Dr Patty Malone, Dr Patty, M. A. L. O. N discussed on OC Talk Radio
Yeah I would say it's always you've got to set boundaries. You can't let the people continued the bad behaviors or the bad communication behaviors or whatever it is that they're doing you have to let them know because they also might not know like I mentioned they might not even be aware of what they're doing or the impact that they're having you need to let them know no needs to be direct. It does not need to be in front of other people. It should be a one on one conversation with the manager their boss whoever that particular person might be but the the person who's explaining the impact and what's happening should also be asking questions to find out if they're even aware you know what's going on be involved engaged in other words. It's shouldn't that shouldn't be a one way conversation like okay music you down. I'm GonNa tell you everything you're doing wrong here. That's not where it should be coming from whereas becoming promise I really want to connect with this person and establishing good relationship so that we can work together to overcome this and produce better results for our team. You know come from the best version of yourself. Don't put the other person on the defensive. Don't make accusations focus on what's an observable and factual not interpretations so in other words say somebody's been coming in late to team meetings. You don't say something like Oh. You're a slacker you know you're you're always coming in late because that's adding an interpretation. We don't know that they're a slacker. We don't know what's going on. What's observable is you're coming in late and that's impacting the team? Can you know can can you help. Enlighten me about what's going on but can you explain what's happening or is there anything I can help you. With through the ways the team can help you with to improve the situation or to prevent this from continuing well. That's <hes> that's. That's really awful belly wound. How can people get a hold of you? They like to learn more. We're with you okay. There's several ways I've got a website which is Dr Patty. Malone Dot Com and it's Day are not the whole word spelled out and not D._R.. Dot It's D. R. P. A. T. T. Y.. M. A. L. O. N.. E. Dot Com. He's well. What's that we'll have that in the show notes page as well so people look into okay great number sorry yeah also the email is info at Dr Patty Malone Dot Com and the phone number is nine four nine two nine seven six four eight eight terrific? Well thank you for joining us today..