Seth Godin, Sowell Bone, CIA discussed on The Long and The Short Of It
In certain organizations contexts. You might be in his Co. unlike half of the participants on video one and I think that's something in having everyone have their video on and I know I've mentioned this to you before. But if everyone has their video on and if everyone is gallery view which is like the Brady Bunch view this interesting dynamic where everyone's taking up the same amount of space and there's no one physically domineering in terms of like the hot or they're just size as a human being compared to someone who might be short and that as well as like status roles in terms of organizational hierarchy and titles just creates a really interesting level where we're all he taking up cyberspace and we always have a like a little face on the screen. Which I think is just. I haven't quite figured out how and why but I think it does something to the meeting. Room so that's an example so. I noticed at the toward the end of our first month of our online classes. That in my impulse train class which meets twice a week when the class would start as the weeks went on more and more people started the class with their camera off and so in the final week. We started this thing. And I'm calling the Sowell Bone on moment where this is a a word. I learned from Seth Godin. Which is this Zulu greeting? I'm here in the box of goodies. I'll post the video that seth shared but essentially when you say so bona it means I see you and then the response is I am here and so now at the top of class I send people out for several bone a moment which they have to turn their camera on for and then when they come back to me cameras are on. It's Nice it's a nice little quick fix the other cultural thing that we noticed on in the studio as we moved online was paying attention to chat usage because one of the ways in a large group people feel seen. Is they enter something in the chat so did not want to disable the public facing chat. But I started to get some feedback from some participants that the CIA is just too frequent and so what we do now is let people know that we're trying to create a culture. We can all be proud of in the way we're showing up on zoom and so what that means for us is that we only under something into the chat if we feel that is for everybody's benefit or in a moment when the person who's facilitating the class says now everybody go ahead and enter that into the chat so there are the boundaries and expectations. The clarity around that really. I think is helpful in creating something that does not erupt into Kale. Yeah I think the interesting thing that I'm connecting in here. You say that is just the and the the meeting of where people are at knowing that everyone is at a slightly different place with zoom and the need and desire and want to use chat. So I think about this a lot in I mention daily that I think have really effective zoom co one where everyone has an opportunity to speak and that can be hotter than it sounds because we all know those over enthusiastic bless them folks who love to jump off mute for the like the very first time they always want to be the first person off and maybe they hop off mute more than once to answer the same question to three or four times and so there are two concepts. I think about a lot of tactics but just wanted to share them. Because I think they're really effective. One is to literally ask or to say for those. That haven't had a chance to come off mute yet and then ask the question again and so just a call out that. I'm seeking to get input from those who haven't contributed I think one way and then the one which is a little bit more philosophical. I guess but it's this idea that my friend Dean by Duke again who had mentioned recently introduced to and it's this concept of move up move up and I'll dig up the way this originally came from and put it in the box of goodies as well so we share this quite often in a coal wendy facilitating. Which is we want to introduce you to the concept of. Move UP. Move on now. What that means is if you I usually someone who speaks first and speaks often. We want you to move up into a position of listening and if you are someone who usually likes to sit back and just kind of listen and not necessarily have input. We would love you to move up into a position of sharing and so both of those are stretches. Both of those are moving up into something that we might not be comfortable doing based on our default and so like let's step into that together. I love that I'm GonNa try that. Thank you for that tip. Course thank you dean. I'll tell you one of the things that I like to do is ask people to use the digital hand-raising feature because I know that very often the first person to speak is going to be someone who identifies as male and so what this does for me as a facilitator is. It allows me to make sure that we have as many diverse voices represented as possible in the question. Askar's otherwise it can be very homogenized.