Listen: Roger, Pasha, Roggio discussed on No Really, Iâ€™m Fine
"We're off nineteen backwards. Two Gentlemen Paul Brought Joe. He's Pasha all. She resigned to it when we first took these cool mom. He's from. They asked us to how pipe because the one or two dozen of his cab. She's primarily primarily his car and I think it was getting a little heavy for Roggio. Wouldn't go right at all. He just want to stop at home. He's eight become quite depressed about losing sight so when I went in and we chatted chatted quite a bit suggested that we aren't for lunch one day and ever since that day. That's all the lights to say. LOVES TO GO RIGHT TO THE POPE and the alliance. He's swollen and they lied drivable chips chips because people in his on his don't realize that he is blind and just lately clete now. I've got him off chips and eighteen seven bacon sandwiches and is it. Is it right that you know. If there was an hugh and and M rudge's daughter you talked to be the people that would would see orchard. Yeah definitely because he just become a recluse basically he. I didn't want to go anywhere. He's got a good rapport with a sole Emily Masan and lead dozing. And we'll bring something different to Italian. Bogut tremendously his main objective is food going down to the book Capris lunch on a Kubota tosses a wine. Say I suppose it's about finding something that works for everyone so he's GonNa put wits Raja the not wig the em an any tease. He's she meeting people that's known him for his brought to you. Speak a teacher on these meeting friends. He's known for years because they recognize him so they coming out of it to to see Roger and It just puts. It's a big smile. Then he'll start telling me all lots of questions about the particular person so it's it's bringing back into the community whereas before it just become Locked in his is an for rules so that we can go in that while the South Novo Chair you know. We've got a rain table that we go to Eh. It's it's just lovely to say. Different saw differentiate nine a more relaxed or a chip as it pays to didn't do anything we'll meet Roger in a moment but first of all we went to find a bit more about how this community interest company has been working for the last five years to break the stigma of loneliness loneliness. I'm Judy I'm the director of a pointer services where Midland's based community interest company. Why don't you start by telling me how point of services all came together? I point this. This was formed in two thousand fourteen really because of a need for people in the community to have services that worked for them rather than Bach services very very passionate about people having the right to to get their outcomes achieved and we want you to make that happen for people so what we started out to do was to provide an advocacy service so to speak up for people that were underrepresented underrepresented and an appointee service to manage money for people but actually were far more needs the not so the ethos of the businesses completely changed since we dotted and our biggest services now support services are combating isolation and loneliness providing socialization services. How does that differ from solve? You've of companies that you know I the ones I run by councils. All ones around by private companies. Okay so we don't provide personal care. That's that's the big difference. We provide anything other than personal care. We never will provide personal care. There's lots of people like you say out there doing that. But how we if we provided very bespoke service says built around that individual because we're all individuals and we will want something different from life so we don't do Bach services without have a box at all the books away so we look at. What will work for that person? We don't do fifteen mini in our calls. We do a service that works for that that person so on one it could be an hour on the deck could be Cheo another day. It could be a half day. Whatever they want on that on uptick today that benefits them? You talking about how you sort of now. Seen a rise. He's in more services for people who are lonely w isolated and that's become one of the biggest part of your services. Why do you think is it absolutely absolutely is one of the biggest parts of our service? I think everybody is very very busy. doing what they need people busy working people busy whatever they need to do and they forget about people that on the road but I have to highlight. That isn't just people that live on their own alone liquor. Be People that live in in care institution such as residential or nursing care homes where where staff are often under his Austin. Don't have time to give people one to one attention which we all need now and again. So one of our biggest customers estimates are people in care and nursing homes and we take them out we give them coffee. We tape into the community and give them one to one time. I didn't I didn't if this is the right word. But it's a signed that these places where it's quiet science thing to think about but these places were like care homes when they they all providing winding care for them and they're not able to do that and then you guys have to step in and it's a Assad reality I think it is. I think generally care homes provided the really good standard of care for people but carries different to social interaction and a cavern. You know what pass them say. Hi How you doing today. But they don't have originals is all time to sit with somebody our and to chat with them and that's kind of where asser is comes in into its own really would not there to undermine care homes or anything like that there to offer them and their residents support and give them a better quality of life and this sort of thing that you do this you know when you came about thinking about this we Usov so of looking at any other people. Oh they were doing that like they so was it actually the complete opposite there was no one doing these services. I think our service model has ashby based on poor providers that we've seen out there and providers that aren't funded to provide the sort of service. We provide so a lot of contract to provide as rainy allowed to go in and out somebody for fifteen minutes for fifty minutes. In somebody's life out of a week is nothing really so we want you to work for a bespoke service that worked for that person and I think we are rarity in the services that we provide that we've just been up for national national community business of the year for that very thing you mentioned before the use of completely outside the box and you kick the books away on what what are some of those outside outside the box. I think you mentioned before about therapy and things like that told me okay. We don't provide support services. We provide pet therapy and creative therapy. Okay so sometimes people even when the loan don't want to talk to other people might have communication difficulties so by taking some of the animals that we have off into a variety of dogs and the Little Shetland Pony and also seasonally baby. Lambs people will talk through animals rather than talking to people and and it's very moving to see somebody that's had nonverbal communication for a number of years actually verbalize to a dog. It's just amazing. To see you have to see it. Believe it is wonderful and then our creative team will go in and Audi percussion dance music from around the world creative things so one of the things that jade's being giving obviously over the last few weeks helping people to make their own Christmas cards to make their own Christmas decorations and things people love doing that. You not going to sit in your own home and and be motivated. Automated generally to make your own Christmas cards of ornaments but jade getting an enduring them with them. It's just massive. Just find that genesis. Anything else that you'd like to odd about the work that you do. You know how important this services and understood was about loneliness as well. I think that the work we do is very very important. What antef anybody chooses to look at our website you'll see the genuine comments from people testimonials on our page about the difference that it makes we? Are we pride ourselves. The difference that we make Not just been paid services but actually in the giving back to community that we do. I think people need to recognize community interest companies on their value. Everybody knows what a charity is already knows. What Limited Company is very few people actually recognize were community interest? Company is and it would be great if there was recognition and funding out community interest companies to grow and and provide this billion service."