Google, Benjamin Reese, Vandalism discussed on This Morning with Gordon Deal

Automatic TRANSCRIPT

Vandalism or if just so it's sometimes it's, it's really baffling some people wondered how how. The heck did Google find that or same name issues have often gotten confused panels like when Benjamin Reese, who's an English professor at Emory University got confused with another another Benjamin race who was born in France. So there's a who the French cartoonist. So there's all kinds of ways you can get know get messed up. Based on your story. It seems like getting a Google to make corrections is difficult. Especially a couple of folks, you mentioned, who are listed as dead who were not dead. Yes, it can get really difficult. Google says that it committed to verifying things fast. And, but it deals with a lot of there's essentially a couple tools that it's offered people who have much to get them fixed. One of this tiny almost on find a little button that says feedback, and if you click on it, you can try to start editing stuff. Unfortunately, many of the people, I talked to say they were sending feedback for months, sometimes years and not, not every getting a correction galoshes thing year ago, that's supposed to be so you can get verified by Google so that you prove that you are, who you are. And this panel is about you now that requires you sending a lot of personal stuff to go, which includes your selfie with a passport or driver's license to Google or sometimes. One the, the woman who is trying to get her ex husband scrubbed with told by Google employees may have to send in her divorce papers. There's it can it can get really personal and private quickly. And but during that process go verifies you and once you're verified via radically. They elevate your feedback end and correcting Sasser, but some people have talked to have had a lot of problems even getting stuff fix after they got verified. I rating, thanks for lean Shalini, Rama Chandran reporter at the Wall Street Journal twenty one minutes now in front.

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