Listen: Ebay, PAO, Ten Million Dollar discussed on Masters of Scale with Reid Hoffman
"The tools to scale company or idea will build the theory as read built his career when we left read he was pay pal chief, firefighter, and there were flames all around him, a heart. Topping ten million dollar month. Burn rate ten thousand customer support emails unanswered each week as a quick refresher pay pal was an independent payment system. But their users were all on EBay and EBay had purchased a different payment system, which of course, EBay preferred to use it didn't look good. It was pretty certain for years the pay pal as a separate entity was a big risk factor for them. And so they looked at pay Pao is like the wild wild west, no law and order. No sheriffs in town, these untrustworthy scruffy sorts of people. You have to understand EBay leaders saw themselves as the kinds of heroes who ran a tight ship. This pay pal pirates felt like a real threat to ebays idea of heroes them real first goal was just simply persuading them. There was Okay'd leave running. There was a full court press across the entire field to try to keep EBay on board with pay pal growing and thriving on the EBay marketplace. Read fed EBay constant stream of alternate storylines by which EBay could emerge hero with pay pals help. Hey, you should allow innovation. This is quintessential American. There's all these sellers and buyers across the country who really depend on this alternative payment service."