Listen: Doctor delivers end-of-life news via 'robot,' leaving family frustrated
"A California family outraged after we're told their loved one was going to die by a robot. Neela Willem was sitting at the bedside of grandfather in the ICU when a robot rolled into the room and a doctor appeared on the scene, the doctor offered a grim diagnosis to her and her grandfather. And her grandfather died the very next day. William tells CNN I think they should have been more shown more dignity and treated better than they did. Talking about the human size. Side manner. You're going to"