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This marketplace podcast is brought to you by harness wealth a digital platform that helps you find the best financial advisers c._p._a.'s and trust and estate attorneys for your unique needs visit harness. This wealthed dot com slash marketplace to learn more. This marketplace podcast is brought to you by the michigan economic development corporation evan lyle of rush enterprises is a big fan of michigan as he put it. The future of mobility is going to be decided right here in the state is a planet them dot com to find out why that's p. L. a. n. e. t. m. dot com the when piloting massive navy destroyers old school controls might be safer than new tech from american public media. This is marketplace attack demystifying the digital economy. I'm jed kim in for molly would in june twenty seventeen the u._s._s. fitzgerald collided with the philippine containership killing seven sailors us then just two months later the u._s. Mccain collided with the liberian merchant vessel ten sailors died. Meghan eckstein is deputy editor for the u._s. News which is part of the u._s. naval institute she says the national transportation safety board found that the u._s. mccain collision was caused by a helmsmen and he was confused by his touchscreen displays. He meant to slow down the ship but instead made a sharp right turn. An investigation led to more than a hundred hundred recommendations to improve safety and readiness on ships turns out. The touchscreen controls for speed are not preferred by a lot of personnel. They want physical throttles instead. The navy has taken note for new ships and will roll out a retrofit to change existing ones. Meanwhile eckstein says it's not just the control screens but also deficiencies in training that have caused confusion. I think one of the challenges is simply that there's not a lot of commonality from ship to ship of the way everything is currently allocated to the fleet so if you're a sailor in your on one ship you served there for two or three years when you go to your next assignment it might it not have the same bridge controls and might not have you know you might be moving from a physical throttle to a touchscreen or you might be moving from touchscreens at touchscreen but they're not the same aim and all the same controls aren't where you thought they were so this kind of comes down to you know with these touch screens in an emergency everything's muscle memory and if you're not sufficiently trained on them and the buttons aren't where you think they are and it's not consistent every time. He used that system in emergency. You're not going to know how to do it right. Why and when did the navy switch to touch screen throttles when the navy goes through its shipbuilding programs and it's ship modernization programs it really doesn't specify a lot of detailed detailed requirements for the shipbuilders so and a lot of cases you have shipbuilding companies who <hes> when they're making their pitches to the navy they want the most up-to-date technology they want you know the latest and the greatest that they can provide to sailors and a lot of cases that has involved moving to more digital systems more touchscreen type systems <hes> and and so this really isn't anything the navy kind of intentionally went towards. It's something that was really driven by industry and just sort of this desire to innovate and incorporate the latest and greatest technology. Oh gee what are they doing with the touchscreen now. There's a lot of ways that the trudge screens can be useful for example. There are certain <hes> cruise with smaller followership. I'm sorry ships was smaller crews where it's actually quite useful to have so much control at your fingertip on touchscreen so i don't think the navy fully wants to pull away from those <hes> also with the combat systems having a fully digitize system means that you can update it faster. You can blast out software updates over satellite relate. Even if you have a ship that's deployed so there are some cases where having fully digitized touchscreens are really useful. It just turns out you have to do that with a purpose. This one of the admiral's told me this kind of falls in the bucket of we did it because we could and i think that's becoming clear that that's not a good enough reason to have touch screen ship controls. Meghan eckstein is deputy editor for u._s. News she says about sixty destroyers old and new will get the physical throttles hopefully starting next summer and now for some related links meghan epstein recently interviewed retiring navy admiral john richardson's he he had a lot to say about how technological advances played out during his tenure. Essentially the navy he left behind is very different from the one he inherited something. I i learned from reading it is that three hundred fifty five ships is the minimum fleet size the lead necessary for achieving the pentagon strategic guidance and he guesses how many they'd really like six hundred fifty three now. You're ready for jeopardy. An article in forbes looks at two different navy ships that are incorporating and bishop new technologies in their designs one. The author says is likely headed for a lot of criticism when issues inevitably arise because it's been touted as bad bad already when it launches the other is given more leeway on performance because military officials and lawmakers have been told. It's more experimental something to learn from an incorporate into future ships. Maybe a lesson they're on the importance of managing expectations matt pretty and stephanie hughes-produced marketplace tech yvetot is our senior producer server gear and robin edgar engineer the show our intern is hey shoes alvarado. I'm jed kim and that's marketplace. Take this is a p._m. This marketplace podcast is brought to you by entercom intercom. What's it's more of the nice people visiting your website to give you money so they took a little chat bubble in the corner website and packed it with conversational bots product tours n._p._s. Surveys all sorts of things that amplify your team and help you reach more nice people inner calm customer unity got forty five percent more loyal users with entercom in just twelve of months go to intercom dot com slash podcast to start making money from real time chat then see everything else intercom can do. That's intercom dot com slash podcast.