Sherry Solters, Founder, Tennis discussed on Let's Talk Pets
Welcome back. We are talking with service dogs, founder, Sherry Solters. What I did want to ask you really quickly was. So you know, how the the stigma was rescue dogs being broken menu. You would definitely be the first person on being though, they are not what results do you find with rescue dogs and the training that you provide? Well, I think that it's like a chemical formula and tired of it. It's usually in my opinion, dogs don't end up in shelters because of them they end up in shelters because of bad parenting, people get divorced or they say the dogs too much work, and maybe they should have gotten a magazine with a picture of a dog instead of a dog. So there's a classic book in the forties by the monks of new skeet who trained German shepherd. The first line is every trainer gets the dog they deserve. So the way dog is behaving is a reflection of how it's been treated. So that's why I like to rehabilitate these dogs and give them a second chance. Our success rate is comparable and often better than the folks at breed their dogs and a lot of that is because now most people are using basically positive training. But we were among the first like twenty five years ago. We really yes, hey, let's we're not gonna use the old punishment military methods anymore. We're going to use what the marine mammal industry started pioneering, which was being nice to them. The worst thing that happens. If a dog doesn't if a dog is doing a behavior we don't want we will just eight ignore it. So you're not giving them a lot of attention and be teach at something else to do. Instead that it can get rewarded for for example. If you don't want your dog jump on you old school was you in the chats per offer, you all that dominant stuff. Yes, we teach the dog down because think about it you can't lay down and jump on somebody at the same time. So if you are always rewarding them when they lay down they're going to start laying down to get that reward. And there you go you no longer have a dog jumps on you. 'cause jumping gets nothing but laying down gets him treats and praise. And going through the door and getting in the car, so they'll start offering downs because of the reinforcement history right training is a great way to get animals and people do what you want. Plus, you're building a great relationship at the animal because we have people who fall out of their wheelchairs and the dog has to go find the phone or go get help. If you're only controlling them by punishing them. Can't do it. Then they're gonna go free at last. I'm outta here. The dog will try to help you because of the relationship and in behavior, they have like the cure, the command and the behavior and the consequence the consequences. What drives the behavior not that? You spoke to them in German with their low voice, for example, remember payphones every once in a while you find a quarter and a payphone. Well, if you find a quarter, and a payphone you will check that on the next ten times you walk by it. Because of the consequence something good happened. It's not because there's a sinuses. Check me for money the consequence or if you have a lucky slot machine Vegas. You're going to keep playing that machine because something good happened. So if a dog does something and something great happens the dog will do it again. And then they'll become very creative. So let's say the dog doesn't get the reward. He's going to try other things to try to get some kind of a reward. And so that way you have a dog that can think for itself and solves problems. So we had a guy one time passed out in his bathtub, so he couldn't dog to do anything. But the dog pulled him he was still dressed. He was just he had a seizure and fell into the bathtub. So the dog figured out. I'm gonna try to pull him out, a bathtub and succeeded in doing that. And actually was very afraid of running water. We think somebody may have tied him up sprayed them with the host to punish him. So she's because of the foundation of the relationship with him and the gentleman who was actually a pastor he overcame his big. Sphere and figured out. How to solve? And with the death person. They don't know the microwave oven going up. They don't know the phone is ringing or someone's knocking on the door. Just like a drug dog or a dog that smells, you know, guns, or whatever the q- comes from the environment. So you can't control the dog if you actually have the disability or if you're the officer the dog has to want to do it. You know, you you build up like every time they do this something great happens long. Sure going to do it again, then. So it's a really creative way of training, and it works much better for more complex behaviors not just don't get up. Unless I tell you to I'm going to be media. It's hey open their frigerator. But now want you to tug the strap attached to the door handles? I want you to take it with more force or knowing my paralyzed arm Beckham to arm of the wheelchair. Okay. You touched it now push a little harder. So there's a lot of characteristics of behavior in this kind of training helps you find tuna behavior. It's not just don't cross the line into the kitchen. So right in very elegant. And it's it's not that it's easy. It's. Creative. It's fun for you. And the animal, and you know, people get away with using crummy training methods on dogs because dogs are resilient. They'll figure out what you want and they're Littler than you are most of the time. So you can manhandle them or overpower them. But if you're working with killer whale or a bird that can fly away or an elephant, you really wanna have behaviors that the animal wants to participate in versus hurting it 'cause animals can hurt you if they're afraid or angry. Oh, for sure for sure. They wanna team up. Yeah. That makes total says now that you put it in that in that context what they would totally become creative. Find a different way of doing things. That's awesome. Well, when you hear about when you use aggression training, like punishment, is aggression. You get three things that you don't want you get aggression back. So when you hear about sometimes they used to train police dogs, and they were pretty rough with them. You'll get a dog that will bite the handler or you might get like a wild animal that in captivity that attacks the the trainer like like element. Yeah. That's Gretchen back because that person's been hurting that animal and the animal finally, yes. Option. You get what's called escapism. We're the animal runs away, which is all the elephants trampling through the village. We read a dog show once and there was a demonstration of they were showing on down nation how to use the shock collar, which and all of a sudden you just saw they wanted to bore our PA system microphone, and I said, no, I don't believe in your actions. Con so five minutes later, you see a dalmatian running through the auditorium or the convention center. And he wanted to get away. And that's why you have teen runaways the third thing to get it learned helplessness just zone out. And let them hurt you. Because that's in people do that too. And it's it's real sad to see. And we don't want to do any of those things to our animals, and we don't need to. So I deny anybody who uses punishment on their animals and four shock collars, all of that stuff. That's just wrong. And I hope they learn better methodology, and they can be more successful, but their dogs and other animals and the in their lives too. Yeah. Yeah. That is definitely important has with us. Right. Right. Oh, Sherry tell us about your main programs that you offer people needing assistance. Well, we train hearing dogs alert deaf people to different sounds like the baby's cry. The Evan timer? The smoke alarm thinks someone calling your name and within the the hearing impaired community, there's different levels. There's death. There's people who maybe wear a hearing aid or co clear implant, but when they take them out. They don't have any hearing hearing. And we say if you're missing sounds, you know, we wanna help you and those are usually medium sized dogs like Benji like terriers and cocker spaniels and that type of dog, and they will cut you to get their attention. They'll either with their knows that they're Paul. And then you go what is it? And then the dog will lead you to sound. Oh, arm them to the to the door. So yeah, they're basically, hey, follow me something's going on over here. And when you're walking with the dog, you sort of see them in the corner of your eyes. So if they with their head around to look at something. You can see what they're looking at like somebody on a ladder hammering or or oh carnet one young woman who came with her hearing dog said she was walking through the parking lot target. You don't have target up there. Okay. A big a big store. Yeah. There you go and all of a sudden she was screwing around on her phone and all of a sudden in the parking lot. She just smelled burning rubber and she looked up in a car had just almost hit her and like slammed it's brakes on she decided to get a hearing dog because it would have alerted her that there was a there's a car kind of right around them in your personal space or about to be. So those dogs, basically, touch you and lead you to the sound, and they'll sort of figure out that started learning to even more things you didn't even train them for like we trained dog to alert Olympic her teakettles went off, and it started alerting her to win her soup was boiling. Because started noticing the bubbles the sound of the bubbles and the soup and starting alerting her that we had a hearing dog that alerted a woman when at night at work or up at turned out the picture behind her bed at fallen down. So they kind of get the hang of it. And they they even more things and then the service dogs what the industry calls service dogs is for somebody with their mobility related disability. They'd had spun accord injury. Yes. Abo- palsy all that stuff, multiple sclerosis and the dog a lot a lot of what they do is pick up things drop. We do a lot of behavior based on hugging. Like, they'll open the door. They'll open the refrigerator. They might tell your sock off even in the refrigerator. They'll bring you back. You know, a bottle of water little lunch. One of those little kind of. Oh, yeah. Take out thing. A little lunch thing you can race on them. If you're transferring between her wheelchair, and like, the couch or the bed they can turn a light on or off on their hind legs and news their mouth to kind of do it. And that includes ceiling fans, the do what's called targeting, which is means petting something. But there par- their nose like the automated door button that opens doors like to them. Yes. Mall or wherever and we can cut them train them. Somebody said I can't get my shirt off over my head and the dog can help we had dogs that would pull the velcro on the guy's tennis shoes. And so that's exciting for us. We'll have a dog that will go pushing emergency buzzer that calls like an ambulance, and we have dogs that get. Out dryers because the person can't reach into the dryer and do that they'll drop them in on your basket. And then we'll attach like an old necktie. He was in a lot and they'll pull the laundry basket down the hall for the person can fold their clothes in their bedroom. And so those are the service dogs, and then again, the courthouse dogs help staff at a.