out and just like you know talk about the life and legacy of someone who? was so important to me into the black community at a time when things are really really tough. Or Black People And so. I just WanNa to thank him. For you know what he gave us and how he did it. And persevering the way that he did and I also want to say that. To anyone out there who is dealing with this loss or? Having. Compound. Any other losses that you might be feeling in your life? It's completely understandable. Because we're all grieving in one way or another whether it's about this death or Any of the other ten million things that happen every day in twenty twenty So if you're. Continuing to exhibit behaviors such as inability to sleep or extreme nervousness or something like that. Then you feel like you need to talk to someone you should reach out to. The, S., a. m.. H. S. a national hotline which is at one, eight hundred. Sixty six to help narrow treatment referral Writing Service it you choose some low costs mental health. Services and then there's also of course the suicide prevention hotline, Dot Org and women's Health Magazine has some pretty. Good. recommendations for cheap affordable online therapy during the coronavirus. The links for each of these in the show notes? So just isolate your cells in the people around you because life truly is fleeting in something to to appreciate. Thank you for that amazing message in and said of Resources Kevin any final thoughts? Yeah I mean I I'm one I'm bad with a grief in general. I am not expressing it or delving deep into it and saying things like that to Latonya did such an amazing job. I'm not gonNA come close to. Import. So. All I'll say. To does as last words in regard to that is just a rest in power and forever. and. I'll. I'll finish off here with a couple things I serves. Segue off of. lasagnas. Final Point. There is an article at elite daily dot. com. Which lists twelve colon cancer charities that have seen a huge uptick in donations since the passing of Chadwick Bozeman and obviously I think one way that we'd like to digest grief is finding actionable items. To sort of work through and I think if you were one of those people, I would very highly encourage you to donate to one or all of those cards all have that link in the show notes as well. There's twelve. So you have a dozen literally to choose between on. The final thing will read is actually from what Latonya talked about before Ryan Coolers tribute from Humana Statement on Marvel Dot com, and here's the final paragraph. In African cultures, we often refer to loved ones that have passed on as ancestors. Sometimes, you are genetically related sometimes you are not I had the privilege of directing scenes of Chad's character Challah communicating with the ancestors of Kanda. We were in Atlanta in an abandoned warehouse with blue screens and massive movie lights, chats, performance made it feel real I think it was because from the time that I met him, the ancestors spoke through him. It's no secret to be now how he was able to skillfully portray some of our most notable ones I, no doubt that he would live on and continue to bless us with more. But as with a heavy heart and a sense of deep gratitude to have ever been in his presence that I have to reckon with the fact that Chad is an ancestor now. I know that he will watch over US until we meet again. And I couldn't think of a better way to put a period at the end of that that statement as you both move into more Black Panther discussion. So again, thank you to everyone who sent in your feedback about the legacy of Chadwick Bozeman and what the character Black Panther means to you. Thank you to the Latonya and Kevin for both being so open about your experience as well. The discussion is is just beginning though. So next week Josh should be back as the three of you are going to break down the movie. Proper because as you talked about, there was much damn good stuff in this movie that that one podcast simply could not hold it, and of course, the usual fare of the ratings will be in there I think we'll finally get an answer to the conflict that got brewed up last week as to which has the final batters, civil war or ragged Iraq those answers and many more coming next week. But I want to finish off by sort of plugging the the lovecraft country coverage that you all do on post show recaps. Give us a pitch here because I can imagine that those who are interested in Black Panther would probably have an interest in lovecraft country in both of your opinions. Why do you think this show and its subsequent coverage is right for those that are Such. Big Fans of this type of movie. That's tough. I will say that the show itself if you. If you like horror. And if you are interested in stories being told by black creators. With fantastic visuals in terms of cinematography in terms of. Color. And dress as well. Time here it is incredible You know it's definitely a show. You should watch do deals with and interesting ways a lot of topics of race. A LOT OF COOL HORROR ELEMENTS But the other reason to throwback to my. Earlier point because y'all squat up if we want more black stories told by black. Black People let's watch this show and mega popular. So that's my big reason. Let's let's keep it going. So we can keep getting more. Getting, more shows also. There's a connection between Black Panther in lovecraft country in that. country. Has Angela Bassett's. Husbands. And Black Panther has Angela Bassett so You know. It's really companion pieces is you look at it that way? Yeah exactly. It's serve like the husband and wife's selective properties that they sort of bring to the dinner table which I want to be at that Dinner Table One day that one can only dream. So be sure to check all that out. I think episode three's coverage just came out episode three of ten so far. You can hop right into the coverage. So check that out over on post show recaps. Make sure you follow everyone here all these fantastic people on social media Kevin is at cab Mondeo on twitter Latonya at elk starks Josh's at round. Howard I'm at a Mike Bloom type of course Poche recaps a we're still taking feedback in four Black Panther for the movie proper discussion next week. So be sure to send in your feedback specific to the movie discussion apologies if we didn't read your feedback this week, we saved a lot of the movies specific feedback for next. Week, but you could still sit in your stuff injure infinity stone ranking, super at post show recaps calm and of course, subscribe to check out all the great stuff that Kevin and Josh are doing again, I want to thank you both for coming to the table and talking about such such a sad day but such an uplifting to commemorate the power that challenge Bozeman, brought to us all and thank you all for listening as well. The Black Panther discussion will keep on keeping on it next week with discussion of the movie. Talk to you then. Rest power. Chadwick. WHO Don't go and talk about Bob my father. God He's my friend. Jesus, my friends, he made this world for us live in. And gave us. Thank you. He asked of. He's we gave each of the. Love your birth she bought. Love Your father he works for you. Love, your sister, she's good to you. Love you. Love your brother. Don't go talk about my father. God He's my friend. Jesus. Is My friend. And when he calls on us from her say. He'll be merciful my friend. Lee Asking Vance. He's we gave each of the.

Black Panthers Chadwick Josh Kevin Bozeman Chadwick Bozeman Kevin Josh US MC Jerry lovecraft Caspi Chadwick Bozeman marvel Ryan HP Great King Hollywood America Latonya Captain America.
P&G CIO Vittorio Cretella

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

00:00 sec | 4 months ago

P&G CIO Vittorio Cretella

"Welcome to techno vacation a weekly conversation with people who are shaping the technology landscape. I'm Peter Hi President of Meta Strategy Advisor Technology Executives. Sports columnist, author and your host. Each episode of technician features insights from top executives, thought leaders at the intersection of business, technology and innovation. If you like what you hear, we be grateful that you give us a rating on Itunes, or through whatever other sources you use for podcasts. Please subscribe so you don't miss a thing. Thank you my guest. This week is Vittorio, catella. Vittorio is the chief information officer of proctor and gamble a nearly sixty eight billion dollar consumer packaged goods company. As Cio Victoria's role is to drive the company's digital transformation, full speed, and with a clear purpose which describes as providing its consumers with engaging experiences and creating growth in value in the process. Prior to joining PNG, Vittoria was among other roles. The Global Cio Mars in this interview. We discussed his purview. How he made the most of his first hundred days in the role and his thoughts on how the role is evolving, we discussed the impact of covid nineteen, including the three principles that are guiding the company through the pandemic, and how covid nineteen has accelerated. The company's technology plans. We also cover the two pronged approach to PNG's digital transformation, the importance of building, maintaining internal expertise, Batori take on deep learning and machine, learning and a variety of other topics. Before we get to our interview I wanted to introduce you to Caspi. Timothy is the former chief information officer of companies like Reliance Industries. Sears Trek Sawn in the warehouse group. He's one of a handful of CIO's to rise to the top echelons of company in his case, president of an enterprise software company called Soho Timothy wanted to share perspective from Soho. Timothy Take it away. Thank you Peter. Martin Sorrell, the founder of WPP recently said that businesses that were probably hesitant to move forward on digital, because thanks for going. Well. and. They didn't really want to disrupt things. That now is out of the window. He says if you have historic costs right off, get it out of the way and accelerate your digital transformation. And Peter. This is coming from a marketing guy, not a tech Guru. What we do at the whole is that retake the expensive cloud discussion of the table as the culture, we take care of every lowest common denominator cost-wise to make sure that enterprises can afford our solutions as well as deployed them across the entire value chain. Beat your customer or beat your help disc. Or security or even something as simple as your signature. Zoo who's affordability. Ensured that no pandemic, no adversity nothing should stop digital transformation in the enterprise. Companies like facebook Tesla Amazon, NASA, this all leading companies, hundreds of thousands of globally are taking advantage of our cloud platform. To run and transform their businesses. Timothy and now onto the interview. Dettori, Chris Ella welcomed the tech relation. It's wonderful to speak with us today. Like wanted speaking of thank you. you are the chief information officer doctrine gamble, and we begin there with your current role, a role that you took on in January twenty twenty i. talk about your purview as I. Oh! Yeah my role at PNG leader of the IT function. He's to drive digital transformation, the speed and with a clear purpose. And the purpose of these transformation being used to provide our consumers, we've and age against Pinson's increasingly gauging. And creating growth and value in the process. And most important in G. I and we don't see digital transformation standalone initiative. Rather and essentially neighbor, which is embedded memory part of our integral tropical. I mentioned you joins the in January of twenty twenty, and what eventful months it has been only a number of weeks into your tenure did the the world face this now? Pandemic an enormous challenges to individuals and businesses, and I'm curious how your team is doing, and how how your team is involved in ensuring the resiliency of energy and continuing to help bring bring your products to customers during the sign. Yeah so Yeah, it doesn't. interesting three months. I joined PNG on January seven. And meet. March went to look down here in In North America but let me say I most important in these unprecedented times everything we do a PNG Indiana functions and across the company is guided by three core principles. The first one protecting the health well being. G, people. the second making sure consumer a served around the words, because they count all our brands and the benefit they provide right now. And the third last month at least supporting the communities and especially the relief agencies and the people who are on the front lines of this getting. Any, we do all that together. You know you make sure that being now for the employee's 'cause Schumer and communities that I've always been there for us. Now until my technology review Colorado is accentuated our plants even further and we as an IT jopling clinic, a role particularly as we want to protect our people, and so of our consumer, so let me call outs. Three areas the first one. Is removed working an elaborate should. And as we work to enable. US to protect the health and wellbeing about what people have debated our remote working on relation, Forbes and. Have all our workers office worker Working remotely right now, so based on our exposing China early on we bested turbine invested in our cloud, based communication and cooperation platforms, I had a called anything else and wearing to work. Time, and we'll be able to support all knowledge workers you know remotely with doubled that positive back and on increase in adoption. All BDO collaboration a remote sharing a couple of minutes. Now what's interesting. Is that you back? On adoption has been message. Emery employee. Realizes how much can be done virtually and believed this stay beyond the crisis And challenging someone that's inside. We travel and the future. And the menu, Alaska have been advocating manage virtual. Tools for many years these these I wanNA shed moment. so remote working is clearly very common across many industry. The other very wouldn't technology culpability. in these times is They doesn't traffic and. Szekely our on the and machine learning capability, and how they help in these ambiguous and a certain times We have we the organization, no so much experience with. So Oz you may have. Heard on the recent earning Kohl's ESPN's increasing consumer demand for our talks you have five percent increase over into PDF periods. In the quarter and I won't blinds. In North America. To. Provide the benefits and all that worshiping twenty two percent more much more so than monthly outer edge of the previous year. No Our data, platforms and machine learning abilities. Are. Winding extreme. And making US giant union this crisis. Helping to ensure production distribution amount ability of the brands. make sure that consumers find them on Shell. And double that the algorithms up providing visibility because need to stay just needed to stay in Trent. And Deal With the disruption of the supply chain. Well, we do that. With our data scientists visas on the list combining seeking. Twelve move existing in new data sources. And deriving predictions. that. Our sales and panic supply teams can act upon. And then. These Cup ability! To understand and she'll behavior, shopping patterns demand poppins especially, online who would really valuable joining US spike of. Online shopping which will you know triggered by the social decent of? Social distancing. So these tools in this data platform I really helped production distribution of an ability. The time on the consumers need new brands. Last night at least preferred area. That will mention always she. Key role is a line consumer engagement. and. We experienced I. See need to increase. Commerce. nurses traditional retail channels again to get by the. up social distancing and then. China which is one of the key markets for instance. We have thirty five. and we also see. So a spot of that trend on the emergence of different, consumer habits. Ewing and in some markets China Austin go. Now old, that requires a good Omni channel presence on the retainer. Websites need to make sure that I'll brown up present and identity to consumers. I believe that this. That stay and we've seen a permanent shift in the percentage of the business that in the future is going to be done to ECOMMERCE, and we believe that thing. Not Well, obviously when I speak. I speak about Moved on the channel the. Channel Spectrum and so. online click and pick an old forms of riot. You'll be commerce no. The benefits of technologies invested. since a long time in the one to one relationship with our consumers, and we build the platform to nurture that relationship. and so only that provided us in a way Eating consumers audibility of the products. Also. Montaigne that one hundred leadership we leverage it. One great example piece what we did with the bumper slum up. Providing advice throughout see two moms continue to provide through our future. Mom's during this times and so not only. Provide access to products, but also Advice to our consumers. So those are three examples. Those, symptomatic and and the reason why I believe. This and then will accelerate investment in talking formation. On. ended the same time. I believe that digital transformation and automation. We completed continue to drive the fishing. That some we continue to think savings to the Muslim lines which will help with any likely economic Edwin ahead. Very interesting and really highlights your your examples. The trio highlight the great work, though no one on the team would have anticipated that the next downturn with this shape, or that would test technology, virtual work and introduce all sorts of You know opportunities as well as issues as they have, but it appears as though the work that I've been doing leading into. This has actually prepared it well for this transition. Is that a fair way of snow sizing what you just said? Yeah I think that our strategic toys and I want direction, but paying back and providing put unity's to some all consumers and. Our employees -nology so our digital mission direction what to be on June Providing benefits today, and on the same time when today reinforced the need to continue and also major. Very interesting I so you. You've had a very nontraditional first hundred days of the organization. You mentioned that you joined on January. Seven of this year and it's roughly two months later that. The many people were asked to leave. Offices work from home at Cetera oftentimes, it's during that first quarter for several months within job. That one goes to visit in your case, production facilities offices around the world meet with executives were your new cures and people who? Are Calling are collaborate with I. Wonder how this has changed the way in which you continue to learn. This business continued to meet with were constituents and in college around the world. Huckabee about about that aspect of this coming up to speed with PNG. Sure and I, everything initial very lucky. At two months, couple of their lives on. Trade gauge with your reputation and stakeholders before we went into lockdown. Virtual? Rate Laser won't why I think that there is a continuing and Bert working documents in that we have We need helping allies in those initiatives on. until. I made sure you might I went under. That reached out to all stakeholders NPR's. s punishing the connections you mean. to be effective in the role. And I must say connection where old days on a mutual passion to address these challenges and. opportunities. So I did that with. By Pierce and same time I invested in engaging deeply with the I team's understand our. In depth on what the challenges we. with all of each council mission plan so also quite demand drink the Monday income I three months to engage with so many people in their short period of time spot. You know it is an investment that they didn't. WanNa mutual trust. Under two and Objectives. And really helped to jump. Start the condition while. You've highlighted some of the the areas where the organization is focused redoubled efforts as a result of the current crisis. Are there other aspects of the plans that you're developing from a digital transformation in the nineteenth? He Strategy Perspective that you can show us. The priority. From Gretchen digits inflammation of PNG. He's too long trillion approach for one end buildings. And on the other end active at speen. Religious, this or global company lie team. includes billy nyami channels doctrine each with consumer. Repeal experienced with our customers. ULTIMAT-, and meant all of our processes extra money from US tribute to backoffice and lots. Did you guys think the innovation process, and that leveraging some of the diligent products and services that we show pays every year at CS. The consumer side. We know that consumer wonder highly. Personalized experienced brought senators and and we can rely on news of consumer often team to direct relationship with Kenji. Knowing that we diligence Stewart then custodians of their personal data. And we knew them with the primary and solely Corpus to create metrics. That's you know we connect those data to personalize experiences across the marketing and ECOMMERCE only channel stock providing. And Alternate Macho for each of them. and that's an example. Ronald the couple that I that I mentioned. All those building a robust on nation and one that is crucial if they. Knicks machine learning engines. Till we let our cloud power, and they tell ache. Which said the scripting permission and nightmare job glory them to get predicting insights on log volume, being chaining and external data points talking about approximately eight eight. The might something. You know or you know like. We kinda cheap that we silence of information. Our primary focus we fool is to further consider date. our coordinated and the reports during. Scenes finally as possible and therefore implemented near real time. They think degration of data points. Once he had that. on deep integration, we can leverage this prediction and Jackman. into our. System. I. Spoke something that he's promotional wedding allowing our employee's space and time to own exceptions, why so being served those predictions by record in the in the system, so Brecqhou the system or engagement that every day, and so that they can optimize that work at. Section and obviously how the foundational beside big loot continue to develop our cloud migration continue to develop our risk management approach and the cybersecurity companies. And they go down a couple of years. And less. Making sure that them increase fluency for across all our our PNG people now those on the digital it is. For activision we are laser. Focus on use king. they've been use case driven approach and walk mother's most for each. The market. And this I know we have relied. On Nineteen Boys, why business technologists! And work side by side and must work side by side with what is in market. From an organization point of view, Horn action plan is two fold. Number one ensuring we build and Montaigne internal expertise. Was I personally believe. That a good to delegates operational communities to punish. Is Not, a good to abdicate expertise, and so it's always important to maintain. Expertise. And second make sure that we have proximity to our contemporaries and business units in line with the way pg thirteen, more old and quite successfully. and so working closely with teams and units using very often and giant approach at Camden even. Give being weeks what used to be then you've heard the monster that evening wakes. my I'm a war I think is continue to novel talented idealization and Ason Cordage I have cultural group INC on shipments. 'cause he. You Know I. Always say that Camilla Joan doesn't chase things. People do and developing talent be the primary objective. Of all good sales! Vittorio. Goes the the responsibilities of good CIO's. You've been a cio or quite some time where where chief technology officer your your time, you spent nearly twenty six and a half years with Mars where you were the CTO getting back to two minutes two thousand two. You were a cio of the ringling business, and then the global information officer, four and a half years, dating back to two thousand thirteen, and I'm wondering as somebody who has such a wealth of extreme inside the technology executive. How you seeing the role of CIO evolve across your tenure. I think it's I you know wardrobe technology has become an integral part. Of the business people in success all CIO is more relevant than ever. And and what's report? On these days? He was like unique responsibility. We choose connecting the dots between technology and business opportunities. And in in the notion. Rapid. That can only change. It leave key in order to maintain the focus on the of the why. We Choose Housing Puerto about relieving the Waltz. And sold the why we do things. What is the use caves? And how can we apply technology? To be. Strategy Swan I. Think well, the CIO I believe make a difference These days. And you need to passion. What technology my advise on And the starting career. is to embrace change, but also be passionate about what you do. Because bashing something completely juice, and only you. Your team's appears your stakeholders. The whole nation find energy in. Which is the energy unique to drive change. Very well said as you look to the future worse additional. You've mentioned a number of important trends. They were GonNa Zeeshan. is leveraging analytics machine learning the you. You went through some some important aspects of that. You've talked about the The technologies behind enabling remote work you talked about ECOMMERCE, and and beyond channel approach that the PSG is doubling down on during these times, and hence validation of of of important investments made in the past talking to you about as you look to the future somebody who is deeply immersed in passionate about that. As you mentioned what are some trends and particularly excite you as you look at? One I'm also by DIPLO machine. And physically what will be next to a dance and learning? because you got The majority of machine learning Kishen these days. Those. I'm built on traditional supervised machine learning. which basically leverage lightning data? Set they that we we leave and and we leverage to to the ride predictions I believe the next breakthrough will be when we can affected me. Apply deep learning in his team. Escape this. and we see already some early examples like recognition algorithm that into opponent in manufacturing. And, while learning today's Donald developing machine, learning. I'm able to potentially huge and when we are able to crack it. Until unleash game changing. Business create value. Yeah that think. Exciting is the possibility to use technology to create a great consumer experiences and you have always been putting consumer center so inventing his deviancy than changing costume. An expectation is the hallmark or PM using ovation because everything starts with winning consumers, Shrimpers Niro I know second, and you maybe momentum to. when they became aware of the and they find them online on the shell, and they changed them in store or online, and especially when they use them in their home and technology now provides the way of keeping that conversation, lively and deep across the whole journey, so winning winning those critical moments requires inside. And, then the action, and then in the end to competitive advantage, inventor experienced for for our consumers. Well the Toria Priscilla's they. He's so much for taking time with me today and sharing a bit about your your experience across your career more specifically. Now your first few months we've proctor and gamble. the remarkable work at you and your team are doing during this time of crisis It's been a great conversation. Thank you. Thank you. Thanks for tuning in. Please join me next week. I GUESS WE'LL, be Scott Bradley Chief Technology Officer of Tyson Foods.

CIO US chief information officer Timothy cio Peter Cio Victoria China Vittorio Montaigne Martin Sorrell WPP Reliance Industries Sports columnist technician Vittoria Caspi Batori North America Alaska
Mars CDO Sandeep Dadlani

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

00:00 sec | 3 months ago

Mars CDO Sandeep Dadlani

"Welcome to Techno Vatian a weekly conversation with people who are shaping the technology landscape Peter Hi President of Meta. Strategy Advisor Technology Executives Sports, columnist, author and your host. Each episode of technician features insights from top executives thought leaders at the intersection of business, technology and innovation. If you like what you hear, be grateful that you give us a rating on Itunes, or through whatever other sources you use for podcasts. Please subscribe so you don't miss a thing, thank you. My guess is weakest undead money, so divas achieve digital officer of Mars, a century, old private maker of confectionery, pet, food and other food products, and a provider of Animal Care Services I see do says primary role is to leverage technology data, and then Olympics bog, driving new digital experiences to help Mars achieve its purpose in ambition faster one hundred times faster as he notes in this interview prior to Moore's. Sandy spent over sixteen years at emphasis. In this interview, Sandeep Discusses Purview CEO of Mars the three pillars the Dr Morris, digital engine and five cultural principles that guide Mars as a company. We discussed the extreme focus. Sandeep has put on customers intracity including the creation of users interests be teams in how this mindset has been applied to the courses developed by Morris University. The company's internal training platform we also discuss wise and deep believes creating a culture of curiosity is as important as creating the right data infrastructure. Finally we discuss Mars moving to come up with a hundred insights in the next. Next hundred weeks the prevalence of AI in the company, how the companies using snickers to show gratitude to frontline workers during the pandemic and a variety of other topics. Before we get to our interview, I wanted to introduce you to our sponsor Zozo and accompanies President Timothy Caspi prior to taking on his current role, he was the chief information officer of a number of companies including reliance industries. Sears entr Exxon and the warehouse group, he's now at Soho a most unusual enterprise software company and wanted to share your perspectives from it Timothy. Take it away. Improvisation is key part of all kinds of music. You Enter Bostian Bark could improvise Fuchs. As he went along jazz music, which became a soul, strong unifying force in the sixties across races and religions in America had its foundations in improvisation. It relies heavily on the ability of musicians to invent and perform musical ideas in the moment. Improvisation is critical in Indian. Music Jane. Harvey and row define Indian Raga as the tunnel framework for competition and improvisation in the last century CIO would be compared to an army general, getting people to match the beat of the drum. Whereas these days, the role of the CIO has changed. While CEOS. Do keep the trains coming on. Time are worried about apptime and cloud quality standards. There's a huge part of CIO role that is like a jazz player keeping his pretty fine time signature. But letting the players improvise bill, products and software as they go using customer, feedback and usage patterns. Ado We compare software development to improvisation. And we do this in an agile way, meaning handle happens from one to the other without anyone noticing it. People from different business teams, it teams functional teams. Working in tune in time to deliver beautiful melody. To manage all this. We built tool. Call the sprints. It helps team. Stick their development anywhere, so explore the ultimate adventure in software, development. I hope you use those printer. Try in your improvisation and Agile Journey. Thanks Timothy and now onto the interview. Sunday? Welcome to. Technically it's great to see today. Thank him having to get A. Pleasure. Sandy by thought we begin with your current role. You're the chief digital officer Mars a role. You've had for roughly three years now. And what did you get? CEO is one of these rules that in the grand scheme of things, relative to other chiefs is still relatively new, and you speak with you know a dozen CDO's in. You'll find maybe fourteen different views I wonder if you get to offer a description of of what yours is described, your aren't. Yes Peter the mandated Mars. being a family owned private, hundred plus company. was to drive speed. More than anything else CEO Michael Slow mandate enroll is to leverage technology data analytics digital experiences ahead Mars achieve purpose, ambition faster. Generally like to quoted. Much faster, one, hundred, nine faster Zoll one word to describe the mandate also week on one hundred X. Very interesting to talk a bit about that. That's that's that sounds like an incredibly. Goal to add good for you for for not not sandbagging. Talking about the method of getting there going from from stasis, two hundred times other norm. So what we have in Mars is a multitude of wonderful. Businesses are largest businesses mark cares for example which is a s on the best product sources around with the signal vision of providing Edwards of x the second largest businesses Mars. Wrigley the legendary confectionery chocolate gum brands. Then we have our food with the brands like uncle. Ben's in Domino's sauce, and then be have the Mars Edge, which is a personalized nutrition brand. via. And so on. The good news about our businesses, products and services have increasingly relevant to consumers and customers alike across itchy US countries. The one thing though we did want to accelerate in a journey was to drive the speed of the enterprise and make it more digitally savvy create new digital business models on drive synergies on technology platform than Song, so this role as it started out, had all of technology to boarding doing for the company. On, but we really set up new capabilities new infrastructure around for us. At Center city a smaller team that helps us drive. Really Syndrome consumers better and engage with consumers better to help. Drive new insights which drive our offerings are extra business models. The second team that was important to set in create was around data. Analytics Mars has access to some amazing data insights across across our markets. We just went together in a systematic way enough in over the last three years, set up some Great Lakes. Infrastructures Higher data scientists created a vendor ecosystem. Now that has got hundreds of bytes of data, and so now in a position to say that we are moving forward in these journey meaningfully. Hard set of was on automation. Out which is Mars looks heavily depending on a five principles which had been climbing variant or one hundred years on a long fight. Principles is a principal responsibilities that every associate of ours fields in our meaningful were so the Dicko menial work from their jobs in to provide them more meaningful. Automation became an important area to be good at these three pillars of expertise. Helping striked because digital engine. Finding the problem with the end user, the consumer solving it, using analytics and data must find the solutions skating the solution using automation. This digital engine now helps us finding sold multiple problems across Mars in fact over the last three years. We've been tracking about. Five hundred sprint using the digital engine, not all of them have succeeded on India's to learning journey to be honest but some have succeeded brilliantly and have had impact so Mars. We feel with this level of agility this infrastructure in strings. We feel we're on the right path. Stewards are digital futures. That's wonderful Cindy. You talk a bit about the cultural change that was necessary in order to realize what you've described. It makes a Lotta Sense certainly the way you describe it also is compelling and the, but nevertheless changing the way in which people operates bringing in new skills, training people for some of the new skills that are necessary, ultimately changing some of the work. Anyway, that has done. Is often easier said than done, so talk a bit about how you've thought about the cultural change necessary to realize vision. You justice ride. The good news that makes Mars unique All the companies that have ever consulted awoke with is a culture that is tremendously associated focused. This is one of the best places to work in in almost any surveys, any country that operated. So the associate focus and the empathy in the culture that's traveling in Mars. For me, makes for by ground to Dr. Dr Change or dry more skills and morbidity futures so for example when we started using central city movement. We were driving the idea of having more empathy with the consumer. But what we found is in enough I principles. They're already statements like the consumers, the boss on any stories of from our founders trauma generation of leaders which talk about how we have always bean consumers sanctuary. In large organizations typically many other layers become disconnected, which chew consumer insights here when restarted dragging consumers visiting into the conversation into a bookshop. Lee Framing, the questions from the point of view of consumers. Everyone Mars associates far more ego, empathetic and willing to learn. That perhaps has helped us in our journey. models associates today even after three years into this journey are eager to put on the digital farmers. We love to all them. Mom I in Superman to be honest so that. They can maintain the hairstyle. Their accents maintained. Will they are as people? But when they put on the digital regular onwards. US essentially with analytic summation. Then regardless of whether it's a truck driver in analog factory, Associated Chicago or a brand manager in France on the old feel. Like! They're super heroes and they can make a difference. This is a simple vision culturally on. It's stuff driving change in large organizations, but this sort of human centric approach has helped us example enroll about fifteen thousand use the center city movement enrolled more than eighteen thousand associates in the Mayan metrics movement, which is purely a self service big Sur story on drive more than three hundred use cases an automation. Complete more than five hundred sprints of varying natures. Fail and then succeed repeatedly. And drive a accepts that so often all. Done yet. We have one hundred twenty six thousand associates, a business that has been growing older long in in some ways. We just getting started, but the early signs show that the ground is for dial in the techniques seemed to be broadly right. Who are trying to drive this team? Does that make sense that does make sense I really appreciate that overview and you mentioned the the enrollment, so to say for the different segments in the numbers, and and even the philosophy of about it, people are not going to succeed immediately. We need to give them the the the time and space to be able to to to learn to bail till they succeed I'm talking about it suggests a almost a curriculum a method that they are learning a set of principles that they must undertake. If you wouldn't mind the learning aspect that the training aspect of what you've DESRA. Initially Ford's where degenerate enough compelling expediencies of solving problems yourself. We, did create classrooms curriculum initially? We wanted to help. People learn by solving problems in their context. So when we started with a US the center city movement, we did not go by offering. Workshops, we rankin with every business in every market, understanding the problems trying to solve, and then helping them reframe the problems leveraging who's essential city? That technique helped us establish credibility followers enthusiasms. Random the campaigns. From from everywhere today we have more than fifteen user sensiti clubs that have organically sprung up in different markets, so the movement is on. Now collaborating with margin was maidment learning platform. The have you see us? The central city level certifications in every business and partnerships with extra partners to help us. They use us into. Analytics, data analytics has been a similar journey. Early on I once accidentally released in email for machine learning draining, and that was meant for a select set of technical associates. The Maya's option was. Meant for machine learning, but the email went out. Who Housands other associated with which the emails mental? These are not technical associates. To My shock, I found many of those associates in sales in supply chain in other options coming back eagerly signing up for that training, and because everybody wanted to learn machine learning a sense of collective awareness skills are becoming more and more important as the future regardless of what you grew up what you're going to grow up to be. That allowed us to then create a curriculum around Manley takes voice level zero is applicable off everybody. On that was. Level one level two works which more advanced features and then partnerships of university I companies like that that allow us to continuously learn. Today I'm pleased to say that our nauseous city has helped qualified the curriculum with external partnerships platforms like at gas arms, legs driving learning agenda forward even more aggressively. To me, If you're If, you can learn anything you can do anything. And that is a imbedding statement mead in mind autumn all the Martian Limited. It's very interesting and Sundeep you lose to the fact that naturally yours is a role that has operational aspects to it. rendering different processes simpler, more efficient, taking taking some of the the burden out of people's daily tasks, and and therefore making their job that much more meaningful you, also, of course have an extra lens to it as well the ultimate customer with people that the by products and provide revenue to the organization occupied about how you think about the divide, not not that they're necessarily always different things, but how you spend time on the external components of digital versus the internal operational components. I'm intentionally bitter. Be have tried not to create that divide on the idea of two different aspects of digital external. Out because. Eventually Put the acid test to each one processes internal or external and asked the question. What does it mean to consumers? On customers. Or, if it's really difficult to identify the end, customers than perhaps end-use discloses to the end customer consumer that then changes mindsets. One of the things we didn't either. One of the offices will shoo live feed. Into humorous that we're walking into a eminem stores just to allow everyone whether you ought accounts receivables trying to process a technical transaction or fixing a bug for an application that eventually processes in order. To realize. That who you working fall is not your boss in the corner seat. But perhaps that mother just walked in inner guard which to pigeon the stroller. Into one of our famous stores that person is your boss is certified principals and so on. This philosophy, although difficult google of you know enforcing every situation heads people, struggle helps associate struggling grapple with the concept of what is it that and blink today? That is GONNA make a difference to the end consumer. It has helped us relief frame problems for example. And Industrial Project in oddity or quality and food safety, if re framed to understand how the consumer thinking about other the inclusive now or right now completely changes, objectors, and frankly brings a sense of urgency, a base hustle a fire in a project that otherwise you may not expedients. To me. This level of consumer, central city has helped us more than anything else Dr Face. It's not been a new piece of technology on a new consulting firm, our new partnership, but this idea of continuously forcibly dragging the consumer into the conversation. It is during the base so if you look at my personal time. I would like to believe that it's. It's hundred percent consumer-led. Having said that. I think it's about fifty. Fifteen of just driving digitization of prostheses losses, helping enable new digital business models are say, and so on so I think that's a good way to look at it. I like that. Thank you for that. Explanation I, you've alluded to the Five Principles mentioned at least one of them, but they are quality responsibility, mutuality, efficiency, and freedom there phrases around each, but I've used the term of reachable five. And you've already mentioned for instance the role, the digital plays on the efficiency side I wonder if you could just take a quick moment if you wouldn't mind mentioning the other four in the role that digital has in bringing some of those twice. So. Actually that's a great question as I can pull up a a book that actually translates the Fried Principles I. put it up in a second, but essentially what we're doing is of olives. Described around the fact that a Zuma's the boss, and for every moment each item each consumer. Portent and that's the only you millions of consumers. And translating that in digital is out idea, working with the marketing teams it down. What does it mean for a mass marketing company to drive a mass personalization? I'm making products meaningful for your hustle pizza versus Jason's House or somebody else's house or This can be named by the energy and digital on the principles. Virgin Gosh decades ago. But today, some of these visible are brought to life using technology another. Principles on freedom and one of the things on freedom is, is that ability to make a profit allows us then the freedom to invest for the future to a message on purpose to create A. Digital is helping US especially. The analytics team is helping drive new insights wherever we could drive better profitability for us. Our customers better humor's talk this now. Beetle has become A. May game that we need to be enabled with as we think about a better tomorrow. So freedom principal comes to life beautifully. Neutrality! We eventually created a partner ecosystem of. Partners, which has some the best technology firms in the word Microsoft is one. We talk about law under the others like salesforce extra. We have a second tier of of really fast agile vendors, and then frankly startups that are working with us in many many a rangers together, and we've carefully crafted mutual partnerships with them so that they see value, and in digital you along the lines, and that shows how digital head sparked Becker mutuality across the whole spectrum so on and on the five principles have guided us in almost every decision in I feel that even more relevant, equally digital is. You mentioned that speed at the outset. You said the speed is a key. Aspect that you're measuring and he talked about the android towards one hundred x speed. I wonder as you contemplates and bring to life this digital engine that you reference. Are there other metrics that you're that? You are keeping track of to gauge progress or lack thereof? Absolutely on there are leaving metrics and lagging metrics, head and our board leadership team. Eagerly track season metrics along with myself some of the. Lagging, metrics always outcomes around digital revenues e commerce revenues etcetera on. There's obviously. Supply chain costs in There's those kinds of metrics outcome. But the leading metrics, perhaps early indicators of we are. Correctly going towards the digital digital journey is things like number of processes automated a number of our street up on other than just a metric of machine learning projects that have successfully completed across the company. other leading metrics include the the number of associates actively enrolling essentials you. Are actively ignored in my Olympic's program, so a combination of leading lagging metrics helps us. Ensure. Be On track. For the digital transformation. Now that makes sense. Can you talk a bit about you mentioned. The data analytics you talked about setting up. Data Lakes Out Inc of a greater data science disciplined within the organization. Can you talk a bit a bit further about just the broader data strategy in how you brought that to life You know there's so much data, no doubt that your organization collects and. A dividing out the the the signal in the noise becomes becomes a challenge. The more data one one brings together. Talk, a bit about the the wing which you've thought about data strategies. We. Early on, we had a framework an idea about the strategies of Beata. Mike past expedience. I've got a number of Failures and some successes to the table on vocals, organizations that the invested heavily in massive infrastructures, but failed because they had. Not Transformed the culture to be Julius to be asking the question. So in that conscious of that early on so from a data perspective clear that the aging of university was as important as the right technology events structures on data was importance of the out assigned standing. Be definitely a brand in number of. Great entered individuals mouth site, but what we were surprised with is that there was so many qualified data scientists within Mars alhough data science as a as a hobby and someone who understood data science ahead. The context modules even more. Dangerous than than you know anyone from outside the pool that was a mix of inside and outside resources, legal system that could scale, and very early on unlock a lot of our UN's actually. and now creating the right infrastructure for our consumer data for multiple businesses. We had an external firm. Help US benchmark our beaten analytic strategy maturity across the last three years. and. You know frankly move from a early score of thin to now or three years score forty. Those numbers mean nothing, but many started looking at averages in the. Industry on the. Average again as for the benchmarking. Roughly on twenty six. Having said that we early not journey if you think about. leader Sir in the analytics world from beyond consumers would usually is not leading in this area. Then we have you know miles to go on so traditional competition nontraditional competition. If you! Put all of those things together. We only have done journey. But, overall the strategies come together very well, and I feel that the businesses of feeding more confident of. Asking that question finding the right answer using Are really leveraging it for the future in many ways, early successes have been in the areas of revenue management. Marketing sales etc so black supply-chain in especially in these times. It's been fun Also wanted to ask you as you look to the future. What trends particularly excite you? We've covered a number of them through. The context of the conversation does related to this digital transformation that you've under- undergone, but what other ones come to mind as you think about the. Well first of all our consumers A. Constantly evolving perhaps more so during these times we are seeing Do much becoming more health conscious and. CONSCIOUS ABOUT THE IMMUNITIES Their traveled have said Behavior Sturdy morning for listening team game the an amazing insight about out arse the become. The of entertainment because people will spend more times in the homes, but also in their cars, which I think is unique, so trains around can do on fascinated may be heavy movement inside Mars to come up with a one hundred insights in the next hundred leaks, because that's how the new trailer junior. The second is pick -nology. A in the last two years. In particular has done from this small coe export-based acknowledgee something that is now invisible in available in all of our programs so today lead tracking more than a hundred programs that incorporate Ai. Inside of Mars on and that to me is a clear signal. Let the. Many iphone was abused for the northey in non one thinks about. Has It. will be like this in the you know in the coming year in coming two years. This is how prevalent and only Will become. I think we will do a lot more with sensors Iot Word that. It's in the actually lawyer religion clearing new immersive consumer experiences. Beyond company that creates exceedances think about our stores are obstacles, etc.. And the beautiful products in Enuma numerous consume so, what does that mean to who like us apart since other sisters? Interesting sensors will be huge. Finally as we find ourselves in these times, accident towards our futures are futures on the last eight weeks have been instructed us on. What we think is five years day. Is perhaps here now. our digitization has seen that in the last eight weeks. The question remains Maintain the speed. Anna Embassy levels I as a as a different operations industry, even as the Mr out of this So what what's fascinating to me, is that level speed and empathy? I had seen in the last weeks across operations including Mars is a marketable. and how that was a Halloween lovers people. How does Martians is? is another video fascination from? The does that make sense it does yeah. I wanted to return to something you said there at the outset of that, which is one hundred sites one hundred days as rather hundred weeks. Excuse me hundred weeks. That's again yet. Another hundred metric. That's quite aggressive How do you tune the organization towards? That is the responsibility of any one group. Is it something that you're soliciting? You know a a series of waves of ideas. Remember curious to offer them. How! How do you shepherd that in? Our best methods that we have used as they always taken a small little to start the movement spark of looming. and then to build the organic movement to pull and wants has critical mass then qualified cleared ordination structures. It Andre in Dr around it on this own I inspire excite, enroll, and then enforce it being a very. Successful method for us at least within the monster. And so this this is a city demon aller listening up with this idea inside every week because. We are in Lord. Conscious Adra. Mindful about changing trends in insights watching ourselves it at home, changing What differently behaving differently on for us. Our the safety of associates the consumers. has been super important in spine, and along with the via found many many micro durins, so we have started this as a movement I now as a Gorin cycle with. Businesses on finding these insights in acting on these insights. The insights active. Find it an act on. The Becker, we will be words Zoeller Digest survey simple onset. That's interesting finally cindy either so many great great products that your company produces or something. About these! I am. Equally enthusiastic around the sneakers, snickers, snickers fowler traditional products, but in this in these times snickers came out with a fantastic sleeker racketeers, Bill Movement and visit the site Sangha, sniggers from home dot com, where you could send a box of sneakers through. A healthcare a frontline worker. Sneakers is a nutritious dot has been extended has obviously is the extra. end-date, give the lifeless gratitude towards the frontline workers remarkable. Kind, which we help, Arkansas knits is another that has been remarkably front and Center I. In this in these findings, the helping healthcare workers, the you gain particular other job refuses Nudge themselves satisfied themselves. so those to ruin my personal favorites especially in this. But Hey depending on the month in the in the day. I have a vital that ID juice raw. Was deeded LEMme. Thank you so much for for joining us. Tech nations today it's been a great conversation deeply insightful about the the pathway towards digital true digital transformation that you're leading at Mar, so thank you. Peter needed is all about the studies on. Thank you for bringing the best of the stories out. There are studio and other shootings Begin read them none from them and gains item. Thanks for tuning in. Please join me this Thursday when my guest will be Stewart. Butterfield the founder and Chief Executive Officer of slack.

Mars US Five Principles CEO Sandy President Timothy Caspi officer AI Peter Cindy CIO principal Becker Sandeep President Bostian Bark technician Advisor
Hadit Podcast with guest speaker, Elizabeth Turner, Attorney

Veterans Helping Veterans

1:03:22 hr | 2 years ago

Hadit Podcast with guest speaker, Elizabeth Turner, Attorney

"I'm thinking more. Delivery. What we deliver by delivering. It's time for the head at dot com. Radio show had dot com radio is in diff-. Look at all things VA if need help in the VA, log onto had it dot com. Now, here's your host Joe cooked. Welcome righties Dowman on their say, they November two thousand eighteen my land. Christmas be here before you know it. But anyway, we're here today was our. Kojo ch j Basser. And today, our guest speaker is Liz Turner, Shays attorney at law hair and actually in Joplin, Missouri, and they do bathrooms all. Live here in there tonight. I think she s. Trying to get in there. Say you're on the board there. But yeah. There. You are. Are you? Great. We're here with Johann Stacey or cut a host and my land. I see you been busy. Yeah. Yeah. No that office. Oh, what was down out there one? Well, I have one in castle one in the Osho and one of the eight and in Joplin. Yeah. It was one in Caspi. Thank you gets put him. So. Yeah. I think crazy busy. Oh, busy. But that is good. So. I can't remember the last time I talked with you guys. I think it's been a couple of months. It has been a couple of months we. My land. We stay pretty booked. We was wanting to get you back home before. Now. Oh, no. But they said you had a big trial. Two three weeks. So I I did it was a murder case. And it's taken up a lot of my time so bad did. That's that's an important case. Sure. Yes. So how you doing bad Teran's? Your crew getting together there and. Getting where like, you know, work with Batra turns. They are. I'm pretty excited because. Two other attorneys in my office that are the Acer defied now. And I am training my staff on the process for the VA and how they can help us whenever. Trial driver you help the clients. Uh-huh. And we still have veterans coming in and calling and us getting them started on Trevor whichever part of the process that they're in helping them out. Which is great. That is great. I'm glad to hear it. We need more more tourneys like you guys like what you're putting together here. It's and in this area, you know. We just made more Turney to help Batra specially educated and be bay law many attorneys or not. And it's a different different type. I had. It really is. And it it changes all the time. So you have to stay informed on, you know, those little changes and the different different ways that they're trying to evolve. The and your benefits. Well. Found over the years. Everytime. Bad turn star win out on certain items in the claims process and getting set. It was connected per one razor nother their bird B seems to be changing. And we're yesterday. I don't work today. Yeah. Absolutely true. That is true. And unless you've done that every day it turned keep up with all that stuff. And but that is son find that will notice stove years. But. I don't know maybe some day. We'll get squared away. I got my mind. I doubt it because it's the government. And you know, so I think it's probably going to be like this forever. I'm for. Yeah. Yeah. Let's see they do they do you have where you you can bear. Check on veterans. Why mayor first hand on your computer? You. Oh. Yeah. It's they've actually streamline it quite a bit where we can do everything on the computer and do everything online and submits all the records submit any of the claims or anything. To be that we need to online which makes it so much easier for a lot of people, and it makes it easier for us. Because then we can do it at any time of the day, basically. Which makes it nice. I'm no. We have an agent comes on their. And well coupla them, and they both have that where they can check on the veterans plane folder anytime. And then he time make mine Trump wrong. They can correct it on spot. Regular mattress don't have that. So it really good deal. Matter of fact, I think to be has assigned them say, Spence. Someone this them whenever they call him. And. That's really helpful. Could you get to know them? They get no you then it makes getting you know, the communication process. It really helps with that. I don't know if you saw it or not. But recently, I know the came out with and then saying that they're trying to team up with the different departments in the government. And they're trying to host different veterans connects, but they're also trying to team up with different bar sushi the local bar, so she Shen different legal providers like myself. Set up basically what I've been doing for over a year now and have kind of the free legal clinic where the veterans can come in. And they can who know submit their paperwork like I said, depending on whether at in the process of their claim, I mean, they may have never filed a claim before or they may be wanting an adjustment or an appeal. They may be looking at, you know, maybe a south of town looking getting the dependency compensation, you know. So that's something that I'm glad they're finally recognizing the need for it. But then you have to have attorneys and other legal providers stepping up to the plate that are agreeable to actually assisting. And like you said they need to be knowledgeable. That's true. Yeah. I mean. A lot of turn these out there. But they're not of really have to date on the law and. It takes. Quite a bit of time to get you know out J T on job training. Actually, I mean have their book work, I guess, but it it's a long ways and experience. Definitely difference. Oh, yes. I'm like him. Get a program might get going. Especially in the pull Bono side. But. Because. A lot of bedrooms. May not have much but retro and many had turned. He's on even you know, say no, I don't want to boot with it. Right. There's not a lot of retro. They cherry pick them and. Found that that may true. Lot of cases. Unless you have a large retro track. Possibly come. And that they get their hands on. They don't want. Yeah. And I know that most of the ones that I've spoken with will only do it. Like, you said if there is a a larger. Richard check in. You know, the possibility of of a larger mccur check, but they do it for twenty percents fee. So twenty percent of what what you'd be receiving and. Like, I said, I I don't write about it for me personally. Now, I understand, you know, there's a lot of attorneys that this is probably what they do as their business. I feel very strongly about giving that and you know, veterans are our most important area. I believe to give back to because they've given so much to us. So for me, I do it for free for percent for free. Well, that's wonderful. I'd pay what? You know, now how how happy that makes me feel because I'm a mad to me Detmer attorneys ad here. And bs. I sorta have or beetle against those that. Ah them not there's isn't some really good ones. But anytime the be learn its office phone and time to be Hickel. You think I can't help but still hurt obligation towards VA? And. I see what stop. But I don't may never will. Because they are some good BSO talk to Madame. No, no people have worked with help. But not hot. Right. And I'm thinking that they're getting closer and closer. Good. Well. I'm not sure if I if you remember last time, we talked I told you my husband. He's a veteran and. You just filed his his claim. So and of course, I can't do it for him. But he he's been navigating by himself and I'm really proud of him being zone. But he just kind of started the process. So we'll see how that goes is here now, bedroom or bad. Ma'am. Mayor. He actually deployed to Iraq in the initial push into. In two thousand five he was in the hundred first airborne division. And. So he saw quite a bit of combat. Oh, so he is combat back. Then. Yeah. He had much trouble. I mean, the band, you know? Depend on what he's file aboard. But. Well, I know most of the basic ones that people file for the lumbar back, the knees, hearing, wives and. I mean, definitely all of those. Yeah. When they drop them out, helicopters or planes with their hundred someone town pack. I mean, I think he ended up losing about an inch abused hike. I don't doubt it. You know, we're bad several. Airborne bedrooms on here on the radio here, and talk and most believe their knees out ankles, or certainly I'll had back issues and whenever be carrying that kind of way. What are they jump out of plane or not to be back? Plane. No. And enter or you have arthritis and their backs and probably most joints and everything. Yeah. Yeah, they're pretty they're closer news. A lot of them hips. So. And something that I hope that more veterans will go ahead and file the claims, and and use the services through the VA is to help prevent suicide because I know he's had a couple of guys that he was with that have committed suicide, and he just recently had one that he's going for the funeral this weekend for. Oh, that's. Yeah. My to that way too much of that. And that's because they don't probably screen them when they. Prepping for discharge. Used to when I was in. They didn't prep you days yards. I guess. You know? And. Yeah. Water bay pers- say here you go. You know? Good. But now, I understand they had classes and they were now so. Maintain is crying out soon as possible sins. You know? Yeah. May have some issues get a claim. I agree. Don't wait around. And they could do a whole lot better in screen, and when they discharge you. Well, I think too I've found that a lot of the veterans when they get back from combat physically. They have a hard time finding where they sit in the occupational names. And I know specifically with my husband and couple of other people that I knew a guy that was in the marines and another army guy, they couldn't find your anywhere because most people wanted to know what they've been doing. And of course, when they killed them. Most people were not happy about it. But it didn't really fit into you know, qualifications for sale job somewhere. Yeah. The fact that they were toting around and done overseas. So I know a lot of them have had difficult time kind of acclimating back into the occupational world. And I think that is something that probably needs to be looked at it. Some point to, you know, sit down with some veterans, and I'd like to do this. This is something that I am looking at doing soon is to sit down and actually help with resumes and help with kind of some job stuff. And I I know that there are people out there that do it. But. It's just something that I feel is something that's really needed more. Oh, absolutely. It's needed more. You brought me have banter and seminar. Who that'd be used to have on here. Joplin? I don't know. But had one I point one this year sometime, but. It's a good thing to have spice contact though employees ploy yours round here because when you come back from a war zone. There's kinda stigma that get back on the I think, and they say they've got PTSD they going blackout me anytime, or you know. Right. My talk now about PD day did person crazy. Right. And. So I don't make it easy. Find a job, especially if you discount your combat veteran come back. Yeah. Most of them fall into bond forms matters security jobs, which is not a bad thing. 'cause I know my husband was in that for quite a while. And then he found a position Leggett and Platt and they actually. Pride themselves on hiring bettering. So he's actually got a few other veterans hired. They're out there as well. Oh, my. One of the managers out there. And a. Trucking where they they're trucking but loads out and all that scared us all over the country. I guess. But yeah, I get them. I'm very familiar with him. And. Cardinal scales? Used to be pretty good about harm veterans their website. I guess still much any. They are. I don't know if you guys saw it or not. But there was the two point eight percent cost of living increase. Effect starting in December. Okay. Good. Yeah. I'm sure glad to see that. I'd like to say more. Would come little extra money, right? I'm not sure why they don't make it automatic every year 'cause they do that for. You know, other parts of the government. But why they don't make the cost of living increase, you know, for the disability, benefits and other things. Why don't they just make automatic? I'm not sure. You know? It's same like they would because most year batterings are underrated. And you know, by the rating them. Again underpaid. So. Make it certainly using increase. Now when you get up to a hundred percent, what is three thousand three hundred or something like that. That's a little bit better. But. Maine. Go to grocery store, groceries going up everyday. Definitely getting quite expensive to live. I mean, the wages haven't done much, but grocery share seem to go up. In the Bank when I get smaller. Right. Did you see Missouri? Just increase the cost minimum wage. I did see that. And that'll take. That'll help time out right supposedly say that bore out and now by layabout people off, and then there's rage for more way is a little bit and Wong. The word double hours. You know or do twice production Heasley do. I don't know if they'll pay off. But. Oh, now, I'm sure it will end up affecting smart businesses. At some point. Yeah. They're they're delaying bid, but they can do some just hold on. Now reports in they can pay raise. When it's really not in their bad. I but should be a bearable. Trump companies can't afford it because make profit but. Companies that. It's not bear. Right. And. I'm fortunate lay they're going, oh, by the way. I I know these people's gonna lose it were jobs. Let's see get out and hustle up. Never job. Real quick spoke to be a lot of jobs right now. True. John you questions for live. But. I'm Hanky once. I got my Lawrence. It your. He wasn't. How's your husband doing before as as far as hell? Stephanie got a service. He's he's got a ton of problems with his back. And he's. And then he was in a soul for fire for about three days over there that right, and it effects is long and his coughing everything and their freedom. So that's him further down the road to. Lose scheme. No. The major t-. Well, he they're sitting him down to Fayetteville. Oh, get some tests run. Quiz muskogee. Yeah. But. The hospital is he sixty five have in any social security. No, no, he's he's actually thirty seven thirty six thirty seven. He's a young guy. But we all have something coming. We all three get exposed to issues or loan for shots. Now. Yeah. I got twenty percent of mine. God. And him being John. He's going to have a way to go. And the. On Expos your issues. That's a tough one. Is the on the burn regularly? He is not he has not wanted to participate with anything VA related for many years. And so until recently when I got involved, and I pushed him to kinda get into all of this is when he got started. That you go ahead and tell him to go ahead with that and signed up for it and make it a username San onto start to do some research. There's a lot of people under Scott. The welcome his. And he can see basically to you know, have they processed their shoes. They did. I mean, you know, it's it's probably this website for veterans in the country. And right. It's. I've been I've been part of had it for over twenty years. And so. I think that good education that way to help you to. Of course, you can do you buy all legal aspects? Parents. Parents. And but as far as, you know, just just basically needs know exactly what's wrong with you know, what you need. I'll have that for sure. Yeah. So we did not survive for him. I mean, it's no lung problems easy because he gets older. It's fifty people had major and she's got back problems. Now. Yeah. He does. Logical. I'm sorry. No, they structural or neurological. Structural mainly. But I'm afraid. He's gonna have a lot more issues. Yeah. Well, you know, the two issues you've got your arthritis. Informatica arthritis going back. You know, I guess it makes me jump. He's probably get it. She was like that. But don't let him put him in the in the invertebrate. This Andro rating that actually hurts veterans because they won't give them a higher rating bedroom, and they try to always claims over in that area. So Pata steering away. From don't let them do it too. Okay. That's from experience. Right. That and see that'd be wonderful for him to get on there and be able to talk to other that have kind of been through this. Yeah. We have. Had a problem nary function passed. He hasn't done anything. And that's why I've been pushing him to do all this. Oh, man. What about does? He have any insurance other than the VA. He does he does have other insurance. Well, he has had incher. He needs to. Me. I don't use be a much about. Well, I use them the bad now. But. But I I have of course, I'm getting so security now, and I have a gap in its. And I go here frame, and but I have a lung doctor here down doctors at and he'd. He does home nary function tests. And. My pain to go over and see. Would use the b. They're notorious for misdiagnosing. And I may see something and not telling. What blows to couple friends that went to Bill that. I don't go to Pat Bill. Because. When go does lung cancer. Oh, no. They didn't bag knows him. He's probably to be the time. We got that not stage four. That is often. Yeah. Remember? Down there that Kip had results and stuff. Yeah. Got in trouble. Iraqi he was part of it part of that me. Yeah. That's just. We know. No way, but pig go to pulmonary specialists air down dip. I'm Nara bunch into. That'd be easiest. And because it begin right on top of this along as you right now. He may be stay up how they're thinking, greedy. But it something you have to nip in the mud really really fast. Absolutely. And he's young enough. He may have a chance. About my found out about mine. I uh. I would stage four sale payday and. And that making do. Well. So bad. Visit. You're in. He's working. Have you ever thought about billion? You know this. You're gonna catch him when he gets four jobs fifties. And you're about Billy maybe go ahead and getting a loan Billy policy, insurance wise as now and keep it to maybe later on down the road, you know, money catch up with them. He'll be able to have an income until it gets a substrate now. Yes. Absolutely. That's a that's a great idea. And that's definitely something. Everybody should do that. All right. You really is come up with that one. Guilty insurance 'cause that stuff will. Be wonderful someday. Unfortunately. It's actually it does work had it, and I'm gonna did get me kicked me out of bankruptcy. I get that. So it worked for when did you have to use that? I was forty and I had to use it. I had I was a manager for your company, and my this one time. And pulmonary dot you're done, and he said, no more be. So they kicked it in about a year later the straightened up came together. And I got lucky. Recognize the recognize the burn pit. In eighty. I was eighteen years old and. Start having fun things happening. My loans paralyzed and all kinds of stuff. So. Oh. Yeah. Yeah. But if they know these he has lung issues he needs to dress fat. Real quick. And the BA downplay it. I'm sure. Oh, yeah. They're just now even recognizing the cause of you know, lung injuries and stuff and Lincoln into different berm pits. And I don't think be gotten to the sulphur fire that he was in necessarily, you know, so I'm sure it's gonna be a fight. And there's a lot of people affected by it. Because I know. You know, there were a lot of people there. So. He's lucky only one in my boat. Unfortunately. We know being attorney you guys, you know, what attorneys a lot of veterans agents things agents. They have I most docs, you know, that they send your patients to kind of. You know, look at the record in terms of being bag mills and stuff. That's something that went to found doing. To even work with you know for your clients will husbands. You know, it's going to take that especially overloading shoes. The DA and self will have an expose on Glock never seen the way they've been girls been digits. Right. See I was in that project one twelve Chad. And that's where we were exposed to mustard gas be axe. They act modified Sayer radiation. And and herbs. And. They had made it. But we can't say that's what happened. And now, I'm mad. I don't know. How mean statements. In your fingers. Hear my dig give me sixty. One. Yeah. Go mom, so. Jeez. Well, I know I have a doctor in Neo show. And that is a is a great doctor for that. And that's why I recommend my people. That's good. Yeah. It'd be price you, oh, he's he's great. And actually at some point was planning on. Kind of do pro Bono work as well on some of this. And I think I think he would. Oh, good deal long fair with price. He's now some of them are pretty odd. But. Yeah. Yeah. You need that guy on your staff. That's for sure. You know, and you were talking about using secondary health insurance or your health insurance and not using the stuff. They have a court case pending right now, I don't know if you guys know about this or not, but. There's a case pending where the VA was ordered a while back to start reimbursing the veterans emergency care costs that their health insurance plans didn't cover that had to pay out of pocket. Yeah. And the VA hasn't been doing that because they kind of rewrote revised rule that kind of they thought it was gonna give them an out. And so there is a lawsuit. That they're suing because claims for the non v eight -mergency care costs were all denied. And I think from what I understand. I I think the court is actually going to side with the veterans and say, hey, we told you years ago that we needed to do this and just because you rewrote part of your policy doesn't mean that you're you're out of paying for this stuff. And so I think what they're gonna do is they're going to order them to reimburse on the veterans for their insuring deductible payments. Action say it is it is more. Yeah. More probably San Francisco. Yeah. Probably. I liked her act. Yeah. Go over bream, and they call the bay and the bay once in me down there. But I used to go to be right and. So. But I've never had a co pay. My gap insurance I use USA, and it'd been terrific and I've been in hospital. So. Hi Bob times this year. Oh, wow. Head sick. I it's a blood. bud count twenty down now, but I've never had paid nothing. So my gap interns, pay import. No, it's kinda hot. Yeah. It's worth. Yeah. But I wonder if you wouldn't be able to get reimbursed for paying for that gap insurance because you know. My mind. I don't know can because I have option going to be. Hey, spill. Well, how many of those days and times you went were emergency stays where you didn't have the time to go down to oh, you know, the. I live tape blocks from not that take over. So. Yeah, they were all emergencies. And wondering. If you couldn't get that. Oh, no have to check into that. Now doing a means test or something they would duct at. No my. May grand. Right. 'cause that's like a hundred fifty or sixty month. Now. So. One trip. Can burn that a lot of money. Yeah. It's expensive. And I hope you never have to take the error ambulance because if you do that then it's extremely expensive. Well, both. Yup. Time. I did it hell copter bar there. He no knows my house. Don't tear down. I. But. No, if you own sub security, I recommend everyone build get that gap into then that's good. Where you go travel. Of course, Abby. Go and do the house people too big half. And you get that USAA. Yes. They seem to be pretty fair. They are good. Like, I say might be a little high but to get money tour. I don't know how they. Hospital stays or but when they're giving blood and yeah to be on their renovators over time. I have a who or home I had as it constant. The men laters in their their. Well, they also didn't know if you knew this or not they raise the Ascot limits. On the non service-based disability. Then you can have it was eighty thousand raise it two hundred twenty three thousand six hundred dollars. And the, Yep. No, I'm sorry. That's oh. That's income verification. The main tests on your own for like. Parents. Painting that right. Yeah. For the income stuff. And so what they're doing is. They're making it where end, it's exclusive of a home. If you get a home that's situated on a lot of to Wes. So if it's above that, then it's going to fall into one hundred twenty thousand six hundred and it helps of offsets some of that for the income-based, which is good. What about two three year Becker? They don't get along people. Trouble over that. Yeah. I don't know the need is gradually as it in. So they're gonna start looking back for like one year. And then after that they're gonna change it to two and then they'll get to the three. But yeah, kind of like how the state does with. Assets and stuff for people that go into nursing homes, or you know, anybody that's filing for bankruptcy where they do. The look back. I mean, they might. But these are giving us a little bit of notice. For the first year. It'll just be a one year look back and then. The next year two and then the next year it'll be three. Now that's on the pension. Yes. That's on the disability pension. Yes. I think that's eight hundred month. Are you guys there? Yeah. Okay. I'm sorry. I couldn't hear you. That pay eight hundred month about that. Yeah. Okay. So. Yeah. I was reading today. So argonne. But it yeah base. So that if you don't qualify. That causes an issue. But. It as much as they have. I think they'll make some more changes. After the first year, they probably will end up making some changes. Have you seen what Medicare doing Lisbeth? Are you talking about where they were cutting cutting veterans off on the payments? That one in the they started thing last year about the. The. If a business involvement car wreck and. Anybody that's on Medicare? And there they go their whole thing and Medicare. Close to pay Medicare backs. Rick gotta pay it all back. Yes. Actually, I've experienced it. I have a client that his truck and camper actually heard by semis. Basically sandwiched between them is and insurance paid for some of it Medicare paid for some of it and then Medicare turn it around and trying to get reimbursement. You know, for basically everything that insurance had paid and that Medicare had paid and we had to fight that quite a bit. So it was not enjoyable at. All I can tell you that. What did you? Well, we've basically got. Where any of the co payments? Uh-huh. That that part. We got reimbursed. And then just we were successful in him not having to pay everything. So the problem is. Yeah. Because if they don't put a lien or they don't give you notice that they're coming in, and they're and they're taking that. And then they do it later. It's harder for them to recover that money. So most of the time you can. I'm not gonna say negotiate. But there's some withering there because they don't have a lot of. You know ground to stand around. 'cause generally in that type of situation they have to kind of put a note of what we call a lean out there saying that they want reimbursed for that. I mean, that's kinda the same thing attorneys either to turning me saying, you know, that this person owes me money because I fronted some money or whatever the case may be and if they haven't done that and not put on motives, and if ordered how much money, you know, it's hard for them to collect it that. I mean, so then they have a little bit better stance. Arguing over what really should be reversed, and what shouldn't it? But yeah, I think you're gonna start skiing out probably in every facet of government. Yeah. They got seven to come after you. Right. Yeah. That's that's scary. Because and I've seen people to own that have gone into a nursing home. And I've had case. Somebody went into a nursing home, and then they passed away. And and the family comes in and sells the house or house goes into hoes happened. And then the state or whomever comes in and tries to get reimbursement for, you know, the the cost of the nursing home and the medical treatments and most of the time, you know, when you tell them there's no money there. They kind of tend to go away. But if we're really believe that there are assets that money, then you have to fight it in court, and that's not anything anybody wants to do after they've lost a loved one, and they're dealing with their state. But. I know they go back about five years. Wow. I mean a lot of money. Yeah. And five years is a long time. If you're not playing to get put in a nursing home in pass away. Then you don't think about those transfers made? Maybe you know, when ahead indeed, it your house to somebody or did this or did that. And then after you're gone. The state comes in and says, okay, I'll take that house back now. And you know, they try to come in and take whatever assets those were because they feel like it was a fraudulent transfer. But it'd be have your house in trust with you have your trust. Generally. That's not where they can touch. It. Okay. And we do a lot of beneficiary people. So that immediately upon death. That d transfers the person that we did have been officiating few. And so that's not necessarily something that can be taken by creditors. Either. Now, it it done that before your house was pay. Can you do that with the day before you home spayed? You can because they can still have the deed to the home. The home after somebody else's away. And if they're still a note or mortgage or even a secondary mortgage on it, then they would have to assume the note on that. So you know, you can cause you could do a beneficiary deed, and like I could do it. I could give one to my daughter. Well, I can't 'cause she's under the age of eighteen, but I'll give it to my parents. And then if I pass away those street to them, but if they're still a mortgage on my home, then they're gonna to the loan or at that point. It may go into foreclosure, nobody's paying on that and then their names on deed. So they're the ones that are gonna have to, you know, fighting them. Oh. Yeah. Somebody actually owned the home. There's a lot. There's a lot. Okay. Well, that's good to now. Specially like on my house. I got a low interest. I own like what three point? Five or something like that interest? And. Grow them by adult if I had a chance I'd just get Mike plus pretty low interest, right? Now, it's whoever we let to now they decide to keep paying that. They couldn't change the interest rate out. I'm good. No because either have to refinance or they just have to soon the loan. Yeah. They allow the for to change. Right. And they may not allow this alone. Right. Here radically. I guess somebody keep paying the payment. And if they didn't know that you passed then they just wouldn't know. But obviously you'd have to deal with that further down the road. Yeah. What about of me? Hey loan now mine is b. Oh. Does that Matt? Well. You know, I don't know much about that part of it. And I'm I'm curious about that. Now that you have if you could I don't think you could assume that loan if you're not if you're not just took that it was. Loan I ever to qualified purse. Right. And that's that's what I mean. If if you're not qualified then. Bird. Call. Right. I I would assume they wouldn't let you assume that loan you'd probably have to financing the different type along. I don't think. I don't think maybe. So. Me. How does the veterans VA benefits until security? How's it working banquets have an income counted? Now in bankruptcy is not my. Specialty. I guess I should say. But my understanding and it is not counted. As in some. Now the pension. I believe counted them. But I'm not one hundred percent, sure. That's something that I'll need to look into. And maybe next time or I can send you info on it. Probably. 'cause I'm not a hundred percent sure on that. 'cause I never. And Albany and and stuff they count the veterans benefits a little bit differently as well. So I'd have to look at bankruptcy side of that. We had discussed about child support and. We got to the issue of rose Burke's rose. This guy's gonna start paying out. Right. And I've seen different judges interpret all of that very differently. Even in the same town. I've seen them interpreted differently. Oh. Right. Had a lot of. Yes. I bet. Yeah. Child's board is gonna go pay it. Thank. Alimony my not not much but child's board. I don't think there's any way over there in. Yeah. There's not a lot of wiggle room. There. So I mean in. Yeah. Especially on those lump sum payments that some of these guys are getting. And then I've seen a lot of people in that getting pretty good portion of those. Yeah. Pay off what they. Yeah. That quickly. Hey, yeah. We've had a lot of shows on that in the past. And actually, my family law attorney is VA certified. Now, she deals with a lot of the child support stuff and everything she might be a good one to talk on here sometime if you guys wanna talk specifically about oh. 'cause we have. A lot of members there at had and had to pay a lesson to cross world too. Oh, we're down under man live fifteen gave us out your contact information. Oh, sure. Probably easy way to find us is online. It's Elizabeth Turner law dot net. Or you can call my job office at four one seven six nine one eight two five two or four one seven sixty seven five zero three nine. Okay. And what we may have on that their website. But yeah, what be glad to doctor last. Come on down. That's. I'm sure to. Big great. And. Well, we're all. Well, it was nice talking with you guys again. Well, thanks for calling. And you kinda lot in this on a piece I hear. That's good. Well, I on the bankruptcy, and maybe send it to you guys or something. Yeah. You should have my Email upset you couple emails. So I I can I consider there. Yeah. And. My land. We'd like get you on did last time. Well, the one probably all the people guys need to have one. It's not easy at I'm happy come on. Something want me to address just ahead of time to okay, and that has been made any help on that bone have pay Davis. Call. I would be sure, you know, only too happy to kinda help staring around. But getting them problem months in dance right now. It'd be very important. Yeah. I agree. I agree. This. Critique STAN would be really good for him to. Yeah. And because this smoke exposure stuff is. I said hard battle William VA. Absolutely. Right. Right. Okay. All right. Liz smith. All right, talk you later. Okay. Bye. And now the good Joe. But. Kinda. Oh, but but start going bitten. Good is good show. Yeah. All right. Well, I guess we showed her down. I think there's no record closing argument on there. I think all you have those for Colin. Monkeying? All right. Still. You've been listening to the head at dot com. corP, show sponsor, beheaded dot com all opinion, I hear painted individuals appearing on the show in things have had dot com. Ball radio to new next time for another dishes dot com radio and asked bass for show.

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"How can we be in the world but not of it?" Dr. Denison speaks with Kim Weir on "Sunday Night Live"

The Daily Article

00:00 sec | 4 months ago

"How can we be in the world but not of it?" Dr. Denison speaks with Kim Weir on "Sunday Night Live"

"The following program is alive. Talk Show, and therefore the opinions expressed on this program, not necessarily reflect the views of the Caspi J. Educational. Foundation it's board or its staff. Did you hear the one about the dad who told really corny jokes. He got celebrated on Sunday night. Live tonight we take a little time to appreciate DADS, their hard work and their sacred place in our lives, including their terrible joke. Plus the culture spins into chaos. How do we as Christians respond rightly? It's a good night to join the conversation on Sunday night. Live live from Houston. It's Sunday night. Live with author, speaker and host Kim we're. It's two hours of interactive talk where Your Voice drives the conversation. We're taking your calls at eight, three, two, six, four, four, five, seven to five or email your comments and questions to DJ. On Air at KS bj Dot Org now your Sunday night live host Kim we're. You turn on the news every single night, and some of you have wisely decided not to turn on the news. Every single night anymore It feels as if we're in sort of a cultural collapse. At least from a Christian worldview that those things that have been the foundations of certainly American civilization, but in a lot of ways. Human civilization are being undermined right and left. And as I have conversations in my own family, as well as conversations with people in my faith, community, and then I also am an observer of the passions of Facebook I've noticed a couple of things. That people are responding in in generally one of two camps. There's certainly people in the middle, but this is the majority of what I find. Either the passions run so high. For the convictions that we have as believers in Jesus Christ, and we see from a biblical Worldview, those things being undermined that we become defensive and angry and response to a defensive and angry culture. We are giving like for like that. A lot of that is happening. or If feels as if for whatever reason. There's a complete pullback in a disengagement I. Don't know whether that's I'm throwing up the white flag. It's too late. I can't do anything or I'm so frustrated. I don't know what to say. I'm going to flag and I'm pulling back out of necessity. How do we? Move past those two extremes. To be. In the world, but not of the world. How can we be in the world when it comes to these? Issues that have been spiraling very quickly. In different direction than we're used to than we were raised with How do we engage with? How do we have conversations? Where do we steak the stake in the ground? And how do we do that? How do we put the stake in the ground? Without being so defensive angry. That no one will listen. I thought this was a conversation. Worth having because it's June of twenty twenty and I feel like they'll be more to come. To have this conversation I felt like we needed an expert to help us navigate these waters, so I've invited to join our conversation Dr Jim Denison. He's the Chief Vision Officer of Denison Forum. He's got a a great Website called the Denison Form Dot Org he has daily article that he puts out every day. they reach. Close to two hundred fifty thousand subscribers, he is a PhD with masters of divinity from southwestern, a Baptist theological seminary. He's been a pastor for thirty six years. He, also is a father and grandfather, and is someone who has helped helping lead this conversation, not only in his own family, but in the Christian culture at large Dr Denison welcome to Sunday night live. Kim I am so glad to be on with you tonight. Thank you for the privilege. We're glad to have you I. Don't WanNa. Stifle your your creativity. If you had a Corny joke and you want to throw it in sometime, I just want you to know that's okay. All the years. Anyone is giving me that opportunity. Thank you very much. Happy Father's. Thank you so bad? So, I as thinking about our conversation and realizing there's absolutely no way for us to hit all of the different issues that are confronting us as believers that have feel that had they have shifted significantly. Let's say in the last ten years last five years now it feels like of course the last six months and yet why is it important for us to begin to think about how we respond, and then, and then, of course we'll work into. Specifics Thank you so much and by the way I'm so glad to have this conversation with. I'm in Dallas today, but I'm a Houston native. And raised grew up in the Houston area went to Shop High School Houston. Baptist University was married in Houston and still my hometown, and in my heart and so. I'll tell you never mentioned in Dallas growing up in Houston and so my heart. Still they're. Still my team they may not be the most popular team in baseball right now, but there might team surly. Moot point. I guess you're right and who knows how long that'll last. Arms about something that may be. That we can talk about billionaire owners and millionaire players, and all that so like second people. We want some baseball for America. Challenge I can't tell you how many people work pro bono in this world as volunteers churches, I'm saying just give us one pro pro year. Anyway all rifle, and so many levels would not back to our story we. Really the text that really to me astounding in all the conversations around culture that I get to have on a daily basis is seasons four fifteen, which calls us to speak the truth in love. That to me is the balance for called speak? Concert were called to speak truth. We're called to make. Disciples were called to defend the faith that with. Were called to make very public art face to be the witness that Jesus calls us to be, but we're to do that with gentleness and respect for Peter Three fifteen stations fourteen says for to do that with love, and when we balance those two things when we speak the truth, but we do it in love, we're capturing both the word of Jesus and the heart of Jesus and that I believe is the call of the day. And yet it. The calling is so much easier than the doing i. think that's just a realistic thing for us to admit There are such passion when as a follower of Jesus you feel that. The biblical principles and precepts are really clear and that we're called to live by those, and we become passionate about it, and so not only I mean we're called to give the truth in love, but we've tied a lot of our love to the issues, and so there's a lot of passion happening there. How do we begin to care about the issues without investing so much passion in them that it overrides our passion for loving people. It's a great question ten. At some point, we want up trying to win arguments rather than win souls. Tried to defeat people rather than to influence people, and that's really the challenge. This is the key for me personally in the articles I right every day. The people with whom I engage every day. I have to say I know this sounds simplistic, but according to patients, five were supposed to be filled with the spirit that needs to be controlled by the holy. Spirit I've literally in every conversation. Even in this conversation with you. I'm having to ask the Holy Spirit to lead me to direct me to give me his thoughts. Thoughts his words. His heart is fascinating, so that before if I don't do that before long I'm defending my beliefs. I'm defending my positions. I'm defending my doctor even more than I might. Even though I think I'm defending. God's Word I'm not always doing that and before long. I'm in this defensive kind of aggressive position, rather than speaking the truth I need the holy. Spirit to help me do that to lead me to empower me, and that to me is a continual request and submission that we have to decide everyday. I, do think there is. This clarity in that that you just said where we we begin to espouse and become passionate about a position that. Might or might not actually be what God's word says. We've become very. Closely tied to our political affiliations and so. We can be in the place where our information. Is Not coming ultimately through the grid of God's Word that more through the grid of the. Affiliations that we have in the world whatever our political party is whatever our denomination is whatever our ethnicity is I mean that grid can be anything, but we can. I let me just say I have found myself in that position of convincing myself that thing to which I feel fiercely defensive of. Turns out. Isn't really a biblical principle. Now mini the ones we're GONNA. Talk about have some, but don't you think Dr Denison that there is that element where sometimes we don't. We haven't really researched it and run it through the Grit of God's word. No question I used to sell my seminary students taught at four different seminaries over the years and one of the things. I've often said to them. As you've got a choice to make, you can interpret the Bible through through current events, or you can interpret current events to the Bible. It depends on what you put in front of the other. Obviously, the right answer is to interpret the news through scripture to interpret current events or scripture to let that be the prison through. At the world and everything that's out there, but the real challenge and you've already spoken to is as we get into partisan positions or denominational positions donald positions. We can very easily with today's technology. Only listen to the voices we want to hear raising strongly reinforce our. It becomes an echo chamber as they say, and before you know it I don't want even to listen to a different position than pints and conflict with they think with what I think with what God thinks. It's a dangerous place to be. We have to always be measuring. Our beliefs are ideas by the word of God and asking the Holy Spirit to teach us how to do that. Such an example of that inscription in the Pharisees would go to other Pharisees to talk about. This idea that they have about evaluating Jesus claims. And that. Exactly echoed their own thoughts to the point that they become convinced so not much has changed in human nature. We're convinced of what's right, and then we look for the sources develop eight. What we already think, but even if it's even if it's not that cynical, even not that premeditated There is this there can also be the sense I. I think this is what God thinks. That sounds right, you may. Sounds like something God would want. And without the due. of saying well, then I'll go to God's word. It really is just left up to guests donating. It really is. She's a you. Remember polls a an allergy of. The milk, talking to the Corinthians. How you wanted to meet, but have to offer a milk, 'cause they weren't ready for the meat will. Milk has adjusted. Meet to use that analogy if I'm getting scripture only through other people if I'm believing what I believe, because it's what my pastor says, even for you, and I are saying or what I read in this commentary or heard in that podcast or saw on that television program. Well, then I'm getting scripture second hand. It's being digested by others as it were. That's why it's so important for Christians every day to meet God in his word. Word directly to go directly to scripture about the power of the Holy Spirit in the worship, and in this time, for God can get his hands on us and us into the image of Jesus and I'm just so afraid that even evangelical Christians like us, who were so convinced that the Bible's the word of God are consuming scripture through others rather than directly from the word itself, so we have to take our questions are challenges positions to God's word and ask if God's words speaks to these I used to tell us students the only word. God is obligated to bless his word. In fact I kind of had an analogy that I would say to them. If you're preaching in the end of the service, and at the end of The Sunday morning, a sweet lady that's been in the church for forty years comes to you and says. I never heard that before. Be Very afraid. We're not, here to make up new truth. Here to suggest new ideas, our job is to bring people to the word of God, because it's only the word of God that the spirit of God uses to change people to the glory of. God You said something you said to go to see. If God's word addresses the issue so I, think as we go through and talk about some of the current issues of the day and think through. How do we not become the the defensive or the retreat? Example We also have to ask ourselves. Is this something dresses directly? And if he doesn't direct address it directly does he dress it by principal and if he do either, what do we do with that? And so you get your thoughts on that before we go because like I'd really like to know what job do I take what city do I live in those kinds of things but when it comes specifically sue cultural issues. and. We're not finding the very specific. Hey, the supreme ruled XYZ related this. How do we? How do we assimilate that into our? Thinking our processing our worldview system. Terrific question I used to teach biblical nudity actually did my district in that subject and one of areas that we talk about it in that context is precepts versus principles, the Bible has precepts which are direct statements thou shalt not commit adultery shall not murder, which are very clear and obvious commands that transcend context you find them in the Old Testament and the new testament wherever you find them. They say the same thing. Those are precepts that apply justice clearly today as they did. Then the other part of scripture is principal and. And that's where they're speaking in different contexts, but the principles still apply to us today Kosher Dietary laws for instance I think people, Israel three or four times a year I've been thirty times over the years one of the first things they they discovered when they get it for breakfast. The first morning in Israel is now they're in the world of kosher dietary laws. Now they're discovering the not eating cheese and meat together now they're discovering how dare done so differently from others and all the things that go inside that well then. Those are still precepts to the rest of us. Those are principles that God cares about what we eat he cares about our health cares about the stewardship of our bodies, and so when we're talking about a supreme court, really it may relate directly to something to which God's word speakers a precept, whether it's a moral issue of this or that if it's not that specifically been, we're looking for principles that intend to apply to that as well and all of scripture can be seen in those two ways, either as precepts direct, whereas principles still apply. Okay as we begin to talk through some of the specific issues that we're facing today. I also want to see where this. Principle of grace. Works in to our responses when it comes to other people so as we think about both. HOW ARE SHAPE? thinking is shaped by God's Word on specific issues. what that looks like in the context of the cultural. application today, but then also what that looks like. Living a life of grace toward other people, which would then be the in love part but I guess there are two sides to that because truth is love, so I also WanNa, talk about how grace works into that so just warning ahead of time. That each one of these. We KINDA WANNA look at from several different angles which is I think the hard thing because. Most of just WANNA do black and white. This is right. This is wrong. And, if it's wrong, I'm going to say it's wrong and if it's right I'm going to say it's right and if you're not GonNa, listen to me then. It's hard to talk to you. So I hope you will help us to look at it more dimensional than that. And that's the challenge and that's where again we need the leadership of the Holy Spirit to help us do this the way that Jesus would do this as we see in scripture, Jesus deals very differently as you mentioned that the he's, they need us. What the tax collectors remember that parable of the Pharisee, and the public committee told how he shocked everybody that it was the Publican of the tax collector was that was received by God enough to Pharisee, who was kind of the the holy man of the day and the Culture Jesus dealt with us and still deals with. With according to what we need, he speaks to us in ways that relate to what he knows in our hearts. We need so. That's why we need the Holy Spirit to lead us, so so we know how to speak in grace. There are times when when Paul and Scripture is very stern, for instance in dealing with Judy is in the book of revelations, but even so he's doing so in grace because he knows that's what they need to hear. In order to come to repentance, there are other times when he's dealing with the Corinthians where there's been this sinful. Behavior now there's come to repentance, and so in Second Corinthians Paul writes to them and says I'm forgiving them and hope that you will forgive them as well and so let's grace either way it's grace to give the person what they need to hear. Even if it's not what they want to hear if the doctor has to tell me, I have cancer, it's grace for him to tell me that rather than give me lesser news at rather here, but don't need to hear and so really. The question is holy. Spirit show me what they need to hear and help me to do it in the right spirit of grace. And then last question before I jump specifically to issues, and that's the question of and who to give who to engage where because you know right now. Everybody's GonNa, do it at a distance or in a group or or anybody that will listen. Who Do we engage with? These truths is i. think another place where really struggling. Do I use my influence and just throw it out there anonymously or or at antiseptically, if not anonymously on social media do I only engage people who I have intimate relationships with thoughts on that? I think it's excellent. We have Jerusalem Judea Samaria and the ends of the Earth. We have some Jerusalem France. We have family members. We have close relationships. We have people with whom we need to earn the right build relational bridges Jesus with the Samaritan woman in John Four who starts with water and leads her to living water. There's some people got US entrusted to us that are in this tight circle of influence, and we're praying every day within this relational context that the Holy Spirit will use us to lead them closer to the father. Then there's this Judea and Samaria set of relationships. We have that maybe personal, but they're not nearly that intimate, and in those relationships working perhaps to move. Move them into more of an intimate level of geography, and all of that allows, but nonetheless where relating to them a little more of the distance. Then there's the ends of the earth that we can influence who social media we can influence to other means, but one thing that I think so important to say something really wish I could put in a pill and have all Americans swallow this. I'd like for them to do this. Never say about someone you would not say to them. never say in one way which you would not say if they were before you as you were speaking directly to them, the Bible Matthew Eighteen fifteen says at your brother since against you go to him. I wish that we Christians were known for speaking with grace, even about celebrities, even about political leaders, even about people with whom we strongly disagree on doctrinal levels. We really can't say about people what we wouldn't say to them. Even if they're in that ends of the Earth World that we're speaking to primarily to social media and other means of kind of platform influence, so I think it's on all three levels, and on all three levels. We want to represent Jesus well. I think it's so important. What is having this conversation recently to squander our influence to make a point you, you may make a point, but that may be the last thing that person ever here's not that they're cutting out of their life at that they basically close their ears off that you have squandered your influenced by wasting it to make some point or to do some sort of you know high, Ground Jab or just some pointless re. Post whatever it is versus using the influence that you have because you have a relationship and knowing that influences not a an infinite resource, it's finite and is something that has to be handled well to continue to have it and I think if we if we could, it's such an intangible, but if you if we could actually see it, we could see a little gauge on people. Are Influence operation. We could see it as we talked to them. by the way, and it's not so much what we say often, it's how we say it, but sometimes it is what we say. Why bother saying that? What did it produce? That was profitable and so I think that's where. I hope this conversation will will help us figure out look I've got I've got this much. You know leeway with this person and. What is the thing that I? Really think is gives the most grace to the hearer that's most profitable for me to engage with them in, and if it's not doesn't fall in that category, don't squander your influence save it. You're so life you can win a battle news war can't you can win a debate point and lose the larger purpose as a pastor of all these years, and as a teacher, a pastors, one of the things I've said to them that really you make deposits in your credibility bank by hand care for people. Then you make withdrawals really by how you preach to them, and if I'm wanting you to make some change in. In your life if I'm wanting you to look differently at something, that's a withdrawal that's a significant withdrawal from this credibility bank, and so I've gotTa have a of deposits there. I I've gotTa have believed that I really love you enough to say this to you. Even though it's hard to hear I've got earned the right to be able to ask you to consider making this change in your life here, something that helps make him and share this with others over the years as well. Put yourself in their position. If they were asking you to change your thinking in this regard, what would they have to do first before you would hear them? What would a Muslim have to do to earn the right for you to consider Islam I assume you would not ultimately choose to become a Muslim, but in order for you even have the conversation. What would a Buddhist have to do before we leave in talk to them about their faith? What would someone have to do to convince you on a moral issue? What would they have to do to build a relationship with you on enough of a level that you were willing to have the conversation? Well, that's how the other side sees us. That's how those on the other side of the moral conflict or the chasm looks at acquisition. They see us in just the same. Same, way as we see them to pick an example of that, I believe that marriage is between a man and a woman for life as a pastor, I will not therefore same sex wedding. There are millions of people in America who believe about my position, exactly the same as if I would not marry a black couple for an Asian couple or in Spanish couple, because they believe I'm being justice discriminatory justice bigoted just as prejudice well, it's the same sex people as I am to people of Racial minorities I completely disagree, but I have to earn the right for them to believe and to see my heart enough to be able to try to communicate difficult truths. Well. Let's start there say I really do want to talk about a few issues. Just number one because I think it can be an example of okay. Take these principles, therefore we go and apply them in other issues as well. The Supreme Court did just have a release a verdict this week. A decision when it comes to LGBTQ issues they. Basically said that an employer cannot discriminate where it used to be on the basis of sex x being defined as man or woman they brought in that previously applied law and said No. That refers to an employer cannot discriminate on the basis of sexual identification in any way in any form and that may have yet to be seen implications for. Employers such as churches or nonprofits. faith-based nonprofits who would choose to hire. Someone who had the same belief systems. We'll see how that plays out hasn't been challenged yet Very well, say an would be right that it isn't about the orientation. It's about the belief system now being an agreement on the belief system, so actually think that'll wind up in a challenge, but goodness talk about an issue that's passionate among the believing church, because this gets to the heart of do we have the right to or could get to the heart of all? Put it that way. Do we have the right to exercise our faith? According to the biblical mandates? So of course people are gonNA. Be Passionate about this and yet. How do you be passionate without bashing destroying or In some way letting your explanation be received as a condemnation and hate toward other people, so that's that's a very real issue that we're facing. The people are very passionate about and if you've been watching social media this week, people hadn't been doing a very good job of it. Unfortunately, they have not and immediately go to the crisis mood. We go to the worst case possibility and assume it to be a reality, and then we begin working in that context as you said it's way too soon to know if the decision that looks made this week, we'll in any way require religious employers, and that's to be defined even this summer by the Supreme Court in terms. Terms of what religious employers look like and the degree to which ministerial exemptions gonNA apply to teachers, as well as pastors, and all of that and right now we're optimistic that in fact they will extend those exemptions and all of that. We're a long ways away from what happened this week requiring churches or Christian schools or Christian hospitals to change their beliefs systems relative to employ lgbtq persons. Persons long ways away from that in fact I don't think that's where this will go. And most of the people that are watching this looking at justice scores such as actual finding I read the actual finding itself thirty pages of it when it came out, and he's very explicit about the religious exemptions and title seven and some of the argument, relatives of Nineteen Ninety three religious freedom. Freedom, Restoration Act, and all of bats before we assume the worst case I think we're wiser to say. We just don't know yet, and then to understand on the other side of it, and this is where we have to think the way, the other side is going to look at this. Is it really fair for a gay person to be fired from a position simply because they're gay? Is it really fair in secular America for a person to be fired on the basis of their sexual orientation, especially, if that. Was Not in some way directly impinging on their ability to do their job, and so it's difficult. This is and as much as I could be misunderstood by this I understand the reasoning of the finding as long as it does not exempt US relative to our religious beliefs, religious doctrines and religious convictions, and so and we're not there yet, and so I just think being reactionary about this feels to the rest of the world discriminatory. It feels to the rest of the world to be hateful into be bigoted and prejudiced, and we just don't know yet if we really even have an issue about which to react relative to religious freedom in this country. I heard you say two things that for me, our principal. When it comes to this. Particular topic that applied. In all of the other, that should apply in all the other one. You said get accurate information. It's fascinating to me uninformed. We can be because we are just getting the sound bite, or we're seeing the headline, and we're not actually reading the article or saying somebody else's reposted Marie Post and so drilling down on accurate information is not something that the majority I'm not saying just Christians. The majority of Americans feel like the headline gave it to me I trust that source, and yet. This is a perfect example of that. When you drill down into the details, there is more to it than that, so that's number one. Are, we willing to get accurate information. Are we willing to be an actual thinker who's willing to process and number two? You said this I think is equally hard for those of us that have gotten into these patterns of how we are consumers of information. Look at it from the other side's perspective. Look at it from the other side's perspective and and see if you can't. Have Empathy, compassion, or at least at the least understanding, and that's I think. You can tell me, but I see that important for two reasons Dr. Denison number one I just I think it's important because it will help you grow a heart for other people. I it we're called to love other people, and you can actually put yourself in their shoes and empathize then you're gonNa have a hard time loving if you can't even have empathy but number two, how do you hope how do I hope to win a heart to? Open a mind if I have no idea what they're even thinking how they're processing it. I'm even undermining my own ability to be effective and how I engage people. Both of those have to be in hearts, don't they? I learned that lesson the hard way a number of years ago. I was pastoring churches Midland Texas out in West. Texas. Wonderful people love the congregation. Wonderful people just had a terrific experience. It was the first January since I've been there, and it was the annual sanctity of life Sunday as church practice at that time. Time until I preached a sermon that particular Sunday it was really as strong as I could possibly make it defending life from conception, the importance of life, the the horrors of abortion. How long abortion is in this country? How strong when you to stand against abortion and need to be standing for life in every way that we can and just preach that a strong could. Could I believe that with all my heart issue about which I'm extremely passionate. Well after the first service, our associate pastor, who was also counseling minister, took me to the side, and very graciously reminded me that we had in our congregation to his knowledge, scores of women over there many years had been dealing personally with abortion, and either chosen abortion for themselves for whatever reason. Reason or daughter did that or a granddaughter did that and the suggestion wasn't that? I changed my position at all. He completely agreed with me, but that changed the tone in which I share that information to understand that there's another side emotionally not theologically, but emotionally in that very sanctuary on that Sunday that was probably thirty years ago and I've never forgotten that lesson. Wise words wise words there is actually a case pending decision on the court on abortion, well coming out of Louisiana currently so we can expect there to be heated. Argument could be the end of June when that comes out a case in Louisiana. Regarding a mandate that any abortion clinic has to have hospital admitting privileges within thirty miles. There has to be a hustler Lyndon thirty miles that will admit the physicians on staff at an abortion clinic and they're. They're about to hand down, so we will see that coming to the forefront as well great. I said there's two sides, not the logically that emotionally. I think that's really powerful. When these kinds of things come out because some things I think we feel strongly about and and don't know what the point of arguing it is. This is a place we hope to take ground because we hope that we actually change minds that would change legislation that would say babies lives so this isn't just a academic. Hey, how do we win we? How do we win an argument? This is really an issue about saving lives. How do we engage here where there is so much emotion and hurt even among the Christian community where abortion is a reality? Where it absolutely is I think it's on three levels and this reframing here that I would suggest that we considered it may help us to kind of move forward toward that as regards to specific supreme, court decision that as you're describing is gonna be coming down later this summer I think we need to reframe that as a women's healthcare issue. On what other medical procedure would we allow the possible complications that comes with abortion without hospital, admitting privileges within thirty miles if it weren't abortion if it was a if there were hysterectomy if it were mastectomy, if there were anything else were, there could be the kind of. Of complications statistically come with abortion. Would we not require hospital admitting privileges so this isn't just about saving unborn babies. It's about saving women. It's about saving mothers. We were seen as a war on women by the other side. The claim is that we're taking reproductive freedom from women that sort of thing we need to refrain this and say no. We're carrying about mothers as well as children here, and that's the reason that the ruling is important and why we need to have hospitals with admitting privilege. Yes, there's a secondary benefit and that is. It would be less likely that there'd be abortion clinics and therefore hopefully. Hopefully less likely that there would be abortion, and that would be saving the lives of the unborn children as well, but then another piece of this on father's Day. You Might WanNa. Think about is how can we speak to the biological fathers as well? They're hardly ever thought about in these conversations, but to the degree that we can encourage them to see their child as their child. If they're aware of this story at all. If they're in this process, if we can understand ways and bill bridges of relationship to them, we need to turn this as a pro just pro birth that pro-life conversation. That's why I've been. been. JELLICOE can be talking about adoption. That's where we can be talking about foster care. That's what we can be talking about. Financial benefits for unwed mothers, the largest single reason the women say that they choose abortion has to do with financial need, and we can speak to that and step up for that. Let's be proactive as possible. Let's be as redemptive as possible and let's do this and the spirit of love. That's the way we ought to be seen in the culture in this conversation this conversation and this controversy. What's interesting is that because that has frustrated, so many people faith based people because the. Abortion. Industry has positioned the issue of abortion as a women's health issue, and how how frustrating was day the the wisdom of God? is so powerful against the foolishness that the world to be able to agree and say you know what you're right. This is a women's health issue. This is definitely a women's health issue. We agree with you on that. Let's start from that play. Number of years ago I was in Bangladesh. Doing some ministry there was Muslim. Believers of Muslim background believers had the opportunity one night to meet with a group of MOMS from the local village. They came over. We had dinner together had a wonderful conversation with him. Well one of the things over the years I've learned in talking the Muslims living in the Muslim world at one point in time is that you want at some point to earn the right to say to a Muslim well. You know that you believe that Jesus was born of a virgin lived. Lived a Senlis life ascended to heaven and will return at the end of history. How could he do all that that only be a man? That's the question ultimately. You want to try to get a Muslim to talk with you about so we're having this dinner. This nine with these local imams from this village after we'd had a wonderful time together, we had this conversation and one of them said through the translator to me. I have a question. Something always wondered about, and then he proceeded to say to me what I was hoping to say to him. He said to me as a Christian Ministry said I've always wondered how each has. An Arabic could be born of a Virgin Linda. Finless Life Ascend to heaven and return of history, and only be M. had. Can you explain this to me? And it gave me an open door on the basis of that commonality that common ground to be able to share the gospel very directly with these imams from this village. In Bangladesh it goes to John Four Jesus with the woman at the well as I cetera earlier, you're looking for common ground looking for what we agree about together, and then on that basis you build a bridge of relationship and earned the right to share that difficult truth down the way. And I saw now I've enumerated. I've got get accurate information. See the other side now that I've added find common ground, which you can't do if you can't see the other side if you can't begin to put yourself in their shoes to begin to see things as much as you can from their perspective how they might be impacted, then you can't find that common ground because not looking at it the way they're looking at it at all. You're only looking at it the way you're looking at it. anybody that's been apparent knows the value that with your kid, right trying to get into their world as what we always called it as a parent now if I get into your kid's world. then. They'll be able to have a conversation with them and talk to them. You know in a language. They can really understand I think it's the same kind of thing because we love to. Have you jump in the conversation? We'll give you the phone line. Eight, three, two, six, four, four, five, seven to five. That's the number eight, three, two, six, four, four, five, seven to five. We're talking with Dr Jim Denison. He is the founder and major contributor writer to the Denison Foundation Dot Org got the article website which you want to log on I'll give you guys. The website to that on our facebook page innocent forum dot Org, and he tackles this every single day every single day. He's helping US engage these issues. What topic is on your mind? What are you having? Trouble navigating? How're you struggling to engage the people around you or to even? Less passionately step back so that you can do some of these things that look at it more accurately unless passionately look at the other side, find common ground. What topic do you WanNa talk about three to six, four, four or five seventy five phone lines are open now The topic that seems to be. The. Issue of the moment and yet when you step back, you realize it's really been the issue of our nation, and that is this idea of equality and racism which gets to really the value of individual, and how do we stop seeing each other as other and start seeing each other in that place of common ground? That's really become such a painful and emotional topic. Even among friends, it has separated friends and a lot of cases How are you navigating this? And what could you share? That would help us navigate. We can't tell you how to think or what to think, and there's so many issues around this issue that I I wish. There was a cut and dried anything that there's not. Doctor Denison. It is so difficult, isn't it? I think again. That's really on three levels on the first level. Again as we're looking at this biblically, asking what scripture say about this very difficult issue in our culture, they the first thing we have to say that racism is sin. We just have to say that if racism is seeing somebody, else's inferior on the basis of their race at that's our definition where he says a in relations, three twenty eight, says the June. June grieve neither slave free neither male, nor female, or all Abraham see than ears according to the Covenant Genesis Three. Twenty says that Eve is the mother of all living where all descended from the same parents, and we all have the same father and every person of every race ethnicity is my sister and my brother, so we have to start with that as the foundation, then I think the second place would go to biblically is we look for ways that we? We can give people the opportunity to experience the equality that's found in Christ in culture. How do we drive Jesus Grace into the culture in American context that means that we have to live up to our declaration of independence at all men are created equal that they are given the right to life liberty and the pursuit of happiness, so in systemic structural places where that isn't the case, we really have to stand up as believers and be heard and and take. Take a position of leadership at that point I could go on with some very specific examples of that integrate deal about this. There's people on what about racism on our website. It's been downloaded actually all I. think Maybe one hundred thousand times so recent over the last few months I understand and it's such a significant issue for us, but one specific example would be the fact that African Americans are sentenced three times more often than white Americans for the same crime. And the fact that they typically spend twice as long in prison for the same crime as white Americans, there was a survey that was done in the mid western city where African, Americans were far less likely to be pulled over for inspection as driving on the streets at night than they were during the day. When the police officers when I was not able to tell their skin color, a good friend of mine who lives in my neighborhood in north? Dallas tells me when he goes into our local pharmacy. He has to make certain. He's not wearing sunglasses or a Hoodie, and even then he's going to be followed all through that store in my neighborhood in North Dallas. His daughter was out going door to door. SELLING TICKETS TO A. A theater production in our in their Christian school in our community, she came to one house. She knocked on the door. The man came to the house. He said he was interested in the tickets, but didn't have any money. Could she come back later? She came back that afternoon. She knocked on the door. The wife didn't know about the husband's conversation saw this African, American teenager standing on her porch and called the police. And my friend had to go over to that house and explained that the police. What his daughter was doing in going door to door to sell theater tickets to a Christian school in our community. And that happened. I think three months ago. Believers need to understand. There is an issue here. There is such a thing as racism now. I'm not suggesting intersection -ality is the place we need to be thinking about this. I am not suggesting that there that there's a kind of conspiracy to the sixteen nineteen project out of the new. York Times has been suggesting I. Don't believe that this nation was founded on race on racial slavery to the degree that somewhat suggest that neither do I believe that that has not been a significant systemic foundational. Send in our nation's history. In fact, I've gone so far as to call it I original sin. And, we as a nation have to deal with this. We have to come to terms with us and we as Christians should be out in front of that a quick example of that Benjamin. Watson played for the New England patriots as well as some other teams a week ago Sunday had a marvelous. kind of event over in Boston Boston pray the gathered together hundreds of people, simply to pray for the nation to pray for Boston and to preach the Gospel Benjamin Watson the former NFL player, actually a super bowl ring at the end of the event that asked people to come to faith in Christ shared. The Gospel shared the plan of salvation and invite people to pray to receive Jesus right there at that moment he called on believers to take a stand for Jesus and for the inclusive love of our Lord, and then use that to lead people to faith in our look, it was a wonderful moment and I think a good example of Christians taking a public stand to the glory of God. So I wanna stay on this just for one more moment, because I do think that there are a couple of issues that make that challenging in for some people that it feels like if I'm agreeing or if I am affirming this, I'm firming all of this, and there are a lot of voices in the space right now, and not all of the voices that are in the space. Are doing so because of simply the value of human life or if feels like, if I agree here, then then I'm going to have to agree over there too I can't draw a line and so there's all this I think personally fear. That if I stepped my toe out, what I know is right I know. It's right doesn't take a rocket scientist to see that these issues are as you have described them, and yet if I, step into that space I'm going to get sucked into an area that I don't agree with that. The application of what that looks like is going to go off on a different trajectory. And so, what do you say to those who are still? Watching from the sidelines in the sense that. It's difficult for them to even speak into the most alimentary spaces that racism is an evil. Of course it exists it exists in every heart in every culture and every ethnishity. Everybody deals with racism but in the specific here. No. You're exactly the first thing I think we have to do is admit the reality of that no question about that. There are so many different layers of this, and for me to stand up and say racism is sin, and there is such a thing is Hispanic. Racism can be seemed to be saying things I'm not saying and to be saying that I'm. I'm with things I'm not agreeing with I agree with protesters. I disagree with with violent protesters I. Agree with somebody peacefully. Making public their beliefs I disagree with somebody damaging property to do so I agree that the police need to be supported and encouraged I disagree with police that overstepped our bounds on rare occasion. It's the back in the fourth of this. Nation to say everything you agree with and everything you don't agree with it absolutely would, and so we can do is make that is. US and keeps on the sidelines so that within. Don't step forward to speak the truth on these issues. For instance there are people on the pro-life side of the abortion conversation who believe in murdering abortion doctors and they believe in blowing up abortion clinics I could not disagree more, but the fact that I disagree with one element of the so-called pro-life physician doesn't mean I therefore can't speak into the issue I myself would believe that birth control is an acceptable biblical position which would odds with Roman Catholics on this subject, and yet we certainly agree that life begins at conception so the fact that I disagree with them on that theological issue doesn't keep. Keep me on the sideline to speak what I do believe so I think on this issue on the issue of racism in America. It's critical for Christians to save what we believe biblically to be true and also say this is all this is what I'm saying. These are the boundaries. This is what I'm drawing around this. This is the position the biblical position that I believe I'm called to make and again it's Jerusalem. Judea Samaria ends of the earth on some level. There's personal relationships I want to be working in in this, and then those with which I haven't extended relationship in those reached media, and all of that speaking the truth in love. There is we have time for just one other issue. There are so many that you guys I know are interested in which is why it's a good thing that Dr Denison is available every single day through the daily article that he puts out on the Dennis Form Dot Org, so you won't be cheated at all, because I can point you right over there to pick up with him every single day, but one of them so Dr Chee Name. Everybody knows is the top a Trying to think of the word. What kind of dog is we're? GonNa stay geneticist that I. think is an Emmy Dollars. who sort of leading this had a statement out recently where he he, he expressed concerns that our nation is moving toward an anti science stance or that we could be moving toward an anti science stance, and that those are trigger words, a lot of people in the faith community because of things like vaccines, genetic medicine places where the line is being crossed. You know we're science, says sciences the end all answer and faith would stay. Fit Science into the grid faith as well and so. That's an issue that we're. We're literally dealing with. Hey, we're going to have to confront this for own family on these issues any thoughts as we wrap out on that issue, but yeah, thank you for that I'm residents for ethics? They got in White House, which is the largest not for profit healthcare system in Texas. Texas, and in that context in these conversations quite often in one of my roles in that is to try to help us as healthcare system balance the science on the one side of the faith on the other Francis Collins. Who Heads National? Institutes for Health as very strong committee Christ himself has spoken into this pretty widely as well and I think the place where believers. Believers want to go to this is we want to have a I? Keep speaking trees, but they're really out there three strategy. There's some scientific facts relative to the coronavirus. Let's say that seem to be fairly incontrovertible. It seems to be fairly incontrovertible. Wearing a mask makes it more difficult for me to transmit the virus to you. It seems to be a loving my neighbor. Neighbor as myself sort of position, and for instance, and so when we get to places where the science seems very clear on this then we can stand at that position and understand that now we apply that to our lives biblically we apply that to our lives in whatever way the Holy Spirit believes then the opposite side of that a scientific conjecture which is in. In no sense based in scientific method, and no sense based in evidence year, process, and no sense based on the scientific discussion when you have a call Sagan deciding that there is no god, when he has absolutely no theological foundation to make that statement these speaking as a scientist, but he's not speaking scientifically. We have every right to speak against people that speak. Speak as scientists, but not scientifically and to speak Biblical truth into those conversations. Never difficult places are in the middle, those places where there is scientific opinion, but not necessarily scientific facts, and at that point we want to be holding loosely. What scientists are learning about the novel coronavirus? For instance whatever issue might be up there and we wanna be interpreting what we can. Can learn from science along with other data, and ultimately what God's word by the power of God leads us to do so it's really but again even in that space. We WanNA. Be Speaking the truth in love we don't want. Dr Found she to hear US speaking so negative believed we push him away from faith. We draw people like him. Who grew up around a? A Catholic tradition, but I understand right now as more humanist than anything I would want a doctor foul to hear me responding to him in a way that would draw him closer to the Lord, rather than pushing him away so even if I have to disagree strongly with somebody relative to scientific claims I. Wonder do that in a spirit of love as well Given us, not just a lot to think about that ways in which we can engage other people just thinking about scripture that says you know that our words should be filled with grace, only words that are needed for the moment, and only give grace to the hearers I. Think if there's any time that that can apply, it is to the issues of our day Yes. We need to be speaking, but ultimately the words should be needed. We speak a lot than our words aren't needed. I think it should say and post only. When is the need of the moment I think you should replace that with the word post instead of state, but to give grace to the hearers grace is definitely truth, and so, but but it is in a way that you're concerned. With the hearer, instead of just being the one who speaks it, and if we even just apply that principle, am I speaking in a way that this is for the benefit of the here because as they receive new information, and have their minds changed they to glorify God in a greater extent that they are joining in that purpose of all mankind to Gore by God to enjoy him forever. Is that the need of the moment, or is it just that I need to be right and I need to be heard or just need to be silent because I, don't I? Don't care so I, don't know. Little. Movie about eternal souls so much every person hearing us today and everybody they know is going to spend eternity, either with God or separated from God, and that's the ultimate issue and everything we're doing as a means to the end a drawing people closer to the grace that we have in Christ and doing that in the spirit of love that says I'm a bigger helping. Beggars find bread. And it's a privilege to do that and an honor to do this with you today. Well at just took the words right out of my mouth Doctor Denison. It is an honor. I'm glad that you talked like I do I felt like we got twice as much as we would have if you'd been a slow East Texas Talker, so which is pretty much everybody else. I know in my family so anyway Doctor Denison. Guys let me point you to Dr Jim Denison and to The dennison forum is Denison Form Dot Org. He's got a daily article every day. If you'd rather hear it, you can listen to it my podcast. He's got books and resources. There are lots of information you don't have to be uninformed. And he will point you in the right direction and get you started so that you can engage with grace and love and be a culture changer. Thank you so much Dr. Denison, God. Bless you my friend. God bless Kim and so grateful to be with you today. Wishing him happy father's Day to hey, you thought I forgot, but it didn't more dad jokes coming up before we ship for the next topic, don't go away.

Dr Jim Denison Holy Spirit Jesus America Houston Kim Dallas Texas Supreme Court principal US baseball John Four Caspi J. Educational Denison Forum WanNa Chief Vision Officer Emmy Israel
Ryder System Senior Vice President and Chief Information Officer Rajeev Ravindran

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

00:00 sec | Last month

Ryder System Senior Vice President and Chief Information Officer Rajeev Ravindran

"Welcome to techno. Vatian. A weekly conversation with people who are shaping the technology landscape. I'm Peter Hi President of Meta strategy, advisor technology executives. Ford's columnist author and your host. Each episode of technician features, insights from top executives thought leaders at the intersection of business technology and innovation. If you like what you hear, we'd be grateful that you give us a rating on itunes or through whatever other sources you use for podcasts please subscribe. So you don't miss a thing. Thank you. I guess today's review of Injury Rajiv is the senior vice president and chief information officer of writer system the transportation. Logistics. Company with nearly nine billion dollars in revenue annually, the company's best known for its rental truck fleet. As Cio Rajiv is responsible for all aspects of writers it organization including Technology Vision, and strategy operations and project management infrastructure and software. Development Resource optimization systems development. Life Cycle. He's also a member of the company's executive leadership team. Prior to joining Writer System Rajiv was the group, Vice President and chief information officer at J. M. Family Enterprises. In this interview, we discussed an overview of writer and Rajiv's purview is cio of the company. The IT functions forced goals in the company's approach to eliminating technical debt. We also discussed the covid nineteen pandemic including how writer was actually prepared for many aspects of it how the company has created a sense of community throughout the pandemic, and lastly, we discuss Rajiv's take on a variety of rising trends such as artificial intelligence modeling road. In autonomous vehicles. For we get our interview I wanted to introduce you to our sponsor Zozo and accompanies President Timothy Caspi prior to taking on his current role, he was cheating officer of a number of companies including reliance industries, sears entr Exxon, and the warehouse group is now at Zoa most unusual enterprise software company wanted to share some perspectives from Timothy takeaway companies have slogans like talented. The multiplier nothing is more important than hiring people real competitive advantage our business has is our people yet. So many of the large companies that worked at had great systems. Of Accounting Materials Management. But when it came to people, they manage them on paper and Excel Peter. The valleys you hang on the wall will stay on the wall eastern on enacted zillow people are a flat calm her unsolved largest airlines and companies in hell and hospitality industry including earnings, Ohio, it brings together everything you need. Payroll reporting, planning to manage and grow your organization being cloud I already he unable to employ will come anywhere into expenses also time off and you can view and approved credit cards live anytime anywhere schedule whole we believe the talent is everything we have, and so people helped us manage and growing. More and Zoda. Dot Com sess- people, thanks Timothy and now onto the interview. Rajiv Ravindran welcome to technician. It's great to speak with us. Today. Good Morning I'm very happy to be here. Wonderful. Will Rajiv you're the? Let's begin with your role in your company or the chief information officer at Ryder. System I wonder if you could take a quick moment in desribed writer systems business as well as your purview is treatment Asian officer. Absolutely Peter but before. I give you a little bit about what my role is a conversation in context I wanNA, talk a little bit about writer. Right as native seven-year-old Company, which operates behind the scenes managing critical fleet transportation and supply chain functions full of fifty thousand customers many of which made the products that consumers use everyday in this aren't pandemic. We're considered an essential SOS. A has about thirty thousand employees, suspenseful countries, US Canada UK in Mexico. The it we have about violated employees and three hundred contractors. A team leverages and maintains nine data centers in eight calls him. As across these countries, we also managed twelve hundred multiplications. At writer, the role of the CIO is global traditional enterprise maintenance and support for critical operation on businesses. While also providing stricter leadership around transformation innovation and also I report directly to US EGILL and having a seat of the. Table Mabel to influence how technologies viewed and levers throughout this. While focus shifting to digital transformation, Dixon's value and speed of market. The role of the CIO has shifted over the last couple of years in my opinion and It is critical to understand this customer's needs to support bridge pros and ensure that we as an organization to quickly deliver, but also the disrupt. Overview. Thank you Rajiv you mentioned in the course of that description that you're a strategic thought meter technology obviously as your lens be interested in ensuring a bit more about your current strategy, how you are influencing the rest, the executive team in terms of the use of digital technologies. Show up you know. It's it's it's to this to fortunate road writers traditional legacy because the writer is eighty seven years old. So you can only imagine and like most companies I talked I talked to a few CIO's they're all faced with the same Glenn. recurrently four goals which driver investment and support. long-term strategy of becoming an innovation partner leading the way both successful business product improvements for customers. So the four goals that we have, and of course, there's things under these goals. Now, I'll try and touch on a few I. Want One is operational excellence. So the last two years a large focus on my role has been elimination of technical debt that has built up over many years. So being a strong Technica building a strong technical foundation is critical to supporting future innovations. Changing, the operating model has been critical in ensuring speed to market has spent the last two years driving this by implementing agile methodologies as well as creating Straw, a strong deb foundation in addition to their, how do we know what we're doing well in the operation side so measurement tell my people measure measure measure, right? What's your base life? So the first thing I did when I started here by I've been here to refuses to give your offense. Recruited a metric of the baseline, and then we measure everything that we do using service now. And using database to data from Silvis now and analytics also. All the customers are business. To see how doing in different areas. So we try and do the subjective and non subjective measurement. Another. Area that we're focused on the strategies, the business partnership. So the Bishop Business Partnership is key to every element of algae delivery, ensuring alignment ability and business understanding a critical to how we deliver quality products customers quickly. The another piece that I've or supreme on his an increased sense of urgency business parties in paint points really understand what the business was feeling and partner with them. Improve Communications and transparency with the business. Also aligned it roles but the business, what's the structure look like? To kill match what the businesses trying to do. Then Partnership for Business Innovation Digital, and lastly implement the application total cost of ownership. Usually, we do projects most companies that I've been at we do the business doesn't. How much does it cost to build an application and what's the ongoing cost in the next five years? They'll look at the project also, how do we change? The strategies the is willful strategy and development. So in addition to focusing on strong technical foundation might also focused on ensuring that we have the right skills and operating models or feature growth and innovation. Some constantly looking at my team to ensure we have the right Gabe on the right roles. We also regularly. Team structures to ensure efficient delivery including looking at implementation of to. which is you know we're we're actually looking at by more light how can be created the traditional a focus group on on the traditional legacy systems so that we can keep automating drive down costs and shrink the footprint, and of course, these legs is trying with them and containment so not to mention happen to that. So what does that model voters is the by model by mobile? It look like. So that's something that we want at least get halfway done this year. And the last piece. Of Focus area is our European limitation will both HR finance. So riders will deployment for H. earned fighter so we use workday. Are will deployment for HR, and finance so modernizing a back office systems in order to support triggers. So this is the largest investment writer has made any long nice streamline and consolidate over fifteen legacy systems into workday. They implement implant implementation includes implausible. Financials and it's in full swing. So we've been doing this year and a half now and go live is on seven one at twelve days fifteen hours, three minutes. And and we are going lively to make it to take to the dump it off. So that's that's really a natural strategy. There's multiple components under they know. What is digital transformation of like you know and people talk about digital transmission start really technology writes a mindset shift. How do you go from applications to products? So all applications have been designated products and we have a business owner that product. At the also have teams aligned to the product. We've changed our linear thinking to design thinking. So it starts with the customer I. What do the customers need? How can we make their lives better? How can we streamline their processes? How can they? Upcoming their revenue that's the vote was. So that's creating a shift. So it's it's really a mindset shift and it's actually cultural shift than ideas well, and and that's been going on for a year now and it's it's it's working well. That's very interesting. I I I. Think it's also interesting Rajiv you talked about. A foundational resets, my words not yours and you'll let me know if I'm recapping anything incorrectly but the elimination of technical debts and the modernisation of skill sets processes technologies, which I think was a thread that ran through several your answer there that it's the former that enables the latter that you need to. an as is understandable for any organization born before the digital age certainly one, eighty, seven years old that there's accumulates in the need to reduce. You. Are Increasing your flexibility while you organization as well. I. My capturing the essence of that, correct I. Literally and it's it's not easy because if you. Some of the things that we're modernizing has a really no value to the business. But it it increases risk. It's been some applications have been saying that running vote fifteen twenty years and it runs well, it never breaks. So where's the the the cost benefit? The really isn't and it's been streamlined so much that it's there's very little. Touch, that's needed to keep it up. So how do we from a risk perspective and the boom legacy aspect of it? You know we can't find people to support it so that increases were. So now we respect analysis on all our critical applications. A here's a here's what happens. He's the possible risks or something breaks. So that's how we're. Looking at modernizing our our infrastructure. Makes Sense. We'll get also to ask you I. I'm hearing more and more in my conversations with your peers global chief information officers of major companies. This shift from an application to a product realizations some might say a project to a product, Korean and Melting. Together of different skill sets that were not traditionally a coming together as they do on these teams that are aligned to the products. A bit about how you define the products themselves what are the? What's the basis of determining? What is product versus? A product is. How we define it again, there's so many ways to skin the skin which we look at basically the divisions that. That we have with an organization so. An writer. So we have lead management supply chain and dedicated, and within each of those divisions, there's multiple groups there's May Be the rental application. So what is a rental application consists of? So it's not a bit sometimes it's when we were going through this exercise it was really hard to get knife and cut it down the middle. Some of the more low big included multiple applications. So at Wal, how we defined this function still? Of the goal was to get a business owner that undestood that whole environment whole environment meaning an application or a product and understood end to end so that that doesn't can grow it so we. It's very clear cut and some of it is a little bit it sort of bleeds into some of the other products. So they may be when when abroad is being changed or upgraded, they'd have to talk to the other product owner from the other side. So sometimes the combination of programs. Building A, you know having a huge legacy infrastructure. That's one of the downfalls so that there's multiple ways we're we're defining a product. Understood as we're talking, Rajiv we're in the throes of course of the the health prices the pandemic related to covert nineteen be subsequent economic crisis as well. Talk a bit about the role that technology has played in the resilience, a writers system How have you? You mentioned that yours is a business that has been deemed critical. One that is largely remained open is how I'm at least translating that to myself and talk a bit about the way in which the rule the technology has played in ensuring that the the company remains resilient. Detroit. Go onto the technology side I wanna I wanna say that I could not be prouder of the entire team when the code pandemic hit we were able to just adapt without fall to the entire has transitioned to a mobile. Provided provided necessary, P. and safety protocols to course as required on location and implemented writer responsive to provide cleaning supplies and other necessary support for for employees along with many many of the changes to ensure the safety instability of. Forcing customers. Now, the civil lining of being in a constantly bombarded by hurricanes is that we were ready for the spend EMIG. Being, prepared with a business continuity disaster recovery plan helped us immensely and immediately security and with redundancy and availability were all tested and in place we switch to Mike Salk came three months before the Ben Democ. Now I'm not associated. I just didn't like the older product. We moved to two teams and I accelerated three month roll roll out be a hundred and three training sessions in hindsight looks like. You're. GonNa have this pandemic, but it was pure luck. So before the this has been a godsend for communication as a result. Not had to change a strategy or even just timelines with deliveries are teams of looking extremely effectively throughout the spending an example of innovation focusing on customers and employees though this pandemic is an application that we rolled out last year call writer guide, right it's a mobile applications, a desktop application you can use it. I said on multiple platforms. So rided Crete's that had a very experienced that allows you to manage all aspects anywhere anytime and on any device it can do they can find right locations compare rider contract fuel prices log your fuel receipts, call, roadside assistance rental vehicle manager of League Max Asleep details, scheduled maintenance and other funches and does a more but a new feature of cutlass checking was developed to ensure speed accuracy and safety of the check in process for at least customers bringing in their trucks for service maintenance. But with cope, but it's even more important easy checking when you drive on the lot and you'll you're a guy to ask it picks up your location and truck influence easily win or you can take a picture of the pure code. That's the site of the right of maintenance shop and Scania truck the history. So you can quickly get in and out without having to have anything off to anyone which was critical. This is just one example. So a lot of the departments are looking at how they can improve. The experience for the customer and keep them safe now. A Jesus also ties in together peanut because we'll be talking a modernized and they let legacy. System. Your applications on built in a modular fashion while you can quickly adapt and change things. some of these things. So we'll get a lot of input from the business of this and we have a job to make sure we can do these changes that help the customers and the business. That's great. Thank you for that overview These it we live in interesting times at said in. These are certainly interesting to say the least and really kind of require require a lot of rethinking around how we do things. You know how we interact with our colleagues and so forth I. I'm curious. Also, what what have you learned from from the situation about leadership in crisis you have a team presumably don't spend nearly as much time if any person with them anymore The need to keep them motivated also motivated erupted while also making sure that they are also saved healthy and happy Talk a little bit about some of the tactics that you wait map but. It starts from the top right. So So the first thing when when we would be moved to work from home. Process. One of the things that we worried about is the productivity. And and so since then and I, I will go too much into that but we've been measuring productivity across the board and so the roof April a working really hard. In fact, there's no break right before in before the panic. Even when you drive even though people did like traffic and they ride drive to work, it's IT'S A. Sort of easing into and when you go home your. Your sort of decompressing before you walked through that front door we don't have that we didn't office at home from seven thirty and it goes there's no time limit. There's no, it just goes right. So so looking at all the people feeling. So let me start from the TUB. Our leadership team we meet every this and the focus of the discussion Lizzo round of people are doing what can we do to help them? How do we need to take care of the needs and and that's what I'm saying I have only been into a daffairs, but leadership team has been amazing. I'm still blown away by it, and so it starts from the top. So hard we really. are of the people and then we also have take care of our customers. So if you have happened to people obviously happy customers now. You know one of the things that I noticed by said that everyone just jumped right in I think the right employs understand the role that they play supporting essential businesses and embrace that since the beauty each and every day that's what I feel. So it's very easy to understand that. So that's one of the things I've seen So now let's talk about how do we connect with people. So one of the things that we talked about is the human touch hunt you connected employees, keep this birds up and motivate them. So we are now full month of looking from. Though the spend spending and they've been, you know our people have been worrying about their loved ones they jobs economy civil unrest, nightly curfews. And in Florida to top it off hurricane season. So they're going through a lot. So I think constant communication embassies critical. So writer has an Internet platform is communication portal accessible to all employees on any device, and this has created a sense of community in a tough environment. All leadership including the CEO of costly communicating with employees employs across the nation, share their stories and videos customer segments thanking right for the business continuity tips and tricks from working from home. STAY SAFE list goes wrong. Now from Nike Perspective. We, have concentrated Winston meetings. So, Bi weekly staff meetings and biweekly. WanNa wants enabling touch point of the resources with the managed the raising concerns. Executive critical topics, decisions daily stand ups, retrospectives, business continuity meetings, monthly scorecard meetings, it leadership, and extended team. Would show happy hours. I think that's happening more and more. So, there's a law that that we're doing to stay connected to a people and it's not about work whatever asked by leadership team the first there they do have this is about the people how you doing, how's your family? What do you need help you? Need I think that sense in a that we're all in this together I think that's what we're trying to drive into. Got Cruciate that Rajiv talk a little bit about event in a realize in the grand scheme of things we may still be in the very early stages of the current crisis. So, it's difficult to to speak with clarity as to what the future holds, but you have a sense for any of the indelible marks given the changes that we've had an example might be. The mix of employees were over home a lot a lot written about and intimidated about us the brass significant shifts aspect of wondering at or. Honest about changes that we have made in recent months that may actually be continue even after a points of some sort of your normal. So the the trump is. Really No. So Earlier on I said that everything is working as as normal. We haven't had to make many changes except for ramping up on the security side because we've seen a huge growth in attacks external decks. So we've had rabble the security, but we've already even with that but other than that. It's business as usual so. Writer. Is Not rushing back to bring people into work and because that's the safety of the people are a huge concern. So we sort of watching and waiting now on the side, you know these things that I thought of. was looking really well together and that we had telecommuting from home policies. This is a little different. Together. We're all working. Outside of dolphins so I think that creates a different paradigms now in the future, if you know half the people here and after people not is that shift the paradigm? Again. So right now, I feel like everyone's I told you that the project is going through the roof and that may because of that whole wearne together mentality. So I don't, I don't really know but it's more of a let's see how the the ecosystem shifts and then real shift along with this is all right has already prepared for bringing people back hugging, do it the offices being? You know reconfigured for safety. We've plans of how we the eating positions will be all. We have all that in the shoot. But we're not ready to execute on that until we feel that the people. That makes sense. I certainly understand the twits prudence not to rush to judgment when one still in the early stages in the throes of of these really radical transitions needless to say. I also wanted to ask you as you look to the future you mentioned the part of your role is one of of innovation a my words not yours but the way I was translating into sort of representing awesome using technology in digital and I wonder as you look to the future where some trends that particularly excites you that you think are going to have major acts. On business generally in force on writer system more specifically. A world depends. So when you think of supply chain and logistics side of the business. Translate supply chain, digitization, realtime, supply chain, disability warehouse robotics. Modeling are few, that come? To mind. On the fleet management front autonomous vehicles in mental ability electric truck leads are trends that as customer experience driving innovation by leveraging bar data analytics and cloud is something at the center of the organization. Cyber security is another one excite me but that is the he would increase violation I want to make sure that customers partners and employees data secure. So the coming years will bring some exciting innovative opportunities was a by chain. Management and the transportation industry overall. So I'm excited to be you know in a great industry puttering with great leaders of crime that innovation. So I see a lot of these disrupters coming up. And we have. Some of those right comics. and. It's expected now Ensure that you. Get deliveries from Amazon. and. You're always trying your hitting refresh button see where the talk is right or or the shipment is people expect that. So so how do we does this one example? So how do we need dacians? Excellent Rajiv that so much for joining us. It's great to hear from you to understand the ways in which you are leading leading through crisis the resilience of the writer system of Team Company and appreciate you sharing your perspectives it's been a great conversation. It's been my pleasure. Thank you for having me. Thanks for Tuning in please join me on Thursday when my guest will be former Boeing chief information officer, Ted Colbert, who's now the president and chief executive officer of Boeing Global Services.

writer Cio Rajiv executive cio business owner Peter technician President Timothy Caspi officer chief information officer Vice President and chief infor partner Ford senior vice president and chie zillow Rajiv Ravindran President Bishop Business Partnership
Board Member Daphne Jones

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

00:00 sec | 3 months ago

Board Member Daphne Jones

"Welcome to techno vacation. A weekly conversation with people who are shaping the technology landscape I'm Peter Hi President of Meta. Strategy Advisor Technology Executives Ford's columnist author and your host. Each episode of technician features, insights from top executives, thought leaders at the intersection of business, technology and innovation. If you like what you hear, be grateful that you give us a rating on Itunes, or through whatever other sources you use for podcasts. Please subscribe so you don't miss a thing, thank you. Guess this week is Daphne Jones Daphne is a former chief information officer turn board member of three public traded companies and healthcare organization that finds doctors and nurses to place in hospitals around the country, Orange Group, global, industrial and aerospace manufacturer and service provider and Masonite Company, one of the world's largest designers, manufacturers and distributors of doors prior to joining these boards. Boards Daphne was the chief information officer of GE healthcare among other technology executive positions. She held in this interview. We Discuss Daphne's transition from CIO to board membership. We discuss our devices Seattle's looking to join boards including why not for profit boards or a good stepping stone to four profit boards, and how can bring both offensive and defensive mindset to the boardroom? We also discuss how the CIO role is dramatically evolved over her career Daphne's view on the progress of women in technology in a variety of other topics. Before, we get to our interview. I wanted to introduce you to Timothy Caspi. Timothy is the former chief information officer of companies like Reliance Industries. Sears and Trek Sawn in the warehouse group. He's one of a handful of CIO's to rise to the top echelons of a company in his case as president of an enterprise software company called Soho Timothy wanted to share perspective from Soho, Timothy Take it away. Yes Peter after seeing the failure rates of monolithic large multi European plantations, we came up with the concept of the Hawaiian Bill to be the operating system of the business. In the Hawan we give over forty five applications for dollar a day per user. These apps take care of all aspects of digitizing a business meet sales marketing finance, HR business intelligence CETERA and to re add three things and happening, orchestrating which allows customers to easily create, manage and optimize business processes through an intuitive drag and drop interface Ziaur our conversational that helps you get information across the enterprise in a three sixty degree way, and then we add nonfunctional requirements like single sign on telephone, integrations and Zohar marketplace. Dollar, a day per user pricing has removed the high cost barrier enterprises used to have to end to end digital transformations. That's why we find what twenty five per customers use more than twenty five applications in the suite while fifty percent to sixteen or more, and this is a reflection of organizational readiness it deploying APPs as and when their business team ready to receive cloud, I mobile ready operating system of the business. That is the Hawaiian. Thanks Timothy and now onto the interview. Jones welcome the second ovation. It's crazy you today. Debate here, Peter, thank you so much? Now it's a pleasure well, Daphne. You were a many will know that you are a long time. Chief Information Officer. You served as a tachometer. August organizations including Johnson Johnson a Husky Isaiah General Electric for the past three years. Though since you're times the CIO, you've been sort of on the other side of the table advising a different kinds of organizations, both as a board member, which I'm looking forward to getting into in more detail, as well as adviser to tech executives. Any take a quick moment. If you would mind, describe your activities over the course of three three years. Sure Yeah. I retired from GE healthcare in the end of two thousand seventeen, and since then. The word retired is interesting word. I fail at it. Ask some about. The word retired means. You have a chance to get tired all over again and so I am retired as I am working a lot, so I am on the board of three public corporations through corporate boards I've also recently formed by own consulting in coaching and Public Speaking Company as well transformations through and I'm a pastor's. So especially in the age Joe Corona. Where you know we are doing church online communion online offerings online. It's been very helpful for me to help him with that, and then finally I'm in the midst of finishing up my book that I'm writing that's to empower help. Folks transform their lives in the age of digital, and so those are the things that I'm working on last couple of years. That's really interesting so I, I understand you is somebody who was a practitioner for so long and now I have some distance from that and is spending more time advising technologist as opposed to being in the thick of single role. How is your? How is the? How has your perspective changed? That'd be interested in. That must be a very interesting journey going from managing day to day advising a variety of portfolio things today. About that journey if you will. I think it's a natural progression that happens in life. I you do, and then you manage those that do, and then you manage those that manage those that do so as you get older, I live. You tend to kind of walk a little bit further away and I believe you have your life. Insurance's learn all you can. Then you earn all you can, and then you return all you can, and so when I was in the middle stage, a working for Aspera, GE e.. J. J. an IBM. I was learning and earning as much as I possibly could, but then at some point you say now it's time for me to return back to or rations in ways that I couldn't before in. That's to advise the business in advice on how to do it. so yeah I your hands on and I. Remember when I started with IBM. Nineteen seventy-nine I think the I. Mac was introduced in nineteen, eighty or eighty five. The first windows was around the same period of time Windows operating system and you know we had you know a sixteen bit. multitasking shell by sitting on top of Ms Dos, and so we go from that to a large systems that I used to have responsibility for N. B. S. B. Tampa wrote JCL. Where mainframes and the data center was the size of a small house or Lard House and so income a long way from that, and I've seen the CIO's go from the nerds that apt to print things out on on what they call watermelon paper, the green and white paper that came out of the the dot matrix printers. And to be truly partners in in the business, the the. The World Economic? Forum says that by twenty twenty, two easily sixty percents of the global domestic product GDP is GonNa be through digital, so whether it be it evasion new business models new services new products. Advanced Technologies it's going to be digitalized so now. The CIO is not just a nerd who was summoned once in a while, but it's now sitting at the front. The or front of helping companies learn how to see opportunities learn how to seize them. Through advanced technologies learn how to scale them as well and so the the the transformation has been extreme and A. Good. Bad indifferent I think fifty percent, maybe sixty percent of CIO's don't quite yet. See themselves as that a co creator of the business model or co Creator Strategy. There's still sort of trusted advisers. And so that was the last frontier was the trusted adviser state now the the CIO's needs to become more true developers of the strategy along with the business, given that so much of the business going to be digitalized, and you look at what's happening today I. Forgot The C., E., o., the former chairman of Google says give be more crack some credit. You all need technology more than ever before because without technology, people couldn't be staying home like they are in this. You know and this. Is KKOB been timeframe so? The role of the CIO has drastically changed now. When I on the other side. I find it interesting. That I am one of the very few people that might ask certain kinds of questions in the board room of the CIO of the sea so so. When they come in and talk. All is look at me and say Daphne. When are you, GONNA ask the million dollar questions. That you're on the boards to ask, so it's it is different I. Find Myself Coaching Cio's I by myself. You know on the board for the companies. I find myself. Actually having the ability to translate some of what they're saying to the board members, so it is very very different from what I used to present to the boards now i. Am in the Board Room on helping the CIO's. Know how best present themselves well. Yeah that's really interesting. And thankfully there's been progress me. You were one of the leading edge people in terms of going from cio into the board room. Thankfully, some others join you of it's still there are a lot lot. More people have the ambition to do so then have actually achieved that and I know from actually our preparatory conversation. You were mentioning. There's some people that may wish to don't really know. Why or even you know. They may not even understand the realities board membership, and therefore may be kind of a wish that shouldn't be fulfilled. Talk a bit about that. It'd be interested in your perspective there sure when I was in hospital. I was a senior vice president CIO and reported to the chairman. At the time, and I had to present to the board every quarter know it was either about Cybersecurity, or was about our portfolios about the business benefits it was about the budget strategy whatever and I would walk in the room and it was always quiet, and these folks look so smart, and they were so well dressed and I'm like what do they do? United had no idea and so one of the things that a person has to do is I understand what does aboard do? And it's the demystification. Call defense defy and understand. Why does avoid exists Why do they call it service? And you know you really are serving at the pleasure of the shareholders when you dealing with the public company like the ones that I'm on, and so you have to demystify what kinds of boards are there? What industries do I want to work in like my husband being a pastor in May not serve me well to be on the order of a Cannabis Company for instance, and you know I don't know if anybody would understand that. Or, would I want to work on a order of tobacco companies? So there are some things you have to really consider when you think about demystifying. What is it more do? And and what could my role be on board? What value can I add and then you kind of go through the steps and say well. Do I want to be on a board I notable does. Is it for me? Do I have the time I? Remember when I was working in in order to America before I retired I had opportunities to join a board and I was told No. You can't join a public board and not for profit. Yes, a for profit not so much in the reason, why is because you are serving at the pleasure of the board? If for some reason like recently happened with one of my boards, the C. E. O. Says I'm going to retire now. One of the first responsibilities of a board is to manage CEO Succession and you. We met every Friday for about four five months. And we had to fly to New York influence Chicago interview. And when you're working in corporate America, role sometimes it, you'd have to choose. Do I do my job. Where do I do my board job? And so you gotta? Make sure decide that you got support. You've got the time. To do it in that you know what value that you can add and what value you WanNa. Get back from the board. Do I have good references that will support me in that well. My family support me. And so once you made that decision then there's things you have to do in terms of. How do you show up on link? Din Making sure that you connect with as many people as you know can help you. Creating your elevator speech about your value contract. So there's things there's a true litany of step set. You go through to do that and you've got to know that you've got the time that you've got the skill. They're companies that. May Be going through a distressful time right now, and if you have a skill in driving turnarounds, you might be perfect for the board, or if you have taken companies public before, and you know that there's a company that wants to launch an IPO. You might be perfect so I believe that a board member has to reflect the community or the customers that the company works with four or the challenges and opportunities that the company is facing, and so if you don't meet any of those, it could be a tough road to try get on a board, but you've gotta know what is. The side that you had the time and then there's some things you have to do in order to get ready to to be considered for. Yet? It's interesting and you mentioned that the initial foray for you as it is for some people was through the nonprofit roots so to speak. You were A. Member of the Board of directors of the Third Thurgood Marshall College Fund I. Wonder If you're talking about that earlier experience and what you learn from it that served you well now view continued on to to to profit fords beyond that. Yeah I. I served on that one Thurgood. Marshall on The EVANSTON Art Museum. Robert Parker assisted living homes out of new, Jersey and they were. They were subsidized by Johnson. Johnson. Not for profit, and what you learn is certainly governance goes because just like in public boards. There are a management team that has to get something done so very much i. can that sense that the board is there to help? Provide guidance s questions help lead. They call noses in hands off. You cannot do the work that you certainly ask. The questions to help guide guide the work. So you learn the structure of aboard you learn the auditing aspects of the other aspects of from a strategy standpoint, session planning, and and then you carry that forward I think what's also special about a not for profit or is mentioned a David Stern was on the Thurgood Marshall Board does for MBA Commissioner. But there are you know? Tons of people that are on those boards that are able to potentially help you into your foray into a Bang Board or eight for profit, or because some of the people that are on the boards, actually owned companies or sitting on boards as well, and when you do a great job in your, incite all your thoughts or your helpful to the management team your notice, and when you're noticed by the people sitting around that same nonprofit table, then you're certainly a candidate in their mind for a for profit board. They may be sitting on or maybe sharing themselves. Yeah. That's interesting. He talked about how. As a former, a technologist, hearts that you have a special depth of knowledge when the CIO the companies that you're on the boards of in the rooms, ask the million dollar question, probably some of the most the translate what they're hearing I'm curious. Are there other as you think about the value of a technologist, a CIO or former CIO joining a board? What are some other things that come to mind? You think our greatest value. Yeah, well, when you spoke to on my board members yesterday. I used a charm that you probably have heard more recently. Is embiid extras leadership, right and evidence leadership when you think about it in board Santana Cio Sense. Wards or CEO's have to on one hand drive offense. With with digital on the other hand, they have to drive defense against cybercriminals right so I call that a two fisted strategy are evidently. So the role that a CIO like myself or the CIO that works for the company will play is to help the board. Look at the offense side. When you look at digital transformation when you look at, how can we use technology to exploited even more automation are PA. Can you find ways to cut cycle time and and cut costs than in using things to help the company do better even within their core competency, but you know organically helped him improve on the same time. You can help them exploit or explore new opportunity. New markets new adjacent sees a new business new collaborations using advanced technologies like. or deep learning, machinery or whatever? And so on the one hand technology in the room given the fact that sixty percents seventy percent of GDP is going to be digitized that. Can help the company think about technology from an offensive standpoint likewise when you look at all the threat actors that are out there on the defense side. The CIO needs to be able to ask questions about what are going to be the real risks to our business. If if we should get hacked in, it's not a matter of when it's. Samat whether it's matter of. I always say that hackers don't break in they log in, and so how do we make sure that they're not logging into our in our bodies? And if they do have, we protected our crown jewels whether it be the IP, the drawings, the recipes, Pi, or whatever the case may be so having that information in the hands of of the CEO's that are on the board. Qualify Technology experts that are on the board will help the business. Think about technology in a new way after all if you don't understand. The business or technology, how can you govern in our job? As leaders in board members govern the business, but if we don't understand technology, how can we govern? That, which is going to be a large part of the business? The great point dot me. gee I wonder. If you can take a quick moment, and just you mentioned that it isn't important thing the needs of a certain company aligning maybe your own background or the kinds of extremes. Is that you had you mentioned the you know, cio, this can come in with a company when it's gone public, perhaps joining the board of a company that has the addition to do the same He talked just a brief thumbnail sketch of the three or profit boards. You're on now, and what kind of attracted you to each of those opportunities or their disgraced boys out our lame in alphabetical order am and Helga. An healthcare used to stand for America's mobile nurses. We are a organization that has right. Now I won't say they're quite on the front line, but we find hostile. Find Doctors nurses to place in hospitals around the country. So they're very busy right now. Finding people and doctors who can go to New York or go to California and Texas, who to vote away ever and now so it's really critical. It's led by Susan Sokha. She's a CEO of the company and so we don't have a supply chain We don't manufacture per se our our product is people in our in our outcome is saving lives, and so that's really what we do there. In that's a phenomenal company. Be a Barnes Group is the second board that I'm on. And we are aerospace company ended industrial tooling company, so we unhelped Safai engines to the Boeing's of the world who Airbus's of the World Etcetera, and we also provide other chemical, industrial arts or healthcare industry, automotive ministries in many industries that we all know and love. That's of all old family company under sixty years old, but it's certainly a publicly run company Today and but it came out of the Barnes family. Then on my third ward is a Masonite company. We are the one of the world's largest menu. designers many in distributors of doors I never knew how many doors. Existed in this world whether it be in your your doors, exterior doors, wooden doors, arbor glass stores, steel doors and I think make like some eighty thousand dollars a day. And so. We do a lot of work in in in in renovation in new construction and things like that, so all three companies are fairly different to or manufacturing one is not. But all of them are dealing with with Toronto. Viner virus in in their own way, all of them are dealing with liquidity. And how do we make sure our shareholders remain happy? How do we make sure that our employees are very safe and taken care of now? Do we make sure that we have technology? taken care of when you look at zoom being zone bombs. We WanNA. Make sure that doesn't happen to us How do we make sure that video conferencing is secure? Should we do? How do we make sure that the products in the? Data that we have that. It is not ending up on our employees, desks, desktops, but rather inside of the company's firewall in so we're having to be concerned about things that people concern themselves when they're in the corporate offices. We are now having to worry about distributed. Technology that's out there in people's homes, so lot of opportunities or CIO really make a tremendous difference in companies like those. Great examples you've been overviews I wanted before. Let you go Daphne I. wanted to ask you. You were a real leader. A pioneer in many ways as a email email color in the IT field when you became a cio weren't necessarily a lot of people who were or women and women of Color who held those? Some progress has been made when one can think a good number of women as well as African American women and others Keller, who who joined the ranks of of CIO's. Can even take a moment and reflect upon where you see sort of the state of the Union of diversity among the it ranks. That's a phenomenal question. I do see a lot of women more and more that are taking the role of CIO. She digital officer and many roles in in the technology space, and that's GonNa. Be Proud of and I believe that just like an on boards when you have diversity of the input improves the quality of the output when you have more dis- different thinking you have i. think a lot more capabilities within within that. I don't see as many women of color. As Seattle's as I used to I remember when I joined hospital I broke the glass ceiling. I was the first woman to report to the chairman, and was the first person of color female colored to report to the chairman as well and but they weren't alive so when I go to different events, I go to advance our HMG or semi events, or whatever you don't always see you see a lot of men, you see more and more women, but I am accustomed to being. You know maybe one of a handful, maybe only one handful of women of color, so we have some some ways to go there. But I. Think it's just a matter of you know keeping working on that making that a high priority for companies. It's not a fairness. Issue is not a parody. Issue was really a business issue, and I think more and more companies that realized that. I think they'll be better off, but we have some some ways to go on that, but the women I think we've. Made some progress there. Real great deputy. Thank you so much for joining me today for sharing your perspectives about your tremendous career. The things you're doing now, the Ray, you're doing on boards as well. It's been a great conversation. Thank you so much. Thanks for tuning in and please join me next week when my guest will be facebook, chief information officer I teach Banerjee.

CIO Cio chief information officer CEO GE Daphne Jones Daphne chairman America senior vice president CIO Seattle Santana Cio Peter Strategy Advisor Technology Ex Johnson Johnson Timothy Caspi President Reliance Industries technician
Tyson's CTO Talks COVID & Digital

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

00:00 sec | 3 months ago

Tyson's CTO Talks COVID & Digital

"Welcome to techno vacation, a weekly conversation with people who are shaping the technology landscape. I'm Peter Hi President of Meta Strategy Advisor Technology Executives, sports columnist, author and your host. Each episode of innovation features, insights from top executives thought leaders at the intersection of business, technology and innovation. If you like what you hear, be grateful that you give us a rating on Itunes, or through whatever other sources you use for podcasts. Please subscribe so you don't miss a thing, thank you. My guess is weakest. Scott's Bradley Scott his executive, vice president and chief technology officer Tyson. The world's second largest processor and marketer of chicken, beef and pork products with revenues, exceeding forty two billion dollars annually has CTO Scotch responsible for establishing and driving enabling strategies across all of Tyson, foods, technology, platforms, information, systems, delivery, information, security, data, analytics, and leveraging emerging technologies such as drones and computer vision. Prior to joining Tyson Scott was the senior vice president and chief information officer of HP and HP where he executed the largest corporate divestiture and spin merger in history. In this interview we discussed Scott's purview, a CTO, and how it compares to his Paseo Roles Scott also shares insights into the company's digital transformation data strategy. We discuss how covid nineteen has changed the way in which people work as well as the new normal. The Scott sees emerging. Additionally Scott shares his advice to CIO's who have ambitions to join boards his take on data in a variety of other topics. Before we get to our interview, I wanted to introduce you to Timothy Caspi. Timothy is the former chief information officer of companies like Reliance Industries Sears and Trek Sawn in the warehouse group. He's one of a handful of goes to rise to the top echelons of a company in his case as president of an enterprise software company called Zo how Timothy wanted to share perspective from Soho Timothy Takeaway. Zillow crm is many multiple cheap within the next competitor while being featured in Gartner's magic quadrant, our deployment is way faster than our competitors. We just completed here deployment thirty thousand employees in one of the largest financial institutions in the world. And we did this in less than a year. Alex Tolbert former of healthy that they saved was seventy percent caused by switching from salesforce to Zozo Sierra Imagine what you could do that. Seventy percent savings in times like these. Maybe give that back to customer informs of deeper discount or share with the employees or delay putting your employees on the street with no income at all or invest in rnd to make your product portfolio, even more beautiful. Via whole thing that this is a unique time for business leaders in the world to do something special, and in that spirit we offered free use of our software to businesses that are struggling humbled report that over twelve thousand businesses globally have participated in this year's program. This is what it means to us. Without customers, Sierra doesn't matter. Therefore we're doing all we can do not only help. Our customers survive, but thrive in this time of crisis. Would love to know what the means to you. WHY CERTAIN BRANDS STANCE OUT! And, we sure hope you take a look at the whole and what this can mean to you. To your employees and customers. Thanks Timothy, and now onto the interview. Bradley Welcome, it's. Great to see you today. Grab Me Peter Good to be here Scott you the chief technology officer of Tyson and I wonder if you could take a moment, the CTO role if you gave you find ten people who have the title is CTO, they're likely to have ten. Maybe fifteen different views so I'm always fascinated here. A CTO translates into different environment, said argument about your purview. Yeah I think when Tom Hayes was the CEO that recruited me here. He Vision of transformations critical path for Tyson foods. And he and John Tyson are chairman had CANEPA view. Blending traditional it stack with. Variable components partway so and my role here is I basically have purview of all technology at ice, so on whether it's working on bringing a drums or in computer, vision or machine, learning and putting in. Robotics. Those are the things that we typically try to tie together or to me. I think the industry is saying that that stack is becoming more and more consistently under the same realm, because one enables the other so loud that you're going to see more consistency and. Talk a bit about why you in the past. You've been a CIO a multiple times over I wonder. Did, you was important or meaningful for you to have one title versus the other. Wasn't an issue for me in fact. You know I think I. My motivations for coming to Tyson were because I actually grew up in the state of Arkansas and I add long had to cause California I've been out cal. Balance last whatever thirty years and I had just always kind of had a dream to come back and take what I learned and who I knew what I knew and and help my state. And so for me, whether it was a cio or CTO it really didn't matter, but then I think is the conversations yet got going. and. We started to understand that there's a bigger impact can be made at I. Remember saying to Tom. You know. Are You thinking about autonomous robotic retrieve thinking about parameter base robotics. We had thought about revise, and they said well. You know I think you get an opportunity when you get the right kinds of data because data going to be the new commodity to the world status. What's going to enable every day? And I think you have a bigger opportunity to bring all that technology to pair together one consistent cohesive manner, the benefits, your entire enterprise, and so I wouldn't have cared if they call the CIO go. I was excited about the role period, but then I think as it emerged into CTO roll, which is everything traditional transformation to your traditional CIO role? In your kind of technologists well, it was kind of like the perfect dream. Come true. We'll talk a bit about that digital transformation side of things. How's that translated into your environment? Yeah it is. It's very interesting Peter to be very candid with you. I think when I got here while I know when I got here, we were underway with a sat upgrade. Go live muscle instances and I I knew because they were variable instances this well that there is going to be some data challenges. And so really kind I'm one of the first things that happened. When I walked in the door was to say. Let's cancel that by NS. Reshape this thing so that we can do a single out, and let's give to a single data model. It's gift to a single. Approach, to data governance in let's get to a single thing around master data because all that data's really what's going to help us? And as we started moving through our digital transformation, there's been processed. Maturation also redesigned consolidation. We're trying to be within our supply chain. Ask for us. I think. When you're as big as we are in the food production area. One of the true opportunities for you really is to try to understand how much of what is going to be concerned. And, so we've started to look at building. That can predict consumption. Worldwide, so, what does this integration group eating more of or less than how many people in this generation of group are going to be this or not eighty this, and whether the growth rates of the generational groups are these geographic groups? And getting into the whole thing, because once you finally truly understand how much it's going to be soon and you can just how reverse engineer that all the way back to your supply chain, and so our digital transmission is really been flowing into that matter. And now we've reached a stage where ready to start moving up more broadly, have moved out on the edge with a lot of things at the on the on the edge with Iot. We've moved in more or computer vision and more more machine learning, and now we. In fact, we even have a laugh that we built a based on new robotics into production lines very interesting and you talk to. You talked earlier. Scott about the sanctity of data and the early conversations you had with the leadership team Tyson Foods when you came on board about that being so sacred for very good reason. Can you talk a bit about as it sounds like? At least in some areas, these were newer insights new opportunities Tocchet. Talk a bit about how you, your approach to data, strategy and environment like this. Yeah, it's A. It's a great question. Invited vast it because I think that. That, that's going to be something that most food companies are going to grapple with a pretty much most cvt companies going to grapple with is there's been a traditional manner or all these companies that manage state and how they use day day in at frankly a lot of forecasting have been based on historical 's verses. looking at projections. China move from reporting which I like to think of as that spilt milk. Right that your reporting on what apathy! There's not much you can do to change what has happened, but there is. There are things you can do to change rail. And so as you move from that reporting mindset into a predictive mindset, and ultimately to a prescriptive mindset, you get into a position where people start to open their eyes data, and I can even say two right now. Even with the covid nineteen situation have it's. It's been eight. It's. Because of some of the things that we've done a workhorse, he was technologies that we put in place at sea with. A done. We've been able to kind of run ahead. In Hell, buyer operations, folks understand what could be happening with. Their plans ranked so as we look at infection rates. We look at Take plant wax in the middle of five counties population each those counties we look at immigration, breakdown of those towns look at our. Population within those counties where they live within those counties. What was the outbreak? Look like within each of those counties, and then we can cut up by. Using the Richard model original general model to say what are the infection rates looking I can. Predict and say hey. This plant may have thirty five people that are infected today, but it could be as many as four hundred seventy five within four days based on where those people live. and. Where they may be finder, rosaries affects rates. Look like they're even things but traffic. Of what's happening is people who have in the past relied on spreadsheets and data that's in a traditional company, scratchy for Matt or in what I would call a quality now they're starting to see what real time instrumentation predictive looks like. And it's creating a stronger thirst for more, and so it's really enabling our transformation to pick steam and I think for our team You know when you when you're dealing with a crisis like this. People just want L.. They really WanNa help in knowing that we have these technologies these capabilities in place. We're at anal to bring a different level. Hell and our businesses are saying. Please give us more. Please give us more. Please march so. It's a nice situation. That's really great I wonder if you could talk a little about you as you as you've raised the the current, both health and economic crisis that we're in the throes of at least as we're speaking today. I wonder if you could talk a bit about resiliency both in terms of team in technology during this time, it sounds like a lot of the things as you were just pointing out a lot of steps you were taking the would would have been preparing for this specific outcome. had in many ways prepared the organization to some extent, a resiliency perspective. About how that translated during these times. You know I think these are first and foremost. I'm not being a smart guy by the President Times, but they truly are. There's no human alive, and it's gone through this this tale because I think the last time this happened was just almost A. Hundred years ago so. Many people that are old enough to recall that are alive of what happened, but go pandemic of this or should creates a scenario just epic proportions in so. There there are many many ways that we're all acted in his you. As you think about the durability and the resiliency of the workhorse working industry time, it's It's all consuming right and I think what you see are. People who are not normalized to this kind of flow are slowly moving into that and I think that you're seeing. Acceleration of things that that that may not have been moving at the speed that they're now moving, so let's take collaboration run. Right so when you think about resiliency. You're thinking about the ability to maintain accelerate for and in this case. If I have come to our executive committee are ordered said they were ready for work. I really WANNA, go and five thousand people just haven't worked out you know we have. Massive. Program up with HR would get involved and we'd have legal. Get involved, we have. The whole compliance in financial models all this stuff in multiple go no go decisions, and then we might come to the end of the. Big Risk. Make this happen. Yet. We've decided on a Friday that as Monday. We're going to be working from home for everybody's and what you know, so. And then Monday rolls around and. We go through about three or four hours of tuning our network in all of sudden boom. Everybody's having productive. Then we start to see. People are collaborating even more. Than they had before, and there's you know there's no to our breaks in the lunchroom anymore. There's no standing around the coffee. Machine or people are. They're coming sitting down grinded. They're very concerned about elephants. Safety of all of our team members who are and so that makes them WanNa work that much harder that much faster and I think that what we've seen is newfound efficiencies and newfound productivity levels through this. This the situation that we find ourselves in. And I think it's going to have a quite an impact on the the whole seeing it right. We're going to see when this thing in our Global Real estate harsh real estate hold up. You know. ARE ARE WE GONNA? See Hotels. Airlines have evolved that they've had in the past. Because we moved from doing what we for for rolling out the related products to our plans, we would send out teams. You know might be ten people or twenty people go to plant athlete. Bring this team up to speed on our. Don't it virtually? And so we're gaining steam were gaining speed through this. We May, we may see a lot of changes and as you go back to resiliency. The team hasn't shown any letdown yet. I'm not seeing that. The network has not shown any letdown. It's gotten better and better. I mean we were very concerned originally that when you get people at home, it's going to depend on her local circuits of the cost or Whoever may be and you got kids at home streaming media? Minecraft or whatever it is, they're buying. And, then you got AROD that they're trying to do more video conferencing, and so I was concerned about the resiliency of the network to support that, but it's held up He goes to stay a little bit more about digital communications today in the whole world digital, as much more effective. talked for a long time so I. Apologize, but there's so much to say on that topic eater indeed and I wonder then Scotty of perspectives on company. These changes are going to be permanent or reconsider I mean it sounds like many you bring up the great point that a lot of organizations are actually. Contradict or countries, or perhaps the original assumption that teams are actually very productive and. You've lived in places especially when you're in California, work you times for some people can be well over an hour each direction, giving them some of that time back Rasha themselves, but also gaining activity in the lack of a commute. So, what do you think about what the gain is? What's lost of course of team? Collaboration cohesion by being together the same physical location Do you have a philosophy that's? Coming together on this. Yeah, so thanks for asking that question, too. Because I'm excited about the new normals, it may be created I got chills on my arm because I'm actually very excited about it. I think there's all kinds of impacts feeder. I on on reading things about you know. Wildlife is returning dairies. They hadn't seen or right. Think about the fact that I sent a note to a few cars because I have homes in different places and I sent it out to our insurance guide, said they look you know I'm probably spending maybe on average ten miles a week in a car now across all of our cars, so I'm assuming you guys. Are GonNA rebate us in my back. We're not putting in the three thousand miles a month that you thought it was going to be these widespread economic changes. I think you're GONNA see a Lotta new found. It's changes I think we're GONNA. See I was mentioning to our chairman. They're going to be guys who? Startup, virtually today right and it's GonNa. Be Interesting to watch. The BBC's responded that say well. Let's say theater high together with twenty people. Peter Dose Pretty Darn good people on says let's start solving this problem in. They don't need as much money to support the burn rate because they're not out a ebony. They just sat out there, using zoom or Google hangouts, or whatever it is, and it's been proven now. The collaboration can be done in distance and I think it's going to really challenge some companies who in the past and limited by the GOP their giotto case. I believe that I can say my studio I found fifty people that I wanNA hire. That are in a city that we have no crisis in and I'm GonNa bring him on, and they're gonNA work virtually. And I'm excited to see what happens from that. Because I've long believed I learned long ago. Get the very best town on the planet and get them to eat vary. Ask This I think has proven that that's an acceptable approach. So I I get really excited about Peter Easier easier. Uncommon Times with unfounded results that are gonNA become new normal of our raise, a whole new level of productivity collaboration benching disruption. just changing the way we live in arid. It's. It's a it's. A IT'S A. Don't crisis in God probably said. This crisis is creating all kinds of normals that are beneficial to humankind so I'm excited about that's great. It's a good perspective. Is certainly a silver linings while of this? Yeah, Scott, I wouldn't ask you, also you. There are a lot of. CIO's CTO's who spire join boards of companies something you've done your on the board of artist, a bank in Springdale also on the Arkansas Center of data, sciences and Tedium, amendment that sorry. The team, rather the technology business management council a rap. Do and I'm curious. Just kind of how what your path board membership was. How how opportunities presented themselves the extent to which it something that you invade to folks of influence to keep you in mind, ultimate guess what recommendations you'd have for others who wish to follow your footsteps. She you always have the best questions in that's one that's on the minds of everybody, Peter, so yeah, I think you know my early board experience I or to not to be on the board of the national or two. And that is incredible award with a bunch of incredible executives. Leave that in, and so that kind of. Right. Scott Arden your hometown. That was a New Orleans. Yeah, and that's the I think. It's the third most visited museum in the world right now in the. Lead by an incredible CD in Stephen Watson. And it's it's just amazing. Yeah I. Don't know I think. I was. kind of Eyes Wide Open when I got on that board. That because we were trying to guide them. On Technology, they have a lot of assets that have extraordinary historical value. And that put me in. That position is joined these other boards. I think there are some things I can say. That are good advice to give and ends begs to avoid first off. I think the be on board. You got to be in a position to help and that's the mindset you know have a great mentor. One of our members guide any GORDY bannister. We talk about this. In the says you don't be on a board that you're not interested in. And if you're going to move into or role, I think some people move into the board roles for Canada wrong reasons. I think they think that this is the progression they're supposed to achieve. And they really should move into a board because if something you Wanna learn more about something that you can help a lot risk. In my case boards I'm on like vast. They're all about trying to modernize. Their technology reached out and so I. I very much enjoyed the opportunity to rain. That aspect to that board helped. Shape that company in the forward. The same thing with the National War Museum. TVM's aboard right? Bring a lot of expertise in sitting and dealing with senior executives in C. Suite, executives and financial matters look at the cost of technology, and how move some of that cost better. better uses There's that aspect I think if I were to try to tell people. What what should they do I think you need to I understand how boards work. What's your role? You're not a worker anymore in that will, but you are in many cases in advisor. You're somebody who's going to talk more about the safeguards that needs to be in place you're thinking about if it's a publicly traded company, the protection of shareholder, making sure that the company's not taking unnecessary risks, but also not taking advantage of certain situations to confirm that the company success rate so. I. I enjoy at I never boards. I've turned down because it's not something that piqued my interest or the role doesn't. Allow me to offer what I can offer and I turned down some because I didn't think that was the right person. Because I didn't know enough about that industry I. Didn't think I'd be better than anybody else. Just because I've been a CIO and Jan or something does make me that person I think you've gotta be able to help. To Be Successful. They make sense. I ate here at the end of our conversation. Scott would ask you about trends or particularly excite you. We've met you've named a number of the you are in the throes of implementing, taking advantage of from is not to better day. Analytics of what are some others you look in your crystal ball towards the future that are exciting. You that you're either thinking about or or initiating investment. To bring it back, but I think data's is the future of everything I mean every day. I have read that there's two point seven data bytes of data being created, and if you think about how much data that is a lot of people, don't twenty one zeros in a set of. Twenty, one followed by. Our. Some number followed by twenty, one zero seven. That's what the signs that is to give you. The visual perspective of a library of Congress is the largest information anywhere in. In in there, it has five hundred thirty five miles of bookshelves. So twenty one data bytes takes all the way to the sun and half of the way back, which is larger than five hundred thirty five miles so I think that I have of you in it and I said this before I think that there's so much data in the world today. Peter there is no question that is not answerable. I. Actually believe that you should be able to answer any question out there today because there's that much status, I think. Investing in data in those companies that really understand how to monetize data. Israeli where things are GonNa go, and I think that easier thinking about autonomous robotics. That's GONNA rely on data right so. Data for me is the number one thing is I think about what I'm trying to do with Tyson foods. It's all about making sure that there's nobody on the planet better with data than we are. That makes food. and. I if? I have a brother who asks me all the time. You know what should be investing in and I say super. The companies that the most data stick with the company's not monetize data. used data outta. Mind data not gather data in half access the most data. That's my mindset. That's great. I also want actually one last question I wanted to ask. You have been an IT leader in multiple technology organizations at Intel. You were the global cio at HP. you've also been a tech leader at Chevron I should note as well, but I wanted to. Especially in light of let's say your most recent experience prior to this one at HP, where you lead an IT function in a company that was filled with technologists across so many different important parts of the organization. Organization Different From Your Current Company, where ask you at least a preponderance of of technologists or in your it department I'm sure not exclusively, but they're not distributed to the extent that they would be naturally in an organization like an HP I wonder to what extent your time as a cio of technology company has shaped your thinking about the role now a CTO in an organization where that talent is at least two on a relative basis bit or concentrated any thoughts there by chance. While differences would be a CIO whether it was HP or at e or Chevron or Tyson. I think that It's it's diabolically different in in a company that has has not. I would say necessarily embraced a lot of cutting edge technology in the past. I think that you whether it was Tom Hayes or was Noah wide soon to be potentially deemed banks, they all value technology in. The job changes a little bit differently in a in an HP. Find yourself arguing quite a bit with somebody about different technologies because they sell Days Be. We don't have people who are selling some server some San Array or whatever may be and I may go out in by a technology that is in competition with what we have. and. I might say early in some of those arguments I might say you know one of the differences in UNBC as you're reading Berkshire and I'm reading the manuals I have to know all this or my team has no all fiscal dude and you really don't. When you come to place like Tyson foods or any food companies itchy company. They need to trust that CIO's take that same level of rigor into every decision that they make. Because you really trying to build at scale. The biggest difference I think a lot of folks in the tech stack companies whether you're in Silicon Valley are not naturally understanding scale or technology perspective, but when you're bringing newer technology into CPT's space, a lot of guys haven't understood technology from a sale respective, so you really find yourself trying to bring conversations to scale to understand why, and so he spent a lot more time talking about the role. Is Interesting because I. I may have kind of drifted. Decide on No, no, no I think that's right. I always find that so interesting. You know as a CIO technology companies. There's that old joke that you're in a sea of people who feel like they can do their job. Your job better than you. Whereas when you're the CTO of a major abrasion, where as I say. Our experts in a variety of disciplines of s O technology. There's perhaps a a different way or mentality of in that role. Perhaps yeah, I, mean I can't. I can't talk the depths of the Bovine. STOUFFER can I can't talk about both relented Ted Martin can. But, they don't WanNa get into the deep water with me about why machine learning works the way it works, or why works the way it works, but they do trust that we rejected together neither. Berg very nicely, said well Scott. Thank you so much for taking time with me today. It's been a great conversation. Great to hear about your career across a number of of important organizations. Of course, your current experience said at Tyson Foods and certainly wish you in your yours well during this, he's trying times. All the heater stay healthy. Appreciate, you thank you very much likewise. Thanks for tuning in, please join me on Thursday when my guests will be Daphne Jones, a former, cio and now a board member at multiple organizations.

Tyson Scott CIO CTO Tyson foods John Tyson Peter HP cio senior vice president and chie Scott Arden Timothy Caspi Tom Hayes cio or CTO vice president and chief techn President CTO Scotch California chairman Zillow
Index Ventures Partner Shardul Shah

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

00:00 sec | 2 months ago

Index Ventures Partner Shardul Shah

"Welcome to Techno Vatian. A weekly conversation with people who are shaping the technology landscape. I'm Peter Hi President of Meta Strategy Advisor Technology Executives Ford's columnist author and your host each episode of innovation features, insights from top executives and thought meters at the intersection of business technology and innovation. If you like what you hear be grateful, you give us a rating on itunes or through whatever other source you use for podcasts the please subscribe so you don't miss a thing. Thank you. Like yesterday shop Charles Partner at index ventures, a global venture capital firm with dual headquarters in London and San Francisco. Founded. In Europe in Nineteen ninety-six index ventures invests in startups across seed venture and growth stages. Charter will joined index in two, thousand eight and focused on investing and security data and business application focused companies. He was previously associated summit partners. In this interview, we discussed share rules thoughts on how the current pandemic is accelerated. Tech enabled shift to an employee focused culture rather than customer focused one we also discussed how a younger workforce deals with unprecedented economic shock and how investment decisions in collaboration have been impacted by virtual communication. We also cover his investment philosophy in how it's tied to empathy and community. The story of the we successful investment. He's ever made in a variety of other topics. Before we get our interview I wanted to introduce you to our sponsor Soho Companies President, Timothy Caspi prior to taking on his role. Information Officer of a number of companies including reliance industries, sears in trucks on, and the warehouse group is now at Zoa, a most unusual enterprise software company and wanted to share some perspectives from. You take it away off over one hundred absolutely has in the market zoo signs my favorite our product to execute paperless `electronic signatures. I don't know about you Peter, but I seem to sign a lot of documents banks tax recruitment window related documents seem to require signatures every single day during the pandemic hundreds of thousands of users globally have conducted their business of signing millions of documents electrically using the Hosein also, we are GDP. Compliant are signed does integrate with dozens of popular systems both inside and outside the whole and as usual, we fulfill the promise of the cloud of bringing to market affordable technology for all, you'll find those signed to be at least fifty percent less expensive than our nearest competitor and that can make a dent in your budget tries zone Hosein at Soho Dot com slash sign. Thanks. Timothy and now onto the interview. Ardal Shah welcome to technician great to speak with you. Here. Always a pleasure to spend time with you too, and I know you've had some legitimate thought leaders on this program like Mickey Buddha e advocates that into and of course, my partner Mike Opie some genuinely great. Oh, that you invited me along Oh my pleasure and and you certainly are. Very, much inappropriate member of this club so to say backed up. As a means of sharing, you're gonNA feed as I wanted to congratulate you on making the Forbes Midas list just out last week as we says at the time of this recording. I will flip you the twenty dollar bill after. I it was all my doing. That's exactly writes. It was not. It was not the fact that you were the lead investor in series eight for data dog who went when up this year. A great exits with duo security or basin in two thousand, eighteen it was It was just zone my recommendation. Peter. Well sure. I thought we might begin if you don't mind. that. Obviously. As we're recording this, we're in the throes of the pandemic and I wonder if you could take a moment and sort of reflects on now a number of weeks into this your own perspectives on what is changing out at especially be interested in your thoughts on what some of the indelible mark. Sorry. Even after when we get back to some modicum of normalcy what changes have happened that you think are going to in you as a result, the new Personally. Actual. Harm. If we got further step back Peter In the context of enterprise technology I think there's been far more humanity at play in the last three to five years than we've ever seen before and I actually think a moment like the one we're in right now Doesn't call for panic but recognition that there's an opportunity to bring even more humanity to bear and you know the how we work with people and and how we work technology. he you know at at one point there was I think a dogma the law was the customer customer's always right. and the origin story. I I I'm curious if you're familiar with that was an interesting time where retailers were trying to think about how to really interact with their customers of fuel shoppers and by thinking about customer satisfaction and putting customers. Upfront organizations like sears were able to take a really different view on on how to build their business. I think unfortunately, it's an old dogma and and the new dogma that I think many category leading companies will be explicit about going forward is that the employee is always right. And I think in the context of employee experience. This moment really tells us a lot There are people who have many different circumstances. whether they're single alone department or how families with young kids or how vulnerable folks living with them there's a lot more compassion I think in understanding people circumstances which which is actually speaking to not just the future work but like the. Literally. The physics, the Law of physics of business. and so I think one thing that will if I had crystal ball will change is how space and time in the context of business adapt I think people will you know work from different places at different times and as a consequence there Does employees will adopt. And leaders business leaders will have to find approaches. To satisfy the desires and if we get it right as a society who make employees have better grandma I'm actually convinced the output will be better customer experiences. In and as an investor who focuses attention on enterprise technology, talk a bit about the technologies that will further enable this. Obviously, we're using one right now in this recording but what are some other examples that are going to rise an ordinance as a result of this change in the in the physics of isn't as you put it? Yeah. I. Think Look I. Don't Ozzy is going to serve the most basic needs to employees and I think most employees. three things. They WANNA make decisions. They WANNA constantly learn and they WANNA. Have Fun. I think to your point I clogged collaborative technology. Products Legs Zoom right worse lack allow people to work more closely together allowed us to have some amount of connection whether that's through I contact or mode con that fulfilled is basic need of having fun and being social I. Think there are many products like dropbox that have bottoms up adoption, right that allow people to make technology decisions. That I think is really critical and and I keep keeping people excited. I think probably the area that I'm most excited about that hasn't been described as much as technology that's multi disciplinary So I think that in the future employees will WANNA work not only within their own teams but the line of work across department. organizations will have sales support, marketing, finance product engineering all working in a coordinated way to deliver a phenomenon, stranger, employee and customer. And in doing. So employees actually have a shot at learning a lot from other disciplines. and. So I think enterprise continues to focus on the most needs of their employees and allow them to make decision constantly learn have fun build allowed great businesses and products and industrial will be able to find great opportunities in products that playing those me. Talk a bit about your own sort of investment a philosophy. How do you inform your decisions as to whether to invest or not? Yeah, I get it not too dissimilar on Peter from how you protect your business. I'd be curious like how do you actually think about who from whom to listen and learn from as you kind of synthesized what you think will be the critical Technologies Products Practices Concord. Yeah. So I, deaf in my case, a lot of it is informed by my broader network. So the advantage I haven't you have certainly as well as a is a pretty big network of people who can offer me relevant details on decisions like those that I might make technology to were thinking about investing in a trend that may be rising or falling as the case may be and so testing those hypotheses with people who and hopefully some sort of statistically significant number of people to validate the hypotheses or or not. As the case may be is is a I think an important approach, the we use, and so as we think about using a new technology or replacing a technology getting that validation from others who Just to just to understand how they're thinking the same thing at least it gives us more information arms us. With Information Erin. Yeah I think it isn't do demos for us. I mean I've always been impressed. Peter with your sensitive to be something I. I really admire when when we think about the folks that we interact with we use a different word but I think it has the same meeting for you. We think about our community So we think about the the nature of the relationships we have with subject matter experts. in order to understand what they're buys, these may be budge that when they gave us a perspective on trend or a theme or product or technology we can wait that input in order to form our own perspective, and as you know, right, there's no shortcuts and building relationships and really bonding with people but it's it's something that we do a little differently than than other firms you know other firms will have extensively used third party services to perform diligence and collect feedback from really talented people and and I bombed the people that we think it's important to really synthesize that perspective by understanding who is telling us what? Yeah that that makes a Lotta Sense In as you as you think about one of things I was also curious about I was reflecting on this as someone who runs a runs an organization where that you know skews somewhat young. Basically, if you are thirty four or less, you've never been through a economic correction before professionally. And as this was the longest bull market in the history of the US, it's like you argue the largest set of population who never hats and so there's sort of an education that is necessary as to what our game plans like during this scenario after this long period where the uninitiated might be led to believe that you know it's constantly going. Up into the rights and I'd be curious in a field enter capital, and specifically your firm that at tends to invest in younger people not exclusively of course but gun after imagine a good portion of the entrepreneurial best dinner or three or four or less. How do you? How do you think about arming them with information? Or experiences or insights that are put to equip them to make it through in plans for this period. That's unlike anything they've seen before one the the amount of economic stimulus you know the data this recording, there's been about four trillion dollars injected into the US economy We've seen that kind of. Degree stimulus twice in the last twelve years and twice in the last hundred. For. The vast majority of us who are were at work These are unprecedented times and so I I'm probably a little bit more more I. I'd probably take a different view in drawing a line at thirty four Second we and this might be projection of how he's the result. We really value having a beginner's mind personally I've been clear investor I. Don't have any expertise myself. I rely on experts that you've had on this program anthea from Adobe or she likes me from a line right for you introduced us. These are phenomenally talented individuals. I think of a beginner's mind is some amount of freedom I. I'm unencumbered I don't have scar tissue I don't have you know these instincts that attempt to protect me or that dill debilitate some of my movement. And so often when we do invest in younger founders their bowl they're courageous. They're fearless their perseverance. They have a problem that they have complete belief and faith that they can address all. And it's intoxicating. It's what makes you know our our work really fun but can make it make very successful as well. So I probably don't approach kind of You know this time is moment time differently as an investor looking for entrepreneurs. WHO CAN NABA WE'S because I think there's so much that unprecedented and not known rather we look for people who have deep commitment passion to to solve real problems. And how do you during times like this? What sort of how? How is the shape extent to which you can share at least even generically some of the conversations you're having with the companies that you've invested in our how is heartless conversations difference today than they would have been in early February, for instance, with some some different sets of circumstances or different different outlook for them based in the you know near medium-term. Yeah we are going to be working with a nineteen year old Irish founder and the When we signed the term sheet, right the legal document that describes everything we're going to be doing together we had a virtual whiskey, which was which was the first for me it usually those are in person You know one of the one of the unique. Indexes, we've always been distributed as an organization across Geneva London and San. Francisco, and so internally, we've adapted a lot of processes and communication styles to. Work across media. We've always recognized that conflict resolution is very different in person versus over a video conference. and we've always appreciated that when nine people kind of show as Moscow. Mall rectangles on doom. There's a very different power dynamic versus when you have eight people wandering in one and the other and so in this moment, where many more conversations are not in person we actually feel really well equipped to adapt because we can communicate who we are. We can read body language we can build rapport over this media in a way the spill taught experience because we've had to do it internally for so long that many other firms don't have, and as a consequence, we've been really really active in in in our business. and we're fortunate to have great support from our limited partners in announcing some more. A few. I mentioned at the outset some some recent successes the past couple of years, data dogs, public offering IQ invested in that company when it was valued at seventeen million, I believe it's roughly ten billion in market CAP. Now, others that have been acquired by by major organizations do security by Cisco based by Zen Desk, both in twenty eighteen talk a little bit about the journey from identifying these companies when they are or or less than idea and that evolution to to such grand success, I'd be interested in understanding your own perspectives of of the role that you play in shepherding portion of that as well. Peter. I think success has many fathers, and if because folks are really, I should think fathers and mothers if folks are really curious about appreciating my contribution. I encourage them to to find a way to talk to any executive at data dog do although acumen or any of the other companies that I that I work with. The spirit of your question though is is really in in kind of understanding the role that we often play in in investment opportunities. So I thought I might try something different I don't share with you. my role in the least successful investment. I've ever made very good I like that. So we were talking about kind of expert networks, what one of the networks how I got to the. Nikki. For example, one of the networks have been responsible at index building is transport security. Sorry just for context. Yeah Nikki who's WHO's he he So we we've built a network and community of practitioners security who helped us understand, how unique and audible the perspective of folks like Mickey actually are. and. What struck me was that a number of practitioners from different industries and and different places in the world with telling me that the there is an emerging area a vulnerability where they would all use manual processes to automate response to you. And I came across an entrepreneur and we just completing each other's sentences about solving dishonorability about a month later I I ended up leading zero day investment To took aboard role in God you know rose overseas and got really involved. We ended up moving into company from one place to San Francisco. we introduced relevant practitioners and customers who have this pain We help build out the leadership team by recruiting executives, convincing them the opportunity and helping with some of the details. and. Along the way, it turned out that the market timing for this business with absolutely perfect and it's one of the hardest things to get right as an investor. You know you can bet on the right track, you can bet on the right team but. It's so hard to actually time to market, and so here we were like fired up that we had the right prom, the right, the right market and. The mistake we made. was that we try to do too much. The company tried to sell better government try the company to sell to small businesses. The company tried to sell to big companies. In Europe and the United States in Asia. And all of this complexity. was just crippling to a small company with relatively little resource. Basketball where the company is weeks away from going out of business. And you know in moments like the, there's obvious tension between the team made. With the creditors. With four members. So we stepped up and and financed the business get Brazil. and we actually really involved in engineering and acquisition which ended up enabling walk the folks to preserve their livelihoods and and a few folks to make some good money. We ended up netting like ninety seven dollar. And despite the outcome being like equivalent to a strikeout in my business. I think the combination of doing the right thing for the team inter mediating different and different perspectives and conversations amongst an organization. Absolutely the right thing to do. Like that one of these, I've always admired about your philosophy Shargel and your firm's more generally speaking is is this back actually I recently had a conversation with. Laszlo Bock from WHO knew who was speaking glowingly of his relationship with index and the fact that it is a people I culture harking back to some of your earlier comments the beginning of this conversation, it has an entrepreneur Index is unusual in its It's sort of culture and people centric city So speaks volumes there that story. Better. Video and audio, but we'll give it a go here. Peter. That's really great. I wanted to. Also. Ask You. So security is a it's come up a couple of times for obvious reasons among them that it's an area in which you you you have invested in its area in which you have some expertise. It's also an area that is if anything becoming more important during this this crisis as you know as. People scattered to their homes in the threat landscape thus Expands. As a result of that, we're seeing a lot of creative attempts for perhaps in some successful acts as well. and I wonder if you could take a moment and just Talk a bit about your perspectives about what's. What you're what you're excited about in terms of you know where you're investing or or what you're investigating within the security space at the moment. Yeah I there's some good news. There are. Great. Businesses that have risk engines that try to determine when people are trying to steal your account or my account Peter and it turns out when you're spending a lot more time in one place it's far easier to determine when someone's trying to log into your account from a different place. So I actually think there are real positive that should assure us that this change and work environment is improving our game security I i. definitely appreciate that there's a lot of fear uncertainty and doubt and whenever there's A moment of concern you get lots of people who want to make noise around that concept personally I find it to be extremely unhealthy There is kind of legitimate reason for businesses and enterprise to be thinking about corporate security, network security and identity And you know I had a great conversation few weeks ago with. A Ludwig. Chief security officer about last in an and Dave Merckel who's the CEO and founder of expel. Who to their credit shares in practical tips that I would that I would offer which is You know get back to the basics. So single sign on multi factor authentication backups, trusting Goo Google to create passwords and not trusting yourself to enter your mother's maiden name using password protect on things like him modern points like chromebooks, MAC books. These are all very basic steps that any organization can take to step up their security and meaningful way. And so as an investor, of course, I have the pleasure of. Seeking new investment opportunities. in spending time with practitioners like Adrian and Merck, I tend to be biased towards pragmatism, and so I really look for security products that Again, meet this human need and can allow many people to interact and use security in a meaningful way rather than looking for kind of walkable new threats which which can be. Real interesting from an intellectual perspective to understand kind of the psychology of different adversaries and and there tempting to do and trying to you know build off strapped to thwart them. But but think misses the point of what enterprises than in our society. Very interesting. I wanted to also ask you a year at the the clothes. You've already mentioned a few different chief information officer chief information officers who are among our common friends talk a bit about Especially, I think for those who might be listening who are less familiar with the symbiosis between? E, C. in the chief information officer community talk about it from your own perspective as to the value you believe bidirectional value you get by. Increasing the lab rations between the venture space especially enterprise investors in the community. Yeah. Start. All share. One thing we do right. What would you say before we? We don't date. All right. We we don't think there's a lot of. gain or pleasure from short introductions transactional type communication, and so I do think there's a population of entrepreneurs. There's the population of CEO's, and there's a population of investors who all would disagree with that statement but personally, I don't think it's meaningful to try to just make connections transaction only. for for the C level executives that we've gotten to know and my colleague Jacob. Super Well Peter. All See. He's done A. Great, job of helping US analyze appreciate the. Only half of the introductions we make to sea levels are two companies in our existing index portfolio. which is to say we actually from an index respect, we believe the sea level executive is our customer. we think the founder actually as our customer, we want to find out what people need what they want and why and if the solution is within, you know it just happens to be in a company that we've invested in. Great. Also great like we want to help her friends all their problem. I think from my best guys from A. CIO's perspective is that that can come across as authentic and resembles the types of relationships that they care about in. Foster. And if we can deliver on that commitment, which is that the high bar and high standard if we can deliver on that, we get to earn someone's trust over time. And occasionally they'll help us by making introductions or pointing out things that they see really meekly and again we'll along the way be able to understand what they're these are so that we can you know, wait wait that input. and. So I think it can be really beneficial to have this relationship. but it can take different forms and. Obviously, we have a point of view on how wanted to offer relationships. Last, question for you chargeable, are there as you as look to the future any trends or or technologies that are particularly exciting you as you as you continue to inform yourself as to where to invest and we're their growth opportunities what are some things you might call out? I. Think. Up the. Probably the cloud for enterprises I think it's just getting started also multi player Video which I think is going to be a platform and can foster new networks The the theme points you to might be a little bit under the radar is around friend. VELTEN. So historically I think most people have viewed the the most talented computer scientists. As working on back end services, think of these like chips and networks and IT turns out like today. People can connect across the world instantaneously like an amazing. What? The Internet has become. And it's it's on the back of a number of obstructions. Such that the best products and services in the world today. Depend on phenomenal digital experiences right and and I do want to ask you question related in a moment but but I think it speaks to the opportunity for front end developers who have been disregarded in the past to participate in value creation and a really different way by delivering on the promise of Human Experiences for for consumers and so facebook because then I think at the forefront of. Delivering a great. Experience to to users. Among many they invented to critical technologies wanted called react the others called graph. And I. Think there will be sizeable economies and multiple opportunities that are built against those two technologies in in this context of development. Very interesting. Appreciate you offering that? You said, there was a question you wanted to pose. So you Kinda Bend. So forward on digital transformation and helping. Different executives think about how they can become champions of digital transformation and thereby fact business outcomes in a range of different industries I'm curious how you think about not like this in in driving change in the context of digital information. Yeah well, I mean one of the great one of the really wonderful led the silver linings of this crisis has been the extent to which. Great Technology Leaders Information Technology leaders are. The work that they've done in in the past half decade in some cases if they were really progressive, the past decade in order to ensure resilience in their operations to variable is their cost structures to. take care of all the basics such that they can get much more involved in the innovation side of the House such that we see. So me now so many organizations that referred themselves as. A digital or technology company in the in the blank industry and I think you know cio CEO's deserve a lot of credit for that. In addition to actually the the tremendous amount of resilience were seeing in businesses during this time of crisis. If you compare this to two thousand eight, for example, which was a very different crisis of course, people would still going those read up their jobs kept going into offices of that time It budgets were being hacked away like others as well with with a machete oftentimes and those that are cutting budgets. Now I think are doing. So with a scalpel recognizing just how important now strategic this all is I think the other side of it is, of course, there's this there's this duality is by rotation between those businesses. Of course, there are some that are digital businesses, full stop that's advantageous relative to those that are exclusively in person you know -mercial enterprises, one sort or another but those who've developed who have advanced helped advance the cause such that there's greater degrees of digital business done greater degrees of ecommerce done they're the ones. That are now enabling these companies to lean on that side of their business even as some of the traditional ways in which they were revenue may be drying up to some extent and thankfully, I, think they're now seeing a lot more credit a s to the again, the progressiveness of of that outlook I like to think there's going to be a number of CIO is on the back end of this were already seeing pre-crisis a lot of a lot more. CEO's who've advanced grander rolls in over products becoming operations, officers, even becoming CEO's in I think in deeming board access to a greater extent I really feel like that's going to it's a crisis like this. That will. Multiply that effect as people recognize the value that's been driven and derived by the great work of of technology and digital executives. that. Now I I I'm hopeful that. To your point, this can allow people to become even more. and I think the the role the CIO is becoming much more tightly aligned with employee experience, which as we've talked about a blank is paramount to becoming the best business in any given vertical, and so I think it's it's natural that. If the great springboard into even more strategic roles opportunities. I I used to say I. Thank. You don't have to save as much as I once did especially. A half decade or decade ago if you ask the average chief information officer is river client was it would often say their client is there are colleagues which was this declaration of distance between Did ultimately how the organization created value, how how it gets revenue and on the one hand there's a nice aspect of that which is tied to perhaps too. You know in some ways to what you described in terms of the CIO's ability to impact employee engagement, employee experience, these sorts of things I think the extent to which they've also got much more meshed in the in customer experience, and hopefully thinking about the interplay between those two employees in customer experience it becomes so much more strategic because you know. There are one of the most You know the rare organization into the CFO in the CHR. In some cases also executives in addition, of course, to the CEO who see the entire Operation where CIO's have been left out of the of the release strategic conversations as been there that that distance to the actual customer where businesses done and those that have bridge that gap really are. Now, we'll have I think a world of opportunities that that one could have only dreamed up a decade ago for this role. Excellent. Shaw thank you so much as always a great conversation. Great to get your perspectives. Thank you for for taking time out of your busy schedule to to speak with me today. It's a it's always a pleasure. Bitter Been. Thanks for Tuning in please join me on Monday when my guests will be Bill Miller, the chief information officer of net APP.

Peter CEO United States CIO chief information officer executive founder Europe sears Mickey Buddha index ventures Nikki Timothy Caspi President Ford Soho Companies Ardal Shah Officer Basketball Charles Partner
DeMarcus Cousins' meets Warriors media

Warriors Off-Court

28:26 min | 2 years ago

DeMarcus Cousins' meets Warriors media

"Two wars awkward the San Francisco. Chronicle's NBA podcast. I'm your host wars beat writer. Connor return? Oh today. I'm joined by sports columnists. Bruce Jenkins to breakdown DeMarcus cousins introductory press conference. The day. We've all been waiting for finally came to their DeMarcus cousins introductory press conference has been two plus weeks since news surface of the words were signing him to the mid level of five point three million dollars. And he's finally. You know, what's in Oakland was at the practice ity making his formal introduction. Bruce. You were there today. What what was your big takeaway from from the presser nothing particular came out of it, nothing really dramatic thought. It was interesting that he said he plans to come back not just in good shape. But better than ever, you know, he's pretty confident about the way his rehab is going. I think expect him to play in January probably pretty realistic. We don't know for sure, but you know, through some light hearted moments in there, which I think people kinda wanted to see he's he's generally not a terribly, you know, funny engaging guy he's kind of quiet and got a naturally skeptical. But he got off a couple of good lines. Somebody asked him if fee and Durant and in Draymond you just get in a big brawl now and get it over with because. Yeah. Might as well that. Yeah. You could tell it was joking. It's funny lines about Klay Thompson for being for such a dull guy, there's never a dull moment, and and it was kind of dramatic ac-. Standing there with that number zero jersey actually looking at the jersey that he's gonna wear and realizing that the warriors are going to have five all stars on the court that some point. And if he's the DeMarcus cousins of all that's going to be pretty pretty formidable. Yeah. I think that was the weirdest thing for me is, you know, there's so much talk about something like this when when the news breaks, but it doesn't really feel real until you actually see him on a stage holding his New Jersey. Even when they announced that they had a form that formerly signed him. It still didn't feel completely real. I definitely found myself a couple times during that press conference kind of letting my mind my mind wander and thinking I'm actually going to cover this this season. Like this guy is going to be on the same team. Kevin Durant, Steph curry Klay Thompson, Draymond green. That's insane. But there's a lot of reasons why this is happening. I'm sure anyone listening to this podcast kind of knows the basic backstory he had an achilles serious. Achilles injury in January. And because to him had no offers on the table in free agency. There's some dispute whether or not New Orleans had an offer. But he says there was no offer. So he actually called Bob buyers and said, hey, can I sign for the mid level? And of course, you're not going to tell four-time all-star, arguably the most skilled big man in the league that he can't sign for five point three million dollars. So just another example of how far the wires of calm. This is a team that not that long ago struggling to get free agents. And now they're having guys like DeMarcus cousins, call and ask for contracts. But I personally think it's an ideal situation for both teams. For one thing DeMarcus. He came rehab, not only his body and have plenty of time to come back from that injury. There's going to be no pressure for him to return quickly, given what the warriors have available, but he also can resuscitate his image. You know, he he can prove that he can be on a winning team that he can he can play a role that he can swallow his ego a little bit, and he can be a winner. This is the probably the most towns of player in the league. That's never played in a playoff game. He's been the league nine years as never played in the playoffs, which is kind of crazy when you think about it you have to keep in mind that seven of those seasons where with the Sacramento Kings. But the pelicans actually played better without him. You know when he got injured they played better in the made the second round of the playoffs. So I think there's a little bit of a chip on his shoulder because of that what do you what why do you think this this marriage could work? I think what you said about the timing is that it's it's. Such a relaxed situation for both. You know, he's not going to be rushed in. I think it'd be it'd be almost a kind of bizarre. If he were just going to be the starting center from training camp on just like just it's jolt. I mean this way even though he won't be running at full speed in practice. He'll be able to run through the sets. You know, where they expect him to be on the floor at certain times, you know, w dumping the ball into the in the low post to him at some point. They can just work on these things. There's no way he could simulate being in a fast break with the warriors. And I think that's you know, as we look ahead, maybe a little too early. But you know, they there are times when they're coming down the floor four or five times in a row and clear Steph is casting off dream on his casting offer or Igwe dolla and all might not even find cousins, and he's not been known to get back on defense necessarily on a consistent basis. Anyway. And we'll get frustrated just running up and down for no apparent reason in his mind. But you know, he's gotta realize who is playing with. I don't think he has right now. I don't see him having any problem. Deferring to anybody at any time. Because you know, he knows who he is. They know who he is. He's going to have an unbelievable impact. And it's you know, it's just a great thing that they they can do this on their own time assuming that he's not out until like the playoffs start. That would be very awkward. But if he comes back with a month left in the regular season that would be ideal. They'll get a good shot at him. See what see what he's looking like. And then when the playoffs start they'll know what they've got and how to use them. And I think in you wrote about this today. But one thing that is is very important is the biggest issue. The warriors had last season was their own complacency. They were their own biggest opponent a lot of times. You know, they just when you're chasing something for the fourth straight year. There's just a natural inclination to lose focus. And I think one one of the biggest reasons they had that issue last year as they pretty much brought back the entire same team from the previous season. There was nothing new the previous season. You had you had Kevin Durant. And he was a new factor that made things a lot more interesting. Lot more exciting for all the returning players. The last season. You know, you're new players were Jordan bell Omori Caspi, Nick young guys who are fringe retations players best. So I think to have a new piece like this that is an all-star caliber player just makes the whole season a lot more interesting. And even when he's not playing, you know, even when he still rehabbing from his injury early in the season just knowing that he's going to come back is going to make players that much more enthused. You know, knowing that he's around that he's a part of their team. And then when he does come. When it really matters toward the end of the regular season. You know, they're going to be more apt to take the game to another level and even be more Dowd. And because they wanna make sure he's on the same page is them. Now, make them even more ready for the post-season. So I think that beyond all his we could we could talk for hours about how he fits into their system how he's gonna work in their dynamics. But I think that might be the biggest gift that he brings. Yeah. I think it's really going to be interesting for the players to have this sort of challenge. I would imagine curry and Draymond on the boys. Even welcome. You know, seeing the darker side of cousins, you know, in the in the locker room, and that's going to happen. And you know, how how are we going to do with that? We we're pretty sure we can we can keep this guy to where he's into it. And he's not disappointed. We can we can diffuse, you know, maybe a nasty situation with a joke or two, and of course winning. You know, always takes care of a lot of that this poor guys losing team so often no wonder he's early. Early time. But but I just think in like you say, it's guys get complacent. We saw that. I don't think they ever flat out admitted they were bored. But they talk about being, you know, having a little lack of motivation. I think the atmosphere and oracle wasn't quite as nutty as it had been before. Because people just here they are again here these same guys. All right, Nick, young, whatever. But you know, these they're gonna win again. And can we get to the play offs? You know, now they've got a whole brand new element to incorporate. And you know, it's going to be really quite different on both ends of the floor with this guy on the team. All in a good way. You would think, but it's it's very stimulating. You know because they've got the best. They've got the best offense in when they set their mind to the best defense in the league. Also, and they get to add this guy to it, and refine it and different spots on the floor. And I just think that's going to be very stimulating for a team that could use a little of that some some full disclosure right before you walked in here. I was having a back and forth with a copy editor about my store. For today. We were debating whether or not I should include the words stiffs in referencing. All the previous centers, the wars of had in recent years accent stiffs role players and rookies, and you know, you can make the argument that that's not necessarily fair to zyppah chilies of the world. But the bottom line is that he's a major. I mean, the big weak point on this team for the past. Couple of years has been the center position. They've been able to hodgepodge it together, you know, with glue and duct tape and have a decent rotation. That's that's worked enough. But when it really came to the games that matter you saw them leaning on, you know, Andrea Dala and Draymond green. And those guys the quote unquote Hamptons five if you wanna call them when it really mattered because they didn't have confidence in their big minjah L McGee played his role at times, David west it as well. But he was obviously over the hill. Zaza Pachulia a good screen center. But didn't really provide much beyond that. And then Damon Damian Jones, obviously, still project and Jordan bell and loonier still young. So you know, that was the big weakness if any goes beyond this period of success, you know, much better than I do that. They have struggled for decades to have a we big, man. I can't even I can't name an elite big man that the warriors have had in the monitor goes back to Robert Parish in the late seventies. You know, he was a he was young. And you always had a ton of talent. Remember, I didn't think he had very good hand early on. But you could tell he was a guy you could dump the ball into. And of course, he went on to great things with the Celtics, and and you know, that whole exchange yielded show berry Carol who was a pretty good center too. But he didn't have he didn't have the motivation. He he was he was kind of a slug, you know. And he's not well remembered by the fans and after that, so we're talking about the late seventies. Now. This is the first time since the late seven that's a long time ago. But I just remember you run TNC teams with with Mullen in Richmond, and in Tim Hardaway, and you think man this team could go, and then you're looking at like all Lister center in how far are they really going to go against him Dunkin. Right. And they never really did a few surprises. But and then you talking about Andrew's beat Ren's at the free throw line doesn't get any more depressing than that. And Eric damp here. I mean, it's just it's a it's a hideous list. It's gone really is. And and even even if you were to say, you know, we're going to we're going to build our team around around javale McGee and zaas up to Leah. Maybe a little David west and a rookie at Senator you go what you know. So yeah, you're talking about what you call him stiff rookies and role players. Yeah. It's kinda true. You know? I mean, godless us truly when he's back home and in Georgia, not not Lanta, George. He's going to be a God starting center. Championship team. But we we know a little bit better out here. But it's radical it's a radical change. And again, I think the players they they can't believe their good fortune here. They aren't they've got three rings a piece and all of a sudden here comes this guy, and they are truly going to be a complete team like like the Lakers were with magic and Byron Scott and outside, and we're the inside the Kareem and the Celtics with Russell, and we'll we'll in the middle withheld Grier. And Billy Cunningham. You talk about, you know, Willis Reed and Walt Frazier the inside and the out that's those are really great complete teams. And the words evidence to be that. Now, someone who I think is going to be really key in in DeMarcus cousins ability to acclimate not only to the system, but to the locker room culture is dream green. I think they're very similar and a lot of ways they're both very competitive. They're they're kind of goof-balls at heart. But they've gotten this far because they have this ROY. Organise to them. And they have this too nasty in this drive and. But the difference between them is that dream on has figured out how to channel his his Pravada in a way that is positive for his team now. Yes, he still gets a bunch of technicals. But at the end of the day, he's the emotional leader of this team. And that's maybe the biggest asset that he provides the warriors whereas DeMarcus has never been able to figure out how to channel his his emotions and in a positive way. He he's so, temperamental and moody. And I think a lot of that has to do with the fact that he was really frustrated in Sacramento there were there's obviously a lot of turmoil and disorganization going on there. And I just think he wasn't able to handle all that. So I think it will be easier. When he's in a situation, that's a winning culture, and he doesn't have the burden. In that comes with being the guy. But you know, I do think he's going to need to work on just fighting against his instincts a little bit. And and not throwing those temper tantrums win when he has in the past. I think dream on's going to be able to help them with that. Because they already have a really good relationship with their time with team USA and Draymond. I think understands DaMarcus in a way that may be other players don't so I see that relationship being key. Yeah. You know, we've seen Draymond mature a little bit each year going from a over the top hot head to a guy got himself suspended right out of finals game. And and you know last year those technicals are starting to creep up. But he said to himself that's going to be it. And that was it. He didn't reach that limit where he got suspended and because he just he just knew better. And now, I think you know, he's going to be a bit of a mentor. I think the cousins in the emotional category. And that's that's going to be interesting because we've never he's always been a guy to getting somebody's face. Like, you know, you weren't where you were supposed to be or you gotta get. Back or whatever, but you know, with cousins symptoms. It's about the refs. And it's interesting because that's that's gotten dream on and so much trouble. But I think maybe having the two of them there and cousins can be even more over the top than than dream on because he has been tended to Salkin and just lose. It just lose his focus and not be of much use. And that can't happen and dream on. I think he's going to have a lot of time trying to straight straighten out to Marcus cousins, and maybe a little bit to himself what he's actually doing here, and how beneficial that is and maybe in the process get view less technicals himself either that or they both get tossed out of every game in the first quarter. It'll be interesting. I mean think about it last year. I think that to the three guys at the most technicals were dream on Katie and the markets and now you have all three of those guys on the same team. So it's just how can they manage that? So it's not detrimental. I actually think that the time line of of cousins coming later in the regular season is positive from that Sandpoint. You know, he's he could only get so many TS in a couple months. So it'll be interesting, obviously, the big question Mark here is does he return at least close to one hundred percent from this achilles injury. This injury has been known to ruin careers in the past. You know, I I've heard stats where less than fifty percent of players are productive coming off this coming back from his injury. Damarcus talk today about how he's had conversations with several players who've come back from misery gay to Dominic. Well. Pins? Kobe Bryant wasn't Matthew's just Repco's new teammate with the warriors. So it'll be interesting to see if I don't expect him to be a hundred percent at least this season. But he if he can the lease be seventy five percent that is such an epic of great over what they had before. I mean if he was forty percent of what his abilities. Are he would be a great great? A great deal at five point three million dollars. But I'm just curious to see how close two hundred percent is do you? Do you? Do you see him having a pretty smooth rehab process or could you see it being more of an issue than people wanna think right now, I can't speak for his work ethic. And he admitted today how brutal it is to go through this every single day. Sounds like he's doing it. Just to watch him walk without any parent. This comfort is is great. And remembering it inside of him being carried off the floor. When he got hurt. But it's just going to be. I don't know. It's it's gonna be interesting. I think I think what what's could come of this, even if he's not running full speed is that when they're gonna half court set, and let's face it a lot of, you know, tons of big playoff recessions come down to that. And we saw the warriors not win in two thousand sixteen because they couldn't get it done in the half court set. And now I mean with the option of dumping the ball into cousins who can drive like crazy who can score with either hand who can bully people who can get his own rebound score. You know, he's at twenty plus score. Or and then kick it out who you're going to double team curry and Klay and Durant. They're gonna be feasting and the half court offense that in itself, which cousins may not may not have to be in tiptop shape for I think that's going to be what really destroys the opposition. And I think they can happen this year. Now in terms of cousins fitting into like an all out run up and down the. Floor style that the words also have in their arsenal. That's hard to imagine. It really is especially this year. Maybe maybe every year if he doesn't get back on defense. But I'll tell you that half court set. Nobody's going to have an answer to that. I mean, the reason the warriors are impossible to fend is because you can't take away for gas. You know, you you take away one guy. And then three other officers are open. You really can't take away five guys. Okay. So. You know, the options it's it's going to be so fun for Steve Kerr because he's just his limitless options. Now, the one thing that he didn't have his disposable for was a guy that you could give the ball in the low post and could just go to work on guys. He has that now and that same guy can also shoot threes. So the there anything he wants to do he can do and the other benefit of that is that because they have so many options and because they don't need to rely super heavily on DaMarcus. They Steve can cater his offense to showcase his strings and camouflage and hide his weaknesses. And that's gonna be key. You know, he's not going to have to do things that he's not comfortable with. And that will also make him happier. You know? So that it's just such an embarrassment. Of riches. I'm curious to see what role he plays defensively? Because that's obviously his his weak point. I think he has the ability to be a good defender. It's just when you're soldiering such a load offensively it's hard to give that's other side of the floor the proper attention. And so I'm curious to see how he if he's able to make significant strides on that side of the floor now that he's not going to be shouldering as big of an offensive load. I'm curious to see if he can pick up the warriors which heavy defensive system pretty quickly because it's different than anything else. He's done before. And I'm also curious to see if the if the warriors decide that they need to, you know, hide his defensive shortcomings late in games. If he's kinda sitting situationally late in games because they want a better defender at how does he handle that as a guy who's probably never been benched at any point in his career? Those are a few things that I think are going to be. Interesting. But the reality is if he can just play a role defensively and take some of the work off of Durant and green and the regular season in that low post. And then if you look at it in the playoffs, he actually matches up pretty well with a couple of the guys that they probably are going to see in the finals, I'll Horford from Boston and dwell bead from Philly, I actually think he matches up well defensively against them. And I think that will be a really nice asset that they didn't have come, you know, potential finals matches. It was going to say, you know, it's he's coming into an era in which there aren't a lot of really high scoring centers. You know, it's all teams are teams are destroying the opposition from the outside now, and we saw that with Houston cappella does this thing, but I don't think appel A poses a huge threat to DeMarcus cousins in terms of his offense. And like you say guys like him bead, you know, he he can he can score. He's very raw. And in cousins, I think he'll have a big problem. I think just it just to kind of clog up the paint. You know, he's not going to have to be super agile trying to guard a, you know, Kareem or somebody who's used to devastating low post score because they don't really exist. He's one of the few. So I think that'll help him. He won't be asked to guard another center like him because there really aren't many. Yeah. And you know, this was obviously the biggest news from free agency. But free agencies not over you know, the warriors have thirteen guys on the books now for next season. I've been told that they wanna go into training camp with fourteen because they wanna have that fifteenth spot flexible for various reasons, and I think that's probably probably makes sense. So the big question is Patrick McCaw comeback. He he has a qualifying offer as far as I know he has not gotten a better offer that the warriors of. Had to match it's looking likely that he'll come back next season. And if he does I think he'll fill that fourteenth spot if he doesn't, you know, it's anyone's guess who ends up taking fourteen spot. David west still has made no formal announcement about whether or not he's gonna retire. I would be shocked at this point if he returned he has said publicly that he his two options. His personally his two options were come back to the warriors or retire doesn't look like he's coming back to the warriors. I would think he retires. And he's been coaching a you this summer, and it looks like he's kinda just transitioning into retirement. So that's definitely something to watch one one thing that kinda got some buzz this morning was DeMarcus cousins is wearing number zero which collars number zero. And everyone's like, oh does that mean not playing anymore? Well, no before before he even signed cousins went and talked to God said, hey, can I wear your number and they made some deal and cousins joked today that. That makasi. Good negotiator. So and then people in the film when I tweeted that people were tweeting. I mean, oh, so that means he's going back. It doesn't mean anything. It's just when you have a guy who's a restricted free agent. You he's still it's still technically as numbers. So you need to have a conversation with him. That's all it means. It's like, Marcus smart. No my God. The Celtics aren't in touch with me. Well, what's going to happen? Whereas you're gonna go. Well, he went back to the Celtics. All right on a nice deal. So I would like to see what cost with the warriors. I really like him. He's super athlete. He's good on defense. He's he's been shaken by the bad injury. And I think he didn't come back shooting as well as he had in his rookie year. But I don't know. I think the guy's got some stones. I think he's he's he's an NBA player. I think he would fit. Well, there maybe as a off the bench shooter. You know, a guy who can drill the three. I'm not sure I don't know where they were. They get that. Actually, if they even are going to need it. But. We'll Jonas from three. They say he can't shoot from out there. That's true. But yeah, I mean, it's it's pretty much influx right now. People around the league are going. Yeah. Right. What are the words gonna do with their thirteenth guy? Wow. It must be a tough one. You know? But it does mean something around here. And you know, there were times last year when they realized that Nick young and Caspi we're not what they were looking for, you know, and they'd like to really Jack that up a little bit. So we'll see I think I think David west he's playing it smart. I think he's waiting to get a little deeper into the summer to see if you get said it's to play again because it's it's of like football. You don't think about it? You know? And all of a sudden it comes around you feel it in the air and just. It gets a hold of you. So, but I agree with you. I think he's probably on his way to retirement, and and so they'll have that spot. But you know, I I really have no ideas look at the free agent market. You know, what they're thinking. I mean, heck when they signed him orcas cousins who can predict anything it's gonna be fun nothing is ever dole. I mean, as I say all the time is the beat writer, all you root for good stories, and this there's going to be plenty of good stories next season this past season didn't feel like there was quite as many as the previous season. But I feel like that's going to change the season. We're not going to have to read about complacency over and over and over we're going to be able to write about cousins and how he's coming back from his injury and how he fits into everything. And that's what I'm excited about so, Bruce, I appreciate you. Joining the presser today. Appreciate you. Joining me on the pod it's been a long day. Hopefully, we'll have you on here. Again. Pleasure. The hardest man working men and show business. Used to be James Brown. Well, now, it's Connor Letourneau about an eight month vacation, wait seasons here. Most here. The show is part of the San Francisco Chronicle podcast network. Our theme music is thank you for playing by Ryan little courtesy of the free music archive. The shows produced by me and for Nando DS. For more words coverage you can false on Twitter at Khan underscore Krahn. And that Bruce underscored Jenkins one check out all of our coverage SF chronicle dot com also false and CB house some time give us some feedback.

DeMarcus cousins Kevin Durant Steph curry Klay Thompson David west Celtics Bruce Jenkins Nick young NBA Draymond green Connor Letourneau writer Draymond Klay Thompson L McGee Oakland New Jersey Draymond Marcus cousins Omori Caspi San Francisco
Ally Chief Information Data and Digital Officer Sathish Muthukrishnan

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

00:00 sec | Last month

Ally Chief Information Data and Digital Officer Sathish Muthukrishnan

"Welcome to techno vacation a weekly conversation with people who are shaping the technology landscape. I'm Peter Hi President of Meta Strategy Advisor Technology Executives Ford's columnist author and your host. Each episode of technician features, insights from top executives thought leaders at the intersection of business technology and innovation. If you like what you hear, be grateful that you give us a rating on itunes or through whatever other sources you use for podcasts please subscribe. So you don't miss a thing. Thank you. My guest today is that each with apprec- so tisches, the chief information data in digital officer of ally financial, leading Digital National Services Company revenues exceeding six billion dollars annual. Formation side of his role each oversees all aspects of technology including application, development, infrastructure, and operations on the data side. He has responsibility for all engineering data governance. Finally, on the digital side, he oversees the company's digital transformation. Prior to joining ally set, the was the chief digital and information officer of Honeywell Aerospace. In this interview, we discussed that teaches three pillared it strategy, which is focused on driving customer value, creating a compelling financial trajectory for all its shareholders investors, and executing all of that through a great culture. We also discussed the company's transition to a mobile workforce due to the pandemic and Southeast Asia's experience being on boarded largely in quarantine. Finally, we discussed the approach. He's used to create his strategy, what he's learned from his prior experiences as a chief information officer and a variety of other topics. Before we get our interview, I wanted to introduce you to our sponsor zozo companies, President Timothy Caspi prior to taking on his current role. He was the chief information officer of number of companies including reliance industries, sears in trucks on, and the warehouse is now at Zoa, a most unusual enterprise software company and wanted to share perspectives from Timothy you take it away except snow is an Australian recruitment agency that is focused on placing candidates with autism in tech jobs, they tried salesforce and workday and other tools. Here's the feedback from exceptional that. After they moved to Zohar recruit. I want to share that since exceptional move from salesforce to the whole are processed for profiling. Shortlisting autistic candidates has gone from days to hours. A recruitment team is raving about recruit. The system will allow us to find more autistic people jobs. taught you would like to know. The Zohadi Group transition came at a time of growth in candidate inquiry as employed in Australia are starting to hire again the ways the holy grail branks and rates candidates have helped employers see beyond the challenges. Artistic candidates face actually seeing their skills and talents tries a hoodie crew to build an inclusive diverse and dynamic organization at Zoom Dot, com slash crude thanks timothy, and now onto the interview. TISSUE TO CHRISTIAN WELCOME TO TECHNIQUES. Great to speak with you today. The Morning Peter my pleasure excellent well it's not I thought we begin with your role you are the cheap information data in digital officer at ally and. The these are three rules that in some organizations are. The purview of three different people on your case of course, consolidated to the responsibilities of one I wonder if you could take a quick owned and talk a bit about your Senate responsibilities into three of. Your adult suggests. I love too I definitely view this as somewhat of a unique role within the industry. As you said, I have three distinct responsibilities what stop. Let me start with data. I had responsibility for all of data engineering less data governance. On the technology side, I oversee all aspects of technology including application, development, infrastructure, and operations. then. I have the visiting side which starts with obviously the UI you x and human factors and also includes visits Mason or company. What what is not explicitly mentioned, but I also have the responsibility for his knee cease. Organization. See. So what's intervene smell? So the way I see is be have into ownership and responsibility you start off with designing a user experience. And then you hand it over to acknowledging to develop it. While security on musician secures the experience and we have data that helps us understand if expedience is working real outlets being adopted and if we need to change it so it's a good end-to-end light cycle. The Internet share. has given us the ability to take what I call a higher execution. Because all of these teams are reporting address. The obvious answer would be if we can drive efficiencies. Yes that's true but it has given us the freedom to take higher execution. Asked me think about building gable, these routing tunnel and external customs and businessmen. This opportunity has become a huge responsibility or me and Frankie one that. ME. To ally. We'll talk a bit about that. So you began your role in January of this year January twenty twenty. So you've been offer nearly six months. Talk a bit about, and obviously I hasten add A. to those listening to this I, bet you joined before the covid nineteen pandemic. Reared, its ugly head recent sort of in its fullest form a talk a bit about the company that you've found and the sorts of things that you. You did set your first strategy with the organization. Absolutely the company I found had three simple strategy. Leap pillars to the strategy that everybody understand the first one as. Relentlessly focused on driving customer value and continue to go the customer base. The second one is create a compelling financial trajectory or our shareholders and investors. The is execute that through great country. and frankly one of the things. One of the other things that attracted me to ally going to interview process was the exposure of the leadership team declared in thinking and the culture the exhibit. And my surprise everything was true. Once I started the role S. Some. Very happy about. The other thing that I found about company is how how I had reinvented itself older hundred year period. All started off as GMAC. Then it became a concentrated dealer financing organization than in a PICO financial recession since the bay depression. Be started a bank and he started a bang to be of the thing that traditional bank is not. So that is the company I found myself in also found out that the employee engagement was a at the top twenty percent of the companies that do benchmark against across industries. That was awesome deceit and the customer retention for those who came into us to do business about his weight at high ninety percent. which was unheard of Frankie for me, and the last thing that I would say that tied the boat to the company was it's one hundred percent Islam log musician. So it was a phenomenal playground for me coming in. And what I did was starting in January. Gave me the opportunity to study a lot about the company over the holidays you know listening to investor presentations looking at strategy death decks and talking to the business leaders And one thing I was intentional about was I wanted to create a blue sky strategy if you will. I didn't want my strategy to be influenced by what I might discover whether positive on ninety opportunities are. Are Growth Areas. I created a blue sky spats. And walking into my plus meek the end of the first week I walked through my strategy with my boss was the CEO of the company. I give them a lot of credit for creating the writing strategy as leading the country. So he he appreciated my strategy when I said that this is not one in it's my point of view based on the learning that I've had, and we will continue to evolve this as I talked to Mike Team members and business leaders in the breast, which is exactly what I started to do over the next. Month month and a half which led me to begin March when they presented this to the board of directors and yet I was awed excited to go execute it. And then go had different plants. So I had to boss my strategy and quickly get into court. We can talk about we can talk more about what we did there. He became a pattern dad code was not going to go away. what I did was socialized strategy with my second set second level leaders and the entire organization and it was a unique expedience. Technology Strategy. It was clean just like talking to you now where there were one, thousand, six, hundred people behind the screen. Not knowing what the reaction would be a but I received positive comments and. One positive. All of us being behind the screen is it gives opportunities both intervals expert last questions. So a lot of comments questions via email and chat, and then I understood that this strategy will seek. and. Then over the next two and a half months I suspect Set goods my second step which is creating structure that will help bring the strategy light. And two weeks ago, we created a a structure that was completely different from. What existed when I joined the company and the frontier focus was, how can we have everybody thinking horizontally as opposed to thinking buddy cly and nothing wrong with that David delivering extending while doing that or a specific line of business offer function not we've created Zanchi billers across the company. So we can take advantage of capabilities being launch or one business within other businesses as fellas take advantage of learning across the organization. Of the strategy in now might good step is including that people that are within that structure are set up for success. That in a nutshell has been my last six journey Allah. Fascinating as you as you point out not that you could have anticipated this in the early stages of this, you were certainly a tremendously advantaged having with so much thought early on into the strategy and united the as you mentioned some course correction. But generally speaking you add at a solid true north sounded like and then the pandemic, the associated economic crisis. Hits I'm curious How has that influenced or changed things from your perspective? Naturally, you can't go spend time with customers. You can't spend physically with your your team's your peers, your your your leadership and so on. But I'm curious what you've learned through this period given some of the differences we've all been forced to adopt our our lives and our business lives. Locked to walk through some of the stuff that we did. That led to our learnings. What I would say is the e let me give you the punchline. The punchline is. We have to be completely buttoned up. Or anything would be also have the ability to be scrappy. So To be. Prepared but depending on the situation whether it is internal customer external customer or changing market conditions behalf to be crappy to adapt. Some of the things that we did. was being decisive about, Ben, we bring honor in workflows. To be working from. we did that in early March, it took us less than four five days to be able to move that considering that twenty five percent of the employees have never will come home. And not the twenty, five percent belly ever from home was a big challenge for all of us. I was learning my. Organization. But I'm bank for my leaders to have come together to be able to execute. And some of the things that we did was. The I recall it just in case thinking instead of you know talk like chain thumbs you you talk about justifying material rival he'll be leave thought about Justin gave me. Toby said bringing a large one, hundred percent population own, which means our VP and infrastructure would be taxed. So be quadrupled it and maybe quadruple it within two days Doug was first. For us and mean doing infrastructure upgrade of that magnitude within two days and how you best it. Now, we had an all employees call and said, we are doing this. Great. Would you be willing to come and test it after midnight? And to my surprise over eight, hundred people logged in wanting to help us to be infrastructure. So the learning that I got was you have a massive operation of customers that are passionate about ally and we need to start leveraging. Saddam was a big learning. The second thing that we did was we created tendency for network given that all our calls that happening. The multi as as you might imagine and like every other company reacted implementation. Of Zoom, we did it within two days and everybody started a bich- appreciating us or being able to see each other to video and soon enough we hit a million minutes a day in meetings through zoom. So to handle all of that, we have to pull out. But what was clever that my team did was the split, the video audio traffic. So the video traffic never came into our VPN. Directly Event Clough. So there was a there was an uninterrupted video that was happening regardless of the taxing network. So that was another learning to do just in case. that was some of the stuff that we did internally externally, what we did for customers was to. And I'm proud to say. We've at one of the first institutions to go out there and author deferment in a forbearance in loans, auto loans in mortgages and athleticism lending customers and everything happened digit to. Be Thankful for sustained technology investment by ally. Of Year number of years that led to US modernizing some our mainframe backbones to of to a modern architecture that allowed us to launch this customer facing capabilities within two days and the customers able to diagnose long entirely online. So we were not asking them all into our context centers and then our context centers were busy, not being able to answer. So it was a huge win for us. That was our our BTC advancements with our dealer network. We gave them the ability to. Increase that advances defer payments and interest, and also we started the SBA paycheck protection for. All of this was happening rapidly and what we did was we took a step back said, we're launching all of this. How can we become more revolutionary versus being evolution to the launch of? So we advanced on entire journey and bought deployment, and once again, wedding bell customers off five thousand people and said, can you this for us and let us know what is missing? So we we are launching eight different DOTS and that is taking care of a variety of stuff for our customers, all of it from sympathetic. To to being able to understand how to do money moment. Easing the workload on Holler customer references So all of this word recently in fact, yesterday. has led us to being one of the leading banks in a market research study that happened that showed that ally was the most effective company in terms of communicating with our customers and not just communication but the toll, the charity timelines number number one in a hold customers around the loyalty to their band ally tonight number one, and if you her banking all over again and asked all customers to sign up with a new bank ally, gain the biggest share across all of the banks including the major banks so. He gives me a lot of satisfaction in the understanding that the work in the hardware that we did and what the teams did over the period of time as combat service. Great examples are really appreciate you sharing those satish I wonder if also had a chance to reflect upon what changes are indelible we've changed dramatically the way we weren't we've been forced to do. So this grand experiment that no one could have anticipated even just a few months ago, and you know are certainly have been some some negative consequences of. It but there's also been some silver linings of experience as well and I'm curious if you've thought, you could ensue the the aspects of what we're doing the changes that have been made that actually may be either permanent or at least bleed bleed into the way in which we do business. Even once we return to some sort of new normal sorts. I love you call it a grand experiment. Van Expert is actually defining the future work. And my boss, our CEO. said it really well, you know we may be going through this pandemic, but don't forget that we are writing history. and I take that responsibility. Seriously, we need to be able to take care of our. Customers. As Bellas or even better than we got over external customers if I can take care of my gene then the Oakland productive with he is going to be unmatched and it's going to resolve in a positive response or Austin log on bricks. I have a number of things that I think about when I think of future work. The first thing is a the business blocks has changed. There is no longer this nudge of saying, let me figure out what the requirements are. Let's go build it and will test to a small population than we rolled it out. No. My point behalf to become revolutionary than evolution evolution in a good example can you is when two thousand, eight, thousand, nine, happen? Slow was announced. And destler announced this fully autonomous car And they started investing diamonds. The reaction Crom made car dealers red yellow we see that but perhaps, it cannot be realized soon. So baber working on. Stuff suggests driver assist or lane assist zone, and so forth we all now know the market Over the last ten years what has happened in that industry. So that's a good example for us to adapt in a good thinking have. So we can think. Revolution of. The other thing is a tech has become the central action. Especially for one hundred wasn't long like us. I am often reminded that you guys are the back. So you have an hodge responsibility in terms of creating operating leverage and what I mean by that is how can I did or my customers the fastest way? Possible. And most efficiently. And the goal is when you in small chunks and you create operating leverage meaning I am going far with investment that I have. So I can take the rest of the money and invest in more girl and won't capabilities for my customers and it also has to give me quick rapid cycle learning and domes off and just keep the what my customers are seeing and what be have launched so. Being Central Action. Now and business the answer to all the folks that said you know we are delving from the of background. We never get the spotlight. Here you go. You you've got to Denver and you've got to deliver well What I've found is our productivity actually has increased who should have voted for multiple people. And it could be crisis bringing altogether you could be people working from familiar environments and work. It could be that You know there's there's a thin line between work life balance right now and they're working in shot butts of productivity and it's being intense. So the activity has increased. All of that are faucets and. These positive were changed. The following one is. Obviously. What? Are, we gonNA have one hundred percent workforce in our buildings probably not. So we have to adapt to a distributed at dial and hybrid and run. And the key is, how do you how do you select teams that are going to be distributed? If you WANNA be anti you probably want to be in the same time zone or maximum boost timezones does that still work those questions that have to be answered? Even, though productivity has increased, I am watching you know zoom fatigue and watching the tiredness that is creeping in and constant even minding people do take care of. Intellectual abilities physical wellness as well as mental vans. So an ally culture actually of recently we we announced company-wide holiday so people can just completely. On and and and reenergize. What's the the other thing that we have to think about this gallant upskilling given the remote natural? Given remote nature of interacting with business partners and understanding how you upskill the down as the upskilled at talent and you deliver capabilities. You have to think about how would you balance security with us it expects. So that's a conflict that has to be addressed. And another area for me is. How do you feed people who want to be constantly challenged at aggressive about maintaining their career back and how do you? Observe that and give them the right level of opportunity. So they can get promoted in continue the career path. The second base making sure that the country does not get. In a lot of my arm musician on individual contributors. Midday come in they probably don't have the context everybody else has and they may not know who to go to So we need to create virtual teams and probably make sure that there is paid programming or. Tutoring peer mentoring that is happening. So we can continue to foster the obviously learning becomes important, and then you have to figure all the way to a foster content brainstorming and providence. which happens a lot these days a how do you posted that through a video? So all of that I'm thinking about. And, and if I have to victor down the couple of things is automation all everything is going to help me west of the Denver on me and thinking about anything as subs. So it becomes easy for anybody that is Ching ally from any channel to help develop capabilities head. Kazoo. Gave these. would be our thinking thinking. Excellent a t shirts a bit much to save it. You we on boarded during the crisis. You did have some weeks before it happened, but I'm wondering Certainly. There were probably operations. You didn't have a chance to visit or colleagues of yours. You didn't have to have a chance to go see and shake their hands and so on. You just made that really important points of weighing how to represent respell aspects of the culture where a team that not be together as much certainly in the near term won't be together much at all am trees. Are there aspects of your own experience that you're reflecting on as to what has taken the place of a traditional kind of on boarding process that you would take to those people who join from this point forward. And A. Great question and one that has given me tremendous amount of money and wish me outside my comfort zone alive. Think about give you a few examples think about this fat is ye data executed? A? Traditional. Traditional method would be present that Executive Council. So my CEO, and all my my colleagues get to understand the strategy before roll it out. In. This. Environment I set up one on one time with each and every one of them, walking them through what the strategy was understanding their concerns and incorporating bad before I went and presented to the masses you know traditionally, you might do that. But now it becomes all the more important to to have a personalized content delivery depending on depending on your audience just with my own team. I had made it a point to have at least one in connection with every one of my employees sixteen hundred flights. Now have to figure out a way to do that, and one of the methods that I've got it is I I now have my authors. Include the endlessly dates in my gallon in my day starts off by thanking them for their years of service with the company. What it has done is created this one on one interaction with them. They replying back to my email, they talk about what they do the acne or sending an email. In fact, I, am the the most thankful one for them, taking the time and explaining to them what they do. So it starts to create context in my mind. And one of the uncomfortable things that I've done is I've created what a Celtic video that I send a big week and a half and it's betty. Sunday night video that I do for a minute and a half talking about what a stock of mine are the things that I've seen that. I have noticed that the opened rate for the video is eighty percent even with the large population. So Longing for this type of communication. So I have had to adopt my communication based on the environment is. Is. Agreed Insights I really appreciate your your willingness to to share the more about that. I wanted to take a little bit more time with the where we began, which is your set of responsibilities in you know the tradition, some traditional aspects of a cio role, but the adding within your purview this. Gold. Mine Lita and finding ways to to to assess it processes. and develop better decisions eat better decision making as a result at you talk a little bit about. That data components and the ways in which you in your team. You know. Accumulated data refined the data Help, your colleagues make better decisions as a result of with data's telling them to talk a bit about your data strategy. And Tactic West in. My belief is if I succeed in this data component of my responsibly, it will amplify accelerate the whole transformation at all off the business and also help us Advance and keep our position within our competitors. The way I look at it as I started understanding. It, anybody that takes on a new role. If you can understand the top twenty performance indicators of this across the business. It makes you very thoughtful. It continues to create curiosity in your mind to go understand why is that important and then as it technologies and another I have to understand what are the data elements and better they store so. That process that need to talk to a number of my business partners consume data from acknowledgee, and often what I heard was data is the oxygen off his business and you're depriving. So like I had to take A. Very drastic and intentional abroad on data strategy. The traditional method would be. Let's create a data platform bring all the data sources in in. Let's figure out what use is we can build on. What the team had done bright. My my rival is almost collect almost five hundred use cases that data can add value to and create a difference with business leaders who listeners. So. What we did was we narrowed it down and be forced to sell to narrow down fight data use cases that will provide done on investment this year. and. Based on those data use cases we figured out what are the components of the data that has to be built. And pull those data components. What would be be today that we can have great one new open source tools that began adopt all cots that we have to bring in. So those five data cases of use actually defined the build of my pushing of decentralized data platform that recreating for the company implant. And Egypt does have a regarding investment for this particular. And some of the things that have adopted is. For. ME wanted to create mandate management at the source that was the first step that took. So when the data comes into the lake, it's already prison. The second thing that we have asked the team to do is create a life cycle for each of the data element. So we know exactly been the usefulness of the data element expires. And two three years he ables and what are the variables and what data elements did they derived tables use so we can create this to run. All of this is to say, but the last mile later problem is extremely difficult resolve meaning the users of the data how would they use it and what they make up the data is extremely difficult to song. So what we have created his what we are also creating on creating the data platform and building the data engineering for the use case. Is. What we called ally real time analytics and insights, and that makes the data collected could watch them insights and which the Wahler of insights in the hands of the business users. So they will have a real time national so they can ask real inquiries and understanding sites from the data. and. We are doing this intentionally they could ask questions that will lead us to say that you don't have the data elements either plants or you don't have the data elements present. It gives us access and usage around what is important to the business users based on the quitting that they are asking. So we are building the foundation of the data platform being funded by the use cases that are going to market this year, and then we're also bringing in the business users to hack on data black, homeland, Bellas? What is working what is not working? So I can prioritize the next set of data sums. Radio. Not, my Appreciate you offering that Teasha, Wilson, dimension you you. You began your time as a chief. So to say a CIO at American Express, you added the digital officer to your title at Honeywell Aerospace. Now I mentioned as a the outset, you've provided the nice overview of the triple title that you had information data in digital. I also mentioned that there are some companies where those are divided and I wonder if you can just reflect for a moment on the wisdom now, having multiple times over having sort of a combination of sets of responsibilities that in other words, Asians might be divided among executives, advantages of having mets Zala dated when it's. and. One thing I often say is. Mike prior experience and what I have done, and thankfully what I have done in this situations I've been in. Has Built me up to this role in you pointed out some of those the advantage of having into and responsibility. Is it It becomes an opportunity for us. And the way I described the opportunity is. I can stop from designing user experience, building it understanding how it works as Melissa during and also providing infrastructure to make sure that it can be scale. But all my. The one thing that I've asked my team to do is you should build anything that you're building acid ally, your plus customer. So if you have that mentality, then you become the CEO of yourself or see you of technology. Now I see myself as a business unit I see myself as a revenue generating unit as opposed to low-cost you. That is the opportunity that I have given all these votes coming together. The. The other opportunity is looking at things horizontally as opposed to. When when you want to see how you'll have CEOS supporting lines of business, and then you sort of have backoffice technology there. Now I have the ability to make sure that all of them are hunted Sonke and they're serving the CIO's that are serving businesses and I only have. One of one that faces off all of the banking and consumer products in one that faces onto the to the Bronx and all the others are so being them as in done customers. So now they wear the hat off allies, my bus customer how do I build this capability in that in a nutshell is the biggest advantage. Makes a lot of sense before I. Let you go set the data ask A. Question about technology trends I'm curious as you look to the future say a couple years out we not to say, we haven't already talked about some things is certainly qualified but are there other trends that particularly excites you are making their way onto your roadmap? Absolutely. You know as I said on the acknowledges the an Geek at heart I started programming an assembly language And so. Some of the things that that EXCITES ME is the plus thing I would say is the evolution of Microsoft service US Nash We've been talking about. API's allot. Fascinated by what of the GOP see remote procedure call. into the equation started off but at Google in twenty fifteen and it is completely changing the Microsoft's would. And I'm fascinated by this because you can have the signature in binary for. Somebody programming started so you can see the connection. Is You have X. format? Yes. You can compress them, but the use of Lydia them Exists. So this whole conversation about will continue to exist already migrated yard see is a is a great question that it that grafting within my mind I feel like Microsoft does architecture who use a boost abusing DRP. I'm fascinated about this whole open source open shift. Dana reservation especially. South in bed, you have site card acknowledged coming in you know gives you the ability to load data locally gives you. They've leading to monitor the more micro level and A. level. So that is. Somewhat contrast that is the whole architecture and fascinated by the event driven. Home and capabilities so you can you can. Worsen lies. To, every customer that is catching your ecosystem bidding tunnel Alex Stone, and if you have been architecture and a bit soberness I'm not thrilled about the programming that is I mean coming on board so you can teach technology to people on on on a fast paced manner. One of the things that we did our customer Air Reps. See, a large stone over we have a new set of folks coming in who used to be chained at the center. Now that everybody's more, how do you? How do you train new customer? Representatives. So we sort of used as pair programming. A phenomenon to held east on. So some of those are some of the trends that that that keeping a close eye on on Popol. All meal banks are being you know technology is so far advanced that the is so low that you have several banks that are coming in but sustaining digitalization is extremely difficult as I am learning in my my my dog day to day. So those are some things that have a good jewel Mike competed in justice. Was Not should, with Christian, thank you so much for joining me today. So wonderful to hear about your experience six months in in your role at ally a bit about your perspectives even beyond the on Nazi to other other stops along your career. It's been a great conversation. On the big fan of your. All your interviews and your what cast am that I've been able to do is bathing grinch. Thanks for tuning in, please join us on Thursday when my guests will be Emmett Keefe an operating partner at the private equity firm insight partners.

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SYKES Executive Vice President and Chief Information Officer Dave Pearson

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

00:00 sec | 2 weeks ago

SYKES Executive Vice President and Chief Information Officer Dave Pearson

"Welcome to Techno Vatian a weekly conversation with people who are shaping the technology landscape I'm Peter Hi President of Meta Strategy Adviser Technology Executives Sports columnist author, and your host. Each episode of innovation features insights from top executives thought leaders at the intersection of business technology and innovation. If you like what you hear, be grateful that you give us a rating on itunes or through whatever other sources you use for podcasts please subscribe. So you don't miss a thing. Thank you. My guest today is Dave Pearson. Dave's the executive vice president and chief information officer of sites, a leading provider of multichannel demand generation and customer engagement services in his role. Dave's responsible for all the infrastructure networks applications and information security for the company on a global basis, he's been with the company in a variety of roles for more than two decades. In this view, discuss an overview of sites including its portfolio capabilities in the company's partner network as well as Sykes digital. We also discussed Dave's purview is CIO and the one team platform. The company developed to support its work at home agents. We also cover why the companies had a virtual structure for many of its employees since before the pandemic in the learnings from that, lastly, we discuss Dave's take on the cloud and artificial intelligence variety of other topics. Before we get our interview I, wanted to introduce you to our sponsor Zozo and accompanies President Timothy Caspi. Prior to taking on his current run, he was the chief probation officer of a number of companies including reliance industries, sears in trek on and the warehouse who is now at Ohio a most unusual enterprise software company. What share perspectives from you take it away, Peter? Today. We mourn the passing of Dr George Thomas who left us last week joy was a legend dealing student days at it Madrid and at Stanford University where he did his PhD under Professor Tom. Cover joys create contribution to engineering was collaborating on a book along with Dr. Cover. On the topic of information theory and idea will usually proposed by Claude Shannon in one thousand, nine, hundred, forty, eight to find fundamental limits of signal processing and communication operations such as data compression in a landmark paper titled a mathematical. Theory of communication. It is not the basis for understanding every type of communication network from wireless optical and wired tens of thousands apiece. Students have learn information theory from his book after Stanford Joy joined IBM Research and later did to successful startups in Silicon Valley Strategy Fi in incite one and worked to his passing as data scientists at Google more importantly to us joy was the brother of Tony Thomas Co founder of. Enjoy. Also was a angel investor in. Mourn his death along with his wife and two children. Thanks Timothy now onto the interview. Dave Pearson welcome to. The greatest today. Thanks for your. Excellent Dave to begin with your Your. Company. And your role, you're the executive vice president and chief information officer of Sykes, enterprises, and for those who may be listening who may not be familiar with it I wonder if you could just take a quick moments and give an overview of Sykes business. Sure Sykes is a customer. Experience Management Company. I guess you could think of us as being a digital VPO. We provide services to two large complement sewer. Interested in. A portfolio services engagement services are primarily business. We'd have fifty, eight, thousand people and twenty countries providing on multi channel customer care. A multi language that we also have a performance marketing group that will find an onboard consumers for our for our brand. Includes all the development of websites, the search engine optimization, and on the warning customers from sales processes. We have a sites digital group which does intelligent automation. We have a portfolio of insight services or will analyze you provide information and insights. With, regard to customer. Engagements and then we have robotic process automation Kobe's chat, on successor. In Wales of content opposition. Up We develop marketing sales and service content we could find the mole, a search engine optimization we make a consumable so that portfolio capabilities comes together to create a partnership for clients to transform their customer care. That's a great overview. Thank you. Dave talk a bit about your purview is chief information officer. My purview I of. All infrastructure and networks and applications and information security for the company. Global. And then might team. Both it will partner with sites digital to bring solutions to our customers as far as our. Professional Services and whatnot, but our our. Our base capabilities than what we do is to enable the business for of our brands and that we have and also our customers. Talk a bit of an key talk a bit about dumped just sort of size and scale of your team as well. and also how broadly distributed that team is It doesn't fully reflect the kind of twenty countries that you operate in the various aspects of the business that you just described. to employers in every country every location we also have several virtual. Employers that would be the engineers and architects programmers we. Probably about eight, hundred, worldwide and. We are. We you probably having a large. Contingency in the United States and Western Europe and we also have quite a few programmers and developers also. Thought interesting and I wanted to talk a bit more about that intersection between how it is partner with Sykes digital as you mentioned. Talk. So many of the things that you described in terms of the areas of focus of of that part of the organization among others that you that you offered in terms the description of the business more generally speaking certainly translates into a very tech savvy tech oriented organization and one that seems to be writing and even driving some of the key trends of the day. Can you talk a little bit about that that union that partnership as well as some of fruit of it some of the areas that you and your team are getting involved in? Chur we. As I said, our job is to enable the business a large scale. So we're working with you know the platforms and. Engagement. Platforms networks and. When we also have the ability to provide the platforms Iran operations workforce management quality systems accenture. and. Sykes digital is that their primary focus is to be consultative in nature, which means what what are the opportunities, the challenges that our clients have how can they help I? Mean we're basically an extension of our clients enterprise, right? So we're here to partner were. Held upsell rates transformations. In their. Maximize investments they made and platforms, and so. Sykes digital will will partner with? Other companies are companies and you know speech analytics, companies, and various other. Providers of software and platforms, liberties, transformation services you know, how do you bring him intelligent automation? The Front Office back offers a how do you do compliance monitoring? You Know How do? Bill experiences improve experiences with the technology. So might team is is enabling the interactions. And we're building a set of of capabilities to collect what we call digital exhaust and so we're looking at. What. What are the nature of these conversations these interactions? We're process artifacts out. Look at. What's happening at the desktop level in how do we provide information and then fly? So machine learning in some analytics around that to provide these spaces for these insight, Serbs right. He's inside services are. Embedded operations are you know you're looking at how to improve coaching and training and so you're looking at? The exact. Capability an interaction of an individual what may be coached on him kind of training do they need? So you can pick up a lot of a lot of by building these. These maps. You have journey maps, which is what Sykes digital would do. You have process maps that's looking at the the overall process sex digital do that in the traditional way and then you've got dialogue mass. Dialogue maps or are somewhat knew that's understanding the nature of conversation in optimizing that conversation due to have the proper outcomes removal consumer agents. In we have partners like excel. Technology in Chicago, they build or call Kobe. That is a heart of the portfolio that sucks digital would help deliver in there looking at the nature of the dialogue. So you're you're talking about collecting click stream data off of websites and desktops. You're collecting transcriptions in the conversations and you're building these maps, these maps to come the prototypes to improve experiences and so. Might. Team is helping build that pipeline to build those maps to feed that into sex in our partner network and also provide those maps to our clients to help them understand that will prove experiences very interesting and talk about it strikes me that you probably have the opportunity to. Some of these services as as the company's customer of you're on your own as well drinking the company Champagne. So to say can you talk about the extent to which you and your team get involved almost as another customer would in order to draw insights and perhaps to improve the offering at the same time? Yes so for example. Look at Kobe. What's happened with code is it's like every enterprise was in an accident, t-bone intersection and cars damaged. You're off on the side of the road and you're trying to figure out how to get back on the road so you're doing. Minor repairs building VPN networks connecting people back remotely from home but you're you're thinking through this going. I I've I've lost visibility. I'm worried about employee engagement. So how do I reconnect? How do I get that platform to? Reconnect. So we've we have a plan call one team we built for work at home agents and we had a certain percentage of agents working from home. Already, this platform was was built to support. Work from home, not brick and mortar. So now we've only ribbon mortar. Employs working together collaborating these buildings there long long to do that. So we deploy the work at home platform which allows you to to have these virtual teams, collaborate, connect, and understand. How to work together and then we had to go through you know alarms training exercise good the brick and mortar folks up to speed I. Mean we moved like most companies I. Mean We moved twenty five thousand employees to work home and seven days March I mean that's that's pretty disrupted and you now are blind in some respects if you've not been used to operating. So we bring that platform in that allows us to now connect people collaborate You can. You got these virtual meeting capabilities chat got. You can monitor activity in state or also collect that digital exhaust. So you collect that activity you look at the collaboration that teams are having in the outcomes and the outputs from those interactions, and then you say, then you start looking at okay. How do I build inside services? How take this and analyze the interactions how I look at? which agents are struggling with certain types of call types of interactions. How I look at compliance I mean you're no longer in the building together and you have to make sure that all processes are compliant. So we get the. We get this click stream data and we're now building these models to find out. Is. Everyone doing proper thing around data you know? All this comes together to allow us to be to have a a an agent that is more proficient faster. We know. How to collaborate remotely and work is a team. Building, we can focus on how to improve training and coaching because were were were able to see what's going on at a very detailed level with this with these platforms use state. So that's good for us. That's also good for clients, and so we would focus internally on. How do we augment do Human Augmentation Navarre teams using this inside nor are fundamentals? Are You hiring coaching training developments of Quality Assurance Compliance Monitoring? So we focused on developing those capabilities internally for our engagement services. But it also applies to until is not mation. You know how can. How come on automated process now I've measured in monitoring process. Let's bring in for our nation doing agent assist. How can I make the agent more productive with a with its own kind of robots so to speak. single pane of glass. Chat Kobe box, virtual assistance you know. The whole portfolio goes from there, but it starts with these maps, right? What what is going on in the interaction? What is going on with the interaction of the systems in our? What does the experience of consume? Very interesting you know as I was reflecting Dave on your description of the business, the outset of our conversation and this whole notion of the digital bpo the emphasis on areas like search engine, optimization, intelligent automation RPA, chat bots, content optimization, just to name a few of the things that you ran through and have continued to talk about. In this conversation, you've been with his Organization for twenty three years and I can only imagine that when you joined the things you've you've described as the nature of the business in areas of focus were not then and so I'm curious because so much of it is modern. So much of it is reflective of where business and technology in digital innovation is going as opposed where it was a couple of decades ago. Can you talk a bit about that at least in brief about the that? That growth in terms of the offering in terms of mindset. In that evolution of the company that you have seen across the more than two decades with the organization. I mean it's it's been. It's been dramatic and it's accelerating. Steve themes that were able to do today because of cloud computing cross because of machine learning. And Big Data and just the the platforms, the ability to have these flexible. Cloud based platform you know Internet I cloud I mean tally is accelerating with them. But if you look at the transformation that's going on in. Customer care. Engaging with with a consumer. It's really It's really about. I I call away. It's a shifting agency to the consumer. And so. If you look at an age, you hire an agent to represent you right and so for example, my son's professional. So he has an age, he needs an agent because it's complex you contracts you got league rules, lawyers, medical team. So that's not something you can handle by yourself, but a consumer consumer doesn't have an agent Sumer axes early age. In, what happened with call centers from the very beginning they call them call center agents because the agent call center agent really was an agent of the brand representing the brand supporting the brand, but the activism dual agent like a dual agency, not like a real estate transaction. And so you basically delegating in your agency to the call center if you're consuming. But when everything starts to change and you've got, you've got websites itself Powell and the mobile applications and you've got social networks agency is starting to shift back consumer. some brands. It's shifted quite a bit which you proves the customer experience in optimizes the business deepens the relationships in the value creation for both consumer in the brand. But not all not all brains are there yet but this technology in this shifting of agency consumer where the consumer is now more knowledgeable more self sufficient things are convenient, transparent, fast, and flexible. That's the journal. Right? Have you get it to be Amazon and how you experience to where it you well connected with the brain but you don't have to be you don't have to have your hand held throughout the transactions. So that's the shift and that's what's happening now, and that was very difficult to do back when we had toll free numbers and we had an AC every single brick and mortar call center and were no websites I mean, it's it's just. It's just exciting to see what time then you bring in. The digital exhaust you bring in the machine learning you bringing artificial intelligence and the agency continues to shift. He'll. You'll end up thinking about a consumer having its own artificial intelligence or some kind of way to help it represents itself. I mean I'm taking it to. The far future but it it's that shift is that how how does the consumer in the brand of a better relationship because? Someone looking out for each part. Very, interesting. You also alluded earlier dave to the fact that you have virtual employees all over the world not everyone is I is ensconced in an office, for example, and that's pre Cova That's the way in which your model operated, which strikes me for a lot of people. This is relatively new obviously to even to you on this scale of so many people such a preponderance of people at one time operating from home but I know that part of the concern that some people have in weighing whether or not to return to the office. You know what percentage of staff do so what requirements there will be is partially, how do you develop a culture virtually? How do you onboard people effectively if they are not near one's colleagues and don't have the ability to over a cup of coffee or lunch shore of the impromptu meeting as they are gathered in the lobby or something like that that those those opportunities are perhaps nonexistent. At least for for a lot of their experience with the organization as someone who has led a team much longer than most that it is at least partially virtual I wonder what lessons you have for those who have some consternation in contemplating a future where perhaps a larger percentage of people or fact on boarded indeed do most of their work virtually and outside of an office setting. I think. We've had quite an experience that since we we we acquire. Work at home company and we they basically had one corp silly. But that was a an they were hiring people virtually never never really even connected people in. Face to face, but they were very well connected through the plan. So. We we we embrace that technology that became our one team. And we've been doing video conferencing for for ten years to build our own platform kind of. High, Governance Codex not because we have this this global calmly and were supporting brands. Around the world. So we we've been bryce video conferencing for a long time. Now Zoom, we've been a customer for probably six, six, seven years. Zuma's very powerful to be able to create those actions bought. It doesn't replace the need for that social interaction that face to face, and so we've surveyed are are employers in many of them want to retain some level of work in home coast the very hugh of want one hundred percent worker. They want a little bit mix so we're going to combine. In continue on with the virtual meetings and And the traditional things we've been doing also rethinking our real estate. What does it mean? For an officer bird you know. Does everyone need a cubicle an office were were were surveying and finding out the probably not they need collaboration face they WANNA come in. One two, three days a week. Postcode, they also want the flexibility to work off. So we're rethinking what that means and. In we've been very effective at at running our business without a lot of trump and so. Face to face meetings and getting on planes. It's it's been surprising how effective we've been out. So I think that's going to be a somewhat of a new normal twos. What about travel our thinking about that so We were doing really. It's everyone feels connected. There's a little bit of disconnect with the the age of. Population because they went home for the first time, you know whereas the employees. You know doing flex work for a while but. It's so. There will be a new normal force base conversation for clients and we're we think we know the right next to approve SOM-. That's excellent. As you look to the future, we've already talked about a number of trends that you in the organization are focused on and actually include as part of your offering wanted to return to sort of more generally speaking other trends as you look to the future that you in the team are particularly excited about are starting to make their way onto your roadmap. Technologies or yeah. For example, technology into although not necessarily limited to that if it's a process change or even people centric trend that you find exciting actions necessarily technology but but but perhaps that'll be where you go. What we? We are excited about. The emergence of this these cloud. Platforms I mean I'm not talking about cloud contact center or you know a phone service on I'm talking about real rich. Platform that you can interact with your. Systems of record that are cloud interact with these. I guess would call multichannel Omni Channel Platform. But as a very rich environment, it's very elastic. It's it's built. To to work well over the Internet. If you're delivering voice. Chat interactions. In it's got a rich micro services environment are eighteen environment. So you can do these integrations allow the a lot of cool innovation that's going to be coming out going to be algorithms from companies right. But if you if you look at how to apply that in you trying to apply into the voice straining or even into various chat platforms. Song, one of a walled garden time barrier right in. So we think that's going to break down is going to be more than this injuries going to what's going on a leash some as innovation there's pent up demand do allow stuff right now, but it's just the technical debt that that all companies have to get into these. These front office services in these engagement voice in communication channels, the integration and the. Just the compliance components around are slowing things now. So I'm excited about Pat. Okinawa. Allowing go faster because we we have capabilities that we struggled to delivered a certain clients because of our researcher there and Restructure Department of structure I think all that's going to get a lot better quickly. excited up for sure. Very. Interesting. I. By the time this broadcast, this will be roughly the four, hundred, ninety, four, ninety, fifth podcast that we've done. I've spoken to in a great number of technology executives though I believe the first time that I'm speaking to one as you alluded to earlier, there's the father of a Major League Baseball Player your your son, a neat was selected in. The first round of the two thousand seventeen? Major League Baseball draft by the Toronto Blue Jays made his debut this year first of all congratulations and and I I I. I'm so thrilled by that by that I hold notion of a family member WHO's in Major League Baseball? Not exactly even sure what to ask you accept that what is it like? To See, your son on a on a major league admit major league mound. This is really artist lined obviously, we we could not be in the stands to seeing. We had the virtual. Experience and everyone's going to now. But that sense of pride and just. Just. Really. Just cannot believe it's. Is this really happening now and then and? It's really hard to explain, but it was one most memorable experiences. Problem Wa. This. With pride. Syam happiness. So you have all these emotions are going round in cycles. Right. and. Did. Really. Well, state view just wrapped up this season against the Tampa Bay rays through Donna to win five strikeouts. Six batters was. So. Make. Sure. Yeah. Yeah. Hopefully next year you'll be in the stands for more of those games that it'll be safe to do so. Yes. Actually we we were in the stands that last one because we had some family members in there, it was strange the stadium. In slept two hundred people in the entire Stadium L'Ecole sixty thousand and resist a surreal experience that was for. Their former. That's wonderful. Congratulations to you it to him and and Dave, thank you so much for joining me today day. Pearson, it's been a great conversation. Great to learn more about all sites does the role that your technology team plays in enabling many aspects that you've described it's been really nice conversation. Thanks for tuning in. Please join me on Monday when my guests will be done Weinstein, the chief product and technology officer at ADP.

Dave Pearson partner Sykes digital executive vice president and c officer Claude Shannon President Timothy Caspi Sykes President Dr. Cover Peter Stanford University reliance industries Madrid Ohio Wales
Hard Factor 9/30: Impeachment Update, Snowstorms, Stripper Poles and Mars

Hard Factor

00:00 sec | 1 year ago

Hard Factor 9/30: Impeachment Update, Snowstorms, Stripper Poles and Mars

"Would it is Joe Man Randy savage. This factor in there is no one that does it better now. Nobody it doesn't matter go ahead. Tell me something right down. Not a rate episode of hard-backed Monday September thirtieth our top stories of the day pat is GonNa give us a little impeachment inquiry update. We Got Ukraine Gate. We got impeachment. Inquiries Greece got Rudy Giuliani. We got it all packed Nice Nice a lot more of that to come today tomorrow tomorrow. After tomorrow lots lots of lots of that so she's and then Mark West Nile Take News Buffet of other headlines Takeaway Pat All right gentlemen as well said. Let's kick it off the crangate slash impeachment inquiry update so I up Joe Biden's campaign has asked news executives to stop booking the president's personal attorney and former mayor of America Rudolph Guiliani two guests on news programs why they asked him to stop talking about anything. We have pretty much yeah except his aviator's what he's but he's ratings gold yeah well. That's funny because I was watching some Fox News and they were like yeah. He's crazy is great for us because they'll just his talk for fifteen minutes and spill the gut spines campaigns asked if everyone can go to sleep for eleven months yeah but essentially the why is well. It's because Rudolph Guiliani is bat shit crazy and is the worst attorney in America makes everything worse for his client president trump the biden campaign apparently really just everyone yeah well. It makes it worse for the Biden campaign camping because he's digging up shit about Joe Hunter and Ukraine right. Can we get Guiliani on the show. We probably can some things we learned this weekend. We probably can't I think we can from what I hear. He's ripe to talk so the the quote from the letter that the Biden campaign sent over said quote you continue to book Rudy Giuliani on air to spread falsities all cities debunked conspiracy theories on behalf of President Donald Trump well you often fact checks his statements in real time during your discussions that's no longer enough and then the letter letter went on to describe Guiliani statements to be increasingly unhinged Giuliani came out on Sunday night saying that his part in digging up information on Joe Biden's ends potential involvement in ushering out Ukrainian investigator that may have been close to picking up some dirt on his son Hunter Biden was actually at the request of the US US State Department so either that's true or Hillary Clinton asked him to do it. no this is well. Hillary current state corrected tillerson REX tillerson percents guess who knows who knows if it's true it's probably not but it might be true but it probably isn't an Giuliani's kids should probably just adjusted is the current secretary of State Pompeo. Don't Pay Mike Pompeo okay busy pumping we call him that would make more sense tillerson. Yes from what I from what I know but then Pompeo's denying robbing commerce a hell of a flash in the pan there for great name name your kid rex you see the sleek. CEO of Exxon expecting he's what he wants I guess moving away from the worst lawyer since the prosecution team in the OJ Simpson Trial Donald Trump said quote on twitter. You're on Sunday like every American. I deserve to meet my accuser and he's specifically referencing the whistle blower right. I don't think yeah I don't think trump knows that run that the right he's describing is in the six amendment and specific reference to the procedure during criminal proceedings where you we can confirm. We're not they're not a criminal. Trump doesn't wanNA get their own. Maybe he should check his tweets before he sends them. In Other News House Intelligence Committee Chairman Airman Adam Schiff said Sunday that the whistle blower has agreed to testify in front of a congressional committee but he said he'd only do it wearing the masks magician's outfit in that voice modulator. It's definitely African like it'd be like a Mafia trial from the seventies where the the the you know the obscured pains in front of them. Is it really. Is that how they're doing it like. I hope I hope so I I know cameras low interest shift specifically said Congressional Committee so maybe he said that because it's not going to be just straight like a congressional to Congress Tim Right at closed-door exactly but guys this is the most not news of the day because the whistle blower based his complaint on information received from other people which clearly outlined in his fucking letter point secondhand. Maybe we spend some time to interview the primary sources the whistleblower blower put it on a letter saying I heard I heard I heard he's the Messenger. Why don't we not waste a bunch of fucking time and money and just get the primary sources in there just a thought yeah? If you ever like hang hang out with people that you're not there and there's an event that happened and you interview like three of your friends and ask them what happened. Secondhand sources the day after even not oh great they don't call it telephone speaker of the House. Nancy Pelosi was in our hometown of Austin Texas weakened in inbetween travelling and not responding to our interview requests. She found time to give give a talk where she described her recent phone. Call with President trump in the phone call. She said that the trump described the conversation with Ukrainian President Monica Zelinski were were as perfect perfect perfect. Fungal Pelosi went onto describe the phone call as a cover up of a cover up I don't know what does that mean what I do like to hear. The phone. Call happened happened. Recently and trump was calling Pelosi to discuss her bill to get better background checks for handgun so at least the presence still working and they're you know they're still talking walking just important yes and then finally guys a British market research company called YouGov conducted a poll over the weekend related to whether Americans think that the impeachment impeachment probe is necessary now fifty five percent of Americans think the probe is necessary with forty-five feeling the opposite way that doesn't bode well for people wanting impeachment fifty five percent just think it's necessary to investigate that that doesn't mean a Lotta people want him removed from office that would mean like one hundred percent of them need very Abbot Avenue but Robert De Niro is tired of all this bullshit so that means it's this is definitely going to be the one and he has a big political sway these days. I do want to point out guys that this poll was was two thousand fifty nine American so pretty much total garbage in my opinion now. It's not a very large sample size large high school. it took place over two days the company that did it YouGov. I looked it up there a British company that had revenue one hundred sixteen million dollars in two thousand sixteen so what the fuck are you do and you lazy ass you GUV two thousand people come up yeah. We have two thousand people that we sent stickers to last week. We could do better than that YouGov yeah but I think that's actually pretty normal for polling sizes because polls yeah. You're probably right because polls early so I I guess I'm just pissed that it's news because it's such small so let's take it to the Internet guys. Democracy rules says there's there's no such thing as the Democratic Party. They're just ordinary garden variety tyrants as Aerostat all described three fifty they grab all the power and money and subjugate the citizenry to prevent insurrection example equals Detroit. I WANNA know why don't we learn anything I don't know. Can we get on it people yeah I know I thought that because they flip flopped Democratic Party used to be the Republican Party. I can three fifty. BC You're right well no like in ancient Greece. It's well known the Democrats and Republicans were. I had the bath houses and they're doing little kids and it was awful. Th the gladiator fights come on culturally acceptable. I think we just merged Greece and Rome John America. John Magnum says we will find out who the traitor is. No doubt a card card-carrying. Damn Shit all dumb shit like I mixed it up there. Although dumb shit holdovers need to be escorted are their offices and clearances earns has revoked Cag- twenty twenty and then Andrea Art Wimberly says the quote whistle blower should be charged with slander and Andrea doesn't know the difference between slander and liable well no. I think you're you're jumping the gun here pat. She Andrea knows the was going to speak in front of me okay. She's she's preemptively saying there was the Internet commodores the benefit of the doubt. That's a good idea. That's it seems like the the right side at Internet. Internet commenters are fired up there. Let's take it over to the lightning round daily New Tab baby okay I up just one week. After the official end of summer. A snowstorm began blasting parts of western North America with up to three to four feet of snow in some mountain areas smashing pretty much all the September low temperature and snowfall records in Montana and eastern Washington the storms which will continue into Monday eighth had snow piling up across parts of California Oregon Washington Montana Idaho Nevada and Utah. I peeked my head out today for a little run to the dispensary and and mountains around Reno out rose are completely snowcapped real nice weather cold nice fire done. Did you run to the dispensary are are you done in my car because we run in my car not having a little bit of a different experience over here in Austin Texas. What's garage like fells well right now? It's eighty six eighty five eighty six. It was ninety seven again today. couple of days at nine thirty PM Friday Thursday Friday afternoon a couple of days ago Watson. I want to go hit a few galls at the range and it was it's ninety nine degrees felt like one or one according to the weather channel and we couldn't get couldn't get through jumble packet of balls. I thought I was going to die on the range Eddie attack their flu like temperatures happening in the garage or physically and mentally ill all next week highs of ninety eighty seven. We're hooked up to a lie detector in here permanently. That's the northwest is bragging about the fucking snow. It's Nice Nice. The Weather Service is calling Miss Storm historic for this time of the year they said the temperatures in some areas would drop as much as thirty degrees below normal a welcome break from the hot hot summer but then it is fantastic actually the town of Brand Browning Montana near glacier national park recorded forty inches of snow on Sunday alone causing yeah. That's a lot of snow between three and four causing the governor who's still running for president who I'm sure everybody's forgotten Steve Bullock to declare a winter storm emergency instead declare that he's resigning from the race. You wonder why should have gone to for their because he's in the news so he should've taken this opportunity to say you know what also going to retract that running for president thing is is making it pretty clear to me. Why seventy two year old guys are shooting people in their backyards and Texas going back to sleep? It's just too hot yeah. It's fucking hot. You want to rob me. I'm just going to shoot you in the neck and deal with it tomorrow. It's late September and it's it's still over ninety. You're dead. That's out on the winter storm. Jesus Christ lucky bastards well Hong Kong protesters still going strong and have entered their seventeenth week in are just becoming more and more violent as Hong Kong or Sunday participated in not only their normal anti Chinese control protests wanting investigations into Hong Kong police brutality and also free democratic elections but they added to their emotions by joining it on the staged anti-totalitarianism Palestinian ism rallies that other cities participated in around the globe at the fact that Tuesday marks the seventieth anniversary of the People's Republic of China called China's National Day and you have a recipe for some blue water cannons umbrella shield bricks being pulled up from the streets the hurler riot police and Molotov cocktails. That's pretty much what's happening is as likely continue to happen but just regular day in Hong Kong your day. I don't want to be in China China's National Day. That sounds like a day. You don't want to be in Hong Kong. Yeah I WANNA be the anywhere in Asia during China China's National Day. I think it'd be forty yeah. WE'LL PRO-CHINESE PRO-CHINA IMAGINE Chinese New Year you take like a bunch of shrooms and shit and like watch all the dragons running through the streets. That'd be awesome. yes protesters bring in a change of clothing so they can't be identified right because the clothes won't be covering their hands faces. Yes because bluewater stick them later. Yes die hose is a hilarious tool. Suppressing protesters a hose of scarlet letters to little smurfs running around all right guys so this Saturday was the debut of lives forty fifth that season. Did you guys watch. It didn't watch it. I watched the O. The town halls skit. What would I thought that was pretty fun? I like the joke that they said like and that's who seems to have overestimated the country's excitement for him. He talked to the enthusiasm to heartache I was doing. I was digging through the right wing publications for my store Dorte there you Betta fucked up with the damn right. I'm GonNa Take Your Air Fifteen. He's in trouble. It's everywhere but I watched it for you got no big deal and I noticed a bit of a different tone tone for the most part with the season debut like what West syncing between the cold opening the host Woody Harrelson's monologue in the beginning and the first sketch with the Democratic candidates that actually decided to make fun of Pc culture bit reminded me of kind of like our show here at heart factor lot where they just made fun of everyone and everything in the name of comedy as opposed to having an agenda which was good to see. I'm thinking the off season and fresh off firing Shane Gillis before his first show for racist comments. Maybe they decided this year not be baby shit soft and only left leaning at at least I hope so for another week they were dropping jokes like West mentioned they also called Takashi six nine Teriyaki six nine and they called Connie West Don on king and someone else the black Wackadoo so they were they were showing Shane Gillis how to do tasteful racist jokes so overall the show was okay. It was not the funniest at all. I'm thinking thinking they're bit rusty at being funny. Maybe this new old school approach will pay off them. One can only hope because face it go ahead yeah I mean I wish it was funnier to I mean I wish I have when we were growing up. Saturday night. Live was appointment. TV was yes you know like parents were growing up the same appointment TV. It still is but like Bhutto were too old for it like that. That's all the about that. I don't think it is anymore. I think the tone was it was getting back towards being funny like I said and let's face it we just mentioned it's been a long Texas the glory days of SNL but it is in my opinion the best comedic show of all time and has helped launch some of the biggest names in the world for example from Eddie Murphy to Bill Murray to Chevy Heavy Chase Tina Fey Dan ackroyd Steve Martin Chris Rock Adam Sandler Conan O'Brien Julia Louis Dreyfuss Robert Downey junior will ferrell Jimmy Fallon Billy Crystal Ben Stiller Sarah Silverman Tracy Tracy Morgan John Belushi and Mike Myers just a few of the people they've launched couldn't get through all of them. Did you hear the data those were on the show in the last fifteen years though no Larry David on this weekend Oh and he was hilarious sure as a guest the guests were the funniest part of this past show speaking of huge. SNL Stars Pete Davidson missed the season premiere this weekend to film Suicide Squat Pete Davidson SNL to film the movie suicide squad to where he will likely play. I guess it's a reboot so suicide squad one point then the first one tanked awful awful the worst he's likely going to play the role of a new remake Yes for some reason James Gunn the gardens the galaxy director and ex public pedophile joke enthusiasts decided to run decided to reboot the suicide squad three years after that Shithole suicide squad movie and he decided also Caspi Davidson so you can do with Pete Davidson. Even though the the last guy couldn't do with will Smith Yeah correct that makes a lot of sets the news though he will Smith's not coming back but goodness repeat Davidson's Margot Robbie is returning for the reboot so he's probably been sleeping with her for some unknown reason season Pete Davidson has got a frustrating and sells like insults on the surface this guy based on his lux and from the jokes about living with his mom being loser. He's he's a successful comedian. He's one of us. He's our poster boy and then all of a sudden he bought Fox famous eleven's on the Red Sox Fox them up probably that movie for no money that he's just literally has sex the hottest women on Earth just sitting and then complains about life Margo route. I hope that his depression is transmittable. Verily that depressed it better not spread that depression and those beautiful ladies well actually you'd want that because then that makes them more attainable to us. I don't know I think they're attainable to anyone of Pete. Davidson can get them. That's possible it's a certain type of woman that's into Pete I think mark did did you say the James Gonzala going back to guardians of the galaxy. He's doing guardians the obviously three after so it makes sense that he goes to DC after he gets ousted for bullshit well. He's probably GonNa lay a stinker on comeback back in late guarding yeah. We've got Pete Davidson playing a main character yeah. It's GonNa take it from the silver screen. Let's take it to some Mars baby by the way those shirts are still available at the bar stool store and they look great so I up about Mars Ilan finish bolting together his SPACEX starship the chassis of that starship in Boca Chica Texas over the weekend and now it actually looks pretty fucking cool. It's got the wings things on the head the wings on the top the wings on the bottom. It looks really really nice just like this big chrome starship fins in the legs well if you'd like to get the Algebra will. Do you think that maybe he should have waited until the starship was a little further along before bashing yeah yeah he's made some mistakes in his publications but but to be fair when he did as a shit these asked top engineers say it's better but it looks like a fucking piece of Shit Chat Donnie Lanka. He never like self edits his tweets or whatever he says in interviews to like just did the classic Ilan where he's just like taking pictures the whole time live even if it didn't look good and also saying his unfiltered opinion so it just did was wrong a few times the one who writes flow consciousness if they exactly looks like something something like a kid in the nineteen forties get like as a Christmas present as a spaceship basically does the Steven Spielberg designed it right yeah yeah but I I mean. It looks like it's probably all aw practical because chrome. It'll get you get you to Mars good news for anybody who does want to travel to Mars one day. It's only only gonNA cost you about three billion dollars to produce each starship which is much shorter of the ten billion dollar per ship estimate that he had previously given up to ten billion dollars so great news for anybody who wants to one day die on the Mars colony able to afford that probably means like a fifty thousand dollar ticket then always good to be under budget on something taking you to space cut some corners also related to Mars NASA's Dr Jim Green expects that Europe or the USA. USA will find evidence of life on Mars. Once samples are able to be brought back drilling samples samples from the surface all this stuff they're gonna be able to start transporting sporting those samples back to Earth from Mars in twenty twenty or twenty twenty one the latest Dr Green Says Yeah we're probably definitely GonNa Find Life Vinh these samples and he says that humans are absolutely not ready to have like ex- extra planetary life here to fuck with. I've been saying this since day one of hard factor after yes. There's some Shit Omar's that's probably deadly that will fucking kill us even inside our human terrarium. We don't maybe don't bring it back to Earth either like I don't know like what he's not even saying like the killing part. He's just saying that like our minds aren't even ready to understand like what it's going to unlock. Let me be the judge of that. Jim Green let my mind. I know leave it on Mars right. He's with mark is saying like it's so unknown and so crazy so volatile that just should should leave it alone. He's excited but also also I think he's fucking bidder that he's working for lame ass NASA and not Elon Musk Musk space x company. We'd actually get to Mars. I think they worked together. Nassan essence space extra hand in hand. I think I don't know I don't know it's like. HP lovecraft like the scariest things of the things that are unknown and the you know them. Go insane well imagine what if you like what if they find something in this Martian life and you could like get it injected into you and all of a sudden like a superhuman but then you Martian and right yeah yeah so think about that I will I will do it. Bring it down here. Let's move on this all right moving on this and I'm GONNA be honest. Boris Johnson keeps saying he's GonNa get the Brexit a done by October thirty first and I'm really not exactly sure how he thinks he's going to do that. In light of all the losses he has suffered over the past few weeks weeks I mean he lied to the Queen Forgotten. He's lucky to still have his head but now to the Queen Denisa apologized to her. I don't pick if he did it this year. He's make the crown later but now as as as Conservative Party party meet at their conference in Manchester is still claiming there is no reason brexit won't happen holding onto his do or die stance even though opposition members of parliament passed a rule requiring him to ask for an extension. If the deal is not done by October Nineteenth even though he lost his bid to hold another general election even though less than half of his own party now thinks he will get it done on down from seventy eight percent in August and now a new report has come out that while he was mayor of London he gave some hot American businesswoman thousands of dollars from an agency agency you control because they were fucking while Boris was still married to his second wife allegedly the article also alleged that Boris would stroll over to them to then twenty-seven-year-old Woman's home on afternoon breaks a home that was apparently outfitted with the stripper pole and I don't think he just strolled over. I think he probably ran over allegedly so all this is compounding pep step yeah a little like a kid that just figured out a masterpiece lunch and all this out and exploded over the years and exit thirty first not looking great had a zip line directly to they just get a couple of new tattoos and join a band yeah. I mean I'd go buy a ticket. Well also the chick. Did you see a picture of him in her no she ah this chick roasted him on twitter she said it looked like a shitty halloween costume of trump and stormy like it. It's like a JV version of trump in storms the girl that's that's the giant giant boobs Fun of herself and how nice yeah weird power stuff yeah so brexit not looking great and if you go yeah predicted that works slash Promo Slash Heart Twenty you can bet on his what what is going to happen. The odds of Brexit happening dropped from thirty three cents twenty cents in the past week but of climbed the twenty four cents in the past twenty four hours. Oh so this is a long shot pick. I'm not gonNA tell you which way to go because unless Boris know something all of us don't unless he's about to drop the mic the whole world. I think he's going to have to ask that for that. Extension and Brexit won't happen so the exact opposite of what I had said in the beginning right now. The no is trading for seventy eight cents but twenty four cents is not to be overlooked as a definite no and again any good news could bump that right back up and you can take the money and run I kind of like a sadist latest when it comes to my friends and I kind of hope that now brexit hits yes because you'll you'll never recover I will from the mind fuck. You've been apologized apologizing for weeks and if it actually hits you're GONNA GONNA apologize for telling people to flip flop. You'RE GONNA get you'll never recover from that. Yeah Yeah you're right. I won't make our friendship a lot. No more fun so remember. This is all totally legal in all fifty states. You get your money deposited in your account within days. No bitcoin bullshit use your debit card all day. Don't say that Shit about Bitcoin. Though isn't it down a little bit. I don't know I think it's down a lot. Dammit and get Twenty Bucks Bitcoin seven point zero at this point because not the Badger rebranded brandit seven times or we don't need fucking bitcoin. You don't need American Bank money going right predicted making much more money. That's right no bitcoin. I needed so like Martha use your use Your Debit Card whatever get twenty bucks on us by going to predicted dot org slash Promo Slash Heart factor twenty predicted dot org slash promo slash hundred tornadoes also congrats if you got in on the trump having over one hundred and eighty tweets if you put eight fifteen down on that which is the Max bet you are now rolling in the fucking dough so oh good rants yeah grants you know so that's what we call a you just won grants and our policies to whoever deemed us on instagram twitter Nastase what we thought of the pence hence tweets that bet is not looking so oh we thought he meant trump yeah with always said trump's or one eighty not eighty. You guys know that I'm dyslexic. Sorry about that. My I bet sorry lastly seventy two year old Dallas Man James Michael Meyer fatally shot a suspected burglar behind his home and then went back to sleep because Texas MHM because Meyer told police he woke up at five. AM to noise shooting really took it out of him. Yeah exactly like Oh very emotional shooting you had to go back to sleep Meyer told police he woke up at five. Am to noise outside his home and saw someone trying to break into historic shed with a pickaxe so naturally the Texan grabbed his handgun went outside and yelled at Robert to stop and not come any closer or shoot so far so good Meyer said what happened next was the man walked toward him which is exactly what he'd said not to do so he fired and the burglar dropped pick axe and ran meyer allegedly told police that he fired again into the night in the direction and went back to bed satisfied that nothing was gonNA happen no robbery no harm no foul. Nobody called the cops right and no one called the costs that even the neighbors thank God he shot at the Robert. Everyone go back to sleep when when he woke up for the for the day a few hours later around seven. AM He found he'd killed the man has wife than called an attorney before mile called nine one one hundred two reports that he was the victim of crime and medical help was needed for the robber he'd shot to death officers found the unidentified suspect and Myers backyard face down on the ground with gunshot wounds to the neck to the back of his neck act like through his neck so I guess the second shot into the night was a little more focused than it was actually him standing directly over the the body shooting into the back of his very yeah. I think what he did is he waited until he sobered up a little bit. That's I think that's what he's shot wasn't into the night it was into the neck and after homicide detectives investigated they thought similarly will because they've arrested him for murder so I'll tell you but it off my fucking story of being twenty five feet away way and then the next shot being from insure way down through the right probably did not up for logistics. I want to know what was in the shed. Some really important. It really really wasn't assault on his shed is that that's not a crime in my opinion well to watch the shadow well what's in the he's going to go through trial. I think he's allowed to stand his ground but I I think that based on the things he he's certainly lying about how it went down and we'll see what happens anyways before we say the end Antonio Brown tweeted out my English paper due tonight eight at Twelve Nita proof proof reader make sure as and bs he's spelled my paper due tonight and Prophet or Piero Effinson Offensive Piero F. and that's going to do it hard factor. Hopefully the starts. Everyone's week is going to go smoothly today. Oh Hey if you got those hard factors stickers we sent out don't forget to take pictures is with them and send them to us tweet them and stuff and they also make us happy. Also if you want hard factor stickers Diaz on twitter instagram or email us at heart factor Mark Gino Dot com we have another other ship coming soon and we will get them out to you make sure to follow heart factor facebook and Youtube video contents and good news if you missed out on the soft corner and pop the clutch t-shirts Gaza. I'm talking to you. They're coming back for sale for limited time. Only this week and we will keep you updated on windows. Shirts are

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NetApp CIO Bill Miller

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

00:00 sec | Last month

NetApp CIO Bill Miller

"Welcome to Techno Vatian a weekly conversation with people who are shaping the technology landscape. I'm Peter Hi President of Meta Strategy, advisor technology, Executives, Ford's columnist author, and your host. Each episode of innovation features insights from top executives thought leaders at the intersection of business technology and innovation. If you like what you hear, be grateful that you give us a rating on itunes or through whatever other sources you use for podcasts please subscribe so you don't miss a thing. Thank you. My guest today is Bill Miller bills the senior vice president and chief information officer of net APP the hybrid cloud data services and data management company with revenues exceeding six billion dollars annual. In this role bill leads naps, it organizations supports the company's on going transformation and works with peer organizations to advance business strategy and technology initiatives. He also directs the net APP on nap customer one programs which helped the company's engineering and fuelled organizations US improve and showcase the value of net APP technology solutions to customers, some of whom are pure chief information officers. Bill is also responsible for deploying, leveraging and innovating around APPs new technologies and its partners technologies producing narratives to underscore the company's value proposition to its external customers. We cover many of these topics and more in our conversation. Before we get to our interview, I wanted to introduce you to our sponsor Zozo and accompanies President Timothy Caspi prior to taking on his current. Chief Information Officer of a number of companies including reliance industries, sears in Trek Zahn, and the warehouse group is now at Zoa, a most unusual enterprise software company wanted to share some perspectives from Timothy Take it away off over one hundred APP still has in the Market Zorro signees my favorite our product to execute paperless chronic signatures I don't know about you. Peter. But I, seem to sign a lot of documents banks tax recruitment winner related documents seem to require signatures every single day doing the pandemic hundreds of thousands of users globally have conducted their business of signing millions of documents electrically using the Hosein also via GDP are. Compliant. Are signed doesn't integrate with dozens of popular systems both inside and outside the whole and as usual we fulfill the promise of the cloud of bringing to market affordable technology for all, you'll find those signed to be at least fifty percent less expensive than our nearest competitor and that can make a dent in your budget tries the Hosein at dot com slash sign thanks Timothy, and now onto the interview. They'll niller welcome to Techn- Ovation Peter. For Having me today I'm glad to be here. It's always a pleasure bill. Great to see you well bill. I thought, we might begin the logical of starting point your rule you are the senior vice president and chief information officer net APP and I. Wonder if you can take a quick moment, just provide a bit of a description of how the Seattle role how it it's in that router technology landscape, a net app you take a moment to describe that. Sure I'd be happy to do that Peter. I started with net APP in the fall of twenty sixteen. So I'm coming up on my fourth anniversary shortly here, and it's been a a really thrilling journey journey a transformation in so many different ways you know. The job at net APP is a little different than some other CIO jobs. It may be similar to some CIO jobs in the bay area here particularly companies who are. Building designing, deploying it solutions for it customers, and I think that's a little bit unique from what some other CIO's do so. My Role Peter has a bit of a duality right I'm expected to design implement in line solutions for the business to run the business operationally to provide the cyber-security overlay that we all depend upon and to run our operations for the company and stay current in delivering those capabilities and capacities to our internal nap customers, but also to many of our end customer. So that's one piece of the job, but the other piece of the job is to be able to deploy leverage in innovate. Our technologies and our party technologies in to be able to produce narratives to show that value to our external customer. So I have a team myself and my team we spend an awful lot of time in executive briefing centers, narratives, and industry events with customers sharing how we run that apple. Neta. So there is an interesting duality keeps most of my days quite fascinating. I want to talk to you about the notion of net Abba. As you point out you the of a company that itself in many cases serves cio, and so you are the persona inside the company targets often collaborates with on the outside, which gives you a unique Kirch or vantage points. In terms of your ability to approach those vary CIO's and do so from -sition empathy from from a position of being equivalent appear as opposed to simply else person for example, trying to sell them. Products from your company Uncle Luna. Bounce. Earth net APP on map, and so the insights you draw. As being the primary customer of the company's products. But then how that translates board, advise your peers a cio and talk a bit about your own journey without. Yeah thanks. That's a really great question. So yeah, I do get to spend a lot of time at executive briefing sessions with customers. Sometimes I I am the customer welcoming executive in these sessions in you're right used the word A- believe empathy there. There's an understanding in what other CEO's and CIO's ads have to go through to implement and adopt in leverage new technology the only way that I can do that as a cio of a provider company is deliver bad experience in my teams do the same thing so we have. Rather detailed plans on how we're going to adopt in leverage and benefit from our own technologies and partner technologies and I have to point that out because it's net APP technology with partner brands that we integrate to come up with really ECLECTIC in leading solution. So I, think Peter last time we talked was around twenty seven teens at. That's about right. That's exactly when. We talked and twenty seven seventeenth in at that time, we were adopting and running a lot of net APP platforms as what we call customer one. So net net APP is our narratives. That's our ability to explain to our field sales, people to our partners in our customers. The value we get out of our solutions, but customer one is US running these installations in production. So we we live every day we run it, we operationalize these solutions. Two seventeen we were spending most of our time setting up platforms in showing cost advantage in value inefficiencies that we'd achieve with net platforms in partner platforms running in our data centers and we were able to then go to customers and say look we found a twenty percent efficiency in eighty percent efficiency in running these platforms in his innovative fashion, and by the way we're happy to share that with you as a customer in certainly as a partner. where we've come from those since then is much more much more aggressive posture. We built out an entire operating platform for our company called cloud one in it is a hybrid multi cloud platform. The route allows us to run specific nap workloads that are containerized in mobile and portable in our private cloud utilities and our public clouds of choice in all of that's connected through a very nimble data fabric, and we branded that cloud one in it. Many of our events we stand up and talk to our customers about how we've built provisioned and run this cloud one environment that gives us a lot of flexibility in a lot of choice. So it's been a great journey of going from running in talking about cost benefits to actually engineering a hybrid multi cloud world that we can live in In last year Peter we've gone beyond that and is this is really really thrilling for me. We've built out a full devops capability on top that cloud one instance. got a minute to talk about that. Can we talk a little bit about that? Please do I'd love to hear more about it. He had. So when we looked it at operating a company like, Nanak right we have legacy platforms, applications. We have modern cloud utilities that we can talk about two, and then we have sort of customize software that gives us competitive advantage and most companies have that most CIO's I talk to on a weekly basis have these particular workloads very Germane in specific to their business. The problem is a lot of those age, right they get they get stale there in yesterday's technology, they're hard to grade because operating systems and databases. Consistent with the platforms and the hardware that you're running in a data center, we used our cloud. Capability our underlying hybrid multi cloud infrastructure to build a whole application development environment to basically convert a traditional enterprise to Endeavour Ready Development Organization. We brought the right people in the do this we designed it. We purpose built it in. We moved a couple of our key customer service applications. I mean applications faced our end user customers in we move them into microcode based new software incarnations. It gets tremendous flexibility in the devops modern world, and it's really hard for traditional companies to do that look if if you're A. You know if you're a Netflix's or an Uber and you're going to start from scratch and build a whole software suite with some venture caps lot easier to do that in a true devops capacity much harder to do that as traditional enterprise. But we've done that in it's given us great value and You know one of the rare benefits I have in my job a forward-looking organization like this is. I. Don't have to worry about future development for for in house custom developed APPs in neither do most of our engineering teams because they've de adopted this devops framework that we built in. So that's a rare pleasure not to have to worry about how been developed my next generation of internal software applications. I, I wanted to also get get back to the points that you yours your company has built this ecosystem which really brings to life at a broader value proposition than simply going in alone and I wonder a great cio also needs his or her own either system partners to deliver all that that's necessary to serve the company first foremost, and ultimately the customer's as well and I wonder how I'm I know having known you from past stops broadcom, for example, I know that you have orientational towards this that the didn't begin with net APP but I wonder if within a company that has really thrived by virtue of establishing these these important partnerships, the extent to which that's colored the way in which you've thought about building your own system in order to ensure that your team is successful. Peter a great question, and it really has been a theme that permeates everything we do and I'll talk about it on on two halves. One half is a follow up what we just talked about and building out this customer one cloud one platform that we run the business on in an shift over and talk about just our our daily dating methodologies and. How use partners? So we couldn't build something like cloud one. We couldn't something like our devops framework without using all of our partners because net. APP. Has Incredible a data management capabilities and storage capabilities but there's a lot more that goes into it than that you know to build out a full suite of platform. So we leverage customers like Cisco where we have flex. pod delivery partnerships utilizing their compute. We have Lenovo is a key partner we lines their compute platforms we depend on red hat, for example, in their in their containerization and cloud ready platform. So we have lots and lots of partners that we build these capabilities outwith in that basically gives us a large ecosystem of capability. Again, it's a round net APP I but. We bring those partners in to build a complete and total solution and to your point we even we even extend that Parker framework to to integrators. So we've used partners. We actually have in our go to market organisation companies like Atas companies like trace three who resell our solutions with partnered with their professional services groups help us build these environments within that. APP. In in those teams can take that messaging out there to our customers as well. So we're not the only one selling nap will nap in our nap solutions, but silver partners can take that from end zone experience in take that outside and proselytize that across the industry such, really a great ecosystem and allows me to build a lot of great partnerships that are not only for the benefit. Of consumption within that APP but the storytelling it goes on on how we deliver these things and by the way Peter when I talk about this I'm not saying we do everything we do better than everybody else I think some of the things we do really well, 'cause they're narrow in their focus on the things that matter to us, but our customers do get a lot. Of value out of being able to contrast in compare what their situation is the problems they're trying solve, versus some of the best practices that we built in discover the let me say that I talked about in the preamble here. The second piece of this is we partner with allowed great service providers managed service providers. We have a couple of firms we use, for example in India. That bring us incredibly value capable capabilities for maintaining our it stack. We have today almost fifty percent of my it. fulltime equivalents are in India location in Bangalore. In think of managed service providers, we use in India as an extension yet of those teams to get us really effective follow the sun, a cost effective labor. So it's a it's a wonderful model of partnering both on the inside run, the business, as well as developing these new concepts capabilities and we can share with our customer. So we completely depend on that ecosystem of partners. Very interesting, and maybe you can take a moment where as we we talk now bill were in the throes of the COQ nineteen pandemic, the economic crisis that has resulted from it talk about some of the lessons that you derived here you months in a as to the rule the technology plays in ensuring resilience of businesses in a separate question I would be interested in What marks do you believe this had this has had on our businesses that you will be indelible. What has changed even during as as we hopefully before long returns to some degree of normalcy. What changes do you think might be permanent? Wow. That's a loaded question. You ask the question there but you know. I'll try to answer it through a couple of segments here. One is it reminds me of the old Yogi Berra quote the future INC would it used to be? You know things have really changed a lot in the last several months and You know I, think we came out of the most heated upturn in stock markets that we'd seen in a very long time. We started the year in a very, very favorable position. We went into the pandemic the markets fell apart people panicked. You know I think there's been. A lot of stress a lot emotional pent-up stress. We've seen some of that rollover into the streets here and frustration and fear rightfully. So of of a lot of people here, and in here we go. Now the market's coming back employments coming back. So it's been a really dynamic year and hate the Peter, we're not even halfway through the calendar year yet. That's the amazing thing but I think there are some things to take away from this aisle we've to with you that I think are indelible. One is the real estate is going to change forever. Okay in not just in this country but around the world and what I mean by that is the ability for most knowledge workers to work successfully from home or wherever they are. And, do that productively will change the nature of Co. late co located labor, and how we look at real estate in how we look at employing people in centers of mass right? We've already heard many big tech companies come back and say, we really don't anticipate having a a high density occupation of our campuses until the after the beginning of the next calendar year right. So what that says is there's confidence in the new operating norm in that will change I think our distribution of our workforce. In real estate of philosophies associated with that. For a long term there used to be a number. Peter. That was around hundred and fifty square feet per employee was like a magical number for four commercial industrial real estate meaning. If I look at break rooms and cafeteria an exercise areas and cubes if I could get that into the into the neighborhood of one hundred, Fifty Square foot per employee particularly in places like new. York City in San Jose and San Francisco where real estate's very expensive. I was I was going to be best in class I'm not sure we haven't shattered that with hoteling and work from home in a new business model that we can delivered knowledge workers in the future, and there's only a handful of industries that are going to be able to probably not quite recover from that you know and those are hardware labs and wet chemistry and. Chemical Industries, where you Kinda have to be there to make it happen fulltime. But I think we've seen that occurred the second major factor other than real estate in employees placement is cloud and what's really emerged as companies have moved aggressively to the cloud and I look at our company and I think we've done some great things to move to the cloud the cloud has been. A real insurance policy for most companies operating through this era of no touch or certainly low touch on your assets because of Covid nineteen because of the fear of going into shared workspaces and we'd seen companies that have adopted cloud being able to operate more nimbly and being able to operate much more comfortably in to be able to be agile around change because of their cloud footprint Zandt make sense. It does. It does absolutely. I could see that as as a factor that determines who. Now in in the future will be resilient and you will not. Let. ME. Let me give you. Let me give you a couple of interesting examples here. You know we rolled out what we labeled. We used a company called works spot, which was a cloud VDI solution We've we've labeled that the net app virtual desktop and we rolled that out approximately a year ago but we rolled it out for security reasons. We wanted to make sure that contractors and temporary Labor that came in and worked for engineering customer service. It other departments that came into the company and touched our intellectual property in help us manage our business did that in such a way? That that intellectual property couldn't escape the you know it couldn't go out the back door of a managed service provider. So we built this net APP virtual desktop. By the way, companies have been building VDI solution forever they've been using the M wear civic solutions. They've been setting up data center racks of equipment and allowing outsiders to come into the company. That way the problem is it's not very flexible. It doesn't take indication look into account locations around the globe So we went to a work spot, which is a new totally cloud based subscription model that allows us to spin up at virtual. workstation within one hour. So from anywhere in the world, we can bring in a contractor and having operate securely and that was the key for doing this securely within one hour. We can spin that environment down when that contractor went on his or her way what we didn't quite appreciate was how valuable that would be in the face of a pandemic so. The example I would use I, think is just resonates amazingly is Peter. We've hired a bunch of Indian new hires around our Bangalore facility and I don't know if you've tracked the pandemic handling in India but the lockdown, there was more severe than any other place on the planet than in the sense that the local police just because of the number of people that were essentially in the streets the police said, you can't go out unless you have a letter from the government and says, you can you can leave your home. So we had employees, the could not go to our facilities for series of squad. A few weeks we on boarded new employees that we could not get a laptop computer to in that period of time we're not alone other companies had these similar challenges. We were able to onboard employees in India with laptops used their Latte. In some cases these were laptops they used in college or university if they were new college. grads in, we were able to drop that net virtual desktop image over the internet onto that device in have those new employees come in and start being productive day one in our business without ever setting foot on campus in wet without ever having received an asset or having been formerly onboard at into the enterprise. That's amazing. When you think about the productivity that yields to your company in the flexibility, the debt yields you're. Really. Interesting points that you make I also wanted to ask you bill that somebody who's been a CIO multiple times over And you saying on a repeat offender. Exactly. So you can't you can't quite breakaway. Exactly. Right. I I'd be curious. You've already mentioned a number of important aspects to the arsenal in ensuring that they have a modern nimble. Resilience Business that they have a bit operation, I should say and facilitating all the above for their enterprise. You've talked about the the importance and sanctity of devops. So of security. You've of course, talked about data management in the cloud I'm wondering as you think about other changes that you've enacted as a cio in your current post and others what are some of the other kind of weapons methods mechanisms? That you've put in place to as best as possible. Of course future-proof. The organization. Yeah I think it. It gets back. Thank you for that question Peter to really great question in in our case in in this company and some lessons I've learned elsewhere. Right? In actually it's more foundational than add it gets me back to why. I came the net APP, in first place and that was really the drive. To to be involved in pushing the essential nature of data forward. Okay. So you're familiar with some of the articles were published last year you know data's the new oil. Okay. We'll right will. What does that mean? What it means is your business is going to need to leverage state or in any field you're in it doesn't matter what field you're in. You're going to need the leverage data for competitive advantage in an I even talked to mission driven organizations Peter, you know not for profits and other organizations that have a strong mission they need to help serve their constituencies through the data that they have available to them. So you know one of the big questions is, how do I? How do I leverage that? Data. How to all CIO's now take advantage of that critical gem they have in that data that's unique to their company and I was out last summer talking with Nestle in Saint. Louis I was talking to their CIO and some of their staff in we were sharing notes Annesley said, you know we're at were a hundred and some year-old Company and We think even though the world continues to transform the richness in our data in that historical database of really understanding our customers, what they like and what they want in in the value in those relationships gives us a strong competitive advantage and I believe they're right in I. Believe they've looked at the data, the right way to leverage at. So all of us. Have to figure out how we get advantage out of our data and and get. A competitive differentiating verses are competitor. Salim. Let me give you an example. We've rolled out it net APP since I've been at the company somewhere in the neighborhood of about one hundred and fifty bots using Using a variety of. Platform, some of those internal, some of those external, but we robos box out. Across I think over half of them are in finance workflows that have been automated, Peter including our quarter end closes. So it's very hardened technology that helps us run these botts seven by twenty four by three, sixty five we've rolled out really interesting botts in legal in indirect procurement. In. HR. And a lot of them in supply chain in customer service. Some of these you know tying into our knowledge management systems to be able to get customers the knowledge documents on our products they need all through a very simple interface in some of this being voice rendered through chat bots. So you talk about what are some of the things that we can do to advance the cause? Capability in adoption of automation tools that allow our customers to engage around the clock anywhere in the world at any time to get the information they need. To to to operate optimally, automation's a big part of this, I believe analytics in a I is critical and we've invested in data science. We've invested in data late technology cautiously, and we work closely with our business areas, not only to get data, Peter for reporting and what happened in the rear view mirror but to build models through machine learning based on that data of what the cause and effect is that drives certain outcomes in certain behaviors so that data becomes particularly Germane in building predictive models allow you to understand what your customers are doing, what they need where they're going into provide really helpful client. Mrs To those customers. So an example there would be where we've been collecting for Gosh I want to say close to twenty years telemetry data from storage arrays in the field. So about eighty percent of our customers allow us to collect trick telemetry data on their systems and we do that a very secure fashion within our business. But what we've done in the last couple years is build out in a mobile mobile APP environment that are customers can use that allow us to look at their configured. To allow us to apply those configured to our machine learning models into give them advice on the optimal configurations for them and to warn them if they look like they may have configurations that could cause conflict their environment or potentially provide for failure mechanism. So that's really Kinda deep analytic in Customer Advisory Service that they very much appreciate. So they're not only getting storage they're not only getting data management platforms they're getting data advisory services that go along with that that really is a form of delivery of digital transformation for their benefit is is that kinda resonates that make sense us? That's a great overview I really appreciate that. Yeah. We'll get Bill Miller I. really appreciate you taking time with me today on tech. To provide a bit about. All the you're doing during these times exciting developments at net APP sharing some of your wisdom as a longtime cio. It's been a great conversation. A really really enjoyed it. You know. It's it's always great to talk with you and talk through some of these these changing aspects of what we're living through. You know I let me just leave you with a couple of closing thoughts because I do talk like you do Peter with a Lotta, CEO's incidents in some business facing cio and you know the things that that I hear they're probably most threatening to CIO's today in this rapidly changing world that you described. Right, number one is lack of agility. Can you move fast and in and in your cloud investments allow you to move quick and reconfigure quickly and have that kind of devops capabilities. So I think a lack of agility is important and keeping up with the pace of change in the business you have to able to adopt and go in adopt these new cloud based apps some of it Peter almost being an MVP model most valuable. Or most viable platform you know. So minimum viable platform can get something out there that works today in improve through time. So this sort of minimal viable product, MVP aspect being able to change quickly I think the data leverage we talk about is important because I, think CEOS are feeling threatened by this inability move fast enough to a true digital transformation footprint. So leverage of company data in new and creative ways that we just talked about is really important in in the last thing in I really think. We. All share this pain as can we land and inspire the right talent to do all of those things that I just mentioned? Can we get the right talent on the team and keep that team inspired to go above and beyond for the business to deliver that kind of agility and pace of change to really result in through digital transformation I? Think those are the great challenges of the day and we've certainly seen the dynamism of the environment we've been working in for the last call. It's four months. It's been front and Center for all of us, Peters? Early. Will Bill thank you so much. I appreciate you sharing that perspective and all of your perspectives. That's. been incredibly enlightening in an emblematic of the depth of your extremes is technology leader, as well as the breadth of your network in the insights you draw. So thank you again, it's my pleasure to have been here. Thank you so much. Thanks for tuning in. Please join me on Thursday when my guest will be Jason. Ruger, the chief information security officer of Lenovo and head of it for Motorola's mobile business group.

Peter cio partner. senior vice president and chie India Bill Miller US executive CIO Lenovo Bangalore Hosein senior vice president and chie President Timothy Caspi Seattle
LCB Ep. 252 - Space Jam 2 Title Stinks, Interview with Sydney Sweeney, Minority Report Throwback Review, and Live-Action Hercules

Lights Camera Barstool

00:00 sec | 6 months ago

LCB Ep. 252 - Space Jam 2 Title Stinks, Interview with Sydney Sweeney, Minority Report Throwback Review, and Live-Action Hercules

"I'm not I'm I'm not dumb. Net around fifty and beyond me. You can get me out of this massive. Finish off your sh might pay. You can't handle the truth. Maybe not maybe fuck yourself shoot your kid. One Full Day of what we've got here is saying yes. Just well we're going. We don't need roads your heart. Welcome to lights camera bar still episode to fifty three. I think that's good enough. Who's counting these days? Now me gentleman by the way I was wrong. It's two fifty two. Yeah okay We were viewing minority report. Today we have an interview with star of euphoria Sydney Sweeney among other things also once upon a time. Hollywood talk a little bit about that new movie and then we're going to a bucks game. Have we done Colin Farrell? Before I feel like we have no. I don't think we done call in six through ten. I think it's it's going to be a fun one so we're doing that. No Rain Sang. Was He in in Sync and sing the movie sing. I don't think he can't say so. I wouldn't I actually no no. I've I've seen his top ten. No it's not in the top ten. I don't know why my brain Him being insane just makes a lot of sense for me. It does yeah ready to counter. Ob and saying what's going on on them anything anything. What are we watching? What are we looking at where we buy and when we read in Well since you asked I look I don't I don't I have have big cats number. Pf tease number of police number. Not to Brag and I I don't I don't tax people to offer Jeff. I've Jephson in Kim Jack's number but I know Coley Coley out of that whole group probably understands me. The most is a person You know as the father of a daughter and I went on to the the Nike App. The sneakers out without the thousand it to try to get the Air Jordan yesterday and I did not get the Air Jordans on the Nike App in them so fucking mad and I don't know if it's because I woke up at six thirty yesterday or whatnot but it really bothered me just it. Just bother me so I texted coli. I just completely complained about it. I texted the group chat. Even though I know you guys don't give a shit. I just had to get it out there and then I went on to like another side. Just bought him after all that. I was able to find them at a a shoe party website. Because there's some of my favorite towards the fire but some of that is is you wanna get it on the main purchase? Like there's there's a bit of a I I have A. I Have Count. How many times? I do the Nike thing. And I think that building not exaggerating my sixty at time trying to get a pair of shoes and I'm zero for sixty like I just. I have never hidden. Look a lot of those right immediately. Some of those probably a good majority of those I'd understand. They have no chance like the off white fives or whatever. She's not it's not going to happen. book for stuff like the Fire Reds. Which should be relatively easy to get. It just makes me so mad that that I I the thing that makes me mad ultimately is. I'll tell you like I'll say stuff like so disrespectful of Nike for doozy. Ask Customer. The thing that makes me mad is why I keep doing it. How how stupid. I am as a consumer not just to be like. I'm out I'm done. I'm done wearing shoes. You're just GONNA walk around like a hobbled. I'm just GONNA go birkenstock. Fulltime dude berkinstocks. Just have one pair. Birkenstock as Miley footwear. Was the last time you saw no shoes. No shirt no service sign. Kenny Chesney concert. There's a there's a group of people out there that I know like the Barefoot Brigade or something. It's Big Time. Facebook group and they all they do is post about how people should be allowed to be barefoot wherever they are ag- anywhere in public. I fucking disagree with that. Made me to be in a big way. I've a lot more in this podcast. Since being in quarantine I apologize and he stopped doing that thing stop. What's that many people are saying? Stop are they now. Oh I don't know I don't know if like you know Nardini is listening to a taking notes and it's like a person has always been noted. Barstool less swearing this guy too much. Swearing on this podcast. Now go ahead go ahead. I was GONNA bring up my point I want to potentially take exposed myself and maybe Kendrick view wants to join him. But you go ahead. You tro tro before we started. I think tonight's Westworld is going to be bad. I'm like I'm very convinced it's going to land with the biggest dud in a in a while and we we like the last episode but we didn't love and now that was the first episode of the season where I kinda went. Ooh ooh that one didn't really do it for me because I felt like and the irony here is that what was to complain about last season. Two confusing not enough like it was it was too much and the payoffs you were like. Well my head's in a fucking pretzel this point where this is the opposite. The payoff the last episode. We were like we kind of guests that at February satisfying which is thought. Because if you complain about the other and you commit the other than you complain about the new way I mean. You're you're unsatisfied at that point so I don't know so I still think I'm hoping that the reveal that you were just mentioning hope. That was sort of a false flag in a set up together kind of disarm us and I was real boring and then this episode. They reveal something insane but I think that the like when we talk about it on our Westworld recaps. I like it because like we be you. Obviously Jeff does a ton of digging for those that. Don't watch them. We finally say things and it makes us enjoy it a little bit more like knowing the symbolism behind stuff and all that that to me is cool but then the more here read like public reaction to it just like how journal Audiences feel about it in like their points. On the matter I start to like a little bit less but I don't know I still think it's. This is much better than the last season but the same time. I agree with you. Jeff is there's a very huge possibility. This episode. Just sucks ass. Boy comes down to this because the season has been enjoyable. And I've I've really liked it and I know some people are you know. They're not loving way characters. They went out of the western stuff. You know that's that's what that material does it does. Leave the western stuff what it comes down to. If it doesn't land it's all for nothing. We kind of said the same thing. We'RE CON WARS. Which is on the total opposite end of the spectrum? Cooper's just fucking believable and I I am not going to stay up till three thirty but I thought about talks Saturday. I'm for this final episode in thirty leaked online and I have avoided everything. Apparently everything leaked and I just want to see it happen for the first time but I that that's been amazing so that's kind of my own. You know what I started watching this. Show that no both you guys like super hunger it which is no no not that hung the what's his name. Tom. Jane Banger No superstores superstar. I think maybe I know it's on a major network. But I think that's maybe one of the most underrated shows to be on a major network because it is so fucking funny like flawlessly. Funny that show severe. It's a very good show. It's a it's a very good I think like they. I don't know if they did a good job. Marketing it or just like kind of the way. The Font of the show logo looks it. Looks like it's not going to be funny. It kind of you know what I'm saying. God friend me phone. Yeah it looks like it's es show we'll take you seen snow. Must See TV so the office was a was a post super bowl things. I'm not saying all those post. Big Event teases can't be good but superstar got so much POB during Olympics and the type of show where you're like Yeah I don't know like pushing it that hard during the Olympics like a task to try to get you to enjoy and like what. They're I dunno it's like are they trying to give it one last push to on? Its last legs. It may not be that great so I was this weird feeling about superstar and then I watch and I really liked it. So do you remember one year and the the big thing after the super bowl is going to be an episode of Glee faulk Super Bowls super size super double episode of Glee. Coming right up and it probably shit cause Alba two seasons of that. Show her shit. Which by the way Ryan Murphy has a new show Netflix? I'm so I'm looking forward to watching the first season back. Never watching the rest but he knows he knows his limitations is doing all he knows it. I really really want the Monica Lewinsky. Dough Clinton won t very very good because that would be awesome. But I just the bar is so high with the O. J. One because the OJ. One even you didn't like the Oj. One you kind of like it was so corny but then it also it was such a good mix of Corny and stupid but also like really good acting and like a really cool story line to follow like a one Ami's but was still kind of memorable and easy to make fun of. It was real really weird. Mix that worked great and I can rewatch that endless and love. I don't remember it as well but didn't didn't it? Kinda like make Marsha hardened out to be like this like unseen person. It's like unsung force. And then the OJ. Made America documentary came out. And there's like okay. Yeah basically the prosecution were idiots Well know why me. I imagine more. Have to clear up. You said Marsha Heart. Which is Marcia Marcia Marcia Marcia Gay Harden from the from the Oh from desperate housewives she just I don't I absolutely. We actually talked. Marcia Gay Harden last me on the fucking town thing we're talking about. I could not let that go no know the people are OJ thing. Didn't I wouldn't say made Marcia Clark Look Great. The the documentary was obviously completely true. So made it look very bad but then made it look like they really fumbled that case pretty poorly like it. Didn't VAT many punches. Okay okay I I again. I don't remember the people vs Oj. All I remember. David Schwimmer shows and learn more news Cuba gooding. Junior's one of the worst casting decisions of all time all fucking time. It is horrific but at the same time John Travolta probably the best acting performance. He's had in like twenty years. Maybe more do you want to wish for this. This Monica Lewinsky Am I going to call it that? Let's call it the Bill Bill Clinton scandal. The presidential scandal I I WANNA see ropes. Like they showed him girls. Girls Girls showed some ropes. Another good calm for that shit. Oh forgetting what's it called future man future man to come on my leg. It's just a little Tom Wolfe. It's a lot of calm a great. I didn't know Jay they were uncensored episodes. Yeah you never see it. Could it got pretty brutal show? Good the only cast male wasn't great was because everything else was Kenneth Toys Lance Ito. Just look like Lindsey was in the show Burst Greenwood. Who Was? We just talked about another movie. Bruce Screen with the factory just reviewing the core. He was Garcetti. That's right right right. I mean and then Sterling K. Brown and according to events where Else Amazing Soga. It's crazy. Joe Yeah Shapiro. I can't believe they threw fucking John Travolta being good good property in a long time. The five boroughs all right. What else anything else for the Michael Jordan propaganda our. That's fine. No I really do like I really like eat. I eat even though it's become clear and clear to me that it will not show a negative side of Michael Jordan as per the stipulation of releasing the footage. Yes that he owned. I don't know I didn't put together to begin with because I remembered the start us like okay. Well you know I I if you look at the food you make me look like kind of a Dick and you're watching it. That's that's what I expected. I thought he was crashing. His corvette into you know the security officer stand at the Chicago Bulls Training Facility or something like that gambling or just throwing down some cards. Yeah thanks holy got entire back room Michael Jordan steakhouses just an illegal gambling poker room super high stakes gambling. Ring Finger. They just they have a blackjack table. Set up in the kitchen dealers. Avoid yes you get to watch Michael Jordan. Play cards while you eat. This is a guy who's like Worked at Michael Jordan's mansion. He was a twenty four seven. Blackjack dealer that just hung out. There had to be on call at all times. Imagine if he released like an online poker game like like you know I got to case. It's Michael Jordan's world series of poker one hundred percent. Play that Michael Jordan's yeah. It's like Mike Tyson Punch out where the fun is very fictionalized version of Michael Jordan. I'm surprised you haven't watched psalm already. Because they did leak did they. Yeah like you. You are the king of toiling yourself and then the Bulls win. True Michael Jordan retires for the second time. Yeah the rest is history as they say. We're GonNa talk about something that happened during Michael Jordan's career space jam today. Boy I have a lot of takes that new space jam logo and title which I which I mean. A lot of takes us something like that. It's Kinda lame. 'cause I mean to fucking logo all not much going out right now so so it got no. We're going to have to know. So we're we're mild. Take guys were moderate. Take Room temperature. Takes going to have to buy some these takes up. You just had to get more blood from that stone ringing out. A little bit This episode brought to you in part folks by the UNDIES. That's right Folks are you. How much are you guys doing laundry right now? A lot a little none. I mean I'm doing laundry but it's a it's on the same same. Like seven pairs of athletic shorts. Yes exactly it's that sweaters. That's the only thing I wash. I look forward to because I have this. I got this pair of Reebok. Nfl Equipment Indianapolis Colts meshed shorts. That have to be fifteen years old now and I always looked forward because that's my go to pair and so when I do laundry to wear. Those shorts got nice heavyweight. Mesh to him. Yeah these these got that these ones wearing right now. It's strong shorts. That got her anytime. You find a pair of shorts with the back pocket. Well me on these can help you. Lessen the load of laundry. 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It's like two to three. Am never never just like you like you just. Have you ever taken a shower? Because you couldn't sleep. Yes you still. Yeah then you put a fresh pair of underwear even though you may have put it on new pair like six hours ago at somehow that two. Am underwear just hits? A little bit differently The fabrics Yeah as you wash it. The whole shrinks bags. Nice and tight around your legs. Yes Sir yes Sir Sir Let's Talk Hercules. Disney's live action Hercules in the works. Russo brothers producing producing. Yeah I'm on board music. GotTa Be Music Caspi. Good Bill has to work. They can make indefinite. Imagine a story perk as a little bit It can work also Josh Gad. Since he refuses to play the live action still he said I will not be playing fill is once again if the Disney movie. There's a character who's a little more portly People just say Josh. Gabby playing it. He said No. No no I will not be playing. Fill there's only one man she claimed. Films Nita's Danny Devito so smart. They're going to get Jason Alexander. No He's the cargo. He's the GARGLING Gargoyles from hunchback. I- Hercules is a very good movie that overlook a lot because it came out in the tail end of my child murder. You know when I was in my twin stage generally watch too cool for school so to speak to watch movies but I am. I am more excited about the more human oriented Disney quote unquote live action movies than I am about the fully animated ones And I think anything that is like within that period of like nineteen eighty-nine starting with the Little Mermaid too now is a lot more exciting than remaking something like Dumbo or snow. White Torello falls in a good sweet spot where the problem with like Dumbo is like really knows the music. Nobody cares where somebody like. Hercules people know go the distance of the muses. It gives them some Gospel. Yeah it gives them some space to to work with in terms of Incorporating music and I think I think like that that actual true live action If I think back in like what was like my favorite Disney remake I like beauty and the beast. I think is probably up there and it reminds me a lot of that written. Maybe not so much a Ladan. But I don't know I I. It seems like something I would enjoy. Yeah Kirk is one of my more favorite of the Disney. Renaissance movies came out in my actual very much sweet spot Loved it and I think that it lends welfare remake my only issues the same. I give to every Disney remake in. That's you want to do something new and something more fresh right. You want to be in Aladdin. And you don't want it to be lying cake like no one's GonNa want a shot for shot. Remake them to deal to give its own flavor. Give it its own. You Know Kinda unique. Take on the story and I think that there's a really room there for this out of almost any of the Disneyland Extra Remix for them to do something. Good this the human element right like this. The ladner to those movies that are really you can incorporate the humans much better than like fucking little mermaid or whatever it is so but the cast now on the Disney Singalong show. Didn't area `Grande. Sing something from her as meg. Yes egg and would that not be perfect casting assume all you can add assuming she can act so she's an actor before she when she heard her breakout was acting. Yeah I know which would show is over reassert. Yeah Okay. We'll true like okay. Yeah I'm wrong you know what I mean that. That show wasn't very good and she wasn't very good. But I digress and that much better singer but so I did a blog on and I said I just I threw out my own casting for Hercules and suggested who should play who in the live action version and put out a google form and let people choose. So we're GONNA do a run through of these characters and some of the Squad selections like the ideas that people had. I WanNa ask you guys. Think for my suction for Hercules. Was Chris Hemsworth very generic? But there's if you're looking at it for a physical dude. That just looks good in a pair of shorts krems with just work. Y'All got so. That's the problem here. It just depends on how this casting is independent. Where what what era. Hercules you're GONNA do do like shot for shot Raziq a sixteen year old the entire time or whatever. Then yeah you gotta younger Taryn Edgerton Is Interesting idea? That's someone else suggested? Because he can sing really well and he's in great shape looks good but he's also short that's better than I think android because he's younger it's gotta be younger. He's younger he's also shorter and way less physically imposing he's like five eight because it won't be an older it will be the movie. I mean they'll do the movie they'll just make. Yeah but he's also again if you need to be physically huge and I don't know how big you could possibly. Cgi alternator tend to be another suggestion. Most Timothy Timothy. Shallow may but you haven't take a lot of steroids. That was in the selection. Were you think about that? I like it. I I've always said what would timothy shell may be like on a Lotta gear. Always something I thought a lot about So I'm in but ZAC Efron I do now. I think I think the Hercules in this movie's gotTa be like what they did with the Aladdin in the last one so lesser known. I think it's just somebody who's who looks the part and does a good job but does isn't like you know because I feel like the big casting gonna come with the divas. Yes so I don't know so they Jay APPA catch faulk. Last one was Michael. Jordan looks the as the physical nature for sure. He's too old I. I'm telling you can sing. I don't think anyone mentioned except for Edgerton work and I can see the other Hemsworth maybe working but now that's just too old because he's going to be the teenager early mountain you've got to be able to sink too. I think all right and then for fill and the only reason I say that is because the teenage Hercules has to be visibly teenage. So he's not at his full strength yet. You know what I'm saying. Well that's the only thing I was thinking about if they did the same thing that you did with Chris Evans and Captain America's first Avenger right like they were able to see you. Being skinny lead pretty short-covering easily. I think it's easier to go that way in the make a smaller the I would walk out of the theater. That'd be so weird. That'd be just fine. I think it's easier to do that way than it is to do with the reverse way. You know what I mean unless you just haven't played by different actors and then fulfil. I don't think he can do anything. But VETO TO BE HONEST ON OUR WAY BOOK. Devito's gotTa by the by the elephant skin. So the other suggestions though. I one is Rob Schneider. I think that's a hard no for Phil. Yeah not big enough. I mean no fencer Rob Schneider. But his his day has Is Day has come since passed? Yeah way past the next one. Was Ed from ninety fiance. Which I don't think either of you watch that show but I'm sure you've seen his dad. I know I know who you're talking about. He looks like one of the trolls from frozen. Yes in an interesting choice. But I don't think he's got it and then another one was bill burr so this was an animated feature. I think he could do the voice pretty well like his his annoyed voice. I think is very good omen. That character is going to be animated. Yeah basically yeah. I could see bill burr during that and then they also had a couple more suggestions. Kevin Hart and John C Reilly had any of the aside from Fossa like I. That's like the example I can think of where Turned an actor was so attached to the character that you literally could not cast anyone else in these Disney remix right as an another example of that there has not been thing James. Will Jones is the good? Yeah that's a good boiler or rather example for it All right for Haiti's I picked will Arnett who I think fits perfectly that. Actually well liked that a lot. He's got the look. He's got the screen the voice that you could do up and down for that And then now also other people suggested banded cumberbatch which I don't know about that. What about Andy Sandberg Andy? Sandberg though and be dead how to young someone say Glenn Howard Tan who plays What's his name from Dennis from Sunni He'd actually pretty good but I don't know if he has the name power for this. I think I mean like Howard. Arnett have similar vibes right. Yeah famous Sambergen work. Because I don't think you could take him seriously and not that Haiti's is full serious but like I think the problem with Andy Sandberg Right now. He's in that category where you look at him like. That's Andy Sandberg. Some funny some fucking funny about to happen Brian. That guy. I know suggesting Ninja. 'cause he has blue hair. You don't need to put them in Tyler blevins. Sorry Sorry Tyler. quote Global Unbalance Levens. Yes sorry him. And then Jason Manuka actually like Jason Man's UCA's like Jason Zukas do think he has the screaming the that'd be really good. Actually mega think is the hardest casting. Actually I don't know it was so you think on the ground I just feel like From what I know about Ariana Grande days very carefully manufactured Social Media Personality and public image. She would be Sassy enough to be. Meg I think a lot of people could do that pretty well. I I saw. Some of the suggestions were plaza onto Armas And Dia and our Scarlett Johansson Seattle eggs in dire. I feel like if you like. The the thing is is like the actress that comes into that role has to have some sort of like pre established cred trigger like just just in terms of being like I think I think. That's where `GRANDE COMES IN. Because it's like it's almost like that fits in because she species perceived as diva in. Megara. I don't know she's a diva but she definitely is a hard ass. She's like Oh yes very hard as old school comedian or something. You know what I mean like. Like almost like Alex Bornstein Margaret Miss. Mazel reminds me of an accent. I'm on seeming sometimes. One BIG ARC ARC. I just smoked three packs. Virginia Slims and I'm looking to get lucky all Zeus and Hera I said Jeff Bridges in Andie macdowell. I think they'd be a good combination. I think fucking Jeff Bridges When he has beard hair hair well I I like that. I like that. And it's kind of like a car buff. Too Right Jeff. Bridges maybe not like who is. Who's Thanos Josh? Brolin could do so. Somebody suggested Josh Brolin Laura Dern when you think about that yeah I I look. I'm Pro Laura Dern so I I I think I think this is. What do you got a load up the stars and this end the casting and get somebody relatively unknown to be Hercules? How how about Kurt? Russell Goldie Hawn Nick Offerman and Megan Mulally. No now both hard nose on those. I like Kurt Russell and Goldie Hawn. I don't mind add George Clooney and Marisa Tomei George Clooney's too big. That's a bad not bad suggestion. Yeah George Clooney I think I think it would really think he's too big for that tomato like that too. I like I don't know man okay. Well that's warning singing and Brenick Mercer toymaker still do a Madera to she could Last one is pain and panic. Keen Pilaf is the obvious choice right. But I don't know if that's just overused at this point in one's already been in Lion King. Yeah Red or Red Food and sky-blue From Ellen. Yeah true and nephew from ELM FAO. Others suggestions were nick. Kroll and John. Mullany Simon Pegg. Nick Frost Tom Metal Ditching Ben Schwartz in Joan Hill Michael. Sarah I like the Middle Digit Ben Schwartz. Because there's that combination of very hot right now. Yes they are. They're the only people to ever do. Funny Improv scientifically been proven Fact I'd be shocked if joint will ever did a side role in Disney movie right at. This point is crafty like that's passed him. Yeah it's this is not an Israeli more yes? I think that's good. I could do music too. But that's just so many people to try and cast like I feel it gets it's going to end up. They're going to get one big name. And then the rest is going to be like more Broadway singers or something like that. Yeah I think it's going to put a lot of money Highness Lizardo and then for Broadway singers. They're gonNA put a Shitload of money behind this though the music f. b. goodness they gotTa Bring. Michael Bolton back in some sense. Oh Luna just make Michael Bolton Hercules for it Jackson. Borough knock over did kill two birds with one stone there. I'm assuming Michael Bolton someone's dad that's pretty cool as say Your Dad's Michael Bolton Office space. Yeah I'm Chris Farley overview. Yeah I remember that. Yeah very good back. Remember that that's my job on this pot I make reference to something. Everyone already knows. We'll just imagine like you know like your your do college. And Your Roommate Steve Bolton and then one day. He's face timing his dad. It's Michael Bolton one on one of the housewives of Beverly Hills is the daughter of one of Indiana's most famous residents of all time John. Cougar Mellencamp Yeah Really Camp Teddy Mellon Cam to how many Mellon camps are there in the world like there's ninety nine percent chance relaxing mellencamp no less no more than ten or no more than ten people last name in the world. That's that's up to for Middle Name. Isn't something cool like if you're like like that's a football player named like you need something cool in the middle now calling. John Cougar Mellencamp. That's me that's me too. Oh Shit that's crazy that's nuts people world mellencamp mellencamp what fuck it is forgetting ancestor. Do for a living that he got that last name. It's probably just like get Americanized version of Milan. Cov or something. I don't know ancestry. Dot Com works. But I'm laughing very hard at the fact that it's as whereas the mellencamp family from and the shows the map of the world it's as eighteen of twenty six in Indiana and the restaurant Michigan. That's it that's all they did. They originated there. Yeah Alright Lis. Let's let's talk about space jam to rip through this one space. Do you have to a new legacy? It's going to be called. Nogo is a really bad logo. What does the new legacy even mean in the context of space jam no clue? I've trying to figure that out since so former names for the space jam sequel included Spy Jam with Jackie Chan rates. Jam With Jeff Gordon in Skate Jam with Tony Hawk. Which none of those make sense because the the basketball pawn is the JAM? Part IT Place in space like that. That's always bothered me. Jeff Gordon's probably the least charismatic. Personal Live by one of the best race car drivers of all time but I remember him being an advertisement. He is a stiff as a board like. I know like space skate or space race. He can't see space races. Tough sounds like a movie who got to try trying to get to the moon but likes skate. Jam just just doesn't make any sense. It doesn't make sense or skate. Jam makes more sense than race. Jam Escape Jim. Sounds like some sort of like X. Games okay. That's that's downhill skate. Jam will race. Gem just sounds like it sounds like something. Great Kendall Jenner Salt Base Jam Folks Folks Lace Jan. Remember that remember that were throats mace jams. It's really spicy. Jim Released Pepper Jam. The logo is terrible though. The logo has got the big fucking Anaheim. Angels A in the middle of like. That's just outside of their stadium. I just don't like how the a works for space. It's just the. It's the longest tallest of all time space space. Jam Logo overused Word Conic but it is iconic you see the space jam logo and you know you point out that space jam right there. That's that's the space jam movie. That's a guy from kappa. Phi Who's wearing that Jersey earlier? Exactly I just don't I don't get I don't get like why they would. They would a insult me. And the Pike brothers and have the dual rear whole new logo. Now we gotTA changer intramural shirts. Thanks I just I still want to understand what the context of a new legacy means. Because I can't figure it out off the top and also like is that going to be explored throughout the length of the movie. I don't get it. It's GonNa be like trying to rebuild and rebrand speedy Gonzales. That's what it means still like. Okay look characters pretty insensitive man you gotta find a new New Yeah you gotta find a find a new lane to to to skated Spiegel speedy. As twenty one points halftime he gets cancelled. They have to figure out a way to avert that no new legacy is like the team is pepe Le Pew Speedy Gonzales Yosemite Sam Foghorn leghorn off the weird like characters that eat up maybe Say like May to rebrand fill a okay foghorn leghorn you. What's your new thing. All you know how to do is talk like that. Okay you're cut who's Who's in charge of this movie? Who's in charge of is director halfway through yet but the like the all the whole project right like the person that hires the directors. Lebron's team is that it is it is. It is a maverick. I mean he's one of the producers with Brian Kugler. I'd assume lebrons team is the era. They're the ones involved with with running this whole new legacy kind of feels like very. Mj versus Lebron yet. I gotTA stop that fire. That's how they get us in the seat. It feels like petty not like real petty but like a new a new leg. I don't know what that means in terms of the Space Jam Universe I. I think it's kind of like a marketing ploy right like you see. Obviously it's a long running joke in the war. Like I'm Jay. Bruce Lebron argument every sports network results to and they have nothing else to talk about. So you do that. You get more s in the seat that I don't. I don't love the logo. It looks like What I say. It looks like it looks like something that would be like the logo for Roller Coaster. Museum apart yeah like if that was the space jam rollercoaster. That's what the sign would say out in front of the rollercoaster. You also have a bad production history because I think one of the first things he got in the news for was for using an edited graphic. That somebody else made without the permission correct. They stole they still like poster. Something yeah for my fucking random studio or something or person I just. I'm just not excited about this ago. Because I'm very agai liked the loved space job as a Kid. I had the soundtrack. I love the Mo the monsters anthem. I just don't like this. We say stuff doesn't need to be made like this is the this. This definitely does not need to be made is now like lebrons. A better actor the Michael Jordan. I have no doubt but like I I can't i. My time is valuable and I just don't have enough time to be sitting around spending it. Looney tunes characters is the Nicest House is GonNa look in this movie. Lebron's you'll get my big ass. Tv Much better than Michael. Jordan's tiny one when he was humble house. Fuck that I'm going to my real house. Gated community ends Space Jam to the new legacy on New Jersey. The new legacy. I think it's a new legacy new legacy. Yeah it'll be out next year. Sounds like a seagull. Like decks and check stor. Yeah Right. This episode brought to in part by Roman nightly defense folks. Here at home. You know you may not be showering often. I don't know because you don't have to go out. You're working from home. It will greasy. He'll dirty maybe doing some acne dark spots redness materials finding treatments. That can be complicated. Roman makes it convenient the a customized prescription skincare that road before a. Grab your phone your computer leader. Free online consultation. You'll hear back Us licensed physician within twenty four hours. If appropriate doctoral prescribe a custom blended treatment based on your skin type priorities your senior. Kuskinka treatment with free two day shipping. You'll also get free unlimited. Fall your doctor. If you need to make a change to your treatment or any of of Roman there are no commitments and you can cancel anytime. Go GET RAMADAN CONFLICT BARSTOOL FOR FREE MIND. Visit and start your new skin care team today. That's get Roma Dot com slash bar so offer eligibility requirements and digital turns to apply all right moving on. I will go hit these last couple of ones. Quick of Vin diesel is in a war at the producers guild over a fast and furious credit. He wants that producers credit. This this is what screener and said this little right up on a credit to them. Variety source says this conflict is strictly personal for diesel doesn't involve universal in a functional sense the PGA Mark Reuss Gov. America is only really important because it allows producers to be nominated for and win the best actor Oscar. This could be could. Well be the primary reason diesel so determined to get one. The actor campaigned heavily for the fate of the furious receiving attention from the academy while he was promoting it and will probably do the same in the build up the fast and furious. Nine problem is riding reports that number of people involved in making movies take issue of Vin diesel being a top tier creative and point to his diva behavior including showing up hours later days when expensive stunts are being filmed as an obstacle him gaining credit from the PGA. I love this story. This is fascinating because he is. He is the fast and furious franchise at this point especially the one out the rock and he wants to be a producer because he believes this is his shit like this him like these are his movies and also part of it Which is this movie was about to be out was bound to be outer outer ready. I forget it's right around with eve about to be yeah. I think they usually get released April though so yeah it would have been outer about to be out I just. I love the notion that they don't want the people and we don't want to get it because each he wants to work with and he doesn't show up on time to the pins. Sunglasses two hours late guys. The stuff ends up in the harness for three hours already. is supposed to come on. April. Yeah May or may twenty second and the other thing is that he partly wanted to be prepared for best picture the fact that he wanted fate of the furious to be nominated for. Best Picture. What a fucking thinking then. Fucking VIN DIESEL. Dude like why? I don't understand why he needs the so bad. What the what you should have fucking campaign this heart for Riddick Dude was. Is it a monetary thing? Is there any addition? But you don't get an ass little money anyway. Respect from the academy now six producers just means good because the more people inducing it. I mean you want that you want a lot of people involved exactly sure lake. The you know just a lot of different ideas coming to the table here. I here's my advice to Vin diesel. I think he should take advantage of this and just get more outlandish. Just start getting his PR team to plant stories about like very bizarre. Diva like behavior Even more beyond what's already been reported 'cause like being late to shooting. That's not diva behavior. I I'm just assuming that's normal for seventy percent of people in the industry and that doesn't make sense. If I was an actor I'll be on time because that'd be a fucking professional but I could see how my peers wouldn't be heard. Vin Diesel showed up. Wolfgang's in order steak extra burke to Chris and had Saracho on it really. It's crazy and diesel power. Bombed Wolfgang puck through a table of cedar planks used to grow Zaman in diesel fit watch. He's wearing a Van. Heusen collar car it up shirt looking sick vin. The vin diesel went to go test drive cars and crashed every one of them. He kept going back to the same dealer why they let him take another one out. Kept running cars into fire hydrants. Sorta Today Fire Code. It's looks over it out just the same Honda dealership in certain like fucking San Quentin value. Whatever then diesel keeps pulling the red button and elevators and having the Fire Department rescue him actually the best better one problem rehab for it again all about in soup. We have the footage right here. Then can you please explain what happened low? So Sorry Otis sues him then diesel just rent a bunch of AIRBNB and then chose it. Has his assistant shit up and leave the door open the entire weekend. He doesn't even stay there. No just stuff. That's not all that bad but very inconvenient for a lot of other people him going on. And what was it celebrity show with Dr Andrew? Some Dr drew doctor yet where you're not imagining him going on there. Because there's an addiction to hitting the emergency button on an elevator would be extremely funny. That's always a very poor success. Rate by the way. See the see. The the panel buds the redwoods boys do not press in case of emergency in. I mean is it was an emergency someplace every everywhere taught. How do I know tech to us? I'm sorry just think globally act locally the fuck anything from succession fucking wasn't it? It's a if it was. It was unjust. Because it's a thing that a lot of different people views they litter said that many times I remember that now Wonderful let's talk transformers. Quick animated transformers please Dow Suck my wife. It's much much worse than doesn't Suck my wife that's weird. Uc'S IF I love that. One paramount rose one or the animated transformers so it will be a prequel and it'll be sound cybertrust director Josh Cooley. Who TO DROP Toy Story? Four any other pixar things is doing it. I think this is going to be great about. You're really excited for this optimus. Prime comes home another cars. It is trifling. That way. Optimus prime talk to you. Got His wife. Flo Jacked. Were you doing at the club? He said you were going for girls night at the bar was going to be Loki. The prequel stories him getting than hitting the gym becoming the optimus prime. We know today use optimus Bena beforehand. We just data analyst. I think there's a lot of run here you see. The humidity's been saved. The only thing I couldn't save was my marriage back there. One actually one just got so fucking ridiculous even though Bumblebee was cool. But it's just better to closer to what people know enjoy from the cartoon so yeah I think there's a rather large installed base of people who loved transformers now and I think the movies probably drove a lot of people to it. So you know. They're not the movies also brought in a lot of people who would otherwise not give shit so this is going to make the transform the gear heads as we call them the enthusiast community very happy. I just WanNa know like who's their God is at the all spark the all spark. Yeah sparks there. Gob though was the correct me. If I'm wrong did you watch transformers series as a kid no I had. I had the transformers toys after a cut out the middleman smart. I don't remember if the I don't know if the all spark was a thing in the show I got to look it up right now. The all spark only knows. I'm a Weiqian. That's they. They they go and they kill the transformer God Looks like it was in comics. I don't know what was the cartoons or not. Maybe it was. Yeah it looks like it might have been. I don't fucking now all spark whatever. The first Transjordan was was an enjoyable movie. I say that I say that with confidence and I will defend. I liked the first movie a fair amount. They did a good job with that and then it got ridiculous and stupid and then I hated it. I mean it was. It was nice like in two thousand seven. I felt like it made a lot of sense. It was it was spectacle before the marvel movies took off and that the marvel movies are spectacle now but Transformers two thousand seven. Was that the spectacle movie of the year. I remember going to see Ratatouille with my then girlfriend at the time and wishing I could be seeing transformers. Okay there's there's so much more room to run when it's animated like you're just Kinda Had the constraints of it being live action right. There's just so much cooler a lot of room to run when it's animated. Nobody might be won't be involved in this one. Well I I think it's just like Animation Bitch. Original transformers were not. They're not a well animated. But now I think animation Can Be very good like even stuff like castle. Vania which I don't think I don't think I wouldn't say it's the best animation I've ever seen. It does have some like really good-looking fight scenes and whatnot So I I would rather take like an animated interpretation of the wave robots fighting in Iraq versus Lynch Flourish Clink Clink Clink Mechanical Parts Moving. That sounded so sick though. No US just everything. Just mechanical part sound and just a bunch of like sparks and Shit and the CGI once just so busy all the time avenue thing how about Vin. Diesels addicted to calling in home inspections for houses. He doesn't own. No vin. Diesel goes to Home Depot and makes the guy or girl. They're cut lumber then. He leaves after the lumber tips at the lumber through cut lumber you to the home depot in fucking l. a. and there's just signs don't let this man in big picture. Vin diesel banned for life from all Home Depot's Subaru to Lowe's big sixty foot point. Just cut it into one inch increments making a big doorstops to need some sorry making coasters all right so that that was what transformers farmers we had some other stuff. We'll talk about the middle of the week is we. We gotta try to spread. News Out That's it for news because we're GONNA get interviewed where he gets the minority report. We have you sitting sweetie she's an HBO stuff. EUPHORIA SHARP OBJECTS. Hamid's tale also newly clementine. We've talked were yours are We are joined now by Sydney. Sweeney in our from euphoria handmaid's tale once upon a time. The Hollywood which I'll get to later I. It's hard not to talk about the top. What we're GONNA talk about Clementina. The top here. A new movie releasing digitally which is a we. We've had a couple of people and I said this obscure listen retard me saying this but it it has to be so nice that you are in a movie that can be seen right now since so many things are delayed it debuted a tiff. But it's coming out. Virtually on May eighth. What can you tell us about this movie? That's dropping very soon. While it's a beautifully shot psychological thriller meets sexy coming of age I always feel like it's very French. Nar Type Foam and it was a lot of fun foaming. Yeah and I'm also loving that. Were able to see it right now. Especially side also getting to support theaters at the same time which we just talked about our other. Show the fight with eaters now like not wanting to some. Don't WanNA show some movies. And now they're all just. It's just a bummer. You just want to go to the movies right now. It's summer blockbuster season you WANNA see. The good stuff. Hits can start getting some award season. Thinks disappointing but this is going to be released digitally and it's it seems as though addition like witnessed some notes the movie in some earlier. It's a smaller movie in terms of scale and size and I just mentioned urine a movie last year once upon Hollywood. Which was I mean in terms of movies. That's like kind of you. I'll get this later. I've heard some things that you said before about the different TV and movies and your desires when you initially got the acting but in terms of like in the movie world. Do you prefer a big Big Ensemble? Mets a little more intimate personal. I I think it all depends on who you're working with. I think that if you're working with people that you could imagine yourself for the next twenty twenty five days roughing it and just working more hours than you're supposed to then. Yes but if you're working with people who just want to be done and then now it's hard to do that. India's luckily on Clementine and everyone was lovely and we just made this beautiful home together the Synopsis On. I mean go a little more into it. Says it's a heartbroken. Woman becomes entangled with a younger girl after breaking into her ex's Lake House in the Pacific Northwest. Which are from the Pacific northwest? Is that right? Soak in Washington so vice. Little personal touch. You can have the movie. It was it was. It was really cool because I was actually filming. Everything sucks in Portland when I was shown the script and we filmed Clementine in Florence Oregon which I have never heard of before. And it was the most beautiful surreal. Little town had one st of just little shops and coffee shop and it was on the water on the other side of the water the sand dunes. It was just beautiful little thought. Yeah so this It's I guess coming of age is like a decent way to put it right like. That's that's a gateway describe any coming of age movies that you are a fan of that. You may be Kinda pulled from a little bit for this movie. I mean Lolita I feel like definitely a Lolita aspect to clementine which I personally love. That movie ends love everything about it. I don't know. I think Lalita was my main thing. I put a lot of visual references from that movie. And put it in my little visual board you and you said this in an interview and I kinda referenced it but you had mentioned. I forgot who you were talking to. You mentioned that you never really wanted to do. Tv right away and you just want to do. Which like I mean. It's really only recently where. Tv has kind of reached a level. That just feels different. It feels very prestige. Like everything is just feels like a movie. Broken up. Into so many different little parts as opposed to just episodic and like I don't want to sit commie but it just feels different nowadays. And that's whether it's something on. Hbo Or these streaming platforms is. Is that Kinda what what changed your mind because TV now feels everything feels like a movie production and has that budget. I think so. I think definitely when I was younger. You grow up and I'd watch sitcoms or I just like I don't know if I wanna do that and also I was very horrible stage fright and so a lot of those shows are filmed in front of a law and I was like. I can't do that to save my. I get nervous talking to you guys. I can do that but then I did. A couple of guests here and there you try to do to build your resume and benighted everything stocks and I did sharp objects and sharp objects completely changed my mind. My approach to what I wanted to do on who I wanted to work with and enjoy mark just as really a man who approaches shows movies They have that filmmaker feel and I think that handmaid's tale and like outsiders so many shows have that aspect in had that feel that now I WANNA do. Tv and you get a live longer in character. Which in a movie. You don't really do that. So you're saying that. Feel like do a friend's revival. You're not really five and being in front of the live studio audience with the last two. You mentioned beginning on sharp objects. You're part of the HBO Family Now and nobody likes to keep going back to their guys. Hbo How does that feel? I hope so. I mean every project. Hbo People Talk About People who are like. Wow they keep making just I mean. Everything's already good. But they keep growing their audience and the hunting that they create is just one after another better after veteran. It's amazing I mean you mentioned your noble and I flipped over that show. We just ranked. Hbo Shows in West Episode. That was my number two. It's my favorite H. O. One my number one the Sopranos. It's so hard not to not to head number one. It's just so so consistent so you're obviously sharp objects. Yeltsin euphoria showed that I very much love in heard about the production delays which sucks. Because I assume that you guys are dumb viewers. We assume that you guys are best friends and family like offset as well as onset so. I'm sure that's terrible because if any idea when you're gonNA have a chance to resume filming. We're hoping in the next couple of months. I mean it depends on how the world is in what's the safest each bureaus vary sitting everything serious on making sure that the casting frame stay safe and healthy so like I mentioned before you part of this. Hbo Family Now. You're in sharp objects for you. Is there any other? Hbo Show. You'd WANNA be in like we're big fans of obviously all this other stuff like succession is one of our favorite shows whichever one a role in anything else. Hbo's doing right now Hymie if gamma thrown around back definitely would've been doing the extra stuff there. Hbo Max and All that they're they're going to have the extra show. I mean pick. Kema thrones game of thrones could be a young targe Aryan in the prequel thing needed Israeli chance out there so euphoria show I. I enjoy a lot. It's able to tackle like a lot of different subjects. I think drugs mental health sex abuse in a whole bunch of other stuff all with ease without like too much focus on Tony Different areas. In what do you think makes this show works so well because a lot of people have different opinions on this but what do you think makes it work so well connect so wolf viewers? I think I think that because we have Sam who wrote Sam Levenson who who wrote it. episodes. I think just came from such a true honest place if people felt that and on needed and mazing job at casting the different characters truly embrace their characters and even though the cinematography was beautiful music with unbelievable story. Still so grounded and true. I think that that was a big aspect of it. Yeah feel so authentic and I don't know how to explain it but like a lot of times when have a coming of age show film or anything. You kinda get the feeling like they're you you could tell. An adult is writing it like. They're out of their death. Do they ever ask you about like at all like the reference you like? Hey what would you do if you're in this situation because maybe this no it's like we would be working and sometimes in the middle of the scene we'd be like we don't know if this works and we'd be like all right everyone out and sandwich that with us and we were just talking about the scene and rewrite it right than in there and then don't let and so we definitely had a really cool our end just voicing characters you feel like you play especially with the coming of age thing you play some very intense roles like climate even with like clementine coming out like your roles are not like fluff roles? You know you're not destroy around in the Senate there. There's a lot of deep things going on here. Is that like do you like if you were to get in front you write something like. Thank you for these tax rolls. Maybe sometimes a little lighter. Are you to going to gravitate a little more towards the intense stuff? I do tend to like the intense stuff. I like the challenge than So the characters that are so far from myself that like Eden. I'm so far away from Eden and who she is that I loved that because I'm literally getting to create this. This person that isn't me. I'm getting to jump into their shoes and experienced what that's like and that's why. I like acting because I don't have to. Just be me so. I think I'm very boring nerd and I don't know soy enjoy just experiencing these different characters and going places that I personally would never go to. I always approach my characters as if the real people so I build them from when they're born until you meet them onscreen and either bill their memories people in their lives whether you've even heard about them in the show. I still build that because it will change how she speaks to somebody or how she walks her or how she'll react to something and so when I do that especially for cassie. I had a lot of different aspects with her father and different friends that are in and out of her life I made it. I didn't want her to be like that. Stereotypical sex symbol. Who she's gets her nude leaked. I wanted her to feel like she stole lost person and she still trying to figure out who she is as a teeny because on such a huge part of growing up you. I've seen you citizen interviews and this is like even on like any profiling you you mentioned these stories you bill through your characters and we're like type of people as you mentioned before the interview started. You mentioned yes. Stars action figures. We're we're nerds. We'll we'll tweet at at the J.J. Abrams and like the vendors directors of the world. And be like. Hey what's so-and-so character going to do after the story but you you build your characters before and after when you're in that role and you keep these like journals like can you explain what more like you try to flesh out your character beyond that which is kind of what fans doing they want when they watch a show which is fascinating is they want to or they like before the movie warlike for the show or after the show and you kind of create that for yourself It's Kinda like when you write your own biography. I'm writing a biography for my character. But it's it's way more visual because I'm a very visual person So I have maps of where they used to walk to school. Or what grocery store is your parents May Use to take to I have pictures of the rooms that they grew up in Their houses Just anything you could possibly think that makes a person a person. I would trying to add into the book and for Eden. It was really difficult because she grew up in a society where you can't read or you can't right so a lot of the book. I made purely visual so to try. Describe how she grew up in a town two hours away from Gilead and she took a bus ride to Gilead and she grew up on a farm with her parents. I had to build all of that through pictures in a way that that's how she grew up. Now I feel like we've heard you hear stories like the way people prepare for roles right like some if it's usually like someone playing the joker by the way that white here it's like they kept like a book of like freaky weird things but you hear that but not that level of like fleshed out like. I feel like years down the road. You're going to have all these roles always characters like you may have to put like a book like Easter Mike Characters. Like like if you like my movies my shows my stories like here you go. There's there's more than you think. Created these all my own at the Sydney Sweeney Anthology one I. I never shown any of my books. So it's definitely I don't know I get very nervous. someone from euphoria. They're like making it's cooled and they're wanting some pictures of my book note can come pick up your book and just like some of the pictures out of it. I was like I've never let anyone take my problem out here so I was like. I'm sorry but now I'll be. Let's see here. You go you so one of your characters though once upon a time. Hollywood. That's a true story. Well kind of kind of and I say spoiler because if you haven't seen it and miss podcast I'm not happy with you because it was my favorite movies last year I just. I fell in love with that movie. It's such a wild classic Tarantino but also a little different than anything he's ever made. He's a love letter to Hollywood making that character though when there's a sort of true story involved. Is that different for Your Process Front. Adobe character up your eye because you have you really have existing material and not just books like the world life like what has happened so my character was nate which was actually a real person. Her name was Diane Lake and she wrote a book and so I went and I got her book and I found any newspaper article that she in the group might have been mentioned in and so my character book and not I did not make any of my own words so I took every single word. She said from her book. And I might. I rearranged it but I made it as if this was she wrote it and I use all pictures from her. I didn't use anything. That was fake. It was all local real life. I mean you were part of probably one of those ten scenes of the year in any movie. I mean every turn. He took in the house of like well. He's dead now there. It Goes Brad Pitt at last last. Step for Brad Pitt. Like whether it was like the sink I forget it was like the sink. Area many opens up the door bursts during scared like we're done we're done but you mentioned too. I'd seen just about and I love his comment. You talked about how being in that movie. You're able to check a bucket list things that you would maybe have for a career in one movie working for Quentin Tarantino alongside. Brad Pitt and Leonardo DiCaprio margaritas. I know you said. You'd bet her I mean that is lake. It's early in career. Yeah what do I do night literally at the Red Carpet they ask Leo. What's your favorite show announced? He Goes I love you for you. I've all my quit now. What does the state FRY? Is that come into play? When you're meeting. The Brad Pitts the leaders of the world especially early on your career right okay. Okay when when I'm on say it's different by that first day I was I was. I didn't remember words was awful. Would you address lines? So that's not a good thing. You gotta to remember those words when you when you jump into the character. It's different but when I'm having to be myself I'm like I'm such a Klutz your Manson cult version of yourself. Had No problem with Brad Pitt. It's it's you know it was. It was me that could not syrupy. It's walking up to saint. Hi Brad Pitt somebody. Everybody in the world knows Nice. Let me shake your hand real quick. What does that make? Does that make you for more nervous? You knowing that Leo's back home watching and he's just getting through the show are. There's so many people who we've heard watch it and I'm just like Oh dear God. I have no idea what's going to happen a lot but at the main thing. I'm very appreciative at all. Just wait until you're the on the woes of the Obama and of your watchlist always puts out whereas yeah then you'll get there. We heard that you working on getting a business degree to help. Understand your contracts. Is that right yeah? I nerd as Valedictorian in high school. Okay so when we say nerds. I mean again action figures. That's just being smart. I I love like if I go to school for the rest of my life I would. I Love Homework Insane now. I'm not even nervous. How did you get cast in euphoria euphoria? Those kids hate school rate. No it was my mom. I was terrified of my mom's very strict lover to death but I was terrified of her growing up so it was like eight mom. Yeah it was just a college was something night one. My parents were very adamant about Two definitely saw the benefit to having an education and I think that as an actor in whether or not I do anything else in my career with entertainment I think the entire entertainment industry is a business in itself and I wanna be able to know how to professionally run on business without relying on other people taking my money so so it's pretty smart again. That's again I'm going that smart The school part a little crazy. But it's like you know and then one way I have to last fact check because we run into every third or fourth interview we go on DB read a fact that is the the most wrong thing ever fact for you. Your training annonay. Yes one hundred percent okay. Yeah No I. I sorry training when I was about fifteen years old with Rhonda Rousey Sundays. And it's it's like not like the Strip mall place like core. Mma Joe whole thing I love it. I had to stop like actually one on one fighting because of handmaid's tale and the new four so I haven't been in the ring and hope I definitely WanNa be back to show up on set for like terrorists my entire body so take my nose and not be able to film. We've been asking the rest of the people you interview this question. Because we're trying to help you ever be tastes makers during this time. According to what are you watching during quarantine? What are you? What would you recommend to people start watching? I watched so much stuff. I watched I watched marvelous. Mrs Mazel which was actually really fun to watch I watch the widow and Amazon. Have you guys heard of that? It's it's with key back in style and I've never heard of it. I never saw any advertisements. I just saw anything else. Do It's really good. I watched the entire show in one night so again before wrap up your clementine coming to streaming may any last things you want to say. Why someone's someone's browsing through. And then they wanna they WANNA rent this. Why why Click on this? Why why why wash this? What's your sales pitch? People out there who are stuck at home. You're putting me on the spot. I need elevator patch. I think that it's a beautiful Rasa. Fresh Air It's not a crazy thrown in your face action flick which do but I think it's just. It's a beautiful piece that I don't think he's been told in a while. So the back. Get some popcorn launch you. That's a good set me back and he'd snacks snacks there there So yes again. Reminder may eighth thank you so much for joining us. This is a blast. This great if you've ever released that book though you first year royalties because we suggested. It slid it similar to the door. And you know that you can write the strictest contract that's saying you have that ability so she'll end up swindling us if you let her contract paying royalties. Thank you so much I appreciate it. And Good luck all right. You're sitting. Sweeney always very appreciative. When when the folks we interviewed just enjoy the interviewing and give some nice the personal answers whose fiery cool very cool person. I hope she comes in hangs out with us. When we're we're back in the office mentioned being Magin being smart and going and getting a degree while you're doing other things could not be me imagined being SMART. That'd be cool could not could not be me whatsoever All right checkup combine coming out and streaming Let's talk minority report. That movie's been out for a long time. Almost twenty years actually eighteen to be exact minority report based on a story by famed ham and based on a story by famed Science Fiction Writer Philip K Dick Minority report as. Nobody got really didn't get much of a immature response. I imagined no dude me and Kim. Jack are huge Dick Heads Yeah. I'm big fan of Mike. Do Guy I had. We had when the what was the movie we watched with the character gluskin. Oh yeah that's why Karen gluskin stayed can't comment on those events right now. True route by fame site. Why am I reading it again? My order port is action detective thrillers set in Washington. Dc In twenty four. Were police utilize a psychic technology to arrest and convict murderers before they commit their crimes? Tom Cruise plays the head of this crime unit and his is in self talk John Arresting indeed. I froze again Dan Tom Cruise plays the head of this pre crime unit and is himself accused of the future murder of a Man. He hasn't even met yet Movie is from Steven Spielberg. It's the big time movie stars. Tom Cruise Colin Farrell. Max Von Side. Al Peter Store more Timberlake Nelson's in the movie Neil mcdonagh's the movie looking neal. Mcdonough has ever came not too big reviews. Ninety percent tomatoes and critics eighty percent metacritic audience. Like an eighty something. I've seen the studying twice. I think I've seen minority protons before re watching it I can't tell you what the box office number is. Eight hundred sixty million the jury look it up off of one hundred and two million dollars budget on the Wikipedia page Colin Farrell. That could be up. There could be. We don't know 'cause comparable but a lot of movies budget one hundred and two million a big time movie. I. I don't know I don't I don't I don't know if I'd like this as much as I used to like it. I don't know I I'll let you start trouble because you were the first rewatch. The the three of US knew gates in thoughts on it. Yes I so. Let me say this. I think the second half of the movie is a lot better than the first half of the at least in the rewatch. The problem is is this I I I never really when I was watching it before and I think I've probably watched it four times because watch on TV I didn't realize it was like a two hour in thirty minute. Movie is the long movie and I think the second half is lot stronger. It I think from like a you know like a story standpoint. Their elements said aged rather well for being made in two thousand and two like the way they interact with technology in the hand motions and things like that like I thought. That was very In tune with Mike maybe the way things are going to be accepted the fact that they're like using gloves whereas like now you know. I don't think that technology require that on the flip side. I think the way it presented like the filming of the future with like being washed out in overly brew blue in overly bright lights like the way. The movie was shot in a lot of places. Annoyed the shit out of me and I mean just going like like hell not headache. I wasn't like Ooh. Where's my advil? But like very much I was like. I don't like looking at this right now. And that's what I like. That's kind of like what I met. Leisa late last night. He's just like it's like the blue nece and the overexposure and the intensity of the lightness movie Like one I think you contrast it to another movie that is based off of the work. Works Philip K Dick which is I think later on her it I think bladerunner like the way both blade runners look visually in the way they use light At which I think is like you know light being used to pop off a dark dystopia type city and they like the big joy among the big backgrounds. Were that like is over accentuated. Or I think lightness movies. I think of a bright fucking gap with a bunch of windows in it and stuff like that Looks like fucking somebody over exposing something on instagram filter? Something right like a facebook. Mom fucking Sophie and that was I give a movie and Eighty I. I still think it's a very strong sci-fi movie I think where it gets it kind of gets lost itself in the way presents Sifi In the way of presents a dystopia doesn't really like a line like visually to like. What is viewer now? No like or thank the future to actually look like which you know like. I don't think that's a knock against Spielberg Spielberg. This was during a run or a made a and he made this movie in both like the least in my mind felt like they were shot very similarly overly blue overly bright visions of the future. Like just how we viewed it whereas like I I don't think this world was greedy enough for like how shitty this whole like pre cog system actually was Anyway we we talk about more. Can Jaguar do give it? I also gave eighty out of one hundred The Ninety eight critic writing to me. Which is where jared right before we start watching crazy. But it's the Senate audiences approved added over seventy or actually and I know it's Dilbert but I'm actually Kinda surprised because I don't know but then again I. I think I like the more back then. So maybe I'm not a question that we were asked actually now makes me just completely retract. Everything I said five seconds ago so continue so you know. I think that's kind of the problems like when I first watched US. I think a young teenager or something having watched like a shit ton of movies at that point and like so. It wasn't like this is like my bar for this dog movies. It'd probably be like blade runner in a Mad Max and stuff like that but like this movie to me always seemed good because I always enjoy the you know. The framing aspect of thriller suspense. That is cool to me. It's like fucking the fugitive set in the future or something and this technology would should be so goofy on its face. The pre cocked technology fucking people sitting in the thing shooting out balls like so goofy and so fucking dumb. And in retrospect not something you would ever think would be involved in Spielberg Foam and for some reason. It works in this credited for making it work but at the same time. There's definitely issues with our. I think very present in the cinematography of this because the I think maybe something to do with the CGI and shit the way they had to shoot a lot of like let's say for example the he's trying to escape in the carts right like the overexposure of everything in that you'll scene in like the light and everything it's like you're saying it's giving you a fucking headache thinking about it. It's frustrating because at the core of this. The story is good like the concept of having pre crime in like this guy being incompetent social system that he's supposed to be running like that is very I think interesting inherently it's just I don't. I am frustrated with the which was shot the restaurant of some of the acting in it but I mean we'll we'll say always low. Tom Cruise run. I will never say no to. That is a great runner runner. One of the best. Maybe the best ever actually better the best ever. I can't think of anybody who runs on film better than the way Tom Cruise runs couldn't think of a single soul L. in by the way I had forgotten. I'm rewatch that Tim. Blake Nelson Lozada's. That's when I know and we said this to interviewed him whenever I see his face a Mike. Odd Grid is good. It's comfort food to me and visually so like part of this. I don't know if it's visually supposed to be a dystopia and I don't know if like it's it's bright because it's it's supposed to present this world is a very bright superficial type world where like on the surface murder has been reduced zero yet. Everything is okay on the surface whereas behind the scenes it does get like dark and gritty behind the scenes like where he gets the eyeball transplant. And like there are like they're like Shit punk parts of the movie that I think. Have more the bladerunner vibe but You know so like that could have been a stylistic choice but I also. I think it's something that hasn't aged particularly. Well it it. It's I associate like the look of this movie. Was something very from the early. Two thousand I think they were trying to do like dystopia. Utopia right like this was supposed to be a version of utopia almost like fucking down. Give her some shit because like at the same time. It is just so people that they wanted to make a come off as like. This is a perfect society or something you know. Crime rates down to zero. It's everything's perfect but I just don't think that visually that q hit for me just as fucking annoyed I. He didn't wash thing with another who you reviewed his wore. The world's yeah washed outlook. That was one of my biggest problem with the movie. I know he doesn't purpose and I'm sure some people like that for me it just it. It pulled me out in some respects and I would agree. I gave an eighty-three it's still a good movie. Don't get me wrong but I I remember loving this move loving the idea and by the way feeding of timing and Westworld boy does it feel like I can't wait. We haven't brought this movie up. We've done our westworld breakdowns. I mean like right up there with way west was doing basically this. It's like they're predetermining crime and everything and you can break your future and change your future but anyway the second half was was still very good for me and I still really enjoyed it and I like the maximum seidel phone call. Scene is great him. Uncovering everything the scene with his son like. That's such a great twist. Were he captures the guy that he figures out. That's not really the murderer. And he's was kind of set up the do this paid off. I guess in a sense. That's all great but the buildup for me. It it takes. It takes a little time and I. I don't really even love the beginning. A by with that you guys talking about talking earlier in the beginning of the movie yeah straight up and I can't see what by glasses. The only thing you the only thing with the tech is there is one point. In the beginning. He gets a little hand wavy. Like were you can tell they were like just keep going. Keep doing the hands like right. He looks like a wizard now. Now just ridiculous but I think that was part of the appeal until I shit like that was cool in two thousand two where you could imagine a world where doing that but I think now it's like we're closer to the technology we ever been. Obviously but but I like. I could see me doing that like I've done it somewhat with an xbox before like maybe not with like a work interface system but like. I don't feel like I need to be a symphony conductor. Yuki luck you just need to be like you know I'm doing like little tiny hand gestures So I think like mentally right now. Obviously all these like Philip K Dick. Things like A very prescient the future so the things that don't line up we're GONNA stand out but Again I don't think he editing. That was probably more filmmakers touch with that. I kind of wish like he's known. In the beginning they set him up as like entertainment. Like this as this really fucking sad dude right like he lost his wife and all that Shit I in the they talk about his drug abuse and all that shit they never mentioned to get never had never gets resolved. Brought up again. The students like a fucking like a crackhead working as this fucking. What do you call it? A free crime unit in like just never gets brought up again for us the movie. Yeah I just think it was a point characterization. And the thing is it's very tropy there were like two major tropes in this movie in like the when something makes it on just like south parking notes atropine new member on South Park. The woodshop instructor who has flashbacks to like the the murder of his wife or death of his wife Well like you know obviously like the dead kid is used as a device in this one for the reason that couples splitting just fine. Look I mean that's it's it's it's it's big budgets. I find movie. I'M NOT GONNA knock it against it. The one I hated was like the underworld Lake Weirdo guy that Peter Storm or whatever. Yeah ran the Pleasure Palace. And he had one of the worst lines of the movie. Were a Tom Cruise Anderton which is definitely a real name. That I've heard before Anderson in the future of their place. But ill dad was actually the name in the Philip K Dick Short story or whatever it was when he brought it in the The weird underworld Weirdo like yet. Tom Cruise at Agatha Well you know Anderson you sly dog like even even in your off time you still can get a cut of that any some that chilling you mean like the sex immunization. Yeah Yeah Is Sex the SEX Weirdo? Like I thought that was like that was like another trope to where it's like. Okay you gotTa have the fucking underworld. We're guy like who runs the illegal shit help you. Would you would hacker character? Yes if if you were doing one of those things one of those One of those like simulation things and you walk in and you saw that the people can see you through the glass. Yeah I mean I know. It's all over the pants stuff because they're fully close but like that doesn't seem I'd be like I'm GonNa find a new place. This seems not very private. I Dunno also like also like sex if you had the ability to. Let's do that like sex's lake so fucking that's like day one stuff like I'm on like I'd be like Could you could you put me into I don't know like the saints called Super Bowl in two thousand brain in I would be Just see what it's like if the colts won instead and maybe maybe put me on player in the game catching the game. Winning pass from Peyton manning just so. I know what that feels like. I've done sex significant. Vr I feel yeah I feel like you know like you can always go to the yellow and black website. You can't go to a website that simulates super bowl forty three forty four. I forget which one of these forty two forty three now. Forty four one. You guys one. We want forty one forty one and forty two was the In forty three was the cardinals. Pittsburgh forty four or there. You're good good deduction of resigned. Forty two was the patriots giants I didn't mention that I just thought that was kind of obvious right anyway. I still think like for for. I was graded on a curve. Because people say there wasn't culture in the early two thousands. There was just sucked. It was very brainless time of Pop. Culture wasn't as thought provoking as it was now even though we you know joke. About how Shitty pop culture's begun. I think it's a lot better I thought this was pretty thought-provoking just in terms of concepts like a predetermination fate of self will Self choice or your choice and stuff like that. Like I thought like in terms of like a science fiction concept it was pretty good executions low whacking at ports agree with you there hundred percent. Well I I they they had so many one is a long movie but to it's like Spielberg tried to work with like a lot of different genres in this one. I thought you had a murder mystery. You had like neo noir type thing. You obviously had science fiction. Yata Chase movie again. A bunch of shit happening and it's almost like not really sticking to one you you can never really like a hammer on any of the themes. I think is heavily as you'd want to but again over a two hour movie. It's an action movie. It's a big budget movie. I don't think that was the intent. Think this were Spielberg was like I'm GonNa make a fuck and Tom Cruise movie. That's what I think. This was like he felt good phrase matters. A master master Vol Earth. No jack-of-all-trades a master of something like that right now. It's a fantastic. That's one of my favorite phrases. You can use. Yeah fucking tried too much in different areas very passive way of telling someone. There's nothing here. You're not good at what you're doing. You're you're really okay. Many things just you don't know any of them. The other big trope this movie had was the playing the footage to party of people. Sure yes that is big at the end like the for some reason. We'd love that I think it resonates with like a public shaming kink. We have as as a group of people where we just love to see. Somebody get brutally owned in front of other people with their own mistakes better but I loved the end. I think the end of this movie is the strongest part. I think it's I think the resolution of it is like I think it's well done. I think the way the way the end is filmed just in terms of the final confrontation. It's some of the strongest parts of the movie. I think were the movie really turns to become a better movies starting at the scene where he gets his eyeballs transplanted out. I think after he gets the eyeballs taking out becomes a much more interesting movie like that by the way. Yeah I think those concepts cool. I think the whole concept is like I love. Yeah it's gross in its very gritty science fiction type stuff and that's also very interesting when you think about like facial recognition in like how. That probably wouldn't work it with the way things are actually being evolved to work And then I also love the I mean we don't use enough food should be like a vote for Facing Zion paralyzing. Tom Cruise where he gets his face melted. What about again. I'll ask him at once in a second. I will say one thing. I didn't look right. I thought it was a jetpack scene. They were when they were going up the Like the fire escapes that. That was tough now at looked a little brutal. I feel like I feel like they really didn't nail like motion against like a motion glaswegian against a green screen e-e-eh late two thousands or sprint. In Phantom menace. That was but two years previous to this. But how about the mall seem though you gotTa love a good shopping mall seen right I love it. I love the gap seen. Mr Was Mr Yokohama. Or forget what it was where he comes in. And then the the the digital ai person is like how are you liking those tank tops? I wish would have been someone walking in front of giant cookie cake or something though from the great American cookie instead of balloons. I often a balloon guide mall. But it's actually like that moment was pretty cool. How are you liking those wife? Beaters would addictive moment in the mall. I like her. Running around saying things are about to happen like that briefcase in. Yeah like you see trump like that now and then right where there's someone who can predict the future and be like watch out for that thing which I like Matrix right like we But like I I think it. It plays really well here and it was. It was cool. I I don't have too many problems. That is just the beginning. I didn't connect on with and I just visually speaking. I just think it looks bad. A look awesome at the time I just. I think this is one of these things where I don't think the I don't think the brightness of the interpretation of the future matches perfectly with like a the zeitgeist. That's even the right word of how we proceed. The future at the time like Blake more than anything else that'd be darkened neon more than grain. Grainy and bright yeah and fair or not like I mean I just think that the I think the way the way our minds are I think we're more receptive to the Bladerunner Illinois. I'm sorry I'm doing a lot of like psychology for a massive people. The way the way my mind works at thirty five is more suited to the bladerunner whereas the way my mind worked at eighteen when I first saw this probably was more suited to the bright Utopian version of the Utopian dystopia presented in minority report. And I liked. I like the Peacock's to I I love I love any like supernatural component to a sci-fi movie. I think it always adds an. I'm trying to think of like another good example wage. I mean like not supernatural but just the extraordinary abilities of the The fab the FABS and Blair later on her or the the the the androids in things like that I I think like with the pre cogs added to this movie. Was that like even though you have this world of like enhanced technology there still were these. These people being exploited For use in this like unreal liable like system that unravels within the movie but Lake. There still is kind of like a greater power. There are people who are like mutants basically like being utilized to further the technology and yet the whole thing was buried like that whole elmer. The movie I really enjoyed I got a question though. Related to that in holding up drill Jack as well this comes from at row Joe Thirty six. Was this the perfect time? That's Filbert crews could have ever made this movie ten years earlier ten years later. Not Shirts movies. A success thing. It's accurate now percents There's no way either. The Star power wasn't really there I think for either them ten years previous Trying to think ten years later I just don't think the Interested as much there. I think this sits the sits as like sits on the cusp of the changing perception of technology in the future And I know things always will sit at the cusp of that but I think for like this. Particular interpretation of the future I think it was the right time to release it because I think now like it would be. It would be a much different. Obviously be a bit much different movie but like I at least at the time like it was an interesting view of like maybe the way Spielberg interprets. The future I don't know like if you if you make it now. In part of this is like my mind. I'm older and I think I'm more like socio politically connected like I think if you made this movie without more like social commentary on like how pre cogs are used or like how the systems being abused. I think the movie of fall rather flat but for two thousand and two. You weren't expecting anything more than an action movie. It's kind of like if you if you put that need into it. You expected to be cooked now versus like in two thousand two. You're like it's got something in the background. Use your imagination and do with it. What you will and. I don't think you could do that. This I in Twenty Twenty. Not have that air. Like T- something like the medically and then you can make this movie now. But it couldn't be as bright. I just don't think like yeah. I can't think of how to do the I can't think of a good come. And maybe even another cruise movie oblivion something like that where they use a lot of contrasting. Wait for slack. But but he's even something like we need like this Utopian Sci Fi. You almost always see him where the Utopia is presented as something that is like unattainable for a certain subset of not everybody But again I think it's using this movie to maybe highlight like you know. Now I'm thinking of like it it. It looks very grading but like you know it's a superficial sort of brightness to it but now I don't think that visually would work. I think it would have to be a bit darker in order for to like visually relevant darker color. Pop like bladerunner. Well Yeah I mean I. I think that's what works so well about bladerunner even the original bladerunner right 'cause like if you think about that like that view of Los Angeles and the the the the billboards whatever you know. What the Coca Cola sign like you know what that says utopias like. That's kind of a very like okay. We asked advertising still exists. Advertising's obviously still very prominent So it's kind of like this hollowed out. Husk buildings and whatever and then even in twenty forty nine were like this. Gigantic joy advertisement pops up like the color is is being used. Advertisements is being used in like mental manipulations. Like that's that's pop is being used for. Its more cynical view. I think this world of Minority report had to it. Because I think we're more cynical as a people now. Yeah and actually what you say. That with positivity and not being cynical F- optimistic that actually thinking about Matt Light Lends to the way it looks a little more but still oh man. I hate calling him a headache. It's not a headache like transformers. Michael Bay's headache but it's still just like God. So look at some of the light shine was like this unpleasant. It's facebook mom filter movie. I just don't get it. Audience Ninety one average score of eighty six hundred put just above a Zodiac. Which I can you can add one thing though. Yes there is A. There's an interpretation and I've I've heard it for a while but that the the actual ending of the movie was all in The Anderton's head have you guys read this no I know where which by the way. That's that's my concern you. You're listening to this westworld ended. That's my concern for west roses but continue because I think a lot of criticism with the movie is that you have. We have this resolution with a Tom cruise getting back with his wife. And whatever that is very happy and that the movie actually ends in earnest with Tom Cruise essentially being when he was kind of just in. This forced incapacitated state and that everything else that happened after that was like that was related to a line of dialogue in the movie where I think what was said was after Anderton is cap captured. Gideon tells them that. It's actually kind of a rush. They say you have vision that your life flashes before your eyes that all your dreams come true. And so. There's there's stipulation that everything that happens after that was kind of just a product of Tom Cruises. Mind because of the way it ends up so cleanly unhappily for that character who knows. I don't mind that I think Tony Lee a I think it fits in probably more with I I don't know I would say I don't think that is the case because the scene that takes place with maximum styles character. When he's gone. Maybe imagine that you know like I think had an ending that people didn't really love as well even though it was more like integral to the part but it was kind of like the alien ending to that where I don't know I mean Steven Spielberg. I mean. I think he was playing. I wouldn't put it past. Him is what I'm trying to say. Oh yeah but but at the same time a you know I think. Look what this is is kind of like. You're giving the out without having to commit to one and I think that's fine but it's also not like I like as an eighteen year old I didn't take that away from it right like not like inception whereas I saw eighteen. Hit me on the head. It'd be like okay. I don't know is he? Is He still in the dreamers? He not or is this one. I thought the ending would be the ending. And now it doesn't like really manifestly tell you that it's kind of just up for interpretation after thinking about it which is fine but it's just like not really built in right. It's kind of just interesting. I actually didn't see that. Yeah so it's Kinda like it's not. It's like an out of saying well. That's not the real ending without having to make the ballsy move of saying this is the end. You know what I'm saying are appear dog Max von Sydow by the way I forgot about that. Yeah Steve's people work ahead on her pot March ninth twenty you know the date pretty damn recent. Yeah I think it was March. Ninth up your head Let's do box game before we wrap this bad boy up Colin Farrell. I sent you guys. Colin Farrell's top five. Ten TASTIC BEASTS MINORITY. Report dumble epic in horrible bosses. Epic EPIC was so weird animated movie. I forget who was in it though like what it was about. It was like rise of the guardians but no Santa and all those people as it's animated so minority report even covered such a ready been discussed with his is Percy movies. So let's hear it. What are his ten swats? My first big. You're GONNA GO SWAT. Okay what I think that's bold. I think that's that's a direction I not take but I like it. You guys have started out with number six. Can you do the Damn boomer? Six th the hard hard to achieve it was number six by only two million bucks because Horo boss May to ten. Can you guys achieve the six ten clean sweet? I think daredevil daredevil definitely made money so obviously shit but I'm I know for fact I need a decent amount of money. Yeah and I'm with you a just trying to see the thing is is like I don't dare devil. I mean I'll have a better guard. They're devils number eight. Unfortunately you will have monroe but young. Let's go talk on last week with fucking go movie magic smile and then Mouna. Lisa's smile you got to live Miami Rice. What do you think Miami Buddies? What about Alexander? Now I was a bomb right or not. I mean not a bomb but I don't think it made it back. I think it was one of the more expensive movies to the tabby major point because I think it made a lot of money. I don't know what would you say before me? Just save Miami vice over stone. You're you're on a roll. You gotta take the heat check here. Miami vice go with it. Say Yes yes. Yes No yes do it. I'm Tammy Vice. Bless your three your your three for three baby. It's all you you carrying it. He's eating up. I'm going to as mine. What did I say I'M GONNA DO? Alexander Alexander is number nine so you have one left. Oh for the clean sweep. This is not an easy to read the movies you have left. You have crazy. The New World in Bruce Fright night total recall the gentlemen the Recruit Widows Phone Booth Saving Mr Banks. I read all his out of order by the way obviously Nickname movies the gentleman. The imaginarium of Doctor Parnassus. That did that may not talk about one of the highest grossing movies ever. That's in the conversation absolutely Was Pride and glory kicking it kicking with what is A. I don't even remember when it's not like a movie absurd. Because Suzy Pre two thousand and three or pre two thousand two minority report. I don't really think there's anything in there. I realized minority report like one of his is no. But I'm just saying like if you look at its filmography started in one two three four five six before minority report when Nata them. I think we're lake gigantic gigantic movies. Like maybe American outlaws was like big phone booth make money i. I'm personally a big fan of phone booth but I don't think I don't know. Oh hearts were you. WanNa talk about neff excellently. Movies big time data moves the way back the way it's the way back. It's a movie about like a bunch of guys escaping like A A gulag or something It's good movie. Total actual person kicking it Pride and Glory Glory. The fuck was that is what we what was on your list out of the two thousand twelve total recall make any money. It's a question. I remember distinctly not like him but I feel like it did make money miserable doing heat check your guess. Yeah all right. It's a clean sweep. Those are all five. Oh total recall. Daredevil Alexander in Miami Vice IT MR BANKS. Eleven twelve two gentlemen thirteen to recruit for and another Philip K Dick Joint total recall two thousand twelve buried a bad movie so yeah all right cool. We're GONNA do extraction middle of the week. We're going to rank maybe like most bad ass movie. I don't next to me. Child slapping moment had like top top. Ten Stu- Top ten times in a trailing long shot that was obviously a cut obvious cut moments in a long take. Yeah the truck drives by the ever friend Little Texas which in this all right. That's it we'll figure it out so total total. He caught no. You're not reviewing that back to the future to on the weekend or soon after. Because we're GONNA do back the future Monday night for watch and I. It's more of a discussion. The future for the most part I think mostly praised Rebecca's or two is very memorable but it's not the first is my favorite. That's also that answer. Yeah we're back on the weekend and yet controlling the flow next advocate week at the box office folks. I used to be spin no tomorrow so much. Take for granted you never know got never no. No only were used to be kids. Sam See based in both better than I used to be. Bird used to be Kim PA gun used to be.

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