Listen: Apple is fixing its busted MacBook keyboards for free -- and maybe for good? (The 3:59, Ep. 563)
"The. Welcome to the fifty nine I'm Joanie Saltzman. I'm Shara Tipton. So Apple's butterflies switch keyboards, or Sharjah's, MAC, book would probably tie, but turf. Like. They're getting fixed again. Years of complaints that keys don't type or they type too much with letters, apple is making some of its biggest changes yet. It's making the replacement program free for basically everyone that has one of these malfunctioning keyboards, and it's changed the material that is using in the switch hopefully to avoid double typing letters to think that what's your instinct about a material change, actually fixing all the problems with this. Keep with. It's really hard to know because they won't tell us what the material is. So it's hard to evaluate whether this is gonna make a huge difference. I would guess that ultimately, they're going to have to completely redesign. This keyboard again. Right. Yeah. Yeah. Well, what do you think about the fact that the replacing all these keyboards Frey, how significant that really you know, it's with some caveats it's not like you can just go in and be like, hey, I have one of these old keyboards. Give me a different keyboard, right? It has to be if you're keyboard is malfunctioning? Right. So they say a lot of people are not seeing this issue. Hugh. But I've seen the issue other reviewers the Wall Street Journal and other places had seen the issues. So it's not just isolated. It does seem like quite a few people do see this issue, where in may double type letters or not type them at all or various other things. But you do have to have a problem with your keyboard, for it to be replaced, and it's only for a certain timeframe. So it's four years after you buy. Okay, which if you think about it, that's kind of the life of a computer anyway. Give or take a little bit. And they had they had I introduced this keyboard replacement program a year ago, but it was more limited in the number of computers that covered. And now, they're basically saying if you buy any of our computers, or you buy any of our brand new computers that we just announced yesterday and it malfunctions you can replace it. So the, you know, the kind of gives consumers a little bit peace of mind, because, you know that you can buy one of these, and if there's problems that can be fixed for free, but also it raises some questions about how confident they actually feel in this keyboard, right? If from the very get go of selling it, they're going to say, hey, you can replace it for free, right? So you think the writings on the wall, they're going to just have to totally redesign? I think they're going to have to do you have do win that could happen. I mean, it takes a couple years, I think to kind of completely redo this, but we don't know if they've started on this along time ago. What it was. We also don't know what computers. They're gonna look like frankly, you know, everybody's looking for ipads, and Macs to kind of merge, which apple has said they're not, but we. We, they're going to be making mobile apps work on max. And so they're kind of getting closer to that. So I mean who even knows weeds things are going to look like while the whole reason they did it was to make these thinner and lighter. I personally, I would take like another millimeter thickness to have a board set. Yeah. Next up Qualcomm, a US judge ruled today that the powerful chick chipmaker is in fact, too powerful in a ruling that agreed with the Federal Trade Commission. The judge said, Qualcomm, suppressed competitors, for wireless chips and exploited its dominance to chain charge unnecessary licensing fee. So in your coverage, you've said that, this basically means call comes going to have to change its entire business model. Yeah, yeah. So Qualcomm sells chips, but a huge part of their business licensing, their technology to handset makers, so they don't license to competitors, like Intel or media tech, they license based on the entire value of phone because. Their patents. Don't just cover the chip. They cover other things that maybe aren't covered in just the processor. So basically, this judge is saying they have to license chipmakers. It means they could be making a lot less on royalty fees. Anybody that they currently have a contract with that may have to be renegotiated. Right. So this could just have who huge implications for Qualcomm, and how they run their business. Do you think that ultimately, will it mean that devices that consumers are paying for will those prices, come down because something like this definitely not there is there's no way. Yeah. This sorry. I mean, we basically out in these trials that apple under the previous was paying Qualcomm seven dollars per phone. No way that Apple's going to shave off three dollars off each I phone because of the or an apple just reached a deal with Qualcomm last month and we're just seeing prices go up across the board. So this, there's no way, this is actually going to have any sort of impact for consumer, which is too bad because that is one of the. Things that the judge said, is that this ultimately hurt consumers and caused higher phone prices, but we're stuck with those prices? It's not even going to change it for the people. It's supposed to help. Yeah. Finally Oculus released its long way to quest headset yesterday. VR's been a victim of hype ever since base book bought Oculus for billions of dollars years ago, but it seems like people who have tried quest seem cautiously optimistic that this one might actually be what gets people normal humans interested in virtual reality. You can read more about Oculus and all these other stories on dot com. I'm Joanie salesman. I'm sharpton. Thanks for listening."