United States, Digital Bank, Simon discussed on FinTech Insider
Co, create with you, not gateways, waterfall traditional methodology because doing and then taking it to a gateway. No Adrianna speaking them into the team, but is bringing them into the creation process. And instead of calling them control, teams, control functions, calling them shapers and calling them co creators Tony difference because we give them three days to create team six weeks to do a prototype, the prototype, what's the shows where the end user does. And then when the risk team, the compliance team sees what the end user, what we want the end user to do you then give the team nine months to get it in the hands of the customer. I think really simple mental model and one that we kind of graphics his around. And then the last thing that interests me is how you guys have talked about prioritization like that role focus on these of the. Things that are important to as an organization has been key to enabling the kind of working with the externals in the internals because I've worked in the past, prioritize should can be challenging someplace. It can be it. Absolutely. The metric that we use is all of this compounds into what we call quarterly plannings. So every quarter we prioritize across every business, what their priorities are and the teams that are working on that break it down into what you described separately as micro services or projects micro projects that need to be completed and on average on a quarterly basis where eighty to eighty five percent of what we say we want to do and a quarter, we're completing it by the end of the quarter. So it's very measurable is very tangible. But honestly, Simon the most powerful. The most powerful thing in that we're excited about now, is it BBVA's an ecosystem of human capital of people that are co creating around people money and their life problems? The boundary. The organization is starting to blow with your because we now have global platforms to where designers can share design across Mexico across Peru, across across Spain and the United States and across all our layers of technology. Now, so data data algorithms design can all be common in the Spotify mobile. That would be a guild, people the sharing from different region. Nobody in Banking's doing it. And we've recently launched the first goal mobile application where their shared code shared components across markets, which in start up world, it's an ecosystem play. It's an ecosystem of our internal human capital unlocked to co, create. Interesting thing about that. You said this morning when you're on stage, you said, how do we get to the self-driving Bank account? Forget about self-driving call and you guys talk about how much of the interactions that can possibly be digital can be there. That means I found that some really interesting language is driven out of insights from the ecosystems from US, China and Europe being very different. He goes, this was but really comes down to sitting with our clients, our corporate clients and recognizing listening to them and them coming to us how we're evolving into a more digital company. We've stated, we want to go from a Bank to digital Bank at digital Bank, do digital company in order to do that. There's three key steps that are applying banking, but as across every industry and that is I one hundred percent the I, why the u. Simon's should be able to do absolutely everything you want to be able to do everything on a mobile device. One hundred percent DIY -able. The second is once it's because I most companies don't measure that. The second measure it, you could monitor it. Absolutely. Then once it's once you have the, I y, then digital interaction, you can make them smart..