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How Voice Affects Moods with Margareth Jabczynski, Conversational Designer

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Margaret. Thank you for being here. Thanks for having a Carey so as I just said. You have a background in anthropology and ethics in linguistics. How did you make the transition into voice? And why did you do so so for me? Many things came together in voice design. Compensation Design after I graduated. I started a PhD in linguistics about context for markers those little words that in themselves. They have no meaning but in the context. They actually do a lot. After that. I realized I need to get a real job. Said became a copyrights and transitioned I into language. Learning and I started a smarter. German which is a company that is teaching and producing German learning materials. And that's where I worked a lot and also worked with students when one and trained them to speak German engineering. And that's how I realized because you know we're we're producing anyways. A lot of material music anything you can imagine swirling running and then I realized hey actually like after two thousand compensations on doing the same dial of patterns over and over and it takes people like n sessions for me to get fluent a bit in small. Why don't they train? I which some voice interface before they get into. You know the real thing with me. And that's how I dropped it. The first voice kill. I bought all the books and went to workshops about you. Know Voice Design Conversation Design and its technology and I started to drop. My first skill was mafia German. And Yeah I found another company doing a great thing like the have a compensation design platform which you can use without code which we have that here and there but it's two years ago. What was exciting new? And that's how I got into voice. And what year was that that you started doing the voice skill. I've been her years ago. It was the end of two thousand seventeen. Which is still pretty early. I mean how did you even hear about voice? I mean I know you're located in Germany. Where did you hear about it so Berlin has a very open startup seeing? And you know you'd go here and there you hear things and smarter January. We're always looking for technology that can help other nurse and Yeah I just got in touch with some people who actually do this and yeah. That's how I tall. What is possible? When would I can learn? Do I love that? And one of the things. You told me that you are really passionate about is intonation and sentence melody when it comes to conversational design for voice. How does Voice Affect Moods differently? In accordance to cultural backgrounds. I love this question. I have so much to say I will just tell too little stories decay. I think they gave a good example so when I was teaching German. I was teaching Vietnamese Students. Who was pretty flew under ready? We call it be one. That's quite fluent level in. She was able to use the grandma perfectly. The intonation was annoyed or grumpy are pissed off. That's how I would use my my sentence melody when I would be pissed off. And she said things like May I say German or I can also say it just sending unwed so she said because this is the day to give for me. It's a bit stressful. Yeah this is the way you go when you want sugar market now something like that and the okay. I just you know. That's that was part of my experience. I didn't think much about it but then I started to Vietnamese because I wanted to go to Vietnam for holiday. I always do that when I go to foreign countries and they prepare myself as good as I could and I realized how they actually have the sentence Nama D and if I don't get it then they won't understand me. They say things out condo which means whatever I learned a dialogue or someone wants to order something and the other one stays whatever condo at sounds quite annoying or quite annoyed and this is also a dust. Listen so I realized this is not intentional. Grumpiness this is just a cultural grenell pattern a pattern of fusing sounds and for names to get across a certain message which can be in Vietnamese neutral. Not What's the first story and the stereotypes? I was of course in the time when I started to get into conversations. I was listening to many podcasts. About station design and there was one particular from West Coast from California and from my ears dental. I grew up bilingual but I consider myself bothers German for my German use. It was quite exciting to hear this voice because it sounded like someone on a ferry market like someone shouting and once absolutely wants to sell them something. Hello COM MEMBER WOUND. Do this now. The greatest postcards on urban. We're having you know it's a bit too much and maybe it's just my way. Oh sing it. Because we Germans who had two monotone. But I think there's a lot to gain when we take this into account and of course if I go to West Coast California and speak with my German. Intonation might be taken as a serial killer because might is quite monitoring compare to that

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