Kate Lister, CEO, Facebook discussed on ABC Perspective
Office, and today you're working from home, you might be wondering how long will it last? Some experts say it should last forever. Let's take a look back and I look forward to the future of remote work. It was Wednesday. March 18th. When New York governor Andrew Cuomo announces the new reality for millions of office workers. Today we are announcing a mandatory statewide requirement. That no business can have more than 50% of their work force. Report to work outside of their home. His announcement would lead the country to do the same thing. I understand that this is a burden to businesses. I get it. I understand the impact on the economy. But in truth, we're past that point as a nation, and from then on, many of you have been working from home exclusively, and some of the nation's biggest tech companies like Twitter and Facebook have told their employees, they'll remain at their homes from now on, even though Facebook CEO Mark Zuckerberg did say those who moved to places where the cost of living is lower than Silicon Valley might see their salaries lower as well. According to the telecommuting research firm Global Workplace Analytics, One of the biggest road blocks of remote work is trust managers simply don't trust their people to work untethered. They're used to managing by counting butts in seats rather than by results. I thought managing its baby sitting. Kate Lister is the company's CEO, You know, the biggest hold back since the term Telework telecommuting was established in 1973 by Jack Millis has been managers not trusting their employees. Basically, they're worried. They're sitting at home on the sofa, eating bon bonds and not working. All of the literature has pointed to the fact that they're actually more productive at home even before the pandemic. But now they've had a chance to do it and the longer they've done it, the more likely they are to support it in the future. People don't necessarily want to work from home all the time if they can help, But they do like being in the office. Isolation and loneliness are very real struggles for a lot of Americans right now. But when the pandemics over well, they want to continue working from home, Lister's research says Yes, but not all the time, maybe two or three days a week on average. There are things that you miss by not being at your desk or in person, including not doing at your desk stuff. There's no substitute for face to face. You know, we're finding that the younger employees are actually having a harder time with this than the older employees. Because they depend on that sort of subtle nurturing that goes on in the office. You know, watching somebody and how they act. New York Times reporter told me that I learned how to interview By sitting in the bullpen. So that you know, there's a lot of that We're having trouble with on boarding. We're having trouble with converting interns into employees. There are companies that hire people all on shack. They've never even talk to the person. And they're hired virtually, you know, in some ways that cuts down on discrimination, you know, it's really about who you are and what you can do One of the things that real estate mogul Barbara Corcoran said she didn't think I'll ever go back to brainstorm a meeting in person again because you get a lot of politics in the room. It changes things, and you can see everyone in a zoom calling. It makes a difference, doesn't it? Yeah, I mean, it's less hierarchical when you see the CEO sitting there in a chair with his grandchild walking past or her grandchild walking past or the dog on his lap or whatever. It just makes us more human and and I hope that something that's going to come out of this is that we will have more empathy toward one another understand, amass as whole people. One of the many things the pandemic may have taught us is that it's time to think of work differently. It's time to start giving our families as much priority ISS. We do our jobs. Office workers have come to realize they don't want to spend an hour and a half in traffic or on a train. That's great for listening to radio our podcast, but it's not so great when it comes to spending time with your kids or your parents, and we've known for more than a decade that 80% of people want the ability to work flexibly to work from home to work from anywhere, and in particular, it's not just about flexibility in place its flexibility in time. Work is interspersed with life. It isn't just this hard. Stop hard start, They say your home is your castle. When your castle's a one bedroom apartment. It can seem more like a dungeon. Think that's another reason that some of the younger people are having trouble because they don't have A bigger home a spare room. That's an office. We just did a survey and we're asking how many of you have worked in a closet and it's a pretty big number. You know, we're just we're just making do But again, you know, this is not normal times. Lister says the best companies work with their employees to find a balance that's productive for both of them, letting people who want to work from home work from home when they can. And letting people who want to go into the office do that. She thinks that'll continue beyond the pandemic. I would say that that's the rule. And it's the exception where the company's heir, not saying that and I think they're going to have trouble in the future hiring good people because this has always been high on a job priority list. And Now that so many companies are offering it, I think that you're really going to be left out..