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New York City, Omni, MTA discussed on Second Avenue Sagas Podcast

Automatic TRANSCRIPT

On. It was pretty quick. I think once we get to interoperability with New York City transit. You're gonna see that jump even further now. That's not the, the answer to the entire railroad fare collection process. We will also issue the railroad of as mentioned earlier role, buying CVS configure, vending machines, the railroads buying them, nukes city, buying them. And the machines that convey configure -able in the sense that they'll be able to then media, that's interoperable across the agencies and what we envision is a limited use say, for instance, you have a ten right ticket now ten right. Ticket Carly is a paper pass in the future. It will likely still be a paper pass, but it will be a smart card limited use paper ticket, and that's how it worked on the subway and the bus or the exact same way, it'll be read via NFC and terms of on the railroad. The conductor will read it. How does today and the reason for that is, we have yet to invent or devise a method, that's faster than the human eye to scan. It. There is nothing quicker, even a five hundred millisecond transaction is slower than human eye. So the conductors in the number of train crews in order to maintain the efficiencies, they already have built in will likely still follow that format. Now, this is a design build project. So we designed the things we need nearly, you know, just in time, basically, avail of the very best technology products typically that are warded in government agencies by the time they're awarded many of the deliverables obsolete. We don't want that scenario here. So we're designing CVS right now right now, we're doing we're what we call PDR preliminary design review and some of the things I talked about, they still could change. But the carnal look on this is that will likely be the scenario. It'd be a paper-based of flesh on the railroad and a smart card at New York City transit enough. We can figure out something that works better than that in the next five or six months, we will in a similar vein. I've also heard a lot of people asking about interoperability with the air train fare gates. With the path fare gates, are there plans to allow other regional transit agencies to interact with Omni. So right now, we have what we term affiliates that participate in the metro card program and you mentioned the path, they're number one affiliate. We are currently meeting with the path. We've had twenty five thirty meetings and phone calls with them already. And we are negotiating how to get them on board the way our contract was written with cubic it provides pricing for our affiliates. Because we knew that are affiliates that depend on metro card would need to migrate to the new fare payment system. So we already negotiated competitive prices for the hardware necessary for the affiliates to transition now. The affiliates are path nice bus, beeline, boss, the Roosevelt avenue tram, and anyone else that wants to join CANDU. So we, we've already had conversations with the ferries. They wanted to join metro card and metro card was already in the sunset mode. So we, we basically said, listen, there'll be a time and place. You guys to hop. On, but it's not right now, we're going to be retiring the system. So now we're negotiating on that on that avenue. So the answer to your question is, yes, we welcome. We want to make this as universally acceptable in the New York metropolitan area as we possibly can because it'll be the most convenient way for customers to get around. So Finally, I wanna talk briefly about privacy. I know you mentioned the optical barcodes recently seen that Gotha missed reported on a litany of privacy, challenges, including those optical, readers, RFID tracking concerns and worries over data processing storage, and use policies. Can you talk about the MTA approach to privacy here and its response to these concerns? I know the MTA has long process credit card transactions, but what are some of the new challenges that arise? So let's start with the optical barcode reader, because that to me is the most amusing thing, I've heard in, I don't know, maybe many months. There is a small optical character reading camera in our. Validates? It was built to read a barcode. That's what the software does it has no communication capability beyond that, in other words, it cannot send a CCTV signal out of the turnstile into a network. It doesn't have that capability. The sulfur doesn't doesn't perform those functionalities the camera is not a high resolution camera and for the concerning folks, that think that we are trying to do something Sarah Petitions, I would suggest that they look above those readers and they will see p ID's. P ID's are installed in all of our busy stations that call passenger identifications devices pids, and they feed directly to the NYPD currently, so I wouldn't be concerned about the validate nor not be concerned about the pids because the pitcher there to maintain safety insecurity. They're not USA, facial recognition and not USA, facial identified Asian capability does not exist and any of those validates so put that the bed in terms of data security. All the data that we use the system. Basically, we use your county number from the card, or the mobile device you tap. The data is immediately encrypted. Nothing is sent in unencrypted state, and we use several methods of security, to maintain that daters that date is integrity and just go over a few. We have HSM which is a high security module. We use ISO twenty seven zero zero one standards. We work off PCI compliance adhere to everything in a PI compliance industry. We have a PI auditor that comes in and certifies that we are following those independent order that, certifies that we will follow all laws. We do pita Pete encryption, that's point to point we use, triple DAS. That's data encryption standard another standard. We live with, and we abide by, so we have taken every step, we can possibly. Take to ensure that our data is protected that your data is protected. We stored in in crypt at St. in our back end now. In terms of data breaches, we constantly monitor the system. This is a state of the art brand new system. We're taking every possible precaution, and we will always take every possible precaution to ensure the integrity in the safety of our customers data. And I know this is a sensitive topic. We don't sell anyone. We don't sell data to anyone. There is no market for it in terms of our business. We make certain that only data we share. And if you sign up for NAMI account, and you register on our website, you can read the specifics. The only data we share is used internally. And with third party providers that we have a partnership with to help, run Omni. That's, that's the extent of it. And if you don't register then you're totally anonymous dos. And all we know is that a card number which we in crypto and Bank pays us, which is basically what you know, now, correct. All right. Last question. Can you tell me a little preview of the usage numbers lately? I know cubic spin reporting, very high usage and the MTA reporting very high users, what are the latest. And what does that tell you? So we originally did a model and we figured out how many people between Grand Central Barclays on Staten Island would use a pay go transaction versus a monthly weekly extract that data from the metro history. Then we said, well, what penetration rate, do, we have on smart device? Smart cards, we've figured maybe ten percent, and then we looked at in the Senate who has end and collectively because if you if you're not going to be able to get end then connective, you're probably not gonna wanna use this because you may lose a transfer. So we boiled it all down in the analysis. Sure about twelve thousand riders week and I use conservative numbers. I could've said a twenty percent penetration rate who should have got us to twenty four thousand riders week. So yesterday, we did fifteen thousand in one day, and it continues to grow each day. Each weekday we have exceeded the previous weekday so far we've done one hundred eighty six thousand total entries subways one sixty four hundred sixty four thousand a bus a little over twenty two thousand so the numbers are far greater than what we anticipated. And interestingly the mobile device usage is eighty percent of those payments, and that's because the banks really got to get on a ball and issue. The cards now they are chases going crazy. There's you'll cards fast as they can lots of. Banks are really pushing it, we're what the banks are. They've called us tipping point. They've said, you know, chicken, the I'm not sure where the chicken, but it's the chicken or the they needed the validates to get the transactions to motivate them to spend the money issue. The cards now even retail environment over fifty percent of all retailers, or ready have contactless capability. So, basically, this is the tipping point. And I think you're gonna see I got my my new capital. One MasterCard came in a male couple of weeks ago on a month and a half ago and it's contactless Pat Foy got his Merican express told me before, yesterday elaine's got them. So we're getting them was just a matter of getting faster, the I'm waiting for mine to come in there so much faster. And with that we've come to the end of our time this week, this has been an educating conversation on Omni and gives us all something to forward to as we take a by to the metro card. Al, thanks for the chat. Thanks for having me that wraps up this episode of the second avenue side. Podcast. I'm your host Benjamin k back. Thank you, again,.