A Powerful Approach to Keeping Remote Staff Motivated


Paul i really appreciate you being with us. And i expect during this conversation i will learn how you like to be appreciated. Welcome thanks to you. thanks so much. I'm glad to be here. So you and gary chapman. Dr gary chapman or the co author of this book the five languages of appreciation Dr chapman wrote the five love languages. Which many many many of my listeners probably know this quite well. I'd love to hear about the connection between those those to you know sort of so gary wrote that book and then together you wrote this one. I'm sort of interested in. Was there absorb bridge from one to the other. I'm kind of interested in that. Yeah so As a psychologist. One of the things that i was involved in Was consulting with family owned businesses and dealing with the family issues that are intertwined with working together especially business succession. Planning now meeting with a family in north carolina. I'm talking to in this case the dad and the ceo and asking him how the transition plan was going. It's going well my son stepping up. I think it's gonna be fine. I walked across the hall and ss sun. Same question he says. This is a disaster. It's never gonna work. I can't ever you know please my dad and they were just get disconnecting and at the same time my wife and i were going through the five love languages probably for the third or fourth time. Because i'm sort of a slow learner. And i thought i wonder if this could work you know in workplace relationships so i pursued dr chapman actually for over a year and finally met up with him and pitch the idea and others had had sort of a unique maybe background and perspective and throughout the idea of creating this online assessment which we've created into the motivating by appreciation inventory and off it with from there good for you for staying so persistent so politics dig in you. Tell us that there are five languages of appreciation. I'd like you to go through them. One by one. And as you do. I want my listeners to be thinking about which one really resonates for you now. They'll be all kinds of will point you to resources but just be thinking about yes. That's me or no. That's not me. Because i think that'll be a helpful exercise for you to do while. You're listening to paul. Go through them. Paul great so the the names are the same as the five love languages. Words affirmation quality time acts of service tangible gifts in physical touch so but they look differently in the work setting obviously words affirmations pretty straightforward Their words that are affirming or affirming. The value of someone That we work with and you know he had over on now. Two hundred sixty five thousand people take our inventory so it has some fairly data and forty. Six percent of the workforce have words as their primary language. So it's clearly the biggest group it's still less than half of the workforce it's a big group and it's largely telling people Thanks in a very specific way of What they've done and how it's been meaningful to you in could be done orally personally could be through writing whatever you know f- times with more introverted. People clearly now In distant kinds of relationships. You don't may maybe by email or a chat or something like that but the key For words of affirmation to really be meaningful is that they need to be specific. We actually do some polling with our audience in We found out that one of the things that people don't like to hear is good job and the reason is that's a it's just too general and vague and it could be said by anybody to anybody doesn't take much thought or effort and so we really sort of teaching model of us a person's name we'd like to hear names if you riding it. Please spell it correctly and then say specifically what you value in wise important so it might be jennifer. Thanks for getting your report done in an on time to me Because that helps me turn by reporter round quickly without a lot of

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