35 Burst results for "Capital One"

"capital one" Discussed on Wisdom From The Top

Wisdom From The Top

16:42 min | 14 hrs ago

"capital one" Discussed on Wisdom From The Top

"But, you know, it starts with the desires and it starts with, you know, what the values are. And if I had to tell you personally, what I feel drives my orientation towards a culture that we want to create, I believe that getting together and building something for profit, economically. For the sake of something bigger than ourselves, so not merely for profits. I mean, you needed to exist. But the second thing that really drives me is the people, like the journey is the important thing is not the destination. And that people who work with me must do really well with financial stability, having a place where they feel fulfilled, having a fun time doing the thing that we spend a lot of our life doing, which is working. So that is incredibly important that we actually do that and we do it together. You know, obviously this show is a lot of the shows about leadership. And oftentimes in our culture, we focus on visionaries, people who sort of set an agenda and we credit them with great achievements and success. But I wonder if we give too much credit to vision and leadership and not enough credit to the actual management of that vision and leadership. You know, that is, I think it is a tough thing to separate out leadership and management. The way I would put it is if you go into a room of people and you ask for ideas of what could be done to make things much better, you get a tremendous amount of ideas. Some really good ideas. And I've not been in a situation where there's a lack of ideas, but the rare commodity for me is the combination of having yearning to make something happen, seeing a future that one can almost kind of create mentally, but then having the guts and the courage to act on it and to make it real, I don't separate out leadership and management and there's some easy delineations between the two. I think you have to have both. And you know, there are so many elements to this guy, but the key elements for me is being able to dream and almost like see it and taste it and envision it. Having the courage then to actually act on it and having some of the webinar to put an organization together and even if it's an organization of one yourself to be able to make it happen and to create it and to shape it and that's the beauty and joy of life, I think. You have written something I think is so incisive and I want to sort of dive into this idea with you for a moment that you believe most teams are over lead but under managed. Tell me a bit more about that idea. Yes. I do believe that most teams are over under managed and I think that it is because of the literature that separates out leadership and management. There are too many people very bright people who feel like what I do is strategy and I'll figure out what the vision is and then I'll delegate it to a bunch of people and they'll just execute on that vision. And it'll work. It doesn't work. It doesn't work. It's never worked that way. And I personally call that play acting leadership. And in my observations of business, that doesn't lead to success. If you really want to have success, you really need to bring the combination of leadership and management and own both of those things. And own it and be passionate about each one of those things. So I believe that most businesses are overlaid and under vanished. I wonder when it comes to management. It's something I think about because it really is a talent. It really is in great managers. I am this is not a strong talent of mine. I am not, I know you are an amazing manager, but it's something I work really hard at. And try to learn from great managers, because I think that it is, you know, someone once said to me, I think this is right, which is there really is no such thing as a company filled with weak or bad employees, but companies filled with weak or bad managers. And I think there's something to that idea that you essentially can take unmotivated employees and make them incredible employees if they're well managed, but the corollary to that is unmotivated employees with bad management will both simply just get worse. Well, you know, you're touching on a really important point. I've spent much of my career either starting up or turning around businesses. And what I find is that when I'm turning around a business that has that's on the brink of failure or that is failing, it's not because of the employees. It is this combination of leadership and management that is the failing point. And when I come into a business that I need to turn around or start from scratch, in all of my turnarounds, I do not let go all the previous people, because I don't believe it was it is their fault. But what I would also say is that people managers or leaders don't motivate people. People motivate themselves. But they only get motivated if the thing that we are collectively driving towards is something that resonates deep within them. And they have an opportunity to express themselves fully. If it doesn't resonate with the person, they're never going to be motivated, you know? Tell me, how did you begin to even manage the transition to work from home? When the shutdowns began during the pandemic. We had to make a pivot fast because what we wanted to make sure is that our associates were safe. And so we did what was necessary. We just rolled up our sleeves. And we made it happen. I think COVID has changed the world forever. And I think we are heading for a hybrid future where there will be certain things that you really want to do in person. And there may be other things that one can do remote. I think these are really early days. And different companies are going to choose different strategies as the dust settles and my feeling is that having the right organizational strategy and the way in which we work in the future is going to create a new set of winners and losers. We're going to learn a lot about remote work, the advantages, but also the disadvantages, and we're going to create the future of work by a tremendous amount of experiments that all sorts of companies are going to run. Yeah. And we'll see where it comes out. Yeah. How do you think about? I mean, because the pandemic has kind of supercharged, let's say, changes in how we work, but also cultural changes that we are only beginning to see and understand now and that we will certainly understand more clearly in the next decade and so on. How do you think organizations can make work more meaningful for people? You're seeing a lot of particularly younger workers coming out of college. And they're questioning the kind of traditional 40 hour or 50 or 60 hour work week and office culture and asking themselves is this what it's all about. Now, I'm not, it's not clear to me whether this is a new iteration of a long-standing philosophical question that's existed certainly for some time or whether this is something different. I suspect this is a little bit different with younger people saying, what does the meaning of this? So if we are facing a future where, particularly younger people coming out of colleges, I think asking fair questions about work and about the relationship between the employee and the organization, how do you begin to think about meeting those questions and answering those questions about meaning and work? You know, guy, it is a good question, but to answer that question, I actually have to peel away to what is the problem we are trying to solve. So we are entering a new world right now. We need to embrace that. Technology today is not the same as technology, even in 2003, four, 5, 6, it's very different. And so I believe that to be able to answer your question, our first step is that we've got to realize there's a new arena. There's a new future that awaits us that none of us have imagined. And I believe that the task of people leaders of all of us who are in these positions right now is that we have to encourage and guide organizations not to walk to the future, not to run to the future, but to make the jump. Get a whole bunch of right new young people in. And then craft the future with them because that's who the future belongs with. So I think the wrong thing to do is for you and I to sit down, certainly for myself to sit down and presuppose what success would look like. I've been, you know, 30, 40 years from now, there'll be leading a world which is so significantly different from anything that we've seen. They are crafting that entire future in their minds. They are experimenting with it. We need to join that great experiment by helping them by making the jump. One of the things that struck me about you and your career and something you've talked about is that very early on in your career, you encountered and you were enriched by being exposed to people from different cultures and countries on the boats. Working as an engineer in Japan, I mean, you were exposed to people from all around the world. And you've talked about how that has really actually made you better at what you do. Tell me a little bit about your approach to diversity and inclusion in your not only in what you do as a leader, but in the way you think about it as an asset. Diversity is the thing that colors black and white world. It just adds so much enjoyment to our day to today lives. So when I worked all over the world, it was just amazing to me. I mentioned that I'd never stepped out of India when I was growing up. So the first time I got a chance to make a trip outside of India was when I was 21. And what I noticed as I worked across over 50 countries over the next 13 years is that on one level, we are so similar. We are just some of the hopes and dreams and just being human, the similarity, no matter where a person came from, no matter what their background was, no matter whether they were rich or poor, we are just so similar in our humanity. And then there are very important ways in which we are very different. Cultures and ways in which one would think about certain things and traditions and all of that really shapes the way in which different people thought. And so that's what I've carried with me, I believe that it is only through embracing diversity and having a diversity of thought of people and by the diversity of thought is also driven by some of these visible and invisible diversities that we talk about nowadays. But only when you have all of that, can you have, you know, most enjoyable life experience, but also in business what I've found is that that's when you have the most innovative productive kind of outcomes. When you think about your role as a leader, and you think about where you sort of came from and how you began, your career, you did have leadership positions very early in your career at a very young age. Do you think that those qualities are natural qualities that you were born with or do you think that you learned them over time? It is very difficult for me to answer that question. The thing I would say is, I don't have anything special. I'm just a normal person and the one thing that I've grown up with, I believe in is that one has to take responsibility for a situation and become your own leader in that situation. And I think everyone has that capacity. That no matter what situation one is in, to take stock because there's good things and bad things. Yeah. You know, be your own CEO. You don't need a designation of a CEO, everyone can be their own CEO. And oh, by the way, CEOs need help from time to time. It's not a bad thing. Look for help. Look for advice, graciously take help when it is given. And most of us are in a position where we can not only do things for ourselves, but importantly, do things for others, taking whatever it is that we have like skills and things that can be done or ways in which we think about things and that's a gift. And we can use that to make everything around us just a little better. That sanjeev marine engineer turned president of financial services at Capital One. And by the way, his efforts working on diversity issues in Texas, outside of his day to today work with Capital One, spurred the mayor of Plano to.

COVID India Japan sanjeev Capital One Texas Plano
"capital one" Discussed on Wisdom From The Top

Wisdom From The Top

07:43 min | 15 hrs ago

"capital one" Discussed on Wisdom From The Top

"I think I would, you know, I would say that culture and values are so interconnected. And they all start at the top. And in many ways, culture is an expression of the values, right? Right. There's a saying in one of the upanishads that always kind of resonated with me. Which is you are your deep driving desires as are your desires, so is your will, as is your will, so are your deeds as are your deeds. So destiny. But, you know, it starts with the desires and it starts with, you know, what the values are. And if I had to tell you personally, what I feel drives my orientation towards a culture that we want to create, I believe that getting together and building something for profit, economically. For the sake of something bigger than ourselves, so not merely for profits. I mean, you needed to exist. But the second thing that really drives me is the people, like the journey is the important thing is not the destination. And that people who work with me must do really well with financial stability, having a place where they feel fulfilled, having a fun time doing the thing that we spend a lot of our life doing, which is working. So that is incredibly important that we actually do that and we do it together. You know, obviously this show is a lot of the shows about leadership. And oftentimes in our culture, we focus on visionaries, people who sort of set an agenda and we credit them with great achievements and success. But I wonder if we give too much credit to vision and leadership and not enough credit to the actual management of that vision and leadership. You know, that is, I think it is a tough thing to separate out leadership and management. The way I would put it is if you go into a room of people and you ask for ideas of what could be done to make things much better, you get a tremendous amount of ideas. Some really good ideas. And I've not been in a situation where there's a lack of ideas, but the rare commodity for me is the combination of having yearning to make something happen, seeing a future that one can almost kind of create mentally, but then having the guts and the courage to act on it and to make it real, I don't separate out leadership and management and there's some easy delineations between the two. I think you have to have both. And you know, there are so many elements to this guy, but the key elements for me is being able to dream and almost like see it and taste it and envision it. Having the courage then to actually act on it and having some of the webinar to put an organization together and even if it's an organization of one yourself to be able to make it happen and to create it and to shape it and that's the beauty and joy of life, I think. You have written something I think is so incisive and I want to sort of dive into this idea with you for a moment that you believe most teams are over lead but under managed. Tell me a bit more about that idea. Yes. I do believe that most teams are over under managed and I think that it is because of the literature that separates out leadership and management. There are too many people very bright people who feel like what I do is strategy and I'll figure out what the vision is and then I'll delegate it to a bunch of people and they'll just execute on that vision. And it'll work. It doesn't work. It doesn't work. It's never worked that way. And I personally call that play acting leadership. And in my observations of business, that doesn't lead to success. If you really want to have success, you really need to bring the combination of leadership and management and own both of those things. And own it and be passionate about each one of those things. So I believe that most businesses are overlaid and under vanished. I wonder when it comes to management. It's something I think about because it really is a talent. It really is in great managers. I am this is not a strong talent of mine. I am not, I know you are an amazing manager, but it's something I work really hard at. And try to learn from great managers, because I think that it is, you know, someone once said to me, I think this is right, which is there really is no such thing as a company filled with weak or bad employees, but companies filled with weak or bad managers. And I think there's something to that idea that you essentially can take unmotivated employees and make them incredible employees if they're well managed, but the corollary to that is unmotivated employees with bad management will both simply just get worse. Well, you know, you're touching on a really important point. I've spent much of my career either starting up or turning around businesses. And what I find is that when I'm turning around a business that has that's on the brink of failure or that is failing, it's not because of the employees. It is this combination of leadership and management that is the failing point. And when I come into a business that I need to turn around or start from scratch, in all of my turnarounds, I do not let go all the previous people, because I don't believe it was it is their fault. But what I would also say is that people managers or leaders don't motivate people. People motivate themselves. But they only get motivated if the thing that we are collectively driving towards is something that resonates deep within them. And they have an opportunity to express themselves fully. If it doesn't resonate with the person, they're never.

"capital one" Discussed on Wisdom From The Top

Wisdom From The Top

08:15 min | 15 hrs ago

"capital one" Discussed on Wisdom From The Top

"Employees. I want to talk to you about culture because I know that culture has been a huge part of what you have focused on as a leader. So let's kind of dive into that. I mean, I know that there are a variety of approaches and strategies and philosophies around culture. Let's just kind of big picture take a big picture look at it. If you were to define your philosophy around company culture, where would you start? How would you begin to define it? I think I would, you know, I would say that culture and values are so interconnected. And they all start at the top. And in many ways, culture is an expression of the values, right? Right. There's a saying in one of the upanishads that always kind of resonated with me. Which is you are your deep driving desires as are your desires, so is your will, as is your will, so are your deeds as are your deeds. So destiny. But, you know, it starts with the desires and it starts with, you know, what the values are. And if I had to tell you personally, what I feel drives my orientation towards a culture that we want to create, I believe that getting together and building something for profit, economically. For the sake of something bigger than ourselves, so not merely for profits. I mean, you needed to exist. But the second thing that really drives me is the people, like the journey is the important thing is not the destination. And that people who work with me must do really well with financial stability, having a place where they feel fulfilled, having a fun time doing the thing that we spend a lot of our life doing, which is working. So that is incredibly important that we actually do that and we do it together. You know, obviously this show is a lot of the shows about leadership. And oftentimes in our culture, we focus on visionaries, people who sort of set an agenda and we credit them with great achievements and success. But I wonder if we give too much credit to vision and leadership and not enough credit to the actual management of that vision and leadership. You know, that is, I think it is a tough thing to separate out leadership and management. The way I would put it is if you go into a room of people and you ask for ideas of what could be done to make things much better, you get a tremendous amount of ideas. Some really good ideas. And I've not been in a situation where there's a lack of ideas, but the rare commodity for me is the combination of having yearning to make something happen, seeing a future that one can almost kind of create mentally, but then having the guts and the courage to act on it and to make it real, I don't separate out leadership and management and there's some easy delineations between the two. I think you have to have both. And you know, there are so many elements to this guy, but the key elements for me is being able to dream and almost like see it and taste it and envision it. Having the courage then to actually act on it and having some of the webinar to put an organization together and even if it's an organization of one yourself to be able to make it happen and to create it and to shape it and that's the beauty and joy of life, I think. You have written something I think is so incisive and I want to sort of dive into this idea with you for a moment that you believe most teams are over lead but under managed. Tell me a bit more about that idea. Yes. I do believe that most teams are over under managed and I think that it is because of the literature that separates out leadership and management. There are too many people very bright people who feel like what I do is strategy and I'll figure out what the vision is and then I'll delegate it to a bunch of people and they'll just execute on that vision. And it'll work. It doesn't work. It doesn't work. It's never worked that way. And I personally call that play acting leadership. And in my observations of business, that doesn't lead to success. If you really want to have success, you really need to bring the combination of leadership and management and own both of those things. And own it and be passionate about each one of those things. So I believe that most businesses are overlaid and under vanished. I wonder when it comes to management. It's something I think about because it really is a talent. It really is in great managers. I am this is not a strong talent of mine. I am not, I know you are an amazing manager, but it's something I work really hard at. And try to learn from great managers, because I think that it is, you know, someone once said to me, I think this is right, which is there really is no such thing as a company filled with weak or bad employees, but companies filled with weak or bad managers. And I think there's something to that idea that you essentially can take unmotivated employees and make them incredible employees if they're well managed, but the corollary to that is unmotivated employees with bad management will both simply just get worse. Well, you know, you're touching on a really important point. I've spent much of my career either starting up or turning around businesses. And what I find is that when I'm turning around a business that has that's on the brink of failure or that is failing, it's not because of the employees. It is this combination of leadership and management that is the failing point. And when I come into a business that I need to turn around or start from scratch, in all of my turnarounds, I do not let go all the previous people, because I don't believe it was it is their fault. But what I would also say is that people managers or leaders don't motivate people. People motivate themselves. But they only get motivated if the thing that we are collectively driving towards is something that resonates deep within them. And they have an opportunity to express themselves fully. If it doesn't resonate with the person, they're never.

"capital one" Discussed on Wisdom From The Top

Wisdom From The Top

01:35 min | 15 hrs ago

"capital one" Discussed on Wisdom From The Top

"When we come back after the break, sanjeev's experiences leading the hard hit auto financing division delivered another lesson on running a successful business. Hint, numbers aren't the only measure. Stay with us. I'm guy Raj and you're listening to wisdom from the top. This message comes from NPR sponsor when I work, a small business software solution to manage employees schedules, attendance, and communications. Scheduling templates and drag and drop shift creation help save time and make it easy to track time with payroll integration. Flexibility and scheduling let's employees know you care and helps attract potential new hires. Schedules can be adjusted quickly, allowing your business to adapt and thrive. Start your 14 day free trial today at when I work dot com. This message comes from NPR sponsor, the spark cache plus card from Capital One, with spark cash plus earn unlimited 2% cash back on every purchase for your business. What's in your wallet, more at Capital One dot com slash spark cash plus, terms and conditions apply..

sanjeev NPR Raj
"capital one" Discussed on Wisdom From The Top

Wisdom From The Top

07:34 min | 15 hrs ago

"capital one" Discussed on Wisdom From The Top

"Boring. Yeah. But a couple of my friends, some colleagues, classmates from my MBA program, wanted to join Capital One. And I'd never really heard about the company. So I took their resumes, and because I was in Richmond, I forwarded it to the head of HR and I just gave the head of HR recall and said, you know, they're really bright. They want to look into your company. And Capital One was very small at that point. It was just about starting up. And so he turns around and says, what about you? What's your background? And I gave him the background. He said, why don't you come and see us? And I said, no, no, no. I'm not interested in financial services. And you know, I'm an entrepreneur. I like to build things. And he said, well, why don't you just come and visit with us? And maybe you'll find something interesting. He convinced me to go through the interview process, which I found very exciting, actually. It's like case studies and problem solving and all the things that I love. And 6 months later, I was sold, and I joined Capital One, never having been in financial services, never haven't been, you know, in a bank or done risk management, or the founders of Capital One took a chance on me, and that's how I ended up here. Wow. So you joined Capital One. And this begins your very long career with companies, you're still today, obviously. And what did you encounter when you got there? I mean, it was obviously a much bigger organization today than it was in 1998. But what was your charge? What were you tasked with from the beginning? Yeah, Capital One became a company in late 94, early 95. So it was a very young company, very few people, everyone pretty much knew everyone else. I was, I was put in charge of risk management, which is really profiling customers, last mitigation strategies, loss assessment, and so on. And I had told the folks, I said, you realize I've never done this work before. But what I found to my surprise is that much of my engineering mathematics and things like that came into play, and many of the skills that I developed all the way from a marine engineering day and Pepsi and circuit city, all of those were transferable. Into this company, that was massively entrepreneurial at that point. It still is 22 years later. But we were discovering things and we were creating things. We were doing things that had never been created before, like what? Using data and information and statistical modeling to be able to give better products and so the thing that really drew me to Capital One is that our values and our mission were very aligned and that was we were going to use our brains to help the customer. We're going to use our brains not to enrich ourselves. Of course you need to make profits and be a viable company, but we are going to get a fair profit for doing something amazing. And so the innovation was really using data. That was in the very early days of the credit bureaus and things, but we used to collect a lot of data. We used to use a whole bunch of statistical methods to then come up with the right sloping of risk and so that we could give the right product like we used to say at the right time at the right price to the right person is kind of a mass customization of the financial products and make it more affordable for everyone. And that was a great innovation, by the way, of our founder. When you I know that we're going to fast forward a little bit here, but you would go on to lead different parts of the organization in Canada and in Europe, but I want to ask you about the financial crisis that begins in 2008, 2009. What do you remember at that time? I mean, was there a sense of fear at that time? Well, here's the situation. I was running Capital One Europe, so I was there for three years. Working in the UK and I was then going to transfer over to the U.S. to come and run the auto business. Auto loans. Auto loans. So auto finance. And it was a small business at that point. We were trying to figure out how to run it. On January, I believe it was January 5th of 2008. All of our furniture is on a ship headed to the United States. My family is in the other room. I get a call and it is basically we probably need to shut down auto finance. And so I did the single best thing that I could to save my family life. Which is I didn't mention a word of that to my wife. And my kids, so when I arrived in Dallas, I came here to shut the business down. Wow. And, you know, people were really worried because it's not like you lose a job, you find another job. The world was coming apart, right? But when I came here, we saw a few things in the business that I really liked. And I've shut down many businesses. If they don't work, they need to get shut down because otherwise it is not fair to anyone. You know, most of all the people working in it. Right. But we saw something and we convinced our founder and CEO who was supportive and the board gave us a small window of time. But that period of time was literally on the edge because it was for all the people who worked in the business and myself. It was, you know, there was a good possibility that it wouldn't work out. And we would be staring down the abyss. Your job was to shut down the auto loan out of financing part of the business presumably because the fear was that there would be so many defaults. Actually, we were still trying to figure out the strategy for the business. It was not formed. And we had to we took a different tack when we restarted it. It's almost like rebirthing the business. And at that point for banks, the big issue was capital. You know, for any bank to survive and succeed, all the banks needed to really shore up the capital. So that it could pay for defaults and so on and so forth. So the reason to shut it down was not that, you know, the defaults were going to come through no matter what. You could walk away from that. But it was much more about preserving the organization so that one could move ahead in the future..

Richmond circuit city Pepsi Europe United States Canada UK Dallas
"capital one" Discussed on Wisdom From The Top

Wisdom From The Top

07:46 min | 15 hrs ago

"capital one" Discussed on Wisdom From The Top

"This message comes from pushkin industries. What's your problem from former planet money host Jacob Goldstein, explores what future entrepreneurs, executives, and engineers want to build. Once they solve a few problems, listen wherever you get your podcasts. Hey, welcome back to wisdom from the top. I'm guy Roz. So it's the early 90s. Sanjay biagini and his family are set up in Canada and he's got a new degree, a new job, and a new plan. I graduated from Miami program right in a recession in Canada. And but I knew that I wanted to build things. I really wanted to build things. And the other thing I really wanted to do was understand business from the ground up. And so the wonderful thing about Pepsi is that they took a chance on me to give a tremendous amount of leeway. And I had a had an opportunity to build the restaurant business in Canada from scratch. I mean, we had a few restaurants there. But because the job entailed everything from soup to nuts, it's like higher the people find the locations work with the company to set them up. And then manage the whole territory, it was the hands on kind of an approach to business. What I also loved about it was I was meeting people and working with people that were the salt of the earth kind of a thing. They were the strength of Canada. And really understanding them, understanding their families, understanding, you know, the hardships and the triumphs that they went through was such a amazing, amazing experience. I would never change it or exchange it for anything. And you spend about four years with PepsiCo until you go to circuit city and did you stay in Canada or did you move to the United States at that point? At that point, we moved to the United States. So I was running the Canadian operation, but also upstate New York. So as I started working in the U.S., I was just blown away by the opportunities, the fastness of the country, and the wonderful way in which, you know, I could make that country my own as well. And at that point, circuit city was a darling of Wall Street. It was the largest consumer electronics company in the United States. And it was just a very exciting opportunity. It also had more of the technical pieces of the puzzle, merchandising, but of consumer electronics. So that kind of drew me to the company as well. I remember buying my first CD player. At circuit city when I was a kid, circuit city is now held up as one of these sort of brands like Pan Am or TWA and a few others, why do you think, I mean, Best Buy is around and thriving actually. Why do you think circuit city failed? You know, my two years at circuit city were like a new MBA. And because I work very closely with the CEO rickshaw, who was an amazing amazing leader and a visionary and he was the one who really put circuit city on the map and in fact, the learnings that I have that I got from there have been a constant haunt where I believe that successful companies saw the seeds of their failure right in their success. So I actually worked with the CEO on some of the strategy elements while we were also creating CarMax and other things. And we noticed Best Buy and what we noticed was at that time Best Buy was not doing well at all. In fact, it had a near death experience. I think in 97. But we noticed that more customers were walking into Best Buy than circuit city. Because the business of consumer electronics was going through a major change. So circuit cities entire strategy was around having salespeople advising you. However, the change was much more to get a shopping cart and just put your $99 DVD player in there. And the company circuit city was run by people who had come through the sales organization. And it was inconceivable to the management that you have a store that is purely merchandise, but you don't have the sales component. So circuit city was an amazing company. The sales organization was probably one of the best in the world. And I learned a lot from that as well. But the learnings of how successful companies fail when you have a tremendous amount of change that comes on you has been a lesson that I have never ever forgotten. You took that with you knowing that essentially that there was a failure at a certain level among the leadership at circuit city to see where the where the industry was headed. Actually, we could clearly see where the industry was headed. Rick sharp said that in a leadership meeting, he said, look, there are more customers walking into the Best Buy than into circuit city. The question is, you can see that, but can you change the trajectory of a company where every process, every calendar of every person is tuned to the optimization of what made it successful in the past. And that change needs a combination in my mind of leadership and management. Yeah. You don't get to be the darling of Wall Street, the best returning company, the largest consumer electronics retailer without great talent. When change happens, it takes something else a different kind of, I think, leadership management drive to essentially change the engine on the plane while it's still flying. You were enrichment, which is where circuit city was headquartered, I think. And so I guess this is how you ended up at Capital One in 1998 because Capital One is also headquartered in Richmond, right? Yes. Well, it is a bit of a funny story because I was not interested in financial services or in a bank. Because I always thought about banks in general, you know, as a place where you've got to do routine stuff boring..

Canada pushkin industries Jacob Goldstein Sanjay biagini Best Buy United States circuit city Roz Pepsi PepsiCo Miami TWA CarMax Rick sharp New York Capital One Richmond
"capital one" Discussed on Wisdom From The Top

Wisdom From The Top

03:18 min | 15 hrs ago

"capital one" Discussed on Wisdom From The Top

"I was leaning much more towards starting up a business. A marine engineering business, but while I was sailing, I decided that I might as well do my gmat and apply to colleges because that's another way to find out what I really wanted to do. And so I did it on the fly in a port, my application was all done by my wife running around and getting my papers organized and I would call her from different ports. To get the papers done so that we could mail them in. And so when we landed in Canada, I had no idea whether I had admission to any school, be decided to visit a couple of cities, and then I started calling the universities to find out whether I was admitted to any of the programs. Because they didn't have an address that they could send anything to. And to my surprise, I had admission to the ones that I had applied to. And then the question was which one should we go to? And we made a call to one of our family friends who lived in the U.S. and he said, you definitely want to go to this, the IV business school in London, Ontario, the university of western Ontario. That's right. And so we drove into London, my one year old daughter sitting in the car. I ran into the library, I asked the librarian to show me that this was a really good university or what it was ranked in Canada. It was ranked number one. We said, okay, this way we need to be. And so we started our life in Canada in an empty apartment with nothing in it. When we come back in just a moment, Hassan jeeves moved to Canada pays off and how he learns firsthand how a company should not react to tremendous change. Stay with us. I'm guy Roz and you're listening to wisdom from the top. This episode is brought to you by data IQ, the AI platform that connects data and doers through everyday AI. Every day, data IQ customers are turning complex data into tangible results, fueling use cases from the mundane to the moonshot because it's only data until you make it a business strategy or challenge an entire industry. Without you, it's just data. Visit DAT AI KU dot com to learn more. The following message comes from NPR sponsor, aspiration. After over a decade working in climate action, Andre churney started a personal finance company to help people use their dollars as a force for positive change. Today, a lot of people want to be part of the fight against climate change, but they don't know where to start. And with aspiration, we're able to give people ways to have easy automated climate impact built into what they're already doing every day. Visit aspiration dot com today to learn more..

Canada IV business school Hassan jeeves sailing London university of western Ontario Ontario Roz U.S. Andre churney NPR
"capital one" Discussed on Wisdom From The Top

Wisdom From The Top

06:27 min | 15 hrs ago

"capital one" Discussed on Wisdom From The Top

"Had two magnetic compasses in a gyro compass. In fact, one of the ships that I was on, the magnetic compass has been on the bump, the gyro went on the bump, it was overcast, so we couldn't take sextant readings. And we kind of lost our way on the way to Australia. And we ran out of water. We had to take the water that we had in a ballast tank. And sift out all the sediment, boil it with potassium for magnet and drink that. So it was a very different kind of life than the life that some of the marine engineers have today. Yeah. But look, the days were very busy. On a ship, everyone has a schedule. And so you're on a watch. And so as a junior engineer normally, one would have like a 12 to four in the evening and 12 midnight to four in the morning. And then after the watch, there's other work to be done. So in one of the 8 hour breaks, you try to get some sleep, but it was incredibly busy, but for me, incredibly liberating, incredible, fun. And people would be hitting ports every 7 to 12 days, but there was a tremendous amount of variety of work to be done on the ship. And then finally, if something went wrong, out at sea, you had to fix it. Yeah. There wasn't call a friend, helpline. Figure something out, you know, we used to have some of these fun games of dismantling a turbocharger and how fast can you do it? Can you just close your eyes and imagine what comes after one. But for me, it was just a tremendous amount of fun, taking the concepts of engineering, but actually seeing it at work. Imagine at that time in your life, you would see your future trajectory as an engineer. And as sort of a maybe over the course of your career, maybe becoming a manager, but in an engineering capacity. Because that was what you were doing, right? That's right. And I actually ended up in mobile oil becoming, I think, at that time, the youngest chief engineer in the fleet. And so I loved engineering. I still love engineering. I mean, I was, that's what I was passionate about. But I guess I hit my, you know, the highest level I could get to on the ships at too early an age. Which really started me thinking about what else do I want to do. So I guess you decide to, I mean, you had been sort of living kind of overseas anyway and I think primarily in Asia, but 1990, you moved to Canada with your wife and your very small child. Tell me about that decision to uproot your career in your life and to go to Canada. This was just a pretty unbelievable adventure. And when I look back at it, I would advise my children never to do what I did. But you know, because of my job, I saw my daughter when she was just about born till she was one month old, then I had to leave. I saw her again when she was about 8 months old. For about a month and a half, then I had to leave again. And you know, I saw her when she was just over a year old. So I knew that I had to do something to try to be with the family. That was not the life that you had signed up for. Yeah, I realized that, you know, I think about myself as a dad. I mean, that's my primary way that I think about myself. And so the way we finally ended up in Canada is a bit of a miracle. I heard that the Canadian consulate was in Calcutta. And so unannounced, I end up at the consulate, there was a whole bunch of people sitting around, and so I run into this place, and I tell the assistant outside of his office, I said, I really need to see the consulate because he really wants me in Canada. And so she laughed at me and said, look, you've got to fill in the thing and there's a point system and you got to wait and the waiting list is like four years long. The consulate walks out of the office. He asked me, you know, what's going on? I said, you really need to see me because you really want me in Canada. And for some reason guy, he turns around to his assistant and says, I have 5 minutes. So I sat down and I said, look, I'm an engineer. And I said, I'm passionate about building things. And I will be an asset to Canada. And at the end of 5 minutes he turns around and gives me a package and says, fill this up. It'll take you a few months to do that. And just mail it into me and we'll see what we can do. Wow. And so I took that package, I told my wife that she was now going to see me for a while. And I did all nighters and be literally filled up that whole thing. With small business plan of what I would do, and before we left, I went back right before the consul general was leaving. And I said, I've done it, and he was very surprised. 9 out of ten months later, we get immigration papers. So it was a miracle. That's amazing. By the way, we had no relatives in Canada. We had no friends. I had no idea what I was going to do. Wow. I mean, you leave your career behind. The successful career and you move to Canada. And I guess decide to enroll in business school to get an MBA because at least I guess you're thinking was that would give you some options. Yeah, so.

Canada Canadian consulate Australia Asia Calcutta
"capital one" Discussed on Wisdom From The Top

Wisdom From The Top

07:39 min | 15 hrs ago

"capital one" Discussed on Wisdom From The Top

"For more than a decade, he was often at sea more than on land. His all in approach to fixing and building ships, solving, engineering issues, and working, cross culturally, catapulted him up the ranks. And eventually, led him to do something totally risky. To give up a promising career in India and moved to Canada to start over and find a brand new career path. Today, sanjeev's a part of Capital One's executive team, leading a company whose annual revenue went from 19 billion in 2010 to over 31 and a half billion, just last year. Sanjiv is known for his purpose driven leadership, a nimble approach to risk management and turning around businesses. But his story really begins back when he was a boy in India. Where he says the strength of his family, the Catholic school he attended, and even a little help from a future Nobel Prize winner, totally impacted how he thinks about the world. And the personal and professional choices, he's made. My childhood initially was just a cocoon. I had a very loving family. And very focused on the arts and academics and when I went to school and when I was in what we call junior school, so elementary school, I had the opportunity to actually visit an orphanage in Calcutta. So the school I went to was since Xavier's, this was a Jesuit school. It said Jesuit school. One of the people who would come to the school very often, in fact, we saw her pretty much every other day was Mother Teresa. Wow. You know, at that point, she was sister, risa. And so we visited an orphanage with her. I remember this was when I was in the fourth grade. And there was one particular event actually that really changed the way I thought about things. I tripped and fell, and there was a boy around my age who fell with me. So I fell on him and we both fell to the ground. And when I looked into his eyes, I saw myself, and for a moment I saw that it was me lying on the other side, and when I went home I started thinking, why is he there and why am I here? Who is the eye in me? Why did he deserve to be in the orphanage? And it really shook me up and I started asking my parents a whole bunch of questions. And I think it really shaped the way I think about the world, you know, I never took anything for granted. And look, I grew up in a middle class family, and we didn't have very much. But I used to think that we had everything. There's a lot of love and laughter. But, you know, Mother Teresa at that time was just like an ant to us. All of us who grew up in saint Xavier's and went to school. She was there all the time. We used to complain to her. And she would always turn around and she always spoke in like three or four word sentences. Like, work harder. And do good things. Just step outside your door and find someone to be good to. Those kinds of things. And we never ever dreamt that she would be as famous as she is, but it also didn't surprise us, I don't think. For all of us who grew up with her because she was just that kind of a person. Right. You would go on to study marine engineering and you became a marine engineer. I think just as from what I understand, just as you were about to be in your career as a shipping engineer, marine engineer, your father passed away very unexpectedly. What do you remember about that time? Well, it was a, it was a traumatic time, you know, one of the reasons I wanted to be a marine engineer was by the time I got through high school, I've never been outside of India. And I really wanted to work and see the world and this gave me an opportunity. My father was my best friend. I mean, he was just unbelievable. Just such a great person, very loving father, but also demanding of excellence. And in those days, they didn't really want to tell us that something had happened with the family. Because people at sea and the ship needed us, but I finally found out that something was wrong when I was in Indonesia. And I left the ship and found my way back to Calcutta. That was a really tough journey. But it was hard. It was really hard on me. It was hard in the family. Did that have an impact on how you thought about your life and your career? I mean, were there things that you had to now do or take on? Because of the death of your father where their responsibilities you had to your to your mom to the rest of the family. I think that was my growing up moment guy, you know, when my father passed away, I knew I was pretty much alone and I had responsibilities to the family. I have a elder brother and a younger sister. But I've always been a little more leaning in on taking care of everyone. And it was a traumatic experience. But I knew I had to grow up really fast when that happened. And look, he was, he was not even 50 when he passed away. Yeah. And you were a young man. I mean, I think in your early 20s, and at the time you're working, what was I think for India's biggest shipping company, tell me what life at sea was like, I presume you were you were on cargo ships? Yeah, I worked on container ships, dry cargo, crude oil carriers. The days were really, really busy. And it was an unbelievable experience. I think it was like 6 years you would be at sea more or less. Actually, the total time that I spent was about 13 years, but we would be both at sea, but also building ships. In different ports. And we worked together with other engineers and we were trying to figure out how to bring many of the concepts of quality engineering into the work that we did. I'm curious about just about one aspect that many aspects actually have life at sea because you were young man, right? And you are living, it's a community of people who are together for a concentrated amount of time and it's probably long days and not great sleep and I'm not great food. What was just a typical day like for you during that time? Yeah, one of the great things about shipping at that time and being an engineer, by the way, is that at that point we didn't have satellite navigation, we didn't have communications with a show other than shot wave radio, we.

Jesuit school Sanjiv India saint Xavier Calcutta sanjeev Capital One Catholic school risa Xavier Teresa Mother Teresa Canada Indonesia
"capital one" Discussed on Wisdom From The Top

Wisdom From The Top

01:33 min | 15 hrs ago

"capital one" Discussed on Wisdom From The Top

"This message comes from NPR sponsor greenhouse, which customizes streamlines and scales the hiring process for organizations of all sizes. Find talent, reduce bias, and make better decisions all so you can hire for what's next. Learn more at greenhouse dot IO. This episode was recorded in 2021. From luminary built productions and NPR, it's wisdom from the top. Stories of crisis, failure, turnaround, and triumph from some of the greatest leaders in the world. I'm guy raz, and on the show today, sanjeev yajnik, president of financial services at Capital One. What I found to my surprise is that many of the skills that I developed all the way from my marine engineering days and Pepsi and circuit city, all of those were transferable into this company that was massively entrepreneurial at that point. It still is 22 years later. We were doing things that had never been created before. How a young man from Calcutta, India went from 13 years at sea to becoming the president of financial services at one of America's most prominent banks. First job or first career even was as a marine engineer, sailing the world for huge.

Ovechkin scores 763rd goal, Caps beat Canes 4-0 to snap skid

AP News Radio

00:32 sec | 2 months ago

Ovechkin scores 763rd goal, Caps beat Canes 4-0 to snap skid

"Alex events couldn't have Guinea because that's all scored power play goals and VTech vantage check stopped all thirty six shots he faced in the caps for nothing shut out other hurricanes a Vatican scorers thirty third goal of the season and is seven hundred sixty third in the NHL putting him three behind your merry Oscar for third place on the career list the capitals one for the first time in seven home games since January twenty second Washington had dropped three straight overall Carolina has lost two in a row and had its point streak snapped at seven games Frederick Anderson made twenty eight saves for the hurricanes I'm Dave Ferrie

Guinea Alex NHL Oscar Frederick Anderson Washington Carolina Dave Ferrie
People hate overdraft fees. Capital One is ditching them and other banks may follow

AP News Radio

00:38 sec | 4 months ago

People hate overdraft fees. Capital One is ditching them and other banks may follow

"Bank bank of of America America is is the the latest latest to to make make a a change change to to overdraft overdraft fees fees the the nation's nation's second second largest largest bank bank plans plans to to slash slash the the amount amount it it charges charges customers customers when when they they spend spend more more money money than than they they have have in in their their accounts accounts and and will will also also eliminate eliminate its its fees fees for for bounced bounced checks checks bank bank of of America America says says starting starting in in may may overdraft overdraft fees fees will will go go from from thirty thirty five five dollars dollars to to ten ten dollars dollars it's it's the the latest latest move move by by the the nation's nation's biggest biggest banks banks to to roll roll back back the the overdraft overdraft fees fees that that often often amount amount to to hundreds hundreds of of dollars dollars a a year year for for frequent frequent overdraft overdraft users users other other banks banks like like PNC PNC and and Capital Capital One One have have already already dropped dropped overdraft overdraft fees fees entirely entirely I'm I'm Shelley Shelley Adler Adler bank bank of of America America is is the the latest latest to to make make a a change change to to overdraft overdraft fees fees the the nation's nation's second second largest largest bank bank plans plans to to slash slash the the amount amount it it charges charges customers customers when when they they spend spend more more money money than than they they have have in in their their accounts accounts and and will will also also eliminate eliminate its its fees fees for for bounced bounced checks checks bank bank of of America America says says starting starting in in may may overdraft overdraft fees fees will will go go from from thirty thirty five five dollars dollars to to ten ten dollars dollars it's it's the the latest latest move move by by the the nation's nation's biggest biggest banks banks to to roll roll back back the the overdraft overdraft fees fees that that often often amount amount to to hundreds hundreds of of dollars dollars a a year year for for frequent frequent overdraft overdraft users users other other banks banks like like PNC PNC and and Capital Capital One One have have already already dropped dropped overdraft overdraft fees fees entirely entirely I'm I'm

Bank Bank Of Of America Americ Pnc Pnc Capital Capital Shelley Shelley Adler Adler Ba
 Dozens of protesters killed in Kazakhstan; 12 police dead

AP News Radio

00:48 sec | 4 months ago

Dozens of protesters killed in Kazakhstan; 12 police dead

"Authorities authorities in in Kazakhstan Kazakhstan say say dozens dozens of of protesters protesters have have been been killed killed in in attacks attacks on on government government buildings buildings in in the the capital capital one one of of the the dead dead offices offices was was found found beheaded beheaded the the state state news news channel channel has has reported reported police police saying saying there there were were tens tens to to storm storm buildings buildings in in all all Monty Monty overnight overnight and and dozens dozens of of attacks attacks because because liquidated liquidated they they say say the the reported reported attempts attempts to to storm storm the the buildings buildings came came off off to to widespread widespread unrest unrest in in the the city city on on Wednesday Wednesday including including seizure seizure of of the the mails mails building building which which was was set set on on fire fire the the news news channel channel sites sites the the city city commander's commander's office office the the saying saying well well over over three three hundred hundred law law enforcement enforcement officers officers were were injured injured in in addition addition to to those those killed killed because because Exxon Exxon is is experiencing experiencing the the worst worst street street protests protests the the country country has has seen seen since since gaining gaining independence independence I'm I'm Charles Charles Taylor Taylor this this month month

News News Channel Channel Kazakhstan Monty Monty Exxon Exxon Charles Charles Taylor Taylor
 Banks slowly reconsider overdraft fees, amid public pressure

AP News Radio

00:46 sec | 5 months ago

Banks slowly reconsider overdraft fees, amid public pressure

"Banks banks are are slowly slowly reconsidering reconsidering overdraft overdraft fees fees amid amid pressure pressure from from lawmakers lawmakers regulators regulators and and the the public public the the year year before before the the pandemic pandemic banks banks took took more more than than eleven eleven billion billion in in overdraft overdraft fees fees out out of of their their customers customers accounts accounts according according to to S. S. and and P. P. global global market market intelligence intelligence a a number number of of large large banks banks have have taken taken steps steps this this year year that that would would reduce reduce the the amount amount they they charge charge when when customers customers make make payments payments or or withdrawals withdrawals in in excess excess of of their their account account balance balance capital capital one one the the nation's nation's sixth sixth largest largest bank bank announced announced last last week week it it would would end end all all overdraft overdraft fees fees next next year year other other banks banks have have made made it it harder harder for for customers customers to to trigger trigger an an overdraft overdraft fee fee still still it's it's unlikely unlikely the the financial financial services services industry industry will will entirely entirely wean wean itself itself off off such such a a cash cash cow cow anytime anytime soon soon Julie Julie Walker Walker New New York York banks banks are are slowly slowly reconsidering reconsidering overdraft overdraft fees fees amid amid pressure pressure from from lawmakers lawmakers regulators regulators and and the the public public the the year year before before the the pandemic pandemic banks banks took took more more than than eleven eleven billion billion in in overdraft overdraft fees fees out out of of their their customers customers accounts accounts according according to to S. S. and and P. P. global global market market intelligence intelligence a a number number of of large large banks banks have have taken taken steps steps this this year year that that would would reduce reduce the the amount amount they they charge charge when when customers customers make make payments payments or or withdrawals withdrawals in in excess excess of of their their account account balance balance capital capital one one the the nation's nation's sixth sixth largest largest bank bank announced announced last last week week it it would would end end all all overdraft overdraft fees fees next next year year other other banks banks have have made made it it harder harder for for customers customers to to trigger trigger an an overdraft overdraft fee fee still still it's it's unlikely unlikely the the financial financial services services industry industry will will entirely entirely wean wean itself itself off off such such a a cash cash cow cow anytime anytime soon soon Julie Julie

P. P. Global Global Market Mar Bank Bank Julie Julie Walker Walker New New York York Banks Julie Julie
Taliban Topples Major Afghan Cities in Swift Advance

The 11th Hour with Brian Williams

01:53 min | 10 months ago

Taliban Topples Major Afghan Cities in Swift Advance

"Thousands of us troops are on their way to afghanistan to help evacuate american and afghan civilians facing potential threats to their security. That mission comes as the taliban accelerates now their advance on the capital city of kabul taking four more cities while meeting very little resistance from afghan forces. Nbc news correspondent. Kelly kobe's on the ground in afghanistan again tonight tonight. The taliban is firmly in control of afghanistan's second largest city canada heart the militants consolidating their territory in the south the north and the west where they seize the historic city of herod's and it's famed military commander mohammad ismael khan in this taliban propaganda video videocon fought the taliban in two thousand one says he hopes the militants will bring peace security and stability the fast taliban takeover has shocked the world. The militant group took its first provincial capital. One week ago today now their territory looks like this closing in on kabul the pentagon now scrambling to send three thousand troops to the kabul airport most arriving by the end of this weekend a temporary mission to get embassy staff out safely the deteriorating conditions are a factor a big factor in why the president has approved this mission as the us embassies ordering staff to destroy sensitive documents and computers according to a memo obtained by npr nbc. News is confirmed. That half of afghanistan's thirty four provincial capitals are controlled by the taliban tonight and there are reports of heavy fighting on kabul's doorstep brian in logar province just fifty miles away.

Taliban Afghanistan Kabul Kelly Kobe Mohammad Ismael Khan Nbc News United States Canada Pentagon NPR NBC Logar
Music & Medicine: Berlin Club Becomes Vaccine Hub

AP News Radio

00:33 sec | 10 months ago

Music & Medicine: Berlin Club Becomes Vaccine Hub

"Young people in Berlin I'm able to go clubbing because of the pandemic queued up Monday night to be vaccinated to the sound of techno music and amid throbbing disco lights the German capital's first so called long might of vaccination took place at a night club that had to close as a result of lockdown measures the venue has been turned into a vaccination center the idea of mixing music and medicine was initiated by health officials who won more young people to get jobs I'm sorry I shockingly

Berlin
Man Tackled, Banned After Running on Court During Wizards-Sixers Game

WTOP 24 Hour News

01:00 min | 1 year ago

Man Tackled, Banned After Running on Court During Wizards-Sixers Game

"The Wizards are gonna win this thing, it will be by the skin of their teeth were under three minutes to go. Dimitri and the Wizards. Now with 1 10 109 lead over the visiting 76 years of Philadelphia. This is game for MBA playoff series Round one Wizards down three games to none. So they gotta win or their season is over big production from Bradley Bill. He's got 26 points despite shooting three of 18 Russell Westbrook's got 16 points. 12 assists, 18 rebounds, dollars per tans and 15 points before he had to leave because of a calf strain. Six Your star player Joel and be left in the first quarter with the knee issue and knee injury and he hasn't played all game He's been out and the wizard trying to take full advantage again. 1 10 1092 28 left. In the fourth quarter. Philadelphia's up three games to none in this series, unfortunate incident earlier in the game of Fan tried to run onto the court was tackled by security. The word is this fan. It will be banned forever from Capital One arena and now is facing charges by D. C. Police

Wizards Bradley Bill Dimitri Philadelphia Russell Westbrook Joel D. C. Police
Why Less Credit-Card Debt Is a Problem for Banks

WSJ What's News

03:05 min | 1 year ago

Why Less Credit-Card Debt Is a Problem for Banks

"At the start of the pandemic banks and credit card companies. Were bracing for people to charge more and fall back on their payments. But that didn't happen. More americans are paying off their credit card debts. At a faster pace discover capital one and synchrony financial the largest issuer of store credit cards all reported a decline in card balances in the first quarter compared to the year before that may be good news for consumers but those numbers have credit card issuers and banks worried annamaria andreatta's covers consumer credit for the wall street journal and she joins me now to explain. Hi anna maria. Thanks for being here. Great to be speaking with you so annamaria. What's behind this trend. Several things behind declining credit card debt. I there's the different types of government assistance that have helped people to pay down their credit card bills so that includes things like the stimulus payments that the government has sent out since the beginning of the pandemic for some people it has also included the enhanced unemployment benefits and also making a pretty big difference in people's ability to pay are the forbearance plans that have put many mortgage and student loan payments on pause. So people who had to send hundreds or thousands of dollars in monthly debt payments either on their student loans or mortgages. Have not to do that for quite a while. Now and what some have been doing is they've they've worded the payments that they were sending towards their mortgage or their student loans to pay down their credit card debt. So what are you hearing from credit card companies. How is this playing out. This is a mixed bag for credit card issuers. What they're saying is look on the one hand. The news is positive. Here because delinquencies have not increased as we expected them to. At the beginning of the pandemic people are in a position to pay their credit card bills in doing so and we are dealing with low losses as a result. So that's a good thing but on the flip side of that a prolonged period during which credit card debt is falling ads downward pressure onto the interest income and the revenue that credit card issuers earn so for many card issuers revenue is largely dependent on the interest income that they receive essentially the interest charges that people pay to their credit card issuers carrying balances from month to month. So there's pressure right now on that front of downward pressure on interest income for the issue. Because that's not happening much anymore. I mean several issues talked about the fact that they are seeing consumers paying down more credit card debt essentially making bigger payments towards their credit card bills at rates that are higher than they've been years so essentially what issuers are seeing in the clear cut. Way is that if this trend continues on for a longer period of time he could have negative impacts on their revenue.

Annamaria Andreatta Annamaria Anna Maria The Wall Street Journal Government
Washington DC approves some fans at Capital One Arena

WTOP 24 Hour News

00:22 sec | 1 year ago

Washington DC approves some fans at Capital One Arena

"Some local teams. As D. C is approved waivers. Those fans that capital one arena for Wizards and Capitals games, effective immediately can host at 10% capacity. Same for the Mystics. When they start the WN BA season later on Nationals, DC United will now also be able to host fans at 25% capacity at Nats Park and out he feels speaking of the Nazi at the defending champion L. A

Wizards Mystics Nats Park
2 Maryland corrections officers at Capitol in Washington DC during riot reinstated

WTOP 24 Hour News

00:48 sec | 1 year ago

2 Maryland corrections officers at Capitol in Washington DC during riot reinstated

"The likelihood of undue injury. New Today to Charles County corrections officers have been Reinstated after they were investigated for their role in the January 6th riot at the Capitol. It's a story you're only hearing on double D T O P. The two officers have been suspended for what the Charles County Sheriff's office called being inappropriately present at the Capitol in a video posted on social media as a man in a red hat pushed on and broken exterior window of the capital. One Charles County officer videotaped it on his phone, while the other calmly watched with his hands in his pockets. But sources familiar with the FBI's investigation say there's no indication the officers ever went inside the Capitol or damaged anything. The officers have been reinstated, but an internal investigation

Charles County Charles County Sheriff's Offic FBI
Joel Embiid injured on return as Philadelphia 76ers beat Washington Wizards

SportsCenter All Night

01:23 min | 1 year ago

Joel Embiid injured on return as Philadelphia 76ers beat Washington Wizards

"In the East 70 Sixers taking on the Wizards 97.5. The fanatic takes us to the third, such as Donna Capital, One Arena and it be download with right hand chair. Again, Joe Well to the left of the lane. The double comes but late be blows by Bacher and then on charging Westbrook and well now is 21 2 matches number indeed had 23 points through three quarters of play eight of 11 shooting, then Philly up 78 to 60 in the third. Beat down low. Look out! He dunks it! He goes down hard. And he's holding his knee in Pete is down on the floor in Washington and the sixes need to take a foul. He went up. Garrison Matthews came over and Joelle took a terrible fall. He's holding his left knee with six minutes and 20 seconds remaining in the third and beat hyperextended his knee after coming down off of that dunk. Eventually, he got to his feet and walked off under his own power. Sixers head coach Doc Rivers on what happened? No, just felt awkwardly. You know, I thought there was a little contact when he went up to dunk. The ball. Thought he fell. You know what? His balance off? You know, I'm not going to speculate. You know, tomorrow we'll know we'll have all the information for you. Um, you know, hoping for the best. Yeah, I did talk to him using the locker room. It was in pretty good spirits. So let's just hope for the best jazz taking on the

Donna Capital Joe Well Bacher Sixers Garrison Matthews Wizards Westbrook Philly Joelle Pete Doc Rivers Washington
Metro's Washington D.C. headquarters to transform into a modern commercial office building

WTOP 24 Hour News

00:51 sec | 1 year ago

Metro's Washington D.C. headquarters to transform into a modern commercial office building

"That has housed Metro headquarters for nearly 50 years is getting a face lift. And S. W. C o ps, Michelle Morello explains. It will be transformed into a modern mini metropolis. The redevelopment plan of the Jackson Grand Building on Fifth Street. Northwest will see the building grow higher order to be a degree glories in a penthouse Douglas Furstenberg's of principle that developer Stonebridge, it'll have a mostly glass exterior and lots of open space from a full parking, outdoor dining on the first floor, two terraces, every other floor, all facing different directions. The third floor terrace overlooks the entrance to the capital One arena. Being in that open space when the caps one Stanley Cup are terrorists on the nice Lord looks to the South so you could see the Washington binding. The design still has to be approved by the D. C Commission of Fine Arts. Groundbreaking on the $300 Million Project. Expected in 2023 Michelle Morello w T. O P

Michelle Morello S. W. C Jackson Grand Building Douglas Furstenberg Northwest Stanley Cup D. C Commission Of Fine Arts Washington
Some Washington, DC banks to reimburse overdraft fees for unemployment benefits after tech glitch

WTOP 24 Hour News

00:26 sec | 1 year ago

Some Washington, DC banks to reimburse overdraft fees for unemployment benefits after tech glitch

"At large. D. C Council member Elissa Silverman says several major banks have agreed to refund any overdraft fees caused by a D C government technology snafu that presented prevented 39,000 unemployment claimants from receiving their benefits payments last week. She says. Bank of America Capital one and Wells Fargo said the financial institutions will refund overdraft fees caused by the issue. The three banks represent about half of the consumer banking market in the

Elissa Silverman Bank Of America Capital Wells Fargo
Some Washington DC banks to reimburse overdraft fees for unemployment benefits after tech glitch

WTOP 24 Hour News

00:26 sec | 1 year ago

Some Washington DC banks to reimburse overdraft fees for unemployment benefits after tech glitch

"Says several major banks have a go Need to refund any overdraft fees caused by a D C. Government technology snafu that presented 39 prevented 39,000 unemployment claimants from receiving their benefits payments last week. She says. Bank of America Capital one and Wells Fargo said the financial institutions will re front overdraft fees caused by this issue. The three banks represent about half of the consumer banking market in the region. Federal grant money will help

Bank Of America Capital Wells Fargo
Some Washington DC banks to reimburse overdraft fees for unemployment benefits after tech glitch

WTOP 24 Hour News

00:26 sec | 1 year ago

Some Washington DC banks to reimburse overdraft fees for unemployment benefits after tech glitch

"Week, thousands of unemployed D C. Residents did not get their benefits because of a technical glitch. But today, D C council member Elissa Silverman said Bank of America Capital one and Wells Fargo have agreed to refund Annie overdraft fees that resulted from the glitch. Those three banks represent about half of the region's consumer banking market, Wells Fargo and capital One customers are asked to call their branch to get that fee

D C Council Elissa Silverman Bank Of America Capital Wells Fargo Annie
30K Macs are infected with ‘Silver Sparrow’ virus and no one knows why

Cyber Security Headlines

02:55 min | 1 year ago

30K Macs are infected with ‘Silver Sparrow’ virus and no one knows why

"Silver sparrow. Malware found on thirty thousand. Max has security pros stumped. Researchers have yet to observe delivery of any payload from new malware dubbed silver sparrow. Leaving its purpose still unknown. This suggests that it may spring into action once a certain condition is met. Silver comes with a mechanism to completely remove itself. A capability typically reserved for high stealth operations and it runs natively on the new. M one chip. It also uses the mac. os installer javascript. Api execute commands. Which makes it difficult to analyze found in one hundred and fifty three countries with concentrations in the us the uk. Canada france and germany researchers are watching carefully for further developments. Solar winds hackers stole source. Code from microsoft azure exchange and into microsoft on thursday said it concluded its probe into the solar winds hack finding that. The attackers stole some source code but confirmed. There's no evidence that they abused. Its internal systems to target other companies or gain access to production services or customer data it said cases involved downloading component source code related to a small subset of as you're into nine exchange components and that the entire attack is a quote moment of reckoning and furthering the need to proactively embrace a zero. Trust mentality new hack. Let's attackers bypass mastercard pin by using it as a visa card research published by academics from e. t. h. zurich building on an earlier pin bypass attack study shows how to leverage victims stolen or lost a visa. Emv enabled credit card without knowledge of the pin uneven fool the terminal into accepting inauthentic offline card transactions the attack dubbed card brand mix up takes advantage of the fact a contact lists point of sale terminal does not properly authenticated cards application. Id to the payment terminal making it possible to deceive the terminal and simultaneously perform a visa and mastercard transaction with the one card in response. Mastercard has already rolled out. Contra measures sequoia capital one of silicon valley's most notable. Vc firms told investors it has been hacked. Sequoia capital told its investors on friday that some personal and financial information may have access by a third party after one of its employees fell victim to a successful phishing attack although it has not yet seen any evidence of compromised information being traded or exploited on the dark web the company did not provide a date for the attack describing it only as quote recent and quote sequoia capital has more than thirty eight billion dollars in assets under management and in the past has invested in airbnb door dash twenty three and me fire i and carbon black it does not appear that the hack was connected in any way to solar winds

Mastercard Microsoft Sequoia Capital MAX Germany France Zurich Canada UK Vc Firms United States Contra Silicon Valley
Pfizer Rain Clouds

Pwned: The Information Security Podcast

05:49 min | 1 year ago

Pfizer Rain Clouds

"What's up everybody this zach. I'm here justin justin. What's up so we are here with another breach of the week. And this is a doozy. This is So we're looking into iser and a data breach that they had due to unsecured cloud storage which hits on a whole bunch of the things we've talked about in the past one being and that really important data that you do not wanna get released because that creates all sorts of not just like the general like. Oh this sucks that there is a release but you've got like regulatory issues. The deal with generally frowned upon. If you yes. I mean the health information general is just not you know. You don't want anyone known about those like weird things you have wrong with you and so you've got some hip but more. Interestingly was also a failure like it looks like they were trying to do a good job so they have cloud data. Which we've said is a good way to sort of segment data off your system and protect it. Everybody's always get good intentions. But the breach was caused by unsecured cloud storage and they. It's it was found basically to be a miskin figured cloud storage system or they just set up their google cloud. Which i guess. I don't know when i think of google cloud i. It seems like that's something that i wouldn't expect a company like pfizer to do like i would sort of think that they've got their own system. And that's visors a multinational and obviously they're right now. They're probably making ungodly amounts many. Because i think they're one of the candidates that's trying to make the this is very reminiscent to a bank capital one. Yes so same. Same thing out while they were they were amazon. Yes cloud so i guess similar i hate capital i should probably say. Hey capital one wrong word. I really visually. I've had a few credit cards in my time. Capital was one of the worst ones. That i've that i had i. I couldn't get out of the card. I tried to pay it off in that. I wanted to shut it down. They like wh- like i had to go through so many layers to actually shut the car down. It's like they got me. He was one of those things where i was at college. Groundhog day. Pretty much like is it done like. Oh no you need to talk to this person but it was in college in. You know how that goes you like offered. Here's a credit card to go. Whatever you want about a really crappy laptop with it which was even more disappointing laptop stunk. It no god. Now that thing. I think i sold that to some poor doodoo about computers than i did or yeah yeah i feel bad but i was young johnny better so in this case though like so it sounds like maybe this has a little bit to do with what we and i don't know when this is gonna come out so we've either talked about it or we'll talk about it like privilege access. Which one of our partners. Cyber ark deals worth But the sounds like it might have been. It was a misconception geared cloud that that opened up access so i'm guessing it means they probably there was there was roles that maybe were created that provided someone an avenue in that should never or a path was created on accident. Or it's not a not a ton of information about the care that i can see but it looks like ms configuration at the storage level. It sounds like they caught it. Maybe during an audit or something that it was like they didn't know about it like wasn't captured as it was happening or there wasn't like maybe the indicators has sort of traveling through the system it sounds like maybe they were like. Oh yeah that looks like someone maybe got into this. That shouldn't have and downloaded the data. that shouldn't have. Yeah which is which is usually happen. Which could even be. I mean i guess. Here's a question so this isn't this isn't the first breach for pfizer. They've had a long history of Let stuff go okay. So that's true. I mean you know there's companies feel very evil. Even though they do really good things. I think it's just because there's so much money involved. That just feels like one of those very evil things so just out of curiosity if this was so. Let's say this was caught during an audit for instance. So this it doesn't necessarily mean that there was ill intent right so it could have been like an admin who maybe was or someone you know got fired in on their way out. They're like oh. I need to back these up before i leave. And they're like oh. That was not supposed to have been done that way. That could technically be considered a breach because it sort of approach. I'm guessing in this case. They wouldn't have announced that if the data had gone into somewhere where it could be exposed by right but it doesn't always mean that you know necessarily that. There's ill-intent right. It could have been done through. An accident and exposure occurred

Justin Justin Zach Pfizer Google Amazon Johnny
Tesla reigns as #2 EV maker in Norway

CBS Weekend News Roundup

00:54 sec | 1 year ago

Tesla reigns as #2 EV maker in Norway

"Came out the other day that vote. The new Volkswagen Electric Electric vehicle has already over taken Tesla's the number one selling electric vehicle in Norway, and that's significant because Norway is probably one of the most Robust as per capital, one of the most robust electric vehicle markets because the government is really pushed electric vehicles there. Volkswagen's already taken over Tesla's for the top spot. And the thesis behind Tesla. Believe it or not, these people think the test alongs. Think the test is going to take over the entire auto market that they're going to drive all the other automated. It's just It's ridiculous, and then you see a day like yesterday where it comes out that Tesla's taken over the top spot in Norway or Excuse me. That test has been knocked out of the top spot. Norway by Volkswagen. And on that same day, the stock was up 8%. Literally while while while the investment pieces of evaporating right in front of him. Stock just goes up.

Tesla Volkswagen Electric Electric Norway Volkswagen
"capital one" Discussed on Bank-Fintech Fusion

Bank-Fintech Fusion

01:31 min | 2 years ago

"capital one" Discussed on Bank-Fintech Fusion

"To bank Fintech fusion I am your host scarlet fever and we have an incredible guest or here at money twenty twenty and I am sitting next to the incomparable Tomfool who is senior vice president for payments identity and capital one labs at capital one so big title yes so there's no good acronym port I assure you said so. I've had the distinct pleasure of of hearing about you and and watching her. Your talks for many years now and I think it's so interesting to see how the industry at large has evolved and really what capital one has been doing so from your perspective. What drew you to financial services and when you think about that was their particular problem you set out to solve so i? I've been services now for twenty years. And so when I think about what crewman I go back. Twenty is probably also the thing that kept me is at central to people's lives at the. There's just so many things that are unlocked enabled by the ability to move move us Gainfully employed the money that people have in their in their hands and the pathway to doing most of what they wanna do in life in some form or other requires requires payments specifically and. That's such a rich experience yet. There's so much friction it. There's so many challenges in it there are so many is lack of available tools for a lot of a lot of the US population where they just can't do it. They need to effectively. A lot of people can't even access ecommerce because they don't have the tools to do that effectively and safely and so to me. That's just a credible problem to have a chance to help solve to reduce the friction reduce the fraud to make the payments.

"capital one" Discussed on KOA 850 AM

KOA 850 AM

04:40 min | 2 years ago

"capital one" Discussed on KOA 850 AM

"You by Capital One Capital One is reimagining banking offering accounts with no fees or minimums that can be opened in five minutes Capital One what's in your wallet Capital One N. A. rash of marijuana thefts at legal shops in the Seattle area has growers wondering is the government leading the thieves right to the merchandise writer and author Erich Segal Yano has an investigative piece for politico magazine Eric what if you want covered well Washington state became one of the first to to legalize recreational marijuana and establish a well well over a thousand legal pot growing operation during were you sometimes like ones of smashing through walls or driving cars through windows and doors and the growers in the the work in a lot of information about their operation since they don't publicize their addresses the you know are cut operate you know they would be found somehow and the prince of the state of Washington does provided a lot of information that comes to address online yeah the business report how much does Celine which is moving which gives an idea about about this cycle and what might be available and it's even more information available including vehicle delivery vehicle identification and the lay out of the operation well with the public schools a request so the thing to wonder if the unions were targeting them because of publicly available information rights by reading your story is certainly seems the that's got to play a role in at least some way shape or form what about better security had their establishments no and that's an issue to the then you know they do what they smaller operation which are you know moving into it'll work out something still build buildings that won't really set up to take this and the you know if people are determined there's always a way to get in through the walls the doors but they're certainly you know there's certainly working through security where there been any lawmakers who said listen there's enough there's smoke there's fire let's try to help these guys a little bit by not publishing so much information so frequently well not yet and this is a really you know pretty new I mean nine minus the first major story about it I did talk to executive with feel your Washington which quite a big role in initiative campaign that legalized recreational we and the and the drafting of the legislation and she said oh we this might be something we should know what to give you more exemption to be public disclosure speaking with Eric sickly ano is a writer and author also contributor to political magazine is got a fascinating story entitled the great Seattle pot heists in which a lot of the of these these pot growing operations have been hit by thieves and there's a thinking that the thieves are getting information from publicly available information published by the state of Washington the but alcohol sellers have to publish similar information but they're not experiencing the same trouble with thieves right well I mean you know there's always been so hi Jackie of but it's not the same sort of product you don't have such as he concentrated product that is and such a pretty black market elsewhere in the country I mean I think the no the fundamental dynamic is that you've got a nation that's now part legal in part not for marijuana I thought it was interesting to and perhaps telling that some of the owners are growers here didn't even want to talk to you they trying to not publicize this arose avoid being hit themselves well actually they were the ones I approached one so we need someone from you know them but they were pretty open to talk to you some of them off the record and there's some their information is used as a background end of story another water harder time getting information about these sorts of crimes well from the Seattle police officials talk some story Eric sickly on writer and author in the Seattle area writing for politico magazine twelve minutes now in front.

Capital One Capital One twelve minutes five minutes
"capital one" Discussed on WHAS 840 AM

WHAS 840 AM

06:32 min | 3 years ago

"capital one" Discussed on WHAS 840 AM

"Contact information well that's the Capital One briefs from a concert all second I'm spectating and spectating right now I'm sorry about that there was something I thought I saw something sure what a good score I know I'm hosting a radio show when I saw something shiny and I had to stop talking for a minute excuse me all right under several issues are going on here we'll get to the capitol one breach not it's like I never worry about is the the odds are better winning power ball it is having your information actually use well they always say three hundred forty eight move people were violated yeah I was in the target thing in this is that I don't have a Capital One card will but that Samuel L. Jackson's mad now what about the what's your name a lunar somebody else is the spokesperson it's not bart Barkley and Spike Lee yeah they do it during the turmoil that's at March madness but it's some Ben Affleck's ex wife Jennifer garner yes she's on there because it is our dad alike are seeing that right did we do your well he well everybody's making jokes about that Samuel L. Jackson losing his mind so the Samuel L. Jackson he has an annual deal and you think that Barkley and spike just get like a monthly payment I mean they get paid for their March madness because they're not in the rest of the year but Samuel L. Jackson's on all the time the foul mouth vile vicious Samuel L. Jackson when he wants to be he's acting performance art and people always they get a border and I think let's see who we need to be our spokesperson how about the guy that says MF a lot yeah that would be good for our brand that's good him nearly got a curses alternative says the worst of the worst things and then shoots people with guns and and his movies him that's a great spokesman for our product and Jennifer garner she's helped Ben Affleck through his troubles she's got the tortured ex wife who still faithful and loyal and loving so that's a real dichotomy I guess for them they I guess they feel they reach everybody in society there is a new survey or something or other the came out a few days ago and said people who use all that really final language old timer smarter than others no they're not that's just trash now that's a sewer myself nonsense people do that for attention just like they do there there are so many things people do for attention and people that are that are always you know throwing all these explosives all the time they just need attention that's just the same as you know poking so my in the arm or there's so many other things I was so many other things I could bring up here but people just get mad when I do it you know people do something that says look at me look at me that's how life works and that's all it heavy cursing as it has no bearing on someone's intelligence I've heard a lot of dummies use really strong language and I've heard a lot of really smart people who do use heavy profanity doesn't make them smarter anyway Ricky Jones was posting about that yes it tweeted something about yesterday and I came back into said closely I forgot whose I put a gift on his thing and he said well you don't because turn your dog when I'm trustworthy all right well guilty as charged whatever you want to say but yeah right I'll sling a curse word now and again I'm still doing all time don't loses its effectiveness that way all right on to the the homeless thing we do have boxes in the Catholic Church we have what are called poor boxes that's probably not politically correct now they have a to use the expression poor box but that's what it was called when I was given to go to church and had extra change on you you put it in the poor box at church and they would I guess take the money and use it for Catholic charities which does so many wonderful things in the community have no idea how the Catholic Church and charities in the generosity of Catholics bolsters society if Catholic charities justice even reverberated we couldn't the government could not take care of all the people that that the Catholic charities are safety net not that only Catholics are involved in charitable work I just know what's in my own stream my own upbringing and that is a significant portion of benevolence that shown to people who are homeless and hungry and in need of other things there there just just if you want to learn more read up on and help if you can but there are boxes I was downtown one day Willams ceiling when we backtrack here none of them the first second first and main streets was there taking pictures are doing some some thing I've you know I wind up doing a million things and so someone had me there do something I don't know do a video or something anyway I was it was kill time between shoots or whatever it was and I was looking around there's a box hanging up on the host right there next to a hotel instead donate here and we'll make sure that poor people get or not but they'll say poor people but the challenge to people get around thinking who who who collects this or whatever and I may have ask a member of metro council about it somewhere and she said oh yeah well that's collected up then they distribute here was like I've never heard any accounting of that I'll have to dig into hell more further but that's again another kind of that's a that's a replication of what I saw in churches but I don't know how effective that is unless that become something that people are mindful of is it just a matter of pure happenstance somebody on the sidewalk sees evidence is all I got seventy eight censoring up to put that in there I did jiggle box didn't make any noise it just seems like an odd thing in such a world where people going destroy things that are in public all the time this seems like an odd thing to put out there with no security it's not like it's set up like an ATM all right on our broadcast in favor and talk to the emperor of the street rod nationals it's their fiftieth birthday and that he'll be along here just a few minutes later today said the core Reynolds my friend from Louisville urban league she runs that she's been a judge she's an attorney she's just an interesting person in so many ways and now she'll be here and talk more about a beautiful vision for a sports.

Capital One one day
"capital one" Discussed on KLIF 570 AM

KLIF 570 AM

01:53 min | 3 years ago

"capital one" Discussed on KLIF 570 AM

"Another way Capital One is watching out for your money when you're not double one what's in your wallet to Capital One dot com for details limitations apply Dallas its coast to coast on to talk to George nori call the wildcard line at eight one eight five zero one four one zero nine the first time caller line is eight one eight five zero one four seven two one to talk tool free from east of the Rockies call eight hundred eight two five five zero three three from west of the Rockies toll free call eight hundred six one eight eight two five five to reach George via Skype user name George nine seven three one three seven Georgia text message anytime at eight one eight two nine eight six five two one this is coast to coast AM.

capital one
"capital one" Discussed on KLBJ 590AM

KLBJ 590AM

01:39 min | 3 years ago

"capital one" Discussed on KLBJ 590AM

"Another way capital. One is watching out for your money when you're not gonna one. What's in your wallet dot com for details? Limitations apply. Giving back to the community makes you feel really good. At insight, we use advertising insight, improves communities doing things like educating people to live greener, cleaner, and happier lives. Join us I n c I IT impact dot com. In her hand. She. Trays..

capital one
"capital one" Discussed on Z104

Z104

06:08 min | 3 years ago

"capital one" Discussed on Z104

"Then you go the Capital One venture card the card that takes you there. What's in your wallet capital, went back USAA, the quarter million dollar handout on C four. Joy next chance to win one thousand dollars happens this morning at seven. Appeal. Kate, you all. To do. With the St.. Moving. Who? C one four. Me. If. T- to, to distort. Quick cutting. Ms. Two two. Summit. That's done. Two. Don't give the who. Fitness. Picked goat. What? He. Got a fix. Toys. Things. Debbie. If do canoe. Is to. Two quick cutting the. Got it. Ms. Don't. Wait. Cut. The money. At this base. These. Pete. Kitty. If..

capital one
"capital one" Discussed on Newsradio 1200 WOAI

Newsradio 1200 WOAI

02:20 min | 3 years ago

"capital one" Discussed on Newsradio 1200 WOAI

"Capital? One is building a better Bank one that feels nothing like typical Bank. It's why they've reimagined banking and built something completely different capital. One cafes. They offer checking account with no fiercer minimums and savings accounts with one of the best savings rates in America. This is banking reimagined with your needs in mind. Open an account today at any capital location or online in five minutes and experience banking reimagined for yourself Capital One. What's in your wallet capital? One NA member FDIC. We know running small business work as a Bank you for all of small business offering up to forty five percent off the computer's Intel core processors lets get additional saving for your call the Dell small business technology advisor. Call seven seven by Dell today that's eight seven seven five. Felony six thirty eight zero computers. Fell canvas powered thirty elect order. Just remember. Hopes and prayers I'm Jeff Stanley with a g service company and hope and pray is what a lot of people do every day on their way home. They hope their houses and hot and pray their air conditioner made it through another day. Don't let your air conditioning system. Tell you when it's time to replace it. Call today for a free no-obligation estimate on replacing that old worn out system. Give us a call at six five six seven zero eight or at ADC dot com. With your. Companies. Just remember. Eighty five. This is NewsRadio twelve hundred w o a. I. Thanks for being.

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