35 Burst results for "Bain"
A highlight from 248: Revolutionizing Entertainment: The Power of Digital Collectibles with Hiram Vazquez
"The blockchain show is a podcast that demystifies cryptocurrencies and distributed ledger technology Here and welcome to the blockchain show, how are you doing today? Good. How are you? Very well. It's great to be here Yeah, well, thank you so much for joining us today Introduce yourself a little bit to the audience. This is your first time Maybe share anything you'd like about your background and your blockchain journey if you will sounds good. My name is Ron Vasquez I'm the CEO and founder of Lala web 3 startup in entertainment space So we're creating a new fan experience we are fans ourselves of movie and TV shows and for for those fans, we're creating a way for them to Have new points of access and ownership over their favorite movies and TV shows I've been working on this for the last year plus but my blockchain journey started I would say 2020 well, I was really like getting into More I had invested in some block in some crypto before that But I was really getting into like learning more about the tech special specifically aetherium. I joined At around that time I joined 776 which is Alexis Ohanian's venture fund and part of my job was helping Portfolio companies a lot of them pre product to build their product. Also, you know, we were investing in the web 3 space so learning a lot about what was going on that's in the space and And that's when I really at that time NFTs were starting to blow up in 2020 beginning of 2021 with top shot all these new community -led projects were blowing up and community -led IP became billion -dollar IP pretty much overnight with you know, like the main examples being doodles and and board aids and all those so that around that time Alexis and I both being collectors we organically started talking about what was happening and and that you know led to to us Talking about you know, what happens to the incumbents the the studios that arguably have Some of the most valuable IP in the world and how can they feature -proof? Themselves to to remain relevant in the future. So that's that's kind of like Part of what I've been up to for the last few years and before that I've been I've been in this startup space for just building For products for thinking startups such as uber and others and You know, it's it's been great to to build in in the blockchain technology space Giving access to to people or new point of access has been the target trend in my career So yeah, it's been great. Yeah, very good Let's talk some more about Lala and kind of curious how it's transforming the fan experience kind of I'm just kind of curious Yeah, just how that transformation Through digital collectibles what that might look like. Yeah, absolutely It starts with with creating new point new touch points with this IP right now If you're an adult and you love a movie other than streaming it There's not much else that you can do for kids. There's all the toys and which is by the way One of the fastest -growing statements of the toy industry its toys for adults so there's a need or for adults and a demand for adults to connect and at a deeper level with Entertainment IP or movie and TV IP, but there's no merit not many ways to do it. There's no brand known for creating those touch points and that connective tissue between the IP owner and The fans so what that looks like today is When you buy one of the Lala collectibles In this case, we launched with the local Wall Street Which celebrates its 10th anniversary this year the big big IP you get amazing artwork that we were Curated so you get a digital version and the physical version of the artwork but you also get access to Unreleased footage from the movie. So as part of this partnership we have access to every single take every single scene that was Shot for that movie and we're in the next few weeks We're curating Clips from that so that fans can see kind of like the behind the scenes of how this movie this modern classic was made so those type of things are not currently available to Two fans and and we're creating a platform where you know Fans can go in they can Get the physical merch Unlocked by this digital collectible. They also get it in ways new ways to interact with this IP and to to go behind the scenes and Yeah in an industry that you know the industry of insiders Allowing fans to become insiders themselves Yeah, I like that. That's definitely something I miss about buying media, you know You get the DVD with all the deleted scenes and the posters and there's a lot missing with streaming So yeah, that's that's really cool. Well other than that You know you're talking about NFTs being a big trend in the recent years Just kind of curious is there anything else that kind of separates Lala's offerings from other digital collectibles in the market Specifically in the context of NFTs because I know it It can vary a lot Yeah, absolutely. So for the Wolf of Wall Street Collectibles we actually are allowing fans to for the first time own a piece of the revenue streams from the movie so Movies Make money and from licensing from the box office selling tickets when it comes to theaters from merch and We were able to secure A piece of the revenue stream from from that movie and and give it back to facts. So specifically revenue streams from IP Preservation efforts. So what that means is Right now there's a lot of big movies and brands There's you know, they're very popular if you google on Websites like we're red bubble or any other creative creator websites You see a lot of bootleg merch out there So a lot of that is taken down and then you recoup some of the revenues that comes from the sales of those bootleg Merch what we're doing is taking that Revenue stream and giving it back to facts. That's impressive because you know, you think of the entertainment industry It's kind of known for its traditional Revenue models I can imagine You know fans This is gonna just change a lot of what they expect from not only Owning the merchandise but but actually a part of the revenue streams. That's pretty incredible you have any insights into the kind of the future of Digital collectibles and film and TV and and you know what fans can expect That's a good question for one, you know, like every big studio they know the importance of blockchain technology not only in in like the collectibles Space but also in the distribution of their film to theaters in a secure way or in the production process There's definitely use cases that where you could you could argue that blockchain technology makes it more efficient So there are many ways that they're that they're looking at this and every single Big studio has a small team of what a small web 3 and a key team That's looking at this But they they're still trying to figure that out. One thing that's encouraging for people that are building in the space is that Bain and company one of the biggest Consulting companies that works with a lot of these studios and that buys a lot of these studios They post it or publish recently the new entertainment industry article that talked about the opportunity of using blockchain for Connecting with fans in a new way and says like it'll allow for revenues to increase by 20 % Just from that by 2030 so if you know like people Advising these studios are telling them. Hey Blockchain is real. It's legit. It's legit. There's a big real opportunity to Increase your revenues and to you know to create new Revenue streams and that's encouraging for us as builders to to keep working in the space and For for what we're trying to do specifically it's about Allowing IP owners to own their relationship with fans at the moment That's not possible. Whenever there's a big movie. Let's say like from a franchise Like a big franchise like Star Wars There's no way Like every every time they they start marketing a new Chapter In Star Wars, they pretty much have to start from zero. There's no way for them to identify who watched the three last movies from from Star Wars or shows and to connect with them directly, so That's kind of like our long term longer term vision is to create that connective tissue Where between the IP owners and the fans by creating these touch points between them for the fans to engage in new ways with this IP, so It's a creating a win -win for both The IP owner which allows them to market more efficiently whenever there's new projects or new yeah, a merch collection or whatever that is and for the fans to you know immerse themselves In a new way to the stories that into the stories that they already love. Yeah, it's incredible I think about collecting and in my life, you know I literally would collect coins as a kid and I still have a lot of them all sorts of things I'd love to collect and just keep but then there's other people who want to buy something and sell it later for a profit and Kind of everything in between we've seen with cryptocurrencies, you know different types of people and how they interact with it but I was curious if you could share some examples of You know how fans can benefit from owning a piece of the revenue stream from their favorite movies and TV shows Through what you offer at Lala? Yeah, it's a good question And that's something that that were very upfront about the expectations from these payouts It's all about creating a deeper emotional connection to the stories that you that you know and love Specifically movies and TV and less so about expecting a profit An immediate profit solely from the payouts of these revenue streams so We for for this Wall Street collectible We have for the collection, we have three different tiers of the collectibles with three different artworks and three sets of perks and benefits So the the percentage ownership is a part of it but it's not The I would say like yeah, like the expectation of turning a quick profit from from the payout is not something that that we That were about or we you know, I can promise or Tell fans to expect from this Yeah, that makes sense Shifting gears a little bit.
A highlight from $1.96 Billion Crypto Powerhouse! (What You Need To Know About Compound)
"Listen up, folks. I need you to stop saying yes to crappy 0 .1 % interest your bank offers because, frankly, they're making billions and robbing you blind. And that's why I'm here to tell you about Compound Finance and its native token comp and how it could be the best way to make your money work for you. But be careful. This video may make you never want to use a bank ever again. It's time to discover crypto. Compound is a permissionless and decentralized finance protocol that was founded by Robert Leshner and Jeff Hayes back in August of 2017. And about a year later, the Compound protocol launched on the Ethereum blockchain. It started out with $25 million raised in a seed round in 2018 and $8 .2 million worth of venture funding that was raised at the end of 2019. Compound has notable investors like Bain Capital, Coinbase, Dragonfly Capital, Polychain Capital, A16Z and Paradigm. Then, in the midst of global lockdowns, Compound ICOed in June 2020. ICO means Initial Coin Offering, which is similar to an IPO in TradFi land. Initially, 42 % of the tokens were allocated to liquidity mining, about 24 % to shareholders, 22 % to the founders and team, and then 7 .7 % to the community and 3 .7 % to future team members. Within 5 days of the ICO, the price of Comp jumped to over $300. And at the height of the last bull run of 2021, one Comp was worth over $900 USD. Comp has a total supply of $10 million and its circulating supply has reached almost $7 million. Comp is inflationary and with a little over 1 ,200 Comp emitted per day, Comp is estimated to reach its maximum cap around July 2024. These emissions are distributed to the protocol users, half going to suppliers of the assets and the other half to the borrowers. Other than holding Comp as an investment vehicle, you can also use it for governance, submitting and voting on proposals. Okay, so let's talk a bit more about what the protocol actually does. But before we do, make sure you like this video, subscribe to the channel if you haven't already. Compound creates money market funds in the crypto space, pulling tokens from users with algorithmically determined interest rates based on the supply and demand for the tokens. So if a lot of people want to borrow USDC, but not a lot of people are lending, the interest rate goes up and vice versa. Compound uses smart contracts, which are autonomous decentralized digital contracts that automatically execute tasks once a certain requirement is met. Compound smart contracts allow peer to peer borrowing and lending directly without a centralized intermediary like a bank or the mob. But who am I kidding? They're basically the same thing. When you lend an asset on Compound, you receive a new asset representing what you're lending. For example, if you lent USDC, you'll receive CUSDC in return. You can supply tokens through the protocol and earn a return as well as take out a loan. And Compound covers its expenses by taking a small percentage of the interest earned. Compound was also one of the first platforms to introduce yield farming, which means users lock up their tokens to earn rewards. But you may be thinking, wait, didn't a ton of lending platform just go into bankruptcy? Looking at you, Celsius and BlockFi, why is Compound better? Well, remember, those other companies were centralized entities, not to mention their loans were under collateralized and the management of those companies made really bad investment decisions with their users funds. The collapse of these companies actually leaves Compound in a rosy light because it shows exactly how much collateral protocols need to demand to provide sustainable loans. With a decentralized platform, the community votes on the direction of the protocol. So there's less opportunity for the greed and recklessness of the few to completely wreck the life savings of the many. But remember, I'm not recommending you put your life savings into any one platform. In fact, I'm not recommending anything. This isn't financial advice, and you always have to do your own research and practice proper risk management. There's no way to earn yield on crypto that is 100 % safe. But Compound has almost $2 billion total value locked with $2 .34 billion of collateral that's backing $889 million worth of borrowing. That's about 1 .5 times the amount of the loans that Compound has given out, which means the platform will be able to weather the ups and downs of the bear and bull markets. And funnily enough, BlockFi, Celsius, and Compound were all founded in 2017, and yet Compound is the only one who made it out of the dark depths of the 2022 bear market, alive and kicking. Plus, Compound doesn't require KYC or identity verification, so you can borrow or earn interest without giving away your priceless personal information to an entity that could really do anything it wants with your data. But another reason we think Compound is worth talking about is that it's been vigorously audited and verified in comparison to the other decentralized lending platforms, which means Compound is attempting to make your assets as secure as possible. And Compound is so concerned about security that it takes every opportunity to learn from the mistakes of other protocols. Back in October 2022, Compound paused the supply of YFI, ZRX, BAT, and Maker to protect against market manipulation attacks after a Comp governance proposal called out the low liquidity for these tokens and potential vulnerabilities for the platform. And after Ave experienced an exploit attempt back in the fall of 2022, Compound passed a proposal that imposed loan limits and introduced borrowing caps for certain coins in an attempt to lower risk. This brings me back to how important the open source decentralized governance is for the safety of Compound. The community has the platform and the user's best interest in mind and work together to protect them. Compound has been quietly building over the past year in anticipation of the forthcoming bull run. In May 2023, Compound announced it would now be available on Arbitrum, which is the largest layer two scaling solution in terms of total value locked. For now, you can only use ARB, GMX, Wrapped ETH, and Wrapped Bitcoin to borrow USDC, which is another tip by Compound to manage risk on its platform. And if that wasn't enough hype for you, Compound also recently launched a mechanism called Encomber, which allows users to retain ownership of their tokens while granting other users the right to transfer their tokens. This is a huge milestone for the platform because it provides a ton of potential use cases. Obviously, this assists the current lending markets because users can encumber their tokens as collateral to lending markets, allowing them to maintain custody. This also creates an opportunity for trading where a user could encumber their tokens to a logic contract that has the option to buy the tokens at a certain price. And if that price isn't met or the contract expires, the tokens never leave the seller's account. But I know there are countless potential use cases for this technology, and I'm excited to see where it goes. The other big piece of Compound news is that the founder resigned over the summer. You think that would make investors nervous, but funnily enough, it had the opposite effect. The price of Comp skyrocketed from a low in June around $26 to a high in July of almost $80. That's almost a 3X during the bear market, folks. Robert Leshner, who you'll remember as one of the Compound founders, resigned as CEO to focus on his new business venture, Superstate Trust, which is a fund focusing on short -term government bonds, government agency securities and other government -backed instruments. Leshner had already raised $4 million from a variety of DeFi investors when he made this announcement. And the coolest part about Superstate is that it plans to use Ethereum blockchain as a secondary record -keeping tool. This seems to mean that the shares in the fund will be recorded on ETH. Leshner wrote, This statement implied that Superstate shares might eventually be available on Chain, causing rumors to run rampant that Comp holders might receive an airdrop of Superstate tokens. If you want to pick up some Comp, you can get it on various centralized exchanges like Binance, Coinbase and Kraken, or you can check out decentralized options like Uniswap or SushiSwap. I think Comp is a sleeping giant that will crush the next bull run. But I'd love to hear what you think. Are you an investor in Comp? Do you think you'll go back to its all -time high in the next bull run? Or will it soar past to the moon? Leave a comment below and tell me what you think. And I'll see you at the top.
A highlight from CXPA Marks CX Day, A Global CX Celebration, Podcast
"This is Doug Green, and I'm the publisher of Telecom Reseller. And I'm very pleased to have with us today, Graham Clark of Amcor CX. Graham, thank you for joining me today. Hey, it's great, Doug. Good to be here. And we also have with us Patty Soltis of Upwork and also of the Florida Network and CXPA. Patty, thank you for joining us. Thank you for having me. I'm delighted to be here. And we have with us once again our friend, Mark Daly, who's helped us with many different things, been involved in many projects and also a co -host at the MSP Expo. Mark, thank you for joining us this afternoon. Always a pleasure, Doug. Great to be here. Well, you know, we were just talking about before the podcast began about this is sort of a pleasure to talk about a fresh topic, at least fresh in the last few weeks. The topic of CX and how, you know, this is such an important issue, actually, for so many of our readers, even if day to day, that's not always the central part of their day job or their mission or what they're thinking about and so on. So we're going to be diving into that. We're going to be talking about CX. We're going to be talking about something called CX day and something called CXPA. But, you know, agreement, Patty, let's first just take a look at what CX means. What do we really mean when we're talking about CX? I would take that, Patty. I would say that. Yeah, I'll take that one. Customer experience, when we talk about that, that's every experience and interaction that a customer has with an organization. It starts from when the customer first realizes or has the awareness of some kind of need or want and goes through that entire cycle, like everything in between, coming out on the other end where hopefully the customers ending up in an advocacy state. It's everything that flows through all of those pieces. It's funny because a lot of people will typecast customer experiences, customer service, or typecast it as the user experience. It's that and everything more. It's the marketing that happens. It's the technology that they use as they go through this. It's the digital contact that they have. It's literally every interaction that that customer has with the organization as they go through that whole customer journey with it. And the thing I always like to add in when I talk about customer experience is the importance that customer experience can have to an organization. Because when an organization is strong in customer experience and they understand how important that customer is to them, they end up with just much better financial results. And the other thing that always gets me about this is when somebody asks me, why is customer experience important? I always want to say to them, because your business can't exist without a customer. Without customers, you don't have revenue. Without revenue, you don't have a business. So it makes perfectly good sense to pay attention to the customer. And it's kind of interesting that it's so obvious and yet, you know, it's, I like what you're saying that you're basically telling me, because it's ubiquitous inside the company, it needs to be ubiquitous and everyone's job inside the company. It sounds like everybody should be thinking about how their work inside a firm or an organization impacts CX. Yeah, that's really true. I've actually seen some other podcasts and speaking engagements and things like that where people, we've played the game where give me a job and I'll tell you how it's connected to CX. Because there is literally every role inside an organization on that customer experience. And that's, you know, some of it's direct, some of it's indirect. Some of it is in how a product is designed. Some of it is in how feedback is taken in. Some of it is in what kind of setting does someone work in. But there is a way to connect every single part and every single person in an organization back to the customer experience. Now, with that said, what is CXPA? Maybe I'll take that. So CXPA is the CX professionals organization. So in addition to customer experience, which Paddy defined, right, which is the customer's perception of how they relate to an organization. There's a thing called CX and CX is or CX management is kind of the discipline. So about 20 years or so. Some people started to put kind of methods and practices around how do you make this CX thing work. And then, of course, 2008, Apple changed the world with the launch of the iPhone and real mobile became a thing and smart apps and social media, I mean, all that stuff. Right. So so CXPA is the global professional organization that sits at the heart is think of us as the IEEE of the CX movement. And so CXPA is an organization that exists globally. We own the most important CX professional certification, the CXP, which Paddy and I are both CXP certified. That's the CX, CXB, what does CXB stand for? Certified customer experience professional. Yes, they get one of those. But it is the most widespread and recognized customer experience certification in the world. And so CXPA's role is to be the gathering place for information, networking, meeting other like minded professionals. We like to say that the CX world is like a cult or religion. And if you believe, you believe. And as Paddy said, you know, fundamentally, companies survive unhappy customers and we all have customer experiences that we rave about. We're raving fans of people. I mean, I'm a raving Amazon fan and Amex is a big fandom of mine in the sense of they're one of my brands. And then we all have customer experiences. We tell our friends about it on the other side, like dealing with our media company about a trouble problem. Or you mentioned this was coming out at the same time as the MGM hack and all the misery that people went through somewhat at the part of the company, somewhat not the company's ability. But people will talk about what happened on their once in a lifetime vacation to Vegas. Right. For a long time to come. And so how do companies recover from that? So CXPA is just the gathering place, the professional association that sits at the heart. We sometimes call it the heartbeat of the CX movement on a global basis. Graham, you actually have CX in the name of the company M -Corp CX. We do. So M -Corp CX is we are a boutique CX consulting company. We were we were founded at what's generally recognized as the birth of the modern CX movement, which is 2002. CX has two birthdays like the king of England or queen of England, king of England now. One is around 1968 when a bunch of crazy marketing people came up with a thing called C -SAT for the American automotive industry. Right. They were called J .D. Power. And that worked very well until a guy by the name of Fred Reichheld in Bain decided C -SAT wasn't a good enough score. And he came up with a thing called net promoter score that people might have heard of thrown around. And Bain created a piece of software, floated that company out as a company called Satmetrics in 2002. And the two other big technology players in the movement, Qualtrics and Medallia were formed at the same time. And then that date is kind of one of those change dates where the last 20 years have been the movement. So in the last five, six, seven years, where every technology company, integrator, agency, BPO consulting company have formed a CX practice. And every company has realized this is a foundational thing that impacts their long term success. You know, most of those companies got into the business the old fashioned way by buying something like us. So in North America, we're the last of the companies. We're about 40 people strong. And so we have been we've been a core part of this of this journey for the last 21 years. And it's certainly an honor to be to be still here fighting the good fight with, for example, a company up there in the northwest where you're from. Microsoft is one of our biggest clients helping Satya Nadella move that company from a product obsession to a customer obsession. Intel, which has a big operation of Portland, we were talking about similarly big client, a lot of pharmaceutical clients, life sciences clients, financial services clients. So we're so it's what we do. We're not just a practice attached to another consulting company who will leave the CX movement the day it becomes not quite so popular. That's the reason and rationale that we exist and all we do. Patty, could you connect the dots for us between Upwork and also the work you do on CX and for CXPA? Sure. So just in case people don't know, Upwork is an online platform at the tech company. And what we do is we match organizations with freelancers. So we are a global organization. We have clients and we have freelancers literally all over the world. What we do inside the organization is we really work on what kind of experience are we providing to our clients and to our freelancers? And this gets connected on many, many levels. There's the the analytics group, there's the product marketing group, there's the user experience and user experience research group. Then there's the customer experience division. And we all co -mingle with each other, taking a look to see what can we do to improve that? The interesting thing is that when successful organizations are working inside a customer experience, what they do is they connect what's happening in that customer experience world and they connect it back to financial metrics. So one of the big things that we do is we take a go in and take a look at what is happening with churn and retention inside the organization. And we will take a look at that piece. Then we'll go in and take a look at what it is the customer saying, what it is that they need. It's called voice of the customer. And we will co -mingle all of that data to come together. And then we can go back to the organization and say, if the platform can do A, B and C, we think retention can improve by X and that will ultimately overall improve our profitability by this much money. So that's really what we do inside the organization. CXPA has been really good. CX has been around for, as Graham said, about 20 years now, but it's still very much a growing field. You look at how long other parts of organizations have been around, things like finance, things like HR, things like marketing, innovation. Those kind of areas have been around a lot longer than the CX division. So the CXPA really comes into pretty much our organization and every organization. And one of the big things they offer is professional development for us. And they offer that through a variety of different things. There's a really great mentor mentee program inside of the CXPA. There's a lot of webinars that are offered. There's the local networks that are out there for people to mix and mingle. And there's an annual event that the CXPA does. So there's a wide variety of different things that organizations can become involved with, inside the CXPA to help that development grow and to really help use CX as a tool to drive the organization. So Mark, you have had a front row seat for a long time in sort of both worlds, in the technology world and the CX world in large and small companies. You've with worked firms to try to organize both sides of that house to work together better and to have better outcomes. So what can you tell us about what this all looks like from the point of view, especially of the IT people that we reach? Sure, I appreciate that, Doug. Yeah, so I've got a technical background, former engineer, but also former sales manager, professional services consultant, that type of world. And one of the reasons why we're here today is I met these folks at the Florida CXPA and was very intrigued because customer experience to me has been around a long time. And using technology and doing it the right way gives that great experience to keep that customer for a long time. And we used to call it the lifetime value of a customer. And if you work with big, bold and old companies like I have in my career, some of the larger ones, they look at generational value of a customer. So not only did I capture you as a client and a customer, I'm now focused on your children as a customer. So I've been with the same insurance company for 40 years. My three children use the same insurance company as I do. And so it was a natural transition. Not all companies have that culture of CX. And so when I saw the advertisement on LinkedIn for Florida CX having a local meeting, I jumped on board and I was fortunate enough to that white paper that I did on AI last February, that was read by several people. So these kind folks asked me to present on AI and really around the customer support, autonomous support using AI. And we just did that a couple of weeks ago. And so I'm very much a big proponent of what they're doing. There's a CX day globally that's happening. I think it's on Tuesday, October 3rd. And these are the reasons why I want to introduce you to these guys, because it's all about the customer. And I learned that early on in my career. And they're the ones that pay you. Your managers come and go. It's about the customer. So I was at the point one time in my career, we used to use a secret shopper and we would call up an agent, not to try to trick them to try to get valid answers, but record the conversation. And then sometimes it was a horrible conversation. They just were not prepared correctly enough. But then I would play that for an executive in the company and I would say, OK, this is how your current state. Imagine technology. This is what it would be like using technology and IVR, for example. And there's a lot of different ways to use technology. And I mentioned AI a moment ago, but there's a lot of different ways to use technology to enhance the customer experience. And that's what I'm all about. So I'll turn it back to you. Thank you for inviting me. No, no. You know, this is the type of thing that I'm hoping to facilitate with this podcast that to connect. They're not necessarily separate worlds, but I think in large companies, they're often separate divisions, people reporting to separate organizations and getting it to work together. Patty made a marvelous point about it being really every or every person in the organization from the newest hire all the way up to the CEO. You know, whether you're washing the windows or or, you know, running the accounting or whatever you're doing, even if it's not customer facing, you're facing the customer. It seems to me, so, you know, so with that said, you know, I want to hear, you know, from from you guys, you know, we have we have a large community of carriers and companies out there that serve certain types of customers. The relationship has always been very stable, but it hasn't been poor. But they're now having to make a transition to probably a more customer facing, more active role in talking to their customer and new technologies, new things, introducing new connectivity and so on. And maybe you guys could tell me a little bit about how do you make that transition to to making sure CX remains there as you roll out, roll out the new technologies and the new products? That's a really interesting question, Doug, because a lot of people for a lot of people, it's a shiny object when a new technology of some sort comes along. And the most important thing that an organization can do is look at what is their strategy and how does the technology fit into their strategy? And the unfortunate part is that what most organizations do is they do it the other way around. There's something out there. It's a new, bright, shiny object and everybody wants to have it. But how does it fit inside the organization? And it's really important for organizations to be aware of what customer experience can do for them. I read a study recently and it said that 80 percent of customers will stay with an organization when they have a good customer experience. Eighty six percent of customers will leave an organization after one poor experience. There's a lot at risk there. I loved listening to Mark talk about the 40 years that he's been with his insurance company and now his children are part of. And that's what organizations should be striving for. It's a pretty well -known number. It costs five times more to acquire a customer than it does to keep a customer. So for an organization to be able to do what Mark's insurance company has done, that's really pretty valuable to an organization. So when you're looking at those technology pieces and you're considering how are you going to leverage A .I., how are you going to really make that part of your organization? You have to look at how does it fit in your company's strategy? How does it fit in how you're going to acquire and retain customers and really drive that customer experience? That's a slightly different spin on that, which I agree with everything you said. So thinking about, you know, the telecom reseller audience. Right. I mean, I come out of that world. Here's working with cable and wireless AT &T. I built I built a telecom reseller, which was a partner with AT &T and SBC and Verizon and Cisco and a boatload of other people supporting small businesses. And so thinking about it from a company in that market, bringing bringing new technology to market rather than inside. So the absolute foundational essence of customer experience is to understand your customer. And one of the biggest challenges that organizations that we work with from from tiny companies, like I mentioned, Guadalupe Valley Telecommunications down in southern Texas, amazing organization, very much a rural telecommunication provider to huge companies that we work with is how they manage. Customer change and customer expectation change. So one of the biggest challenges a lot of companies have got, Mark, you mentioned being with the same insurance carrier for 40 years. When you turn that on the insurance company, one of the things a lot of companies struggle with is that their customers changed in those 40 years. I mean, look at demographic shifts in the United States. Right. We're eight to 10 years away from being a non -primarily white nation. Right. Those things matter when you're a company trying to do business. So understanding the changing expectations of your customers that one day after Apple makes their new iPhone announcement a few weeks ago, everybody's running in going, why can't you do this? Amazon does this. Everybody's like, why can't you do this? And so and you're, you know, Gen Z is acting differently to your baby boomers. So customer personas, customer segments are becoming much more segmented. And you need to think about how do you deliver that magical, personalized experience to that customer as they change. An example of one of our clients over the years who's a retailer that I won't mention because they let us is one of the things they saw happening was the aging of the population. So they sell a lot of electronics products. And so they realized that their customers who used to be, you know, 30 year old, mostly nifty guys to be brutal about it 30 years ago. Right. Who were into the tech stuff are now 60. Right. And they're trying to figure out what to do with their smart TV that's on the wall that they have integrated with FaceTime on their Apple iPhone so they could talk to their grandkids on the other side of the country. And it don't work. Right. And so how do you service that? So I think understanding how your customers are changing, how their expectations are changing and how do you bring all the components to the table to serve that and then really getting into the telecom world. Right. Some of these things are foundational. Companies are focused on the nifty self -service chatbot leveraging chat, GPT, whatever other words you can come out of. Guess what happens when the phones don't work? When the customer can't get through, when the hold time is inadequate. Right. When the IVR scripting in a medical business takes you through nine options before they say, by the way, if you're having an emergency dial 911 as the seventh or eighth or ninth option as opposed to the first one. Right. So so things like, you know, voice and even the other types of telecom interaction and the connectivity and the service and quality of service are absolutely foundational to a company even having a hope of doing all these more esoteric things. And so smart companies recognize how their customers are changing, recognize what their customers want, including things like different languages of service. Right. We have a bank that basically 25 percent of their calls are now answered in non -English languages. Portuguese for Brazilians, Russians for Russians, Spanish. Right. And Indian, I mean, in Hindi for us, they have to service customers because that's what their customers want. So I think starting with the who is the customer? What does the customer want? How's that changing? And then how do you use what you have as a company in order to connect with those customers as they change and drive those segments is really the essence. And that is not easy to do, but it is straightforward and it is basic and it is, you know, eat your vegetables, exercise, don't drink too much, don't smoke. Right. And you will live a relatively long and hopefully relatively happy life. And I think CX is a lot like that. Telecom means everything to us. We can't exist without it. Good point. It's all digital. Everything's digital. It's all bonding together.
A highlight from Judge In Uniswap Suit Says "Ask Congress, Not Me!"
"Welcome back to The Breakdown with me, NLW. It's a daily podcast on macro, Bitcoin and the big picture power shifts remaking our world. What's going on, guys? It is Thursday, August 31st, and today we are talking about the big decision in the Uniswap lawsuit. Before we get into that, however, if you are enjoying The Breakdown, please go subscribe to it. Give it a rating, give it a review, or if you want to dive deeper into the conversation, come join us on the Breakers Discord. You can find a link in the show notes or go to bit .ly slash breakdown pod. Well, friends, another day, another good court result for the crypto industry. Anthony Sassano tweeted, the SEC in losing in court, name a more iconic duo. Now, what he was referring to is a class action lawsuit against Uniswap that has been dismissed. This case was filed in April of last year by a group of plaintiffs who claimed that they lost money due to scam tokens being listed on the decentralized exchange. Uniswap Labs, its CEO, the Foundation and VC backers were all listed as defendants who were claimed to be liable for those losses. The argument made by plaintiffs was that Uniswap had a degree of control over liquidity pools on the protocol. They demanded rescission of the contracts entered into to purchase the scam contracts, as well as compensation under the Securities Act of 1933 and the Securities Exchange Act of 1934. Plaintiffs supported their claims by arguing that Uniswap held control over, quote, liquidity provider funds and newly created tokens in Uniswap's proprietary core contracts. Essentially, they argued that Uniswap had control over assets deposited in smart contracts on the platform. They supported their claims by arguing that Uniswap used routers under its control to process transactions and provided liquidity tokens when pools were created. Plaintiffs also argued that collectively, the defendants likely held at least 88 % of Uniswap governance tokens, enough to effectively control the protocol, but ultimately did not advance evidence to support that claim. Now, why people are so excited about this particular decision is not just that Uniswap won. They're because excited the judge's order to dismiss the case speaks to a firm understanding of the underlying functionality of crypto protocols. Now, on the one hand, maybe we shouldn't be surprised because this is the same judge currently presiding over the Coinbase lawsuit and so has had a lot of context to learn about crypto law during that proceeding. At the same time, the fact that this judge is the one who is presiding over the Coinbase lawsuit is part of why people are even more excited than they might otherwise have been. Now, the judge explained in their order that, quote, The identities of the scam token issuers are basically unknown and unknowable, leaving plaintiffs with an identifiable injury but no identifiable defendant. Plaintiffs then sued whoever they could find, according to the judge, who said, quote, Undaunted, they now sue the Uniswap defendants and the VC defendants, hoping that this court might overlook the fact that the current state of cryptocurrency regulation leaves them without recourse, at least as to the specific claims alleged in this suit. Indeed, this lack of legislation and clarity around the crypto industry was a huge, perhaps defining theme of the ruling. The judge wrote that, quote, The court declines to stretch the federal securities law to cover the conduct alleged and concludes the plaintiffs' concerns are better addressed to Congress than to this court. Now, that is an absolute bomb of a statement, and we will come back to it in a little bit. The judge rejected the premise that merely deploying code on a blockchain could lead to legal liability, stating that, quote, The order made it clear that Uniswap's core functionality was not illicit, stating that, quote, The court finds that the smart contracts here were themselves able to be carried out lawfully, as with the exchange of crypto commodities ETH and Bitcoin. The defendants had made the argument in their motion to dismiss that the lawsuit was just as absurd as holding the, quote, The judge found some resonance with the argument, making it clear that the individual who committed the crime was liable for the consequences, not the car company. Now, ultimately, the judge referenced the unsuccessful class action brought against Coinbase last year and dismissed the case with prejudice, meaning it cannot be retried. As I said, the community's reactions were significant. Marvin Amore, chief legal officer at Uniswap, writes, Uniswap founder Hayden Adams said, Twang Vili, head of regulatory and policy at Bain, said, Mike Vavstak, general counsel at AllianceDAO, writes, Attorney Collins Belton echoed this theme, saying, Now, lawyer Stephen Paley, a partner at Brown and Rudnick, went a little bit farther in his explanation of just how significant this was. He wrote, While this opinion is primarily focused on application of US federal securities laws, we're going to see issue of developer and platform liability for third party misuse and harm heavily litigated in the coming decades. This isn't a case about products liability or negligence, but touches on some of the same issues. Foreseeability of harm, responsibility for third party misuse and third party damage. I predict much of this will be the subject of legislation, but common law decisions will lead the way to start. Mike Vavstak again also wrote a longer thread about a specific footnote in the case Footnote 8. He writes, It undermines a nasty tactic we've seen the SEC, CFTC and class action plaintiffs use against crypto. Namely, arguing that designing a protocol to avoid the law is the same as admitting guilt under the law.
A highlight from BIG CRYPTO NEWS! COINBASE CIRCLE USDC, SEC GARY GENSLER GEMINI RIPPLE XRP & CRYPTO REGULATIONS
"Welcome back to the thinking crypto podcast, your home for cryptocurrency news and interviews. If you are new here, please hit that subscribe button as well as the thumbs up button and leave a comment below. If you're listening on a podcast platform such as Spotify, Apple or Google, please leave a five star rating and review. It supports the podcast and it doesn't cost you anything. Well, folks, we got some very big news today between Coinbase and Circle. So Coinbase acquires a stake in stable coin operator Circle and USDC adds six new blockchains. The center consortium jointly managed by Circle and Coinbase is being shut down and Circle is bringing issuance and governance of the USD stable coin in -house. So this is a big move, but it actually doesn't surprise me because we've seen Coinbase embrace USDC. They offer some APY, staking, yield, or whatever you want to call it, interest on USDC. I personally do that through Coinbase, so I'm earning some really great returns there. So big partnership, and I think this is a move to combat Tether. I think Circle being the largest stable coin in the United States, it's regulated. They use US treasuries as part of their reserves and Coinbase being the largest crypto exchange in the US that's regulated in public. It makes sense for them to come together and really make a push here for a global dominance, so to speak. And we got a lot of competition playing out in market. That's great, right? And it's also a move, I think, to combat PayPal's new stable coin, because as you can imagine, PayPal has huge branding, huge reach outside of crypto, and they have millions of customers. So Circle, I think, needed to make this move to go up against Tether and PayPal. And here's what the folks at Coinbase tweeted out. Today, Coinbase and Circle announced a few updates to USDC. Stable coins will be a key component of a new financial or a new updated financial system, and we look forward to helping unlock additional utilities and growing the USDC ecosystem. Expanding networks, USDC will be launching on six new blockchains for native support. Coinbase has taken an equity stake in Circle to continue our alignment and investment in long -term success of stable coins and specifically USDC. We have streamlined operations in governance with Circle having full responsibility and accountability for USDC as an issuer. For Coinbase customers, there will be no changes to the USDC on Coinbase, and Coinbase will continue to support USDC across all platforms with all the same benefits you enjoyed today, including gas -free transfers and rewards. So big update, my friends, and once again, this is a strategic move by Circle to combat Tether, which is the largest stable coin in the world, and PayPal's new stable coin. And as you can imagine, there's other players that are going to be entering the stable coin wars, and we're going to see possibly Amazon, possibly Google, we'll see. It would really make sense for Amazon to have a stable coin given the amount of customers they have. They have an e -commerce platforms where people transact. They have a prime membership subscription, and they could easily create something called a prime coin that's a stable coin base, and boy, would that go a far way. That will give a lot of these stable coins a run for their money, but I love it. This is what we want to see, competition in the market, and that's usually really good for users and customers, so great big strategic move here by the folks at Circle and Coinbase. Now quick word from our sponsor, and that is Uphold. Uphold is a great crypto exchange that I've used since 2018. They have 10 plus million users, 250 plus cryptocurrencies, and they're available in 150 countries. You can also trade precious metals and equities on Uphold. If you'd like to learn more about this platform, please visit the link in the description. Well, folks, Gemini is looking to dismiss the SEC lawsuit claims accusations are flawed. The exchanges lawyers argued that the SEC hasn't provided key details about alleged securities such as sale date or parties involved making its case a week against Gemini. Of course, what can we expect from scumbag regulator Gary Gensler? They continue their same old nonsense. They're not giving any specifics. They're not giving any clarity. It's just a bunch of ambiguity. It's a bunch of gotcha type of moves, right? They'll ask you to come in. Oh, come on in. Don't worry about anything. They'll grab a bunch of information about you, and they don't meet with you in good faith, and then they'll stab you in the back, right? Even Coinbase CEO Brian Armstrong mentioned about this. He tweeted out the SEC has been acting shady about a year and a half ago, and I think it's going to kill these crypto startups so that his Wall Street banking buddies can come in and take over the market. We see many of them are filing for Bitcoin spot ETFs. They're launching their own crypto exchange, right? Fidelity, Charles Schwab, Citadel launched their own crypto exchange called EDX Markets. So it's pretty clear what's happening. Attorney John Deaton weighed in on this, and it's pretty long his thoughts, but it's really good. He said SEC lawyers like Jorge Tenreiro and SEC enforcement director have learned nothing from the Ripple case. Their arrogance is mind blowing. In the Gemini reply, Cameron and Tyler state the fact that the SEC cannot decide what is the security at issue only underscores the weakness of its position. It also violates fundamental fairness and the requirement of fair notice. In other words, the SEC makes up new arguments disregarding any previous argument in made early in the case that my friends sums up the SEC and its approach to litigating crypto assets. As we learned in the Ripple case, the SEC is 100 % transactional in its arguments, always shifting its theory or position. And he goes on to highlight how, you know, they are hypocrites on regarding the bill him in speech. Remember, they tried to have it both ways. And Judge Sarah Nemper and a judge said this about them, that they lack faithful allegiance to the law. It's pathetic what the SEC has become. They're rotten at their core, and it needs to be revamped, disbanded, whatever it is. Congressman Warren Davidson had a good idea by getting rid of the chairman's seat, having a board and have an executive director instead. And, you know, the it will be much better that way because you have these corrupt bureaucrats like Gary Gensler coming in and you have political agendas when they're not supposed to. It's pretty insane what's happening. So here's the thing, though, my friends, the courts are the balance of power here. What we're seeing, as you know, as we saw in the RIPPLE lawsuit, the judges are not putting up with the bullshit from the SEC because they don't have time for that. They follow the law. And, you know, they are, for the most part, siding with the crypto companies. We saw even in the Coinbase lawsuit, the judge was also throwing out comments like, what is a security and what is not? You haven't provided any guidance. You're just saying, hey, they sell unregistered securities, give an example. But of course, they won't do that. And of course, with the Ethereum situation, they can't even mention Ethereum because Bill Hinman, we know he was bribed essentially to give Ethereum a free pass. And I hope he sees the hands of justice coming after him. But, you know, we'll see what happens. And Jay Clayton as well. Now, Ron Hemmen of the Blockchain Association, who's a frequent guest on the podcast, he gave an update here regarding crypto regulation and what we can expect. So he said this week in Congress and crypto, two weeks until Congress is back in D .C. And they have a large number of issues to tackle when they return, including crypto. Earlier this month, Representative Mike Flood hosted his fintech flyover with experts and policymakers. Here's what we learned. The first ever fintech flyover was in Lincoln, Nebraska, and was a very substantive crypto policy summit. A full day of panels from experts such as Tiong Wei, if I'm saying that right. She's partner and head of regulatory policy at Bain Capital Crypto. Dan Nunez of Crypto .com. Jared Favel of Circle.
Sam Altman's Crypto Project Worldcoin Raises $115M
"We love talking about WorldCoin. It's really surging into the headlines in recent weeks, largely around the hype and interest relating to artificial intelligence, AI. Now, word of this raise had been leaked a little bit. According to sources, this is going to be in the works and enough. Today, they announced that they've raised $115 million in a funding round led by Blockchain Capital and involving A16Z, Bain, Capital Crypto and others. Let's talk about WorldCoin. I think this is less a bet on the value of another coin and more a bet on the importance of systems that may counteract the rise of AI. That's very much a big part of what is being announced here by Blockchain Capital in a post written by Spencer Bogart. He talks about this proof of personhood concept as being the real secret sauce behind this project as the AI rises up. I'm going to toss this one straight to Jen for her initial thoughts. WorldCoin certainly been in the news quite a bit of late. What do you make of its most recent back end? $115 million. This is crazy. I feel like we haven't spoken about a raise this big. In at least a year, maybe we have all the days just kind of blend together for me. But Zach, you're right. I think about two weeks ago, we spoke about this new product that they launched that offered up a solution for authenticating humans in the age of AI through this biometric retina scanning orb. I think it's really interesting how they've been able to pull their narrative together. Now they're offering a solution to an issue that we've been discussing as AI accelerates faster and faster. They also have this crypto wallet that's part of their product that's supposed to be this really stripped down, much simpler way to hold your coins and store your assets. I think that they've developed a really interesting narrative, especially given what's going on in the news right now with wallets and AI. They have some big backers here. They have A16Z. I think I saw Bank Capital there. I think that they probably were able to craft a really compelling story, get that in front of VCs and raise this money. I think it's a strong and good bet for VCs who are waiting out the bear
Morant, Grizzlies stave off elimination, beat Lakers 116-99
"The grizzly stayed alive is three of their players had double doubles in a one 1699 decision over the Lakers. Desmond Bain delivered 33 points and ten rebounds. John morant had 31 points and ten boards, and jaren Jackson junior added 18 points and ten rebounds. Morant says the board battle was big. Definitely something we needed, you know, to get a win and something, you know, coach challenge us to do was, you know, for us to rebound. So that's good. Memphis led by just two with four and a half minutes left in the third quarter before embarking on a 26 to run. Anthony Davis pays the Lakers with 31 points in 19 rebounds. Game 6 is Friday in Los Angeles. I'm Dave ferry.
"bain" Discussed on MarTech Podcast
"A better job for your customers every day. You know, it's interesting to hear your thoughts not only on pricing, but it seems like you have a good understanding marketing pricing, sales tactics. Turns out management consultants actually know a lot about overall management of a company who knew. It's right there in the name, huh? It's kind of funny. So Jamie, as much as I joke around about management consulting, you know, there is tons of overlap between the various channels that we've talked about. Specifically, let's go back to the marketing and sales pain port. Yesterday you mentioned that the problem was we're being counted on different metrics. The MQ ls, as opposed to the SAL. As you're drawing together your sales strategy as you're putting the playbook together, how do you decide how to count the metrics the same way? What are the ways that you can get the best synergy between your sales and marketing teams? You got to get to a really common denominator. I was talking to a partner at a growth fund the other day. And he was measured on total growth ROI on dollars invested. So the question then becomes for a revenue organization, where should my next best dollar go and where is the constraint in the system? So it might not be linear any one customer's path, but you certainly are running a system of factory and machine and figuring out where to put that next dollar and drive that next piece of improvement. There's a lot of what we do. And the reality is there is no simple answer for that. But there's a pretty standard path to go diagnose quantify it and make some very intelligent decisions on where to go next. Alignment is the biggest thing and often that comes down to communication, which is why the management consultants are so valuable when you're getting into alignment mostly at your larger companies when you're talking about multiple different products, multiple different geographies, multiple stakeholders, it can be something that's very complex, not only to figure out what your strategy should be, but how to communicate it down into the organization. And that's what companies like Boehner for. And that wraps up this episode of the mar tech podcast. Thanks for listening to my conversation with Jamie cleghorn partner at Bain and company. If you'd like to get in touch with Jamie, you could find a link to his LinkedIn profile in our show notes. You can find his company's Twitter handle, which is bane alerts. Or you could visit his company's website, which is bane dot com dot com. And also a special thanks to high touch for sponsoring this podcast. It's time to let go of the CDP's of the past and move towards a more accurate elegant and flexible solution for your marketing efforts. So if you're looking for better ways to personalize your campaigns and power up your personalization, check out high touch, you can create audience segments and sync them to hundreds of SaaS tools with the leading reverse ETL solution on the market. If you're ready to modernize your mar tech stack, go to high touch dot com slash martech pod that's high touch dot com slash martech pod. Just one more link in our show notes I'd like to tell you about if you didn't have a chance to take notes while you were listening to this podcast, head over to martek pod dot com where we have summaries of all of our episodes and contact information for our guests. You can also subscribe to our once a week newsletter and you can even send us your topic suggestions or your marketing questions which will answer live on our show. Of course you can always reach out on social media, our handle is mar tech pod on LinkedIn Twitter Instagram and Facebook, or you can contact me directly my handle is Ben Jay shapp. And if you haven't subscribed yet and you want a daily stream of marketing and technology knowledge in your podcast feed, we're gonna publish an episode every day this year, so hit the subscribe button in your podcast app and we'll be back in your feed tomorrow morning. All right, that's it for today, but until next time, my advice is to just focus on keeping your customers happy.
"bain" Discussed on MarTech Podcast
"And dot com. And also a special thanks to fetch rewards for sponsoring this podcast. If you're a marketer at a CPG retail or restaurant brand, fetch rewards is the answer to your customer data access problems, with more than 17 million active users who have submitted more than 2 billion receipts, the fetch rewards app gives consumers the easiest way to save on everyday purchases and gives brands an unprecedented 360° view of consumer behavior. Billions of purchases, millions of users, and one platform that will transform how you connect with your customers. To better understand your consumers, go to partners dot fetch rewards dot com. That's partners dot fetch rewards dot com. Just one more link in our show notes I'd like to tell you about. If you didn't have a chance to take notes while you were listening to this podcast, head over to martek pod dot com where we have summaries of all of our episodes and contact information for our guests. You can also subscribe to our once a week newsletter and you can even send us your topic suggestions or your marketing questions which will answer live on our show. Of course you can always reach out on social media. Our handle is mar tech pod on LinkedIn Twitter Instagram and Facebook, or you can contact me directly my handle is Ben Jay shap, BEN JS. And if you haven't subscribed yet and you want a daily stream of marketing and technology knowledge in your podcast feed, we're going to publish an episode every day this year, so hit the subscribe button in your podcast app and we'll be back in your feed tomorrow morning. All right, that's it for today, but until next time, my advice is to just focus on keeping your customers happy.
Harden, Embiid, Harris rally 76ers past Grizzlies 110-105
"Down by as much as 17, the 76ers staged a fourth quarter surge of rally for a one ten one O 5 win over the grizzlies. Philadelphia used a 14 three run time to game at 100 on a basket by Joel embiid. The sixers took the lead for good enough 8 point basket by Tobias Harris with 39.1 seconds to go and regulation. That's just a resilience of a whole group, but really like identifying in the first half. What wasn't working for us and what type of adjustments we needed to make. Harris had 20 and being in a game high 27, Desmond Bain had 25 for Memphis. Michael luongo Philadelphia
Students, faculty return to Michigan State after shooting
"Students return to Michigan state university, a week after a deadly shooting on campus. Many professors allowed students to be in class virtually, being back, student Gabrielle Bain described it to WXYZ TV as weird. It's amazing to see how much support and love we're getting, but it's like almost inescapable. You know, everywhere we turn every street you go to, it's a reminder of this horrible tragedy that is still extremely recent. Many students at Michigan state skip class to attend an afternoon protest at the state capitol. On February 13th, 2023 at 8 32 p.m., my life changed forever. We felt terror that shook us to our corn, soul security from us. We feared for our lives. They called for gun control legislation. Governor Gretchen Whitmer says she wants universal background checks, safe storage laws and extreme risk protection orders. I'm Ed Donahue
What Does the Republican Party Stand For?
"Bain wrote a book or somebody wrote it form As he was celebrating happy hour and with a drink in one hand and four cigarettes and another but in any event isn't he now a lobbyist for pot or something mister producer Perfect fit So in his book he said I don't know what happened To my Friends Russian Shawn this guy Levin came along The sky Levin came along Another book was subsequently written by a couple of so called professors Who said that I Was the worst of the talk show house I little me That the language I used and the arguments I made of course they were leftists And there was a third book written And there I am again So I am well aware of this Republican establishment I am well aware of it This is why I despise it Since a kid when I campaign for Reagan in 76 campaign for him again in 1980 These Republicans ladies and gentlemen they don't stand for a hell of a lot Now of course When we're talking about marxists we say we need to win the election and stop the other side Which is of course a strategic move Because they're absolutely nuts but the Republicans It's a complete party What exactly does the Republican Party stand for We know what the Democrat party stands for But we really don't know what the Republican Party stands
"bain" Discussed on Bloomberg Radio New York
"I literally came over on a Friday met virtually everybody came back the following Monday Mitt Romney interviewed me and made me an offer And I tell people I accepted it because it felt right Really really interesting So let's talk a little bit about that 1993 experience Is it just that simple There wasn't anything else that made you say yes I want to move to away from consultancy and towards private equity It just was a gut Hey this feels right I think in my heart I think there were two things I think it better to my skill A certain entrepreneurial band the ability to combine what I had learned at drexel and as a consultant And that is the heritage of the firm Obviously the firm started as a spin off from the consulting firm Bain and company It's so the approach to investing made sense to me It made sense to me on a fundamental basis how you think about looking at companies And it was also differentiated because at the time nobody was approaching investing that way And while the firm was quite small there was an energy and an aspiration in the hunger that really really appealed to me And I said I think this group is going to go somewhere and I can help make that happen And one thing that I'm really really proud of is that even today with a hundred and $55 billion under management and a 150 partners in 21 offices throughout the globe I'm still proud we have that hunger and we have that intellectual curiosity in the aspiration to do more and do better Really really quite interesting Coming up we.
"bain" Discussed on Bloomberg Radio New York
"Monday Mitt Romney interviewed me and made me an offer And I tell people I accepted it because it felt right Really really interesting So let's talk a little bit about that 1993 experience Is it just that simple There wasn't anything else that made you say yes I want to move to away from consultancy and towards private equity It just was a gut Hey this feels right I think in my heart I think there were two things I think it played better to my guilt A certain entrepreneurial event the ability to combine what I had learned at drexel and as a consultant and that is the heritage of the firm obviously the firm started as a spin off from the consulting firm Bain and company It's so the approach to investing made sense to me It made sense to me on a fundamental basis how you think about looking at companies And it was also differentiated because at the time nobody was approaching investing that way And while the firm was quite small there was an energy and an aspiration in the hunger that really really appealed to me And I said I think this group is going to go somewhere and I can help make that happen And one thing that I'm really really proud of is that even today with a $155 billion under management and a 150 partners in 21 offices throughout the globe I'm still proud we have that hunger and we have that intellectual curiosity in the aspiration to do more and do better Really really quite interesting Coming up we.
Japan Ekes Out Economic Growth in Recovery From Pandemic
"To japan. Now where the economy rebounded faster than expected from its pandemic driven slump. The pickup in the second quarter was largely due to preparation for the tokyo olympics. Figures out today show. The economy grew at twice the rate forecast. From april. To june as the bbc's will bain reports. It may not be all smooth sailing for the world's third largest economy the good news. Preliminary data showed japan's gdp grew by zero point three percent quarter-on-quarter reversing zero point nine percent drop in the first three months of the year. The less good news well when your economy minister declares they have very mixed feelings over the figures you know. There may still be trouble ahead. Yes toshi. Nishimura pointed to a recent spike in delta varian cases around the tokyo olympics plus the slowing economic recovery of its larger neighbour china as reasons to be cautious. Our priority is to prevent the spread of the virus is very bad for the economy for this situation to drag on. He said how successful japan is too. That ends looks likely to be the key to what the next three months of economic output look like. I'm the bbc's will bain
"bain" Discussed on Cyber Security Weekly Podcast
"Yeah i mean ours. Didn't quite take that law. You know we started having conversations in the first quarter and After having some of those initial conversations it was clear. Interest on the part of bain cross point the companies it acquired extra half and then things started to move very fast right so but when you think a- background from start to finish the it was probably a three or four month process from the initial conversation to the time that the offer was extended accepted by extra hop. So what do you think. The of changes that accompany can typically expect when the acquisition by private equity firm. Well you know. There's there's different kinds of private equity acquisitions. I think everybody's heard the stories of private equity coming in. And basically leveraging up the business and taking out cost and then just milking the install base and. They're certainly early days of private equity. That was a model that a lot of companies use but the extra hop acquisition is what we call a growth equity investment and the thesis on which being and crosspoint acquired extra hop was not about taking cost out it was actually about investing more in the business to help drive growth extra hop in the reason why we sold was that we knew we were at a crossroads and we see this massive market opportunity. We see an opportunity to expand globally to go into different verticals that potentially move into adjacent product categories in solution offerings. And all of that was going to take funding. And we loved the idea of being able to partner with bain cross point because in crosspoint for those of your viewers and listeners. You aren't familiar with them. They're founded by Ceo blue coat and symantec and he's got a team of individuals who make up that organization with very very decades in decades of security experience. So we love the cybersecurity experience that cross point brings to the table and our ability to leverage that and then in the bank folks..
How to Accelerate Cybersecurity Growth
"So congratulations on the news. Chris and thank you for joining us. Thank you for having me today jane. It's a pleasure to be here. Great yeah you know when we speak to cybersecurity phones. We always talk about the threat. Landscape tractors twos tactics innovations. And we talk about also like the human factor been the biggest risk but we sell didn't talk about financing on the side things and is a black box for many so. We're very glad that you can take us behind the scenes. I share with some of the key decisions from a financial perspective so nine hundred million dollars valuation. That's pretty impressive and speaks a lot about the strength of the products and services. So could you tell us about the company and how you come to be part of the team and also your role. Sure well so. I've been with extra for four years now. And as the chief revenue officer and i joined extra hop from a company. A lot of your listeners. Probably familiar with fireeye. And the reason. I joined extra hop. Was that when i started speaking to our of kareem our ceo. He was explaining to me his vision for the future of extra hop. And i got very excited. Because he was talking about this gap that exists still to this day in many organizations in this gap that exists in what we call the east west corridor and extra hop was very uniquely positioned to help address this gap so many companies Security posture and it got me excited. Because when i was at fireeye as you know fireeye became well known for its sand. Boxing technology but was typically deployed at the ingress and egress or the north south traffic patterns to monitor traffic in detect threats as they were coming into the enterprise.
Californians endure intense weekend of wildfire fears
"The Dixie bar which started on July fourteenth has now grown to become the largest single wildfire in California history the blaze was twenty one percent contained Sunday morning according to cal fire and had grown to more than four hundred and sixty three thousand acres Dixie fire public information officer Ryan Bain says they're playing catch up and it's very hard to get out in front of the fire because it's fueled by strong winds and bone dry vegetation you older ninety nine percent receptive in the afternoon that means out of out of a hundred hundred embers that are cast up into the air ninety nine out of a hundred of them all will likely Starfire the Dixie fire has destroyed at least five hundred and eighty nine structures damaged another thirty eight and forced tens of thousands of evacuations since it began according to officials I'm Julie Walker
Weekend of Fear Looms for Californians in Face of Wildfires
"People living in the scenic forest lands of northern California are facing weekend up beer as wildfires threaten to reduce thousands of homes to ashes the Dixie bar is bearing down on more than ten thousand buildings in the northern Sierra Nevada I used to help that's Donald Goff evacuees from previous fires and now the seven I am an evacuation hopes his mobile home with all his possessions survives the fire which has engulfed an area larger than the size of New York City everything I own is in that mobile net at all left with only some clothes and her cats I just I just wanna go home Dixie Barbie I Ryan Bain says the weather forced the blaze to grow by a hundred and forty thousand acres in just two days bringing containment down but this buyer it's very difficult to get it out in front of it now the third largest in California history I'm Julie Walker
"bain" Discussed on Back To Back
"Yup these writers really care And i think it also demonstrates Does well in sort of the the traffic ecosystem in so while i would say that you know instantly there's a lot of breed in indepth features to being done like you be portal. You know. I do think that we're doing good work. Billboard oh absolutely. Yeah and i mean. There's so many names. I could call out there to doing create work. You know on the on the smaller bogside to absolutely. Yeah but i mean in terms of great indepth reporting features. That's not what i go to the blogs for the and i'm not saying they're not doing that But i'm i think the big strength like i said is just like you know what did scr ilic stay on instagram. That might indicate. He has a new collaboration coming out next week. Like the not super you know particularly for someone like me who can't take in all of it every day like that's very helpful. Yeah absolutely i mean. That's an interesting question. Actually i think it ties back into the timeline. We were pending. Second go for you. Was there a moment when you started to feel like you could go. After stories reliably rather than having stories assigned to you. I would say that with freelancing. It's always kind of both particularly in the early days. Obviously you're pitching more because you're you're not at a known entity as much And so was there a moment when it shifted working for publication. Okay let's say. Let's use la weekly again just because like you know particularly at that time like people want to be in that publication on the website lake in so a lot of stories did come to me like it wasn't hard to ask for an interview to get it. Which was amazing road was like i got to go to you. Know all the coachella. All the hard summers in anything that i wanted to go to go to which is obviously a huge education and then i worked at insomniac for about a year and a half almost two years. Okay writing for them as well yes. They had a content site at the time. And so i was one of the the writers and editors sort of managers of that component of the website. Which was really incredible on an educational level because i kind of find the curtain producer promoters and i was working forward Argue the biggest dance music promoter in the world to in twenty thirteen fourteen fifteen and so again like the timing was incredible. Incredible because i got to see sort of the height of that moment from stage perspective and so It was really learned a lot about how the business works. And how these things come together. And i got to see. We went to puerto rico. We went to the uk we went to all the abc's it was. It was incredible travel experience as well. i worked at the port after that and so i was on. Staff is my point with insomnia for like you know. I'm not pitching. Because i i work. And then we got laid off from report. And i think. That's when i really started hustling harder as a freelancer and started getting some like really. I felt really good bilandzic. I loved writing for red bull. Music academy their editors were excellent. I started writing for the guardian. At that time. I started writing writing for noisy thumbs advice. Which are you know. Sadly both gone through their their general courage and so Yeah freelancing his heart and you really have to hustle and you really have to sort of work every day to to find work but that was a really good time for me. Just to sort of expand my repertoire. I was writing about more than dance music. But obviously that was the focus. Given where i'd come from. Yeah so that's an interesting question about process to me because you know often times. I'll talk to a producer but you know what is you. Sit down to write a song. What is that look like and for you. How does an idea for a story start like are you. Do you sit down and write every day or however often you write like regardless of whether there's a story going on not maybe shit. I think you're doing all right. Thank you How does the story start. It's you know it's a good question go. It's also like an impossible question. I know i mean. I would save for me. He would two ways that i can think of off the top of my head and one is during an interview ordering research you just you just hear it. You know like the subject says something. That's the lead iger or that's the same in everything sort of just unfolds from there Because i can't really right. Until i have that until i know what the intro is until they know what the nut graph is until you know until i know what i'm trying to say And so when that happens it's like a little bit of magic in obviously makes the job easier More often than not. It's like sitting down to to right to write and then staring at the wall for like two or three hours. Just trying to come up with that thing. You know like what is the. What are we saying here and it also involves coming through transcripts in researching just eventually trying to throw at the wall and seeing what sticks eventually Substrate you just have to start in a deadlines are real in. Not every story can be like a precious baby that takes all your time like sometimes. You just have to use the best idea that you have at that moment. Yeah oh absolutely. I mean that's the famous quote and i never remember who said it but you know you can't let the perfect be the enemy of the good. That's right yeah exactly exactly. That's a good You just you just gotta do it and trusts Like now i'm doing this for a reason like i. I've been doing this for a while. Like even an idea. That doesn't feel super sexy. Must be okay. Well there's also the other the other quote. I throw around on this podcast all the time and one day i really should remember who said it but is great. Art is never completed only abandoned de absolutely. I had a really great interview with lane eight. This was years ago and he said something. I'm not going to be able to quote him directly but he said something to that effect of lake it at a certain point. It's just got to be done and you're gonna go back and listen to it years later. You're gonna read it years later and it's gonna be like oh i could have fixed this. That could use another word. I mean i still think. I wake up in the morning and i think oh my god that story that i wrote. Here's ago like. I should've used this word instead of that. Do you read your.
"bain" Discussed on Back To Back
"I travelled for while after that by the time. I came back to la. I started really writing for mostly. La weekly at the time dance music was fully happening. It was like you know. The the edm boo was on was happening in la la. I couldn't see it as it was happening. But i was truly in the right place at the right time Just covering the the right music and l. a. Weekly kind of needed someone to to do that because it was such a thing and there were certainly like. I can name many other wonderful writers who are very good friends who are also started covering that world but la weekly gave me a lot of opportunities. And i you know. I was again real. They were letting me. And so. I saw a lotta shows in really got a lot of education in that i would say where in earnest might journalism career in music really began what. How did you get linked up with l. a. Weekly in the first place. Because i think that's that's oftentimes a lot of people's question is how do you. How do you make that first connection. you know. obviously you've been writing sort of continuous labor. What it sounds like. But how were they aware of you. How did you link up with them. I had i had decent clips. Because before i traveled Briefly worked to the la times covering bars and clubs. They declared bankruptcy in the day. I started ed's it was perfect. We've made it work. I feel like that's just a metaphor for journalism in general right now. I don't think we in. I can't give you the exact time but we didn't get paid for a few months into work like i still was like super happy to be there after we all got laid off there. I did some entertainment reporting Hollywood dot com so it was like the twilight orion asher. Did that a little bit so by the time. I got back to la. Like i. i had a degree in journalism. I had good clips. I was just really eager and i. I was happy to do stories for like fifty bucks. And god's who show right all night and published in the morning. Yeah that makes sense. I mean even before all of that. Because i think i asked this question a little wrong is even before all of that was it. You approaching outlets to start with like was there something. What was the first thing where where you didn't have a connection and you made that connection a question so my first my first you know shot in the dark was the la times. I was working at the restaurant. The palm at the time knew that i wanted to write about music and so i wrote i would say a color flea you know i wrote an email that i thought was entertaining in. I would say that that's a good tip for any writer in trying to get in anywhere like if you're if you're cold calling in editor right something that's gonna stand out in so i remember her writing me back and saying that's the way to get an editor's attention. I have no idea. Like what i said but i i said well and as it turned out they were hiring wasn't a fulltime job but they were hiring a bar and club editor and so i got that job just by a random email That's where my career started. I love that and it's so interesting to me because you know when you talk about moving to la in two thousand seven immediately where my head goes. Oh blog house years. Like i. You know i i was going to la. At that time. I know what that was but it sounds like in some ways. You sort of sidestepped the blog explosion. That was driving a lot of that culture at the time. That's probably fair to say. Yeah i was writing digitally of course like for for the time it was the times had a publication called metro mix their younger demographic insert And i eventually started my own blog. But i don't. I can't say that i was like a member like i wasn't a card carrying member of that log house contingent right right. Yeah that is a separate gill. They think they they did and do incredible work and it was something that i always felt. i admired and i had an awareness but i felt like not quite cool. Enough somehow. juristic they were doing Yeah no that's really interesting to think about. You know for me. I mean blogs were are so tied to sort of my rise as a professional musician. And i owe so much of my early career to blogs and that kind of support and that community and for me. I'm just gonna say how i feel this. I'm not ascribing this to you but to me it's been a little sad in the last however many years to see what has happened to the state of blogs especially in in dance music Because i think the level of journalism there for a lot of them not all of them but for a lot of them has dropped significantly. I think a lot of them have turned into somewhat of click bait outlets at this point and it kind of bums me out. Because i sort of i sort of feel like there's less and less reliable outlets for for content about dance music. That actually digs a little deeper. Yes yeah i mean. I know that there are a lot of people out there doing their best in resource wise. It's a tough ho man because it's it's hard to get money you know at the at the day people that the canon will work for very little money. They're doing great work but there's not a lot of money to put into into stories and people that can do it just for the passion of of running a blog like some people do but that's not an easy thing to do either. So yeah it's interesting. I mean. I guess what i'm getting at is how do you. How do you feel about the current state of dance music journalism. Because it's something. I go back and forth about but it's very easy for me to sort of sit in my corner and take potshots so much more much more curious. Where for you you know. Operating in this sphere every day does it. Obviously budgets are tight we all know that media and journalism is fraught in general in the world. Right now how do you feel like have you. Does it feel like it's changed in the last few years. How do you feel about the just. The general state of affairs i think. What a lot of blogs you very well is made pick up on the really granular news. god's a great one new tracks remixes social media rumors twitter fights this is stuff that you can reliably find every day on you know many of the bigger dance blogs i think demonstrates sense of passion..
"bain" Discussed on Back To Back
"Storied legendary promoter so going through college and doing all of this. I mean it sounds like you were just on the track. So what happens when college ends. And there's not so much of a define track right yeah Like i said. I had that summer after interning at the paper so that was definitely helpful because it kept me in that world I waitressed after college for a year state madison. And i didn't. I didn't know. I didn't know what i was doing. I didn't know there was no big music scene to speak of in in madison I was definitely going to allow shows and then I randomly decided to move to la About a year. After i graduated college. I had a few friends out there and the house wasn't even for work originally no not at all not at all i was just like i don't really wanna be in madison anymore I love it there. I love the people there I think it would have been easy to never leave. I didn't want that to happen. I sort of you know. If i even if i couldn't consciously said that at the time. I think that that was a fear that i had. I had this degree that i had just earned nina taken out a lot of loans to get so like i. I would like to go somewhere and try to use. This is a journalism degree. I assume to journalism school I moved to la. i. I really didn't know anybody. I know the city at all. I never been there. I'd never been west of colorado her while yes my mom and my sister and i drove out in like ninety eight buick nice and it was just one of those classic sort of life defining road trips. You know where. We saw the mountains in vegas vegas We just had. That sounds great. Who's great it was really special and it was really like to go and have the support of my family in just sort of feel held in that way like tangentially. I feel like people that are that are from small towns like myself. You know an guests just personally speaking like knowing that i had a place to come back to in a family. That was very supportive. Kind of made it possible for me to go and try to do what i wanted because i knew that if they hit the fan you know. If it didn't work it would be like get back in the car and just drive back and it wouldn't be that big of a deal that's really helpful to know and yeah i mean. I had a similar situation for sure. When i was when i was leaving. And yeah that it helps hugely so. Let's real quick. Let's stop the the of that story for a second. Because i'm also curious for you at what point in this does dance music. Enter the picture. Hey yeah that's a good question because Dance music was not in my frame of reference at all wild. I was living in wisconsin Play by moby when it came out but beyond that like i. it just didn't have the exposure. Yeah you were going out to the ribs and the cornfields there. I wasn't. I wasn't on lately too young but there was stuff going on that. I just totally missed. Because it just wasn't in my life. I was very Like rock music I was into the white stripes radiohead in my morning jacket. I said and so dance. Music really became a thing. When i when i moved away and i would say that i was very fortunate in terms of timing One time is this. When did you move out there. This is the fall of two thousand seven. That's sweet there. That's perfect for me. So i got a job Hostessing had the palm like a restaurant downtown. All across the country like wealthy people eating lobster day road. One night i was. You know people people the hostess and instead of giving me cash. The guy was like well. I have a ticket to the show. That's happening Moun- allowed you wanna go and it was showed. My space is hosting justice. Just very quickly. That's the most. La thing to tip somebody with a concert figure. I know i know you would like it was incredible. It was i was so ed job was really exciting for a lot of reasons. But just sorta the stuff that you would get like foods perks. Good and i mean. I went to the i n With a with a friend from work and we saw justice and it was the cross to our. Yeah and it's like well if you wanna talk about a good way to introduce dance music to somebody who's a fan of rock music. Well exactly that exactly. That's such a good point because it was like at. I don't you know i couldn't move. Probably said that at the time but it was just like it was heavy heavy justice in relatively small club And so you know. I was i would say my interest was was peaked. And then in the fall of two thousand nine Might roommate one of my best friends. She and i went and lived in big sur for a little while am and the people that we met there were very much insight west coast based Pretty lights who's from colorado but The memo said base nectar although. He's obviously become problematic. that world And so i. I would say that was my my more That's when i really got it just sort of living in a culture where it was played a lot going to like really great parties in like the cliffs and canyons big servers just like base music all night and through that experience. I got in shoe like the festival world in in california in the west coast which is like its own special thing as i'm sure you know like lightning in a bottle and symbiosis than you know of course eventually burning man and so i mean by the time i you know. I travelled for while after that by the time. I came back to la. I started really writing for mostly. La weekly at the time dance music was fully happening. It was like.
"bain" Discussed on Back To Back
"Labeled with different. Well i mean that's great. Was there any history in in your family whether it's your parents or somebody else of anything like this whether it's writing or whether it's involvement with music anything like that i'm not really no not really I think my mom. My mom is a good writer but in she always kind of wrote for herself. And i would say less than last. Could she was raising. Three kids My dad worked at the airport. My family owned the flower shop in town. I would say that my my grandfather who was very very close with my mom's dad was always into the arts We would go see the symphony here. In green bay we would go to broadway shows. We were in town. He you know. We took the bus to go see river dance in chicago. Like you was the one sort of getting me out Into intercultural stuff. And i found that i really liked the not only the content but the atmosphere in a i really love being the lobby of the cedar really loved like watching people during intermission I love this sort of like buzz of being at the show even when that show just the green bay symphony interesting. I just recently had busy. P the podcast and he was telling almost verbatim the same story of when he was a kid. His parents took him to the. I think it was the ballet. And he he was saying he loved watching the show but then he got somehow they also saw backstage and he was like more engrossed by what was happening back there. One hundred percent one hundred percent and to me as a kid like backstage was like i mean it might as well have been like oz you know. Truly incredible is happening back there. I'm sure as i got older. I was a teenager. Going to show is like i would always be the one. She's like you know after it was over. Run to the front of the stage and see if i could get a set list or guitar pink or if anyone would like left anything interesting on the floor. Lee lake cross the barrier into that world. He was happening back there. Yeah absolutely so all of this and as you're going through high school and you know interested in writing encouraged in writing clearly. There's a talent there a passion for it. We're like when does the thought of actually. Maybe this is something i can do for the rest of my life. Come into the picture is that then or is that later. That would take a while that. Yeah that that was definitely not until i got to la. I never had an idea of music journalism. As i'm gonna make this my career It was never that planned. I mean. I think that it was something that i was always just of doing however unconsciously just because it was what i was interested in eventually sort of what i was trained in our but i think you know when i when i got to college. I went to the university of wisconsin in madison That was a big deal in the sense that they were students. Newspapers sure so. I could write about music and i was very surprised or it was like it. Felt like it couldn't be true that they were gonna let me do that. My morning jacket. Cd like tell us what you think. It was like holy shit like okay. You know. it's like such a huge opportunity for me to get to do that Instead i wrote a lot for called the battle herald observed Better herald added out at still exists in. They let me do a lot And then you know that grew ensue. Internships in in madison intern at the wisconsin see journal after i graduated twenty five dollars a week but it was like super. It was exciting. I was really thrilled to be there and sort of still like shaq somehow that they would let me in the building and give me these opportunities. Yeah i mean. It's it's so interesting because i love what you're saying because this is just pure passion. You're talking about her to to hear you tell it. I mean it's just that you found this love early on in your life and found encouragement in it and access to it and and really just were able to kind of go for it in that way. I think that's a that's a beautiful thing i think. That's you know some people don't find that passion that early on you know what i'm in totally and that's you're exactly right like i was always just sort of following what i loved. I feel like you. You know you mean people that all over. But i think in the framework where i live in los angeles. It's like talked to people that On parties for living in. It's like they were the ones in middle school sending the invites or the people that make clothing like they were the ones with the shoelaces. I'd love when you meet people. That have always done what they're doing. Yes yeah there's like there's there's this beauty. It's almost like a renaissance like like craftsman. Kind of thing you know like a trade almost like you belong to the promoter guilds the.
"bain" Discussed on Back To Back
"In trouble here. Like what what gives you that feeling Well it's usually. I mean. I kind of tend to again like i'm such an amateur with this kind of stuff so i have not thought about the process of it nearly as much as i should but i think i tend to kind of try to try to go deep fairly quickly and see if they'll come along with me or not and if i can ask a couple you know semi probing questions off the bat not uncomfortable but just you know maybe deeper philosophical whatever stuff that and they'll go along with it then i steal a lot more comfortable just being like all right there if it gets weird. They're okay with that and people that you you know like some people. Don't wanna people wanna talk about the stuff that's most interesting to them and sometimes that stuff is is the deeper. Stop you now. I think That approach i know i do. And what you just said is finding out what they want to talk about. I think is often a huge key. At least it has been for me because all sometimes i'll go in with an agenda and then realize zone. No that's not at all what they're interested in talking about. And then if we focus on that it's always way better sure totally totally and then also sometimes you have to talk about stuff that they don't wanna talk about. I think you have to do that more than me. A little bit league there are there are definitely. I think it's important during any interview to say. Hey what happened. I asked what do you what's important to you. What haven't i brought up blake Of course stuff that you're gonna miss or simply not know about or stuff spent on their mind you know us new absolutely i mean i so i have so many questions but i feel like before before we get there. I kind of want to set the set. The scene set the stage a little bit. So you know we mentioned you grew up in wisconsin and you eventually moved out to la where you've been for a long time now doing this career. But you know before that in wisconsin like what kind of a was it in green bay itself too pure wisconsin. Small suburb of green bay. Maybe ten minutes south. Yeah i because. I grew up in minneapolis. Like i know that named appear but i don't think i've ever been there. Yeah here's a college there. There's like a small liberal arts college so actually appears is known around the mid west at least for that reason. Boko little town on the river responded to grow up in one hundred percent. I'm really great. Live grownup in like true. Smalltown america like near farmlands. And sort of you know in a in a pretty innocent fashion. Yeah yeah i hear that. I think that's another mid west thing to like. There's nothing better than a midwest childhood in my opinion but you know in all of that so like small town ish midwest life what kind of what kind of interests did you have as a young kid and what was around you in the small town because if i hear small town i'm thinking you know limited cultural access. Sure i mean. How young are we talking. You pick anywhere from preteen. I guess Okay well i would say in nature just just by being here. That's kind of what we did. We were big camping family hanging out outside family going hiking family You know it's it's gorgeous here Skiing snowboarding in the winters But music really from an early age. My parents were super music. My mom and i were just laughing either day. Because i i get made fun of by by people that are from the midwest. I guess for being a fan of journey nice. Yeah well i took you to see you were. I was eight months pregnant. So if you like like my odyssey in the room. That's so what my mom always tells me a story she played willie nelson in the womb for me. And that's always like the touchstone. They're slowly thoroughly. So my point is super into music When to let shows music in the house like very much like in the seventies eighties classic brock play instruments or anything no no instruments. We weren't like a musical family in the sense that we made music. My brother is very talented guitar player. But the rest of us don't really do much and so I was always into music from a fan perspective. And just really. I mean you know we love what you love. I guess you don't necessarily know why that happens. But i was just absolutely fascinated by music from a young age. I remember riding my bike to the library and checking out copies of rolling stone. You know when. I was eleven or twelve in our. Yeah you know going to the shopco. Which is i guess. Like the local version of kmart and buying like the fuji's immunised education of lauren hill. In just sort of all of his early stuff that was like oh my god And so you know. Also in that time was really interested in books and reading and writing and i you know always sort of kept a journal and i'm always reading like i was one of those kids that were read at the dinner table. I would really kinda here. Yeah yeah you know whether it was you know the babysitter's club early on or you know. Whatever it turned into as i as i grew up i just always had a book and so for me not that i sort of put this idea together in my head like this at the time but for me writing was away into music in know like i couldn't play anything myself. wasn't necessarily Aspiration but. I knew that i could write. I had really really excellent luck with my english teachers in high school and they were super encouraging in just sort of Warm i chew leaders and so I was given the sense that i had a talent in that way. And so the two for me. Just really naturally merged. Was it the kind of thing where you were like more into music than the people around you. I would say that's true. Yeah i was one that. Would you know like leave school exactly when the bell rang at the end of the day because i wanted to drive down to oshkosh. Go see a band on a tuesday night road. When linked corralling my friends into seeing whatever local band was you know when we were just barely old enough to get in. Yeah i would.
MLB Moves 2021 All-Star Game Out of Atlanta In Response To Georgia Voting Restrictions
"Me. But this says reason magazine says but the fact that the pandemic shutdowns have corresponded to rising violent crime rates in many other. Us cities cast out on their power to explain baltimore's decrease in both Nonviolent and violent offenses in any event baltimore authorities are keen to continue the experiment. We leave behind the era of tough on crime. Crop prosecution zero tolerance policing and no longer default to this To the status quo to criminalise mostly people of color for addiction said most be in a statement. We will develop sustainable solutions in a lower public health partners to do their part to address mental health and substance use disorder. Well that's that's good. I guess i. I still don't think that someone who uses drugs or sells drugs or whatever necessarily has a substance abuse problem and it certainly is going to be true if every prostitute out there. Yeah it definitely seems like it's a bit of a stretch. Maybe maybe some of the prosecutors not there just want to do that line of work because they enjoy it at high end prostitutes man. That's certainly seems like a smart business. Move for me. If you enjoy having sex and you enjoy making money it does seem like a smart business. Move to combine those two things together. Yeah there's people who have sex addictions and if you're into that line of work and your hot you know but you can't because it's illegal for some reason and of course the next sentence is about You know an outreach program. They have for prostitutes. You like you guys are saying they're trying to say that it's like automatically a problem if you're doing prostitution in those office will be partying with the baltimore crisis response inc and other community groups including the sex workers outreach project. South provide a range of services to those who need them. I can see why they think that prostitution being illegal there is more sex trafficking either would be if prostitution was totally legal. What do you think zero. Three two eight three sixty one sixty. What if the united states and the soviet union had fallen landis see air and the plane struggled for dominion across parallel dimensions or on the surface of the moon. What wonders would have been unveiled what terry's would have haunted. Mankind most dark and dismal dimensions come closer peer through a glass darkly and discover the horrifying visions of world war three from some of today's greatest minds in science fiction. Fantasy and horror weird world war three available. Now from bain books at bain books dot com. Are you tired of governments around the world. Killing innocent people stop using their money. There is an alternative. Bitcoin is a stateless free market. Non political currency. Bitcoin is money. That cannot be inflated or controlled by any state by continuing to use their money. You're perpetuating the killing stop doing it. You have an incredible alternative available to you now learn it use. It spread get started with bitcoin at bitcoin dot com. It's bitcoin dot com looking for a great real estate investments. Consider new hampshire which is ground zero for liberty movement. Your first call should be to mark worden from porcupine real estate. He's more than just a real estate agent. Easier new hampshire concierge. Where are the best places to live. Do you want farm city the burbs or forest. Do you want a duplex multifamily buildings. So that renter's pay your mortgage their homes in all price ranges in new hampshire and mark and help with financing to invest in liberty and property mark warden can help keep on real estate dot com. What if you want to hear the latest episode of free talk live but all you have is your phone. You forgot to download our archive and you have no data connection. You can call our listen line at six four one seven nine three zero one ninety one. That's a long distance number so you may incur charges if not listen as long as you want six four one seven nine three zero one ninety one the freetalklive listen line. Six four one seven nine three zero one nine one where the rubber always meets the road. Actually i'm not even sure what that means. Speed radio network live at heart news. Feed dot com. This stream is supported by advertisers and contributions by follow us on facebook. Twitter and instagram's sending heartfelt condolences. Timely silla lacerra fox news. President biden has issued a statement after the death of a capital police officer during this afternoon's attack as capital police identified the officer capital. Police officer billy evans died of his injuries sustained during the capital attack noting he was a cop there for eighteen years president biden said he and the first lady are heartbroken over the loss of officer. Evans biden incentive statement that he is receiving ongoing briefings about this from a homeland security adviser capital. Police in dc police say the suspect was after ramming his car into a capital barricade exiting the car and then lunging at the two officers while holding a knife law enforcement says the suspect was not known to them before this incident and it does not appear. The attack was related to terrorism or a specific member of congress. Jessica rosenthal fox news. The president has issued a proclamation ordering all us flags lowered to have staff and honor of officer evans capitol police. The other officer involved is in stable condition to law enforcement officers say the suspect identified as twenty five year. Old noah green who died in the attacks stabbed one of the officers and they say his background in digital footprint are being closely examined especially to see if there were any mental health issues. Major league baseball. Commissioner rob manfred has announced this year's all-star game will not be played in atlanta in response to georgia's overhauled voting law saying major league. Baseball fundamentally supports voting rights for all americans and oppose restrictions to the ballot box adding fair access to voting continues to have our games unwavering support. Sox's matt napolitano georgia governor. Brian campus. David accused major league baseball. As he put it of caving to fear political opportunism and liberal lies the centers for disease control and prevention says people who are fully vaccinated against kofi nineteen can travel within the us without getting tested. America's is listening to fox news. Join over twenty. Four thousand of some of the fastest growing companies in the world who rely on net sweet. Just ask sean nelson founder of love sack. We started as a beanbag company. My parents basement and the next thing. I knew we were one of the fastest growing furniture companies in the world only problem. We still have multiple systems for everything. That's what gives you visibility and control over your financial inventory ecommerce. Hr and more love. Cirque furniture is built to last infinitely adaptable just like nets. We find out how we can help your company with a free product tour at netflix dot com slash relax. Christians around the world are marking the most somber day on the religious colander. Good friday in jerusalem. Hundreds of christians retraced. What the hell does jesus final steps before his crucifixion among the crowd. Alejandro gonzales precisely because of the situation. We're going through. We have to pray for those who can't be here last good friday. Jerusalem was under a strict corona virus lockdown but the rules are being relaxed after a rapid out of back scenes. That's not the case. In many predominantly christian countries prompting the vatican to hold the pope's traditional way of the cross procession in a nearly empty saint peter's
How to market yourself in a changed digital world with Valentina Borbone
"Welcome to another episode of the elevate. Podcast we delve into some of the most interesting minds in business in real estate for the very best tips and strategies implemented. Elevate your business. I'm samantha mclean editor of late agent and host today show long before any consumer picks up the find the actively researching online shortlisting the right person for the job. My guest on. Today's show is an expert at making sure that agents do make the shortlist valentin -able by an easy digital marketing educator and c. e. o. of the bantu group she's also an advisor to the international social media association. And would be familiar to many of you as a coach at digital live. So valentine welcome to the show alarm thank you. I'm delighted to be here. Finally as we were just talking a minute ago it was about a year and a half that you were speaking at Twenty which got cancelled because of the pandemic so. I'm super excited to have you join today. And i'm hoping that this episode might be a bit of a masterclass in social media. Because that's exactly what you do and it's such a hot topic right now. yeah well. It's definitely bain evolving and. I don't think anyone has been left unscathed in the last couple of months after what happened. We faithful and aluminium. So i'm really looking forward to maybe reigniting some of the things that i have talked about in the past and we'll take giving people some new tapes that they might be able to employ. They haven't thought of now. But i'm so happy that we got some of Prop twenty out there. The law greats fake is knows a lot of preparation that went into one event. Like that until only really get victoria in adelaide done before everyone else unfortunately got canned. I'm it was a real shame. And i hope everyone has actually digested some of that content in its digital form. Go out online. Yeah absolutely and i think a lot of paper would actually naive from that as well because in our area i did put all the sessions up online and before we get into today just in case. People aren't familiar with you in the work that you deal. They have been under a rock and haven't been digital live or any of those things. Can you just start a little bit with who you work with the help and how you help them. I have eighty marketing. Mind tie career and that's agency side marketing. And i was very fortunate that i was one of the digital leads for admiral. Which is our advertising citation. So the last ten years. I write they three months. The ticket greg polls and toll shit by evening classes. Dye cloth changed by the time. I'd written the content and ice to take about a thousand people a year including in-house training. And what that led me to his teaching for. Rei teaching lots of different real estate groups. And that will take me anywhere from stabia ray. Len lice stockland mirvac three to all of our residential and commercial real estate agencies. Mcgraw ri- watt bill property And everyone in between non-organic rattled them off. But i started to work in real estate miceli because i was educating siles paypal in how to sell digital solutions and that tending to let's take the agents halliday's digital solutions works that they can understand what some of the best opportunities Still run training programs in house with someone like lane. Lice of the becca covered the face to face national ride. Shy got cancelled. Tweet is in studio with a program. That's now launched. Globally means that people are still investing in their ongoing training and learning. And what we need to remember. Is it changes really quickly and without notice. And if the media bargaining card didn't heartfully get everyone on the same page with that in the last couple of weeks. Last month than i will learn after that i know right. So let's talk about that for a moment because we were banned in amongst a whole lot of other people in real estate i mean even the portals couldn't escape so real estate dot com the you demand dot com that a you for us. Facebook was down the list of our traffic sources but it did upset me that people couldn't share their good news or malate when someone gets a new job or when someone gets an award they couldn't share any that they couldn't share their properties on social media which was a bit of a big deal. So what was your experience when facebook banned the news basically because you would have had a lot of clients who were affected ideas and there's a few things that come with that firstly it was indiscriminate. It wasn't just use science. We all saw that the hillsides whether the government related or not. They absolutely went down but a mustard factory was taken down. One of construction clients was taken down. It's a win. A rhyme or reason to who was peaked on an really came down to that was a bit of a powerplay. Dying on zuckerberg wanted us. I really you wanna play. This guy will guess what bengals the button you don. Hey let's play the right game. Sorry it did come down to. What was the definition of media within facebook and also what category some people had picked their business stink to bay under
Nikola Jokic climbs past Dikembe Mutombo for impressive Denver Nuggets record
"Yokich. Okay. All right. He's the franchise leader and double doubles right now. Yeah, and I haven't said this name in a long time on this broadcast, so I'm gonna give it a go. He passes Denver Nuggets legend Don't know You're not going to do it all. Are you, Kim Bain Will Tom Bo mop Alando Mo combo, Zhaan Shock One will tumble, John. I mean, kind of a nice job. I think you got pretty close to Carol. I can't. I can't remember my kids. Middle name is but I got that. Yeah. Joker now is has more double doubles than anyone in the history, The Denver Nuggets, and he's 25 doesn't feel like he's just getting started. Dude. Yeah, he had been here that long. Incredible. He was a plus 20 miss one shot tonight. One shot out there, Right, right. I mean, come on, joker would I don't even know what you're doing at the cellar, The yoke its killer. Tell me and Charlotte they pulled him and didn't put him back in the fourth quarter. I think people might not
Interview With Ilya Gelfenbeyn
"Yulia gif bain. Welcome to the voice. Podcast hey breath how are you. I've really i'm really good. It's great to finally get on the bike. We've been talking about this for at least two months. So i'm happy that we're able to arrange the the funny thing is in the interim we seem to have spent a lot of time on clubhouse together so maybe we could have just done this year like two weeks ago. Yeah yeah spending a lotta time there all right so i think there's a there's a lot of story to be told here because you've you've been in the industry for a while but i think there's an interesting i that i wanted to start with. I wanna talk about speak to it. Maybe maybe your journey in voice day. I started before that. Because i i know that you study computational linguistics as an undergraduate but what i draw you to the idea of of using speech technology and actually building an assistant. Yeah so i would say like initially it was not about speech was about like chat bots and chat right so i started to work on some like chat bots dick like question answering systems back university as you mentioned yelich. All i was doing the computational linguistics relatively randomly so i was like interested in an internship in it company and the a guy who was like my manager there. He was a computational linguists so He had some interesting like thanks for us to do to research. Soviet play with chad bots. So i remember. I think like i published my first article question answering systems back in two thousand towards southern three and then later maybe in two thousand seven i was also working on the project related to chat bots. We created a platform where users could create their own chat bots like mostly for fun Trades they're like our cars teach them to Like teach them different things And then place them to like blogs Social networks websites and see how they shot to like their friends read logs and and Correct them so and later Like when the star to speak to There was this kind of state where got relatively good quality of speech recognition. Then mostly available. Either roy door or some commercial solutions like like from nuance. You've got a mobile devices that our full enough and Kevin good interfaces such as like iphones and androids and There was like this tendency of Api's of like web services so mehan co-founders. We basically thought that if we combine all of this right open api is and and smartphones and voice. We could get A voice personal assistant. That will understand what you are asking about support station and then like connect to a those. Api's and get an answer for you or like have an action Down for you. So this is how this idea of speak to appeared and what year the little. Yeah the end of two thousand ten and to ten okay. So that's around the same time that the siri app. I came out and ios correct. Yes yes yes frankly. We didn't know about siri when we started to sing about the same main difference was that we started with. Hr bought right so we'll just because of our experience chat bots before idea was that won't i. We create a bot that you can talk to about anything and it supports conversation just question answer and then starts like injection different services to you know. Let's add the weather. Let's add local storage and so on but initially we would say you know you can just talk to talk to it Speak to about anything and by the way to also help like multiple different requests
"bain" Discussed on Heartland Newsfeed Radio Network
"bain" Discussed on IINK Podcasts
"Ethically weekly. Teaching people do have a man who took it. The unsafe by gisele appeals for our ethical. Goski part of uc boy-scout part of the new orleans. Chief kidney over so he had the ball at the trouble out. Knittle you see what they want. Eat of guay knows me. Get a job please. And i started in october. Or you're going to get better astonishing. Kushner hungry the combo. Getting nor donna. Been which biking cutting the which came people's canary pla. Hard team really alabama to believe. Bahati i of go of money. Poor guy go. can utilize to key up fixing galore. Have you heard anything that you think. Differently about fiction would be never do fiction. Give him out gay Which was widely many mcnish ukiah map and daffy combining boban bobby to depend on what they get any should message. They just dan cognitive initial picnic community or ground pickup which gave the job that gets on good made a month. You can make your southern down. Thorough on the order bidding chilly up nature. You'll be able minnesota asia but my gear optimally reading ain't got link it out to the me up so now weakening not getting to daughter julia to look up instagram handing over by talking about kris of deems. Mr dotty figures please. Instagram handle on a james down before the payment is music. Name an inch bench door installed on your code with your to return baby ever going off and by lear in this on governor into gardening so please and julia you bought three laker game trouble. Dan boy do. I know about kirk border. Create experience talking with you and thank you so much a lot of negativity. Aim luck. nick. God thank you so much and we've got the get go before some all guys locked up up. Thanks thank you so much sir is he gives me love..
"bain" Discussed on Conscious Millionaire Show ~ Business Coaching and Mentoring 6 Days a Week
"Lot of nuances to it. Just go to conscious millionaire. Show dot com. Scroll down to the title of today's show your entrepreneurial journey and three stories give it another. Listen if you're not yet a subscriber to conscious molina go ahead and subscribe at i tomb stitcher or wherever you. Listen to your podcast. I look forward to connecting with you on the next conscious millionaire and barnett. Thank you so much for being featured.
"bain" Discussed on Conscious Millionaire Show ~ Business Coaching and Mentoring 6 Days a Week
"Yes yes actually what you're pointing at seems to be about unity. The story is a unity story. When you dream at night the cast members who moved through your dream. Would you say that some of them have more value. Some of them out less value in urine dream. We you know we import some of our second story criteria there and so they do when you wake up. You realize wow. I was dreamer of that whole thing. You suddenly realize everybody in that dream you cast them. You gave them the script. You did the makeup on them. You put them in front of the sets. They're all you everybody in that dream is you and so to the degree that we we impose our second story metrics on our own dream state that begins to wiggle around some possibilities for consideration in our waking state. How do we do the same thing. In the waking state and isn't possible referred earlier to continue on in a formless way. That's a little bit more like the dream state isn't it. And so in that situation we have hall new story. The third story in which we are begin to reassess. Well we're still in for them. What d- what might the dreams they tell us about our true relationship to everybody and everything in the world. What might begin to tell us. And how might that begin to change us now while we still have a form while we still have a lot of life left to live. How might that began to change things and it say inquiry. There's no steps here. There's no courses to take care this. That's all second-story stuff this is living stuff is no heroes here where past autos into an adventure. Now where we're each exploring and we're exploring on the basis of being equipped to ask ourselves intriguing questions. They're not hard questions. There's no right there's no wrong but if my sleep states f i can Take from my sleep states on insight that wow everybody in my dream is my creation yet. When i'm in the treatment it feels so subject object. Everybody feels different. I'm watching the whole thing from this little avatar through. And i realized but that avatar is no more or less me than everybody else in the dream including the trees and the rocks under my feet..
"bain" Discussed on Conscious Millionaire Show ~ Business Coaching and Mentoring 6 Days a Week
"The attempt to be a winner to follow the hero's journey. Is there such a thing as something beyond that or is that it is not what life's about so it sounds like that the first story which is about what's wound the second story is about transformation but it's actually the real transcendence is the third story. Correct very well quit. That's exactly true. By the time you come to peace with the second story and lay down the sword question arises. Well what else is there into life. Once our needs are met do adjust keep hungering in lasting for more and more and more power more status more wealth however however one configures that or get to the place where you say. Okay what else can life be about. What else are what are the other options to me who i am. I really beyond this hero yang. This crest to be the hero of my own story. Is there a post to roic life. Can i move into a discovery. End the relationship with all that is in a totally different way in a brand new adventure. That is the third store in the third story in the third story. Begin to ask yourself now. If i was not driven by my ego concerns if i was not driven by my my concerns for safety and security i just acknowledged that i'm safe in the world that i'm secure enough so that driven by that emerged driven by status concerns. What might my life look like. Look like if i take purpose. Which is a second story concept. If i take herkus not bad. What am i. Take it off the table. What my life look like. Who would i. What would by relationships with look like how would they change. Probably they would out somewhat. You know it's so interesting. I want to bring this in deepak. Chopra's book meta human reading and and actually studying. Because sometimes i can read a sentence and it's been twenty minutes contemplating and really having lived at a buddhist monastery and meditating and so all these pieces come together and so one of the things. I've been contemplating which i think is a third state of contemplation is the formless nece version of myself as opposed to just the form version which we tend to think of who we are actually. You're you're definitely not going to be taking a second story With you when you pass away though you. If you're not aware of it you will be taking your first story. Oh with you and you certainly did not going to be identified with a money status and power. You will be identified with your hurt whether you're in.
"bain" Discussed on Conscious Millionaire Show ~ Business Coaching and Mentoring 6 Days a Week
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"bain" Discussed on Conscious Millionaire Show ~ Business Coaching and Mentoring 6 Days a Week
"At handling it it's still pokes through. There is still the example of sore for example. Thanksgiving or christmas is always a good opportunity. Year there with your whole family and somehow it's not unusual for something to happen something to be said. That is the same as or similar to or remotely familiar to something like dates back to very very early years of our life and we get triggered so arguments happened. Were misunderstandings happen. Do you know what i mean. It sounds like a lot of these. Because i'm thinking because i have friends that were wide spectrum of people. I mean i have friends that group fabulously wealthy but they also have a story about that and it seems like somehow or another part of the story. Maybe either involve wound are. We just aren't good enough somehow that something's it always involves unglued and so let's put the wound in context. You're very very small child. Let's go back to a newborn. Let's go to the i wound. You're a newborn. You being held up caretaker. Mother somebody someone. And you're feeling attuned and you're feeling connected and the phone rings or your mother has other children and all of a sudden her attention goes from you to answer the phone or to make dinner and even if she still holding you. It's not the direct psychic inaction. it gets seven for a second and what happens is children. Is we feel that as as infants. We experience our mothers are caretakers. As not separate from us and sewer very attuned to their attentiveness and when their attention wanders from us we feel it sat as sery- so suddenly you're being held and in mother's attention goes elsewhere and you feel alone frightened abandoned right and it may not even be intellectual story at that. It may not even go to that. It's just the shock of suddenly. You're no longer connecting. So that is uh move. That is an early early wound and we begin to create defenses for it. We begin to create stories about it. We begin to be vigilant about watching Is this going to happen again. In my getting into a situation where it could have these bad feelings again. It gets it gets locked in. So you're absolutely right. That first story. It's it's built on a on a foundation of of wounds. I was abandoned. I was left out pretty soon. You gotta start sell some curious. That's the first story. And if you're listening as i frequently say there's no accidents you've shown up because this is the hopefully an episode. That's going to help you unravel what journey. You're actually on and get some perspective about it. So we give the wound. What's the second story. The second story is the story of how i got over the first story. All the things we do for the to handle limitations of the first story so How it's the it's the tale of how i persevered and god over my foundational limitations. It's the story of my whoa to.