Power Up Your Resume For A Job Fair - Part 3
Welcome to another successful encore career podcast being brought to you by central ohio area agency on aging nationwide insurance ina source and in our special episode sponsor the resonate coach. I'm brad johnson longtime volunteer with employment for seniors and with me is executive director carol van triska carol. How are are you doing great wonderful. We are in the middle of an incredible series of podcasts on creating resumes and <hes>. You know it's it. We're sorta chuckling going well. We should have probably done this. I but i think that this is a wonderful way for us to get information in small pieces so that we can help our clients methodically worked through creating their resume because it's so important not just so that you can apply for a job but you're going to be a great job seeker and a great interviewee because you're gonna have a good handle on all of your skills and accomplishments by the end of this so our series of podcasts are including things like you know what's the basic information we include or not include on resumes <hes> our accomplishment statements and individual which will bits and pieces and all that they include <hes> that should be on your resume so we've already gone through. What's the purpose <hes> resume formats formats lengths appearances on the last podcast. We did a lot of detail on. What's the contact information. What should you have on their. What our summary statements those are critical on a on a resume and had a great conversation about that so hopefully you've also heard that podcast and work experience wendy dates go in how long and how far back or your work experiences all of those are important pieces so today we're you're going to conclude that area that section on what to include in a resume and that will we'll talk today about volunteer experience experience in the value of volunteering on education and training and the big issue is what not to include on a resume so let me introduce our guest today sharon hammersley is the principal coach of the resume coach where she helps job seekers conduct a twenty first century job search and sharon is also a longtime supporter in volunteer from appointment for seniors sand the career transition institute as well as our facilitator for our career search workshops here employment for senior so sharon welcome again to podcast programs. Thank you carol and you know. We've had some really good conversations so i'm looking forward to our conversation today. Wrapping up what you should and should not include in your resume right so we're going to get through this and we wanna make sure that everyone knows this is the third in this podcast. I cast series so if you were referring back to go back to the previous podcast catch up with us and let's talk about all of the the bits and pieces that are important in your resume so once section that <hes> folks are sort of lost with a lot of times is <hes> that notion of of volunteer experience and i used to always tell my students you can be a volunteer packing a box at a food pantry or you can be a volunteered that food pantry and coordinate other groups coming in to volunteer or donations or events so whole different ball game in in terms of the experiences that you're getting from that volunteer experience so let's talk about that so sharon <hes> one of the most important important things at employment seniors are volunteer corps so we talk a lot about our volunteers and how wonderful and very professional they are and and we actually did a podcast on volunteer so refer back to that but i think that <hes> individuals don't see the value or understand understand how valuable you can learn new skills and hone skills in a voluntary experience. So when do you differentiate that. It's a volunteer experience or work experience. And how do you put those onto a resume. That's a great question. I tell people that the only difference between in being a volunteer and employee is the money going into the bank often volunteer experiences are extremely valuable as part of your work history. If you think about it <hes> perhaps at some point in your career. You've <hes> volunteered for a significant -nificant <hes> event organization and you're providing your services pro bono for instance i know of people at career transition institutes their financial people. They volunteers treasurer. What could be more important than treasurer because those are the money folks. They tell you whether you have money in the bank and really when you do something pro bono. It's it's like mastercard says you know everything else. Priceless it is was actually priceless and volunteers are priceless so if you are doing significant volunteer work pro bono in your field that can actually go as a regular experience on your resume in fact right now if you're between positions and you're looking for for a position but you're volunteering in an area where you have significant skills. I tell people just put that on your resume as a regular regular experience. That's what you're currently doing and i think carol you've recommended this for our employment for seniors seniors volunteers absolutely louis our employment for seniors volunteers and i can't even tell you how many have come in volunteered done a fabulous job but found the job and we lose them but that's okay. That's our business. That's what we're supposed to be doing but our volunteer counselors are critical to not just the operations of the agency but to each individual client who comes into see us and get them on on a job search on the right path how much more valuable that can be and they're using very high level skills to do that. They can put that on a resume somme we put it right up there at the top of experience as long as they designate in their title that they were volunteer. There's nothing wrong with that. An employer understands that yes and many employers actually liked to see this type of experience on a resume whether it's featured under your experience section or as a separate section under volunteer experience because most employers really our community minded. They have their own initiatives. They see if they see that. You're already involved in the community. They know that when they call on you as part of your employment also to step out into the community and beat volunteer volunteer that you're more than willing to do so right so i think that that's very important and also if you think about it for a minute if you're currently looking for your next position and employer will often ask you so. What are you doing with your time while you're looking for a job and looking king for a job is a pretty much fulltime job in and of itself. We all know that but just to be able to say <hes>. I'm helping employment employment for seniors. I'm one of their volunteer counselors right now and you know i've had over the past ten weeks when i volunteered with them. I've actually interacted with twenty five clients and help them get started on their job. Search and i think that makes a really good impression on an employer lawyer. You know the other thing too from the standpoint of mature job seeker <hes> there are often times that you want to update some skills and it's really hard to do <hes> if you if you don't know where to look i mean i. It's not that it's hard to update skills that can be done but if you don't know where to look if you go into an agency and say i need to update the skill. Is there anything that you need have done that matches as i can be learning. I'm willing to give you my time to learn and you'll get this job this task done and so sometimes it's really the only way somebody can increase their skill level so that i think that that's a it's a great message to an employer that somebody is willing to go over and end above to learn something new and to be better prepared to be a great job seeker yes. That's definitely a win win both for the job seeker and for the next employer and for the agency right at the job seekers volunteering at absolutely yeah well next we want to look at the education in training session and and i think as a mature job candidate you you can attack that much differently than just get young coming out of college having nothing to fill in that section well. Let's play with here. Yes you do <hes> you know new college grads <hes> they often list their degree he whether it's coming up or whether they just got they list that i and that's perfectly appropriate for them but as a mature job seeker <hes> that information and becomes less critical the further it is in the rear view mirror so there's several ways that you can approach this first of all. You definitely definitely need to list all of your professional certifications for instance if you have an r._n. License you need to list that. Its its current or the state of ohio and maybe you have an r._n. License you maintain our licenses and other states but you need to you definitely need to list passed that licence with a suitable hieaux license number and the date expires if you are for instance a project manager when you have project managers certification. Where did you get that from you know and how current is it. Some people get a <hes> certification and then they let it lapse financial planners. They have to have certain like series seven zero sixty one. I don't know what all the numbers are and and they do have to keep those current through continuing education so all of those are very very critical so <hes> and then if you attended attended college or university if you graduated you list your highest degree first but if that was if you got that degree sometime ago you don't need you to list date. This is one place where dates are not record actually should not be listed so let's say that you graduated with a with an m._b._a. So you just put m._b._a. The ohio state university and if you had a concentration in finance or marketing or whatever it is you can list that but then there's a question that i often get to from people well you know i went to who <hes> ohio state for two and a half years but i never completed my degree. So what should i do about that and there are a couple of different strategies here and there are some pros and cons about all of them if you were <hes> attending college and you were studying towards a degree and it's in the area that you're now seeking employment in and maybe you've actually been employed in that field you just kinda got hired and you never got around around to finishing your degree <hes> you you can still list that degree without any dates. At all say the ohio state university course i work in finance marketing and business administration and that's what you're working in now so that that all works very well. <hes> some employers may be a little hesitant about this. This is the con- they may say well okay. So why didn't you finish your degree and then you need. You have a really good answer for that. Most of the time it's simply well you know somebody thought that i was a really good higher and you know <hes> i i would like to get back to my degree at some point but right now you know i've got all the qualifications you need so you do have to be a little bit careful about that. <hes> then finally <hes> the whole thing about high school or g._d. Some job postings specifically mention shen highschool or g._e._d. In that case you know high school diploma while i'm high school no date great yes so that that's what you need to put in terms of your education and training one thing too if they've had college time even if they haven't finished college they don't have to put high school yeah because the assumption is you can't go into college unless you have a high school degree or g._e._d. So don't like again. Take up space. Take up a real estate if you don't have have to but i think that the over arching <hes> message in this section is not just that i've taken coursework coursework and you're going to check and see with ohio state or wherever i went to school that i actually got my degree the messages that employers have jobs jobs that need to be done. You need to show not only you can do the job day one but that you have the capability of growing with that job of learning more of being and willing to learn more and having the capability of learning more so this section is included not just that i went to school and finished in nineteen eighty but that i have done other things. I've been a lifelong learner. I've taken up on opportunities to learn more and continue to do that. Had an important for me. Yes especially if you if you seek certifications in various fields or if you take coursework even like encore sarah. Let's say say that one of the qualifications for the job is advance excel us and actually you haven't had much experience with that but you've got encore sarah and and you can prove that you completed whatever requirements there were for that advanced excel course that you took through coarser and if <unk> ask you could actually show that interviewer charts and tables and <hes> other things that you've developed using the knowledge that you gained in excel bill from that era course exactly ex- and and there are a lot of those kinds of bits and pieces of requirements in position descriptions and that would be hard for somebody to get and these are easy ways to show that you can do that job and that you're willing to do whatever it takes takes. The learn something that maybe you don't quite fully no at the sacked because your job is going to cheat. You could be ready to do that job on day one but over the course of your work there something's going to change and you're gonna have to learn new things right exactly exactly and <hes> <hes> <hes>. I have to say that there are a lot of our mature job secrecy do that in a lot of them to give me the glassy eyed look when i tell them they need to keep learning but it it's a really important important thing and i. I have the impression from talking to employers. It's going to become even more important as time goes on so even if you are working working right now listeners don't make an assumption. You're going to be in that job forever. Always assume that you need to continue learning so and that's ask you know sharon and i worked together at ohio state so you could tell where to academic sitting here. Now we have gone through all of the bits and pieces of what has to be on a resume. There's a huge list of things that should not be on a resume or that are kind of up in the air so give us some ideas. Okay okay so one thing. I sometimes see when i review resumes. People will include hobbies and i say well okay. Why did you include your hobby and they say something along the lines of well. I thought it would make me a more. Well rounded person in the employer would like like that now. Maybe maybe not okay <hes>. If you're applying for a master gardner job you better have a one acre garden and that's not actually a hobby anymore right very much so but but other than that really <hes> an employer could even see that as you know well. I wonder how how much time they spend on this and you know if their hobbies game of thrones are they gonna be playing it on the job. Who that's true true issue the message. You want to send across. No where did that section. Why did that section exists then why because traditionally it's always been there. Obviously we're talking about it so it's it's been there for who knows hundred years. I'm wondering if it may have started wear a gentleman who were really good. Golf wanted to work for people who are really good at golf off. I mean it could be simple as that so i see this being more emphasized volunteer bobby yeah and again a real resume may is real estate. You use the space. The best way you can and hobbies are not going to get the job unless there is a really true direct direct connection and that doesn't happen too often. Yeah that really does not happen that often so then there are some other areas that get to be very tricky. Okay <hes> on a resume. You should not include any information to the extent you possibly can about being saying what's called in legalese a protected class and that includes anything like <hes> racial ethnic background national origin religion sex although we can sometimes determine that especially age if over forty especially <hes> familiar status and in any sort of physical or mental challenge disability <hes> all of those things things can <hes> you may say well. They're going to figure out my age probably but there's things that we discussed that you could do that and they're probably going to figure out whether i'm male or female maybe but that that shouldn't be the focus of it <hes> now now. Some things get really tricky because you may be volunteering for a religious organization political organization and advocacy organization was asian and that can get really tricky because <hes> generally speaking we try not to bring our politics to work in our religion to to work unless it's a specifically <hes> unless the company organization itself is specifically oriented that direction so what i recommend people is if they for instance were the volunteer for a capital campaign for a new wing on their church that they simply list that volunteer capital campaign <hes> for my church <hes> managed a team of six while in tears raised seven hundred fifty thousand dollars now that's pretty impressive and at the point at which you actually go into the interview you're probably going to have have a reference from some somebody on the leadership in that organization and that's great so by then it shouldn't be an issue. It's just a matter are of finessing that initial step when you don't really know who you're talking to next so that can be quite a challenge sharon. I just thought of something thing that sort of the flip side yeah so if a candidate has worked for a political organization political campaigns state local google parties whatever and suddenly they don't wanna do that anymore. Yeah then you're talking about okay. Well you know i was in this party and the people who aren't in that party aren't gonna hire me so again. Maybe that functional resume yes come into play which we talked about in the first podcast so oh that the emphasis is on the accomplishments and your skills as opposed to where you worked. Yes and that's a very good point so that would be something to again. Think about and for listeners remembered functional resumes are not easy to do and they have a place so just work with with somebody who's a a really good resume coach <hes> or an agency like employment for seniors to work through that process of developing a functional resume talk. That's a great suggestion and then there's a question about <hes> any sort of disability and and again that's a tricky question region <hes> if the if the disability does not affect your ability to do the job in any way. There's no reason to disclose now. Sometimes i'll use myself as a personal example. I have a little bit of hearing loss and it would be very challenging for me to conduct an interview with somebody if we were in a noisy wrong so at the time of the interview scheduling what i i would probably say to the person helping scheduled. Interview is <hes> just so you know. I do best in interviews when i'm in a quiet setting. I i don't even mention my hearing loss i i do. I do best so. I'm hoping that maybe you can accommodate that and that's all you really need to say this section. As all of the sections truly are ways of showing an employer that you're the best candidate so it's always done in the the best light <hes> with the best information that you can give without being negative or pigeon holing yourself into any little cubbyhole such his age or or gender and it's it's you only give the information that you have to and it's always done in a positive light. That's correct. Yes and i think that's the whole purpose when you get down to what the resume is really all about. That's the whole purpose of a resume. You're always putting your best foot forward and you're you're telling that potential employer. Why is that they they really need to have you on their team and i will make this point to if an employer for any reason <hes> seems to write you off because of any on your resume in whether it's age or <hes> anything else that you put on your resume. That may actually not be a good fit so <hes> i. I always say to people well if the employer wasn't real cool with the fact that you were. Maybe a little older than their average candidate that it says that doesn't say anything about you. That says something about them. So you wanna put your best foot forward and you want to really find that employer. Match that employer that's right for you and the resume is a critical piece of that wonderful so if we wanted to summarize all the bits and pieces that go into a resume from when we talked at the last podcast about contact information and experiences in the summary statement <hes> the <hes> volunteer experience france education training what would you say are the top like three or four tips that you want to give to our listeners. I would say the first i tip and this is this is just this actually goes without saying be truthful. Yes be positive but let's be truthful <hes> there. There's a whole probably millions of threads out there among recruiters on various blogs and dan web pages and things about what they discover about candidates. That's not true right and so you want to be truthful but being truthful doesn't mean hiding hiding your light under a bushel either and actually that's what's going to be our next podcast is talking about how not to hide your light under a bushel how did discover discover and right and explain your accomplishments so number one be truthful but number two don't hide your light under a bushel how confident in what what you're saying and doing and i think the fourth tip that i would really give is make sure that you you know that that really you make a big effort to understand that employers needs because if you understand that employers needs and you are good fit and you articulate that that really will bump you up in terms of their willingness to want to talk talk to you and maybe even offer you the job. Those are great great tips. I'm going to add one more and that is don't be afraid to get help on your resume. Don't do a resume by yourself. You have to have other sets of is seen it not just for the typos and the grammatical errors but just to make sure that you are getting all of this great information into your resume exactly wonderful share. Thanks for joining us today. You're welcome glad to be here circle to seventy media dot com.