Listen: The difference between an a**hole, an a**hat, and an a**clown
"There's a difference between being an asshole an asshole at an ask clown. Yep. The Oxford English dictionary has recognized all three, but as hat and ask clown don't have the same sting. They're mostly synonyms for obnoxious and asshole is someone disrespects in demeans other people and either denies it. Or just doesn't care think about the assholes you've had to work with how do they show it? Sometimes it's passive aggressive stealing credit doling out blame unfairly invading privacy breaking promises. Other times. It's active aggressive badmouthing, screaming ridiculing. My father used to say to me when you grow up, whatever you do don't be an asshole and don't work with them and don't work for them. Meet Bob Sutton. He's an organizational psychologist at Stanford. He's become something of a connoisseur of assholes at work. An asshole is somebody who leaves you feeling demean de energize in disrespected somebody who leaves you feeling like shit in two thousand seven he wrote a whole book on assholes, and well, he touched a nerve. I got thousands of emails from people who felt as if they were victims of assholes turns out workplaces are full of them and through his research Baba's learned that it's pretty tough to be an asshole to the people above you being an asshole has to do with how you treat the people across from you. And especially below you. Abuse does seem to roll downhill when I looked at my emails and also the research in about eighty percent of the cases, the person who was named as the asshole in their life was their immediate boss. The more Bob heard from employees leaders about the impact of this kind of a heavier the more he became convinced that it must have an actual measurable costs. Just in the last decade studying all forms of abusive behavior in the workplace is become sort of a growth industry in if you and I started doing the list of all the costs that nasty people impose on the people around them about the fiscal in and mental health cost. It's just stunning when notable experiment was done with medical teams in Israel. You see him had a physician in to nurses from the newborn intensive care unit. And they were brought in to work with visiting expert. Some teams are randomly assigned to be berated by the expert. He told them he wasn't impressed with the quality of medicine there. And they. Last a week in his department after being salted like this. The accuracy of the teams diagnoses was almost twenty percent lower and the procedures. They did were fifteen percent less effective. I'm guessing you wouldn't want a fifteen percent less effective heart transplant. I mean, this is one of the biggest problems with treating people like dirt or less likely to call out errors done by others to avoid mistakes. People have to communicate especially about things that Mike wrong. And asshole creates an environment of fear where people stay silent to avoid rocking the boat. And if getting demotivated isn't bad enough get this working with an asshole literally makes you dumber. There's some evidence that that after one who's been abused or disrespected that one's cognitive ability is temporarily affected when experiment is especially revealing student showed up for a study only to learn that they were in the wrong room and had entered a professor's office for some students. Professor just directed them to the right room. The other half of the time the students got this. Excuse me. Can't you read? There's a sign on the door. That tells you the experiment will be in room one twenty three, but you didn't even bother to look at the door. Did you? Instead, you preferred to disturb me and ask for directions when you can clearly see that. I'm busy. I'm not a secretary here. I'm a busy professor. What an asshole the poor students who were randomly assigned to that treatment were then asked to solve some anagrams, and they solved a quarter fewer anagrams correctly. Then the students saw someone drop a bunch of books the ones who just been verbally abused were nine times less likely to help. Assholes undermine our ability to think, clearly and creatively. But what seems absolutely damning is that they also leave us with more negative attitudes toward others, prolonged bullying turns other people in Astles. So it's a contagious disease that spreads. Of course, everyone has a limit at some point people just give up they quit, occasionally, they even get revenge. Others research from fast food restaurants that that when people have an abusive supervisor running the restaurant that employs are more likely to steal. Although if they're stealing fast food, they're only punishing themselves."