Listen to the latest audio news in Voice: updates on Siri, Alexa and Google's virtual assistant and innovations and advances in voice recognition and natural language processing, aired on leading talk radio shows and premium podcasts.
Routines to turn off Alexa
"Comes from the facebook community. You can access the facebook community. Add Alien say in Canada DOT CA slash community? If you want to join us there and this question is from Asia. Dan and he says good morning. Is there a routine grew in the group? I love this and actually just as a side note. He's I've been thinking about really highlighting some really cool routines so we'll come back to that. But anyway he says he's trying to set up a routine to play some music and or certain skill bedtime for safe. Thirty minutes and after a predetermined number minutes it would stop. Is there a command to set that up? Well James Jury posted a bunch of screen shots of his routine. And I love it. And I'm GonNa tell you. These are all the things that he has set up with the command with just a one command lexi. Put Me to sleep so this is what happens. It turns off his bedroom league. Then it turns off his kids bedroom light in both kids rooms. Then it sets the volume to one then. Lexi SAYS RANDOM PHRASE From the good night list of phrases and then It set to shuffle his sleep playlist and finally has it set on a timer so that lasts for thirty minutes
How a Top NLP Startup is Growing, with Caitlyn Brooksby, Executive Director of PR/Communications at Canary Speech
"Is the executive director of PR and communications at Canary Speech Walking Caitlin. Thanks for being here for having so Canary. Speech was named one of the most promising. Nlp STARTUPS TWO THOUSAND. Nineteen and the company describes itself as being at the intersection of healthcare and technology. Can you tell us a little bit more about what Canary Speech does? And why it is seen as one of the most promising and I'LL BE STARTUPS. Not a great question. You know what I think about. That really takes me back to origin story right. How do we start so five years ago? Our founders Jess Adams in Henry Call. They had been friends for over nearly three decades. Honestly and you know they had lived their careers and they got together and what they wanted to do was set auguste standard in a speech and language industry. They were poised to do it right both. Jeff and Henry. They have a clear the experience in Ashley had the excitement to do it and it really well doctors one question and why light you mentioned because normally talk about speech language industry it really can get techy if you don't really deep which is exciting that fun but what we started with nearest started with was this is how is was humans understand the raw motion in the words that someone speaks. You know when you're talking to your sister or your best friends and you ask how their duty say no good but not you know. There's something different right it's off. And how can we do that as humans? And how you use and what we've done is use machine guided machine learning and to really understand identify conditions. So that really is us so now. Today were six. Hatton's later boss. Us An international. And we've just taken this to a whole new level of redefining speaking language in the healthcare industry and so we talk about healthcare in No the intersection there. That that's really what we're setting out to utilize each language in the healthcare industry and bringing it just that step further so about you know. That's exciting because it does take voice to another level like you said you're not only hearing the words but your understanding you know they should behind what's being said and especially in the healthcare space. That's really important. How are you able to do that? I mean if you can talk about that a little bit. Is there a lot of testing research? They're able to kind us to understand the emotions. Someone's voice yes so really I like to Don frears and so what we've done is we've identified two thousand four hundred fifty eight biomarkers in speech. Okay what is a biomarker? What we're talking about here is like tonal. Quality these aspects of speech but mo up. It's what our body creates. And so we're gonNA find these biomarkers and then we developed bottles that are Z. Specific so they're not person's right cake a rich history of somebody's entire healthcare data and compare it but really what we're duty is a disease that he used mass in really scaled and just be utilized healthcare industry and then he used these models as our speech data so we started out here siege. Five years ago we really were focused on farm street. We were in FDA. Hire me cynical. Trials to this is very controlled environment right and we did this. Because we wanted to be able to cruise our technology and energy to get s right wide able to really tune in for router market or the playstation of it and so we really spent a solid three years of just focusing on these controlled. Studies REALLY AMAZING COPIES. Who wanted to get their to market or just simply to help with a civic disease and so that was really exciting to be a part of that and then we really moved into studies where we from the one hundred group right that were testing to really like in the thousand. Just last month we were able to reach a project that had heard ten thousand over dissipate and that was just exciting me. Mary siege his coming to blow background. Like how is this talk about area of science but what we realized early on was that we need full sets to go into a steadier going for project so what we do is hatcher tissue speech on a person's smart device so we use iphones IPADS android. We use these devices to captures fees. We also talk about the intersection of healthcare technology. What's really exciting is. We decided again early. On though he needed to create that bridge. What we were doing in the healthcare street was connected to what we were going to rate so reduce we include the gold standard Or are the panels which used to go to your doctor if you're dealing with stress I e Rd typically piece of paper that you're asked to allow the pen and paper and rate yourself on Howard layer urge years weeks ago and that's what your position uses to solve. You treats the symptoms that you're dealing with when you work with your physician that you say you could just read their seconds of across cheer South Kearns for the doctors I and made from that based on her stress near Zion Unions. And now we're there which brothels really exciting as a company you've made strides that that's a society scalable. That's Donbass it and resilient school that your physician to news you can use these tests. Don't have to be administrated within the hospital space or in the administrative is like family real and that's a place where is comfortable and you think about what's gone on over the last three or by months with coded ninety it really brings tall houses centerstage in funny. I was seven or eight years ago. I was on one of the committees to bring telehealth mount healthcare in your mouth. Nearly ten years ago I started my career there and is now. I'm embarrassed to say but I used to work for the very first time three months ago. I got a cold sore. I mean I knew it wasn't over ninety but I knew I needed some kind of policy packer. Someone is able to use tell homey bonus. I think that's really going to become the nor so. Yeah that's simple bit of our coaching kind of how I see it. How we see ED signing into healthcare. I agree. I mean we've definitely been using. How much more than we have over time and like I said I love that you all are kind of focusing on this emotional piece. You had mentioned earlier that your company also has multiple patents. Can you share with us? What they are. And why was it important for the company to have patents and do you think that something other voice technology companies should be doing for sure so that we pride ourselves? Moore is coming non-negotiable or Henry Projects. They knew that they wanted language. And in order to do that we had to prove that our technology was novel. And it's really exciting. Because just two weeks ago he had are six patents in the EU and so total right so acid time is for the EU. We were awarded one hundred of our planes which is now is not Donald Law. We were in a meeting with one of our clients. Actually find that I met last lie. Voice show guys and they astor pat they. So what do you think about these pens and looked around set rock-solid on that was exciting? I was excited be in for CEO. So I'll break down. Three strategic areas are Hatton's first one is that selection of the twenty four hundred biomarkers show and that had is called is slipping speech germs for building models for detecting medical conditions. So that patent is discharge behind. It is how we go about these biomarkers and using them within our guy and then the second is the. Pat Huddle is medical assessment based on voice. So there's really strategies around this particular the versus we use these selected biographers to identify. Disease are hunger stations. Each right. We're not to read this verbatim Hans. That's awkward not natural right. We're saying hey is our technology on conversational speech. Something that you and I are right now. And then. The third kind of strategy area is use of this artificial speech on vices in zone patented utilize the techniques together on smart devices. And what would that be your watch or your phone right? In an dots really were strategies are
Alexa Can Give You Reminders
"Today. I want to give you a little tip how you can remember things that you need to get done during the day and I've had a lot of my mind so these kinds of tips. I personally find very helpful and here it is if you wake up in the morning and you start to think about the things that you need to get done during the day particularly if there's particular times of the day that you need to for example email someone or make a phone call that sort of thing you can use. Lexi to remind you to do those sorts of things and it's very intuitive. You simply say. Lexi remind me. Try it again. Alexi remind me to email and insert the name the person at ten. Am today or remind me to phone. You know the person at eleven am and then he will give you a reminder notification at that time it's a very very useful little tip
Improving the Restaurant Industry with Voice Technology with Derrick Johnson, CEO of Encounter AI
"Today my guess is Derek Johnson the founder of encounter a. I welcome Derek. Thanks for being here thanks Kurt. Thanks for having me now. You've been working in the tech space for a while now. Where did your interest in voice technology coming? Yes so I've always been technologies being exposed to computers barely early. You know. And so in brochure from uncle sweat computers on various electronics. And then you know Bacne Day. We had the service call America Online and so like every time you log onto the platform. You regretted with this verbiage. You have male riding so that forced me to understand the voice possible with computers our from a technical standpoint. It wasn't conversational. Aix Time but it did for shadow will be right and so you know today. We reached a tipping point. Where it's actually possible to deliver those faces. And so I wanted to explore a lot of ideas about adult time and now was the top. So and your company encounter. Ai Is voiced technology for the restaurant industry. And I WANNA I start off by saying congratulations to you on choosing niche and really trying to dominate in that area. Can you tell us about the idea for encounter a and how it came about and what it does definitely so from career perspective. I had stints. Companies like Disney Spent some time at censure innovation labs plus I had some experience as an owner investor for the restaurant brand freshly right in numerous other regional restaurants and so I saw first hand the needs of the industry scale ability in operational perspective and I wanted to blend my data science and artificial intelligence background kind of with my love and passion for the restaurant and right in a second. It's a personal journey. No unfortunately I lost both of my parents at an early age to chronic disease right and so I decided the best way to of Transform. Health was to start at the source and one of the facts. Most people don't know as you know anywhere between thirty five to forty percent of the. Us population consumes dry food. Right and so that was our mark. How do we transform health? Kinda one of the highest impact points from their developing solution that enables contact with ordering across restaurant drive-thrus. In store kiosks. You don't have to touch the screen as well as tabletop solutions that you see you know largest sit down brands like chilies etc right. So you know what the core our platform collaboratively helps ordering associates. Meaning that they get off meant and helping then route. The customer take the order and even accept payment right plus we have kind of what we call the consumer magic. Where if you a repeat customer you know we can do various things around offering you up different preferences when that's no seasonality intentionally. You have allergies that you always wanted to take each incineration you know. And so the goal is to just give the customer a ubiquitous kind of digital enhanced customer experience that they're used to you know in their homes on their phones etc agreements to real life route right and so that was why I started. Ray I and that's what we're doing today and your company venture backed startup. Why did you Hughes to go that route? And what was the process like for you in getting funding? Yes Oh for most businesses you know. Oftentimes they're tied to brick and mortar. They're tied to physical space right and so four. Assassins business such as ours. You know traditionally that's been the domain by friends and family of comes from those type of networks or venture capital right and so for us. We took the venture capital route because we wanted to move fast and we also wanted to see customer expectations right and so that meant that one from a capital perspective we needed it right within to having networks of individuals who built world class and coach changing products with the intent that they can help us right and so the process was that we apply for venture capital via concept called celebrate right and that's where essentially investors provide capital plus wraparound services to prepare a startup founders on kind of best practices of being one a startup company but then to complement their teams. Where appropriate such that they have the scale and velocity necessary to be success? And I love if you could share with us. The experience so far from a user perspective and a business perspective in using encounter a I if you can share with us any stats or stories. That'd be great. Yuck so when you look at the restaurant industry like you know you have your large companies that are billion dollar corporations. You have your smaller mom and pop diners and cafes writing. We wanted to ensure that we had a solution work for both in our early implementation. You know from a technical perspective. We saw thirty percent improvement on speed in near human level accuracy across regional accents dialects and slaying right. And what that meant is you know often exempt as we say as you know at Burger King for example you know. The proper name of their salads. Is the rapper sound right? I don't think anyone in the history of bordering has ever said that right and so is being able to take a technology apply it to different sectors and have an exprienced customers really want you know one restaurant owner in a college town. This restaurant was right off of the expressive writing. So what was that for breakfast? You know there was a peak in demand right for lunch a peak and demand right for dinner picking the man but throughout the day largely there wasn't enough volume for him to have more than a skeleton writers. So with our technology you know breaking in an augment that owning associates such one person but now seamlessly to restaurant drive rights and so that meant that gave the owner of fighting chance to eat doors open when he was looking to shutting down and furthermore allow customer associate in the store the feel like he or she also had help and transformed how our technology has been applied and also change a lot of as and you know when you were sending me some of the videos. Some of the information on your company you had talked about when you're using this kind of AI. For restaurants not only obviously that saving time it saving money for businesses as far as they don't need to hire as many people to help with this sort of thing but you also said that more people feel comfortable to talk to an Ai. Order something then they do a person which when sometimes they're ordering more than they would so that you're actually having the restaurant see a higher level of revenue coming correct and often times. Talk to you know without college. You know if you want a lot of food and you're talking to a person sometimes you have that emotional lens right. Where like you don't want to appear but generally gladness or you don't WanNa pay that you ordering more than you should be right talking to. A virtual assistant or conversational is assistant. You don't have that we'll see higher ticket sales but also you know coming up selling respective items that potentially liked the cheap potentially no aware of also right so for example for me. I love chocolate shakes strikes with that means you know bite though from brand to brand with our technology even though the ordering dissociate doesn't know and love chocolate shades potentially our grand solution does right and so we can offer. That upset me agnostic Brian across multiple brands and that often leads to higher ticketing box. That's amazing so you're saying you could go if somebody if there were multiple restaurants using your A. Let's say you went to local mom and pop shop. You went to Chili's you Ansa Burger King that. If they were all using your they would know that you as the user love chocolate shakes and be able to offer. Hey did you know we have this here if he wanted it? Absolutely that's amazing. I love that that is exactly how signal and a I should work so I think that's really great.
How to Change Amazon Alexa Wake words
"Today. Let's talk about wake words as you may know you are able to change the wake word of your device so it doesn't have to be lexi and you can do that on a device by device basis. The way you do that is you would go into your lexi app. You would click on these settings. Then you would click on device settings and choose the device that you want to change. Then you'll see if you scroll down a little bit you'll see where it says. Wake word and then you have the option of choosing lexi but the real word you know the word or you can choose amazon. You can use echo or you can choose computer now. Why would you do this. Well a very common use case if you find that you're talking to a device and to devices are responding to you and if this is happening quite frequently what you can do is give them different wake words so that the device knows which when you were speaking to now in theory amazon has designed technology that the device that's closest you should be responding to but sometimes it doesn't work one hundred percent so that is one way around that the downside is of course you have to remember. What is the name of each device that you want to speak to you but hey it might be worth it. So that's something worthwhile checking
How IVR Design Can Help Us Improve VUI with Maria Spyropoulou, Speech Systems Analyst at Eckoh
"Think coming from a linguistic background in working in the voice industry. It has helped me likes so much because sometimes I haven't advantage because of the courses I have done for example because I have done a lot of courses on speech recognition if someone for example says let's ask the user. Do you want to get your parcel today or Saturday? Because I know how speech recognition works. I know that we can never ask for example because the system will very easily confuse the two words but also because in university we also did a lot of courses on saucer linguistics and analyzing text and Syntax and all of that and we did a lot of semantics and pragmatics and we did a lot of how to structure conversation. We even broke down humor so that was very helpful for me. That is so interesting. I personally am fascinated by linguistics. We've had a lot of linguists on this show and have brought so much value to the show she the voice space as well and you currently work designing. Ib Our systems. Can you describe to those? That don't know what it is. What an Ivy. Our system is and why you think they are just like any other speech enabled application skill killer action the IVR is some people call is the regional voice. User interface be are. It's an automated teller system. Basically that interact with callers through Internet and gathered information and routes the call to the appropriate agents. And it's on what we call the voice web while I'll be up to -cation they use the voice web. An idea does the same and that we've even have voice browser and just like you have graphical user interface you have voice user interface just like you have crow or which is a browser but collects data from servers and displays visual information to you just like that. We have voice browsers that Goto the servers and they collect information from a database. Or and they speak to you instead of displaying to you and it collects prompts any played back to you ride so this is what voice browser does and many people have been you know that connection is the same as the visual. Internet but his voice Internet the voice web. So yeah I mean the ideas where the original voice user interfaces and the most prominent well many of the most prominent people now in the industry originally they worked for the VR and all the principles that we follow now when we developed boy skills or actions they came of course from years and years and years of developing VR's making mistakes and learning how to fix them by looking at the danger. And I've your systems speech enabled skills your Alexa Google system there. They have the exact same thing so they both do automatic speech recognition and natural language understanding. They both utilized memory so when you use a skill the skill remembers it so when you use it the second time than it will say welcome back. Carry you know so uses memory. It saves that information. We save that information in the VR system so when caller bank. And let's say you say hello. What can I help you today? I and you say yes. I would like my balance than you hang up. Then you call after a week. The system remembers it. So it might ask you. Oh Stein you called. You wanted to check your balance. Would you like to do the same thing today? So we call. We have that functionality as well in the VR system and of course the whole design process is the same Flows we have problems. We have intense addresses says slots so it's the same reason. Just the different format and you're saying to me before we started this podcast that you actually think there is a great advantage of. I the ours over skills or actions. What would you say that is? And why do you think it's such an advantage? Yeah they have a lot of similarities. Ivr's skin actions are capsules. If you're talking about speak bad there's also defenses but the greatest difference is that when we are building Ivr's we are using enterprise scale platforms and they store the audio files of. What the user say so that we can improve the system. So let's say if I want to see how the recognition of number is doing in my system. I'll just go and download one thousand Watts. One thousand audio files from the server and then. I'll put him through the grammar that I have created and then I'll do some other process called Junie Save that I have for example eighty percent accuracy and Ben. I can walk on that and see why did not recognizing everything. Why do I need to change is my prompt? Not Clear is my recognition by grammar's not covering all the cases of numbers or in my cutting off the user too early so I can work with that but when you have been alexis killer Google action. You don't have access to those audio files in neither platform and he's actually one of the highest requests from the developers. What you have is a transcription off. What's the system? Thinks they use their said. Of course that is highly problematic because mean what is. Let's say that I have restaurants and people can order food and I have named my dishes with is like extraordinarily extravagance like the Magic Fountain or the Super Kelly Preciado Shas dish or whatever and a user strung to order these foods. So then if the system doesn't give me the correct transcriptions of what people said I don't know what my client orders so I'm less a human actually years to those audio files. You know what was said. So I think that's the great disadvantage and I think in the future there will change.
Amazon Music Options for Alexa
"If you've been following along you know that over the last couple of days. I was speaking about the different types of Amazon Music. Offerings and how it is now possible to listen to free music on. Lexi while I want to clarify this a little bit and in fact I received an email from a PR person at Amazon who wanted to clarify a few things. And I do appreciate very much. I want to clarify with you. So here is what is the actual information about the different types of music offerings. That are available through Amazon and how you can access them on Lexi. First of all there is an Amazon Music Free Tier. This is the new on. That was just announced last week and it is a service that customers can enjoy without any cost at all. There is no duration limit. And they don't need to do anything to set it up. It is by default with Lexi it offers music for free with ADS. You don't get specific access to specific songs but you can request certain music stations. And so I'll give you some examples you can say. I want to listen to pop culture or country heat or rap rotation or Canada. Now where you can say play Billy Bush play music play music and you will hear music stations that play that music but you can't necessarily specify the particular songs okay. So that's Amazon Music Free Tier then. There is the Amazon music free trial and this is a different experience. This is the free version of Amazon Music. Unlimited and you can test this for a limited time currently. It's three months for free. If you WANNA keep using that afterwards then you pay for the service. There are no ads and the customers can request specific songs and that was launched in September twenty eighteen and then there is prime music. This is what is included in the membership. If you are a prime member so in Canada prime members can stream over one million songs for free including hundreds of playlist and stations and so on. That's Ad Free on demand and that comes with your prime subscription so I hope that helps to clarify some of the services. There are a lot of options there. I think it's great that there's a lot of options. Don't be overwhelmed by the option. Sometimes when there's a lot of options it can be difficult to know which one to go with but obviously the free tier is there for you to use. Enjoy right off the bat if you want more control and you want to be able to specify certain songs than you either. GonNa have your prime music with your prime subscription or you're going to be subscribing to Amazon music unlimited but again. There is a three month free trial
Alexa Healthcare Skills with Dr. Bob Kolock
"I'm curious because like you said you've you've you've designed now eighteen skills. Did you teach yourself how to code along the way or how did you get these skills to do that? I you know I have to compliment Amazon. Who's still have a lot of good documentation all along the way There were opportunities to learn for free or minimal between what they provided in. What are some of the Code Academy a? There's there's a couple ones that are out there that really minimal charge. I so I learn Java script books on it but a lot of trial and error. And it's gotten to yet so I never knew Java scrip- I worked the website. I mentioned I use coal fusion probably burdette. I've heard of it but that's about it. That's not so use co fused. I haven't Do Some Aung. Php I'm sorry. But I learned along the way again. There are a lot of times I built the skills. I probably built fifty steals but majority of those were learning skills. Like okay gotcha. Well it's really impressive. I it's very inspiring to know that you can. If you really WanNa do this and get involved you I mean the resources are there to go and learn it and start to create these things that have real value so I think that's that's wonderful. What can you share any thing that you're working on next top secret or any other plan coming up? Well I'm the one I start. I started working on this over the weekend And I think I might submitted later today or tomorrow so really so I'll tell you I'll tell you what it is. It's the concept is again trying to focus on the good things in our lives so the draft name of this is gratitude law. Yeah it's very simple. What it asks you to do. There are real functions. You will tell lack Alexa three things that you're grateful for. Okay and you do that as many times as you like in then you could ask subsequently tell me my blessings and it will ran the Maya through your list and tell you three random things and yet it's not the track my doses a lot more conflicts and pop located those functional. This is more. Let's focus on the good things like kindness counts and the things we should be thankful for. We're seeing a lot of that and social media. I think you know one of the big things. Thank our first responders doctors and the nurses who are in the front line. Those kind of things by so. I'm hoping people again. It's ready to be out there. I'm not sure we're going to keep that name gratitude blog but anyway I'll let you know change but now but again it's that purpose in mind. I'm I'm also like working with one or two Companies that are trying to do some like an adviser yet works Ireland. You know I guess just to finish off. I'd love for you to just share how people can contact you and how they can get in touch with you if they want to chat with you about maybe working on some of these projects with you or otherwise just getting touch and having a chat with you about your thoughts and ideas on the stuff. Well my email is probably the best way is our a Kato Nello. Ck One and she mail dot com. That's probably the bass have linked in Robert A CO lock. Md The official. May I yeah and I would love to hear from people while Bob? I really appreciate you taking some of your time to chat with us and chat with listeners and myself It's a real pleasure to be able to connect with you like this and I certainly look forward to stay in touch it and seeing what your next projects are Following along with all these great skills
Interview with Carl Robinson live from Project Voice
"What are you noticing? What are some common themes that you're hearing show so? I'm asking the questions of the people that I've been into seventy now since I've been here. One of them is that agencies are noticing. Their clients are moving from proof of concept projects from come from the budget just to prove the point that voices thing and that can help them through to that full budget. So I think there's definitely a movement now there's optimism and the projects in the APPS that people are building are becoming more complicated more integrated into the systems of the business. So that's positive. People are paying for full voice apps. But there's still uncertainty around discover ability so clearly the the model that people are transplanted from mobile into voice isn't working as as hoping there isn't a great APP store so that's an open question. And people have got different ways of tackling. I think the model and these component marketplaces that envisioning a future. That isn't individual APPS. They're more components that you can revenue from developers can revenue from by having them integrated into a larger experience. There isn't direct invocations to these APPs. I think that's really exciting but could be one way. That voices improved another way or these cross. Go Promotions or being able to invoke some fancy from one school to another but definitely. I think that these smart speakers are very intermediate technology. Voices got way more potential than a smart speaker fixed object on the desk. We can talk about some of the predictions between the space. I think you know what get excited about is every person I've talked to. So many NE- shes when you're talking about education or you're talking about cars or you're talking about fitness and everybody's got this need and they're figuring out how to use voice in a way that works for them and to me. That's really exciting. You know it just becomes more clear as a use case of what you can be doing really well joyce straight if you start to look a little bit broader and you realize how many people are working. Invoice is incredible. I mean I could do a podcast episode every week on a different subject. I never run out. We can add. It's true so you were saying one of the things you wanted to talk about with some predictions you have for twenty twenty you again because you have an interesting background. So you're working voice kind of development side but then you're also talking to so many people are getting a lot of information so when you're thinking about those things as a whole what are some of your thoughts for what voices GonNa Bring in the future. We'll I think a lot more people are going to be interested in learning the voice calls and I'm seeing evidence of that everywhere so does really fast. Growing interest seen voice developers purchasing utilize skills causes on my site that people are going through the very affordable that ten bucks to learn the basic skills of owning an APP. There is compensation designers that purchasing compensation design courses. Robo copy again. There's Lincoln for that and there's no copies great. Had Him on the show have you. We'll we'll we'll post sooner. Maybe I don't know when this will pose. Yeah he's doing great. Thanks for that space. And it's a serious cause. These are not because you can do in an evening. These are serious commitments. That people are paying hundreds of dollars for and they're selling so that really gives me hope that people are putting their money down the optimism in the industry and it's worth that time and investment. The other thing is obviously business. People are asking more and more about voice. Now we saw the sound guy and at the end of the last year or something like comments went in there that I did really well. We see the launch voice masters by the Vixen lab. Steve involved with James Porter. They're great people were again. Everybody's so passionate about this education so I think that that helps propel it forward. It does come station yesterday with Zach Gerard from the Puck University Missouri Alexa Club for the students so in literally. They're going on tall. He's got club they build these Alexa APPS and other going on tour light showing them off and getting more people into the fold as one of their own. They have their own APP in the university. Of what you scores. I know what classes are coming up. They all these things. So we're seeing things Levels Ngozi people to the tech showing interest people investing their time learning it. So that's that is a growing trend. I think we're GONNA see more. And more of really positive. Some of them will exciting ones than about the thing. That's most exciting for me. The novel uses the like. You're saying it's so broad so four five of these that I would say that for me. The most exciting festival I would say biometric authentication a second conversation with execute from ideology yesterday such Aku Tak basically at the moment as you know because voice assistance you have to log into them right to get your personal information to get your own APPs to have anything that access your own data you have to link it to your Amazon account or you account. Whatever but with biometrics you could literally walk up to any small speaker or microphone in the world. It's not talking and with zero logging. It who you are. It would grant you access to your data to your impersonal configuration. And if you go and that's really important I think is why because it's conversational interfaces you and I having a conversation now if I wanted to just bring Lexie or Google assistant into the conversation right now and just as a quick question about. What's my calendar softening? I couldn't because I'd have to log into it because it's your smile speaker. I couldn't do that on your phone. I can't just pick up your phone log into your phone. Phones are very private and smarts because at the moment kind of that they have these default open interfaces where I can ask general questions like a question about Google search pedia or something but I can't access my personal is services and as personalization connect your awareness so important for these loss assistance to be able to guess correctly. What your intent is so that is a huge one looking to be more secure as well. Because they've got life check so I've been learning about these multi-modal likeness checks. They can have cameras looking face making sure the or moving lifelike way and then not holding up a photo trickett and the same voice checking that against the database as well as other senses as well as putting all of these inputs together to make sure it's you and you're a real person from consumer side the business side. Everyone's asking about it so that's great to hear we're hearing more
First Person COVID-19 Information
"For monday. And today i wanna tell you a little bit about covert nineteen feature. That's now been built into lexi as you may know. You may have heard that for now. A couple of weeks lexi. At least in the united states was able to give some advice when it comes to cope with nineteen your concern that you may have the virus but that wasn't available in canada while i want to let you know that now it is and what they're using as the information source is the public health agency for canada. And so if you ask these questions. And i'll give you two examples. One of them is lexi. What do i do if i think i have. Covert nineteen and the other one is lexi. What do i do. I think i have corona virus and lexi will take you through a short series of questions To assess your level of risk of having the virus and then we'll give you some appropriate advice. I have to say that the way goes through. The skill is very very much. Like the way i had my skill. Coronavirus doc. poor got pulled amazon. So mixed feelings about this. I think it's a great service at amazon's doing i have to say i'm disappointed. A little bit in fact that mine was pulled and it really was doing pretty much the same thing as this skill nevertheless. i understand as you may have heard me talk about it in the past that This is the way amazon's going to protect the information that's being
"Lexi make me laugh!"and other Alexa Commands
"Here a couple of things that you can say to Lexi Lexi make me laugh. That's one job so basically tell you a joke when you when you ask to do that. Here's a very interesting one that I have since enabled and it's this this command Lexi. Tell me when there's a severe weather alert and you have set up Alexi to your particular location than when you say that it will confirm back to you that yes the next time. There is a severe weather alert for cities when Mikey's maneuver it will. It will tell me when there is whether alert so that's pretty cool and I we'll do one more for fun today and this is a practical one as well if you want to learn about nutrients in particular foods you can just ask. Lexi you can say for example. Lexi are the nutrients in an apple and she'll give you all the all the highlights stats on apple's so there you go. I have some fun with
How to Build Habit Forming Voice Products with Nir Eyal, Wall Street Journal Bestselling Author of "Hooked"
"Does your interest in psychology and Technology Really Begin? Frio quality the first Baltic. The psychology portion. So for me I think you know I have to trace it back all the way to my adolescence. Believe it or not I used to be clinically obese at one point in my life and I was always a overweight. It's actually an obese. Kid I remember. My mom took me to the doctor and he had this chart. It's okay. Here's Normal. Weight jeers overweight. And here's you. You're like well into the obese category and I remember it from an early age and I remember it my years years. That food seemed to have this power over me that I felt like it controlled me and I was really fascinated by that particularly. I was fascinated by the marketing. And how a product's design Like how they designed the the cereal boxes look down all characters. Look down to the kids. We catch is why was always fascinated by that kind of stuff and to some extent. I blamed it for my obesity but over time what I discovered that was rootlets. That blaming the food companies didn't serve me that what serve me was learning really why I was overeating and I wish I could tell you. I was over eating because McDonald's made delicious hamburgers but really I was waiting for the same reason. The vast majority of people who are overweight or overweight is because we eat our feelings right. That's why I was over eating in my case I was over eating because I was sad. I over eating because I felt lonely. I was over eating because I was mad at myself and felt guilty and shameful because I had overeat and so it wasn't until I broke that cycle and understood the real reasons why I was doing things against my best interest that I overcame this problem. I still have to watch it. You know I have a tendency to overeat especially emotionally. But it wasn't until I face that fact and stop blaming things outside of myself that I finally got control over this and so I think it was that same fascination when I discovered this new tendency to over consume not food but information that when we got these amazing devices I became fascinated with how good they are changing our behaviors and so my first instinct was. Wow we could use this for an amazing power for good. And that's why I wrote my first book hooked which was all about how to build habit forming products. Because what I did. The book published in Two Thousand Fourteen so I had a few years to learn from companies like facebook and Google twitter instagram. And what's happened slack? I wanted to learn from them. And then democratize these techniques so that everyone out there could build products that build healthy habits and people's wise and that's exactly what the book is done over the past five six years now. The book has made a an impacted every conceivable industry from fitness APPs using the hooked model to get people hooked to exercise. The way sick does a case study that I put in the second edition of the book companies like cahoots the world's largest educational software. They just went public. They actually found company using the hope model to get kids. Hooked onto this educational product. I was an investor in Ankara a product that does in your space the audio spaces the product that use the book model beautifully. They gave me a call. They told me the hooked model. I said it's amazing. I want invest. Let me put money into it. And they just sold to spotify for report over well over a hundred million dollar exit spotify and so the idea behind. The first book is really. How can we get? People hooked to healthy habits. But given that I've spent over a decade studying the psychology of how to Bill Habits I also know the Achilles heel these berry engaging sometimes habit forming products and so we can use the same information in reverse. We can use it to help us break the bad habits that don't serve us and that's indestructible is all about. Yeah well thank you for sharing that. I didn't know that I think got like you said it's not just for businesses. I think people a lot of people have an issue with over eating and especially during this time when everyone's at home so it's a weekend golfer this and you had said in your book that forty percent of what we do is out of habit. So what does this mean how? Our habits actually triggered yes. Oh habits are in adaptive traits of our species. Many species have habits habits are defined as these impulses to do a behavior with little or no conscious thought. And it's about half of what you do. Every single day is prompted by these impulses to behavior out of little or no conscious purely out of habit and so the idea behind habit forming products is what if we could use those same habits for good so it's not just the social media companies in the gaming companies that are able to change our behavior. We can use these same exact Habit forming techniques deeper psychology to help us build good habits life. Yeah and the reason I wanted to have you on. This show is because they had found an article that someone had posted on your website using the hooked model for Amazon Alexa. And so we are in the voice technology space on this show today and a lot of feedback and when. I said we were going to have to show. Some people are like oh I love him. I've used as not offer my voice technology product. And it's working and so again. I want to congratulate you on that. That's music to my ears. Is the hell people building products out there right. It shouldn't be the game companies and the big tech companies that use these techniques. All of us should use these techniques for good reasons right for to help. People change their lives with healthy habits. Ed So exciting and so for those. That are they've heard of it or they're kind of like okay. Well how do I use this again? Because it's a voice tech space in this show. I'd love for you to kind of take us through the hooked model system. But if you're able to not only described as kind of four pieces but also how it could work for voice. Technology may be given example. Whether you know aren't are kind of a made up example so that people could kind of understand how they could use it in a great way for their own thing. Sure yes so I take your bank. If there's a habit forming technology that we want to tackle is there something in particular like I wonder what makes this that so habit-forming is there something you from the voice technology space as a whole the challenges? It's like more and more people are having smart speakers in their home. More PEOPLE WANNA be using it. Consumer adoption has increased. But there's still a lot of frustration consumers where maybe it's not working as well. It's not answering their questions. People use at one time. And so it's idea. How do we get people to understand how to use technology more as a habit in a good way in a way that helps them be more efficient in this day and age germ-free helping businesses music and so it's always that question of how do I get people aware of the scholar? I but that they'll keep using every day and again in an ethical. Great way right you know so. Let's do this one and we break down. A I think a very successful habit forming products. And then we're going to look at where I think there's some deficiencies when it comes to the voice interface when it comes to the skills on the Alexa so that article that you read broke down. What makes the Amazon Alexa product? So habit me and I think as a device itself it curfew displays the hook model. And that's what this article was written about. Somebody took the hooked model and wanted to attack down to wait what makes Amazon Alexa habit forming. And and how does it fit to this model and certainly does and they were going to look at some of the skills election why I think some of those are not habit-forming but I will say before we dive in? It's clear to me that forming habits as someone who is creating a product in or out of the voice space is increasingly important today. Because what we've seen over the past decade is that the interface has shrank. It's shrunk down so we went from desktop member. We all had big old desktop computers on our work and that went to laptops so the screen got smaller and then it went to mobile interfaces so now the spring is even smaller and now it's on wearable devices rights and now the screen is even smaller and now the interfaces even disappeared altogether right so now these are the interface right. The ear buds in our ears or the Amazon Alexa. There is no screen anymore and so the opportunity to trigger people with what we call external triggers. Right the things on the screen the the by now click here. Do this do that. The external triggers. There's just less real estate to trigger people with those external triggers. And so that what that means is we have to trigger people with internal triggers that if people don't remember to use your APP right if your APP isn't on the home screen they're Gonna. Forget it's there if your skill if you're Amazon. Alexa skill isn't top of mind. If it's not a habit people don't use it and so it's more than ever important for us to create these habits because there are fewer opportunities to trigger people with these external triggers right. There just isn't a screen is disappearing jennings becoming so ubiquitous that there isn't the interface to have a flashing Pinger. Ding telling you to do anymore. It has to be prompted out of habit.
Amazon FireTV Stick with Alexa in Stock
"I know that a lot of us are looking for things to occupy our time while we are indoors. During this social distancing or physical distancing is I like to call it one of the ways that people have been doing. This of course is by watching things on. Tv and the Amazon fire. Tv stick which of course is controlled by Lexi. In fact has a remote that's voice controlled Had been out of stock until recently but now it is finally back in stock and you can get it and it is a great little device if you are looking to bring some smart elements to any TV particularly if your TV does not have smart elements built in. It's on for fifty bucks right now. The fire TV stick with Alexa. Our voice that is the regular price but the point is that it's back in stock now you can also get a higher definition. One offer twenty dollars more. If you WANNA check it out you can simply go to l. a. In Canada DOT CA slash fire TV. That's my affiliate link. I do earn a small smallish if you use it up. But there's no extra cost you whatsoever and it's a great great little gadget and again it's voice controlled through. Lexi you to say like Lexi Open Youtube or Lexi open particular channel and it just takes care of everything for you so it's really a really nice to
Why Circular Conversational Design is Best with Alison Greenberg, CEO at aflow
"Was reading online. That you have a pretty impressive background you went to Yell. And you studied anthropology you played in the Symphony Orchestra there. And then you did some work in the arts for Awhile and now you work in voice technology and there's been a lot of people that have come from the creative space so I'd love for you to talk about briefly your journey into how and why you got into voice technology years ago. Yeah absolutely well. One of my favorite things about this industry is how cross-disciplinary it is. There's really not one background of people who under boys and I don't think many different in that respect but I will say that really from the time I could talk. Language wasn't just the way I express myself it's Mike Currency and so music is something that I was always drawn to. I played music in high school and College. I still to this day. I studied anthropology because of how central language was to it as a social science. I didn't study English or history. I studied a social science because I loved looking at language as a tool and as a currency especially in ultra contacts and in the voice industry but actually with my company of flow we started with chat bots. Language is very much currency of conversational user. Interfaces or curious as we call them and so you know voice and chat go hand in hand they are. Interbay says that requires specificity precision and entertaining use of language but the design principles across voice and chat. Can you really different? And so- entering Voice Technology. You know it's kind of a misnomer. I didn't enter voice technology. I entered chat and that was because when we started flow. Mico Gandara South Miller was actually the driving force behind beginning not company and he was noticing automation taking he was noticing the role of AI in businesses in communications and he started to build the baht of an NBA all star name Russell Westbrook at the time of Oklahoma City Thunder and that was our first bought and then we started to build from there realizing that we scale communications we could even skill personas and brand identities into these conversational experience and so while we believed that automation and I were powering communication. We also believe that is really immature. I don't know if you hear this often but do people ever talk to you about kind of how I is lacking yes. That's definitely something that comes up and I know especially when it came out a couple years ago and consumers used it. There was kind of frustration and so I feel like there's now this like element of education and awareness of like. No it's growing and and we're working on it and getting people to understand that totally. Yeah I mean in technology. You hear a lot about the hype cycle rate. So we might be in that trough of disillusionment which is a piece of language. I just love it's kind of various the trump disillusionment makes sense. Alexa is a teenager. You know came out. In two thousand four chat bots really the dawn of chat bots was in the mid twenty tonnes. We are looking at technologies. That are not just immature in some time. They're immature in the sense of the amount of work that has to go into making them seem less so this industry needs our help. Our words and our design for it to actually work. It's not intelligent yet right so if a is a teenager you know. Teenagers can crash your car. Teenagers can make a lot of mistakes and do a lot of damage especially on the part of brands but teenagers can also change the world so just look at Greta. Van Ver look at the kinds of young people who are driving social change today. That's the approach that we take to chat and voice it'll flow and match. Why we built the concept of conversational design is because we believe that we have to work together with these systems and with the power moderation and conversation design is actually the most important part of Charlton boys today. If these systems are designed well technology to incredible but it's not going to work welter these her. Yeah which brings me to. You made a comment in another interview. You did how you talked about. Hamas boys conversations are linear and what you do out of flow as you really work on creating a circular conversational design. Can you describe the different? So people understand it and why it's important to what you do at a flow hersher. Yeah so out of what we developed. Circular Conversation Design as our attempts to fix these broken visual and verbal designs. Keeps the industry has kind of had to back dialogue into the tools that we have to build it. And so I think really voice and charter just like any industry were almost only as good as our tools and so what we do to kind of choose actualized or conversation design. We talk about a traffic circle. Have you ever been a England or actually you live in New Jersey? I was GonNa say we definitely have traffic circles in New Jersey? So yes perfect. Yes so we'll have talking to people who've been to New Jersey because you're intimately familiar with the roundabout traffic circle. You know you have to get on a certain point and then you make turtles people who aren't from UK or New Jersey. These very confusing carry. I've learned But the cool thing about around about or traffic circle as you can get on off any talk and so if you miss your exit you just keep going in the circle. You have another opportunity to make that exit once you exit you can drive through the backup but you always have an opportunity to get back on. And that's how human conversations work the tools of the trade up until now have kind of destroyed the potential conversations. I in my opinion because we've mainly used the decision tree right. So that's linear design thinking conversations as linear. But that's not how we speak. You know I could talk to you right now about projects for doing it a flow. We can pivot to women and boys. I could ask you what it's like to live in New Jersey. That's how communication works. There's so many circles within circles. There's so many overlaps in and crossed actions and so we had a great experience actually Boy Summit last summer we were really lucky to be part of Amazon's conversation design workshop. One got to take some great echo. Show fives and They disqualified anyone who designed using a decision tree. And so that kind of shows you the way that the industry has been. I know a lot of designer still used decision trees. And it's because it's how away to understand the computer logic but we don't conversational napster and we think of them as a set of nodes that are all linked to one another wherever and whenever possible in a circular fashion and just like that traffics. Are you have to be able to get on and get off at any point? In time we should be able to return to the part of the flow to the extent that the platform we build allows us to do so we should be able to return to order the flow midway through at via
Get A Reminder at a Specific Time
"Today I've got a quick tip for you. If you find that you are running around trying to do all these things in your home now that we are home and trying to remember what you have to do when when it comes to emailing or scheduling your next grocery order or pick up time or all those other things that we're trying to manage. Here's a little tip. You can simply get Lexi to remind you of something at a particular time of day. So let's say you need to send somebody email at two o'clock in the afternoon and you want a reminder five minutes before that you can simply say lexi remind me to email fill in the blank. Whoever it is at one fifty five PM and Sunday she. May I ask you a question to clarify? Exactly what their mind is. Four or the time But that way at that time you'll get a little audible chime from Lexi and she will tell you what that reminder was set
Conversational AI with Israel Krush of Hyro.ai
"So I'm Israel Co harder and Seal Jairo A. M. I am roaming around and McCurry started late. Two hundred days early defensible says when was in charge of extracting considering message amounts of data for operational needs. That may studied computer science. The district says coming from a machine. Learning Beck rounds started working software engineer. I Inc than than at various start companies from cyber-security at the move the product management Was Product Manager head of of a couple of companies and then most of the state said gazillion. Mba DID MY MBA at Cornell University. This typically the new compass on woodsmen Thailand. And that's actually where I met with. My Co. founders from Cohen. Who studied at Cornell is master's in computer science? We actually met in machine learning class. Wow and do use in disband narrative Dick Campus We knew that one spin out than we actually got exposed to the polyphemus Alexa Google home divisive. And we're very excited about that. That we don't have this in Israel yet am so first of all very excited and then we got a bit disappointed by South. The use cases that it wasn't Tackle as we started exploring I the voice migrant than being dial natural language understanding market including jet right and when we understood that there is a lot to do there. I called a friend of mine. From beyond from eighty two hundred who are Scipio and Co founder and then we also a master's in computer science but he actually studying linguistics in Caroline and research. The English neighbors. We have this unique expertise in The industry it's called their competition linguistics or Google. Five years I that there could search link salmon beyond the USA and then Google Duplex which I'm sure a million happy group at at Google created spoi- suspended scheduled appointments for you restaurants in her salons headed amazing about the. That's right. I remember that I remember that very that was big news at the time wild. That's amazing so you guys really have a lot of expertise coming from different backgrounds but all very relevant to what you do in very interesting so how. How long ago was this that you all met like? How how? How does this company? Yeah so minimum. Method Cornell Tech and I know for the fifteen years but the company fall immediately after graduation so incorporated in June twenty eighth Dean so Less than two years ago. Talk about what we do but basically on on the concept had that accepted to news roundtable accelerator local leading accelerator in New York City And who went from there by developing the MVP getting our first big pilot We have something that we can actually converted to annual contract. Raised are around in a four million dollars the less July and today we're at the end of seventeen people in New York City California and Delaware. Wow that's great. Congratulations on that. So far that's amazing so to tell us more about the company for so what what is it. What do you guys do absolutely so I wrote? One sentence is a black play conversation. I blog form four healthcare providers. So let me break down. Abates conventionally I as I mentioned we're trying to focus on but also the so as long as it's natural language that we don't care about the medium actually understanding natural language in healthcare providers wanted to start with and enterprises organizations Massive amounts of data and That this data is heart navigating and maybe patients or general users. Find it hard to find. Whatever they're looking for or complete the tasks in the transaction did they want to complete and finally in that's the most important aspect of our solution is the blogging play. So why research assistant markets and the generals market. We've learned a lot of a lot of the existing solutions are based on a creation platform so Us As a company gives innovation the creation platform where they can define their intense and build workflows or conversation flows officials says X. replied with fly with another Blind we maybe Detroit Branch Users set and found it to be Embargoes There's friction at both the deployment and maintenance organization so we said we try to look for a completely blogging play approach. So what we do. Is We actually up into the existing data sources of the organization scrape them and we basically translating the the date now? Two different data structure which is a knowledge graph which is composed out of the main entities Andrew attributes and disconnections when this ended his attributes and this is our own representations of the Beta and which we can query natural language sessions. Really give them an embedded that piece of code they just copying base to their Website Call Center. Alexa Google and they have their voice assistant or Well basically the content. Yes so I'm not a computer scientist. That seems like maybe you can just explain that a little bit. How are you able to go? And when you're working with different organizations which which presumably have different ways of organizing their data take one piece of code and yet make it applicable to all these different organizations. Yeah absolutely so. I'll explain a one of the main use cases we've found valuable for healthcare provider is is helping their patients. The physician find the physician based on various attributes of this position when talked about their constructing. This nottage raffle and is a natural In this case the entity is a physician. And I can you might be a geology locations that the accepting insurance length that they accept and so on and so what we do. Is We actually go on by this website? And as all of their physicians went Beijing has been so we scrape them. And we don't care whether it's under the physicians or tens of thousands of physicians with scrape them build this knowledge graph and then on every attribute that the wasn't the data we can basically retrieve the relevant dancer. And I'll give you an interesting example show when we first deployed and we thought about you know people can ask seems like looking for cardiologists to speak Spanish. And ethnic cleansing the upper east side right location language specialities insurance men and so on so we destiny the beat and we actually gave to the first female user to death and she asked for an and that's just the use case that we didn't we didn't think of why a person would fit there by gender. Maybe you think it makes a little sense liquid even think about it was amen to recline with the relevant results. Just because the data was there it was a gender female man for each physician. And I think that's the barrel of actually being based on the data says trying to imagine a pretty finding dates. That's very interesting hot. So was essentially intelligent enough to just use the data. That was there but but bring that back so. Wow very
Voice Dating - Marek Mis from OnlyOne
"Started thinking okay. What about Bronze Wold about other experiences? That no when you have on mobile phone. I'm not actually sure why. I started thinking ops especially today was already married to get that point. My wife is listening. Yeah it's nothing to do with our relationship glory. It was very interesting to not see any of the big brands. Such as marched with calm Kim the hinge and so on end potentially wise. That is because we don't have as cream to deal with and if there's not a screen than there is no way for them to advertise but also the way for them to offer the food experience in the same format as they do bomb Wa fault. That's interesting you said. Two things one is that they keep doing things the way they've already done that. Serve a big change on that side but also that they can't advertise. That passed monetization. Isn't Claire The stage? Yeah Yeah exactly month. Physicians a huge feeding voice area in general but for this particular vehicle if we can call it that way very prominent if you want to date someone we wanted to see them first but then I thought okay well. Let's challenge dot that's sleeping around and used to our advantage. She used to my advantage. If I'm thinking about building a new dating platform so I came up with completely different set of rules for dating APP. Which is no swiping on thinking. Not swiping has created such a huge shift in humans behavior. Yeah when it comes to date the I personally don't really like it. Another thing is judging people by their picture in a fraction of a second. I don't think that's right either. There's so many interesting. People were interesting stories behind them. Maybe not necessarily. He won't date them very oddity. Really want to hear what they have to say is very true. Yeah things have converged on the hyper superficial instagram generation. Disturbing everything from microseconds worth glance. Really not the way that you should be interacting with people and not just from moralistic point of view but also just from a practical point of view. Often when you speak to people you uncover things about them and you find that lasts more than initially expected. So it's not in your own best interests to be doing that. So the idea of only one was blown. How does it work? And who's it for you? I mean this particular demographic. I'm your dentist. Your beat had love seekers so hope project I take it more as a proof of concept to see what's possible for not having his creed in front of you so it's more about the research and the possible. Mums after rolling up is proof of concept of public. Gave me more insights. And speaking of demographics the average age is thirty. Five years old three times more men using this platform than than women was. Yeah well I think that that would probably align with some other taking up statistics. Statistics interesting says around. Thirty five is all because I understand that. This is the young generation that take to these interfaces more readily but perhaps they don't have access to perhaps they haven't been introduced to them in the same way as the people who are involved in building at and it's not like sometimes these voice sounds perhaps there are only used within the bubble of the voice industry and that US asked as opposed to the Mall Mass Marquette. How did you mock this thing? What was it just word of mouth? Did you do any marketing? Did you expose the out too? So I didn't do any marketing fad. Also for one. I don't really have any budget to market it out yet. Second is just a proof of concept to see if it's actually going to walk interesting thing. Is that people do these. Cover this up on this implicit face. So they don't really ask to talk to only one which would trigger the application they ask about finding too low or setting me up for a day that's a very very interesting facts and I'm glad that Google redirected them to use my app rather than giving them some basic centuries not huge because I understand one of the most common requests for electric. Actually marry me inferred a request for true love for finding an actual partner and they're all being redirected your out. There could be win foyer. Beaten how to explicitly put in your code that you handle those types of requests. Is it taking it from the example utterances even and it's decided? Well this looks like the closest match so well my plan was to hijack any vocations such as can you marry me. Can you find me too locks up on me please help me? I'm not entirely sure is working or not. A lot of that depends on Google on how they handle those requests but every now and then they do redirect traffic to my ob- which is a great sign. That's why did you have an idea of the proportion of traffic that comes from explicit and vacation versus implicit. I did looking tonight. I haven't done that for a while. But it's usually around two free percent so it's not massive just you. Three percent is the implicit okay. I see I
How to Play Music on Multiple Echo Devices?
"Today I wanNA highlight question from a new member of the community Holy Ronald and she shared a question in our facebook group. If you want to join our facebook group you just go to l. a. In Canada DOT CA slash community. But let's get to your question. And she says I have and Echo Dot and I just bought an echo. I think that means that she bought a different one and I was trying to connect them so they would both play together. But it can't seem to figure it out. Hopefully someone can help. Thanks and first of all I just want to thank all the other community members all of you. Northern Voice Members Stepped up here. So you've got Nancy Wall more and Kathy all season. Hope I said your name right and Julius Adler boy these are tough names for me today and Craig Ward so a lot of People are have stepped up and answered this. But here's the deal. The best way to do this is to set up a group and the way you do that is by going into the Alexi APP. You go into your settings you go into devices groups and then you can create groups and essentially group ECHO DEVICES INTO CERTAIN CATEGORIES. So that when you say for example play in the kitchen or play everywhere. Whichever of the devices are assigned to that group it will play the music in that region. The only thing you can do is try to simply say play everywhere and that will play it in all of your devices wherever those are so I hope that helps thanks again for the
Alexa Commands: 'Tell Me a Story' and 'Word of the Day'
"Talk about some commands as I like to do on. Saturdays commands that you can say to Lexi. I've got a couple of different ones where you can ask her to tell you various types of information here so let's start this off. The first one is simply just saying lexi. Tell me a story. So if you're bored get her to be a storyteller and she does a great job with sound effects and all that sort of stuff number two and I think this is really really good right now with what's going on in the world just simply say Lexi tell me some good news and she tells you some. Really Great Heartwarming Story. So that's another one. Tell me some good news and the final one is. If you're looking to increase your vocabulary this is a nice one. He say Lexi. What's the word of the day? And it gives you a new word. It gives you a definition. It uses the sentence. So it's a way for you to increase your vocabulary.
Future of Voice Shopping with Shilp Agarwal, Co-Founder and CEO of Blutag
"I am here today with the CEO and Co founder of Blue. Tag shop our welcome. Thank you for being here Dr Officers Today. Yes we're in Princeton New Jersey today. It's very exciting and I noticed that Lincoln was doing some research you had started in the jewelry business and you created this company this e commerce business. Can you tell me a little bit how you got into that? And what did you learn through that process about ECOMMERCE at the time? Absolutely so I got into that business. My background has been pretty much intact and Prior to starting dot I was working at another company where I was managing a lot of their internal website infrastructure. So when Back in two thousand and a lot of websites going online It just seemed like Julia was when it was still wide open. People were there was a lot of books. A lot of household items you could buy but there was no Yup Luna was a company that we're doing diamonds and patterns call Internet diamonds but there was nobody focusing on this mass market affordable jewelry and So I went down to Adam and district by knew somebody who essentially was had a cousin who was a big manufacturer out of the Julia Daman district in New York and pissed him the idea of starting this Selling Jewelry Online. And then we kind of just took it from there so you know and and a lot of the learnings that I had from that business actually helped me get involved with what I'm doing now with voice and the reason for that is that you know we didn't have a lot of other startups back then. Our business was not like venture back. We didn't raise like millions of dollars through venture capital getting luxury to lose a lot of money every year Revenge money and we just kind of took it from there so you know the only way for us to kind of survive especially when it came to dimes like that two thousand eight payment luxury goods selling things. People don't need was really a challenge and You know at that point. We kind of look back a lot at a lot of personalization so you can call it like Bay road designs you know. How do we make sure that anybody who spent something like fifteen hundred dollars for their engagement ring because they were? That's what does the target audience. How do we make sure that a good chunk of them also by that reading banks from US right and not even that at that point we would add another whole new set of A lot product line doing battle party gifts right so it was just about. How do we take a customer The cost to acquire customers extremely high. The only way it was gonNA make sense if you've ever do kind of personalized experience for each customer and segmentation was just not an option you know since then from me. This one on one presentation has been really big. You know whether it's things you need whether things you don't need luxury items and then I'll go back into a little bit of later in the days when we started seeing these initial voice devices started coming in you know Voice Assistance Alexa. Not even that many of them around but for me it was an instant reaction that understanding. Somebody's intent through voice and delivering personalized. Shopping is how bulk of digital chopping. Shoot eventually happen. And that's how I was born and you own the company with your brother which I I always think. That's interesting when people decide to work with a spouse or a sibling friend. They've known for years. What does that like working with your brother? And why is it important that the two of you created this together a few years ago? So yeah I'm working with my brother I think is something that I feel like you know we are first of all very different personalities and I think that really helps us kind of get to our You know what what that does is that you know. There's a lot of times where I might have an idea for example where it is something that I feel maybe is more like a North Star Idea. Right on that point Him being the brains behind all the technology that we have you know so. He's working on a lot of platforms. Before just like I've had startups. He's worked at startups also but his focus has been making sure that. How'd you take a technology company and make it scalable? And that's what he's done all his life so when we talk about you know. Let's say a lofty idea It is great. We don't say that okay. We're not going to get there but having the right path to getting there is something that you know. That's where I get that from him and at the same time I think I just feel like it's just like a little different Relationship when you are able to kind of be able to wake up in middle of the night and have an idea that you want to talk about and you literally can just call Dr. I think that's a unique quality that you don't do that a lot of co-founders even at the other stage but I feel like I can always do that right so even before starting the company I remember even previous businessman he was not in modern that you know I would always remember just walking to work and having some idea of Iran Christmas. Their sales are going really crazy. Like they have some tech issue like literally just getting into the habit of calling him so even before this business. Several years I've always consulted with about a lot of the tech needs that we have to scale a business and I think it was just such a natural thing that when I started this thing. You know it's like we already have this thing going on for the last five years even not working together so why not. Just change that so
Feeling lonely? Isolated? Your smart speaker can help (seriously)
"Show. I wanted to talk about how smart speakers could help those who feel alone. They feel isolated as we've all been quarantined at homework. Ninety five percent of the country has you know. Of course we know. Technology can help us feel connected and stay entertained. I'm talking about video calling over zoom. Or what have you with your friends or streaming Netflix show? That can help. But did you know you're smart? Speaker can help as well. So that's what I explored in this week's column so here are five ways that you're smart speaker. Such as an Amazon echo device or a google could help you get through these challenging times number one. A lot of people aren't aware that you can make free phone calls to any ten digit number in the US or Canada. In fact there are three ways to make a call first of all. You WanNa wake up your device by saying it's wake word. I'M NOT GONNA say it here and then you can say. Call John Smith or Mary Jones or whomever as long as they're in your contacts on your phone that's connected to your smart speaker. You're good to go. You could just say the contact name and you could say of course work or home or mobile or whatever secondly you can say dial and then say the number. The ten digit number or third. You can even use your smart speaker to call a local business. You could just say something like call the Home Depot at the corner of first and third and it will try to find that location and call for you. So that's one way you can use your smart speaker to stay connected number to play games. Some are Solo Games like the magic door for Amazon which is sort of a fantasy. Choose your own adventure kind of tail. Welcome to the magic door. Our journey depends on the choices. We make your first choice begins here with three roads. One leads to the mountains. Another leads to the see. The last is a spooky path into the dark forest. Of course you're going to choose the spooky paths right or you can play with family members like a game like song quiz which is kind of like name that tune and you can also play against someone in their home in your same city. The Third Way you can use your smart speaker to get through. These challenging times is to play music as research has shown music can be an effective therapy to improve your mental wellness and with more than fifty million songs at your Beck and call. Smart speakers might just be what the doctor ordered. You cannot only ask for a particular song or album or artist or genre or playlists but you can also get creative by adding extra words to get specifics. Such as asking for a live version of a song or add the word remix or cover version or something like that a fourth way to use your smart speaker while feeling alone and isolated is to hear some jokes. If you feel like you need a laugh you could say for example. Say the word. Tell me a joke and you may hear why was the chiropractor so busy back to back meetings Wa wa. Or here's one from Google nest. How did she know? The snowman ignored her greetings. He gave her the cold shoulder. Oh boy I didn't say they were good jokes and finally your smart speaker can also guide you through. Mindfulness and meditation sessions on Amazon device. You can say the word followed by open guided. Meditation and that free skill will open and it offers a different session every day. Typically three to eight minutes in length a soothing voice will walk you through the various exercises. Here's an example. The per visit Bonnie scan is to simply check in to see what's going on in your body with open curiosity. There's no need to judge or try to change anything you own Google device. You can say the wake word followed by open meditation guide. Finally if you use meditation APPS like call or head space. Both of those popular APPS also support Amazon Echo and devices wall.
Echo Show 8 on Sale
"Today. I've got a really good deal to tell you about on the echo. Show eight at the time of this recording. I can tell you the price and it's really good so unfortunately can't promise available the day that you hear this so if you do hear this check it out. Here's here's the bottom line. The echo show eight is the emiddle size. Echo showed device with an eight inch screen. It's typical the regular. Price is one hundred sixty nine thousand nine hundred seventy bucks okay. It's on sale right now for one hundred thirty so it's forty dollars off but it says if you buy two you save another twenty dollars so that brings the price down even lower and now we're starting to get into the range of what like the Black Friday. Boxing Day sales were for the echo show. It's not quite there but it's getting close so if you have been looking for an echo show eight This might be the time for you to pull the trigger on it. Go thing mention if you don't know as I am an affiliate for Amazon and for those you they use my link. I do appreciate that very much. I do get a small commission. And there's no additional charge to you whatsoever so if you choose to do so just type into your browser a. l. e. x. a in Canada dot ca slash echo. Show eight with a number eight. And it'll take you to the website and you can check it
Adam Greenwood and Dr. Arlene Astell discuss alleviating loneliness in care homes
"So we'll get started here The audience wants to know what we're talking about today so I'm going to give each of your chance to describe the product and say this is what we're doing. This is the advent of it and this is why it matters so adam go ahead started for us last year when I watched a tedtalk. Khuda what makes a good life by Robert Loading and he said a Hob- professor and he was talking about the Harvard Study of Adult Development I'm sure you guys are aware of it. Seventy five years seven hundred plus men and then about two thousand that children where they were looking at the work the hung life and the health people from lots of different socio economic backgrounds For for an unprecedented length of time and the. I suppose what the amazing results were that it wasn't about upbringing. It wasn't about health or money. It's good relationships. Good relationships keep us happier and healthier Social connections all good for us and ultimately loneliness kills and I was doing some research And I came across a piece by a UK charity Kool aid UK and they said that around half a million older people. So that's sixty five plus you can go as long as a week without speaking to another person We as an agency is digital digital agency have been looking at ways that we could use voice. Tech- Lots of different Scenarios over the last two years and this is something that I felt really stormy about And so we wanted to find out if we could use voice tech- to help to tackle the problem of loneliness. In order people excellent Arlene so my interest in this has come from working with older people and trying to get technology into their hands to make lives better The this many existing off the shelf devices and APPs we can download really have functions that can benefit people but often the pros has tried to connect people with the technology trying to find the people who will benefit has being challenging particularly came to us with some work. A few years ago is set to pay 'em a network of Ph D. students who are looking at Health and wellbeing in later life. And how technology could help and one of them was very interested to work with the the people who are really hard to reach people who are lonely. The people who are isolated who may be not having contact with services but sitting in their own homes with Shrinking social network shrinking an ability to to make contact to make new contacts. And how could we stop to to look at where they emerging technologies could could assist them and particularly things like Anything would make new social connections so I was up to see delighted to To be connected with with Adam and Greenwood Campbell when they wanted to start looking at putting boys technology to to tackle loneliness excellent. So what is the product do? And how do you deploy it? And what's been the response what we wanted to do with this study. First of all was just find out if the if the acts of talking to voice assistance would help in in tackling learning us so what we did is So we've been working with an organization called Abbey Failed. I'm here in the UK they They have a bow About four hundred retirement living homes around you can't about seven thousand residents so We all stem if we'd introduce Alexis Google assistance into some of the residents rooms so that we could start to do some qualities studies about the Their effects on loneliness. And that's that's when we start to work with Arlene to help us to try and understand initially how to gauge loneliness in order to people And then often the study we could find out if it made any Tackled it in any way
Drop-In or Call with Alexa?
"Is the question that I got through email. And it's from Michael East and is a fantastic question really common question in a really really pertinent question. Given what's going on right now with the whole social distancing thing so he says this. This is this question right. He says in order to keep keep in touch. My mother-in-law we purchased to echo shows. Okay Great. They're all set up on my count and they communicate well in our house right now. Is it a simple matter of just dropping it off dropping one unit off at the mother-in-law's house and then getting on her Wifi and we're ready to go? Meaning we would simply say call Omar from our home and we'll connect to her. So here's the deal with this question. Michael this is a great question so if I'm understanding you correctly when you say that they're set up on your account and they communicate well in your in your house what I'm assuming you mean is that the eco- show for you and for your mother-in-law are both under the same Amazon account now if that's the case when you bring it into her home and you set it up on her Wifi my understanding is that it is still under your account correct. So you're not actually going to be calling her which you're going to be doing is you're going to be dropping in because when you use the drop in feature it's like an intercom and it's like it's virtually in the same home because it's in the same account and so you're going to have to give that echo show a name whether it is. Oma or whatever it is you're gonNA then se on. Oma The other thing that you may have to do is you may have to make sure that you have enabled the communication settings and that's done through the Alexi APP on the communicate button at the bottom. And then you'll see a drop in tab and it will allow you to choose which devices you are allowed to drop in on so you might want to set that up before you bring it over to her house. I hope that makes sense when you would use the call feature if it's somebody that you're calling through a device through an echo device but you're not on the same account you're calling an independent person so I hope that makes sense. Please let me know if that doesn't answer your question. I hope that does help. And if anybody else has any feedback on that then feel free to join the discussion on twitter. Just you can use Use My twitter handle and I will make sure to share out the information might twitter handles Dr Terry
Fun Amazon Alex Commands
"Saturday. I love to talk about different. Commands that you can say to Lexi. Here's a couple of fund wants for you today. The first one that I can suggest you try is just simply say Lexi surprise me and see what happens a little bit of How shall I put this? Let let or almost of the word lexi's musical talents or is this the first one. Here's another one completely different. If you have a dog you mean May Enjoy this one but you can say to Lexi Lexi. Tell me a dog poem and our throwing one sort of along those lines Lexi. Do you like dogs or cats and see what she has to say. I bet you can guess what she says about