139: Everything You Need to Know About Working From Home (But Were Too Afraid to Ask!) with Amy Porterfield
The presenting sponsor of rise is ziprecruiter. Ziprecruiter the smartest way to hire. Hey guys it's Rachel and I'm here with my friend. Trent Shelton was how you doing. I'm living a dream man. We you tell listeners why we're hanging out together right now. We're hanging out because we're launching my new podcast straight up and I'm super excited. Sell rat if you guys are already familiar with Trent. He has millions and millions of fans all around the globe who come to him for a very unique style of coaching. Yeah very unique for sure straight so the point is real as I can put it straight from the heart and breaking through those negative mindsets breaking through of what holding you back in and start. We haven't people's lives along for love that so if you guys want hear more you're already listening on a podcast platform. Go subscribe to straight up with Trent Shelton. Let's go let's get it. Hey guys four anyone who is working from home either. Managing a team of people like I am or maybe you're solo preneurs and you're working from home during this time. Or maybe you work for a company that has used social distancing and doing your work virtually. Today's episode is for you. We made the decision a little over a week ago to have our entire team. That's about sixty people all work virtually and that's not something we've ever done before so I reached out to one of my best friends. Amy Porterfield and I asked her what the Heck I am supposed to do. How do you manage a team? How do you do all the things and also how do you say productive when you could really easily go in your room and take a nap? Because you're working from home and sends. Amy has managed a team virtually for years. She had all the answers. So today's episode is our conversation which I hope gives you a ton of insight and also is a really authentic raw discussion between two friends who are entrepreneurs in this time period. I hope that it is helpful. I hope you enjoy it and like always I would super appreciate it if you would screen shot. Today's episode if you liked it and put it on social tag meet TAG. Amy and tell us what you thought all right. Here's the conversation with Amy Porterfield. I'm Rachel Hollis and I've built a multimillion dollar media company with a high school diploma and the Free Information I found on the Internet in the fifteen years that I've been building and scaling my company. I have become deeply passionate about helping other entrepreneurs to do the same so each week. I'll be sharing tangible and tactical advice and inspiring interviews with the same intention. Bees are the tools to change your life and your business. This is the rice podcast. It's such a crazy time because normally you would say like. Oh I'm going through this crazy thing at work but in ten days it'll be done right and that's trippy meow is. I'm like I have no idea when this is done. It's scary that parts and are sure I wanNA keep telling my audience like of course. I'm scared of course I'm nervous and if I'm not in action I literally will go to a dark place for a moment like right one hundred percent like yesterday. You know those taxi on. I mean a not great day and I literally it just felt like I just hit a point where I was like. I have made ten thousand decisions a day for the last ten days. I feel like I'm going to have a breakdown and so I thought I'm going to go. I literally just wanted like though. Now Scroll Social Media which is what I would normally do just like. Oh let me go look at pretty pictures watch stupid videos problem. Is that in this season with every look pretty picture in stupid video. You're also GONNA see staff about the world and it just the answer. I can say for sure was not what I did yesterday. That was not the answer So I won't do that again. I won't go like oh I'm gonNA chill out my bed and like scroll nope that for sure is not the right choice right now but I love that. You're like in of course this is you. You're being honest new. Always Open with your whole audience about everything but I love that. You're like and I did that. I did that. And that's not the answer. The answer I literally put myself to bed early like a toddler. Oh all right you ever have those times you're like PMS senior justice. You know what I need. I'm going to go to bed early and I need to be better and I got up this morning back on routine five. Am did mind. Typical morning routine did a really hard workout just to like get my mind right because I think we're going to have to all of us clean to the certainty of the habits that we know work and that we can do inside the walls of our home. Okay so let me ask you something really quick. Since we're on this topic the fact that we don't know how long this is GonNa last for like. How do you repre hit on that? I don't even try. Yeah I don't think it's helpful for any of us to go win an how and whatever I think especially from a business perspective. I am just planning for worst case scenario in every situation now and I think that my teen honestly I think team might think I'm a little crazy right now because they know so. My thing is cash reserves. I've talked about this a ton and I believe in super-conservative with cash and always have it on hand and so I keep saying we're safe but I want us to act like we're not because if we don't act like we're not what happens if six months from now we're not safe anymore. We didn't like I really think as business owners the worst thing you can do right now is wait and see. I totally agree. I think you gotTa do something you gotTa make moves. You gotTA figure it out because I am already. I don't know if you're seeing this but I'm already seeing business owners. I know who were like. This is going to ruin. Yes have you have you one hundred percent and they're all doom and gloom and and this is a little controversial for some people but I also see people that think. They just need to give everything they have away for free. I'm like that is not going to help our economy. Yeah no no no I. I think that you have to like how how and look. I really take it very seriously that I have a staff of people like us when I when you hire someone. You're giving them your word that you are going to do everything that you can as the owner to have a company that will be there so that they have a job. Yep and so I mean I don't know the whole thing is crazy so it's like immediately. My brain went into the mode of how do I just make it as safe as possible because there are people counting on me to be able to pay their rent like I've always said that like oh they're paying rent or their car payment but more than ever. I made it sound. I don't know I. This may be sound like doom and gloom. But this to me is a reality. This is going to victory the economy. I just well. We're already seeing it for already seeing it. There's no way that it can't. There's no way that is like I. It doesn't mean we can't come back. It doesn't mean there aren't silver linings. It doesn't mean that there aren't because there are companies right now. Who are doing the best. They've ever to happen in the right industry but this will people will lose so many jobs will be lost so many companies will close down. Like that's not me being a fear monger? That just is okay. But here's the twist I have to that with. So many companies shutting down in people losing their jobs. I believe in you know. I teach people how to build businesses online. So I believe if we continue to find new ways to put offers out there that resonate and relate to people and we're very compassionate about where people are right now. We hand sustained during this time so that we can eventually hire the people that need jobs. Oh I am in one million per cent agreement I feel like we are so freaking. Lucky that he had companies that can happen. Virtually because what I'm hearing from my community all over the place is like I'm an optometrist. What do I do I own a coffee shop? What do I do I own a salon Du and I am like Oh. It's so hard because it's not to say that there aren't ways to navigate but if the bulk of your business requires you to literally be in physical proximity to someone else or if you have a luxury business. Meaning you sell things that every single person doesn't need and the economy tanks. We'll suddenly people will clean harder than ever to their funds. So the fact that look you in our so raking lucky we oughta have a business that can be virtual and I think that now more than ever like. How do you figure out? I mean the joke is like this. Not even what guesses about. I know you're listening to this right now at really to ask yourself how can I make my business? Virtual and don't don't say like oh it's not possible like freaking figure out a way because I think that if you can't figure out how to make some part of your revenue stream digital right now something that people can access online. I'm I'm nervous. I'm nervous for you. I agree and I think that it's really tough to say this in. We're I think you and I both agree. We're not sugar coating any of this. You may need to make a total pivot and that sucks. Like a bummer. And what's your alternative like? You might need to make a total pivot from the steps. They've taken inside the APP to what they're doing outside of it. It's great to see how Uber is committed to safety and to continuously raising the bar to help make safer journeys for everyone for starters. All drivers are background checked before their first ride which includes driving and criminal history checks and for those just in case moments. Everyone who rides an drive with Uber also has access to an emergency button in the APP. Quickly connects them to nine one. One and now Uber has introduced a brand new safety feature called. Ride check using. Gps and smartphone. Sensors ride check can detect if a trip goes unusually off course and check into provide support. Ride check is just one of the ways. Uber is committed to safety. Learn more at Uber Dot com slash safety? That's Uber Dot com slash safety honey. Yes what's the hardest part about working together about working together? I think right now. Probably the hardest part about working together is that we are doing it at home with our four children. Because we are so Shalita distancing ourselves. Hey Noah honey can you stop playing with the cups remember? We're going to be real quiet during our ad recording also hard working together hiring people. But here's the thing guys for real you know that we have partnered with ziprecruiter. They have been are presenting sponsor of the rise. Podcast this year and it feels like if you're in this position where we are where you are working. Virtually FOR THE FIRST TIME. And you're trying to find someone who specializes in working virtually or if your team is virtual. It means that you could literally hire anyone from anywhere. In the entire world the possibilities just became endless and finding the greatest person in the universe for the job that you were hiring for is something that you cannot do by yourself or if you tried frankly you might look into it but you might not trust. The experts. Ziprecruiter is so effective. That four out of five employers who post on Ziprecruiter get a quality candidate within the first day. And right now you can try ziprecruiter for free. Just go to ziprecruiter dot com slash rise that ZIPRECRUITER DOT com slash R I s e Ziprecruiter. The smartest way to hire I mean I will tell you we immediate like already we. We're not pitting out of what we do. But we fully pivoted out of how we structured our company. Which is why I wanted to talk to you today. Just so we started this conversation or two friends who are entrepreneurs or just sort of talking about the realities but I asked amy to come on the podcast today because amy has always had a team. That's virtual yes so first of all. Were you explain what that means? Yes so I have always had my team in other parts of the world usually just the US but all over the US and the only way that we work together is online through video conferencing and through different channels to do instant messaging and to get on a cell phone but there are people on my team that for over a year too. I work with them and never met them in person. And so that's how we do business leaving right so amazing and the thing is I had. I made the decision last Greek. Those like it's been ten months but I made a decision last week that we would go to a virtual office we felt like that was in the safest interest of our team for everyone to not be in a space together so about sixty employees Gathered up their laptops and pained up their desk and went home. And I fully cry. Balls out You dead broke. My heart also upset because I think the the Goddamn is truth and I knew what I think. A lot of people don't realize which is I don't know when we're all going to be in the same space again and that made me really sad because being in the same building getting to come into work each day with these employees is literally my favorite part of the job. My favorite part is then and the community and the culture that we have together and man were killing it on slack. Dams Cardi's you know were doing seemed out sets. The today's theme was like bright colors. They're already jumping in on the culture. But I just it made me sad and then the other reason honestly was it freaked me out like I know is a leader. I know how to lead people by having our meetings and stopping by someone's desk and so I was like after I stop crying like amy. I need you to walk me through everything you know about how to be productive working from home and also how to lead a team virtually yes and and then. I was like we'll shoot. Can we put it on the podcast? I'm for sure not the only leader who's who's wondering about this right now. So what can you tell us that you've learned over the last however many years a long time doing it this way okay. So I'm so glad we're talking about this so needed right now and but when Rachel for SAS me about this. One of the things they said was well. There's two perspectives here. One as a business owner which we're going to talk about right now but also one just as somebody who's never worked virtual and was just asked to go home in work and that's a whole different ballgame. I know we're going to touch on both but as a business owner. I think one of the biggest things for me was to make sure that I set expectations not to be the person who is laying down the law and having tons of rules but people need to be lead right now and they're going home and not really sure what you expected them or how much they should be showing up or how to show up and so. We have always had tools in place to help us with expectations. And you already mentioned a few but I think we need to start at the top with the little structure here and as a business owner. I subscribe to three tools. I could not live. Without number one would be zoom zoom skype. Whatever you WANNA use but you guys have to be showing your face like. It's not enough just for them to hear you. They need to see you in. You need to see them as a business owner as well and so you guys are killing it with that game because not only. Are you doing all your meetings on zoom? You're having fun zoom as well which we could talk about the culture too but you gotta get some kind of video conferencing in place and make sure everyone knows how to use it. Know how to log in like how to do it because it's important number two we use. Asana so you and I have talked about this before. But it's a it's a project management tool. It's not the only one there's tons like Trello and base camp and Monday. There's other ones and they're not very expensive so you can look into them. But it's a project management tool where all the projects have to go online and they have to be managed like who's doing them. What are the deadlines watts going on with all of that because where you could walk up to? Somebody's desk and be like what are you doing with this campaign right now? Like where is it? Those conversations no longer happen organically. We need to be tracking them somewhere. So what do you think about this whole online management of all the action items and stuff like that well so I will be honest? My team loves ASANA. I am not super well versed with it but I was like I am going to become an Asana champion. We called an Asana. Ninja would really like to be that I and by the way you guys. This is not a sponsor no no a lot of brands. Were literally just telling you what we like to use So I went on the very first day that I was here working out of the House and I made a like a our key objectives or milestones so that all of my leaders would know these are the five things that we work on because my biggest fear with everybody being at home is that I would have sixty people rowing in thirty different directions. So it's like if I can say these are the five objectives and I don't care what you did before if you are not working on one of these five things you are doing something wrong so that was a huge shift for us and I. We have a weekly. We've always had a weekly recall Ho Combo so but weekly team meeting and at weekly team meeting which happened on Zoom. I presented them with the five objectives and I presented them with a new Like taskforce's basically been new groups that were working against each of those objectives and the crazy thing was people are working on something. They've never worked before their teams. They've never been on before all the sudden. They are reporting to leader. They've never like everything changed. Your and it has to. It has to has to because we needed. I basically took like okay. Who Are you leaders? Who could do? Who's the creative? Who's the project manager? Put them together a now. Give them a group. It was almost like I'm a teacher. I was trying to even teams for like kickball where nobody can have do. Not even have you know fair representation on the team that they're on But Okay I love that you said that. You put out those initiatives and said like this is what we're doing because it just made me think of something. I also have started to do something especially in this climate where I am making short videos for my team saying okay guys. Here's where we're at. Here's what I'm thinking or guys were making a lot of pivots. I bet that stresses you out. Here's how I want you to think about this. I think we have to manage. Our teams mindset through videos like that or through meetings like that as well so I've been showing up more on video right now for my team because like you just did. They need to hear from you. They need direction right now totally. I'm also going to say for those of you. Who are listening at home. Real talk I am working at home with a toddler toddler. Outside my door crying. Oh we're all GONNA pretend is not their daddy will help her. I will know either one. This is real life. Oh man like now in our real world you know. I'll be honest like how how I said to them was. I was super serious. And I feel like it's important for leaders to be honest and candid with our teams. They're responsible enough to responsible mature enough to understand so I just said look. This is where we're at. Also this is how much it costs to run this company every single mark so it doesn't matter how many millions of dollars I have set aside in cash. We can burn through it if we are not intentional. Yeah and so you need to understand that we are fighting for something here. We are fighting to come through this. Still be resilient and strong and still have everybody on this team together because what? I'm I think you were. You did the same thing. I'm not sure but did you have business in two thousand eight two thousand nine. I had just started in two thousand nine so I wasn't affected by this. Okay my thing is I have. I had a high end event planning company in two thousand two thousand nine. So and if you're like oh I didn't know people were planning high end events in. Oh eight they weren't. That's the point. I have navigated accompany through a recession before. And so I know what it is like to have to lay people off a notice like to not have enough money like this is serious and so I basically said that. Not In a way to freak them out like I said it from a like let's get pumped up good fire up. Let's take this challenge. We are smart and we are strong and if we work together we can do anything but I was really serious with them about how important this was and you know. They've been great like they've been so great. People immediately jumped into their new teams like sharing. Their numbers are we going to do the things I love it. I think that's I think everybody listening. That has a team if you have an address them with this is how we're going to give it. Its time like they need to state of the Union address for her team. Yeah weaders they want to know that we have a plan you know like. I don't know I don't know if you agree with this. But so one of my favorite books ever. I've talked about a million times. It's never been more relevant than it is right now. Is a book called the hard thing about hard things? I did not know about this book. How do I not know this? The hard thing about hard things. Oh my gosh is what my favorite ever. It's a business. Book by Ben Horowitz. I read it years ago. Probably about the time that I was going through this before. It's basically hint time. The story of his company keeps almost going bankrupt. Almost going bankrupt almost going bankrupt and then he finally gets going. The nine eleven happens and it just like he is like shrine with everything in him to keep this company alive and he ends up building it back up and selling it for one point. Six billion dollars give story of just like underdogs scrappy fighting for it. But one of the things he talks about in the book that I am obsessed with is this idea of a wartime general versus a peacetime general. Meaning you can be a certain kind of leader when life is Great. And money's coming in and everything's going the way that it's supposed to yes when you are a wartime general meaning when we're you know our backs up against the law. We don't know what's coming next. The the market is shifting by the day. Sometimes by the hour you are wartime general. You have to decide that this is what doing and people i. This is gonNA sound so terrible. This is not the time. I think to go whole the team and see what the team thinks. This is a time for you to step up as a leader and I'm not saying you can't brainstorm with your team. I didn't give my team a choice. About what are five objectives are I absolutely am leading them to lead the path on how we achieve those objectives. But I didn't if I sort of opened it up it would have turned into this big debate. Everyone has an opinion. Does that make a hundred percent and I. I think that is the best gift you could have given them is just like this is what we're doing. Yes and you don't like I because honestly I think that's what people want right now and not in a rude way but just in a like I know the way. Yes I am the leader. This is where I see us going helped me figure out how to get us there but this is not the time for debate. Also read that book because I love it. I'm literally will read it this weekend but I I think that doing the state of the Union address. Telling you're telling your team this is what's happening and get ready to lead like encourage all of them to move it forward like you're doing. I think is one hundred percent needed and with that getting back to these tools. Asana or any tool like that. You've got a manager way through it and so all the action items jumping around right now. Everything that's happening. We need a structure. And so that's why we use a sonnet. Every campaign is in Asana. Every action item every owner everyday is just in there so highly recommended that if you haven't done that already get into an online management tool for all of the tasks the other tools zoom of course so you've got to be on video showing your face like we already said and then the third one is slack and so you and I both used slack. We love it. I call it more of like an instant messaging kind of tool but with organization so basically you can jump into slack and you have different channels. Let's say you have a live event channel and you have The start today channel like for Rachel and then you have a leadership channel and it's just different channels of how you operate the business and you can get into the different channels and have quick conversations now where I think. Most people mess up with slack. They use it to actually assign action items and tell people what to do. We try to stay away from that because the action items are in Asana and it's a way better system in Asana than slack. Everything will get lost in slack when things start going really fast so we use it for quick conversations of. Hey just to make sure you saw X. Xyz just happened. Oh Yeah I'm on it that kind of thing or quick quick question for you about this campaign what do you think those kinds of conversations when your virtual are really important? They're walking up to someone's desk and asking them a question. But here's the cool thing because we are moving remotely right now when someone walks up to your desk interrupts shoe that context switching like I was working on something. Now I'm not slows you down incredibly but now that we're working remotely. I think people are more productive because you don't need to be in slack every minute you. I think people should stay out of slack and then they go into slack. Maybe three or four times a day to check in. But you get more work done when you're uninterrupted and so right there's something great about that so have you seen yourself yet. I think it's a little early. Because we're all frazzled. But have you seen yourself be able to focus a little bit more not yet? Yeah I know I agree to last ten days have been like it feels a bit like triage Yup. And maybe you're listening to this at home and got very dramatic to you but you have to understand that. A huge portion of my company's business is a live event space. Yeah and just like anybody who is in a live event space. Whether you throw concerts or conferences. Anything were trying to scramble the figure out. What does this mean should be postponed? And when do we postponed to? And Nobody has the answer. So it's been a lot of like. How do we continue to serve our community really well and also plan for a future that were very unsure about so it's felt honestly the last you know? Ten eleven days have felt a bit like triage. Yup But I am hopeful that as this truly becomes the new normal that we can really focus in and get those big projects done Because we we aren't interrupted all day. Okay real talk. We have used shop to sell things in our online store for ages. But it's more important now than ever if you own brick and mortar location. Where people were coming in to biproduct from you now is the time to think about getting your shop online with social distancing being a thing that is our reality all over the world. 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We were in three different buildings so We bought an office and then we quickly outgrew it and then we had to ask a little building next door and then we outgrew that and then we had to rent a place across the streets. We've been in three different buildings for about nine months. And so our slack channel beyond this place to kind of interacting ask people questions are general slack is has always been kind of like the hub of our culture so it is so they're serious things in there but it is just like memes pumping people out agreed happy birthday like our general is so freaking fun and so if you're worried about how to keep the culture alive there is something beautiful about allowing that to kind of be the place. I remember When Dave for started working with me he would cer generals What is this? Someone just shared a music video and like someone else is talking about favorite recipe for like dip Comey Disney so. This was just like what are people using their work time to too. But it's just these little moments of joy throughout the day and that is my favorite part about our culture so I was like no. No this is who we are. We're GonNa let it ride because there's something beautiful about the fact that we can do these big amazing needle moving things but also we're the team who does neon shirt day and puts pictures of it in slack. Would right now forever. It does and so I was gonna say we use like for fun a lot and we have different channels of fun even so we have one channel that is just love notes from our customers and we share all the love that we get. We have another one. That's wins in any time. Someone is a little or big win. Put it in there but we also have one just for me in all the fun stuff and we have another one. Just for a monthly challenge. And we've been doing this for a few months now. Like one monthly challenge. Was you had to drink half your weight and water every day and there are so many videos of people chug in the water. So you'd be so proud and then like getting enough sleep or just fun. Challenges are healthy challenges or whatever but because we don't see each other every day we don't talk on the phone every day you gotTa Have Fun in slack as the best place to do it. Yeah I my so I divided the teens and then I allowed when I when I shifted things around. I have each team. Has a project manager like the head person is basically a project manager mindset and every team has a lead creative so bear. Those two people are collaborating. But the head person's first mission was to get the Asana masterpiece together so that I could as their leader see how they plan to navigate the objective that I've just given them Have you ever shared your Asana like even maybe it would be too much information but I am so curious that like what does yearly good thing. Look like yes. I saw like what they put together. So far. This beautiful it is. It's a work of bar. Yes I don't know enough about it sounded to know. Is this the right way? It's supposed to low? Well I don't know what's right but shadow to Khloe on my team. Because she puts all most all on a project plans together but their works of art. She wants to be buried with them. She tells me and she just like frigging loves them but a really good Asana project so let's say it was four to do a special campaign for the start today journals a really good. Asana project plan would have many categories and then under the categories action items. So if it doesn't have a lot of categories it's not stellar yet. I think I'm GonNa like screen shot this. I can't wait. You're going to be like yes. That's good or send it over so good. So what are what are some of the things that you do personally beyond just like leading the team. What do personally to stay productive when you're working at home because I'm you know you just heard Dave come in here and ask me a question and there's kids in the background and so there is some I don't really. I don't at all have the separation than I normally do. And I can't go to a coffee shop right now. So okay what do you? What so one thing that I've done from the get go and I know you just recently did this. Is I set up my work space so I have a designated. I have an office but you might not even get the luxury of having an office just yet because you weren't planning on going home but I have a workspace put together exactly how I want it. So one aesthetically. I need to feel creative so I can't have a bunch of clutter around me or not like what I'm looking at while I'm sitting there working so I do my very best to have the office set up how I want it and I also make sure that everyone knows. That is my workspace so I have a husband. Who's a firefighter? And he's home every other day for twenty four hours meaning when he's not working. He thinks that we can sit and chat all day long. And you know he's a talker. And so I have this workspace in I let him know like. Hey Babe for the next two hours. I'm going to be on this video or I'm GonNa go work for a few hours. I'll come down and say hi a little bit later. I have to check in with him. But for you guys you might have to check in with the your family your kids or you have way different situations than me but I try to have some times work. Chunks Times of of just working. It doesn't always work out as planned. Sometimes he thinks he can come in and just chat but I try to be intentional about that. And then another thing is I have to the best of my ability Mourning rituals and work shutdown rituals. And so like you know you have really great mourning rituals and for me but I don't have any shutdown which will okay so so. The shutdown rituals are are very business minded in the sense of. I look at what I had planned to get done that day every day I put together. I'm a I'm a big fan of Michael Hyatt and he. He taught me this but I put together three big action items that come hell or high water. I'm getting them done and I don't always but that's my mindset. In so at the end of the day I get a million things done but did I get these three most important things done so I check in with myself. Did I get the three things done so my morning? Ritual is to identify three big three. We call them the big three for that day. So did I get those done number two? Is I go quickly through slack to close any open loops and conversations? I go into sonnet. Whatever I didn't get done. Am I going to move it to the next day or forward or I'm GonNa not do it at all so I don't like in Asana you'll see if you don't get a bunch of stuff done. You got a lot of red in so I don't want to start the morning off with a bunch of red from the day before of things that didn't get done so I move some stuff around so checking. Asana real quick a check into slack. I look at my weekly or my daily big three and then I check email really quickly emails like my nemesis. But just to make sure I got to important conversations and I shut it down so these are just quick things. You could do this in ten twenty minutes if you want but I do have a system for how to shut down the day so that I am very interested in when you said that you look at your Asana tasks are those things like Khloe or the team has to you or are you creating your own special Asana. Whatever yourself for you. Great Question. Who Like level twelve. Yes so ninety nine percent of the time. These are tasks that have been assigned to me but I have a gatekeeper and my gatekeeper is my assistant so she will make sure that if they get assigned to me. I've got the time to do them And I can move around due dates but my team is putting the tasks in there that we've discussed so I don't have to go in and create all the stuff for me so right now. Is Your team putting them in for you or you. Having to put an island you're gonNA lack so this whole time. We've been talking. I've been in Asana clicking around. Goes I understand. Yeah where does Longman Goto piece I just clicked on by casks? Oh Yes yes okay so I do have one task as of right now. I'm glad we have this conversation because I did. I was supposed to do this thing so love this. I love this conversation. Yeah so I. If I- it's Real K so I'm behind your behind your so. If you go if you go into Asana for me right now I might have like ten things assigned to me today. Some might take two minutes. Some might take way longer but I can see actually. Today's Thursday so I can see Friday and then Monday Tuesday Wednesday all next week. Things are signed way in advance and so mind full. But I didn't do that my team did and they're going to pull you in where needed and and if you're a one woman show right now you're setting up your all your Asana test. I used to do all of them on my own. And that's cool too but if you don't know what's coming down the pipeline. You're going to lose your mind over the next few months but you make a really great point that I wanted. I wanted to just really hit on this. And that is that if you are leading a team in any which way or if you're just leading yourself one thing that's so important is you've got to be an example and so with Rachel saying I want to be in the sonnen Ninja. I frigging love that because when I started Asana many many many years ago I never got in it and I expected my team to do all of it. And they're looking at me like you're a hypocrite. You're asking us to manage everything you're not getting in there and I literally would have. Khloe take out my tasks that people putting us on and put them in a Google doc for me because I didn't want to get into a song and so yeah you're right so you kind of have to look if you're going to start adding some tools because you're working remotely you gotTa show up for them and you gotTa show your team like look this is. This is how I'm going to use them. I'm in this with you. That's so good. Yeah okay so Asana it sounds like it's sort of the queen of the land. We all need to learn how to use it better and and I would say to. I'm sure that there are ten Gillian videos on Youtube right now. That PEOPLE COULD WATCH FOR FREE. That would show them all the ways to. I'm sure sauna itself has like A. Here's how to use this right yes? A million percent son has great how to tools so? Don't let it be an excuse. I this is the new technology I don't know how to use it. The greatest thing about the world we live in right now is every tool we need. They go above and beyond usually to teach you how to use it. So that part's easy But let's get back if you're cool with it to talk about a little a few more things that you can do to be more productive when you're working from home because I know you have a lot of them as well and I want to hear some yours because for me. This is going to be a silly one but you know how they say. You shouldn't put a TV in your bedroom because it ruins the romance okay. So when we talked about a workspace I am most days. Do not think you should eat at your desk kind of like the same thing right so when you bring the food into eat lunch at your desk and you're working through lunch you never get a break. You're distracted anyway and it's just a bad bad habit so I really do think you should go down into the kitchen. Make healthy lunch. Whatever that looks like for you if you can go outside. Take a moment to to eat your lunch. I think that it sounds silly. But it's a big deal. No it's a super big deal and in fact it's actually rule when we're in our office is that you're allowed to eat at your desk ever only Beautiful Lounge. You can go sit in. Go take a walk of visit friends. Like I do not want you because I just think it's a terrible habit for people. It's not good wellness culture and so it's something we're hyper aware of. I also think that that is usually the sign like win I ate. I ate at the desk yesterday because I was. It was such an insane day and also remember that. I ended up in my bed like Watching Mask of Zorro in the fetal position so clearly. That didn't work so I totally agree with you. Do not do not do not eat at your desk as that. I would also say so. We have an office. We haven't used it a ton basically only use it to do our live show each morning And I'll sometimes right on the weekends but I haven't I'M GONNA get it set up in a way. That feels fun and beautiful. Haven't gotten there yet but I do think that there's something really important about whatever. The workspace is leave. The work in workspace so so do the like. Oh and on just take my laptop back to the bedroom or I'll go sit with the kids. I because I will be honest that my biggest concern right now is working out of the house. When will it stop Now I'm you know I'm usually for five. Am and so. I'm like Oh just jump in and start working and it's six o'clock I'm like no. We have a routine that we do. We need to stick to the routine and it would be very easy for me to work too much because at least then I feel like doing something and I'm in control So my suggestion would be have set hours that you are going to work and leave it in the workspace when it's time to leave because you your life is not work like your life. Even if you don't have a family that's waiting to wrap up. You are not just this thing and then she gets a really bad mindset just because you're working out of your house to kind of fall into the void of like. I'm just GonNa work a hundred hours a week. Now that's not a healthy answer. Okay this is a good one in probably. I didn't bring it up because I'm more guilty of just working through into the night especially with Hobie not being home every night and I have a son who's almost eighteen years old stepson so I don't have the kids and stuff but that doesn't matter you could get so burned out if you're working every hour in that so interesting rates because when sometimes when I call you or we talk or a C. You even on social and it's at nighttime and I'm still working and you're not I'm like wow that's so great that she's sitting with their family eating or composting. Now I know that your your new thing and so now I get it that you would leave in office and you're like no. I left that at the office. Okay had to. This is big guys because I yeah. I didn't use to be that way and I. It really really affected my health and I just I had to make the decision and honestly it's like this. I always say like you know when you go when you're going on vacation and the day before you go you hustling to get everything done because you wanna be able to rest on vacation one hundred percent. I think it's the same thing when you give yourself set hours that you will work from home so if you said yourself at five o'clock or six o'clock I am done. I'm not picking up this phone again. Then you will use the last hour of the day to make sure that your set until tomorrow because we talked about this before like this idea of working on the weekend yes and you don't really I don't I don't like I because I just feel like I get burnt out and I start to feel bitter and I don't want to feel better. I want to be joyful about this work that I'm doing and the only way but that is possible is if I rest I K- I totally agree with that. One one hundred percent and I think that you are a great example. And here's what I love. You're sharing your weekends. That are not work weekends online. I think that's encouraging so many of us to be like okay. Let's have a normal life right now and then when we get to work we get to work. We made the decision as a company last Friday that we would work from home that we would be a virtual company and we would figure out all the things from the bosom of our house. Yes I said Bosom which means that I am working out of the house right now with four kids but it also means that I have more time on my hands and frankly it's time I do not want to be on social media because it just freaks me out. Here is an excellent idea skill. Share if you have been dreaming about learning a new skill there has literally never been a better time. You can explore skill shares online classes and find things that could surprise or inspire. You so maybe WANNA learn a skill like how to make a movie on your iphone or street photography or how to be productive which Lord. We all need right now. If you're working at home with kids like I am how to build a youtube channel to success or make a video on a budget illustration graphic design photography. You ex designed y'all so many things are unskilled share. You HAVE TO CHECK IT OUT. Explore your creativity and get two free months of premium membership at skill share. Dot Com slash rise. That's two whole months of unlimited access to thousands of classes for free get started and joined today by heading to skill share dot com slash R I S E. That's two free months of unlimited access to thousands of classes at skill share dot com slash. Rise I feel like it's super important because especially because I don't know how joyful work is going to be for all of us right. Hot Manet is true. If you're just sitting there staring at your screen obsessing eight. You're you're you're creative lead depleted. You're not going to be coming up with great ideas. You're not gonNA see solutions. You're just GONNA see all of the problems and so it's more important than ever to like. That's why I took a composting. That's why planted tomatoes will also if the world ends I will be able to grow and they'll have pasta sauce. Thank God so that's a big deal ASTA saw. Tell me what you think about this one of the things when you and I started talking about working from home that I was thinking just like the little tactical things. What do you think about doing a load of laundry in between calls and cleaning jurors here or there or write these other things that if someone hasn't worked from home their daily chores in their house are going to pull them into them like they're going to be screaming at that out that before I am my gut is like no right? Okay me I have to be super in I really am best when I am focused in my work. Yes so if I'm going to write than I need to write in a batch if I'm in a do conference calls I wanNA conference call in a batch So the idea of you know being on this podcast with you and then running and throwing a load of laundry in it actually would be very distracting for me. Now for the record. Some people might be saying Rachel or even. Amy Like you guys have extra help and other people can do your laundry indebted that right now. I always wanted to point that out to everybody. Yes Mama is doing laundry or cleaning. Yes but are also they man if we're entrepreneurs the businesses successful than one of the other stuff like we can't have the house we can't have the groceries were can't have those things in so that feels like a huge focus of time and attention for me And I'm still definitely do. I'm just doing them in the evening or in the morning before I sit down to work. It's not to say that I'm not doing those things. I'm just allowing into kind of rest and pile up now. I also understand that I have. I have two things that maybe not everybody has. I have a spouse who is here as well. So we're able to tag team. What's going on with the kids? And I also have older kids were able to entertain the toddler and I know not everybody has that I know there are single parents. I know there are people who have toddlers. They're trying to manage and work at the same time. Which is a whole other beast. And I've never done that myself so the only thing that I could give. You is hypothetical which is how do you work the work schedule around when the kids are occupied So I spend a little time on Sunday pulling some different like crash things that I knew the kids could do like that. We already had these supplies and that it would occupy okay. I can get an hour chunk of Ford Painting these rocks your the new garden I can. I can have him in these ways. But if you don't have that option and you do need to work from home does it. Look like as much as it sucks. You have to get up early before the kids. Wake up and get in a few great hours of focus time and then when the baby goes down for a nap you try. You know you're going to have to get creative and you're going to have to be if you're working for another company really communicative with them about what it's GonNa take for you to pull off this work from home because you working from home and the preschool being closed and like it's GonNa be hard. Yes I'M GONNA be super hard to do. I love what you just said. I thought that was really important about If you are working from home for somebody else and your kids are home and life does not look anything like you thought it. Would you do need to communicate like hey? I'm one hundred percent on board. I'm doing this work from thing but I've got to three kids at home. So yeah here's what's going on. I think that one employers are very sensitive to that right now but if you don't say anything in one you just get bitter about it or to. You just tried to do it all like literally. Kill yourself over it. No one's winning there. So I think we all need to start over communicating right now. Yeah and basically what I said to the team was. We are so keeping regular office hours so I still want people and working at available from nine to five. Because I think it's important that we're all there at the same time with the exception of people who are at home little kids and don't have the luxury of like. Oh I can call my hours. That's not something everyone can do. So with those team members were just being super flexible about like. Hey they might be up at five o'clock in the morning and they might be working later on at night to knock out the south. The truth is that when you have less time you can accomplish justice much if not more yes you just. Can't you absolutely can totally agree so. I really think we need to hit that one home that you maybe aren't even working eight hours but you might be getting more done now one because I really do think remote working you can focus at a deeper level. If you set up your your situation to do that too. You're right you have to get scrappy and if the kids are home you're not working the regular hours and then three there really is that less less context shifting which. I mentioned earlier where you're not getting in and out of conversations as much as you would in the Office. So there's there's definitely some perks in some great value to working remotely and and I've actually had both because for a short period of time on my team. We rented a CO WORKING SPACE. And so they were going into the co working space. I am an introvert. I liked to work from home. I like to work alone so I did not go into. It was another example of as a leader. I was failing in that sense in so I hated it and we ended up not continuing to do it but I see the value in both but right now all we've got his remote and so thinking about ways to to continue the culture. I think you guys are literally the perfect example of continuing the culture at your dance parties wearing certain things on certain days and having fun and Slack. All of that still has to happen. Probably a little bit more because people are scared and I think I love to. I forgot that we do is The team had a lunch break zoo. So if you WanNa stop at tell me more. It's just like him wrong and eat our lunch at the same time with zoom on especially for team members who are single so they're literally isolated by themselves. It gives them a chance to like sit and eat their pasta salad while they talk to their coworker. Even though they're not saber. Love this because at the end of the day your team is going to thrive if one year over communicating with them too. They know what the heck they're supposed to be working on three. They know how to work in a remote setting and four they feel really connected to you and everybody else on the team and so I think those are the things we have to think about. Yeah I think part of knowing what your core objectives are right now. That was big. The tasks assigned means that. I'm really not focused on like. Is My team working eight hours? I've no idea all I care about is. Are they getting done? The tasks that have been set before them because if everybody knocks out their tasks than we are everyone's rowing in the same direction and we're accomplishing what we need to accomplish. So that we can survive and thrive no matter what happens okay. I love that so much because we it goes back to if you do have kids at home and you're like I cannot get eight hours in right now but if you're crushing it with those objectives then it shouldn't matter the hours when everyone Nicolini diming hours right now. Your team's morale is going to go down so that's the right way to go about it. I love that man. Thank you so much for having this conversation in answering ten but Jillian questions about what? Okay you I'm so glad we did because this is my most favorite thing when you and I get on a call like just for friends. This is the conversations we have. This is what it feels like. What is the marketing calendar? Look like yeah this is very very real and I think I would encourage you to if you're listening to this right now and your small business center or small business leader. This is not the time to like to hide away. This is the time I am calling all my friends in the live event space. I am calling all my fellow entrepreneur. I'm like what are you doing? What's the plan? What resources do you have? Who like this is the time to be in community? If you don't already have that established the go find a group online join different. Join your local chamber of Commerce site man. Other people might have the answer that you need or might be a resource that will take you through whatever is about to happen to the economy but you will not survive this if you try and work in a silo and do everything by yourself. This is the time to raise your hand and ask for help Amen. So well said I wrote a book. That's right Dave. Here get out of your way a skeptics guide to growth and fulfillment. It's a book I wrote and it is out in the world. Come on now. The book is a story of twenty lies that I once believed that in believing them kept me from being the best version of myself had me stuck had been not showing up as the husband. Rachel deserves or the father. I hope to be and in uncovering the truth that made these lies unbelievable. I was able to get out of my own way. I tried to in talking through what it took to see the truth in what I was believing. Do some really really honest storytelling and in the storytelling hope that you'll be able to see yourself in some of those stories and as you do maybe take some of the tips. I offer at the end of each chapter to help. Get you on stock or keep you out of your own way. The book is available anywhere. That books are sold. If you like the sound of me reading I guess what I read the Audio version for audible but there are so many great options that existed retail it is literally that really literally available everywhere. Get Out of your way a skeptics guide to growth and fulfilment. Grab your copy today.