DoorDash Drivers Game Algorithm to Increase Pay


For the delivery app. Door dash may have found a way to trick the algorithm that serves them jobs into offering better pave bloomberg profile their effort which is called hashtag declined now they encourage other drivers to decline all the lowest paid jobs to get the app to offer more money but to make it work. They need lots of drivers on board and that can be tricky with gig workers. They don't share a break room after all instead they're getting together online and facebook groups and on reddit. Lindsay cameron is a professor of management at the wharton school. Who studies gig. Workers and work doesn't uber driver herself for awhile. So there's no way for workers to have worker to worker communication via the app itself. There's no slack line or anything like that. So the few times workers are able to connect. It can be in person you know. I met other ride hailing drivers when i was at a parking lot or at the expect inspections station and beyond that. It's usually just these online forms. Which only a minority of drivers are active on the forms but for the people that are on the forms. These are really you know. They're like the virtual water cooler where people can share tips. How the platform has changed things like that now. Also gig workers instead of having a traditional boss or supervisor direct their work they are dictated by algorithms. That aren't always the most transparent. So to what extent or or gig workers able to sort of tease out. How these algorithms work as workers. You're just sort of doing these best guesses about you know based on your lived experience what you think the surge prices were gonna be or what do you think is a fair amount to except for delivery and then you're sort of guiding you're sort of making your own rules about what feels right to you or what's the best way to respond to the algorithm based on what you yourself you know are experiencing through your everyday work and

Coming up next