Listen: Sonos CEO tries to calm customers, says products will work ‘as long as possible’
"The Sea of Santa's Patrick Spence and note to customers saying they got it wrong clarifying some things. Let's just I want to zoom out out of this semi breaking news. I get it In talking about crowd size so a few weeks ago there was a controversy over so no says recycle mode. Yeah right so if you have an old sonos product you WANNA trade up to new Unsan says a trader program. You tell them that you want to trade him up the give you a discount a new thing and then they will send a software command to your old thing. The disables it from working and then you are meant to take it to recycle center and they have a list of those or can't find find one of those emails to Sonos and they will recycle it Person who works at a recycling center said this is bullshit on twitter. which is how most problems start Fast these these devices are the best way to actually get Use Out of these things us to re use them as to put them back in the field. It's very hard to recycle everything just breaking devices. I says because they don't want to use them that was like an like an illusion right. It's like not quite true. You could just not participate in the recycled program. You could you just leave your thing alone. It would keep working. You could just buy anything at full price and sell the old thing. You can recoup the difference but if you took the recycle mode deal than you get a discount on your thing we break so like one option but not actively breaking stuff to get you but it's the Internet. The people got confused. I will say it is not great that recycle mode involved this breaking of devices. Yeah but that's what that's what it it"