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Automatic TRANSCRIPT

You're welcome to the show. Thanks so much for having me excited to be joining you and your great listenership right back at you so we are in similar quarantine situations. You're down the road in Menlo. I'm here in Palo Alto. But that's not gonNA stop us from having an awesome conversation to hear about your journey and your story building sacred so first of all for everybody. That doesn't know what Sandra does or who you are. I would love for you to introduce yourself and tell us about. Yeah terrific. Thank you so Trillion grid is a cloud based email platform that delivers automated personalized communications to end users. And the you know the easiest way to provide examples of this So that people can internalize it visualizes like when you go to a website when you click on a button that says I forgot my password. You know there's code that sits behind that button to a message that gets delivered often into your email inbox or if you click on the buy button on on an ECOMMERCE website. There's code that's behind that button. That sends a order confirmation or receipt. The delivery of email at scale is actually quite complicated in so there are. There are a lot companies out there that will effectively imbed. Tulio sends. Api in their code and we just Take care of the e mail delivery on their behalf to give us. We've been doing this since the company was founded in two thousand nine so it's over a decade old now but to give you a sense of scale we do this. We provide that service that I just described to over a hundred thousand paying customers around the world We reach we send an email into the inbox of over a four billion unique. Email recipients Every quarter so be? The scale of the platform is is remarkable I'm sure Chad we are in your inbox all day. Every day. You are in the So it's it's A terrific platform that provides a really important service you know. Frankly particularly at times like these. When communications out from companies to their users or consumers is more important than ever. Yeah and I think communication is at the forefront of everyone's mind right now and that's a that's a great thing and consistent communication is reliable communication. That's that's even better Samir. You're someone who has been through adversity and you're someone that enjoys talking and discussing it because you know you just cited. That building. Centigrade was a decade long journey and decade long. Journeys are not the easiest. They're going to be filled with some adversity dark nights to the soul. So let me get your take on You Know How do you adversity? And where did that kind of hunger or taste for adversity? Come from yeah. It's a rich topic area and I would say I foremost I do believe that Adversity is is at the heart. Learning in at the heart of finding an inner well of strength ends fortitude. That I believe every human hats I really do. I don't think there's anything unique or special to me or other leaders that have found it I think oftentimes it is because Adversity has been thrust upon us. And and you realize you learn of yourself in the human spirit that that you can you can soldier through and and push through so much more than than one would have thought and so when once you've done it once then you always know that is there. You know that that reserve that will exists for when you need to to push added exceptional ten so my case And that was certainly true for us at seven grade. I'd say to you know all the tech Founders and entrepreneurs out there listening new journey is a straight up into the right and for all the all the stories out there that You know all the decade long overnight success stories You know none of these. Things are easy and So please don't don't lose faith in those in those archives. They are when you hit those moments of adversity and And we always every journey. You find a way to whether through that storm for me. I think that the source of bad experience actually started had nothing to do with business. I was young. I was a fifteen year old kid when my mom was killed in a burglary and found very quickly You know it's one of those horrific moments things you read about in the in the papers or see on the news and and This case it landed at home and It was a horrific Gerda time for my family and some of you may remember your teenage years. They're already drama filled You're already a emotionally Sensitized state and that was one that Threw me into a into a tailspin. I was fortunate I had my older brother. In particular was a an extraordinary incidents in my life and he's four years older than I am and a great a great coach at parent for me and he saw me going off the rails and there's no mistaking I was going off. The rails is in a very negative place and angry at the world and he gave me the pep talk that ended up changing my life which was a very simple framing of well. You know you can. You can let this moments adversity. Which of course socks in there'll be nothing that ever happens to us. That will be as bad as this and forever you can allow the world can look at this moment and say all about the moment. Where Samir went off the rails and It's too bad he had an otherwise bright future. Or you can harness all of that anger and energy and channel it to go and live a life that your mother would be proud of. And my brother's a a world class marketer. He likes He France. Things where there's only one right answer And it was clear He said you know which one your mother would want you to choose and from pep talk forward. I put my head down and had worked harder than I ever believe. I possibly could thankfully everything is Is certainly worked reasonably well. I've had my ups and downs since then too but I found that Weathering through that adversity convince me that I could get through just about anything. There wasn't any problem or challenge. That was GONNA show up at my doorstep that if I put my shoulder against I wasn't able to run through. Thank you so much for sharing that story. That's powerful to say the least and your brothers sounds like you know someone that came not only was there for you know. Obviously a reason but was able to frame that in a genius way. Yeah Served in the military and Onto deployments and lost friends different places and afterwards to things like suicide and it's always a challenge but when you lose a family member or someone close. It's even it hits harder and it's you know horrible horrible Samir when you were receiving that advice from your brother obviously that's such a pivotal time in your life. You know you. You saw those two decision trees. Innocence branch out. How did you get started on the one that led up into the right? And how did you find the strength to keep going? Because that's not you know it's still a long journey after that. Yeah like Zoe say. Every every journey begins to that first step and for me as a fifteen year old kid. I often joke about the. You know the biggest thing. The hardest thing that I could possibly imagine at that stage of my life but was getting into an attending Stanford University that was like mythical place that I had always dreamed of wanting to go. I knew that the odds were far stacked against it was a pretty good student but not certainly not the best in class and that first step to me. I can remember vividly Stu standing over my mom's cough and saying I'm going to get into Stanford University and from that day forward for the next year and a half as it happened in the middle of my soph- Sophomore summer between my sophomore junior years in high school and for those you remember high school you know junior year and your first semester of your senior year when is sort of a peak of it all that's when it gets real and then I will often often say it's a true statement. I have never worked as hard before or since those eighteen months but But it worked in. I was able to that level of focus on a goal that I was running at. That was not in service of myself but For her memory. I think it's in one of the ways in which you find energy that is deeper than yourself. You're not doing it for yourself. In that focus keeps all the dark dots away. You writer just focused on the work and you get the work done and then I was able to make it up here to To The bay area you know has said Menlo Park. I could take my driver and probably hit a ball towards campus. Get Pretty close and they get very much changed from from that point. Four M curious to know for everyone listening that might be going through something that's Challenging Right now or Y- obviously with what's going on in a macro scale it's psychologically challenging for everyone in different ways. Can you describe a little bit of the confidence and new mindset that came after you achieve that goal and after you went outside of your personal suffering to achieve something for someone else? Yeah and I hope it is something that That we can all lean on in this moments. I think it will be very easy over the next set of months to turn inward and think about our own challenges And everyone has their own the way they're dealing with this. Pandemic is hitting people in a myriad of ways but for those that can Turning outward and whether it's thinking about how you can stay focused to help your family or your loved ones or your community or those votes ball notable anything. That is outside of yourself. I think you will find that it makes coping easier and it allows you to focus your energies in in a way serves the greater good. That's productive and The introspection I think. Can you know when things are? Things are particularly bad. I think isn't always as productive as like..