Starbucks, Joe Nocera, United States discussed on Bloomberg Opinion

Automatic TRANSCRIPT

This case you know howard has already tried and tried and tried to instill this idea that starbucks is a place where anybody can come where they don't discriminate where they don't kick people out and so on and so forth so there is it's very ironic that this would happen at a starbucks obviously there's one hundred seventy five thousand us employees one of them could have some racial bias i mean nobody really knows what happened you know with that person actually saturday but instead of saying oh you know it was just a little thing we'll get over at he stops the whole company he says stop stop we can't have this we're going to spend four hours going through this this is not like one of those things you can do and a half an hour on a on a computer this is like back and forth conversations groups larger groups speeches from common giving them examples of racial bias or examples of what to do if somebody's in your store and they won't leave and you know to gillette them or should you try to escort them out and if you need to escort them out how do you do it in the least obtrusive way a lot a lot a lot of the columns that we talk about a critical of things or take a view that's a little bit negative let's say your column says that what matters most is at starbucks schultz keep trying you can call that naive if you want i call a beacon of hope in a cynical world that says a lot you know i like all americans like things to be better howard would like things to be better you can question some of the things he's done to make them better but you can't question the way he's used the platform of starbucks the power of starbucks the brand of starbucks to bring forward a set of ideas that he thinks are important that could help the country joe thanks so much that's joe nocera a columnist for bloomberg opinion coming up on bloomberg opinion why the us needs better missile defense i'm jim also and this is bloomberg it only takes the average time a resume spends on an hr manager's desk is seven seconds and most of them are tossed aside now imagine if one of.

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