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CEO, Larry Merlo, CBS discussed on NPR's Business Story of the Day

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A c v s pharmacy commercial from 1990 portrays the pharmacist as a friend a confidant kitty back the school nurse at least a home today with note headlights really isn't an unusual gay or some questions private conversations that is the image forms she would prefer your actual experienced an actual pharmacy may be a before impersonal but cvs health as the company now calls itself is pushing to provide a more comprehensive service the company is buying the insurance firm aetna which we should disclose is an occasional of npr programming the ceo of cvs health larry merlo says he wants to reinvent his stores as healthcare hubs providing more consistent care to people with chronic conditions like diabetes imagine a world where that patient can walk into a cbs pharmacist uh they can engage with a nutritionist about their diet they can talk to a nurse practitioner perhaps have their blood glucose level checked talked to their pharmacist about medication and the company hopes to be more competitive in a tough industry merlo told us how he thinks aetna can help them you think about the capabilities that aetna has in terms of its ability to utilize information and you combine that with the convenience in the human touch of cbs and it gives us the opportunity to be more proactive in terms of how we engage patients and you'll help them achieve the best health possible for them what do you mean by information because if aetna as my insurer they know a lot uh their computers have a lot of information about what i've been treated for in the past about steve there's a lot of information out there you think today what we can do at cvs pharmacy that you know we know if a patient has not filled their medication on time and the fact that they haven't let's talk to the patient let's find out why so we're reacting to something after he know the events occurred link the aetna team has the ability of using the information.