35 Burst results for "CIO"
ACN Newswire
21st Edition of Manufacturing IT Summit Indonesia
"8 a.m. Monday, January 16th, 2023. 21st edition of manufacturing IT summit Indonesia. Jakarta, January 16th, 2023 ACN news wire after successful 20 editions of manufacturing IT summit, exito is all set to host another milestone event the 21st edition of manufacturing IT summit, and in person event which serves as an ideal platform to enhance the experience to quote reimagine, innovate, and transform what. The manufacturing IT summit is a by invite only in person event exclusively for technology leaders from leading businesses, institutions, and government officials representing Indonesia pass manufacturing sector. Recent data from the ministry of industry has indicated that the manufacturing sector has had the largest contribution to its GDP. Indonesia aspires to be a top ten economy by 2030, with net exports to be its growth engine, the next 15 years is forecasted to be the golden age for Indonesia, as it will realize a demographic bonus peak. Accelerating growth of the manufacturing sector is critical, with the Indonesian government planning to implement industry 4.0 through the ministry of industry apos making Indonesia 4.0 road map manufacturing IT summit Indonesia aligns itself with Indonesia pass national goals and is a leading networking conference. Gathering the most influential of these technology leaders to explore synergies and discuss today apos biggest technological challenges, fostering deeper collaboration and generating new ideas this conference will bring together over 150 sea level executives, directors, and heads of technology to discuss the critical technology issues affecting today across manufacturing industry, speakers like IR ignatius war zito, minister pass expert staff for strengthening domestic industry capabilities, acting director general of chemical, pharmaceutical and textile industry, ministry of industry, republic of Indonesia, director of community development amp. Entrepreneurship, coordinating ministry for economic affairs, republic of Indonesia, salil debt, chief technical adviser, United Nations industrial development organization you need, rain rinaldi S IIP, chief of digital assist committee, caden president, I had a printed group, republic of Indonesia, Juan canga one, head of product, triban data, Indonesian national ministry give tick and smart cities, republic of Indonesia, will British darma, CIO, Toyota ASTRO motor, mocha mad James fellow hooden. Executive director, Indonesia blockchain society among many others will be sharing their experiences and expertise at the summit. Event registration has commenced for delegates and sponsors. The delegates will be exposed to in depth, trimmed forward Sessions, amp workshops, practical takeaways, and ideas to keep you ahead in the digital economy. The spots will be able to create an overwhelming branding in the event along with meeting their prospects and displaying the products. Hundreds of seasoned marketers, strategists, designers, and more to network and connect with. Meet your customers, vendors, expert resources, Friends, and colleagues on 15th amp 16th of February, register now to engage at this grand event as the slots are filling up fast T oh no more about the event. WWW dot manufacturing its summit into an issue about excel we are globally to be business events company focused on crafting bespoke solutions and contexts by designing platforms that create new business opportunities for our clients across concepts and industries. We cherish the trust over the last 12 years garnered from our partnering organizations globally and with the growing team of young, vibrant and creative individuals, excel aims at success and perfection copyright 2023 ACN news wire. All rights reserved. WWW dot ACN newswire dot com.
The Breakdown
The White-Collar Recession
"Right now, some of Wall Street's loudest voices are sounding the alarm about next year's outlook for the U.S. economy and equity markets. Goldman Sachs, David Solomon, said that the economy faces quote a bumpy road ahead. JPMorgan CEO Jamie Dimon held a view that the U.S. would see a, quote, mild to hard recession. Morgan Stanley wealth management's Lisa's shallots said corporations are facing a rude awakening on earnings. And the CIO of UBS global wealth management recently wrote, we do not think the economic conditions for a sustained upturn are yet in place. Growth is slowing in central banks are still raising rates. Now, equity investors appear to be taking note. After a two month rally, the S&P 500 has fallen in 8 of the last 7 sessions, including a brutal 1.4% drawdown on Tuesday. Equity strategists who are typically perma bullish are now on average predicting a down year in 2023. BlackRock strategists wrote a recession is foretold. Central banks are on course to over tighten policy as they seek to tame inflation. Equity valuations don't yet reflect the damage ahead in our view. Chart readers are also finding few reasons for hope. Each year, the S&P 500 suffers a 50% drawdown through November, December is typically much weaker according to BTIG Jonathan krinsky. This year's drawdown to date has exceeded 19%, with multiple projections off the 200 day moving average, including the end of the rally last week. Morgan Stanley strategist Michael Wilson, notable for being bearish equities, encouraged his readers to take profits in this week's note. The risk reward for playing for more upside quite poor at this time and now we are sellers again.
The Charlie Kirk Show
China Expert Kyle Bass on Taiwan, Sanctions, and the Latest Threats
"There's so much news happening with China right now. And so I'm one of the bring who I consider to be the preeminent expert on all things China, Kyle bass, great American patriot. He's the CIO of Heyman capital and conservation equity management and a China scholar and also a member on the council of foreign relations, Kyle bass, welcome back to the program. I should be here, Charlie. So Kyle, there's a lot of news surrounding China right now. Let's take a 35,000 foot view. What should we be looking at? China is openly threatening Nancy Pelosi for a visit to Taiwan. Do you think they're going to make an approach on Taiwan anytime soon? What's your take on this? Yeah, you know, it looks to me if you get out of whiteboard and you take into account many of the things that she's done in the last call it four or 5 months. The first thing he did is he told his banks to run a stress test and aggressive stress test in how they might deal with the asset side of their balance sheet in the event of extremely restrictive U.S. sanctions. Well, the only thing that U.S. has never sanctioned Chinese SOE banks or joined stock banks, right? There are four big banks, they're 12 super regionals and they're about 10,000 local banks, but we've never really sanctioned any of their big banks or even or even talked about it for that matter. We should have long ago given their malign activities to money laundering and funding terrorism and dealing with the enemies of the United States. But irrespective of that, I think it's important to note that he ordered a stress test on the banks. To deal with U.S. sanctions. And then the next thing he did is he told the 90 million Communist Party members to divest of any of their personal assets they have in the U.S. and the west. And then they revamped a couple of the laws that are on their books. That deal with their national security. The first one enables them to nationalize any assets in China that are currently owned by western investors or western corporate
AJ Benza: Fame is a Bitch
Biden Shows off Embarrassing Cheat Sheet
"President Biden, I don't call him president. Biden today, today being Thursday. You'll hear this tomorrow on Friday. Biden, the schmuck, inadvertently held up a detailed cheat sheet that his staff prepared out of mercy instructing this guy, this leader of the free world to take your seat while you are capitalized. And limit your remarks to two minutes, these are instructions that were prepared that Biden accidentally held up a cheat sheet and held it up facing the wrong way so the cameras spotted it. You'll read all about it. I'm sure you already have, but it's time you hear this show. And the instruction whether the speech was for offshore wind drop by sequence of events and the cheat sheet told Biden to enter the Roosevelt room and say hello to participants. Then the paper says, you all caps, take your all caps C you take your seat because you have to tell a man. Who's not really, it's not really familiar with what to do in political rooms. You know, it's not fair. The guy's only been doing this for 50 years. You know, you're still going to, it's still important to tell her that where he's going to go. You take your seat. Then the note says that after reporters arrive, you give brief comments for two minutes. And when the report is depart, you ask Liz schuler, president of the AFL CIO, a question, and then you thank participants and you give part. Can you believe this is going on?
Mark Levin
Joe Biden Lies That He Cut the Deficit by $350B
"Joe Biden takes responsibility for nothing Then he starts yelling Like a lunatic But he is a lunatic Let's go Let's listen to some of this He was talking to his buddies at the AFL CIO convention in Philadelphia Well I'm from Philadelphia I've got a lot of friends in the AFL CIO And they despise him Kawan go By the way Republicans like to portray me as some kind of big spender We have spent a lot of money Let's compare the facts Under my predecessor the deficit exploded Raising rising every single year And all of the benefit going to the top 1% basically Under my plan last year we cut the deficit by 350 billion So let's think rationally here which he's incapable of Exploding the deficit to help the top 1% So what happened What does he even mean by that The tax cuts mostly went to the bottom not the top And it's time we stop lying about this There are people in the poor end of the spectrum You'll get tax rebates We've never paid a penny in taxes He says we cut the deficit by 350 billion He didn't cut the deficit by two cents
Mark Levin
Who Is Tied to Latino Media Network?
"I talked to you earlier and I told you that we have a new radio network that's set up With 8 to ten stations and two individuals Jesse Morales rocketto a LatinX a former Hillary for American AFL CIO employee And Stephanie Valencia on LatinX Former White House staffer during the Obama administration are heading the venture $80 million they were able to raise For what they call the Latino media network the Latino media network And one of the entities investing heavily in it is connected to George Soros And another one's connected I read if it's not true he's welcome to come on the program too A director of cumulus by the name I think his name is Thomas Castro Also it ties to media matters and I hope they'll get back down to figuring out what's happening at his media matters
America First with Sebastian Gorka Podcast
Toby Harnden Shares a Story From on the Ground in Afghanistan
"You mentioned this story, the prison uprising, Mike spann, a former marine CIA paramilitary. For those who know nothing, give us the story of that incredible event and what that man did. Yeah. It is incredible. And so November 25th, 2001. Two CIA officers walk into this fort called calla jangi, which means literally like fort of war outside mazar I Sharif. Now, backing up a little bit mazarin Sharif had fallen to northern alliance forces, aided by our allies. Our allies aided by the CIA green berets and air force combat controllers and the awesome might have U.S. air power overhead on November 10th. Now, less than a month earlier, Mike spann had been one of 8 CIA officers who landed in the Darius souf valley, aboard two Black Hawk helicopters that had flown in from Kashi Khan about K two, a former Soviet air base that Uzbekistan government had given over to the Americans for this post 9 11 mission. So October 17th, 2001, they land at dropped into the unknown. First Americans behind America. So we are barely barely a month out since 9 11. Yeah. First Americans behind them enemy lines. Now there had been a CIA team called jawbreaker that had landed in the pantry of Ali on September 26th, but that was, you know, relatively speaking safe territory controlled by the northern alliance. But this was enemy territory, Taliban controlled territory. So 8 of them, four of them were paramilitaries, one of those was Mike span. So when paramilitary is somebody who's been seconded, usually from the military and is working in the CIA using their skills for the CIA. Yeah, usually they actually in the CIA sometimes their contractors or people who've been seconded and on some of the other teams that were actually serving members of the Delta force and seals. But the four paramount trees on team alpha were serving CIOs special activities, division. Scott spellman, who was on the cover of the book, he was later became very senior, it was the senior CIA guy on the National Security Council during the Trump administration. He became station chief in Kabul, but then a young officer, but already battle hardened he had been wounded in the battle of Mogadishu in Somalia in 1993. It was a guy called Alex Hernandez, who was the deputy chief, who was a sergeant major, gone full career in special forces and then joined the agency and two case officers, JRC, who was the chief who'd worked with the CIA out of Islamabad in the 1980s against the Soviets for the supply and stinger missiles to the mujahideen and David Tyson who you mentioned at the beginning who was with Mike span on November 25th 2001. So they're in unfriendly territory. This is the Ford of war, walk us through that event. So David was a case officer based in Tashkent and spoke Uzbek almost fluently. And so he's the linguist and the main linguist on the team, although JR, seger also he spoke diary, which was the sort of lingua franca in Afghanistan. But on that day, the team split, there's a big fight, a hundred miles to the east. It expected in Kunduz so the bulk of American forces are there. But the night before 400 Al-Qaeda prisoners had arrived on the eastern edge of mazarin reef to surrender, and it was extremely murky why they were there. They should have been surrendering in Kunduz. And basically, I mean, what I was able to establish almost beyond doubt is that this was a Trojan horse operation. It was a deliberate trap. Yeah, it was a Taliban Al-Qaeda operation to put pretend that for these 400 fighters had surrendered, but in fact they were made up remained armed. They sort of exploited Afghan custom to keep their weapons with them and they were planning an uprising. Because you can have lots of people surrender at once if it's a regular army during the Gulf War, we had thousands of Iraqis surrender at once. When it's irregular fighters, you don't usually get hundreds of them surrendering at the same time. It's a little bit
America First with Sebastian Gorka Podcast
Toby Harnden Shares a Story From on the Ground in Afghanistan
"You mentioned this story, the prison uprising, Mike spann, a former marine CIA paramilitary. For those who know nothing, give us the story of that incredible event and what that man did. Yeah. It is incredible. And so November 25th, 2001. Two CIA officers walk into this fort called calla jangi, which means literally like fort of war outside mazar I Sharif. Now, backing up a little bit mazarin Sharif had fallen to northern alliance forces, aided by our allies. Our allies aided by the CIA green berets and air force combat controllers and the awesome might have U.S. air power overhead on November 10th. Now, less than a month earlier, Mike spann had been one of 8 CIA officers who landed in the Darius souf valley, aboard two Black Hawk helicopters that had flown in from Kashi Khan about K two, a former Soviet air base that Uzbekistan government had given over to the Americans for this post 9 11 mission. So October 17th, 2001, they land at dropped into the unknown. First Americans behind America. So we are barely barely a month out since 9 11. Yeah. First Americans behind them enemy lines. Now there had been a CIA team called jawbreaker that had landed in the pantry of Ali on September 26th, but that was, you know, relatively speaking safe territory controlled by the northern alliance. But this was enemy territory, Taliban controlled territory. So 8 of them, four of them were paramilitaries, one of those was Mike span. So when paramilitary is somebody who's been seconded, usually from the military and is working in the CIA using their skills for the CIA. Yeah, usually they actually in the CIA sometimes their contractors or people who've been seconded and on some of the other teams that were actually serving members of the Delta force and seals. But the four paramount trees on team alpha were serving CIOs special activities, division. Scott spellman, who was on the cover of the book, he was later became very senior, it was the senior CIA guy on the National Security Council during the Trump administration. He became station chief in Kabul, but then a young officer, but already battle hardened he had been wounded in the battle of Mogadishu in Somalia in 1993. It was a guy called Alex Hernandez, who was the deputy chief, who was a sergeant major, gone full career in special forces and then joined the agency and two case officers, JRC, who was the chief who'd worked with the CIA out of Islamabad in the 1980s against the Soviets for the supply and stinger missiles to the mujahideen and David Tyson who you mentioned at the beginning who was with Mike span on November 25th 2001. So they're in unfriendly territory. This is the Ford of war, walk us through that event. So David was a case officer based in Tashkent and spoke Uzbek almost fluently. And so he's the linguist and the main linguist on the team, although JR, seger also he spoke diary, which was the sort of lingua franca in Afghanistan. But on that day, the team split, there's a big fight, a hundred miles to the east. It expected in Kunduz so the bulk of American forces are there. But the night before 400 Al-Qaeda prisoners had arrived on the eastern edge of mazarin reef to surrender, and it was extremely murky why they were there. They should have been surrendering in Kunduz. And basically, I mean, what I was able to establish almost beyond doubt is that this was a Trojan horse operation. It was a deliberate trap. Yeah, it was a Taliban Al-Qaeda operation to put pretend that for these 400 fighters had surrendered, but in fact they were made up remained armed. They sort of exploited Afghan custom to keep their weapons with them and they were planning an uprising. Because you can have lots of people surrender at once if it's a regular army during the Gulf War, we had thousands of Iraqis surrender at once. When it's irregular fighters, you don't usually get hundreds of them surrendering at the same
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"Technology as one hundred sixty year old insurance company and and it doesn't go away overnight. So i'd be remiss if on i didn't mention that the team wehab year as an incredible team You know we've been at this for like you said no. Since i got here just a little. Under eight years ago we put a very focused modernization plan in place and we've been marching forward and making great progress to do that and it's it's with a lot of people's effort and work and dedication and commitment to keep this going nuts great. Thank you for sharing that. I've mentioned also in the intro. That you've had a number of what i refer to as cio plus rules while you're dow jones you were quote unquote. Just the cio. At new corp added it services responsibilities upon joining guardian life. You were the cio in enterprise shared services head. You are now. As i mentioned to we spoke about at the outset the cio and the chief of operations talk a bit about the rationale in the additional set of responsibilities that you have had now across multiple organizations for for more than a decade and The what that says to you about the good work done in. It translating into some other areas yet to good question. really started at when i was at dow jones. They made me in addition to the cio. That's the first opportunity had to run real estate and become their chief administration officer so i had real estate sourcing facilities and a bunch of other things as well and that's when i started seeing the real connection between real estate and technology and fortunately you know where we are today when you think about it. That the whole workforce few join workplace of the future. It goes hand-in-hand. Right you you. You can't think about implementing a new workplace without thinking about technology the enabling technology. How do you have you do remote. How do you do hybrid. Technology is going to be at the center of all of that right. How do these scheduling. How do you do predictive scheduling patio leverage ai. Tools to.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"Is ed jennings them the ceo. Quick base. I look forward to sharing. We've helped over five thousand enterprises mature their citizen automation programs and now onto the interview deep. Welcome it's great to speak with you today. Thank you thanks for having me not to pleasure. Well dean look. Let's i mention. Die your current dual set of responsibilities both is cio as well as chief of operations. Maybe take a quick moment if you would talk about the two sides of your set of responsibilities which they entail great so on cio side fairly traditional from a technology perspective responsible for infrastructure development operations. Managing all of the technology both From a infrastructure and software perspective on on the chief of operation side is quite a unique complement of responsibility. So it's real estate is facilities. it's a hr operations it's benefit operations. It's physical security. It's operations of new business on boarding of new business. Customer service and then we have a fairly large captives in the operations of about two thousand some odd people in two locations that provide any you know the traditional business process outsourcing functions as well as the technology outsourcing split fifty fifty between the two responsibilities fares. Well it's interesting as you mentioned Real estate is part of your set of responsibilities. And i can only imagine that you're thinking quite a bit about that as you contemplate the future of work. I believe. You've got a guardian on the ghost strategy. Which i'd love to have your ticket a little bits and if mind translating that into how you're thinking about where work is done in. Why be interested in your perspective. Please no absolutely so gone on the program actually. Fortunately for us superstorm. Sandy really set the stage for us When i first joined guardian prior ceo. Deanna mulligan actually really felt strongly about preparing us for another event like and to make sure that the company was well prepared so we really took a very focused approach on our infrastructure on our capabilities for remote work capabilities and put in place a robust strategy that.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"And you have the room to pivot when you need to something changes. How quickly do you identify that it's changed. And how quickly can everybody tack to that new place. And i think this approach of kind of creating these these just a bit of lightweight common practices and having that mindset of of being willing to tack. When we see that something's changed is in my mind. What really forms agility. That's great. Thank you for that overview. I wanted to also ask you colleen You are a part of a growing club. A sorority if you will of of women leaders technology and it certainly has been good to see a number of a chief information officers and other personas at chief level Who are women. And i wonder if you could reflect for a moment on sort of where where things are currently and pathways to continue to progress In this in this vein but what are some reflections that you have on the topic. You know i'll share with you just anecdotally i. I started doing this about ten years ago. just almost as an accident. I would go into these. Go to sessions where it was for. Cio's or a meetings with executives. And i just started counting. How many people are in the room. And how many women are here. And i didn't count the women that were running around organizing the session. Just the executive. And i wanna tell you for ten years anecdotally. It's been pretty consistent. It's between ten and fifteen percent of the room. So i haven't seen it increased dramatically but i do see what you see is that we're starting to see more women risa up in the field. I think that it's obviously that's great to see an important to see. And i think the talent that we can bring to the table and the extra dimension of how women lead can make an important difference I think it's important for all of us to to coach mentor. And encourage women to participate in the field Obviously to make room for them as they move through the normal things that happen in life you know having children and so forth and we've just we've just got to change our thinking a little bit so that we can encourage This growth important important thoughts appreciate you sharing those coming. I wanted to conclude with sort of some thoughts about trends as you look to the future. What are some trends that particularly excite you. What are some of the things that are making their way onto your roadmap.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"To speak with you today. Thanks i'm really excited to be here. Well as i mentioned you have a you have an unusual dual set of responsibilities. Although there's a growing though still exclusive club of people who are taking on these tech and ops sets of responsibilities together. But i'd love to hear in your own words kind of the two sides of what you manage and And your purview. As a result of that if you would yes sure. So as you mentioned i joined in twenty nineteen as the cio and myer role. They're really Encompasses running all the technology that we run our business with And in addition to that enterprise data analytics so really looking after the data for the company and then last year my role expanded to take on this team that we call enterprise operations and that really includes it on the service that might seem like a mishmash of things but it's actually We lead the process to help. Guide setting the okr's for the company making sure we know we attached to the overall objectives. We have as a company how we're gonna get their developing the company roadmap to support that and then a number of things that really help us execute against that the program managers that lead those initiatives the business process experts the change management folks to make sure it's all successful and then we also run the review processes for the company to kinda capture during the year. Are we performing the way we expected. Are we achieving the results. We hope to feeding that back into the overall cycle. And what's interesting about this for me. Is you know as technology leader often have your hands on technology and sometimes you have your hands on the data. Sometimes you have a component or all of the data and analytics but to have the possibility to affect that technology. Data am the process to be a super exciting and really looking in bringing these together to unleash new possibilities. Yeah that's a fascinating insight. You mentioned i know in our past conversations for her to is three legs of the stool tech data process and as a result of controlling those you have an enormous amount of influence. You and your organization are as a result of leading those different aspects. Talk a bit about the change that you have begun to influence as a result of having those three legs of the stool under your purview. Yeah well as you mentioned earlier we are a company that has just crossed a billion dollars. And you know the old saying goes what got us to here won't get us to their so. We've really shifted our sites as a company on now growing to become a multibillion dollar company. We've declared that by twenty twenty five. We wanna be three billion dollars and so it really causes us to rethink. What is it gonna take us to scale at that level so as you can imagine. Were very focused on. How do we take out of the system. And i use that as the big house word right. How do we take out some of the more bespoke work that we do. Make it more of a machine in places where it makes sense to do that. So that we can scale at the level that we need to and you find these places that are not atypical. For other companies growing fast looking at our order to cash processes or our hiring processes. All of those things that you just did whatever you had to do to get it done in earlier days now. We have to be able to do it.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"Activation i'm peter. Hi my guest. Today is chris. Beatty chris the chief information officer of service. Now enterprise cloud company with roughly five billion dollars in annual revenues. Fourteen thousand points. The companies now on a path to ten billion dollars in revenue and beyond. He's held the post for just under six years. And then that times helped drive remarkable growth and transformation across the company as a cio to accompany that serves many cio's chris special insights into the evolution of the role across industries. He's also been a cio multiple times over with past inside companies like very sign jd issue and he began his career management consulting with kpmg. Chris beatty great to see you as always welcome great to see you. Thanks for having me on. It's a pleasure. Well chris as i mentioned at the outset there you are you have quite an interesting role. You a cio in cerebral out of the kind of traditional role inside of service. Now i might add a company itself that has a lot of talent outside of the it departments but you also spent a lot of time with your peers as an advocate for the company as a person to commiserate with as a as an adviser of sorts to them as well and as such you have perspectives both as a leader of the function but also one who speaks so often with other leaders. And i know as i mentioned the outside again you've experienced across your Roughly a little bit less than six years with a company. Just remarkable growth and transformation within service now itself and also helped foster a lot of the same with a lot of your your client companies. I thought we begin with a rather broad topic of digital transformation across especially the past year. Plus that's that of the quarantine related to the pandemic all things being equal digital transformation and the degree to which organizations had focused on. It has been a source of resilience for those who have. And i wonder if you could make me take a moment to reflect on some of what you've seen on some of the steps that leading organizations including your own Have undertaken in order to foster that resilience during a very trying time. Thank here and as you mentioned is service now serves about eighty percent of the fortune. Five hundred and i had the privilege of talking the light of the leadership teams from those fortune. Five hundred companies. And you're right. Resilience does come to mind and we can all go back to last march. we're all scrambling trying to figure out. What's next time we organize ourselves. We keep our companies running in tech. Became the source of resilience. If you will helping us solve easily transitioned to work from home. as supply. Chains were disrupted had relented. Technology brings the gap and that was the first chapter as we all reacted to the pandemic. But since then we've actually seen people starting to double down materially more on digital transformation than they had in the past is really three themes that keep popping up across every every conversation the first one is. How do we use digital either. Protect my top line or admit new digital services to grow it so as the traditional means of reaching the customer have been interrupted number digital to to maintain that connection with the customer you could have for example companies like pepsi on snacks dot com direct to consumer offering your manufacturing companies starting to create software business models subscription revenue right and and healthcare companies. Saying how do we intervene on the patient. Experience with video appointments things that it may be been on the back burner for a long time but the pandemic absolutely accelerated so the first one is all about that digital connection to the customer. And how do you maintain that in. Honey you start to grow revenue with the invention of new digital services. The second one is all about it. Gets variety of different names activities. Scaling operations optimizing the financial model in. It's been an opportunity for companies to look at all the sacred cows that they had say. How do we. How do we get rid of this. And because of what the pandemic is it took away all the constraints. All the reasons why something couldn't be done because it has to be done. Lebanon technology in as a few seniors had mentioned to me. How do we make sure we don't fall back into. We don't allow companies to fall back into old habits were decisions would take nine. Months has deposed things getting done in three weeks and and so the second big one is around productivity which is really around automating. Work gardiner uses the term hyper automation which is bringing together workflow automation in our pa and process mining or platforms. Start to tell you what you should go do. Next in terms of driving more efficiencies in speed and the third one not to be understated is risk management enterprise risk management. New kinds of mrs emerged. People look at human capital risk in a new way when the pandemic cyber right. There's been you know one recap the number of headlines on cyber but remains a daunting challenge for everyone but new source of risk in terms of data privacy ethical use of algorithms machine learning so making sure at an enterprise level. You have You know that singular view of risk and you're mitigating risk faster than you have before to make make make sure you could maintain focus on the strategic objectives of the company. That's a great overview. I appreciate that. And i know that there are a number of technology trends. That have emerged at that. You and your organization have been investing in and new perspectives. In some ways. Actually born of the necessity of the crisis that have really charted a new path towards enhanced employee experience. Artificial intelligence is among those chris. And that's a broad topic. I recognize but talk a little bit about your own perspective on the use of ai to improve employee and even customer experience for organizations. Like like your own short. Bang and peter and think. Hey i am out is just a couple thoughts on it. One if it needs to become ambient what i mean by that. It's just present in how we do work. So embedded in the workflow it's embedded in the process. That's fine but the second. Is i think the finish line for a lot of ammo. Projects is the insight is the dashboard is the algorithm finding which i think is insufficient because the finish line has to be he action taken from that incite where people supposed to do with what the machine learning our them is telling them and that's where we've coined the term internally at service now analytics plus works was so the analytics will give china light on new findings new information driven by machine learning algorithms but the workload part of it is. How do we help the adoption with all of our employees worldwide. In help them. Here's what the algorithm is asking suggesting. The critical part of it is we want that human tree back is human in the low so human land in the employees telling us. Here's what was useful. Here's what wasn't so useful to the algorithm can get better and better so we're close bliss analytics in our strategy around ai in them out at service now is driven strategy for every customer in nine driven Driven decision making suggestions every single persona the company. Now that's a moldy. Your journey with. That's the vision that we have here in win that driven decision making imbedding in work clothes doubt turn those decisions into actions well put. Let's let's peel back the onion a little bit further and talk about a related topic virtual agents this again been a trend on the rise and and people employed these to varying degrees of success to date. I know that your own vision for this in terms of where this is headed is fairly pervasive in complex and and to the point of adding really extraordinary value. I don't want to steal the thunder of your thesis behind us. Talk a little bit about chris where you.
Greater LA
Richard Trumka, Head of AFL-CIO Union Federation, Dies at 72
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"You know everything that's going on and you know running in many locations twenty four by seven And then the the more traditional office workers like myself like finance like hr that suddenly everyone's working from home and and You know for for the leaders that had global roles being on videos and audios. You know all day wasn't a huge change. You know you miss the personal interaction in the office but many of us traveled quite a bit to make sure that you're able to visit your teams all over the world and get the plants. And what can we do to make you more efficient so it really was. How do we get all walkers out of the way for our essential workers that have been heroes for us. Mary interesting but what it. Also ask you. You've been a chief technology officer twice two colossal organizations in bungee and pepsi. You're now the chief information officer of onshore. I wonder what what what's in a title are you Do you have any sort of affinity to one versus the other. are there. Significant differences obviously very significant differences in each of those companies. But i wonder if you could reflect a little bit on the cto versus the cio and the responsibilities. Eld yeah I will say a title is very company specific You know some organizations here When i joined we had a cto chief technology officer and his role is focused on. He was our chief scientific officer So i think it is very very company specific You know some of my roles. One of the chief technology officer roles was texture information and user computing. So is the entire technology backbone. And then we had functional. Cio's that essentially where the the business partner leads or business unit leads So i was. I was the supply side and in the demand side as we called it You know here In my role as cio. So we've got a team that focuses on the on the on the demand sides of got a business racial management function and we've got delivery functions as well so I probably don't get real caught up in the title and and more on you know what's the philosophy of the individual company on on the value of technology. Is it a strategic differentiator. Is it a a way to do. Business at a cost of doing businesses at an inhibitor. i've been fortunate to be heart of some fantastic organizations that have have always technology is enabler strategic..
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"It would really be a flipping point And in the drums assuming that The parcel carriers are going to also be using drones as part of their fleet Let's assume we had it on another alternatives of joint provider. I believe that we could. You know onboard one with quick and agile ease. We're building as i mentioned before technology. That has a lot of flexibility in it So again you drones are are are out. There is it revolutionizing our industry so here we are ready willing and able for some of this tech and Very excited for it to come along. And i'm used by all of the technology that's out there especially the ones that are in. My mind might purview in. focus Ah blockchain beyond the bitcoin encrypted that. I already spoke about and of course you think you're about my passion on the a and m. l. space and of course quantum which will Completely be game changers for his ability for a for a a and m. l. in anything that we can put in your lab and test and learn. Of course we will. But i'm also really excited about supporting a technological changes that are broader within ralph lauren. So things like are expanding use of the plant based leather and or changing or gorman. Tha coloring process are color on demand. Efforts are exciting. Not only because their material change from sustainability standpoint. It's actually a zero out. Wastewater dying system that it also has the ability to Impact the overall supply chain and consumer experience for cotton products for a price down the road very exciting. Thank you for sharing those perspectives and janet. Sherlock thank you. Generally speaking for a really terrific conversation covering so many different aspects of all that you do you and your team due to boston resilience in your organization and to to ride a variety of trends to the advantage of ralph lauren. It's it's been a wonderful conversation. Great speaking with you today. thank you again. Thank you so much for having me..
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"Activation i'm peter. Hi my guest. Today is janet. Sherlock janet is the chief information officer. Ralph lauren a role. She's held for nearly four years. She's been a chief information multiple times over most recently prior to recur role at carter's oshkosh Gosh she's on the board of bj's restaurants and a pass advisory board member a backcountry dot com. She's past chairman of the national retail federation's cio council. She's also a doctoral candidates. We'll talk a bit about all of the above in our interview but I'm so pleased to have jenny join me today. Welcome janet hello. Thank you for having me peter. Well it's a pleasure and now for a word from our partner. Him and the company's co founder and chief executive officer orion dowie ryan wanted to take a moment to provide some recommendations for ceac sows in charge of technology digital about how best to manage the cybersecurity landscape so our customers i think are realizing there are three things that they really need to be. Secure the first is they have way too many products and as a result of that they're unable to operate all these products well and there are holes in the security posture that are created as a result. Many of our customers have twenty or thirty sometimes fifty different tools and if they can to a platform approach. They have a much higher chance of succeeding. The second thing that a lot of our customers realizing is they need certain visibility on their environment every asset where it is. Who's using it. What data's on it what vulnerabilities it has and really be able to trust that they have three or four nine confidence not data set instead of in some cases eighty five or ninety percent confidence which in reality way way too much of a surface area vulnerability and the third one is. They need to be able to remediate problems. They find instantaneously at scale. Globally even over slow links even over devices that are not easy to reach because without that capability. Unfortunately even if you know that there's a problem you're still gonna get hit by the security event that comes after because you can't fix it in time and so between that platform approach being able to have really really comprehensive visibility and having really strong control our customers are seeing a huge upgrading their capability and now onto the interview..
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"Most recently prior to this one as chief information officer of merck animal health and now for a word from our partner. Tatum and the company's co founder and chief executive officer orion dowie ryan wanted to take a moment to provide some recommendations for. Cx ots in charge of technology and digital about how best to manage the cybersecurity landscape sr customers. I think are realizing there are three things. They really need to be secure. The first is they have way too many products and as a result of that they're unable to operate all these products well and there are holes in the security posture that are created as a result. Many of our customers have twenty or thirty or sometimes fifty different tools and if they can move to a platform approach. They have a much higher chance of succeeding. The second thing that a lot of customers are realizing is they need certain visibility on their environment every asset where it is. Who's using it. What data's on it. What gulnara has and to really be able to trust that they have three or four nines confidence in that data set instead of in some cases eighty five or ninety percent confidence which in reality leaves way way. Too much of a surface era vulnerability and the third one is. They need to be able to remediate problems. They find instantaneously at scale. Globally even over slow links even over devices that are not easy to reach because without that capability. Unfortunately even if you know that there's a problem you're still gonna get hit by the security event that comes after it because you can't fix it in time and so between that platform approach being able to have really really comprehensive visibility and having really strong control. Our customers are seeing a huge upgrade their capability and now onto the interview. Dave welcome to tech nation. Great to speak with you today. Thanks for having excellent. While i thought we would begin with your your current role as i mentioned a moment ago. You're the information in digital officer. Talk a little bit about The purview and perhaps a little bit about the two sides of that role. Sure thank you we. Have we have a team of about thirty three hundred talented. It professionals that support our ended in global business From early discovery in labs to clinical development manufacturing supply chain sales and marketing as well as all of our corporate functions We have division. Cio's that face off to those business. Units i mentioned in that we have a set of shared capabilities for infrastructure security enterprise application analytics etc. We have A four hub model globalist. We've hubs in. Singapore prog a brand new jersey in austin texas and yet interesting. I always get asked the question you know what's the difference during the cio in the cd arrow role in your never felt the difference. You'll ask some people say well. The cio's are focused on kind of the it infrastructure and the ceo's are focused on driving digital transformation. And for me. I always looked at the two together and had the opportunity to do both roles in animal health. So i i guess i would say you know. The the cbo is a little bit more about actually driving business. Transformation in change in making sure that you're applying that technology to drive real value. So yeah those are the two sides of they're all. That's really interesting a you you talked about how significant the operations are these are. These are massive businesses underneath the corporate umbrella and talk a bit further if you would about how it's governed so you have been a business unit to cheap information officer and chief digital officer before ascending to the global role. How how do you now work with your your old peers. How our things governed what is managed at the center versus those things. That are federated and autonomous. For within the purview of those those leaders..
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"I wanted to introduce you to our sponsor. Soho and the company's president timothy caspi prior to take on his current role. He was the chief information officer of a number of companies including reliance industries sears in trucks on and the warehouse group. He's now at zorro. A most unusual enterprise software company and wanted to share some perspectives from it timothy. Take it away. He has peter. I want to the last person to come between you. That excellent podcast of yours and your listeners. So let's put it this way when we're talking about managing an enterprise are pandemic or or anything in life getting the right information. The right people at the right time is key to success. And that was the part behind the whole one. We created a suite of fifty plus products and integrated them struggle to ensure that everyone in the enterprise beat customers. Employees are stakeholders. Were kept abreast of changes have looked men's at the right time so that everyone is able to be effective and productive managing business as usual crisis of a pandemic or any other issue ongoing. Take a good look at soho dot com and now onto the interview. Rush me kumar. Welcome to it's great to speak with you today and hit opportunity bitter absolutely rush. You're the chief information officer of hp. And i wonder if you could take a quick moment and describe your role to cio roles or exactly the same. How does how does the rule apply in your case. Yeah that's a great question actually so a cio. At i came in it was a very interesting juncture as you know at fee has gone through major transformation in laster by six years when i came in bieber this in the second year of our relationship with our providers where we had decided to outsource majority of On many committee will be there supporting eighty thousand users as valid rounding on various strategic nexgen. I teach around could transform arche landscape as well as a beater supposed to the data center. Moose follow on our society gic direction of transforming the company to everything as a service As well as get to a point very achieve customer partner satisfaction. So i locked up. On a journey to rebuild the itt create smart servicing. Right sourcing are rose and at this point in almost eighteen months of might be a cio. I have initiation of six hundred eighty five people moving onto almost eleven hundred people by end of this year of traffic cio role. In some sense there are responsible three here yet. operations including typical data center network in france cyber scare ghanaian end user computing as lab ration- on second enterprise wide applications tools valid supplier partner landscape that from the business from the cash supply chain services at the same time. We are also responsible for delivering fellini grated ecosystem of automation digitalization indiana that the still enable our digital transformation to be cloud that forms a symphony that jennifer. That's excellent. why would certainly we'd love to delve further into several those topics before we do though another thing that's been very interesting about the recent months. Is the announcement that hp one of the arguably perhaps the founding company of silicon valley with is moving its headquarters to texas where you are based in houston and talk. Talk a bit about that. Move and what it will entail and brad some of the it implications of the move as well. Yeah that's a that's an interesting line because When i joined. I joined as a houston on leadership team member. We had big presence in houston because of our camp compaq acquisition in early. Two thousand on baker headquarters started by compaq but at the same time at inc had moved to a new headquarters so we had also announced moved to a new newer headquartered in the same area. We have a pretty large team in houston for across all business. Units from our services in point bags from our. It fellas financing global operations are across the so. I think this move does not mean that we will not be present in silicon valley as you say the founder of the silicon facility. They still have a base. There will still have. Engineering are on organizations heavily there and nobody is forced to move to houston is demanding. Office will go on. But at the same time the falcons having that base in houston that it made more sense and to to be on headquarters here as well as we have big president in dallas as well as in austin also kind of between three stephen texas roswell in in another phony as well as the regional headquarters in silicon valley. We still have the same level of presence that at the same time. The business headquarters has more houston fung ownership that the an investment in the university of houston beta science institute as well as the education process and give us opportunity. You hire the best. In the writers from schools in texas as violent grow our presence here and he gives us better leverage since they have now moved the headquarters here as you know that demand forty sources in technology companies higher than adversity gives us more opportunity to expand our kind of attractiveness to the newly graduates from the texans. -versities makes sense makes good sense. Thank you for that review. You began to allude to some of the areas that our strategic priorities for you and your team. And i'd love to go into some more depth than to some of those. Well talk a bit about some of the the topics that you and the team are focused on that are particularly exciting from your perspective as you as you look to the months ahead. It's extremely important. The way antonio has envisioned. Where do we need to go. i think when he joined the ceo a few years back interning neri antonio naria. He'll he had the realization coming in that we are eighty-five year company that thirty year old processes and technologies so our district. Transformation has a mess for us in. I can tell you it so nothing. But a cio strange to have any digital consummation crappy as the company has be have been.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
Comcast, Cox Enterprises CIOs on Rethinking the Employee Experience Through the Pandemic
"Wanted to begin with Talking about this major digital transformation acceleration that you have you've experienced through the pandemic and how is your thinking about employee experienced change during this time in light of the many changes that employees have had to endure in the way in which they work to give us a few thoughts. If you would absolutely great question and let me began by by saying that i think leadership is the core competency that really support the transformation of technology and when i think about leadership i think about capability competency and compassion and those things are fuel really to grow individuals and companies and and i started with that because one of the things that we've seen when we work with our our customers and particularly on our cable side of the business. What we saw was in extreme increase in demand which is intuitive and secondarily. What we saw is a need for for our clients to get up quickly and we. We had initiatives focused on self installs as an example and those initiatives were accelerated greatly. But what we learn going back to that compassion piece is it was more than getting them up and having them run in our our employees were going through the same thing so in addition to do in their day job they were homeschooling. They were balancing the Their personal lives with their work lives and that need to support them over and beyond our jobs really fueled us to make sure that we kept them front and center in all the decisions and lasting say is absolutely the tools that we're using now. Zoom as an example microsoft teens really double downing on that type of technology to create. That connection has been really important.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
Interview With Cathy Southwick, Chief Information Officer, Pure Storage
"Capi south welcomed technician. It's great to see you today. Great to see you too. Thank you kathy. I thought we would begin with you. Your role you are the chief information officer pure storage and maybe you can take a quick moment in provide a brief overview of pure storage. Is business right now. I'd love to do that. So you know appears for relatively young company are i ten years we really set out. To complete change. Storage industry disrupt the status quo. That we'd all been dealing with from an it lens and our vision was really built on being very customer. Centric wanted to fundamentally change expectations for data storage management. Want to think about it from enabling codebase real time access to resilient hybrid cloud data storage for it Not just for. It also developers devops alike etc and really week of storage as co we really want to storage to be dynamic to provide that cloud experience be flexible on demand and really be able to allow developers in spanish to really consume it at their at their Their needs so. That was really whole premise. Behind period. we of say we put the check mark on that and now as we had to go into this next ten years of our company. We really wanna make sure that. We're empowering those organizations who want to really think about their operations as true automated storage as a service model and and really to work across multiple clouds in environments and So that supports on premise. Off prem dedicated or shared platform. So that's really kind of the essence of pure as really being that very customer centric figuring out where we want to be to help our customers data to use Whether reducing the complexity and be able to manage their for structure. That kind of sums up. Think about pure. That's great a great summary. I appreciate you giving that overview and let's talk a bit about your role is a chief information officer no to seattle roles exactly alike. What's what's the what's within your purview. Kathy yeah. I feel very fortunate. I have an incredible Global it team. That's in both domestic us wilson locations around the world as well And we also have responsibility for our cyber strategy for all of the enterprise as well as our product so think of the traditional. It responsibilities of all of our on prem off prem the assassin environments application environments along with data federal that. We support the business but we also have that responsibility as well for looking at what cyber look like for our business around helping to ensure we protect not just our employees and our company but also our customers as well
The Restless Ones
Interview With Marty Paslick, CIO, HCA Healthcare
"Mardi first of all. Let me thank you for your time in joining us for this podcast. I very much appreciate it. Pleasure and i'd like to get started by learning a bit more about you. And what makes you tick before we dive into all of the Challenges you face and your approach to meeting those challenges so to get started. What actually drew you into the world of tech to to begin with. Gosh i wish. I really fancy answer for that. When i was in high school. I had an opportunity to take a Computer programming class. And i received an extremely generous see end of that class. Two years later my brother takes the same class and he doesn't realize that i was just a struggle to get through the class and so he reaches out to me in seeks my help and i literally took his textbook and i dove in and i said i'm gonna i'm gonna learn this and i think most people in technology would say there's a moment where you know the puzzle pieces kinda come together. And for me all the sudden it clicked and was able. They helped my brother get through the class but also said you know. I think i'm pretty good at this. I went on to college initially to study in the business school but eventually went back. And i said look you remember how good you were that so. I went back into the engineering school after that. And and that's what really got everything started.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
CIOs of Dow and CarMax Drive Process Modernization at Scale
"Let me begin with you melanie please. So wow what a. What a remarkable several years. It's been during your time and your tenure as chief information officer dow has been through major acquisitions. It's been through multiple major Divestitures as well yours is an organization generally speaking but an it organization more specifically that has had to foster a tremendous amount of change and stand up as well as spin out a lot of parts of the organization and think about the people process and technology implications of each of those things. I want and what one of the fascinating changes that you've ushered in is a changing. It's orientation more towards service delivery. And i wonder if you can take the story from there and talk a bit about i. Why maybe talk a bit about the specifics of service delivery as as it's defined within your organization as well as some of the methods you have used in order to bring that about scherer. Thank you peter and happy to be here. You have been through tremendous change over the last few years with the Like you said the merge of two companies and spin out of three companies which davis a great opportunity to drive changes and really Early-on start driving some of our digital transformation which put us in a really good position As the pandemic But one of the key changes from as an it organization we help drive. Change across the whole company Several years ago. When i took over as cio we put a strategy in place which was really a not an it strategy it was really a it strategy for the company or the organization and as part of that we really changed our approach To how we how we execute in in in nis we focused on the customer experience the employment experience and working at the speed of business
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"Thanks for having me. I'm looking for a discussion. I am as well have been for a while here so set. You're the global chief. Information officer pepsi co. You have been in that role for coming up on a year and a half as no two cio roles or alike Talk a bit about your purview. In that role if you would i i really couldn't have asked for a greater opportunity. Backups with the company for a bitch item in return the role of the cio is as you would imagine multifaceted. There's no today's the look alike..
VUX World
Creating super-human voice assistants with Nikola Mrki, CEO of PolyAI
"Apple for a while and then you win and create polly ai. What was it specifically the kind of took in that direction. What was it that you enormous in wasn't working either necessarily broadly speaking invoice technology. What was it that you saw wasn't quite right. In what problem did you think you could solve by by creating paula. I absolutely so What i think the challenger creating a horse assisted. Level thrive people through any of these media kardashian mobile phone speaker. Second thing it's different. Hotter product has many uses. The finish quality and other food is very different. People inside cleanable the to clear those the ottawa Negative while we're kind of like you know the future Know say amazon charged enough to have On every two will not when you aggregate fact their fifteen thousand equal working at alexa do actually as long as someone who worked on this before it was as huge as opulent as it is today. You can't help but things have not achieved back much when you know like the few scenarios that he knew any of these technology despite music you know setting larssen timers asking you questions when playing board games navigation of exiting but overall. It's really not that overwhelming. There wasn't hope that this would be the next thing after mobile really. it's kind of growing. It's growing the read. The say laptops grew up in the ninety s and the group right in compound. Interest is miraculous dion here with a laptop. But it's definitely not exploded in the way to save the iphone. Did even though. I think many of these companies that would now you hear these very articulate narrative Directly to shop is enter. Be really materialized when we have a are in vr blindly. Those are all things that will build into insomnia clear where He conditioned from the ecology by co founders through our senior research team. We were all brought up by. Crm's steve is less cambridge professor. Almost one of the guy had species mission for years. Was the leading person. Pushing hidden markov models. We wanted only way. You'd bisbee shirt mission until these learning got an and really as a matter of ernst and they were more efficient methods previously Westchester kangaroos he sold three counties As he you know supple the see that since two thousand six hundred billion dollars bermudian six Missionaries are twenty thirty years. It is impossible for measuring that you can have a sophisticated conversation with us. But see sorta developing formalism the models these errors is waste recovered specials severe to really bring converse in to the understanding. So that you're able to really elevates something we really awesome A few people in the company that there are similar problems leader in the battle management decided save depending on. Both the of the user might have met Sheet metal wall seats available shop inventory or reservation book and so on. Yeah i mean when when when you think about what has been built in where you go. Silence made sure to make progress. The most isolated followed that as scientists Both saw its customers. There's a lot of data. There's a genuine genuine. Consumer eve right at All these fools and interestingly i land look you go into a large People customer experience with people bought line of the cio's and they all really end up on with your yard also. And if you haven't done this before we ever all happened so you are brighter citizens. We were the city when we had a lot of success for us. Few years is really a shame of systems that are incredible airless. Some of the most sophisticated thought An employee narrow the bird. They're not here and talk to you about anything we can talk to you but meeting life but you know you want to book a table and you really or schedule. Data's choosier through the evening. Not after learning must really complex stuff. The the more by the customer service is are actually able to evaluate the systems breath. And how he florida track assistant done and that. The second problem is blake all frustrated. Leave users fears to Speaking we choose our battles but out we're able to perform the most human agents quite often we beyond to be probably won't really into application just until how do mean by outperform humans in in what respect to outperform. So that's your accomplice crush on the on the one hand just reaching characteristics. Aw a support. Asians or human didn't make them popular the audio voice. Speeders your other understand. The user meets all jeering answer. It didn't constraints where it is more narrow occasions where eagles Now when he reforming hugh. If i stayed in my last elections naza were. Wade's speakers Are you paying and quickly. Say that my vote is was that might or bamberg for the for scherzer. God's actually slow surprise a matter of fact but now we're able to mav performed see humans wanting to actual research the school of cool still understand really talk to the salsa just beating the baseline but there are very few most sectors so well we've been there for long enough to receive a very product where they're hundred about it like sizes of all those questions even though the answer because it's more bright they how the answers. They're connected to social system. The answer changes you know media the people because they straightaway. Don't get tired whatever language you need them to use Something's the edged. Change the So there are many hours which museums are falling like. We speak a few languages. You know we don't know the answers. We will startle both codes and in many of these many of these problems we have transactional but really currently functional assistance in place authors.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"Of. Change management as you're introducing new disciplines is change management like what you described with regard to security something that's baked in as early as possible to the plans or their specific people that are responsible Reserve responsibility in how you think about the process that guides it now so on the it side. We have people whose job it is to think about. Change management and whether we're implementing a new expense management system or a new collaboration system from early on. We have a track of work always on a project if it's big enough that there's a change in track and change management mentally. Just how you train people. But it's really high hearts and minds to like the thing because change is hard for a lot of people in so we start to think about campaigns. We wanna use to do that. And it goes everywhere everything from having some early adopters who begins trumpeted. So it's not you trumpeting at your. How do you begin to do these kinds of so. It we we're pretty good at that on the security side. We don't yet. And i do think we need to do more of the. I think the security team has been thinking of itself more as hey. It's our job to bring up awareness and to train everybody and that's i would say stage one out of about five on change management. Which is what we really need to do is get people's hearts and minds over and to get them holding some of the changes that of pushing it great change management is when your users or pulling it and so we we are not there yet but it will be. I think there's a lot of similarities between cio. And see so. And i do think the sea so teams are you know. They're not resisting it. But i think again. I may be just i have this unique vantage point which i got to go product cio. See so so. I kinda get to see how that they're all more alike than they think they are..
AI in Financial Services Podcast?
Where Conversational Interfaces Belong in Banking - with Shankar Narayanan
"So shankar. I wanted to start off talking about what elements of workflows within banking where we can really apply conversational interfaces today. I think there's a lot of claims about ai taking over customer service or some other functions but of course it's more nuanced than app when you take a look at where your technologies being applied and what you see in the landscape. How would you summarize wear conversational interfaces fit in in banking right. So there's a lot of hype around conversational So i would like to break that particular meant we are on the very early stages of conditionally. I am in the technologies just evolving as long so in terms of in banking. I think the key use case for conditionally is of several but let me talk about the customer engagement side am banks are looking at cutting costs on call centers and reputation calls which comes into the call center they move into some form of a flow for chat bots and chad votes has to be intelligent enough to understand that alonso's and respond appropriately the challenge. Which we've been seeing and which most of the companies thunder companies are evolving from celebre. Give you an example. This has been restarted. This company was that everything's moved conversation and unstructured data. And we just happening where you have people chatting or come on what they can ask anything. Because there's no structured work or the zone many shropshire that they can ask anything. So you'll you'll heavy lifting is done by your systems in entirely to understand. The piece has to be good enough to understand the intent and appropriate the answer Their tools at one is banks have to be pretty strict in terms of how they respond just to make sure that the brand is kept so the way. If if it's an ai which is open to training or training without any human interface. It can this phone and get trained and If based on property may give a wrong response so if we need to have a better control on that and stock has to be built in that so what we are seeing or the bureau of let me give you an example right when we started in twenty seven twenty eight when we launched our first services with a bank the workload pretty structured the opportunity impact build a lot of variations on radiance fall the the intense again the stroke of the nlp to understand how pavilions for that to respond a car in the food has to happen is let me give an example if i make a query that hey there's my checkbook i applied for it guest today so you may have multiple variants which built in and the system understands what you intend hits and response to it. We launched. We had of art. Sixty thousand interactions per day mid some of the banks on viet launched in india. Where the there are twenty million customers and the operational team was overwhelmed. Because you can't keep having team billions so we have to build a deep learning mortar so that it auto trains and the billions auto bill so this my team both so there was a lot of learning which we act do as we each rated in canonisation layer journey the customer engagement side. That's the sign the law of other use cases which is emerging will the last few years especially in a machine comprehension whether market documents which banks have and. Let's assume that you are a relationship manager and you just want to know that on. How is the apple Gonna be doing tomorrow. And what does the cio report. Amancio information office of has created and the relationship manager doesn't have time to read through it so you have a reading the document which is being fed understanding the intense and comprehending it and you can quit any queries and it will not give up particular on servile pick relevant answers and showcase whether human gan understand it and pick up the knossos. It's such plus plus right. So i see that as a segment which we are working on with some max banks so using a for internal processes you have the rpm which is basically. That's a separate were to complete version. But in terms of con- additionally is fell focus on you. See a lot of use gives us or hr all the mundane tasks which people have to communicate with. A human is being moved onto box or workflow base os and that starts the shift which is happening. And we're seeing that. I have data which shows the in fact last month a one of the banks did six million interactions in a month. Or the because it's amazing but the final. Wally masur doing now just to clarify chocolate. This is six million internal interactions. You're talking about this. hr faculty here. No no no. No your customer writ large of a lincoln howard phasing customer actions retail banking iraq jumps rea-. Now that makes sense humans out there but just imagine a call center will not be able to have that kind of scalable volume now. There are lots of unique interactions which are happening which banks looking through. So i'll give you an example while the banks had to adam. Api just tell where the credit card is going to be delivered on which day just going to be delivered because they didn't have the use case but customer Asking that i applied for credit card. Where is it. I haven't received it so bank said okay. I don't want this to go to the call center. I want to based on customers asking these questions. Why don't i give a particular times time kind of thing where i can tell where the where the credit card is share not share so what is happening with conversation is if banks can leverage and i think banks are slowly understanding the scale of it
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
test
"Mary frank johnson. Welcome to technician. It's great to speak with you. Thanks so much. Peter i always enjoy talking with you. I do as well so please on the record at this point. I'm i'm as somebody who is a luminary ao space. You do not need a big introduction with my audience. I don't imagine but you are perhaps best known. As former editor in chief of cio magazine the the moderator of the cio leadership live broadcast which is just a phenomenal phenomenal series of interviews with with leaders in the tech space x os with a healthy dose of course of chief information officers as the name suggests and a prolific writer. Somebody who's wisdom. I know my team. And i have have gained mightily from across the years as well so i'm so pleased to to have this more formal conversation after many many informal ones with you okay. Well thanks very much peter. I we've got a lot of great stuff to talk about indeed indeed wipe. We begin at the beginning at least as relevant to the cio space. You're not somebody who grew up with immersed in technology You are somebody who The written word came the more easily to the dentist too many others. Perhaps and and you were focused on journalism. I wonder what was what was the genesis of your time In focusing your skills on the cio. Space okay thanks. Exxon question and i love telling the story because i think that it reflects so much of how many of the it leaders cio's that we both know today ended up in the positions that you know they were music majors or they majored in english literature and history and then they got really interested in data side of things for me. I had started out. I spent ten years at daily newspapers. In florida and ohio in washington state and i reported on everything from city and county commission beats to k twelve education to police even state politics when i was two bureau chief for gannett news service out in columbus ohio and then we were moving to the boston area in nineteen eighty nine. My husband was an atmospheric scientist and he was taking a job in cambridge and so naturally i went reached out to the boston globe and to the boston herald and the it was. Nobody was hiring. So i was. We were arriving in the boston area. And i had heard about a very vibrant technology publishing world here and so i had examined it somewhat and made some phone calls A lot of this was so far before the days of regular emails. And you know we weren't living on our phones. Then so i was just applying my reporter skills to it. And i ended up getting a copy of computerworld mailed to me and sat there. I remember sitting there in my living room in ohio looking through it and feeling somewhat reassured that i could understand about what have the stories were about And then on the drive from ohio to massachusetts. I basically grill my husband One side down the other about the computer industry. Because i was coming into it only knowing that ibm made typewriters and the rest of it was kind of a big mystery. But i had been using some of the very early unix. That was vi editor on unix. That you could use to do work on. He had some sun workstations and very early versions of sun and unix workstations at our house and so i used that a little bit. And i remember when i was in my interview for the computer job with The executive and executive editor in the editor chiefs of computerworld. I think they were very impressed. That i was referring to things like vi editor in youth so but computerworld at always hired. They hired reporters who could learn the beat. And i think that's pretty much the way almost everybody on the tech journalism side got into it. They were journalists bite training. Then they do. They dove into their beats. Because one of the things we discovered trying to hire people over the years if you try to higher in a technical person and hand the technology beat they wouldn't know the story angle with fell on them so it was really important if you were genuinely out there reporting And then i found enjoyed it. I just enjoyed it so much and by the time i was a couple years into my job at computer world when the boston globe was to interview people and hire all. But i wouldn't left for anything at that point it just it was such a. I just enjoyed the way. The story kept changing and advancing and moving forward.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"And how do you partner. Frenemies right amazon is our partner. They are also a competitor. When lou companies. I sit on the board of you know. We make products for amazon to sell as their product but we sell our products on the amazon site right. So you're going to see much more of that. There should be very little. That is off limits around what these system partners are and you have to be you know xhosa system aware as well right. You have to absolutely understand everybody else's ecosystem and possibly how to leverage and all of that but venture capital these constructs now which have emerged. There's there's different place you can. You can create to actually be able to achieve you. Know some of the businesses models successes. You know implementations understanding every you know what people do what they expect what they want to win with because everybody wants to win at something right and how do those fit together as puzzle pieces to make a big win or a win win hugely important. If you think about small areas of expertise that you can pull together to do a big transformation or win or change. It'd be much faster than trying to build it yourself or with what. We used to call traditional business partners business relationships and partnerships. Yeah that's really interesting. Talk a bit about if you would. I know also you were. I think a fairly early practitioner of insight that Cio's need to be customer cognizance at believe you and i've talked about the example. I always used to give the you know not so long ago into to a certain degree today as well. You asked a cio. Who their customer was. They'd say their colleagues which. I always say as sort of a declaration of distance in the. It team is doing value. values created. Back that's your orientation And so talk a bit about the way in which you think about customer engagement as a source of incites in innovation ultimately. Yeah absolutely so it starts with the customer. The consumer it starts outside incompletely. What is it that people can't do. What are the frictions. they have. What is it they need. What is it. They don't even know they need author gonna loss right and when you start there and you move back. That's where you really can develop a hardawy. Get this out there quickly. And how do i meet. Those needs or desires. They don't people even have you know. We used to say in the auto industry designed for manufacturing and design for lane efficient effective and operational excellence. Are things that you continue to strive for. But you don't win until you meet a need externally right.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"To
AI Today Podcast: Artificial Intelligence Insights, Experts, and Opinion
2021 AI Market Predictions
"So if you've been listening to a today podcast for awhile. welcome back. We really appreciate all of our fantastic listeners. But if you're a new to the podcast. This is your first episode. We like you to know that. There's hundreds of episodes that we've been producing over the last four years on with the have everything from great interviews with a i thought leaders and insights into the market trends and adoption in public and private sectors. And actually will be doing one of those insights into the mayor market trends on this podcast episode but also conversations on key topics on what's happening with a today and in the future so over our past for years almost two hundred episodes we've interviewed some incredible influencers. So we encourage you to go back and listen to a lot of these episodes. We have episodes interviewing folks. Ben kurzweil of singularity net and the sofia robot colin angle from founder viral anthony griffin. Yano from dun and bradstreet eager. Perry switch from lincoln. Suzanne can't the former us federal cio. The hose arrietta ceo former cio of the us department of health and human services. Lord tim clement. Jones keep people at organizations large and small and lots more so Definitely subscribe to the today podcast so that you can basically here are insights on the technology markets and how different industries are applying emerging concepts machine learning. And just in general long story short if you want to understand how. Ai is being put into practice today. Which is why this is called a today and where it's heading. Make sure to subscribe day today. On your favorite podcast provider and listen to our hundreds of episodes. Yes so as ron mentioned today we wanted to spend some time talking about our twenty twenty. One a. i. Market predictions and forecasts at the beginning of every year. We always you know. Take a step back and look at what happens over the past year and where we things going moving forward so acog melinda in case this is your podcast or you're just starting to listen to us. We're an ai. Focused research education and advisory firm and we really focus on market intelligence. We cover all over twenty thousand vendors in the space so we have a great pulse of what's going on and we work with both public and private sector companies so we really have a holistic view of the space so we wanted to spend some time today reflecting back on what we're seeing in the market and then making some predictions and forecasts about where the market will go in twenty twenty one so one of the first predictions that we have. These are not in any sort of ranking order. They're just how he laid out this podcast. So we have that worldwide adoption of artificial intelligence and machine learning. We've seen it growing at a very high rate and were predicting that this is not going to stop anytime soon. I mean so. There's a lot of indications that show that we are moving towards much more use of what we call the seven patterns of ai and we will link to them in the show notes but one of the things about is that it is a fairly generic term general term which corresponds to making machines intelligent and doing the things that humans would otherwise. Do you ask people as to what they're specifically doing. It's usually gonna be one or more of these seven pattern so it might be a recognition system or it could be a conversational system or could be something doing predictive analytics or trying to find patterns or anomalies or it could be trying to develop the hyper personal profile. The hyper personalization profile of you. So that it can no to tailor things better for your needs or it could be an autonomous system systems that are meant to operate with little or no human interaction. Or perhaps we're doing something we're trying to have. Machines find the solution to something you goal driven systems and when you talk about it from that perspective it's like yeah chat bots are growing recognition. Systems are growing the use of machine learning for patterns and anomaly detection as well as predictive analytics. that's growing. You know maybe hyper personalization. Maybe that that's been a little bit slower to grow. We are definitely seeing a lot. More autonomous stuff whether or not. They're all entirely successful a whole other story. But we are and we're seeing of course a lot more use of even goal driven systems and part of the reason why we say this is that there is some fud in the market Other analyst firms in particular are saying that they're seeing some large number of data science projects that are failing. You know gardner. Says eighty seven percent of data. Science projects failed to deliver on their for their executive sponsors and seventy percent of machine. Learning models lose relevancy overtime. Well these are. There is some truth to that. Yes models do have what's called drift and then later what we're going to talk about in this. Podcast is the growth of technology area technology market with an ai called l. Ops that specifically addresses this area of models overtime lose their relevancy. But that's just like the thing let's like saying well. I built an app in one thousand nine hundred ninety six therefore i need to update it in the year. Two thousand three two thousand eighteen thousand thirteen two thousand eighteen. Yeah yes. that's what. Technology and technology doesn't standstill. Say all the fact that you have to update it means. It's not like the fact that you have to up it means you're actually using it and the needs for that. Continue to grow. If you didn't care you just throw it away so
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"It plays a critical role in ensuring that technology has done right. You know secure in private but also in ensuring that its leveraged and optimized right across the enterprise so we broker we integrate we consult in ways to drive value and enable innovation So we had this northstar architecture. And i told you. Data platform is at the center. But it's surrounded by four interconnected platforms. And i'll talk. If you're in does does me. I'd love to tell you all about the northstar. So the data platform is position at the core. Because i think we all know data analytics insights in. Ai are really important for the future in. And we believe that also so here. We're focused on enterprise data management which is Easier said than done which. I'm sure many of the folks in the technology world that are listening to me would would would agree And then we're also building out a technology platform which is the Single source of truth or company. It's based on a persona year persona in your security profile. You get get access So we built on. Aws and we've brought in what we have is innovative analysis tools. Such is autistic. nca we've got all the reporting suite that many organizations have but these are some that have been able to allow us to give our businesses Insights in real time to they can generate so that's innovation number one now there's these interconnected platforms There's this enterprise core and that's our important systems of record no. it organization can get away from the. It's your your earpiece and While maybe not the sexiest stuff. Um we are continuing to rationalize a pretty fragmented or p base and we're moving in our company to s or hana so there's innovation going on there as well as maturing our supply chain processes and were also putting in workday for hr so those are some innovations in that Traditional enterprise for area. We also have a connected things platform as well which is where things like. Machines and robots in factories Live in those plot horns but also putting sensors in our products and so that's another area that has to be connected to the whole with data center..
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"Right so you asked me about my role with that as a backdrop <hes>. I lead the technology strategy delivery technology operations for all of the business technology in the company. So the the the systems that run the fourteen billion dollar enterprise. I also lead digital risk management for all areas of technology. We felt that risk was such an important in cyber security risk in particular was such an important element that we would consolidate that under one leader across all areas of technology in. I and my team do our jobs will. Then we'd like to say we're quipping our businesses with all things digital all things data in all things collaboration the kinds of capabilities that they need to to win in growth in the marketplace. All good and i really appreciate the context setting each of those which it which offers a lot lot more backdrop as to why and how you're doing these things as well <hes>. You've been in your role for more than eight years now at an unusually long tenure as a cio. Which is a shirley sign of the great work that you and your team are doing. An during the course of that time i know from our past conversations rhonda that you focused on real cultural transformation of see the department. You found eight years ago naturally. Eight years passing would mean that de la changes but even the emphasis and indeed. The culture of the organization has changed quite a bit <hes>. Based on some very deliberate changes that you've incorporated into the into the it organization. Talk a bit about that if you would sure. That is a great question. And i also think you're pointing out. That eight years is a long time right. He said in the chair and young. I think what you meant is. I've likely seen a lot absolutely correct when i joined. The company denies more as a holding company with very thomas business units and they had very independent decision making on how best to run the pnl and really how best to run their technology stacks and while it was a hugely successful model drove a lot of shareholder value but were also not only autonomous culture. We were also highly acquisitive in fact a hundred acquisitions in tenure timeframe while not all of those were in emanate size of a black and decker in beckham two thousand ten before i joined the company on that doubled the size of the company that one acquisition <hes> but the size of an acquisition of the revenue size of the business is not the only indicator of complexity as. I'm sure you know there are many factors but suffice it to say that with autonomous decision-making coupled with a lot of him. In a that. When i arrive there was a lot of complexity. A lot of duplication in really a lot of costs and inefficiency working in the it landscape <hes>. By it organization was equally <hes>. I found the haves and the have nots <hes>. There were businesses that were having a good year. They were investing in one thousand nine hundred and then there were businesses that could be struggling given the diverse portfolio of businesses. That we we have they might be not invest are not even in technical debt reduction her life cycle maintenance so i found duplication of technology. I've found multiple contracts that were with no cross business. Unit leveraged ongoing on sharing skill sets across divisions <hes>. To get better scale of resources. So as you might be reading into this is the first cultural. Change i made was to form this enterprise. it organization. I'm really consolidating across the company and there was huge buying in for it as you can imagine once again to highlight some of the inefficiencies that were taking place and really some of the limiters durability to scale and take that next next wave of growth um so my goals were to preserve the culture of business unit closeness because in that former model. It was tightly integrated with the business. And i didn't wanna lose at tight. Integration but also wanted to deliver a lot of scale of the technology people assets and leverage on kind of across the whole so this is a major undertaking stepped into the mini little holes along the way. But i'm happy to say that we're we're fully in this model now after course after. Eight years <hes>. I'd say some of the most important things that we focused on. What's really the opportunity for the team members on because no longer were they being whipsawed by this. Michael ups and downs is there was a pretty steady overall rate of investment in it but they had opportunities as team members to work in different businesses and experience <hes>. A lot of different dynamics as you move from say the security business to the oil and gas business to work on a project or provide some support.
IT Visionaries
How to Build a Hiring Process Based On Skill, Not Pedigree
"Welcome everyone to another episode of. It visionaries today. We have the founder and ceo of hacker rank the wreck. Roberson car the vet. Welcome to the show. Thank you for having me all right. Let's dive into what is hack heck is ing product that followed developers to showcase their skills and get jobs based on skills so it's great product developers. That's what we do. So hacker rank described it a little bit more. So if i'm a developer and i want to showcase my ability to program full stack front end back end. It doesn't matter. Whatever it is my specialty is. How does hacker ring helped me showcase my skill. Sure let's you know maybe hiring process of their do personas involved. One incident for the company cited the other one is a candidate but the developer side difficulty in what he has to happen before. Was you look at candidates z. Me and then go ahead and say okay. This person's the school gpa. Invent by used that as way adopting of us are you said as a pretty signal. The interview process the way hang works. Is we build a product that as a company you could go ahead and create your own customized challenges whether that is the front daniel stank a devops and developers one apply to your organization instead of going ahead and applauding the resume in the typical resume. Steam gain salgado's janitors and if they were pretty well then they can continue with the process the also build a bunch of products getting the enemy processes while To make the whole hiring process based on skills over pedigree all right. This is amazing. So if i'm let's say doing a cloud migration. And i need to convert web application my current on prem application so that their cloud native and i have a problem. I put it up on hacker ring. That's what i want to hire in someone. I don't know where they. I don't know who they are but people can just volunteer to solve these problems to demonstrate their ability and skill to do the job. I need the accurate. Yeah it's may partially academic you could think about it in two ways. One is in our set of applicants to your company's today yup and you could create the challenge in uses a way to understand their skills ended on a probably a set of candidates the rest of the world who are do not know about good company. And thanks who. You can advertise on Unity to say they. I'm from the stuff. Anita hire a cycle ability to go ahead and do it. Any developers ignore handbook of childhood. Solvent is more like a social some trying to imagine it on. Unfortunately i haven't used hacker. And i thought you know we could definitely diving because i think it's fascinating platform and product in. I think the better you describe it. The more our audience you know we have cio cto. Listen to this podcast. I mean i'd love to let them visualize what this experience looks like. Is it like a social network where there's users or applicants that are constantly like. Let's say browsing and checking things out and they see we see challenge posted and then try to solve them is it is it like that. Yes i think. I'll just maybe zooming i'll give you an overview of the city of the strategy or the product Sweet so our strategy communist developer life cycle management which is essentially like the name suggests that building products that span across the life cycle journey of a developer. We think about it. In phases that is a pre higher face that is either hiding face in the post fire face so the higher fees as ivana you could come onto our site and prepare for jobs so we have free challenges that that are boasted We have one of the largest about communities he stood about a million ascom every quarter of the golden prepare for jobs and hone their skills. Get better do it. Such a freedom a per community. Think about that way. So that's the first place the hiding phases. When i was talking about this as a company you could use our product to create customized challenges. You understand the skills of applicants are applying to your job. You can also posted on our community dimension do you attract developers n were linked tools. That can spanking log your interview process. Well what happens after that. You wanna to internal candidate in a bad programming. A white gold in a session on lines of world starting about jewels on that statute of set of products during the hiding things an host higher which is like once. He joined the organization. You know we want to have you with Understand what skills they have right now. What on waking Upskill myself and also the other side of the equation from a company so you can get a better understanding of Once said do. I haven't done early Gas in how do i still. The workforce are augmented. the hiding.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"cio" Discussed on Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
"Kicked off with art sharing insights about lenovo shift from a project to a product focused. It orientated in terms of process that we think about the project or product management. In one of the things that i found it had to focus a lot on when i first became cio focused a lot more on the.